SiriusXM Satellite Radio Reviews

Sirius offers bogus promos which are not shown on their website in order to scam listeners. They tell you the promo is only good if you use your debit or credit card. Then you are told your credit card will be charged automatic monthly fees which could increase without warning. My purpose for contacting Sirius was to downgrade my account from the premium rate I was being charged to a less expensive subscription. That was when I was offered their scam rate of $93.00 for one year if I use my debit or credit card. However, in 2024, I will be looking at nearly $300 for a downgraded subscription. I immediately terminated my subscription.

I was contacted by Sirius XM to renew my subscription. For years I only pay for 1 year at a time with no auto renew. Now they tell me I have to have it. That is not what I want. The lady I talked to was the rudest person. She hung up the phone on because I did not want auto renew so I guess Sirius XM has plenty of customers so they hire rude personnel.

After years of not subscribing, I decided to try them again after my new car's trial’s expired. I signed up and went on my merry way. Until one day XM wasn’t on. I log in and my account only shows my old car. I was unable to transfer my subscription on my own. So I called customer service. She said she couldn’t transfer but could cancel the wrong car and honor the promotion price for my new car. However, they only credited me partial for the month I already paid. $1 isn’t much and won’t break me. But the principle is they put my subscription on the wrong car. And, I know the company can afford $1 to satisfy a customer. When the representative refused to budge on the $1, it confirmed my previous belief that it isn’t worth the hassle of their customer service. I was willing to give them a second chance. Instead they lost a customer over $1! Ridiculous!

Never could get a signal had to use my phone's data to listen to music. They blamed my antenna and had it checked and it was fine. It was their signal they kept telling me to refresh I did numerous times to no avail.

I bought a new vehicle and it came with a free subscription and it’s due to expire in September. Well I received a call over a month ago asking me to keep my subscription in which I declined explained I was happy with the music I listen to from my phone and I was not interested nor did I listen to Sirius. We had it before and didn’t really like it so after a little while we canceled. So this man kept pushing for me to keep the subscription and I kept calmly and nicely declining. He got mad and hung up. How unprofessional of him. How do you want customers and keep them when you have crybabies like that?

I had Sirius on my old truck from the day I bought it. When I sold the truck, I cancelled the account. Six days after I closed the account, I received a bill from Sirius, under the same account number, for an additional 3 months of service. When I called to investigate, I was told that I had a second vehicle on the account and the charges were for it. They correctly identified my wife's vehicle and said the charges were for it.

I purchased a new car that came with e month trial. I cancelled the service 2 weeks before it was due to expire. I then received 3 separate phone calls trying to get me to stay. I said no. I got charged anyway! I have it in WRITING that I cancelled and when I called the guy was rude and said that I never cancelled it even after I sent a screenshot of my conversation. They are a TOTAL SCAM. DO NOT USE!!!

Stations are not plentiful for r&b and rap and things I really like to hear their years and it's garbage. I will not renew, waste of money, not catered for us as well. Please update your stations with variety.

I have had XM radio now in 2 different cars for the past 8 years. After the customer service I received from the rep I spoke to yesterday I immediately cancelled my service and will never use their service again.

I love Spotify online for the fact that I can listen to entire albums that I haven't heard and am considering buying, but the commercials are totally obnoxious and even freaky. A real turnoff, literally.