Allegiance Moving and Storage Reviews

Do not use. They failed to deliver several of our boxes. Best we can figure they dropped them off at the other customers house on the truck. They used my antique quilts to wrap items and waded them up. There were disputes between the driver and one of the guys unloading at our new house resulting in the police being called. Boxes were smashed resulting in breakage. Understaffed crew causing us to incur the cost of a hotel room. Hidden costs to the tune of $1500 once our stuff was loaded. Refused to take responsibility for anything. Offered me $200 back. Not even close to covering my loss. Didn’t even cover hotel room we had to get because they didn’t send the right crew, while I tried to get them to deal with it they wouldn’t, not listed with the Better Business Bureau and then we were hit with Hurricane Helene. Bottom line - con artists.

Do not use this company! They're brokers who hire very poor movers. They sent AEGIS MOVING AND STORAGE who lost much of our stuff. We're never got any refunds. AEGIS is out of business now. I tried to deal with them, even hired an attorney with no results. Allegiance lied to us. They offered us $75 hush money! Photos show some of missing and damaged items. They didn't bother to pad anything.

Would not recommend this company. The communication was less than horrible. Nothing they said would happen, happened. I had to hound the company to come get my stuff because they were so late coming for my stuff. Frank my foreman never communicated anything to me and did not respond to my calls or emails. It was only when he wanted his payment in advance did, he call. I had to call several times for my delivery as time was running out. They lost and damaged items and never paid on my claim, which was pittance.

Furniture broken on arrival. Many were pieces from my grandmother. Filed a claim. They would only assume $91. Submitted the settlement letter several months ago. Have not heard back from them. When I call the number I can’t get a live person. Stay away from this company.

I had another company pack and had them move. They were completely unprofessional, lost a lot of large items that are irreplaceable. They did not label the boxes with tags, are not responding for me to file a claim. They dropped off a second load in my yard at 11:30pm at night, took a video of it and said "all delivered". The boxes and tubs were smashed, wooden bed frame shambled. They are not taking responsibility for the damage and are ignoring my calls and emails. The worst move ever.

THEY ARE REFUSING TO SHOW PROOF OF MY REFUND OF 1200$. Do not use them unless you want to be scammed! I will keep positing everywhere until i get my refund. Also the customer service rep told us we would go to hell for asking for the receipt for our payment that is owed back to us.

This was a storage move before our new house was ready. The movers loaded everything tightly, wrapping large items and labeling boxes so I would know where things were later. In the storage unit, they stacked everything neatly and left clear space for access. It gave me peace of mind knowing my belongings were safe and organized until I needed them again.

This long-distance move was completed within the delivery window. The movers packed the truck securely, kept fragile boxes intact, and carried everything into the new home without rushing. They asked about placement for heavy furniture, saving me extra work later. The process stayed steady and organized.

My long-distance move involved fragile items, heavy furniture, and a tight delivery schedule. The movers handled it without issues. They wrapped everything carefully, loaded the truck securely, and gave me updates along the way. Delivery happened on the promised day, and every item arrived safe. At the new home, they carried everything in without rushing and placed items where I wanted. There were no surprises on the bill. It was a reliable and straightforward experience.

I used this company to my from Idaho to Tennessee on July 28, 2025. I'm very, VERY disappointed in this company. I paid over $1,500 to get this company to hire a third party to move 200 sqft of my belongings. To include a brand new 2025 motorcycle. Allegiance was hard to get a hold of. The movers that this company trusted were an absolute disaster. Telling me 4 different occasions that they'd be here and never showed. My bike took damages. I'm missing expensive items like a new TV. I missed out on 4 days of work. Dressers are broken. Bedframes are broken. Items are missing.

The movers didn’t just show up and rush through the job. They worked with steady effort, asked about my preferences, and kept everything neat. At the end, they confirmed that every box and piece of furniture was accounted for before leaving.

DO NOT USE THIS COMPANY UNLESS YOU WANNA BE SCAMMED. I had have enough and regretted not to read the review before deciding to go with them. These brokers will swear up and down to get you to your “favorite quote” and even told you that you are qualified for a discount as a “Costo member or Sam Club member,” just to get you in their trap. I knew it was a bit shady but I just wanted to get it over with, so I accept to pay and things went downhill from there.

I had to arrange a move while balancing work deadlines, and I didn’t want to deal with added stress. Thankfully, the crew was straightforward and dependable. They didn’t need constant direction, worked neatly, and respected the space. They didn’t leave tape, scraps, or plastic wrap lying around. Everything was loaded, delivered, and placed exactly where I asked, which gave me one less thing to worry about that day.

Allegiance partners with moving companies that are truly criminal. Once they have brokered the deal, Allegiance wipes their hands of you/your issues and says they've delivered their end of the bargain. When I went to them for help because my move has now been stuck for 2 months they cut me off and essentially told me that they've done their part and they will not help. You are fully on your own once they sell your things to a moving company that won't answer their phones. They could not care less if they give away your contract to reputable, upstanding companies. Stay far away from this company. ALWAYS spend the money to hire reputable moving brokers and don't make the same mistakes I did.

Had a few last-minute items that weren't packed, and they helped wrap and load them without complaint. Everything arrived safely, and they even checked in before leaving to make sure I didn't need anything else done.

We had to move both furniture and a ton of small boxes. They created a plan, loaded in a logical order, and stacked everything carefully in the truck. Nothing shifted, and unpacking was easy because everything was labeled.

WARNING DO NOT USE! Just to start this off right. My initial Quote $2,249.25 for 286 cubic feet. I paid $3,442.56, this was for a college kid bringing her stuff home. She DID NOT have that much. Oh also for future people reading this I hope! They charge $75 per 7 steps. I had to hand over in cash $450 for them to even start. I told them from the beginning she was on the 3rd floor. It was of course not mentioned.

DO NOT USE THIS COMPANY. There is zero reason this company even exists, as it does not do any actual moving or storage of belongings. They simply are a useless middleman that hires sub par companies to deliver horrible service. In simple terms, it is a scam. They will give a favorable quote, take your down payment, have a "moving company," who in my case was a couple of guys in tank tops and a uhaul that showed up late, did a quick scan of one room and then promptly doubled the price. Which leaves you either losing a couple thousand dollar deposit or hoping for an acceptable moving experience.

I hired Allegiance Moving and Storage for a move from NY to MD. Although I signed a contract two months before the move, they called me the night before to ask to change the date or give me a refund. On several occasions prior to move I had confirmed the specific details and was assured everything was on schedule. I am very disappointed in the service I received from Allegiance Moving and Storage and find their inability to provide the promised services appalling.

They wrapped the couch and loveseat better than I've ever seen before. Used padding, plastic wrap, and cardboard corner protectors. Everything came out perfect and stayed clean. That attention goes a long way.

We received a price based on a phone call alone. No one ever came out to visit our home for a more accurate price. We had to give $1100 as a down payment. Everything was packed and ready for the movers. When the movers arrived they denied the existing Bill of Lading and then attempted to raise the price by $5000. We told them no thank you. Contacting the company was a joke. Wouldn’t even refund our down payment. Stay away from this company.

I used this company to move my apartment into a storage unit. They arrived with two movers and worked nonstop. Wrapped the couch, TV, and even my floor mirror with care. The whole process took just over 3 hours, and I felt confident the entire time.

Had to downsize and move from a house to an apartment. The team didn't rush, even though the space was smaller and harder to navigate. They helped rearrange some pieces so everything would fit. That kind of flexibility was appreciated when you're dealing with limited space.

We scheduled a morning slot and the movers showed up on time. They didn't waste time but weren't careless either. Our walls and floors were protected during the move. The communication from start to finish was solid, and the price stayed the same as quoted.

Moved into townhouse from two-bedroom apartment. The movers didn't slack off or waste time, and their truck was well-organized. They didn't need constant supervision either. I liked that they worked steadily and stayed polite without trying to upsell me on anything.

They found new ways to make one of the most stressful parts of life even worse. If they are talking, you can be assured they are lying. Their estimator, Michael is either blind or incompetent. He missed our estimate by 170 pieces, therefore our quote was off by $4000. In addition, they can’t read a calendar and came 2 days late. When you call what they try to pass off as customer service they continually try to bring up the contract you sign until they are breaching it, then it's out of their control. If I could give them zero stars I would. I can’t say enough bad this about this company!!! I am not a litigious person, but they have me so close to filing a lawsuit.

We were nervous about our glass dining table, but they wrapped it well and placed it upright in the truck. It arrived without a scratch. Movers were on time, worked efficiently, and didn't stop for breaks unnecessarily.

Absolutely terrible experience with Allegiance Moving and Storage. They were negligent with my belongings, my $2,000 TV was broken, and they only offered $100 as compensation. The team was unprofessional, didn’t complete the move, and I was overcharged for a service that fell far below expectations. I would not recommend this company to anyone.

SCAM and TERRIBLE SERVICE!!! I received a quote and paid a deposit, but my belongings were held after being loaded on the truck until I paid triple the original quote. They would only accept cash. I now know it's so you can't reverse your charges after being scammed. Because they didn't arrive on the scheduled day, we were closing on a house and had to be out, we rented a U-Haul. When they finally arrived a day late, they only had one mover and then hired two additional local people, with one arriving intoxicated.

It has been a truly horrible experience dealing with this company. I already filed a complaint with the BBB and they called to try to bully me into taking it down. They blamed the company that they work with and set me up with for all of the delivery issues and lack of communication. I was called a liar and told that they ultimately believe that the lack of professionalism and disrespect from the moving company was deserved and understandable. I've spent thousands of dollars, been mislead, and repeatedly lied to and in return have received nothing but attitude, insults, excuses and been yelled over while trying to explain my issues and frustrations. The absolute worse customer service I have ever received.

Beware! I contracted with them to move 590 cu ft of household goods. The movers did a bait and switch on me saying I had too much stuff (despite a very detailed inventory) they ended up only taking a fridge, washer/dryer, couch and loveseat. We calculated the cu ft at 171 cu Ft!!! Photo below of the items loaded. A simple google search tells you that 590 cu ft would require roughly a 15 ft moving truck! See the picture. Does that look like a 15 ft moving truck of space??

I had several large and heavy pieces to move, and Allegiance Moving and Storage did an incredible job. They disassembled, transported, and reassembled everything perfectly. Their expertise is unmatched.

I liked how the team walked through the house with me before starting. They made a plan and stuck to it. Wrapped all my larger furniture and made sure fragile boxes were stacked separately. They were patient and followed my instructions exactly.

My two-bedroom apartment move was easier than I thought thanks to Allegiance Moving and Storage. They wrapped every items, even my older dresser that I didn't care much about. The crew worked in sync and had everything loaded within a couple of hours. Unloading was just as organized. No issues with delays or hidden costs.

BEWARE! This company is a broker and jobs the move out to other companies. You pay your money and they give no support when there is a problem with the move. We paid for platinum full pack but the moving company (Meta Van Lines) did NOT reassemble many items that they disassembled. They lost multiple cartons and still charged us for shipping those cartons. Our final moving cost jumped from $9139 to $11,565! All of our large items that were not in boxes were damaged. When we contacted Allegiance and Meta Van Lines about our lost items nothing was done to recover them (the most heartbreaking was the loss of 16 large photo albums with 15 years of our family pictures).

I was nervous about moving my vintage glass collection, but Allegiance Moving and Storage handled it perfectly. They used high-quality materials to pack each item securely, and everything arrived in pristine condition. I couldn't be happier.

They picked up my stuff a year ago and they still haven't delivered. It was supposed to be an in state move, but they contacted an interstate mover that's holding and has since last April. In November, the movers called me to let me know that it was impossible to complete my move and asked to bring it all back. I'm still waiting. Broker hasn't been any help at all. They take no responsibility for working with incompetent contractors. I have no idea if I will ever see my things again.

Stay far away!!!! Anthony who says he is the manager and owns company.. Not sure that's true or not. Is awful to deal with. High pressure sales tactics, calls you 10 times a day to check on whether you are paypaling him the fees. This is a massive RED flag!! Use another company.

Unfortunately leaving my first ever negative review. We were quoted 6,000 then the week of the move changed to 12,000. One person told us we would only pay for the space we used on the day of, (if we got rid of some furniture the quote would go down, even as far as telling me your couch would take off $700-900) so I signed the document, then 12 hours later someone else says we have committed to a certain amount of space and we will be paying the 12,000 minimum. We can’t get any of our money back to do the move ourselves because all of this information has changed the week of the move.

The movers from Allegiance Moving and Storage were excellent! They arrived on time, handled my belongings with care, and made sure everything was securely packed. The team was professional and friendly, and the pricing was fair. A great moving experience.