Sony TVs Reviews

The Sony TV started showing signs of a bad panel 1 year and 3 months after purchase, or 3 months after the warranty had ended. When I contacted Sony, they insisted I have an authorized technician test the TV, despite the technician diagnosing the bad panel over the phone based on my description of symptoms, and the thousands of identical complaints I have read online. Before having the technician test the TV I made it clear with Sony that I did not want to invest another $150 towards a defective TV, Sony assured me they would make it up to me. The technician came to the house, spent 3 minutes (!) diagnosing "bad panel" and left the bill for $150.

I purchased this TV in Nov 2009 and up until now, I was happy with it. I actually received a lot of compliments on it. It's been only 18 months and the problems start to appear. I have shading on 3/4 of the screen every time I turn it on for about 30min. The shade disappears after but I have a horizontal line permanently on the screen. Now after reading the reviews on it, of course, when the TV is out of warranty, it seems that it's a common problem since I found thousands of same complaints over the internet. I have a Sony technician at my house today to diagnose the problem. The LCD screen needs to be replaced and the cost of that is $2,700 more than what I paid for the TV. I'm now going to file a complaint and eventually a law suit with Sony for selling me a lemon. The LCD's are warranted for 100,000 hours. I haven't even used half of this on mine. I used my TV only on weekends. I am very disappointed with this Sony product.

I purchased Sony 55 inch LCD for my son's Christmas present at Best Buy store. On Labor Day, at eight months old, it totally went out. Sony wants to replace it with a refurbished piece of their junk to which I said no. There is no certified repair center near Paragould, AR.

I purchased a 40" Bravia Sony LCD TV in December of 2007 from Sears in Hilo, HI. It worked fine until two days ago (9-12-11). Then, it literally caught on fire. Smoke was coming out with an acrid smell. The set turned itself off. I pulled the plug. I called Sony customer support. The person that I talked to didn't have the foggiest idea of what I was talking about and couldn't care less. She would only send me a flyer that "would tell me what to do". And that would take 7-10 days to arrive. Meantime, I have no TV. I called Sears and they, of course, will send out a service person in about two weeks. I am so disappointed in Sony's uncaring attitude that I am considering cancelling the service call and simply going out to buy a new TV (not a Sony). Clearly, Sony's quality control has hit rock bottom.

I purchased Sony KDL-52W4100 BRAVIA 52 W series High-definition 1080p LCDTV in September 2008. I used to spend most of my time travelling, so I didn't really watch it that much in the first 2 years. Around October 2010, ghost images started to appear. Later, they turned into vertical lines, not unlike what many people are complaining about. Watching TV started to hurt my eyes.

Sony Bravia TV that's less than 2 years old developed lines and ghosting pictures. It would clear up after about 10-15 minute warm up. Then it quit working completely. I called Sony repair and they took it in to replace the video module at a cost of $550. It did exactly the same thing after one day. I called repair again and they said it was not repairable. I should just buy a new one.

I've had two boards replaced within less than two years; a modified board after less than one year and G1D board a year later, under warranty and accommodation. Now in less than two years, the inverter board went defective. Sony refused to accommodate this repair at all, even the board alone. I offered to pay labor. All they could offer me was an equivalent refurbished model for $1999.95 + tax with a 90-day warranty. They could not give a replacement model number nor attest to the possibility of cosmetic defect. The supervisor admitted that these many major repairs are unusual, but refused to doing anything else! I had worked for Hitachi consumer products and we never had problems like this. This was my first and last Sony product! Sony, a lot of **.

I have bought 40" Sony Bravia (Model: KDL40BX420) two months ago and now, it's not working properly. After one hour, a blinking light closes the TV. I have called Sony services center but no one listens my complaint. I am now worried and I don't know what to do. Please suggest. Sony Bravia is not working.

I purchased a Sony television for $600 and came home to put it together but guess what? The optional support belt kit, which stabilizes the TV to the table mount, is not included. So now, I need to purchase the belt kit from Sony for $10.50 plus shipping and handling and wait 5-7 business days for it to come. So much for having TV this past weekend and so much for thinking that I was purchasing from a reputable company. Talk about cheap!

In March of 09, we purchased a Sony Bravia KDL52w4100. It took my husband at least 6 months to decide and settle on this TV. There was a 2-year warranty. Within that last month of the warranty, the TV had lines. We thought maybe it was the cable. But by the time we had cable come and look at it, it was too late. There was no more warranty. Now much worse than lines, the tech said the panel was gone, and it would cost $2700 to fix a 2-year old TV that we paid $2200 for. How is that possible? Sony offered another TV for $1900. I think not! We will never purchase another Sony product. It is a shame that the dealers sell their crap. I am sure you have seen all of these complaints.

My TV is one week out of warranty and it has purple lined. It was one, then two, and now, a yellow is on. They said that they can't help me.

I bought a 46" Sony Bravia LCD Full HD TV in January 2009. And just today, September 2001, the image has lines and distorted ghost images. My TV model is KLV-46X450A. The price that Sony took for this TV should give a lifetime deal, not a screen that goes bad in less than 3 years.

We bought a 52-inch Sony Bravia in 2008. For months now, a green shadow in the form of a vertical line about 4 inches wide and about 4 inches from the left edge of the screen appeared consistently. Now, the vertical line has turned into either a solid black line or a multi-colored line of pink, green, white, etc. A technician told us that the problem was the LCD panel and that it would cost around $2,500 to repair. That's almost the cost of the TV. We used to count on Sony for quality, but obviously, we were wrong.

I have a 40" Sony flat screen TV and I had a lot of problems with it. I had to get a new current panel put in to my TV. My warranty ran out because I was waiting over six months for an upgrade for my TV in the mail. I couldn't do it myself because I am unable to download it from their site. The panel costs $400 but Sony finally agreed to pay half. I had my TV back two more times to be repaired--once because of sound problems and again for my picture getting light and dark while watching it on dark screens. I also have a ghost image that makes it hard to watch anything with writing and I also get ghost image from my DVD player on to my TV.

I purchased Sony 52W5000 Bravia in 2008. The screen started ghosting when turning on. Eventually, it went away after 10-15 minutes. I called Sony, and had the technician come out, and he said it would cost $3,000 to repair. Now, as of today, the whole TV went black and no longer have a picture altogether. I called Sony back, and they offered a lesser TV at a replacement cost but I would have to adhere to their disclaimer that Sony wouldn't be responsible for any lawsuits or monetary losses.

I bought a 46 inches Bravia XBR television in December of 2009. Less than two years later, I have vertical lines, or all colors running through my TV distorting the picture. This TV cost close to $2000 and Sony will do nothing about it. When I asked customer support what could be done, they gave me the phone number of a local repair shop.

Same as everyone else posting here. Lines going across my screen and ghosting. The TV isn't even three years old. This is ridiculous.

I purchased Sony Bravia KDL46S5100. In August of 2009, it had a line at the bottom then a few days later, a full blue screen, and the TV fails to have a picture. TV has been to HD-TV repair Austin, TX 512-835-1600. They have documented a bad main board and LCD and messaged Sony which has a known issue with Bravia shipments with supply shipped in 2009 and to contact Sony for Support.

We bought a Sony KDL 52Z5100 in November of 2009. It seemed to be a great TV. The picture was crazy clear and the refresh rate was awesome. Then around January 2011, just after the warranty ran out, we noticed a thin black vertical line through the center of the screen. We didn't think much of it at first, the TV was still perfectly viewable and the black line sometimes went away. But then, when we'd first turn on the TV, suddenly the color seemed "off". There were light spots and dark spots. But after it warmed up for 10-15 minutes, it would be fine.

In February of 2009 we bought a Sony Bravia KDL52WL140 for $2,598.00. I thought everything was great with the combo package and all. I liked it, so I splurged and bought the Sony Blue Ray. Now, I wish I had not done so. My TV has little horizontal line across it and no warranty. I called to check on the service. I was told by the representative on the phone that the set was still under warranty and gave me a number. When I called the number of the repair service, the man informed me that the set was not under warranty and could cost as much as $2,000 to fix the problem and that I would also have to pay for a service call just to diagnose the problem. Word to the wise: don't buy Sony.

I purchased a Sony Bravia KDL 46V2500 in 2008 for 1000's of dollars and it does not work!

My 46" Sony Bravia (Model Number: KDL46S4100) which is just over two years old started showing horizontal lines across the TV whenever we're turning it on. At first, there were just four evenly spaced lines but now there's many more, and with ghosting on the right. It is starting to get darker on the initial start up and it is taking longer and longer for it to go away. I haven't contacted Sony yet. I wanted to do a research on the problem first. It seems like they aren't going to do much. Assuming that I will have to start a class action suit, if anyone else is interested in joining me, contact me at **. I am going to call Sony shortly and also retain a lawyer. I will probably take it to a couple of different repair shops and get estimates as well.

I bought a KDL-52W3000 52-inch 1080p in early 08. Shortly after the purchase, the HDMI #1 went out. I switched over to #3. It went out about 12 months later. Now, the sound has gone out and the unit will only show in 480P. What's the deal? For the price of that TV, it should last 10-15 years. The older models did. The service tech told me it would be 700.00 plus pick up and 2 weeks to get it back. That's the cost for something that shouldn't go bad in the first place. What happened to the Sony I used to know and respect?

I purchased a Sony Bravia LCD Digital Color TV (KDL-32xbr4) in 2008. I have the same problem as the thousands of other people that have posted a complaint about Sony--the vertical lines! I called customer service and was told to take it to a service shop. The nearest Sony repair shop is over an hour away from my home. I called the repair shop and they said that a ton of people have called them with the same problem and it will cost $800 to repair. I was told that I was better off buying a new TV. I called Sony customer service again and was told that I couldn't speak with a manager because there is no manager. The customer service was so condescending and rude. I will never buy another product from Sony! The worst customer service and the worst TV I have ever owned.

I have had my 46" Sony Bravia LCD TV for under three years with no problem until recently. For the last six months, after I power up the set, half of the picture shows double images and vertical bands. I took it to my TV repair person and he said that not only did my TV have this problem but so did other Sony LCD TVs. His solution was to layer in a material between the frame around the screen and the screen itself. By applying pressure to the gold connectors on the ribbon cables, a better contact was made. No parts were needed for this fix but the labor charge was $225. This seems to be an issue on faulty design/workmanship, something that Sony is not known for.

Like so many on this site, I bought a 46" Sony Bravia LCD Full HD TV less than 2 years ago. Recently, the image has lines and distorted ghost images. I'd like to join any class action that may be underway as I suspect that very soon, my TV will cease to function.

I have a 32" KDL-32L4000 LCD TV. I had it since June 2009. But now, a permanent horizontal line is in the middle of the screen. The part of the picture under the horizontal line is distorted, blurry and all the colors of the Crayola box show up on the screen. Other owners in the same predicament stated that the LCD Panel is no good. According to other owners of a Sony TV, the repair is between $2000-3000.

My Sony Bravia TV started displaying lines across the bottom of the screen so I had it sent for repair. I called Sony and I was told that the television was recalled. I read reviews and wondered what my alternatives are. What am I going to do?

I bought a Sony KDL 40Z4100 at Sears in early 2009. Two weeks ago, the screen went black. The local service center told me that it's a bad screen, a common problem with sets made at the time. The screens are defective and Sony said that replacement parts are not available. End of the road. Two years are all I get for $1200. I will not purchase another product from Sony.

Earlier in the year I bought a Sony 3D TV. It was a beautiful TV with a great picture, but the 3D did not work. I saw in the manual that it said call Sony if there is a problem and not to return it to the retailer. So I called and they sent out a repairman. He looked at it and told me there was nothing he could do to fix it. He then called tech support and they told him that they have a special team that only deals with 3D problems. He gave them my contact info and they said they would call me. That never happened.

We purchased a Sony Bravia 46" flat screen TV 2.5 years ago. And we also purchased the warranty. On July 26, the TV was serviced. It was identified it was the screen and needed to be replaced. The service engineer put in the order, and stated it would take 7-10 days for the part. After 12 days, we called the office only to find out that the TV had to be replaced and the store manager was reviewing. About 1 week later, we called the store again. We were told that it was being reviewed by the corporate office. Finally, we received a call that they would be replacing the TV with a Toshiba 46", since the Sony 46-inch is no longer for sale, or so we were told.

We purchased a Sony Bravia 46" LCD TV in 2007 for $3,500.00 and purchased a 4 year warranty from the dealer. The TV went black, no picture and no sound. An authorized Sony repairman came out and said that QM Board is out and will cost $570 to repair. I called Sony and there is nothing they could do because the warranty I purchased has expired. I will never purchase another Sony product.

I have been a Sony promoter for years - six Sony TVs, 2 DVDs, 3 VCRs, Stereos, etc. I would stand in front of Sony TV's at COSTCO and tell potential customers that if they were considering buying a new TV, to buy a Sony TV. I must have sold 12 Sony LCD's at COSTCO. I'm a graduate electronics engineer specializing in TV's for 32 years.

I purchased a TV a little over two years ago, KDL-32S3000. Now there's a grey haze over the screen.

Sony Bravia model KDL-52Z5100 has four sections of horizontal lines, ghosting picture, lasts about 10 minutes and clears up after TV is turned on. Sony said this model does not have such problems and that I should take it to repair because it might be a "minor" thing.

I purchased a Sony 52" LCD in June 08. I paid 2787.00 for it. I have always purchased Sony products. Never again! I have lines running all through my TV. I was told I needed to have a repairman come look at it. They were unsure of the problem! With all of the same complaints, you would think they would know what the problem was by now. I will never purchase a Sony product again. I have to watch TV with lines since I can't buy a new one! I am very dissatisfied!

I have screen problem on my KDL-40W4100. Horizontal lines randomly spread throughout the screen, some comprising of vertical columns across half the screen.

We purchased the Sony Bravia TV in 2008. In the last 6 months, we started having the vertical lines, picture fading in and out, freezing etc. Sounds like the same issues many of you have already reported. We just took ours into a local service center and they said it is in the panel and not worth fixing. What a major disappointment. We paid over $2000 for the TV and it only lasted 3 years! Never again will we consider a Sony purchase.

I bought a Sony Xbr6 52 LCD TV from retail store in Elk Grove CA that was going out of business with no warranty and was more than happy till about 18 months when LCD board started having lines going through it and it just keeps getting worst.

I have the same problem with Sony, TV model number kdl-46s4100. Just like other customers, the TV is past warranty. It has thin lines going across and on one side. It has the shadow like ghost images.

Hello, my name is Prasad. I purchased a Sony LCD TV on 14-01-09, model number 32V400A S number 1218701). Three months back, the remote sensor part has gone out. I made a complaint to the Sony Service Center, and they repaired it. Then the color shades disappeared. I mean the images on TV are ash like in color, and the signal level was reddish. For a big company, I did not expect these problems.

I have two XBR Sony televisions (KDLXBR4/46 inches and KDLXBR5/52 inches); both of which have serious faults I have had the 46 inches TV repaired under Sony's extended warranty last year because Sony admitted that there is a fault on this model. Again, the same problem recurred a year later. The panel distorts causing loss of picture starting on the right, and gradually deteriorates to no picture over a month.

I purchased a Sony Bravia KDL-46v3000 in April of 2008. In the last few months, many vertical ghosting images have appeared, along with discoloration and horizontal lines through the TV.

I purchased a Sony Model TV. I filed a report with a service technician. They said I would hear from them in two business days. I've read the bad ratings on the internet and don't expect to get any good results from Sony. My TV is an older model and I have purchased a projection lamp. My TV now has a yellow (big) spot in the center and a blue hue on the right side. Sorry Sonny, but no more of my money. Your TVs do not last.

On Saturday, August 6, I went to return a Sony 22-inch TV that I purchased in October. 2010. I bought the TV for my granddaughter who was away at school and just returned. I was told it was still under warranty and I received a slip to exchange for a new one since I had continuous problems with that one.

I bought a Sony Bravia KDL-52Z5100 from Best Buy in November 2009. My TV is less than 2 years old and the left 2/3 of the screen is flickering or ghosting and is sometimes black.

My father purchased for me and my husband a Sony KDL40XR7 on 03/09. 2 weeks ago, the TV got 4 white lines going across the screen along with some double imagery that (for now) goes away in 15 minutes.

My Sony Bravia 52 inch flat screen lasted about 15 months. It developed the same symptoms I have seen described, jitter in the picture until it warmed up about 10 minutes, then ok. Unfortunately, the video finally quit working at all, so I called a Sony authorized repairman, who took it to his shop. Two weeks and $550 days later, he brought it back and I still have the same problem. The conclusion is that Sony is making crap TV's and I'll eventually have to replace it, definitely with Samsung who seem to be paying attention. I thought Sony was the best, but they have lowered their standards without lowering their prices.

I have purchased the subject TV on 13/5/11. It was very awful to observe that from the very first day, the images on the TV were hanged when the program is going on. Another problem has developed for the last seven days, i.e. third week of July 2011, a dark vertical broad line was appearing on the screen of the TV as it was switched on. It is very painful for me to bear such inconveniences even after purchasing the highest priced TV.

In August of 2008, I bought a Sony KDL-52XBR4. Less than three years later, the picture started to go causing rainbow colors to appear. I went to an authorized Sony repair shop and they told me that the main circuit board was gone and it would cost $2,400 to fix it!

In 2009, we bought Sony Bravo 52" TV and 14 months later, it started strips and ghost pictures every time we turned on the TV. It has to warm up 10 minutes before the screen can go back to normal.

I purchased a Sony KDL46S4100 in the summer of 2008 from Circuit City. I did not purchase the extended warranty. Like so many others with Sony TV's, I have recently experienced 4 horizontal lines across the screen with some ghosting of the image upon startup. Currently this issue clears up after 3-4 minutes of the TV being on, but after reading other posts on the internet, it seems as this issue will continue to progressively get worse.

I purchased a Sony flat screen TV (2008 model # KDL-46W4150 with S/N 9001572) on Christmas 2009. On May 2011, the panel has gone out and repairs will exceed the cost versus the worth of the TV ($1,600.00+/-).

I purchased the Sony Bravia XBR 52" for Christmas 2009. It has been a great television with wonderful picture and resolution until this week when it now has a few vertical lines across the screen. I know that this TV is 7 months out of warranty and Sony will not stand behind the obvious defect in workmanship. There are so many complaints about this problem. I will not be purchasing from Sony again.

I purchased a Sony Bravia KDL-32L4000 TV in August 2008. A few days ago, I started having problems with the picture - image distortion, flickering and ghosting (double vertical imaging) that will not go away.

I purchase a Sony 52" LCD TV, model KDL 52XBR9. The picture started to fail in about 11 months. Half of screen was black for about 20 minutes after I turned it on. I called Sony. They said that I need to load the upgraded software. I did, but the condition did not greatly improve. TV operated this way for additional 6 months and eventually failed. I called Sony back and asked them to honor their warranty. It was a condition identified when under warranty. They refused to honor their warranty.

Hi. The Sony Bravia LCD TV, which I brought two years back, gets some problems after one month of use. To further my request, the technician came from Thiruvalla Service Centre. He said the power supply (KLV32S310A) of the above TV got damaged, of which is not available in Kerala. He advised me to exchange the TV itself. Is there any chance to get this TV repaired rather than exchanging? We were trying to use Sony products most of the time, but I am confused now. Please advice me on the above subject. nibu

I purchased a Sony Bravia 40 inch LCD TV in May 2009. The model is KDL-40V5100. The set was made in Mexico March 2009. In July 2011 when turning on the set, the picture was a set of bright green lines extending across the panel. Shortly after the "green" faded and a blurry picture was seen. It was impossible to make out the images. I did all the troubleshooting steps to no avail. Since this problem seemed to have the symptoms of a panel failure, I contacted Sony via their website. The advice was underwhelming and Sony denied that there was ever any problem with the flat panel failing. I contacted a local TV repair person and he said panel failure was common.

i bought a kdl55nx10 LCD TV 3dcapability and the TV was refurbished the speakers in the TV were bad they sent me the same TV they told me the TV will be new i received it 7/7/2011 and the same thing ..Bad speakers...i payed 775.00 for this TV and i told them i want my money back they told me i cant get a refund because the warranty...how can they not give me my money back it has not even been 30days...please help me!

I have many products of Sony. Two years ago, I bought Sony Bravia 32S310A LCD TV. Now this TV's power supply has a problem so I called Sony customer service. One technician answered and said he can't service power supply problems and that power supply is not available in his center. He told me exchange the LCD.

I purchased a KDL46W4100 from Circuit City in 8/08. A small vertical black line appeared about 14 months after we purchased it. It was just a small line, we didn't worry about it much. It had little to no effect on the television watching as it was on the far right side and was very small and it came and went from time to time. Eventually, it turned into two lines that came and went and then the whole TV was bad.

The TV Sony KDL40V5100 began powering itself off after about 18 months of use. The set was purchased near the end of 2009. Then, when the set started working again, 50 to about 100 equally spaced vertical colored lines appeared across the picture screen, making viewing pretty miserable.

I purchased a Sony LCD TV (Model #: KDL-46W5100) in 2009 without an extended warranty. Fourteen months after, the bottom half of the screen became darker. I contacted Sony which, in turn, told me to contact a repair center for diagnostic.

I bought a Bravia TV in December 2008. I informed them in February 2010 of an issue, I was told to call my cable provider. The TV panel is now gone, $2,000 to repair. Many, many others with same issue, and Sony doesn't listen.If you are one of the unfortunate ones, call your Attorney General, file a complaint and force a recall or class action suit.

The Sony LCD TV model KDL52XBR9's screen is blurred and horizontal lines run through. The set is 1 1/2 years old, so warranty is over. I see there are many complaints on this. There should be a class action lawsuit on this .

We purchased a 60-inch Sony TV about 5 years ago for approximately $4000. We were told it would last as least 20 years. A couple of years after the purchase, the TV screen went entirely green. It took a while, but Sony did come out and fix it (We found out now that there was a class action suit pending which is probably why they did fix it). While watching TV last week, the TV just turned off and will not turn back on. There is only a red blinking light. We went online to Sony and put in a repair request.

Sony offered me a new set for $650.00 (list for $795.00), plus I would have to pay for the repair estimate that Sony told me to get ($89.00). I didn't buy extended warranty but I expect the TV to last at least 5 yrs. Sony doesn't care it their product doesn't last.

Bought a Sony Bravia model KDL-46V3000 in 2009. (Manufacturing date 2008). Screen is blurred and lines appear, unable to tell the picture displayed. Spoke to Sony chat help and they never heard of this problem! Yeah right.

Sony Bravia TV has fading colors after only 2 1/2 years, blurring in the corner and gradually getting worse affecting the whole half of the TV. In the beginning when it would warm up, it would straighten out. But now, even that does not work.

I purchase a Sony Bravia on November 2009. The television was used very sporadically and on March 2011, the television stopped working. Since I had purchased the extended warranty, I contacted Sony. A technician came and picked up the television. A few days later he brought the television back. The television worked for a couple of weeks and then it had the same problem. The television power is on but the TV is black with audio on and off.

In February we purchased a Sony LCD 52" flat screen and on the last week of March, the television went out. We had an extended warranty as well as the warranty that comes with the television. We were instructed to call Sony as the store only sells the television (last time I shopped there). We called Sony and was told they would send a repairman to the house. After a few days they came and inspected the problem and took the television back to their shop. As weeks went by, we finally contacted Sony and was told the part was on back order. Several weeks went by and we called Sony again only to find out they could not get the part we needed. We were told they would send a new TV in its place. We told them we did not want to get another television like this if we could not get it repaired, why would we want another one.

We bought a Sony SXRD KDS-60A2020 projection TV in March of 2007, and we had to replace the lamp two times. I understood the first time because it had been about two years and the TV was on a lot, but the second time came within a year. I had been more careful about leaving the TV on as much. When I complained to Sony, they said that there was nothing they could do, but send a repairman to make sure there was nothing wrong with the TV. I agreed, but I had to pay $100 just for them to come out. Then he found the bulb was shattered, but he could not find any reason for that to happen.

In January 2009, I purchased a Bravia KDL-52WL140 TV. In April 2011, the screen started showing white lines all over. I called the support number and was told I needed a tech. The tech said that the main picture panel was bad, and it would cost around $2,000 to repair it. But I am 4 months out of warranty.

I bought an LN46A650AIF in September of 2008 for $1600 and on May 10, 2011 it started to go on and off then sometimes horizontal color lines on screen. I called service after reading all the problems with this year models. They said a one-time free fix for capacitor problem and then they said if it wasn't the problem, I would have to pay and I made the mistake of saying okay, just fix this $1600 piece of plastic.

My Sony Bravia KDL52VL150 went bad after about 14 months. I contacted Sony and discovered that it was still under warranty and they would take care of it. The repair shop personnel arrived at my house the next day and picked up the TV after determining that the LCD screen needed to be replaced. This was on February, 2011. After a couple of weeks the repair shop did not receive the replacement parts from Sony to make the repairs. I promptly called Sony to ask if they could tell me when I could expect to get my TV returned and I was told that the parts were on back ordered and were not expected to be shipped until April 29, 2011!

In August of 2008, I purchased a 46" Sony KDL-46V4100. We thought, because of Sony's reputation it would be a great investment. I should have done more research. About 18 months after the purchase, we noticed that when we would turn on the TV, there were lines on the right side of the screen. It would go away after about 5 minutes. It progressively got worse. About 4 months after it started, we would turn on the TV to a black screen and after 5 minutes, the picture would show up, still have lines, blurry vision on the right side and then after about 10 minutes, it would be fine.

Christmas of 2009, I bought a Sony 40" Bravia LCD TV, Model # KDL- 40W4100. Within 18 months, my TV starts turning itself off and the red light on front blinks 14 times. After having a TV repairman look at it, he said it had to do with the t-con panel and Sony did not sell that part separate. It came with another part, which would end up costing me $1,100.00. That's what I paid for the TV! I have seen a lot of postings for this problem. No one at Sony seems to want to help with this problem.

Inspired by the experience of Terry of Gloucester, VA, I wrote to Sony about my TV that had its LCD panel go bad. I have spoken with a representative and have completed your survey. Still, I must officially register my complaint about your product. My wife purchased the television at Christmas 2009 as a surprise gift for me. For good or ill, she did not purchase the extended warranty. Now only four months after the warranty expired, I am having problems that prompted your recommended repair facility to recommend just buying a new TV. Specifically, the LCD panel seems to be shot --not a technical term but that seems to sum it up.

Mr. Howard **, I behold a last ray of hope which is why I decide to write to you. Kindly ponder pensively the miseries I have been suffering at the hands of the so called multinational giant (Sony India). I purchased a Sony TV set (40EX720), from Sabharwal Electronics Dwarka Delhi (India) on 18/03/2011 for Rs. 83000/-. I send 13 emails but received no reply (which was addressed to top officials of Sony India including Mr. Tamagawa **, Mr. Sunil **, Mr. Umakant ** and Ms. Vineeta **. Four unattended letters addressed to Mr. Tamagawa **, Ms. Vineeta ** and MD, sent by registered/speed post to Sony India corporate Office: A-31 Mohan Cooperative Industrial Area, Mathura Road, New Delhi-110044.

In 2005, we purchased a 55 inch Sony rear projection TV from Circuit City for around $3500. The optical block went out just shortly after we go it. Sony replaced it because it was still under warranty. Now it has gone out again! It's a piece of junk! Blue blobs and stars are appearing in the left side of the TV and everyone has blue face. Sony is not going to do anything about it. From reading web posts, it will cost around $1200 to fix.

This downfall of Sony quality goes back to at least 2003 in my experience. I bought a base model Sony 27-inch flat screen CRT set in March of that year. We loved it so much that we bought another six months later, this time the higher-end model. Few on this BB will be surprised to learn that the cheaper set is sitting in front of me eight years later, working well. The more expensive model had two minor repairs that set me back $125 each, a total of more than half the purchase price. Then the power surge relay got to be temperamental and it was hard to turn on the set, though it worked fine once it was on. I left it on for six months, day and night, but then we had to go away on a trip. Darn thing never turned on after that.

I bought a Sony Bravia KDL-46W5100 from Best Buy in La Grange, IL on 11/29/2009, but didn't invest in the extended warranty (its a Sony!). About 3 months after the one year warranty ended, the bottom 3-4 inches of my screen developed lines; some black, and some bright hues, and other colors, wherever there was an image on the screen.

We purchased a Sony television, model # KDF-E-50A10 in May 2006 at Sears in Kahului, Maui, HI, at approximately $2500. Now, there is a yellow aura that appears blue almost all of the time. It is very disturbing, and even more disturbing is to go online and see the list of complaints against Sony.

I bought a KDL 32 4000 LCD TV two years ago. There was ghosting in the image.Sony said they cannot do anything about the problem. All they wanted to know is if I purchased the extended warranty.

In June of 2009, I had purchased a Sony Bravio LCD flat screen (Model: KDL-52V5100) from Ultimate Electronics. Within the last two weeks, I started to see vertical lines through the TV. We have had Sony Bravio TV for less than two years. We had called Ultimate Electronics and they had recommended a place that would be able to come out and do a diagnostic on our television for $90.00. Jose with Downtown Radio came out to our home on 3/29/11 at 1:30 PM. The service tech informed us that we need a new Flat Panel for our television and gave an estimate of $2,000.00. We do not feel that we should have to pay $2,000.00 for them to get out and have our Sony Bravio fixed (that we have had less than two years).

I bought a Sony Bravia KDL52W3000 Flat Panel TV for $2500. Two and a half years later, I started getting lines across the screen, left half of the picture was dark, an orange tint, and the the picture started having ghosting and jumping around.

i bought a Sony Bravia KDL46w3000 in 2009. Approx.13 months after using it, we started to experience shadows and bleed over on the picture. This would clear up in a few minutes so it was not hard to deal with. This has gotten progressively worse. As of now, it is like this all of the time. This set was made in Feb. of 2008. I called a local repair shop and was informed that he had 3 other Sony's in his shop experiencing the same problems. i was told that the panel was bad and it would cost more to repair than the set was worth. Sony has been aware of this for several years and they are still putting out defective sets. No more Sony's for us.

I purchased a 40" flat screen TV Model KDL - 40W5100 for $1200. I have been without our new TV set since the power supply went bad on November 28, 2010, two days before the 1 year warranty was due to expire. It is now March 17, 2011. It has been 3 months and their parts department still cannot give an estimated time of arrival for the replacement part.

I purchased a Sony Bravia Flat Screen TV for $1,200.00 and it is nearly 2 years later and the TV isn't working. I understand that the product warranty is up, but is this business in America? "Here, spend $1,000 only to get a 2-year life. Here, spend your hard-earned money, throw your TV out 2 years later?". I would like some support or assistance with this please. I have not even finished paying the TV off yet and it is already not working!

I purchased a 52" Sony Bravia KDL-52V4100 on June 12th 2009. I purchased the TV at Handy TV in Cullman, Alabama.

Two years ago, I purchased a Sony Bravia KDL 46W4100. I chose Sony because of their reputation for building a high quality product. I was even willing to pay more money for the Sony name. Unfortunately, I have not had a good experience with my product. My panel is now bad. I was disappointed that my Sony TV didn't even last two years but even more disappointed to find out that Sony only stands behind their products for one year.

I bought a SONY 3D TV (Model: KDL-55HX800) two months back and now, that TV is showing ghost images. SONY has denied to replace the TV. After several calls, some local technician of SONY distributor picked my TV set and tried to repair it. I am so frustrated with SONY. I paid $2,500 for this TV and now I am frustrated since SONY deceived me by selling such a product. I am thinking to take legal action against SONY. Please check Sony Style support forums for complaint subject "serious problem with Sony-3D TV." I suggest that all victims of SONY products to file a legal fraud case against SONY. It is a fraud against poor consumers who pays so much money and get faulty products. Economical damage worth $2,500 and mental stress worth millions of dollars.

It seems that I'm getting the runaround game and it's more like who will give up the fight first. My KDL 40XBR4 Sony TV is still hanging on my wall for over 10 months and. A repair person, which was recommended by Sony, has seen it twice. First time is when the panel was replaced on 4/10 at no charge.But on the same day, 15 minutes later, it was back to the same problem.

I purchased a Sony Grand Wega in 2007. It worked good for about 4 months. Then, it had screen problem which keeps getting worse. Best Buy sent out a tech and fixed it. In Feb. 2010, it had the same problem and another tech came out and replaced the mother board, bulb, and everything but the shell itself. The tech said that it would have cost me $1,800 without the warranty. It worked great for another 4 months. Then, it went completely out with no picture, sound, nothing but a red flashing light. The warranty ran out 3 months ago. So, I contacted Sony and got some lady from India going through the script: “turn it on, turn it off, unplug it, turn it on, etc.,” with no results. Then, she told me to call a repairman at my cost. Never again will I purchase a Sony product.

I bought a $4,500 TV from Sony in 2007 along with an extended warranty. A month ago, the screen went black. I tried contacting Sony. They directed me to World Wide Tec who only directed me back to Sony. After finally getting someone at Sony to speak to me, they ordered the part needed for the repair of my TV (without even sending someone to check the TV). And they set an appointment for World Wide Tec to come and replace the LCD screen. The day before the set appointment, they canceled because the part was not available. Frustrated after 3 weeks of waiting, I called Sony back. I specifically asked customer service if there were any recalls made on the specific TV model. I was assured that there was no recall. After a quick search on the internet what do I see, a recall on my TV!

On 02/14/2009, we purchased a Sony Bravia KDL-52W4100 from Sony through Amazon. When we received the TV, we were quite happy with the performance and picture quality. Approximately 22 months later, my husband noticed two horizontal ghost lines, approximately 6 inches from the top of the TV. These ghost lines were also located on the right side of the TV. The lines in the center of the screen are 6 inches long and 3/4 inch wide. The right side lines are 3 inches long and same width as in the center. Sony support was contacted. As with all reviews, we were sent from one customer service/tech to another. All customer service/tech reps were not located in this country and were quite hard to understand. Since Sony is recognized as a reputable company and has great TV reviews, we did not purchase an extended warranty. This was a huge mistake to not purchase the extended warranty.

I purchased the Sony TV in July of 2008. Shortly after, I noticed vertical lines on the right hand side of my LCD television. Soon after, the TV displayed a delayed picture shadow, ghost shadows and a dark picture. The TV was $1,719.00 and only lasted a little over a year. The worst large purchase of my lifetime. I called Sony in hopes that they would help with the issue. Their response was to have a technician look at it at my expense since the warranty had already expired.

I purchased a 47-inch flat screen TV on December 2009. I brought it home and while watching, the sound cuts out. I returned the TV to Best Buy and got another one. I brought it home and a day later, sound cuts out again. So I pretty much lived with it throughout the year. I read on numerous occasions of the complaints that the sound cuts out on this model for many people. My sister also owns a Sony TV, a 50-inch. She bought it over 4 years ago. She called and complained that the picture was green and they told her they would replace it with a new 47-inch Sony Bravia, or she could pay 350 bucks and get a 60-inch. Of course, she chose the 60-inch. Why would they help someone who bought TV 4 years ago as opposed to someone who bought their product less than a year ago?

I purchased a Sony television (model KDL46S4100) from Best Buy in January of 2009. In October, I noticed a problem when I turned the TV on. The left side of the TV was blurry and took about 5 minutes to clear up. The problem has since gotten worse, now taking 20 minutes to clear up. I spent $150 today to have a repairman come to give me a diagnostic estimate. He said my panel had gone bad and needed to be replaced. He called his supplier for an estimate for the needed parts.

I bought my Sony LCD TV KLV32 for almost PHP50K with home theater last October 2008. After 2 years and two months this December 2010, my LCD TV went negative picture. I brought the unit at a local service center (and of course, out of 2-year warranty) they told me that the harness connector and the panel needs to be changed to the tune of PHP27,900. The same amount of a brand new LCD TV 32" today. As I was a believer of Sony products when it comes to durability before, I was so disappointed with Sony now. So consumers, beware! Sony is not like the way we used to believe when it comes to durability. It's like we are just buying the name! I'm planning to buy a new LCD TV rather than spend the amount for repair and definitely, it's not a Sony ever.

The staff would not accept the e-coupon Sony issued. Even though the coupon explicitly stated that it can be redeemed at any Sony Style retail location, the staff was rude, irresponsible, and incompetent. When I called the Sony website customer service who issued the coupon, they didn't know how to resolve the problem either. They kept saying that it's not their responsibility. I'll never buy Sony products. I'll never deal with Sony because there are many other companies who have much better customer service. Sony doesn't deserve my business.

I bought a Sony KF-50WE620 from Sony in 2004 or 2005 from Costco (records can be obtained if needed) and 2 years later, the optical block failed and we began to get the blue blob issue that so many have experienced. I was unfortunate enough to have been unaware that this was a common issue, and since the TV was technically out of warranty, we did not bother contacting Sony. A couple months afterwards, when our financial status was a little better, we decided to get this TV repaired only to find out that it was 3 months past the recall period.

I purchase a Sony TV (model KDL-46XBR4) from Sears. The problem I'm having is the same as other complaints with the TV screen with lines going blank with sound. And now it does not event turn on. We notice this problem a month before one year from date of purchase and we have not used this TV as much and it is in our bed room. I have notice it had some glitch a few months after we purchase this TV and assume it was not to be an alarm with until it started with lines and dark shadow to show up on the screen. I called Sears and they said we needed to call Sony USA, which I have back in March of 2010. I was told by Sony USA to contact Sony Hawaii service and now I'm dealing with ADA'S TV and Electronics, which is Sony’s repairs service in my area.

I bought Sony kdf 55wf 655 LCD TV for $2799 + extended warranty 05/17/2005. 2006 this TV had problem with blue dot and blue screen. Since I had extended warranty, I called 2008 best buy and then send tech to see what problem I have with the TV. He told me lamp is bad then he change lamp on TV. I still see the blue dot best buy did not fix problem and I just find out online that Sony been sued by class action lawsuit. Sony offering different model for $225.00 + tax. TV they are offering they sell for $1200.00 at best buy. When I bought this TV, I paid $3200 plus repair 12-07-2010 $305.00 to find problem.

I have had an experience with a Sony television, specifically a 46 flat panel (Model: KDL 46VL130) that many others seem to have had. We bought this TV set at Costco in Grafton, WI about two years ago. Confident in the quality of Sony products, we did not purchase an extended warranty. It was a bad mistake! Approximately one year after the purchase, the problem started: in upper right corner, the picture became smeared with double images. After 10-15 minutes when the TV set warmed up, the defect disappeared. I thought we could live with that little issue.

I bought a Sony Bravia 32 inch television. After 6 months, it started intermittently sending out a completely random ear-piercing noise and the screen went completely fuzzy, then the TV turned itself off. If you turned it back on it was okay until some time in the future when it would randomly do it again. This went from once a week to once or twice a day. After much haggling and wasted time/money dealing with Sony customer relations (I honestly believe they were giving me bad information, such as wrong reference numbers to try and shake me off as they have had so many problems with these TVs), I got a replacement TV sent to me.

I have had a Sony Bravia for 10 months and it stopped showing the picture. I have called Sony to honor my warranty and it has been 1 month and they still have not fixed my TV. And when I call customer service, all they tell me is that they don't have a date to fix my TV yet. Their customer service is straight garbage; I am very disappointed with Sony and will never buy their products again.

I bought a Sony Bravia TV last year. Nine months later, we started having problems with the back lighting. My wife called Sony; they sent a repair guy. He fixed it but the fix only lasted a few weeks and the same problem occurred. We called Sony back; they said it would cost too much for another repair so they sent us a remanufactured TV. It lasted 5 weeks and now it's the same thing and no sound. I am very disappointed. What should I do? I googled people having problems with Sony Bravia TVs and got over a million hits.

I purchased a Sony Bravia KDL-46VL130 in November of 2008 assuming Sony was a strong name for TVs, in addition to other electronics. Boy was I wrong. As of today, 12/10/2010, not 2 years since I bought the TV, the LCD panel has went. I'm receiving bands through the whole screen and colors are completely messed up --extremely bright, almost like picture negatives. It seems like any color using the blue filter is completely messed up. I called Sony and was told that I needed to contact a local service because my warranty was expired, but it sounded like the LCD panel was broken. This was confirmed by a local support store.

I bought a Sony Bravia LCD 37-inch TV in mid 2008. At the end of the first year, I found I couldn’t use the controls on the TV. They wouldn’t work. Only the remote would. I rang the store I bought it from and they had it fixed under warranty. Now in 2010, I have another problem with it. When I turn it on, it just loses all power and shuts down, even the standby light. I have to unplug the power cord for 10 minutes or so then plug it back in. Even then it may not go. My record for doing this process is 12 times, well over an hour and a half to get it going. I paid NZ$2500 for it and would reasonably expect it to be trouble free for 7 - 8 years or more. Any help?

I bought a replacement lamp for my sonny XBR1 rear projection television in June of 2009. It is supposed to last 3 to 5 years. Less than one year later the red blinking light marked “lamp” went on and the television went black. I couldn't get any help to explain why a lamp would last so short and I had to buy a new lamp for $250 in June 2010.

On 6/15/10, I bought two new Sony Bravia NX800 TVs. One of the sets developed a problem in November so we called Sony warranty and they gave us 3 service companies to call, the closest one came out. The set’s motherboard was bad so they took the set, replaced it, and delivered the set back. What they did not do is see if the set was working. It has no picture, only a message that no signal was being received. Sony said you set it up and see if it's working. That is not acceptable. Even Best Buy made sure it worked.

I bought a television about 8 years ago. The convergence chip on it has been replaced four times. To me this is a defect; about every 2 years it gets replaced. $1600.00 TV, $700.00 in warranties and a cost of $350.00 to fix it again if I want to keep it.

I purchased a Sony Bravia 46" television on 6-22-08 for $2,114.68 from Best Buy in Braintree, MA. For several months, the TV had been "ghosting" and then had a total black screen when first turning on. Best Buy referred me to a Sony service repair company by the name of Worldwide, 866-856-9897. Worldwide's service tech informed me of the repair needed: Panel $1174.65, BU $366.24 and a power supply $244.44. Upon contacting Sony, I forwarded them my proof of purchase and the repair bill from Worldwide. Worldwide informed me of the fact that they have repaired many of the exact same TVs that were not under warranty such as mine, and Sony has paid for the repairs because Sony is aware of the problem with this model.

In Nov of 09, after a lot of research, we purchased a Sony 52 LCD TV, model KDL-52XBR9-52 for $2,000. Approximately one week before the 1 year warranty was over, the TV started having problems. Some days, when first turned on, it would have double image and lines across the screen, for about 10 minutes, and then it would correct itself. Initially, we thought it was the HDMI cable, the cable box or other devices connected to the TV and it took about two weeks to eliminate all the other possibilities. We then contacted Sony service and were told that the warranty on this unit was over, by one week, and that Sony would not help.

I bought a Sony Bravia KDL46V5100 in May of 2009 and in October of 2010, the set started showing color banding across the screen. I called Best Buy; they sent a tech, a $150 service call, to tell me that my LCD panel was bad and since the TV was 18 months old, it was out of warranty. He told me to contact Sony because they have had a lot of issues with their LCD panels and this repair may be covered. It wasn't and the only thing they would do is offer me a new TV for $700. Why would I want to buy another piece of junk with the same hardware only to have it fail just out of warranty? No thanks. I will never buy Sony anything again and I will badmouth them to everybody I know. Best Buy was great, they didn't charge me for my service call.

We purchased a Sony KDL-52W3000 2yrs 11 months ago. We called Sony for help. The representative referred us to a local repair company. According to the repairman, the LCD unit needs replacing which he said was a common problem with this TV and has been for several years. He said the company knows about it. To repair the TV would cost $3,000 which is more than we paid in the first place. I filed a complaint with the company two weeks ago and they gave me a complaint number; I haven't heard a thing. After reading the number of complaints about this same problem, I doubt I will hear anything. The company should have filed a recall but didn't. Needless to say we will no longer purchase any Sony product neither will anyone we know. The TV proved to be the most expensive TV we've ever purchased considering how long it lasted. Also the company knew what the problem was but referred me to a local repair shop which cost $80 when they knew what the problem was and could have just told me on the phone saving me the $80.

We purchased a Sony kdl55xbr4 in September 2007. Within a couple of months of having our new TV, the TV needed a new panel due to the TV having blurry images and lines coming across the TV. Sony came and replaced the panel free of charge under the warranty.

My Sony LCD KLV-32S310A met with a physical damage. The panel was replaced at a cost of Rs13000. A year later, the replaced panel is now showing ghosting, image distortion, dark screen and delayed response time on changing the channel. Now, the service guy says that the panel needs to be replaced again at an extra cost. I am perturbed.

I have a Sony KDL-32L4000 that’s about two (2) years old. On start-up, two things appear on the screen. One is the thin, black horizontal line that appears three (3) inches from the top and never goes away. It was annoying until the streaking started. From the line down to the bottom of the screen, it's as though someone smeared the colors evenly across the screen. The smearing clears up once the set warms up. Then, the double images started. There is a double image from the line down to the bottom of the screen. It comes and goes. It's very annoying. At first, I had to look over to the computer screen to check and see if that was also double. For a minute, I thought it was me. I would appreciate it if Sony issues a recall. There are too many symptoms for this to be a fluke. This is just a bad product. I will buy a new television set for Christmas this year, and Sony is not on my list.

I bought a Sony Bravia TV (KLV-40U100M) at Nebraska Furniture in Kansas City, KS around November 2006. The TV worked fine until about February 2010 when I had turned off the TV for the night. When I woke up the next day to turn it back on, the TV stayed off. I called Nebraska Furniture who then transferred me to Sony Corp. Once given the run-around, I was finally able to get a technician to come look at my TV from the local Sony Store.

We bought a Sony Vaio in July of 2010. Two weeks later, it blue-screened and black-screened on us. We called their service center and were told they were sending out a technician to fix it. The technician came out and he said, "I believe it was mishandled in the manufacturing department. I believe you should send it in to their Sony service center.”

I purchased this Sony Bravia 32" TV KDL26MA4000 TV and a recorder/DVR. I don't know much about TVs, just that they turn on and either work or don't work. This TV has a line going down the right side of the screen, always did. I thought it was due to old programming by television stations before they switched to digital, I found out too late, after the warranty was over. Now, I am stuck with a defective TV set. From review of the Sony complaints, it appears to me that contact with Sony will only result in more expenses incurred by me that Sony doesn't know how to fix. Fortunately, or perhaps unfortunately, for me after spending all that money on a defective TV set, I know this will be the last purchase made by me or any of my family.

On Nov 6, 2004 we were sold a Sony Grand Wega TV at Frys in Renton, WA. The serial number is S9224011 Model number KDF50WE655. We bought the extended warranty which lasted 5 years but were sold on the TV because of the supposed longevity of this type of TV which we paid $3000 for. Just before the 5 years were up, the bulb went out and we were told that would be the only part we would have to worry about going out. It was fixed but now we have the blue blob blue dot problem that is taking over the whole screen.

I purchased Sony Bravia KDL-46V300 on May 2008. A little after a year, I started to see ghosts, shadows. Sometimes, the picture goes out and colored line appears. I have contacted Sony several times, I was told out of warranty and take it to an authorized dealer. After reading other complaints, I feel Sony knew of this problem. They are not willing to waive any fees or fix the TV. I would like to be a part of a class action lawsuit. This company is making a lot of money selling junk.

We purchased a KDLR60XBR1 Sony Projection TV July of 2007. On 10/19/2010 I turned on the TV and it quickly turned off, leaving the pause/stand-by button flashing 4 times. I called Sony and talked to Jon (no employee number). He had me turn the TV on and explain what was going on. He said it was an Optical Block Issue and that they would replace it with a free 46" LCD/LED or I could purchase a 55" LCD/LED for $425+tax. I would need to take a picture of the TV with a 8+10 piece of paper taped to the TV saying "Optical Block Issue, pull the serial number tag off the back of the TV, write down the model number and serial number with the I.D. number they gave to me, and mail them the info so they could start the process that should take 2-3weeks, per Jon.

I purchased my Sony Bravia 52" TV, KDL52Z5100 at Best Buy on 10/04/09. I also purchased Best Buy's extended service Plan for $299.99. TV was back ordered until Nov. It was delivered on 11/14/09. On 08/27/10, TV went black, three blinks on the standby indicator. Called Best Buy and they set up an appointment with a repair shop in Queens, NY. I live in NJ, two hours away!

I bought a Sony Grand Wega KD-55WF655, as everyone else, a blue bar at the bottom of screen is spreading. I have replaced the lamp (XL 2200U) for $256.74. The repair guy said, “Wow! Man, they have had so many problems with that TV”. It's blue again and lots of problems. I will join any law suit against Sony! I also will never buy their product again and will tell everyone I know and see not to purchase a Sony TV.

I ordered a lamp for my SONY TV on October 12, 2010. SONY promised to deliver the part in 7-10 business days. I keep calling now every day, and they cannot even give me a tracking number. Claim they have a system update.

I was made aware of optical block problems with Sony Bravia TV model KDS-R60XBR1, after calling Sony techincal support for resolution (troubleshooting). Sony tech support informed me there was a problem with the optical block on my model. Tech support offered to replace the TV set, due to a national recall. I was instructed to send requested documentation from TV set, and wait to receive replacement set at no cost. There were several options, some involving cost. I chose no cost option. After six months, many hours on the phone, conversations with many people, many places other than United States, no one of the many, will tell me if I will ever receive the promised TV set.

I purchased my Sony 42-WE-610 TV on January 21, 2004 for $2,599.99, plus taxes, a 5-year extended warranty, and delivery charge, bringing the total to $2,992.27 from Jetson's TV in Vero Beach FL. On August 27, 2008, Jetson's replaced the optic block, because the picture was dark and distorted. They said the cost was around $1,000 but it was covered under warranty. Now I am having the same problems.

I purchased a Sony Bravia KDL-46S4100 in Feb. of 2009. By June of 2010, the screen would have a double image when first turned on. It would go away in 5 minutes or less. Then in Sept., it progressively got worse and now takes 20-30 minutes to clear up. I went to an authorized Sony repair shop to be checked out and they determined it was a bad panel. I talked to Sony and got no satisfaction, so I asked for a supervisor. This lady contacted the repair shop and got back to me. I know it was out of the 12-month warranty, but I felt that something as major as the panel should be dealt with. They offered to let me buy another model for $975 plus tax. It was a 2010 but with old technology for today. Can you believe they felt as if that was a deal, with as many problems as they evidently have had and not corrected. Sony no longer stands behind their products. It is certainly not the Sony I came to admire. I won't go back to Sony. Is there a class action suit I can join?

My Sony 46 Bravia TV, Model Number: KDL-46V5100, suddenly failed after 75 hours of use on Thursday September 9th. I called Sony the same night and spoke to Kevin. He said, I would receive a call from Customer Service the following day. I did not receive a call, so I made the call and was advised to send copies of my sale documents by fax. They would only accept a fax, which cost me $5.00.

I also purchased a Sony Bravia LCD model Kdl 46v4100 sn 8018436 on 12-9 08 with a 1 year warranty. Being out of warranty, I am having the same picture issues with lines and distortion upon starting for about 15 minutes. I had a local TV tech come to my house and he said without even opening his toolbox that it is a common problem with this TV and that the panel needed replaced at a cost of $1199.00 w/o labor.

March 23,2009, purchase a KDL46V5100 TV set, arrived defected and had three firmware software update and two video boards and one LCD panel replacement. It took eight months before Sony Style decided to replace the set with an up grade model the Sony KDL46W5100 at $500.00 extra dollars. The first set the KDL46V5100 cost me $1789.69. The second set the KDL46W5100 arrived defected in October 2009 and I had to wait until another unit was shipped.

Sony refused to repair the TV saying that the warranty has already expired. I had the TV about 14 months and the TV has ghosts and double vision. I looked at the Internet and discovered complaint about the same time frame. So that means that Sony knew about these issues and should have sent out recalls or discounts to repair.

I bought a top of the line, I thought, Sony Trinitron XBR 40" for $2100 in 2004. They think the power supply went out. Well, nobody will tell me how much it will cost until I bring it in to be checked out. Well, if you have ever had this TV, it is big to move plus you need a truck to get it there. I, too, have called Sony and like everybody else, they don't care about service after the sale.

Our TV is going half black all the time. Left side of screen. We are over warranty and ran across this site. Looks like lots of other people with same problem and getting no help. It is very annoying to be watching a game, favorite show, or kids playing on wii, and screen go half black!

I purchased a Sony KDL 40W4100 TV in Dec, 2008. Picture went out this July. I contacted a service center and was told that the panel had gone out and would cost us $1,500.00 to repair.

I tried to order Sony replacement parts for Plasma TV repair. I was told that the system was down and to call back or order on ine ten days later. I placed the order 12 days later, paid for priority (2 day) shipping and printed out the confirmation receipt.

I purchased a Sony Bravia KDL-46V3000 in August of 2007 from Sears for approximately $2,600.00. I have been having issues for about two and one half months with a distorted panel upon turning on the TV which clears up anywhere from five to 30 minutes after it is on. After researching the internet, I see that this is quite a common problem that Sony refuses to address. Our Sears TV repairman indicated this was a common problem and gave us an estimate of $2,500.00 to replace the LCD panel.

Our television is a Bravia XBR 52" HDTV which was bought less than 3 years ago from Best Buy for around $3300. We were told that the board has gone out on it and that to replace it would cost (guess what?) $3300. After calling Sony their response was like all the others - we are sorry but you are out of warranty. I have always bought Sony products because I believe them to be a standard above the rest. But as of now, some other company will be getting my business and definitely not Sony.

I bought a Sony Bravia KDL-46VL30 from Sam's Club on March 21, 2008 for $2,114.22. In December 2009, I started having trouble with the picture; it would be dark and distorted when it was turned on, after a while it would go away. I called Sony and was told it was out of warranty. The problem with the picture got progressively worse, and in June of 2010, the picture went completely out. I called Sony who gave me the name of an authorized repair and again told me they would not warranty it. I was shocked when the repair was going to be $1,700 and was told the LCD panel was defective and needed to be replaced.

My Sony Bravia TV is less than a year old and has given sound and audio problems all year. We called Sears Repair Service and they sent a software update which the repairman had to come and install. After that installation, the TV went completely out and the repairman said that the LCD panel was out. This was September 9, 2010.

I have a two-year old Sony Bravia (Model: KDL-46S4100) that is having picture issues after normal use for this period. I just want to let someone know that apparently, after five months and $350 spent with Worldwide TechService, Sony could not care less that their product is defective.

I purchased a Bravia Sony TV from Sam’s Club. After about 3 months, we started having trouble with the picture and sound. When we called them, they said they would send me a refurbished TV, which they did. We have 3 TVs now, all with the same audio problems. Now I call every day trying to get someone to come to the house to service it since it is still in warranty. But I am still waiting. Their customer service department is the worst I have ever dealt with. No one does what they tell. All you can talk to is customer service relations department. They never follow up.

I bought a SONY TV (KDS-50A2000) in Dec. 2006. Now, its color block is broken and Sony does not want to fix it. Instead, it offers me a replacement program where I need to buy another Sony TV at a discounted price. Sony is another Toyota that is going down the drain! I used to love old Toyota cars but now I would not touch anything made in Japan!

I bought a Sony TV from the Sony outlet store for $1,700 in Nov 2008 and took the 0% Financing from them for 18 months. I split up the amount into monthly payments of $115 and setup recurring payments through my bank to end just before the expiration period which was 6/30/2010.

I purchased a Sony KDL 52w4100 in September of 2008. I had always bought Sony TVs and still have beautifully functioning 20 and 27 year old models and have always been a Sony die hard with a Vaio computer and Playstation 3, so this was quite a surprise but less than 2 years after the purchase the picture started to blur in 2 separate 12x6 areas with horizontal lines coming out of the 2 boxes.

Bought a Sony T.V. brand new 5 years ago and I will never ever buy another one again. The television went out 2 weeks after the projection bulb was just put in and replaced. So, we wasted another 90.00 dollars on that. We did not get the warranty on the Sony which I guess we should have because Sony is a really bad product.

I purchased a SONY 46" LCD TV August 2008 for over $2000. Within 14 months, the panel started to go bad. Repair cost estimate was $1600. Sony was not willing to repair or replace the product. The problem with the TV appears to be a design/quality problem as I found numerous similar complaints on the internet. Even the TV repairman stated that he has had to replace hundreds of these panels. Sony was willing to offer me another TV but at $1000 which is cost prohibitive for me. Why is Sony offering customers another TV unless they know there is a quality issue? Is Sony just hoping to keep unsatisfied customers quiet and get some more money out of them at the same time? A product of this cost should last longer and not have so many complaints against it.

Purchased KDL46V4100 Sony LCD TV in Dec. 2008, manufactured in August 2008. Out of the blue (TV never moved since install), the right 1/4, 1/3 to 1/2 of the screen started to cloud distorting color and resolution only when first turned on. It will last 3-10 minutes and go away. This issue sounds familiar. I never bought Sony products because more expensive doesn't mean better quality just paying for advertising, and now I know Sony is all hype. Sounds like the manual push buttons on the top of this TV is a poor design not allowing proper ventilation for the LCD screen to max out its life. Should be an easy class action lawsuit.

I phoned Sony customer service concerning manufacture defects on a Sony 52 inch screen Bravia LCD television model KDL52W4100. This television was stereotyped as a "lemon" by a Sony authorized service center by quoting $2992.31 in repair costs to replace LCD Panel and the BU PCB board. The television list price is $2499.99 brand new. The television was purchased in October 2008 from Best Buy so it's not two years old. The problems happened six months prior when the TV was only 18 months old. The manufactures warranty is 12 months and I forgot to purchase the extended warranty. Even though this is clearly manufacture defects, Sony said sorry. They can't help me but offered to sell me another TV. Like that's going to happen. Help.

I have been a dedicated Sony product buyer since many years, and have spend thousands of dollars on their products and have always trusted Sony brand, but my recent experience has been very frustrating. I am very disappointed with a 65-inch Sony TV on which I spend $4,000 just few years back. In 2003, I bought Sony KP-65XBR10W and in 2007, we noticed a very obvious discoloration on the screen, as I had 5 years extended warranty on my Sony TV, the repair was done at no cost. Within 2 years, the same problem happened again and this time, the TV is out of warranty. It was surprising to see the same problem happened on this TV within short period of 2 years where Sony claims this TV has a infinite life. I checked with my local repair shop and they told me it will be around $1,000 to fix as its problem is with the optical block.

I purchased a Sony KDL-46S5100 Bravia TV in February 2010 that came with sound problems that appears when the TV has been on for a while. The sound comes and goes and then garbled-like aliens living in it. I have called Sony numerous times. The tech came out and replaced a component that according to him controls all. The issue is still going on.

I bought a Sony 46" Bravia TV a year and a half ago now the LCD panel is bad. This will cost $1,500 to $1,800 to fix. Sony knows they have a serious problem with these TVs. I have been robbed. I called Sony but they don't seem to care about my problem. They need to make this right with me and all the other people who they sold these junk TVs to. I will never buy another Sony product.

Just purchased a Sony 52" Bravia TV that came with sound problems that appears when the TV has been on for a while.The sound comes and goes and then garble like aliens living in it. How disappointing since my Sharp Plasma lasted for seven years and this one less than six months.

I purchases a Sony Bravia KDL-46W4100 in November of 2008 assuming Sony was strong name for TVs, in additional to other electronics. Boy was I wrong. As of today, 9/4/2010, not 2 years since I bought the TV, the LCD panel has gone. I'm receiving bands through the whole screen and colors are completely messed up extremely bright, almost like picture negatives. It seems like any color using the blue filter is completely messed up.

I brought a Sony KDL32XBR4 TV, it worked for less than 2 years and dead. I found more than 20 complaints on Amazon on the same production with the same symptom, although the rude Sony support said this is not a known issue. It is up to them to decide if they want it to be 'a known issue' or not. I will not buy any Sony products again.

I purchased my Sony Wega 52 in from Best Buy for $4000 in 2005. In 2010, the TV started getting dots on the screen and finally would not turn on. So I called the help line who told me to get a Sony TV repair man at $200, to tell me the bulb needed to be replaced, another 100.00 spent. Less than a month later, the same thing happens again, I had to get another bulb that took a month to arrive and now I have more dots on the screen and yellow staining on the right side of my screen and the bulb has broken again. In the three times I have spoken with Sony reps, not once have they mentioned a recall or extended warranty on my set. I want a replacement TV of equal value and better quality and I want reimbursement for the TV repair man and the replacement bulbs purchased.

We purchased a Sony LCD TV (Model: KDL-40XBR5) exactly two years ago. The TV turns on with a halo or blurred echo on the left side of the picture for about 15-20 minutes, then clears up. The repair guy said that it needs a new panel, costing $1,400. The TV costs $2,000 new and it is now out of warranty. Sounds like a problem similar to what other Sony owners are experiencing. How about a recall, Sony? Your market share is quickly evaporating, given your poor product quality.

My TV is always dark and you have to turn off every light and cover any light source just to see the screen. The projection lamps have to be changed every 8 or 9 months at $200.00 each to have a clear picture. This TV is name brand and I paid more for it thinking it would be a better set considering it’s from Sony. I am very disappointed in Sony and now all their products. I will never buy Sony again! I think they should recall all their bad TV's and give us our money back. I don't know if I would want another Sony TV without a written guarantee it works properly. I want what I paid for and what I have is not it!! If they recall or have any resolve with this problem, count me in.

We bought a Sony Bravia KDL-46V4100 on 10/08/08 paid over $1,300.00 + 200.00 for extended warranty at Best Buy total we spent over $2,250.00 for everything for this TV. As of 08/29/10, our TV started getting lines in the screen when we first turned it on but would go away after a minute or two. I called Geek squad have to wait until Thursday, today the screen is now going completely out with black shadows on it.

I bought a Sony Grand Wega rear projection LCD television in late 2005. The optical block started to fail in 2009. I called a technician, who reported the optical block failure has been known to Sony since 2004 and they choose to sell these televisions anyway. The repair was estimated to be $1,300 and since the optical block issue is an engineering failure, the technician could not guarantee the repair would last longer than two years. After several calls to Sony, I was offered a television at half price on their website. Since they apparently inflated their website process, I would have been able to purchase the same model they offered me for $400.00 less at a big box store. Sony refuses to talk to me anymore and a complaint I filed with the Chairman of Sony has not been answered. Sony did extend the warranty period on this television as a result of the fault, but did not notify me, so I missed the extended warranty period. I have a large blue blob in the lower left section of my television and smaller blue lights appear throughout the TV, making viewing the TV during low light scenes impossible.

I bought a Sony KDL46XBR6 HDTV on 12/15/2008. On August of 2010 (not even two years past), the screen went blank but you can hear sound. The standby mode light blinked 12 times at intervals. I contacted Sony since I bought the TV directly from one of their stores at the Copley square mall in Boston (Sony Style store) with a 3-year warranty. They sent repair guys to look at it, but couldn't fix it. So a few days later, they offered to replace the TV with a lesser model or compensate me $1,158.07 for a TV not even two years old that cost me $2,500 during the 2008 Christmas shopping sale. If all of these people knew about these defective TVs from Sony, why don't you all go public and inform people not to make the same mistakes everyone did? Why do they keep selling the same models still?

Blue half circles on sides of TV. Now, I also have a large yellow splash over half of the picture. Very distorted TV picture.

I purchased the Sony 60" SXRD KDS-R60XBR1 TV in April 2007 for around $3300. The TV had a 1-year warranty and I bought a 2-year extended warranty. I already have replaced the bulb 1 time and approximately 3 days ago the standby light began blinking 4 times continuously and has no video. I contacted Sony and they said that there was nothing they could do because the TV is out of warranty.

I purchased a Sony KDL46XBR2 LCD TV in 2007. The purchase price was around $3000. The TV stopped working a little over 3 years later (3 months after the extended warranty expired). I took it to an authorized Sony service center where they determined that the LCD panel was bad and would have to be replaced at a cost of $2,300!

I believe, there is a design flaw with this TV (Sony KDL46V3000 LCD TV). The manual controls for the TV are located on the top center preventing proper heat ventilation for the LCD panel and TCON PCB circuit board directly under it. This is the likely cause of the heat-related LCD failure at just under 1 year out of warranty. See also **.

I ordered a new remote for my Sony Wega TV on August 16, 2010. I gave them the model number of the TV and they sent me the wrong remote. I called them for them to send me the correct remote and they want to charge me for a new one as well as the wrong one that they sent me which I have no use for. They said that they would credit me on the wrong remote but not a full refund! The girl who I had spoken to her name was Jen and she was not helpful at all! I was on the phone with them for over 1 hour and 50 min. Out of that hour I was kept on hold! I asked to speak to a supervisor and she said that there was none available at that time. She promised me that one would contact me and that has not happened yet! Very disrespectful she was and would not answer me when I asked any questions!

In January of 2006, I purchased a Sony TV Model KDLV40XBR1. The TV was manufactured in December of 2005 (Mexico). The TV lasted only 4 years and 8 months before the LCD panel went bad (verified by a 130.00 dollar service call by a qualified tech). It is very disappointing as a consumer in these economic times to spend thousand of dollars on a product that only lasts 4-plus years. I still have TVs that are still working with picture tubes in them that cost a fraction of what I paid for the Sony LCD TV.

I purchase the Sony WEGA 50WE655 back in 2006. A year and a half ago, I started getting that blue blob in the lower-right. I tried then to find out how to get help on the internet as the book that came with it didn't have any of that kind of information. I tried contacting AutoVideo City where I purchased it, but didn't get a response either.

Sony LCD TVs are Samsung or Sharp LCDs. Did you folks know that Sony LCD TVs are actually made with either Sharp or Samsung LCD panels? I found this out when my Sony KDL46V3000 LCD TV panel failed less than a year out of warranty. I checked to see if just replacing the TCON pcb at about $49, would fix the single vertical red line problem in the middle of my display. I noted the part number for both the TCON pcb and the LCD panel was a Samsung part number. It turns out they must be replaced together, and the LCD panel costs more than the TV is worth. I paid a premium for the Sony brand name believing it to be more durable than Samsung or Sharp. Therefore it would seem the smarter purchase for this Joe consumer would have been to buy lower price brand models and use the Sony premium difference to pay for the extended warranty. It turns out there is a pretty high failure rate in LCD panels and they are not repairable.

Bought a Sony 52" LCD TV, kdl52w3000, in Jan 2008. Last week, the picture turned black. The repair service says it's the SB1 board, $800, to fix it. A 2 1/2 year old TV that cost $2400. The store I bought it from Circuit City no longer exists. I didn't ask but the new part warranty is probably 30 days. I don't think so. The same board could burn out again. Is it a defective part or will a new board have the same fate? A $2400 TV and it's junk. It's my last Sony TV. Has anyone else had this problem?

Sony right now is offering a replacement program to individuals who bought a TV rear projection models KDS-R50XBR1 0r KDS-R60XBR1 who exhibit picture discoloration caused by a defective optical block. The problem I have with Sony is that I didn't have the black serial sticker from the back of the set. Initially when I bought the set in 2005, I affixed that sticker to a warranty registration card & mailed it to Sony. In lieu of this, I sent the Sony serial number sticker from inside the set & all other information wanted. Sony denied me. I then sent in a packet to Sony Executive Review Committee which contain copies of my invoice where I bought the set.

I have Sony LCD TV I bought at Circuit City- Model KDL-46XBR4 just over 3 years ago. About 3 months ago, it started having problems with the picture on the right side of screen. There were horizontal lines/fuzzy picture/strange colors; it seem to fix itself after being on 30 minutes or so. I don't watch that much TV but when I do, I want a good clean picture. It is no longer under warranty but I did buy an extended warranty but they were no help. Sony will look not fix it for a fee but there is no reason that it will be cheaper then a new TV. I had hoped that I would not have to pay for a new TV or need it fixed for a long time. I hope everyone with this problem will come forward and never buy a Sony ever again.

Bought a Sony LCD TV - Model KDL-46XBR4 just over two years ago and have recently been having problems with the picture on the right side of screen, horizontal lines/fuzzy picture/strange colors. Sometimes fixes self after being on 30 minutes or so. This TV is practically new and of course not under warranty. Sony willing to look at for a fee. We paid $2500 for this TV and bought after much research thinking it would last for years and in the past have had good luck with Sony brand. We paid with Discover card and no additional warranty there either. We would be very interested in being part of a class action suit as we can't afford to just replace a $2500 TV after 2 years. Where is the customer service and quality products any more?

Seven years ago, I bought a Sony Plasma from Bay Boor Radio at the tune of $3,000.00. I gave it to my daughter a couple of years ago and purchased another TV. The picture tube went and she was advised that it would cost more to repair it than to replace the TV. Sony's new TV that is a copy of the one she has, now costs $400.00. It would cost Sony 200 to replace it. Instead, they offered her 24% off a new Sony TV. Really? I have Sony TV's from the70's, camcorders, even a beta tape machine. They all still work. What makes them think that she would buy another Sony product? They seem to think that 7 years on a $3,000 machine is perfectly acceptable. Are they nuts?

Never bother checking with consumer reports thinking the reputation and quality with Sony would still be there. This particular model, you must replace the lamp light every two years or less. So I wise up and said to myself, “I will never buy another Sony product again, tired of coming up with $200 or more every two years or less.”

I bought this TV set, a Sony Bravia KDL46W3000, in May 2008 and it is only less than 2 years old. Maybe 2 months ago, a left corner starts to cloud and become blurry. Sony’s authorized company technician came and evaluated the case. He simply came in and turned on the TV and said that I have to change the whole LCD panel. The whole diagnosis was less than 10 minutes long. I called Sony and they said they cannot help and it is out of manufacture warranty. I explained that there are many complaints about the same model and Sony did not hear about it. What a BS! I bought a SONY for their good service but I am not happy how they take care of their customers. Let’s have a class action lawsuit against Sony!

I purchased a Sony SXRD Projection TV Model KDS-50A2020 about three years ago, and I am needing to replace the lamp for the third time. I called Sony to complain and their answer was that it was the way I was watching the TV. Either it was playing too much or the settings. They only thing the customer service rep was worried about were the green and red blobs that would appear on the screen. They were willing to fix this issue but said the lamp would be on me. Three bulbs in three years, what's wrong with this picture, oh yeah there is no picture.

I sure wish I'd read this site before purchasing my Sony TV. I started having issues with it within 3 months after buying it in Nov of 2008. I used a Sony approved repairman who told me that Sony has become the worst product on the market. There were other brands that cost less but I paid more because I thought Sony was still the best. Thirteen months after I bought it I started having more problems. Just as many others describe one half of the screen is blurred until the TV warms up.

I bought a Sony Bravia 3 or so years ago. Loved it. We have been having problems with lines, dark, double vision for the first half hour or so after turning it on for the last few months. I just pulled up your information and found out that this is "business as usual" for most of us. Sony should be required to be responsible by the government just as they are making cars, stock exchange, banks and such be responsible. When class action suit starts, I want to be added. Terrible.

Same basic story as everyone else you has gotten ** by Sony. Spent $3500 on a 60' LCD Grand Wega. The bulb keeps going out, thermal fuse out, optical block out and blue haze of dots all over screen. I called Sony, wrote to Sony and to no avail. They will take no responsibility for their poor product that they knew was faulty while they were selling it. I guess they are too mighty for anyone to really get them to pay.

I bought a Sony Bravia KDL-52w3000 TV about 3 years ago. About 6 Months ago, the left side of the screen was blurry and having Double vision for 20 minutes until the TV warmed up. Sometimes the whole screen goes black. I talked to a person at Best Buy and he told me that 80% of people with this TV has the same problem. I contacted Sony and they told me that since I did not have extended warranty on it that I would have to buy a new LCD Screen. That cost more that the TV itself. Apparently, Sony is aware of this defect. I googled the model and saw all the people that had the same problem.

I bought a Sony KDL 52w 3000. What a mistake! The first screen had a huge black line across it within a few months. Sony replaced it, and now this one leaves a trail across the entire left side of the screen. They won't replace this one, so I now have a useless 3000 dollar TV.. I will never again purchase anything that has the Sony name on it. Everyone should get together and file a class action law suit against Sony. They used to be a name you could trust, but no more. Shame on you, Sony.

I purchased Sony Bravia TV Model # KDL- 46W3000 in Jan. 2008 for $1600.00. The picture went out. After a month of much debate with Sony customer relations, they suggested to have an authorized Sony technician look at it. I did. And I had to pay for it. It will cost $1800 to replace the panel (picture tube). Sony is offering me a new TV for $925 and I have to buy it from Sony directly within 2 weeks. Why should I buy a new one when the TV is only 2 yrs. old and it’s a high end TV by Sony? I bought a good brand name TV to last and as a result, I don't have a TV to enjoy now.

I bought this LCD about 2 years ago. The model is KDL-46XBR4. The cost is around $2500. Last month, it had problem. After going through lots of research from calling local TV repair centers and online searches, and I found out that Sony admitted there is problem with LCD panel for this model and they are willing to replace it for free. I called Sony. They scheduled a technician to be onsite and told me to remove the LCD from the wall. I took down the LCD and I also removed the back cover of LCD. I thought that would be easy and faster for the technician. But there was a problem. When their local technician came to my house, somehow the technician wasn’t happy with me or there was something about me that he didn't like.

I bought a Sony Bravia HDTV (Model: KDL-32M3000) two and a half years ago. I was always reluctant to buy an HDTV because I think that they're way overpriced and my old tube TV's have lasted for years. I didn't want to shell out all this money so it would die in a few years. The other day, the picture just went out. It's hard to explain. The picture is very dark. There's a trail when something moves on the screen.

On 12/10/2008, I purchased a Sony LCD TV (KDL46V4100). Almost exactly 18 months later, June 2010, the bottom right corner of the LCD panel started to fade/blur the picture every time I would turn the television on. This just started happening out of nowhere. As most people stated, usually the bulbs in the panel should last at least 60,000 hours.

I purchased Sony VAIO notebook Model Number VPCCW21FX/L Core12 for $729.99 plus CA sales tax from Best Buy on 6/11/10. This computer was purchased as a work computer and contained saved files relating to business and for this employee to perform her job duties. On 8/2/10, we heard loud sounds coming from the back of the computer. Erika, the employee, shut down the computer then she contacted Sony technical support at 1-800-222-7669. Erika informed Joey of the issue with the laptop. Joey stated that with this model, they were having thermal hard drive issues and that may be what caused the clicking noise, and they had created BIOS to help fix this problem. Joey asked if he could enter computer remotely. This was allowed by Erika so technical support could identify the problem she was experiencing. While in the computer remotely, he was checking applications within the computer.

A Wega Television set that is a 60-screen and approximately cost $3500 with $500 for additional repairs did not last five years. While bringing this to Sony’s attention, they did not do anything.

I purchased a 46-inch LCD Sony Bravia KDL46W3000 on 8/17/2007. Three weeks ago, grayish vertical lines started to appear on the back of the screen and the picture color was really bad. I called Sony and they told me that I needed to reprogram the TV. They walked me through the entire process and it worked. But this only lasted 2 weeks when the TV started doing the same problem. But not only was the picture really bad, the volume started to be bad too. I called Sony and they could not help me at all.

46" BRAVIA KDL-46W3000 - 6 blinking lights. I bought my LCD TV KDL-46W3000 three years ago. All of sudden, one day, the TV went off and the 'On' led switched from green to red and blinked six times. The blinking is continuous of set of six blinks. What a lemon! I swear I'll never, ever buy a Sony Brand. This is it! No more Sony in my house ever. When I searched on Bing, Sony 6 blinking lights, I discovered that this is a common problem on Sony LCD. If any Lawyer is reading this, go ahead and file a class action law suit against Sony. We, the consumer, need justice.

I purchase a Sony LCD TV worth Rs. 1 Lac 65 Thousand 3 years before and now I am getting problems in the screen. There is a line in the screen. It means that my LCD is in his last stage. I don't understand how Sony Company can make this kind of product that can’t run properly, all just because of China. Sony makes all his product made in China and everybody knows that the quality of products from China is very bad, very very bad. I think Sony Company doesn't believe in quality. I don't understand. This is my 1st and last purchase from Sony Company and I request the government to please take some serious actions against Sony Company. Why they are making these kind of bad products? They don't care about their company quality status or what. LCD TV frm Sony worth Rs. 1 Lac 65 Thousand with screen damage.

The screen went black, the light blinks on front and the only way to get light off is disconnect power cord. The only company that will work on Sony said they would get back to me. I had to call back and he said parts were difficult to get for the KP57WS520. I don't remember what I paid for it but it is about 4 years old. They have very poor service, and life of this television was very short.

I purchased a Sony 52W4100 on October 14, 2008. I took very good care of the TV and even unplugged it during storms. A little over a month ago, making the TV a little over a 1 1/2 old, the bottom half of the TV turned dark and there was a ghosting effect.

I have a 32 inch Sony Trinitron model #KV-32S16 T.V. It is really heavy, the chassis is breaking and has a big crack across the top of it, the frame is like very brittle and I am afraid to try to move it because the insides might fall out. When you turn it on, the screen goes black and you can hear the sound. If you move the frame, the picture comes back on. Are their any recall on these plastic frame breaking and cracking? If not, I will never buy another Sony product.

We purchased a 52-inch Bravia TV in Oct 2009 from Sears. We also purchased a 3-year protection plan with the TV through Sears. We have been having problems with the TV all along, but thought it was my cable this whole time. I have the cable company out to my house 6 times since Oct 2009. Finally, it was determined it was my TV and not the cable. I first called Sears who referred me to Sony first!