Ariens Riding Mowers Reviews

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Pros
  • Good value for the price
  • Durable construction
  • User-friendly design
Cons
  • Frequent mechanical failures
  • Poor customer service experience

Ariens Riding Mowers Reviews

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    Page 2 Reviews 20 - 50
    Contract & TermsCoveragePricePunctuality & SpeedMaintenance

    Reviewed Sept. 2, 2023

    Worst purchase EVER. Spent $5000.00 on this mower. Have had it for 1 year. Has broken down today for the second time in 4 weeks. Good luck getting parts and service in Canada. Takes many weeks for parts to come in or be delivered. Have spent more time broken, waiting for parts, putting on new parts than I have used this machine. Thank goodness I kept my push lawnmower cause I've used it a lot. Broken down again today. Part is not listed in the manual. Now I have to figure out what part this is so I can order another new one. Hopefully the extended warranty I purchased will cover the issue this time. It's cost me a small fortune to fix this newly purchase mower this summer. Would NEVER recommend anyone purchase this mower. Save yourself money and headaches. Buy a better quality well known, company's zero turn mower.

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    Contract & TermsPricePunctuality & SpeedBillingRates

    Reviewed June 13, 2022

    I purchased my Ariens IKON XD 52 on November 14, 2020. I must say that for comfort, it is the best mower I have ever had. Also, the time it took me to mow my lawn (about 2.6 acres) has been cut by more than half. Easy to maneuver and has plenty of power. So why a two-star rating you ask? After about a year, things started to go wrong. First the solenoid went out, then the start switch had to be replaced. Now I know these are not major items and they can be easily changed out but now the Transaxle LH part #05291800 is leaking all over the place. This is not a cheap part, nor is it a 20-minute fix. Now it's off to a shop for I don't know how long plus the payment to have it transferred to and from said shop.

    I have also heard (I have no proof of this. I have just heard) that the transaxles were only designed to last 2 years. I really hope that is a mistake. So, here I sit waiting to hear how much it is going to cost me to ship it to and from a shop and thinking what is going to go wrong next? The right transaxle or something else. I just don't know anymore. To me it is just not worth the headache. Thus, the two-star rating.

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    PriceRefunds & PayoutsValue

    Reviewed Sept. 14, 2021

    Mower deck vibrates excessively when blades are engaged. Even running at full throttle. Much worse than my Cub Cadet mower. Also Kohler engine is a gas guzzler. I am sorry that I bought the mower. It is not worth the money that I paid for it. Do not buy an Ariens!!!

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    Maintenance

    Reviewed Aug. 13, 2021

    They are Pretty much trouble-free. It Cuts even tall grass well and does not take up too much room in the garage. It's Good for all size yards. It doesn't require a lot of maintenance. It's not ugly or bulky.

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    Reviewed July 30, 2021

    I switched to Zero turn Ariens. I really do not have any issues! Only regret I should get a bigger mower than the 52” I own! The Ariens was my choice after viewing many other brands! I also wished the rear wheels were much bigger in diameter!

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    Coverage

    Reviewed July 29, 2021

    I bought the zero turn Ariens 34" cut and never realized what I was missing. I previously used a Sears and Honda riders and it took about twice as long to cut. Bagging and mulching is great also. Wish I would have purchased one of these a lot earlier. This mower is very easy to clean and work on. The battery is easily exposed by tilting the seat forward and the the engine cover lifts up so the mower has everything accessible. Love it.

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    Tech

    Reviewed Jan. 25, 2021

    Bought a new deluxe 30 efi snow blower fall of 2019. Used it only twice because of very mild winter. This year first snow would not run right. Took to dealer and they replaced some control board. Next snow ran good for ten minutes then began acting crazy again then died completely. Has been at dealer now over a week and still not fixed. Now they say throttle body on ordered. So 8 to twelve inches of snow forecast for tonight and here I sit after spending 1900 dollars on what was supposed to be a good machine. Very dissatisfied with this product.

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    Maintenance

    Reviewed Aug. 31, 2020

    The mower deck belt breaks after 2 hours of use. No one stocks the belt locally. If you buy this mower keep several spare belts as they have to be ordered online and generally take a week to get if you can find the right belt. Bought this from Lowe’s and they do not stock belts for it. It has been a bad experience from the beginning.

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    Customer Service

    Reviewed July 21, 2019

    I bought this tractor 6 years ago and this year the reverse gear went. The rear end is a sealed unit. Called around looking for someone to repair it and was told by 3 people to junk it. A lot of money paid for this and now it's useless. Will never buy another Ariens again.

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    Coverage

    Reviewed July 11, 2019

    I bought this for my daughter in GA from the Home Depot. She mows 3 acres of flat grass. From the beginning the mower belt kept falling off but she is handy and got the hang of putting it back on. Now it’s 3 yrs old and falling apart, she just had the mower deck attachment welded back on and now the entire right side mower deck has fallen apart and is unsafe to use as the blades are no longer covered and the frame has broken and hits the blades. This mower is a piece of junk. I gave it as a gift but have given her a huge headache and subpar piece of equipment that isn’t safe to use. I would not recommend this mower to anyone...Home Depot won’t touch it, Ariens says to take it back to place of purchase....no one wants to own this piece of crap and I spent $2k!!! Plus an $85 mower belt and $100 repair bill for welding the mower bracket back on. It’s a nightmare.

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    Reviewed July 4, 2019

    Cut at 7mph on 2in setting it cut grass like golf ⛳ course - a very excellent zero turn machine with heavy duty rear end welded deck and 25 hp Kohler engine. 20 in tires does not tear up grass when turn around quick plenty power??? Would buy again - rated 10 out of 10.

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    Customer ServiceSales & Marketing

    Reviewed May 10, 2019

    Purchased Ikon 42 zero two weeks ago. Mowed a yard with sweet gum balls threw a belt not once but 3 times the last time it threw tension spring, has 2 hours on it. We took back to the dealer they said they didn’t know why it was doing it. The dealer told me to get in touch with the sales rep. I did. He asked how I paid for. Unfortunately I paid cash. I reached out to Ariens Corp. They really don’t want to hear your problems, matter fact they sounds like they are into sales not service or good customer service. They told me to refer to the warranty and the dealer. We have a friend who also purchased one and is in the shop with the same issue. I definitely wouldn’t recommend Ariens Mowers.

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    PricePunctuality & Speed

    Reviewed March 26, 2019

    I have a Zero Turn Ariens 42". USA made. At the time, it was a good price. Only had one repair, head gasket leak. It is fast, top speed of 9 mph. I see now, Cub Cadet and John Deere price is not that far off today. I do miss having a regular ride on. Zero Turn can will tear up a lawn on turns no matter how well you steer it.

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    Coverage

    Reviewed March 23, 2019

    We bought our unit from Home Depot in August 2014, and have only had one major issue with it not long after we purchased it, and the process of that being covered fully under warranty went 100% smoothly, up to and including transportation of our mower to and from our front door. We've had our unit for 4 years, and the first year it was used on a heavily wooded quarter acre lot that did not mow easily. It's been used in its intended application the last few years on a nice and smooth quarter acre lot that can be mowed well in half an hour, and still works very well for us, even though it will be going on its fifth year soon.

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    Reviewed Nov. 19, 2018

    I received a Ariens 17.5hp lawn tractor from my children for Christmas 2 years ago and within the first 2 months of using it to mow, one of the drive pulleys for the tractor, (which were plastic) broke so I went to the nearest authorized dealership which was 30 miles away to get another one and I was informed that they had to order it which then took about 6 weeks to get in. Then about 3 weeks later the engine developed a knock in it that gets louder when it gets warmer. I took it to the so called dealership after having it for about 3-4 weeks. They tried to tell me that it was the points.

    They must have thought that I just fell off the manure wagon. This dealership in Michigan seem to be morons. I found out later that this authorized dealership does not like to do warranty work because the factory does not pay very fast and they don't like to wait for months on end for their money, so they do everything they can to discourage Ariens owners. After numerous attempts at no avail I am now stuck with a Ariens riding mower that I cannot use. So, in my final comments I would very strongly encourage future potential Ariens customers to look at other name brand products and that in further research I also found that this company is not an ACCREDITED company. Meaning that it does not meet a certain standard of quality and service. I don't like giving reviews like this but I feel that future customers need to have a idea of what kind of product they might be buying.

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    Reviewed July 28, 2018

    Two things. First, it (Ariens 19.5hp 42") was not the best product for my purposes in the first place. My property has many trees and obstacles and the clutch drive was ridiculously inefficient and frustrating. So, no fault of the manufacturers, I include it only to help others make an informed decision. Secondly, there is no simple way to realign the wheels when they inevitably toe out. Realignment means purchasing new draglinks at $50 each. After the second time having to replace these parts we chose to replace the mower completely for one with a hydrostatic drive. This product may be great for those who have wide open clear spaces with long runs, but if you frequently have to navigate around anything in the yard, then I suggest looking elsewhere.

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    Reviewed July 27, 2018

    Best bang for the dollar. Has Kawasaki engine and easy to operate. This is half the price of others with same engine. I would highly recommend this machine.

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    Reviewed July 24, 2018

    I own a 42 in tractor for 2 years now and I have never had any issues with its performance. I put it to a rough test and it passed. I am very pleased with this tractor and I would recommend the brand.

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    Price

    Reviewed July 23, 2018

    When you take into consideration the price for what you get this mower is great. It has a good turn radius, decent speed, and plenty of height adjustments. Use as a residential ride on lawn mower and you can't go wrong.

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    Reviewed July 13, 2018

    Great mower. Only trouble was an electrical charging issue. After that was repaired I have not had anything other than standard maintenance. It has many good features, the way the mowing deck follows the ground the drive system hydrostatic makes mowing easy.

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    Punctuality & Speed

    Reviewed April 30, 2018

    Ariens 42" riding lawnmower, Briggs Stratton 20 HP V2 engine - I have just started my 8th year with this mower and it is still running great!!! At the end of each season I change the oil and filter and all other filters and use a gas additive in the full gas tank. I also change the 2 blades that I get through the blades for life program I got when I bought the mower through Home Depot. After 5 years I did replace the battery, but as yet I have not replace either the drive belt or the deck belt, but I do keep a spare of each. The engine always starts quickly with full choke. Many have said engine is hard to start... Choke it... I did put inner tubes in all 4 wheels but that is a tire issue not a mower. The only thing I have had to replace is the mower deck spindles as they do not handle hitting rocks well and our area is rocky.

    I mow about 1 acre of grass once a week for about 6 months a year. The engine has plenty of power on the 42" deck which I specifically wanted for ease of getting around landscaping. I usually run the engine about half throttle and a fair speed and it does an excellent job of mowing. The mower was the base mower with the V2 2 cylinder engine, bought on sale and I could not be happier with it and I would buy the same mower again if given the need! Great mower!!!

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    Installation & Setup

    Reviewed April 6, 2018

    Myself and my son both have a Ariens mowers. They are 17.5 horsepower 42 inch cut. We have tried to level the decks and followed the instructions from their books, but nothing works. I have even taken my to lawn mower repair shop and they could not get it leveled. I have replaced the blades and has no effect.

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    Verified purchase

    Reviewed March 27, 2018

    I am on my third year with this mower. From the first year it was in the shop under warranty twice for a fuel problem because the engine would not run without the choke pulled out and after a while it would not run at all. They claimed it was dirty fuel and replaced the carburetor and fuel pump. This happened two more times in the second mowing season. Same claim. I made sure all of my containers were clean after the first time. I run the same fuel from the same containers in all of my push mower, weed eater, edger, blower, chain saw, hedge clipper and tractor.

    I started it today and I’m right back with a mower which will not stay running unless you pressurize the fuel tank and then only for a short period of time. Home Depot said I should run it dry after each use which does not make any sense at all. I bought this because of the heavy construction of the deck. I would not recommend this mower to anyone!

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    Customer Service

    Reviewed March 24, 2018

    This Ariens 1440 RER mower is only a few years old. Went to get ready for spring and Deck Height Adjustment Lever broke in half. No part available on Ariens site. No way to contact customer service. Local dealer not interested in helping to honor warranty. Part is available on aftermarket parts site for over $100 -- I don't think a solid steel bar should break like this, certainly not in such a short period of time, much less that I should have to go to an aftermarket parts site and pay over a hundred dollars just to be able to use my mower. Very poor workmanship, very poor customer service/accessibility. I WILL NOT be recommending Ariens' products to my friends, coworkers and family.

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    Reviewed Sept. 4, 2017

    Thank goodness this was purchased at a steep discount from an individual. I am absolutely stunned by how hard it has been to get this piece of junk rolling. It throws both the drive and the mowing deck belt about 15 minutes into mowing. The belts get torn up in the process and it is hard to find them. The repair places won't touch them because they say the company purposely makes it hard to discern parts by not publishing parts lists. Not sure if that's true but I am passing on what I am told. I do find that belts at Home Depot in Texas often list the name Ariens but no model numbers. I am at my wit's end and considering draining oil and gas and pushing it into a swollen Brazos river to be washed out to sea so nobody else has to endure this nonsense. I have owned many brands and models and this is the worst. Might keep the Briggs motor and scrap the rest. Total Junk!

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    Reviewed Aug. 30, 2017

    My husband likes this mower. We bought it from a friend and he was rough on those and broke them, and we've only replaced the grass collecting bins. My husband cuts the grass once or twice a week but it doesn't have wheel to steer with so I can't use it.

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    Sales & MarketingStaff

    Reviewed July 20, 2017

    As I read all these positive reviews for the Ariens riding lawn mower and I've come to the conclusion that I must have purchased that one piece of junk lawn mower that Ariens made. I've had this lawn mower for two years and it still does not start properly. I've drained the gas, switched the spark plugs and had a professional mechanic look this lawn mower and it still does not work properly. I can barely go up slight incline without the wheels slipping. On two occasions, I had to get my son to help me push it back up the hill, honestly. The turn ration is horrible. I have to cross my fingers because I don't know if it's going to start or not and eventually I wound up using my push mower. I was gullible and let the sales rep a Home Depot convince to purchase the Ariens. I would not recommend this lawn mower to my worst enemy.

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    PriceOnline & App

    Reviewed June 10, 2017

    Zero turn should be different because they know their riding mower is junk. Because all they make is zero turn riding mowers now. Anyway My rider is like everyone else it is junk. The kill switch is so my 100 pound boy can't mow because he doesn't weigh above for the switch to know he is on the mower. The drive pulleys last about 25 hours and then they break. Because the kill switch is not designed right and my mower dies if I barely move it kills the mower with a load on it. My mower has 215 hours on it now and it smokes because of the kill switch is not right. This mower cost more than craftsman and craftsman are much better. I don't have a zero turn so you guys don't know what we have junk.

    I could have bought a John Deere for what I paid for the Ariens mower. Ariens used to have good mowers and they know this. Go to their website, the only riders they sell now are the zero turn ones so that proves they know the regular rider mowers are junk or they would still make them. My rider was a 25 hp Kohler with a 54-inch deck so one like that should last a lot longer than 200 hours. It a shame they only care about money. Now they used to have a good name, now it is mud. And all you guys how buy the zero turn and break don't know what we have gone though. Because if you did you wouldn't buy a Ariens mower from **!!! Anyone who sells junk and doesn't stand by their name!!! Just ask anyone who bought a regular mower in 2016 they are junk.

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    Customer Service

    Reviewed March 14, 2017

    My wife bought me a brand new Ariens riding mower from Home Depot for Christmas. The mower was shipped in a crate and I live in a 4 season state. Once I opened the crate come spring it would not go forward or backward. I went to the Home Depot it was purchased at. They stated the 90 day warranty was up so they couldn't replace the brand new "broken" mower but they could pay for a local company to fix it. I then proceeded to call Ariens in an attempt to get a replacement mower and was told that I had to take it up with wherever I bought it even though I already explained my situation. Once the mower was fixed (several weeks later) the same plastic transmission piece broke again just before the end of the mowing season. Once again we called Ariens and they referred us back to Home Depot.

    After Home Depot paid for this to be fixed then another factory part broke and the repair company said "They are just cheap plastic parts". Once fixed the transmission went out again. Home Depot stated they would contact us for a repair. After more than a month and two calls to them we still didn't hear back so I called Ariens again and they basically told me tough cookies. Home Depot is who I need to talk to. I do not recommend Ariens mowers. They are poorly made and they do not back their products. I just started a new Lawn Care business and most certainly will not be using anything from Ariens or Home Depot ever again.

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    PricePunctuality & SpeedReliability

    Reviewed Sept. 21, 2016

    Pricey but you get what you pay for in quality and this is a high quality mower. Again, you get what you pay for cuts. Amazing and reliability is second to none. Very safe mower, I've had no issues whatsoever, always felt safe when operating this mower. Does it all with ease and no complications. It's actually fun to mow your lawn. Fast and razor sharp, close cut, makes it do any job of any length with ease. I love this mower, I just can't say it enough. I'll never go back to John Deere. I've cut fields with this mower and had no issues or repairs to speak of. It's invincible, just change the oil, sharpen the blades when you're supposed to. Routine maintenance is all that's required.

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    Ariens Riding Mowers Company Information

    Company Name:
    Ariens Riding Mowers
    Website:
    www.ariens.com