Samsung TV Reviews

I had a 65" curve TV for 6 months. On one day it quit working I took it to Best Buy. First they inspect the TV and they find a very tiny line. The screen was crack. Well they exchanged for me. Two months later is happen the same thing but this time they saying that it is a physical damage and they can't do anything for me not even the extended guaranty. So be careful. I will never buy anything from Samsung not even from Best Buy. If anyone know a way to sue let me know. Has to be a way to do something. It is a lot of bad reviews online for Samsung. Thanks.

My Samsung delivers all the requirements of a TV that I want. On receiving my Samsung HDTV as a fabulous gift, it took a little while to figure out what's what. But the on-TV, online instructions and customer support assistance was great! There are so many aspects to this TV, that even after almost a year, I'm discovering new functions and capabilities it has - It's a computer as well! The basics all deliver, i.e., sleek looks, color, picture, sound, etc. And having been introduced to DVR has me watching far more TV than I should be doing! I highly recommend the Samsung brand.

I really like my Samsung TV and it has survived a house full of kids. It's about 6 years old and it's a good tv. It is made very well. It has had remotes hit the screen and has not broken. It's been hit by toddlers and still works.

The Samsung Smart TV we own exceeds our expectations. Samsung has been a welcome addition to our home theater. The quality of the picture is second to none and the sound quality is exceptional with the highs and lower tones. The Smart Apps allows for us to connect all of our components with a central hub, something that a few years ago was only a dream.

Samsung has been my electronic vendor-of-choice for a number of years. I can count on dependability as well as excellent quality of video and audio! Whether it's an iPad or television, I feel I can depend on Samsung.

I purchased a new tv Samsung and it is the worst sounding tv I have ever had. How can you sell these tvs without normal sounds. This is ridiculous. I hear complaints all the time on these new tvs. Can't believe you can sell these and think that we have to buy extra stuff to make it sound normal. This really crap.

I bought new in box led tv at Best Buy. 20 days old it is now suggested by Samsung that my tv is ready for the landfill. Not covered under warranty because based on pictures I sent to them, damage was a result of impact to screen. I've been here the whole time and am not aware of said impact.

I will preface this review by saying that the TV (58" LED Smart TV) I am reviewing is TWO years old and therefore off warranty. That said, Samsung LED TVs are being advertised to last up to 20 years. I would have been satisfied if the TV had last 5+ years. After two years, a 5" white bar appeared across the entire TV (top to bottom). I called the "customer service" line and was instructed to take it to their authorized service centre. The service centre conducted their analysis and determined it would cost as much as buying a new TV (about $900). The service centre was amazed that something like this could happen within two years of having the TV and suggested I contact Samsung.

It has performed well and as expected. My Samsung is a small, 19 inch which is for my bedroom. I wish I had a larger one for my main television, which, at present, is a Sylvania 32." So far, the Samsung has lived up to everything I have been told by other users and I have been happy with it.

Have four Samsung plasma TVs and love them. First purchased a 70" plasma Samsung and loved the picture quality and sports viewing. So purchased three 40" Samsungs for our new home.

I had a Sony smart tv that didn't last a full year but Sony would not do anything about it. I will never purchase a Sony ever again. They were rude, barely spoke English, and not at all helpful. I purchased a 40 inch Samsung smart tv that is smarter than me. I'm working on figuring it out. Customer support is awesome. They have a place where you can authorize customer support Tech to take control of remote and help you with whatever it is that you're having problems with. Thank you.

We initially purchased the Samsung Smart TV to replace having to use Apple TV, which was a bit cumbersome and find the Samsung Smart very user-friendly. We have had a couple of these TVs, a 32-inch and a 40-inch for several years now without problems. The 40-inch went thru a short period of being difficult to turn on, for whatever reason but has outgrown this problem and is fine again. We use the Smart to access Netflix, Youtube and TED without problems. I would highly recommend this line of TVs and have in fact done so successfully with friends.

I hate all my malfunctioning Samsung devices to be honest. They must be made cheaply because I noticed anything Samsung I buy malfunctions and breaks often and frequently.

My expectation were meet and I've had previous experience with this brand. I bought 50-inch on sale for $300. Works as expected and good picture. I have an aftermarket surround sound that improves watching experience.

I have this 3D set for several years now and never ever had any problems with it. They have a service dept that always helps you answer any questions. The 4 inch TV ("3D") has never give me any problems. This Samsung makes a good product.

Samsung has great products, and their TVs is no exception. Not the cheapest on the market but a good quality product. I own 5 Samsung TVs. Ranging in size from 32 - 80 inches. My oldest one is a 50 inch LED that's 6 years old. The picture today is as good as it was taking it out of the box 6 years ago. My newest is a 80 inch 4K Smart TV and we are very please with this purchase.

I have 3 Samsung TVs. They provide clean, bright and clear pictures and crisp clear sound. Good pricing, especially when you find them on sale. It's a reliable brand and highly rated.

The Samsung LED 5 series, provides clean lines, style and shape to fit and enhance any living area. Its quick response and variety of features can keep you up to date on all events across the globe. Crystal clear picture, long-lived, easily programmable and endless options. After seven years on the wall there has been a wonderful relationship.

We have a 7-year-old TV. It is a Plasma and although rooms with tons of light are not best. Overall, this TV has perform very well for us. I do enjoy the TV and its size.

The pictures, & colors are just great. This brand does not break down like other brands. You get what you paid for. Some brands advertise how great their brand is but the minute you purchase them they start giving trouble. I hate to be ripped off by bad performance TV.

I have a 65" curved screen. The picture is beautiful and the remotes work perfectly. There is not a single angle in the room with a bad view of the screen. Also, it is an attractive television and fits into the room decor perfectly. It is simply a very nice TV.

My Samsung TV is an older model. I bought it second hand so it was a huge bargain in more ways than one. It's an HDTV and the appearance is appealing with a silver backing and side rims along with a shiny black frame. Even though it has a smaller screen compared to what is out there today, it is still grand. It has served me well for about 17 years now. It still has a great picture and many settings and features as well. Great buy for the price, performance, and longevity. It's on most of the day and night, so it is used very often. The performance is still going very strong after many years of service. I give the Samsung brand many, many thumbs up!

One of the longest lasting TVs I have ever had. I own two Samsung TVs and they have the best pictures. The color is clear and have not had the least bit of trouble with it. The sound is clear and so easy to adjust.

We have had no problems with this Samsung TV. The color is true to nature as are the faces of the actors. The detail is beautiful as well. The picture is clear and extremely detailed.

The TV screen is too small and a 24" TV should not cost $200. It should be around $75 to $100. It should have 3D built in and have all the ports to hook a computer to it, a video game and anything else you want to hook to it. TV's cost so little to build that there is no reason why TVs should not be very cheap to buy. Most are built overseas where the workers make peanuts for a salary and the TV's companies are making a killing from the sales of the overpriced tvs.

I have had my Samsung TV for over 5 yrs plus without any trouble at all! I have other Samsung products, tablets and cell phones, and other tv's, we have not had any problems with any of them over the past 10 years plus. Our 46" TV was a floor sample from Best Buy and it has never given any bad picture or sound. I have faith in Samsung and look for that brand name when I shop.

Great product, works well and good price. Just make sure you have check out all of the products then check out what the BBB has to say. Also Consumer Affairs too.

Samsung makes a great TV. Have had the Samsung TV for 6 years and have never had a problem. TV is a 60 inch plasma and has great picture quality.

Samsung TV has a great size and HD, love the picture quality, definitely love the large screen. Not crazy about the short skinny legs they put on the television base to support it and I had to buy a strap to prevent it falling over. Would have preferred a wider more substantial base on the television.

It's HDTV, but the picture is not HD unless it's hooked up to a cable provider. I've owned many TVs and my opinion the Magnavox by far has beat them all. I've had one downstairs in my family room for 20 years a big old box tv 40" and it's still working as good as day one. Not one issue with it either and the color is still great!

I have an older set (more than 5 years old) and have had no problems with its performance. The picture is excellent but the sound could be better. Samsung is clearly at the top of my list when it comes time to replace my current television.

The quality of this brand lives up to its name. I researched Samsung in advance of this purchase. It had a very high rating in all categories. We have had the TV for several months and it had performed as promised. I highly recommend this brand for its quality and pricing.

My TV developed an issue after the initial warranty but my extended Samsung warranty covered the repairs. Sadly that repair required some discussion with Samsung's repair facility to get them to come to my home. They tried to say that I lived too far from their repair shop. My warranty said otherwise. Definitely buy an extended warranty with any electronic equipment and make sure the warranty is from the manufacturer as aftermarket warranties often reject your needs. Samsung has good quality when compared to other brands and the cost is comparable.

My Samsung TV is 6 years old. I have it on all day, nearly every day, and have never had the tiniest problem with it. I previewed at Best Buy but bought it from Amazon, so I didn't have to pay state tax and it was delivered right to my door. Any problems I have had have been with my cable provider (Comcast).

Samsung TV is a good tv value, for the money. It was easy to mount, setup, & adjust and not hard to view. The Picture is good & sound is adequate. The remote is decent and the Smart features of this TV are easily navigated. A fine alternative to a 4K TV. Simple & good and so far no problems.

I have had the television for almost 9 years with good performance. The TV has provided a good picture and reliability except for one in home repair that was required several years ago.

We viewed a number of televisions at the time of purchase and Samsung had by far the best picture -- very sharp and crisp images. In comparing prices we felt it was reasonable for the quality of the product. Resolution excellent. Was easy to set up. Have experienced no problems.

Not only is Samsung one of the top brands, it is also as good looking TV as you will find. Samsung TVs are as trouble free as a TV comes. Its colors are vivid and its black are great black. As far as its features it has all the features you could ask in a TV. The remote works all the features to make the TV do what you need it to do.

Purchased a Samsung Smart TV in 2014. Had it for 3 years and it suddenly started re-booting. Had parts replaced twice and still having re-booting problems. This has been going on for 3 months the TV works on some days and not at all on other days. I think this is a problem on Samsung's end, it seems to have something to do with software updates. We will never buy a Samsung product again, no help from their end. If you buy a Samsung product you may get 3-4 years from it if you're lucky.

I have been experiencing issues with the TV (Samsung Smart TV UN60F6300AF) turning itself on and off for the past year and a half. Recently however, it has gotten extremely worse and I can barely watch the TV. I paid $1000 for this about 3 years ago. What a waste. I currently have 2 Samsung smartphones, a washer and dryer, 2 TVs. This will make sure I never buy any of Samsung's products again. Can you say class action lawsuit?!?

Samsung 48" seven years old and works without any problems. Wonderful TV. Good color and sound. I use the TV approx 6 hrs a day and it still runs like new. I will need to get a bigger one soon for videos.

It's a good TV. I have other brands in my home but the Samsung Curve is the best. This TV has a great picture, great sound and it's easy to operate. It was also a great price.

Clear, crisp image. Good color rendition. Weakest link is the sound. Dialog can be muddied by music or other ambient sounds. Works for us though.

Our family have been using Samsung products for a number of years. To date, we have not had a single issue with any of their products. We have four Samsung TVs and they are flawless... All are great. They play continually and provide great viewing at a fair price. Needless to say, we are a Samsung family.

It has good value for size and features. No repairs no issues in 5 years of use but sound quality could be better. Also, black frame is sort of reflective of light in room and very heavy but new ones may be lighter weight.

I get a clear crisp picture every time, it is perfect size and easy to operate not just for me but for my kids as well. I could afford it. I got my money's worth finally.

We have this TV for over two years and have had no trouble. The HD feature show excellent clarity. The size and clarity fits well within our living room.

Personally, have a Samsung TV for many years, have never had any technical or mechanical issues. It still has a beautiful picture. Would love to have a flat screen. Have looked at several in the stores and the Samsung is still my favorite as far as having a bright color and a clear picture that appears real. Will buy a Samsung again!!

Samsung products are well built and makes a great smart tv with great streaming options, WiFi or internet options and great pixels that make the viewing options very bright and sharp. The saving options help you build a wonderful library of stored movies and tv channels that are saved in its vast memory so my Samsung smart tv makes viewing my tv nice and simple. I've never had any problems with any products that I've gotten from Samsung - my TV, my washer and dryer that I lost to a house fire not cause by them at all. My electrical fuse box was the culprit that started that.

I have been purchasing Samsung for years and have never had any problems with them. Their TVs are reliable and have great pictures. We have numerous sizes and have never had to service them. Just get new ones to replace outdated ones.

Samsung has been consistent in bring new products to the forefront. The sound is great. Just wish the law regulating the sound for commercials would go into effect.

Samsung has always been reliable and offered cutting edge technology. All of my Samsung items, from smartphone to tv, I absolutely love! It continues to lead the way in innovation when it comes to smart house ie. all of the house can be linked and controlled on one app.

Samsung model 6350 TV - 75" - This TV is only 4 years and 4 months old, purchased December 15, 2014 at Costco in Kanata, Ontario. The color on the TV is disappearing intermittently. The reds turn to dark grey, the people's faces are green, etc. The entire picture is almost lacking color. Should happen with a TV this age. Paid $3,700 for it.

I have not had any problems with the TV and we've had it 5 years. The picture quality is good and the appearance is comparable to other TVs its size.

We have three Samsung TVs. Two have failed (tuner issues) and there is no local official service in our Northern CA area. I found a local guy who would work on them. The remotes work intermittently as the buttons do not always function. Sometimes the voice and the picture are not in sync. If Samsung is going to sell their products in an area, then Samsung should be able to provide official Samsung service in the same area.

Samsung is considered quality and top of the line in electronics and they have a very cutting edge look and can always be singled out as Samsung due to color and design... Most likely you should not have any problems with the operation of your Samsung product. They're very reliable and last a long time... Furthermore they're easy to use and not complicated at all. Overall this my favorite brand and I'll stick with this brand always and recommend to friends and family.

I have a 32 inch that I purchased almost 10 years ago, and even though it's only a 720 picture it has a very good picture for my needs. Now, my 55 inch I wish was much better with the picture, as at time it seems to give off not a very good picture quality. This television is 5 years old, and beings that it's a Smart TV, I thought that it would be of better picture and quality and a lot sharper. Well, my televisions are several years old, but they are in good shape.

I own 5 Samsungs, different sizes, and different quality. I like them all. When I got the last 2 televisions they were more expensive because they did more. When I turned one on I was mesmerized. It was like I was in the TV with the characters. Everything was so crisp. I was seeing the quality of a show that looked like it was taped in front of a live audience but the show was actually not taped that way. So cool.

I got a small settlement 6 years ago, from an auto accident when I was injured by a drunk driver and we never had a new TV, only handoffs by my inlaws. I just went to Walmart and picked the best picture quality and paid cash and we could now watch Penguins' games without pulling our chairs right in front of the old TV. It's been great for more than 6 years and I have no plans to purchase a new one. There's no need to replace this one. Great picture quality and really clear.

I have never been disappointed with Samsung products and the two Smart TVs I purchased have been no exception. They both work precisely as stated and as anticipated with virtually no flaws so far. I am also rather amazed at the versatility of the brand as I continue to discover even more wonderful things I can do with this item besides just watching a program. I definitely recommend this item without reservations.

I have 55" Samsung smart T.V. for 2 year. I wish it came with a owner's manual, because I don't know how to used the smart package that came with it.

60" Samsung tv looks good, nice size for money. But TV went out after 18 months and tried to get it fixed but it is too expensive to fix. Way too much money for the time it lasted. Had the same problem with our Samsung Refrigerator. Will not buy another Samsung.

I have excellent experience with both my Samsung TV's. Excellent picture quality and trouble-free performance with no service required.

We invest in many television sets and quality and the look are very important, there are brands I would never invest in again but this brand is terrific and no problems with the set. I like the TV and the look and quality is great. The color performance is of high quality as well.

I love my TV. I have LG and Samsung TV. My Samsung TV is older than my LG, but works great. I am giving this TV a 5 star rating based on quality.

Purchased at Costco, never had a problem... Picture is great and wonderful! 65" and I feel like I am in a theatre. Also, sound is good and have looping for hearing problem, works great! I love this TV!

I have had my big screen for years without any problems. I can see so clearly and at times too clearly. Their televisions are of good quality, clear pictures, great sound and low-level power usage. I can see the golf ball fly when I am watching golf. I paid a lot for it over ten years ago and it still works like new. It does put off some heat but I appreciate it in the back TV room in the winter when I watch it a lot.

Samsung monitor built in 1997 still going strong. Colors are excellent, better than 4K TV's on the market. Always have had good experiences with Samsung TV.

First of all it's Samsung one of the most despicable companies on the planet earth. Quite honestly I recommended you NEVER EVER buy anything from them. No customer service and built in obsolescence. There is no way to even clean the bottom glass shelf of their $3000 refrigerator which is a piece of useless junk. The TV better than the fridge, but the company is only about money grabbing. I have had endless dealings with them about my POS refrigerator. I learned the hard way... I hope you didn't have an exploding phone. You see... they don't give a **. Don't buy from them, don't trust them, they don't care about you.

The Samsung model that I own has always worked well and looks good in my home. I enjoy watching it. The one in my bedroom is wall mounted and looks great. Works well with the remote. The one my family and friends watch is in the living room and is the larger of the two. Works great.

I love my Samsung TV but paid too much for the extra 3-D feature. It is user-friendly and a very good looking TV. We like the curved sides.

I own 2 40" screen TVs and have purchased as gifts 1 19" & 1 32" screen. Very satisfied with the sound and picture. Have owned over 5 years with no problems. I recommend SAMSUNG to anyone who is thinking of purchasing a tv.

I have always owned Sony television until I purchased this Samsung. The picture and the sound quality are outstanding and are equal to the Sony, which I did not think possible. I own many Samsung products and are happy with all them.

If you're looking for quality, get the Samsung smart tv. It's our second one and since we bought it two years ago we haven't had a problem. It's clear and easy to use. It's user friendly, has great apps and easy to maintain.

After researching several different brands, I decided to purchase a Samsung. I am not disappointed with my purchase. The quality of the video and audio are great and the usability of the TV is very user friendly. The manual that came with it is very easy to understand unlike most brands. I have not had any problems with the functionality of my TV and I would highly recommend this brand to anyone looking to purchase a new TV.

My husband was an IT person and he researched many brands and like their performance the best. Samsung TV has always a clear picture. The soundtrack is usually clear as well.

Just a great, clear picture and never have any problems with it. Wish I could say the same about my cable company! I will always buy a Samsung brand T.V. This is my third one and always been very happy with it.

Samsung offer superior products and have decades of great products. I also own two Samsung cell phones and they have awesome customer service with all their products.

Samsung is a very good company and I've had good results from using their products. I had a problem with my picture while unfortunately my warranty was over, the individual at Samsung took the time to help me assess what the problem might be and informed me the warranty expired but gave me a list of companies in my area I could contact to have the tv fixed.

Looks good and was reasonably priced. This TV received good reviews so when I saw it on sale, I decided to buy it. This TV works fine but I also purchased a Samsung sound bar at the same time and it's in the basement because it stopped working.

Have had this tv for 3 years. Although this tv comes with all kinds of features, I only use the main tv channels. I do not use the remote that you can talk to, although, in the beginning I did on and off; it worked most of the time. I do not use the movie features, etc. as I am not interested in that kind of entertainment. But it has excellent color, sound and picture.

In May 2016 I ordered a Samsung Smart TV LED J5200 Series DIRECT from Samsung.com website. Received an email with confirmation and an order #. The shipping confirmation included the carrier name, (Not FedEx or UPS. Some off the wall service that I'd never heard of, AGS.) address it was to be shipped to, the serial # of the product, but no tracking number. That should have given me a clue that everything would go downhill from there. No delivery came. Called Samsung, got the name and phone # of carrier. I had to call them to find out why it had not been delivered. I was told they only come to my area once a week and they came but couldn't get in subdivision to deliver. Evidently the person who created the shipping label did not include the special instructions I had provided. That was a clue that I was in for more headaches.

I have had this 32 inch and 55 inch TV for less than three yrs. My 32 inch has been horrible, my 55 inch has had problems but fixable! I have called Samsung customer service twice on my 32 inch cause it won't stay connected to my WiFi, doing all this trouble shooting and it works for a day or two then it won't connect to WiFi. The customer rep, tells me me since it's older than a yr. the manufacturer warranty has expired! And that I need to take to get serviced out of my own pocket. Just like their phones and other garbage they make! They only guarantee them for a yr. because that's all they will last! Do yourself a favor and don't buy a Samsung anything! Or it might blow up in your face or blow up while you're washing your clothes or stop working when you're trying to start your morning! Never touching Samsung anything again. Mark my words ** gonna hit the fan soon for Samsung. They making cheap products and they starting to fail!

Bought a Samsung 42" Smart TV in 2011. One morning in 2014, turned it on the pic had a double image!! Called Samsung, they said, so sorry nothing that could do for me. So I called a TV repairman and he did his best to fix, but said a faulty part was to blame and the part from Samsung was 600.00 more than the TV was worth. Well, he corrected the double image but there is a visible line down the middle of the screen. Being a senior, and only have #SS I have no money to buy another TV. So I just live with this obtrusive line down the middle. Will never ever buy another Samsung product again!!! They suck as a company.

I received a Samsung TV as a GIFT and would rather have PAID for a better TV. This one can rarely if ever find the internet and has to UPDATE 2 or 3 times a week. I will NEVER buy a Samsung product, and if I receive one as a gift WILL RETURN IT IMMEDIATELY.

I bought my Samsung 65-inch Curved 7 series TV two months ago, all the sudden there is a yellow line straight down the middle. I called service, they log in and they see nothing, it's two months old and $1500+ tax me. I sent pictures of the yellow line and have to wait to see if someone will come and fix, my opinion this TV should be taken back and replaced, do not buy Samsung products, I knew it, everything they make is horrible. I just bought a kitchen full of appliances and I refused to buy their product because their wash machine catch fire like their phones, but yet I bought this piece of junk. Good thing I can afford another TV if I have to. But listen to me. Do not buy any Samsung product. Even if it's cheaper don't buy it. Total garbage.

Samsung led me to believe that there was a redeemable Google Play credit worth $125 with the purchase of my new TV UN65MU800DFXZA, but when I attempted to cash in this credit, their system told me that my TV model did not qualify for the credit. When I dialed their support number, they kept me on hold for almost an hour until I just gave up. Their phone support is nonexistent; I'm considering returning this TV to Costco as this strikes me as a bait and switch.

I purchased a Samsung 60" Smart Television approximately two years ago. Within seven months of my purchase the television begins continuous rebooting, I called Samsung and their support system was unhelpful. I turned the television off for two hours, and this seemed to correct the problem. However, this has been an ongoing problem for two years now. I did not purchase an extended warranty. I performed research and found that others also had this happen.

Been a huge Samsung fan, I had purchased number of items in the past with satisfactory results. I had issues with my Samsung S6 (won't charge at all), which was fixed by Samsung under warranty. However it does not work the same, restarts/heats up but I just live with it. In Dec. 2016 I purchased 3 4K TVs (one 55-inch and two 65-inch: UNKS8000 model). Been a joint family we required 2 TVs. We opened one 55 and one 65-inch TVs right away and are still enjoying it. We had not set up our second TV viewing area and hence had not opened the box for the 3rd TV. Last week I opened the box and put the TV on a stand (no mounting involved). It looked beautiful.

We purchased a 55 inch Samsung Ultra HD TV and were incredibly disappointed. Not only was the quality inconsistent when viewing new programming but you pretty much can't watch DVDs or Blu-rays made prior to 2016. I have a bunch of DVDs manufactured between 2007-2015 and they all tend to look pixelated on this television. It was explained to me that there is a processing issue for Ultra HD televisions with earlier DVDs. But many Ultra HDs are equipped with options to make viewing these movies possible. This one does not have options that work. All of my movies, including things that came out in 2014, look pixelated when images move or when they are at any kind of distance. This completely ruins the viewing experience.

I will not be buying another Samsung Smart TV. It is not smart, it's actually slow and should be described as handicapped, I know that that's not funny, it's not meant to be. This TV is so slow. I would recommend anyone looking for a TV, please do yourself a favour and purchase anything else.

We purchased the Samsung flat screen led tv, 3D, curve, 55" smart tv with all the bells and whistles on December of 2015. Very expensive plus took a 5 year warranty for several hundred dollars. It's only my husband and I at home with a little cat and on Tuesday April 4th we were watching tv and my husband left to go to the kitchen and came back and the screen started getting lines vertical and horizontal. The bottom left got very hot and all of a sudden it showed little cracks in the left bottom corner. We did nothing to cause this and they are telling me we did physical damage to the tv.

I have previously purchased several Samsung TVs. Less than 6 months ago I purchased a Samsung 65 Inch Curved 4K Ultra HD Smart TV. I will never purchase another Samsung product again due to their misleading warranty policy and lack of customer service. Clearly their products are no longer being built at the same quality level of the past. I was angling the TV a quarter of an inch holding the outside of the screen and the entire screen cracked and there are black lines down the screen and sideways. I've moved this TV numerous times since I purchased it. I was transferred 4 different times and dealt with multiple automated systems only to be told they don't consider a cracked screen to fall under their warranty by policy. So a television that was a couple of thousands of dollars isn't covered even if there is a flaw in the product. Incredibly disappointing experience.

Samsung 78" 4K UHD Smart TV - UN78KU7500 - I purchased a 78 inch Samsung TV on 4/1/2017 from HHGregg. HHGregg stated that all sales were final but Samsung offered a one year warranty. This TV was a floor model. After 3 days, the TV picture stopped working and received a blue line across the screen (picture 1). I called to have a Samsung representative come out. They scheduled for 4/10. During the wait, over the course of a few days, the TV started to get an additional streak and picture still did not work (picture 2).

I finally save enough money to buy something for me. I'm a single mother with two boys. One with autism that demand a lot of time and money which is great cause I love them. Went to searching for good deal and came across this 40 in Samsung smart TV for 600 buck which was in my budget. I was so excited to bring the TV home. I enjoyed it for 11 months until it start flickering like it's going out so I said ok let's call Samsung. I called Samsung only to hear it's out of warranty and I have to pay to get it fixed. I told them I haven't had it a year. They said, "Go to store and get a bill of sale," so I did with no luck since I paid with cash. I use to be a huge Samsung lover. When I saw their logo I think good, strong company. I no longer feel that way. I has my LG TV forever with no problems. Samsung should stick with phone only. Their other products are garbage never again will I buy from this company. (Well I love their phones so phones only.)

I bought a Samsung soundbar for my 60" TV because the sound coming from the TV speaker was so bad. The sound bar shuts off several times a day for no reason. I bought the soundbar from Walmart in Washington PA.

I paid almost $500.00 for a Samsung UN40H5201A 40" Flat Screen TV, and wouldn't you know just a little over two months after the supposed warranty expires, the TV loses its Picture, and then 4 hours later it loses its sound. You can't even play a movie on it from another device. So I make a call to the store I bought from and they go, "oh it's out of warranty", I go "yeah, but you sold the TV", you should be talking to Samsung to be more Reputable company.

I bought a $4000 Samsung UN55B8500 TV. It has been giving trouble for some time, but out of warranty so I managed. I talked with Samsung and they say my case was the first case of this model having that problem. That's total CRAP!! It's all over the internet. Unfortunately myself like many others own a model that was not part of the class action suit against them. Samsung does not even offer parts to fix my TV now! Searching the internet looking for an answer to my problem, it appears there are even much newer Samsung TV's having similar issues. So with the issue being spread across several models of their TV's and spanning across several years leads me to believe what is obvious. The only common factor is Samsung.

Purchased a 65 SUHD 4k 6500 series TV. Pixelates and blurs badly with any fast motion movies or sporting events. Also pops periodically like a static charge when changing channels. Samsung wants me to re-wire my entire house and replace every piece of electronics in my home with all new, and have placed the blame on everyone and everything except Santa Claus. Still refusing to do anything about it.

My tv needs to fit within a built-in cabinet and the size 60" is perfect. Plus, color is excellent and sometimes I feel the picture makes me feel I'm in the room with it! Samsung provides a quality tv as well as other electronics - good reputation.

Purchased a Samsung 7 years ago and this tv has worked very well. The picture is life-like and amazes all who sees it. Samsung TV is a great value with far superior picture and sound quality compared to other brands. I would not consider any other brand when purchasing my next tv.

Samsung TV was a standard tv, no bells, no whistles. This was the cheapest one in a size I could handle with a name I recognized on Amazon.

I have had a 35" flat screen for almost 4 years now and the only problem I have had is the sound is very low on start up. But, I think this is associated with my satellite provider. It is HD, provides a perfect picture every time, is very lightweight and the one move was very easy to set it back up by myself. The remote is easy to use also.

Samsung Tv has competitive pricing and easy to find anywhere they sell TVs. There are many ways to display your TV wall mount, cabinet, on the ceiling, on top of a table, in your bathroom with a brace for hanging in different places which comes with the TV when you purchase it. Good acoustics by itself and spectacular with home theater. It is very easy to set up and it will take about 5 minutes tops. The visual effects are tremendous clear, colors are vivid and appropriate. The TV has all the modern conventional items you would expect a TV to have and more such as hookups for surround sound, your cable TV hookups, for your Blu-ray, for speakers in multiple rooms and all the other modern equipment that you might need.

We have 3 Samsung TVs and we have had no problems with them. The picture is so clear and you can see the skin texture of the actors. Our newest is a Smart tv and we enjoy the new features.

Samsung has been great with any/all questions and/or concerns and have got a customer for life. This being my first big screen and flat screen, I was nervous about issues I had heard of people having with the new TVs, but trusting Samsung to be as great as their phones was the best decision I made.

I just purchased Samsung 55" Curved TV UN55KU6500F on the internet December last year. I called up for service due to fail of the screen issue. They were told will come in 2 days to fix it. Finally took more than 1 months to show up and walk out in 3 mins by took the picture of the screen. Next day morning called... "It is not in the warranty due to physical damage internally in side of TV." So warranty voided. I was on the phone numerous time to discuss about impossible of what they said was. But they still reply me to fix it myself with my own cost $1500 for the panel. I got the TV only $650. I strongly suggest not buying at Samsung TV. They have bad service and bad TV. Maybe in one point price is "good." I will never buy Samsung products again in the future. They don't honor their mistake.

The TV is great when it works. Look good but don't like the shiny look so much and no other choice. Size selection good because I like a small TV for reasons of space and cost and Samsung has smaller models available. The cost average and appearance decent. But, I've had problems with Samsung TVs. Had to send one out for repair after only months (the store replace it actually against official policy) but the next one with some problem I had to pay to ship the damn thing back to be repaired. One just plain didn't last as long as I would have expected. I've replaced two Samsung TVS! Would I buy Samsung again? I am not sure.

Screen size/value is competitive among quality brands. HD picture quality is as good as it gets. I prefer the legs on either side of the frame instead of the center pedestal - nearly all Samsung models have center pedestals. I like the narrow bezel around the screen, but the rear/down facing speakers can affect the sound in a negative way with some TV positioning.

Our brand new Samsung has the sharpest picture. The whole family loves to gather and watch television in the living room now that we have this Samsung 4k TV. Its rich colors and great sound make for a very enjoyable viewing experience.

I had purchased my Samsung 65 in 4k, 3d tv, from hhgregg 1 and a quarter years ago. Thank god I purchased the extra extended warranty. So far I had to have the repairman 4 times, to fix various problems with the set. Start the sound went on it within 4 months, they came out repaired it. 3 months later again then sound went on the set. Again they had to put a sound board in the set. 6 months later no sound and no picture. They came out again, replaced the picture board and sound board. Repair man said, "All new parts, that should be it."

This 70ku6290 Samsung tv is not designed for watching anything other than still pictures without any motion. The minute there is motion even the slightest the picture pixellates, blurs, shuffles. It is at its extreme when watching any live sporting events, or in fact when pictures change very quickly. If you like watching live NHL, NBA, etc this will be a definite hindrance. You will not be happy. In fact you will want to turn the set off. To make things worse, Samsung has a special "Sports mode" that is supposed to help with the pixelating, blur etc, looks like they already know about the problem.

Samsung TV is a little expensive but has excellent picture and huge screen. It also has an excellent smart hub good for watching streaming programs, and for accessing the web, YouTube etc. It looks great too!

The set was reasonably priced and has never failed us. It connect directly to Netflix and has always been dependable. This TV lets us jump seamlessly from Comcast to Netflix, picture quality is always good, and the remote and menus are easy to navigate. The set is now several years old and we did not expect it to perform so well, given what many of our friends and neighbors have experienced with their flat screen TVs. Over the years we've often said we are all happy with this Samsung and glad we bought it.

Samsung has been a dependable product and our family have been very satisfied with the laptops, TVs and phones that we have purchase. Thanks for making a dependable product that consumers can depend on with very little to no maintenance on a monthly basis. We have children from grands to adults using these products daily so we really are getting great service from Samsung products on a daily basis. No problems for several years.

We purchased a Samsung 32 inches TV about 2 1/2 years ago from Samsung TV at our local Target's Store. The TV now has faulty capacitors on the main board. Because it's no longer under warranty, we were given a number to a repair shop by Samsung Representative. The repairs would cost just as much as the TV. We googled this problem and saw there was a previous lawsuit and settlement (2012) against Samsung for the same problem.

I have been having a problem with Samsung. I purchased a 55" Samsung Curve Tv from Bj's wholesale on September 7, 2016. Around February 20, 2017 (6 months later) I noticed green lines on my TV when I turned it on. I called Samsung and they sent out a technician that week to come by and look at it. The technician automatically said there's a crack internally INSIDE the screen which was considered physical damage and the warranty will be voided. But told me to wait until they look at the pictures and call me back with their decision. I explained that it could not be possible that it was physical damage. Nothing was ever thrown on this TV, it's been connected to the stand for the past 6 months in my spare room that's not used often.

It always works when I turn it on. My Samsung TV is a good TV but not perfect. There's only one thing wrong with it. From the first day I set it up, there are black smudge marks on along the right edge and at the bottom of the screen. Mostly the screen is clear and the smudge marks are usually not noticeable because they get blended in among the moving images, but sometimes they are noticeable and it can be annoying.

Although the size of the whole screen is large, it isn't capable of showing the complete picture. It cuts off some things. Adjusting it only makes the picture warped & stretched, but still cuts off edges; if there are words or names, it loses letters.

I bought a very expensive 60 inch Smart TV that was not smart at all as the WI-FI has never worked and after numerous calls to the useless call center in the Caribbean nothing was ever resolved. I own several expensive appliances from washer dryer to fridge but I will never purchase another Samsung product again because this company's poor record for resolving issues for their cheap products. Based on all the poor reviews it's no wonder why all their loyal customers such as myself will never purchase another Samsung product again. If I could give this company zero stars I would.

First off Samsung TV is very streamlined and it has a very classic look, not too abstract looking, difficult to figure out. Also, appearance is great and it has a decent sized screen. Finally, the color is good which adds to the overall appearance.

They are very good TVs and last a long time. Samsung TVs are good quality for your money. The only thing they need to improve on are their mounts. They need a lot of improvement. Our new TV came with a mount that had a piece broken on it as it was only made out of cheap plastic.

My online search for a replacement for my 12-year old TV resulted in both a good shopping experience and set-up experience. I am pleased with both the viewing and listening aspects of this Samsung TV and have had not had any technical problems. Performs well and looks terrific.

I feel very Happy, having a TV Samsung for 5 years and no pay any protection plan and still does not pay any money for repair because this TV working so perfect and is not for lucky. It is because was made with excellence and is a product testing very well before going for sale. It has nice view and the features are great. The price for the Samsung TV is cheap if compare with same size with other brands. If anybody ask me about buying a TV 52 Inch, I will say buy a Samsung brand name.

I have had this TV for more than two years and I have pretty good knowledge in using it. Very nice image but poor smart TV performance. Need to reset TV by unplugging it. Not enough HDMIs. I am so with this TV. My previous TV was a Sony, which had a more solid performance. I see this TV as more fragile. The last update on the TV was more than a year ago with no updates.

I love how I can connect to my smartphone. I love how the remote can run my Blu-ray player and was easy to set up. I love their customer support too. I love all the apps that is included in it too and how it connects to my antennae to bring in all the TV channels. I also love the size as it is perfect for above my fireplace as well as it is curved and that I can see the words at the bottom of the screen too.

My Samsung Television is 40 inches wide and black in color. The color matches my room decor. It is very lightweight. I can carry it from room to room without difficulty. The picture is clear with bright vivid colors. The remote is the perfect fit for my hands. It is not too large or small, just perfect. Most importantly, it is completely user friendly. For instance, the buttons and numbers are easy to read. Finally, the remote setup is not complicated adding no extra components. Lastly, the back of my Samsung Television is designed so that anyone with any issues can connect other devices with ease. I love my TV. No problems for 3 years.

Samsung is a well known Company with a very good reputation and their products are outstanding and price was very good. I'm very happy with my Samsung T.V in every way except the size. I wished I had purchased a larger one to be put on the wall, but for now I am satisfied with what I have. It has lots of features though I still haven't figured out all of them, but I will. If I need support I just have to bring it up on my T.V. and all the contact information is there. I am confident in the Samsung Company and their brand of products.

I purchased two Samsung TVs. A UE40 ES6800 purchased in October 2012 failed to connect to the internet after about 1 year. Samsung Support said a WIFI module had probably failed and would need to be checked by their Authorised Service Centre. The cost involved was completely out of the question. I now use it as a not very Smart TV. The second TV, a UE32F6510 purchased in April 2014 went completely blank after about 2 and a half years. Samsung Support could not correct and said the LED had failed. The Service Centre wanted £318.66 to repair it but suggested it be scrapped and a new TV be purchased. Samsung Support are not now prepared to assist and 2 recent emails to their CEO did not receive the courtesy of a reply. I will certainly never consider purchasing another Samsung TV.

Samsung held a promotion with DirecTV and AT&T that would provide a free Samsung Smart TV once you add services with AT&T, purchase a new S7 Edge phone and start qualifying service with DirecTV. I purchased a new home in April of 2016 and signed up for Internet & DirecTV through AT&T. While on the phone with them, I was asked if I was interested in taking part in the promotion. I was with Sprint at the time and the switch to AT&T increased my monthly bill but I agreed to take part in the promotion for the free television. After a few months, I received an email from Samsung Promotion Support stating that I did not qualify for the television due to them not being able to confirm that I had the proper service in place with AT&T. I contacted AT&T and they let me know that I did in fact have the proper qualifications to receive the free television from Samsung.

My 4-5 years old Samsung Smart TV ue46d6500 TV suddenly had mirror problem. Left side have very bad view. Right side is ok. Due to the end of guarantee private service check it with resulting panel problem. Requesting service from Samsung official service who are informed by private service, but they said TV have panel problem which has same price with new TV. So no need to repair it. So I bought this TV for 4-5 years usage. I wish Samsung company should stand behind of their product. Just offered buying new TV. If I knew I will face such problem I would never buy this TV.

Terrible customer care. Bought an expensive Samsung smart tv. Almost immediately it began playing up. Got the repair guys in and immediately they saw there was slight screen damage from something else and walked straight out saying, "Too bad so sad. We don't have to cover the warranty now." Samsung never again!

Ordered and paid for a TV from Samsung.com on 11/28/16 and they shipped it out on 11/30/16. Numerous calls between 12/14/16 and 1/6/17 looking for my TV finally resulted in admittance that the TV was lost from the shipping company's warehouse and reported back to Samsung as lost on 1/6/17. Samsung told me on 1/6/17 that I would need to wait 15-30 days for my refund while an investigation was conducted. Today is 2/9/17 and in yet another call to Samsung I was told that I need to wait even longer. Never received product. Still waiting for refund. Samsung's Customer Service is horrible.

I have purchased a washer and dryer, microwave, refrigerator, television and smartphone and have had major issues with EVERY ONE of them. This review is about my Smart TV UN55D6005. The television is just two years old and used very infrequently. One day it just stopped turning on. I called Samsung and basically they said "It's out of warranty, sorry for your luck." My last television lasted 10 years with NO issues, I only replaced it to upgrade to new technology. BUYER BEWARE, pick another brand!!!! This company uses cheap parts, does a poor job testing, and does not stand by their products.

I purchased a 55" Curved 4K TV model UN55KU6500FXZA... I had it 40 days then it died. Will not turn on etc. Contacted Samsung numerous times and the customer service is awful! I still have no TV that works and they keep telling me someone will be in touch in 1-2 days... They tell me this every time I call to complain or want action. I just want my money back. At this point they couldn't GIVE me another Samsung after having to deal with a customer service department that does absolutely nothing! Buyer Beware! Do not buy Samsung!

Purchased my Samsung Smart TV in 2013. Intermittent problems with using the Smart Hub features within a year. In December, they discontinued SKYPE app. Now unable to connect to network. Purchased new router, added power extender, reset DNS, did factory reset. Have reviewed hundreds of complaints about this condition with their Smart TVs mostly purchased since 2012.

I have Samsung LED tv [MODEL: 40EH5000] since Oct 2012. From last 6 months the screen gets divided into two different shades. An engineer came on complaint and he said "The problem is because of dust inside" and said it will cost Rs 18000 to fix it. First I am not satisfied with the reason and second I can't ask for further engineer visit as you have to pay Rs1000 for every visit. This is not acceptable from a giant company like yours. Customer help is not as effective as it should be. And about durability... Better not said... I WON'T REFER ANYONE TO BUY PRODUCT. They just sell and don't care about the further problems.

I purchased this TV in mid-Nov. 2016. Since then I have called Samsung six times because the Netflix and Youtube apps constantly freeze. Samsung technicians reset the "smart hub", deleted and reinstalled the apps, but the problem continues. The last tech I talked to indicated there is almost positively a problem with the unit and escalated the problem. Each call to Samsung ran between 45 and 60 minutes. The Samsung people finally agreed to have a technician visit my home, and even provided a confirmation number. Less than ten minutes afterwards, Samsung sent me an email cancelling the service call, blaming the apps for the problem. Of course, these same apps work on another brand intelligent TV we own. While the picture on the tv is magnificent, the aggravation is not worth the purchase. Suggest considering other brand alternatives before purchasing a Samsung TV product.

I purchased a Samsung UN48H6400 48-Inch 1080p 120Hz 3D Smart LED TV from Amazon. After about a year only audio is working there was no picture. I called Samsung after the warranty expired and then listen to my complaint but done nothing to help the issue. They finally gave the Samsung company repaired TVs in my area giving me the impression that they would help with the issue. I took the TV to repair service center to know the problem with the TV spending $50. After two days the service center person called back and said It's completely manufacture defect and can't fix it any more just trash it. I have spent almost $890 hard earned money am feeling so bad now.

We purchased an LCD Samsung TV from Costco at the beginning of November. We have logged over 5 hours of phone calls between Samsung and HBO to get the 5 months free HBO NOW promotion to work. Each company gives you just enough lip service to get you off the phone and point their fingers at each other why this is a problem. At 10:00 am this morning the problem is being returned back to Costco. Do not buy anything from Samsung that offers this promotion. It does not work.

I recently purchased a new 55" UNH9000 TV from ABE's of Maine. When I turned on the TV for the first time, there were vertical line on the right side of the screen. The TV had a crack in the screen. Samsung won't replace the unit or pay for a service call, they say it's my fault. I did not damage the set in any way. I'm still trying to get Abe's, or UPS, who delivered the set, to refund my money, so far, zip. After reading hundreds of complaints about Samsung TVs, I know this is not a new issue with them. Their service department is worthless, if you can get a person who understands English. I will not buy another Samsung product.

I purchased 2x Samsung Smart TVs from AO.com on 1st October 2015. Mid 2016 one of these started to display an intermittent fault stating that there was weak signal strength, as a result connecting to Sky was not always possible. There was no such problem on the other 3 TVs in my property connected to Sky via the multi room system. This continued for a few months then the TV would show nothing on the screen at all but the sound was ok. I called out the engineer who fitted the TVs. He diagnosed that there was a problem with the TV main board back light system. I contacted AO on 2 occasions via their customer service email address -no reply so clearly AO do not do customer service just sell on line, buyer beware!

Purchased a UN50H6203AFXZA model Samsung LED Smart TV (50") in October 2014. Today it went thru a slow burn picture to complete low glow black screen. Called and inquired about this model and its service record with the local Authorized Service Center only to find out that the repairs definitely outweigh the value of the TV. The question here is the true quality of a 2+ year old unit. If you think that these TVs are a two year consumable item then I suggest that you come on here and give Samsung a glowing review that your TV lasted two years and you were so happy to go out buy another Samsung. I for one now see that with this company's recent issues with their Phones and Washing Machines and now my first hand experience with their TV's will never purchase another Samsung product.

UN65JU7100 One Connect Mini connection - My set is just over 1 year old (now out of warranty) and the One Connect Mini which takes all my HDMI inputs connection is no longer working. The input on the TV that accepts the connection seems to be broke and the TV went black; no picture whatsoever. Customer support says I need to have the TV serviced. I called the repair company and they said I would probably need the motherboard replaced which would cost $580. I spent $2,500 for the TV that is just a year old only to have to spend another $580 to get it working again? Can I expect to pay $580 roughly every year? I don't understand why Samsung would make a product and not stand behind it. It was only 1 YEAR OLD! My only option now is to try and sell the TV for parts and recoup some of my money. Shame on you Samsung!

When the TV (un48ju6500) is turned on it shuts off after a few seconds. This happens intermittently. Notified Samsung in October. Three months later there is no resolution. Samsung customer service is deplorable.

I contacted Samsung regarding my UN60ES7500. After updating my unit with Samsung's update, my unit lost its ability to see wireless connections. In contacting Samsung, the representative walked me through a number of steps that had me on the line for over an hour, and resulted in the rep telling me that no one else is shown in their system as having this problem, suggesting that I pay to get the unit fixed because the suggested steps were not working. My unit saw the wireless connections with NO PROBLEMS just prior to my downloading the Samsung update for the unit. Once the update finished, the unit rebooted, then no longer saw the wireless connections. I went through calling my ISP and they informed me that it is an issue with the Samsung update... However, Samsung will not admit this.

I own at least 5 different Samsung products, including 2 large tvs, a dishwasher, a tablet and a galaxy note 4. Of all these items, just the 55'' LCD tv never caused any problems, probably because use is minimal. All the other items have had problems anywhere between 1-2 years of use. Each time I have called customer support, they have been quick to remind me that I recently ran out of warranty. And much as everyone knows that Samsung products, especially tvs have great appeal when sitting next to their competitors in the store, this has been my red flag to start transitioning to a new brand(s), carefully researched into longevity.

I purchased a Samsung 55" Curved UHD TV when they first came out in the fall of 2014. The TV had a great picture and worked well. It was only used a few hours each night. Last week while watching tv it suddenly blacked out but I could still hear sound. I tried everything to get the picture back to no avail so I called BrandsMart where I purchased it and asked that a technician be sent out. They informed me my extended warranty was up last month and the call would cost 69.95 and of course whatever parts and labor were needed to fix it. The technician arrived a week later and immediately told me the screen blew and would have to be replaced. This would cost more than I paid for the TV new! It's disappointing to spend so much money on a product and its life expectancy is only 2 years, and it was hardly ever used. Samsung in my opinion does not make quality products and I will never buy anything from them again!

Bought tv from Currys. After 6 months the tv picture is not good with horizontal lines across the picture. Also blurred in picture. Went to Currys. They said it is in the hands of Samsung direct. Gave us a number to ring so rang it and what a terrible service you get at the other end. They don't understand English for a start off on telephone everyday. This last week was told to take a photo of the tv with the picture on phone. How ridiculous is that. Send it to them with reference code and guess what. Beyond a joke. They said it was blurred. What a laugh to take other pictures again so again we did. Never got back to us so again rang them to speak to a supervisor. They said it takes 48 hours to sort the email out. What a excuse. All this to go through before they send out an engineer. So again the supervisor said he would get back in touch today and guess what. No telephone call. What a surprise. PLEASE DON'T BUY A SAMSUNG TV.

Bought this smart tv 55" for $1209 something in February 2014 (the model and serial no is on the picture). Yeah... I was hoping it will last at least 5yrs like my other cheap tv (other brand was last more than 7yrs). Just last week it's suddenly turned off by itself and can never turned back on. I had to get the repairer came and diagnosed what the problem after I tried to call CS. Some part inside was either blow out or need a replacement which is cost me $300. I hate it when you have to pay so much for the repair cost for this expensive TV. We don't even watch tv so much. Definitely it's bad manufacture of this model. Some part was not last as it should be.

I purchased a 55 inch Samsung TV back in 2013 model #UN55F6300AFXA from Best Buy. I also purchased an 2 year extended warranty with it. After about a year the TV back light would not come on sometimes when the TV was turned on. I call Samsung customer service and was told that it was a software update issue. I went through the steps that I was instructed to do over the phone by customer service only to find out that I was only resetting the TV. The TV worked for about another year or so. After the 2 year warranty expired the TV started to have sound and no picture more often than usual.

So here's the deal. Bought a 60" Samsung ultra-thin smart TV Dec. of 2013. TV work perfectly... no real issues or problems with it. Suddenly one day of 2015, there was a loud pop and TV went black, never to come on again. Called Samsung because I heard about a lawsuit about such issues and that they had agreed in the lawsuit to fix all broken TVs of course. They POSTED a date that this would stop and my TV of course even though it's the same problem or something similar, they refused to fix it for free.

On Nov 27 I ordered a 50 inch Samsung tv as a Christmas gift. It was to be arrive between Dec 23 and Jan 3. It had not been shipped by Jan 5. I called customer service to find someone who was not great at English. After 45 min on the line with him he said I needed to cancel my order and order again before he would let me speak to sales. When I stated that I wanted to make sure there was something comparable he insisted that I could not speak to sales before cancelling my order. When I eventually spoke with sales, they told me I should not have cancelled my order and there was nothing comparable. For the same price, I could get a Vizio tv vs Samsung.

Over the course of 15 months we purchased a 65" 4K tv, washer, dryer, refrigerator, microwave, range, dishwasher and a washer and dryer for our small business. At 12.5 months the tv had a pixel burn the screen and leave a white dot. Samsung says, warranty only 12 months. At 2 months the dryer in the small bus ceased working, Samsung says no warranty because it is a commercial establishment. The dishwasher has never dried the dishes, still trying to resolve. Samsung makes junk then refuses to stand behind their products! DO NO BUY SAMSUNG!! Spend your hard earned dollars on brands that will back their products.

The tv actually went bad 9 months after I purchased it and it took me a month of procrastination to call them, this is why. I have dealt with Samsung before and they do everything on the phone that they can to stop you from a repair and every time it takes hours. I spent 3 weeks of back and forth with them between receipt proof, photos, and following step by step the procedure (did that one 3 times with them on the phone). So I had about 5 days left on the warranty before I finally got them to agree. Now they wanted me to pay to ship it across country and supply a shipping container. Well another 3 hours and I got them to pay for shipping. It took me about 3 weeks to acquire a box to properly ship the tv and guess what? Samsung gives you 14 days to ship or they stop the process.

I purchased a 75-inch tv on November 28th, 2016. I got a shipping confirmation on December 7th. By December 28th, I realized something was wrong because I never received the tv. I contacted Samsung and they said they needed 15 to 30 day to do an investigation. 15 days later I got a notice that they issued a refund. First of all, I didn't request a refund. I bought a TV at a discounted price and I wanted the TV. This is a Cyber Monday scam. Second I can't wait for a new shipment because I bought the tv for my dad that lives overseas and I am leaving in two weeks, there is no way for me to send the tv. On top of that Samsung support answer to my complaint was that I was one of thousand complaining and that they could not help me.

I purchased the Samsung TV UN65F6300 new from Best Buy in Nov 2013. Following a year of limited use, the tv kept cycling off and on. Samsung said the TV was out of warranty and would not fix it. Numerous web threads state the power supply issue has continued beyond their class action suit. I purchased a power supply unit from EBay which fixed the issue for about 6 months. The TV has started the power supply cycling again over and over. It is not attributed to how long the tv is on. Samsung electronics are the worst... I spent 1800 dollars on this piece of junk.

Samsung 55"LED 2160 4K UHD TV, #UN55KU6300FXZA - Purchased this set on 11/24 for pickup at Best-buy on next day. From the start the set was unable to show full screen on certain channels. This even so other Samsung sets in the home were able to show the same channel full screen. Availed myself of their remote help which was unable to provide any resolution to the problem. All they could suggest was it must be my antenna, even though the other Samsung sets are all connected to the same antenna. Spent hours on the phone with them, and although they were patient to a degree, they were unable to offer any resolution to the problem. Now we are stuck with a 55" TV set that is missing 5" top & bottom on various channels. Out $638.99. Really not able also to recommend the "Smart Remote" which is pitiable. Stay away from this set.

Purchased 3 40 Inch Smart TVs 3 Years ago this xmas. I just had to buy a new TV today - back light failure from the one least used. Never will I buy Samsung again and I will advise anyone I know to do the same. I visited Currys today to look at TV Prices and deterred 3 people looking at Samsung TVs so that good... I'm 65 Pensioner and the Television was not used to excess - in fact only Evening usage to be honest. £1500 spent on Samsung Products... Never again. Built to last the warranty period. RUBBISH.

The television is six years old but I now find out it is not HDCP (High bandwidth Digital Content Protection) compliant and there is no way I can use the television with a modern Blu Ray player. The Samsung support department could only suggest that I change the television. How can manufacturers get away with such blatant designed product obsolescence?

This is the 2nd time I'm facing same trouble while purchasing a Samsung TV. But surprisingly this time it's from the very own manufacturer's website, samsung.com. So, here it goes. I ordered a 55 inch curved SUHD TV (UN55KS8500) on samsung.com on 20/Dec/16 and I got a mail saying my Order is confirmed and will receive the shipping Info once the TV is shipped. So, I called customer service after 3 days, i.e on 23/Dec/16, since I didn't receive any shipping details on the purchase I made. They promised me that I will receive shipping details on or before 26/Dec/16.

Black Friday 2016 I attempted to buy a 50" Samsung tv. The price was a great deal and advertised 3-5 day shipping. Received a confirmation email that the order was processed and that a shipping confirmation email would be sent out next. 2 weeks later I had not heard anything. Called customer service (about 20 minutes before getting ahold of someone) and they informed me the item was back ordered with no real anticipation of when it would be back. Offered to cancel, but there would be no more sale prices. Another week passes and receive shipping confirmation (12/08/16).

Purchased tv from Costco November 2014. Tv has always just turned off by itself randomly. I thought someone pushed the timer. But with me being the only one in the house I realized it was the tv just shutting off randomly. Then just recently we have started experiencing the picture starting clear and then turning to red. We called customer service with Costco and they told us to contact Samsung. Representative female from Samsung, said "sorry, it is past warranty and there is nothing we can do." Not helpful or sympathetic to the matter. The tv is two years old. I will never purchase Samsung again. Samsung obviously does not care about the type of faulty products they produce. It all about making money and pissing people off and not standing behind their faulty products. Thanks Samsung for having awful customer service and crappy products.

They shipped my product weeks late and gave me tracking information that got me nowhere. I sent multiple emails and got a response 4 weeks later with a simple sorry. I called them to see where my TV was and had to wait for hours and even had someone hang up on me when I asked for a manager. I rarely write reviews but I will write as many as I can to make a statement.

We purchased a 65" Samsung 'Smart' TV in Oct 2015. About 1 week ago the bottom half of the screen developed a dark shadow - picture was barely visible and made it difficult to read chyrons on the bottom of the screen. I began researching this issue online using 'shadow on bottom half of flat screen TV a' as my search term. I was surprised to see this complaint listed numerous times and almost always specifying Samsung. The consensus seems to be that fixing this back light problem is expensive and because we don't want to throw good money after bad we are just going to replace TV. We have had great success with Sony flat screens and plan to buy another. Very disappointed that such a highly touted TV as Samsung lasted only 14 months and cost us $1000 dollars.

Samsung UN40H5201AFXZA. I got this supposedly "SMART" Samsung TV and I have decided I will never buy another Samsung TV in my life. I was a SONY TV owner throughout my life for the last 30 years and this Samsung TV will be my first and last. I had 2 problems from day 1: a) After I switch on the TV, I get this message "Preparing TV. Please try again later..." for 2 -3 minutes and I can't start any smart hub apps until then. b) Finally after 3 minutes of waiting I start the Youtube app, and the video gets hung every 3 - 5 minutes and then either I have to restart the video, or it automatically skips to next video if I wait for 5-10 minutes. If I am watching a movie on Netflix, every movie hangs 20 times before I complete the movie.

Bought a 32" TV, arrived in an undamaged box, not a mark on that, but the screen severely damaged, looks like impact damage. No instruction manual included. Feet missing. Called the number given, (A) negotiated the phone tree (or phone maze) to reach an agent who took details Order number, serial number, model number etc. and after five minutes decided that he was merely tech support and said he would transfer me to "E-commerce", put me on hold and there I was back at (A) again. Reached another agent, repeated the whole rigmarole; result I am back at (A) again. Third try as soon as I reached an agent insisted on speaking to a supervisor, long wait on hold, told I was going to be transferred to the mythical "E-Commerce", told that there would be up to half hour on hold, but was cut off after about a minute.

Bought a Samsung 55 inch tv, 8000 series in June of 2016, after about 6 months in December the Tv turns off and just flickers on and off. Called Samsung, btw their call center is in Philippines and they said someone will contact me 24 to 48 hours to schedule a repair. Next day someone from the service team called, told him what the issue was. He said he will order the parts and that take up to 10 business days, he diagnosed it over the phone.

We purchased a brand new 65" Samsung curved 4K UHD TV just 3 months ago in September. Ever since we purchased it in September, we have had intermittent issues with the TV not wanting to power off. It would respond to literally every single button on the smart remote, except for the power button. This was an intermittent issue that occurred maybe once or twice a week and it even caused us to have to leave the TV on overnight a few times because it absolutely refused to power off until the following morning.

Great info for ALL consumers who have any issues with goods and need the Manufacturer to assist when they are being reluctant. I have bought, and still own, many, MANY SAMSUNG products from TVs to mobiles/tablets, Laptops and home appliances like Fridges and Washing Machines etc over the last 12 years approx. I have always found the Customer Care excellent.

Do not buy Samsung TV especially this model UN50H6201AF. I bought this TV two years ago which is Smart TV. I can tell you I rarely watch this TV, if you look at the TV or remote control it is like brand new, it is unbelievable it is not working now. We used to have Grundig TV for more than 20 years with no single problem at all. This TVs are made IN CHINA and assembled in MEXICO, what do you want to expect. DO NOT BUY AND WASTE YOUR MONEY FOR THIS PRODUCT.

Have owned 2 Samsung phones and 1 Samsung TV. Have only contacted customer support via telephone once. Have contacted them once with online chat. Both experiences were unsatisfactory. Samsung may make good products, but their customer service needs improvement!! Some simple things they can do:

I have purchased 8 Samsung TV's of various sizes over the past 3 years, 6 on one order for a new home and gifts. They were all smart versions and range in size from 32" to 60". My first failure was in June 2016 on a 32" smart tv. Without any prior problems or any type of damage, it came on with audio only. When I tried to reconnect/reboot it went totally out and would only "click" when powered up. After much troubleshooting I finally decided that it was a total power supply failure and the set needed to be replaced. As this tv was 3 months short of 3 years old I assumed that I would not get any warrant support from Samsung and just chalked it up to a failed tv and replaced it with another Smart Samsung, same size.

My 32' flat screen TV was bought last year at Wal-Mart. The computer inside the TV went out in June of 2016 and was repaired under the warranty. In Nov 16 2016 I had the same issue with the screen turning gray and I called Samsung service dept to see if I could get it fixed. They said the warranty ran out in July of 2016, but because I was having the same issue they would extend the warranty. They gave me a reference # to give to the service technician so he could get a ticket # to get it fixed. He called the TKT team twice and they told him it was not under a warranty. I have called several times and talked to several different Samsung agents and they all told me that the warranty was extended and to give the serviceman the reference #. I told them he did and they keep denying it... I asked if I could talk to the TKT people and they said no, only the serviceman could.

As I have been in retail sales for over 20 years, and this Facebook site is mostly made up of very close friends, family, former customers and those I attend church with, please listen to what I am typing very carefully. I have just recently found out that both Samsung Electronics (TV division) and Electronics Express (located in mall in Decatur, Al.) are complete frauds. The store in question sold me a defective TV that when I noticed something wasn't right, contacted tech support (yes, SAMSUNG tech support) who "attempted" to help me finalize the setup of my new beautiful TV.

Once again (fairly constant over 2 years of owning this TV), Smart Hub not working and getting repeated "SmartHub is being updated. Try again later". This has gone on for hours this time. Did everything on online forums that was suggested as a fix. There is nothing on Samsung's site to help. This evidently goes on every year around the holidays, yet Samsung does nothing. Tried to call Samsung, but "call volume heavy" and no one answered. Tried to get the offered Customer Service chat online, but got message that no one was able to take call (Monday, 6pm, well within their stated hours).

I have purchased Samsung HDTV 46inch for 450 dollars and I have used it for 9 months only. Last 2 or 3 months my TV power light is blinking and TV is not on. When I called the support number, I was told that my standard warranty had expired and they suggested do some steps and also update the software. I did the same. Even though power light blinking issue not resolved. When I researched this item, it was clear that this is a known issue for the Samsung brand. There are pages of pages of the same complaints. I would have hoped that Samsung would have figured a way to cover these known issues. This is the last Samsung product I will ever buy.

I bought a brand new 70" Class KU6300 4K UHD TV from buydig.com. The TV arrived with damaged with black screen and broken lines. It is either defective TV or damaged in the shipping. I contacted Samsung for fixing or replacing the TV. Samsung sent a authorized local technician to look at the TV and he told me that the TV was defective and promised and scheduled to replace the panel. On the next visit, the same Samsung technician came and said the TV was not defective and refused to fix or replace the TV. The buydig.com attempted to refuse take back the TV and blamed on Samsung for defective TV. Samsung blamed on buydig for damaged in shipping.

Bought a TV from Best buy in August for my house under construction. When moving in this past weekend and mounting my TV, discovered when turning on TV there appeared to be a crack in the left bottom corner. Only showed when TV is on. No damage to box or exterior TV. When trying to return to best buy they informed us that we only had 15 days to return TV. Went to Samsung for product warranty and when they came to look said the the warranty didn't cover physical damage. Now what does that mean. I just opened the box and there is no box or exterior TV damage. Obviously it is a problem within the TV. Do not buy a Samsung at Best Buy. Neither back the product they sell.

Purchased a UN55H7150 in June 2014 for $1494.99. One month after the purchase, we unplugged the tv and left for a job in another state. Returned home, used the tv from August 2015 until November 2015 and again for a month in the fall of 2016. Therefore, we used the tv for less than six months and currently, we have a horizontal shadow across the middle third of the picture. I understand that the warranty is over but seriously, Samsung should stand behind a product that costs almost 1500 dollars and has not lasted more than six months. We purchased the tv at hhgregg. Their answer to the problem is that we should have purchased the extended warranty. Really??? 1500 dollars and we can't get a tv that works for more than 6 months...

My 3 year old Samsung smart TV will shut off one time during the first 30 minutes of use on a regular basis. It has been doing this for about a year. It would come back on after about 15 seconds on its own. Now it stopped coming back on. Now the remote stopped working for mute, changing channels, and volume. There is a trick to getting the remote to work or the TV to come back on instantly. Just push the source button, have it on TV, and hit select. DON'T KNOW WHY THIS WORKS?

I bought a Samsung TV for $1500 on August 20, 2016. A few weeks in, I notice a scratch on the TV. Now, I want to make it very clear that I never touch the TV except to clean it with a microfiber cloth every now and then. So this wasn't a scratch I put on there. But anyways, I call Samsung and their technician comes over and looks at it. He confirms what I've just said. That the scratch wasn't put on there by consumer use. Probably was done during shipping.

I bought a Samsung UHD 4K LED TV, UA40HU7000 in November 2015, through online Amazon.in. For 8 months everything was OK, but since 2 months I am observing greenish yellow shades at the darker side or when screen is dark, and deterioration of picture quality, smoky patches on screen. After repeated follow up with customer care one Engineer visited after one month. He checked and informed T con Card to be replaced. He visited again after one month with the spare (that too after repeated follow ups). After replacement of card there is no change in picture quality. I have raised the complaint again. I am really not happy with after sales service of Samsung. I don't know when the my tv will get rectified. I paid 75000 Rs, less than a year, I hope it doesn't go into the drain.

My Samsung television began power cycling today (turning on and off by itself). When I called the support number, I was told that my standard warranty had expired. I only had the item for about a year and a half. I was told that I was on my own for any repairs. When I researched this item, it was clear that this is a known issue for the Samsung brand. There are pages and pages of the same complaints. I would have hoped that Samsung would have figured a way to cover these known issues. This is the last Samsung product I will ever buy.

I bought this tv: SAMSUNG UN55F7100AFXZA LED 1080P 240HZ from best buy in may 2013. My tv stopped working from september 2016 onwards. I am hesitant to buy any tv since I lost lots of money investing on this tv for which I paid total of 2800 including accessories.

I am not a person to write one of these reviews, but I am currently out of options with Samsung Customer service Canada. I bought a curved TV and it had worked perfectly until August 2016. The TV developed some screen issues that began to spread across the TV. Samsung repaired the TV and sent me an extended warranty on the work. The TV was repaired near the end of August and the issue seemed to be gone.

I bought a Samsung LED TV 32 inches in 2013 and in two years found wide vertical white lines on the screen. Contacted the customer service. The service guys charged around 700 Rs (already informed before attending) which didn't added any value for the money. They guy who came couldn't make out anything more than what we explained. He returned back and later on called and informed that it's the problem with panel and the repairing cost will be around 17,000 Rs. Then I asked it's better to buy anew one instead of repairing this. The service guy's answer was so irritating that "That could be the wise decision". Definitely in my life span I will not opt for a Samsung product - a manufacturer who builds unreliable products.

I bought Samsung Smart TV un46d6420uf in January 2012. I had extended warranty with Future Shop for 4 years, that is expired recently. 2 weeks ago, something went wrong with the screen. Now it is gone. Is it a common problem with Samsung? Why should buy tomorrow Samsung? I think, this is my last time I bought Samsung TV. Is there any single reason to buy Samsung TV again?? No Samsung anymore. Samsung=Trash.

Buy one on your anniversary for a painful reminder year after year! Purchased UHD55HU9000 in May 2014 for top price during the height of the curved craze. In Sept 2015 the screen went dark. Red light would come on, but no sound or screen. Purchased the extended warranty and repair tech fixed it by swapping the smart tv box. That tacked on several hundred dollars to an already bloated initial cost. Funky after 1 year, but simple enough.

Purchased 2 Samsung items, flat screen LED TV and a Blu-Ray sound system - both the Smart versions. Issues: TV failed at 6 months, motherboard replaced under warranty, Sound System failed a few months later, device remote control receiving board kept turning the volume down - fixed under warranty, DVD player on sound system no longer works (I must have played no more than 5 DVDs with this in total) - not fixed no longer in warranty. Apart from a high failure rate (2 out of 2) mine have functionality issues that just don't work. There is a function called Audio Return Channel (ARC) - this functions but loses audio sync on a regular basis, every 30 or so seconds. I have contacted Samsung support and got the usual response. "It's your cable etc - reload new firmware etc."

I purchased a Samsung 40" 3D LED TV and a horizontal line recently appeared on the top screen, which indicates a defective screen. Samsung's customer service response stated I was responsible for all the replacement parts and repair costs. I mentioned to their customer service that there are multiple forums and complaints against their TVs on the internet and the representative stated the forums and complaints were not reliable or confirmed, sweeping the issue with my TV under the carpet. Samsung TVs are low quality, short-lived, overrated and overpriced. Their customer service is one of the worst in the industry. There are many other brands that are much cheaper and of higher quality. I would not recommend a Samsung product to no one.

LED TV32H 5500 ARMXL Display(black lines) issue. We purchased TV on 23-10-2014 and I was told by the dealer (DEVI INTERNATIONAL, JAYANAGAR) that warranty period is 2 years and bill itself is warranty but now the dealer is refusing. And Samsung customer care claims that it's only one year warranty, am pissed off with the money wasted and response which am receiving!!

I am waiting for reply. More than fifteen times called Samsung customer care no proper information given to me. So I am not happy by the servicing of Samsung. Its servicing was very bad. I bought a Samsung LED tv and their engineer take 8 days for fitting the tv in wall. Whose model no - UA23HU003ARLXL, SN - H00M3PAHU04655 and reference no - **. After 1 month later LED tv don't show the picture then I complain to customers care and again it take too much time to visit tv. It take 6 days to only visit the tv and said display was not work properly. I was complain on 30 September but till now (18th October) my tv display was not changed. The daily said display were changed on next day but till display were not changed. It take too much time and tv engineer ask for money in comparison to give quick servicing. l call to customer care but they also not give correct information about expanding too much time.

Samsung has reported problems with their top load wash machines serial number Y69Q5AUDA03111R. Ours has already began to make very loud clonking noise like the drum is completely of balance with certain loads. I did not purchase a wash machine to wash everything on gentle cycle as they said to do and put the extra work on my dryer try to do it with a bed spread. Now I am scared to leave my house with washer on. When are they going to do something? I purchased a full service machine not a gentle cycle that the drum might explode at any time. I want this thing out of my house. Please are you enforcing any action on this matter? Thanking you in advance.

Whatever you do DON'T buy a Samsung TV! We have been ripped of for $3000 by Samsung. We bought a 60" Samsuck Smart TV approx 3 years ago. Model UA60ES8000. We paid $3000 on special from an online appliance store in Australia. We've never owned a big new TV & we had saved our hard earned $ for 2 years. We were initially thrilled with our purchase as Harvey N had the same TV for $5000. I feel sorry for all those who paid full price for this crap TV!

Had this TV since Dec 2016 and it's broken down on me twice. This time Samsung isn't doing anything about it even though I see hundreds and hundreds of people with the same issue. TCON AND POWER SUPPLY FAILURES due to faulty components.

We purchased Samsung appliances from Best Buy and within 6-7 months, the dishwasher stopped functioning. A repairman serviced the dishwasher and said, the computer board was dysfunctional and best course would be to buy another dishwasher. Samsung stonewalled our calls and emails. Best Buy said, after 90 days Samsung has no warranty. We purchased a KitchenAid and will NEVER purchase another Samsung product or buy anything from Best Buy.

Would you ever hand a business a blank check for services provided? Well, that's pretty much what Samsung has been telling me to do for the last week. Bought a 60" 4K Smart LED 6 months ago and a single horizontal white line has suddenly appeared. I started the claim process which had been a COMPLETE JOKE. Over the last week and 8-10 phone calls, each employee provided different directions and requested the same exact info continuously: Serial number, picture of receipt, picture of failed picture test, etc... They failed to update my trouble ticket every single time which ultimately resulted in prolonged service calls that went nowhere. After requesting to speak with a manager/supervisor I was informed that they do not have managers/supervisors.

However, the service request generated clearly states "out of warranty". I really do not enjoy the constant lies. Please help me resolve this matter at your earliest convenience. Thank you! IF YOU WANT PRODUCT SATISFACTION DO NOT BUY SAMSUNG.

Samsung TV - 2 years old. Recently completed warranty. As of today I have a 50in screen TV with no picture video, only sound. I wish I had researched before purchasing a Samsung TV. I was just about to purchase a Samsung Refrigerator – I have no faith in their products or their customer service. Stay away from Samsung products.