Allegiance Moving and Storage Reviews

Had to downsize and move from a house to an apartment. The team didn't rush, even though the space was smaller and harder to navigate. They helped rearrange some pieces so everything would fit. That kind of flexibility was appreciated when you're dealing with limited space.

We scheduled a morning slot and the movers showed up on time. They didn't waste time but weren't careless either. Our walls and floors were protected during the move. The communication from start to finish was solid, and the price stayed the same as quoted.

Moved into townhouse from two-bedroom apartment. The movers didn't slack off or waste time, and their truck was well-organized. They didn't need constant supervision either. I liked that they worked steadily and stayed polite without trying to upsell me on anything.

I liked how the team walked through the house with me before starting. They made a plan and stuck to it. Wrapped all my larger furniture and made sure fragile boxes were stacked separately. They were patient and followed my instructions exactly.

My two-bedroom apartment move was easier than I thought thanks to Allegiance Moving and Storage. They wrapped every items, even my older dresser that I didn't care much about. The crew worked in sync and had everything loaded within a couple of hours. Unloading was just as organized. No issues with delays or hidden costs.

They found new ways to make one of the most stressful parts of life even worse. If they are talking, you can be assured they are lying. Their estimator, Michael is either blind or incompetent. He missed our estimate by 170 pieces, therefore our quote was off by $4000. In addition, they can’t read a calendar and came 2 days late. When you call what they try to pass off as customer service they continually try to bring up the contract you sign until they are breaching it, then it's out of their control. If I could give them zero stars I would. I can’t say enough bad this about this company!!! I am not a litigious person, but they have me so close to filing a lawsuit.

We were nervous about our glass dining table, but they wrapped it well and placed it upright in the truck. It arrived without a scratch. Movers were on time, worked efficiently, and didn't stop for breaks unnecessarily.

Absolutely terrible experience with Allegiance Moving and Storage. They were negligent with my belongings, my $2,000 TV was broken, and they only offered $100 as compensation. The team was unprofessional, didn’t complete the move, and I was overcharged for a service that fell far below expectations. I would not recommend this company to anyone.

SCAM and TERRIBLE SERVICE!!! I received a quote and paid a deposit, but my belongings were held after being loaded on the truck until I paid triple the original quote. They would only accept cash. I now know it's so you can't reverse your charges after being scammed. Because they didn't arrive on the scheduled day, we were closing on a house and had to be out, we rented a U-Haul. When they finally arrived a day late, they only had one mover and then hired two additional local people, with one arriving intoxicated.

It has been a truly horrible experience dealing with this company. I already filed a complaint with the BBB and they called to try to bully me into taking it down. They blamed the company that they work with and set me up with for all of the delivery issues and lack of communication. I was called a liar and told that they ultimately believe that the lack of professionalism and disrespect from the moving company was deserved and understandable. I've spent thousands of dollars, been mislead, and repeatedly lied to and in return have received nothing but attitude, insults, excuses and been yelled over while trying to explain my issues and frustrations. The absolute worse customer service I have ever received.