Samsung TV Reviews

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About Samsung TV

Samsung Blu-ray manufactures Blu-ray players and related home entertainment devices. Its products feature internet connectivity and smart streaming capabilities. The company also offers versatile media options and compatibility with various formats.

Pros
  • High-quality picture and sound
  • User-friendly interface
  • Good customer support response
Cons
  • Frequent power issues reported
  • High repair costs after warranty

Samsung TV Reviews

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    Page 17 Reviews 2837 - 3037
    Customer ServiceCoverageStaffReliability

    Reviewed Sept. 20, 2011

    I have Samsung 50" plasma and 40" LCD purchased within 2 months of each other. I have the same problem, with both TVs clicking on/off when trying to turn on the TV. The plasma has now gone completely out and just clicks over and over until it is unplugged. I contacted Samsung numerous times and I get different answers each time from various customer service representatives. Answers ranged from them being unaware of any problems like this (get real Samsung) to one representative, who I thought was going to help me get it fixed (she acknowledged that this was a problem with some of the models), then when she went to get approval for this, her supervisor came on the phone and said it would not be covered and gave me an authorized service repair center.

    After five calls to Samsung customer service, I got no help other than a number to an authorized Samsung service center. I have given up on them helping out. Heads up; If you ask to speak to a supervisor, you better have at least 30 minutes to wait for one to come on the phone.

    They have ridiculous service and reliability. I have several Sony TVs that I have had for 10 years and they still work as well as the did on the day I bought them!

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    Contract & Terms

    Reviewed Sept. 20, 2011

    I purchased this 58" Samsung Flat Screen TV 18 months ago. Now there's no picture at all and the unit will not turn on. Thank God I had a service contract because the Manufacture Warranty has already expired, so now we are waiting on the part to come, some type of board has burned out.

    Model: PN58B550T2F 58" flat screen

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    Reliability

    Reviewed Sept. 20, 2011

    Defective capacitor on a 2008 Samsung 40" TV. Samsung refused to pay cost of the defective capacitor in the TVs that they are selling to consumers.

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    Price

    Reviewed Sept. 19, 2011

    My Samsung 50-inch plasma has no picture but has sound. I've had the TV for two years. We bought it at HHGregg. After calling them about the problem, they gave me the number for Samsung. With no satisfaction, we took it to the repair shop. It cost 500 dollars to fix it. They will not stand behind their product. Take my word. Don't buy anything that's got Samsung wrote on it.

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    Reviewed Sept. 19, 2011

    My 2008 Samsung 46" LCD TV started clicking when I tried to turn it on yesterday. I read several incidents on this website and others of a known capacitor problem, so I contacted Samsung. Samsung was aware of it and fixed them at no cost until now. I was just told by a supervisor from Samsung that they are no longer repairing them. Now, I'm going to be stuck with a repair bill because they used faulty capacitors of the wrong wattage.

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    Reviewed Sept. 19, 2011

    I bought a TV in August 2009. Its screen went out in August 2010. Repair was done under warranty.

    On September 2011, it had the exact same problem. Screen is broken and now is not under warranty. Seems like they make parts that break after the 1-year warranty. Never buy a Samsung.

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    Customer ServiceReliability

    Reviewed Sept. 18, 2011

    We purchased a 40" flat screen Samsung TV in the spring of 2008. We recently have had issues with it powering on/off. After researching the issue and troubleshooting, we discovered that the issue was (likely) related to a blown capacitor. And we found out that this was a wide-spread problem in several models that Samsung was fully aware of. Based on what I've read on-line, Samsung has offered to provide free service calls and repairs for other consumers, even those whose TVs were out of warranty, to replace this part. When we contacted their customer service department, they refused to work with us. They stated that our TV was out of warranty and we would have to pay for the service call and parts ourselves. Our TV is only three years old. We firmly believe that they should stand behind and fix a product that they knowingly put a faulty part in when it was manufactured. I simply asked for the same treatment that I know they have given other consumers and they refused.

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    Price

    Reviewed Sept. 17, 2011

    My 32" Samsung TV quits turning on, after about 2 1/2 years. Sometimes, it will turn on but often it won't. I tried calling the store, to where I bought it from, to get some help, but they referred me to Samsung. Samsung said that they would repair it if I mailed it out of state at my own expense. This would cost me over $200 to pack, ship and insure. Then, I have to pay to have it sent back. Are they out of their minds?

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    Reviewed Sept. 17, 2011

    My 2008 42-inch Samsung TV will no longer turn on. For a few weeks, it made a clicking sound and took a few minutes to turn on. I paid over $1,300.00 for this TV. I will never buy another Samsung product again. And I will advise all my friends and relatives to do the same.

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    Reviewed Sept. 16, 2011

    My Samsung TV is just two and a half years old (Model: HLT5676S) but white spots already appear all over the screen. Samsung said that it requires a new DLP chip which I was quoted at $258. The technician told me that it is a 3-4 hours of labor to install. Samsung will not help with the parts or the labor even though they are aware of these problems with their TVs.

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    Customer ServicePrice

    Reviewed Sept. 15, 2011

    I bought a Samsung 46" LCD in late 2009 which had cost about $2000. Yesterday, it suddenly shows a vertical purple line on the screen. I called Samsung and they won't help! They told me that it's out of warranty and I have to pay to get it repaired. When I asked for the estimate price, they suggested me to go to my own local repair store? Never buy Samsung again! I'm selling all my Samsung LCDs!

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    Customer ServiceStaff

    Reviewed Sept. 15, 2011

    My Samsung HPT5054 Plasma 50" TV will not turn on and has a clicking sound. I purchased it on April 2008 from Conn's Appliances and the salesman assured me that this was the best TV on the market. My TV started making this clicking sound and not coming on this year, June 2011.

    I spoke with a Samsung representative and told me that the company is aware of this problem and to call some other number that I have yet to have someone answer the phone.

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    StaffReliability

    Reviewed Sept. 13, 2011

    Samsung TVs are experiencing a large amount of failures due to defective capacitors. When my TV failed with the same symptoms, I requested repair at their expense. The rule was 39 months after they made the TV, they would no longer stand behind such a massive defect. I talked to three customer support people with three very different requirements to get my TV fixed--all of which put me out of reach for repair.

    I moved up to a supervisor and got the same results after being put on hold multiple times. I asked for his supervisor but received the same talking points. When I tried to go up to his supervisor, he said that the corporate office tells them what rules to operate under. My Samsung model is LN40A530P1FXZA and it was purchased on July of 2008. It was manufactured on May of 2008, and as per Samsung, it is still broken!

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    Customer ServiceStaff

    Reviewed Sept. 13, 2011

    I started seeing white dots on my HLT5076SX/XAA (bought two years ago from a reputable electronics store) last night. I called Samsung Support (1-800-SAMSUNG) right away and asked about this problem. The support representative put me on hold while she traced my model and serial number and came back with this information: "Your TV is out of warranty and this issue has not been reported for your model. I will go ahead and set an appointment to have your TV serviced, but it will be at your expense."

    I was a bit upset that I had spent so much on a TV, just to have it start failing after two years of service. So, I started looking at support forums and review sites (and finally CNET) and noticed that what I am experiencing is a 'known issue' with my DLP. This really left a bad taste for Samsung's customer support. So, this morning, I called the 'Executive Support' line and got the same resolution. "I am sorry to hear about your issue, and I understand your frustration. But you will have to pay for the service." When I asked to speak to a manager that might be able to help me, she responded that it was the management support line and my call basically can't be escalated.

    Then, I decided to try the online support on Samsung's website. After a lengthy conversation with Stanford and his consultation with his supervisor Sam **, they said the exact same thing. "There are no reported issues with this particular model." How can this be? There are a ton of reported issues with this model of DLP and the issue is exactly the same as mine. I have been a loyal Samsung customer for many years and currently own their LCD TV and PC monitor products, CD/DVD/Blu-ray devices and, of course, this DLP.

    I chose Samsung because of the quality of product that they seem to produce. I haven't really had a chance to use their customer support services until now, and I am just amazed at the lack of willingness to confirm and repair a known issue with their product, which is obviously a defect due to so many complaints about the same issue.

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    Price

    Reviewed Sept. 12, 2011

    The 52" Samsung LCD TV I purchased on 5/21/2008 began making clicking sound and wouldn't turn on. Samsung admits that there is a problem with the capacitors in the power supply but says that they will fix it only if the set was purchased less than 39 months ago. Mine was purchased 39 months and 2 weeks ago and since they admittedly used bad capacitors to begin with you would think they would take responsibility and pay for the fix (they've apparently never heard of good-will). TVs that cost over $2000 should last for many years; mine lasted just past three years and the manufacturer says it's not their responsibility.

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    Reviewed Sept. 12, 2011

    I bought a 46" Samsung LCD TV less than 4 years ago, and 6 months ago, it started making a recurrent clicking noise when first turned on and seemed to take forever for the picture to display. I did the online chat with Randy a couple of days ago, and he said that he had never heard of that particular problem. At the end of the chat, I requested a copy of the chat and he never sent one. I emailed to ask for a copy of the chat and they said they weren't able to provide that.

    It's a problem that's documented all over the internet, concerning faulty capacitors used around the time that my TV was manufactured. Some blogs are saying that Samsung will not resolve the complaints with this problem simply because they are making money from consumers who are willing to pay several hundred dollars for the repair that is necessary to replace the capacitors. This is one of the many disgruntled Samsung customers, and they've lost my business for good. I also bought a Samsung DVD player (BD1600) a few years ago and had to send it in to be repaired a few weeks after I bought it. You may want to check out Samsung at **.

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    Customer Service

    Reviewed Sept. 12, 2011

    I bought a TV at Walmarts. I paid a little over $1000 and in about 4 months, we had it repaired at Bailys. I called samsung and they said it wasn't the capacitors. It was a lamp light that went out. I paid Bailys $596.00 to fix it and it still shuts itself off and turns itself on. No picture is on when it turns itself off and on.

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    Customer Service

    Reviewed Sept. 11, 2011

    I purchased a 40-inch flat panel TV in 2008. Just recently, it was not turning on and it was making a clicking sound. I called customer service. They told me that they acknowledge there was a problem with this model, but the expiration date for the fix was in March. They were looking to refer me to a service center. And based on the feedback on this board, I am not willing to pay an additional $300-400 for a used TV when I can buy a new one for $600. This is a horrible customer experience! I have 3 small children and 3 rental properties. We purchase tons of electronic equipment. I will never buy another Samsung!

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    Reviewed Sept. 10, 2011

    My 4-year old Samsung TV keeps turning off during normal watching. Every time the remote is used, the TV turns off. We have to manually change channel. And even then it switches off. The TV cost 2000 dollars 4 years ago. It should not be doing this.

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    Customer ServiceCoverage

    Reviewed Sept. 10, 2011

    I bought a 42 " Samsung TV (Model: LNT4061F) in January 2008. Then, my TV started with the clicking and not powering up, taking longer and longer each time you tried to turn it on. I called Samsung right away. They stated that it's a known problem with the capacitors and they will have someone come service it from a third party repair. The day the repair was to be made, they called and said that no one would be coming because there is no one close enough to us. We live in CT, 40 miles outside NYC, what do you mean with 'no one is close' to us?

    They gave us the name of another third party, two towns away, where we can take the TV to. Upon calling this place, they said that I would have to pay $60 to diagnose and there is no guarantee that Samsung will cover the part--I would then be responsible for the repair. This was in November, it's now August and the TV is still sitting in my spare room not fixed--and the TV is only 3 years old. I will never buy Samsung again. I currently have a Panasonic plasma and I'm very happy with it. How can you have so many people with the same problem and not recall the product?

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    Customer Service

    Reviewed Sept. 10, 2011

    Our 32" Samsung Series 4 LED flat screen television began having difficulty. The screen has no true color and the figure is showing double. I already complaint to them for three times but we did not receive any response. I'm facing the last ten days. Please attend to this complaint.

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    Customer ServicePriceStaff

    Reviewed Sept. 8, 2011

    Horizontal colored lines fill the TV screen. Pushing the "on" button causes the TV to turn on and off continuously, only stopping when unplugged. I paid almost $2,000 for this. Bought it on March 2, 2009 and have had problems throughout. TV repair person said that Samsung used the wrong parts, wrong size of, I think the word was conductors, and did a poor welding job. Would cost about $1,000 to fix. Samsung customer service is lacking and since warranty is up, it's not their problem.

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    Customer ServicePrice

    Reviewed Sept. 8, 2011

    I bought a Samsung 52" LCD TV in 2008, paying a whopping $2,100. As soon as the warranty expired, the TV started giving problems. First, it would keep making clicking noise for about 2 to 3 minutes before it turns on.

    When I called up Samsung, they mentioned that since it was out of warranty, they cannot do anything. I got it fixed at my own cost at $300.

    After one more year, the picture is full of horizontal lines and dark and bright patches. When I called up Samsung, I got the same answer as before. Out of warranty.

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    Sales & Marketing

    Reviewed Sept. 7, 2011

    I think everyone else here has been a victim of Samsung. Sad to say, I don't endorse the ads that come with this complaint. My Samsung LCD problems also started a week ago. I would turn it on, and it would chime on but then click off. It would do this about 6 times, then stay on. Now (1 week later), it chimes to come on and clicks off. It will continue to do this all day if you allow it or if you can stand it! I too will not buy another Samsung product again. They have lost credibility with me.

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    Reliability

    Reviewed Sept. 7, 2011

    I bought a brand new TV in June 2011, a Samsung 40D6000. From the second day, it showed defects. There is a big black shadow the size of a soccer ball. Samsung had been very difficult to deal with.

    Finally, they connected me to a technician, who wants to charge me to bring the TV down and put it back. This is not my problem. If they sold me a defective TV, I should not be bearing the costs. At this stage, I want a replacement.

    Lessons, do not buy Samsung. Most of their models will have shadow problems sooner or later. Read the blogs.

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    Reviewed Sept. 7, 2011

    I have a 50" Samsung DLP TV that turns off several times while in use. The extended warranty is no longer in effect. Is there any recourse?

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    Reviewed Sept. 6, 2011

    I have a 42" Samsung Plasma. I bought it 18 months ago. The current state is audio but no picture. I read the reviews and tried to troubleshoot and ended up taking it to a service repairperson (Samsung technician specialist).

    They told me that the buffer needed replacing (and there were arcs coming from it when the unit was switched on), and the y-board also needed replacing. They also told me that it would run about $325-$350 parts/labor with 90 days warranty. So, I told him, "Thanks, but no-thanks." I can buy a new 40" sort of no-name brand for $375, get the year warranty, and buy the extended 3 year warranty for another $100. So for 4 years, I pay $475.

    In short, I can get the Samsung repaired and drop $325-$350 and then probably be back in 6 months to drop more dollars into this money pit, or I can buy a no-name from hhgregg and get 4 years of warranty for $475 (sacrifice 2" in size).

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    Customer ServicePriceStaffReliability

    Reviewed Sept. 4, 2011

    I called Samsung concerning a problem with my 46" LED TV purchased in December 2009. I am experiencing random "turn-off" problems. These problems appear to be widespread and associated with undersized capacitors on the power supply board.

    I asked Samsung to correct the defect. They said no. They would send a technician to make repairs but those costs would be my responsibility and they provided no estimate of these costs. I responded that there was an abundance of evidence that Samsung had an issue with the power supply components in these TVs.

    In fact, Samsung was paying for repairs to 2007 and 2008 models, but not 2009. Further, the customer service representative, Amber, offered no other options and refused to transfer me to a supervisor.

    I am totally disgusted with Samsung. I will never buy one of their products again, and neither will my two sons and my wife. And I will make a mission to spread the word to stay away from Samsung. Their products look good when you buy them but they do not perform in the short or long run. And from a total cost of ownership, they are a terrible value.

    All I want is Samsung to fix a TV they know is defective. They should not hide behind some minimum wage customer service rep, who has no resources to correct any problem.

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    Customer Service

    Reviewed Sept. 4, 2011

    I brought my 46 inch Samsung TV (UN46B8500) in November 2009. Exactly a month after the warranty expired, the TV refuses to power on. What a rip-off, Samsung! I thought it was reputed for its quality of products. After reading all the articles that others have been facing a similar issue, I would expect that the least Samsung can do is to fix the problem free of cost. When I called up their service center, their response was it is out of warranty and I would have to pay. I tried to get my TV fixed through another technician and he told me he has seen a lot of such complaints and he has been making a lot of money fixing them. I am not buying another Samsung product again and would recommend other potential buyers to stay away. There are a lot of good brands out there.

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    Price

    Reviewed Sept. 3, 2011

    My 42-inch plasma TV started clicking and wouldn't turn on. I contacted Samsung customer service and I was told my TV was one month past the warranty. After some online research, I found that Samsung TV's are notorious for bad capacitors and power boards after the warranty expires.

    The company refused to fix my TV and sent me to an authorized Samsung technician in my area who wanted to charge $100 just to look at it, and then charge for the parts and labor to fix the issue. I found an electronics store who only charged $50 and they told me that the TV is dead and to fix the boards cost more than buying another TV and it wasn't worth it. I feel like they sold me a throw away TV and I feel that they should fix the problem for any TV that has this issue.

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    Customer ServicePrice

    Reviewed Sept. 3, 2011

    Like countless others, my Samsung TV would not turn on. It turns out it's the motherboard; the cost of repair is greater than buying a new TV. The TV is 4 years old, Samsung customer service was unable to answer the question: Can you tell me why I should ever buy a Samsung product again? Even at the Executive Customer Service level, the silence was deafening.

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    Customer ServiceReliability

    Reviewed Sept. 3, 2011

    After a few weeks of my Samsung LCD TV taking longer and longer to turn on, I came back from a two week vacation to find that it no longer turns on. I called Samsung and spoke to several different people. I was aware of the capacitor problems after doing research online. I was told that they would not issue a free repair because I purchase my TV on July 2008, and since it was September, I had gone over their 36 month policy.

    Nowhere has Samsung stated this policy online. I would've called the second I had a problem if I knew about it. They refuse to fix TVs they know are defective. It is an absolute crime. If any class action lawsuits are being filed, I will be happy to join. Samsung is getting away with stealing people's money and something needs to be done.

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    Price

    Reviewed Sept. 3, 2011

    I purchased a 52" plasma two years ago and spent $2300. It was great for the first 16 months then one day, it basically melted down. It still comes on but the front glass panel has slid down exposing a one inch gap at the top of the screen due to the melt down. It also seems only half the software on it work.

    Now, I have to change channels by hand; the remote only seems to work now and then. The total piece of the crap is not worth the money. It lost 100% of its value in less than two years.

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    Reviewed Sept. 2, 2011

    We have the clicking on startup problem with our 47" flat screen Samsung TV purchased in 2008. The incorrect capacitors were used during manufacture.

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    Customer Service

    Reviewed Sept. 1, 2011

    Recently, I started having problems with my Samsung LCD TV in that it wouldn't turn on. I did some troubleshooting with DirecTV because I initially thought that there was a problem with my cable receiver box. After troubleshooting with DirecTV, we were able to get the TV to come on. The next evening, the same thing happened. I called DirectTV again and after troubleshooting, the TV did come on. However, I was advised by DirecTV that my problem was not with the cable receiver box but with my TV. On the third evening, I experienced the same problem, the TV wouldn't turn on. This time, I called 1-800-SAMSUNG.

    I was told by Samsung that it sounded like a capacitor issue and although the TV was past its warranty, they would repair it one time for free. If the problem was something other than the capacitor, I would have to pay for the repairs myself. In order to accept this offer for free repair on the capacitor, Samsung was going to send me a postage paid sticker, I had to take the TV to a postal retailer, pay for the box and packaging supplies, and mail the TV back to them. I told them that this was not an option for me because I am a breast cancer patient currently receiving treatment. I could not lift the TV off of its stand, carry it down the stairs and put into my car to take to a postal retailer.

    I live alone and had no one to assist me with getting the TV to the postal retailer. I asked them for a second option. I was told that I could take the TV to my local Sear's or Best Buy retailer for repairs but I needed to get a partner number from them so that Samsung could set up the repair. When I called Best Buy, they told me that they did not have a business partner number. I called Samsung back. I told them that Best Buy did not have a business partner number and that I needed another option. I asked, given my situation with limited use of one arm, if I could have someone come to my home to repair my TV. I was given the number of The Golden Inn Home Service Center in Buford, GA. I called them and they did have a business partner number but told me that they could not come to my home as they only do home visits if the TV was 42" or larger. My TV is a 32" model.

    Next, I called my local Sear's retailer. They informed me that they did not have a business partnership with Samsung but they would repair TVs that were purchased at another retailer. I then called Samsung back and told them that The Golden Inn Home Service Center wouldn't come to my home and that they were located 120 miles round trip from my home, not to mention that I still had the problem of not being able to lift the TV. I also notified them that I had contacted Sear's and that they did not have a business partner number with Samsung.

    I offered to pay for the TV myself and have Samsung reimburse me if the problem was related to the capacitor. I was told that this was not an option. Next, I asked if my call could be elevated to the next level. I spoke with someone on their "Executive Resolution" team. She gave me the same options as I had been given previously and then told me that the only recourse was to mail the TV back to Samsung so that it could be mailed in for repairs. I asked for a second elevation of my case and she said that she couldn't do that as I would be told the same thing at the next level. I asked her if I could speak to her supervisor and was told that s/he was in a meeting. I then asked for their name and number and was told that I could not have that information. I ended the call by telling her that I would be contacting Samsung's North American headquarters.

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    Customer ServiceCoverageStaff

    Reviewed Sept. 1, 2011

    My 42" Samsung LCD TV (Model: LN40A330) stopped turning on and the ready light just blinks. A few minutes of research on the Internet made it very clear that the TV has bad capacitors. My husband had an online chat with a Samsung customer service agent and was told that we would have to pay for a repairman to come look at the TV. My husband said that he could just replace the capacitors himself based on the instruction that he found on the Internet; however, I have a serious issue with us trying to repair our own expensive (and relatively new) TV.

    I called Samsung the next morning. I spoke with a service agent and was told the same thing that my husband was told. I asked to speak to a manager and was transferred to "Executive Customer Service." I explained that paying to repair a TV that was only two years old was not acceptable to me when the company is aware of this widespread quality issue. The representative then put me on hold to research the issue and came back after a few minutes to let me know that they were going to cover the repair cost if it turns out to be the bad capacitors.

    For everyone having this issue, call Samsung and remain polite and patient. Explain that you are not satisfied with having to pay to resolve this problem yourself. They will agree to pay for the repair as long as you are persistent and polite. I'm still very disappointed that this issue exists at all considering Samsung has been dealing with it for several years now. But I think that durable consumer appliances and electronics are a thing of the past.

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    Reviewed Aug. 31, 2011

    3,200 dollar LDP TV, less than 500 hours on it and it fails to stay on. It cycles on and off until unplugged. Samsung says, "too bad it's over 12 months old". Product with same complaints, they should have a recall.

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    Reviewed Aug. 30, 2011

    I purchased a 50" DLP Samsung TV in 2007, with a four-year extended service. The TV was fixed four times in four years with lamps burning out and the TV shutting off. The TV is out of warranty now and shuts off sporadically. I was told that it was a capacitor issue, but they replaced the capacitors with the same low voltage that burn out quickly. I decided to just get rid of the TV and buy a new one.

    I spent about $2,500 for this TV and would expect it to last more than four and a half years. From the other posts, I guess this is common with Samsung TVs so I wil never buy another.

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    Reviewed Aug. 29, 2011

    Our Samsung Series 550 LCD flat screen television began having difficulty turning on. When you attempted to turn it on, it would make a clicking sound for several seconds and finally turn on. Eventually, the clicking became very slow and the television would not turn on. We spent around $2000 on this television just about 4 years ago. It is already broken by no fault of our own.

    We called Samsung. We were told the repair would be covered, as this was a typical problem. And we were told they would contact a repairer in our area. Within a couple of hours, a repairer called and told us that Samsung had contacted him for the repair. But he did not have anything stating the repair would be covered. He told us to contact Samsung to get the authorization sent to him. On our second call, the "customer advocate" told us that the last representative misspoke, and that due to the age of our product, the repair would not be covered.

    I will never buy a Samsung product again. They have just lost a customer for life. Stay away. Their customer service is trash. And they don't stand behind their products. This defect is something identified in numerous locations online. But Samsung obviously hopes that the defect will come to light after their arbitrary deadline expired, so they can save a few bucks.

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    Reviewed Aug. 29, 2011

    I bought a Samsung a little over 3 years ago. It is the model LN46A550P3. A few days ago when I went to turn the TV on, the TV began making clicking sounds. And the standby light under the screen was flashing without any picture. It took several minutes before the TV came on. But since then, it has taken longer to power up. Obviously, something is on its way out. I checked online. I found out that this is a very common problem being listed on several sites. One site had my exact model listed as having several complaints. It stated that Samsung has been fixing this issue for free.

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    Reviewed Aug. 28, 2011

    I used to buy Samsung and I like Samsung products. I never bought electronics other than Samsung, especially TV. I am really disappointed of the bad maintenance services here in Jordan, even the attitude in the call center.

    My LCD ran out of services and I contacted the number 065050490. They told me that within 48 hours, the maintenance team will pass by my house to fix it. So, I took a day leave from my work but they did not show up. When I called the number mentioned above several times, she said, "We told you that we cannot know exactly when they will pass by your home." I keep waiting for another hour, and when I called her back, she told me that the maintenance team will not pass by our house that day because their car was not working.

    This only happened in Jordan.

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    Reviewed Aug. 27, 2011

    I purchased a 52" LED Samsung 1080P television. After approximately 2 years of ownership, the TV won't power up. I thought that it may have been hit by a power surge, but after reading all the complaints I realize that it's a defective product. Everywhere you go, salesman say the Samsung is the best TV on the market. At this point, I beg to differ! I spent $2500 for this TV and it already needs repairing. Money don't grow on trees and if Samsung expects to be a highly rated and respected brand, they must start taking better care of their customers. I have owned picture tube TV's I had to give away because they were just old, bulky, or outdated. They worked fine with little issues. I will not purchase another Samsung or recommend that anyone else buy one. I will share my experience and refer them to this web page to review the customers complaints. If they still choose to purchase one, so be it because it's their money.

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    Reviewed Aug. 26, 2011

    I have purchased a Samsung LED model VA40C6900VMXL on 30th of August 2010. Right now, there is no sound coming from the LED even though the volume is on the decent level of 25.

    It happened all of a sudden and even now after switching off the TV and restarting the entire system, there is no result. Please help.

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    Reviewed Aug. 26, 2011

    I have a Samsung 40-inch LCD TV that will no longer power up. It does nothing but click on and off continuously. I have had this problem with it for about a month or so. Of course it is no longer under the manufacturer's warranty nor the extended warranty that I bought along with the TV. The TV was purchased in 2008. The problem, as I understand it, is with the capacitor.

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    Reviewed Aug. 25, 2011

    I purchased $299.00 extended warranty on my Samsung flat screen. The TV broke down in April. After almost 6 months of making phone calls and sending emails, it is still not fixed. I am sure that this is the worst company I ever encountered in my 20 years of stay in the United States. I don't even care anymore about the TV or the money I spent on the warranty. But I would like to prevent other customers to go through the same experience.

    Every time I tried to get it done, they make another excuse or blame it on a third party technician. The technician told me that Warrantech, which offers extended warranty, has been like this all the time. They just want the clients to give up. This is my first official complaint in 20 years of my stay here. I am a restaurant owner with a successful business and I am not here to waste your time.

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    Reviewed Aug. 25, 2011

    I purchased a 46" Samsung flat screen TV (Model: LN46B640R3FUZA) on 31 January 2010. It stopped working on March 2011. It has no picture, just volume. We found out that it overheats and burns out a capacitor board. I would like the TV to be repaired for free and be given a guarantee that this will not happen again. If it does, it will be repaired at Samsung's expense or it will be replaced with one that does not have the same problem.

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    Reviewed Aug. 24, 2011

    Two months ago, while we were watching TV, our TV made a popping noise and sparks came out. We noticed a crack on our TV so we called Conn’s and they sent someone out to fix it. The technician said that he couldn't fix the issue and that we would have to call Samsung for them to replace the TV. So, we called Samsung and they asked us for pictures to be sent to their email address, which we did. They called us back a week later saying that they are not going to replace it because it was a physical damage, claiming that we broke it.

    I know that if they call themselves a business, they are not supposed to be saying that we were the ones who caused the damage. I have been with them for a year and I was never late or never missed a payment. I told them that since they don't want to fix it, they can just come pick it up. They then told me that I'm responsible to pay off the end balance.

    Thank you for listening to me. Have a blessed day.

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    Reviewed Aug. 24, 2011

    I purchased a new Samsung 55" LED TV (Model #: UN55B8500XFXZA). Two months after its warranty period has ended, the TV started turning itself off in an intermittent basis. Finally, it would not turn on and the TV would just sit there and make a clicking sound until it's unplugged from power. After a call for service, it was determined that the power supply board was the culprit. The service technician said that he was well aware of the problem because it is wide spread and is happening to many Samsung TVs. He relayed that the capacitors on the power supply would go bad causing the problem. He suggested that I call Samsung because they should make good on the replacement part and service.

    After a call to Samsung, they said that my model TV was not part of a known batch of TVs with this problem so the service and cost of the part should be my responsibility. I then did a search on the Internet and found dozens of articles about the same problems with the same TV. To end, the TV died in April. It's now August and I have not been able to repair the TV due to a nationwide back order for the part. A back order that existed well before the earthquake in Japan. So I'm wondering, if my TV is not part of the problem models, why can't I get the part that I need?

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    Reviewed Aug. 24, 2011

    I purchased a 46" Samsung LED TV on August 14, 2011 which was delivered on August 16. From August 21 onwards, the TV is not switching on. Samsung Helpdesk sent someone on August 23 who said that some circuit need to be changed (a brand new TV is worth 90K). The head of customer service sent an email reply stating that Concerns Department will contact us soon. However, we did not receive any call or explanation from them. No one bothered to talk to their customers after supplying them with defective products.

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    Reviewed Aug. 24, 2011

    I purchased a 32" Samsung LCD TV three years ago and paid $750. The power button would not turn on so the TV won't work. I, then, advised Samsung of the problem. They said that we are off the service contract and we now have to pay to have it fixed. They even recommended a service center in New Jersey when we live in Long Island, NY. They would not compensate us in any way. We are very disappointed with the quality of this TV. We will never buy a Samsung product again.

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    Reviewed Aug. 23, 2011

    I purchased a Samsung 61" DLP TV a while back. Everything ran smooth, then the number one fan went out. Okay stuff happens, and I happily got it repaired for 300.00. Then the projector went out, I gritted my teeth and said okay stuff happens. It was repaired for 380.00. Now, the number two fan is out and I am mad as hell. Why should I continue to pay and piece together a ** TV I paid nearly three grand for? Samsung products will never come into my home again.

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    Reviewed Aug. 23, 2011

    My 2007 LCD TV started experiencing the "click of death". It finally stopped working after a few months of clicking a while before coming on. I contacted Samsung and got the front line guy who informed me that my television was out of warranty and there was nothing they could do. I informed him that I have searched the web and found numerous complaints and that in many instances, Samsung did repair those units. He then transferred me to the "next level" and I was informed that they would fix my TV as long as it was just the faulty capacitors that were causing the problem.

    It turns out that Samsung used 10 volt capacitors when they should have been 25 volt. Apparently, if you have a 2007 or 2008 LCD model, Samsung will fix it at their cost. The repair man came out and it took him about 1/2 hour to remove the back and replace the capacitors. It now works great! Thank you Samsung!

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    Reviewed Aug. 21, 2011

    I bought this Samsung HPT5054X about three years ago. While we were watching, the TV lost the picture and it made continuous clicking sounds and we had to unplug the power cord to stop it. Now, as soon as the power cord is plugged in, the TV turn itself on with a loud popping sound.

    I called Samsung and they said the TV is out of warranty and it is not a recall problem even though so many people are having the same problem. They said it is not their responsibility and they just gave me a local repair shop to call.

    I am now worried that my two other Samsung TVs would have the same problem sooner or later, so from now on, I will never buy Samsung again.

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    Reviewed Aug. 21, 2011

    I have read most of the complaints and I would like to make a comment. These are televisions. I had a 32" Samsung TV that was purchased in 2008. It went down twice in 2011. The first repair was around $150. It was a main board problem and the second repair would not have been economical. So I bought a new TV.

    These are electronics and they are basically disposable. The days of having electronics that are serviceable is almost gone. Buy a TV and just hope that they will last awhile, if they don't, just buy a new one.

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    Reviewed Aug. 21, 2011

    I purchased a 40-inch, Samsung flat screen TV two years ago. The start is getting delayed and it now takes an hour to turn on. After reading complaints online, I figured that Samsung TVs have capacitor problems. It also appears that even after the TVs are repaired, the problem remains.

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    Reviewed Aug. 20, 2011

    I purchased my Samsung RF263A from Lowe's in April of 2010. I paid over $1600.00 for this refrigerator. Since the purchase, I have had a serviceman over to my house 3 times now. Each time, it has been something different. I have had a lot of food wasted. A few weeks ago, I spoke to Executive Suite personnel. A Samsung executive extended my warranty (which expired in 04/03/10) until the end of Nov. 2011. I tactfully explained to her that pursuant to the Federal "Lemon Law", I do have rights regarding a product that has had 3 repairs within a 6 month period. She said they would extend my warranty until the end of Nov.

    Guess what? Today is approximately 3 weeks later. I just arrived home from vacation. My refrigerator now is not staying cool at all! To make matters worse, my wife got home from grocery shopping. And that is when we noticed that the temp inside the fridge is steadily increasing! I am so frustrated! Each distinct time I have had a problem, it has been something different.

    Prior to purchasing all the other products in my home I purchased in 2010, I used ConsumerReports.org to research all consumer complaints, ratings etc. However, prior to signing up for that 6.00 a month site, I had already purchased my fridge (and no, I do not work for ConsumerReport.org). I am simply conveying to the reader what I used to find as reputable appliances. All the appliances in my house are Kenmore, with the exception of my refrigerator. When I call tomorrow to Samsung Executive Division, I am going to enforce my rights pursuant to Federal Ruling. It is my sincere hope and prayer that I get some help. I am beyond frustrated with this product. Someone please help!

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    Reviewed Aug. 20, 2011

    My 32 inch LCD TV wont turn on. The technician that took a look at it said that it was the capacitor. The technician said that Samsung has a huge problem with this and they know that it is a problem. So, I called Samsung. They want me to pay to ship the TV to them, which for a large TV is cost prohibitive. They should pay to ship the TV. They should recall the TVs. They should be held accountable.

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    Reviewed Aug. 19, 2011

    We purchased a Samsung 50" PN50C450B1D just 14 months ago (warranty ran out 2 months ago), and the repair people say the main module needs to be replaced at a cost of $400.

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    Reviewed Aug. 19, 2011

    I purchased a Samsung 40" TV in 2008, and it started to not turn on. All it would do is make a clicking sound as it is switched on and off. I found out that Samsung has had a problem with capacitors on TV's made in 2008, but they told me my TV was 2 months past the time they would do something about it. I read that Samsung used a 10 volt capacitor on a 12 volt board so their problem became my $2,000 dollar problem. Stay away from Samsung products as they will not stand behind them.

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    Reviewed Aug. 19, 2011

    My Samsung TV LNT4661F / XAA started to click on and off through a power cycle about 20 times before the TV will come on. After doing some research, I found this to be a common problem. I contacted Samsung and they told me to contact a repair man soon due to the problem. Also, I was told that the TV was out of warranty and would not be covered by Samsung.

    As of today, I have contacted the repair man and KY Attorney Generals office.

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    Reviewed Aug. 19, 2011

    I purchased a 46" Samsung flat screen TV three years ago. Last week it started clicking when I tried to turn it on. I called 1-800-SAMSUNG on Wednesday night at 11 pm. The technician that I talked to decided that the capacitors made needed to be replaced, and if this was the problem, Samsung would replace them, one time, free of charge. They said someone would call me within two days. I got a call the next morning and before noon on Thursday my TV was fixed. Thank You Samsung!

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    Reviewed Aug. 18, 2011

    I bought a 40” Samsung TV on 05 Aug 2011 from Bangkok, Thailand. When I reached back India, I called Samsung Consumer Services for the installation. However, they are not providing free installation. They are charging 3,500 INR for the part named as wall mount. I think it is highly unfair to charge 3,500 INR only because I bought the TV from another country. Is it not Samsung? Is it not the same company known all over the world? Kindly make the free installation.

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    Reviewed Aug. 18, 2011

    My Samsung TV quit working and made clicking noises. I investigated this online and found several other issues like this reported. I contacted Samsung and was told that the TV was out warranty and that services would come at a cost. I asked for the supervisor and she told me the same thing. I told her about my research online and that I was a loyal Samsung TV customer and never had problems before with their products. She said they were aware of problems on 2001/2008 LCD TVs, but mine was a 2009 Plasma TV. She then said that she would escalate it since she couldn't do anything else. She said they might provide a one-time warranty extension, but they would call me back in 24-48 hrs. I hope it works out and I'm glad I did a little research into it.

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    Reviewed Aug. 18, 2011

    I purchased a 46” Samsung LED TV and it quit working. It just wouldn't turn on. I called the customer service number and they said it was some switch. The sent out a technician and all he did was change the board to make the TV come but it still doesn't work. So I called the customer service number again and explained that I was still having the same problem. They told me to contact the company again and the representative told me that my motherboard needs to be replaced.

    Now, you were at my house today. When you were here, you knew that the TV was not going to work. Why not fix it while you are here? No. I have to pay $200.00 for them to order a part, come back and fix the problem that I called them about in the first place. I will never buy a Samsung product again. Their service is horrible. If this is a problem will all their TVs, why not recall them and fix it? A TV should last longer than a year. This was the worst purchase I ever made, will never buy from Samsung again.

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    Reviewed Aug. 16, 2011

    I got a Samsung LED UN55B8500 on 11\2009 and after one year and eight months and the warranty run out, I have the same problems with clicking noises. I called Samsung and they said this model has no defect with the capacity, but after searching on the Internet, it seems it has known issues. They said I need services and I have to pay for it myself.

    I was very disappointed with the company for denying the defective part. For $4000 TV, it should last more than two years before needing services. I will not buy another Samsung product.

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    Reviewed Aug. 16, 2011

    We bought Samsung LCD 40-inch TV. Suddenly, we get negative type image--picture is not visibly good. What do we have to do now?

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    Reviewed Aug. 15, 2011

    I purchased a Samsung TV in January 2010. The TV turns off all the time. I contacted Samsung online and they did not reply.

    I see there are numerous complaints about this problem. Why isn't there a recall?

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    Reviewed Aug. 15, 2011

    On January 13, 2011, we purchased a 50" Samsung Plasma TV from Best Buy. On August 2, 2011, a red line running from top to bottom and about 6" from the side appeared. We called Best Buy, who told us to call Samsung.

    We called Samsung and talked with Lashandra, who knew immediately what we were talking about – the panel. She contacted a repairman and he came out and when the part came in, repaired the TV.

    The trouble is that we did not take out the Best Buy extended warranty due to the fact that the salesman said this particular type of plasma did not get hot. Our other TV's have never had any problems whatsoever and they are 8 to 10 years old.

    We never dreamed that one would go out in less than 6 months. Now, they are saying that there is no warranty available or after the standard warranty runs. Had we known this TV would have gone out in 6 months, we would have bought something else. The TV repairman that came out said this is normal for this Samsung. That the majority of complaints they have is with the panel on the TV.

    We are senior citizens on a fixed income. My husband this year has had two surgeries (thyroid cancer and prostate cancer) and I am under treatment for a liver transplant. We cannot afford to service this TV every six months nor afford the monthly warranty, both of which are very costly. Considering the fact that the TV is 6 months old, I feel that they should either offer us an extended warranty at no cost or replace the TV.

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    Reviewed Aug. 15, 2011

    I have a Samsung DLP TV that has numerous white pixels on the screen. I contacted Samsung support and initially advised that it is a widespread problem and would be repaired. I was asked for my model number and then advised that this model would not be covered.

    In searching, I determined this is common with the TV DLP sets. I then sent an email to Samsung and was asked for additional information. Samsung sent an email stating they would be in contact with me within 48 hours.

    I have never been contacted and when I reached them by telephone again, I was advised that this is not a repair that is going to be covered on this model. I think a TV costing almost $2,000 should last more than three years. And this repair should be covered due to the number of complaints about the same issue. Samsung has very poor customer service.

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    Reviewed Aug. 15, 2011

    My son-in-law purchased a 52" Samsung 1080P 4HDMI for us in 1/10. It is costing $375 plus tax to fix as the power board has to be replaced. This TV was rarely ever used, as we were gone a lot. And it would not even turn on, as some other people have indicated, or would just shut itself off.

    This TV cost $1,100 and, by the complaints of others, they knew this was a problem. I will never buy Samsung again. Why did the old TVs work for 15-20 years, and these cost a fortune and don't work?

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    Reviewed Aug. 14, 2011

    Mine is a Samsung TV 32 in Model LN32A450C1DXZA. I purchased it for $800 dollars. And 3 years later, vertical lines appeared and the top half is all white and blurry. It is so sad that a TV at that cost does not last more than 3 yrs. Samsung should be ashamed. I will be buying a Sony now!

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    Reviewed Aug. 14, 2011

    My experience with Samsung is poor. My 42" LED TV (LN-T4661) turns itself off while watching. This is a known product defect. And Samsung will not help you.

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    Reviewed Aug. 13, 2011

    I purchased a DLP television 4 years ago for $2600.00. It will not turn on and it starts then turns itself off. What happened to the company pride in the products that they build and sell? I've read similar reports of same problem and it cost $1000.00 plus the repair. Shame on you Samsung! I will not be buying any more of your products!

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    Reviewed Aug. 13, 2011

    Samsung DLP 52 inch TV (model LN52A650A1F; 3 years old) will not turn on and continues to click. Like all the other numerous complaints that I have read, it is the capacitor problem. I know because I removed the back and looked at the motherboard; three of the capacitors were bad. I dished out 1400.00 dollars for this TV and Samsung will not compensate due to being what they called, out of warranty (over two years old).

    This is unacceptable especially with all the complaints that I have read about pertaining to the same problem. A TV should last longer than 2 years. Samsung, which I thought was a reputable company, does not care about its customers once they spend their hard earned money on their product. I will not buy another TV from them. They need to take responsibility for their products and held accountable. When I contacted Samsung (problem number **), they gave the same excuse about the warranty.

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    Reviewed Aug. 12, 2011

    I bought one LCD TV and two Samsung Plasma TVs. It's only been 7 months and my 50'' does not work. I bought these TVs for my tavern and a big part of my business is my TVs. I keep getting the runaround about fixing the problem. My customers and I where watching TV when we saw a flash of color, some wired noise and then it shut down. I called American a week later and they came to look at the TV. They found a crack at the bottom of the TV. I told them the TV hangs on the wall and I don't see how we could have cracked it.

    The repairman stated that he has seen this time and time again with Samsung; that the panel on the plasma TVs are so thin that these things just happen. He said call Samsung and they should help me. Wow, nothing but problems with Samsung. After numerous calls, someone finally came out; took a look at the crack and said I damaged it and it wont be covered. Ha! Crazy since it was just hanging there on the wall. Not one person was near the TV. Maybe we can do this with our mind. Well, here I sit a TV only 7 months old and out hundreds of dollars. I will never, never, never buy another Samsung product again.

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    Reviewed Aug. 12, 2011

    I bought my 46" LCD TV in 2008 and had the TV shut on/off all the time. Because it happened within the 2-year warranty, Samsung replaced the motherboard on it. Now, the contrast is out on over half the left side of the screen. Samsung said they wouldn't fix it and to find a repairman. The repairman said it's going to be about 1000.00. This TV cost me almost 3000.00 from Sears.

    I'm not happy with Samsung. By the way, my old tube TVs that are about 15 years old are still up and running perfectly even after dropping one of them when we moved it. I'm not happy with Samsung!

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    Reviewed Aug. 12, 2011

    I bought a 50-inch plasma TV from Best Buy and was completely assured that it was under warranty and covered for literally just about anything. After having my flat screen for not even 2 months, the first crack appeared. I called and after being given the runaround 30 times over, I am told that it is physical damage and there is nothing they will do for me. After my urging that there is no possible way it is physical damage, I was still told the same thing.

    Finally, I just gave up; being that the crack wasn't that noticeable and it hadn't really affected the picture. Now about 6 months later, I came home and turned on my TV to find out it will not turn on at all. Upon closer inspection, I found that 2 more huge cracks have appeared on the screen. Again, I called and insisted that there is no possibility of physical damage being that I was not even home when this occurred. Yet again, I am told the same runaround. I am a single mom, student and splurged getting myself one nice thing for once with my tax return. Now I feel as if 2,000 was just flushed down the drain to no fault of my own. I cannot possibly afford a new TV and will never deal with Best Buy or Samsung again.

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    Reviewed Aug. 11, 2011

    This is the third time my TV got non-operational. My set was repaired on 3rd of July 2011 and again the TV was repaired on 24th July 2011. Again today, 11 August 2011, my TV is non-op and the same problem exists. I can't understand what your technician are doing whether they are playing with TV or passing on my TV set.

    Please be notified that it is more than enough to check my tolerance and patience. Further to this, if my set is not repaired within three days of this mail, I will not hesitate to sue against Samsung company.

    After repair, your company has to take the guarantee that the same problem will not exist. If it does, then it is your sole responsibility to repair the same in future.

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    Reviewed Aug. 11, 2011

    My 52" plasma turned itself on in the middle of the night two nights ago. Tonight, it shut itself off and won't turn back on. There's no power to unit as standby light is not lit. Breaker and outlets are working fine.

    I contacted technical support online and they gave me a link that stated "power supply problem- contact service technician".

    This television was highly rated at time of purchase (2008) and I was unaware of any power issues at time of purchase. Now I read that this is a known issue, likely the capacitor. Samsung should be replacing these obviously faulty parts for free or issue a recall of said parts.

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    Reviewed Aug. 11, 2011

    I have a 2006 Samsung 40" LCD TV with a bad TCON board. I was told by the Geek Squad that my TV required an SP01 board but Samsung sent an SP02 board that did not fit in the board slot.

    The Geek Squad called Samsung and was told the TV was unrepairable because Samsung no longer provides the SP01 board. They could send out a display with the TCON board attached but it would cost more than a new TV. I called Samsung's customer number and was told the TV's one year warranty had expired and there was nothing they could do.

    I was not interested in the warranty, I wanted to purchase a TCON board repair part. I was told Samsung no longer supports that part and model. After repeated complaints, Samsung called and said they had a repair service that would come to my home and assess the TV and if unrepairable due to the SP01 TCON board, they would give me an adjustment. The repair service called twice and said the board wasn't available and never came out.

    I was offered a $400 TV for $500 (my out of pocket) or they would give me a cash adjustment based on a 20% per year of age. Since my TV was five years old, they offered me zip!

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    Reviewed Aug. 10, 2011

    I've had my 40 inches Samsung LCD for three years (model LN-T4061). When I turned it on the picture is unstable for about 20 minutes, and then the picture clears up. I took it to be repaired; I was told that the T-con board was bad, so I had it repaired. When I got it home, it was doing the same thing. I will take it back, but it seems that everyone has problems with the boards. Maybe we should all consider a class action. I was also told that my TV was running very hot.

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    Reviewed Aug. 9, 2011

    Purchased a 55" LED Samsung series 8000. TV is 2 years old. Base exploded 8/8. COntacted Samsung and waiting for the results. Looks like many have had this issue. Hope I an not %^$&^$

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    Reviewed Aug. 9, 2011

    I am a regular buyer of Samsung products and I have six various product of Samsung. Recently, I purchased a 32" Full HD LCD TV of Samsung but the crew of service center installed the TV at a place which is not my choice. When I made contact to the service center and requested them to reinstall it they told me that re-installation will have charge. When I tried to convey the fact, the owner of the service center insulted me over telephone by replying that 'we do not do social work'.

    Place of service centre was in Dibrugarh, Dist. in Dibrugarh, State - Assam and the name of the owner of the service center is Rittik.

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    Reviewed Aug. 8, 2011

    We bought a 42 inch Samsung TV less than 2 years ago and yesterday it won't turn on anymore. Just called Samsung and they said that their 2008 models had problems with capacitators but their 2009 models are not covered or part of the problem! All I know is, our tv should work more than 2 years. They told me to contact a service center to get it repaired. I will never buy another Samsung TV again and will warn everyone I know of the problem!!! I've never had such an expensive product just quit on me. It's just unheard of.

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    Reviewed Aug. 8, 2011

    ln46a550p3fxza TV failure. Samsung knows they have substandard boards in their products. I believe this because Samsung replaced the capacitor board free of charge (one capacitor on board was bad). The authorized technician explained that when capacitors blow, they can damage the microproccesser on the main board.

    I am unable to readily obtain parts even from the parts dealer that Samsung provided me with. From part dealers online, the main board is on back order on every company that I could find online. Authorized repair shop, 100 plus miles away, can obtain a new main board in about a week to ten days and will install it for around $337 but they're not sure if it will fix the problem. The new capacitor board they installed could be faulty. Online price for new main board is $85 plus shipping.

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    Reviewed Aug. 7, 2011

    I bought a 52" Samsung TV about 3 or 4 years ago and today it started having one of the problems I read about in the complaints. The TV is not turning on, instead it is producing a continuous clicking sound. It sounds like it isn't worth getting repaired and of course, I will not buy a Samsung product again. I thought Samsung was a reputable company, but I guess not.

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    Reviewed Aug. 7, 2011

    My Samsung LCD TV which I bought in Jan 2009 for $1200 suddenly developed multiple horizontal lines a few months ago. This problem seems to be common among samsung tvs and Samsung appears to be of no assistance in this matter. A local repair guy said the motherboard needs replacing, the cost of which is greater than a new tv. I am seriously considering getting a class action lawsuit started against samsung. I'd be interested to hear from an attorney.

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    Reviewed Aug. 7, 2011

    about two yrs. ago I purchased a samsung 61inch serial # 832t3ckp703266t and about 2 months ago I noticed white dots on the screen and popping and cracking noises coming from the tv so I called Samsung to inquire about it and all they would tell me is that it was not in warranty and I would have to get it repaired. You would think that a tv thats cost around 2000 dollars would last longer than two yrs. Before I purchased the samsung I also purchased a 42inch insignia a year earlier for around 800 dollars and it has never given me any problems to this date. Samsung you are a sorry company and you need to fix these problems and stop stealing from the consumers!!

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    Reviewed Aug. 7, 2011

    We purchased a Samsung 52" LCD TV and was very pleased until recently when several white spots started appearing all over the screen. We saved money to purchase what we thought was a great TV. We are very disappointed in the quality. We cannot afford to purchase another TV nor pay high repair costs. We feel we have been mislead by Samsung with the poor quality of the product. We need some help.

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    Reviewed Aug. 6, 2011

    I purchased a 52" Samsung LCD TV in January of 2008 model # LNT5271FX/XAA for $3,000. After 2 years, the TV began taking longer and longer before finally working. After a few days, it would not come on at all. I called 1-800- SAMSUNG and they sent a technician to my home and replaced several capacitors free of charge.

    All was well until last week. The TV began clicking on and off rapidly and would only stop when it was unplugged. I shudder to think what this will cost to repair because the warranty has expired. After reading a lot of the complaints about Samsung TVs just like mine, it seems apparent that there is a serious quality problem with these televisions that needs to be addressed and resolved. I expected much longer trouble and free service for what I paid. Samsung, never again.

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    Reviewed Aug. 6, 2011

    I bought a Samsung LN46B650 LCD TV on August of 2009. Now, it has horizontal lines from top to bottom of the screen on all inputs.

    Samsung says it is out of warranty and I am out of luck! Samsung should fix this.

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    Reviewed Aug. 5, 2011

    Why, after I send my TV for warranty and finding out there's a known capacitor problem, don't I get all the parts back I sent to Samsung? The base and wall mount are gone. They were not returned with the repaired TV. Why would I care? It's only a support piece and they aren't worth much. Well… It's because I can't watch the TV!

    I don't know if works without leaning it against a wall. No base to hold it up! No wall support! They were there when I sent it with the TV. And, I can provide proof! I spent 10 to 15 minutes discussing how the supports would fit in the shipping box with the UPS person that packed it. She will remember.

    A simple thing, but someone dropped the ball and now I'm very unhappy to have to deal with this. Why would I complain about a base? Why wouldn't I just set it up and see that it worked after being fixed? But no, I can't do with just leaning it against the wall. Why would I care otherwise getting a TV warrantied? Why would I be here now typing this?

    Now I'm wondering if I should go out on the web and spread this news. Capacitor problems and the repair department can't get it right. I found out after the fact that it was referred to as akin to the Toyota problem. But I guess TV don't crash and hurt people. If it doesn't get fixed and I'm stuck without a base or wall support, the money won't matter but I will consider it as matter of principle.

    I will never buy Samsung again if this isn't remedied. And they’re trying to stick me with a base support/wall part? Why?

    I wonder how many messages I can leave on Twitter, Facebook and other websites before I get tired of being screwed over by Samsung. I think I could cost Samsung hundreds of sales, if not thousands, more. The internet is a wide open space.

    I copied and pasted this to notepad so I don't have to retype it. What, dozens of times, more. I will not be happy till I get my parts back!

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    Reviewed Aug. 4, 2011

    In 2008, I purchased a ln46a650 from Best Buy. July of this year I noticed that the tv would take a long time to turn on, then it took 10 or so minutes.Finally, it just never came on.

    I did my research and I found out that it was most likely the compacters. Called up Samsung, they gave me a number and told me that this company would come to my house and fix it. They never called, or should I say they called to late, because I was back on the phone with Samsung who gave me another repair outfit. Called them and they said that they would be out on Monday, couldn't wait that long. I asked them if I could bring it to them, and they said yes. Today I was called to pick it up. The problem I found out was that all four compacters on the power supply had gone bad. Furthemore, in talking with the repairman, I was told that the problem with the compacters that Samsung used in the past was where they had them stored.

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    Reviewed Aug. 4, 2011

    I purchased a Samsung Model # LN-T2632HX/XAA in fall of 2007. I used this TV for 4 months. Then, the TV was stored for 15 months. I started using it again in March of 2009.

    Back around February of 2011, it would take about 30 min. to warm up before the picture would come on. Then over time, it took about 1 hour. Yesterday, it did not come on at all. Of course, it was just voice. Today, it took 3 hours.

    What a shame that your TVs only last a few years. I'll have to think twice before I buy another one of your products.

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    Reviewed Aug. 2, 2011

    We bought 46in Samsung HDTV in Dec. 08. Didn't last 2 yrs. before we had to sink $400 worth of repairs. 6 months later another $200. Our $1800 tv is now over $2400 and stopped working completely 6 months ago. Would come on for few minutes then picture would go out. How can this company come so highly rated with such poor quality product and no customer service satisfaction whatsoever? Please do not ever buy a Samsung.

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    Reviewed Aug. 1, 2011

    I purchased a 46" Samsung LCD TV in November 2006. I paid $2,300 for it and had no problems with it until yesterday. It started a clicking sound and it would not turn on. Finally it did, but after about two hours, it turned off on its own. I tried unplugging it and restarting it, but it only made the clicking sound and did not turn on.

    I wanted to try to fix it and was doing research on it when I started to read all the consumer complaints. It seems we are all having the same problem with the same product made by Samsung. It is very disappointing to hear that Samsung is not taking any responsibility for their defective products, especially when we all have paid top dollars for their products.

    I did my research before choosing to buy a Samsung and they were the highest rated at that time. I hope something gets done about it. As for me, Samsung will never have my business again.

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    Reviewed July 29, 2011

    Our 2 year old tv clicks 20+ times, sometimes for more than 10 minutes when we turn it on. The warranty time is over and the cost to fix is more that $300.

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    Reviewed July 29, 2011

    On December 26, 2008, I purchased a new Samsung 46" Series 5 HDTV from Circuit City in San Diego, CA, along with an extended warranty. Circuit City went bust, and so did my TV.

    About a week ago, my TV failed to turn on. I heard a clicking sound but it would not turn over. I am assuming it has something to do with the capacitors as every message board I've read includes symptoms exactly like mine.

    I called Samsung and was originally told my model was likely under warranty. Unfortunately, I received a call back from another representative who said I'd have to contact a professional service repair shop to fix it.

    I would rather spend a few bucks than a few hundred, all because of a defective product.

    If others are looking to do the same, please visit:

    http://techreport.com/forums/viewtopic.php?f=37&t=62360&start=780

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    Reviewed July 28, 2011

    A 52 inch LCD TV, less than 3 years old, started to turn itself off and on. Samsung said they would pay to have some capacitors replaced, if that was the problem.

    Surprise, surprise-- it wasn't. Their recommended repair service said it would cost $490 and change to replace the mother board.

    No more Samsung stuff for me. A TV I paid for $2000 should last more than three years.

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    Reviewed July 28, 2011

    I purchased a Brand new Samsung 40" T.V purchased in April 2009, from my local Best Buy Store in Green Bay, WI. Enjoyed the T.V.
    The television was only turned on after I would returned home from work. About 3 hrs a day this T.V was watched.
    Two weeks ago the Samsung T.V the pictured started to flash on and off, the sound continue to work.
    Took the Samsung in to a local T.V repair store, found out that it would cost me $300 to repair the Samsung.
    I had called Best Buy and they looked up when I purchased the T.V and they said sorry I hadn't taken out the extended warranty.

    I'm not a big believer in extended warranty.

    Did research on Samsung BN69-03486A-02 40LB530 LN40B530P7 1080P before purchasing the T.V had a great rating.
    Now I'm shopping and looking at Sanyo.
    The Samsung was my first 40" flat screen I ever own. I'm sadden to see that this only lasted me 2 years. This is why I'm shopping for a less expensive throw away T.V.
    At this point in time I would not be in a hurray to suggest to purchase a Samsung.

    Thank you for your time to read my issue on the disappointing Samsung Television that I had enjoyed every evening.

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    Reviewed July 27, 2011

    I purchased a 46-inch Samsung LED TV 3D Model 6600 Series 6 and I did not receive the 3D glasses. Please investigate and advise urgently.

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    Reviewed July 27, 2011

    I have a Samsung DLP TV Model# HL-T6756, which I purchased in December 2007 for $2499.99 from Costco. Several months ago, I noticed small white dots on the screen.

    I called Costco, who put me in touch with Samsung. They said I was out of warranty and must pay for any repair myself. I called the repair person and was advised that the visit would be $110 and only if I repaired the TV the $110 would be credited toward the price. I explained the issue I was having and was advised that it is probably a faulty chip and the cost of the chip is $249 and the labor would be $250.

    I called Samsung again and was informed that I should have purchased extended warranty and there was nothing they could do. The white dots are so bad they now cover the entire screen. Rather than invest another approximately $500 on the TV, I will purchase another one. Definitely not from Costco and definitely never another Samsung product.

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    Reviewed July 27, 2011

    Same old big screen LCD TV story.

    Hours on the phone with "executive customer service" resulted in their promise to refund half my money if I sent them the severed power cord and serial number label from the set. I complied; they didn't. I was sent to the bottom of the pecking order again.

    Never again.

    I've dealt with Koreans quite a bit and have been largely impressed. I have a feeling the 'screw the consumer' directive originates in the good old USA. It is far from the only consumer complaint I've had with American divisions of domestic or international companies.

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    Reviewed July 27, 2011

    We bought a Samsung 40" flat screen LCD television 01/08 and within a year and a half, it began to take quite a long time to turn on. Then we began having trouble with the picture, or the volume would be mute. The remedy would be to turn it back off and turn it back on again for normal use.

    This has continued and worsened so that it now can take up to five minutes for the set to turn on. Sometimes there is a clicking and popping sound as it comes on.

    We are counting down the days until it quits working altogether. I also own two Samsung computer displays. So far, no problems, other than the change of light intensity depending on the height at which you view from, which is totally annoying. Doubtful I'll purchase any Samsung product again.

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    Reviewed July 26, 2011

    My 42" Samsung LCD TV died after two years due the same "bad capacitors" problem. For more information, see the Samsung problem page on Facebook.

    https://www.**.

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    Reviewed July 26, 2011

    I purchased a 42 inch Samsung plasma TV 2 years and 3 months ago, and now I have vertical lines all across the screen. I called Samsung for help, and they said since it was out of warranty (warranty was for 2 years), and they would not do anything for me other than direct me to a Samsung certified TV repair center.

    I called the center and the technician told me it was most likely the panel that would need replacing-- which is more than the TV is worth today (approximately $600).

    I called Samsung back and told them this was unacceptable that a TV that I paid for $800 2 years ago, should not be something that I expected, and to throw away after such short use. They said they understood, but because it was out of warranty they would not help me.

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    Reviewed July 26, 2011

    I purchased a Samsung LCD TV exactly 4 yrs ago. I paid over $800 bucks for a TV model LN32A.Now, it will not power on.

    I see a copious amount of complaints regarding this same issue of TV’s made during a certain time frame. I contacted Samsung and was advised I had to ship the TV to them at my expense; they would replace the capacitors for free. I had to also provide a credit card; in case they find something else wrong with it, and they will bill the charges for repairs to my card.

    I don’t think so.

    I am not putting my credit card out there for anyone to use free rein. Just make a recall, and stand behind your product.

    When I go buy a new anything, I can bet you it will not have the Samsung or any sister names on it.

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    Reviewed July 25, 2011

    I purchased a Samsung Plasma 42" TV just over 4 years ago. I purchased an extended 4-year warranty as well. We are at 4 years and 2 months when the TV just shuts off and makes a clicking sound, as if it is trying to turn itself back on. This continued for 5 to 30 minutes and it will turn back on, usually. The only way to get the clicking to stop is to unplug it.

    I called Samsung and they said that they can't help me and that I can call one of their "preferred technicians" for repair. But the parts may cost too much and it may not be worth fixing and to possibly buy a new TV. Spending over $1,200.00 on a TV, would make you expect for it to last longer than 4 years.

    I am quite disgusted and certain that I will NEVER buy another Samsung product again!

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    Reviewed July 23, 2011

    I bought a Samsung 32 inch LCD TV (model number LN32D450) about a month ago. Not two weeks after using it, the display started malfunctioning. The screen display split into two shaky screens, with a dividing line horizontally across it. I contacted the department store that I purchased it from, only to be met with confusing unsatisfactory results. They only sold it to me, but they could and would not be responsible for the quality of the said item. They said I needed to contact Samsung to have it repaired or after Samsung’s evaluation of the situation, get a refund or exchange for another one.

    I called Samsung's repair service only to be met with the runaround, and a brief consolation that they would contact me shortly. I waited and waited, but after few days, they did not call me. Finally, on the 18th of July, a woman contacted me from their department saying they would send a service engineer to the house, and that the ONLY available date was five days later on the 23rd. Notably, it was Samsung who called me on the 18th, I had filed a report two weeks before that when the TV first became unusable.

    So, today the engineer came to the house and by this time I don’t want a repair, or any other "services" Samsung wants to offer. I just want a new TV. The product was defective the first month I got it. Who is to guarantee it will not break down after my warranty is over? He refused by saying, "There is a one month ONLY grace period in which to exchange for a brand new one; otherwise, after one month you must repair it." How absolutely ridiculous!I said, "This is a SCAM! Not only did your department time the callback to be AFTER the grace period, in no shape or form was I informed of this arbitrary GRACE PERIOD! Even if, it is one month after the sale date, I didn't receive or start using the TV until several days after. So, that one month time period very unfair and quite short. Plus, it took several days for Samsung to call me back, and how CONVENIENT that my sale date was the 15th, they waited until the grace period was over and called me back on the 18th!

    How dare Samsung make defective and flimsy products that they are aware will have a good chance of breaking down (or some other sort of defect) and enforce this bogus one month stipulation on the consume? The consumer has no rights in this matter. The consumer doesn't even have the right or option to return the product after it is proven defective. This is outright and blatant injustice. Through this experience, I have branded Samsung as a whole, a dishonest and disrespectful company, whose sly and underhanded way of operating is turning off honest consumers such as me.

    The engineer kept insisting, quite ironically, that Samsung LCD screens don’t break down. How laughable! They don’t break down? The proof is right in front of you Mr. Engineer. I have yet to see how they will handle this matter, but if they are not cooperative I have every conviction to start legal proceedings against Samsung. It’s about the principles of conducting business above all--shame on Samsung.

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    Reviewed July 22, 2011

    In June 2008, we purchased a 51 inches LCD Samsung TV from Best Buy. In May 2011, our TV started to not turn on, without several tries of pushing the on button. About a week after, it would not turn on at all, but would make the clicking sound like it was trying to turn on. I researched online and found out that others had the same problem. Samsung had repaired their televisions. So, I called Samsung. The customer service representative said that they would do a one-time repair for free. They too informed me that it was the capacitor that needed to be replaced, and they would put in the request to their service center here in Guam. Well, because of my location and the lack of urgency with anything on the island, I contacted the authorized service center myself. It has now been two months and my TV is still not fixed.

    Every time I call Samsung, I get the runaround. They cannot seem to help the service center here in Guam to get the spare part shipped. Samsung’s solution is to give me 40 percent of my purchasing price for the TV, that I purchased just three years ago for $2100. What a joke! A TV should last longer than three years without having all these issues. I did inform them that I will NEVER purchase another one of their products again, and would be filing complaints every where I can to warn others. I decided after another heated phone conversation with them that I would start researching more online. After reading all the other complaints, and even after people have had their TV's repaired, they soon have more problems. I am starting to think I need to cut my losses, take the money and invest in an LG or Sony. This is an outrage that so many have similar issues with Samsung TV's.

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    Reviewed July 21, 2011

    I have a 42 inch DLP Samsung TV purchased at the end of 2006 which over the last couple of years has gone through several layers of malfunction. First, the inputs for HDMI and Coax stopped receiving input, and then it began shutting off randomly. Now it shuts off constantly and will not stay on for any period of time. The result of this is a $2,000.00 television that hasn't even lasted five full years before it completely lost function.

    I am very disappointed in my purchase of a Samsung and even more so that I suggested to many of my friends and family that they should also buy a Samsung based on my initial appreciation of the product. From my online research on the problems of my television, it is likely to cost around $1,000.00 to get it fixed by a technician of Samsung. I refuse to pay half of what I paid for a product after five years of use when I could re-purchase the same product for much less than that brand new.

    I have televisions that were built-in the 90's and still work same as the day they were purchased, but now I have to make a decision whether or not to pay $1,000.00 to repair a recently purchased television, or buy a new one altogether.

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    Reviewed July 21, 2011

    I have purchased a Samsung LCD TV last month and it is not working properly.

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    Reviewed July 21, 2011

    On February 2009, I bought Samsung Plasma 46" TV. It was February 2011 when the screen went black on the left side and looked like fog on the screen. I contacted Samsung customer service and advised them of the problem. They told me that it wasn't under a warranty and that I would have to take it to a local repair.

    I spent $125 at a local repair to be told that this is a common problem with this model pn50a550s1fxza and the part would cost close to $300 and would be $175 to install. Samsung is junk!

    I bought a 50" Plasma Panasonic and I love it.

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    Reviewed July 20, 2011

    i bought a 61 inch dlp samsung a little more than three yrs ago from sams club jn dec. of 2010 i noticed that white pixels started to appear i called samsung they said there was nothing that they were going to do i then stated i would never buy another samsung product as they would not back them since then i now have hundreds of pixels i did research and found it was the dmd chip @ 300.00 thanks SAMSUNG.

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    Reviewed July 19, 2011

    On May 20th. I wrote you a complaint on Samsung Electric Co. I received 6 reports from you that you contacted Samsung informing them of the complaint I had filed.As of this date JULY 19,2011 THEY HAVE NOT been in touch with me and I would like to know if Samsung has received a RED RATING and if there is anything more I can do.

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    Reviewed July 16, 2011

    My LN52A550P3f experienced a power supply problem that caused verticle lines on right side of screen

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    Reviewed July 16, 2011

    We purchased a Samsung 42" plasma tv about 3 years ago. It had been working fine without any problems, until yesterday. It would turn on and then about 3 minutes later it would just shut off. It makes some static noise and turns back on again but does not stay on very long after that. In fear of blowing up my tv we have decided to unplug it and keep it off until we can talk to someone to find out what is going on. Any advise would be greatly helpful. It's summertime and the kids can not go a day without their tv.. Thanks.

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    Reviewed July 15, 2011

    I purchased a Samsung 29" diagonal LCD screen TV about 2 1/2 years ago and have not had any problems with it until yesterday. I turned it on and it turned itself off, then attempted to turn itself on again and turned off. I pushed the on button again and it stayed on until I went to sleep last night. This morning, I attempted to turn it on and it went on briefly then began going off and on until I got sick of hearing it so I unplugged it.

    I thought that Samsung was reputable. I'm going shopping tonight to get a quality TV.

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    Reviewed July 15, 2011

    I purchased a Samsung Series 7 750 LCD TV model LN52A750 approximately two years ago at Sam's Club. A couple of days ago, it won't turn on. Then it began to turn on and off all by itself, approximately every 10 seconds with no sound or picture. We had to disconnect the power to the TV for fear a fire might start or the TV being severely damaged by this out of control turning on and off on its own!

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    Reviewed July 13, 2011

    I purchased a 46" LCD TV, model# LNS4692DX/XXA, version# SP01 at a cost of $1,200 in January 2008. In July 2011, the image darkened on one side. I contacted Samsung requesting they review the circumstances and offer some sort of consolation toward a repair. They put me in touch with an "authorized service center" who wanted to charge me $175 per hour for labor plus the cost of parts. I found this to be absurd. I called my own repair center with reasonable rates and find that the filaments in the screen went bad; I'm told replacing the screen will be expensive. I was told most TVs today don't make it to 5 years. I came across this site and am amazed at the number of people experiencing what amounts to business fraud. With the technology we have today, electronic equipment should last longer than 3 years. Thirty years ago, a TV would last 10 years or more. Now, they are made to breakdown when the warranty expires and we are told, "Oh well, sorry. Want to buy a new one?" A new product warranty should be for 5 years. They are using parts they know will burn out and fail within a short period of time. This type of fraud must stop.

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    Reviewed July 11, 2011

    We purchased a 50” model on December 26,2009 and were pleased with the product so we purchased a 58” plasma on December 26,2010. Shortly, after purchasing the 58” TV we notice that occasionally, the pixels would go all funny and blurry. We thought it was antenna issues so we got back our 50” and connected it to the antenna but there were no problems. The problems only happened the 58” plasma and also occurred when we played a DVD.

    I contacted the 1300-362-603 number and was asked to work with the person on the line to reprogram the set. Unfortunately, this did not correct the problem and I was subsequently mailed out an USB with an updated program on it. I played the USB as directed and followed the directions but the problem remained.

    A technician then came out to assess and repair the unit. This was now mid-April. The technician played around for a while and said to make sure everything is okay he will replace the 'motherboard'. Unfortunately, he did not have one in his van, so someone will need to come out again. On Saturday April 30, a technician came out but after looking at the 58” TV he said that they had given him the incorrect replacement part and someone would need to come out yet again. This is where it really gets messy and confusing because we did not hear anything for a few weeks. On June 7,2011 I called and spoke to David who gave me the reference number and said someone would get back to me.

    My wife rang on June 10,2011 and spoke to Katherine who said the parts would be in here in 3 to 4 days and then they would contact us. On June 22, I spoke to Faby and asked what was happening and he said that according to their records the part had been changed and everything was okay. I informed Faby that this was totally incorrect and I was waiting from our contact on June 10, 2011.

    Then I spoke to Essen on June 24 and he said he would follow it up and get back to me. Nothing happened.

    Since then we have had numerous call to various people and on June 24, Vicky said that there were 2 job reports on the one item thus all the confusion. She arranged an inspection on July 1 to re-assess the TV and send the report directly to Samsung. To my horror I got a call on June 29,2011 saying they were outside my house ready to collect the TV. I said that no one was home and I was really fed up with this I took a day off on June 30 and met the technician. The technician came and to my surprise, and his, he was the same agent who had come out first in mid-April. He confirmed that nothing has been changed and the TV was still having the same problem.

    I rang on July 6 and spoke to Faby to see what was happening now as the technician reassessed the television. He said he would call me or someone else will within 24 hours. Nothing happened.

    I got a call from the Sydney office and they wanted to see if the television had been repaired satisfactorily. What repairs???

    On July 11 I rang and spoke to Tassa who read the report and put on hold again. Tassa came back and said that their report said that the television was working okay. I asked to speak to someone else and he put me on hold again. After being on hold for quite a while, I put the phone down and called again. This time, I spoke to Naseer. He check the reports and put me on hold for a while. He then came back and said that someone was already working on my file and they would call me back.

    At this point, I called the Sydney Office using the number I had recorded when Samsung had called me to check up on the repairs to my television. I was transferred to the complaint department then to the television department. After speaking to various people in Sydney and being on hold while they read the file notes and spoke to others, I was asked to wait again. A t this point I asked them to call me back as I had been on my mobile for over 20 minutes and was racking up high phone call cost. Can someone just come and replace my television or take it back as after 6 months and numerous calls I am really fed up and horrified by the way we have been treated. I paid my money in good faith, but my faith and trust were misplaced.

    Now to add insult to the situation, the Blu Ray DVD player that was on offer with this product has a faulty remote control. Yes, we have checked and replaced the batteries. Call me at : **

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    Reviewed July 8, 2011

    I have had the same issue as everyone else with the 52" Samsung Touch Color TV. The power supply board had to be replaced today. The technician said it is a known issue with this TV. Then why isn't Samsung doing something about it, instead of making everyone buy a new board, when they know this is an issue? Is anyone going to get an answer from them?

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    Reviewed July 5, 2011

    I bought a Samsung 32" LCD around August of 2008. Fast forward to June of 2011 (less than three years) and I, like many, have problems with being able to even turn the television unit on. It is a capacitor issue known to Samsung and they offered to replace it free of charge, but I had to pay shipping.

    So I paid $75 for packaging and shipping. Once there, they called to say it's not the capacitor but a cover. So they proceed to charge another $125 for repair. It sure sounds like a scam to me to milk more money out of my pocket. I now fear how long my 55" LED Samsung will last. It has momentary blinks in picture and is probably just a matter of time before its death. I will never buy another inferior Samsung product again!

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    Reviewed July 3, 2011

    First of all, I am very unhappy with the TV I bought from Currys. I purchased a 50-inch Samsung Plasma with model number:ps50b430p2wxxu on 25/09/09 for 699. Barely two years later, the screen is full of black dots all over. So I've done some research and found that this has happened to a lot of people. So I looked further and found that the European law states that any TV is guaranteed for six-year warranty due to not fit for purpose. I hope you can replace my TV without me having to go to solicitors to ask for further action.

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    Reviewed July 3, 2011

    I bought a 50-inch Samsung 3D Plasma TV on February 15, 2011. I had it about one week and the TV started shutting off by itself and the volume went up by itself. I took it to Sterling electronics repair that it took over a week. On 6/29/2011, I watched two movies off cable when picture went out but it had sound and the screen was cracked on the inside. I called out repair, they took pictures then the technician told me to send it to Samsung.

    Samsung said it must have been hit by something. Samsung wanted to charge me for a new screen.

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    Reviewed July 1, 2011

    I own a 52" Samsung LCD TV, which recently stopped working. I found that this was a common problem with the power supply. Because it's no longer under warranty, Samsung won't do anything to help.

    This was a top end TV, almost 2000 dollars. There has to be a recall of some kind. They need to be responsible.

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    Reviewed June 30, 2011

    I purchased a Samsung 52-inch LCD less than 3 years ago. All of a sudden, a solid green line, about 3 inches wide and vertically covered the screen, showed up when I turned it on. This is ridiculous to pay top dollar and it happened in less than 3 years. I called the company and they referred me to a repair service while saying they had never heard of this kind of problem. I saw complaints with the similar problem.

    Now, an estimated $2,000 TV is done. Samsung will get no more money from me. I have never had any brand of TV fail like this one. I contacted TV repair people and they said the panel is a common problem. I don't think I have ever had a TV that lasted less than 10 years. I had an over 50-inch Hitachi that lasted over a decade. The manufacturer should recall these TVs.

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    Reviewed June 29, 2011

    I have a Samsung 40" ln-t4061. Less than 3 years old, the TV clicks on and off. Now, it just does not go on. This is a common problem with various models of Samsung LCDs. They are ignoring the problem and it is very common (amazon.com). Why they are not held accountable for such a common problem? I should not have to pay $300 to fix a problem that they are aware of (bad capacitors). YouTube shows those with skills how to fix it, but beyond my knowledge. It’s sad that they are able to get away with fraud.

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    Reviewed June 29, 2011

    I was watching on my Samsung DLP television and a large amount of foul smelling smoke came out of its back. This television is a fire hazard.

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    Reviewed June 29, 2011

    I purchased a 58" Samsung Plasma television P/N 58C550G1FX2A in September of 2010. In May 2011, I was watching this television when I heard a 'popping' noise and the screen went black. I purchased an extended warranty on this product also. I contacted Best Buy and scheduled for a service call. Before the service tech arrived, we noticed a crack in the panel.

    I was told by the BB tech that this was physical damage and wasn't covered under the warranty. I then contacted Samsung directly and was told to send pictures along with a copy of the original receipt. To cut the long story short, I was told that this was physical damage and I would have to pay for repairs for 1003 dollars. I have read similar stories on this site and I am extremely disappointed in the Samsung Corporation. I will never purchase another Samsung product.

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    Reviewed June 28, 2011

    We purchased a Samsung 55 inch serial number z1qb3cnz301215h, May 25, 2010 and June 25, 2011, we could not turn it on and get a picture. The TV made clicking sounds and no other sounds or picture. The repairman {locally} said, you should be contacted. We have purchased many Samsung products and have been very happy with everything we have purchased. This is the first time we have ever had any problems. The TV has not even been used much. We have no small children and no video type games ever used on it at all, is there anything you can do to help? Please reply. Thank you.

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    Reviewed June 27, 2011

    I bought a 46" UN46C8000 XFXZA in September 2010. In early May 2011, the TV went off and would not come back on. A clicking sound could be heard coming from the back. Since the unit was still under its one year warranty, I called Samsung. They authorized a repairman, but it took two weeks to get him out. He brought a mother board, and when he installed it, the TV sparked. That was the end of that. Samsung then authorized a replacement TV, a UN46D8000, for home delivery, which I finally got in early June. Now, 3 weeks later, that TV has stopped working and the problem is the same with the old TV - clicking sound and will not come on.

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    Reviewed June 25, 2011

    I bought a Samsung TV HL-5676S. As soon as I started to use it, it started to make a static-like pop every so often. I called Samsung and they sent out a tech to fix it. He took it apart and said it was just the cabinet making a cracking sound. He told me that if it continued, to call them back and they would try to do something else. Well it did and they came back out and put some kind of spacers in between the screws and said that should fix it. Well it did not, so I called again. They came back out and said the TV had to be replaced but after a period of time, Samsung said they did not have one in stock so instead they would u grade and give me a 60" to replace the 56." A couple of days later, two men showed up with a HL-56A650 which is a 56.

    I went ahead and accepted the 56". Everything was fine for almost 6 months. The picture went out. I called Samsung and was informed it was out of warranty. I in turn said that I only had the TV approx. 6 months and a TV that cost that much should last longer than 6 months. I was told the warranty went back to the original purchase date. I said a TV of that price still should last longer than that. They agreed to extend the warranty another month. That took care of that service and the new bulb was put in. Well, 4 months later, the picture went out again. I called Samsung again and Virginia Electronics was sent out. They replaced the bulb.

    Well, 7 months later, the same thing happened. I called Samsung.hey had the service company call for an appointment. I canceled the appointment. Instead of paying another $260 service call, I ordered a bulb and put it in my self. Well, two weeks and the bulb went again. I ordered another bulb and replaced it. Well, 30 minutes later, there was a small explosion. The bulb had shattered.

    I believe that both TVs were defective when I received them. I have now replaced it with a 55" Sanyo. I will never buy another Samsung product.

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    Reviewed June 25, 2011

    I had a 22" Series 3 LCD TV purchased in February 2011. Twenty seven days later, or after using less than a total of 102 hours, a horizontal streak appeared in the middle of screen. This calls for a replacement of the LCD with backlight assembly. The sticker on back says "Made in Thailand". Upon removal of the back cover of the unit, I noticed that the LCD assembly sticker was made in China. There was no exact replacement assembly.

    So after another 30 days, I insisted for a full refund through the dealer. I bought another brand, LED 24" unit, and paid 6% more for the new unit. I also had won a Samsung UGH600 mobile phone in 2008. It has a nice design but it's hard to use. It has a short battery life. I sold it as 2nd hand, within 6 months, for 40% of the market price.

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    Reviewed June 22, 2011

    The problem I have, along with a lot of others apparently, is with my 55" TV model #HL56A650C1FXZA. After 2 years of use, the lamp blew out. I contacted Samsung and was advised to call JJ International (Samsung Parts) to purchase a replacement lamp ($170.00). I purchased the part on January 26, 2011, installed it and all was good until July 20, 2011. The lamp again blew out. I use this TV sparingly and never use it for video games. I again called Samsung, who again said call JJ International.

    JJ said parts are only warranted for 90 and have a life expectancy of 3,000 hours (I’m not brilliant, but that would be greater than 35 hours use per day). Long story short, Samsung wants me to have one of their service technicians to check the TV for $150.00, then buy another lamp for another $170.00. I would now be into this TV for $500.00 with no guarantees. Forget it. I will buy a 42" Sony for $ 700.00 and never purchase a Samsung again. Their customer service was nice, but Samsung pushes you to JJ International and vice versa! Bottom line is warranties suck on overpriced parts!

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    Reviewed June 17, 2011

    My complaint revolves around my Samsung 46" LCD TV (Model # - LN46A550P3FXZA / Serial # - ALXK3CSQ700365A) that I purchased in August of 2008. I purchased it at a local Best Buy, the TV was brought home and has worked well up until earlier this year, putting it out of Samsung's 1-year warranty and the 2-year warranty through Best Buy. Beginning in early February I experienced a problem with the set in which it would repeatedly turn on and off without displaying any picture.

    After a quick Internet search and calling customer service, it was determined that the problem was most likely a capacitor issue and would be covered by Samsung. A technician arrived and performed the repair and it was determined that as luck would have it, the capacitor was not to blame and the entire motherboard was bad. Another call was placed to customer service and I was informed the cost would not be covered even though the technician said that the motherboard issue was most likely caused by the initial capacitor issue. Another week of waiting and over $300 later, the TV was again in working order. Repeated calls to Samsung CS would not get the repair cost reimbursed but my complaint was "noted".

    Approximately four months to the day the original service was performed to return the TV to working order, I now am experiencing yet another problem with my TV in which now the entire left-hand side of the screen displays a darkened and doubled up image. After consulting the technician who performed the original service, he believes the entire LCD panel is no good and will need to be replaced. Several calls to customer service about the issue have gotten me absolutely nowhere as all the representatives seem to be interested in is repeating the same tired words over and over again. As of right now the TV will again not be serviced free of charge nor was any representative even remotely interested in trying to set me up to even get a technician out to look at it.

    May I ask why you even provide a customer service line if they won't even make an attempt at trying to get the problem solved? All this time on the phone repeating myself over and over and there has been absolutely no headway made nor has the problem even been logged so that it can be referenced if I call again. Why do I need to repeat myself every time I call? My guess is because the company clearly has no intention of helping me at all. Extremely poor quality control and I am blown away that in just 4 months, the customer service could actually get worse.

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    Reviewed June 15, 2011

    My Samsung HDTV would not turn on or would take a long time to turn on. Finally, last week, it did not turn on at all. I took it to American TV in Madison WI for repair. It did not take them long to find the problem; two bad capacitors in the power supply. I paid $149 for the repair. I contacted Samsung for a live chat online, described my problem and he told me it was not a known problem.

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    Reviewed June 14, 2011

    Have had Samsung 1080P TV for approaching 3 years; paid $1800.00. All of a sudden, our TV would start shutting on and off and has vertical colored stripes running down the TV. They offered to have a repair person, come see if it's one of the two common problems, they are having but based on what we are reading I do not want to invest $300.00 for a problem that will likely repeat itself over and over again. I will just buy a Sony TV from now on in the future but Samsung should be held responsible for this. As a consumer I will never buy another Samsung TV ever again!

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    Reviewed June 10, 2011

    After 2-1/2 years, my TV has two large lines down the right side of the screen. I am being told it's the LCD display or T_CON board. Either way this is bull for a 2-1/2 yr $900 set to die. Model is LN40A630M1F.

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    Reviewed June 7, 2011

    The Samsung TV model # LNT3242 is clicking/popping at start up. I called Samsung and was advised to take TV to Best Buy, Dothan, Al. for free fix due to bad start up diode problems with my model #. Arriving at Best Buy, I had to call again for an authorization code. I called Samsung, got the authorization code for Best Buy Geek Squad. I paid $39 shipping plus gas money for 120 mile round trip. A few days later, Best Buy called advising free repair would cost me $360. I declined & called Samsung again. They needed to know where Best Buy shipped my TV for repairs and repair center location code (Atlanta Georgia Best Buy Repair Center). I called Samsung and gave them requested information. To make a long story short, you will get misinformed information and the runaround concerning Samsung TV repair. Hope you have better luck with your TV repairs from Samsung than I have had. I still do not know where my TV is located, or being repaired, etc.

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    Reviewed June 7, 2011

    This is regarding my Samsung LCD TV 40C550 purchased on 16/03/2011 vide Invoice 1153 at M/s Nagesh Electronics, Curchorem-Goa for INR 55,000.00. The TV stopped working since 30/04/2011, just within 6 weeks after purchase due to display problem wherein no image is appearing on screen. It is a major manufacturing defect and needs immediate replacement under warranty.

    This was initially reported to my Dealer M/s Nagesh Electronics. Subsequently, a Samsung service engineer visited my place to inspect the TV. He confirmed a problem with the monitor and promised to get back within 2-3 days. I didn't hear from him since then. Surprisingly, my local dealer M/s Nagesh electronics also expressed his inability to help me out and provided another contact for Samsung, Mr. Sumedh **. I called Mr. ** on 07/05/2011 to express my grievance, but he never returned back to me. I lodged a service complaint with Samsung customer care, reference no. **, on 09/05/2011.

    I have been following up every day since then, but despite being promised that a service engineer will visit my place, no person from Samsung has called me or visited my site. Every time I call Samsung customer care, the executive waste almost 5 minutes asking for confirmation of my address and complaint details, despite the fact that I always quote my complaint reference number to them i.e. ** on 09/05/2011. I even sent a notice by post to M/s Samsung Electronics on 17/05/2011 to get my TV repaired or give me a replacement immediately. However, there is no reply till today.

    Since all of my attempts over the past five weeks have received a cold response both from M/s Nagesh Electronics (my local dealer) and Samsung Electronics India Pvt. Ltd, I wonder if Pehredar can help me to approach Samsung for a resolution to my complaint. Thanking you in advance.

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    Reviewed June 4, 2011

    We received our new PN59D8000 on March 29. First off, we had a problem with the Bluetooth components on the TV and had it repaired by Samsung technicians on 4/11. The TV seemed fine after that and functioned fully for almost exactly one week. On the morning of 4/18, we watched TV normally without incident. Then I returned home after errands (approximately two hours later) and the TV would not turn on. Upon close inspection I noticed a crack in the screen, under the glass. I called Samsung tech support who implied it was physical damage and it would not be covered under warranty. This is unacceptable.

    I can assure you we caused no physical harm to the TV as indicated by the fact no one was home and that the damage is beneath the surface glass, which is free of damage. All instructions and procedures were followed while handling this TV. Not only can I assure you that we didn't do anything to cause this damage, I believe it is physically impossible to crack the internal glass without any external damage at all. We escalated the complaint through all the channels at Samsung and were denied every step of the way. Samsung saw pictures that we provided, but refused to have a technician come out and inspect the television to verify everything. We have since investigated this problem and have found multiple reports of identical problems found online in various places. Samsung refuses to acknowledge the defect and is in violation of the Magnuson-Moss Warranty Act.

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    Reviewed June 2, 2011

    I purchased a Samsung 42-inch plasma on 2-9-08 with extended 4-year warranty. The TV had color lines through it starting six months from date of purchase. I contacted Best Buy (BB) to have a service tech repair the TV in 2009-2010; the problem was not fixed. During this time, we had internal wiring in walls replaced throughout our entire condo, thinking the problem could be caused by old wiring. It was not resolved.

    I contacted BB again at the beginning of 2011. Seven visits and four different replacements of parts, including LCD panel. 15 phone calls have been logged, and the case number opened about the complaint was not being resolved. The TV is worse than ever--we cannot watch due to thick red colors throughout the set.

    And I cannot reach the appropriate persons at BB or Customer Relations. I have spoken to at least 7 different people at BB; nobody has resolved the issue, including the two techs. Also, I have not been contacted by managers, even though it's promised; and nobody has returned calls. The TV is unoperational to date.

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    Reviewed May 27, 2011

    I have a HPT4254XIXAA Plasma. It started the turning off by itself and the clicking like thousands of others that have complained. Their customer service department told me that my model did not fall under the problems that they have been having with the capacitors. What a joke. We know that is not true. Basically, I have to pay $300 to $500 to have it repaired myself or buy a new one. I also understand that there is danger of the capacitors exploding.

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    Reviewed May 26, 2011

    I have had my Samsung TV for three years now, and it won't turn on. It started making clicking noises a couple of days ago, and then would turn on. Now, it just makes clicking noises and won't do anything!

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    Reviewed May 26, 2011

    I own a 46" Samsung 3D LED 7000 series and the 4 HDMI cables keep unexpectedly stop working. It recognizes that there is a device plugged in e.g. Playstation 3, however, displays a message saying weak signal and that I should check my cables. It has happened to me 3 times in the 6 months since I've owned it. Samsung doesn't know how to help, so I just wait until it fixes itself, a few minutes to a few days. I bought the TV because I was under the impression Samsung was a reliable leader in the industry. I wont make that mistake again after all these stories I keep hearing.

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    Reviewed May 25, 2011

    I purchased a Samsung LCD TV in 2008. The TV is less than three years old and has failed. This should last a lot longer than three years. Samsung will not take care of the problem. I spent $2800 for what now is a paperweight.

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    Reviewed May 25, 2011

    I bought a new Samsung 22-inch television. It worked for two days and then died. It doesn't turn on at all, no picture or sound. The only indication that it is responding to the remote or the buttons on the TV is the red LED that flashes in response. Well, now I'm returning it and I want to get my money back.

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    Reviewed May 25, 2011

    I finally found a way to contact Samsung by email. I asked among other things, where is an authorized repair center for Samsung TVs in my area? I live in Reno, Nevada 89506. Answer? They gave me 1 address in Phoenix, Arizona, 1 address in Virginia and 1 address in Florida. I decided to chat with them even though I don't like. We went round and round. Then I asked for an address for Samsung, an 800 number and customer relations number yet he wouldn't give it to me. I told him that I'm making a formal complaint with BBB and with Consumer Affairs.

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    Reviewed May 24, 2011

    I bought a 46 inch LCD flat screen back in Feb 2011 and 3 months later it will go off and on by itself periodically. I passed on a cheaper TV because I thought Samsung had great quality. It seems that this is happening to a lot of people. I think we should be reimbursed for these TVs. I am not going to sit around and wait for the ** warranty to run out for them to come put the same crummy parts on that will go out again. Somebody needs to do something.

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    Reviewed May 23, 2011

    I bought this LNS 40-inch LCD television a little over 3 years ago. I'm having the same problems that everyone else has. The sound stays on, but the screen goes completely black. Unbelievable that a company this big charges so much for their TVs and doesn't stand by their product. I had warranty until a few months ago, but I've been reading that even those with warranty are out of luck.

    Finally, I decided to buy an LG LCD television for 1/3 the price, and I will never buy another Samsung product again. I will also spread the word on my experience with this company to all family and friends. My sister, who bought a Samsung around the same time I did, is also having problems but with it powering up. I see them going out of business in a couple of years.

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    Reviewed May 22, 2011

    Our Samsung lN40A750R series LCD TV was repaired once for the well-known capacitor problem. Shortly after that, there appeared some color anomalies that would clear up a few minutes after the TV was on. Slowly over the next few months, the problem became more severe and longer to clear until now, most of the screen is permanently dark. An expensive TV ($1400) that is only 2.5 years old is now a trash.

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    Reviewed May 20, 2011

    On May 2009, I bought 42 inches plasma TV Samsung from Sears at Newport Mall Jersey City, NJ with extended warranty for three years gone end on May 2012, and on June 11th during watching the TV, I lost the screen, no sound with weird sound coming from the back of the TV like electric shark; so soon I disconnect the power and left the TV in a safe area without any connection with any other set.

    I called Sears immediately and she said they'll send another one within four business day maximum on Wednesday, May 18th so I took the day off from my work and wait for nothing till I received a call from Sears Services. They said that the part was not available yet and I tried to explain to them that no technician came to my house to know which part was supposed to be replaced. They insist on that way and switch me from department to another so now, they lie and scamming me till Thursday. I received another call from their service department confirming that the part was not available and they don't know what day or month they'll be available. They ordered parts without checking my TV, so I lost everything due to this lie and scam. What can I do?

    The result was loss of more than $1900 for 42 inches Plasma TV including extended warranty, and also I lost one working day.

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    Reviewed May 19, 2011

    Already had one repair on a relatively new flat screen where it would not come on (cost $125), now it comes on but there is no picture only sound. All my TV's for 47 years have lasted longer than this expensive piece of junk. No more Samsung for me. Is there a good flat screen out there?

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    Reviewed May 18, 2011

    I bought a 32" LCD TV in late 2008. A few weeks ago, the TV would not turn on. I have been dealing with Samsung about my 32" television for about two weeks now. When I originally contacted Samsung about my television not turning on, I was pleasantly surprised with the attentiveness of the male associate who re-assured me that my Samsung television issue would be resolved.

    When I told him my TV wasn't turning on, he stated that Samsung was offering a one-time courtesy repair on the capacitors since Samsung acknowledged a manufacturer's defect on this part. He then told me that I would have to pay for shipping of my 32" TV to Samsung for repair. When I asked if instead of shipping, I take the TV to a repair shop locally for repair, would it still be covered by Samsung, he stated to me that that was fine and to have the Servicer contact Samsung regarding payment.

    This gentleman, who was very pleasant, never once mentioned to me in any way that the repair shop I took my television to had to be an Authorized Service Repair Shop in order for Samsung to cover the repair costs. My frustrations and time could have been spared if this one gentleman had simply stated that to me when I asked if I could take it to a local service repair shop for the capacitor to be replaced and paid for by Samsung. When the TV repair man contacted Samsung regarding payment, he was not able to speak to any associates. Since this occurred, I contacted Samsung myself.

    I spoke with Nikki who was professional and understanding, and she continually apologized and agreed that the original gentleman should have specified the vital information to me. She was not able to offer a solution for payment and transferred me to the Executive Customer Relations department or something to that effect. I first spoke with April whose only reaction to me was to constantly apologize for the misinformation given to me by Samsung and constantly put me on hold. I asked to be transferred to someone who could offer a resolution to Samsung's misinformation and defective part after staying on the phone for 45 minutes. Previously, I was transferred to Sheena who also just apologized over and over and put me on hold over and over to offer no resolution whatsoever.

    I have wasted so much time dealing with Samsung and have no desire to ever buy another Samsung product for fear that I may have to encounter Samsung's customer service resolution again, which has proven to give no resolution whatsoever. As a consumer, my only mistake was taking the word of Samsung's customer service repair representative as being the truth and what Samsung stands for. I have contacted Samsung at least four times via telephone and three times via live chat regarding reimbursement/payment for the capacitor repairs. Apologies mean nothing when I am still stuck paying for Samsung's manufacturer's defect and poor information on behalf of Samsung's employee.

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    Reviewed May 18, 2011

    I purchased a Samsung 50" Plasma TV on October 31, 2006 for over $4,000. It has red lines on the screen as of this week, May 16, 2011. The repairman charged me $120 today and told me that the TV repairs would cost $1,170.00. It needs a new screen after only 4 and 1/2 years in service.

    I appealed to Samsung Executive Relations and was told that there is nothing that they can do to help me. I have now invested $1,000 per year to watch TV, which I find ridiculous. Why would anyone ever buy a Samsung product if the product does not last and the manufacturer does not stand behind the product.

    I will never purchase another Samsung product for as long as I live,.

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    Reviewed May 17, 2011

    I purchased a Samsung 46" TV LCD Series 6 with model code LN46B610A5FXZC in December 2009; it died May 17, 2011. It was a great television until an absolutely untimely death this morning. I went through the standard troubleshooting protocol to no avail. And the phone rep was very pleasant, but he could not revive my TV. I'm choked.

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    Reviewed May 17, 2011

    Samsung LN40530 LCD TV, two years old. The screen went black and the sound continues to work. In researching problem, I found out that a lot of these sets have the same problem. That tells me that there is a basic design flaw. The fix is very expensive and thus not warranted to fix. The repair person indicated that there are a lot of sets that have this problem. Since the warranty is one year, the set is not worth fixing. That is $1000 down the tube. I have sets in my house that have been running for 15 years and still going strong.

    Samsung is forcing customers to buy their service contract which is another rip-off for the customer. Sets should be designed to last seven-10 years minimum. I am upset and will not buy another of this product.

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    Reviewed May 17, 2011

    We bought a 46" Samsung LCD TV 13 months ago. It started turning itself off and then back on again about a week ago. At first it happened once every couple of days, now it's happening several times per hour. We called Samsung and we were told to update the firmware, which we did - no change. We called back today and were given the name of a repair shop along with a 'too bad, so sad, you're on your own' message. Amazing how this happens right after the warranty expires.

    Judging by the complaints on this and other sites, it seems to be a common problem - had we known this we would never have bought a Samsung. As it is, we can only make every effort to tell as many people as we can to run in the opposite direction if they're ever thinking of buying any Samsung product. By the way, we had a Hitachi which worked flawlessly for 25 years! We are now faced with a bill to fix a TV that is one month over warranty - no idea how much it will cost to repair.

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    Reviewed May 16, 2011

    While viewing TV from 10 feet away, I hear loud noise, the picture goes blank and crack is formed on the inside of glass. Glass is smooth to the touch, there is no point of impact. Samsung deems this physical damage and will not cover. This is a known issue with the Plasma TVs of Samsung but they give the same answer. While searching the internet I have found that hundreds of people had the same issue with the same result from Samsung. My case number with them is *** and the TV model is PN50C450B1D. Because of this, I had no TV for a week so far and will have to spend $1000 on another unit. I am out the $1000 that I spent on this one only 10 months ago.

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    Reviewed May 16, 2011

    I purchased a 58" Plasma TV on February 25th 2011. On May 5th 2011, my wife turned the TV on and the screen cracked and sparks were visible along the main crack line. The TV was only two months old and I have taken great care of it. I sent pictures to Samsung and they have refused to honor the warranty, stating that it was physical damage. There has never been an impact to the TV and the crack is on the back surface of the glass. The surface of the glass is smooth and reflective with no evidence of damage. Samsung did not even send someone out to verify. They denied my claim based on my pictures alone.

    I purchased this TV with my income tax return money this year. I cannot afford to purchase a new TV at this time. The TV cost $1100 and was a valuable possession and I treated it as such. Samsung has questioned my integrity by stating that I damaged my TV. This is extremely insulting and I expect a large corporation like Samsung to stand by their products.

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    Reviewed May 16, 2011

    The panel of my two-year-old, 46 inches Samsung LCD TV, is bad and has red blurry colors. I am very disappointed with this. I was using a LG before and switched to Samsung. I was using all kinds of power protections, like a UPS, RCBO, etc. I don't know what to do. I was thinking of getting a 3D TV Samsung but I will definitely switch back to Sony/LG as the confidence in Samsung is lost.

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    Reviewed May 15, 2011

    I have a Samsung 50" plasma 3D-ready TV. I bought it on December 26, 2010. I was watching TV all day long when the picture just went off. I had sound, but no picture. I looked at the screen and there was a crack on the inside screen. The outside screen had not been dented or cracked. I called Samsung and I was told to send pictures by e-mail. I sent the pictures. Basing upon these poor email pictures, they told us that it looked like it had been done by an outside force. They didn't even send out a service person to check to see if there was damage done to the outside.

    We do not splurge for items, but decided to do so on this Samsung TV, hoping to have it for at least 5 years on spending this much money. You can imagine how much we were upset to just throw money away for just four months. I looked up this problem on the internet and many other people are having the same problem and Samsung will not address the problem. They didn't even have the decency to send out a service person.

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    Reviewed May 15, 2011

    I bought a 50-inch Samsung TV model # AK9L3CKQ202003B two and a half years ago. It has now begun changing channels and volume on its own. I have tried numerous things to remedy the situation but with no success. Samsung will not bother to help and I am not buying another one. As a matter of fact, I will never purchase another Samsung product again!

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    Reviewed May 13, 2011

    My two year old Samsung 650 series LCD now has faint grayish black horizontal lines about a 1/4 inch apart from top to bottom on the left side. The lines fade into the middle of the screen.

    I paid 1500.00 for this because I wanted reliability and name brand. Now, one year out of warranty Samsung said ,there's nothing they can do. I did some research and was blown away by the number of complaints and similar issues. In fact, it was because of all the similar issues that I took the time to come here. How can Samsung legally get away with this? I want court class action.

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    Reviewed May 12, 2011

    I purchase a HDTV 1080 32 inches 4 years ago and suddenly 5 days ago it started to go off and on, and since yesterday it is all black, it only has sound. Now, after I saw all these complaints, I just have to say: do not get a Samsung TV!

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    Reviewed May 10, 2011

    I purchased a Samsung Plasma PN50b550T2F on Thanksgiving in 2009. A few days ago, I turned on my TV and it flashed grey to black repeatedly for about five minutes until the picture comes on. The TV is a few years older and its ridiculous that they want me to pay out of my pocket for an expensive tv. I am unable to watch TV when I went and worried that the screen will never appear again.

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    Reviewed May 8, 2011

    I bought a Hl50A650 model television, and now have to replace my $200 bulb a second time. It just shuts off and 3 lights come on the TV. It's costing me $200/year it seems to own a television made by Samsung. I have enough stress with the economy and I can't afford a new bulb.

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    Reviewed May 4, 2011

    The television set goes on and off by itself after only four years of moderate use and no movement or abuse of this 2300-dollar television. I have spent endless hours researching the problem. I tried a capacitor change as recommended on Youtube with no luck. I understand a class action lawsuit against a different defect has been started. How about one for this crazy automatic off and on problem? Clearly as seen by all the complaints, this is huge.

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    Reviewed May 4, 2011

    We bought a 50" Samsung Plasma TV in February 2010 (Model: PN50B430P2D). It started to have small red dots showing up in January 2011 all over the panel. I thought it was the signal provider. But after spending two months, ruling out that it was not the satellite signals, I contacted Samsung and was told to download a new firmware on a data stick and upload onto TV to fix the problem. This made it worse. Now, they say that I am out of warranty. I just spent $100 on a service call to be told that maybe a $300 part would fix it. If not, they say that a new panel is required. Come on, Samsung! Get your head out of your **! Help out us consumers. With social media and word of mouth, we will take you down. I am currently waiting for their call. Worst regards.

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    Reviewed May 3, 2011

    I purchased a 67 inch television from Amazon.com about one year and six months ago. After about 8 months, the screen would go black and stay black for 8-10 seconds. I called and tried to have a technician come out and look at the television, but could never get them to schedule an appointment. Two months later, the television stoped working. I had to have Sears come out and do the repairs, as Samsung was not calling me back.

    I paid $325.00 out of pocket on an item that was still under warranty. It has now been 6 months later, and the television started to smoke out of the corners. I have made several attempts to have Samsung send a technician out with no success.

    This morning we were in contact and asked to have the television replaced as we like the model. Samsung stated that they no longer make that TV and would send us a check for $900.00 for the television. It was a $2100.00 new set plus the $300+ that I spent for the repair.

    Due to the danger of the television catching fire, we can no longer leave the house without unplugging the television. We want the television exchanged for the same model. I understand that I might have to pay out of my own pocket if the television costs more. I am reasonable and I understand that things happen. I just want a TV that works and is not going to put my family, my house, and myself in danger. This is a danger to myself and my family. I just want the company to do what is correct.

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    Reviewed May 2, 2011

    I bought a 46-inch LCD TV 3 years ago. The TV is switching on and off on its own and will not power up. Samsung is no help at all. Found out that this has been an ongoing issue. Will never buy a Samsung product again!

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    Reviewed May 2, 2011

    Samsung LCD TV LNT5265FX,white streaks on screen approximately 1 year after purchase. TV will not turn on. TV turns on after 5 minutes just hear clicking for 5 minutes before screen appears. Spent > $3000 dollars for television in 2007, with major issues that occurred right after warranty expired. Samsung techs charge too much for repairs. I will never purchase a Samsung again and hope future consumers are not plagued with such problems.

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    Reviewed May 1, 2011

    The Samsung 46" LCD flatscreen television will not turn on. It was rarely used and only 3 years old. I checked and found bulging capacitors--10v instead of 12V according to the power supply. Then I spent $600 on repair on what I believe is a factory error in manufacturing. To add, others seem to have this problem too.

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    Reviewed April 28, 2011

    In June 2008, we purchased a Samsung LN46A650, and it just started cycling on and off two days ago. After reading numerous complaints on this model and other models by Samsung, it seems that I am going to have to purchase a new TV (brand included). I don't think I am even going to go through the hassle of dealing with the Samsung techs.

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    Reviewed April 23, 2011

    We purchased a 40-inch Samsung LCD TV on January 8, 2008. The model number is LNT4042H. After just three years and three months, the TV has a green bar four inches vertical on the right side of the TV, and the coloring of the bar changes tints to purple and blue when you tap on the screen. We called Samsung support three times to no avail. We were told since it was out of warranty, there was nothing they could do. We paid $1,250 for this TV, and my mom used her Social Security disability back pay to buy the TV. We are very disappointed and will never buy another Samsung product again unless they do something for us. We are really disappointed and upset and want some satisfaction for our purchase. We would have been happy to have it refurbished, or have a different model even if it was smaller. We don't believe that we should be out $1,250 for a TV that only lasts three years. Please help!

    We were out $1,250 for a TV that we cannot even watch in High Definition, and we were out $81 for a reputable technician to come to our home and tell us there was nothing we really could do except replace the TV. My mom is on a fixed income and does not know when she will ever be able to afford a new one without help.

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    Reviewed April 23, 2011

    We live in Burton Michigan and my Mom fought long and hard to get her deserved disability from Social Security. She used $1,250.00 to purchase a Samsung LNT 4042H - a 40" LCD Flat Screen. We purchased it from Best Buy on January 8th 2008. We have a green bar 4 inches long after 3 years and 3 months. Reputable?

    Tech came to her home and said the TV is basically shot. Neither Samsung nor Best Buy will stand behind it. We will never buy a Samsung product again! And we are going to call the Attorney General and Better Business Bureau. Samsung Tech Support offered us nothing after three diplomatic calls to them. Samsung used to be great but so much for that. We are very disappointed.

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    Reviewed April 19, 2011

    Have a Samsung LCD TV and it's only 2 years old. It suddenly stopped turning on. It would just make a clicking noise.

    Spoke with someone in customer service and they offered a one time free repair. Called on a Monday and they came out on Tuesday and replaced a part and now the TV is good as new. Apparently this is a defect in their TV that they are repairing for free. They were very nice about it. Couldn't be happier with the service.

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    Reviewed April 18, 2011

    I spent $1900 for a TV. It needed repairs after 14 months of use. They fixed, patched the issue. Three months later, it is in disrepair again. Since it is no longer under warranty, they will not help with repairs. I have done lots of research online only to find that thousands of people have purchased the same TV as myself and they are all having the same problems. I have links to forums where thousands of people are complaining about the same problems. A product of this price should last longer than 18 months. Samsung should have to recall these TV's. I am not satisfied with the quality of the product I purchased and I think someone should have to be accountable. It should not be the consumers.

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    Reviewed April 16, 2011

    My Samsung TV keeps turning on and off and it's only two years old. They are telling me it will cost $600 to have someone come look at it.

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    Reviewed April 15, 2011

    After just over one year, my Samsung 42" HDTV started having lines in the picture when turned on. For a while the picture would clear up if I left the TV on. Now it simply shows a dark shadowed picture. I strongly suspect it is the same faulty capacitor problem described in other complaints that I read on your web site about Samsung TVs.

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    Reviewed April 14, 2011

    Looks like I'm just one of the victims of Samsung. I bought my 46" LCD for the start of football season 2 years ago. The TV has been clicking on and off for some time now. I had called Samsung about 4-5 months ago asking to repair, but they wouldn't do it since it was out of warranty. Now, I heard they have changed their tune and am waiting for a "free" repair, but my screen has now gone dim and looking from the other posts. Samsung doesn't cover that (though i suspect the failed capacitors could have caused it). Crossing my fingers that the repair works, but with all of this nonsense, I'm never buying another Samsung TV again. And considering I have an old tube TV that's 15 years old and still works, I would have expected a lot more from this brand.

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    Reviewed April 11, 2011

    In the last 18 months, I have purchased 2 LCD TV's, one Samsung and an RCA. Samsung warranty ran out and within 3 -4 weeks, the LCD TV died. It was the "panel". To fix it would cost me $720. Samsung would not do anything to help me out. In January this year, I purchased an RCA LCD TV from Sears with a 3-year warranty and this is APR. They said it may be the "panel" gone bad, that this is a costly fix and if this is the problem, they will need to get pre-authorized from RCA to do a fix. The best part is I must wait 8 days before a technician can come to the house to confirm the problem. Then wait more for the pre-auth, and more time for the fix. I want to know what is wrong with LCD TV's and the "panels going out? This "panel" problem has cost me about $800 out of pocket.

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    Reviewed April 11, 2011

    Intermittent issue from day 1, where TV would not find a signal. Only way to fix is to unplug for 5 minutes. Authorized Repair Centre replaced the mainboard and picture became fuzzy/blurry/out-of-focus, darker). I asked them to restore with original mainboard and TV picture became normal again, but the video signal issue remains. Updated Firmware to 1035, which claims this version fixes the video signal issue but picture became fuzzy/blurry/out0-of-focus.

    Repair guy #1 came back and said nothing is wrong. Samsung sent me Repair guy #2 who replaced the mainboard & interface board and then TV would not turn on. #2 took the TV back to his shop and turns out it was a faulty ribbon cables between the power supply board and other 2 boards. Picture is still fuzzy/blurry/out of focus and he says nothing is wrong with it. Repair guy #2 broke some screws also.

    Samsung engineering called back. Said there is nothing wrong with the TV. Samsung Star Service set up a 4th visit by a company, but the company is not responding and nobody calls back.

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    Reviewed April 9, 2011

    I have purchased a 42" Plasma HPT4254 3 years ago and is now clicking on and off just like all the other thousands of complaints. Will not buy anything from Samsung again and will let others know about it for sure!

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    Reviewed April 3, 2011

    Samsung TV Model UN46B8000XF I bought on Friday, April 29, 2010. The warranty expires on April 29, 2011. This TV model, starting a week ago, makes popping and creaking noises when I turn on the TV for the first few minutes. When I turn the TV off, the popping and creaking goes on for about an hour. I reside in a studio, so this sound before going to sleep is annoying. The TV is connected to a good power suppressor. After a week of this, I called Samsung customer service on Friday, April 01, 2011. The customer service told me that the TV in question is out of warranty. He told me that B&H store had registered the TV and the TV warranty expired on January 2011.

    To begin with, I do not buy refurbished electronic ever. The TV was brand new and it cost me $2,300. This is not the first repair with this unit. A month after I bought this TV on 2010, they had to replace the motherboard. Now, the customer service gave me an email to email my invoice to them, proof that the TV is still under the warranty. The customer service also gave a transaction number and told me that I will hear from them by Monday, April 04, 2011. I have this bad feeling that they will give me the runaround for a month, the warranty will expire on April 29, 2011. I will keep you posted on this product until the problem is solved, how many calls it will take me and how helpful and efficient Samsung customer service takes ownership of this problem.

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    Reviewed March 31, 2011

    My three-year old LCD HDTV began delaying starting--required longer time to start with clicking noises. The service rep said that Samsung would send out a home repair tech in the next couple of days. They did it for free (no charge) but I think that they should have done a recall even if they did an excellent out-of-warranty service. Apparently, this faulty capacitor has been a major issue with Samsung; so instead of a recall, they would rather wait until you call them. It would have been nice if they would have contacted me and done the fix when it became a well-know problem to Samsung.

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    Reviewed March 28, 2011

    I called 1-800-samsung on March 2011 and talked to a female on the support line and told her my issue with the LCD. She indicated that, "will give you a one time free fix and have an electronic person contact you." I told her my warranty was finished on 2010 October. She said that is fine just send your invoice by fax and will get it sorted out.

    Well, I got a call back in 2 weeks from Samsung and they said sorry can't fix it, warranty has expired but we might be able to do something else. They gave me a Transaction# and said to call back later. So I did and totally got the run around as well to bad, can't fix it. I am still trying to get a hold of someone to help me out with this part that is very common within the Samsung TV's (Capacitor). I would love to get some help on this matter.

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    Reviewed March 28, 2011

    My Samsung flat screen TV is a lemon. Based on some of the other complaints, I think all Samsung TVs are lemons. I bought my nice new big flat screen in 2008. It's been riddled with problems. First the power wouldn't turn on. It would just click every time I tried to turn it on. I got that fixed thru warranty. Then, the screen went blank. I got that fixed thru warranty. One of the frustrating parts is that I had go without my TV for weeks at a time while I was waiting for it to get fixed. Now my warranty has expired and it now has shadows, burned in images, and white vertical lines in the picture. I don't want to put any money into fixing it because it's a lemon. How many more problems is it going to have? Over $1,200 for a TV that only lasts 3 years. Not good. My next TV will not be a Samsung.

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    Reviewed March 28, 2011

    Purchased a Samsung plasma TV in 2008. I paid over $1200.00 for the TV. On Sunday, the screen went black and we only had sound. We contacted the live chat and was told to unplug from power strip and plug into wall. We came to the point of nothing was working and was told it was the TV.

    After plugging the TV into surge protector, the TV made a crackling noise and began to smell of burnt wires. I contacted Samsung and was told nothing they could do about it, it is out of warranty. You think after paying that much for a TV it would last longer than 3 years. I will not purchase or recommend a Samsung product to anyone.

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    Reviewed March 28, 2011

    After having the television (Samsung 32 inch LCD TV) for two years at best the unit will not power up. I would think these should last at least four years. This TV gets very limited use since it is in a guest room.

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    Reviewed March 27, 2011

    When I turn on my Samsung TV (LN-40A750R1FXZA) it repeatedly turns off and on by itself and will not stay on. I just hit the power button once and sit there and wait as the standby light goes off and on and the TV clicks off and on. The TV is about three years old and is out of warranty.

    I've read a lot of complaints from people with the same issues. I need to ensure my name is on the list.

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    Reviewed March 23, 2011

    My Samsung 40" LCD TV, a little over three years old, is now taking nearly thirty minutes to turn on. This is in line with the many complaints I have seen about the older Samsung televisions. It was out of warranty and a new TV costs about 800 dollars.

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    Reviewed March 18, 2011

    I bought a Samsung T.V in 2008. After two years, the picture had white lines going across the screen horizontally and the picture is blurry. I called them and they said there was nothing they could do about it. When I looked on the internet, I saw hundreds of people saying that the same thing happened to them. Now a year later, I found out there is a recall for a power problem. They came out and made the repair and it didn't fix the picture. The cost to repair the TV was as much as it would cost to buy a new one. I called Samsung again and they will not do anything. I paid a lot of money for a TV and it only lasted two years.

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    Reviewed March 14, 2011

    I have a Samsung LN-S3241D LCD television, about 3 years old. Two nights ago the picture suddenly went off but the audio continues to work. After searching the internet, I sadly learn that Samsung has been selling poorly designed product that is subject to failure and leaving it on the backs of consumers to pay additional out of pocket costs. My TV has always been connected to a surge protector. I'm pretty sure the problem is the overtaxed capacitor issue I've been reading about.

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    Reviewed March 10, 2011

    I have a Samsung TV LN46A950D1F. It's a couple of years old. It's mounted on the wall with a glass entertainment center below it. The entertainment center is flush mounted with the TV so it's kind of like in an alcove below the TV. For lack of a better place to store it, I had the glass TV stand that was never used just sitting on top of the entertainment center.

    While my husband and I were watching TV we heard a very loud "POW". The TV was noisy was playing a battle scene and this noise was WAY louder. When the sound on the show lessened I could hear tinkle, tinkle. We went for the lights and crushing something under foot the whole way. When the lights were on it was clear there was glass everywhere.

    The TV was still running perfectly but the stand that was just sitting on the entertainment center had exploded. Not one piece of it is bigger than a pencil eraser. Samsung has no idea why this has happened and after requesting it, they gave me an email address to contact their headquarters. I really need to know what exploded that TV stand. The cheap entertainment center glass that stand was sitting on appears undamaged. The TV appears to be fine too BUT so was the stand before it exploded into a thousand pieces right in front of me, for absolutely no reason I can explain.

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    Reviewed March 10, 2011

    This is regarding the LCD TV that I bought in 2007 from Laxmi Electronics, Jamnagar, (gujarat) for Rs 1,20,000. It worked fine for 3 years. Suddenly, the picture color started showing some major problems and sometimes no picture and the TV has become unusable. I registered a complaint with Samsung service center at Jamnagar(gujarat). After calls and discussion, the company gave me their estimate through authorized service center in Jamnagar which is before two months. I agreed to do whatever was necessary and pay what they estimated me (55,000 aaprox).

    But since last two months, they told me now we need to check whether the particular part is available or not and they will let me know in a week. But since last two months, they are not telling me anything and are not looking out for a solution after numerous calls and reminders given at service station. They don't follow up even mailed my query to Samsung, to which I got a call from their executive in few hours and after a brief talk, he said it would be solved in 2 days. But, now its fifteen days have not received any call or anything from Samsung. Also, I tried calling up the complaint number of Samsung, but in middle of the calls they hang up.Now, I am really confused that agreeing to their whatsoever condition, still my problem is not solved.

    I had done some research about TVs before deciding to buy an LCD TV though it was very expensive. The Samsung sales guys had marketed the fact that LCD TVs have longer life and that is the only reason why I went for LCD and decided on Samsung since I thought it was a good brand.

    I am thoroughly disappointed both with the quality of the Samsung LCD TV and the delay/quality in response by the Samsung service center. I was shocked to see that Samsung manufactures goods with such low quality that an LCD TV (that costs Rs. 1,20,000) fails in 3 years time and make the consumers spend tens of thousands of rupees again on repair and replacement even agreeing to pay and not getting it done on time.

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    Reviewed March 9, 2011

    My wife and I decided we wanted to upgrade to a new flat high definition screen TV. We went to a large Canadian Retail Company " Leon's Canada" here in Toronto where we live. We found a set that we liked, the Samsung H/D LED LN52A650A series model ( 52" ). The sales lady suggested that we add a new Home Theatre System also from Samsung to match up with the TV, to which we agreed.

    We purchased a few items that day to accommodate the TV and the Home Theater Unit including the HDMI cables, a new "top of the line" surge protector to be sure that we had all the right components for a "top notch system" so she said. One of our items was a credenza to place the TV upon and was out of stock so we had to wait approx. 1 week for delivery of all the items. We received a phone call approx. a week later and the products were all delivered with the TV damaged. Off it went back for replacement which was completed on May 9th 2008.

    As it turned out the Home Theater System was in fact not compatible with the TV; But this was not discovered until I had spent easily in excess of 50 hours of diagnostic time on the phone with their technical service ( Customer Care ) personnel. In fact they kept insisting that the Home Theater System was not connected properly to which we continued to try all of their suggestions for correction to no avail.

    After an outrageous amount of frustration, they told me I needed to purchase an item called an SWA 4000 to get the TV and H/T/S to communicate with each other. Fine all we want is the *** Systems to work. Then I was informed that there were none in stock in Canada and I would have to order it myself from some representative of Samsung from a parts warehouse in New Jersey U.S.A.

    Fine! I place the order and receive the SWA 4000 only to find out it will not fix my system. By now it was the middle of June and we were told by "Leon's Canada " that since it was past 1 month from purchase date we would have to resolve this with Samsung Canada directly. Wow! I don't believe this lack of taking responsibility.

    Now Samsung Canada insists it must be a defective tuner in the H/T/System and decide they want me to send my tuner back to them under a Return Authorization Number. OK, I say let's get it done.

    They shipped me a total of 2 additional tuner units which both would not work with the H/T/System properly. I finally had to lodge a complaint with their head office and finally received a phone call telling me that they were going to issue another RMA# to return my whole H/T/System as it turned out the TV and H/T/System could never work properly together as they were not meant to. They were incompatible. Some *** sales lady she was!

    Now 13 months has passed and the TV starts to make extremely loud snapping noises when we tried to turn it on one day. This TV was only 13 months old!

    Again after trying to reason with the customer care reps I gave up and called their Head Office. They looked after the repair; Thank you Samsung Canada.

    Now again 1 year later and now the TV again won't start except this time it seems to be caught in a start up loop that it can't get past. I'm very disappointed with this and paid for service. When the TV was fixed and turned back on it now had vertical lines down the left hand side of the screen and this is the screen itself. I might as well throw the TV in the garbage due to the cost of a new screen. This ** and should not be allowed to happen to consumers that purchase these types of items!

    Us North Americans should put a stop to these companies being allowed to bring their *** to our countries, take our hard earned money, and get away with selling such products without proper warranties that are realistic for these technologies that are still in development. Obviously we have a lot of problems with them at this stage in time. I don't know what we'll do at this time but I'm not going to roll over and let them get away with my money that easy.

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    Reviewed March 7, 2011

    I have been having problems with my 40-inch TV that I paid close to $2,000 in August 2007. It would not start right away. It continually clicked until, finally, it worked. When it worked, it had multiple pixels all over the sides of the screen and I would have to shut it off and start over again. Then, the screen began to wave up and down. When I called Samsung, an authorized dealer was sent out because evidently they knew about this problem but a recall was never done.

    So, it was fixed but only to find out that the waving was something else and to fix it, it will cost me a minimum of $400 plus the service person told me that the problem will only get worse over time and the minimum amount was stated as $400 only if Samsung agrees to a gap warranty. I don't have $400 to fix a TV and when I called Samsung, Ashley (the call center rep) basically said that I was out of luck. I bought this TV in good faith, spending the money on what I thought to be a good brand and now all I have is a terribly made product. I have appliances that lasted for 12 - 15 years and yes, they do have issues but it only cost $100 - $200 to fix and I have to keep in mind that they are not Samsung products.

    I went to this website ** and found other complaints regarding the waving with the same year that I purchased my TV. They had trouble understanding why Samsung was not responsible for it. I purchased this TV in good faith thinking that Samsung was a good product, but now I know that I got duped and it seemed that the only recourse I had was to write to you and have it on the records that somebody else had this issue and tell my friends never to buy a Samsung product.

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    Reviewed March 5, 2011

    A little more than two years after I bought a 32" LCD flat screen TV#LN32A550P3fXZA for $799.99 from Abe's of Main (online), the screen showed black vertical stripes and made loud static before the picture popped in, then went black and had no picture. I had to unplug it so that the red dot and white line (when on) would go off. It had always sat in the same place and been plugged into a power strip. After giving all the information to the support person online, I was referred to a repair address.

    I will contact the NJ Better Business Bureau and join a class action suit if it's open, and would never buy anything Samsung! I didn't purchase the added warranty. Our other set has lasted for years and years. I can't believe this expensive item also rated as a best buy by Consumer Reports, which I also now don't trust, lasted for such a short time and would be so expensive to repair.

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    Samsung TV Company Information

    Company Name:
    Samsung Computers and Monitors
    Year Founded:
    1938
    Country:
    Korea South
    Website:
    www.samsung.com