Samsung TV Reviews

I have a two-year-old Samsung 40-inch LED TV which is now out of warranty. There are red, green and blue lines going from top to bottom on the left side of the screen and Samsung has no answer for this problem. I would like to start a class action suit to help everyone with the same problem.

We bought a 52 inch Samsung LCD TV in 2008. Keep in mind it was in storage for two years. Now, in 2012, either when the TV is turned on or shortly after running, the screen will either freeze with what was being watched or the screen turns to a host of colored lines up and down. The only way to clear the screen is to hit the power breaker. The image remains when the TV is merely turned off. Samsung was contacted and I was told the problem may very well be the surge protector. Really? To trouble shoot, I tested the hook-ups and surge protector by putting our LG in place of the Samsung and it worked fine. I have a repairman coming by today for $75 to determine if the Samsung is worth fixing.

I purchased a DLP56 TV Samsung. The TV is less than 4 years old, and it started to turn off without command. I called Samsung and got an appointment. Then with cause, they canceled the appointment by email. I contacted Samsung again on 10/14, having the same problems. They attempted to have another repair service call scheduled, and I was informed that the repair service only operates in Melbourne, Florida. I did inform them that there seems to be a manufacture defect. After reading numerous complaints with the same issues, I was amazed of how many were experiencing the very same issues with Samsung products. Please if there is anything as a consumer law, this cannot be ignored. Thank you for your cooperation. This item is not a cheap purchase.

LCD Board defective: I am an owner of a Samsung LCD television model LN T4665FX/XAA. Like so many others, my television recently had to be repaired under Samsung's TV capacitor recall. This repair did fix the power on issue that it was having but did not fix the dark picture issues. As of yesterday, my television has gone completely black (although it does have sound). I have found hundreds of boards dedicated to people with this exact same problem and am wondering why it hasn't been added to the recall for this model. I spoke to Samsung and they said that it was not covered under the recall or under warranty and that I would have to pay out of pocket, just like every other poor sucker who bought one of these lemons. I would love to know if anyone is pursuing this issue.

I purchased a new Samsung Series 490 Plasma TV for my son, for high school graduation in May 2010. He left shortly for college in August 2010 (TV not used since). I went in to clean his room for his return in November. I was excited to see him. I tried to turn on the TV to watch Debate while cleaning. Only a red light blinks on the lower left corner. I called the cable service provider, and they say it’s not the cable. I called Samsung, and they say that the TV is broken and my warranty just expired. This is ridiculous. We spent a lot of money for this TV. You should be ashamed of this product. We bought a 2-year warranty, and 3 months later, TV doesn’t work. Everything is Samsung in our house, down to the Galaxy 3 cellphones we all use.

I purchased Samsung 56" DLP HDTV on January 3, 2009 with three years extended warranty. In March 2012, I got no picture. I called local TV repairman. He replaced the lamp and charged about $348.00. Now on Oct. 8, 2012, again I got no picture. I called the same repairman, and he told me that there might be other part which is causing the lamp not to turn on. Then, I called Samsung. They shrugged me off and said I am on my own because my extended warranty has expired. Since I read some many negative reviews about Samsung and I bought my TV on January 3, 2009, I should be covered under the settlement because my TV was manufactured before December 2008. Where can I find out?

After only owning this Samsung 46" LED HDTV for two years, it developed vertical lines at the top half of the screen. After it warms up, then there is a thin horizontal line across the middle of the screen. Everything above the line is totally blurry. Everything below the line is sharp and clear. We jumped through all the hoops with Samsung only to be told there was nothing they would do for us, except submit a repair ticket to a local TV repair shop. We had already spoken to the repair shop and they said it needed to have the panel replaced. The cost would be $900 + $275 for labor. So, now we are stuck with a piece of garbage TV. I will never buy another Samsung product ever. We were actually thinking about buying a new top of the line Samsung refrigerator. We won't be doing that. Don't buy Samsung is all we can say. Their customer service and support stinks.

I have a three-year-old Samsung 40" LCD television I purchased for almost $900. Shortly after we got the TV, it began making loud cracking noises. But we had no other problems. About two weeks ago, we noticed it was taking longer and longer for the TV to turn on. The power light would turn on and off several times before the TV would come on. It got to the point that it was taking 10 minutes for the TV to finally turn on, and then finally last week, it stopped working at all. I have a couple friends who repair televisions, and they both told me it sounds like a capacitor problem, which is an ongoing problem with Samsung TVs. They told me to contact Samsung and that they should take care of it for me. Originally, Samsung said they would take care of the problem and have someone come fix it. Then the repair company informed me I would have to pay for the parts, labor and service call.

I'd like to know where and how to file a claim against Samsung about the bad capacitors problem for TVs from 2009 and up. Since only TVs till 2008 are getting repaired for free, I think all of us with the same problem should file a claim against them and try to make them accept the responsibility with this issue.

The Samsung 61-inch DLP TV no longer works. It does not turn on. I have blinking lights on the front of the TV. I have had to replace the lamp multiple times and have recently been told that the cause of my problem is due to a capacitor issue with the TV. I contacted Samsung and was told my TV was not covered under the class action suit even though it was purchased on 10/29/08. I am concerned that this may cause a fire due to the overheating of the ballast. Samsung is not willing to help fix the problem. Samsung is not taking responsibility. Therefore, I am going to file a complaint with the NYS Attorney General's office. Anyone else having any issues similar to this, please do the same and hopefully Samsung will be held accountable. I am shocked at the number of people that I have read having the same or similar issues that I am with a Samsung TV.

46' LCD TV LN46B650T1FXZA - After 3 years of normal usage of our TV, which cost us close to $2,000 3 years ago, the LCD panel went bad and Samsung will not help with any of the expenses to fix the TV. It is estimated to cost us $1,000 just for the part.

I purchased Samsung LN52A750RFXZA in 2009. In 10/2012, TV starts clicking and won't turn on. I've learned that there is a settlement notice for TVs 2008 and prior with this issue. Since my TV was manufactured in 2009, it's not covered under this settlement. My complaint is that you're aware of the issue and regardless of the year, "it is an issue." Samsung will not repair and wants me to pay for the service charge. I will never buy Samsung again!

I purchased a 52" Samsung Model LN52A550P3FXZA LCD HDTV three years ago and the TV has started turning on and off and coming up with a green screen and screeching sound for approximately 10 times until it finally heats up and remains on. The picture is fine after this initial fiasco. After researching and contacting Samsung, they did send out a technician that replaced the capacitor but told us that was not the problem; it was the motherboard. Of course, as soon as he finished and turned the TV on, the same problem existed. Samsung will not offer any assistance with the motherboard issue. I have a 20+ year old RCA that has never had any problem and feel this expensive Samsung is a piece of junk and that they should stand by their product. I plan on telling anyone who is thinking of purchasing any product by Samsung to reconsider.

I purchased a 55" LED TV in July 2010. It was fine until a few days ago, the TV won't turn on anymore. I googled online and found out it is a know issue of defected capacitor on Samsung's TV. In fact, a settlement has been reached in a class action lawsuit filed against Samsung. However, the settlement only covers certain models and manufactured prior to Dec 2008. So my TV is not covered. I hope there will be another class action lawsuit against Samsung to cover the capacitor defect on all the Samsung TVs. Meanwhile, I will not buy a Samsung product again.

Two years ago, I purchased a Samsung 46" LCD TV, model LN46B650T1FXZA. Last year, I began having an error message pop up saying "No Device Found - USB2 Overload" with nothing in any of the USB ports. It was annoying at most, and after downloading new firmware, it reduced the frequency that it occurs but did not eliminate it. Being just out of the 12 month warranty, the only option for a permanent fix was $300 to replace the main board. I elected to just tolerate the popup.

We purchased a 40-inch Samsung flat screen LED TV (model no. Ln40a550p3f s) and had no problems - it was not damaged. It just didn’t power on one day, and it hasn’t turned on since then. The power light on the front flickers - it turns on for a couple seconds and turns back off. We tried buying a new power cord, but it still doesn’t work. I don’t understand how it just stops working.

My TV is a Samsung LN32A450C1D that isn't working due to bad capacitors. Now, Samsung has a settlement class action that covers the problem with TVs manufactured only till December 31, 2008. And because mine was made in January 2009, it won't be repaired for free, even if my model is in the list of TVs with the bad caps issue. I'm not the only person with the same problem. I think Samsung should take responsibility with this situation. It doesn't make sense that older TVs with the same problem are getting fixed and a newer one doesn’t.

I have a two and a half year old 46” Samsung LCD TV (LN46B630N1FXZA) that has thin black horizontal lines that go from the top of the screen to the bottom. After researching the problem online, I found that Samsung TVs have a serious problem with this issue, and even worse, that they are not admitting or assisting their customers in rectifying them. After speaking to four operators from Manila, Philippines, to Greensboro, South Carolina, I was told that I could either have an appointment set-up with a Samsung approved service provider at my expense or accept their sincere apologizes as my warranty had expired. I was told by all Samsung representatives that they never heard of the problem I was having.

I bought a 52" Samsung LCD TV (model LN52A580) a little over 3 years ago to have it developed a black line down the center of the TV. Had I known that Samsung doesn't stand by their products or even care about the shoddy workmanship, I would have spent my money on a Vizio or some other brand name product. I suggest that buyers stay away from Samsung and as a former customer with four other Samsung TVs, I am just buying time until they go out too. I will be spending my dollars with some other company!

I paid $2500 for a 50" Samsung. One year later, it started turning itself off. Repairman came out and replaced the lamps thinking that was the problem. I turned the TV on the other day and all it does is make a very loud humming sound. I had to unplug it to get it to stop. I found the class action info online. My model is not listed. I know it's the capacitor. I called Samsung directly and was told my model is not on the list and basically, you're on your own. I told them that they know it's the capacitor. She said sorry and hung up. People! Do not buy Samsung products!

My warranty has expired on the Samsung 55-inch LNT5265F and I am having the same problem described by many: multi-colored dots and the TV restarts 2 to 3 times right now. We bought this in March of 08, so it's been over 4 years. I remember having a Sharp back in the day, a 32-inch which lasted without any problems for over 15 years. Well, I got this for $2,600 from Sears, so I guess it was a good price at the time, but I’m really disappointed. After researching the internet, it seems that Samsung may have used cheap capacitors on the power supply board. Hopefully, I can replace them myself. We'll see what happens.

Until recently, I worked for a company that sells and handles extended protection plans for over 200 companies. Every Samsung item that was sold with an extended protection plan, we had to replace the product over and over. I was advised that the stores tell customers that Samsung is out in California. It is not in California! Samsung is a Korean company, as in Korea! Not the United States. Samsung makes every product they sell in either Korea, China or a very few items are assembled in Mexico. All of Samsung's parts are made in Korea or China, with all the materials that make-up the parts also coming from Korea or China. Personally, I have handled over 10,000 customer calls about Samsung, people crying over their mistake buying Samsung. Please people, OMG! stop throwing your money away!

We take very good care of all the things we own, I would like to state. We left on a Saturday, Sept. 15th, 2012, to go camping (TV worked fine that day). Then we came home on Monday, September 17th, 2012, and there was absolutely no picture but the sound worked. I called the place we bought it from and paid $500 insurance policy for. They sent out the local TV repair place and voila, "It is your fault the screen cracked under the glass." There is no chance we are throwing things and the TV has never been moved since we bought it! Insurance we paid for still has 2-1/2 yrs on it. ABC Warehouse will not refund that money nor will Samsung. We paid a lot of money for this and we just want some retribution for this, as we know we did not cause this to crack.

I bought a 50" plasma TV Samsung model PN51D430A3DXZA less than a year ago and it's still supposed to be covered by factory warranty till 01/01/13. While watching TV last Friday, I heard cracking noise and spider-web appeared in the right upper corner of the TV. I was afraid it will blow up and unplugged it right away. Saturday morning, I emailed Samsung support and they made an appointment for Thursday (ticket **). Trying to be helpful, I did email them the picture of a screen so they know what to bring along.

I purchased a Samsung LCD TV, 40 inches (Model no. LA40B5501) in the month of September 2009. This product of Samsung comes with a warranty of one year. Samsung has cheated me right from the date of purchase by supplying a defective LCD TV. This is evident from the fact that within a few months of purchase, the motherboard of the LCD TV stopped working and after taking up the matter repeatedly with the service center, it was replaced with a new one. However, the real flavor of buying Samsung TV was yet to be seen. First, its circuit got damaged, then its remote had issues and to get them repaired, I have spent my hard-earned money only because Samsung has supplied me the defective product.

3-year old TV, same reported problems with colored streaks. I took it to their repairman and it's going to cost $900.00. Samsung had the nerve to offer 10% on a new TV. They gotta be joking. I'll never buy Samsung again and have already talked to several people out of buying Samsung.

I bought a 32-inch LCD TV from Dell about three months ago. I did not have it but a couple of weeks and it started turning itself on and off. And now it turns off after a few minutes and won’t come back on for awhile. When it does, it turns itself right back off. Samsung gave me no help at all and said they would be in touch. It has been weeks and I heard nothing. The TV is under warranty, but I doubt if they will honor it. Dell said I had to deal with Samsung, so I guess I’m out of luck.

I bought a Samsung PN58C550 plasma TV. On the TV, when there’s a white background, there are colors from one side to the other. I had to have the panel replaced twice, but it is doing it again for the third time. They refused to help anymore and I called at least 10 times and each time I get different answers. I am not happy. I paid a lot of money for the TV. I think they gave me a defective panel on purpose knowing that they would not help anymore.

I purchased a Samsung 50" LCD TV in 2010. Lately, I've been noticing on the left side of the TV Screen is covered with multicolored vertical lines. However, I understand my warranty is out. I noticed there are several complaints on this problem and looks like a default with the TV. Can someone please help me?

I bought a Samsung 50 inch 1080p plasma TV (model # PN50C550G1FXZA) from Best Buy on Sept. 07, 2010. On August 10, 2010, a thin black horizontal line formed across the screen approximately 6 inches from the top. Two weeks later, another horizontal line formed about an inch below that one. I then contacted Samsung regarding this issue. I gave them my information and asked if they had heard of this problem. They assured me they hadn't. They suggested I take some remedial steps to resolve this issue and then if not call them back. I called back and they said they needed all of my info again. They started suggesting the same steps I had just tried. When I said that didn't work, they began transferring me and each time asking for all of my info again. Finally after a week of calling back, they transferred me first to a supervisor and then to exec. customer relations (again needing all of my info), each time saying there was nothing they could do for me. It was my problem.

After only owning the plasma TV for a little over two years, I am starting to get black horizontal lines. They refuse to help me and want to charge the cost of the TV to repair it. Then they say they can’t guarantee it will fix the problem, but I'm still going to be out the money. What a joke of a company. Retailers should be ashamed to even sell their brand.

I bought the new Samsung 36" TV in 2007. After about 1 1/2 years, it would no longer show a picture when I turned it on. Samsung thought it might be the capacitor problem that they were supposed to fix and I had a covered model. I brought it to their authorized representative (70 miles away) and repairman said it was the power board or something like that. It's been so long. Not covered. I paid $800 for a TV to last less than two years. Never again.

I have made several attempts with Samsung Customer Service as well as their parts distributor, JJ Parts, to get the proper part for my defective Samsung TV. I purchased a $1400 46” LED TV from a Big Box Retailer approximately a year and a half ago. This week, the power supply to the TV suddenly went out and we have no power. My model # is UN46B6000VFUZA. To make a very long story short, after speaking with Samsung to troubleshoot, I was given the part number AA95-01846B as the power supply board for my TV. I spoke with JJ Parts (Samsung distributor) and was told this part was on national back order and would not be available for up to 6 weeks. I expressed my frustration and was told a representative from the Exec. Customer Relations team would be reaching out to me the following day.

I have a Samsung 65" DLP TV, and it started getting white dots all over the screen. I contacted Samsung, and they were no help. They refused to fix it, and I got information for a TV repairman, who works with Samsung. I called the repairman, and he said that was a normal issue with the TVs and to call Samsung and ask for the ECR and they would fix it for free, as they have had a lot of issues with those TVs and have been fixing them for free. I called the Samsung ECR and basically was told I was out of luck. How can you make a product, find out that you have thousands or more of products that are defective, and not fix the problem for your customers? I am disgusted with this company. I have spent tons of money buying their products and will not spend any more. I strongly suggest to look into another company when purchasing your electronics!

I brought an LED TV Series 7 in Feb. 2012 from Sears and within two weeks, I had problem with the Smart Hub Remote not working. I was told a new replacement remote would be sent in March. Now Sept. and I still do not have the replacement. It's been over six months to send me a replacement and still waiting. Samsung's excuses are it was back ordered, sent to the wrong address and I must wait for that person to return my remote, incorrect data put into system showing I have received when I have not, and shown as sent when not and more. The remote burns up batteries and in order for me to get it to work, I must replace the batteries. I have spent a minimum of $50 over more since March replacing the batteries. Battery replacement has been a once a week and sometimes twice a week process since Feb.

I bought a Samsung 32" LCD TV a little over a year ago. It started flashing all the time, and then one day, it graduated to audio and no picture at all. I called Samsung and they had me run a diagnostic on it to determine that the TV needed service and their warranty is only for a year. They offered for a tech to come out and look at it, but I was going to be charged $99 for a service or take it in to a repair shop. I have purchased Samsung products in the past, but will not buy another Samsung product again. It lasted just long enough to come out of warranty.

First, I am very angry from the service and the quality Samsung is providing us. More than 4 weeks ago, we were in contact with the customer services and the complaints department in Egypt for the exchange of a 40” LCD (Type number: LA40D550, Model: LA40D550K7R, Model Code: LA40D550K7RSMN) as it stopped working due to some technical problem with the television. It stopped due to a technical problem, not due to personal misuse. So normally, the television should be exchanged with a new one because it’s still in the guarantee period. But the agent here in Egypt is not responding to any of our complaints. This is so unprofessional. We are supposed to be dealing with a good company; but actually, we’re not. Please proceed with the exchange (because a client is very angry with your company). More telephone numbers to contact us: ** and **. Thanks.

Dead 32" LCD, minimal use - The TV no longer powers on or does anything. Unfortunately, Samsung warranty is only one year and this TV isn't on the list for the capacitor class action suit. I am not interested in buying disposable TVs. On Google, I found several people with the same model with the same problems. Samsung needs to own up to the cheap parts they use and admit that they still have widespread TV quality issues. Model LN32B360C5D.

Samsung plasma TV model #hpt5054x/xaa - Samsung had a lawsuit to replace faulty capacitors and that just happened recently. I had these faulty capacitors replaced by Samsung for free, but now I have a new problem. I have a black screen. What I am thinking is that the faulty capacitors fried the motherboard and now this issue is on me because Samsung only had to replace the capacitors. I have only had this TV a couple of years and spent $2,400 on this TV. You would think it would last longer and they would own up to their problems...

I loved my three-year old 32" Samsung TV until it developed a problem last week: a wide vertical strip running along the right side of the screen that is sometimes white, sometimes looks like pinkish crown molding, and is sometimes multicolored. I am going to see if it's worth repairing or if I should just junk it and start over. It's very disappointing. My sister's Samsung (52") lost video a few days after the warranty expired. However, the company fixed the problem for free.

I would like to express my concerns that I am having with my Samsung LCD television. I purchased my TV about 4 years ago and a few weeks back, I started to see white dots appear on the screen. I did some research on the Internet and was amazed at how many consumers are having this same issue. I called 800-Samsung and was treated very rudely and was told that this has been an issue with the DMD that was made by Texas Instruments.

In Jan. of 2010, we purchased in good faith a 65" Series 6 650 LCD TV from a reputable local home theater store (which we don't wish to name right now). In May of 2012, the TV went blank/black (video went out). We were under a 3-year extended warranty with the store and called them. The store picked up the TV and we had to watch TV in the bedroom for the next 2-1/2 weeks as the other TV is wall-mounted. The TV was returned repaired and once again on July 25 of 2012, the TV went out (same situation - no video). The TV has been out for repair at the store for almost 5 weeks and we are having a difficult time getting the store owner to return calls regarding what is going on with our TV. We paid almost $6,000 for this TV in addition to another $2,000 for mounting and hookup to hide the wires in the wall. We feel we may have gotten a "lemon".

My Samsung 46-in LED Smart TV (model UN46D6003SFXZA) that I bought in December 2011 turns itself off randomly all by itself. It also makes loud crackling like something inside the TV is going to explode or catch fire. The crackling has happened twice now since December. Customer service just told me to do this and do that, check connections, and so on. Nothing worked. I sent over the receipt, and now, they said they do not have any copy of my purchase receipt from Best Buy. The picture is beautiful, and features, if they work, are good. I just do not want my TV to catch fire, and I want it to stop shutting off by itself all the time. This is my only TV. What do I do. I won't recommend Samsung to anyone after this, since apparently, this is so common with their TVs.

DLP TV recall - I set up a repair. I was told later that a power board for a TV less than 4 years old was not available. My model is supposed to be repaired under the settlement agreement. Somewhere, someone has a part for this TV.

I purchased a Samsung 52" LCD #LN52A850 in November 2008. A few weeks ago, about 1/2 of the screen was covered with multicolored vertical lines. Samsung told me I was out of warranty and to call an authorized service center for repair. A tech came to my home and said I had a defective panel which would cost over $1,000 to repair. I called Samsung and spoke to at least 3 people who say there is nothing they can do about despite the fact that they admit that they are selling defective TVs. I think that Samsung is in breach of its implied warranty under the uniform commercial code. I've lodged complaints with my state attorney general, the BBB and the FTC. Samsung needs to be stopped. They can't keep on selling consumers defective TVs and then hide behind the out-of-warranty issue.

I was shocked to find that through the Samsung Smart TVs and Blu-Ray Players, my family had full access to Adult content, without any pin code or privacy notice, by accessing HBO GO Late Night videos and Netflix NR films (search for X - full frontal nudity). I checked the Samsung Smart TV content guidelines, and it said that Samsung is very strict about enforcing "nudity" standards. It appears that in order to promote their TVs and Blu-Ray players, they are actively promoting HBO GO and Netflix, even though they violate their guidelines. Please get them to remove these applications from their channel store, till HBO and Netflix clean up their act.

After researching for several months, it was clear that Samsung got very high ratings for their products. So in February 2008, I purchased this beautiful set (Samsung LN-T4661F LCD TV) and loved it. A year later, after my warranty was up, I had a burned out capacitor. The repair cost was $100. Within 6 months, a thin green line appeared on the right side of the screen but gradually disappeared after about 10 minutes. Over a period of a few months, the line became black and did not disappear, only faded to red. From red to green - where's Santa? Meanwhile, dark clouds are blossoming on the screen, like a Rorschach test. I started combing the web for info and discovered that this display panel problem has been a problem with Samsung for at least as long as I have had the set. Why were they not recalled especially since they apparently knew about it and were still selling them?! I cannot afford to replace the set - even at the low prices available in this economy - and I'm continuing to watch it with these defects. I'm spitting mad at these Samsung people!

Poor quality and known defects - The TV has the white screen and looks like a negative image. Samsung knows it's a manufacturing defect but refuses to take ownership of the problem.

We were watching TV (50-inch plasma) one night and the TV made a loud crack and went black. We have only had it a little over the two years which is covered without additional coverage. We feel this model should be a recall because we have read other people's complaints and they are in the same boat with their plasmas. We would like Samsung to stand behind their product, we paid good money for this unit and believed Sears when they told us that it was top of the line when we purchased it. Please respond. Thank you.

I bought a Samsung refrigerator. After 2 years, it stopped cooling. We complained about it but 4 to 5 times they took it, repaired it and we got it back still the same. Afterwards, they installed the net like at the back of it where the sides were getting wet and it's just woeful to use it. The company is saying it's electronic goods, so it happens. Afterwards, we bought 32--inch Samsung LCD TV but after 2 years, it's screen went off and now they are saying it will take 15000rs to repair it. My questions is, why this company is looting poor consumers' income by producing such duplicate products?

Our Samsung television model LN40B550K 1fxzc keeps turning off while we are watching television. It is really annoying especially that the warranty just ran out. It seems like planned obsolescence.

Exactly 3 years ago, my Samsung TV was first put in use. Currently, when I turn on the TV, it stays on a black screen for at least 30 seconds before projecting an image. When changing a channel, there's a black screen for about 15-20 seconds. When turning off the TV, a black screen with the audio is still on for about 10 seconds before turning off. Now, I realized I no longer have a warranty; however, I work 50+ hours a week and live on my own. Needless to say, I don't watch a lot of TV. Also, Samsung is stating this is "normal wear and tear" yet when I researched this further, I saw the 2008 models (mine is a 2009) are in a class action settlement for the exact same issues I am having. I have spoken to Samsung via online chat, telephone, email and Facebook now. With the exception of the online chat, I had made it known that I want to speak to a Supervisor about this issue as I refuse to have it serviced when it is clearly a poorly made product. Yet, that has still not happened. I do not feel that I should be responsible for the capacitor. Maybe I shall wait till there is a class action settlement with the 2009 models, because I am sure it is bound to happen.

Samsung should stand behind their product. A 42-inch LED Samsung that is 1 year old had the master board out in 2 months. Now at 1 year. it has no A/V. It has been out 2 weeks. After 8 calls, I just found out that in order to get a replacement, the TV has to be "unrepairable" or they will keep repairing it (that is until your warranty runs out). I bought 4 TVs in the last 14 months. No more.

50" Plasma TV model #PN50C430A1D - I bought the TV new from Leon's Furniture in Ottawa, ON less than 2 years ago. In the first year, I had to get it repaired due to a negative image showing on the screen. Now I have a thin red line appearing on the right-hand side from top to bottom of the screen. It will cost me approximately $1,000.00 to get a $900.00 TV repaired, which is not even 2 years old, so it is a write-off obviously. Samsung is not willing to help even though I purchased 3 TVs from them in that same time frame. They say that it's too bad, I wasn't lucky. Wow! Thank you very much Samsung for treating a loyal customer this way. Needless to say, they have lost my confidence and support in their products. So consumers, beware of Samsung Plasma TVs.

I bought Samsung 46" LED Smart TV three weeks ago. The TV remote was DOA. It had to be replaced. TV now goes into some mode where the remote will not do anything. TV needs to be power-cycled every time this happens. Buyer beware! It seems like Samsung quality control is nonexistent! If you do buy a Samsung, purchase maintenance or extended warranty.

I called s Samsung about an issue with the capacitors in my LN46C63051FXZA. They instructed me that my TV was out of warranty and that they would open a service ticket that will cost me $400 to be repaired. After doing some research, I have found that this is a common issue with Samsung TVs and it appears that Samsung has been fixing the issue for many others under a onetime extended warranty just for this issue. I did as the forum on your website suggested and I called Executive Customer Service. After being put on hold for a few minutes, she came back and said that there was absolutely nothing they could do. I would really like some guidance and assistance in what I can do to get Samsung to work with me on this issue. I understand that any other issue the TV may have will be my responsibility however, I am very dissatisfied with their customer service and customer loyalty at this time. Any guidance would be greatly appreciated.

I bought a Samsung LCD TV a little over a year ago. It started flashing all the time. I called Samsung and they emailed me a file which I downloaded to a flash drive, and then I placed the flash drive on the back of the TV. It worked for a day and then it started flashing again. They offered for a tech to come out and look at it, but I was going to be charged $99.00 for a service call so I said no. I will not buy another Samsung product again.

My Samsung 42" plasma TV is defective. It clicks on and off by itself. When I called Samsung, I was referred to their department who handles the capacitor issue, which they call it capacitor settlement. After speaking to their representative, I was told that my 42" isn't covered, only 52". The symptom is similar. I was reading the messages in the Samsung Facebook page and read one FB member that his 52" has the symptom and reading the messages from Samsung which said that his 52" plasma isn't covered and he has to pay for the service.

Incompetent and arrogant personnel: My TV happens to be only 7 months old and still under manufacturer's warranty. It got damaged, and Samsung has refused to honor the warranty. I wanna sue this company, and I need help. I might get nothing out of it, but I am a poor woman who spent months saving for this TV and I just want my TV repaired. I talked to one of their managers, but they just laughed at me, saying I should know better, when I said I will sue them. Now, I could use any help out there. I feel so used by Samsung, and I wouldn't recommend it to anybody. They are the worst company ever. I heard they have bad stuff like silent recalls, too. I wish I knew better. It's what I tell everybody who comes to the store I work at. Don't waste time with Samsung. I plan to print advertisements and pin them everywhere in the city about how bad Samsung is as a company, and I wont stop. The word needs to get out there.

I bought this Samsung LCD HDTV, LN46B650, online from Best Buy on June 30, 2009. In April 2010, I had to replace the panel because of defects. Geek Squad did it (order # **). It started to work okay. I used it since then approximately 7 months per year because I spend all falls, winters and springs in Florida. On July 21, 2012, the panel got screwed up again. The service Masters Touch together with Samsung technicians agreed that panel must be replaced. I called Samsung Customer Care and Executive Customer Care. They refused to pay for new panel.

DVD - I would not recommend Samsung to anybody. Customer service sucks. They could care less about the people that buy their product. I spent 6 1/2 on the phone to hear, yes sir, and I understand sir, about a thousand times. When you ask for a supervisor, I don’t have one, after all that time all I got was; then don’t buy our product anymore, no problem, we don’t care, stop bothering us and we don’t need you as a customer. Hey, no problem, as far as I am concern, Samsung’s whole staff should be fired and sent to work at the hamburger stand or should sell paperclips on the corner because they have no brain of their own. You tell them that you don’t want to hear yes sir, or I understand sir anymore and the next thing out of their mouth is I understand sir. Morons and no help at all.

I contacted Samsung about white pixels that are all over my 61” screen. Their response is simple and convenient: they say my television cannot be having this problem because their research says so. They will not share any details of the research, cannot tell you what models they know have a problem, will not give you the possible cost to fix and say this is due to wear and tear which means that you should not expect Samsung products to last more than a few years. Now, they actually have discretion to cover with a one time warranty exception, so it depends on who you speak with. Bottom line: They don't stand by their products. Mail CEO and BOD! I believe their response is driven by lawyers due to the last class action over capacitors.

Samsung 55-inch LED UN55D6300 - I purchased this TV from Fry's in May 2010 and had been happy with them until June 2012. The top of the screen showed a black bar about 6 inches in height when the TV was turned on. It usually lasted a few minutes and went away, but now it lasts a good 20 minutes. I found a couple of authorized repair companies through the Samsung website. I contacted the nearest one and they asked me to email them a picture of the problem. They responded by telling me the part was over $1,000 and with labor, all the total repair price is over $1,300. I paid $1,599 for this TV, so there's no way I'm going to pay $1,300 for repairs. I have no idea what I'm going to do, but this is ridiculous. This was my first Samsung purchase and definitely my last.

I bought a Samsung TV (UN46B6000VXFZA) in December of 2009. I paid $1,799 for it. Not even three years later, the TV just died, no picture. I called Samsung and explained that I only had the TV not over three years and it’s dead. Now, I paid extra money for the "So called" best TV at the time. They said there is absolutely nothing they can do for me. I explained that I will pay for any labor if they could send me the part for free. They still said no. I called an authorized Samsung repairman and he explained the part I need is $112. I called Samsung again and asked if they could send me the part, which for them is about $49. They still said no and there is nothing they could do. I am writing to you to complain about how bad of a company Samsung is. I spent $1,799 2.5 years ago. They should stand by their defective TV and work with me to make this right. Please don't let them cheat and rip us off as consumers. Thank you for your time.

Our Samsung LNS4692D suddenly had no video but did have audio. The TV is out of warranty. When I searched the net, it appears that this is a known issue, regarding faulty T-Con Cards. I believe Samsung should have notified owners that this was an issue and replaced the cards at no expense. Worse, I also see that newer Samsung LCD TV's have the SAME issue (faulty cards). I believe this is terrible business practice to know there is an issue and still deliver products to all of us "suckers" out there who plunk down our hard-earned cash and are unaware.

I purchased Samsung LN46A650 high def 1080p LCD TV in 7/2008. My problems began in 1/2012. It has horizontal white lines in the upper screen. In 3/2012, boxes of light colors appeared in the upper screen. I contacted Samsung in 3/2012 and they recommended owner initiated repairs. When there were no changes, I contacted Samsung. They recommended I take it to an authorized dealer which I did. Authorized dealer informed me that it would be $900 to replace the screen. I called Samsung and a representative told me that Samsung would not pay for any repair. I told the Samsung representative that I would not consider anything manufactured by Samsung and that I would warn my friends and family that Samsung only has a one year warranty on their products. Do not purchase any Samsung product. I will never purchase another Samsung product.

I purchased a 55" plasma about 10 months ago. I'm sitting, watching a golf tournament with my daughter. The screen goes dark, then comes back on. Then, it does it again. I turned the set off and waited a few minutes, then turned it back on. Sparks flew from the bottom center of the screen. TV won't come back on. I called CS to discuss getting a service tech out to look at the TV. The service tech called me back and asked a few questions, then told me it's $100 to come look at it. Then, he told me that Samsung will tell me it was physical damage and there was nothing he can do. I should just buy a new TV.

Samsung capacitor settlement - I bought a Samsung 46-inch flat screen television less than 2 years ago. It has the capacitor problem that is mentioned in the class action lawsuit. However, my model was produced 2 months after the covered date. Samsung is a sham! I'll never buy another Samsung product as long as I live. Spread the word. It's important that this company is exposed for the sham that it is.

Samsung capacitor problems - There has been a class action settlement covering the turning on and off of Samsung TVs. It doesn't cover new ones, but if yours was made before December 2008, you are likely covered and can get money back if you paid for your repairs yourself. I am in Canada and doubt that they will cover my repair though! Drat.

I purchased a Samsung five months ago. It started strobing within 2 months. Eight months later, Samsung has yet to repair or replace after three service calls! Granted this is a cheap brand - Samsung, so you get what you pay for. Advice: Pay a few extra bucks for Sony or Toshiba and get a TV that works! Check the blogs. They are all over the internet with this problem of strobing or flashing. Eventually, the screen will go black and the sound will disappear. Samsung is cheap TV, not smart TV as they advertise.

I bought a Samsung 46" LED TV for $1,800. After 2 yrs, there were black clear lines through the entire TV picture. I also purchased a 2-yr. warranty for $175 with Best Buy but missed it by a couple months. So they were no help when I called. Then, I called Samsung and they ran me through the usual troubleshooting steps. They said I could be set up with a repair ticket at my expense. I said what, and told them I can't afford this and their product at that price should be covered because this is a production issue and they denied it. We need a class action lawsuit. I will hold the TV in a closet with receipt. I'm waiting patiently.

I purchased the Samsung 50” plasma TV (model FTP5084X/XAA) in 2007. Since then the power module has been replaced twice - once under warranty I purchased through Best Buy and once on my own (at about $900). This issue with their power modules appears repeatedly in the message boards I have read about Samsung. The company appears to be creating faulty products and, unless under warranty, causing the consumers to pay for it. It seems very odd that the same module failed three times in five years! Come on, Samsung, live up to your commitment to produce quality products with the interest of the consumer in mind.

Few months after the warranty expired on my Samsung TV, PN50A55081FXZA, it got a black horizontal line. Few weeks later, another, and then another. The TV is now unusable with dozens of these black lines. The TV is setup in an air-conditioned, dust free room with a very good surge protector. What else can a customer do? I reached out to Samsung customer support and ECS but no use. As per customer service, the company is not aware of any such problem in Samsung TV's. There are a large number of similar complaints on CNET.com, ConsumerAffairs.com, ComplaintsBoard.com, and ClientComplain.com.

I purchased the Samsung 46" led TV in March of 2010 for $1400 (model # UN46B6OOOVFXZA). I am completely dissatisfied with product! The picture is currently distorted with rainbow lines running through it. I paid $87 for Samsung’s service repair just to look at it and was told that would come off of the repair bill. Well, the back panel needs to be replaced; it was quoted at $700 and the labor will cost $150. The repairman told me to buy a new TV. How can a TV so expensive be garbage after two years? This model also needs to be recalled! I am never buying another Samsung product!

My Samsung TV, model number LN52a550p3fxza, suddenly shut down yesterday and the light indicating that the television is on just kept clicking. I bought the TV in 2010 and paid $2,500 for it. I called Samsung, who told me that they would offer a one-time free repair which I expected since we have only had the TV for such a short time that costs so much. I can't seem to reach the repairs technician NISI-NJ. All I get is voicemail and one call back. Now, I am reading on this site that a lot of people are experiencing the same problems with their TV's as well. One person suggested a class action suit, and I am down for that course because Samsung is pretending that I am the only one with this problem. At the least, Samsung should issue a recall on these TV's.

High end LCD TV (LN46A650) purchased less than 3 years ago ($1500+) went bad after little use (red shadows in dark areas). Customer service says I'm on my own for repair. High end TV such as this should not fail with less than 1000 hours. I'm very dissatisfied with Samsung after buying many, many Samsung products to this point. I even have a Samsung DLP working after nearly 10 years, but it would seem that their products are a bit inferior as of late. I used to be a loyal customer, but no longer as I will give most other reputable manufacturers a chance before I give Samsung another. I'm very unhappy with the product and, apparently, I am not alone.

My Samsung DLP hlt5075sx/xaa, transaction # ** has been repaired three times now and the TV has gone out again. The TV was made in 2007 but I bought it in November of 2008 at a Circuit City as a model being discontinued. The TV has had trouble with turning on and off and then just showing three blinking lights in the bottom corner and a blank screen. The first time, the blank screen was white in March of 2011 and then showed a black screen again in November of 2011. We had a dot issue in May of 2012 that Samsung did take care of and now the TV is turning off and on four times and then you see three blinking lights again. We have paid $900 on this TV last year. Our model is not listed on the settlement list to fix. Samsung says there is nothing they can offer on this. For the fourth time, I will need my TV fixed.

Samsung Plasma PN60E8000 - We purchased this TV recently and within a half hour of turning it on, the problem started. It began to turn itself off and then back on again. This would cycle about every 4 minutes. We contacted Samsung support and they told us to unplug it from the surge protector and wait a few minutes and plug it directly into the wall outlet. This seemed to work for a while until it started again about a day later. We returned it to the place of purchase and exchanged for a different brand. We will never buy Samsung products again as we have had issues with their DVD players as well.

A black thin line appeared on the screen of my 55" Samsung Plasma TV. I had called CS and repair service numerous times and have not gotten any positive response from Samsung. Their CS personnel are so dry and don’t want to help. I have purchased in the span of 2 years 2 Samsung TVs, 1 Blu-ray DVD and 2 Galaxy cellphones and this is what I get for being a loyal Samsung user.

I purchased my Samsung 46" LCD 750 Series in Feb. 2010. In Feb. 2012, TV blacked out and won't turn back on. Samsung sent a repair tech to my home and replaced the mother board which seemed to fix the problem. This service was paid for by Samsung despite the warranty expired 1 year previous. Within the next few weeks, the TV began blacking out again intermittently. On June 20, 2012, the set blacked out again for good. I telephoned Samsung customer service explaining the situation. I was told Samsung would not fix the TV and I would basically be responsible for repair and/or replacement costs.

I have a 2 1/2 year old 46" Samsung LCD TV and I’m only getting the right side picture when I turn it on. This clears up after about an hour, but is getting worse and takes longer each time. This started when the TV was 1 1/2 years old. I phoned Samsung and was told they will not help with the repairs as it is past the first year. I will not buy another Samsung product.

I called Samsung this morning to ask what might be the cause of a white bar across the middle third of my TV. Below the bar, one sees the picture moving, while above the bar the picture is static, often with vertical colored lines running through it. The Samsung helpdesk woman (who was charming) said she has never heard of this issue. The warranty ended in 2009 and my only choice seems to be to call a repair service. I am not sure I even want to keep the TV, as I've read online numerous complaints exactly like mine. Any recommendations?

I purchased a 46" Samsung LCD TV in 2008. Since 2009, I have had problems with the display, mostly with the left side of the display not lighting up. Usually this would resolve in a few minutes but it has become progressively worse making the TV pretty much useless. I also have horizontal lines now at the top of the screen that don't go away. I called Samsung and they basically said "you're on your own." They manufacture defective products and I will not purchase another one. Please let me know if there is any class action related to this issue as I would like to participate.

I purchased an LCD TV, the model of which later became part of a class action suit. My TV was manufactured two months after the cut-off date of the suit (December 2008). I expressed my concern that the same faulty converters would have been used for a fair part of 2009. All the symptoms and the diagnosis for my TV were the same that thousands have complained of. Samsung had no way in pulling the faulty convertors from the manufacturing site, until the class action suit was filed. I read their quarterly and annual reports from 2009, and there was no mention of a pending class action suit over the convertors. In short, I know that these convertors were used in models during fiscal 2009.

I purchased a 52" Samsung flat screen TV approximately 2.5 yeas ago. The television has started turning on and off by itself and will never stay on. I've read online about hundreds of these complaints from angry customers who are dealing with this same issue. I am not sure if Samsung is doing anything to address this issue. I have other flat screens from other companies that I've had much longer and have had no problems with them. Any help with this situation would be greatly appreciated.

After watching my new TV, serial #aud23cps60120510, the right side of the screen started having vertical lines on it and that half of the screen goes out. I just thought that Samsung was a good TV and it would last for a long time. I called and was told this is a common problem with this TV and it will cost me $950 to repair. All three places I called for repair said the same thing. They knew what was wrong without even checking it. I went online and a lot, I mean a lot of people are having the same problem. The pictures that are online are the same as my TV. I feel like I have been really screwed over. Not sure what to do.

My Samsung LN-T4661F 46" LCD television is showing dead pixels on the screen. These pixels are long vertical lines in various parts of the screen. This television has been pampered and carefully cared for. Is there a recall?

Samsung TV sucks. I bought a 50-inch plasma TV about a year and a half ago and it started to develop vertical lines across the TV screen. The fee to have a repairman to come out to look at it is $110.00. Samsung should reimburse me or have it recalled.

I had purchased a Samsung LCD TV three years back for Rs 69,000. A week back, suddenly there were horizontal lines on the screen, so I called the technician who opened the LCD and said that it is the panel problem. They called me saying that the panel has to be replaced and will cost me Rs 27000 for a new panel. I have purchased the LCD around three years back for Rs 69K and now I have to pay Rs 27K for a new panel. It's really annoying. Request you to please help me in this.

LCD TV model LN40B530P7FX2C - The TV goes out after 5 minutes and I have to unplug it and then it will stay for another 5 minutes. Please get me help so we can get it repaired because we only had it for maybe 4 years. Thanks.

Rainbow of colors on 1/3 of the TV - I only have the TV for 3 1/2 years. 52" LCD color TV from Samsung. I spent $2200 at Sears. My last TV, a CRT model, lasted for 25 years. Reviews were good and I was told in 2008 by a TV repairman that it was one of best and most reliable brands. I am now researching the cost of repair with the same and other repair people. Also, I am looking to see if there are any recalls on my particular model #LN5a550p3f XZA. If you know of any recalls, I would appreciate any info.

The Samsung Plasma TV (model PN50A510P3FXZA) is clicking on and off. The TV is about 2 1/2 years old. Samsung, make the recall! I copied most of this message from another customer and while searching, have found many similar complaints. I would love to join a lawsuit. If you haven't, don't buy a Samsung. They obviously don't stand by their product.

My Samsung DLP TV has white dots all over the screen. After researching the internet, I found out this is a widespread problem with their product. They are refusing to fix the problem. It is obviously a factory defect that affects so many people who have bought them. When I called Samsung, they said, "No problem. We will send someone out to fix it. The tech will call you." When the tech called, he said that I would have to pay for the repairs and that the model number I had was not included in the ones that were being repaired. But they won't tell me which models are covered. Obviously, it is affecting all their DLP TV's. Needless to say, I have a $1500 TV that I will not be able to see soon. A class action lawsuit should be brought against Samsung.

After 4 years, my 61" DLP TV has white spots. A quick search of the internet revealed that thousands of other people have the same problem. There is a recall but naturally, our model is not one of those models (how convenient). I will never purchase another Samsung product and will tell everyone I know to avoid them like the plague.

My husband and I bought a 55-inch 3D high end TV (model UN55C9000ZFXZA) about a year and a half ago. The TV was around $6,000. Last week, the picture went out. The power board had to be replaced. Samsung is not willing to do anything or help replace anything on this TV due to the one-year warranty is out. Wow, little did we know buying the top of the line TV would only last a year and a half. I am very, very disappointed in this product and the service that Samsung has delivered. The TV should not be going out after a year and a half.

I bought a Samsung 46" LCD TV several years ago and registered my product on Samsung's website. My TV recently was broken with no image, but only sound. I chatted with the Samsung customer service online to see if my TV is still covered by the warranty. But they couldn't find my registered information in their database, even after I forwarded the original registration email to them. What they told me is I registered my TV on a non-Samsung website. That is definitely nonsense. It is really disgusting!

I got a problem with my Samsung TV. A service person came to fix the problem after 10 days and did something to run it, but again it went off after two days. Now, I have to wait for another 10 days.

Two-year old TV went dead, another 3D TV that I spent $3200. After a year, it goes off and on. I called Samsung online support and was told it's out of warranty and they can't help me. I'm very unhappy how can such an expensive TV goes bad in such a short period of time.

White spots on television - My television which was purchased in 2008 has developed white spots and have been told that this is not a warranty issue. Their response is "Sorry, nothing we can do but sell you a newer television," or call a technician and throw some more money into the one I have. I have had many Samsung products - phones, laptops. This will be the last time that I will purchase from this company.

I bought a Samsung LE46A656A LCD three years ago. It has now developed the characteristic slow scan flicker on the left hand side of the screen. The main agent is saying that it is an LCD fail and will cost £600 to fix. I rang Samsung customer service who said that they will only stand behind the 1 year guarantee. They even suggested "maybe this is a way of getting you to buy our new products", a direct quote! The strategy of moving on with the latest technology and leaving a trail of dissatisfied customers behind will eventually catch up with them. Buyers and shareholders of Samsung, beware!

White spots appeared on the screen of my Samsung 61" DLP TV which I bought in 2008. I was told by a repair person that the cost for this part was $400 and then over $200 for the repair. Samsung reps just say this is wear and tear and not the same as the problems that other TVs had that were covered by the class actions suit that was filed. Yes, they admitted that someone filed a class action suit to get them to repair but they draw the line at TVs older than two years. What a response! I don't consider this TV ancient. I will not be spending the money on the repair, instead wait until the spots take over and then purchase another from more customer-friendly TV companies.

My Samsung LCD TV has color problems in display and the dealer's response was not satisfactory.

I have purchased an LCD TV model number LA46A550 PIRLXI and product serial number 10323PCS 200044 'M' on 27-03-09. The TV has a problem of picture clarity. The same has been informed to the service department through the call center phone number 180030008282 three times. Once, one engineer had visited and checked the TV, and thereafter, no action has been taken so far. They are not responding over phone. Now, I regret very much that I have purchased a high value product from Samsung. I never expected that Samsung has very poor after-sales service. This is for your information.

Samsung 53" model LN52A630 keeps turning off and on. The model I have is experiencing the same problems as the LN52A650, but is not part of the settlement that would force Samsung to pay to have it fixed. They won't even make good on the obvious factory defect that is affecting other models so I have to pay to have my $2500 TV repaired. Terrible customer service and customer relations people who have no authority whatsoever to make exceptions when this is obviously no coincidence. All of the LN52AXXX models should be covered. Apparently it's something to do with the capacitor.

Samsung CRT TV complaint - I bought a new television on 02-01-2012 from Next Retail India Ltd. Building No. 23/393, John's Complex Ground Floor, 04683201115. The complaint is that the TV is not working for the last two weeks. The picture is stable only for 5 seconds and then after a sound from inside of TV, and the picture will be off. I called Samsung service center and told about that complaint, but there is no response two weeks ago. Everyday I make a call to Samsung, there is no response. What to do? Please help! How will I get a solution?

In 2007, I purchased a Samsung LED 61-inch model 6189S TV for $3,238.00. In the last month, white spots appeared on the TV screen. Web research revealed that this was a defect in the Samsung TV DMD board and literally 1000's of complaints had been made to Samsung. In 2009, Samsung acknowledged the defect and started repairing out of warranty TVs for only the cost of labor and a one time free replacement of the DMD board. I contacted Samsung and spoke to 3 levels of supervision and they all refused to replace my defective board stating "my model was not covered", the "white spots are normal wear and tear from customer use of the TV" and "the board wears out after extended use". Clearly, these are imbecilic responses. Samsung has sold TVs with a defective part and will not support or stand behind their product. Given the vast scope of the problem and Samsung's corporate lack of response, they should be the target of a class action suit.

The Samsung Plasma TV (model PN50A510P3FXZA) is clicking on and off. I changed to the power board, and it is still happening. The TV is about 2-1/2 years old. Note: My 32" tube TV is 15 years old and still kicking. Samsung, make the recall!

My sister purchased a new Samsung 55" TV in September of 2010. In August of 2011, the HDMI inputs stopped working and Best Buy replaced the main PC board. In May 2012, the HDMI inputs have stopped working and an independent technician has confirmed that the HDMI inputs are not working. Samsung technician will not repair the TV since it is out of warranty. Best Buy will fix the TV at a cost. I have never had a TV with this much problems in the first two years and I have found several sites on the internet where other people have had similar problems with the HDMI connections on Samsung TVs. This is a defective product and Samsung should find a fix and correct the problem for their customers if they want more business. We will not recommend Samsung TVs to our friends or anyone else.

I purchased my Samsung LNT-4069FX LCD TV back in 2008 for around $1400. Just a little over a year of owning the TV, I noticed a small circular shadow in the upper left-hand corner of the screen. Even though the TV was just barely outside the factory warranty, Samsung refused to do anything to help my situation other than send out a service technician at my own expense. At that point, I decided just to live with the problem instead of throwing more money into what I already considered a "lemon."

I had just bought the TV last year. Suddenly, it didn't work. I've called the Agent of Samsung in Kuwait, and they've taken 48 working hours to arrive and pick it up. Again, after another 48 working hours, they claim it's the power supply board which was burnt because of excessive electricity power, and charged me $200, plus I have to pick it up myself. Shame on them, as I myself am an electronics engineer and my house is surge-protected and the TV was connected with a DVR, both in the same point and the amp of the DVR is less which means it's supposed to burn also. I've been ripped off, and luckily it was a good time because I was about to buy Samsung new Interactive TV. Samsung, your agent ripped me off and I think this is the end of Samsung appliances in my life. Bye for good.

After a little over 2 years, the infrared card on the TV went out. I called Samsung and Best Buy, and neither was willing to help as it was over warranty. I was told to contact a TV repair person on my own. We paid a lot of money for this TV and I feel the lack of caring on both Best Buy and Samsung was not good. It cost me $52 for the part and $75 for the one TV repair person in our county to put it in. I just feel a part like that should not go out that soon and if it does, it should be covered.

I complained to your customer care assistance. But nobody came to my house. My LCD is not working. Voice is coming, but picture is not. Please send immediately your company technician.

I bought a Samsung 52-inch TV in 2008 for over $2,000. By fall 2011, the TV had lost half the screen picture to flickering vertical bars of color. The Samsung authorized service repair has told me that I need to replace the panel (basically the TV screen) for over $1,000. This investment was a complete waste of money on an electronic product that did not even last for 4 years. The Samsung support is worthless and provides a friendly run around with no satisfactory resolution. I will never buy a Samsung product again.

Three years ago I purchased a 67" Samsung LCD television. About three months ago, white spots started showing all over the screen, around a couple of days ago, I decided to access the web to do some research on the problem and found that hundreds of bloggers were talking about the same problem they were experiencing on their sets. While talking to different bloggers about the same problem with my set it seems that Samsung installed a defective DLP chip on their TVs (different models and sizes). All the bloggers were saying that they had called Samsung about the problem with the white spots on the screen and they acted like this was the first time they heard about it and could not do anything about it since the sets were out of warranty and that it was due to wear and tear on their sets.

Samsung LCD 40" piece of garbage TV - The TV has had light usage (less than 3 hours/day) for 26 months. I heard a pop and smelled burning circuitry. Since the TV is out of warranty, I opened it up and the power supply board was burned. The TV was manufactured in Sept 2009 and in the brief time since then, the power supply board has undergone 2 major revisions. To me, this screams of problems. Samsung referred me to a website for service calls and the tech called 4 days later to schedule a service call, which I would need to pay for, along with the replacement board. This would have cost me almost as much as I paid for the TV. I can buy the current revision part on eBay and replace it myself for less than $70.00. This is the first and last Samsung product I will ever own. Samsung customer service is the worst.

Upon hearing about the Samsung settlement, I gathered up all the information about our Samsung NT4661FX/XAA purchased on 6/12/08. By October 2010, we were experiencing lots of screen problems and also a warm up problem. I hadn't seen a warm up problem since the old tube TV days. We contacted Tekniton for service and we were told that the panel needed to be replaced. The cost would have exceeded the price for a new TV. At that time, we didn't think to ask about why the set was slow to turn on and Tekniton did not log my complaint about the power issue. About 3 months later, the set stopped coming on at all, we bought a new TV (not a Samsung) and requested the Samsung be recycled.

I read numerous comments from customers having the same problem. Our 60" Samsung is working fine, but the 40" LCD HD takes forever to come on and makes clicking sounds. It is out of warranty, but from the emails I have reviewed, it looks like Samsung may make this right. I'm hoping to get a certified technician, comp and service call.

I am in the process of dealing with Samsung and their executive customer service department trying to replace the defective UN55D6000 LED TV I purchased in June 2011. It has been in the shop since March 2012. I was told that I would be getting a lower grade model to replace it. When I refused, they offered me a UN60D7000 which I gladly accepted. After three weeks, I was told that it was no longer available and that I could get a refund for my original TV if I wanted. I said no and that I wanted the TV that I was promised. They waffled and eventually said I could have a UN55D6500 (same TV as the one I brought in but with a 3D tuner and poor reviews). I relented and said fine and asked for a timeline.

Samsung TV model HL50A650 power cycling problem - I bought a 50" Samsung DLP in 7/2009. I am having the same power cycling issues as reported where my set turns itself on/off repeatedly and will not stay on. After reading complaints online, I contacted Samsung because I had also read Samsung knew this was an issue and was sending technicians to repair FOC. They set me up with a service ticket, but it was only when I specifically asked if there was a recall and if they were taking care of the known defect that they said I would have to pay for the service. They then cut me off that discussion and referred me to the class action website, however, my model is not listed. I tried to call and complain but have gotten nowhere. I'm never buying Samsung again.

On 24.03.2012, I bought Samsung 55" D7000 Smart 3D LED TV which was set by the authorized Samsung service provider. Our household helper accompanied the service provider staff while they were installing TV. After the installation, we found out that the 3D eye glasses were not working. I took it to the service provider and changed them. After a short period of time, I noticed that TV is working properly; however, there is a spot/small scratch on the TV screen which can be seen when you closely look at the TV. As you can guess, it is not possible to look at every centimeter of the TV when you first receive the product. Also as I believe in the Samsung as a brand. I do not feel the need to examine the product. I asked the service provider to come to my house.

About 8 months ago, I bought a brand new Samsung 46" 6000 Smart LED, but unfortunately, 1 month ago, the LED completely gone away and It took a month for Samsung to replace it with a brand new one (a newer model). Last Friday, on 20 April 2012, I received the new one but I noticed the screen is not as sharp and clear as the previous one, even in HD channels. Not only was it not sharp and clear, but it's also blurred and difficult to read some texts.

I purchased a 55" LCD Samsung TV about three years ago. It has been nothing but a big problem. Last year while under warranty, the power supply had to be replaced. Well, about three weeks ago, I started getting colored vertical lines on the screen. They go away in about three minutes but I know it is going to stop working. I have owned several Samsung products but will never own anything again with that name on it. Customer service with Samsung is one big joke. I would not recommend Samsung to anyone. What a rip off!

I bought a Samsung 55-inch TV on 09/03/2010 with extended warranty. Now my TV has a problem; I cannot see the picture. I tried to call. I couldn't find any body so I found out the stores are closed. I called Samsung. They said their warranty is only 6 mos. to 1 year but I told them I have extended warranty, that it's still covered. They said, "Call corporate office." I couldn't find anyone. I spent almost $2400. I'm very, very upset; what to do?

On 9/8/11, I called Samsung customer service with a problem of our LCD LN32A330J1DXZA TV not turning on. They informed me that the warranty had expired two months before and that I would have to send it in to have it repaired and pay for repairs and shipping, which would have totaled approximately the cost of a new TV. We decided to purchase a new TV, but we kept the old one in our closet. We received information at the beginning of March 2012 of the class action lawsuit covering our TV. We called Samsung and they said that they would send someone to repair it as the lawsuit stated that the TVs would be repaired in-home. Then they could not find anyone in our location to repair it, so they offered a settlement and stated that it was approved and would be expedited to us to receive in 7-14 business days.

I purchased a 50" plasma television in late 08. The television is cutting off and on and will not show any type of picture. The television is also making very loud clicking noises. I called the service department and explained the situation to them. They stated that they thought it was a capacitor, and they would send someone to repair. As soon as I called the repairmen, he stated that he had done several repairs on Samsung televisions and was sure that it was not the capacitor, but the circuit board. He came and troubleshot the TV, and sure enough, five boards needed to be replaced at a cost of almost $600 just for parts. I spent $1000 for that television. I looked up all the complaints that are made about them. I am sad to say that I will never but another television from them again.

Samsung TV model LN40B530P7N - My TV quit working about 8 months ago. It kept powering off and on and on day 3, quit altogether. I've been waiting hoping Samsung would help out, after all, I only had the TV about 2 years. I've been watching consumer complaints and thought finally, some hope. Well I called today and they told me that my TV is not on the list and that I have to have it fixed myself. I paid over $800 for this TV and for it to last only 2 years is unforgivable. I just want to say I will never buy another Samsung product and I will tell anyone who will listen. Don't buy this product!

I tried to switch on my 32" Samsung LCD TV yesterday and it would just show the blue light as if it's switching on, but then it would not display anything. Not even to produce any sound. It would then produce some clicking sound. I'm really disappointed with Samsung.

The clicking sounds started roughly about 5 months ago. At first it was slight, then it gradually increased and it would take up to 20 minutes before the TV came on. Now it takes over an hour and when it is on, it will stay on for maybe 3 hours and then the process starts all over again, searching for signal, clicking, loud noises and so forth. I called Samsung, only to discover, according to the person I spoke with on the phone, that my TV is not part of the settlement and there is nothing they can do about it. So everyday, I have to come home to a 60" that I just stare at and out thousands of dollars, because Samsung is not budging on fixing the television.

We bought a 46-inch Samsung TV, 3 years ago. There was a lot of blinking vertical lines on the whole screen on the 13th month. We did not watch TV for almost two years. Actually, during the first 13 months, we seldom watch it. We called customer service and we were told it was not in warranty. Hope this complaint site will find a way to solve tons of Samsung TV problems. I am really annoyed to spend 1,000 dollars for a trash TV.

I called for tech support to figure out why my Samsung plasma TV shut off while we were watching the news and the screen remains black and the TV cannot be turned back on although the power light remains red and cannot be shut off either by remote control or on the power button. I was directed to the warranty/registration info of my TV and warranty has expired and supposedly get some TV repair shops but I waited but nothing came up. I am scrambling for info on how to deal with this issue. I bought this plasma TV in 09/2009.

We bought this Samsung Plasma Flat Screen TV in 2008 and love it. We had it serviced; they put a new screen in it instead of replacing the TV. Now it's been less than a year and we're having trouble starting the TV. It screeches to find the signal and we're having to leave the TV on and put it on sleep mode so we don't have to go through having to turn it on and off. We no longer have a service contract, but thought this TV would last a lot longer especially since we just had it fixed. Can you have someone contact us? We bought this from Sears in Key West and spent a lot of money on it.

Samsung 52" LCD - I just got an email after waiting for a couple of months since I sent the required paperwork. My claim was rejected due to the fact that the Samsung rep called the service center that I took the TV to and he told her that the panel was busted. That is so wrong. I have just called Samsung to complain because that is a lie! I cannot believe this is the way Samsung is denying claims! Shame on them and the service store I took my TV to in Oxnard, CA. I am angry and in disbelief!

We bought a 52" Samsung TV and after three years, the half right side of the screen was blinking and sometimes it was dark completely. I found Samsung has a capacitors settlement recently. But their representative confirmed that my TV symptom was not covered in the settlement. However, I saw many people got similar issues on the internet. Samsung should provide us the free repair or replacement for this kind of issue.

On 4/16/12, I was watching TV and did not have it on very long. I could smell wires burning and sure enough, it was the TV. I unplugged it, re-plugged it and it in never worked again. After reading all the complaints on the Consumer Affairs website, I see I'm not the only one with this problem and it has not been resolved. Perhaps if these stories were aired on local TV stations, it would get someone's attention.

I bought a new plasma TV 43-inch just 3 months ago. One week ago, I saw a black vertical line on the TV. I called Samsung service center and told about that line. A service man came to my house and checked the TV, he didn't know what the problem is. He called to the company and said I cannot troubleshoot and said we will refund the money or replace the TV in a week, but there is no response. Two weeks ran, now there are 3 black vertical lines in my TV. Everyday I make a call to Samsung, there is no response. What do I do? Help!

Power supply problem with Samsung LCD HDTV - I bought the set about 4 years ago. About a year ago, my TV started clicking and would not turn on. I promptly called Samsung only to be told that it was not under warranty and it was not a known problem! They referred me to my nearest Samsung dealer who charged me $400.00 to fix it. One year later, I have the same problem again! So disappointed, I could cry!

I bought a Samsung 42-inch and 52-inch TV from Badcock. I live alone, and one night the TV made a loud pop and then a buzzing sound. When I went to look at the TV, the panel on the inside had a little crack and then the TV started to buzz again. I unplugged it. I took it back to the store and they said I had dropped it and that was customer abuse on the TVs. Both of the TVs are messed up. I didn't touch them. Badcock refused to send my TVs off and wouldn't take any money for the TVs. I am only 5 feet tall and I don't walk around the house toting a 42-inch or 52-inch TV. I was very disappointed at that remark. I can't afford to keep buying TVs. I need something done about replacing one TV and fixing the other one that has the red screen problem. I will be satisfied if they'll just do this for me.

I am very upset that I have a TV that is only 4 years old and it is not working. I logged it through the 800 number on Monday and have not heard back. I do not have my 50" TV to watch because it was unsafe, defective and smelled like it was going to burn up. You have not made this a priority to replace or fix this issue. I purchased a 4-year warranty that expired in February and I am highly upset. I purchase multiple products from Samsung because I thought it was quality and that Samsung stood behind their product but thus far, no one seems to care that I do not have a functioning 4-year old 50" plasma TV. If this is the type of service you supply, then I have purchased my last Samsung product and will ensure that everyone I know understands the lack of priority you show your dedicated customers. I want my TV repaired or replaced within the next 24 hours and I would appreciate a telephone call to discuss resolution.

Our Samsung LCD unit has always intermittently powered off and then back on, sometimes after 10 minutes and sometimes after a few hours. It's not a chronic problem but a nuisance nonetheless. I first reported this problem to Samsung in 2009 during the TV's warranty period, but I was told this was "normal" behavior.

I am with Samsung and I wanted to let everyone know that the models that are listed were the ones that were researched to show the capacitors placed within them were of a lower voltage than what is needed. When the capacitors start to go out, it can affect the power supply. This is what causes these symptoms: not turning on, delay in turning on (over 30 seconds), making a clicking sound over and over again, or the unit power cycling on and off. If you have a model that is experiencing similar symptoms and is not covered under the settlement, it means it isn't affected by this particular issue. It could be caused by the main board, which is not covered.

I’m writing again to tell my story. After finding out about the lawsuit regarding the capacitor issues, I filled out the proper paperwork and sent it in to Samsung. I had to have this issue repaired twice. On March 2nd I was contacted by Samsung to hear that the paperwork was not accepted and I had until the end of the business day to rectify the problem. Of course that was an impossible request. I'll try to remember the whole episode as briefly as I can.

We purchased a Samsung 46-inch LCD TV for our new home last year. We have always been pleased with the reputation and quality of Samsung products until last night. While sitting and watching TV, there was a loud electrical pop sound that came from the back of the monitor. Immediately, the screen went black along with the monitor’s power light. The strange thing is the sound of the TV show was still coming from the TV and all other components hooked up were operating. All channels were/are black. I called customer service only to speak with someone in India who was unable to address my problem satisfactorily. When I was checking the model number on the back of the TV, it said: “Made in Tijuana, Mexico.” Another disappointment. There is a class action lawsuit regarding this issue with flaws in the electronic capacitors, but my model is not listed as part of only six LCD models in the particular suit in Ohio. What should I do?

I placed a call to Samsung to ask what could be done with my 52-inch LCD TV that has vertical colored lines. Sometimes, the lines are flickering. Some other times, the lines are solid and cover up the right half of the screen. I told them that I have only had the TV 3 years and 3 months. They apologized for my inconvenience, but they did not offer to assist me with getting my TV serviced and repaired because it was outside of the one-year warranty. How can a unit that costs $1700 only last just over three years? Why hasn't a consumer watchdog forced Samsung to recall or repair these televisions with such an outcry from customers? There are far too many complaints surrounding Samsung televisions and all of us are being simply told sorry.

From date of purchase, Samsung TV (model UN40D5003BF XCA code) had pixel breakup, audio and connection problems. The cable company proved it was a TV problem after 36 complaints. Samsung sent repair men and there’s still the same problem. I spent 2 hours on the phone with Samsung’s customer service and spoke to 3 different reps. They are sending a repairman once more. I requested a credit on my Visa card and to return the TV to Samsung. They declined to resolve with a credit.

I have been trying to get Samsung to fix this problem with my LCD LNT4671FX for three years. First, I had the capacitor issue. I called Samsung and they said they were not aware of an issue with the TV clicking on and off. They refused to fix the issue and said they had not heard of this issue. Then one month later, surprised millions complaining of the same issue and a class action lawsuit filed. They fixed the capacitor issue. Before the capacitor issue, I had vertical lines appear only after 15 months of owning the TV. Again, Samsung says they are not having mass issues with this model or problem. A quick internet search says a different story. Thousands of people complaining of the same issues. I have spoke to Samsung 20 times and they refused to take responsibility for the issues. Am I really going to be forced to hold on to the TV and wait for another class action lawsuit?

Samsung HLT 5687S capacitor problem: I have been waiting on the parts for my Samsung HLT 5687S to come in. When I called today, they told me I needed an exchange. They don't know if they will be getting the parts for my set. My television is four years old, so I have to pay 60% of the price of the exchange. Why should I pay 60% of the price for a new television if it is clearly their fault? If I am going to spend that much money, it definitely will not be on a Samsung. I am extremely upset with Samsung.

After 1 year and 18 days, my Samsung TV screen has developed a black cast on the right side of the screen and picture quality is poor. I have received zero help from Samsung.

I have bought a 40" Samsung LED TV on 20/11/11 and on 11/3/12, found the TV screen has a dark, tinted shadow after on for around 10 minutes. I called customer service on 12/3/12 and direct self-adjustment, but failed. I filed a formal report to customer service on 15/3/12. The technician called me on 16/3/12, requested for precise series number from the TV. It was given on 18/3/12, however, I was told to call customer service to check on parts availability. I called customer service week after week to check on the status of parts, but was told still pending parts. I was told later that the parts shall arrive on 2/4/12 or 3/4/12 latest. However, when I called on 2/4/12, I was told still pending.

Manufacturing defect in our Ultra Slim TV - We have purchased an ultra slim TV Model CS-212575N in 2010. Since it is under the warranty time, it regularly has the same problems. Your engineer repaired the same TV many times but the TV is still not working satisfactorily. Every time same had worked one or two hours after that, it breaks down. Now, I have complained to your service center but we have not gotten any response. I am not satisfied with your product as well as your service. Kindly replace or repair my TV in satisfactory condition. If I will not get a response within a week, I will take the legal action against Samsung India under upbhokta forum.

This is a Samsung TV that has significant problems and various complaints. I have experienced a TV that would take several minutes to turning on to several hours to finally not turning on. I have read numerous comments about the same complaint. They have not offered to fix my TV. Their only solution was to plug the TV directly into an outlet. I did that and it did not work. I would like them to pay for a technician to come to my house and fix the problem. Apparently, it is a known capacitor problem that they are aware of.