Ariens Riding Mowers Reviews

Paint peeling, handle bars not straight, gas leaking bought it brand new got it delivered and it is terrible quality don’t recommend.

Bought the IKON 52 from Lowe's account. No dealers near me. For the first 22 hours was really pleased with the performance and time saving that I saw. Then when oil started flying out the back not so pleased. Called Lowe's. Had it 63 days so was not their problem (it was even mentioned I should have bought their extended warranty) but should call Ariens. Nearest repair shop was 76 miles away (round trip). They were helpful. Ariens did supply a new head and valve cover and misc parts. I had to pay for the time they had to spend with Kawasaki to get the parts, submit a warranty claim and pay for the shipping from Kawasaki to the repair shop. In the future will be more cautious thinking that to buy from a big box store that has no repair facility is a good thing---or to think a name brand Ariens/ Kawasaki would stand behind a 3 year warranty.

Fortunately, I did not buy the Ariens Edge 34. I inherited it from my father who used it part time. When I tried to order parts, I found it to be very complicated. The majority of the dealers in my area no longer sale Ariens lawn mowers so I have had to resort to to Ariens website which isn’t user friendly. Forget about calling customer service because they take calls 2x per week which leaves in the que for a long period of time. People I know say they are nice lawn mowers and I say they are BUT...

Brand new, orange peal paint, handle bars don’t align, stickers on cricked, and a fuel leak. Had it delivered, now I have to rent a trailer to take it in, was told it will take like a week, and then rent a trailer again to get it back home. Very unhappy! $4154.00 to purchase and now additional costs to make it the way it should have come! 🤦‍♂️ CEO “Dan Ariens” said “I am very confident this will cut grass very well for a long time.”

Purchased a 2026 Ariens 30 inch Deluxe SNO-THRO snow blower. Item was ordered online through Lowe's and shipped directly to my home address. Item arrived unassembled and I assembled per manufacturer's directions. After assembly item would not propel (later determined belt was missing). After contact with both Lowe's and Ariens Customer service I was advised to contact a Ariens Warranty center. After contacting warranty servicer 35 miles away I was informed I was out of their service center. Ariens refused to replace the unit and directed me back to Lowe's who directed me back to Ariens. Bottomline terrible customer service support and defective items being sold. I do not recommend this vendor.

On 12/10/24 we bought an Ariens snowblower. We used it once, went to use it again on 1/25/25 and it wouldn't drive forward or reverse. We brought it back to the dealer and they fixed it. We used it once and the next time on 2/15/25 went to use it again and the same thing happened. The dealership fixed the belt, tried it and it worked. They left it out overnight and used it again in the morning and said it worked. They stated that that we leave the snowblower outside. We store the snowblower under our carport, so it is out of the elements. After using the snowblower my husband cleans it out before putting it away. In October 2025, we had a snow storm. My husband went to use the snowblower again and it locked up. We took it to a different dealership, since the one we bought it from went out of business.

I chose the IKON XD 52" for my 2 acres simply because, growing up in the 70s, we had an Ariens riding mower and it was a Sherman Tank and never gave us trouble. I like the heavy gauge deck especially but none of that matters if I can't keep a belt on it. About every 3rd mow, I heard that dreaded thump sound and I know I'm scraping my knuckles installing another belt. Ya'll please fix that!

I purchased an Ariens Edge 42 inch zero turn from Lowe’s. Let me state that this is no reflection on Lowe’s… The mower is very small and not very long for a 6 foot person. The seat is very uncomfortable. The cut is Ok but overall I don’t like the mower. It does have a thick deck. The main issue is customer service. I ordered a hitch from Lowe’s on July 27th and the “estimated” delivery was August 4th. It had not shipped yet on the 4th so I called Lowe’s customer service to cancel the order. They had to call Ariens to ask them to do it. Ariens refused to cancel the order that was not even shipped yet. I will not buy another blade of grass from these people. In my opinion, they don’t make a product worth the money and don’t seem to care about customers.

Updated on 07/15/2025: After reviewing our Ariens Ikon XD (titled "No better than the cheapest ones out there", June 25), we were finally contacted by Ariens customer service on July 7. They posted a general response and also sent a private message requesting several pieces of information which I provided on July 8. As of today, we still have not received any return correspondence to address this issue any further. It appears that the issuance of a general response simply for the optics that they care is enough for their customer service department. The strain to my elderly father on a fixed income, of having to invest an additional 1134 dollars into a piece of equipment that he had saved for almost a year to buy, doesn't go unnoticed. I will actively advise anyone I see looking at any piece of Ariens equipment to select ANY other brand.

Buyer Beware! I purchased a Ariens Razor self-propelled push mower from a dealer that stated I should buy from them because they do warranty work. First time I tried using it oil was pouring out onto the deck of the mower. I took it back. After keeping it over a week I was informed they can't work on Briggs and Stratton engines, only the mower. They gave me several other dealers and told me to take it to one of them because they would not return it.

Junk forty seven hours and the deck falls off because the welds broke. What a piece of junk. They hook the deck on with little metal straps, with holes cut out on it makes absolutely no sense. If I would have saw this before, I bought it, I would have never bought this piece of junk nothing. But problems the steering's not right, can they do nothing

I bought this Ariens Ikon XD 52 inch a year ago. I've owned other zero turns in the past and this Ariens is by far a piece of junk compared to others! Transaxles are extremely loud with the whining and at 115 hours, the seals are leaking on the transaxles. I hate this mower!!!! Never again will I buy an Ariens product!!

This machine is a death trap. If you're on any kind of a slope or slight incline, the wheels will spin. It will not go up, it will slide sideways and the machine will flip on top of you, trapping you under the machine. It also tears up the yard around trees and does a horrible job at cutting.

We purchased the Ariens deluxe 28 snowblower at Lowe's on 12-15-24. The first time we used it, it broke. Took it back to Lowes to be told we had to get ahold of the Lowes customer service. We were told we had to take it into a repair shop. We had it fixed only to have it break again the next time we used it. We were told again to take it back to be fixed. We got it home only to have it break once again.

Recently purchased a 28” Ariens deluxe SHO. Holy cow is it awesome. Glad my new Toro broke… actually enjoying snow blowing since switching. Yes my toro was junk and didn’t make it through this season.

I have a four-year-old Ariens XL60 with about 400 hours. I had a noisy spindle that I removed to replace the bearings. On watching YouTube videos, they indicated that there is Loctite on the retaining nut and to use heat to remove it. I did this with no luck and completely stripped the threads. I discovered that instead of using Loctite that they now use a different alloy which appears to have brass in it for the retaining nut. The only reason that I see that this is done is to ensure that the spindle is not repairable with $14 in bearings but by purchasing a $300 (Canadian) spindle. This is completely unacceptable as there is absolutely no reason to even use Loctite on the retainer. All this is doing is chasing customers away from what is otherwise a decent mower.

I purchased a Ariens 60" Zero Turn Model 918006 from Lowe's on */23/24. Being disabled I was so excited to get it for my wife to help cut her cutting time. It was delivered on the 28th. My wife cut grass only once and towards to end of her cut the belt came off. We reinstalled it only for it to come off again. I also noticed the pulley on the opposite side from the discharge chute was extremely hot. I called Lowe's whom I was sold a service agreement from in which the sales person stated if any issues Lowe's would pickup, repair and return to me. This sound like a great thing being I was disabled.

Day one as I'm setting up the mower, the plastic front ride height adjuster lever cover snapped off. On the 3rd use, the actual front ride height adjuster lever snapped off. They are attached to the front axle, so to replace, you need a new front axle! On the 5th use, the drive lever assembly in the handle fell apart! It was barely held in and I had to bend it in a vise to make it fit back in properly! On the last use of the season, it turned out that the drive cable had frayed and it broke while half done with my lawn. To make things worse, to find a local repair shop was nuts! Lots of dealers, one repair shop a good ways from me. I will never buy another one of their products!

I bought a 52" IKON zero turn mower. The belt broke in the first 10 hrs. I contacted the warranty dept. They sent me a replacement belt. It was 4 inches too long. They said I was doing something wrong. I ordered the same part number belt from Gravely and it fit perfect. When I shared the info with Ariens warranty dept. They told me they don't care and didn't want my info. Rude and really poor service. I wish I didn't buy an Ariens mower.

I purchased a Ariens ikon xd52 in 2020 from Lowe's, so I was happy with it until today, when the front left side of the deck suspension welded bracket broke off and got into the deck belt, ripped it to shreds and left a weld tear hole into the deck. Upon further inspection I have discovered that the deck is not completely fabricated out of 11 awg steel like Ariens claims. The lower part of the deck is a different size than the top plate and the suspension brackets are of a my thicker Awg to make it look like it's heavy duty but it's not.

Worst purchase EVER. Spent $5000.00 on this mower. Have had it for 1 year. Has broken down today for the second time in 4 weeks. Good luck getting parts and service in Canada. Takes many weeks for parts to come in or be delivered. Have spent more time broken, waiting for parts, putting on new parts than I have used this machine. Thank goodness I kept my push lawnmower cause I've used it a lot. Broken down again today. Part is not listed in the manual. Now I have to figure out what part this is so I can order another new one. Hopefully the extended warranty I purchased will cover the issue this time. It's cost me a small fortune to fix this newly purchase mower this summer. Would NEVER recommend anyone purchase this mower. Save yourself money and headaches. Buy a better quality well known, company's zero turn mower.

I purchased my Ariens IKON XD 52 on November 14, 2020. I must say that for comfort, it is the best mower I have ever had. Also, the time it took me to mow my lawn (about 2.6 acres) has been cut by more than half. Easy to maneuver and has plenty of power. So why a two-star rating you ask? After about a year, things started to go wrong. First the solenoid went out, then the start switch had to be replaced. Now I know these are not major items and they can be easily changed out but now the Transaxle LH part #05291800 is leaking all over the place. This is not a cheap part, nor is it a 20-minute fix. Now it's off to a shop for I don't know how long plus the payment to have it transferred to and from said shop.

Mower deck vibrates excessively when blades are engaged. Even running at full throttle. Much worse than my Cub Cadet mower. Also Kohler engine is a gas guzzler. I am sorry that I bought the mower. It is not worth the money that I paid for it. Do not buy an Ariens!!!

They are Pretty much trouble-free. It Cuts even tall grass well and does not take up too much room in the garage. It's Good for all size yards. It doesn't require a lot of maintenance. It's not ugly or bulky.

I switched to Zero turn Ariens. I really do not have any issues! Only regret I should get a bigger mower than the 52” I own! The Ariens was my choice after viewing many other brands! I also wished the rear wheels were much bigger in diameter!

I bought the zero turn Ariens 34" cut and never realized what I was missing. I previously used a Sears and Honda riders and it took about twice as long to cut. Bagging and mulching is great also. Wish I would have purchased one of these a lot earlier. This mower is very easy to clean and work on. The battery is easily exposed by tilting the seat forward and the the engine cover lifts up so the mower has everything accessible. Love it.

Bought a new deluxe 30 efi snow blower fall of 2019. Used it only twice because of very mild winter. This year first snow would not run right. Took to dealer and they replaced some control board. Next snow ran good for ten minutes then began acting crazy again then died completely. Has been at dealer now over a week and still not fixed. Now they say throttle body on ordered. So 8 to twelve inches of snow forecast for tonight and here I sit after spending 1900 dollars on what was supposed to be a good machine. Very dissatisfied with this product.

The mower deck belt breaks after 2 hours of use. No one stocks the belt locally. If you buy this mower keep several spare belts as they have to be ordered online and generally take a week to get if you can find the right belt. Bought this from Lowe’s and they do not stock belts for it. It has been a bad experience from the beginning.

I bought this tractor 6 years ago and this year the reverse gear went. The rear end is a sealed unit. Called around looking for someone to repair it and was told by 3 people to junk it. A lot of money paid for this and now it's useless. Will never buy another Ariens again.

I bought this for my daughter in GA from the Home Depot. She mows 3 acres of flat grass. From the beginning the mower belt kept falling off but she is handy and got the hang of putting it back on. Now it’s 3 yrs old and falling apart, she just had the mower deck attachment welded back on and now the entire right side mower deck has fallen apart and is unsafe to use as the blades are no longer covered and the frame has broken and hits the blades. This mower is a piece of junk. I gave it as a gift but have given her a huge headache and subpar piece of equipment that isn’t safe to use. I would not recommend this mower to anyone...Home Depot won’t touch it, Ariens says to take it back to place of purchase....no one wants to own this piece of crap and I spent $2k!!! Plus an $85 mower belt and $100 repair bill for welding the mower bracket back on. It’s a nightmare.

Cut at 7mph on 2in setting it cut grass like golf ⛳ course - a very excellent zero turn machine with heavy duty rear end welded deck and 25 hp Kohler engine. 20 in tires does not tear up grass when turn around quick plenty power??? Would buy again - rated 10 out of 10.

Purchased Ikon 42 zero two weeks ago. Mowed a yard with sweet gum balls threw a belt not once but 3 times the last time it threw tension spring, has 2 hours on it. We took back to the dealer they said they didn’t know why it was doing it. The dealer told me to get in touch with the sales rep. I did. He asked how I paid for. Unfortunately I paid cash. I reached out to Ariens Corp. They really don’t want to hear your problems, matter fact they sounds like they are into sales not service or good customer service. They told me to refer to the warranty and the dealer. We have a friend who also purchased one and is in the shop with the same issue. I definitely wouldn’t recommend Ariens Mowers.

I have a Zero Turn Ariens 42". USA made. At the time, it was a good price. Only had one repair, head gasket leak. It is fast, top speed of 9 mph. I see now, Cub Cadet and John Deere price is not that far off today. I do miss having a regular ride on. Zero Turn can will tear up a lawn on turns no matter how well you steer it.

We bought our unit from Home Depot in August 2014, and have only had one major issue with it not long after we purchased it, and the process of that being covered fully under warranty went 100% smoothly, up to and including transportation of our mower to and from our front door. We've had our unit for 4 years, and the first year it was used on a heavily wooded quarter acre lot that did not mow easily. It's been used in its intended application the last few years on a nice and smooth quarter acre lot that can be mowed well in half an hour, and still works very well for us, even though it will be going on its fifth year soon.

I received a Ariens 17.5hp lawn tractor from my children for Christmas 2 years ago and within the first 2 months of using it to mow, one of the drive pulleys for the tractor, (which were plastic) broke so I went to the nearest authorized dealership which was 30 miles away to get another one and I was informed that they had to order it which then took about 6 weeks to get in. Then about 3 weeks later the engine developed a knock in it that gets louder when it gets warmer. I took it to the so called dealership after having it for about 3-4 weeks. They tried to tell me that it was the points.

Two things. First, it (Ariens 19.5hp 42") was not the best product for my purposes in the first place. My property has many trees and obstacles and the clutch drive was ridiculously inefficient and frustrating. So, no fault of the manufacturers, I include it only to help others make an informed decision. Secondly, there is no simple way to realign the wheels when they inevitably toe out. Realignment means purchasing new draglinks at $50 each. After the second time having to replace these parts we chose to replace the mower completely for one with a hydrostatic drive. This product may be great for those who have wide open clear spaces with long runs, but if you frequently have to navigate around anything in the yard, then I suggest looking elsewhere.

Best bang for the dollar. Has Kawasaki engine and easy to operate. This is half the price of others with same engine. I would highly recommend this machine.

I own a 42 in tractor for 2 years now and I have never had any issues with its performance. I put it to a rough test and it passed. I am very pleased with this tractor and I would recommend the brand.

When you take into consideration the price for what you get this mower is great. It has a good turn radius, decent speed, and plenty of height adjustments. Use as a residential ride on lawn mower and you can't go wrong.

Great mower. Only trouble was an electrical charging issue. After that was repaired I have not had anything other than standard maintenance. It has many good features, the way the mowing deck follows the ground the drive system hydrostatic makes mowing easy.