Vizio Reviews

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About Vizio

Vizio manufactures sound systems and televisions with an emphasis on smart TV technology. Its product line includes LED, OLED and 4K TVs, which integrate voice control and streaming services. Since 2002, Vizio has focused on high-quality displays and affordability, with the goal of making advanced entertainment accessible to a wide audience.

Pros
  • Good picture and sound quality
  • Affordable price for features
Cons
  • Frequent technical issues reported
  • Inconsistent customer service quality

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Vizio Reviews

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    How do I know I can trust these reviews about Vizio?
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    Reviewed May 15, 2026

    Of course my 70 inch Vizio broke down soon after the warranty expired. Anytime you turn it on, it just gets a dark black bluish screen. Really. It’s black with a faint of blue. Nothing works. It has randomly glitched here and there before but nothing a restart wouldn’t fix. Now it’s just completely gone. And… just after the warranty expires. My other small Vizio doesn’t work for live TV because its WiFi connection is so bad it can’t keep up. I’ll never buy another Vizio TV. They are cheap, but you’re just throwing your money away.

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    Reviewed May 9, 2026

    I have bought 2 Vizios in the last 4 years. Against my better judgement. I should of not bought the last one. It lasted a year and half. Never would I ever purchase one again. The pictures gets lines through it. In the middle of the screen it gets a line several inches wide. The picture fades from light to dark.

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      Reviewed May 5, 2026

      It's alright. Just a little awkward to maneuver the apps, even the remote is pretty awkward to work. Operating the apps is so tedious, you need to do everything perfect or else it won't work, for example in order to rewind after you have hit credits (which is what most movies/shows you have already watched will play from) you need to go click watch credits then you can rewind.

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      Reviewed April 30, 2026

      Warranty department is denying my replacement TV because the delivery/pickup carrier cussed myself and my son out and I told them to get off my property. This is the a warranty filed on an already replaced new tv and the same problem happened.

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      Reviewed April 26, 2026

      Would not recommend!!! Technology support needs improvement, along with other issues!!

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      Reviewed April 19, 2026

      Bought a Vizio smart tv. Thought it was a nice tv but anytime I use my HDMI it randomly shuts off. I tried contacting customer support. They sent me to an ai service that gave up after 2 possible fixes. If you plan on using your tv for gaming don't recommend vizio.

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      Reviewed April 7, 2026

      I just bought a new Vizio 65in tv. They now REQUIRE a Walmart account to use the smart features. This is not mentioned ANYWHERE in the packaging and is deceptive.

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      Reviewed April 5, 2026

      Terrible customer service after the company sold to Walmart. Got a TV that randomly will not turn on. Multiple calls to customer service to get it fixed, lots of time & info required to qualify, they will not replace within warranty - only offer to repair through third party service that has yet to reach out to me after multiple calls from my end… a month later, still no TV. I ask if we can just replace at this point & I will return, but they say no, can only start a new ticket again (for more downtime & I assume the same result).

      My time off from work while repair takes place is worth more than fixing the TV at this point. Not to mention the software now features unskippable ads, and it will automatically switch you to their Vizio input and run ads instead of allowing the TV to remain on another input of choice. After supporting for over 10 years, I will never buy another Vizio again, save yourself the headaches.

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      Reviewed March 31, 2026

      Cheap tv that puts lots of unwanted ads for shows that I don’t want to see. They don’t let anyone change the Home Screen or stop the ads.

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      Customer ServicePunctuality & SpeedRefunds & Payouts

      Reviewed March 30, 2026

      DON’T BUY. Many glitches. Customer service is horrible. And I mean HORRIBLE. I purchased a 50 inch Vizio tv November 10 2025. Less than six months ago. After many hours on the phone with tech support, they couldn’t resolve. I wanted an exchange only. They said that the senior team would get back to me. I’m still waiting. Now I want my money back. It’s in the BBB’s hands now.

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      Vizio author review by ConsumerAffairs Research Team

      Originally sold exclusively in warehouse clubs, Vizio has emerged to become one of North America's top-selling TV brands, offering a wide range of LED-based LCD TVs and available at many major retailers. The company's UHD TVs are the first to include Dolby's high-dynamic range vision technology.

      • LED zones: Superior picture quality is achieved by 16 to 72 (depending on the series) active LED zones that adapt to you to deliver brighter brights and blacker blacks.

      • Smarter TV: With a remote that has dedicated buttons for Netflix, Amazon and iHeartRadio and built-in apps and WiFi connectivity, Vizio takes Smart TV and makes it even smarter.

      • Ultra HD: 4K Ultra HD models have ultra-sharp 2160p resolution that deliver superior picture quality, as well as upscaling for those times you're not watching 4K content.

      • High-dynamic range: The Reference Series is available in 65 inch and 120 inch and comes in amazingly clear high-dynamic-range-enabled 4K Ultra HD, which is the benchmark for superior picture quality. With this TV, you will be ahead of the curve of the possible color spectrum.

      • Wide range of models: Vizio offers TVs in several series for different consumers, from basic models to their Reference Series that has top-of-the-line technology and a cutting-edge design.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Vizio Company Information

      Company Name:
      Vizio
      Year Founded:
      2002
      Address:
      39 Tesla
      City:
      Irvine
      State/Province:
      CA
      Postal Code:
      92618
      Country:
      United States
      Website:
      www.vizio.com