Samsung TV Reviews

I purchased a Samsung Plasma TV in 2011 model PN43D450A2DXZA. Has worked fine for 2 yrs of light use (used only for DVD viewing). Yesterday it would not turn on. Red light flashed and it clicked a few times and now does not do anything and red power light just stays on. Looked online and read about Samsung settlement for faulty capacitors with exact same symptoms. Called Samsung today and was told my model was not included in settlement because the cutoff is 2008 and earlier models. I have elevated my complaint to their executive customer service but now have to wait for them to call me. Clearly their capacitor problem goes beyond 2008 models!! Looks like another class action suit needs to be filed for the millions of TVs manufactured after 2008 that have same defect. Consumers deserve better than this!!!

I've been dealing with this problem for the past year. If we turn the TV off, it takes about 30 minutes for it to turn on without the screeching, hazy lines appearing on the screen. Samsung would do nothing for me, and the class action lawsuit did not cover the time period when mine was manufactured. I'll never buy another Samsung product again, and why hasn't there been another lawsuit to cover more of the TVs that have this problem?

I purchased a Samsung TV through Shop NBC April 4, 2009 and it was delivered to our home April 9, 2009. This television is a 72 inch DLP and we paid $2218.99 for this product. About 2 weeks ago the TV shut itself off and tried to turn back on but would not. It kept going through this cycle of sounding like it was turning off and back on but no picture or sound. I contacted Samsung and they put me in touch with a repair center near me. I contacted them and explained the problem and was told it sounded like the lamp needed to be replaced.

I purchased a Samsung TV monitor (REFF: LT22A350ND/ZA LED) From Sam's club last year. The TV started turning off and on. I went to the Samsung web site and went to live chat to discuss the problem. I tried to fill out a claim form online, but it would never show the model number of the TV. So I had to use the live chat to do it. Well they never emailed me back and I paid to have the TV shipped to NJ. Two days after that I got an email with the UPS parcel slip to send it back. Of course too late, so I couldn't use it.

Recently, my high end 46 inch Samsung went out again. I chatted with a Samsung representative and was informed the repair would be free of charge. The representative confirmed that visit and repair would be free of charge. The representative is now saying they will only cover the repair if it is a capacitor issue associated with the lawsuit. Samsung not only does not honor their customers but their words as well. I will not buy another TV from them as they clearly do not stand behind their product or their printed words.

I have 55-inch Samsung LED TV UN55D6400UFXZA. Since my model is new, it is not supported under the class action lawsuit but the problem was exactly the same capacitor burnt out issue which surfaced within 2 years I bought it.

I had a problem with our Samsung T.V., clicking and no picture, and before I could unplug to disconnect the T.V., there was a arcing or sparking noise. My question is if there was no clicking to begin with there would have been no arcing or sparking and our T.V. would probably still be working. After a call to Samsung they sent a repair service out because of a recall on our model. Because of the clicking The Service person put the required parts in that Samsung recalled. When he was done he plugged T.V. in and no clicking, but also no picture. Then he said, "You have another problem." He said, "Look as you can see these upper and lower buffers are burnt out plus a bad main..." Well my concern is why would he waste his time and mine and your money putting a part in when he could see there were other problems that were too costly to repair??? He had too see the burnt out buffers before putting the other parts in because they were very apparent when he showed me..

I've purchased one of their TVs, model LN46C630KIFXZA a few years back. Within 3-4 months right after my warranty expired my TV started having problems, and then eventually I've heard some crackling sound and then the sound went out. Soon after, the picture went out and smoke started coming out of it. Turns out it was likely a capacitor problem. After complaining numerous times because Samsung customer service kept on losing my trouble tickets even though I've kept notes on them, they eventually set up with an appointment with a 3rd party Samsung repair tech to change the back chips on my TV, which I've had to pay $400 out of pocket. When I complained again, they kept on denying that the issue had anything to do with their faulty capacitors despite all the evidence otherwise, and have to this date paid me nothing.

On 9/6/07 I purchased a Samsung TV - model HLT5076SX/XAA. I have had the following problems with the TV: (1) Turns off frequently and randomly with on-going problems getting the TV back on after repeatedly pressing the "on" button; (2) little white specs on TV screen; and (3) clicking. Contacted establishment where I purchased the TV and an extended 5 year warranty. They sent technicians out on the following dates: 5/27/11 inv. **; 11/28/11 inv. ** and 7/24/12 inv. ** for various problems. On 9/6/12 the 5 year warranty expired and we continued to have problems with the TV shutting down. On or about 9/14/12, I called Samsung and they said there was nothing they could do since the warranty expired and they would not be able to sell me an extended warranty.

On September 10, 2011, I purchased a Samsung Plasma 59 TV model no. PN59D550C1FXZA from a Best Buy in Wilkes Barre, PA, along with a 4 year extended warranty. On July 18, 2013, the Television dislodged from the base and fell to the hardwood floor, bending the top of the set backwards. The set is beyond repair. The Samsung-authorized serviceman sent by Best Buy concluded that the television itself was too heavy for the base, causing it to fall on its own accord. He stated that the base was weakened due to the weight of the television, causing the screws to pull out from the acrylic base, leaving pieces of acrylic behind.

Bought in 2010, thin lines appeared, like on a shirt, horizontally, then a continuous line at the bottom (black), and now other thin red lines over my icons on top. After what I read on the Net, Samsung doesn't admit a weakness on this series although it is obvious. Samsung? Never more, anywhere, anytime.

Just about 1 year after I purchased a 60-inch LED Samsung on July 24th, 2012 and a few days under a year since it was delivered on August 3, 2012, I was watching TV on July 24th 2013 with my son and turned it off to take him to bed. I came back and tried to turn it back on. It seemed to be harder to turn on than it usually is. Then when it did turn on, the screen in the upper right hand corner looked like it had been shot with a BB gun and the entire picture was smaller than it should be with horizontal lines throughout the screen. I looked closely and the crack was internal - there were no markings or indentations on the screen from the outside. Over the next few hours the distortion on the TV progressed.

I purchase my Samsung PN58C8000 plasma TV on December 31, 2010. Just over a year later in April 2012 I started seeing pink and purple blotches across the screen mostly on white or light colored backgrounds. I contacted Samsung and they "extended" my warranty and covered the cost of parts to replaced the entire plasma panel in May 2012. I covered the cost of the labor though ($300). Less than a year later (March 2013) the exact same problem came back. I contacted Samsung once again and they said, and documented that they would cover the cost of the parts (panel) again and I would cover the labor. They sent one of their factory authorized technician to check it out at my expense ($120) and they reported back to Samsung by just sending pictures no written report since Samsung does not require it.

Samsung PN50C480 - I have a 3 year old 50" Plasma that the screen crack after turning it on, after turning my A/C down so it was be cool when I arrive home in the evening. Was told it would cost more to fix than it was worth. That I should buy a new TV. I would expect any TV to last more than 3 yrs. I will never buy another SAMSUNG PRODUCT.

I want you to know that I am very disappointed in your products. I was told my 4.5 yr old LCD TV needs a new panel for approximately $800.00. I paid $1200.00 for this TV and it doesn't even last 5 yrs. I was told at the time of purchase that these TVs last over 20,000 hours and mine didn't even make it to 5,000. While doing research on for this issue I discovered my TV was involved in a class action lawsuit and I was never informed. Your company offered $300.00 coupons to buyers of this exact model last year.. When I contacted customer service I was told to buy a new TV. I was not offered even a $10.00 discount. When I inquired as to which brand I should chose for my next TV given what happened to my last Samsung her response was, "Samsung." No thanks.

I have a Samsung UE46C8000 bought in Oct 2010. I have a problem with the TV switching off for about 1-2 seconds several times a day and sometimes just goes into standby mode. It started after a couple of months after owning the TV. I contacted the guarantee insurers who then sent an engineer out and took away the TV for a few weeks. When I got the TV back, the engineer said it was an intermittent power board and replaced it. The TV was fine for about 3 months and the same fault returned again. At the moment I am putting up with it and wondering whether or not to call the insurers again. Apart from the fault, it is a fantastic TV, crisp and clear.

Looks like Samsung settled a lawsuit for faulty capacitors in models made from 2006-2008 (which is good), but my model was made after that (2010 or 2011, I think) and is not covered for free repairs under the lawsuit. To pay for repairs myself, it will cost between $150 to $250, per the authorized Samsung repair center that a Samsung rep referred me to. When the problem began, I noticed delays when powering on, clicking sounds when powering on, and now it's just dead (although the red light still comes on).

Last week my 3.5 yr old LCD HDTV LN46B650 went bad. There are multiple vertical lines of various colors through 95% of the screen. After several local TV repair shops stated a faulty flat panel, I called Samsung. The Customer Service Tech and their Executive Customer Service are very nice but not helpful. I was told a Samsung rep needed to exam the TV. The rep confirmed a bad panel. Now I am waiting on a call back from another entity within Samsung. The Company rep hinted a possible compensation but I was not born yesterday. Unless a miracle occurs, this will be the first and last Samsung product! There is a lot of hype over the flat panels. The "Best Rated" TV is a person's viewing opinion, not the quality of the product over time. I spent over a $1,000 for a TV lasting 3.5 yrs. This is not quality.

Smart TV model UN55ES6150FXZA - Can no longer stream video from Netflix and Amazon Prime using their Smarthub. This occurred middle of May after having worked fine for over 6 months. I've gotten NO relief after spending too many hours on the phone with them and representatives from Netflix and Amazon.

I had purchased Samsung LCD a few years back. It is in 6th year and the back light has gone wrong. The customer service people were guessing the problem to be power supply and then they arrived at a conclusion that it is Back Light problem. With the cost of the repair, I could buy another LED TV. Extremely disappointed with quality of product which gave after 5 years and poor customer service. I will not recommend any Samsung products to anyone in the future.

Recently, I bought a Samsung flat screen 51in TV on April 21, 2013 from Best Buy. I did not open it on the day I got it until June 9, 2013. I opened the boxes and took the TV out. When I saw the screen was cracked, I put it back in the boxes. On June 10, 2013, I called Best Buy. The lady on the phone told me to take it back in to Best Buy, so I did. I talked to a manager who was very nasty and rude to me and told me she cannot change or replace it. I told her when it was delivered to my home, the delivery did not ask my daughter if it needs to be set up at all.

I just got off the phone with Samsung who stated the 46-inch LCD TV was produced after 2008 and was not covered under the class action settlement. Jasmine in the capacitor dept. transferred me back to Rovir in the TV dept. who gave me Lakes Electronics' phone number. If it is the same issue, does a new class action suit need to be started? My TV's problem is as follows: the defect that causes the television to experience symptoms such as not turning on, experiencing a delay in turning on, making a clicking sound, cycling on and off.

I have Samsung 52" LCD TV model# LN52A550P3FXZA which is 5 years old. Lately, it started having picture issues with horizontal stripes and now the picture is completely awful. I had chatted with Samsung live agent to discuss the issue. He gave me some troubleshooting ideas but nothing fixed the issue. I had an experienced TV technician looked into this issue and the problem turned out to be the LCD Panel, which costs around $1,600. I called the executive office (ticket# **) hoping for free repair and was declined. It seems this is how company mints money from consumers. The parts included in the product are sub-standard and deemed to fail within few years of usage.

I came home from work and my TV would not turn on. No power was getting to the TV. I called Samsung and was informed that my TV was out of warranty and I am responsible for the repairs. My other TV is a Vizio and older; it works just fine. I spent a lot more money on my Samsung because I was told it was the "best" and customer service would be great. It looks like the last laugh is on me.

LCD TV - LN32D405E5DXZA: I bought this TV February of 2012. Just when the warranty ended, in March or so of 2013, the TV started giving me problems. It started out with the volume going on and off and the TV randomly turning off. Now the TV keeps turning on and off. Now it won't even turn on! SAMSUNG won't do anything about it! This is ridiculous!

Samsung plasma model number pn58b540s3f - I have a 3-year old TV that is turning on and off by itself. It seems to be a common problem as I have read online. Samsung isn’t backing their product.

I had purchased three of the Samsung 32" LED 4003 series TVs for my daughters. After less than five months, one failed to power on. Less than two weeks later, a second failed to turn on, both no power at all condition. The first one was received back from the Samsung repair center yesterday 6/13/13. The condition: missing Bezel Screws, Bezel not properly reassembled to TV and power button circuits showing. I had to jump through hoops because they are telling me that it is my responsibility to pay shipping to their service center 500 miles away. I shipped the first one and it was returned, without even the basic reassembly being completed. Do you think the technical repair was done correctly?

My rear projection tv is out of warranty and the replacement lamp less than 9 months old already needs replacing. Lamps are $150 and who knows what tech visit costs (if you can get techs to answer or call back)? Lamps are warranted for 3 months by J&J parts. Samsung says lamps are a consumable item (yes, but why does the original work for years and the replacement only months?) Samsung says to call J&J. J&J only wants to sell more lamps and says it's Samsung's 3-month warranty policy - round and round - so today, I end my association with all Samsung products since they do not stand behind their products.

I purchased a 40" Samsung LED TV 5003 series from Manocha Sales Corporation, Abu Lane Meerut Cantt UP 250 001. Date of purchase is 6 May 2012. The picture is partially getting covered horizontally by a black band and the problem noticed from 10 May 2013 onward. On my complaint a mechanic was deputed and inspected the set on 31 May 2013. He declared that I need to purchase a panel costing Rs 25,000 and I need to pay service charges extra as the 12 months warranty period is expired. My question is how a product can go bad immediately after 12 months? Samsung must take responsibility to replace the product free of cost.

My LCD TV is only a few years old. Yet the picture quality has suddenly gotten really bad. Night scenes are so dark you can't see what is going on. Images that should be white turn to pink or purple. Samsung won't do anything because it's out of warranty. A repairman came to my house and basically told me I bought a lemon and that Samsung has known problems with their LCD TVs, yet they don't offer the support necessary to get your money's worth out of your TV. I have a Sony that has been working perfectly fine for almost 8 years, with no problems. I'm sticking to what works and recommend against a Samsung purchase.

My wife and I recently purchased a 55-inch Smart TV from Samsung and could not be happier. The LED picture is stellar even in the worst lighting conditions.

We had our Samsung television about two years. I turned on the TV one day and I could hear but could not see the picture. So, we called Samsung. We called the company and did what they suggested. Nothing worked, so they suggested a repair expert near us. We called them - no answer and no reply back to the message we left. We called several more times. Finally a response! The TV went in and, a month later (and several calls with no response), we find out that it will cost as much as it did to buy the TV.

The TV (Samsung LN55B650T1FXZA) just stopped working. It would not turn on anymore. I researched the Internet and found a Class Action Lawsuit for similar models (but a year older) having poor quality capacitors. I called Samsung three different times about my TV and the related Class Action Lawsuit and their response consistently was, my model was not covered under the lawsuit settlement, so I would need to call an authorized repair shop and have them fix it at my cost.

Samsung LN40A650 2009 40" LCD TV - After 4 years, the display started having double images like large shadows. It would go away after the TV was on for about 3 minutes. Week by week, it would take progressively longer for the double/distorted images to go away and the images were getting worse. It now takes 20 minutes before the picture is watchable. Of course, Samsung just told me to call their repair center, and the quote was $750 for the new display and $150 for the service call. They recommended I buy a new TV. A $1,200 TV that lasts for 4 years??? I think I'll go back to the old tube TV's that last 20 years and cost 1/4 of the price. Now, I have to figure out what brand to buy that will last more than 4 years. I really liked the Samsung picture but it is not good investment for the expected life of the TV.

I purchased a Samsung 32" TV two months ago. The TV worked fine for a couple of months and just stopped working. I attempted various methods to bring it back to life to no avail. I called Samsung for repair as it was under warranty. They informed me that a company named CVE Inc would contact me with information for repair. I waited, never hearing a word. I called Samsung again and was told that CVE Inc. would send someone out and that I should wait for their call to make arrangements. Again, I didn't hear a word. Samsung sent me to their executive customer service line only to find out that after days of various tales of Samsung service, I would have to actually box up my 2-month old TV and send it in for repair at my own expense. I could not find an authorized repair dealer anywhere near me so I finally gave up. Pitiful lack of new TV service. Shame on you, Samsung.

I purchased a 52-inch Samsung. After about 5 years, the picture is blurred/ghosting when first turned on. After several minutes, it clears up but as time is going on, it is taking longer and longer to clear. Please help!

Thanks to all of the previous comments. I question Samsung's high ratings! An authorized repair person replaced the subject capacitors yesterday and the TV still did not work. Based on my explanation of the fuzzy noise and cycling problem, the repair person said the problem was most likely the motherboard which would cost about $150 plus labor to replace. The TV is only 4 years old and even if I replaced the motherboard, who knows what else is going wrong. I'm thinking of buying a Sony.

My $1800 Samsung plasma TV died while watch TV the other day. I see when I googled Samsung HD that they have class lawsuits about their TVs as well as faulty capacitors and bad power supplies. I expect a TV to last at least 5 years. Their support said it was out of warranty. Their service center said $50 to come to the house, $50 to diagnose, $150 an hour to repair and add the price of the part. That would almost amount to a new TV. I would think that Samsung would be worried about their name being tarnished by these failures and comp a first repair call. They do not care. I own Samsung Note 2 cell phone as well as Samsung refrigerator freezer. I was a big fan but not anymore and will make sure that I let as many people know their lack of quality and customer service. TV model is PN50C8000.

Samsung 58" plasma burn-in after 1 year. They say it's somehow our fault. Here's the recent email I sent, but they don't seem to care: What you are calling a burned-in image is so faint on my TV, it's not really not noticeable. I have no idea what caused this image, but it certainly was nothing I did. Be that as it may, the pictures I sent you do not even show the burn-in. That is not my complaint with the sets picture, although I find it incredible that a customer is told they are somehow responsible for a product's failure if they simply used it as it was intended to be used. My pictures show purple banding or haze (an issue you are or should be familiar with) that shows up on white backgrounds (like hockey games or Progressive commercials). The purple banding or haze is not static. It comes and goes in various places on the TV, fading in and out and moving all over the picture.

We bought a 3D TV from Amazon in 2011. Today, the TV didn't work. It's making a clicking sound. I went and found that Samsung has this problem in Google reviews of Samsung TV. When we called Samsung, their reply is "Take a hike. It's out of warranty"? I am in shock because it's $3,000 down the drain after a year. I can't believe this reply because in 30 years, we never ever had any TVs gone bad but these were not Samsung.

We purchased a Samsung 52" LCD TV in Summer of 2009 for $1,800. By Spring of 2013, it would not turn on. It made a clicking sound, but would not turn on. Research on the product revealed this is a very common problem for Samsung. I called customer service to request they pay for the repair. Samsung refused to stand behind their product saying the TV was out of warranty for too long. It is incredible to me that this was the decision when they have had over 7.5 million TVs with this problem! I am now sitting with a non-functioning $1,800 TV that is only 4 years old. I am very frustrated and disappointed with what I considered a trusted name in the industry.

We bought a Samsung (model LN46C530FIF) 47" in 2011. Nice TV, we thought. We have had off and on trouble with it going out. We have voice but no picture. We turn it off for half an hour to 45 minutes, turn it back on, and it will work till it flickers and out it goes. I have been told from Samsung to unplug it from the wall for 20 minutes and plug it back in. It does work for a while and then it flickers and out it goes again. I have had cable out three times on the last time, which was 4/27/13. They told me they would have to charge me, that it would be on my bill. 4/26/13 I had a TV guy out. He charged me $65.00 just to walk through the door to tell me it is in the TV. It could be a wire that came unsoldered. He didn't know for sure. He wasn't going too deep in it. So $65.00 for one bill with TV not working. Cable’s charging me. I don't know what that will be, till I get my bill. Now the repair from Ft. Wayne is charging me and maybe it still won't work.

We bought a 46in LED Samsung TV only 3 and one half years ago. Now, we see vertical colored lines across the entire screen (see attached image). Samsung quoted a repair estimate of at least $900! Our family has two Sony Bravias that are more than twice as old and they have been problem free. I will never again buy a Samsung product and I warn you not to.

I purchased a 46in Samsung LCD TV on April 14, 2008 from Circuit City. It started acting up about a month ago: black screen, vertical lines, double imaging on the right side of screen, very dark picture. After about 20 minutes, the TV corrected itself. I thought it was my cable so I had a service tech come out and check. Cable was fine. Now, the picture is terrible and hard to watch, if at all. It took hours to stop the above-mentioned problems. I called Samsung support and was informed it was not their problem. They would do nothing and said, "Sorry, that's not covered." What? It is basically a new TV and very expensive to boot!

I have some picture quality problems I would like to address. The picture tends to distort when watching live sports. It sometimes ghosts. The black tone is too dark as you cannot see the background in night scenes when watching movies. Also fast images blur. The LED lights are too dim as it does not compensate for lighting environment during the day. At night, the picture is too bright. Otherwise, I am quite pleased with the product. Can you guys tell me what to do as there is no software for the picture problems? The TV is only a few months old.

I bought a Samsung LN32C550 two years ago. Now it turns on and off frequently. I called Samsung concerning the problem because of the lawsuit concerning the same situation, but they said my model didn't qualify to be fixed. They just gave me a phone number to someone in my area that could fix it at my own expense. Samsung should be liable for the same problems with all their TVs. Samsung should not be allowed to take people's hard earned money by making products with faulty parts that won't last. Yet they do because they know that most people cannot afford an attorney to fight their battles and will not pursue the issue.

My Samsung 58" plasma TV has been turning on and off on a constant basis for the past month or so. I tried to get it repaired through Samsung, but they say I am out of warranty. I researched online that Samsung settled out of a class action lawsuit for the same issue for other TVs. However, my model was not in the lawsuit. I want it to be known that my TV model is having the same exact issue as the other TV they settled out off are having. I feel as though Samsung should stand behind their product and faulty design. I do not feel I should pay a $300+ repair bill for an issue that they neglected during initial design. Thank you.

I bought my Samsung TV 4 years ago, and after 13 months, the TV wouldn't turn on. I called Samsung and they said it was out of warranty. I insisted they fix the problem, and after speaking with a supervisor, they agreed to pay for parts needed to fix it, but I would have to pay for the service call, which was over $100.00. At that time, the repairman told me it was the power source and that he had fixed 100's of them on Samsung TVs. Last week my TV would just click and not turn on. After looking on the internet (gotta love the internet), I learned of the class action lawsuit. Why was I not informed of this earlier? They said my TV is covered under the lawsuit. I'm waiting for the service repairman now, so we will see what happens. I'm in the market for a 70-inch TV, and there is no way in hell I would buy another Samsung!

I would like to take this opportunity to explain my frustration with Samsung and its customer service departments. On March 9, 2013, my husband discovered a hole in our 55 screen LCD Smart TV, which was purchased at Costco in Nanuet, NY on July 12, 2012. Upon arriving home with the large screen TV, there were no noticeable marks on the screen. While my husband was home recuperating from a knee replacement surgery and shut the TV off to rest, he noticed a hole in the left hand corner of the screen (when looking at the TV). The hole to us looks like someone might have dug into the screen or something from the LCD TV has melted a hole. We don't have any pets or small children at home who might do something like this to the screen.

I bought a Samsung Smart TV (model number UN40D5550FXRA) last April 2012. It went out in September, so it was sent to a Samsung referred repair shop and around October 20 or so, they called and said that repair had been fixed. I asked what was wrong and the tech told me, "Well first, I thought it was the motherboard but later found out it was the power supply and capacitor." Well, I got the TV back, packed it up in December, moved to another state and had it in storage until later part of February.

I have a 42-inch plasma Samsung TV (1 year and 1/2 old). While watching it, all once it shut itself off and now it won't come back on. I called the support line and as usual, they said, "Sorry, out of warranty. All we can do is tell you where you can get it fixed." It's upsetting that they don't do better job on standing behind their products. As for me, I wouldn't give them even a star rating. I know one thing for sure. I will never ever buy a Samsung product ever again. You would think a new TV could last longer than a year and one half.

Please be sure to think twice about buying a Samsung product. As stated earlier this week, I had problems with the television (and it had all the same symptoms of the recalled televisions). I went and spent the $90 to have someone come over and look at it. I was told by the technician that the part would be $400. I called Samsung back on this and again was told that I only had a one year manufacturer warranty so they could not do anything. So I then asked if they are saying that a Samsung television should only last 4 years. She said that was not what she was saying but since it was out of warranty, there is nothing that can be done. They are not even willing to help with the cost which I find very surprising as well.

I bought a Samsung 50-inch plasma TV in March 2009. I decided to do a little research yesterday as I was experiencing a problem when turning on the television. I found that we would turn it on and it would click on and off for a few minutes. I sometimes get a fuzzy picture, then click on and off again. I sometimes have the volume quite high and still no picture, then click on and off. Finally, if I wait about 5 minutes, everything is fine. After reading about the settlement, I verified my television was not included. I still called to ask about this. The rep told me to unplug and plug back in, along with turning on and off (in a minute's time frame). Since this worked (really), I was told my problem was fixed.

I bought three Samsung TVs. Every one of them was affected by the recall except I could not take advantage of the recall, because I did not know about it until a neighbor told me. So when my third TV stopped working, I called and found out that yes, my TV was covered under the recall. A repairman came out and replaced the capacitor; it did not work. Then he fixed the power cord which was the other recall item; the TV still did not work. I was informed that the problem was the motherboard, which is pretty much the only thing left in the television and it will cost $130 to fix and is not covered under the recall. The damn TV is 2 years old. I will never, ever buy a Samsung again. I went to the store to buy a new non-Samsung TV and overheard a salesman telling a customer that Samsung was the best TV on the market. I made sure that customer knew why I was standing there looking for a new TV - because Samsungs are horrible and they do not back up their products.

I bought a Samsung 3D Blu-ray player and was having difficulty hooking it up. So I called Samsung support and they refused to help me unless I paid them an extra $49 to have them walk me through a set up. Samsung refused to let me speak to a supervisor unless I paid this fee as well. You should all be warned. I called my local store which is PC Richards and was given advice on how to hook the Blu-ray player up, and it worked. Do not get suckered to pay any extra money just to hook up your Blu-ray player!

We bought a 50-inch Samsung Plasma on 20/02/2010. Within the year, it started playing. Samsung fixed that under warranty. After 4 months, it came with new problems as it is on external warranty. It is still under repair for the 6th time. I have got all my paperwork. If you need them, I can email them.

I bought a Samsung DLP 67" TV. The DLP chip failed. I have white dots on the screen. After considerable research, I found out that those chips used during that year have failed in many DLP TVs. Samsung has authorized outside warranty repairs for smaller sized models, but not on all 67" (I spoke with a repair shop that replaced many. Some Samsung covered, while others they did not) even though the same chip was used. I found out that larger TVs did not meet their threshold of widespread failure. I also found out that the reason being is they simply did not sell nearly as many 67", so the threshold can never be met to make their list of covered models.

My television started powering on and off on Tuesday, March 19, 2013. I called Samsung and immediately, they begin to say that I had a bad capacitor. My television was purchased in 2009. I was told by Samsung that this would be covered at no charge. The repairman showed up with a new capacitor to change my part out which was not bad per the repairman. He plugged the television in and it began to power itself on and off again. The very same problem that Samsung stated was the problem was continuing after a changed capacitor that had not malfunctioned. Then I was told about the settlement and that if I wanted my television repaired, it would cost $200 for the service call and an additional $150-$160 for the part!

My TV has the same problem as the TVs that were manufactured in 2008, but I was told by Samsung that it wasn't covered because it was manufactured in 2009. They only accepted defects that were in the class action suit. Is there a class action suit for the 2009 models?

I bought a 52-inch LCD TV 4 years ago. A year ago, the picture on my TV went out entirely. I called Samsung and they said their warranty is only a year and not even that on the picture. So now I've thrown away a TV that cost me $900. I bought an LG and it is great and has a much better picture. Samsung makes trash!

We purchased a Samsung UN55C7000 TV in Feb 2010. Several months after the purchase, the TV began to sporadically turn on & off by itself. We contacted Samsung and over the next few months had the TV serviced several times. They replaced the main & power boards 3 times each! Of course the problem only happened sporadically so it would never occur while the service tech was actually at our home to service the TV. The really frustrating issue for me was that we were told they had never heard of a TV cycling on & off by itself. The TV only had a 15-month warranty so it is now out of warranty. We were dealing with it because it was only sporadic, but in the last week it has become progressively worse so much so that I couldn't even watch TV last night because it would cycle on & off every few minutes.

I began to have pink and red vertical lines across my 58-inch Samsung TV. Customer service was very polite and arranged for a service technician to come out. I was told that the plasma screen was defective and needed to be replaced for more than the set cost. This cost $125.00. After less than 13 months of use, just after warranty expiration, I was told that they would do nothing for me and that I was statistically within their expected failure rate. I would recommend not purchasing another Samsung to anyone who asks.

We bought 2 Samsung TVs at the same time about 3 years ago. One was a 52" and the other a 46". The 52" shortly after had intermittent problems. It progressively got worse. While under the warranty, we called for repair and they did some quick fixes to resolve flickering among other issues. Right about 2 1/2 years after, it really became a huge annoyance as every time you started, it would take about 20-30 min. to warm up till the picture became clear. It progressively got worse, with vertical lines on the right 1/2 of screen, duplications of the entire image on the right side, and blacking out of the entire right 1/2 of the screen. The 2nd TV purchased at the same time had no problem. This is clearly a faulty product - but we made many calls, wasted time to complain to Samsung that I didn't pay $4k+ for a TV that after a year or so had been giving us so much problems.

I purchased a Samsung Plasma TV at Sears on December 26, 2011. In December, I went to a local Sears store and inquired who I should contact regarding a problem that I was having with my plasma TV. They told me that I should contact Samsung, which I did. I spoke to someone who sent a technician to my house to look at the TV. He informed me that the plasma panel was burnt and this part was not covered under a warranty. I then proceeded to contact the customer service department who confirmed that regardless that the TV was only one year old, they would not repair nor replace the TV. I am very disappointed as the TV is now just over one year old and I feel that the plasma panel must have been defective as it definitely should have lasted for more than one year.

I purchased a 55" LCD 3D TV. I am on my 3rd TV now. At first, the TV would shut off and turn on all by itself. This started shortly after we installed it on the wall bracket. Samsung sent a repairman out. This was after Best Buy would not do anything about it and then long and lengthy calls to Samsung. Samsung for a long time said there was nothing they could do about it. I had to roll up my sleeves and get real nasty about it. Now the repairman came and replaced new parts to the already new TV.

I purchased a 46" Samsung LCD TV about 2 1/2 years ago. The TV was awesome and had the best picture I had ever seen. But approximately 2 months ago, it began to flicker and strobe. At first it happened every now and again. However, it continued to get worse to the point where every time you turned the TV on, it would strobe and flicker. Since my warranty had expired, I didn't know what to do. Then I called Samsung and explained the situation. After 4 or 5 calls, I finally spoke to someone in the ECR department and they agreed to have one of their repair shops fix it. They paid for the parts and I covered the labor, which was $75.00. The repairman told me it was the power supply causing the flickering. However, they also noticed that the HDMI port on the side of the TV was cutting in and out. So they replaced the main board as well. I have had the TV now for 2 weeks with no problems! Thanks Samsung, that was fair.

In May 2011, I purchased a Samsung series 4 4000/4010 19" TV at Grand Appliances in Chicago, IL. Since I didn't have a DVD player at the time, I didn't try to hook one up to the TV set. On 3/1/2013, when I acquired a Sony DVD player and tried to hook it up to the Samsung TV, I discovered that there was only one hole for the yellow prong from DVD player and none - as required - to plug in the other red and white prongs.

Firstly, I would like to say I like Samsung as a brand. My phone’s a Samsung, amongst other things. However, I was rudely awoken at 5:45am this morning to my TV exploding. I walked into the lounge to a room full of black smoke and flames coming up from the TV, which had fallen off the entertainment cabinet and was burning the carpet along with my home theater system, Blu-ray player, and PS3! I'm not usually one to complain; however, this had the potential to have killed myself, partner, and three young children!

My TV keeps shutting off and on. It also, when turned on, has black screen. Then you shut it off and turn it on, it works. It takes about 10 minutes for the on/off to physically stay on. lN46A550

Samsung is a brand name you would normally associate with good products, which is why we chose the 58" Samsung Plasma TV (PN58C500) over the others available. Less than 2 years of ownership, the TV developed purple and pink banding across the screen. An Internet search shows this is a common problem and there are various fixes suggested, but it's a general hit or miss if those repairs actually work. We called in a repairman, and he said the whole panel would have to be replaced, which would cost more than the TV itself. I contacted Samsung, and even though it's a known issue, they said, "too bad." They have offered zero assistance in the matter. I will never buy another Samsung product again. $1,400 down the drain.

I purchased a Samsung 22" television about a year ago. Last night, it started to smoke and make strange noises. I unplugged it. Now, I have an estimated bill of $75 - $100 to have it repaired. I am very disappointed in the product.

My Samsung TV Model LN40A550P3FX2A (made in 2008) takes forever to come on and according to reviews, it is caused by an inexpensive burnt capacitor. Eventually it will not turn on at all, according to the reviews. There is compensation for some of the Samsung TVs. How do I find out if I can get my TV fixed without paying for it?

Model number is LN46B640R3FXZA. Product symptoms are quality / trouble / video & image / vertical line. I paid $1,600 for this three years ago. The screen is defective. They say that my warranty has expired. The cost of replacement screen is $1000.

My wife and I bought this TV (Samsung TV ln-t 4665f) in 2007. We thought that it was a good product. Boy, was I mistaken. In 2008, we received a letter alerting me about the defects that Samsung was having. We thought we were safe; we were wrong. My wife and I spent $1,800 on products. We called Samsung to get it fixed but to no success. We had problems, and Samsung does not seem to care for the customer. We want people to know not to buy some of their products. If anyone wants to contact me about a lawsuit, please do so. My wife and I decided not to buy Samsung products ever again. They are wrong and misleading.

I just took a 26-inch Samsung in to be repaired. The problem was the power panel which was replaced by the recall settlement. When we brought the TV home and hooked it up, lo and behold, the only thing we saw was vertical colored lines and no picture. After about 10 minutes, the TV picture came on. I called the repair service to inquire about this problem and they said it was probably the main board and would be $80 to $100 to fix! Ugh, this TV is only 4 years old. And based on what I have read on this website, I am very reluctant to get the main board repaired. The replacement parts may not be any better than the originals. This is very bad for Samsung reputation and I will surely not buy another product from them based on this track record and the stories I have read on this website.

I have tried numerous times to submit a complaint about a defective TV. They keep asking for the purchase date, which of course I don't remember. If I don't have that date, I cannot proceed with my complaint. They obviously know the date it was purchased since I keep providing the model number and the serial number. They have already received numerous complaints from consumers so it is not a surprise that there is a problem.

After less than two years of moderate use, the TV (PN58C500 - 58 inch plasma) started showing the red ish/purple ish band on the top 3 inches. I called Samsung after reading some of the blogs about how common this was and was told that there was currently no class action suit on the issue. Well, I said, “Should I start one?” The repair shop is charging about $450 for the repair (replacing the mainboard). The repair shop said it may have been due to excess heat. The screen is mounted on the wall at an angle giving it about 5 inches of room - that should be plenty.

I have 5 Samsung TVs and have already had to replace one screen in my 55-inch unit after owning it for 2 years, and now just got home from a trip to find my 46-inch in the bedroom with no picture and just sound. These TVs are very poor and it looks like it's time to dump Samsung and go back to Sony.

Adult owned. All of a sudden, my 46" 3D led started having a flicker and dim corner in the bottom right screen. I called Samsung. They sent a tech and it is the panel. Not covered under warranty. No one will give me the time of day. I even offered to pay for the install if they provided the panel. No luck. I should have just rented a TV if it will only last 2 years! I said, "I would buy a TV. Can you send me to your purchasing department and can you give me a discount given the situation?" No. "If I buy an $800 plasma to replace it and given the situation, can you send me a free 3 blu-ray or free $20 pair of 3D glasses?" No. They don't care!

Same thing as others on this website with a 4-year-old Samsung TV. 2 visits by repair agent, changed capacitors and power supply. The TV still will not start up. Now it needs a new main board for $412. Samsung says it will not cover. I have a phone call into the service supervisor. Not holding my breath on a good outcome.

Samsung Blu-ray player BD-C5500 worked fine until update, which it needed to play newer Blu-rays. Now, after update, it will not play Blu-rays only. DVDs and CDs play fine. Customer service is horrible and can't speak proper English, which they should have learned obtaining their green card. They're not willing to correct the situation without out of pocket expenses on my part (shipping, parts, labor, etc). Now, I'm left with an expensive CD/DVD player. I will be purchasing Sony from now on.

I bought a Samsung LCD LN55C650 55-inch TV from BrandsMart Corp. on June 7, 2010. After about two years, the TV started to flicker. I called Samsung Corp. about the problem. They claimed that they never heard of the problem. I did a Google search and found several claims of the same problem, plus a YouTube video on how to fix the problem. I paid $140.00 for the repair of the TV. If anyone is out there who have had or is going through the same problem and received negative results with Samsung Corp., they should go to ** to put in a claim in regards to this problem. Mr. Thomas ** is putting together a class action lawsuit against Samsung Corp.

My Samsung TV has the same start-up/stay-on problems as the TVs in the class action suit, but it’s one model newer, so it’s not part of the suit. I had it in the authorized Samsung service center most of the past 6 months. The control board and power board both were supposedly replaced but the TV still doesn't start up. Now the service center is out of business (seized by the government) and Samsung won't stand behind the parts or service done (or more likely not done) by their service center. We have spent numerous hours on the phone over the past 6 months and Samsung is the worst I have ever experienced. So I spent $350 and still a broken TV. Also have a 1-year-old Samsung over-the-range microwave that won't power up at all either. It will be looked at under warranty, but really, 1 year and dead? Samsung seems to have power issues in all products. I will never purchase another Samsung product and tell others the same.

I purchased a Samsung DLP TV model HL67A750A1F which is roughly four years old. I understand that it is outside of the warranty period; however, the TV was shipped with a known defect and Samsung is refusing to repair it. There is a lot of information on Internet forums about this being a light engine tunnel defect. The glue comes a little loose due to the natural heat from the TV and it causes a misalignment of the light engine tunnel, resulting in a vertical inch wide shadow down the left side of the TV. I checked with a local TV repair shop and confirmed this information, and the shop's owner was surprised that Samsung was not fixing this due to the known manufacturer's defect.

I am yet another unsatisfied Samsung victim. My 40” LCD is just a few years old. It began having issues during start-up. The repair shop replaced the caps and power supply according to the class action suit, but the unit doesn't work at all now. They said the problem was the mother board, which occurs in about 2% of the units. The high number of complaints on the web and social media seem to indicate there may be more than 2% with a mother board problem. If GM had a failure rate of 2% for 3 year old vehicles, there would be hell to pay.

I just spent 2 hours on the phone with Samsung customer service. I own 6 Samsung products. I was transferred all over the place. I was told that my repair would be covered and then told that it would not be covered. The issue: dead pixels. There are numerous complaints on the web. and it’s a known issue that Samsung is now refusing to cover. This TV is only a couple of years old. It was expensive; very much so. The picture quality was great. The customer service and their corporate ability to stand behind their products are not.

We purchased a 55" Samsung LCD TV Christmas 2010. The picture went out in 2011. It was still under warranty and was repaired. Picture began going out again in Dec. 2012 but would come back after being turned off a little while. By Jan. the problem became really bad. We called Samsung and were referred to a service number. When the service people called us back, they told us the part would cost $800 and repair would be $242. Their advice was to purchase another TV. I paid $1,400 for this TV, and I expected to get more than two years of service from it or at least a repair within reason. I am very upset about this; I expected to get better service from a product that cost this much. Are there any options we can explore for getting this TV repaired or replaced?

I have a Samsung CRT TV with the bulging capacitors problem, manufactured in Nov. 2007. The TV was working fine; then one day, it turned off. After that, the TV will turn on for a few seconds and the sound works, then it shuts off. The TV was purchased for a vacation home and hardly ever used. It has less than 50 hours on it and never should have failed. Several Internet sites said the original caps were for 10V but the circuit had 12V. The site said Samsung would send all the affected capacitors and a diagram where they were located. My TV model number is: TXT2782X/XAA. I want Samsung to send me the higher-rated capacitors and the installation information.

I'm having the same issue as it seems a lot of Samsung customers have run in to. I bought my PN51D550 plasma TV back in August of 2011. The first week of January this year, I was watching The Princess Bride when all of a sudden a black, vertical line of dead pixels just appeared out of nowhere. I called Samsung to see what could happen and was told by the initial customer service representative that the warranty was up and there was nothing to do. I said it was a little suspecting to go out a few months after my warranty had expired and I was transferred to an executive customer relations person. There my warranty was extended and an appointment to replace my panel established. The new panel was ordered and once that came in, the tech was all set to come out and swap out the panels.

I purchased a 50" plasma TV in 2009 with warranty. My TV stopped working 3 days ago. I have sound & no picture. I called Samsung. I followed steps. I got a call stating my warranty was up & it would cost $757 for the part & $225 for the labor. I then called & asked for help & was told there was nothing they could do. I hardly watched the TV. Never ever will I purchase anything Samsung again! Lesson learned! This is bad business!

I have a Samsung HDTV model LN37B650T1F which was bought in 2010. About 6 months ago, it began randomly recycling on and off and has gotten progressively worse. I have seen where Samsung did a recall on another model(s) for the very same problem, but they have failed to recognize the problem exists in many of their other TVs as well. As a result, I would not advise buying a Samsung TV.

I have been working on my problem since Aug. 2012. My son purchased this Samsung LCD 40" TV for $1,500 at Best Buy in 2009. We are on a fixed income and my husband has Alzheimer's. Now, we have to watch only the half screen until it decides to warm up and sometimes, it never does (which is confusing to my husband). I know it is 3 years old out of warranty. Samsung, really? That's how long your product last? I took it to a Samsung repair shop and the man so wonderful he did not charge to look at it but said it is a board and it would cost $500 to repair. So I took it back and we watch half the screen.

My Samsung 40 inch LCD television has no picture, only voice. I called Samsung Customer service in Ridgefield, NJ, spoke to a nice lady named Kay. I told her what the problem was. She had me try something on the television. Then, she informed me that it would have to go to a service center and I would have to pay. I informed her that I have had experience in the past that when the picture is gone, you are better off replacing the set. I told her that it would be better if Samsung stood behind their product and gave me some kind of credit so I could buy a new one. She informed me that she couldn't do that, so I asked to speak to a supervisor and she said that one would call me in a day or two.

Our 40-in. LCD TV will not turn on right away but clicks on and off for several minutes before it comes on. I contacted Samsung and they said the TV is out of warranty and would not pay for the repair. This has been an inherent problem with Samsung TVs and they have actually settled a class action lawsuit for this very problem, but never attempted to inform us that this problem existed. Instead, they wait for the consumer to contact them when the capacitor finally fails and hope that the consumer's warranty is up, as is the case with me.

I bought a 46" Samsung LCD TV from Best Buy 4 years ago. Last summer, the TV started cycling on and off until it finally wouldn't turn on anymore. Samsung has a lawsuit against them for this same capacitor issue in which they agreed to replace the capacitor. A Samsung technician came to my house to repair the TV; however, they said I need to pay $400 to replace the main board. I've never heard of a high end TV like Samsung going bad after only 3.5 years. I originally paid about $1400 for this TV. Samsung needs to pay $400 for the repair or replace my TV. Needless to say, I will never buy a Samsung product again.

My Samsung 46" LNS4692DX/XAA LCD HDTV cost $2,300 6 years ago. Now it quit working due to a problem that many are experiencing (failure of the TCON board part # BN81-01286A) that makes the screen go black. Ultra frustrating! I will never buy another Samsung product again!

We purchased a Samsung LED 55" Smart TV from SM Appliance Center, Cagayan de Oro City, Philippines sometime in October 2011, but the unit malfunctioned after few months of seldom usage. We kept on complaining in November 2011 and they acted and replaced our unit on March 9, 2012 after a very hassle call and insistence to their complaint unit. It was installed but just around two months again, it malfunctioned and we again complained. They sent their local technician and replaced the mother board but just months after, a similar problem occurred. We were too tired of this unit. We hope Samsung will have the conscience to repair or replace our unit. And please, be careful to let your product be marketed after thorough tests of its durability and worth for the money of your customers!

I bought a Samsung LCD TV 2 years ago. Within 10 months, I lost half of the picture vertically. So I called Samsung and they replaced the entire inside of the TV. Well, it took about the same time, a little longer than a year. Now, I have the same problem, but the warranty ran out. And there is nothing they can do. Wow, I got a deal on my TV, but spending over $2,000 on an LCD TV for 2 years? That's disappointing. I search the internet and noticed there are many others that have my kind of problem as well. So I want to post it to make sure people become aware of it. I still have to say Samsung TV has the best picture, but I can't afford to waste my money.

This TV (UN40ES6100F) offers no audio outs which are controlled by the TV's remote. If you turn off the internal speakers, the volume control is disabled on the TV. While there are several external audio outs, a 3.5 mm. stereo, as well as an optical out, heather is controlled by the volume control of the TV. This means that you must use two remotes to use the TV, since volume adjustment is unfortunately often necessary. Needless to say, the downward pointing internal speakers are inadequate. The smart hub requires significant and too frequent input from the remote, to log in for instance. This is very difficult to do with the remote provided.

I purchased a Samsung 55" LED TV from Sam's Club 23 months ago. I did not purchase an extended warranty at that time. There was a one-year limited warranty that seems to be standard with most anything. In any case, my TV screen shorted out in 23 months. When you spend $1500 on a TV, I don't think it's unreasonable to think you would get at least 5 years of use out of it. I went all the way up to the executive customer service rep. She said,"The TV was too far out of warranty," and they would not be able to pay for the repair. They would not even consider partial assistance. I feel I was ripped off. This will be the 1st and last Samsung I will ever purchase and I will certainly do my best to advise friends against any Samsung purchase.

Did anyone know that Samsung has a policy that they will not replace any missing parts after 30 days of purchase? I was missing my 3D glasses from the 55 inch HD LED television. I reported it after 30 days and was not able to get any glasses. No one in customer service or the Executive Solutions group could make an exception to the policy. So, if you purchase a present for someone and you are not giving it to them within 30 days, my suggestion is to open the box and make sure nothing is missing. For me? I will be returning the TV and buying an LG.

It's a 6400 series plasma TV. Two vertical multi-colored lines appeared in the middle and right side of the screen yesterday. Since it's out of warranty, Samsung will not do anything about it. I talked to their executive customer service dept and nothing can be done since it's 1-yr over the warranty. I paid $1200 for this TV and it became defective 2 yrs later. Samsung authorized service center said the panel needs to be replaced which will cost more than the TV. I'm beyond angry. This is a piece of **! It will be my first and last Samsung TV!

My Samsung 50" plasma TV caught fire, and I had to unplug it and carry it to the front yard. If my dog had not alerted me, it could have burned my house down. The TV was 4 years old. I called Samsung customer service and was told an investigator would be at my house within 48 hours. This person never showed up. After 2 days, I called them back and the ladies who answered the phone continued to treat me like I was stupid. Samsung does not seem to care what harm their products cause. We are still trying to get the smoke smell out of the furniture and out of the carpet. I'm waiting now on what Samsung says and a repair technician to come out. I advised repair tech over phone that this TV is not repairable. After all of these reports of Samsung TV fires, why has there not been a recall? The consumer products safety commission or the state's Attorney Generals should take action. I will wait and see if tech shows up and give Samsung one last chance to take responsibility for this dangerous TV fire.

I bought this Samsung HD LCD 46" TV (Model#LN46B610A5FXZA) at Sam's Club (Secaucus, NJ) on July 9, 2009. The price was $1,597.00 (no tax included). On January 9, 2013, the TV shows on screen multicolor vertical lines. I called Samsung, and they said the manufacturer guaranty was only for 1 year. The service plan that I bought at Sam's Club expired too. Samsung said they can refer me to a technician, but I have to cover the repair charges. Today, January 10, 2013, the technician quoted over the phone the amount of $831 plus tax to fix the TV. I started searching the internet and I noticed a lot of Samsung customers have the same problem that I have with the LCD TVs. I am really concerned because I have, at home, 3 more Samsung LCD TVs and I don't want to have the same problem later on.

I purchased this top of the line LCD TV (LNT4669) back in 2008. Sure it's almost 5 years old, but I expected to get a lot more satisfaction for $2,700! It was an unbelievable set for three years, but I started to notice that the TV was making a clicking sound and it was hesitating on start up! After doing some research, I discovered that there were thousands of people in the same boat! Turns out that Samsung has a defect in the power supply board, so I ordered a new board and had it installed. Total cost is $330! Again, even after what I went through, I was very satisfied with the picture quality.

I purchased a Samsung LED TV 6000 Series from Best Buy in January of 2010 for just under $2,000. It is now January of 2013, and my screen shows red and white vertical lines that do not go away. I had the Geek Squad come to my house, and they informed me that I need a new panel which will cost $1,600. It's obviously more cost effective for me to buy a new television. I also called Samsung, and they informed that I could call a service repair shop. After receiving a wrong number from Samsung, calling back and being disconnected, I received a phone number for a service repair shop where the gentleman also told me that I would need a new panel. Now I'm left with a somewhat new and expensive television that does not work and I have to buy another one. I am shocked with all of the complaints that I have seen on this website that this type of product is still on the market. My "box" television that was purchased in 2001 still works great. I may have to lug that back into my living room.

Plasma TV was four days out of warranty. Samsung granted a service call. Tech came out and proceeded to tell me the panel has burn in and is not covered. Mind you, he was here five minutes. My obsessive research came to the conclusion that it is not the panel but the circuit boards (Y Z buffer boards and logic board prematurely failing due to poor quality). It must be easier to tell the customer there's nothing they can do rather than help them, considering people pay top dollar for what I supposed to be a quality product.

My four-year-old 61" Samsung DLP TV (HL61A750A1FXZA) recently started showing multiple white spots on the screen. A quick internet search showed this to be a widespread problem and many Samsung TVs have had the problem fixed for free. Unfortunately, when I reached out to Samsung about the issue, the gist of their response across multiple platforms has been "We know we've had widespread problems with the DMD chips in our TVs, but yours isn't one of the ones with issues." They are completely unwilling to take any responsibility for this problem. I will never buy another Samsung product, and I would strongly recommend against Samsung if you want a company to stand behind defective products.

Samsung TV (un55b6000vfxza), just out of warranty, starts changing volume on its own. Volume goes all the way to 0 then after using remote, it goes all the way in the other direction to 100. Customer service is no help. I will never buy another Samsung product again.

I called Samsung with the problem and set up a service. They came out today and replaced the capacitor that Samsung would pay for. The TV is still doing the same thing. The TV is still turning on and off even after being "repaired." I was then told by the repairman that it was the main board that's needed to be replaced. Samsung's not paying for that. I called Samsung and they said that the main board is not covered under the defect with the TV. I looked at all the complaints and now know that other customers are having the same problem even after repair. Same thing - main board needs to be replaced. Samsung is supposed to have someone call me in 2-3 days. We'll see. Very disappointed. I paid over $1,500 for this TV!

It is just amazing, the problem is the same, the television is newer and Samsung will not take responsibility on the issue. At least it becomes a PR issue. I bought my LCD 50" in 2009 so it's not covered by the settlement but don't you think it should? It's the same capacitors thing that is affecting all the Samsung televisions. Stop buying Samsung until they fix this problem.

I own two Samsung televisions, one of which has a problem with a capacitor (LCD Television Model # LNS3251DX/XAA). It would cost me more money to repair it than to buy a new one, but I feel as if I shouldn't. Apparently, Samsung has been approached with a lawsuit late last year/early this year regarding a capacitor issue in their sets. Only a few of their sets are included in the settlement. One of which is eight inches larger than the one I own. The only difference in the model numbers is the referenced size. I have tried using their technical support, but they are rude and not helpful. I have discovered that their products all suffer some sort of issue due to cheap parts and manufacturing. I am now stuck with a TV that has a terrible picture than I can’t afford to replace.

I purchased a Samsung 2 years ago with the faulty capacitors. They did replace the bad parts at no cost after the warranty expired but I believe I have the class action lawsuit to thank for that. Soon after the parts were replaced and 1-year warranty expired, the TV developed a black streak that grew. This could have been caused by the faulty capacitors overheating but Samsung only wanted to offer me an exchange TV for $250. I spent well over 5 hours on the phone and emailing with customer service to get the price down to $150. Here we are now, about 6 months into having the exchange TV, and I have another service call in. I turned off the TV last Wednesday night before going to bed and everything was working fine. When I turned the TV on the next morning, everything was upside down. The picture and TV menu... I mean everything was upside down.

I bought my Samsung LCD 52' TV back in January of 2008. As of November 2012, the power source has been going out. It just clicks and clicks and clicks. It still goes on at this point but have learned it will soon go out completely. I had a 4-year warranty so it is 11 months expired. I went to Best Buy today and they told me the part alone is $500-$600 and the TV now sells for $900. I paid $3,200 back in 2008 and now you're telling me I have to pay to fix this fairly new TV. Crap!

I purchased this television in 2008. About 4 months ago, it would click a few times and then power on. As of this date, 12/12/12, it just clicks and does not power on. I have read a few complaints about this same thing - it is a faulty part that Samsung is well aware of. I called Samsung customer service, and they informed me that the television is out of warranty and I will have to call a television service repairman out to fix it. I find this completely unacceptable - that Samsung knows about the issues with this particular part that seems to go bad in a number of HD models, yet refuses to acknowledge. I will never buy a Samsung television again.

I've been an ecstatic owner of Samsung products. I'm now in the market for a new TV, but will be looking at Sony. I had debated at buying Sony or Samsung. Little did I know the Samsung was a throwaway TV.

My Samsung 55" LED (Model UN55B7000WFXZA) television was just less than 3 years old. It started to develop small horizontal black line in the middle of the screen after the TV was on for about 45 minutes. As a few weeks progressed, more lines. Then the very bottom of the screen is ghosted at the top of screen and the whole screen flickers. I have called Samsung several times and they just say it’s out of warranty and take it to a repair facility. I had a local technician look at the TV to review and check out the problem. He reported that the screen is going bad and the cost to repair exceeds the value of the TV. He said he also spoke to Samsung and got the same answer I got with regards to offering assistance (Sorry out of warranty). So now I have an expensive 3 year old TV that is worthless.

I purchased a Samsung 55" LED TV (Model UN55C6300) in June of 2010. Of course, the warranty has expired, and the problems began. While watching TV, it decides to power off on its own. Then it powers back on. When it first started, it only did it a few times, but lately it has gotten so much worse. I have literally counted how many times it does this before I can watch TV. Tonight, it did it 18 times! It's unbelievable. By now, I have missed over half of the show. I have called Samsung, and may I say they have no idea as to what the term customer service means? It amazes me that a company can just cheat this many people out of hard-earned money by selling faulty products. Oh, did I mention that if you google this issue, you can find complaint after complaint after complaint?

I am a new homeowner who moved into the town of Milford at the month of October. As a new homeowner, we need new things for our home to share with family and friends. For two weeks I've been looking on the World Wide Web for the best flat screen television deals on Black Friday, if it would be either an online purchase or actually standing outside before the store opened as I did every year. Many had great advertising deals for Black Friday on flat screen TVs. Well, the electronic store Best Buy advertised the deal I was looking for, which was for only $799 with SKU 6846823.

The volume goes up and down on its own. If you put the sound on, it goes down to 0. Sometimes when you are adjusting the button with the remote to put the sound on, it turns down as you are going up - like you are arm wrestling with the TV! We tried to control the sound without the remote, with buttons on the side and it's no good. Then the volume on the TV went all the way up on its own. It was so loud and the remote couldn't bring the volume down. We had to unplug it. My TV is only 3 years old and it has a beautiful picture, and now it's lost. With the economy the way it is and dealing with a job loss, I can't afford another TV at this time. Samsung should be made to do something about this or at the very least, give a coupon for some money off a new TV.

The Samsung ln 55b650 LCD TV would not power up 4 days past the 3yr. extended warranty. It was purchased on Amazon.com. The purchase warranty was 4 months after TV purchase [had 6 mos. to buy warranty]. The company stated warranty started on purchase date. I lost 8 months of factory warranty. The service company will do nothing. I contacted Samsung Executive Customer Relations after the service rep replaced the Motherboard - a $375.00 repair. I have read numerous posts on the Internet where the company has made goodwill out of warranty repairs and or parts.

Refuses to take responsibility for repairman's negligence - A class action lawsuit was filed against Samsung when the capacitors in their TVs were malfunctioning, and TV's began to turn itself on and off for 30 minutes without showing a picture. Under this class action, certain TVs qualified for free in-home repair. Last week, my TV began having this issue - it had no other issues. As soon as the TV finally powered on, the picture was fine and all the devices connected to the TV worked properly.

2011 Plasma 43" PN43D450A2D - My family wanted me to upgrade my analog gigantis 40" TV, which is probably still working today. At the advice of Best Buy tech, I purchased the above plasma to fit my new TV cabinet (for the analog). A bit overwhelming and worked fine when it was used. It was purchased in April 2011 and 2 days ago, it suddenly turned off. Every time I tried to turn it back on, the clicking started. The rest is textbook. I called Samsung customer support and if I presented proof I purchased this lemon less than 18 months ago, they would make an exception to the 1 year warranty. It was purchased 19 months ago, so SOL. We already have a Sony plasma which is in its 9th year of operation, almost continuous viewing and works very well. The Samsung has less than 2,000 viewing hours; it was an extra TV. I am livid and have not even paid it off yet! The repair will be a minimum of $229 if it is just the capacitor.

In June of 2009, I bought a 55" Samsung LED TV, model UN55B7100WFXZA. It has been a great TV up until about 2 weeks ago, when it started having horizontal lines and double vision. I called the customer service number and they gave me the name of a repair shop. I took the television set in and was given an estimate of $1,400 to repair it. They said the LCD panel had gone out. Well the TV is 3 1/2 years old and I paid $3,000 for it. I was told by the Best Buy salesman that LED technology is estimated to last 20 years. Does anyone have a similar problem? There is a rebate, I found out; but it is limited to within 3 years of manufacture date. I am outside of that by roughly 6 months. Does anyone know if the part can be purchased online for a cheaper price? Any comments would be of help. I hate the idea of having a $3,000 paperweight!

I purchased a Samsung LED TV on 6/17/2011. The Julian date (manufacture date) was June 2011. This is model #UN46D6000. The issues started the last week of August 2012, Saturday to be exact. Well the panel decided to go bad and horizontal lines, about an eighth of an inch apart, appeared shadowed behind the screen image. They went from right to left and faded as they reached the other edge. So my normal response was to contact Samsung. I spoke to a gentlemen about the issue. I performed the display test and reviewed possible scenarios. Nothing worked. I then repeated my model number and serial number to verify a warranty. Like I figured, it was out of warranty. I was shocked when he informed me that my warranty was off by a couple days.

I bought a 52-inch and 40-inch LCD flat screen in early 2010. Last month (Oct. 2012), my 40-inch in the bed room started not showing picture. The TV blue accent like works and shows its getting power but no sound and no picture. (Back track a bit) I have moved my 52-inch 3 times due to furniture change, daily use and the most (in living room) sometimes left on overnight. It has DVD, Blu-ray, computer, game system and has been bumped in party, etc. and it still works fine!

So there are thousands of complaints about Samsung products. My own five-year-old DLP big screen started developing white dots that now nearly cover the screen. The set is played infrequently. Those of us with a few years behind us remember Samsung as being a cheap product and Buyer Beware was what was usually associated with the Samsung name. Then, about seven years ago, Samsung became the most recommended TV and I had no problems with mine until recently; however, I should not be expected to pay $500.00 per year (paid $2500.00 for the set five years ago) for a DLP TV. Wonder what became of Japanese honor? I'm with the rest of you. No more Samsung products for me. Somebody needs to warn younger and new buyers about this brand.

Our one-year-old daughter touched our new $2,000 Samsung 55" flat TV with her thumb and finger, and it created a spot and crack. The screen was obviously defective beforehand. Samsung quickly told us they wouldn't cover it, despite the supposed 2-year warranty. And they said it would cost $2,000 to get a replacement screen. They were useless. I will never buy Samsung again in my life and would strongly encourage you to do the same. Sony and Sharp stand by their products more and have better customer service.

I bought a Samsung Home Theater system from HHGregg. I had problems during the manufacturer's warranty period and returned it once for repair. Thinking the primary problem was my own internet service or my wireless network, I spent three years switching ISPs and all of the components of my home network. After hundreds of hours on the phone with Samsung and on my own doing network troubleshooting and after the unit's three trips to the service center (each of which took three weeks), the unit still has intermittently muddy sound and cannot reliably connect to the internet. It drops the internet connection intermittently, interrupting programming. The warranty service when you can reach them, in itself a very time-consuming and unsatisfying ordeal, refuses to help. Count me as another report that the extended warranty is of no value.

My TV (Model UN55C6300SFX) started to turn on and off frequently a few months ago. I contacted Samsung. They then suggested doing a factory resetting process to return the TV to its original factory settings. It solved the problem temporarily, at least. My TV started having the problem again, but this time the resetting process to its original factory settings does not solve the problem. I contacted Samsung and they just said, "Sorry, we understand your frustration but at this time, the guarantee has expired. We suggest you (me) have it serviced," which in turn said service expenses and cost would be my responsibility. I am very disappointed. In the past, I have known that some Samsung model have some kind of fire hazard components and Samsung is currently replacing some parts free of charge. Obviously, this TV has the same problems as others. Why, do I have to pay for such service?

I purchased my Samsung 61-inch just over 3 years ago. About 2 months ago, I saw a white spot on the screen and I assumed it was something on the inside of the screen. About a week later, there was another dot, and now I am up to 10 dots. I called 1-800-SAMSUNG and all I basically got was a “too bad, so sad, you're screwed”. Their conclusion is the TV is out of warranty and the problem is most likely wear and tear. I say that is **. The TV was originally over $2,000, but I bought it at about $1,800. I got ripped off if wear and tear on something like a TV is only expected to last 3 years. I say if you’re going to purchase a TV, do your homework; and if necessary, keep saving your money for something that might cost more but is better quality! I will personally never purchase a Samsung product again!

I purchased Samsung LCD TV about 3 years ago. It began having horizontal lines and distorted picture. I had the TV checked out by the local repair shop and I was told that the cost to repair was more than the TV was worth. Basically, they told me I have a $1800 Chinese boat anchor. I will never purchase another Samsung product.

I've given away working CRT TVs of 15 - 20 years, yet my Samsung LCD quits after a little over 3 years?! Samsung repair (after 6 weeks) can't even figure out the problem and now think it's the main board (over $800). Their customer service is an oxymoron. We will never purchase another Samsung product.

I sent my Samsung Plasma TV # 5450 2006 to an approved Samsung shop to be repaired. The tech told me that Samsung didn’t make parts anymore for it. I was floored. Who sells anything in the U.S. and doesn’t back up it with parts! I contacted Samsung customer service 3 times, with 2 tickets made out, e-mailed copies of all tickets and still got no answer! Never again Samsung; I own 4 TV sets at my homes and yours won’t be my next selection. Hello LG/Sharp.

I am having trouble with Samsung honoring their one-year warranty after my screen spontaneously cracked on my plasma 51-inch right in front of me. The sound still worked but when you tried to cycle power, electricity would arc through these cracks. I went online to find out what the phenomenon was and saw multitudes of people with my same issue and being denied their warranty. When I talked with the executive level representative, they told me since the crack in the TV screen was cosmetic (even though the screen wouldn't power up because of it) that it was not covered. Because this crack keeps my TV from functioning, this is not cosmetic, but they voided my warranty. One of the representatives went on to tell me that since I didn't answer my phone when their service tech called to schedule an appointment to have it looked, at that my case was closed and my warranty was now void and could never be reinstated.

I contacted Samsung last Friday when my Plasma TV (Model LN46A650A1FXZA) stopped turning on. Instead, when the power button is pressed, the TV makes a "clicking" noise. The customer service was nice and opened a "trouble ticket" and stated that someone would be in touch to schedule a repair as this was a well-documented issue with the capacitor. She also stated that Samsung was responsible for the repair.

I recently bought a 55" LED 3D top-of-the-line Samsung TV. Less than 2 months later, the TV is restarting itself, and has a burnt out pixel. A service tech was sent out to "repair" the problem. Less than an hour later, it's doing the same thing. This problem has been ongoing now for a full month. I called and emailed Samsung customer service repeatedly, but all I get time after time is the standard company line "I’m sorry" for whatever concern it may be. I was told I would be called in 2-6 hours with a decision on what would be done. Six days later, still no call. Another follow up call, and now I will hear back in 24-48 hours (sure I will). I’m not sure how Samsung gets away with selling these clearly defective products and then doing nothing to fix the problem. I’m not sure how long I am expected to "live" with a malfunctioning TV while they drag their feet doing anything about it.

I bought a 40" flat screen from Game, Boksburg. When I received the TV, the AV cable was not with the TV and your rep, Warren, told me that he will give it the next Sunday. Sunday I was there and he did not have the cable. He told me to come through the week and he will have one. The following Sunday, I was there and then he took my cell number because he is still waiting for a cable. Yesterday I was again at Game Stores and he was not there and no cable. I phoned your office and spoke to the technical people. They told me that I had to buy the cable, as you do not get it with the TV. I can't believe it. Know that I am going to put it in all the papers an advertisement telling the people not to buy Samsung TVs because you have to buy the cables separately. It is the same, buying a new car without an engine. Thank you. I do have lots of Samsung products, but that TV is the last one I'll buy.

I have had this PN50A400 50" Plasma TV for just over 3 years. It is in a well-ventilated area and only watched in the evenings. I have probably less than 3000 hours. Then suddenly, a vertical black bar about 1/2 inch appeared 1/3 into the screen. I called Samsung, and they recommended 2 repair shops. They both quoted over $1000 to fix, which was more than the cost to replace. So I called Samsung back and they said since the warranty expired, it would not be covered and there is nothing they can do. I wrote the office of their president, and an impersonal email came back with no person's name, saying the same thing. I have 3 other large screen TVs from other manufacturers that are older and still work. So why is Samsung saying their plasma TVs last over 60,000 hours? Is this deceptive? I will never buy or recommend a Samsung product based on their lack of response. My only guess is that this happens so many times that if they were to accommodate me, they would have to do so with thousands of other customers.

I had a $1,800 Plasma TV for 1-2 months past warranty and it quit working. I called Samsung about it and got the runaround. I looked it up on the internet and apparently, lots of Samsung TVs had the same problem. So I called them back, they admitted to knowing of the problem but insisted the Plasmas were not affected. I bugged them several more times to no avail. Later I found out Samsung settled lawsuits about using inferior parts in their products. Lo and behold, my TV is still not covered, but other Plasmas were!

Samsung buyer beware. Samsung electronics continue to make timely mistakes and refuse to compensate for them. Samsung doesn't care when your TV goes on a blink even before the warranty has run out. It gives more money after value or just a white elephant. I bought a Samsung 32" LED TV (22/10/2010) Series 5 model UA32C5000, from LULU Al Wadha Mall and took it to my home in Kerala-India. Having used this TV set with much care and all possible precaution for 23 months, I was very disappointed to see it has quit working. It pinched my heart to think of the amount I paid for this TV (nearly AED 3000) that could perform well for just 2 years. I never expected this from such a reputed brand like Samsung. Nevertheless, the only consolation and hopes now left for me was that the TV was still within the warranty time of two years.

I had a very pleasant experience with Samsung Customer Service when I reported that my TV (Model LNT4069FX/XAA) was taking up to an hour to stabilize when it turned on. It would automatically turn off and on while making a loud clicking sound. Capacitor issue? Maybe. But this involves the main board (which contains capacitors). The repairman that came to my home said this model has frequent problems with the main board. It will cost $296.31 to replace the board: $135 for board/$150 labor. This is nearly half of my monthly Social Security check. I called Customer Service and was advised: The Court decision included only the capacitors in the Power Supply. The capacitors in the main board were not covered under the class action suit. Do we need another class action suit brought to force Samsung to correct a problem that "happens often with this model [technician's words]”? Anyone out there with the same problem (and we know there are), guess it is time to take action. This is not the way to treat customers. Samsung needs to realize there is real value to "future business", and this is not the way to get it.

I bought a 46" Samsung 3D HDTV in October 2011. I was thrilled with the picture! At the end of September 2012, we noticed horizontal lines on the far right and called Samsung Service. After 30 minutes on the phone, they finally said someone would come out to "repair" it. Ha! All the guy did was take photos of the TV. We then got a call that the screen was cracked, and Samsung doesn't cover cracked screens at any time, even 1 day after purchase! I then called their "Executive Customer Service", and the rep said "No, we do not cover the screen!" And of course, that is the most expensive part! At the time of purchase, we mistakenly bought Best Buy Service Plan. Upon calling Best Buy, they said their worthless plan doesn't cover cracked screens either! Googling for cracked screens, one finds many, many HDTVs with screens that crack. I'm going back to my old 36" Sony CRT TV - forget multi-thousand-dollar junk HDTVs!

I bought this Samsung PN58A550A1FXZA 58-inch TV over 3 years ago. After 3 years of playing, one day it started making the same clicking noise that everyone else complains about. Most of these TVs have too many complaints about power supply issues or bad capacitors. Some models are fixed for free! After contacting Samsung, I was told this model that I have is not covered for this problem and is not fixed for free. I am so angry, frustrated and disappointed with Samsung. In 2008 Samsung was said to have one of the best pictures - even over Sony and Panasonic. Samsung came out of nowhere and got famous. Now you are too cocky to fix your mistakes. Why does Samsung fix only certain models for free and then have consumers spend more money on these expensive Samsung TVs that basically have the same symptoms and problems? These TV sets were very expensive. When I purchased mine, it was almost $3000.00. My RCA projection set is still running after over 13 years!

I bought my Samsung TV a couple of years ago and am very unhappy with my purchase. The first thing that happened was the on/off button on the TV stopped working. Okay, so I let that slide, writing it off as a minor mechanical issue - maybe a spring or something like that. Recently, however, the TV has been taking several minutes to turn on and the time from pushing the power button to start up is increasing by the day. It makes this clicking sound and then finally after a long series of clicking, it turns on. I'm very irritated with Samsung's poor customer service and shoddy build quality. I have a Samsung refrigerator and it has problems as well (doors slightly uneven, Gerry-rig fix by the tech to prevent it from catching on fire, which left an unsightly raised area on the top). But I digress.

4-year-old Samsung LCD TV (model lnt4053h) - I am having the on/off problem that seems to be caused by the capacitors. I called Samsung and was on hold for 30 minutes. I was about to give up when they picked up the phone, and 5 minutes later, they had set up for a local company to call me to set up a free repair, replacing capacitors and power board.

I bought the TV in 2008. Now just 4 years later, the red light in the lower right just flashes. It won't turn on. Samsung said there are known issues with the capacitors, so they sent a repairman out to look at it. He came, swapped out that board and it still didn't work. The repairman said it's definitely the main board (motherboard). I ordered that part, put it in and still the same issue. Samsung called me back and said there is nothing they will do to correct this. I will never buy another Samsung product again as they do not stand behind their poor quality products.

I paid $3,800 for this TV from Best Buy in 2010. The power supply card has gone up numerous times. When they were replacing the card, the new one blew up in their face. It worked for a while, and then stopped. Both Best Buy and Samsung refuse to do anything with this lemon. I guess I have been ripped off by both of them. Is there no justice? How in America can they get away with this?

We bought a Samsung 46" inch TV in 2008. About two weeks ago, we noticed it was taking longer and longer for the TV to turn on. The power light would turn on and off several times before it would come on. It got to the point that it was taking 10 minutes for the TV to finally turn on. I saw on the reviews that some TVs were recalled.

I brought 32" Samsung TV from Best Buy on 06/17/2010. The on button started to take longer and longer to come on for TV. Last night, the TV shut down while I was watching it. I tried everything the manual told me to do but would not come on. This morning, I called Samsung on the number in the manual. I told them I had bought a 32" series 450 model LN32C450E10. They said my warranty had expired and that I could take it to get repaired at my cost or buy another TV. I do not think a TV should stop running after only two years of normal wear.