Allegiance Moving and Storage Reviews

Do not use. They failed to deliver several of our boxes. Best we can figure they dropped them off at the other customers house on the truck. They used my antique quilts to wrap items and waded them up. There were disputes between the driver and one of the guys unloading at our new house resulting in the police being called. Boxes were smashed resulting in breakage. Understaffed crew causing us to incur the cost of a hotel room. Hidden costs to the tune of $1500 once our stuff was loaded. Refused to take responsibility for anything. Offered me $200 back. Not even close to covering my loss. Didn’t even cover hotel room we had to get because they didn’t send the right crew, while I tried to get them to deal with it they wouldn’t, not listed with the Better Business Bureau and then we were hit with Hurricane Helene. Bottom line - con artists.

Do not use this company! They're brokers who hire very poor movers. They sent AEGIS MOVING AND STORAGE who lost much of our stuff. We're never got any refunds. AEGIS is out of business now. I tried to deal with them, even hired an attorney with no results. Allegiance lied to us. They offered us $75 hush money! Photos show some of missing and damaged items. They didn't bother to pad anything.

Would not recommend this company. The communication was less than horrible. Nothing they said would happen, happened. I had to hound the company to come get my stuff because they were so late coming for my stuff. Frank my foreman never communicated anything to me and did not respond to my calls or emails. It was only when he wanted his payment in advance did, he call. I had to call several times for my delivery as time was running out. They lost and damaged items and never paid on my claim, which was pittance.

Furniture broken on arrival. Many were pieces from my grandmother. Filed a claim. They would only assume $91. Submitted the settlement letter several months ago. Have not heard back from them. When I call the number I can’t get a live person. Stay away from this company.

I had another company pack and had them move. They were completely unprofessional, lost a lot of large items that are irreplaceable. They did not label the boxes with tags, are not responding for me to file a claim. They dropped off a second load in my yard at 11:30pm at night, took a video of it and said "all delivered". The boxes and tubs were smashed, wooden bed frame shambled. They are not taking responsibility for the damage and are ignoring my calls and emails. The worst move ever.

THEY ARE REFUSING TO SHOW PROOF OF MY REFUND OF 1200$. Do not use them unless you want to be scammed! I will keep positing everywhere until i get my refund. Also the customer service rep told us we would go to hell for asking for the receipt for our payment that is owed back to us.

This was a storage move before our new house was ready. The movers loaded everything tightly, wrapping large items and labeling boxes so I would know where things were later. In the storage unit, they stacked everything neatly and left clear space for access. It gave me peace of mind knowing my belongings were safe and organized until I needed them again.

This long-distance move was completed within the delivery window. The movers packed the truck securely, kept fragile boxes intact, and carried everything into the new home without rushing. They asked about placement for heavy furniture, saving me extra work later. The process stayed steady and organized.

My long-distance move involved fragile items, heavy furniture, and a tight delivery schedule. The movers handled it without issues. They wrapped everything carefully, loaded the truck securely, and gave me updates along the way. Delivery happened on the promised day, and every item arrived safe. At the new home, they carried everything in without rushing and placed items where I wanted. There were no surprises on the bill. It was a reliable and straightforward experience.

I used this company to my from Idaho to Tennessee on July 28, 2025. I'm very, VERY disappointed in this company. I paid over $1,500 to get this company to hire a third party to move 200 sqft of my belongings. To include a brand new 2025 motorcycle. Allegiance was hard to get a hold of. The movers that this company trusted were an absolute disaster. Telling me 4 different occasions that they'd be here and never showed. My bike took damages. I'm missing expensive items like a new TV. I missed out on 4 days of work. Dressers are broken. Bedframes are broken. Items are missing.