Ariens Riding Mowers Reviews

Brand new, orange peal paint, handle bars don’t align, stickers on cricked, and a fuel leak. Had it delivered, now I have to rent a trailer to take it in, was told it will take like a week, and then rent a trailer again to get it back home. Very unhappy! $4154.00 to purchase and now additional costs to make it the way it should have come! 🤦‍♂️ CEO “Dan Ariens” said “I am very confident this will cut grass very well for a long time.”

Purchased a 2026 Ariens 30 inch Deluxe SNO-THRO snow blower. Item was ordered online through Lowe's and shipped directly to my home address. Item arrived unassembled and I assembled per manufacturer's directions. After assembly item would not propel (later determined belt was missing). After contact with both Lowe's and Ariens Customer service I was advised to contact a Ariens Warranty center. After contacting warranty servicer 35 miles away I was informed I was out of their service center. Ariens refused to replace the unit and directed me back to Lowe's who directed me back to Ariens. Bottomline terrible customer service support and defective items being sold. I do not recommend this vendor.

On 12/10/24 we bought an Ariens snowblower. We used it once, went to use it again on 1/25/25 and it wouldn't drive forward or reverse. We brought it back to the dealer and they fixed it. We used it once and the next time on 2/15/25 went to use it again and the same thing happened. The dealership fixed the belt, tried it and it worked. They left it out overnight and used it again in the morning and said it worked. They stated that that we leave the snowblower outside. We store the snowblower under our carport, so it is out of the elements. After using the snowblower my husband cleans it out before putting it away. In October 2025, we had a snow storm. My husband went to use the snowblower again and it locked up. We took it to a different dealership, since the one we bought it from went out of business.

I chose the IKON XD 52" for my 2 acres simply because, growing up in the 70s, we had an Ariens riding mower and it was a Sherman Tank and never gave us trouble. I like the heavy gauge deck especially but none of that matters if I can't keep a belt on it. About every 3rd mow, I heard that dreaded thump sound and I know I'm scraping my knuckles installing another belt. Ya'll please fix that!

I purchased an Ariens Edge 42 inch zero turn from Lowe’s. Let me state that this is no reflection on Lowe’s… The mower is very small and not very long for a 6 foot person. The seat is very uncomfortable. The cut is Ok but overall I don’t like the mower. It does have a thick deck. The main issue is customer service. I ordered a hitch from Lowe’s on July 27th and the “estimated” delivery was August 4th. It had not shipped yet on the 4th so I called Lowe’s customer service to cancel the order. They had to call Ariens to ask them to do it. Ariens refused to cancel the order that was not even shipped yet. I will not buy another blade of grass from these people. In my opinion, they don’t make a product worth the money and don’t seem to care about customers.

Updated on 07/15/2025: After reviewing our Ariens Ikon XD (titled "No better than the cheapest ones out there", June 25), we were finally contacted by Ariens customer service on July 7. They posted a general response and also sent a private message requesting several pieces of information which I provided on July 8. As of today, we still have not received any return correspondence to address this issue any further. It appears that the issuance of a general response simply for the optics that they care is enough for their customer service department. The strain to my elderly father on a fixed income, of having to invest an additional 1134 dollars into a piece of equipment that he had saved for almost a year to buy, doesn't go unnoticed. I will actively advise anyone I see looking at any piece of Ariens equipment to select ANY other brand.

Buyer Beware! I purchased a Ariens Razor self-propelled push mower from a dealer that stated I should buy from them because they do warranty work. First time I tried using it oil was pouring out onto the deck of the mower. I took it back. After keeping it over a week I was informed they can't work on Briggs and Stratton engines, only the mower. They gave me several other dealers and told me to take it to one of them because they would not return it.

Junk forty seven hours and the deck falls off because the welds broke. What a piece of junk. They hook the deck on with little metal straps, with holes cut out on it makes absolutely no sense. If I would have saw this before, I bought it, I would have never bought this piece of junk nothing. But problems the steering's not right, can they do nothing

I bought this Ariens Ikon XD 52 inch a year ago. I've owned other zero turns in the past and this Ariens is by far a piece of junk compared to others! Transaxles are extremely loud with the whining and at 115 hours, the seals are leaking on the transaxles. I hate this mower!!!! Never again will I buy an Ariens product!!

This machine is a death trap. If you're on any kind of a slope or slight incline, the wheels will spin. It will not go up, it will slide sideways and the machine will flip on top of you, trapping you under the machine. It also tears up the yard around trees and does a horrible job at cutting.