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Blue World Pools Reviews

Reno, NV

4.8
2,453 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About Blue World Pools

Blue World Pools is an above ground pool dealer that offers high-quality products at an affordable price. The company delivers and installs above ground pools. Installation is included in the price and can be done in a matter of days. Financing options are available on Midline and Classic pool models. The company offers free site inspections and consultations.

Visit blueworldpools.com
Pros
  • Comprehensive packages
  • Affordable pools
  • Financing options
Cons
  • Limited installation availability
  • Extra fees for delivery

Blue World Pools Reviews

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    1 featured review

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    Page 17 Reviews 2175 - 2325
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 4, 2015

    Kids love the pool, the upkeep is very easy. If you need help or assistance regarding your blue pool, they have a great service center for all your questions.

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    Staff

    Reviewed Sept. 3, 2015

    Our new backyard addition... It's been a great summer enjoying fun in the sun, family time, relaxation, and relief from what ails you. It's so easy to maintain our backyard getaway. From the representative that came to our house, the purchase, the guys that came out and set up the pool and gave us instructions, then all the enjoyment we've had this summer, we owe it all to Blue World Pools.

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    Staff

    Reviewed Sept. 3, 2015

    Great service and people. I would tell anyone about them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 3, 2015

    My family and I is very happy with the pool, we don't have any problems with it. The guys that set it up was very friendly and helpful to understand how to keep it up. They cared about the work they was doing. You don't see that from people anymore. I like the reminder I get every month before the money comes out. When we call y'all it's fast and friendly. I'm very glad I called y'all for the pool and no one else. Thank y'all.

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    Customer ServiceStaff

    Reviewed Sept. 2, 2015

    We really enjoy our pool, yes we have had some issue with it this summer but we also had more fun with it also. I have recommended Blue World to a lot of people on Facebook, the only real complaint I have with Blue World is that some of the finance people have attitudes when you call them. They really need to work on that... Other than that we're good!

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    Reviewed Sept. 2, 2015

    We are very pleased with our Blue World Pool. It has offered numerous hours of fun for the family and grandkids. It was money well spent.

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    Staff

    Reviewed Sept. 1, 2015

    Best service, friendly people & best pools!

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    Reviewed Aug. 28, 2015

    Great pool. We love it.

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    Verified purchase

    Reviewed Aug. 27, 2015

    Love my pool. Blue World Pools did everything promised. Install was fast and my pool is beautiful! My family has had a wonderful summer with our new pool! Looking forward to a lot more wonderful summers. A lot of wonderful memories yet to come with my family!

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    Customer ServiceStaff

    Reviewed Aug. 26, 2015

    I bought a Blue World pool after the understanding it would be easy to keep up. It is not. Originally, the pump was defective and sand poured into the pool. Blue World was on the job and sent parts to repair this. If Kenny, the installer hadn't been in town to install a pool at our neighbor's (which we don't have many, we live in the country) we would have been lost and not known what to do, as Blue World reps try their best to help over the phone but that would have been impossible without someone there knowing what exactly to do. Getting all the sand out of the pool was a nightmare and we are still having problems with the water being chemically correct. It has not been as we were told that only 1 gallon a week of bleach would be all we would have to do to keep this pool "perfect". I can't express how many trips I've made to town to get the water tested and the chemicals I've had to add.

    Also, with these trips to the pool store, speaking at length with the customer service representative, I realize I should have purchased a salt water pool like I originally wanted and spent A LOT less for a bigger pool and much less aggravation!!! We use the pool daily and enjoy it mainly because it was a pool we wanted (that's why I called the company) but I haven't been able to have a pool party this summer mainly unsure if the water will be correct on the day I plan. I can't give this pool 5 stars but will give the customer service 5 stars as they have been excellent answering all my MANY questions and walking me through things. Bottom line, if you've had a pool before and are used to adding chemicals this pool is probably fine but if you're a first time buyer, RUN.

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    Customer ServicePrice

    Reviewed July 28, 2015

    Ok so wanted a pool for our family of seven and ground pools were $30,000 and out of our price range. Then we find Blue World Pools. Loved the chlorine free system so we went for it, 27 ft classic with all the bells and whistles. Install took 5 weeks to complete and everything seemed fine... until... I started noticing divots in sand bottom and then I noticed more and more. Now at a month since install I am losing 3 inches of water every 12 hours and the ground around the pool is soaking wet (I inspected the pump and filter and find no leaks). The leak is coming from the vinyl liner.

    I had left messages for service about unrelated issues (The old broken fountain they sent me and now are on back order and they can't replace) but No one ever called me back. However when I called and threatened them I got a callback. Amazing how that worked. Now I am waiting on the installer to call me to set up coming out and fixing the pool which I am sure will take the rest of the summer of not being able to use the pool not to mention the $100 in chemicals it cost me to balance the water since I am losing it all to a leak. If I didn't have these issues and lack of response from the company I would give them 5 stars.

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    Customer ServicePriceStaff

    Reviewed July 14, 2015

    Bought a 15x26 oval pool on 5-26 2015. Since that time pool has been installed. After filling pool with water and getting the water balanced we found that where the metal plates are under the pool plus the metal band that is connected to each side of the pool by the metal plates are actually sticking up in the pool to where you can see them. One spot is so bad you can actually trip over it as you walk around the pool. Called Blue World, they said it was rare but sometimes happens and I should call the installer to fix it.

    After about a week leaving messages, Doug, my installer, calls back to inform me that he's going to Kentucky for 2 weeks and he would call me when he got back to take care of the problem. He also assured me it was okay to use the pool and that nothing would happen to the liner or it was on him and he would call Blue World to tell them what he told me. All of this took place between June 8 and 26. Called Blue World up after the 26, found out Doug never called them. It is now July 14, Doug should have been back at least two weeks now but I have heard nothing from him.

    Every time I call Blue World, they just give me Doug's number. Left him message today. Paid 10,000 for a nice pool that does look awfully nice in my backyard but can't really have people over to enjoy it because I'm still waiting to have my pool fixed plus I notice today there is wet spots on one end of pool so I may actually have a hole in my liner and there are at least 4 different bad spots on bottom of pool-- all of them by metal plates which kinda makes it hard to fully enjoy pool.

    Updated on 09/09/2015: Okay so this is a amendment to my previous review on July 14, 2015. Blue World Pools did indeed fix my pool. No more plates showing, bottom of pool looks good. They even put in a new liner when they redid the sand floor however I ended up having to do everything twice. Had to fill the pool twice, cost about $60 first time on me. Second time installer's fault. Also my new pool came with two bags of salt and chemicals to start up pool and balance water second time around. I had to buy all that stuff. Also had a lady call me about 2 weeks ago. Not sure who but told me they would be sending me a ionizer for the pool for my trouble and that it was a $160 value but so far nothing. I'm happy with the pool and the price. Just not real happy with everything else.

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    Customer ServicePriceStaff

    Reviewed July 14, 2015

    I contacted Blue World Pools the second week of June to see about purchasing a pool. I was told a sales rep would be out to see me in the next day or 2. Sales rep called and said it was too late, he'd come the next day. Next day no call no show. The next day, he didn't call so I called the company. Sales rep finally called at 6 pm, said he'd be there in a couple hours. 830 he shows up. We express we only want the pool if it can be in by the 4th. He says it'll be close but it takes 2-3 weeks for this process so they will make us a "show home" which expedites things. Ok...next.

    Nothing happens for the 3-day waiting period in which you really know nothing as far as interest rates. So if you base your decision on that it'll be too late. A week later I get a call from financing. They tell me they are gonna upgrade the pool to a deluxe for 8,000 more but my payment would stay the same because the interest rate was half of the state max if I took this deal. Of course I took the deal... better interest = less money over time. Now the paperwork goes to the installation dept. and sets. I get mad and call Kevin **. Explain to him that this is a long drawn out process which the date I was told it would be in around, has not held true. I want to cancel the contract. He informs me I will have to pay 6,000 dollars and they will put a lien on the property if I don't pay it. Keep in mind I've already put a 1000 dollars down.

    He then says, “For your inconvenience, I'll deduct 2,000 dollars off the purchase price.” Great! We are now at July 2, clearly not getting a pool by the 4th. Now the paperwork has to go back to finance to be reworked so we repeat the process. Financing calls then this lady from installation (Janita) calls, goes over terms, and said she will be giving the paperwork to the installer the next morning. July 8, I still have not heard from the installer. I call back and Janita said she asked for 7-10 business days after the installer got the paperwork for him to contact me. At this point I've had enough because I thought 7-10 days was the timeframe for the installation.

    Here we are today, July 14th. I call Janita again to see why the installer still has not called me. She says, "Let me give you his number, you can call him." So I did, the number was disconnected. I call back Janita answers immediately, asked me if I could hold. I waited 5 min. Hung up called back. A man answered, I explained that the number she gave me was disconnected. He said, "I'll look for another contact number." Eventually he says the one he has says the mailbox is full and he'd have him contact me when they could get a hold of him.

    I said, "Well, I've spoke with Kevin already and I'm not very happy." He interrupts me and says, "Threatening me with Kevin don't scare me, I'll carry you to Kevin anytime you wanna talk to him. You're not gonna threaten me with that." I said, "Fine put me through to his voicemail." He doesn't come in until 1 so I know it'll be voicemail I get. I left him a message to call back. This has been nothing but a nightmare! Don't do business with these runarounds!!!

    Updated on August 5, 2015: As asked per this company I am following up with my original post regarding their company. We were scheduled for our pool to be installed on July 25, 2015. The installer called and said he would be out at 11:30 on Sat the 25th. I waited until 130 that day and called to make sure he was still coming, at which time he said he was and was about 2 hours out, his helper had quit on him that morning and he had been given a wrong pool and had to go back to the warehouse so this put him behind. At 5:30 he still was not there and I called back. At which time he said he was an hour out. 6:30 pm he and one other person show up to install my pool which is said to be a 6-8 hour job. (Note the time is 630 p.m.).

    They unload their equipment and begin working. Clearly neither knew much about operating this machine they brought to do the dirt work, because at 2 different times they turned the equipment over while working that night. At 2:30 AM they decided to call it a night, the dirt work was still not complete. They come back Sunday morning at approximately 8 am. Begin working the dirt once again. They continue this process until 9:30 Sunday night and decide to leave going back home to Muncie, Indiana because they had another pool to pick up Monday morning and they would be back sometime Monday to finish my pool installation.

    Monday came, no installers by 3:30 so I called the installer and he said he had a family emergency and wouldn't be there but would be out on tues for sure first thing on Tues morning. (Why no courtesy call?) Tuesday at 1:30 pm the installer still had not shown up so I called him and got voice mail. I called directly to Blue World Pools (which the installer had repeatedly told me not to do). I was put on a 3 way call between Blue World Pools and the installer. He didn't answer them either. A second 3 way call was made, and he answered. At this time the installer told his boss his truck had died and he was 5 miles from my house and I needed to be calling him NOT Blue World Pools.

    I got home to find him, a female, and a child finishing my pool installation at 4 pm. The installer never spoke with me. They finished the pool installation at 10:30 pm at which time he had my fiance sign the paper work. (The loan is in MY name NOT my fiance AND he told my fiance to sign MY name.) Now, I was told I would be asked to take pictures with the pool.. I wasn't, I was told I would have to sign papers after the install. I wasn't. A 6-8 hour job took 4 days. My fiance and I both missed 3 extra days of work. 1 which was double time pay for my fiance. Next, it takes a few days to fill the pool up. Thursday morning I was called to see if everything was ok with the pool. At that point, I thought it was, however, the pool hadn't finished filling up.

    When I got home Thurs afternoon it was leaking from the return, and around the skimmer. I called to report this and was told they would send someone out to fix it. It has been 6 days and NO ONE has came nor called. So we are paying a higher water bill now due to this significant leak. I just got off the phone with the service department which informed me they were never told about this problem but will send someone out this week. When called from the company to ask questions regarding if I was happy with the install, the installer etc, I was told the call was being recorded for my protection, ok. I answered honestly, and was told they would have to "come back to those questions."

    By the time I was done answering questions, she said a manager would have to call me back, which never happened. Apparently they didn't want what I had to say recorded. I hope anyone considering buying a pool from these people really do your research because this is an experience I wouldn't wish on no one. I will say this... in the BEGINNING, I was given a "credit" toward the purchase of my pool. But this is not near sufficient enough for the hell we have been put through, the time we have lost from work, the time we have lost from being able to use the pool nor the time put into numerous phone calls trying to get problems solved. And now, I have no idea how many gallons of water we will have lost and paid for due to leaks that have yet to be fixed.

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    cindy increased rating by 2 stars.
    Customer ServicePrice
    After a positive interaction with Blue World Pools, cindy increased their star rating on July 18, 2015.

    Updated review: July 18, 2015

    I have spoke with a very special sales rep. and they know who they are. Blue world pools, thanks to the rep. is stepping up to their word and I will write a final review after installation and I'm hoping that will be next week or weekend...Thank you J.

    Original Review: July 7, 2015

    I have bought a pool from blue world pools and I've read so many reviews on them that don't seem to be good so now I'm out $$$ and no pool. I refuse to give them another dime. I was told it would be in by the fourth of July. Well it's come and gone and I have no pool. I agreed to pay an outrageous price for their Classic Pool only because I have a special needs daughter and I wanted one for her to enjoy this summer and she still has no pool!! Try explaining that to her... I've been waiting on the installer to call and I've heard from NO ONE!!! I'm just relieved that I'm not out as much money as others. I'm just afraid of the consequences, to my mistake of trusting them and I'm a single widowed mother. I'm not paying for a pool that I don't have, so I'm not looking forward to the fight if they try taking money from my account. I will not give them another dime. I'm very angry at myself for trusting them...

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    Blue World Pools
    Response from Blue World Pools

    Blue World Pools, Inc. had the customer on schedule for Saturday July 11, 2015. Unfortunately, there was a hiccup on her end recently and are waiting for her to tell us when to come out to install her pool. Blue World Pools, Inc. has resolved all the customers concerns. For the customer's inconvenience, Blue World Pools, Inc. will be adding 2 floating pool chairs, a fountain, and a pool light so her daughter can be seen while she swims in the evening (under her mother's supervision of course)! Blue World Pools, Inc. will do a fantastic job for Cindy! I can be reached at 1 800 706 0907 ext 3031, Sean Warren, should Cindy ever need to speak me in the future. Call me and trust me, we will go above and beyond to make Cindy happy! Thank you Cindy for your business!

    Nancy increased rating by 4 stars.
    Customer ServicePrice
    After a positive interaction with Blue World Pools, Nancy increased their star rating on July 7, 2015.

    Updated review: July 7, 2015

    Blue World quickly responded to our complaints and went above and beyond to get our pool installed. We are very pleased with the installation process. The installer was very professional and explained every detail about the pump and ion process. The pool is great, excellent quality. We are very happy with our decision to buy from Blue World Pool. If anyone has any problems call Shaun - he will help you resolve any problems you have.

    Original Review: June 29, 2015

    The first red flag was finance. They wait until after the three-day cancellation period to call and tell me the interest rate would be 34%. Outrageous. We got financing from our bank to keep from paying them 50% of the pool price for canceling then the real nightmare began with their lying installer every day was a different lie and we are still waiting for our pool. We were promised covers and lounges and lights and I'm waiting to see if we even get them. If this is not resolved soon we will be going to court. Too much money for these problems. Not pleased at all!

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    Response from Blue World Pools

    Thank you for your business! As soon as I became aware, I was able to provide the customer with an exact date of installation and we lived up to our word. Blue World Pools, Inc. also upgraded Nancy Master's to our top of the line Classic pool for no additional monies and will see to it she gets everything she was promised. If there are any customers with any issue whatsoever please do not hesitate to reach out to me at 1 800 706 0907 ext 3031, Sean Warren. Blue World Pools, Inc. appreciates Nancy Masters' business and welcomes her to our family of happy and satisfied customers.

    Joel increased rating by 3 stars.
    Customer Service
    After a positive interaction with Blue World Pools, Joel increased their star rating on July 9, 2015.

    Updated review: July 9, 2015

    Guys after being contacted by Sean Warren and Jim Harris, They are in process of fixing all my problems. Could not ask for a better response from them. Trust me if you have problems and need help call Sean or Jim they will do everything they can to make things right.

    Original Review: June 26, 2015

    I purchased a Blue World Pool Classic, 27-inch round pool in July 10 of 2014. First thing is the salesman told me I could put pool at certain place. When installers showed up they said pool could not be there so I allowed them to put pool where he thought was best. Month later I complained about floor of pool and they have said for 11 months they would fix it. Well now it's worse. The ladder is cracking. I have refilled my pool this year with new water. I really don't want to empty and refill again. I know it's only 150 bucks to fill but it's the principle. All I want is my floor done right without rocks and stuff pushing thru and you can feel when you step on them.

    I believe the pools are good pools but the work is shotty at best. The installer was a good guy but said he could not get all the rocks out from under the floor. Well why not find a solution you're the installer. I just want help and refuse to make another payment until repaired and now my ladder is starting to crack in less than a year. I hate to see what they really call customer service cause this ain't it.

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    Brooke increased rating by 2 stars.
    Customer Service
    After a positive interaction with Blue World Pools, Brooke increased their star rating on July 10, 2015.

    Updated review: July 10, 2015

    Sean does a great job! We have decided not to give BWP another chance as of right now but maybe next year! I am so thankful for your response Sean!

    Original Review: June 26, 2015

    First off, I specifically checked that I wanted to be called in the evening. I was called at 1100 while I was at work! Which was okay. We scheduled an appointment 06-25 at 130 then 230 came around so I called to ask where ** was, they said he must be sick or something. They rescheduled it for 2030 tonight then 2130 came around and I called. They said ** said he was never told to come out! Twice in one day then they tried to reschedule for tomorrow and when I said forget it was somehow my fault they lied twice!

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    Response from Blue World Pools

    I have personally reached out to Brooke Mathes to apologize for her experience with Blue World Pools, Inc. I assured her that if she gave us another opportunity that Blue World Pools, Inc. would be there at the specified time. Blue World Pools, Inc. will be happy to come back out at the customer's convenience.

    Sherry increased rating by 3 stars.
    Customer ServicePriceStaff
    After a positive interaction with Blue World Pools, Sherry increased their star rating on June 20, 2015.

    Updated review: June 20, 2015

    We were called by one of the owners who was very nice and promised resolution of the problem. Like I said the pool itself is great, it was just an employee who wasn't nice.

    Original Review: June 13, 2015

    The installer was to be here at 8 a.m. He called at 9:45 and said he didn't know where the pool is. Called at 11 and said he found it at a trucking company in Knoxville and he was on his way, should be here by lunch. He called at 3:30 and said he broke down but should be fixed within the hour and he was an hour and 40 min away. I said "You must have not gotten far if you're still that far away" and he said it was traffic. He called at 8:45 p.m. and said he was an hour and 40 minutes out but would drop the backhoe. He said he had to go to Kingsport in the morning to get the pool. I told him he told me Knoxville and he said no, but he'd be here at 7.

    Showed up around 9. We showed him the property line marker for dumping the dirt. The first place we asked him to dump it he said would cost more. They finally got it up and it's a gorgeous pool, but he left tread marks all across the yard and the neighbor said who does he send the bill to for moving the dirt off his property. The guy buried the marker. Called the company and the guy was snarky and said they weren't paying to move dirt, we should have told him. We told him we did show him twice and he did it anyway. He said deal with the tread marks... lovely people.

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    Response from Blue World Pools

    Thank you for your business! Blue World Pools, Inc. sent the installer back out to put the dirt where the customer wanted. Back filling around the pool itself is the customer's responsibility, however Blue World Pools, Inc. will put the excess dirt at a location to be determined by the customer. Generally the use of a bobcat may leave some tread marks but they will go away with time. Please also remember installation is the construction of a pool. Blue World Pools, Inc. stands by the product and the installation. If there are any additional customers that have ANY question, comment, or concern please reach out to me at 1 800 706 0907 3031 Sean Warren.

    James increased rating by 4 stars.
    Price
    After a positive interaction with Blue World Pools, James increased their star rating on May 28, 2015.

    Updated review: May 28, 2015

    Blue World Pools has gone above and beyond to resolve my issue. I am very satisfied with the responses I have received from them and the efforts they have put forth to resolve my issue.

    Original Review: May 25, 2015

    I had my pool installed last year, and due to the way the pool was installed when I opened the pool this year the sand that the installer had put around the base of the pool had washed out and left pebbles between liner and wall of the pool. The pool is just now a year old and I already have to replace the liner in it directly due to the way the installer set the pool up. Blue World pools is telling me it's my problem and they are going to charge me to come and fix the issue. For the amount of money I paid for the pool and the setup, I should not have issues this soon. Stay away from this company!

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    Price

    Reviewed April 25, 2015

    We have had our pool for over a year, the kids LOVE it. One problem we are having is keeping it clean, the cleaner that came with the pool is not worth much. Need to provide a better machine.

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    Staff

    Reviewed April 18, 2015

    At this time I am happy with Blue World Pools and the great way that they do business. And recommend them to other family members and friends. And the installer was very good in what he was doing.

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    Reviewed April 16, 2015

    They did a wonderful job of installing our pool. It looks great. Can't wait to use it. It is a very good quality pool. All the parts & pump seem to be in good working condition. We have 11 grandkids that are really going to enjoy this beautiful pool. We Thank Blue World Pools.

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    Reviewed April 16, 2015

    Love new pool. It is awesome.

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    Reviewed April 15, 2015

    The pool is a great pool especially if you have children and grandchildren. It's good to have pool parties and things like that. It's a little on the expensive side but it is worth it so I advise people to get it if they want a good quality pool!!

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    Reviewed April 14, 2015

    Our family is excited and nervous about our purchase of our new pool. We love to swim, but we have not purchased anything this nice before. The installers were amazing! We started the day with beautiful sunshine, then around 2pm it poured rain. These guys kept working and installed the pool anyway rain or shine. We are happy with the installation and appreciate their hard work. The weather remains a bit cold for swimming but we love not having to smell constant chlorine. We are happy and excited with our purchase. Counting the days till we can have warm enough weather to swim.

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    Reviewed April 11, 2015

    Blue World Pools has provided us with a high quality product that has enhanced our yard tremendously. We are so impressed with the pool and can't wait for the weather to warm up a little more. We look forward to making many family memories that will last a lifetime thanks to Blue World Pools.

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    Reviewed April 11, 2015

    I sent them a pic of the wall of the pool that came loose. I was told there is no danger. If I want it fix I have to pay for it. They would tell me what to do to get it fixed. This pool is only 7 months old. I think they should have fixed it. All they want is your money. Once you pay for the pool they don't care what happens.

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    PriceStaff

    Reviewed April 10, 2015

    I spoke with **, she was absolutely amazing. I had intended to buy filters but she recommended to use the gift certificate towards the Ion parts because it was more expensive. I really want to thank her for that because we had no idea we had to replace that every year. She was soooo helpful and curious, just love her. If I could I would recommend a raise for her, we really didn't know about all the info she gave. Y'all have a very awesome employee.

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    Reviewed April 9, 2015

    I am very happy with my new 27 ft pool. It is what I always wanted. I done my homework and shopped around at all types of pool. I looked at a fiberglass pool. I also looked at a inground pool. When it come down to it I got the 27 ft round pool from Blue World Pool. The Finance was easy. The salesman made an appt with myself and my wife once at the house. He took time to explain the pool. We also got to pick out liner that goes inside pool. After a week I got a phone call from the install team. We set up a date for the pool to be install. The installer told me step by step on what was going on. I am very happy with BLUE World POOL.

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    Reviewed April 4, 2015

    We purchased a 27 foot round pool last year from Blue World Pools. I have been very satisfied with the pool and the service from them. We enjoyed the pool immensely last year and am looking forward to it this year. The pool power ionizer made it virtually maintenance free. This was our second pool and the first one used chlorine. It was expensive and the water was green as often as not. With the ionizer the water stayed clear all year with very little maintenance. The pool is great and Blue World Pools did everything they promised.

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    Reviewed March 31, 2015

    I absolutely love my new pool and would recommend them to everyone.

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    Staff

    Reviewed March 31, 2015

    Love the Blue Water Pool. Had a great experience with the installers. When we purchased our pool we had another pool in the same place. The installers were nice enough to tear down the old pool and helped us haul it away. We have had great comments on the pool from family and friends. Everyone was nice and friendly that we had interaction with at Blue Water Pools.

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    Reviewed March 31, 2015

    Let me just say our pool has to be the best investment we have ever made. With it came with so much fun for our family, and any family who is looking for a toy, well just get a blue world pool and the fun will follow.

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    Reviewed March 30, 2015

    We ordered a blue world pool last year and have loved it. We also have saved so much on chemicals. After filling with water right out of our outside faucet and adding the chemicals that were provided with the pool, it was ready for swimming in two days. Just add one or two gallons of bleach once a week and that's it. The water stayed crystal clear the entire time.

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    Reviewed March 26, 2015

    I am a retired coal miner and we decided to purchase a pool. We looked at many versions of above ground pools and Blue World seemed to be a perfect fit for us. We have 9 grandkids and 2 great grandkids. They all love the water. We needed a large pool and Blue World has a 27' round pool. We got the the heavy gauge liner, it is great. Also love the ionizer. I have had chlorine and salt water treatment pools and by far and away the ionizer is the best in my opinion. Easy to use. This pool is easy to take care of, like I said I'm retired and didn't want a lot of extra work. Blue World makes it easy to take care of your pool with a minimal amount of time and work!! Love it!!!!!

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    Price

    Reviewed March 17, 2015

    We have had our pool for about a year now and love it. It’s so easy to maintain and keep running. Really very inexpensive to own. It has increased our family time both with our 6 kids and extended family. I would highly recommend this company as they will always work with you if problems come up.

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    Reviewed Feb. 12, 2015

    We were pressured by a salesman to purchase a pool from Blue World. The installation was poor. After several calls about it they finally came out to house and said it was right. Now almost 4 years later the system is worthless and the company has caused me several bank fees because they would try to take payments out before due date so when I closed my bank account they refused payments by mail and the representatives at the call center are extremely rude and refused payments. We are contacting our lawyer as we speak. Would not recommend this company to my worst enemy.

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    Factual basis uncertain
    PricePunctuality & Speed

    Reviewed Feb. 9, 2015

    Don't buy from Blue World Pools. They are a rip-off. They promise you things and they never follow through with them. Said could pay off early and save money...won't let you. Paying 5 times more than what their piece of ** pool is worth.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 4, 2014

    After a few false starts in scheduling the installation of our pool everything happened quickly. The sales man was helpful in choosing which one to purchase and where to place it. The installers were very polite and quickly had it finished. They even cleaned up after themselves. We had to wait about a day or so for it to fill but as soon as it was we quickly started to make use of it. Enjoyed it for the rest of the summer.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2014

    We recently were refinancing our home; in the process, we needed Blue World Pools to a subordination. Our lenders had to contact Mr. Eugene ** in which he was very arrogant, rude and hateful in trying to get done what needed to be done. I myself then had to contact him. He also talked to me in a very demeaning manner, rude, arrogant and hateful. Well to find out later, we needed 2 subordinations with Blue World Pools as they have 2 liens on own home (not 1 like we were told there would be), so once again our lender needed his help in getting the process done in which he would not help to get done what needed to be done.

    We are paying customers and cannot believe that Mr. ** would be so unhelpful in the situation that was needed. I cannot believe that Blue World Pools would allow for one of their employees to treat a paying customer in the manner that he did. We will definitely not recommend Blue World Pools to anyone as this is so unprofessional and you do not treat especially "paying customers" in this manner. Our lender made a comment that out of all their dealings with people they needed to have subordinations done with he was absolutely the worst person they had come across to deal with and would never purchase a pool from them for this reason and will pass the word along to everyone else. Please do not deal with this Mr. ** or you will be very disappointed in this company.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2014

    We have been very pleased so far with Blue World Pools. They have a great customer service dept. Always very helpful and nice. We have the 18' classic pool and we love it. The pool looks great!

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    Price

    Reviewed Sept. 18, 2014

    The pool is beautiful and easy to maintain, my kids are loving it. Best thing on a hot day. Love that we can stay home and have fun. Finance interest was high but it was easy to get financed. They installed it in one day and it was ready to swim in two days, thanks.

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    Punctuality & Speed

    Reviewed Sept. 17, 2014

    After quitting job, swimming pool is one last thing I wanted to have due to hearsay about high maintenance costs. I wanted to have a swimming pool for aquatic exercises and many benefits of owning one such as more often parties that bring family and friends together.

    I decided to have one in summer 2014 and I started to look for guidance in the web when I came across a pool with ionizer that require less maintenance than a traditional in-ground pools. I called Blueworld pools and was able to talk to a representative who set an appointment for an actual person who conducted a 90 minute presentation, ground survey and explained more information about above ground pools and maintenance costs.

    After a couple of weeks, I called the installer, called to setup an installation date which is 2 days after the call. Installer that consist of 3 men arrived on agreed time and made measurement and recommendations on location and how the pool setup going to be.

    Normal installation takes only a day but mine was delayed for a couple of days due to rain but as soon as the weather gotten better, the installer came back re-flatten the surface, pour sand and continue with the installation that lasted for 3-4 hours. The installation delay was not a factor on the installer's professionalism and being courteous and customer-service oriented.

    Lastly, the installer explained the operating instructions, maintenance, and chemical application thoroughly as the system would self-explanatory, but he took the time to walk me through the pool operations and what to expect in the future. My children and granddaughter enjoyed the pool during the hot temperature of August and I could not be more happier.

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    Punctuality & Speed

    Reviewed Sept. 17, 2014

    Blue World Pool made the purchase of the pool easy. The install guys were great. They were on time.

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    Reviewed Sept. 16, 2014

    The pool is beautiful, and we had a wonderful experience with everything from the sale to the installation of the pool.

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    Staff

    Reviewed Sept. 14, 2014

    I was very pleased with the installation. 2 gentlemen came out and were polite and friendly. They had my pool set up in a day. Our salesman was exceptional!! He helped us find the perfect pool. Now enjoy our new pool very much. Our children and grandchildren have enjoyed the pool as well with us. The only disappointment I experienced was that the style of stairs I was promised (the wedding cake stairs) were not delivered with the pool. After calling, I was told that style wasn't available. The maintenance of the pool is surprisingly simple. It took very little effort to keep it sparkling.

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    Staff

    Reviewed Sept. 13, 2014

    I had a good experience with the sale person, and the people that came to put my pool in.

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    Punctuality & SpeedStaff

    Reviewed Sept. 11, 2014

    I have been interested in obtaining a pool for some time now. Recently after seeing an ad, I contacted Blue World Pools for an estimate. A meeting was arranged quickly for someone to come to my home. After hearing the details and seeing the beautiful pools, I decided to purchase an above ground pool. Arrangements were made for the installation and I now have a beautiful 24' Classic pool in my yard. I was genuinely surprised and pleased at the size of the pool and how many people can comfortably swim at the same time. The pool looks great and friends and neighbors have been very complimentary on the results. I am landscaping the yard and have been very pleased with how nicely the pool has fit into the landscaping. It looks great. Even though we did not get to enjoy for the entire summer this year, we look forward to many years of enjoyment. I recommend these pools to anyone interested in a pool for their family enjoyment.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 8, 2014

    Our neighbors pool was setup beautifully and we had been secretly admiring it for weeks. We finally stopped by and ask them where they got it from and they told us, Blue World Pool. We called them the very next day. They were excellent in getting us the information we needed and the setup was quick. The pool has great durability and the kids love it. If you are interested Blue World Pools, it is great company and the family will definitely enjoy.

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    Reviewed Sept. 4, 2014

    We had a 27 ft. swimming pool installed last year, so our daughter would learn how to swim. Being that we live around lakes and hear a lot of children drowning because they don't know how to swim.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 4, 2014

    By far the best pool I've ever owned. This is my third pool, my first with Blue Water. Here in Texas it is really Hot, and you need a pool. It's great to be able to jump in the pool anytime and not have to worry about the chemical, because there are none, the chlorine smell, because there are none. Just enjoy the cool water.

    The installers, I have to say, by far the best. They were on time, they came with everything, and cleaned up. He explained everything to me and did a walk around to make sure that I understood what I needed to know. Even after the install I was called and asked if I had any concerns or questions. During the initial start up I had a question about the pump function. Within moments I got a answer for my question. We've had the pool about 3 months now, and the water stays clean all the time with the ionizer, again no chemicals, and I truly believe the water is cleaner than the water we get from our water supply company. The company did everything that they said they would do. We didn't go wrong this time.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 28, 2014

    This has been the worst experience ever! The sales guy that came out was nice enough, but from there it went all downhill. We were advised that when BWP left that we would be able to swim.. Well that was just a flat out lie. We live in the country and have a well. I advised the sales guy that our well would not support filling up a 27k gallon pool but he stated again not to worry. We were also promised that the pool would be installed by July 4th -- we signed the original papers on June 8th.

    A week before the 4th I started calling and was advised that there was no way it would be installed by the 4th because installation department just got our documents and we were advised that the installer would be contacting us. A week or so after the 4th the installer still had not called, so I called the installation department back. I had to get the installers phone number and contact him -- I called him, had to leave a message and he never returned my phone call. I called again, left a message never received a call back.

    Finally I called him again and got a hold of him and was advised that he would be out that Sunday in order to site prep. Sunday came and he never showed up, never called. I called him, had to leave a message and he never called. He ended up showing up the next Wednesday morning (a week later) at 7:50 am. I had to leave to be at work at 8:30 - which I had explained to this man several times in order to install. I ended up having to have my mother come over in order to install and then come to find out they ordered the wrong pool.

    It was over a week later when he finally called and stated that he was on his way - this was at 8:00 pm. He finally got here at 11:00 or a little after, so we did our paperwork and he showed up the next morning in order to install the pool. Now like I said in the beginning, I advised them that we have well water. We ran out of water when trying to fill enough to get the wrinkles out. This made the installer red mad and was cussing and just rude. I was happy when he finally left. Now we have a pool that we are trying to find someone to come and finish filling. And the company has been so rude every time they call. I would NEVER recommend anyone to do any type of business with this company.

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    Punctuality & SpeedStaff

    Reviewed Aug. 26, 2014

    I had a great experience with Blue World Pools. The salesman was very helpful and knowledgeable. The Installers were quick and efficient in installing the pool. They cleaned up their mess when they finished the installation. The only problem I had at all was with the financing and I was not very happy when I found out about it, but by then it was too late, the pool was already getting installed.

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    Reviewed Aug. 20, 2014

    Did what they said they'd do----All I Needed!

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    Michael increased rating by 4 stars.
    Customer ServiceStaff
    After a positive interaction with Blue World Pools, Michael increased their star rating on Sept. 24, 2014.

    Updated review: Sept. 24, 2014

    Resolved.

    Original Review: Aug. 12, 2014

    Found a review from an employee, who described exactly step by step what happened with my wife and I. These people would not leave, even after telling them "no" several times. Short of calling the police, or physical altercation we didn't see a way to remove them. So we signed the contract, and my wife and I told each other we would just cancel it the next business day so we could get them out of our house. Guess what!? You cannot cancel over the phone, and if you try Mr. Kevin ** will try to put a lien against your house to scare you into staying with them. We are a low income family, and all I wanted was the opportunity to purchase their econoline pool that cost no more than $300. Now I am stuck in a contract for over $10,000. That or I could simply just pay them 50% of the cost in one lump sum. Who has that much money? If I don't pay them I lose my home to a lien, in which they will foreclose. My house is the only thing I own, and it took years to be able to afford it. These people just want your money, and do not care whose lives they destroy in the process. Top it off, I lost my second job, so making payments to them is devastating financially to my family and I.

    They were rude on the phone, we get an apology. We do the in home "presentation", they get pushy, refuse to leave. Force us to sign the contract while standing over us. Then you complain, and say we do not want the pool. Once you get them to leave, and Kevin ** the VP calls and laughs about placing a lien on your home. Telling us to find a lawyer if we want, but he will have the lien on our home before we get a call back from the lawyer the next morning. Absolutely does not care about customer service, what the customer is going through. We even told them before they played the "you better pay or else card", that it just wasn't the right time for us but we would call back about one of their options later down the road.

    Long story short, they took the contract, they took our deposit, they claimed an installer would call me to install this pool, and I still have not heard my phone ring once with information about the install since I told Kevin ** how I felt, and what was going on.

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    Punctuality & SpeedStaff

    Reviewed Aug. 8, 2014

    Blue World Pool is great. They are on time and have good people that put them in. I am very happy with my pool and the service they gave.

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    Brenda increased rating by 3 stars.
    Customer ServicePunctuality & Speed
    After a positive interaction with Blue World Pools, Brenda increased their star rating on May 13, 2015.

    Updated review: May 13, 2015

    I would like to revise my review because Sean went above and beyond to resolve all issues with our pool. We now have all parts in perfect working order with a clear beautiful pool. It is well above our expectations for an above ground swimming pool. Also our installer was very kind and helpful to get our swimming pool back in working order after draining and solving the debris problem under the liner. I am extremely happy and would recommend Blue World Pools to everyone!!

    Original Review: July 30, 2014

    I had our new pool installed 8 days ago and at the finish, the installer said that the hose that connects the filter to the pump was missing from the kit. When he made the call to the installation dept. to say he was finished but the part was missing, the lady assured us that the part was on its way. The part did not come, so I called again 5 days later and the man says it didn't show anything being ordered, so he would get the part on its way himself. Still no part yet and our pool water is now a murky green and has slimy sides and bottom despite me adding bleach every few days until we can get the pump and filter running. There's also several holes along the bottom where the sand I guess was not level or packed down. I called this Sean ** guy twice with no return call (maybe on vacation?). Not a happy camper right now.

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    Customer ServiceSales & MarketingStaff

    Reviewed July 29, 2014

    We LOVE this pool. We had talked about installing one for a while and even contacted some other companies. No other business was as helpful as Blue World Pools. The sales personnel answered every question and concern we had before-hand and make the purchase super easy. The pool installers really knew what they were doing (even in the rain). They even called the next day to make sure everything was working correctly. Maintenance is a breeze. We've never had a pool before, so we had a few hiccups at the beginning keeping the water clear. The customer service people we talked to were very helpful and patient, and after just a few weeks, our pool was crystal clear and we've had no problem since. It's been wonderful in this heat to have this cool water to jump into everyday. We wish we had done it sooner.

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    Jonathan increased rating by 3 stars.
    Customer ServiceStaff
    After a positive interaction with Blue World Pools, Jonathan increased their star rating on July 25, 2014.

    Updated review: July 25, 2014

    After more than a few bumps in the road I was contacted by Sean Warren and Jim Harrison who went above and beyond to resolve my issues. Thanks these these two I would recommend blue world pool to people. The pool is amazing. If you go through this company and get frustrated please call Sean Warren at 1 (800) 706-0907 he will make it right and very quickly.

    Original Review: July 21, 2014

    This has to be one of the worst experiences I've had dealing with a company. First of all, no one can answer a question. I get transferred about 5 times every time. Second, you have to do all the work. I waited 3 weeks then called to check on install just to be told my install is ready to be schedule, wait 7-10 days to hear from installer. Day 11, I called. They said, "Oh yes, your pool is ready to be installed. Here is the installer's number. Call him to set it up."

    6 days later, after calling him and leaving messages, he finally calls back and schedule install a week out. I called him 2 days before install and he didn't know he was supposed to install my pool in that agreed day. Now we have to reschedule again because none of his equipment is working. This company is unorganized. The people in the call centers are unprofessional. Save yourself the headache and avoid this company. They preach customer service but that's as far as it gets they haven't given it yet.

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    Blue World Pools
    Response from Blue World Pools

    Thank you for the update Jonathan! My direct contact is 1 800 706 0907 ext 3031, Sean Warren. I can be reached anytime, and would love to help any customer. Thank you for your business and enjoy your pool!

    Verified purchase

    Reviewed July 14, 2014

    My experience with Blue World Pools was great. From the very first step to the final installation of the pool and the follow up calls. I would recommend Blue World Pools to all of my friends.

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    Price

    Reviewed July 13, 2014

    Before we decided to get a pool we asked our friends about theirs and all we heard were the cost of the chemicals would surprise you so when I went looking for a pool I was a skeptic. There are so many types and sizes to choose from but when I came across Blue World Pools they didn't have just one size fits all and they had a variety of pools to choose from. This is where it gets better. They had a pool filtering system that doesn't use harsh chemicals and it was the size we wanted, so those of you out there looking for a pool you should look at Blue World Pools. We are very pleased with the pool we got and I love the low maintenance.

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    Michelle increased rating by 4 stars.
    Customer Service
    After a positive interaction with Blue World Pools, Michelle increased their star rating on July 18, 2014.

    Updated review: July 18, 2014

    I am changing my tune on Blue World. After talking with Sean Warren....he has resolved our issues, been more than helpful and gracious. Sean addressed the customer service concerns I had and has agreed to be our main conduit should we have any future concerns. I doubt we will. But, I appreciate his time and ability to turn things around for us. Not many companies can do that! Thank you again Sean!!

    Original Review: July 9, 2014

    I am not sure what is going on with blue world, but totally agree with the comment "they are a rip off," and the customer service is absolutely terrible. I mean terrible. Do not get swindled into their system.

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    Reviewed July 7, 2014

    I would never recommend Blue World Pools. They are a total ripoff!! In 2 years only $1,000 has applied to principal @ 226.00 monthly! They have the rudest customer service care I have ever dealt with (Eugene)! Please do not use your hardworking money for a company that has no regards to your family! I wish my husband and I wasn't so naive when dealing with this company!!

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    William increased rating by 4 stars.
    Customer ServiceStaff
    After a positive interaction with Blue World Pools, William increased their star rating on July 1, 2014.

    Updated review: July 1, 2014

    We got our pool installed Saturday Jun 28th and what a blessing it is. With continued communication with Blue World Pools installation office and Mr. Sean Warren we got our pool. It seems there was a big break in communication between Blue World Pools and the contracted installer that actually comes to your house to install the pool. The pool looks amazing and we can't wait to go swimming!

    Our situation is not typical with Blue World Pools and I am sure if we would have contacted the installation office a little sooner we would have had quicker results. Thank you Blue World Pools for your help and resolution to my problem. We look forward to ordering more things from your company for this gorgeous pool.

    Original Review: June 27, 2014

    We sat down with our salesman on April 30 and decided we wanted to get the pool. We specifically told the salesman that we both worked and the only day we could be home at the same time was Sunday. He said it was no problem they could install the pool 7 days a week. Now here it is, June 27 and still no pool. We have had plenty of empty promises from the installer and frustration with the whole process. We have contacted the Installation Supervisor who coordinates all the installations and told him what was going on and he said he would contact the installer and get it fixed. Well after the 3rd time, we were told someone was going to be here to install the pool and no one showed. We have had enough. Contacted the supervisor again and he assured me he talked to the Installer and the installer agreed the he would be out to install the pool on Sat Jun 21. Guess what, he didn't show. We called the supervisor once again ... mind you this is like the 6th time we had contacted the supervisor and he apologized for the problem. I asked if there was anyone else that could install the pool for us. He said it was an option.

    After talking to the installer again the supervisor asked me if I could give him one more chance. We agreed not really wanting this man at our house because of all the frustration he has caused. Well, my wife told the installer we wanted him to come out one evening during the week, kinda of a good faith showing to start the pool so we could ensure he would be here Sat the 28th. He agreed and said Wednesday would be fine. Wednesday rolls around and he is in Joplin, MO installing a pool and he got held up 2 hours and had to go to his house to load the pool and then drive all the way to my house, so it would be between 8 or 9 o'clock before he would get here. Who starts installing a pool at 8 o'clock at night!!!! What good faith!!!

    My wife called yesterday the 26th and talked to the lady who works in the supervisors office, not the supervisor, and she said enough was enough that she was contacting the Vice President of Blue World Pools for us. Well that didn't happen and she contacted the installer again who said he would be here Sat the 28th of June to install the pool. I really hope this is not yet again an empty promise. My kids have waited 2 months for a pool that was said to take 2 weeks to get installed. I hope we get the pool in and it is the best thing next to sliced bread, but at this time the frustration is sure to dampen the excitement!! If the Vice President of Blue World Pool get this feel free to contact me please.

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    PriceStaff

    Reviewed June 21, 2014

    I have been more than happy with my experience with Blue World Pools. The employees we have worked with have all been polite and helpful. When we first got the pool we were not able to use it much due to all the rain. However for the past few weeks we have been in it almost every day! The past two summers we put up and took down the Walmart pools which is a lot of work in itself. Plus trying to get the chemicals right was always a problem. Our new Blue World Pool has been low maintenance with clean clear water. I have two grandchildren, ages 6 & 2, and they love it. I'm looking forward to our fourth of July cookout with extended family so we can all enjoy the pool. Although the pool was more expensive than we initially planned to pay, it has been well worth the investment.

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    Staff

    Reviewed June 8, 2014

    I would highly recommend Blue World Pools for your summer fun. The staff was very helpful in explaining each and every pool, the sizes and each piece of equipment that comes with them. They explained each piece and every part so your pool care was easy. The goal is to enjoy with as least work as possible. The pool installers were all very good and also explained each and everything in detail. Every one we spoke to or had any assistance from were very nice with great work ethic and respect. We love our pool and would highly recommend this company. Let's go swimming!!

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    Staff

    Reviewed June 8, 2014

    I would recommend Blue World Pools to all my family and friends. We enjoy our pool on a daily basis. Our experience with this company has been a very positive one. The installers were very courteous and thorough. They cleaned up after the install, and leveled our pool perfectly. The quality of all materials is superb.

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    Reviewed June 8, 2014

    Our pool is very nice. The ionizer is a great feature with no chemicals to poor in. The installers did a nice job but there is a wrinkle in the floor of the liner and they didn't get the sand smooth.

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    CoveragePunctuality & Speed

    Reviewed June 8, 2014

    We bought a 24ft round pool from Blue World Pools. We Love it!!! Very easy to maintain. Don't forget to buy pool cover for winter. Installers were fast and great. Would recommend very highly. THANKS AGAIN.

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    Customer ServicePrice

    Reviewed June 7, 2014

    We have had our new pool up for three weeks now. Our family is enjoying it so much. My husband does all the work on the pool and loves the low fact, that it is low maintenance and low cost to keep running. The installers that came to our house to put up our pool were very professional and friendly. They did a wonderful job setting up the pool and giving us instruction on the next steps before they left. Another great feature with Blue World Pools is that they are always just a phone call away. If we have any questions or concerns, all we have to do is pick up the phone. My family and I feel we have made a good investment with our pool purchase and are excited to enjoy our new pool in the years to come.

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    Staff

    Reviewed June 5, 2014

    100% Satisfied Customer. Great Company to work with. Great Pool, Great Warranty, and Easy Maintenance. Looking forward to years of enjoyment with the family.

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    Staff

    Reviewed June 2, 2014

    They are the best pool place and they are very helpful. I would tell all my family and friend.

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    Punctuality & Speed

    Reviewed June 2, 2014

    I was very happy with how quick and nice everyone has been. We love our new pool.

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    Reviewed June 1, 2014

    Had a great experience with Blue World Pools. Got a great deal and a great, easy, low maintenance pool.

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    Staff

    Reviewed June 1, 2014

    We love love love our Blue World Pool that we have had now for about one year. We have the 24 round and is perfect for our family. The whole experience of purchasing, setting up, starting up and maintaining has been a 5* experience. The people are nice and very accessible, rarely have I spoke with a recorder. They talked us through the winterization process and were there when we had questions early summer. The pool is beautiful and we get so many compliments on it because it is so strong and professional grade. It has never turned green, easy maintenance .

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    Price

    Reviewed May 29, 2014

    We contacted Blue World Pools last year. They sent a sale rep out to look at our property and decide where the best place to install the pool was. After agreeing on a very reasonable price, we agreed to have the pool installed. After enduring a few delays due to Mother Nature, the pool was finally installed. We used the pool numerous times last summer. We are getting ready to undo the winterizing and have the pool filled. We are looking forward to another great year of use with our pool.

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    Reviewed May 29, 2014

    I do not recommend anyone to the place. They give you a price and once they send someone out the price goes way up. They advertise an econoline pool for $299 which is not true. When it's over it will cost you $2000. Then they want you to upgrade to the midline - which will cost you $15,000. I was even told I could purchase the pool for $299 and install myself. But when called to do so, that isn't allowed. Very unhappy with the time wasted on this. And my kids getting their hopes up just to be let down!!!!!

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    Customer ServiceStaff

    Reviewed May 28, 2014

    We were very please with the setup of our pool. The gentleman that installed were very polite and knowledgeable of the pool and the system. They were able to answer all of our questions and made sure that they answered them before they left. They also were very clean and made sure that everything was great before they left. The pool is very easy to clean and maintain. We are very satisfied with our purchase. Everyone that we talked to from the salesman, installer, and customer service were all very friendly and able to answer all our questions. The only thing that we were not informed of was that the pool ionizer needs to be replaced yearly. I would only recommend that they give a manual that has the levels the pool needs to be at; however, we called and they gave us the information. We just think it would be easier in a little manual or pamphlet - that way it is easy to get to when needed. Our family loves to get in the pool to relax after work, to play with kids, and it's great for family get-togethers. There is plenty of room for all of us.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 27, 2014

    We, like so many other people had seen the Blue World Pool commercials and decided to make the call. We are so happy we did, within a few days a Blue World Pool representative was at our door. We just happened to be his very first customer out of training and obviously he did a great job!! He was very well-mannered, polite and confident. He explained the whole process of the ionizing and filter and how it worked and how using this system can save money compared to the standard chemical system. He also showed us the different liners, styles and sizes that Blue World Pool has to offer, but most importantly he was able to get financing and payment date within our budget!

    Even the installation was fast and easy! The install crew arrived around 10am and was finished by 6pm. The crew leader also took the time to explain how the ionization pump worked and the do's and don'ts for all the maintenance. He also made sure we had all the numbers we would need to call if we had any questions. Of course being first time pool owners/buyers we had a few questions and when we called Blue World Pools they were GREAT!! They were very polite and were able to answer all our questions and gave us even more helpful tips.

    We had shopped at a few places before calling Blue World Pools and never got the great experience like we did with them. The reason we purchased this pool for was for a few reasons, like most people we wanted to have fun with our kids and grandkids, we also got it because I am disabled and have severe overall body pain and joint stiffness and needed water therapy 4 times a week. I never liked going to the YMCA or gym and sharing a pool with people I didn't know and now I don't have to. Since having our pool, my pain and stiffness has been reduced significantly.

    We recommend Blue World Pools to anyone that wants a great product and a wonderful experience! We look forward to many years of family fun and relaxation!! THANK YOU BLUE WORLD POOLS!!!

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    Customer Service

    Reviewed May 26, 2014

    I was very skeptical of Blue World coming into my home and having to listen to the same old long presentation with, at the end, a product you can not afford. However, as the salesman kept talking, I became more interested. Then of course in my mind I am thinking, OK how much? I can honestly say from options on the pools, financing and install, this company has come through. Every question we have had, they have an answer. They answer the phone and respond. I am very impressed and would highly recommend them to visit your family for a swimming pool.

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    Reviewed May 26, 2014

    It has been a pleasure owning our new pool. Working with Blue World Pool Company was easy from start to end. The installers were exceptionally hard workers and did a fantastic job.

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    Staff

    Reviewed May 23, 2014

    We made an appointment and they went through all of our options. We had multiple choices and had assistance finding the right choice for us. The payment arrangements are very convenient. The installation process was completely finished in one day! We watched the leveling of the ground, and assembly process. The crew installing our pool were very professional and knew what they were doing. The overall experience with Blue World Pools was absolutely satisfactory. They did an incredible job and we couldn't be more thankful.

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    Reviewed May 22, 2014

    I real love our Blue World Pool. It help with the therapy on my legs and arms. It is nice to get in on hot days. It is easy to take care of. My whole family love the pool. We have in a around the pool. Every day my mom and dad get in it a lot. They say it help them relax and they have not been swimming in over 30 years. We just love the pool. I think if you get one, you would love yours just as much as we love ours.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 21, 2014

    The salesman Paul was a very nice man. He explained everything to us on the sizes and the prices and financing of the pool. The installer Glen called and was very nice. He showed up on time and did a great job installing our new pool. Cleaned up the mess and explained everything to us. We were very pleased with Glen. He is a very nice man. I would recommend Blue world Pools. We love Our Pool.

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    Customer ServiceStaff

    Reviewed May 19, 2014

    We are a recently retired military family, and just bought our first home after 21 years of living in military housing. A pool of our own is something we knew we wanted as soon as we moved in. I can't believe how easy this entire process was! We were going to purchase a pool from a local pool business until I saw a commercial advertising "Blue World Pools". I thought it looked interesting, so I called the number on the screen.

    Everyone is so friendly! When the consultant came out, he was able to tell me exactly where our pool should go, he knew all the specifics, and we were even able to touch and feel pieces of what would soon be, our pool. We were very impressed with not only the customer service so far, but also the quality of the products. We chose the classic package. Before we knew it, it was install day.

    The installers were here at exactly the time they gave me, were very friendly, and had our pool up and running before the day was over. It was definitely a smooth and easy process. They explained everything to us, and helped us understand how to maintain and care for our new pool. We have been enjoying it ever since! Thank you Blue World Pools for giving us the opportunity to not only own our very own pool, but to enjoy it on those hot summer days! Our children have never been happier!

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    Staff

    Reviewed May 19, 2014

    Our experience with Blue World Pools was an excellent experience. They did a great job!!! We love our pool!!!!

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    Punctuality & SpeedStaff

    Reviewed May 19, 2014

    Wonderful product and service. My family loves our pool and we use it every chance we get. The low amount of chemicals is a plus as far as health is concerned and I am comforted knowing we are not harming ourselves with harsh contents. Less chemicals also means less maintenance which is always a good thing. Excellent for parties and family get-togethers, which is a definite strong suit for our family. Friendly staff met all of our needs and handled any questions and concerns in a timely manner. One on one consultation was a huge factor in our decision to choose Blue World Pools.

    We got the best option at the best deal. Installation was quick and the pool was up and running throughout the summer, with no problems thus far. We have had our pool for well over a year now and it is just as enjoyable as the first time we used it. We have spoken to all our friends about the benefits of the low chemical pool and recommend these above all other above ground pools, as we have tried a few and none have been successful except for Blue World's. Overall we see ourselves and our friends enjoying this pool for years to come.

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    Reviewed May 18, 2014

    We needed a pool that would stand the test of time and become a permanent form of entertainment and landscape in our backyard. The pool we received from Blue World has become exactly that! The installers were great and had the pool up in a matter of one afternoon. By the next afternoon we were swimming. We've had the pool for a few months and have spent very little money, effort or time keeping the pool clean! I am very pleased we decided to go the Blue World route for our pool needs instead of a DIY kit or another company!

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    Reviewed May 18, 2014

    The set up of the pool in its location that was picked was excellent. It's easy access and when we are ready, will be building a deck from the house to the pool. We have disabled individuals that will be able to access the pool with ease when deck is done. The ladder locks out of reach of the little ones which is great to prevent little ones from climbing. Were in the process of doing some landscape work around the pool. Our yard is on a small incline. The contractor did a lot of work to the the area for the pool. It came out excellent. Will submit pictures at a later time, when kids come to help me. I'm not knowledgeable in that area so sorry.

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    Customer Service

    Reviewed May 13, 2014

    We called to get them to come out to talk about getting a pool, they came out to our house two days later! They helped explain everything to us. It was one of the best things we have ever done. They answered every question we had, and they had answers for everything! Our kids love the pool! Its easy to take care of, so its great. The kids can help because you don't have to do much. Anyone thinking about getting a pool really need to call Blue World! The best service you could want! We love that it brought our family together! So thank you Blue World pools!!

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    Reviewed May 12, 2014

    We have loved our pool we purchased at Blue World Pools! The guys who installed the pool was nice! The kids always have a blast playing in the pool! The pool is less maintenance than most pools, therefore you have more time to enjoy relaxing in the pool rather than cleaning it. We have really enjoyed our pool! It's great for kids! There will be no more hurting red eyes from the chlorine in pool!! The pool is big enough for the whole family to get in and enjoy at the same time! It great for the kid's birthday parties or even family get togethers. We love our pool!

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    PriceStaff

    Reviewed May 12, 2014

    Blue World Pools is the best pool! We sat down with the salesman, he told us about the 299 dollar pool. After his pitch he showed us the beautiful pool that we just had to have! It wasn't the 299 dollar one and yes it was a lot more pricey!! But it was the one that the wife and I wanted. So we decided to purchase the middle package pool, even though we made the right choice! A month later the wife and I and our 5 children were enjoying our brand new beautiful pool!

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    Reviewed May 12, 2014

    We were so shocked by the ease and quickness of the whole process with Blue World Pools. From selecting the right pool for our family, maintenance, and financing. Our beautiful pool was installed in one day. Our yard looks great with the new addition. Now we can beat the summer heat from the luxury of our own home. Thanks Blue World!

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    Reviewed May 10, 2014

    I bought a pool from Blue World Pools and it was awesome!! Best pool EVER!!

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    Punctuality & Speed

    Reviewed May 7, 2014

    We got our Blue World Pool last year just in time for our 4th of July party. Everyone had a great time. The pool is so easy to take care of, without spending a lot of money. If you want to have a great time in your own yard, you should check out Blue World Pools. The installers come out in a timely manner to set up the pool only took one day. We love our pool.

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    Staff

    Reviewed May 7, 2014

    We purchased the 24' Midline Round Pool. They made the entire process very easy. The sales rep was great and helped us make the right decision for the type of pool. The pool was delivered and professionally installed when promised. Once the pool was up they supported us in the initial filling and preparation of the pool for swimming. All in all this was a great experience - 5 Stars across the board. I would recommend them to anyone wishing to purchase a quality pool.

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    Punctuality & SpeedStaff

    Reviewed May 6, 2014

    We looked around for a pool and figured we get one whenever we felt it was the right time. We didn't know how much a pool was or that there was differences in the quality of a pool. We had one before and had someone come and set it up. Ended up taking about 2 weeks or more. Had a hard time keeping up with the installer and his helper. His helper did some of the work, when he wasn't sleeping in his truck. This time we found Blue World Pools and gave them a call. We found out that there was a big difference in pool quality, using less chemicals, just all kinds of information. The representative that explained it all to us, including the warranty and left it up to us to decide. They were very helpful in all questions we had and more.

    It didn't stop there! Blue World Pools had their folks calling to let us know when they coming, answered questions. The installer came very quickly and installed the pool, was very nice, explained too how to maintain the pool, gave suggestions and was very patient. Blue World Pools had the folks calling after all was done to make sure we were satisfied. I highly recommend this company! We have been so pleased with them. If you're looking for a pool, this is the company to call first. Thanks, Blue World Pool!!!!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed May 6, 2014

    Purchase our 18-ft round pool on July 2013. The sales person that came over was determine to sell us a pool - giving us one-day deals, showing my wife and I everything about the pool, what they will do, like buying a car. I loved the sales process because we received an excellent deal for our pool comparing to other companies I looked at. Installation was good and fast, no problems. They did needed to come back to re-level the pool, which I did not have any hassles on bring the installers back. If you are ready for an above ground pool, Blue World Pools is an excellent place to buy one. They do not forget you once the pool is set-up and back-up what they say. Only sad thing my wife and I have with the pool - wish I could have gotten the 24-ft one. Did not know we were going to have this much fun, and very easy to maintain.

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    Reviewed May 6, 2014

    I've been a Blue World Pool owner for a year now. I'm super impressed with the quality of my pool. The pool requires so little maintenance to stay clean and the filtration system is energy-efficient and eco-friendly!

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    Staff

    Reviewed May 6, 2014

    I have enjoyed my experience with Blue World Pools. When Brian came to put the pool up, he was very nice and explained everything to me how to take care of the pool. Also we have enjoyed the pool and my son that was 3 at the time loved the pool very much. Sorry I don't have any images of the pool.

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    Punctuality & SpeedStaff

    Reviewed May 6, 2014

    Our experience was awesome. The work was done in record time and the pool was great. The team was great and knowledgeable.

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    Staff

    Reviewed May 5, 2014

    I love the hot summers again in VA with our new pool from Blue World Pools. We decided to upgrade our old pool April 2013 and after several months researching, we decided on Blue World. I am so thankful we did - they made it all so easy. The salesman came out and gave us our options and I felt that he was straightforward and by the time he left, I felt that I had known him for years and trusted him - and to this day he will always be welcomed in my home. After the deal was done, the installers came out and within 2 weeks, had started putting up the pool. My family was so excited. My husband was home during the installation and the guys explained all about the pool and gave us advice on the care of it. My pool is absolutely beautiful and owning a pool is a great experience and thanks to Blue World Pools, we will be enjoying out pool for years.

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    Staff

    Reviewed May 4, 2014

    Blue World Pools made our boring, scorching hot, backyard into an escape. They made the experience so easy. We made an appointment and they went through all of our options. We had multiple choices and had assistance finding the right choice for us. The payment arrangements are very convenient. Blue World Pools are very understanding and will work with you financially. The installation process was completely finished in one day! We watched the leveling of the ground, and assembly process. The crew installing our pool were very professional and knew what they were doing. The overall experience with Blue World Pools was absolutely satisfactory. They did an incredible job and we couldn't be more thankful.

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    Staff

    Reviewed May 3, 2014

    Just love our pool. Everything from the guys that set up the pool to all the sales people are so awesome and helpful. Our pool is so easy to keep clean and maintain. Easy payment plans that fit your budget. This has been a wonderful experience having a pool, we have more family time now. Thanks for our awesome pool!!!

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    Staff

    Reviewed May 2, 2014

    We have had an excellent experience with Blue World Pools. They were very professional. They got our pool installed in a timely manner. It has worked great. I can't say enough about how easy it is to maintain. It is beautiful to look at as well as enjoy. Our family and friends have been very complimentary on the looks of our pool. I would highly recommend this company.

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    Punctuality & SpeedStaff

    Reviewed May 2, 2014

    My pool was delivered on time and was set up with respectful and knowledgeable people.

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    PricePunctuality & SpeedStaff

    Reviewed May 2, 2014

    The salesperson was great and worked with us to get the best affordable price. The installers were prompt. Very affordable. I never knew that owning a pool could be so easy.

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    Punctuality & Speed

    Reviewed May 2, 2014

    My grandchildren love the pool. It is refreshing and delightful to have in my neighborhood. We like to go out and just play in the water. It is the life of the neighborhood. When people passes by, they look in the yard and see it. They say it is the best thing going in the summer times. They like how it is set up on the side of the yard. It makes the yard look wonderful. The pool is so refreshing that we sometimes just get in and play in the water. A lot of people can't believe how fantastic it is in the yard. They pass by and see the water being splash on the grandchildren. It makes the yard the perfect place to be.

    I think that the swimming pool was the best investment that I could have done. Blue World pools are the best because they get the job done very quickly and you can be on your way enjoying the comfort of your pool. The pool will change your neighborhood if you let too many children in your yard. Your house will be the in crowd of the neighborhood. It is very rewarding to have the pool. My grandchildren thank you for the pool. Thank you for the swimming pool. I have enjoyed it. I love the low maintenance of the pool. A woman can maintain the pool without any help.

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    Reviewed May 1, 2014

    We have really enjoyed our pool. It practically takes care of itself. It's so easy to maintain that we have had a lot of time to enjoy the pool. The customer service has also been excellent with Blue World Pools. They have answered all my questions and been there every time I needed them. There is nothing better than coming home on a hot day to jump in the amazing pool that Blue World Pool installed for us.

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    Staff

    Reviewed May 1, 2014

    Working with the salesperson and finance area was a wonderful and easy experience. The salesperson came out to our home and we went over what would be a good match for our yard size. He explained everything in full details and was very professional and polite. The finance department has been wonderful to work with too. Never any issues or misunderstandings. The installers that came out were also very polite and professional. The pool was exactly what they said it would be and the installers went over everything regarding the pool. I would highly recommend doing business with Blue World Pools.

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    Reviewed May 1, 2014

    Would recommend Blue World Pools to anyone!!!! They were very helpful, organize, and upfront with the process. My kids are enjoying the pool so much. Glad we choose Blue World Pools!!!

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    Reviewed May 1, 2014

    We have greatly enjoyed our pool. We have a 24 Round and it is the perfect size. We got a deck built around it and it makes a great addition to our backyard.

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    Reviewed May 1, 2014

    We are very happy with our pool!!!

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    Staff

    Reviewed April 30, 2014

    Blue World Pools made the process easy. They come out, talked with us and went over options. After deciding what we wanted they had someone put the pool up and showed us how to take care of the pool. I love that it is easy to take care. Most important, my children and family have a lot of fun being together at our own pool. Thanks, Blue World.

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    Reviewed April 30, 2014

    My wife and I bought a 24 foot circular pool a year ago. She wanted it so that she could exercise to help her with making changes in her life. We had the family over on a number of occasions who all enjoyed it, and made it worth buying.

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    Punctuality & SpeedStaff

    Reviewed April 30, 2014

    The Blue World Pools salesman was very informative and explained everything! The construction of the pool is very strong and durable!!!!! Everybody that we dealt with was very professional and helpful! The pool builders were fast and efficient with putting up the pool!!!! I love how the pump shows the temperature of the water!!!! I love the ionized pool pump, so we don't have to use as many chemicals!!!! We just put 1 or 2 gallons of household bleach in once every week and vacuum every week and the pool was good!!!! I love how the ladder has a built-in locking system, to prevent drowning!!!!!

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    Reviewed April 30, 2014

    Since the pool was installed 6 yrs ago, we have had many backyard get-togethers and barbecues.

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    Sales & MarketingStaff

    Reviewed April 30, 2014

    Blue World Pools are everything and more they say. I was very pleased with our sales rep. He answered all our questions and concerns. Everything they say about Blue World Pools is true. It is one of the easiest pools to take care of and maintain. They walk you through everything from start to finish. The quality of the pool is of highest material. I had my doubts about the company but was soon put at ease. Everyone was more than helpful and understanding. I recommend this pool my family and friends. We have enjoyed the pool all last summer and cannot wait till the weather is warm enough to get in. We have gotten it all up for the summer season and it was a breeze. We did what they said to do at the end of the season last year and when we uncovered it last weekend and the water was as clear as it was when we closed it down. Like I said all we are waiting on is the tem. to rise. I recommend this system for anyone who has skin problems, or health problems. All in all I could not be more pleased with my pool. We just love it.

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    Staff

    Reviewed April 30, 2014

    Very pleased with our Blue World Pool. The staff are very polite and the installation well planned. We recommend Blue World Pool to anybody looking for an above ground pool.

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    Customer ServiceStaff

    Reviewed April 30, 2014

    Service there is great. Came out and in mins it seem like they had the pool up and going and if I have question, they answer.

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    Staff

    Reviewed April 29, 2014

    I purchased my pool last summer and had a rep come to my house. She was very informative and patient with all my questions. She was sincere and understanding to my financial situation.

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    Price

    Reviewed April 29, 2014

    The installation guys were extremely nice, installed the pool toot sweet, and were very reassuring how easy it would be to maintain. And guess what? It was exactly as they said. We used it almost every day last summer, and had numerous pool parties for family and friends. During this entire time the water maintained its crystal clear appearance and keeping the water balanced to the standard based on the dipstick testing was extremely easy. This year we are having a contractor install a deck that will butt right up to the pool and to my surprise the cost is extremely reasonable. Personally I feel my decision to do a Blue Pool vs an in-ground pool was/is the right decision.

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    Punctuality & SpeedStaff

    Reviewed April 27, 2014

    I am so happy with my purchase of a Blue World Pool! The salesman who came to see me was very knowledgeable, friendly, and helpful. I had called about the cheaper pool, and he explained all about the pool to me. He also explained about the mid-line pool and its features. After hearing the presentation on both pools, I decided to go with the mid-line pool. Shortly after, the installer contacted me to set up a date for my installation. He was such a nice guy! He was very efficient, knowledgeable, and fast. He explained to me every step of the way what he was doing, and why. In no time, my pool was up, the installer explained the opening procedure to me, went over all the paperwork that explained everything to me, and we started filling it with water.

    Buying a pool from Blue World Pools was such a pleasant experience that I tell everyone about them and show them my pool. My deck is getting built next week, and by the time the weather is perfect for swimming, everything will be completed and I can truly start to enjoy my new pool. Thank you Blue World Pools!

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    Customer ServiceStaff

    Reviewed April 26, 2014

    We purchased our pool during the summer of 2011. We haven't had any problems with our pool that a phone call can't fix. We love our pool and glad we chose a pool from Blue World Pools. The kids love inviting their friends over and last year we added a deck and everyone is enjoying it. The experience we have had from the salesman to customer service has been wonderful. No pressure to buy and customer service is always ready to help and are very knowledgeable about the pool. Getting the pool ready for the summer is easy. The instructions are so easy to follow and we don't have to have a lot of chemicals, and that's Great, don't have to spend a lot of money. After all the summer fun, getting the pool ready for winter, is a breeze, too. We are loving our pool and glad we chose Blue World Pool and would recommend to our family and friends.

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    Staff

    Reviewed April 26, 2014

    Love Blue World Pools. They are awesome. I would recommend them to anyone. They gave us a beautiful pool. A pool that we never thought we would have. Our kids enjoy it so that makes us happy. So if anyone wants a great pool check out Blue World Pools. You all will be very pleased, I know we are.... The installers did a real good job. Thank you for giving us the pool of our dreams..

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    Punctuality & Speed

    Reviewed April 26, 2014

    We love the pool. I have had 3 above grounds pools and this is by far the best quality. I had a small leak with the pipes and it was quickly taken care of by the installer, who by the way had a great attitude.

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    Reviewed April 26, 2014

    Love our blue world pool!!!

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    Reviewed April 25, 2014

    We purchased a 24' round above ground pool with a salt water filter system from Blue World Pools in the summer of 2013. We had a wonderful summer playing in the pool with all our children and grandchildren. We are now constructing decks and patios and some landscaping to complete our backyard into a beautiful fun and enjoyable backyard because we plan to spend the entire summer in the backyard this summer, lots of bar-b-q's for sure. And instead of having the family picnic at the river it is gonna be right in our backyard this year. We are so excited. I should also mention night time swimming on those hot summer nights is so awesome.

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    Staff

    Reviewed April 25, 2014

    Live, laugh & relax. That's what I get to look forward to now each day when I come home from work during the Summer months. Our Blue World pool has made such a difference to our family. There are so many features that I can't tell you of one that's the best, but for sure the quality assures me our family is safe and can enjoy themselves without worry. A few of the major pluses are the easy care. The ionizer makes summer keep up super simple. I don't have to spend hours and hours trying to balance chemicals. Instead, I can spend those hours floating and relaxing!! The steel walls and wide top rim say quality top to bottom and the wedding cake stairs we got with our pool make it so much easier to get in and out..... Everyone loves it! We can't say enough about our pool and hope you get yours soon to enjoy!

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    Reviewed April 25, 2014

    Blue World Pools is the worst company I have ever dealt with when it comes to professionalism. I would not recommend this company to my worst enemy!

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    Customer ServiceStaff

    Reviewed April 24, 2014

    I am completely happy with my pool and would recommend it to friends. I have had two pools in the past and they both required chlorine treatments which affected my eyes and hair. This pool operates on a power ionizer chamber and salt which keeps the water clear all year and is 100% better than chlorine. The pool was professionally installed (just as promised). The quality of the pool system is of the highest quality and my experience with the customer service people are exceptional and very helpful and considerate. I am proud of my pool system and highly recommend it.

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    Staff

    Reviewed April 24, 2014

    I am very pleased with my new pool. Can't wait for the weather to get hot so my family can enjoy it. I would highly recommend Blue World Pools. They were very helpful in helping me decide on the size pool and easy upkeep of the pool... They are highly rated and the installer was very knowledgeable of his job and very helpful to us.

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    Staff

    Reviewed April 24, 2014

    I purchased my pool last summer 2013 and my family has really enjoyed it immensely. It is so easy to maintain and keep up with. I don't need to use chlorine or harsh chemicals and the power ionizer keeps the water sparkling clean. The installation crew were very efficient in their job and did not destroy my yard in any way. They were very thorough in their task. I will recommend Blue World to anybody, especially with the double lifetime warranty that comes with the pool. It is great fun and easy to keep up with.

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    Sales & MarketingPriceStaff

    Reviewed April 24, 2014

    Blue World Pools is a good company to get your pool from. The pools are 10,000% better than those trash pools you get from your local big box store. The big box pools that you buy there, even the most expensive ones from the big box store, are use 1 year and throw them away pools. Those pools have cheap and crappy pumps that will not even stand one full year of use. The pumps that Blue World Pools use will probably outlast the house you are living in. Most importantly, those "big box" pools use really harsh and smelly chemicals to keep the pool clean and that cost you a small fortune, but not a Blue World Pool. Depending on the size of the pool you purchase, all you use is a simple and cheap bottle of bleach once a week. I personally have the 27 foot diameter pool and use 1 bottle every 4 days. And at about $1 a bottle that is super cheap pool maintenance.

    NOW for the flip side of the coin, I found Blue World to be slightly misleading to get the salesperson in your front door. They advertised a pool the pool owner can install themselves. It is true that you can indeed install it yourself; however, you will have Blue World looking over your shoulder the whole time. They want you take pics of the pool site before the pool is shipped and that site has to be perfectly level. Dealing with Blue World was a major pain in the butt, but their product is topnotch. Dealing with the salesperson was great, until they get to the "how much it costs" part. But you also have to realize, even tho it is an above ground pool, you NEVER take it down. I love my pool my family and I gets tons of use out of, but having looked back at the process to get to this point was one giant hemorrhoid.

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    Customer Service

    Reviewed April 24, 2014

    I have to say I have had nothing but a wonderful experience with this company. My city requires a lot of leg work to have a pool (even above ground). I had some issues getting the permit and the guys at Blue World helped me every time I called to complain that something wasn't being done. I have always been called back in a very reasonable amount of time. They told me the pool would be trouble free and I have to say that it really has been. I didn't get my pool installed till Aug 2013 and I figured living in TX I wouldn't need to winterize. We had a horrible ice storm in Dec and I never winterized the pool. The pump pot broke on me due to the ice and I had it repaired yesterday and my pool was green/black. I filled the pool up today and added a ton of bleach and already it is looking much better. I will just run the filter for a day or so and vacuum and my pool will be ready in a few days.

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    Verified purchase

    Reviewed April 23, 2014

    We have enjoyed our pool since we purchased it.

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    Verified purchase

    Reviewed April 23, 2014

    We are very pleased with our purchase.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 23, 2014

    My husband and I decided to purchase a pool through Blue World Pools in April of 2013. From the gentleman that came out and spoke with us through the entire process, we had nothing but an excellent experience. Everything was explained thoroughly and professionally. Anytime I had a problem or was confused about I needed to do to run my pool, I called the support number and someone was always so kind to explain things to me. We had one minor glitch. We called support number and the guys who put our pool in were here the next day. My experience with Blue World Pools has been wonderful and I would recommend anyone wanting an above ground well-built pool purchase this company.

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    Staff

    Reviewed April 23, 2014

    I love our pool. We just got it in May 2013. Even though we haven't been able to get in it, whenever we have a question, the service department is very helpful and answers all of them. I recommend this pool to anyone.

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    Verified purchase

    Reviewed April 23, 2014

    Very good. I love my pool. And the guys that install my pool was very professional.

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    Punctuality & Speed

    Reviewed April 23, 2014

    I purchased my pool last summer. Blue World Pools was fast, and efficient on setting everything up and getting me in my pool for the summer months. I enjoyed my pool every day last summer! I cannot wait to get back in it this summer!

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    Customer ServicePricePunctuality & Speed

    Reviewed April 22, 2014

    I got my pool one year ago. The guys who installed it did a great job. The pool is so easy to maintain and my daughter loves it. I loved being able to have a pool without the large cost of below the ground pool. Keeping it maintained over winter was easy as well and required no special care. To open the pool this year I was surprised to see just soon we had it ready to enjoy all summer long. The pool care guys you call at customer service are great and know every little thing about my pool which I also was impressed that I can call and get questions answered quickly and easily.

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    Punctuality & Speed

    Reviewed April 17, 2014

    I Love this Pool. It went in so quick. My family was ready to swim in just 2 short days. We have had many great days using this pool. We also love how easy this pool is to take care of. If you are looking for a great pool this is the one for you.

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    Verified purchase
    Staff

    Reviewed April 17, 2014

    Blue World Pool was very honest with everything they offered and was very professional. The installer was very neat, accurate and did a great job installing it. They were very knowledgeable in what they were doing. I would recommend Blue World Pools to anyone who visits our Pool. Thanks for our paradise.

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    Verified purchase
    Staff

    Reviewed April 17, 2014

    Blue World Pools is a great company. Our salesman had to come to our house twice because of my mistake, and he was always very friendly and professional. Our installers were great. They stayed until the pool was just like we wanted it and the mess all cleaned up. Most importantly the whole staff was there all along the way and totally kept us informed of what was going on.

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    Verified purchase

    Reviewed April 16, 2014

    We have had our Blue World pool since July 2012. It has provided many, many hours of relaxation, fun and entertainment for my family. It has been virtually maintenance free (as promised) - just add a couple of gallons of Clorox bleach each week and enjoy.

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    Verified purchase

    Reviewed April 15, 2014

    My family and I are very happy with our Blue World Pool. It has encouraged us to have more family time. The pool is deep enough for adults. I am disabled with arthritis, but the ladder and steps with the pool have made it easy for me to enter and exit. The pool helps relieve my arthritis. I like the way the water shoots when the pump is turned on. The pool is maintenance. We basically just add some bleach once a week. The side has a wide enough edge. Persons could construct a deck right against the pool if desired. The width of the pool is large enough for a number of people at the same time. My kids have their friends over. The pool has brought hours of enjoyment for family, friends and neighbors. We thank you so much for our pool. We're looking forward to this summer.

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    Verified purchase
    Staff

    Reviewed April 15, 2014

    When we made an appointment with A Blue World Pools representative we knew we wanted a pool, had a certain budget, but had no idea what choices were available. After talking at length about our options we decided on a 24ft midline pool. The representative guided us, without pressure, by answering all of our questions. He was very friendly and informative. The installation team came on the day of the appointment, went right to work after verifying the site location, and didn't stop until the work was completed. Tony explained how to use the pump and all of the accessories that came with our pool. I have the chemical balance correct after having the water tested at a pool store and we couldn't be more pleased. Now we just need mother nature to keep these warm days up and we will be swimming and enjoying our pool very soon.

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    Customer ServiceStaff

    Reviewed April 15, 2014

    My husband and I were going to do a show pool for Blue World Pools. The in home sales representative was a nice man. We started running all of the numbers and decided we could do better with our finances. When I called this morning 4/15/14 and let every person I talked to what I was wanting their attitude and demeanor completely changed. I do not recommend them. And be sure you read all of their fine print!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 15, 2014

    The saleswoman was very knowledgeable and helpful with the process of us purchasing the products. When the gentlemen came to install the pool it was done in time and in a proper manner and he was very helpful when it came time to know what is needed to be done with the pool and chemicals and the whole up keep of the pool. Customer service is very helpful as well when it came to any questions we had that needed to be answered as well as any problem we may have ran across they were able to solve. Yes, we would recommend Blue World Pools to friends and family! Thanks!

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    Blue World Pools Company Information

    Company Name:
    Blue World Pools
    Company Type:
    Private
    Year Founded:
    1982
    Address:
    9120 Double Diamond Suite 4925
    City:
    Reno
    State/Province:
    NV
    Postal Code:
    89521
    Country:
    United States
    Fax:
    (800) 533-5170
    Website:
    blueworldpools.com