SiriusXM Satellite Radio Reviews

  • 4,810,594 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About SiriusXM Satellite Radio

Pros
  • Variety of music channels available
  • Commercial-free listening experience
  • Access on multiple devices
Cons
  • Frequent billing discrepancies
  • Long wait times for customer service

SiriusXM Satellite Radio Reviews

Filter by Rating

  • (34)
  • (12)
  • (37)
  • (167)
  • (2,094)

Popular Mentions

    How do I know I can trust these reviews about Sirius XM?
    • 4,810,594 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Sirius XM?
    • 4,810,594 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Price

    Reviewed Oct. 3, 2025

    SiriusXM is well worth it. Even with the Build-Your-Own plan plus the sports add-on, you can listen to all MLB, NBA, PGA Tour, high-profile Premier League, Champions League, Serie A games, and more—most of which are subject to radio blackouts elsewhere—for just $17.99. If that’s too expensive, you can opt for the $9.99 app-only plan and still get all of that, plus more. That’s a great deal for ardent sports fans on a budget, even if you only get the audio anyway.

    Thanks for your vote!
    PriceRates

    Reviewed Aug. 30, 2025

    SiriusXM Radio is a fresh listening experience compared to Amazon music. I love the DJ's and types of channels available for my enjoyment and the price is awesome for the value. Already today I've heard songs I haven't heard in a long time. I recommend this product to anyone looking for a fresh listening experience.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Miscellaneous delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServiceStaffRates

      Reviewed Aug. 27, 2025

      We have SiriusXM on our vehicles as we travel quite a bit and enjoy the no signal drop, clarity and selection of music and informative channels. Today I called to add another vehicle and Abiejulian was extremely helpful in finding a plan that was budget-friendly and met our family needs. We spoke for quite a while and went through several options and the Advantage Plan was perfect and stays at the same rate until I decide to cancel. I was quite pleased with the outcome and surely appreciated Abiejulian's knowledge, professionalism and patience. The overall experience was perfect and met my overall goals. Highly recommended.

      Thanks for your vote!
      Online & AppRefunds & PayoutsBilling

      Reviewed May 7, 2025

      I subscribed to XM many years ago, and kept the service for over 17 years. Once I retired and did not drive as much, I decided to unsubscribe. I contacted XM via their website, and opened a chat. I must say unsubscribing was easier than I anticipated. The chat was AI-operated, but everything went well. I may open an account again one day if my needs change. I received my refund within 3 days back into my account I was automatically billed from. I wish more businesses made this type of process as easy as SiriusXM.

      Thanks for your vote!
      Staff

      Reviewed April 14, 2025

      Preston Trombly is a fantastic host of Sirius Classical music; he is the major reason I decided to continue my subscription, which I received free with my new MINI Electric. He is extremely knowledgeable and has sublime taste. When I researched his background on WIKEPEDIA, I discovered why: he is both a musician and a learned musicologist! Dr. Michael ** (Ph.D. in Cultural History).

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceMaintenance

      Reviewed Jan. 12, 2026

      I've had this for many many years in both of my cars. This year I have been put on disability and have a set monthly income. I wanted to suspend my service until I could get it paid, but the service person I talk to said it would be OK if I paid it when I got paid. I was fine with that. A week after the initial customer service call, another customer service person got a hold of me and I explained to them the same situation. They said it was fine and that it was marked on my account. Less than a week after that I started getting calls from them every other day to try to fix the account. I finally gave up and said cancel it. I'm done. You would think after years of service and one single little problem, they would have understood. Apparently not.

      Thanks for your vote!
      Billing

      Reviewed Dec. 31, 2025

      Sirius XM would not allow me to cancel so I had to cancel my credit card to get these guys off my back. Be careful with this service...once in, there's no getting out. I haven't used in a long time but they only want that monthly payment.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServicePriceStaffBillingRates

      Reviewed Dec. 29, 2025

      Starting in Oct 2025 (my current plan expires 1/7/2026) I started receiving notices that my payment card on file was declining. First these are emails, then I started receiving phone calls every other day about 2 weeks ago. I purposely left the information for an expired card linked to my account as SXM will try to charge a previously card even if I have "auto renew" turned off. This happens every single year in conjunction with the annual fee increasing. Finally today I answered the call and ask the CS rep to flag my account to stop the phone calls and emails, that I would make a decision prior to my renewal date of Jan 7th. She then started to proceed into the scripted pitch. I told her was not interested and would be hanging up, which I did.

      Per other reviews, the repetition of the same play lists, every day, same time is becoming old and if it were not for the live news broadcasts, I would 100% cancel. Time for SXM to make some consumer focused changes and stop ripping off and harassing their current customers. Seriously doubt this will be seen by the SXM leadership team.

      Thanks for your vote!
      Profile pic of the author.

      Reviewed Dec. 28, 2025

      Cannot believe it isn't even New Year's day yet and they removed all the holiday music. Your politics are showing. Will keep this in mind when renewal date rolls around and I have to decide if I want to renew.

      Thanks for your vote!
      Customer ServiceSales & MarketingOnline & App

      Reviewed Dec. 24, 2025

      I recently got a free trial for Sirius XM with my car. After trying it a few times, I didn’t really like it (nothing bad with it, I just like other subscriptions better), so I decided to cancel it before I got any charges… It took me a while, I had to go from the app, to the website, where I had to login and verify my account with a code sent to my email, then with the radio number… Then it was hard to find where to cancel, but I did… Only to be asked why I wanted to cancel, then sent to chat to a bot asking me again why I wanted to cancel, which then sent me to a person to chat and ask me, for the third time, why I wanted to cancel (after asking me 2 or 3 questions to confirm my account, EACH TIME)…

      When I thought it was over (I was already very frustrated), they send me a long text saying that my free trial was still active, and that I could cancel any time, plus a lot of other details, and then they asked me if I accepted those terms! (So, not cancelling now, after over 30 minutes trying, but having to do it all over again “any time” I want)… I had to insist several times, and I was about to just send a last message, when they finally sent me a confirmation that my account was cancelled. I don’t remember any subscription that was so hard to cancel.

      Thanks for your vote!
      Loading more reviews...

      SiriusXM Satellite Radio Company Information

      Company Name:
      Sirius XM
      Website:
      www.siriusxm.com