American Standard Bathroom Remodeling Reviews

I got a walk-in shower from American Standard Bathroom Remodeling because when I talked to them, I liked what they said. The install went okay and I'm pleased with the quality.

I was looking to have a change on my bathroom and saw different ads on Facebook, so I called around and got estimates. I just was more impressed with American Standard, so I liked them best. The other estimates I got from other people were all about the same, but I didn’t have as many choices of tile with them.

American Standard contacted me and I made an appointment for them to come and do an assessment. I had another company come also and give me an estimate, but the rep with American Standard was very thorough and nice. He even made a few suggestions, like to change the toilet. He took his time, explained everything, and showed his samples. We were very happy with him. The installers came around 8:30, and they worked all day. They said they'd have to come back the next day to finish it. They told us everything they were gonna do. They were very informative, efficient, and courteous.

American Standards’ products are well-made. I had an American Standard shower put in. The main reason I did is because I was slipping. The rep’s presentation was good if you get over the initial shock of the cost.

The installation was good. There were a couple of things that broke but they came back and fixed it really quick. The rep was informative, knowledgeable about everything and gave us all the ins and outs of what it can do, how it benefits us and what the options are. He did a good job.

I ran across American Standard when I was looking up shower installations. They had the best price of all the ones I checked on and their presentation was interesting. The rep took a lot of time, went through everything and answered all my questions.

I called American Standard and set up an appointment. He was my first appointment out of five companies. My son was with me and I really liked what I heard about being made in America and the warranties. I liked the salesman and what he said. And I looked at my son and I said, "What do you think?" We both agreed he was the one.

We were online looking for estimates and we just went with American Standard. We didn’t even go to any place else. The installation team were good guys. They were very considerate of my condition and they left everything clean. I’m perfectly happy with the final results.

One other company said they could do it in one day, but that just didn’t sound right to me. I decided to go with American Standard instead, and it took them four days. I watched them do it and I thought the quality was good. They were very professional, friendly, and nice to my wife and my kids. They walked me through everything, and the walk-in shower is very easy to clean. I would recommend American Standard.

My daughter had cancer and could not get into a regular tub. So the only way she could bathe was in a walk-in shower. I looked at several different companies and liked American Standard’s product. The pricing was good and they had the lifetime warranty, which was a big plus and I felt comfortable with that. It did exactly what I wanted it to do and helped make the quality of life for my daughter better.

Getting a quote from American Standard was pretty easy. The installation team were very friendly guys and did the job that they were supposed to do as best as I could see. There were a few little things they had to just fix up, just finishing stuff that they didn’t finish off that well. They needed to be refinished properly, but they came back and sorted it all out. Everything seems to be good so far.

We’re getting older and needed more assistance in taking a shower. American Standard had more experience, and it was one of the higher-rated ones, so we went by that. The installer came and got it done in a day, and the quality of the work was good. We’re happy with it because we haven't had anything go wrong

I found the American Standard by accident. I looked it up in the directory and decided to go with them. They took out the bathtub and installed a shower. The experience was good. We had no issues or problems, everything was done in a timely manner, and they cleaned up behind themselves.

I had nothing but positive experience with American Standard from start to finish. The people that I dealt with were very nice and their price was the best. The installation team did a beautiful job. The two things that could be improved are the shower floor, which says non-slip, and the shower bar mounted vertically. One can slip on the shower floor very easily, so it needs to be made more non-slip. It would also be better if the shower bar is mounted horizontally. The installer asked me how I wanted to do it, so I said horizontal. But he talked me out of it, so I went along. Other than that, I was really pleased with them.

The people at American Standards Bathroom Remodeling were very accommodating. They kept me aware of everything that was going on step-by-step, like if there were any issues with my mother’s bathroom. I was very happy and satisfied with them.

American Standard Home Services completely failed to deliver on their promise of a professional installation. We were told by the salesman that our bath-to-shower conversion would take 2–3 days, but the contractor rushed through it in just 5 hours, leaving us with a sloppy, unfinished job. The wrong showerhead was installed. The window kit was pieced together with scraps, and the top wasn’t even cut straight or properly sealed—meaning water can get in and cause damage. When we tried to address these issues, the salesman refused to call us back and could not even provide the original quote we discussed in detail. I trusted American Standard because of their reputation, but this experience has been a disaster. If I had known this is what I was getting, I would have gone with another company.

We ordered the remodel in Oct. We had to wait for a part forever. When they finally got the part and started, they ran into plumbing problems. We fixed the trouble within the week and waited another month at least for them to come and finish the job. When they finally did the job, they did a terrible job!!! Chalking EVERYWHERE! Gaps all over! The installers cut one of the panels from what I understand because the measured wrong and chalked it back together when it was supposed to be a solid panel. The window surround is crocked! The installers told my handicapped sister that she could clean the chalk up herself! We called and sent pictures the next day! They said it will be fixed. It is the end of February and we found out yesterday that they just ordered the piece needed!!! Terrible!!!! We have been VERY PATIENT! We need this done!!!

These are the most incompetent bunch of clowns that I have dealt with in many years. We contracted for a simple tub/shower remodel. They started screwing things up from the beginning, which was in July! A two day job has been lingering unfinished for six months now. They subbed out to a mouth breathing, booger eating moron of a contractor who is incapable of pouring warm piss out of a boot. This guy couldn't even put. This is the fifth time they have ordered the incorrect part. The worst part is that no one will take any responsibility for anything. Do not do business with these clowns.

They call multiple times to confirm details that they already have -- the address, what you're looking to do, etc. -- but then they miss the appointments. This company missed two appointments to pitch me their services. In my call about the second one, we talked about a third one. I said that I could be there at XYZ time, and they said it was required that my wife was also there. No, no it's not REQUIRED. We're done. Show up at your appointments and stop making so many phone calls to confirm them. You are a joke.

My Mom wanted a new shower. We selected the style and fixtures that she wanted. Our sales person John supposedly measured for accuracy. However, the shower base was smaller and the panels were installed at the incorrect height. John who was previously very nice became nasty when we alerted him about the issue. If you go with them, be sure to watch everything that's happening during the installation or you may end up with a smaller shower or mistakes that cannot be fixed without ripping the whole thing out. To boot, they will NOT give you any money back once they make the mistake. We Won't be recommending them to anyone.

I'm perfectly satisfied with American Standard. I've always known them to be a very reputable company, and over the years, I've bought their bathroom fixtures. We recently did a shower replacement and the sales rep who came was very knowledgeable and nice. He explained everything very clearly. As for the installation, the communications were great. They told us when they were coming. The three men who came were very polite and professional. They immediately covered up my hardwood floors, which was the path from the front door to the master bath, so as not to track or scratch. They worked quickly and efficiently and did a good job cleaning up after themselves.

As far as style and colors, American Standard had exactly what I wanted. The other companies had some, but not all. American Standard had everything and I was very happy with my salesman. He was very nice and informative, and he didn't try to give me crap. He told me what he could do for me and what the price was gonna be. When the installers came in, there were no issues at all. They done a fine job and didn't play games. They cleaned up nice afterwards. It was not a bad experience in any way at all. My new shower hasn't been in 60 days yet, but we absolutely love it. American Standard had it installed when they said it was gonna be installed. It looks like what we wanted it to look, and it operates beautifully. From the ugly thing we had to what American Standard put in for me, I absolutely couldn't be happier.

The sales guy was very helpful, and friendly. He was also very professional. Two people came out for the installation and it took about three days. One day, they took down everything, and the one day, they put up everything. On the third day, they did the finishing. It looks great. We like the convenience of getting in.

I liked what American Standard was offering and the price. I got the shower installed in the first part of August. I got a walk-in shower. The installation took a couple of days. It was a-father-and-a-son team, and they were really nice. They came on a Monday and a Tuesday. The dad was going on a cruise Wednesday. So, they stayed late to get it finished up in the two days. They did a really nice job. Yesterday, I had one of the repair guys come. The seat had a tear in it. So, I've called the number for call service, and they sent the seat to me. Yesterday, the gentleman put it in. The knob on the shower attachment had come loose, and he fixed that for me.

I purchased a new shower. I originally ordered the parts in April, but there was some mix-up. It took quite a while to get it done. But they did a good job. The installers were great.

We had a couple of estimates and liked what we saw at American Standard. The rep was thorough. She told us everything that was included and how the work would be done. The installers came late in the day the day before the installation and did a demo. Then they came back the next morning, got right busy putting in the new shower and were finished by 6:00 on the same day. I'm satisfied with the work that they did. The shower is much easier to get in and out to use and it's prettier. I also like the spaciousness and the handheld shower feature.

We're four months in to the remodel and it's been wonderful. Everybody was great and everything went smoothly. I expected a little different because they said they were going to build it to size and just put in there but they brought in panels that they had to cut. But they still did a wonderful job and it works wonderfully well so I'm happy. I love my bathroom especially the big shower and the big, thick doors. They also put in a seat, the shower bars that I need and the additional shower head that I can take down and use.

My mom who's 92 years old came to live with us and she could not get into a bathtub. I heard about American Standard through the AARP magazine and by searching on the internet. The sales rep was absolutely fantastic and explained it very well. They couldn't have sent me somebody better. Then, it took the installers the entire day to do the installation and they were very professional. They didn't stop working. There were a few nicks here and there but we plan on refinishing up the entire bathroom, modernized. I highly recommend them.

American Standard is very professional and they did a really good job. I'm very pleased with it. Installation was fast and easy. They came in and did what they had to do. They had questions about putting stuff in there like the shelving or the shower or how we wanted it set up. We just had new flooring put in, too. So, the baseboard didn't match up with how they were doing the showers. So, they asked us how we wanted to work that and extended it out on the backing so it matched up. They communicated out here all the time on different things or how it was gonna sit in there or how everything worked and how it went around the windows because we got new windows, too. Since the installation, I like the convenience for me with my knees and being able to get in and out of the shower.

The sales rep was very thorough with his description of what they offered. The visual went along with everything that he said. He was upfront with everything. It was not a high-pressured demonstration. The installers arrived in a timely fashion. They started work immediately. There was no delay. They cleaned up as they went through. If I had any questions during the install, they answered them. They were efficient. I didn't see any problems that they ran into during install. They were easy to interact with if I needed to. They didn't roam throughout the house. They stayed in their working area. If they needed to go out to their truck, they did. I'm satisfied with the quality of work completed. It's what I wanted and picked, and it's what I expected and they delivered. I did a full shower remodel with replacing of the shower head and the controls. It's easier in cleaning and to access.

The guy that came out initially was very thorough and pleasant. He was a nice guy. The installers did a very good job as well. They ripped out all the old stuff and put in the new stuff and, again, they were very pleasant. The quality of work was excellent. We got the walk-in shower with glass doors and it's a good product. It's easy access and works well.

American Standard's rep showed his product. He pointed out some things, because we are an older couple, that I wanted to have versus what he suggested. We went with his suggestion. He was very polite and punctual. I wanted a door because shower curtains have a tendency to blow out or in when taking a shower. He suggested going with just the 2-inch tub because of my husband's mobility issues. That was why we had to redo our bathroom. And in case we would have to be placed in a wheelchair with the shower doors, we would not be able to do that.

When we were looking to do the bathroom, American Standard was one of the organizations that popped up. I had four people come in and give me quotes and American Standard was not only within what our budget was, but we we also liked what they had. American Standard's rep was the most direct and upfront, Instead of telling us a story about their company, he told us exactly what each package was and we made a decision from there. We signed the agreement and three weeks later, they did the install. They were here about 8:00 in the morning and were pulling out of the driveway before 1:00. They did a nice job.

I got a walk-in tub six month ago with American Standard. I like the price. It's wide open and they offered a lot of different options. The installation took one day and I'm 100% satisfied with the work that was done. The tub is very nice.

Products are fine. It’s the installers. What a joke…. They don’t know what they are doing and the boss was never there. 12 hours and very little done. My father-in-law is 93 and after 12 hours lost patience and kicked everyone out. What a disgrace they were. An old man trying to get a shower instead of using an old tub so he wouldn’t fall. Make sure the ones you hire are professionals….Not just those saying they can do the job.

The two young men who did the work were very nice. They got here 8 o'clock that first morning, did what they had to do and left around 5 o'clock. On the second day, they came in, finished up and told me I could use the shower the next day. They didn't leave any mess for me to clean up. It was very nice work. I've already told my cousin that American Standard did my walk-in shower and the quality of work that they did. I was very satisfied. I like the showerhead and the bars. I can hold on and turn around holding those bars. I'm more confident now because I can walk into the shower. I don't have to step up.

The salesperson and the people who did the remodeling talked us through whatever they were going to do, and they were respectful. We don't have any complaints at all. They were perfect, and we were really pleased with them. We are so pleased with our bathrooms too. We did two walk-in showers with a seat, and we love them. We're elderly, and they make us feel safer. They're beautiful too. They're definitely beautiful additions to our home. One of the things I didn't realize was it would be in our budget range, so once we saw that we could handle it, that made me feel so much better. We're definitely gonna be recommending American Standard to other people, and hopefully, soon, we can do that.

We were looking to do some remodeling in our home and the salesman from American Standard was very convincing. So, we remodeled our master bathroom thru them. The two guys who came out for the installation were very professional and they did their work completely. For the most part, they were very conscious of cleaning up after themselves. American Standard's customer service was also very good and their price was fair.

I chose the company because of their name, American Standard. I had a shower and two toilets installed. I wish they did a little job around my bathroom sink. But I didn't think about it until I was cleaning it yesterday. Other than that, it was great.

There are many local contractors and although they gave me similar estimates, I didn't know their history. Even if I have to pay a little more, I'd like to have somebody well-known and has been in the business a long time, that I can rely on if I have a problem and that’s gonna be here 15 years from now. Nothing is cheap nowadays but I want to feel secure as much as I can that if I have a problem, they're gonna respond.