American Standard Walk-in Baths Reviews

American Standard's walk-in tub seemed like a good tub to have. I have a scolio and I couldn’t get in the tub. But on TV, it seemed like it was a thing for me. The sales representatives explained everything real well and told us what’s this and what’s that. They were real nice, they told us about the warranty and helped us a lot with the paperwork to get it. Then they brought the tub in and put everything up nicely like it should be and didn’t have any problem. Then they cleaned up by themselves before they left. They did a wonderful job. The tub does everything that was said on tv. It soothed my problems and it does wondrous. If you can afford it, go ahead and get one because it really helped me out a lot. If you're sick or something like that and you get in your tub, it really is a good thing.

The American Standard walk-in tub came with a toilet for handicapped people. It's taller and built in such a way that it helps some handicapped people like myself. But I purchased a handicapped toilet earlier and rather than throw that away, I asked the installers to put that old handicapped toilet over my other bathroom and they agreed, The installation was subcontracted to some Hispanic people out of Georgia and the three guys who came out were very friendly, helpful, and professional. They laid down a piece of plastic through the door all the way to the bathroom because they had to demolish a wall, and they had to take out a lot of stuff to put it in the walk-in tub. They worked like beavers, got the job done, and didn't make any mess.

I liked that American Standard Walk-In Tubs has a lifetime warranty. I told their rep what I had to have and I negotiated a better price than what he was offering, and I got additional commodes and things. The installation team was great however, they made a mistake. I bought a tub that opens out and they installed one that opened in, but the next day they came back and installed the right one. They were good and they completed the job in three days. I do like getting in the tub with all the jets hitting me and I just soap and stay there forever. The whole family enjoys it. Furthermore, they have a code that we have to call in to get a work order. The workman that does the work and the installation is 18 miles from me. I used to wait a week to get the work order through and I got upset. The workman said to just call him direct. So I call him direct now and I got a better service. Overall, I'm having a great time with my American Standard Walk-In Tub.

The sales rep from American Standard gave more details about the tub than I needed but it was a good interaction. The people who installed it were very courteous and they did a good job. But I had to get the commode when I bought the tub and after they installed it, I had to get a plumber to come and help me unstop it. That didn’t thrill me and it made a little expense. I didn't want the commode and they should not make us take it. But as far as the tub goes, I love it and I’m satisfied with it. I'm 83 and I need a tub.

The fact that American Standard offered a free extra toilet that’s a high standard toilet. I needed one of them anyway and they offered to install that for free. So, I decided to buy a walk-in bathtub from them. The installation went as expected and they completed it on the same day. So far, I don’t get a lot of use out of the tub and there were a few little things that I didn’t give a lot of thought at the time I bought it. Also, the rubber seat back keeps falling off of the thing and I have to keep putting that on. Then, I had a little problem with the drain. But other than that, I like the tub a lot and the whole experience has been positive.

The sales rep did her job very well and she was very nice and informative. Also, the installers cleaned up and it was all good. I chose American Standard for their warranty. At the time I got it, I was in bad shape, but I’m a lot better now. The tub has been good, and I still enjoy it. It might seem a little expensive, but overall it’s worth every penny. I don’t regret getting it.

An agent of American Standard Walk-In Tubs came out and talked with us, and he sounded good so we purchased a tub from them. But our experience with American Standard wasn't good and I’m very dissatisfied with them. When I called them about the installation of our tub, they said they would make certain that it would be done in two or three weeks.

I love American Standard Walk-in Tubs. My husband checked several walk-in tubs and he knew I was gonna need it, so American Standard was the one he liked the best. We live in a two-storey home and all of our bedrooms and bathrooms are upstairs. I have a half bath down here and I have a big closet behind it. So, when I got sick and could not go up the steps, my husband had them install a walk-in tub for me down here. Wayne, the sales representative who came out here, was very informative and he showed us the pictures and everything he had, and we liked what he said. So, we bought it. The installers were also wonderful. They had figured that the tub would fit. They had to cut the wall in the hallway in order to get the tub in the room, and they did that, and put the wall back. They did a really good job. Their customer service was great. I would recommend American Standard Walk-in Tubs.

My doctor recommended an American Standard Walk-In Tub and it's the best thing that ever happened to me in my life. I liked the sales rep because she really explained everything to us in detail. She went beyond her call of duty. Also, they got the tub in pretty quickly. Then the installation team was also great. We had to change the door and everything and it came out just perfectly.

The sales representative lied to me about all the good things that the tub was gonna be. When he showed me the tub, we talked about the wider opening, the heated seat, the coating on the tub and that all we had to do was rinse it out. But, none of that came through and I realized that immediately after the installation. When I called them to talk about it, they said that someone would call me back but no one ever did. And so I said to forget it since there was no way they were gonna come back here to it take out and put another in. I would have to deal with this for a little while and then go with someone else and get me another one.

I saw the American Standard walk-in tub on TV and after reading some good reviews on it, we decided that American Standard is who we want to do business with. We had a sales rep come over and he showed us all that the tub did with the power jets. The tub also has all kinds of features that I really like. It does an automatic drain system and so I won’t have to sit there in cold water while the thing drains. And because of my arthritis, I figured having the tub would be good so we had it installed in the house. The installers were very cordial and they did exactly what they said they were gonna do. They had to widen the doorway a little bit to get the tub in and then they fixed it just like how it was. It didn’t take them very long and it was an excellent installation experience. I like my American Standard tub, but my only problem with it is the seating position. One can’t sit low enough to really get the jets on the shoulders.

On 10-8-2016 got a est. on 10-21-2016 new tub put in and worked great. In feb 2018 found a crack in bottom- I called and about two weeks or so they called back, they sent out a contractor to look at it, he told me the new tub should be in about the first part March. No one has called and I cannot get anyone to call me back, now it is the end of May and still no call.

We bought the American Standard tub for my husband. However, about two months after we got it, he had a stroke. He’s been in hospitals and nursing homes ever since so he hasn’t got to use it much. I fell last summer and broke my shoulder and the only way I could get a bath was in the tub. However, we found out that it’s not draining properly. When I hit the drain button, it’ll go down to about an inch still left in there. I have to keep hitting it before it’ll all go out.

I like the American Standard walk-in tub very much. When the salesperson from American Standard came out, I decided to get one as it suited my needs. The salesperson had a very good sales pitch. However, he lied. He was like, “Oh, I'm here for the customer,” and gave us a phone number where we could get a hold of him. We tried to get a hold of him and he never would answer the phone. I don’t like people like that. They tell me one thing just to make a sale.

We're at an old age and we have health issues so we looked into walk-in tubs and called different companies. They came out and gave us the price then we chose American Standard because it was less expensive and the tub was pretty much the same thing. With the walk-in tub, bathing is a lot easier, just to be able to sit down. Plus I like the fact that it also has a shower. Their people have been great too. We had a few issues, like when the computer went out on one of them. They didn't know that it was bad when they put it in. But they came out and resolved those issues.

The salesman was nice and the installation team was very efficient and knowledgeable. I had a very nice experience with American Standard overall.

I was looking at walk-in tubs but after I saw American Standard and what it had, I didn't look at anybody else. The sales rep was also a very friendly and talkative person. He didn't leave here till after 10 o'clock because we were talking so much. I was also amazed at how the installation team did all of the work in one day. They had to assemble things to get the tub in my small bathroom, which is at the very back of my house. The door was 24-inches and there was no way the new tub was going in there. So they cut the wall out and then they took out the tub I had, put the new tub in the same place and repaired the wall.

I am very happy that we bought the American Standard walk-in tub. My wife and I are both 85 years old and we decided that we better get one before we can't use the shower anymore. Using the tub also helps my wife with her rheumatism. We opted for American Standard given that I didn't have to deal with anybody else. They provided the installers and did everything. I didn't have to pick up a thing. Prior to the purchase, the sales rep came and gave us a long presentation. He didn't expect us to buy it, and he was just going through the motions. And then when we said we were gonna buy it, his expression changed and he had a big smile on his face. It made me laugh.

My American Standard Soaker tub was installed by Bath Planet of Ft. Lauderdale. FL. It took they 11 months to install. I looked forward to my first bath and it was lovely. However, when it was time to exit I was in for a bad surprise. The tub would not drain. I had chosen not to have the quick drain option but the motor is still installed, just not connected to electricity. After panicking as to how I was going to exit the tub, I bent down and pulled the drain plug out. The tub drained before I could shower off.

We had a great rep from American Standard. He was very courteous and knew everything. The guys who installed the walk-in tub were wonderful and did a good job too. It took a day and a half. They had to take the door, put a little bigger door in and their work looks great.

We were looking for a walk-in tub and we did some research. American Standard Walk-In Tubs came back as American made and my experience with them was awesome. Also the rep was awesome. He was extremely thorough. He did his job and didn't pressure us. I said we wanted to take a few days to think about it because it was a big expense and he has no problem at all and neither was his boss. His boss called too and they were both really good. The installation was timed perfectly as well. The installation people were there when they were supposed to be there. And it just took one day for the installation to finish. Everything was perfect. We also like the quality of the walk-in tub and because I have arthritis, I feel much better with the tub. We've told others about American Standard Walk-In Tubs.

American Standard came here and briefed us. Their sales rep had a company pitch and it was very well done. He was excellent and not pushy. We’re in our 80s and we got a walk-in, side-down tub which is a little better as I don't like to step into anything. Then the fellow that came to put the tub in was outstanding and he met all the deadlines, so we were very happy. American Standard has a great product and we like the tub that they put in very much. I applauded them greatly and I’d recommend them.

My mother would not have had a bath between now and the last 17 months if not for the American Standard tub. She’s older and she has dementia. She doesn’t like taking baths and it’s like pulling teeth. The tub has made it much easier for us. We don’t have to get her on a chair in the shower and get in with her. She can be put in the tub and we would stand by with her and help hand her things. It’s great.

The guy that sold us the American Standard Walk-In Tub was fine. We showed where the tub was going when he was here but when they got here, they made it sound like they were gonna rebuild our house because they had to get from the main box in the garage to the third floor. And so all of a sudden the cost went up enormously. Then when they came to do that enormous job, my husband timed them and it didn’t take any time at all, and then they still wanted to charge us that money but there was a sentence in the contract which made it now on void so we did not pay it. It was really complicated for a few days. Another thing is, the men that showed up were in questionable work attire and they didn’t have a shirt on with the name. They could walk down off the street and we didn’t like that. They need to at least put a shirt with their name on it. I’m sure they can afford it. Also, there's no name on the vehicle.

My regular tub was about three or four feet deep and had old-fashioned paws on it. Given my age, my kids didn't want me to be at risk. Everything has been super with the in-home sales reps, and the techs who came for the installation were great. They were really nice people and everything looked fine. Sometimes, I don’t get to stay in the tub as long as I would like for the therapeutic part of it. But when I do, I feel better because the tub does well with my sore joints like the legs and the knees. I had my kids laughing at some of the therapeutic colors like the red which I don’t like because you think of some of the movies you’ve seen with blood, so I use the other color. All in all, I’ll recommend American Standard.

American Standard was good to deal with and they did great, exactly as advertised. They delivered the tub when they said they would. But the installation was part of a new construction so the plumbers who were doing the construction of our home actually did the install and they didn’t have a freaking clue what they were doing. That aside, the tub worked like everything that American Standard told me it was gonna work.

American Standard Walk-In Tubs is a good product and they have good service. When the in-home sales representative came out, our interaction was pleasant. Furthermore, the installer did an excellent job. He told me everything I needed to do and what I needed to have moved. While I had some problems with something that we paid for, they came out and did it quickly. We haven't had any problem since. So far, the walk-in tub has been a good thing to get. I can sit down in the tub and can get out of it. I like that.

We had been researching walk-in tubs on the internet and we got prices on several. We went out to look at a couple of people in Baton Rouge who had some on display. And then I saw an ad from American Standard and of course, American Standard has the name and it’s been in business for years and years so I said, “Well, let me call the American Standard folks" and had the guy come out. We talked about everything. He gave us a price and there was some special that’s going on at the time and the price was a few hundred dollars less than one that was local. And then I called Luter's Supply in Tylertown, Mississippi, because they advertise a lot that they have walk-in tubs in a huge showroom with the tubs.

American Standard being a well-known, solid brand made me comfortable about getting my walk-in tub from them. The sales rep that came here was also very, very nice and helpful. He had one salient bit of information wrong however. I don’t like white and so I had asked if they had off-white. He said they didn't. I somehow found out though that they do have it. I wish he had told me the actuality if he knew, and if not, that should be made known to the salespeople that off-white was available; because the rest of the bathroom and frankly, there isn’t a bit of white stuff in my house. A customer should not have to work quite so hard as I did to make sure where to get it. Other than that, the rep was very fine.

In 2015, my mother was 100 years old and lived alone. Sister and I advised walk-in bathtub for safety purposes. Finally decided upon American Standard based on longevity and reputation. Worst mistake we ever made! Salesman came out and sold her a top of the line $15,000 Liberation tub he said was guaranteed for the life of the tub, not the life of the owner. I called the salesman back to express doubt about that warranty. He told me same thing. Life of the tub. Mom, after all, was 100 years old. Long story short.

I'm 87 years old and it's kind of hard for me to get into a tub. I thought that the American Standard walk-in tub would be a pretty good thing because it had many good features in it so I bought one. My interaction with their reps was good and they were very helpful. Also, the two guys who came here told me what they were gonna do and they did that. They dismantled the tub that I had and installed the walk-in tub. And when it was all done, the job was about 98% good. The tub enclosure was sealed nice and neat. They missed a couple of spots with the silicon putty but it was not a big thing.

American Standard has been in business for a hundred and twenty years and I figured they’d be in business for another hundred and twenty. So, I bought a walk-in bathtub from them. Everybody was wonderful and the installers were very soft on my wallpaper. But they didn’t tell me that I needed to get a new water heater because the tub is so big and needed more water. They should have told me that. Other than that, my new tub has made things much easier and I love it.

I love my American Standard walk-In tub. It's been very good except that some of the little bubble jets on the very bottom aren't working. I had a guy come out a couple of times and he said he was gonna check with the tech people and see if they knew what was going on. I'd like for that to work because my feet are the main problem I'm using the tub for. I have neuropathy in my legs and my feet, and the tub helps them relax. I also had a lot of back surgery and the tub is wonderful for that. It really makes me feel better. Other than that, the tub cost a lot more money than I thought it was gonna be. I paid $14,000 for it but the guys that installed it did a good job. They had to take off the moldings around two doors and take the doors off. The tub looks really nice, too. Then, this one lady was calling to see if I got my tub fixed and I told her no and that my husband is furious about it.

I saw American Standard on the television and I called in and asked about it. Then they had a nice salesman who came out and talked to us. We worked back and forth for about a week before we bought the walk-in tub. It took the installers a couple of days to install the tub. We had a tile man come in and redo the whole bathroom. They did the walls and some kind of a marble. The slate is kind of a lighter green color. The tub is really beautiful and it had chandelier in it. Everybody who sees it likes it.

The American Standard tub is fine but the service I got was awful. I wasn't entirely pleased with the sales rep. I was in very dire circumstances when he came. My husband has been in hospice and he was very near the end and the rep just seemed to insist on talking to me. I was running between the rep and trying to take care of my husband. The rep was very unthoughtful and so I bought the tub to get rid of him.

The American Standard sales rep was good but not sufficient with regards the free commode. It was too large and didn't work right at all. So we got them to install a smaller one but the lid on it pops off and we're waiting to have a new lid. I screwed it down using two screws with a washer but it hasn't been satisfactory at all. It popped off and almost threw me off the side, which was terrible. I'm just living with it. We went to Home Depot and they didn't have it so we're gonna have to probably do it online. Nonetheless, the tub is excellent and the quality is great. I like the shower attachment and it works really good. We have a nurse who comes out and gives me a shower at the tub, but I can also sit down and ease the shower apparatus to spray all over my body.

I'm almost 88 years old and my balance is not so great. I tried to stand and manage the hand-held shower but I had a little trouble getting in and out of the shower because it was like getting into the bath tub and out. That was not good and I didn't feel safe. Good men came and took a few days to install the American Standard walk-in tub. They cleaned up and left everything nice, and I was satisfied with them. Now, I sit down in the tub, soap up, then rinse off. It's delightful and safer.

My mom has lost a lot of mobility so it's hard for me to get her in the tub. The American Standard walk-in tub is very expensive equipment but it's there. I had 2 estimates from American Standard's competition but what made me decide at that time was the quality of the tub and the jets. The in-home sales representative convinced me over another sales person because the other company wanted to really reduce the price for me to go with them. Just the fact that they wanted to reduce it so much in comparison made me think twice about the quality. Plus, the American Standard sales rep was very knowledgeable and he walked me through all the details and how it was built. And so I bought the tub for both my mom and my dad.

American Standard walk-in tubs are American made with a lifetime warranty. I told their sales representative what I wanted and that I didn't need to see the video since I've already done all of that. I had done my homework and I needed her to sell me the tub. The installation guys were great and they did a wonderful job. They got on it and were done in one day. They had to come back one time and that was it. Everything's been fine. I have severe knee pain and then I had total knee replacement about four months after I purchased the tub. now, I end up in it about three times a week for about 20 minutes at a time. I enjoy the walk-in tub and it provides me a relaxing experience.

We were doing remodeling in the other bathroom and we decided to put an American Standard Walk-In Tub in the other one, so I could use it or we could sit down and use it in there. Their rep was very nice. He looked at where the bathroom was supposed to go, but they had to put it in a different way than what we were thinking it was gonna go in. He told me what would have to be done, but we then ended up not doing that. We had to go to the other door and through the walls to get the bathtub in there.

I got information in the mail from American Standard and I liked the quality of their product. The sales rep was good at selling this tub and he did well. The installers put the tub in and they were pretty accurate. I was very satisfied with American Standard and I use the tub more often now.

The walk-in tub from American Standard seems to be engineered well. We were told that it was the best one on the market and that a lot of those others that are on sale are inferior. Also, they have a good name and the toilets we have are American Standard. Our interaction with their sales rep was excellent. He convinced us that the American Standard walk-in tub was what we needed. Plus, the installation team was fantastic and they took a day to complete the installation. I couldn't believe what they accomplished in the time that they did. They did it in a professional way and it looks like it has always been a part of the room.

While I've heard of American Standard for many years, I still went online and researched walk-in tubs when I wanted to buy one. The representative who came out to me was great and the installation for the tub went good. At that time, I bought the tub because I might need it for my mom, but I've enjoyed it very much. I'm happy with the product.

I bought an American Standard tub and I'm very happy with it. I read about it in a magazine and when their sales came out to me, they did an astounding job of helping me understand the protocols. Also, the installation team was fantastic and one would never have known they were here. Now, I enjoy the tub immensely because I'm a cancer patient. I also recommend it to my friend and if I have a company. American Standard is excellent and they're not misrepresenting anything that I'm aware of. In addition, the people who work for them with the customers are very polite and very nice.

I was looking for tubs online and American Standard came up first. They were also the first company to give me an appointment to come out. When their rep was here, he was very polite, knowledgeable, and informative. He made a great impression and he helped me immensely. He advised me on the best tub he thought I would benefit from and I got that. The installers were very good as well. The installation took two days but it was a very good experience. With my American Standard tub, I can soak which is what I enjoy doing and I wouldn't trade it. So far, I'm loving it and I would highly recommend it for the therapeutic benefits that I get from it. It really helps. I had a little incident a couple of months ago with the water seeping up, but it was serviced and it was all taken care of. American Standard provides excellent service and workmanship.

We were disappointed with the shower that we had in our condo and we wanted to make a change. We saw American Standard Walk-In Tubs being advertised on television and when we had their rep come out, he was very professional. He explained to us what would fit well in our area and we chose to go with that. Their installation team was wonderful, too. It was a father and a son team and they were really good. They did what they were supposed to do and everything went super. So far, my husband enjoys the tub more than I do. I would also recommend it. In fact, I've told many people that they should consider it.

I went online and did a search for walk-in tubs. I looked at the ratings of which ones had a better service and overall a better product, and it showed the American Standard walk-in tub. So, I asked them to send a representative out and give me a quote for putting the tub in. That went well and I didn’t bother getting any other quotes. They had the tub installed within three weeks and it cosmetically looked good. However, a couple of technical things didn’t get done the way it should have been done at first. And so, I've had them come back out twice to fix something on the tub and they’ve always been very attentive in taking care of my needs. Now, the tub is working perfectly and it's very convenient for my mother-in-law, who is 83 and living with us, to shower and take care of stuff on her own. I'm very happy with our American Standard tub.

We first had that step in thing first. We had their reps come out and demonstrate it for us. It was good but when we saw the ad on the American Standard, we called about that and we decided we liked it better. Their guy also came out and demonstrated it. We thought it was the best one for us, so we bought it. When it was installed, the guys who came in had it all done in one day. They put the tub in then we got a free high rise toilet to go with it. They did everything and they were really good. Everybody was very nice and we're very pleased with our tub. It has 44 jets that goes all over you and we love it. We have recommended it to some of our friends, too and they're thinking about getting one as well. It's very good for your feet and for people that has arthritis and achy bones.

I had some very serious surgery on my left leg and my left knee. I had a hard time getting in and out of a regular tub. So, I thought of looking into another kind of tub. I did and a walk-in tub was a little easier. I worked with three guys and they were very good. They set in the tub very nice. I’ve had American Standard now for over a year and I’m pretty much okay with it. However, there were times when I thought if I did the right thing and I’m still thinking about a way. There are some things about the tub that I wish I had my old one back. I got to be very, very careful about how I get in and I have to get used to it. Plus, the walk-in tub is high for me to get in. If you're gonna go into it, you would need somebody to help you getting in and out of it.

I had had an American Standard toilet upstairs and when I was looking at walk-in tubs, I recognized the name. The American Standard's tub keeps the water hot as it's running and I liked that idea. My interactions with the reps were very nice then the workers came and installed it all quickly. Moreover, they cleaned up and there was one space in a closet that they normally leave open and I said that I'd prefer to have it closed. So, they closed it up. I used to have a hot tub which broke and I didn’t use it much in the winter because it was out on a porch. With American Standard's tub, I can have my jets and air bubbles any time I want right in the bathroom, and I enjoy it. Plus, it came with a handicapped height toilet, which is very good.

I was searching for a good walk-in tub that would be able to fit for a plus size person. I had four in-home presentations and the salesman for the American Standard happened to be one of the four. After having the four interviews and them telling me what they could do for me, I chose the American Standard tub over the others mainly because it rings all the bells and all that I needed for the tub. The affordability was pretty comparable to the others. I’ve known about them because my furnace was American Standard as well. I ultimately told them it was the quality of the product that meets my needs then.

American Standard has excellent products. It’s a brand that has been around a lot longer. Plus, I got a good deal with them financially. Their sales representative was very courteous and very nice. During installation, the installers ran into problems as the representative who sold me the tub didn’t measure the installation properly. It turned out the guys had to widen the doorway and take out a wall to get the tub in. It took them an extra day to do the extra work. But the installers got the problems solved right away and it turned out fine. They were excellent people. The walk-in tub is okay but the installation and the warranty were the two things that I appreciate the most.

My mother bought an American Standard walk-in tub and they didn't think it out really well for her. They put the reach bars way out of the way. She's 97 and she really could use the grab bars. But when she's sitting down and reaches her arm straight out, she doesn't come near to the bar that they put in without trying to get up first and that's where the danger lies for her to fall. It needs to be at her elbow. Also, one bar is on the left side but my mom's right-handed and it isn't easy for her to get up that way. People have to be really careful where they put those grab bars. The only way they could have done it so she could use it would be if it was on the door.

I'm very well pleased with American Standard Walk-In Tubs. During the purchase, everything was really good and I have no complaints. The salesman was very knowledgeable and helpful. And the construction company that installed the tub did an excellent job. I got the tub mostly for my wife and she likes it because she has arthritis. She goes down there, sits in it and let the jets go on and that gives her some relief. We just have a shower before but now, we have a tub that we like real well.

I had a very good experience with American Standard's rep and he left me information where I could reach him. Also, the two guys who came for the installation were great. The tub is great, and I enjoy it. When my brother-in-law made a 1600-mile trip from Arizona going here for the eclipse, he was not only dirty but he was very tired from the trip. He took a bath in the tub and he said it was wonderful. It rejuvenated him. I even have friends who want their time in the tub for their birthday.

I have rheumatoid arthritis in my knees and we were convinced that a walk-in tub is what I needed. I can sit in that tub and the jets will blow on my knees and then massage my arms and feet. Instead of getting out in the winter and go to the fitness center to get in the whirlpool, I can do my exercises in my walk-in tub. We called American Standard and a guy from Texas came out and gave us a demonstration at our convenience. I was impressed by his honesty. He told me it was my decision and he was just gonna show me the benefit. And he wasn’t one of those guys who pushes to make us buy. We didn’t feel like we were made to buy. After he demonstrated it, we thought about it. Then they came out and measured everything.

American Standard had a better warranty than other companies, and the interactions we had with their sales reps were excellent. The installers also did a great job. There was a piece of wood left out that should’ve been butted against the tub and a couple of small things but they came right out and fixed it right away. We have the tub for six months now and my wife loves it. I'm very happy with it and I would highly recommend American Standard.

We've had a fine experience with American Standard. When we talked to their salesman about the different companies, about some other brochures we had and that we’d look around, he told us with the pros of the tub we got and the pros and cons of the other tubs that we did not get. The installation went well but one jet was not working so I called and they sent the installer back out to look at the jets. But when he was filling up the tub, he forgot to lock the door and flooded our bathroom and part of our new carpet.

We needed something that could help my wife out enough in the shower. She signed up for the walk-in tub of American Standard. She wanted this tub so I had to get it. The reps were all very good. The installers were excellent and they did a very nice job. But my wife said that they scratched up our vinyl front porch and the wood in our bathroom when they were taking out the other stuff. Also, we weren't told that there was a senior's discount for the tub. Nevertheless, the walk-in tub works fine and makes it easier for my wife to get in the shower because she doesn't have to step over the tub. I would recommend American Standard to friends. I would tell them that the walk-in tub is a great quality product and if that's what they need, they should look into it.

American Standard seemed to be the best company and their installers did great. They came back and took care of everything that needed to be taken care of. We’re enjoying the walk-in tub we got from them really well. I use it every time I take a bath. I have to have it. If other people really need it like my wife and I did, then the American Standard walk-n tub is a great idea. It was expensive but it’s well worth it when you take into consideration the chance of falling in the shower or falling somewhere else while taking a bath.

In one of the calls that I got from Medicare affiliates that told me what kind of things I was entitled to get, I got an American Standard walk-in tub. The installation was really good and the crew did everything they said they were going to do except one thing. They didn’t put the baseboards back down. Nobody ever came to fix it so my son finally fixed it. But as far as what they did and on the site, they were fine. They were professional and they explained everything to me. It was just that the follow through on the repairs to my bathroom didn’t happen although I called them about it. It may have been a local contractor type thing. Nevertheless, I've recommended them to others.

The tub I had was unsafe and I really needed to something. I started comparing products on the internet. KOHLER has a good product and they stand behind their products, so I called them first. But their price was thousands of dollars higher. I chose American Standard for the price as well as their reputation. There are other companies out there and they didn't have the name reputation, and I was really strong on that. Then, as soon as I signed the contract with American Standard, people came out of the woodwork telling me about their bad experiences with other companies. It was great concern that I'd made a wrong choice but I didn't meet anybody that had an experience with American Standard.

The man from American Standard came out to talk to me, and I took the tub like he gave it and decided that was what I wanted. The installation was amazing. The guys who did it knew exactly what they had to do. And they didn't have any hiccups or doubts at all on the installation. But I would not buy one again, and I would not recommend one for anybody.

We have an American Standard walk-in shower but we are not really satisfied because we were talked into buying it, and it is not exactly what we use. We wanted a simpler one, and we looked for a shower where we can easily walk in and sit down. But we don't use the extra features which are there. They're useless to us. We would have to buy a new water tank to use them and we'd need more water to use them properly. It is perfect for someone who can use it, but we don't use everything that it gives us. I wouldn't recommend it.

I like my American Standard walk-in tub. I learned about it online and I picked them over others since they offer a lifetime warranty. The tub installation went fine and I feel safer using it. I'd tell anyone interested with American Standard to check them out.

American Standard Walk-In Baths' rep was pretty clear and he was a very nice fellow. The installation team did a good job as well. My wife uses the tub more than I do and she likes it. I was well pleased with American Standard.

I had a wonderful experience with American Standard. The people who installed it were marvelous. It could not have been better. I had written in, online, saying I was interested. The next thing I knew, someone phoned me and wanted to know more about it like where it had to be installed. I told them to tell me how soon they could do it and then I would be ready. They thought it could be about mid-June but it was somewhat later. They probably had too many people filled in at the same time that I wanted it but it all got done beautifully and I have loved it.

I’m old enough so I need help. A lady that lives about 10 miles came in and we were both employed with Home Care in this county. She was so wonderful, so I got in touch with her when I got to the point that I needed help because I knew how good she was and I asked her to come and help me and she said she would. So, she came here and my daughter and her husband decided to move in with me because they didn’t think I was able to do it alone in my house and I did not want to leave my house. I wanted to stay here because I love it here and I’ve been here since 1948. She had American Standard Walk-In tub installed and she loved it.

We were not happy with the process once we signed the papers. The tub was of great quality but our salesman dropped off the face of the earth and there were issues with the different workman, for instance the electrician they contract with I swear was high when he showed up. Later on another project we had to redo all the wiring. Cost us about 1500 on top of what we paid. The products were not explained only the one tub they were pushing at the time. I have long legs and the tub installed was too short and we paid over 12K for a tub that could not get full use out of. There were many construction issues and I won't go into those. The local managers and home office contacts really tried to work out the difficulties. It was just an all around bad experience.

My American Standard walk-in tub works well and I love it. The sales rep I had did a good job and I liked him too. The installers were good as well but they were not top-notch. They did not make it clear to me that they won't do any painting. I was left to do the painting on the wallboard myself, which was okay, but they didn't tell me at the time.

Everything was okay with American Standard, except that they left a gap in the wall on the seat end of the thing. The people next door on both sides moved out and now, all of a sudden, we had a problem with rats. I had to seal it up to make sure the rats don't come in that way. The main reason we got the tub was for Carol because it was hard for her to climb in and out of the other one. Carol loves the tub, and it's what we expected.

The American Standard team did a terrific job and I’m very pleased with them. I knew that they were a long-time company and that they would be more dependable. There are dealers locally but I decided I would rather deal directly with the company. The salesperson was very nice and very informative as to what options I had and what would fit my budget. I called him one time or two for information and he called me right back. And the installation was amazing. They installed the tub in here at 10:00 that morning and by 5:00, they were through. It’s not hard to get into the tub. Then, I thought I was having some problem so I called and they came and checked it out for me. They made some special trip from South Louisiana up here to do it. I would highly recommend American Standard and I already have told one gentleman.

Our American Standard tub is a good one. The installers did well. It was not an easy installation, but they got it in and it works fine. I had it put in for my wife as there is no other way to give her a bath. She has emphysema, and I can’t take her in the shower because she can’t breathe in the steam. I called American Standard two times and tried to get a receipt, but they keep telling me the contract is the receipt. But everything has been fine other than that.

My husband wanted to get a hot tub from American Standard. Their sales rep was fine and he gave us good customer service most of the time while we were there. We got a leak in our tub, but we couldn't find it. We’ve had someone from our homeowner's insurance come and they said that they couldn’t find the evidence. But our water bill doubled. My husband got to use the tub twice before he passed away, but I've used it too.

American Standard's sales representatives and installation team did good jobs. But we had problems with a few things from the tub and I felt like their customer service was sort of lousy. They didn’t get back to me quickly enough. Still, we are very happy with the product. I’d recommend it.

The American Standard Walk-In Tubs sales rep came out here to the house and my husband was in the hospital at that time. I was trying to prepare the house so that he could get around comfortably when he gets home, as far as bathing and stuff. This gentleman was very kind, very informed and just went over everything and answered all our questions. We got it going and got it started. And I'm just enjoying it so much. It's a great product and I'm just enjoying it every day.

My husband has Parkinson's and it was hard for him to sit down in a tub. We talked about getting a walk-in tub and it was something he really needed. We got the American Standard walk-in tub and the installers were professional. They went downstairs to make sure the pipes were the way they should. They tested with the water in it and showed us how to work it. It has been a long time since we've had the tub and it has been easy for my husband to get in and out of it. I would recommend American Standard.

American Standard did a good job. I called and asked if they had a shower, and the rep I spoke to was great. They completely rebuilt my bathroom. It was a separate tub shower so, the bathroom had two rooms. The first room was the sink and the toilet, and then the next door was the laundry with the shower. Their job paid off.

American Standard was the company that was able to do the whole modification. They got me in touch with the contractor that did all the room modifications as well as the bathtub. The sales representative was good and the installers were wonderful. The team was really receptive and they called us with any information they needed. I need the bathtub repaired right now though. I had a rat that ate all the hoses and I'm trying to get some parts to get my tub working again. It's gonna be expensive but it's fine 'cause stuff happens. The bathtub is a great device and I would recommend American Standard. If I was gonna get a walk-in tub, I would get theirs.

I had a walk-in shower while my friend had a walk-in tub and was quite satisfied with it. With the walk-in tub, it's been a lot easier for me to get into the shower. Because previously, I had a jacuzzi tub in there which was very hard for me to step over at age 80. So that made a tremendous difference. Dealing with the in-home sales representative from American Standard was wonderful as well. They took care of what they said that they would take care of and they did it very efficiently. Their customer service is very good too. I had a leak at one point and I called them. They sent somebody to take care of it so that worked out as well. The company stands behind their product and I would recommend them. They're doing a fine job.

I liked the American Standard walk-in tub and it looked like it would be so comfortable and a good way to take a bath. I had hesitated about getting this tub for a long time, but then I finally did. The sales rep of American Standard was good and I found him pleasant to deal with. But it took the installers a few days to get the tub installed and it was messy in the house while the installation was going on, but that's about the only gripe I have. The installers were quite courteous and they cleaned up pretty well after themselves. I now have an American Standard walk-in tub, but I didn't like it as much as I thought I would. It's complicated and I have some questions like how do I get the water warm and how do I let the water out. I'd tell people that the American Standard walk-in tub is a little complicated to use and they have to get used to it.

The helper wasn't doing stuff right and wanted to get home and they got into an argument in my driveway. I had to go out there and say, "Hey, here bring it inside" or "Knock it off. I've got neighbors."

I had back surgery and my doctor advised me to get a walk-in tub for the healing of my back. The sales representative of American Standard was very nice and helpful. He didn’t really push the walk-in tub that he was selling, but he went over it and talked with us on what it was all about and how much it was. The installers were very knowledgeable and efficient. It took them six hours to install the tub, then it was in and ready to go. They had told us that it would take all day long to install it, but it didn’t take that long. They had to take our old tub out and put the walk-in tub in, and do all the piping. Since the walk-in tub was installed, it has done a good job. It helps my back. My husband has got back problems too and it helps him as well. We love the walk-in tub we got from American Standard and I’d tell people to get one. As a matter of fact, we have already advised several of our friends that have back problems to get one.

American Standard's sales representative did a good job. He explained the product but I had some knowledge of it so it was a little different than with somebody who didn’t know about American Standard or about the tub itself. I was amazed at how good the installers were. They had a small tight spot to put the tub in and they got it in there and sealed it up and did a great job. The only thing is I'm getting some odor out of it. And I don’t understand why that's the case. If we don’t bathe in it in three days, it's like the trap may be drying out and letting the gas in. Other than that, I knew what to expect and American Standard lived up to it. I had a good experience. The tub was more for my wife than for me. She uses it a lot more than I do and it works out really well for her.

American Standard was a little cheaper than other bathtub companies. However, when the salesman came, we did not want the toilet for $500. So, we told him, "Eliminate it." But, then, when the installers came, we decided we wanted it. So, they called him and told him we wanted it. Then, they said it will be in the next day. But, we never got it. Somebody goofed somewhere. We called them but nothing happened. So, we just forgot about it and kept the old one. But the installers worked very well. The doors were bigger and it was on one floor. They said everything worked out for them, and they got it. They put a little extra time in and finished it one day. So, that was good. However, the caulking was breaking loose in different places around the tub. But they said everything was guaranteed.

I knew about American Standard because we had a toilet fixture in our house in Florida replaced with an American Standard toilet. We were having trouble with all the other toilet fixture brands and the plumber advised us to get an American Standard toilet, which we did, and it functions perfectly. I saw ads about the walk-in tubs of three different companies, but I remembered our experience with the American Standard toilet fixture, so I decided to get the American Standard walk-in tub. In addition, I researched and found that the American Standard walk-in tub empties within two minutes. That’s important because the tubs of the other companies are slow in emptying. They brag that their tubs have a heater, but they need a heater because you’ll freeze to death waiting for the water to get out of the tub.

Went thru online site. I asked for a home visit to ensure that tub would fit my tiny bath. California call center responded and set up time. Said another agent would call to confirm. The call to confirm came; agent was rude, pushy and demanded information that is none of American Standard's business! First I was put on hold for a long time and then she came back again demanding the information. The second time she hung up without canceling appointment. I was home waiting for the rep to show up. Needless to say, I was furious. My time is valuable and I could have been attending to other business. The robot calls also are a great annoyance. I won’t recommend or spec American Standard; I’m retired but still do a lot of business. I’m not applying for a credit card, insurance, etc. I’m buying a tub and toilet! I think your policy needs to be re-done. Personal information is just that! Calls were on Wed March 7.

I kept putting off walk-in tub companies and then when the next one came in, I did it because it says American Standard. The sales representative was hard-nosed but so was I. She brought the price down a little. But I wish I would have waited and got a couple of other estimates from other companies too. I'm handicapped, that's why I bought the damn tub.

I called American Standard and a rep came by. My walk-in tub was installed in two days and everything went pretty good. But there were a couple little details here that I didn’t catch when they left and it wasn’t 100% finished. They had to cut into the doorframe, take that out to get the tub in then put it back. Around the bottom, it was not sealed off like it should have been. But it was not all that bad so I didn't call them back out. I haven’t even bothered to do that myself. The tub is better to use and I like it. It's easier to get in to and it works fine. It fills in a hurry and drains pretty quick. At my age, it’s getting a little bitty shaky standing up in the shower. I’ve been satisfied with American Standard and I would recommend them. I’ve even used their commodes for a long time.

I was in the military for 24 years active duty. In almost every bathroom I walked in, or latrine as they call it, had American Standard products in it. Urinals, commodes, sinks, and faucets. And so, for 24 years, I saw nothing but American Standard on the base. And, finally, when I decided to go looking, I immediately went out on the internet and dialed up walk-in tubs and looked at several of the others. And then, I went back to American Standard and looked at it and said, "That's the one."

I was worried about my wife falling, so I got a walk-In tub from American Standard and I didn't like to get if from anybody else. The installation team did fine. We spoke and we said hello, and then we said goodbye. I like the tub that we got from American Standard. It's a great addition.

But the first time was screwed up and then they came back and fixed it. The tub used a lot of water but I can move around good and I’d like not come out of there. But I have a slight problem with the tub. I can only use one item on it at a time or it blows to GFI. The GFI keeps going and the last time they came out, it didn’t solve the problem. So I don’t know what the deal is with it and some kind of mold is in the light that I can’t get out. It’s about to rain and I'm feeling the effects of the weather in my knees.When that starts, I’ll jump in that tub and the hot water and it's awesome.

I did a bit of research and I liked American Standard Walk-In Tub better. The sales rep was very informative and when I asked him what I needed to know, he answered me. The installation team was very professional. They got in, did what they had to do and then left. I'm very satisfied with American Standard. It's a nice tub and it's now easier to take a shower or a bath.

American Standard did a great job. So far, so good and I am pleased. I recommend it.

American Standard was very professional and did everything that was promised. Their sales rep was very informative and he resolved all our questions. The installation was really fast and the installers did a good job. The walk-in tub works fine and we haven't had any problems. My wife had a bad back and she needed the tub and it helped her feel better. We were very pleased the experience and I would recommend American Standard.

My husband has arthritis and dementia and he couldn’t remember to step up into a regular tub so we got an American Standard walk-in tub. It is easier to care for him. The American Standard rep was very nice. She took a look at our room, measured it, said the tub will fit right in that one area and got it over with. The installers were very good. We only have one bathroom in this house and with my husband being in the condition that he is in, the installers had to excuse him a couple of times when he had to use the toilet. Everything went great, and we love our tub. We have kids visiting here every now and then and it was hard for them to adjust to the tub because they were used to big showers but I told them to get used to it. I have already recommended American Standard Walk-In Tubs to two other people.

I called American Standard Walk-In Tubs and I got a tub from them through the internet. When I put in a request, somebody came out here and gave us some information on their walk-in tub. Then the next week or so, the tub was installed. Everything went great with the installers when they came out here and set the tub up for us. My wife and I enjoy the tub, so we’re having a good time in it. I enjoy the massaging part of it. American Standard does quality work and their product is very good. They should keep doing what they’re doing.