Samsung TV Reviews

I purchased a Samsung TV, model UN55KU6290FXZA. The TV was a gift and was NOT set up in our house until after Best Buy's 15 day Return Policy had passed. I set up the TV on September 17, 2016. On September 25th, after only watching the TV for a total of 10 hours, we lost the picture. Still had audio. Monday, September 26th, I called Samsung, reported the problem, they set up a ticket - ** and about a half hour after I hung up the local authorized Samsung Service Center called to set up an appointment to repair the TV.

After 2 years of research and saving my nickels and dimes I purchased this $2000 boat anchor of a TV from Sears in Fairview Heights IL in early 2014. I really wanted a Panasonic but they announced they were leaving the market and all of their remaining stock was quickly bought up before I could make a move. So I went with the "next best" thing. And it was awesome for a short while.

This is Sumeet **. My 32" LED TV SMPS is damaged. Complaint Date: 30/09/2016, Service request number: **. Cuttack Service Centre is not cooperating to resolve the issue. They are saying when they will receive the parts then they can help. Please don't buy Samsung product as their customer service is very poor.

Faulty tvs and horrible service. Never had a tv work only 27 months. I bought my tv in May 2014 from Best Buy. About 2 months ago it would delay turning on after pushing power button. 2 weeks later it wouldn't turn on at all. I called Best Buy with no result. I called Samsung multiple times, speaking to different reps and supervisors. End result they said I can pay for repairs from certified repair company that will give 30 day warranty on their work. Never Buy Samsung is what learned, horrible service. Samsung rep admitted she's had multiple complaints about the same issue.

I also own a 50" Samsung HD TV and after only 5 years the picture became distorted with multiple images. I tried to called customer support but could never get through. I paid twice as much for this unit as I could have for an LG because I thought I was buying quality...NOT! DO NOT BUY SAMSUNG!!!

Extremely disgusted and infuriated with Samsung Customer service. I purchased a new Samsung 55" Smart Curve HDTV for my parents. Upon setting up the item at home we noticed the needed screws to attach the stand were missing. I immediately called Samsung and was given a number to call for replacements, but had to wait for next day, because they're closed on Sundays. I called on Monday and it was a third party that wanted to charge me. I called Samsung again and advised of the transaction and that I was not going to pay for an item that is suppose to be included in the original packaging.

I have had my Samsung Plasma TV for a few years now, maybe 4 or 5. However, over the last 6 months or more both the TV and the entertainment unit started doing some weird things. First of all the TV and the entertainment unit would turn itself on automatically, either while I was, or even while I was not using it. Sometimes in the middle of the night I would hear the TV turn itself on, or the TV unit would turn on and the radio would be on. It would also turn itself off when I was watching it. The entertainment unit would also start playing the radio even when it was turned off (there would be no visible power to the unit and the radio would start playing through the speakers). This occurrence would happen either regularly, or sparingly, but it continued for a good while until this morning the TV blew up with a bang and smoke poured out the top vents.

I purchased this Samsung 55" Curved TV 4 months ago, it has been mounted on the wall since installation. Last week while watch TV there was a loud noise and then the inside screen cracked. I googled this problem and seen I was not alone. I contacted Samsung and got the same story as everyone else, so called PHYSICAL DAMAGE. It's very sad we pay so much for a TV we think is a great product but they are no good at all. What a waste of money. TV should last for years not a few months and in some cases on hours. Samsung has an inferior product, just like their Note 7 phones right now, but they had to recall them as they are catching on fire. We only get cracks so guess we mean nothing to them. I will NEVER buy another Samsung product again. I have to buy another TV but it will be another brand and fingers crossed I will have better luck.

Samsung 65", UHD CURVED, SMART, UPP. I bought for Christmas the above TV, called a SMART TV. The TV is actually anything but smart. I bought it because certain TV programs are only available over the internet, like FX2Go. What a surprise when I found out that my new TV has ancient programs uploaded, for example an old version of Flash Player that doesn't allow new streaming TV programs to be watched. The TV gives the "smart" advice to download the newer version of Adobe Flash Player in order to watch the programs. It turns out: You can't! Your new TV is not prepared to upload a newer version of this important program and you will not be able to watch streaming TV programs, which is nowadays a big part of everybody's TV programming.

I purchased this TV at the end of 2013, and this was Samsung's 2013 model. I did much research and it had excellent performance reviews from CNET and other reviewers. The TV started failing after about 24 months, sound no picture, Power off, then on would restore the picture until about the 29th month. When the problem first started I thought it might be due to the interconnected Samsung Blue Ray and Surround Sound system that came with the TV. When it failed completely, I began checking reviews and troubleshooting blogs to discover these models are having mass failures, all the same problem.

DO NOt buy samsung TV. I have bought a TV Worth Rs.45000/- two years two months back and now it is demanding a repair of Rs.21000/-. They are saying that you have to change the whole panel as the part which my TV require is not manufactured by samsung separately. Service centers are very poor. Are not handled by samsung. Handled by local people who are not competent and lack of technical knowledge. First they told me the repair will cost me Rs.6000/-. After they are saying it will cost Rs.16000/- for the panel and after three days they said that the panel of my TV model has been stopped manufacturing by samsung and you have buy some other model's panel worth more than my part... I am telling you while Buying TV Do not Go For samsung. Go for some other option Sony or panasonic or even Philips is good.

I always believed Samsung was a great company... Now - I do NOT! I had a flat screen Samsung TV. We had the repair guys out at least 7-8 times, then finally they put in a NEW motherboard! Still did not work right. After a month of PLEADING with the Ceo's office they reluctantly switched mine out with a discontinued model and made me feel they were doing me a favor. I had bought the extended warranty on this problematic TV but nobody seemed to want to honor it! Now after 14 months with the NEW TV we had it on for 5 minutes and the screen went BLACK! NOW they do not even want to know about it! I have had it! POOR customer service, no backing of their products at all! I won't even mention my lovely SAMSUNG dishwasher! It stinks inside (Stainless Steel) and NEVER cleans the dishes! Time for a new company to buy from... I am sad that this has been reputable company feels they cannot make a product right the first time!

I have got the Samsung LED TV (LED UA 32 F 5100ARLXL) FOR Rs 36500 on 15-Sept-2013. 4 days back the TV display has gone totally and only the audio comes. On contacting the Samsung Service Centre they tell us it would charge Rs 17000 (Almost half the cost price). So this is the Quality of Samsung??

Bought a 65" 4HD Ultra in April 2014 and it had acted up sporadically over the past two years with the powering on and off constantly. Always seemed to happen when it wasn't connected to the internet. Now I have a new router and it will not connect to wifi and just powers on and off. I have no big screen TV just as football season is beginning. I spent over $3500 on this dud of a TV. I guess I'm the stupid one. When will there be relief from the Feds on these criminal companies hawking defective products? Where's the class action lawsuit? We need someone to hold this crooked company accountable. I want my freakin' $3500 back. I will never ever purchase any Samsung products again as long as I live.

I own a flat screen Samsung TV Model #LN40B500P3FXZA and it just went completely dead and stopped working. I called Samsung and was told it was out of warranty and need to pay for all repairs.

My Samsung 60" j6200 series in less than a year old and I have had to replace the screen twice. Technicians diagnose overheating as cause of damage but Samsung will not honor warranty. I have spoken to 6 other customers with same issue... STAY AWAY.

Takeaways: Based on personal experience and many similar (aka - identical) complaints found online, regarding failed Samsung TVs clearly 1.) Samsung is offering an inferior product made with known uncorrected defects suggesting generally that products from this manufacturer should be avoided, 2.) the consumer services division of Samsung not only provides absolutely the poorest service experience I have ever had but appears to purposely avoid addressing what are known product defects.

I bought a 60" Samsung smart tv, brand new back in May 2013. I spent $1600 of hard earned money, to treat myself. Fast forward a little over 3 years is when the problem started. When adjusting the volume, the tv would turn off. If that was where the problem stayed, I wouldn't be writing this. Well here we are roughly three months later, and the tv is virtually useless. It's contactless off and on. So I called Samsung, I was aware it was out of warranty, but I was just looking for advice. Because I would rather fix the tv, than have to buy a whole new one. They had nothing for me. So I decided to try online. And that's where it get discouraging. Thousands of people are starting. To have this same issue. With no fix. People have tried motherboards, and this and that, just to get the same problem. I would highly suggest never to buy Samsung. I have had three Samsung tvs, and this one is the worst. My advice, buy LG. Never Samsung.

After 11 months, my tv start to close automatically, they change the part after putting pressure about the laws in QC. The same problem came about 8 months after the reparation! Last week, the same problem appeared that is less than a year after the second time they change the parts. I call them back but now I have to pay just to prove that the TV that doing the same problem is cause by the same parts and I have to pay for it I think after a bit more than 2 years (bought in March 2014) 3 times the same problem... It's a lemon TV. Now I think to change everything to LG. (I'm scare for the washing machine that is 1 year old, I guess if they broke I have to change it!!)

Had the same ongoing problem with my 60" Samsung. TV went blank again and I didn't want to spend any further money on it so I was hoping Samsung, since they sold me this lemon, would at least offer me a discount coupon on another Samsung. No was the answer I received on ticket **. I was going to purchase another TV because I felt this was just a lemon but now that I know how they stand by their bad TV's, I nor my family and friends will EVER purchase another Samsung again!! Customer service means a lot when you go to purchase a product and Samsung has a horrible customer service!! Do Not Purchase one because if you get a bad one, you'll get nothing for it!!

We bought a 55" curved Smart HD TV and have had nothing but trouble. Samsung blames cable company and cable company blames Samsung. Round and Round we go with ticket being canceled and tech not calling. I was guided toward Sony by the salesman, but since I had a Samsung phone and notebook, I chose Samsung. Their customer service must be in on it because I am convinced they are diddling around until my warranty runs out. Still waiting for the service tech to set up an appointment...

Brand: Samsung. Model: un55f7100afxza. Bought in 2013 (about 2 years and 8 months now). Bought from Best Buy. Price: about $1500. The TV is quite beautiful, lightweight, and great in picture quality and sound. The TV was bought brand new and worked fine until last week. Problem: power cycle, switch turns on/off by itself in about two seconds. What I did: I know the TV is obviously out of warranty. The TV isn't cheap and I expected it to last longer than 3 years. So I called the Samsung tech supports.

Brought a TV made by Samsung paying 3000USD and just worked for 1 year. 1 month after the warranty period it stopped working and the repair cost Samsung asked for is 1400USD. The so-called customer support or complaint handling team said, "Take or get lost." I regret for buying a Samsung product and decided will never buy in my life again. I see them as thieves who looted my hard earned money by selling their crap product. Also such a bad service team who don't know the value of money and sees customers are dogs. Never seen in any part of the world I traveled and worked. BEWARE those who plan for Samsung.

Bought 55 inch 4k UHD Smart tv (un55ju640) 12/2015. In 5/2016 no tv cable channels. Dvd and Netflix worked. Installed portable tv and cable worked. Reinstalled Samsung still didn't work. Called Samsung and they remotely accessed tv. They tried telling me it was cable company issue but I explained the LG works fine on same cable line. 45 minutes later it worked but told me to contact cable company. The cable company came and I am the closest access point to main trunk with 40 feet of year old cable from pole to splitter to tv and have a 5-1002 MHz digital splitter with 1db loss at output. Tech stated it is the ideal connection. He stated I am not the first person that has called because Samsung blamed them.

I owned a Samsung Plasma TV for several years before it died. The motherboard was replaced after a couple of years but it lasted for about 7 years. I felt fairly confident about the quality of Samsung TVs so I purchased a 60" SMART TV from Sam's Club. After the first month, the TV started turning off intermittently. I thought that my husband may have inadvertently set the sleep timer without realizing it. After checking all of the settings, I discovered that wasn't the problem. The TV turned off in my presence without having touched the remote or the TV. We tolerated the intermittent shut offs for a few more months. I checked online and learned that this problem is not new. After owning the TV for 8 months, the TV would not stay on for 2 seconds after showing the Smart menu. It cut off repeatedly for days.

After purchased a Samsung 55" TV through Samsung.com online three months later, finally I got $250 rebate by email. Guess what? IT's invalid ecode. I contact with their customer service many times. 3 weeks past in the end they answered. They won't issue me another ecode with NO explanation. It's just bad buying experience and I will NOT buy any Samsung brands.

I'd give it NO stars if that were possible!! Bought a Samsung 55 inch and started having the same warranty issues and customer issues problem. Picture has gone bad, Samsung does not care, and for $1700 I expect more than 2 years. I spent ALL day and a half trying to get support, and like everyone else is saying, it is NON existent with Samsung on the TV. There is a government site where you can post complaints about manufacturer defects (sorry, google it) which is what this is. Samsung is manufacturing cheap LED tvs, they go bad fast, they don't care and they will not support. They even told me they didn't have any authorized repair services in the area. I will NEVER buy another Samsung product, ever again, and you shouldn't either. Buyer, be extremely aware and do not purchase any Samsung product. They will not support you.

Spent over $1800 on a brand new 4K Smart 65 tv that lasted only 14 months. The TV started turning off by itself a few weeks prior to its image completely going out. What a coincidence that the TV gave out right after warranty expired. Almost as if that last "update" did the job. Can't believe they allow companies like this to rip off the consumer. Last Samsung tv I ever buy.

Samsung TV - 60" (Model # UN60F6350AFXZA - Purchase my 60" Samsung in October of 2013 ($1550.00), from Costco. As other have stated, started having problems with the TV a week ago turning off and on. Last night it went crazy turning off and on every 2 seconds to the point where we had to unplug it from the power as it wouldn't even stay off. Spoke to Samsung today and of course, they only send you to a service company at a minimum charge of $125.00 to diagnose. They are VERY WELL AWARE of the problem with the capacitors as it is widespread over the internet. ABSOLUTE JUNK. TOTALLY disgusted with this company because they have already been thru a class action lawsuit in 2012 over this issue. Very slippery business practices. I have never had any TV only last 2.5 years. STAY AWAY. 0 rating.

Purchased my Smart TV 60" from Sears, July of 2013. Since then, three years now, I have had to replace the power supply board three times. The first two times I had Sears extended warranty and didn't pay anything. Now my warranty expired in July and of course the power board again is bad. This will be number four. I contacted Samsung and inquired about a recall. They said there was none. Suggested I unplug TV and then plug it back in. REALLY? I asked for a new board and was told only authorized techs can work on the TV. REALLY! Tried other suppliers and all are either out of stock with no new date of restock or discontinued. Their prices were in the 80-90 dollar range. Samsung will sell one for 252.00. Thieves. Won't ever, ever buy a Samsung product again.

Anyone like to purchase Samsung need to see other brand. This brand just junk. I lost $3000 because their TVs are good for few months and when you call their service department they play around with you for 8 hours. I will not have anything in my house with Samsung logo for the rest of my life. Worse service. Worse product. Worse peoples to talk to. Worse price.

2016 55" 4K model 7000 - Picture gorgeous, sound is terrible. For the first 15 minutes after turning on the t.v. the sound cuts in and out quickly like for a second or two. After 15 minutes it works good. It still makes me mad to spend $1,499 for a plasma 4K with a sound problem. I'm within my 12 months but at the point where I pay the service guy and they pay the parts cost. Damn big of them huh? This is my 2nd Samsung and it seems they cancel a lot of icons and even their own icons. Why is beyond me.

I bought my 55" Samsung TV in October 2013 for like $1700. As soon as my TV was out of warranty, I noticed that the TV would just turn off by itself and turned on again after few seconds, and stayed on probably until I turned the TV off myself. This problem gradually worsens as time went on until recently that I can't even what anything on TV for 2 seconds before it turned itself off and on.

After paying over 500 hundred for a tv that doesn't work now I'm disappointed in the service I got and I'm disappointed in the warranty. I'll never buy another Samsung product.

2007 purchased a Samsung LN-T4664F LCD tv for $2300.00. Had to return it within 2 months because of it not working. Right after going out of warranty, I started to have trouble with it turning on. After researching this problem I found that many many people were having the same problem and Samsung would not repair the TV. After a class action lawsuit, Samsung agreed to repair the TV one time and the repair were undersized capacitors. Fast forwarding to 2015 I again started to have the same problem and found that so many people were having the same problem that YouTube had videos of how to repair the unit by replacing the same capacitors and eBay even sold capacitor kits.

We purchased a 60" Samsung Plasma LCD TV in November of 2012. Fast forward to August of 2016 and the TV screen is blank. We get sound through our Surround Speakers, but no picture. After calling Technical support and having 'G' run me through some very elementary diagnostics, she suggest I call a repair company. I google searched this issue and found that hundreds of thousands of consumers such as myself have encountered the exact same issue. In fact, there was a class action lawsuit filed and settled in 2014.

Samsung 50" Plasma TV Model - HPS5053X/XXA. Serial # B1943BNL10994T. I recently called Samsung regarding my problem with my TV not working & the issue with the power switch cycling. I was told it would cost upwards of $800.00. I mentioned the recall they had in the past, asked if my model was included & if so why hadn't I been informed. The representative denied that there was ever a class action lawsuit. I said "Google it, it's right there! There's no denying it!" And yet she continued to do so & denied that there was ever a problem with their product. I got no help from them but told I could keep my service call & pay lots of $$ or seek help elsewhere.

Purchased a 50" Samsung TV from samsung.com. TV is delivered with broken screen & box. I strongly believe that they know in advance that TV is broken, but still they delivered it, which seems to be truly unprofessional. Reason being, it is delivered to destination on 07/18, but they dispatched on 07/27 to home after multiple follow up's and they smartly kept TV in reverse position, so that we can not view it immediately.

When I am watching TV the sound disappears. In order to restore sound I have to turn the set off and turn it back on. The set (85 inches) cost $8,000 and it has give me more grief than ever. When I put the set on the screen goes all black and the name of my receiver appears. I cannot use the remote control. If you are smart never buy anything with the name Samsung. Total junk!!!

I am writing this review because I have been reading MANY reviews (from 2007 to 2016) on ConsumerAffairs about LCD flatscreen TVs with the brands (Insignia, LG, Panasonic, Samsung, Sharp, Sony, Toshiba, Vizio) and customer service being scorned... and these are just the ones I looked up. It appears to me that EVERY LCD TV brand is having the same problems, and size or cost doesn't seem to matter. The TVs reviewed don't seem to be lasting any longer than 2 to 2.5 years. NOW, MY Samsung 32" LCD TV just got green and red laser lines and finally the dreaded white screen with sound. BUT, I have had my TV for SEVEN years. That is much longer than the negative reviews I am reading. I am wondering how many positives there are, and longer lasting TVs, and if anyone has had their TV longer than 10 years.

Bought TV from Walmart 100 miles away on July 11. Hooked it up 4 days later. Could not get it to turn on. Later that day turned on by itself, shut it off. Following morning would not turn on. Called Samsung who said my outlet must be bad. Had that checked, 119 volts. Next morning and every morning since would not turn on until it sets for a hour or more then turns on by itself. Called Samsung every morning, their response turn tv on and sit while they tell you you need a new surge protector, wifi cable. Bought 206.00 worth of crap they said I needed and sure enough tv turns on by itself. Samsung say "it's fixed and call back if you need more help."

Samsung 55 inch 3D Smart TV - It wasn't 6 months after I bought this very expensive TV that I would turn it on and there would be no picture, only sound. I thought maybe it was because the cords weren't connected properly. After adjusting several times I still have the problem. I can't afford a new TV so I'm having to deal with this one. When I go to turn it on I have to turn it off and on several times before I see a picture. I wish I had read these reviews first. I will never ever buy a Samsung again.

Purchased 50" led Samsung television model #un50eh5000fxza on June of 2015. The TV went dead on July of 2016 one month after warranty ran out - estimated cost of repair $350 dollars. I paid 459 for this TV just over a year ago. What junk. I can't believe this just lasted a year. Never buy a Samsung product. Again!!!

This isn't a review as much as it is a complaint. I got my 60" 4k UHD TV Saturday. I took my old flat screen down and removed the bracket from the back. I took one of the screws that attached the bracket and tested it by putting it in the hole on the back of the Samsung. It was too small. It slid right in. No problem... Went to Home Depot and got the screws I needed. I got home and started to install the existing bracket to the new tv. The screw I placed in one of the holes would not come out. It was just small enough that it slid into the hole but unless it was taken out EXACTLY on center the threads caught.

Bought this 50" TV 2 years ago April. Screen went black while my son was watching cartoons. Still had sound, but no picture or menu options. I called Samsung to see what I needed to do, and they set me up with NISI-TX in my area (North Dallas). They came out, swapped out a board and informed me that the panel was bad. He then explained that it was 3/4 the cost of the TV, or roughly $700+. WE spent $1000 at Best Buy. He would mark the open ticket what was wrong, and that we should call Samsung and that they may be able to warranty the panel.

I had purchased this SAMSUNG 32 INCHES LED TV in December 2014 with extended warranty of two years. The TV screen gone black on 17 July 2016. I called samsung customer care. Their engineer came next day but said that the extended warranty is only for SMPS. Very awesome. I never had such experience earlier. Now I would like to live without TV or any product rather than buying samsung product in my life. Also I will not recommend Samsung product to anybody.

60 inch smart Tv won't turn on! Clicks and goes dead when trying to power up. 2012 recall doesn't cover my model number and I paid a lot for this tv. Samsung will never get my business again. They should recall them all since so many people are **. Extremely unhappy customer.

We purchased the UN65HU8850 -- a 4K LCD TV -- that cost about $2650.00. After only a year and a half, the LCD panel went bad as dead pixels began to appear on the screen. The panel, which has to be replaced, cost $1,320 -- half the cost of the TV when I bought it. Our repair shop convinced Samsung to pay for half of the LCD panel, so now to replace it we are looking at $660 plus labor. It will likely be over $1,000 to repair after 18 months.

I purchased a 50" Samsung TV on June 16th 2015 at Wal-Mart in Marble Falls, Texas. The television stopped working on July 15th 2016. NO WARRANTY! I will never buy a Samsung again. This television was used very little. Bad product.

My TV was on warranty, it was up 2.5 month ago. Two weeks ago it was fuzzy picture with horizon line, then black screen. Samsung so disappointed name for my big family. You lost our trust, no more business with this name. Dont buy warranty - just vest money and time.

I purchased a very expensive smart tv at Walmart. Purchased extended warranty to protect my investment never knowing that Samsung is aware of issues with these TVS. I called the company and they can care less. The tv power cycles. I went to a Samsung verified tv repair center in which before I could explain the issue they were fully aware. Said Samsung knows about the issue and I would need to spend $325 to get my motherboard replaced but that would only give me a few years before it started to do the same thing. They said they have had this same issue with a lot of customers and that Samsung could possibly be the worst tv you could buy.

TV will not respond when turned on. The number provided in the manual is a call center offshore, could not understand what was being said. The call center for Samsung was frustrating. Also when ask what part of the world am I talking to, I was told that information was a security issue.

Samsung has sold me not one but three defective televisions since December 2015.

I recently contacted customer service regarding an issue I was having with my TV. A Google search alerted me that my issue was a known issue and Samsung even lost a class action lawsuit because of it. Since I have been a loyal Samsung user, I was quite confident they would stand behind their product and do the right thing. BOY WAS I WRONG! They have absolutely horrific customer service. It was so bad that I filed a BBB complaint. I then noticed you can read many of the previous complaints on the BBB site.

My husband has this Samsung TV that will not stay on. When he first received it, it had to be service because it wouldn't stay on. Now, it needs to be service again for the same issue. I called Samsung customer service last week, spoke to lady and she advise that we take a flash drive to Best Buy to Samsung rep and let them download the software on flash drive and then take home and download onto the TV. This should stop the on & off. Well my husband went to Best BUY and they didn't know what he was talking about.

I bought this TV during the electronic fest in Dubai, GITEX 2015 April and today morning when I woke up, put the TV on, the screen was internally cracked and upon research I find out that it's a thermal crack. Like what, paid 3500 bucks for this day? I wouldn't ever suggest anyone ever to buy a Samsung TV and of course not to forget the customer service, horrible.

Purchased 50" plasma in summer of 2009. Started experiencing the On/Off problem lots of people have experienced. I looked online and didn't know about the bad capacitor problems that led to a class action lawsuit! Called Samsung and after doing all the "pull the plug from the wall routine" it seemed to be working. I was told it needed a "SOFTWARE UPGRADE" and she would send me a usb drive to do so. 3 days later TV stopped working. Called Samsung told them it must not have been a "Software Problem", TV is dead and I had read about the capacitor problem. Told them I chose Samsung after having so many Mitsubishi TV's that did not last! I was not a happy camper! They said they would have someone come out and repair TV. I would receive a call from the Customer Relations scheduling the appointment. 5 days later and no call. I called again and was put through the same BS until I told them it had been 5 days.

My TV started turning itself on and off a few months ago. I called Samsung and they said that was the first they heard of any TVs doing that. (I found out about the lawsuit afterward!) So I kept using my TV when two days ago, it made a crack sound and flames came out the back. I am working with Samsung right now about replacing the unit, but so far they say it wasn't under warranty so I am out of luck! I reminded them that the unit CAUGHT FIRE and unless that is what they want their TVs to do, they better replace my unit! I will find out on Monday! I won't take no for an answer!

I purchased a new 4K HDTV Samsung 40" television online and had delivered to my home. We began setting up the television immediately. The set up was in pictures rather than words but nonetheless, easy enough. There was no picture when we turned the television on. The screen showed purple and yellow lines in no order. After hours on assuming directions from Tech Support, Customer Service intervened. Customer Service offered a "repair" service to be scheduled in two weeks. If the television was deemed not repairable, paperwork would be submitted for a new television which would take another two weeks. Why would a new television need repair rather than replacement? I asked if the repair person could take a new, identical television on the truck when coming to repair but that idea was taboo. I found Samsung Customer Service unacceptable. I returned the television to Walmart with no problem.

We bought a huge Samsung TV in 2013 with all the bells and whistles. This year the picture stopped coming on when we turned on the TV. If we had the tv on for a while we could turn it off and on and eventually the picture would come on, but eventually the picture wouldn't come on at all. We hired a repair person to come (after trying unsuccessfully to get help from Samsung Customer Service) and they said we need a new main board. There are so many details to this story, but the bottom line is I spent hours on the phone with customer service and they were useless. I got the impression that many others have this problem, which I attribute to Samsung using cheap main boards. I will NEVER buy another Samsung product. They keep you on hold forever, they are selling a sub par product and there's no recourse after spending thousands on a tv only 3 years ago. Action should be taken against them.

Disgusted by faulty products.

I bought this samsung 60 inch uhd tv. 11 months later I have horizontal lines running thru the screen. I keep calling their call center for help. They seem like they are in the philippines. They just read from some script when I tell them my problems. I spent over 2 grand on this tv. It's gonna cost a lot to fix it according to a tv repair company I called. Just really disappointed in samsung for not backing their product and really not caring at all for their customers. I have a 65in uhd tv which works fine but I will never buy anything from them again.

My Samsung Hospitality LED TV Model#HG40NB690QFXZA was purchased online on 1/7/2015. Samsung Hospitality LED TV's come with a 24 month warranty. On June 13, 2016 the video on the LED TV failed. I contacted Samsung B2B Support on June 14, 2016. Kenan ** from Samsung B2B Technical Support, 1-866-726-4249 ** handled my claim and did generate a "Samsung Service Transaction Number: **". I was then contacted by USSI.ORG to schedule the warranty repair. USSI determined the TV was out of warranty. I provided original invoice detailing 1/7/2015 purchase date. After not hearing from USSI for five days I contacted Kenan ** from SamsungB2B again. Today Kenan ** is refusing coverage because the unit was purchased online (Ebay). This policy was never published or disclosed!

The reason I am reviewing this company is because of the horrible customer service I received. I have a Television that stopped working this past week. The model is LN46A530P1FXZA which was under a recall until 2013... Or 2015? I don't even know because I spoke to different people that work at Samsung, who stated different years. Because they said that the tv recall was past these dates, I now had to pay out of pocket for the repair. I asked "so, if it would of have been broken 3 years ago you would have paid for it?" Their answer was "yes". So Samsung is now telling me that they are not responsible for the "damaged parts" that they put on their tv, which in my view, is deceiving of their "wonderful quality", therefore, stealing the customer's money so that in a few years, we have to buy a brand new tv or pay $180+ for Samsung's bad job at making these televisions. Please be aware of this fraud. I would not want anyone else to fall into this scam.

I like the resolution of Samsung flat screen TVs, especially their smart TVs - I see crisp images, and it seems like the things I see in TV are as CLEAR (or least we should say ALMOST CLEAR) as they are seen in my naked eye. This has been evident in the fact that Full HD Samsung flat screen TVs can have a 1080p display resolution, which is highly impressive. However, the only knock on Samsung TVs (especially in the context of Filipino consumers) is the price, because a full HD Samsung TV (that can go up to 1080p display resolution) with at least 50 inches in size costs from Php. 69,900 (US$ 1,505.18) to Php. 460,500.00 (US$ 9,916.13). Nevertheless, for those who are willing to spend at least 2,000 US Dollars for a high-resolution TVs, I would still recommend Samsung TVs. I think they are worth the cost.

Bought a 2011 Smart TV 55 inch from Samsung and cannot go into any website using the browser. What a ripoff. This tv blackout when trying to use this feature. Now I'm stuck with the tv since 2011 till 2016. Thinking to put on craigslist but not worth it. I spend almost $1000.00 for it. Very unsatisfactory. I just want to drop kick this tv.

There is a TV guide feature that comes with this TV and from the day I purchased the TV it does not work. We paid a bit more for this TV. It was one of the reasons that I choose this TV. Very disappointing.

Purchased a Samsung TV Model #LN46A63DM1FX2A Version #SQ01 some years ago. In March of 2016 this TV started cycling on and off with no relief. Contacted Samsung by requested e-mail with no response. Telephoned Samsung on 06.15.2016 - 1:29PM CST - informed by CS rep Carlos that 2012 settlement was only relief granted by Samsung to US consumers on this acknowledged and well-known issue with this particular model of TV. Carlos acknowledged that they had a record of my television and confirmed the model number and ownership of same. We never received any paper or electronic notice of any federal, state or the 2012 settlement and in 2012 this TV was working fine.

It seems in an effort to drive a disposable economy, Samsung has been knowingly using subpar capacitors in their TVs, causing them to turn on and off at random. Don't believe me? Google "why is my Samsung TV turning on by itself". Here I thought I was the only one. Tonight mine started turning on and off every 5 seconds. It's 2.5 years old. Sure it's not top of the line anymore, but considering I still have the 12-inch TV/VCR unit of my teens, I thought I would get more out of this one. Alas, it will be a sad and quiet night.

I purchased a 40" Samsung Smart TV online a little over one year ago. TV was nice looking, had beautiful color, easy to follow menus, great internet access. I paid $600 for this TV thinking I had an investment. I recently lost the ability to access the internet through my television. The Samsung online chat tech support was awful. They kept telling me to try unplugging the TV then plugging it back in, or to try contacting my wireless provider. There was a two week waiting list to have one of their certified technicians come to my home.

In 2013 I purchased a Samsung TV, model #UN60ES8000F. This was an expensive TV but had all the bells and whistles (3D, SmartTV, camera, etc), and was considered their top of the line TV at the time. I paid a little over $3000.00 for the TV and the salesperson said that Samsung TVs had issues with previous models, but that Samsung claimed they had "fixed" those with this model TV. He recommended I look at another brand but I opted for the Samsung instead. Well now I am kicking myself for not listening to him. The TV started with a small black blotch towards the bottom half of the TV.

I have a 65" Samsung Smart Hub TV. I purchased it in March, 2013. It's just outside of warranty. The TV will no longer turn on, or will only turn on with great effort. I have to hold the on button for the remote continuously to get a flashing red light, but even after that, nothing happens. If I turn it off and turn it on after that, I might get sound, but I am no longer getting a picture. This TV isn't worth it, and judging by other reviews, I think this is a systematic problem that Samsung seems utterly unwilling to fix. I won't buy any other of their products of any type. My humble suggestion for them: Fix this problem for consumers, for free, quickly, and without any questions asked, and do so regardless of whether the TV is still under warranty. If not, you will certainly face the wrath of the market and will be out of business.

Unbelievable! Most pathetic excuse for a company that I have ever experienced. I have probably been on the phone 15-20 times for probably 15 hours total with these idiots! Yes, idiots because that is perhaps the nicest word I can use to describe these idiots. Every single call led to hours with them being unable to provide the service because, they either left off the home visit criteria, coded it for commercial not residential, did not put the fact that they were granting me a 1 time warranty visit!!! Really I began this process on April 24, 2016 and as of 6/3/16 they are now saying they will grant me a one time warranty coverage as according to them my warranty expired on 5/31/16. We did not purchase it till after 6/2015 it had a 1 year warranty so how is it not covered?

I purchased my Samsung UN50EH5300 50-Inch 1080p 60Hz LED HDTV (Black) on 14 June 2014. As I was watching the Music Billboard Awards Show (May 22, 2016), it completely shut off. The TV is not even 2 yrs old. I have seen other complaints stating the same. Are there any recalls from Samsung? Anyone else have the same issue?

I bought Samsung 32 inch led TV model no 32EH4003 on 24 Feb 2015 of Rs. 23500. On 24 May 2016, the TV has suddenly stop working. It shows the dark display. After 1 day wait I call customer care to inform the issue (complaint no **). After taking 1 day time the engineer came at my home and told me that TV Is out of warranty, picture panel need to be change, and it will cost us Rs. 18750. I refused to pay the amount. I asked to Samsung complaint unit that I am facing the issue just after warranty period and if Samsung don't take my complaint seriously, I'll go for media.

Just bought new Samsung TV. Needed help setting up. Called customer service number. Talked to six different people - none of whom could help me. Took 80 minutes... for nothing. Worst service experience ever. Never, ever buy a Samsung product.

I ordered two Samsung counter top TV's for my shore house last fall and brought them to the shore to set up. I did not have the sales receipt with me. One of the two boxes is missing the three plastic screws to attach the TV to its mount. So I called customer "service". After thirty minutes, they say they can't provide the screws that they didn't pack without a sales receipt (I had given them all the information on the box). So the TV is essentially useless. Based on my experience with the one TV, the mount is poorly designed.

I have seen folks describing how Samsung TV's are designed to fail and this is correct. Mine failed after exactly 3 years and 2 months (1 year factory warranty and 2 years extended). It would seem logical to just make a good high-quality product that DOESN'T FAIL to increase customer loyalty. Samsung used to be the best on the market some claimed. This could not be farther from the truth. Every Samsung product I have ever had has failed, it's that simple. Pls call me at ** if a second class action lawsuit comes around thanks!

I bought a 50inch LED Smart TV from Samsung back in February of 2016. One day I turn my TV on and it's fine, picture is great, everything is working. I switch over to my PS4 to play a game. All of a sudden two thin black lines appear on the left-hand side of my TV running from top to bottom across the screen. I contact Samsung and file a repair ticket.

Do yourself a favor and NEVER PURCHASE A SUMSUNG TV or HOME AUDIO equipment!!! I've had my TV less than 3 years and I've had the screen replaced 3 times (yeah, seriously) and it needs to be replaced again. Samsung customer service has been completely awful during this entire process. They've fought with me tooth and nail every time just to have my products fixed at my expense. After spending $3,000 on the TV itself I've had to spend hundreds of dollars additional on repairs that they still don't put a warranty on. I've spend countless hours on the phone begging them just to get them to cover the parts. I still had to pay labor every time. All they did was try over and over again to sell me a extended warranty and tell me how lucky I was that they were going to help me with that. Are you kidding me?? I seriously thought they were joking around at first.

My husband and I purchased a Samsung Smart TV last year, and I couldn't be more happy with the decision. Now we can enjoy Youtube on HD TV directly controlled through our smart phones. And we no longer have to go mall movie theater very often since we can enjoy great films with topnotch picture quality and crisp sound right at home. Not to mention, the TV is competitively priced. We also have other Samsung gadgets and have found this manufacturer to be reliable and long lasting. In picking a brand for TV or cellphones choose Samsung! It is worth every dime you have worked hard for.

I purchased the above TV in July, 2012. In April, 2016, the screen developed a green horizontal line approximately a quarter of the way from the bottom. After being insulted by Samsung representatives through numerous emails, phone calls and letters, I was finally informed Samsung will do NOTHING in the way of compensation. I will NEVER purchase another Samsung product!

Samsung delivered a new tv to me and took back the defective one. It took over a month to get it taken care of, but in the end, they did make good on the warranty and provided me with a new tv. I am leaving the stars rating where it is because it was an absolute nightmare dealing with customer service and I should not have had to go through all of that. If you call customer service, you reach a call center in another country and the people do not speak English very well and have no idea where you are in relation to where they are telling you that you have to "carry" your tv for free warranty repairs. When you get really upset and they transfer you to an "executive", you end up being transferred back to the US and that is the only way you can actually receive customer service. Even with that, they tell you it is 24 to 48 hours before they will call you back. They do not and you have to start all over again.

Purchased a high end Samsung 64" Plasma TV 2 yrs.ago. The picture does not show on the screen anymore. Sometimes the volume will work but not the picture. The store from where I bought it in St. Catharines, Ont. does not service TVs. Now I'm stuck with an expensive piece of crap. When the TV first came out it had great reviews for picture quality but now I'm seeing tons of complaints about them. Stay away from Samsung!

I bought a Samsung Smart 50" LED TV (Model UN50H5303AFXZP) on June 12, 2015. This unit was kept inside its original box until I finished some remodeling in my living room. On January 28, 2016, I decided to install my TV, and when I turned it ON, surprisingly, it showed a big, black spot, almost as big as the screen. Immediately, I proceeded to call for a claim. Initially, I called Sam's Asurion Protection Plan for presenting a claim, but they said that I had to contact Samsung Electronics instead of them, since the first year of warranty is covered by Samsung Electronics as the manufacturer.

I'm going to be a broken record and complain about my displeasure everywhere I can even though a customer service rep will come on and ask me about my problem and tell me they are not going to do anything about it. My copied complaint: "I was a big fan of Samsung products until my experience with this last TV. I purchased it Nov of 2015. After light use for 4 months my screen (not the glass) cracked while I was inserting the power plug in the rear. I contacted support and was told the damage is not covered. There must be a design flaw if light touch to steady the screen while pushing in the power cord. I am not happy with this TV or the product support."

I purchased a 60" Plasma TV model # PN60ESSOD1FXZA. After 6 months of owning this TV the motherboard went out which was replaced by Samsung. Now my TV will not turn on. Red light keeps blinking. At one point I could get it to turn on after many unplugs and resets. But now nothing. I call Samsung and was told it's out of warranty. My problem now. Like I told her I paid a lot of money for that TV just to last me 3 years. So she then tells me I can get help with an extended warranty plan. After speaking with them I found out my tv is no longer made (no wonder it's been a piece of crap) and I can't get help there either. So I go to the internet and find that Samsung has had so many of these same issues and even a class action lawsuit a couple of years back for the same exact problem.

This February we bought the SUHD tv model UN78JS9500FXZA. We were awestruck by the awesomeness of the tv and loved our new possession. But last Sunday a horrible thing happened, the tv started to pixelate, and on turning it off and back on we found a big black band around 3-4 inches wide, running vertically through the screen, with symmetrical rainbow color lines originating at one point. Samsung customer care generated a service request and our case was assigned to authorized service center. They asked to send pictures of the screen, and based on that rolled it out to be a physical damage, asking $4500 as repair charges.

I have read online about the number of issues so figured it would be straightforward to get fixed. Customer service told me my model was not affected by this and passed the 1 year warranty period so I would have to pay to get fixed. They told me it was not a known issue with my model. This is outrageous to me as the issue is all over the internet. Unreal.

I purchased a $2,500 Samsung Plasma flatscreen that I initially thought was great. 2 years into owning it it developed two green lines burned into the side of the TV which completely take away from the quality of the tv. After looking online it seems that this is common for the model I bought and Samsung makes no attempt to help you fix it. I actually saw the exact issue on a Samsung TV I was watching at a bar the other night. 100's of people are in the same situation as me and Samsung refuses to do anything about it. They do offer to charge you to fix their defective TV's as if that makes some kind of sense?

My husband and I purchased this TV in December 2015. The first one as soon as we pulled it out of the box the screen was already ruined so we were able to return it and get another TV, same make and model. It's been almost exactly four months and we do have a 2-year warranty. This TV was not cheap and we thought it best to get a warranty. I had been watching television one day and stepped out of the room and came back in and noticed a huge crack in the screen and three-quarters of the screen was completely white. So I went through the proper channels and the first question out of the customer service person was do I have children? What does that have to do with the problem with my television? And the nerve of this man to try to blame a defect on my autistic son is discriminatory. And they told me it appears that my son was at fault and he must have thrown something at the TV.

Purchased a 61" DLP TV from Samsung in 2012 (it's 3 years old). The TV is now displaying white dots randomly all over the screen. The number of dots is growing day by day. Soon the TV will be unusable (it is hard to watch now). I believe that a television of the cost of this one SHOULD LAST LONGER. I called Samsung only to be told in a nice way to "GO AWAY, we won't stand by our product after one year." So do not buy a Samsung anything, especially a TV, ever!

We love Samsung products and so when we decided to replace our old TV with a new big screen model UN48JU640DFXZA. We keep having problems with it shutting off after being on for about 30 minutes or longer. The screen would just turn black and the red light at the bottom of the screen would stay off. We would merely turn the set off and then back on and it would work fine until it happened again... and again. We called tech support twice and did what they asked unplugging and holding buttons for 1 minute, but it kept happening. Today we are returning the set to COSTCO because we are still within our 90 days return period. I liked the picture quality but wish that the speakers were in the front as we are a little hard of hearing and had to turn it up quite a bit to hear the dialogue.

My TV is 10 months old as I write this and has been used for less than half its life. We had it in storage shortly after we bought it while renovations were being complete. In October of 2015 we experienced our first problem with the TV (UN55 H6360AFX). We went through the Samsung warranty protocol and had a technician come out to fix the problem. This took about 2 weeks to resolve. A month later we had another (different) problem and again we went through the warranty routine and technician came out to fix the problem (another two weeks to resolve). Three weeks pass and we had yet another problem which was different from the first three (the TV is dead, won't turn on!!). I am now asking Samsung warranty to have my TV replaced and after talking to someone in a department that deals with customers like me they said NO, will send out a technician to have a look.

TV is cutting in and off for no reason. Have contacted Samsung and no help at all. Product is just out of warranty. Looking online there is a lot of TV's with this problem.

After 5 hours on the phone, 2 service calls and a bid from a contractor to fix damage from 63 inch plasma TV crashing to floor from failed Samsung mount, then customer delay and lie department says no coverage, customer abuse!!! Last Samsung product ever.

I Deepali ** (mother of Durva **) facing issue with my Samsung TV(UA32H5100ARMXL) from last 2 weeks. I bought this TV model on 28 Jan 2015. After 4 months, I noticed few black spots on LED PANEL and informed the same to customer care. Engineer replaced LED PANEL to new one in August 2015. TV worked perfect. Now once again after 7 months, my TV screen goes dark. I raised an issue to Customer Care on 22 March 2016 and asked for engineer visit. Engineer informed us to replace SMPS as a solution. But that didn't helped. Now he is telling us that LED PANEL DISPLAY has failed and needs to change. It will cost us 16500/-.

Beautiful tv, but a 3" pink/blue vertical line appeared on the tv and there's nothing Samsung will do, just send a tech out to inspect and repair at my cost. Spent a lot of money on this tv 5 years ago thinking I was buying the best. Disappointed!!!

After only two years, my Samsung 55-inch Smart Hub TV has numerous vertical lines running throughout and after investigating, I have learned that it is a pretty common flaw in these units and it does not seem to be repairable. I have been recommended by repair shops to just replace it. How does Samsung TVs continue to be ranked so high with all the complaints I read.

My TV stopped working. So today I call and they say "Sorry we can't fix that for you. We stopped doing that in 2015." So now I have a TV that does not work.

DON'T purchase a Samsung appliance, specifically a smart TV. I purchased a Samsung 32" LED TV 03/30/2015 at WALMART and bought the 3 year extended warranty. By November 2015 the television did not work and upon attempting to file a claim with WALMART, I was directed to file the claim directly with the manufacturer, Samsung. I received a prepaid receipt and returned the product to Samsung. Within a few weeks, I received an email denying my claim for repairs.

Samsung TV come with a 1-year warranty because they are made with sub-standard material and will only last a little over a year. They will not repair or replace TV. We need to find a consumer attorney to sue them and we also need to get congress to ban they from importing their sub-standard products to the US. As well as sue Walmart for selling these products.

I bought a Samsung 55 inch TV in September and didn't unpack it until 2 days ago. The TV has a major screen issue and the TV doesn't work. The Samsung Warranty folks have diagnosed the issue as a 'panel' issue and say that the television is not longer warrantied under their 12 month warranty. The reason they say the TV is not covered under the warranty is that I have had it for over 30 days. I needed to report the damage within the first 30 days of ownership. I've spent countless hours on the phone with people who barely speak English and finally learned this today.

I got a Samsung Smarthub TV for my mother. One of the features that we based our purchase on was the TV guide that you can pull up with the "guide" button on the remote. The TV channels show up but no listings appear, let alone show descriptions. After reading several forums on the TV, I found out that Samsung just decided to not bother with the app. While this is a small thing to many folks, I find it just one more way that corporations have more protection than consumers as there is no recourse for consumers and no punishment or efforts to make good on the side of the corporations.

We all know Samsung steals our personal information and uses it regardless if we want them to or not. Almost nobody reads the Privacy Policy, but simply said IF YOU BUY A SAMSUNG PRODUCT, YOU ARE GIVING AWAY ALL YOUR PRIVACY. Currently, there is no way to opt out of giving away use of any and ALL the information typed into or spoken into your cell phone for example. Even though they claim to have an email address (opt-out-shine-the-light-law@sisa.samsung.com) doesn't even exist. Samsung has only one phone number for millions of customers to call. This is by design so customers give up trying to get support or answers to their use of our personal information. I strongly suggest we boycott Samsung so they get our message... Allow US to choose to offer our information or not and not to make it convoluted to opt out from one or ALL their privacy invading policies.

UN40EH5300FXZA - The TV has given us no problem in the functionality of it. My beef and complaint revolves around the Smart TV App operation. The TV controls itself and every week will update and remove all the Apps (I did not want them nor did I install them) and will tie the TV up for about an hour. If you are in the middle of watching a movie as we do on Netflix, it will interrupt the movie and update! It is very upsetting and aggravating. I have spoken with Samsung and they say, "there is nothing I can do about it." I wanted to reset my TV back to out the box state and I can't do it either (If someone knows how please tell me). When you sit down and want to sign on to Netflix or Amazon to watch a movie, you may have to wait an hour while the TV does what it wants to do and install apps you don't want!!! Would I buy another? Absolutely not! Even considering losing money on this one and going to get something else.

I bought an 50 Inch LED Samsung Tv from best buy for 750$ in 2013 and all of sudden in 2015 the screen was gone, white band in the middle of the screen. Unfortunate thing is my 2 yrs warranty was next completed. I called Samsung customer care. They said they can't do anything, it's out of warranty. Only thing I need to pay 300$ to fix the LED panel. At least Samsung should provide 5 yr warranty.

I am 6 days calling everyday for Samsung to solve my problem, my TV on and off alone, more than three hours talking to about 5 or 6 different people and no one solved my problem. I could not get my TV, it has one year and one month, and this saved the guest room. I had to take the TV from my other room and put it in my room. I am totally upset with Samsung, pessimo service, know not solve the problems, transfer to sectors that do not know what I'm talking about and on top hang up on me!

Bought a Samsung LED Smart TV--40 inch from Saudi Arabia. Took it to Chennai. Exactly after 12 months of warranty the display went off and we called Samsung agency in Chennai. Surprising reply from customer service is if this TV was bought from India the minimum service charge is 1500. If it's foreign purchased then it's 5000 and if it's display then it would cost additional and it would be equal to a new TV which saved my 5000. Few months back my cousin faced the same scenario of losing a tv in 13 months. In both cases voltage stabilizers were used and well maintained. I don't understand what standard they maintain in manufacturing and how reliable is your product which hardly survives the warranty period.

Bought Samsung 65" plasma LED 3D TV 3.5 yrs ago. Model # PN64D8000FF. After paying over $2000 after only 3.5 yrs later Samsung won't and does not stand by their products. Once your 2 year warranty is up they will do nothing for you, nothing. I would think a $2000 TV / product would not break after only 3 yrs. It started w/ picture would go off, sound remained then to no picture no sound. Will never recommend or buy from Samsung again. Rating a BIG ZERO. Thanks Samsung.

Samsung TV series 8 model ua 46b 8000 - Sound gone. No parts available for repair so TV ends up in land fill. When you pay thousands you expect better quality & service. This TV had problems from purchase. 7 phone calls & 2 call outs from Samsung & screen replaced in the first 6 months.

Samsung UN55H6203AF 55" TV LCD Smart - I purchased a Samsung 55" inch LCD Smart TV in December 2014. I did not take it out of its box and assemble it until January 2015. I have hardly used my TV. Yesterday when I turned on the TV, I had sound but no picture. I called Samsung and they said I needed a new panel and their warranty doesn't cover it. This has to be a manufacturer problem. My warranty expired December 31st 2015. Why isn't Samsung replacing my TV? This TV is suppose to last years. I'm so disappointed and I'm going to be making a complaint to the BBB. Why isn't Samsung recalling this TV?

Purchased this 65" TV (Samsung UN65F6500AF) 4 days before Richard in Apopka Fl. 12/16/13 when TV is turned all I get is flashing smart TV over and over again, and never stops until you unplug the TV. Bought from Best Buy about 20 months ago, had Geek Squad come out and diagnosis. They tried power supply, motherboard and when that did not repair TV they told me "The panel is shorted, cost of part only $1350.00." Called Samsung, they pretty much told me "Your warranty is up and your SOL." $1800.00 in the toilet!!! No more Samsung's for me.

Purchased a 48" Samsung TV and high-end Samsung sound bar. Was told by Samsung rep that both would "marry" and we could use one remote to control both. Not true. Made 4 trips back to Best Buy to try and straighten this mess out... and made phone calls to Samsung. Finally found someone from Samsung who said these two items would never "marry". We'd have to buy a different TV for $300+ additional to have both work on one remote. So ticked off with the entire bunch of liars. Taking both back to Best Buy and never buying another Samsung product again!

I bought my 65' TV from Sam's club three months ago. The wireless card seems to be failing. I can stream a movie just fine for about one hour then the tv will disconnect from the internet. At first I thought it was my internet provider but quickly found out I could stream through Roku or Apple TV for several hours with no issues. Samsung Warranty is a SCAM. They will troubleshoot you to death then come back and say they cannot verify my purchase date or my warranty is out. I am now forced to try to get a copy of my receipt from Sam's Club since I thought Samsung was smart enough to figure when I registered the TV is when I bought it and did not save the receipt.

I purchased from Samsung online for 250 without taxes and got billed by PayPal. A week later Samsung sends me an email stating it was on back order. Two weeks gone by and they send a cancellation due to the price being wrong. I contact Samsung by phone and the agent said my order wasn't canceled and was still on back order. I received another cancellation order three weeks later and was refunded after about a month. I wrote numerous emails and they never reply. One of the cancellation orders did give a 50 gift certificate for online purchases. Can't complain about a product I never received but I did wait weeks missing out on deals thinking a tv was well on its way and it's very difficult to get through to customer service and they never follow back.

I always had the AMAZON app on my smart TV. Just recently I purchase Amazon Prime and when I went to use it on my TV, it was not there. I called up support and they informed me that the Amazon app was no longer available for my model TV. I was never notified of this and am now locked into an $80 Amazon Prime purchase and cannot use it. This is ridiculous. The explanation I received from Samsung was that it is stated on their website that changes could occur. REALLY... So in other words if we, the consumer, purchase something like Amazon Prime and either before it is used or after starting to use it the app can disappear from the TV. NOT ACCEPTABLE. I will no longer support or recommend anyone from purchasing a Samsung.

I purchased a new 40 inch Samsung Smart TV one year ago. I have three other Samsung TVs and wouldn't buy any other brand. The Smart TV is connected to our wifi and allows us to be connected to Netflix for an endless number of movies to watch. Picture quality is great, though for a better sound experience, we purchased a sound box that the TV sits on and produces much greater sound than the TV alone offers. We have been very satisfied with this TV and would recommend it for its very competitive pricing, quality and features.

I bought my Samsung HDTV flat screen, model LN32A330J1Dl0 in 2009 for the picture clarity from all angles, color brightness and style, just right for my bedroom viewing. My choice also was based on the speakers being built on the front along the sides of the screen instead of being placed down on the bottom facing down. I have had this set for over six years now and it has performed excellent with no loss of color or clarity. It is as beautiful as the day I first purchased it. Samsung is the best television on the market today. I am waiting for more 4k available programming at which time I will get a 50" or larger for the living room viewing with friends and family.

My first Samsung 65 inch Plasma had a great picture but ran "hot". It also kept shutting off at least two or three times a year and it would take several hours to make it come back on. However, it is till working. So I upgraded to the new 4K Samsung 65 inch curved television - a "SMART TV" and so far it is great. I like the idea of an external device which controls the software and the HDMI inputs. Unfortunately there is very little 4K programming 9 months after buying it. Of course, a pricey TV ($4500) only to see prices have tumbled to half!

Purchased a 32" Samsung TV 2 years ago and it went out. I looked on the Internet and there were thousands of complaints due to Samsung used bad capacitors in all the TVs. I registered my tv and Samsung sent a recall notice on the TVs but I did not get a notice and the recall ended in April 2015. I tried calling and emailing Samsung about my problem but nobody would talk to me and just said the recall ended (note: other people had the same problem). A TV should not go out in 2 years. I will never buy a Samsung TV and ended up buying a Sony TV. I suggest not buying a Samsung TV due to they are only interested in saving money and use inferior parts and your TV won't last very long.

Vertical line and colour bleeding issue in picture - I have purchased 4 LED TVs in January 2012 and having the same problem with all of them. When we called to the Samsung customer care their executive came to check the issue and they told that it need to be fix but the cost will be 28,000 INR per tv. That was too much. Same problem with all TVs at the same time. Not a joke. Please guys let us know that our investment in SAMSUNG was a mistake. Samsung is a reputed company but after that we are losing trust.

So I figured out how Samsung can afford to send techs out to replace panels. The new panels are sub-par crap. My new UN60J6200AFXZA got a bad pixel. They sent a tech twice, then replaced the panel. But guess what, the panel is NOT THE SAME. It is a cheap piece of crap with horrible artifacts and background noise. It looks like a 2010 Element tv now. That is how they afford if the replacement panels are GARBAGE. Then they claim it's the same panel and will not replace the tv. So now I am stuck with this trash.

I purchased my television last year and it has never worked to its full capacity. Ghostly images, red, blue, green are off. Dark shadows on black. Have had numerous tickets for repair. Nothing has worked. I even had a Samsung rep from executive customer service admit that there have been problems with this TV. Now they tell me that since my warranty expired, that they can't refund or replace. They failed to correct the problem and did NOT satisfy the warranty, but I'm out of luck? Will never purchase from Samsung again. And their warranty is a scam. They set up tech dates 4 times. The technicians didn't even show up. And then they wait til the warranty is ended and you get screwed.

TV is three years young. Original cost $950 plus tax plus cost to install. Power supply is broken. TV turns itself off and then back on every 20-45 minutes. Called Samsung's consumer affairs number. After struggling for a half hour through a language barrier, I was told my complaint would be escalated to Executive Consumer Affairs. Was put on hold for nearly an hour. I was told Samsung would not grant any consideration on a repair or new TV beyond my one year warranty.

Samsung UE58J5200. First one badly damaged, replaced by the supplier as we did not accept on arrival at our home. The second one had no damage, so we signed for it, set it all up, followed the instructions to the letter only to find we had half a picture. Well some picture is better than none. Not a happy bunny and will never buy another Samsung television. Back to good old Sony for me. We should have kept out CRT KV 32, eighteen years and was perfect, gave it away. Thought the modern LCD would be an improvement.

TV is four months old. It is a 60 inch Samsung Smart TV. Wall mounted. Video stopped working. Audio fine. Samsung warranty serviceman attended TV and after checking found crack in screen. Advised that screen damage was unusual. This was a vertical crack, rather than star shape normally associated with physical damage. After some days, Samsung advised that due to physical damage, the repair would not be covered by warranty. Furthermore, the cost of the repair would be $1710. Made two phone calls to Samsung. The second of which, the service warranty department advised that The Report stated that crack was caused due to physical damage.

Bought a Samsung TV and within a few weeks the picture would get scrambled then go black. Took the television back into Best Buy where I purchased it (along with the extended warranty). Since this is an intermittent issue we can never get it to act up in the store and they claim they don't have the time to wait for the problem. They offered to send it into the repair place for a month or so, and if they can't find the problem I will have to pay the shipping fees. I will never buy a Samsung again and NEVER from Best Buy.

Purchase date of March 2011 (approximate). The initial problem with this Samsung television (Model number UN46C8000XF) was an issue with the picture freezing. The problem advanced to the appearance of a thin blue line while viewing for less than an hour. The television was shut off, unplugged, plugged in, powered up and now a white screen where picture barely visible. Then the television died. Request made that Samsung identify and repair this television failure at little or no cost. This was a very expensive television and it was expected to run trouble free for several years. I have owned other TVs that have lasted 10, 15, 20 years or longer. Samsung replied there were no recalls on this TV, but offered very little other useful troubleshooting information.

I purchased a Samsung 46" 3D Smart TV (UN46D6400UFXZA) in Jan 2011. Within the past month, the picture started flickering from dark to light, then, back dark again. It was also noticed that the screen has some type of a "burn in" It looks like there is a picture frame around the inside of the frame, which is distorting the view. I tried to fix the flickering by turning off the eco solution mode and energy saving mode per research I had done on the internet. I contacted Samsung support only to find, since the TV is out of warranty, they will do nothing about it. I even called Samsung to find out a reputable rep located near me.

Samsung 42" Plasma TV cycles on and off. This issue began months ago. This TV was produced in November of 2013 and has had the issue only a year and a half after manufacture date! Horrible! Believe the reviews and run away from Samsung TVs.

I bought my 4K UHD TV a year and a half ago. About a week and a half ago it started turning itself off and then back on again. Sometimes several times in a row and sometimes several hours after the last outage. Now it randomly changes inputs and randomly turns itself off. I have been through two rounds of troubleshooting with Samsung one online and one on the phone. The end of both was clear: Your TV is out of warranty and needs repair. I paid 5000 for this TV.

At the end of November 2015, I ordered a TV on the Samsung company website. The model was ‘out of stock' at that time. I received a general confirmation of the order and then no information as when Samsung expected to complete the order. Periodically, over the next 2 months I got additional emails telling me my item was not available and backordered. Again, NO new information at all. On January 25th 2016, after 2 months, I called the Samsung directly and cancelled my order. Clear and simple. Lo and behold... the VERY next day, Samsung sends an email to tell me they are shipping my TV.

I just got off the phone with escalated customer service and they're calling the settlement a courtesy and that the issue was caused by normal wear and tear. They will not pay to have the issue resolved and have no interest in standing behind their products. Why am I paying a premium on a brand when I can get the same size TV with the same specs cheaper by going to an off brand. I'm obviously not paying for quality or customer service? Hey Samsung, you're not the only company that makes TV's, cell phones, tablets, etc. I'll be giving your competitors my money going forward.

Customer service was great. TV out of warranty purchased 12/2013 failed recently. Bottom quarter of TV is slightly darkened across bottom of entire TV and flashes every 3 to 4 seconds. They troubleshoot online and was determined need to have a tech. come out to evaluate. This is a model UN65F6300. Has anyone experienced such a issue? Thanks.

Samsung 52" Television Model LE52A656A1FXXU. Could anyone please tell me if they have had problems with this Model? I have contacted Samsung with regards to the TV not switching on and constantly clicking. It is now broken and they state they have never had a complaint about this. T.You.

Purchased model PN60E550 smart plasma tv in January 2013. Had good luck until mid 2015 when turning on the tv only the sound would come on. If one alternated off and on cycling eventually the picture would appear. I lived with this for months and finally sought assistance from various forums and from Samsung. Learned from other forum members that this model has a common issue with sound and no picture - many complaints and no help from Samsung except to go to an authorized Samsung repair shop and pay whatever the charge, however I found that repair is not possible.

I purchased my Samsung TV Model #401LNT4069 FX/XAA on 10/26/2008 which was a $1300.00 TV at the time. I loved the TV except I have had to get it repaired twice for the same capacitor issue which at the time the TV was covered under the Sears Warranty. Since then the TV is malfunctioning again with the same problem. I recently discovered there was a lawsuit to cover repair cost and so forth. I have not been able to benefit from this settlement and would like to have my TV repaired or replaced so as to no longer have this problem.

I bought the Samsung UN55JU650D TV. I feel it was worth the price overall. The screen size while I had friends over watching Boxing matches and March Madness was great, I got back great feedback from all the guys that came and watched saying "the audio and HDMI outlets were all good and I also was able to set up the surround sound which was awesome.

Samsung UN65F7100 65" 1080p Smart 3D LED HDTV with built-in wi-fi. High quality, 3D, LED keeps the room cooler than plasma, the only thing I don't like is the remote. You don't have the ability to go directly to a channel without tapping a few buttons. Otherwise a great TV.

I have a Samsung 65" Led smart tv. It is very light weight, mounted easily, it has all the features and more than expected. It comes Wi-Fi ready with voice activated remote and separate keyboard. Self programming. I would and have recommended this tv to anyone.

50 inch Samsung HD TV. We really are very satisfied with this purchase. Quality and round sound is great. The only drawback is that there are so many features on it - we still haven't mastered them all.

We have been lucky with Sony, Panasonic and Samsung televisions. No reason to spend double as much for a "UHD TV". The regular HD TVs are perfectly the same experience unless you are running a home theater at where the TV is larger than 62". Do not forget! The picture quality is only as good as what your provider streams to you. You can have a UHD TV but if let's say Cox only gives you from their server's HD, then that's what you will see no matter how dense the pixel quality of your TV is.

I got rid of a beautifully designed CRT Sony but my present Samsung flat screen 60" is fabulous in HD picture and sound, and feels like I'm going to the movies every day. Love it!

Samsung 55 1080 wifi ready. Great brand, love the picture. Would buy same again. The only thing I wish I could change is the black frame is larger than some other brand I've seen, 1/4 inch maybe.

The LED LCD Flat Panel has the best picture I have ever seen. It works perfect, would definitely recommend. It has a hub to connect third party content and you can plug in a hard drive! This is a 4K TV.

I had an LG 55 inch which went out twice during my 2 year warranty. The company said I was two days late on my warranty. I do not buy LG, the new 4K TV is awesome. I think I like the Samsung 4K smart is a great buy for the buck. Awesome graphics.

My Smart TV Samsung is the best, I have three and it's an "All in One TV". It does everything, the picture is clear and sharp, the features are endless, the apps are easy to download and I can be on FB/Twitter or Instagram, all while watching my favorite show in the upper corner. The Samsung brand is by far the best brand there is!

I purchased my Samsung 46-inch television 2 years ago from Costco. The color is good and I have had absolutely no problems with it. The pricing was also good.

Very impressive TV. Bought a 75" Samsung TV from Sears because Sears had the best price and free delivery. Color is awesome. Would strongly recommend.

We haven't had any problems with this TV. Clear picture, easy directions setting up, I would purchase this TV again. The picture is very clear, the color is great.

HD accurate. When attached, surround sound provides optimum results. Response accurate, color excellent... frame and pixel movement splendid. Background provides clarity, no muffling of sound... 60 inch TV with 3D capabilities and as mentioned, HD is superb... It has been in the family for five years and appears to be advanced in the extras provided.

The bad design feature of flat screens is that the speakers are in the back, pointed at the wall. This produces muffled sound. It is almost a necessity to purchase a sound bar to get good sound. I bought a good Sony sound bar for about $100. What a difference! The new flat screens should be available with sound bars.

The 62-inch version of the Samsung 3D TV provides an excellent picture and the sound is not bad, although I use external speakers for movie watching. The only drawback is the remote can have a mind of its own with the external via internal speaker (it is unclear how this happens, but it usually happens when I'm turning the TV off or on). It connects with all of my other Samsung devices and with all my computers, which is handy and looking at Netflix and Amazon is a snap. It also integrates over the air and satellite broadcasts effortlessly, which can be handy if weather conditions are bad enough to interrupt the satellite signal.

I love my TV; however, I am partial to Samsung products; I also use Samsung cell phones. Not sure of the model at this time.

I have a 42" Samsung, I love it. It has a very clear picture and is very easy to use and operate. I also like having the choice of using it with a stand or hanging it on the wall. I prefer the LED version. I have had it for a year or maybe longer than that. I haven't had any problems with it. The remote is very easy to use. I would recommend Samsung!

I have 2 Samsungs, a 55" LED Smart TV and a older 52" LCD. The LCD came with underrated capacitors, had to fix it twice. Soldered them in myself with help from YouTube and capacitors from Ebay $20 and 1 hr of my time. The LED Smart TV is still going strong so far. Nice picture, no problems, 4 years and counting.

I've started with first generations of Samsung Plasma TVs 12 yr ago and I was very pleased with them. Now am using new generation of Smart UHD LED TV also from Samsung. It's really a tech. piece of art. They became pioneers in TV industry. What do expect more from Samsung?

Samsung TVs have good picture and the larger more expensive smart TVs are good. The lower priced UN40H520AF is just not very smart and is sloooow on smart functions. Computer in this model is slow and I would not buy it again for that reason.

Excellent experience. Samsung series 6 purchased ten years ago. Problem with motherboard after seventh year of ownership which Samsung repaired as part of a class action lawsuit I qualified for.

I have had several Samsung TVs over the past 10 years and have always been very impressed with the picture quality, the resolution is superb. They are easy to use, intuitive remote. I have owned other brands but keep coming back to the Samsung mainly because of the picture quality. They are competitive price wise too which only helps make the buying decision easier.

Great features, size and function ability. Samsung televisions are (in my opinion) considered to be the best on the market. They appear to be at the top when appearing in the forum with new ideas, performance and ratings. I will continue to purchase Samsung due to quality and overall experience.

I strongly recommend Samsung Smart TVs. We have five TVs in our house (yes, that's kind of embarrassing!) and the Samsung 40" Smart TV is by far the best (clarity, color, picture). I will not buy any other kind of TV in the future but Samsung Smart TVs.

Samsung is the BEST ever. I have 2. The color is excellent. If I were to buy another TV, it will be another Samsung. I bought mine, my 24", at SAM's club and before that I ordered my 37" online from a store in CA. It was shipped well and packaged also well. Never had problems with my 2 Samsungs. In the future I may buy a larger one for my living room where my 37" is now.

Awesome television. I would definitely recommend Samsung televisions. I have a 40 inch smart TV with great features. I love it. Would make a great gift.

Good picture quality. Quality of sound is difficult to transfer to sound bar. Connectivity to my Sony Video Camera is impossible to figure out. Limited assistance from customer service to solve this issue.

Have owned the Samsung Series 450 LCD TV for 7 years and have had no problems with it. Excellent product so far! Once had a RCA color TV that lasted 20 years. Have had Toshiba and Hitachi but only lasted 10 years. Had a small GE that is 15 yrs, still working but the remote won't work.

I own a Samsung 65" Smart TV and I love it. Excellent picture quality, no problems, excellent audio, wide array of awesome functions and apps! The price was a bit high when I purchased it and of course has since gone down a lot. Once connected to the Internet, the possibilities are endless. It is equipped with four HDMI outlets, plenty for all of our game systems and other gadgets. It has many features that I still have not used but I am looking forward to learning how to use them in the near future.

Found the television easy to operate. It's very lightweight for its size. The picture is bright and very clear compared to some of the other television I was looking at. Good value for what I paid for.

We have the television for 15 yrs. It has never given us any problems. It is easy to program the DVR and is able to record many programs at once. All recorded programs are as clear as if they were in the present.

Both Samsung HDtv's have lasted well over 5 years so far no issues. They are not smart tv's but are compatible with everything hooked up. Only issue was lack of addition ports, ins for adding more. Next upgrade will be a Samsung. I have viewed a lot of tv's and Samsung with leds is still brighter and crisper than other brands such as LG, or Sharp. Not in 4k category.

We have an LG and love everything about it. The picture is clear. The sound is great and we enjoyed watching all of our programs on Our 55 inch television.

I purchased a Samsung 65 Inch LCD High Definition TV from Costco that the store had highly rated. When I got it home and installed it I found that the picture quality was terrible - blurry, grainy and poor color quality on all channels even though I was using an HDMI connection with a DIRECTV high definition receiver. I returned it to Costco and they told me that they sometimes get bad TVs, but it was likely an anomaly.

Samsung 75-Inch TV Model UN75H6300AFXZA. Great picture quality and features. I'm very happy with the performance and quality and would definitely buy again.

I bought a 42-inch Samsung in December 2007. At the same time, I bought a 27-inch Samsung television. I placed both in the allotted space and plugged them in and that is the last time I touched them. They have been trouble-free and if I were to buy another television today, I would buy a Samsung.

55" HDMI LED TV. Picture is superior. Clarity and color magnificent. Brightness excellent. I own 4 Samsung large screen TV's and would buy another. Samsung customer support is lacking and is staffed by foreigners who speak with an accent. Difficult to understand. Not adequately trained.

Great pictures and colors. A Smart TV is a good idea since it can be use as a desktop. It works great with wireless keyboard. The TV works great as 3D, the Samsung Smart tv is the way to go.

I would have no reservations in purchasing another Samsung TV. Has great colour and contrast and exceptional sound. Great value for any family looking to provide their family with ongoing affordable entertainment value.

On Black Friday my husband and I decided to check out the deals on televisions at Best Buy - this is not like us at all but we wanted to check it out. We seen several TVs in the $$ range that we intended on buying but when we stumbled across the Samsung Smart 2160P 4K 65" - we were sold! From the picture quality that first caught our eye to the sound and the features, it by far beat out all the rest. The options to move through Netflix, YouTube to Pandora was fascinating. You don't buy TVs once a year or even every five, so INVEST wisely and spend the 'little' extra you don't think you should. Samsung brand is TOP NOTCH! Definitely recommend!!

I have a 7-year-old LED 47" Samsung though not a smart TV but produce a very sharp picture just as when it is new. Then I have a Samsung 75" smart LED for almost a year now and very happy with it, this the replacement for the problematic Sharp 72" smart TV that I returned.

True, Clear, Sharp Color is what you will get with the Samsung 46" LCD Model LN46D630 color flat screen TV. The Clarity and Depth of the picture is like no other and from all sides, the color stays True unlike many others especially the LED TVs. The Auto size keeps the perspective and fast refresh rate is there for more advanced telecasts. There are so Many Options for sound and picture and lighting. You can customize this TV to suit any room or need. It can even adjust for the type of movie you are watching, a.k.a. fast action, etc. It is Amazing. The speakers are okay, better than most but would recommend a theater sound system if you are into Loud movies. With a variety of connections, you can hook up your computer for streaming or web browsing which by the way, doing this through your computer vs through a smart TV itself will protect your TV from viruses.

Samsung UN55HU6840 55 inch 4K 3D smart tv. Overall not bad but also not great. Slow moving 4K video and photos look amazing but high speed action scenes are subject to blurring. You can thank the idiots who built a 4K tv with a 60hz refresh rate and me the idiot who didn't check before making the purchase. Ok so you get two (2) remotes, one traditional and the other is a small touch pad with a few buttons and a microphone. The tv itself has a built in camera and microphone that allow for voice or motion commands.

50 inch Samsung HD clear, vibrant, purchased about 3 years ago. No issue, computer friendly, Xbox, PlayStation, Fire Stick, Chrome compatible as well as updates.

I had this TV delivered on Monday, set it up on Wednesday, it packed up on Sunday! The Smart TV just continually turned itself on and off and there was nothing we could do except pull out the wall plug. Rang supplier for a replacement but was told it could take a week to go through their system. Not happy as my previous TV was Samsung and that lasted 9 years and I sold it in good condition. The next one better not do this or I shall get a refund and buy different product.

We bought a 55" LCD Samsung TV 2 years ago in June 2014. It's model UN55F6400AF. We loved it until it developed a large dark band at the top and then few days later died completely. When we plug it in, it just flickers as if it's trying to turn itself on constantly. The standby light flashes in series of 2 flashes at a time and I can hear a pulsing sound at the back of the TV. I am so very disappointed as heard that Samsung makes a great TV. No more Samsung for us!!

I purchased a 63" Samsung Plasma TV (PN63C8000) five years ago. I also purchased Samsung's Ultra Slim Wall Mount (WMN1000C). Well, tonight the TV came crashing off of the wall. The cable on the wall mount broke off from the plastic housing on the back of the television. It does not matter that I made this purchase 5 years ago. This should not have happened... not in 5 years... not in ten years. People do not pay that kind of money for their TVs only to have them fall off the wall after 5 years. I paid a lot of money for that television and now it sits on the floor, nonfunctional, with a screen cracked into pieces. It almost hit my grandson.

We purchased a TV model # UN60H7150AFXZA. We paid $1899.99 for it. We did not buy the extended insurance (didn't think we would need it). Our TV lasted 16 months. I was watching it, and then it just died on me. We have an IT guy, and he said the computer just died.... nothing he can do.

Samsung 65 inch 4K Smart TV... Love it. Picture quality is so good and ease of use excellent. Easy to hook up and get started with an amazing movie theatre screen.

I bought this Samsung smart TV model 5200AF from Costco because they offered it at a very good price. This TV had all the features I wanted. I got the 48" size because I wanted the largest size I could get to fit on the wall between two windows. It fit perfectly and with a full motion mount it works great in my living room. This LED gives me good viewing even at some pretty extreme angles. I bought it mainly because all the reviews indicated Samsung was about the best and I am not disappointed. I have had it for about 3 months and have no issues at all. It has just two HDMI ports but I do not need any more than that as I only have a Blu Ray attached to it and no commercial TV.

Bought this 34" Samsung "Smart TV" last month for use with my Amazon Fire Stick and Hulu. Works well, easy to set up. Purchased online from Best Buy and then went and picked it up the same day at a local Best Buy.

I love the Smart TV Feature. Streaming is an affordable way of being entertained. Every Samsung TV we've had, has HORRIBLE sound. Many people agree with me on this fact. The 1st large screen was a Samsung, we purchased the Best Buy warranty. The TV struggled & died after 6 months. BB delivered a 2nd TV, 1 day later it died! The 3rd TV we left with our home, when we sold our house. I'm unaware that people have read the review of the WORST washer machine I ever had. The machine was bad from day 1. BB delivered another 1, that machine leaked, we had it "fixed" 1/2 dozen times. The Leak was never repaired, it caused black mold in our Residence. Our home had to be re-mediated and we had new flooring installed. Costly process and lesson. I ended up with an LG Washer, so far, so good.

Nice sharp picture, can customize the screen size, brightness, sharpness to your likes. Sound quality is excellent, picture is very sharp and color quality is excellent.

My television is a few years old and the technology has since advanced. For a standard TV, I would recommend it based of the quality and visual appeal. As far as the features go, I don't really use them.

I have a 55" Samsung flat screen HDTV that I ordered a while back, used, on eBay. It has worked flawlessly since then and considering that shipping to my doorstep was free and included, I got a good deal at the time. While it doesn't have all the newest features of the latest TVs, it works fine for my needs and I have not felt any need to upgrade thus far.

I have a 60 inch Samsung with HD. Nothing fancy, no 3D but has a very clear picture and lots of features I don't even use. I bought it at Costco at a great price and am very happy that I did.

I like the tv. It's a 42 inch and the clarity is great. It comes with monster cable HIGH DEF input and output. Just plug it in follow the simplified instructions and you're up and running in 20 minutes tops.

We have had the Samsung 42" HD TV for about 4 years and are very happy with it. We know that newer models now have some additional features, but we are happy with what we've got. The picture is excellent. We added an inexpensive sound bar to the set to give us better sound. It has been reliable, no trouble at all after burn-in.

Samsung I have is 60 inch and I suggest you get the biggest you can afford, size makes a difference in TVS. Samsung TVS are known for being very clear and my Samsung is clear.

This is a Samsung PN50C550. The cooling of the TV is quite under-dimensioned for the amount of energy it consumes. The TV gets hot on the left top and it may start to smell burned when dust inside is getting too hot. Various features are either senseless -- e.g. having to install some bad quality software on your windows computer to enable the TV to play movies stored on the computer (instead of just being able to read a windows network) -- or playing movies from a memory key -- the last never quite worked.

42 inch Sanyo from 4 years ago (5?). Great set, excellent picture, no issues. There are probably some additional features in newer models, but I am staying with this one for now.