Dixie Chopper Reviews

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About Dixie Chopper

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Dixie Chopper manufactures zero-turn lawn mowers designed for commercial and residential use. Since 1980, Dixie Chopper has aimed to create mowers that deliver efficient and reliable performance for various landscaping needs.

Pros
  • Good value for the price
  • Strong engine performance
  • User-friendly and easy to operate
Cons
  • Frequent mechanical failures
  • Poor customer service experience
  • Issues with warranty support

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Dixie Chopper Reviews

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    Page 1 Reviews 0 - 10
    Maintenance

    Reviewed May 19, 2025

    Dixie Chopper has to be the worst mower I have ever purchased! Stay far away! Broken spindle on front tires, rear tire falling off. The craftsmanship on this mower is the worst I have ever seen! They say you can put lipstick on a pig and that is just what they have done here! Machine looks great until you start using it for what it was designed to do and then all the flaws show up within first 4 months of owning it!

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    CoveragePriceMaintenance

    Reviewed March 28, 2025

    The key pad on my BlackHawk HP should be a recall. The scheme for getting it replaced amounts to armed robbery without the ski mask & gun, the warranty that never was. If you had to create a kit to convert to key operation; you must likely know there's a problem. The key conversion should be offered as a recall remedy instead of a pricey afterthought!!! This is why Blackhawk junk sits in my garage. The dealer charges as much as the part cost to diagnose & install. But that's the only way to get the part replaced. You're better off just buying the kit which converts to key start & install yourself. Why would you pay a dealer handsomely to replace a defective part with another defective part.

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      Refunds & PayoutsStaff

      Reviewed March 2, 2025

      BEWARE. Dixie Chopper no longer takes pride in making their equipment nor will they guarantee a brand new mower will run correctly and forget about the bumper to bumper warranty. Dixie chopper will advise you to take it to a dealer (Scotty DC employee). Then the dealer does not want to work on the mower because they say chopper will not pay them to work on the mower. Therefore you will need to pay for parts and labor out of pocket which the 2 dealers they advised me to take the mower to kept my mower for months saying they could not get parts. Then didn’t even put Dixie chopper parts back on it which they could not even get the mower to crank when I showed up. If that’s not a sign of poor service Dixie Chopper would turn around and give out awards to their employees (Chip DC Rep) for screwing over their customers and they are proud of themselves for this type of Service.

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      Billing

      Reviewed Nov. 2, 2024

      I purchased a 74" 40 hp 15k dollar unit. And at about 25 hours the motor locked up. It's been about two months and I still don't have my mower back from the dealership I bought it from. Paid 2 payments and I don't have a mower. 600 dollars for 2 months and I can't use it. I will never buy a DC mower again. The Google review for the dealer I bought it from is coming.

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      CoverageTechPricePunctuality & SpeedMaintenanceEase of UseRates

      Reviewed Oct. 17, 2024

      Don't buy. Move along to greener pastures. Bought this unit brand new from a local dealer. This one is a 2021 Dixie Chopper Blackhawk HP with 60" cut. Not a cheap product. They rate it for commercial use although I only use it for my home. $9300 out the door. The first week the rear wheel literally fell off. I took it back, and they had apparently not put a cotter pin in during assembly. Dealer fixed it and on I went. The following year many items rattled off. Just random bolts on the discharge and the deck had nuts that spun off. I had to fix their "innovative" operator charged discharge chute because it was stuck closed when I got on it one day.

      Also, the guards they use on top of the deck are cheap plastic. They are gone now. Didn't last a year. So, you have to wait until the deck completely stops when you get on and off the mower unless you want your feet wound up in the deck. 2 greasing zerts on the frame have came out completely so I can't grease it without retapping and replacing them. However, most recently, with 134 hrs and a little over 3 years on the unit (which is right out of warranty remarkably) the entire soft start panel is giving errors on the PTO. Error 44.

      The mower is running but the blades WILL NOT engage. I've narrowed it down to the panel itself being bad. Cost for part is over $300. Just an FYI I had a Hustler I used to cut commercial years ago. It was a champ. Absolutely no problems except replacing batteries. The mower I had before this one was a bobcat. Same reliability. Had it for 10 years and decided to upgrade for a more comfortable seat. PROS: seat is in fact comfortable. You can sit on it and watch your grass grow. Junk product that has fallen dramatically in quality. These used to be great years ago. I regret the purchase

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      Maintenance

      Reviewed Sept. 10, 2024

      Seven years ago, I bought a Black Hawk 60'. The only issue I have had was a plastic drive wheel broke. Surprised me a little since this is commercial-grade lawnmower. Maintenance is easy. Filters, battery, spark plugs and blades are easy to swap out. Since I have an obstacle course to mow, I do like the pedals for the flap on the chute and lifting the deck when needed. Looking to buy another one.

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      PricePunctuality & SpeedStaff

      Reviewed June 6, 2023

      I live in West Virginia and there are several commercial mower dealers within a 30-minute drive so Dixie wasn’t my only option, it was just my favorite. My Dixie is a 2760 Classic that I purchased in 2018. I have yet to have a single problem and I mow 4-5 acres a week. The classic series was what I wanted because I’m a fan of the pumps and wheel motors being separate...that design is tried and true over the years. I don’t feel that the 27hp Kawasaki is weak by any means.

      Top speed is 13 mph and I don’t mow that fast. Any mower that fast is going to jar you when you hit a bump or pothole in the yard so I probably mow 8mph and still get the job done quick. I like that the classic sets up kinda high because of yard visibility... very tough, very durable product. The only con is the rear tires. They slide and burn up the grass on hills. If it’s the least bit damp you might as well prepare yourself to slide down a hill and these hills aren’t that steep. Also, grass gets clogged in the tread or mud if it’s the least bit damp. I like the older aggressive tires Dixie used in the day. I understand why they chose the smoother tires because it’s easy to tear your yard up with aggressive tires however if you take your time doing turns it should be no real problem. I had to buy my aggressive tires separately and they aren’t terribly cheap... that’s my only negative.

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      Reviewed May 30, 2023

      I own a 2006 Dixie Chopper Silver Eagle 25 hp Generac engine and a 50 inch deck. That thang is built like a tank. That mower can cut 6 foot high grass with no problems, the Generac motor doesn't even choke down in tall grass. Best mower I ever own. I still use it today. I'm not sure about the newer Dixie Chopper models if they are as good as the older ones but without the Generac motor. I'm not sure if I will buy another Dixie Chopper. I'm not sure why Generac stop making motors for lawnmowers, maybe because they were too good of a motor. I also have a 2019 Kubota Z726 mower with a 25 hp Kawasaki engine and it doesn't have the power like that older Generac motor does.

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      Customer ServiceSales & MarketingPriceStaff

      Reviewed Aug. 28, 2021

      Lady has a blown 33hp Generac engine. Found out it's normal. Junk engine design. So Dixie Chopper has a replacement engine, 35hp Kawasaki. Sales person said everything needed to change engines. $3500, pigtail, instructions and shipping, all. Only received engine, muffler and pulley. Customer service said that's what the lady ordered, the kit. She could of gotten everything cheaper by buying everything separate. I know a new company bought out original DC company. New company cares more about money than their customers satisfaction. I won't ever buy or recommended DC Mowers.

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      Punctuality & SpeedEase of Use

      Reviewed Aug. 13, 2021

      Fast, Quick, Easy to use and efficient. Really comfy to sit on and I can complete everything I need quickly. I feel that the blades are sharp and it's easy to empty out the container when it's full, while you can really keep going for long periods of time.

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      Dixie Chopper author review by ConsumerAffairs Research Team

      Dixie Chopper got its start in 1980 in Greencastle, Indiana, by creating the first commercial zero-turn mower.

      • Made in the USA: These riding mowers are manufactured entirely in the United States.

      • Financing: Individuals and businesses use financing plans to spread the cost of the riding mower into monthly payments.

      • Multiple mower models: Dixie Chopper services have all three primary riding mower applications including residential, commercial and industrial models.

      • 5-year warranty: The riding mower owner has protection against problems for five years.

      • Up to 36 HP: Powerful engines provide extremely fast mower speeds.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Dixie Chopper Company Information

      Company Name:
      Dixie Chopper
      Website:
      www.dixiechopper.com