Allegiance Moving and Storage

Essentially, I had arranged with a different mover. I scheduled a month ahead of time and the day before we were supposed to move, we called them up, and they didn't have a truck. I was sort of stuck. At 6:30 the next morning, I was flying to Reno, and I had no alternatives. All of a sudden, one of the Allegiance people called me. They were able to hook me up with the actual long-haul trucker from New Jersey who came the next day and picked up all the furniture. We had already flown and one of my neighbors, also my friend, supervised them all up. He commented to me about what an excellent job they did in packing, labeling, and numbering everything up. It was about a month later before all the stuff was delivered, which was okay, because I hadn't bought a house at that point, so they brought all the stuff to one of the storage facilities, put it in there, and unpacked the truck.

Allegiance itself was fantastic from beginning to end, until they got me with the mover that they brokered for me. Then it went downhill from there. The mover picked my stuff up on April 24th. We asked to have it by the 1st at our home here in Mississippi, which I knew was unrealistic. My understanding was from that date of pick-up, it was 7 to 14 days to receive our goods. Then when we didn't receive them two weeks after we moved, which would have been the 8th, and I was told that it was 21 days.

I was looking for non-broker type companies. I ended up finding Budget then they connected me with Allegiance which ended up being the best deal. The person I spoke to at Allegiance graduated from the same college I did in Michigan so we connected. He gave me an even greater discount which was awesome. They had open communication and reviews were good online which can get a little dicey with moving companies. Ultimately, I kind of went with my gut there. I went into it realistic. I was very upfront about the amount of items we needed to ship. I counted everything. I wanted to make sure our pricing was as accurate as possible, and it ended up being right on the nose. Who they sent were very impressive. They got it done so fast. I'm very thankful we had them.

Allegiance was the most accommodating of everyone I had talked to, and they were very nice. They were very knowledgeable and friendly. I looked up several moving companies that had offices here in the general area. I had a special, difficult move because it’s a single piece. I talked to half a dozen local movers, and they all didn't do something like that. I talked to one of Allegiance's people in Florida. The rep was very knowledgeable and made me feel comfortable that they could do this and that they would apparently take very good care of the hutch, wrap it up, and then bring it down. They'd pack it at one end, and then unpack it at the other end and set it up for us. I was impressed with the way that the gentleman indicated that. His name was John. I went ahead and set it up with him. They showed up on the day that they were supposed to, but at 9:00 o'clock.

The reps were very professional, but one of the things that struck me was they gave one estimate and then later on it went up almost 15% to 20%. It was the same list of items I gave them initially. They reviewed it and then started adding. Because I was between a rock and a hard place, I couldn't question it and I just took it on the chin. We sold our house in Oklahoma and we were moving to Virginia. We were under the gun to get our stuff out of the old house and everything was so quick paced. The people that bought our house wanted to move in sooner, so that put us in a hard spot between closing on our new house and leaving the old house. It turned out, the people let us move in a couple of weeks early because of that and we had plenty of time for the new house.

I was contacted quickly and efficiently. All services were outlined and specific. We will see how they do with loading and shipping all of our belongings. Ronald was very helpful and helpful with finding a company that could move a vehicle.

Company was contracted to move specific items discussed in detail, furnished in advance. The deposit required was paid as requested. Truck and driver who showed up were two days past their contract, and demanded twice the estimated balance owed. They attempted to get us to sign a substitute contract, and threatened to walk off the job. They also demanded cash only.

The moving coordinator from Allegiance was very professional. Everything went as planned. The movers got to my current home before I did, and so everything was fine. There was a damage on one of my bookcases but I let it go. The only thing is I had paid to have them wrap an original painting that I had bought from an artist, and they didn't even wrap it. They stuck it in the box with other things. It was a large painting. I haven't even taken it out to see if it was damaged. I can't get into the garage. I was really horrified that they hadn’t wrapped it in bubble wrapper, especially when I paid $25 a box. They just shoved it in there. I wrapped my things better than they did. I had most of the wrapping done, but I didn't have a box large enough for that. I had asked them to do a couple things, and they didn't even wrap individually or put cardboard in between. I was not very happy.

I did all the packing myself and they kept checking in to see how I was doing. The only negative thing that I came across was that I don't think I was ever notified of the quantity of the number of boxes that I can have. I was quite surprised when the price came in at $8,000. The other thing is that when it came to moving me, we had certain people and I understand the tipping for those guys. Then when it came to paying, I paid a price upfront and I had to pay the rest when we get to the destination. But it seemed that it wasn't the same people I was making the payment to. I was making it to another company and that made me very leery. But everything turned out okay and I didn't have any problems with any of the furniture.

I talked to a couple of people and they were in detail on what they do, what they provide, and what kind of services I would get. They gave me one predicted time. It just took a bit longer than they had projected. I got an initial cost. And after a few more things were done, the cost escalated a bit more. Other than that, I was still satisfied with the move.

Allegiance was the broker and the guy out of Vegas had to rent a truck because his own truck didn't work. He showed up a day late and did a good job but he hired these two guys. One of them stole some of my prescriptions and my identity. He made a bunch of charges on my credit card the day after we moved. Then, when they got back to Vegas, they put two other guys on my order and those guys showed up and wouldn’t load anything without a certified check. The quote was way higher than I was given in the first place. They said the load was a little bigger than they thought and I told them to tell me how much more it was going to be. They said they couldn’t tell me until they load it up and weigh it. So, I had no room to argue and I paid what they wanted.

I told the rep that I was searching and would make a decision after I looked at companies. He gave me all the information I needed to do the research. In the end, we chose Allegiance and they were very accommodating. We initially didn't know the exact location of the place we got. I called back and they had to make a change. They also explained to me how long the process would be and the approximate time frame. The moving crew was also very pleasant and they did a very good job with packing things. They wrapped things. I was told prior that the first estimate you get is not gonna be your actual cost. That went up a couple of times. Other than that, they treated everything with care. The ones that did the actual pick-ups and drop-offs were the same people.

We were moving from Colorado Springs to Helena, Montana, and we had a tight timeline. Allegiance Moving worked with us well and I was happy with that. However, they slipped our day-by-day. They basically said, "Oops, sorry, we can't make that day," which caused some problems with our closing because I had to be there for an extra day. Fortunately, that resolved itself in other means. All in all, I liked Allegiance Moving. They were good, friendly, and happy and they were not ridiculously expensive.

The initial price was pretty good, but we still had to add 50% more because the Allegiance guys weren't gonna move the furniture. The original was 45 and they wanted 6,000. They said they have set the final price when they pick everything up because they could change things. They had to make sure they’re being paid for, so it was a surprise, but it wasn't terribly disappointing. They probably did the right thing.

The salesman was good. We just didn't estimate quite right. The other problem I had was that Allegiance gave it to All In One Moving and that was a disaster. The moving crew was not knowledgeable about the storage fees. There were damaged things and they didn't tell us how to make the claims. We're still trying to figure that all out. But other than that, Allegiance was pretty smooth and straightforward. I would recommend them if they're the ones doing the job.

Allegiance is very well-rated. But their provider of transportation was questionable and we had a hard time with them. I scheduled for delivery on the same day but this was not on their record so they wanted to move my stuff within a month. I couldn't receive my furniture within a month. I had to receive it on the same day. They should be more disciplined with the information from the customer if the customer makes an appointment for a delivery on the same day. I had this on my email and on the phone.

I needed to get out of somebody else's house. I already had everything packed up and ready to go. I had a lot of boxes, but hardly any furniture. Allegiance was the second or third moving company I dealt with. I spoke to a lady on the phone and she said that she would refund my deposit if I could get a driver before they did. She was nice. She tried to get a driver but there was none.

My expenses doubled. I was quoted about $2,000. So far, I'm at 5,000, and part of that is my fault. I had more than I anticipated. I gave away all the big heavy things thinking that was going to make a difference, but it didn't. One of the reasons I had more boxes than expected was because I had a lot of antique dishes so I ended up bubble wrapping and putting them in old blankets that I had planned on taking. Then nobody told me that Allegiance had up to 21 days to deliver the furniture after I got a house. It would have been nice if I was told that right in the beginning because my bed was in there. Otherwise, the people that picked up and packed were amazing and very professional. I didn't feel like I needed to keep an eye on anybody. I was very comfortable being by myself there with them and I trusted them. They wrapped and packed everything really well and handled everything very carefully. We'll see how the delivery guys are and the final price.

I wish I hadn't gone with Allegiance. Allegiance farms out their movers and the companies kept sending our stuff elsewhere instead of getting them and bringing it to us. They took our furniture from Biloxi, Mississippi and took it to Dallas, Texas. They put it in a warehouse and I don't think it was climate-controlled because our stuff is filthy, dirty, and dusty.

In the beginning, the guy was super nice and I liked the fact that they didn't badger me like other moving companies. He just gave me a quote and left me alone. But the person that helped me plan the details of the move was a smart aleck. I wasn't impressed in the end. Everything that I was told in the beginning by both guys was not the truth. They didn't tell me that they were just somebody that signs movers. I was under the impression that Allegiance was the moving company.

Amazing service! John and Austin were amazing! Lowest quote of four received quotes and best value out there! We'll be back if we move again! Extremely friendly and knowledgeable staff and crew! I'll be recommending Allegiance to anyone ever interested in short or long haul moving services!

Allegiance did a very good job. George was the coordinator, and he was wonderful. The crew that came to help me with the move was outstanding. They were reluctant to move my piano though. It took a little urging to convince them that my piano would fit in.

The rep with Allegiance was fine. It's the moving company itself that I had issues with but it was Allegiance's fault that they hired this moving company. They did a good job but the driver was rude. Also, they charged me an extra $800 even though I had called and told them how many bins I had of this size and what I had going. He showed me the inside of the truck and said, “Yours is only gonna go from here to here.” But there was already a king-sized mattress in the truck which took up some of my space that I was supposed to be getting for my items. Then they said they'd be here on Wednesday. Originally, I was told Saturday. I hurried down here and I got here Wednesday morning or Tuesday night but they didn't show up till Saturday.

They must have paid for the endorsement because they don't hold up when it comes to customer experience. They ask you to estimate your box count which is nearly impossible for a regular person. So they offered to send someone to do an inventory of my house to make sure the estimate was accurate. The first guy told them he had COVID and couldn't come yet they never told me and tried to blame me for canceling!! When a second person did come, my quote increased by $2000! But I was already locked in too close to my moving date to get someone else. So I booked it and they subcontract everything out....