Samsung TV Reviews

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About Samsung TV

Samsung Blu-ray manufactures Blu-ray players and related home entertainment devices. Its products feature internet connectivity and smart streaming capabilities. The company also offers versatile media options and compatibility with various formats.

Pros
  • High-quality picture and sound
  • User-friendly interface
  • Good customer support response
Cons
  • Frequent power issues reported
  • High repair costs after warranty

Samsung TV Reviews

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    Page 19 Reviews 3237 - 3437

    Reviewed Sept. 17, 2010

    August 9, 2010, TV started clicking on and off and continued until I cut power.

    August 10, 2010, restored power and TV would not come on at all. Since I purchased Samsung TV Model numberLN46B750U1FXZA Serial number AUM73CUSC00653B on January 30, 2010 from Best Buy, I called them and was told to call Geeksquad. I called Geeksquad and was told someone would call within 24 hours to schedule repair appointment.

    August 12, 2010, I called again and was told someone would call within 24 to 48 hours to schedule repair appointment. August 13, 2010 someone from Geeksquad called to tell me that the TV was not a year old and that I should call Samsung.

    I then call Samsung and was told by Orlando that someone would be calling within 24 to 48 hours to schedule repair appointment, given service ticket number **. August 16, 2010, someone from Samsung called to tell me that there was no one in my area to service TV, could they ship me a new one. No other information given, only to inspect my TV before the delivery person left. Someone will call to schedule delivery August 30, 2010. No TV yet. I called Samsung, they will have a supervisor call me. No calls returned, September 2, 2010, an inaudible automated message was left on my answering machine with tracking number **.

    Also information that I should use when I go to schedule my delivery.com to set up a delivery date. I went to the website to set a delivery date and the letters with the tracking number would not work. I sent an email asking for assistance, no response on the phone or by email.

    September 5, 2010, I went to website and started working up the alphabet until I hit on a letter that would work with the tracking number given. I schedule delivery for September 13, 2010 between 12 and 4 P.M.

    September 13, 2010, a lady from the shipping Shreveport called to tell me that the TV did not get put on the truck that day would it be alright if they delivered it the next day. "What are my choices, if I want my TV delivered?" The next day came and went no TV, no phone call. I called ** as instructed on KW International's website. No answer, no way to leave message.

    September 15, 2010 at 11:50 A.M. I called Samsung spoke to Monica and asked to speak to a supervisor, she transferred me to Keya in customer relations, she put me on hold and call the shipper, they will do research and she will call be back today. I told her I wanted my Tv delivered and it did not matter if they had to put it in the back seat of the secretary's car, either that or mail me a check and I would go buy me another TV.

    At 3:30 P.M. I got a call from the shipper explaining that my TV had been lost in transit. I asked that he has someone from Sanchez transfer to Laticia who said she was a supervisor. She explained to me that all of the problem was the shippers fault, and I retorted with the fact that the problem did not start until September 13, the problem before that was Samsung and Samsung only. That I should be allowed to keep the old TV and be able to repair it for my inconvenience.

    She replied that that could not be done since an exchange was already in the works and it could not be changed. I replied that she should talk to her supervisor or possibly her supervisor's supervisor until it was okay. She responded that she would get back to me that day. This day, September 16, 2010 at 10:00 P.M. Neither she, Keya or the shipping company has had any contact with me.

    Twice I have tried to add this feedback to Samsung's website pertaining to this particular TV and they will not let me post it.

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    Reviewed Sept. 17, 2010

    I have a Samsung 40" LN-T4053H. It is only 3 years old. It started turning itself off and on when trying to turn the TV on. Over time it was turning off and on more and more. Now the TV will no longer turn on. TV no longer works.

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    Reviewed Sept. 16, 2010

    In January 2008, I bought a Samsung LN-T4042H TV from Best Buy; $1000 out the window for 25 months of good service. It started on the on/off indicator light and clicking that so many others have experienced to the point it no longer comes on, just clicks. Out of warranty, I called a local repair facility who has seen many of these units and was told it may be a download issue, (easy fix), or a bad switch, which will likely recur and cost $200-$300 plus wait for parts if available, and on top of that, $125 to diagnose without a fix. Thanks, Samsung.

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    Reviewed Sept. 16, 2010

    In Feb of ’07, I bought a 40-inch Samsung LCD TV from Best Buy. I have had the same clicking and not coming on problem that hundreds of others have had. Customer service says you are out of warranty. In March of ’07, I bought the cheapest flat screen I could find and placed it in the den for the kids to watch and use for video games. I spent $380.00 on it and it works great. The Samsung which came with stellar ratings from consumer report is not coming on at all. It just makes a clicking sound. After reading all the complaints, as well as the company policy, it is out of warranty and they will do nothing. As consumers, our only recourse is to buy something else.

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    Reviewed Sept. 15, 2010

    I have owned this 40" Samsung LCD for about 5 years now. I paid over 2000$ plus tax. I never had any issues until recently. When we turn it on, there are dozens, sometimes hundreds, of tiny little colored dots all over the screen. When the problem first started, we would turn it off for a few seconds and try it again. At first, it seemed to correct the problem but lately it doesn't seem to do any good.

    Since the TV is over 5 years old, I haven't and won't bother even calling Samsung for any kind of support. Funny thing is the sales pitch when I bought it was the screen would be good for over a million hours. The salesman equated it to something like 10 hours a day for 26 years or the like. Yeah, right, we barely watch TV unless it’s during hockey season and the odd football game or movie.

    We also had a 'free' Samsung DVD player thrown in. It was also barely used as we don't spend too much money renting movies. Anyhow, about 2 years ago we rented a flick and popped it in. As soon as the 'THX' intro played, the sub woofer blew. The sound system was a higher end Yamaha, so I know for a fact it wasn't the quality of the sound system.

    I’m never going to buy anything that says or is made by Samsung. Too bad for them—we're still young and have lots of electronics and other goodies left to buy. Samsung, you lose.

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    Reviewed Sept. 15, 2010

    I have a 52" LNT5271F LCD TV that I bought in January 2008, so my warranty has been up for about 20 months. I had the clicking issue on start up that a lot of people have also experienced. I first started with the live chat support on their website. They acknowledged the issue and told me to call their tech support line (1-800-Samsung). I called their tech line. They asked me what the serial number of my TV was (which I registered when I bought it in 1/2008). They quickly said that they were aware of the issue and scheduled a repair, at their expense, to have the TV fixed. And I was told the local repair rep would contact me shortly.

    The repair house called me the next day and informed me it would take a week to get parts. A week later, they called again and said the parts were in and they had an open slot the next morning at 8:30 to fix the TV. The repair house showed up 10 minutes early and fixed the TV in 25 minutes, all free of charge. I don't know why so many people have had an issue with Samsung when they put up absolutely no issue with me and repaired in a very timely manner.

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    Reviewed Sept. 15, 2010

    I purchased a Samsung LCD 40" TV from Samsung three years ago. I have loved this TV up to about 2 months ago. I have had the same problem many Samsung owners have had about how the TV turns on/off many times before finally staying on. It started out at 3-5 times, now up to 15 times. I am very disappointed after reading all the consumers having this same problem with Samsung TVs and Samsung not taking responsibility for this. I'm sure it is a matter of time before this problem gets worse and will end with failure to even turn on at all. Never will I buy a Samsung again!

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    Reviewed Sept. 15, 2010

    I purchased a Samsung flat screen TV 2 1/2 years ago at best buy, I did experience some trouble with the picture and thought it was the cable connection. I was working at the time (long hours) and didn't want to spend my day off waiting for the cable guy. So, that went on & on. Finally, the manager came out and disconnected all the cable to show me it was the TV. So, I called customer service and they said I had to call a certified Samsung repair service. I did at my cost $98.

    After taking it apart he confirmed it was a bad screen and would cost $800 to get a new one. After many many calls to Samsung, all they could say was your 2 yr warranty has expired and there was nothing they can do for me. Since I was retiring, I thought paying more for the best it would last longer. I'm very upset with customer service & Samsung.

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    Reviewed Sept. 15, 2010

    Beware of Purchasing any product of Samsung as they will harass you this much. They will decide to not to go with Samsung any more.Purchased LCD Samsung Full HD TV 37on 7th Dec 2009, for Rs 49,500/- from Satnam Plaza M 42A, 1st Floor, M Block Market, Greater Kailesh I, New Delhi.

    On 10th September, 2010 LCD Samsung gone down, it was not working at all. Registered the Complain on Samsung Customer Care Center.On 13th Sept 2010, the service engineer call at 6:20 pm, he said he would be coming to repair the LCD TV. The Service engineer name was Mr. **. Once he arrived at 7:10 pm, without checking the LCD TV he said PCB is not in order and need to replace. I said go ahead and change it. He said the part is not available and need to come from Chennai and it will require 15-20 days to get from there.

    At the same time, I called the Manager of Customer whose name is Mr. B.R ** at 9818479500 the time was approx around 7:30 pm, he said he will let me know the status for the same by tomorrow i.e 14th Sept 2010 by 12:00 Pm. When the call did not came from ** till 12:30 pm, I called him and asked what is the status for the same. He said it will take some time to bring the part and might be done by 18th Sept 2010. When he was not sure I asked him to send me the mail regarding the same so that I should have some written evidence what ever he is saying is correct or not. After saying so many time, he said mark me a blank mail on my ID i.e **.

    Once I sent the test mail and inform the same, he said, "You will get a mail from my side within 24 hrs." I said, "Why you are not mailing me the same now, he said we can't do. In the mean time, I talk with Support Officer Mr. ** at 9871994892 discussing the same thing. But he also not helped like the others support executive of Samsung. Also, talked with Samsung Customer care on 14th Sept 2010 discussing the same. Always they have the started line will arrange a call back to you. But frankly speaking no one calls.

    On 15th Sept, talked with Samsung Customer Care again, tried to managed to talk with Floor Supervisor with Ms ** and said I need to have refund of my product as I am no more interested for the repair or replacement. She has provided me the Number 011-39418282, she said its the Refund & replacement Number of Samsung.

    Tried the number for more than 5 hours, the bell goes but no one receive the call. Just see how disgusting is the service of Samsung.

    If you are thinking to buy any product of Samsung. Just read these and decide yourself whether you want to go with Samsung or with some Better Quality Products which are available for much Cheaper Price and Better Service:

    1. How long the customer have to wait for the service?
    2. Customer has paid huge amount for LCD TV i.e Rs 49,500/- how he can afford to wait for watching the TV for 15- 20 days?
    3. If the Service Engineer are not sure about the problem when it would be resolved. They should at least provide by Stand by TV provided. But they have not done. As they say they don't have any.
    4. They Challenge, they are NO 1 in LCD TV but sorry to say they don't have the parts for the same. As they say the parts are lying at Chennai.
    5. The customer care people for Robots they just take the information from you and nothing they do. No call back is arrange for last 4-5 days.
    6. All the Phone lines of Samsung either its Busy or ranking bells but they picks the call. 7. The Most Important ANY PRODUCT of Samsung is not having AMC so why going for the product where the company not giving any AMC as they are not sure whether there product would be long lasting or not?
    If you any other thing you want to ask from me for Samsung do write or call me at ** C-122, Sector-44, Noida 201303.

    Also, Now I want the refund of my product full amount which I have invested in **. Company which does not want to resolve the issue.

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    Reviewed Sept. 15, 2010

    We have a Samsung 40-inch LCD TV purchased on December 2007 and we seem to be having the same problem as the other complaints. A few weeks ago, when trying to turn the TV on, it would click off and on. The sound then come on, as time went on the clicking off and on is up to five minutes until the power comes on. There has to be some kind of recall seeing how all complaints are relating to the same issue. We purchased a Samsung because we wanted the top of the line brand and was advised this was it. I will say this: I will never purchase another Samsung product and will not recommend it to anyone.

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    Reviewed Sept. 14, 2010

    Samsung 42" flatscreen HDTV purchased in November 2007. Now, it will not turn on. It just clicks on and off, I thought it was AT&T U-verse until I started searching the internet and found all these other disasters! I guess we'll call a technician tomorrow, no warranty left! No more Samsung pieces of ** for us. My mother's Samsung cell phone was a disaster too, though she only had it for a few days a few weeks ago!

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    Reviewed Sept. 13, 2010

    Just bought an LCD TV 2 years ago for 1600$. TV wont turn on at all now. I read a lot of other complaints online about my same exact problem. I have a 12-year old Sony TV and it works fine. 1600$ TV for only 2 years is crappy. I'm laid off and have no extra money to get this fixed.

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    Reviewed Sept. 13, 2010

    The SAMSUNG dies and burns after two years. After doing much research, it seems that the capacitors in the TV are bad. I have the infamous power clicking noise and the TV will not start up and they will not fix the problem there customer service sucks. They are well aware of the problem but told me I would have to pay 200 to 400 to fix it. I will never buy Samsung again.

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    Reviewed Sept. 13, 2010

    I will add a ditto to all the complaints about the capacitor problem on these large Samsung TVs. Their reluctance to own up and make good is going to doom this company to the same fate as Toyota. They must learn that greed is not good. My two year old Samsung is doing the same thing. I can't turn it off for fear it won't start again.

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    Reviewed Sept. 13, 2010

    I am adding my TV to the long list of complains about Samsung. I have a 50" plasma TV model HP-T-5054, purchased December of 2008. It started a few weeks ago turning off on its own followed by a clicking sound. This got progressively worse and today will not turn on and the clicking sound continues. Called Samsung and was told that the capacitor issue listed on this website is only for LCD TV not plasma. Of course. Did I really expect them to acknowledge the issue?

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    Reviewed Sept. 12, 2010

    I have the same problem as many who have posted here. My Samsung 40" LCD TV repeatedly cycles when turning it on, taking up to five minutes. I called the Samsung 800 number and arranged to have a call back from a service tech. We'll see how it goes. Right now, I'm not optimistic about a satisfactory resolution of the problem.

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    Reviewed Sept. 12, 2010

    I purchased the 50" Samsung Plasma Model FP-T5084 in 2007. Just past the warranty and on the first Sunday of football season, the TV powered off on its own and would not turn back on. When looking online, it seems like this is a very common problem, although when I called Samsung, they said it was not. They referred me to a service center saying that I would be contacted in 2 days for a technician. Needless to say, Football Sunday cannot wait. I called a local repair tech, he came out and resolved the problem for $150, a blown fuse. I am sure the Samsung repair tech would have charged more and made me wait longer. Regardless, after less than 3 years (conveniently right after the warranty expired) the TV should not have issues. I have a Panasonic and a Sony which are older and have not had any issues to-date. I would not recommend Samsung products.

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    Reviewed Sept. 12, 2010

    Purchased a 40" LCD TV from Circuit City 2 1/2 Years ago. Same problem, TV clicked for a couple of Days and now will not turn on. Spreading the word, Samsung is c**p.

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    Reviewed Sept. 12, 2010

    Have a 2 year old Samsung LNS4051. Overheats and shuts of power to back screen. Can still see screen with flashlight. Did the cap change out and still have problem. Have to unplug for r20 min and let cool down. Without unplug, it still overheats. Much worse on rainy days.

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    Reviewed Sept. 12, 2010

    Bought a brand new Samsung 40' television from circuit city approximately 2 1/2 years ago and now it has a repetitive clicking sound and takes minutes to turn on. This problem is progressively becoming worse and started with 3-4 clicks and now with about 30-35 clicks.

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    Reviewed Sept. 11, 2010

    I had bought a 50" Samsung 1080p screen TV back in 2008 for a Christmas present to my wife. Lately it takes about 10 minutes to come on and just clicks and clicks. I tried to research the problem and have seen an enormous amount of complaints. So needless to say, I just called and talked to a Samsung representative who was very friendly. I told them my model number and what it does and they said, "Oh, okay, this is a common problem with the capacitor. We can send someone out and do a 1 time goodwill warranty if in fact, it is the capacitor." So they are supposed to come out next week. Hopefully it is covered! So if you have problems, I suggest you call the 1800 number.

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    Reviewed Sept. 11, 2010

    I bought the TV two years ago for $1200. A month ago, it began to click for 5 minutes before turning on. Circuit City is out of business. I went to a Best Buy for information. I was told that I would have to return to the manufacturer with no idea of the cost to repair. Today, I went online and read the hundred or more complaints exactly like mine.

    Samsung needs to give us our money back. This has to be cause for a class action suit. In this time of economic strain, no one should have to bear the price of replacing these "lemons". I want to sue.

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    Reviewed Sept. 10, 2010

    In Jan 2008, I too purchased a Samsung LCD 40" flat screen TV from Best Buy on a credit card because who has that kind of cash. After two yrs., my TV started clicking before coming on. It grew worse. The last time it came on it clicked about 10 minutes and gone. I am a senior that don't do much but watch TV because of the economy and wages. I still work at $11.00 hour in customer service. I called Samsung and was told nothing they can do. I will never purchase any Samsung products just because of their worthless TV. Seems Samsung should have a recall.

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    Reviewed Sept. 10, 2010

    I have a Samsung 52 LCD TV model number LN52A650A1FXZA. In June of 2010, I experienced one of the most widely reported problems with the TV, in which the TV will not turn on and will continue to click. I researched Samsung’s website and found that this was a known issue and they requested a call be placed into their customer service department. I did just that and they offered to dispatch a local service technician to resolve the issue. The local service technician called to set up a time to come out and fix the problem.

    He stated that this was a known engineering flaw and that Samsung had placed underrated capacitors in the power supply. We arranged for a repair time and he replaced the capacitors which rectified the problem, so I thought. Just recently, last two days, I began to experience the same problem. This morning I had time to call Samsung to see what they would do to rectify the issue.

    I spoke with Mary Ann in customer service. She initiated a ticket on my problem and said that she would have to pass me on to the executive level of customer service, where I spoke with Angela. Angela researched my previous issue and told me that Samsung would not provide any more assistance on this issue because they had already offered a one-time deal to replace the capacitors. I asked her to clarify to me that Samsung knows that they have a known issue with this particular problem of the TV not coming on. The stance that Samsung is taking is that they will only offer a one-time attempt at rectifying the problem and that anything else is on me. She explained that this is all that Samsung will do and she apologized for the inconvenience.

    I wanted her to document for me that I own three other Samsung TVs and that I will not be buying another one nor will I recommend to anyone their product line. I have paid a substantial price for this TV. Over its short 2 year life, it is primarily useless. It is a shame that the consumer is goaded into the fancy marketing schemes of the latest and greatest TV, and expecting to get some reliable amount of usage out of the product. As I write this in my office, I have an RCA True Flat tube TV that I purchased more than a decade ago that still works. Even the DVD player still plays on this unit. Samsung will swiftly hit rock bottom just as fast as they rose to the top. I paid $2,411.99 for this product, not to mention the 6.5 sales tax.

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    Reviewed Sept. 9, 2010

    Here is what you need to know to lodge a complaint. Since Samsung North America's Headquarters is in Ridgefield Park, NJ., write to: State Office of Consumer Protection at 124 Halsey Street, Newark, NJ 07102. You can tell them what you are experiencing.

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    Reviewed Sept. 9, 2010

    We purchased a DPL TV four years ago at a cost of $2000. We purchased a name brand at a higher cost assuming we would get a good product. The TV now turns itself on 5-6 times before it will usually stay on. We contacted a service representative for Samsung via the internet and was told that this has not been a common complaint. However, I have read many posts on websites stating the same problem.

    Now the dilemma: do we go for service which has not seemed to help people or do we cut our losses? I have read about possible lawsuits, if so, we want in. This is a very frustrating situation. I spent $2000 for part-time entertainment for four years which is very costly. As a nation, we cannot afford to keep adding relatively new TVs to our trash and our already polluted environment.

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    Reviewed Sept. 9, 2010

    I have a Samsung 50" Plasma TV. I purchased at Sam's with a 3 year extended warranty. It lasted little over 3 years, now it keeps going black! Samsung will not pay for service or help in anyway. Customer Service had very limited knowledge on how to handle the issue, and said a tech must come out at my cost! Seems to be a huge issue with Samsung, and they will not help people.

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    Reviewed Sept. 9, 2010

    I bought a Samsung Plasma TV in 2006 from Best Buy. In 2009, while stationed overseas, the TV screen went black and would not turn on again. After returning in 2010, Geek Squad sent it away and said it would cost $970 to repair and that I would be better off buying a new TV at Best Buy. Additionally, I should have bought the extended warranty. This is salesmanship at its worst for both Samsung and Best Buy.

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    Reviewed Sept. 9, 2010

    Bought a Samsung 42'dlp TV and their 4-year warranty plan. The TV kept turning itself off and each time a tech came, the problem was seemingly solved, but would start doing it again. Tech came again and still it continued. He said, it was very hard to diagnose that problem, so he'd try this and that. Now, the warranty is over and the problem is worse than ever. Neither Samsung nor best buy will help in any way.

    Just emotionally devestating that I paid for something that failed me with no recourse. I hope you can help me get help for this problem. Thanks so so much.

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    Reviewed Sept. 9, 2010

    I bought a 50-inch DLP Samsung TV close to a year ago from Best Buy in Manhattan, Kansas. From the very first day, it took some time before the picture came up when turning it on. This delay increased and increased, and recently, we did not dare to turn it off because turning it on was a disaster. We had to wait close to an hour, hear a lot of clicking and see a lot of blinking before a week picture showed up, like a person escaping from the grave. However, since a week ago, it does not turn on at all.

    Usually, when we unplugged it for some time and then plugged it in, it would turn on after like 30 minutes, but now, absolutely no luck. I searched for a repair center, and none is willing to come and fix it. I called Samsung, and the lady said that I am on my own! She finally gave the phone number of the same guy that I already had his number and he had told me to take the TV (it is heavy) to them. First, they will charge me $67 to take a look, and then will charge me for the labor and parts once they do a fix if needed, and if it cannot be fixed, again, my money is gone, my day is gone, and my back pain will increase!

    I thought to buy a lamp, to buy a capacitor and also a color wheel and change them one by one myself and see what happens. I know that it will cost as much as a new set, but I do not want to throw away the whole TV after a year. To make a long story short, please never ever buy any Samsung, especially Samsung TV. It is not worth it. If they were smart, they would have provided a better service, and had recalled this defective product. I have simply wasted 1200 bucks, and I need to buy a new TV set. I prefer to buy an old fashioned one. We have those working more than 10 years and are still like the very first day.

    Samsung: Please do something! With this way of taking care of the problems you cause for your customers, I wonder if there will be any left in a couple of years. You got the worst customer service and the most defective product I have ever seen!

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    Reviewed Sept. 8, 2010

    I bought Samsung 61-inch TV on April 2008. It’s making that clicking sound all the time. A few days ago, it just turned on and off by itself, and then the second day, it just don't work anymore. I called consumer service. They said it’s out of warranty. I have to send it to local place to repair the lamp and the power supply, which cost me $550. Check online, this is very common problem. I agree with Dzimba of Dallas. Do not buy any Samsung TV until they publicly admit the failure and offer a fix and an extended warranty for the power supply board.

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    Reviewed Sept. 8, 2010

    I've had my TV just under 2 years and it all of a sudden will not turn on. The red light on the power button is still lit but no longer 'chimes' and turns on. The first day this happened, it eventually came on by my just pressing the power on button on the remote. Now it has been 2 days and nothing. I paid good money for it and can't afford to replace it so am stuck with my small 15 inch kitchen TV. I did a lot of research as I've never owned a flat screen before, this TV brand was the rave then. Now, I am reading all over the internet about people having the same issues but Samsung not helping.

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    Reviewed Sept. 8, 2010

    I purchased a Samsung 26" LCD TV (Model No-LA26R71BQM/XTL) on 21/07/2010. I'm giving them a complain on 20/07/2010 about channel spec. After this, the engineer attend the call and log a complain to change some board or panel. Now, the service center has told me that this model has been obsolete, so they cannot provide service and nothing to do.

    So, is it my mistake? If this model has become obsolete then it is the duty of Samsung to return back this from the market. Why the customer suffer? I can't enjoy the viewing LCD and it is a financial loss what I invested to purchase this Please help me & inform me about the step taken by you as soon as possible.

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    Reviewed Sept. 8, 2010

    I purchased Samsung 26 inch LCD TV 2 years ago and are now having a capacitor issue. The TV keeps recycling up to 1/2 hour before actually turning on. In order to repair, it will cost me the price of a new TV with no guarantee this problem will not happen again. I'm buying a new TV and it won't be a Samsung.

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    Reviewed Sept. 8, 2010

    when I sent the first complain, this Samsung TV was still making that clicking sound and then eventually turns on, but now its continuously making that clicking sound without turning on.

    Guys, lets do as Robert of Chester suggested especially if you have experienced similar problems to mine. Do not buy any Samsung TVs until they publicly admit the failure and offer an extended warranty for the power supply board.

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    Reviewed Sept. 7, 2010

    NISI-Texas is an authorized repair agent for Samsung. I have requested a price for a part that has failed in my TV (They have previously replaced two major parts.) in order to determine if it is cost effective to repair or scrap the unit. Although I have made the request three times by email and included all necessary information, I have received no reply. I can only feel that this company is lacking in the much-touted Samsung service ability. I will never buy a Samsung product again as the service stinks and they overpriced equipment is just that overpriced!

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    Reviewed Sept. 7, 2010

    We purchased a Samsung LCD in February of 2008. We purchased Samsung because of its great rating from Consumer Reports. We started experiencing the capacitor problem about 2 months ago. Samsung did come out to fix that for free, but only because I mentioned that I knew of the pending class action lawsuit. The picture is doubled and takes over 15 minutes to correct itself. The Samsung tech they sent out (Ali, was very rude) and said, "oh, your screen is blown. You'll have to replace it at a cost of around $1000.00". Wow, I feel like I've not only been bamboozled by Samsung, but Consumer Reports as well. I thought their rating actually meant something.

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    Reviewed Sept. 7, 2010

    I purchased a Samsung 50" flat screen TV in December 2007. After 2 years, the television keeps clicking when you try to turn it on. It never does turn on. I purchased the extended warranty from Circuit City which is where I purchased the television and they are now out of business. When I contacted a Samsung representative, I was told that there was nothing they could do and they do not have any record of a warranty being purchased. Per this representative, our only option was to call a service technician and have them come to repair the TV. Our cost would be $300 to fix it plus parts.

    I feel that since this has been a common problem, Samsung should stand behind their product and fix this issue. I will not purchase another Samsung product. Prior to purchasing this product, I researched to find the best TV to buy with the hopes that I would not have to buy another one in 2 years. I guess I was wrong.

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    Reviewed Sept. 7, 2010

    I have the same problem with my Samsung TV that has been widely discussed on this forum. It will not turn on, just continually clicks and shifts from on to off. This has been discussed as a faulty capacitor issue. I am writing since my conversation with Samsung they said the problem has not been observed with LNS models (only LNT and LN). Is this true? Are other models having the same problem? Evidently, they will fix some models with particular manufacturing dates. I'm trying to find out if other models and years use the same capacitor. If I repair it (my cost), do they use the same capacitor or do they upgrade? Samsung has not been helpful in helping me decide what to do about repairs even though it is my expense.

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    Reviewed Sept. 7, 2010

    So I bought a 50" Samsung TV from a local retailer. I bought the extended warranty and everything. Three months after my TV was purchased, things starting to burn into the TV. First, it was sports scores then as soon as a scene would change on the TV that image would immediately be burned into the screen.

    I phone Samsung to complain about the issue and they stated that burn-in wasn't covered. I fought with them over the phone over 3 days each conversation resulting in the same thing. Nothing. Finally, I called a 4th time and the lady told me if I didn't change the default settings that burn in was inevitable. After she said that I fought with her manager who after much argument finally agreed to send a service tech out (he was trying to charge me for the service at first but I ended up getting it for free).

    The service company came in, looked at it for 30 seconds and said "I know what's wrong" picked up my TV and left. Two weeks later, I phoned them and they told me it would be ready by the middle of the following week. After that week came and gone, I phoned them but they didn't answer and they have no voice mail. In order to leave a message, you must go to their website and leave an internet query.

    After 3 days, they called me back and said the part hadn't come in yet. I waited another three weeks before calling. No answer again. I left another query. No response. I did this for an entire week before calling Samsung. I called Samsung on the Friday and explained my situation, they said they'd call me back. I called Saturday and same thing. Four hours later on Saturday I called back again, they said the Tier 3 managers I needed to talk to had left an hour earlier without returning my call. They said call back Tuesday after the long weekend.

    Today is Tuesday so I called Samsung, they said there was nothing they can do. I explained I was directed by a supervisor to talk to the Tier 3 management and she said that there was nothing she could do. After twenty minutes or so she put me on hold and came back to say I'd have to call back in 3 or 4 days. I simply asked if I needed to get a lawyer to get my TV and/or money back. I explained that I had been getting this run-around from both their repair depot and Samsung directly since the beginning of this issue. I said I don't want to call back because every time I do they have no record of me ever calling. It's to the point now where I just don't know what to do.

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    Reviewed Sept. 7, 2010

    The TV turned itself off and on trying to turn back on the set just clicks. I have read multiple concerns of this problem. Will Samsung stand behind the product? I want them to fix the problem they are aware of. The TV is two years old and is only used 3 - 4 hours per week. How disappointing.

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    Reviewed Sept. 7, 2010

    I purchased the LCD TV on 10/06/07. On 9/07/10, the screen, while remaining on, began flickering on and off rapidly and continues to do this every time the TV is turned on. I spent over $1,600 for this TV and it has lasted less than 3 years.

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    Reviewed Sept. 7, 2010

    I bought a 46-inch Samsung LCD TV about two years ago from Circuit City. This TV will take 30minutes to turn on. It will be just having this clicking sound for almost 30 minutes. Unfortunately, all the Circuit City stores are closed in this area and also the warranty expired anywhere. I can see that a lot of people have this kind of problem. We are all begging Samsung to make a recall and fix these TVs for us. With this economic situation, we can’t afford to pay another $1200 for repairs. We all need to talk to Samsung to do something about these TVs. Otherwise, their name is going to be bad because we won’t stop spreading the word.

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    Reviewed Sept. 7, 2010

    My husband and I bought this 50" television in January 2009. Last night while I was watching TV, it decides to shut off. I can hear the noise but the screen is black. I see a lot of people complaining and I don't think it's fair that there's nothing being done. We spent almost $1000 of this TV.

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    Reviewed Sept. 6, 2010

    I purchased my TV in April 2009, and in August 2010, four months after warranty, I began experiencing power up problems. On power up, the unit would click then the power-up tone would sound, but would not turn on. It continued to cycle through power-up cycle to no avail. I went on-line and checked several blogs, forums, and consumer reports, and found that this is an on going problem, with several Samsung LCD HD TVs.

    I found out that Samsung has known about faulty capacitors on their power supply board, but hasn't publicly admitted it, or addressed in an across the board recall. The cost to the consumer for the repair is typically in the range of $500.00, but the actual cost for the capacitors, is less than $20.00. Do not buy any Samsung TVs, until they publicly admit the failure, and offer a fix, and an extended warranty for the power supply board. If you have experienced similar problems, join me, and file a complaint with the Better Business Bureau of New Jersey. File your complaint under "Samsung Electronics America, Samsung Electronics America, Inc." ** Ridgefield Park, NJ 07660-2113. It costs $500.00 estimate for repair.

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    Reviewed Sept. 6, 2010

    Samsung LN46A650 46-inch LCD TV keeps turning on, and turning off. It doesn't want to turn on anymore. I called up Best Buy to have it repaired, since I purchased the extended service warranty from them. I can not watch TV this labor day weekend.

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    Reviewed Sept. 6, 2010

    I purchased a Samsung DLP TV several years ago, and an extended warranty, which is still in effect. The light engine of the TV failed. They tried to fix it by replacing other parts, but then gave up. The warranty says they must replace the TV with an equivalent model if they cannot fix it. I paid $3,300 for a top of the line model, and they offered to replace it only with the cheapest bottom-of-the-line TV costing $1,500. I am insisting they replace it with an equivalent available model costing $2,300, still much less than I paid originally. They have been stalling for two months, not returning phone calls, referring me around to different people--a complete run-around. I have been without a large screen TV for two months. I am stuck with the small TV in my bedroom where there are no chairs, etc. I am wasting my subscription to satellite TV programs, movies, etc.

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    Reviewed Sept. 6, 2010

    I purchased a Samsung 50" plasma 1080dpi television for our family for Christmas in 2008. For the past 3-4 months, the television has been clicking when you turn on the television. After about 25-30 clicks, the TV finally comes on. The whole point of purchasing a TV this big was to entertain friends and family. All it is now is bad advertisement for Samsung when the guests arrive for football season! This television has become an expensive mistake.

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    Reviewed Sept. 5, 2010

    I purchased a Samsung LN32A450 32-inch wide TV less than two years ago. Last year, when it was a month out of service, it started to develop a dark smear going down the length of the screen. I tried to clean it but the smear is on the inside of the monitor! I called Samsung. I was told that it was tough luck and it’s my problem. I urge everyone to call their executive customer relations number. This is supposedly the high-level number to escalate a defective Samsung TV. Maybe you'll have better luck than I did. A TV that went bad a year after purchase. That's $300 a year. Thanks, Samsung! Never again and oh, I do promise to tell everyone anytime the subject of TVs or Samsung comes up. I wonder how much business I'll cost you. I'd imagine plenty since I intend to work on this!

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    Reviewed Sept. 5, 2010

    I saved up for 3 years to finally purchase my one and only Samsung Plasma 50" TV on July 22, 2008. Last week, the TV just shut-off, and never came back on again. I chatted on-line with a Samsung repair tech at www.samsung.com and he suggested I enter a repair ticket on-line, in which I did.

    Someone contacted me via phone claiming they were the only certified Samsung TV repair shop in Georgia, Tennessee and Florida. They told me it would cost $160 for the service call and $500 to replace the Y-board. After spending $1250 for the TV two years ago, I cannot see myself having to pay nearly $700 to get it repaired. I could have purchased three off-brand sets for the price I paid for this one TV. I am seeking to file a class-action lawsuit against Samsung. Anything that costs $1250 surely should last more than two-years. My 1984 floor model television still works in the basement!

    I am under contract for HD cable service, in which I purchased contigent upon me purchasing this television set. I am stuck with a $200/month cable bill, and no HD TV. I saved up for three years to purchase this television for my family, and now we have nothing.

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    Reviewed Sept. 5, 2010

    Bought a TV 2 years ago and spent $600.00 dollars on it, it will not turn on and is completely dead. Samsung customer service said its not under warranty and will not help or fix or replace. Our family is not able to afford another television in this terrible economy and Samsung ripped us off! Shame on them. I ask all Americans to boycott Samsung!

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    Reviewed Sept. 5, 2010

    Samsung TV’s purchased 6/29/07. Two units of the lnt4042h started having problem with power on 6 months ago. But it took only a few seconds to start up. Now its worse, takes 20-30 minutes to power on. I went to internet to find some help and wow. Called Samsung, they said they were fixing some TV’s, for the same problem, but mine was manufactured 6 months prior to the TV’s they are fixing. No fix for me. I will try to call and write letters, your help is appreciated. Consumer reports needs to change their recommendations too!

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    Reviewed Sept. 5, 2010

    I purchased a Samsung LCD TV 46” model number **** about 3 years ago. For the past 10 months, the TV has been taking too long to turn on. It makes a clicking sound like it’s trying to turn on but doesn't turn on until about 50 or so clicks. Just today, I touched the sensor to turn on the TV and it kept making the clicking sound for 3 hours. The TV never turned on. I spent over $2,000.00 on this TV and now I have to buy a new one. Samsung should recall their product as I see many other consumers have had the same issue. In this economic state, I don't have money to be throwing away on products that are unreliable. It costs over $500.00 just to get it fixed. Samsung should be held responsible for all these defective TVs. They make money off the expense of others by selling TVs with glitches. I feel robbed.

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    Reviewed Sept. 5, 2010

    I purchased a Samsung LN52A750 television from Best Buy and had it installed in July of 2008. The picture was beautiful and from out of the blue in August 2010, I turn the television on and it makes the melody, it is going to turn on, then shuts off and continues this process. I let it continue for 30 minutes but with no luck. I paid $2500 for the television and it breaks after two years.

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    Reviewed Sept. 4, 2010

    We purchased a sixty-one inch DLP Samsung TV in 2006 for a hefty price, along with the store extended warranty. We are retired and this was our first wide screen TV. 89 days after purchasing it, the TV stopped playing. We contacted Samsung and they asked that we allow them to fix the problem. We let them repair it. Now, the TV is not playing again and this time, they want us to pay for it. We paid about one thousand dollars per year for the four years we have had it. This TV was the worst investment we ever made. I want my money back, I don't want it repaired again. We have other cheap TVs that we had for as much as fifteen years and they are still working great and have never been repaired. I know others who have had TVs that long and longer without any problems. Something has to be done about Samsung and this product.

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    Reviewed Sept. 4, 2010

    Samsung LCD TV, model LN-T4669F: I bought this TV on December 2007. Recently when I turn on the TV, it turns on and off for about 39 times before it turns on.

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    Reviewed Sept. 4, 2010

    Purchase a LN-T4042H LCD TV in 2007 and now makes clicking sounds when turning ON. After about 6 times it still works for now. Waiting for it to die completely. Many complaints about same issue for ongoing for years. Emailed their PR dept for response or solution--waiting for reply. Repair or replace? Hoping for class action suit since the company does seem to want to stand behind defective product line.

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    Reviewed Sept. 4, 2010

    I have a Samsung LCD TV that is two years old. For the past four months, the TV has begun to cycle on and off and has been taking up to 5 minutes to turn on. During its struggle to turn on, it turns green, fuzzy and makes an extremely god-awful noise that not only prevents me from being able to turn on the TV in the morning and at night while my family is sleeping, but is so horrible that I hesitate to even turn the TV at all. After researching, I see that many others are experiencing the same problems with these TVs and Samsung is doing nothing to rectify the situation. They are refusing to take responsibility and make right with their customers. This TV was not cheap and I am highly upset with the poor quality.

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    Reviewed Sept. 4, 2010

    I have had the same issue with my Samsung Plasma TV, turning off and making the clicking noise. Everyone needs to report this to the Better Business Bureau. Hopefully, after hearing from everyone, they will be forced to take responsibility for the defective parts.

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    Reviewed Sept. 3, 2010

    We purchased the Samsung Series 5 LCD 46" TV (Model Code: LN46A530P1FXZA, Serial # ALDK3CSQA02404Y) in November 2008. Last June 2009, the TV started flashing on and off and wouldn't turn on. A repairman came out and fixed the TV in June of 2009. Now the TV has once again started doing the same thing. We have called Samsung who have told us there is nothing they can do about it, it's out of warranty. Here is my issue, we spent $1200 for a TV that only lasted 7 months before needing to be repaired and now has the same problem.

    When looking online, we noticed there are class action lawsuits that involved Samsung, just not this television in particular. Samsung did acknowledge that there is a problem, but they aren't doing anything to fix it and it will only be a matter of time before the class action lawsuit involves our serial #. Really? This isn't something I purchased for $50. Samsung needs to stand behind their product and show consumers they do not manufacture junk. I was given the address to the President and told to write him, which I will do. In the meantime, we don't have a TV, which I guess isn't entirely true, we have one, it just flashes on and off repeatedly. Also, how do I know that hasn't caused further damage to the TV by the time we were able to get it off the wall to unplug it? I am hoping the BBB will be able to help with this matter.

    I would like the TV to be fixed and be in working condition and some type of guarantee that it turning on and off repeatedly didn't break something else on it. From looking online, this problem is widespread with Samsung TVs. After this experience, I do not plan on buying anything else made by Samsung. They should make this right before there is another class action lawsuit. I have contacted BBB regarding this matter. I will not hesitate to join a class action lawsuit or file a class action lawsuit against Samsung for knowingly manufacturing such products.

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    Reviewed Sept. 2, 2010

    I bought a 32" Samsung LCD on Boxing Day (Dec. 26) in 2008. About 18 months later, it started experiencing color negative (the image is visible but it looks like you're looking at a negative). I called Samsung and they were adamant that there was nothing they could do as the warranty expired. I said there is obviously a defect with this TV - the picture shouldn't go out after 18 months. After a very long time on the phone, they agreed to send a technician. But they said they would only pay for it if it turns out to be the capacitor issue that I see others have experienced. Then, the tech people called and, wouldn't you know it, they only have appointments from 9-5, which is when most people work. The technician hasn't come yet but my troubles with Samsung aren't over yet. I bought Samsung because I was told they had the best picture. I wish I had researched their quality and customer service rep. If you're reading this, do not buy Samsung!

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    Reviewed Sept. 2, 2010

    My Samsung HDTV went out. I called Samsung hoping that they could do some troubleshooting. I got very little assistance and then was told that I am out of warranty and that they would set up a service call (at my expense). I received a call from an authorized repair shop Samsung sent the information to. He asked me three questions and then stated, "Call Samsung back, give them your reference number, and tell them ‘it's the capacitor issue’." He said to ask them to authorize a warrantied repair. It sounded like he knew exactly what the issue was, so I asked if this was common. He said, "Oh yes!" I called them back, and Silver was the rep. She said no.

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    Reviewed Sept. 1, 2010

    We purchased a Samsung 50" plasma 1080dpi television. The warranty was good for 12 months. After 13 or 14 months, a row of pixels went out completely leaving a large black line (Approx 1.5" wide) running vertical from the top to the bottom of the screen. I called Samsung customer service and they said that I needed to contact an authorized Samsung repair shop, which I did.

    The shop said that it would be $90 for a service call and that the $90 would not be applied towards the bill if I wanted it to be fixed. I declined the offer. I am not a TV repair person but I can see what is wrong with the set. The repair shop said a ballpark estimate would be about $1200 to replace the burned out pixel row. I hung up and was extremely disappointed with the product and the inability of Samsung to manufacture something that fails 1-2 months after the warranty expires.

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    Reviewed Sept. 1, 2010

    I purchased a flat panel LN650 LCD TV eighteen months ago and it won't turn on. It has the same power cycling (failed capacitor problem) which everyone else is reporting. It is ridiculous that Samsung never issued a recall. It's the last Samsung product I will ever buy. It cost $500 to fix it.

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    Reviewed Sept. 1, 2010

    Well I have to say it seems my story is the same as everybody else. I did my research before buy checked consumer reports on what was the best TV to get. They gave the best TV rating to the LN32A550 by Samsung, now I wanted a bigger TV but the rating where much better on this TV than any of the others. So I bought the LN32A550 back in June of '09 and by the serial number the TV was built in January of the same year. Well it worked fine up for the whole and 2 months until last week.

    I was watching TV and all of a sudden it looked as though everyone was walking around in a green swamp. I did the first thing I could think of turn the TV off and on, no help there. I thought well maybe it's my cable box so I turned on my Xbox which is hooked up separately using an HDMI cable, it was all green as well.

    So I knew now it was the TV, I tried to disconnect all the cables and reconnect them no help still. I said ok then I'll get in touch with Samsung then. went on their website and found no actual description of my problem on the troubleshooting page, so I start to fill out a service request o there page and got a run around there it actually kept telling me my e-mail address didn't exists, then it told me something else was wrong like my phone number. So frustrated now I went to service chat where you start a chat between you and someone, you are hoping actually does work for Samsung.

    Well they made me rerun through the same things I had already did. When nothing still worked they said that my warranty was up and I could put in a service request, but I would have to pay to have the TV fixed myself. I told them I already tried to put in a request and they subjected I call back during the next business day. Which I haven't bothered to do figuring that I'm only going to have to pay for it myself then mines well find a electronics place that fix TVs on my own.

    It seems that a TV that just over a year ago cost me over $600.00 to buy brand new, is going to cost me now another $200.00 more to fix. I have TVs in the bedrooms that are over 10 years old, that I leave on sometimes all night that I never have a problem. But this supposedly top of the rating TV from what is supposed to be by a well known name company, couldn't even last 14 months without breaking, which I use for maybe 4-6 hours a day and some days not at all, plus I was away for 3 weeks with my national guard unit and it didn't get used at all then so this TVs life span before breaking down is about 1200 hours. That's same full and after reading all that I've read here do believe there should be some sort of class action suit against Samsung for the shabby products they have been selling to the consumers.

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    Reviewed Sept. 1, 2010

    So my new LCD TV seems to be one of the bad power module ones from China. I can stress how important and smart it is to buy a warranty for any new products. Nonetheless, I do feel bad for everyone out there that in my opinion, got robbed from Samsung. I just hope the TV breaks again. I'll get a credit for the original price of the TV for $2200.

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    Reviewed Aug. 31, 2010

    My Samsung was manufactured in June 2007. It has the same power-on cycling problem others are having. It cycles 3 times before turning on. Seems like a capacitor problem. Samsung will only refer you to a repair provider. The consumer must pay the repair cost.

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    Reviewed Aug. 31, 2010

    I bought a 50 inch Samsung TV from the Hunt Valley Sears about a year and a half ago. It started to get a discoloration in the screen about a year ago. The repair man came out to my house on 8/28/2010 to repair the TV. I am having the same problem again. I feel as if I am getting the run around with Sears a not good customer service. I made up my mind that I will buy nothing from Sears again. I contacted the store manager about my issue and he told me there is nothing that he can do for me. I was shocked. Will somebody please call me back with a resolution to this problem? My number is **. I have not been able to watch my television with a good picture.

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    Reviewed Aug. 31, 2010

    I purchased a Samsung 52" LCD TV (model SAMLNT5265F) on December 2007. Within 6 months, there was a large black line running horizontally across the entire screen. At first the line was faint and intermittent, but over time it expanded and began to show up continuously. I called Samsung and they sent out a technician to replace the screen since the TV was still under warranty.

    Now, two years later, August 2010, there are vertical lines showing up on the left and right sides of the screen. They too are spreading. I called Samsung and they said that since the TV is now out of warranty, I am responsible for repair costs. I would be kicking myself for not getting an extended warranty except that I bought the TV at Circuit City, so that would have been a bust and why are we expected to buy an extended warranty for products that should work as advertised?

    This is obviously a design flaw since it has occurred repeatedly and others have had similar complaints. Don't buy a Samsung LCD TV! Unless you want to buy it from me. I haven't heard back from the repair company, but I expect this is going to be an expensive fix.

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    Reviewed Aug. 31, 2010

    I purchased a 32" Samsung LCD TV from Radio Shack approximately 14 months ago. A few days ago, the TV would not turn on. I followed the suggestions in the User Manual to no avail. I searched the web for possible recall information which was not available. I called Customer Care Center and was told that a local technician would check and replace, as necessary, the capacitor. However, if problem was due to something other the the capacitor, then I would be responsible for the service call charge, parts and labor.

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    Reviewed Aug. 31, 2010

    I purchased a Samsung 32"LCD TV in 2009 and within a couple months of the warranty expiring, the TV started going color-negative. I have it in the repair shop right now and will probably cost over $180. After reading all these complaints, I am afraid this is not my last repair bill. It's ridiculous to pay so much money for such shoddy equipment and I wish that I had read these complaints before I let go of my hard-earned money. If anyone files a class action law suit against Samsung, count me in.

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    Reviewed Aug. 31, 2010

    I have a Samsung 46" LCD TV that was purchased on 1-19-08. Right after the one year warranty was up, the TV started making a clicking sound and taking quite a few minutes before it would turn on. I called Samsung but they took no responsibility. I had the Geek squad come out and repair the TV, and he said it was the power module and that it's very common with these TV's, He said, "Samsung got a bad batch from China". When I called Samsung to tell them about what the repair man has said, they denied any knowledge of this problem.

    I checked on Google and apparently there are a lot of people with the same problem. Now the TV glitches whenever there are words on the screen which really stinks while watching sports. I called the Geek squad and they said it sounded like the buffer. Unfortunately, they discontinued the production of the replacement part.

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    Reviewed Aug. 30, 2010

    I can't get over how many people are having trouble with their Samsung DLP TVs. They say misery loves company but I'd rather have my 61-inch Samsung working. I turn it on, the time it takes to happen varies for the picture to turn pink and green. Sometimes it takes about a half and hour and sometimes it takes and hour or two. But it never fails. The picture turns green and pink. The TV is only four years old. I just want to get rid of it. I've never been ripped off so blatantly and it only worked for four years. Three thousand dollars down the drain. I've gone to other forums and they all are overflooded with complaints about Samsung DLP TV. This is TV is junk. I want my money back! Yeah right, $3000.00 down the drain, worst rip off I've ever experienced.

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    Reviewed Aug. 30, 2010

    I purchased a Samsung TV and Blu-ray from Sam's club on November 2009. Due to remodeling of my home, the Samsung products were kept in the original boxes, until this project was complete in February 2010.

    I hired a technician to mount the TV on the wall and to do the initial set up. The TV worked for a couple of months. Then I was unable to access any of the TV's functions; i.e., use of computer, games, iPod, etc. Samsung was contacted and provided this information. I was informed by the company that the TV would need to be removed off the wall in order for a service technician to assess the problem.

    The problem with this is I'm a single female. I physically cannot lift this TV off the wall. That is why I paid $300.00 for a technician to come out to mount the TV in the first place. Due to a malfunction of the product, Samsung is expecting me to pay another $150-200.00 to have the TV dismounted, before they will even check to see what is wrong with the defective product.

    I spoke with Piedmont Electric and was informed that the TV may have a mother board problem. If that is the case and the TV has this type of problem with only a couple of months of use, then this product needs to be replaced, not repaired.

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    Reviewed Aug. 30, 2010

    2.5 years old Samsung 42" LCD TV model T4042HA 4 weeks ago starting the "clicking" power on condition that I am reading about others having similar problems. When I power it on, it just clicks and cycles for a while before it will actually come on. It seems to be taking longer (up to 5 minutes) before it actually turns on. For the first time, I did purchase the extra warranty but since this TV was purchased from Circuit City who is now out of business, I am SOL! Now I have to take this for repair and decide if spending $350 is worth it or just move to purchase a non-Samsung brand moving forward. Also, I just three months ago bought a Samsung 32" for another room and I am just waiting for the same problem! What's aggravating is that before purchasing any of these two, I did my homework with consumer reports which rated this brand very high but hope that changes now based on all these complaints that I have reviewed on this site daily. Please put me into any class action lawsuit.

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    Reviewed Aug. 30, 2010

    Samsung TV LCD LN40A500T1F 40" did not turn on. TV is 20 months old. I called Samsung and the guy simply updated the information and did not admit the TV has capacitor problem. Next I called Samsung executive customer relations. The person was very nice and offered to fix the TV if there was capacitor problem. In some cases, the capacitor problem blows up the board too, in which case they wanted me to pay approximately $100. The repairman came the next day and fixed the TV free of cost. It was only the capacitor problem. Initially, I was angry at Samsung, but with the overall customer experience, I feel they have started doing their part in solving the issue.

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    Reviewed Aug. 30, 2010

    Of course, my warranty expired and my TV screen goes dark after watching for a few minutes. Samsung and probably all other TV companies have a ** warranty period of 1 year and my TV is about two years old. I won't be buying another Samsung product. Feel free to include me in a Samsung class action suit. I have an HL-T5687S DLP LED set.

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    Reviewed Aug. 30, 2010

    I bought a Samsung LCD 46" TV 2 years ago this summer (June 2008) and it started doing the "clicking thing" just this summer (end of July 2010). When I power it on, it clicks and cycles for a while before it will actually come on. Luckily, I paid Sears' price for the 3-year extended in home warranty plan when I bought it. They came and replaced the electronic board in the back of the TV for free. The tech said it is a huge problem for Samsung although they have kept it out of the mainstream media, they are not offering any assistance even though they are aware the power supplies on the boards are defective and failing after about 2 years. The board is roughly $130 to buy and then labor is about $200, so hopefully, it won't happen again.

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    Reviewed Aug. 29, 2010

    My 32" LCD ln32a330j1d just won't turn on. Power light stays lit. My purchase anniversary is this month; 2 years. So I've been out of warranty for 1 year. I have 5 TVs in my house. The other 4 were all purchased in the 1980's and are going strong (and not one of them is a Samsung). We hardly use this TV and we only use the TV option; no plug & play, no game systems, no computer hook up). For the amount of time that it is used, it's really just about a year old. What is wrong with us? How much garbage are we willing to accept? I paid over $700 for this piece of crap before the market stabilized. You can probably get it for $300 today (or less at Wal-Mart! ) Of course I purchased it at Circuit City...sol again. I don't know what consumer affairs is able to do for us. Just reading the comments in the past 30 days I would think a class action suit is warranted and winnable.

    Get out and vote, people. Stop letting them pass laws that continue to minimize the rights of the people. The market should take care of Samsung on its own. We get the word out and just stop buying but we would need to mobilize. Can consumer affairs do that for us? I have no doubt that, legally (that's laws that you and I helped to pass) Samsung is all good. Do you know how many times I had to google to find this website and even then the first 5 or 6 search results were directing me back to Samsung. Who paid for that, do you think?

    I just want a TV. One that works with the new age of digital (no more free airwaves in America). If you want to watch TV, there is no choice. Could you just ensure that the manufacturers & service providers who lobbied for no more airwaves are prepared to provide a standard of service that we in America should expect? Or at the very least, could you bombard us, as the marketers do, with the information we need to survive and protect ourselves from these predatory industries & or individual manufacturers?

    I called Samsung for service. She was quick to come up with the "capacitor" replacement (like I was supposed to know what that is) so I wasn't surprised to see it repeatedly mentioned here and, therefore, not surprised at all that Samsung immediately offered to do something/anything for free. She'll have a tech call me in a day or 2 and she graciously said I could call them myself if I wanted to. Wake up & stand up, America (myself included).

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    Reviewed Aug. 28, 2010

    My 46" Samsung LCD TV is now doing the whole power cycling thing and will not turn on, it just clicks on and off repeatedly. This TV is less than two years old! I purchased the extended warranty from a third party which I haven't contacted yet. I'm wondering how much of a hassle that will be. I will never buy another Samsung TV again after reading all these complaints.

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    Reviewed Aug. 28, 2010

    In February 2010, I bought a Samsung 46" LCD HDTV and a Samsung Blu-ray player from Best Buy. Still under warranty, my TV has been repaired once and my Blu-ray player has been repaired once also. No problem there, but now my TV needs repair again. Samsung gave me a service ticket to have it repaired for $0. But after waiting 1 1/2 weeks, they sent me an email claiming that the repair is not covered by my warranty. It's only 7 months old and they want me to pay $424.00 to have it fixed. Why should I pay to have it fixed when they are making parts that don't hold up? As a result of their inferior product, I am unable to use an ethernet cable connection from my computer modem. This causes me from not being able to use the internet on the TV, which is one of the main reasons I bought the TV for in the first place. I do not believe I should pay for their mistakes when my TV is still under warranty.

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    Reviewed Aug. 27, 2010

    We purchased a 46' Samsung TV about 3 years old. The warranty expired of course. It stop working, won't turn on and off. I've been reading all the blogs, looks to be a very common problem. Samsung won't do anything about the TV since the warranty expired. I paid $2200. I'm pretty sad. This is my first and last Samsung product. I will do everything to informed my family and friends not to buy Samsung products any longer.

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    Reviewed Aug. 27, 2010

    My Samsung LCD TV has begun to display vertical streaks on the screen when turned on. After 5 to 15 minutes, it clears up and a "normal," high quality picture comes up and is good until the set is turned off. On next "on," same thing.

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    Reviewed Aug. 27, 2010

    I purchased a 40'samsung TV around may2008 about a year later the circuit board went which Samsung replaced at no charge however recently August 2010. There is a blue line vertical on the left side of my screen. I contacted Samsung and was told I would have to pay for labor at $250 but they will replace the bad part which seems to be the panel. Unfair for 2-yr old TV which I think should be considered a lemon. Ha! ha! Samsung sucks. $850 set.

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    Reviewed Aug. 26, 2010

    I purchased Samsung 52" LCD TV and 18 months later, it just won't turn on. It clicks on and off repeatedly.

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    Reviewed Aug. 26, 2010

    I bought a TV Samsung LN46N850 2 years ago, and after World Cup 2010, there are black strips on my screen. Luckily, I got a 3-year warranty from Fry’s store, and they replaced a new one for me. It’s my first time to try Samsung TV. I thought I’m going way back to Sony than save a couple of dollars from buying Samsung again period.

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    Reviewed Aug. 25, 2010

    I bought a Samsung LN46A550 46" LCD TV - and 18 months later, it needs to be replaced. This appears to be a rampant problem with all LCD TVs, but Samsung will not acknowledge or address the problem. Without a 3rd party warranty that Samsung won't sell, we're out of luck.

    The TV has wide vertical bands/bars on the left and right side that are slightly darker than the rest of the TV. It just started suddenly one day - not long after the 1 year warranty expired. Nothing had been changed, the TV had not been moved. I literally turned it on one morning and noticed the problem. The bands are roughly where the 4:3 picture ends on the 16:9 TV (but not exactly). I've unplugged it, fiddled, reset picture settings, tried different inputs, cables, etc. It's definitely a panel problem. Many other people have exactly the same problem. The result is that the $1,300 TV I bought that should last 5-10 years lasted me less than 18 months. It's difficult to watch and I'll be faced with replacing it - with an extended warranty this time that costs another 20-25% more just to cover a product that clearly wouldn't meet quality standards in the first place. Extremely disappointing!

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    Reviewed Aug. 24, 2010

    The problem with Samsung is that their TV's (both LCD/LED & Plasma) look so darn good when new they're hard to resist, aren't they? But after reading all these posts, it clear that their products are sub-par and not dependable at all. $2000 to $4000 TV's that last only 15 months before requiring service is simple thievery requiring strong consumer advocacy in my opinion.

    We own 4 Samsung sets. Two of them have had major issues. One of them (a LN52B8000) was recently repurchased by Samsung it was so bad. Their Customer Service division must be overwhelmed because each time I call, they appear to be overly frustrated and micromanaged. Yes, some agents are nice, talk slowly, and promise the sky, but can never really deliver due to corporate intervention and supervisory incompetence. (Their Executive Customer Care is obviously laced with good intentioned workers but appear to be held back by their nervous bosses.)

    It's obvious that this mishandling is filtering down from the top. We all know that this Korean company has very, very deep pockets and any law firm that decides to tackle these guys better have mega bucks or they will fail. As a matter of fact, they should just forget it. The only way Samsung will ever listen is when sales drop off. It's up to us passing the word to not buy Samsung TV's due to poor dependability and incompetent customer service.

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    Reviewed Aug. 24, 2010

    We purchased the Samsung LNT4669FX/XAA(SQ02) in June 2009. In November 2009, the TV would not turn on, it just clicked. It was under warranty so it was covered. In July 2010, it did it again (would not turn on just clicked). Good thing we had a protection plan. I guess we will have to pay every year for this piece of junk. We thought Samsung was a good product, but I will never tell anyone to buy one.

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    Reviewed Aug. 24, 2010

    I bought a DLP 67"SAMSUNG TV,08/08/08 from Costco. Two yrs later, on 08/22/10 the TV is not working. Costco connected me to Chris at Samsung. We told him the TV just shut off and then started to smell like it was burning up, so I unplugged it. He said it's past warranty, it's only good for 1 yr. We asked if it would be covered being that it is a safety issue, he said no. I paid $2,200 for a TV to last me 2 yrs. I think Samsung should pay for this. It's a good thing I unplugged it before my TV burned my house down.

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    Reviewed Aug. 23, 2010

    In December 2008, I purchased a new Samsung (Model: LN46A850) 46" LCD TV from Best Buy. In May 2010, it began having issues. A blue vertical line in the screen began to appear intermittently. It worsened until two vertical blue lines about 3" in width each are permanently appearing on my screen from the top of the screen to the bottom. I first contacted Samsung's 800 customer support. Because my TV was barely out of warranty, and because I failed to buy the extended warranty from Best Buy, I was completely without recourse. I then went to Best Buy, and they blew it off as a common occurrence. If you don't buy the extended warranty, tough luck. This is simply incomprehensible to me.

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    Reviewed Aug. 23, 2010

    Reference Post dated August 21. As stated in my previous post, the issue had not been resolved. Instead of waiting two days for a Samsung repair tech to call and schedule an appointment, I took the TV back to the retailer (Fry's Electronics - Irving, TX). They exchanged the TV for a new one with no hassle; I did have my receipt. Thanks to everyone who has shared their experience. If the on and off problem reoccurs, I know where to begin and have a feel for what my repair might cost. I considered going with another manufacturer for our 3D TV; however, we know others who have had different problems (not on a 3D TV) with other brands.

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    Reviewed Aug. 23, 2010

    After 13 months, my Samsung LCD LN32A330J1DXZA model wouldn't turn on. The red light is on but clicks when you press the power button. After searching on the Internet, I found lots of complaints similar to my problem. It has to do with the capacitors. How come a recall wasn't issued? My one year warranty ran out and it is going to cost more to repair than to buy another TV. I spent $670.00 of my hard earned money in hopes that I made a good investment. Boy, was I wrong. I will never buy anything from Samsung ever again!

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    Reviewed Aug. 23, 2010

    Today, I just reported our frustration with BBB.com about Samsung and its total lack of support for correcting the "Black Screen" issue. (You know what I mean). This is an outrage! All of us have spent hard money and research time to get the best quality we can get in a TV. It appears that the manufacturer is not listening to the people who purchased this product. So, I implore all of you to write to your BBB and lodge a complaint. A class action suit would be nice, but hard to coordinate. I, personally will never buy any Samsung branded product again. Hope you do the same.

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    Reviewed Aug. 22, 2010

    While watching TV the screen will go dark on the left side for a while then get real jumpy.

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    Reviewed Aug. 22, 2010

    Our 50" Samsung Plasma TV died after only 26 months of service. Considering the number of failures depicted in this website, it is only proper that you create a consumer warning as to the latent defects inherent with Samsung's flat screen TV products. Admirably Samsung is going to fix our TV as it is only 2 months out of warranty, however no matter how short the warranty is, there is no doubt that we all expect years and years of service from a product you pay nearly $3000!

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    Reviewed Aug. 21, 2010

    I had the exact same problem as most of you. Purchased 42" Samsung plasma TV, model HPT-4524 around 1/08. For the past few months it would make the clicking sound, turn off, and turn back on. Gradually grew more frequent with prolonged duration of clicking until eventually turning on. One week ago I turned it on and it clicked repeatedly until I heard a loud pop from behind the set, presumably the capacitor blowing. I found this site after a quick search and realized this is an epidemic problem.

    Armed with that information, I called 1-800-SAMSUNG and told them I was aware of the capacitor problem and multiple complaints. I was told that they acknowledged a problem with the LCD TVs but not plasma. When I stated I had read dozens of complaints about my exact model number I was told not to believe everything I read on the internet and they could send out a technician but I would be responsible for the repair. The next day I visited a few electronic stores, pricing new TVs and sleuthing for information and found nearly anyone willing to talk had heard about Samsung's problems.

    That Monday I called back and stated my case again and received the same response. I told them that was not acceptable and if they did not make it right I was going to take them to court. Immediately I was connected to the "Executive support line" and after repeating the threat of legal action I was told they could "extend the warranty" and the TV was fixed in three days, took the technician about 20 minutes.I am glad my situation was resolved (won't be surprised if the problem rears it's head in another couple years) but clearly Samsung knows they have a huge problem on their hands that they are trying to resolve by ignoring and being obstructive. Unfortunately, it took the threat of a lawsuit for them to resolve the matter. My suggestion for all is to keep fighting and if they won't fix the TV for free, threaten with legal action.

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    Reviewed Aug. 21, 2010

    Model No. UN55C8000XL was purchased on 8/16/10, delivered and set up on 8/17/10 and on 8/20/10 the TV began turning itself on and off. The only way to stop it was to unplug the TV. Samsung customer service logged the complaint on 8/21/10 (ref. # 4007118340) and offered a repair technician that would contact me within 2 days.

    The problem persisted each time the TV was plugged back in. This has yet to be determined as the TV is currently not working and the party is tomorrow afternoon. The consequences and damages will continue to mount until the situation has been satisfactorily resolved.

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    Reviewed Aug. 20, 2010

    I did a post yesterday, I am sorry the website for Better Business Bureau is BBB.ORG. Also I just found something out, there was a class action lawsuit going on for this but I just checked and when I try to go to that page on the Law Firm's website, it says content deleted, not sure if this is a mistake or they just dropped the suit, please inform me if there are another firms doing class action lawsuits as I would gladly join and we should all do it.

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    Reviewed Aug. 20, 2010

    Looks like I'm another sucker who purchased a Samsung TV. My TV is a little over a year old. The first time it went out was April 2010. The company sent out a technician who fixed it and at that time they made me sign a paper stating they would only fix it once for no charge. The warranty was good for 90 days. Five days after the warranty expired, guess what? The damn TV went out again the exact same thing. Samsung now wants 400.00 to fix the problem and will only warranty the fix for another 90 days. Wow that gets pretty expensive $400.00 every 3 months.

    I spoke to Melvin the supervisor who refused to give me his last name or badge number. He was very rude and incompetent. He stated that I was the very first person to have my TV go out twice after they repaired it. I told him he was a liar and was he aware of the class action lawsuit being brought against Samsung. He said he didn't care and when I told him I would never purchase another Samsung product. He told me that they had plenty of customers and that it would be no big deal if I never purchased another Samsung product again. Then he hung up on me.

    With so many people out of work where in the heck do they get these rude uneducated supervisors. I did manage to tell him after Samsung gets sued in a class action lawsuit he probably wouldn't have a job any longer. He just laughed and thought it was funny. Believe me I am not laughing, I am **. I will take my complaint to the highest level and will continue to let others know not to buy Samsung products.

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    Reviewed Aug. 20, 2010

    Almost 2 years ago after I'd done quite bit of research, I purchased a 42" plasma television. But all that went down the tubes today. Yes, I too experienced the clicking noise of a Samsung. I then called a 1-800-SAMSUNG and rather quickly I was informed that I'd be responsible for any repairs but they'd set me up with some service quotes. No idea as to how much this will cost me, but I can assure you SAMSUNG has lost another customer on any product they make.

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    Reviewed Aug. 19, 2010

    For all you Samsung LCD/Plasma owners that have problems with the capacitors, I am going through the same thing. I filed a Better Business Bureau complaint. They call me from Samsung the very next day offering to pay for parts only, which, of course, the capacitors cost only around $10-$15. I had to pay NISI of Texas $129 for the diagnostic and repairs. But the case with the BBB is not closed yet so I am hoping that they rule in my favor and make Samsung pay in full. Samsung just registered with the Better Business Bureau in June 2010 and already have a ton of complaints which gave them an A- rating. I invite all of you to file a complaint on the website, bbb.com. Samsung in the U.S.A. is based in New Jersey. The more complaints BBB gets, the lower the rating will be. And they really pursue the complaints because they are a federal organization. You have nothing to lose so go ahead and complain!

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    Reviewed Aug. 19, 2010

    I have had it with your product. I purchased an expensive 61 inch HDTV 1080i Samsung TV because I thought it would last me a lifetime. I still have two TVs that still work from the 1980s. So I thought, well, if I purchase this TV, I should have the same luck.

    Since I bought the TV from ABC warehouse three years ago for $3000.00, I have had nothing but trouble. I have had to replace the screen like three times through Steve's TV. The TV then started to shut itself off on its own so they brought out a new bulb and it still continued, but the TV would still come back on for about two years after that. We were told sometimes the TV shuts off because of the door on the back isn't on right. So the TV now just wouldn't come back on. So, we purchased a new bulb which I didn't know I would have to do when I bought the set. The bulb cost a whopping $189.00! That is our grocery money. Now it shuts off and won't turn back on. Making a buzzing screeching sound. It is sitting at Steve's TV in Saginaw Mi. right now because I have to replace the ballast and color wheel because each could have caused this problem.

    My husband is on disability and I am unemployed. We have to wait for his check to come to get our TV. Do you want to know how much it is going to cost me to get the TV back. Well its $300.00 in parts and labor. This is the set that keeps on taking and taking and taking. We can't afford this. We are living on $1800.00 a month, that's for house payment, food, gas and all our bills and your TV is bleeding us dry. I have had nothing but problems with this lemon and I'm mad as hell. I shouldn't have to put $500.00 dollars into a TV that is only a few years old. It's crazy. This TV is a lemon, A LEMON! And I want my money back.

    My daughter bought a cheap Visio TV at Wal-Mart and it has been working like a champ for years, not a problem at all. Its ludicrous, it really is. How can you sell shoddy TV's to poor people, I'm so upset. As I said my husband was going to spend some money to go see his family in Indiana this month. Since his heart attack he hasn't been able to see his family much but now he has to stay home from the family reunion

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    Reviewed Aug. 19, 2010

    See my post of 8/10. After several calls to Samsung regarding my 40 in. LNT4061FX LCD, they finally agreed to send a repairman to replace capacitor(s) that were causing on and off problems and red dots on my screen. They would only book a service call if I agreed that any other problem other than the capacitor issue would be at my cost. I agreed. Serviceman came yesterday and replaced 3 capacitors (which I was told were 10 v. and overrated by the manufacturer). The new capacitors are 25 v. and fixed the problem. The repair took about 20 minutes and was at no charge to me. Suggest anyone with the on/off problem and/or the related red dot problem press the issue hard with Samsung. I was 6 months out of warranty but they knew they had a problem and finally agreed to make it good. Good luck!

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    Reviewed Aug. 19, 2010

    I bought a 50" plasma, model # HP-S5053 back in Jan, 2006. By comparison to all of the other complaints that I have read, I feel lucky that my TV has lasted this long. Aug 18, 2010, the picture disappeared. The screen went black, but still have sound coming through. I am not even going to waste my time calling Samsung, as they appear to be uncooperative and hiding from this problem.

    I bought the TV from Best Buy for $1950 and expected the TV to easily last 10-20 years, as every TV I have ever owned in the past lasted at least 10 years. I am not sure if you can develop a class action lawsuit based on tube technology TV's consistently lasting a decade or more, but it seems there is enough complaints and enough money spent (this HD TV is 5 times more expensive than any tube TV I ever bought) to warrant some type of action. I would welcome an invitation by some law firm if I was contacted. In the mean time, I am going to try and buy a replacement capacitor and fix this on my own.

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    Reviewed Aug. 19, 2010

    In Nov. 2009, we purchased a new Samsung 3 door RF26XAEWP with the below freezer, water ice in the door. Last week it started making a loud lawnmower sound. I then called Lowe’s in Anderson, IN to find out who would service it. They gave me the date I bought it so I wouldn't have to look up my receipt, and a phone number for Samsung. I called and was told someone would contact me. On Wednesday, 8-18-10, someone from the A &E repair service out of Indy came. He looked at the fridge and told me he needed receipt. I told him it was bought in Nov. 2009, and that Steve from Lowe’s had a record of it and told me over the phone 5 days ago. He acted like it isn't under warranty, even though it shows the fridge was manufactured in 2009 on the door.

    I called Lowe’s and talked to them. Lo and behold, the info about the fridge has disappeared from their system. I was told by Jim that it stays in their system for 6 months. I thought that was odd. So, I went digging and thank goodness found my receipt. Craig the serviceman looked at it and said it is the fan. I told them that over the phone when I first called. But they don't have that part. So, it has to be ordered and will be mailed to me at my house. And then, they will drive back over and put it in. I told the serviceman the sound had been getting louder and asked if it would be okay to run it like that. His answer was, "It should be, it should last.”

    My husband spoke with him over the phone. He managed to get him to write it up as an emergency, but if the part doesn't come by Friday, to call them so they know not to come. This was a $1200.00 fridge. Now at 10 pm, it is twice as loud as this afternoon and driving me crazy. I am concerned about it being a fire hazard, or quitting with all our food. With what I have now read about Samsung, why isn't a civil suit being made? I moved a smoke detector over close to the fridge but this is not right. What happened to service? Lowe’s should stand behind their products and replace a product like this and then be reimbursed by the manufacturer. I have to worry about this situation now until next Monday or Wednesday as he originally wanted to set.

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    Reviewed Aug. 18, 2010

    We have a Samsung LN37A550 P3F 37" LCD TV that is only about 18 months old. It won't work. It doesn't turn on anymore. I called Samsung and they referred a 3rd party repair center who is charging $85 just to come and assess the problem. Samsung will not cover the service, repair or exchange. I told Samsung that I had read the hundreds of complaints online with the same problem. They said they are covering only those made between February '08 and August '08. He said ours doesn't fall into that category even though we bought it December '08. Tomorrow the repair man will come and if it is a capacitor issue, a class action suit should be filed if they continue to refuse to recall the known faulty part.

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    Reviewed Aug. 17, 2010

    I purchased a 42" LCD Samsung TV less than 3 years ago. It cost $1500. TV no longer works! I have experienced the same problem as the Samsung owners that posted a complaint. It is the low voltage capacitor that powers the TV on and off. One wonders how many complaints are needed for action to be taken against Samsung! There are thousands upon thousands of complaints. Is anyone going to grab the bull by the horns and do something about it? Samsung needs to admit their mistake and make a recall. They should also reimburse anyone who had to pay to repair the TV! Come on, people, there are voices that need to be heard and responded to, not patronized!!!

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    Reviewed Aug. 16, 2010

    I, like most people on this forum, purchased a Samsung LCD flat screen television (model LNS4041DX/XAA) in 2006. I am now experiencing a clicking noise and the TV will not turn on. I did my research and determined that this was a capacitor issue. It appears that Samsung has used cheap capacitors that blowout or melt, causing the TV to lose the ability to power on. After calling their customer service department, I was told that there are certain models where Samsung will have someone come out and fix the issue at no cost. However, my model is not listed.

    I escalated the issue to the Executive Customer Relation department and was told the exact same thing. I asked the rep if my symptoms are the same as the models that receive the repair and she agreed. I then confirmed with the rep, Kim, that Samsung was "unwilling" to help me. She said this was correct. I assume that these calls are recorded so this can be verified. I find it disappointing that Samsung will not budge on this when they obviously have a serious issue on their hands. I will fix the TV myself and will never buy another Samsung product.

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    Reviewed Aug. 16, 2010

    I just got off the phone with Samsung regarding my 42" Plasma Model# HPT4254X/XAA. I have exactly the same problem that everyone else described. Started by turning itself on and then off on its on. This morning it turned off after what sounded like something blew up inside. It became unresponsive and has not stopped clicking. I disconnected for a few hours and it does not work. Samsung basically told me that since I am out of warranty, I'm out of luck and have to call a third party "certified" repair company and I would have to pay for it.

    I just read in another website that this TV was manufactured in the Philippines and this is a faulty piece. They will not do a recall because they have 2 million units out there. How are they getting away with this? I'm stuck with a 42" $1,000+ piece of furniture now? How do we file a lawsuit? These companies need to be more responsive and accountable. $1,200 for the TV and now an expense to try to have it repaired.

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    Reviewed Aug. 16, 2010

    I purchased a new Samsung LCD TV(model no. B450, serial_no.12473ZNSA04164X), which worked for 3 days. After 3 days, the display was gone and I filed a complaint for the same in customer care (request #**). They said that they will be replacing the TV in a week after the engineer's visit. I followed them over the phone after a week, I got the same answer that I'll be getting a call in an hour or two for 4 days. Finally, I spoke to their senior who said that that there is a mismatch in the serial number of the TV set in the bill and the actual one, so the request has been canceled.

    Then again I went to the dealer, Next Store, sec-14, to ask the bill with correct serial number. Now it's again more than a week time, but i haven't got any response from them. I am really frustrated and disappointed by their treatment and services.

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    Reviewed Aug. 16, 2010

    Having just read many of your consumer complaints regarding problems with Samsung LCD TV’s, I'm now in the same boat. I purchased a 40" Samsung LCD (LN40A530P1FXZA) in January '09. Didn't use it until March 1, '09, and the set just went black and turned itself off today (Sunday). When plugged in, I only hear the electronic "click" with no ability to turn on or off the set. Naturally, I'm out of warranty, like most of you, and I'm not looking forward to a particularly depressing conversation with Samsung service. Your consumer submissions have been very helpful to me in order to anticipate what feedback I may hear from Samsung or the recommended technician. Upon my technician conversation, I will follow up with results of my interaction. Keep your cases coming!

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    Reviewed Aug. 16, 2010

    Called Samsung for assistance with problems I am having with my new 50" Samsung plasma TV and they were unable to assist me. They advised my warranty did not cover the problems I am experiencing. Samsung advised that the problem I am experiencing is because my TV is left on the same channel too long or that I watch too much of a certain channel. I advised that this problem started 3 or 4 months after I purchased it. I did not expect a well known company to handle my situation the way they did. Samsung did nothing to assist me.

    Basically, I was told the reason these problems are happening is because I watch too much TV, but my TV is only on a few hours a day, and that is throughout the day, not at one time. Needless to say, I was unable to get any resolution with this matter. I purchased this TV from Best Buy on 10/29/09 and paid $1442.00. Problems are: burned-in images and images will appear while watching movies or while TV is in use. Problems started shortly after TV was purchased on 11/29/10. Serial number: AUMJ3C0SA06746F. Model number: PN50B550T2F. 50" plasma 550 series.

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    Reviewed Aug. 15, 2010

    We purchased a 40 inch Samsung LCD TV four years ago. This unit fails to turn on or turns black. The start component continues to click. If we allow the TV to remain in this mode, it sometimes turns on after two or three hours of trying to start. I will never purchase a Samsung product again.

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    Reviewed Aug. 15, 2010

    Good news for owners of Samsung Flatscreen TV's. I, like many of you, had the same problem with my 2 year old 46 inch LCD clicking and taking forever to turn on. It was taking up to 45 minutes to do so.

    Here's the timeline of how my set was repaired free: Wednesday, August 11, 2010, I called 1-800 - Samsung and told them that I wanted to take advantage of their one time free replacement program at 3:30PM. The very helpful rep in the service center (which is located in Greenville SC) asked a few questions about the performance of the set. Then, he asked for the model number, LN-T4665F, and the serial number. After a one minute hold, he said that I was eligible for the free replacement, parts and labor. If the new capacitor goes out within 90 days, again they will be replaced free, parts and labor. If they go out after 90 days, but less than 12 months, labor will be free, but I'll have to pay about $3o bucks for parts.

    He got my personal information, and told me that a service rep would call me the same day to schedule an appointment for the repairs within 3 days. At 5:00, the service rep called to set up appointment for between 11:00 and 1:00 on Saturday, August 14. He said that I needed to call Samsung to give them a little more information and listen to a "consent" statement. At 6:30, I called Samsung service, gave them the reference number, and listened to a consent statement. Basically, I "consented" to the details above, and agreed that if the service rep saw any other problems with the set other than the capacitors, that they would tell me the cost before proceeding. I said okay.

    On Saturday, August 14, 2010 at 12:30, a very professional rep arrived at my house. In 30 minutes, he replaced the capacitors, the set is back to normal, and I'm one happy camper! Try this process - it works!

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    Reviewed Aug. 15, 2010

    Well, I fell in line with the bulk of the complaints about Samsung TVs. At approximately 4 AM, July 31, 2010, my TV model number LN32A550P just decided to start turning itself on and off with the typical clicking sound which needless to say, awakened me from a sound sleep and would not stop until the unit was unplugged. I purchased this TV on December 22, 2008, so yes, it too lasted approximately 18 months. When I called Samsung's ’lack of customer service department’, they wanted me to have the TV repaired at my cost. I don’t think so. I would like to commend the resourceful individuals who were able to make their own repairs.

    Unfortunately, I'm not as savvy and by rights, I would expect a product to have a life expectancy to what is reasonable and customary for similar type products. No consumer should have to repair a product of this nature considering the substantial investment you have made. Since I have purchased this unit from Best B on credit, I am utilizing the section on the back page of my bill which states your rights if you are dissatisfied with your credit card purchases. My temporary fix at the moment was to retrieve my 20" SONY purchased in 1988 and use that and it works perfectly. This has been my first and last purchase with Samsung, I will be going back to Sony.

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    Reviewed Aug. 15, 2010

    I have a 2008 Samsung model LNT4661FX/XAA with the on-off thing. I sent them an email advising that I own 6 Samsung monitors and asking what they were going to do to resolve this known defect. That was 4 days ago and I did not even get an auto response from them. I know that there was a successful class action against Panasonic for defective TVs. Is there one in the works for Samsung? It's a tragedy that other companies are adopting the American way of doing business. 1st step, deny; 2nd, deny in writing; 3rd, hope no one sues; 4th, deal with the problem after you have **** off your best customers; 5th, blame falling stock price on market conditions and competitive pressure.

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    Reviewed Aug. 15, 2010

    I have a 52" Samsung LCD. It's not even 3 years old and it's flickering on and off. It will never turn on. I also think that Samsung needs a lawsuit.

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    Reviewed Aug. 15, 2010

    I purchased in October 2008 a Samsung 42" Plasma Television for $800. The screen would go black with no picture but only sound. I would hear a clicking sound prior to going totally black for good. The store would not replace item because they said that it is out of warranty. I have never bought a television with less than a 5-10 year warranty in the past. Why is this only one year? Did you know that there was an existing problem with this model?

    They refused to fix the television after being told to bring it in for check-up. No check up was done but they only said that it would sent away for approximately two weeks to fix and bill me for repairs, with a down payment of course. My expectations for a new television are much higher than a year and a half. Even my toaster can is with a ten year warranty! A consumer recall for the Plasma Samsung televisions are needed please!

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    Reviewed Aug. 14, 2010

    I have the same problem as everyone else regarding my 46" LED TV, model LN-T4661F. I turn the TV on and it will click on and off for several minutes before you can watch the TV. Several months prior that occurring it would slowly warm up and only show 1/2 a picture. I too paid $1700 in Dec. of 2008 and the repairs seem very expensive. Samsung needs a class-action law suit!

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    Reviewed Aug. 14, 2010

    I purchased a 46" Samsung HDTV 1.5 yr ago. It has been recycling on and off. I called the service tech. I was told that it wasn't the much discussed capacitors, but rather the mother board. He replaced it twice - it still has the same problem. My mother had the same problem with hers!

    We have another service call in, but they haven't decided whether to charge me again for the service call! After paying $300, later we have the same problem and the reason for the first call! A $1700 TV lasting 1.5 years! I don't care what they say about the warranty being up - a $1700 TV should last more than 1.5 year. It seems a lot of folks are having the same problems with Samsung. There should've been a recall. It's time for a class action lawsuit.

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    Reviewed Aug. 13, 2010

    My 52 inch TV just over a year old has a t-con problem. The picture has lines going through it. I bought a replacement part and this did not fix it. Samsung did not let me return it. It looks like the panel is bad. That's $1500 dollars. Customer service is horrible! Don't ever buy Samsung.

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    Reviewed Aug. 13, 2010

    I'll be short. I got white dots all over my Samsung 56" DLP. I called Samsung and received the one time free replacement of the DMD chip. It worked fine for a couple weeks or so. Then my screen became littered with thousands of tiny black dots and sure enough, the white ones returned. I called Samsung again and was told a repair would be at my expense. This is completely unacceptable. My TV is less than three years old.

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    Reviewed Aug. 13, 2010

    II purchased a 55-inch LCD with the BD P4600 Blue Ray on May 2009 at a Best Buy in the US. It was a ‘Better deal than Canada’. The Blue Ray worked fine for about 10 months. Then the Blue Ray started freezing up. I called the Samsung support line. They indicated that it needed an upgrade to the firmware. So I went online and downloaded the firmware. I was never able to download the firmware on the Blue Ray. So I called back Samsung, this time the guy told me that I should have done that, I should just buy a Blue Ray cleaner. I purchased a Blue Ray cleaner but that didn't work. I still could not read the disk. I called back Samsung and now, I’m about on the 12th month after the purchase.

    This time, the person told me that it indeed needed an upgrade. She sent the upgrade by email but still it didn't work. She told me that she would send me a CD with the firmware on it. I waited about 1 and half months but no CD. I called back Samsung and this time, they asked me where I purchased the unit. I told them that it was in Best Buy in the US. She told me that I needed to go on the US Samsung website to download the US version of the firmware as it is not the same as the Canadian one.

    Finally, I was able to download the firmware on the Blue Ray. Cool! Wrong. Now, it does not read any CD, DVD’s or Blue Ray! I called Samsung to explain the situation and they advised me that I had not purchase the extended warranty and that the regular purchase warranty end on June 10, 2010 and that I would have to find someone in my area to fix it? She did not give any suggestion on what could be wrong, no suggestion on where I could send it to be fixed? I'm not a happy camper!

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    Reviewed Aug. 13, 2010

    I purchased a 50" DLP TV model HL-T5075S - 2 yrs old the 3rd bulb has went out on the TV. The TV turns itself on and off. I paid for one of their service techs to come out to check the TV because Samsung said it had to be something else other than the bulb. The tech told me that they couldn't find anything wrong with it other than the bulb. Bulb was replaced 2/2010 and 6/2010. Now TV is not working again. Samsung tells me there is nothing they can do for me.

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    Reviewed Aug. 12, 2010

    After the 13th month (one beyond warranty), this $1200 40" HD TV started shutting on and off. It has required three hours of phone discussion, false starts, faulty info, faxing receipts, etc., to get Samsung to deal with this outrageous problem (notorious on the web). Samsung apparently has acknowledged a manufacturing flaw and eventually agreed to pay for repair. Why don't they simply issue a 'recall' and a voucher! It is outrageous to have a brand new TV go down in a year of modest use. Outrageous. Results: time and runaround and needless bungling of what should have been a reasonable customer service response to a capacitor problem they are familiar with.

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    Reviewed Aug. 12, 2010

    TV is now a lemon and customer service will not allow me to speak to a manager or supervisor. They are very rude like there is no accountability for there action. NJ consumer protection department has a lot of orders for Samsung listed on BBB in NJ. Samsung just don’t care and even BBB would not file a complaint for me! What’s up with that?! Also, we bought the TV due to the advertising of the burn-in protection and long life plasma! Costs $3200 four years ago. Samsung says 5 years it is worth 0.

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    Reviewed Aug. 11, 2010

    I purchased a Samsung HT-Z320T home theater system in April 2010. I have had problem. The DVD player powering down 15-20 minutes into movie, the unit just says goodbye. I'm now returning it for the third time. They're not replacing the unit, just supposedly fixing. Installing and reinstalling unit several times with bad knee - HDMI replacement.

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    Reviewed Aug. 11, 2010

    After doing research online and via magazines that tell you which products are best rated we purchased a Samsung LCD TV from Wal-Mart on Jan 1, 2009 and the model no# is LN-40A500T1FXZA. The TV has done fine until about 3 weeks ago(July 29,2010) when it started turning itself on and off very creepy indeed. Then it went to barely coming on at all. Finally one morning it just decided it would not come on ever again and thus it hasn't. We chatted with Samsung online who proceeded to basically just send us to a website which told us unplug TV, plug TV in and see if that works. Right. Nope that did not work. So now we are out our money and back to our old TV.

    I had wanted to try a bigger TV because they looked nice and figured it was time. But honestly after having the TV for 18 months and it dies well. I will stick to my 25 year old Curtis Mathis TV that still works fine and dandy. Thank you, Samsung for nothing but highway robbery. Please email me also if there are lawsuits against this company. Oh and to the person who posted whose been waiting for 10-14 days for the past 3 months for parts, lol. Good luck and your post was read.

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    Reviewed Aug. 10, 2010

    My 42" LCD TV started to have a clicking sound when I would turn the power on. The sound was not loud but I could hear it easily. The warranty had expired and I spoke with customer service and they told me where to go to have a repair done, "not a cheap repair." So I did a little searching and it's a real easy fix! Go to YouTube, type in Samsung clicking noises. There is a group of videos showing how to fix it easily. All you will need is a soldering iron $15, electrical solder wire $5, several capacitors $ 4 each. I saved over $150 and it took about an hour.

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    Reviewed Aug. 10, 2010

    I purchased a Samsung plasma HPT 5054X/XAA in October 2007. On 8/7/10, I tried to turn the TV on, it had a black screen and just clicked and clicked until I unplugged it. I called Samsung TV customer care. They gave me the number of a repair shop and told me the TV was out of warranty.

    After reading the complaints my TV has the same problems as others, I will never purchase another Samsung product. I will not have the TV fixed and have the same problem.

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    Reviewed Aug. 10, 2010

    On December 26, 2009, I purchased a new Samsung 32" LCD HGTV, model LN32A450C1 for $563.00 in Bay City, MI. The TV came with a one-year warranty. On July 27, 2010 (7 months out of warranty), the picture went white. I went to Samsung's website and looked up a repair service.

    I took it in and they had to repair the video output circuit, repair the system control circuit, and replace defective components in the related circuits. Total cost was $285! I couldn't believe it needed major repair 19 months after purchase, especially since I still have a 17" Sony TV that's 30 years old, still works and has never needed repair. This sure put a bad taste in my mouth for Samsung. I now have a $563 TV for $848!

    Being very disappointed in this product, I contacted Samsung's Executive Customer Relations department and explained what had happened. I was told if I had called before I took it in for repair, they would have helped me out, but since it's already been repaired, there is no further assistance they can offer me. How was I supposed to know it was going to be a major repair? And this never should have happened in the first place. I will never buy Samsung again. They've just lost a good customer.

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    Reviewed Aug. 10, 2010

    I, too, purchased my TV in April of 2008. It is a 46-inch Samsung LCD, model # BN9607173A. I bought 2 of these, a smaller one and range and refrigerator, all Samsung, at the same time from HH Gregg in Chillicothe, Ohio. Two days ago when I turned it on, it started the clicking everyone is mentioning. But I jiggled some of the wires and it came on. When I started to turn it on about an hour and a half ago, I again got the clicking and it hasn't stopped! It was worrying me to death, afraid I had done something to it and it was ruined.

    I got on this site and my heart sank, seeing all the complaints about the same problem (I was hoping the cat had just bumped one of the wires). I have tried to get the clicking to stop. I wonder if there is a reset button somewhere, but don't see one, anything about it in the paperwork that came with the TV. I finally found the correct plug. I unplugged the set, hoping that would reset it. As soon as I plugged it back in, however, I gott that terrible clicking sound all over again.

    I am not quite sure what to do next. If there is a class action filed and my set qualifies, I absolutely want to be included. It is a shame because I have loved this TV. And it’s really a shame since I have the "twin" to this set in my living room, probably just waiting to do the same thing! Do you have any advice? Since the problem just started, I haven't had a chance to contact anyone. It is poor timing since my mother is in the hospital. I was hoping after sitting there watching her sleep for 8 hours, I could come home and relax in front of the TV. When it rains, it pours. I guess I need to call the Samsung people tomorrow. Any help would be greatly appreciated, as I have a feeling they will just tell me it is out of warranty. Wish me luck!

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    Reviewed Aug. 10, 2010

    I purchased a 40-inch Samsung LNT4061F television 18 months ago. I began having trouble with turning the set on. It’s taking an inordinate amount of time to power up. It goes through the cycle several times before the set comes on. Also, every few times that the set is turned on, its screen is filled with pink pixels. Turning the set off, then on gets rid of them for now. I called customer service and they initially said I was on my own for the cost of any repair. After reading the messages on this site, I went on a chat with representative on the Samsung site who told me to call customer support again. I did, and they agreed to make a one-time fix if the issue is indeed related to the capacitors. Seems both of these issues are related to capacitor problem. It’s not fixed yet, but I am hopeful they will make this good.

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    Reviewed Aug. 9, 2010

    Bought an LCD Samsung TV from Best Buy, now has 34 lines of pixels always on/ Best Buy Doesn't repair. The number they gave me for Samsung was a sex hot line.

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    Reviewed Aug. 9, 2010

    I purchased the Samsung LN52A850S1F LCD TV from Circuit City in December of 2008. Last night, 8/8/2010, while watching TV, the unit clicked off and turned back on by itself. When it did, there was audio, but no picture. Upon very close inspection, the LCD appears to be working (as you can see the dark pixels moving). However, the CCFL back-light is not coming on at all. Unlike others experiencing the similar problem, there is no brief lighting of the CCFL tubes or multiple clicking of the relays. It doesn't even seem like it's trying to come on.

    I re-powered it several times, including unplugging it, but nothing is working. I have a feeling I'm another victim of dead screen issue. The unit was otherwise pampered, as it was a $2300 unit. The economic damage sustained is $2300, plus any repair costs that will be required. I would have a better understanding if this were an uncommon failure, but I'm overwhelmed (and frustrated) at what appears to be a systemic manufacturing/engineering failure of this/these TVs.

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    Reviewed Aug. 9, 2010

    After two years of owning a Samsung LCD LNT4665FX, it is now showing vertical lines on the right side of the screen. I spoke with Samsung authorized repair tech, and he advised that the TV would most likely need a new panel. Cost for parts and repair around $680. The TV is only 2 years old purchased at the price of almost $1700. I have searched the web to find that there are numerous Samsung TV owners who are all experiencing similar problems

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    Reviewed Aug. 7, 2010

    My wife and I bought a Samsung DLP television that is 56" (model HLT5676SX). We have had the TV for about 2.5 years and now the screen has developed white dots. It started out as a couple then it multiplied into thousands. It has now gotten to the point that it's hard to watch. I contacted Samsung after much research on this problem and found thousands of complaints on Samsung's product.

    I also narrowed it down to the DMD chip or DMD board. I called Samsung and spoke to 3 different reps. They all said I was covered under the one-time repair, then they set up a service tech in my area to contact me. I am thinking this is great that they will do this and stand behind their product! Well, I receive a phone call from the tech who tells me they won't repair my TV, then proceeds to explain that I am not covered. I called Samsung back and they then tell me that I am not covered as well.

    Are you idiots? I talk with 3 different reps and they all say that I am allowed the one time repair, then the tech says no, so then they say no too. I want to push a class action lawsuit. They cannot fight numbers! Did Apple work quickly to satisfy the iPhone 4 issue? Yes, they did! Then Samsung should be held responsible as well. If any has a class action lawsuit, I can join please contact me at **.

    People shouldn't have to pay $2,700 for a TV that goes to ** in 2.5 years and the company who sells the TV for an 80% mark up gets to give us all the **.

    I am tired of taking this ** laying down! Let's fight for justice! These are tough times and we don't have $500 - $800 for a repair! Thank you.

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    Reviewed Aug. 6, 2010

    No less than thirty minutes out of the box, a 3" block of dead pixels ran vertically across the whole screen. So instead of watching the World Cup (for which I primarily bought it for) I had to send it in for service. The guys who came to pick up the TV said it would take 2 weeks at most. So as I was already upset, at least the TV would be back for the semi-finals and finals games.

    About two weeks later, I got a call saying that my TV isn't going to be repaired, yet replaced. All was fine until they said it would take another 10-14 business days for it to even get back to me. Weeks after the 10-14 business day deadline, I finally got my TV back. By this time, I can't even look the delivery guy in the eye who dropped it off due to my frustration with this company. I unpacked everything and note everything is there. Everything but the screws and the guide that makes the TV fit into the stand.

    Now I just can't ** believe this. I honestly think that they were all betting on how long it would take for a customer to go insane; whoever got 2 months wins guys, congratulations! I called today, 08/06/2010 (the TV was delivered on 08/04) and told them there are no screws or guide. Guess what they said, "Sir, that'll be delivered to you between 10-14 business days." So here I am, approaching 2 months (probably more) with no usable TV, and complaining on a forum that will probably never be used or seen.

    Yet those who are reading this and want to take action, I have proof of when the TV was picked up from my house, and also when the new one was dropped off (it was picked up on 06-23-2010).

    What is the proper punishment for a company that has customer service as their least prominent characteristic? How does a company not get publicly shamed with hundreds of these complaints on this site alone? With such atrocious customer service, something needs to be done. The fact that this company got away with lying to their customer about the time elapsed to get the TV repaired is a crime as is. But the fact that my TV won't be fully functional until 10-14 business days from today, making it quadruple the elapsed time they told me on pickup day, is unbelievable.

    I don't have quotes from them saying the elapsed time on my TV repair at any point of this malicious journey, but these are standard times, so if one just called them and asked how long is an average repair, you'd get what I claimed on this post.

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    Reviewed Aug. 6, 2010

    I bought a 42" Samsung DLP last Oct 2008. It worked fine until 3 months ago. It just died all of a sudden with clicking sound & 3 lights blinking at the bottom. I called Samsung and the technician told me, if the lights are 3 lights blinking on the bottom right corner of the TV, 2 green on the right and 1 red on the left, then the lamp was busted. So I bought a new lamp at samsungparts.com for $129 and installed it. After less than 2 months, TV died again and same lights were just blinking.

    I called samsungparts.com, they said in this case, the lamp is not the problem and they rold me to call 1-800-Samsung again. I called and was told to call local certified Samsung technician to check the TV. Technician came and charged me $85 just for the visit and look at the TV. He said maybe it's the ballast and I need to pay $413 for labor and parts since warranty was expired. I called 1-800-samsung again and complain for my dissatisfaction. Customer service put me on hold twice and then told me that someone will call me from Executive Customer Relations Dept within 1-2 business days to discuss my complain. Let's see if they will call and will try to help out. Anyhow, I will not buy Samsung product again.

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    Reviewed Aug. 5, 2010

    I purchased a Samsung HP-T4254 42-inch Plasma TV in October 2007. It has now started turning itself on and off and will not start up. I am not under the Samsung warranty any longer. I have heard that the power supply board might be responsible or maybe a capacitor. The only local repair place in my area is Sears. The TV does not have extended warranty so it looks like I'm going to be paying a great deal of money just to have someone come to the house to investigate.

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    Reviewed Aug. 5, 2010

    My Samsung 40 inch LCD is 2 years old. It now takes 4 or 5 attempts to turn it on. Sometimes it keeps turning on and off by itself, and sometimes I have to turn it on 4 times before it stays on. It’s frustrating and disappointing. Like others, I think I'll just buy a different product instead of waiting and spending money on repairs.

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    Reviewed Aug. 5, 2010

    After two years, the TV started to have little white spots appear on the screen. It cost us $ 496.54 to have it repaired. Since then, we heard that there is a recall on the product and would like on refund on the money we spent to have the TV repaired.

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    Reviewed Aug. 5, 2010

    We have purchased several Samsung products over the years including our refrigerator, stove, microwave and two TVs. One of the TVs we purchased, a 40" LCD began taking several minutes to power on and had an annoying clicking sound during the time it took to finally power on. After a few weeks, the TV completely quit working and it is out of warranty. From what I have read about this issue, it looks like Samsung is unwilling to admit that there is an issue and take care of their customers. No more Samsung products for our household.

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    Reviewed Aug. 4, 2010

    My Samsung LCD TV (Model #LN40A550P3FXZA) was purchased on 08/09/2008. It started to have problems on 07/26/2010 with the TV powering on. I called Samsung service and they couldn't help me because the TV is not under warranty. They directed me to call an authorized service company for service. In searching the internet, I found the it's the bad capacitor problem. I opened the back of the TV, inspected the Power PCB and found four capacitors leaking and swollen. I tried to order a power board which is Samsung part #BN44-00197A. I was told by Samsung parts that this part is on national backorder. Another parts supplier said it is a discontinued part. I tried to find a replacement or compatible part that maybe Samsung had corrected the problem, no good.

    On 08/04/2010, the TV stopped working so I decided to replace the capacitors myself to fix the problem. It took under one hour to replace them and at a cost under $10. Replacement of these capacitors corrected my problem with my TV, but not my problem with Samsung. This problem should not happened to a 2-year old TV. I own other TVs which are over 15 years old and never had a problem. It appears that this problem is worldwide and Samsung appears to be ignoring it. There is no reason why you should not be able to purchase a replacement part for a two year old TV. Unless this problem is so great that Samsung can't meet the demand for this part. Samsung should have to answer why this is happening and be made to correct the problem.

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    Reviewed Aug. 3, 2010

    I purchased a a Samsung 56 dlp 1080 HDTV. I purchased an extended warranty for 149.00 to cover my set. I bought the set Feb 6 2008 TV blacked out. Called repair, I was told lamp was gone after 10,000 hours. I asked How do you know Samsung. Can't tell you how long it takes to burn out the protection plan new can't tell but nobody want to pay. After came across this web site by putting in Samsung recalls and there are so many complaints with the same problem. How do these companies get away with this? I have a black TV with a 19 inch sitting in front of it. This not a good look when you have company.

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    Reviewed Aug. 3, 2010

    I purchased a Samsung 37-inch LCD TV on January 29, 2009. Last night the TV just shut off while I was watching it. The standby light is not lit (red). I unplugged it from the strip and plugged it directly into the wall to no avail. I even tried the power cord from the other Samsung TV I have and nothing. I contacted Samsung and they stated that the TV is out of warranty and I will have to pay for the repair. I am about to get laid off in September due to a reduction in the workforce and I cannot afford to buy a new TV. I have researched the matter online and was stunned to see how many people have the exact same or similar issue.

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    Reviewed Aug. 2, 2010

    I purchased a 42" plasma TV (Samsung Model #PN42A450) from Best Buy on Sept. 1, 2008. Last week, while watching TV, it suddenly lost both picture and sound. The only noise was a constant clicking noise, as if it were trying to turn itself back on. I tried to turn it back on with the remote and then with the power button on the TV. I also tried to unplug and replug to "reboot" it. Nothing has worked. As long as it is plugged in, we get the clicking noise.

    The Samsung rep said that plasmas are not covered with their extended help. He claimed that they do not have the same problem as the LCD TVs. But from what I read here, plasmas are having the exact same symptoms as the LCDs. I will try to have the class action suit extended to cover plasma TVs, too. When you post, please be sure to note if your TV is a plasma or an LCD.

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    Reviewed Aug. 2, 2010

    I purchased my Samsung TV less than 3 years ago. It now has the "Samsung click" problem where it will take several minutes to turn on. I contacted Samsung and they told me that my model was not affected by this issue and will not take responsibility for their defective products they keep selling to consumers. It is a well known issue that after a while the capacitors go bad in Samsung TVs and they are unwilling to do the right thing.

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    Reviewed Aug. 2, 2010

    The capacitor of my Samsung LCD TV had to be changed. Needless to say, it was no longer under warranty and Samsung said my model and serial# was not part of the ones that they identified as having capacitor problems with. They asked me to send a letter to Samsung Corporate Office of the President 7th floor, Challenger Rd, Ridgefield Park, NJ 07660. Which I did. I think we should flood his office with complain letters! $300 repair cost.

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    Reviewed Aug. 2, 2010

    We purchased a 42" Samsung Plasma TV in February of 2008. This week, it began clicking on/off. Research from several sites show this is a capacitor issue and is widespread for both LCD & Plasmas. My brother-in-law works for Best Buy, and he knows how to obtain the capacitors and replace them for us, so we're not out any money other than the approx. $20 for the capacitors. However, I contacted Samsung on 8/2/10 and asked about the recall dates, just to see if maybe our TV was covered. They absolutely deny any recall has been issued for TVs at all. I asked to speak to a higher level CSR and was ignored; instead the rep asked if I had the TV plugged directly into the wall. I think it is extremely poor customer service not to admit that your company produced a substandard product, and lie about having a recall on a product to avoid repairing your product. Shame on you, Samsung! You get an F for customer service!

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    Reviewed Aug. 2, 2010

    I bought my 46" Samsung LCD HDTV from Best Buy about 2.5 years ago. Now, it won't turn on and it just makes a clicking noise. Considering how much these things cost, it's a bit crazy that they break down so quickly. I'm amazed to see that this is such a common problem and that Samsung refuses to fix TVs that are out of warranty. Following a blog post, I opened the back of the TV and saw that one of the capacitors had swelled and leaked (there was some black tar on top). Now I know what the problem is, but fixing it is going to be tricky.

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    Reviewed Aug. 2, 2010

    We purchased a Samsung 40-inch LCD HDTV (Black) on November 2008 and installed it in a cabinet as it sits now. In Jan 2009 (two months out of warranty), when first turning it on, the right side screen is distorted with vertical lines but would clear up in 15 minutes. Now it appears dark, still distorted on the right, sometimes three red lines will appear, and sometimes with white between them. And it does not clear up.

    I want to throw it as far as I can! Instead, after reading all the complaints, I think we should personally take them to NJ and deliver them back to Samsung headquarters! Never buy Samsung!

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    Reviewed Aug. 2, 2010

    This is my 2nd post on my Samsung LCD 52" TV. It was bought on June 11th of last year and it started turning on and off just three weeks out of its year warranty. Samsung at first tried to give us the same ** about being out of the warranty. Then they told us they would give us a 90-day warranty and fix the TV. It is now going on 3 1/2 weeks and still waiting on the repair. The last word from the repair shop is they're waiting on the 2nd board that Samsung ordered to come in. Two boards were ordered for the TV but no one has been out to look at the TV.

    I would say to everyone, spread the word not to by Samsung products. They are not worth the money or time.

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    Reviewed Aug. 1, 2010

    I have a Samsung TV model LN32A450C1DXZA. I had it for a year and a half and I get sound but no picture.

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    Reviewed Aug. 1, 2010

    Purchased TV on 12/29/09. On 07/11/10, while watching TV for 15 min, TV started showing lines then TV screen turned black, only audio was left. Contacted Samsung online for repairs. Faxed receipt of purchase next day, as TV is under warranty. Repairman came out end of week, after contacting Samsung four times for repairs, never physically inspected TV. Only took 2 photos. Contacted my Samsung and advised that I physically damaged my 6 mon old TV. Stated to them, that TV had no damaged, was never dropped, nothing thrown at it, not a dent scratch or blemish on TV.

    Was then told by exec to submit photos for review. Did as stated, emailing photos of TV off, which shows not one damage to the external screen and TV on which shows damage to the internal LCD screen. You only see damage when TV is on, not off. TV is in perfect physical shape. Contacted again and told same thing, I caused physical damage and there was a point of impact. Pleaded my case, stating how could I damage TV while sitting down and watching it. This occurred 15 minutes into my turning on the TV, a TV which looks brand new. Only used the TV 10 hours a week maximum. I advised that my husband who is an electrical engineer believes that there was thermal expansion in the board of the TV and that all damage is internal.

    Again, they told me they would send to management for review. Contacted by management and told the same thing. This is utterly ridiculous that Samsung is not taking responsibility for a defect in their product. Contacted the repair person who stated that Samsung advised him to only take photos of TV. When I asked Samsung to send out another repair person to inspect TV, I was denied. Repairman stated Samsung is the only one who can declare physical damage of TV, by a photo nonetheless. I am very frustrated and feel that Samsung is deceiving the consumer and not living up to its warranty with a defective product.

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    Reviewed July 31, 2010

    I bought the Samsung LN52A650 52" LCD TV. I have had the TV for 15 months, and it just keeps turning on and off. It won't stop doing this until I actually unplug it. I took it to two different television repair men (one of which was on the Samsung website) and neither of them knew how to fix it. They both just said the capacitors are fine.

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    Reviewed July 31, 2010

    After three years, my Samsung 40" just died. It started a few months ago. It kept on taking 2-3 minutes to start. This occurred after the TV was just off for 5 minutes. Now, it’s just dead and the clicking continues. It drives you crazy. You have to disconnect the TV in order to get the clicking to stop. I called Samsung and while they admit these issues exist, it's with a different production date; so stuff consumer must pay. How ridiculous. They know it, but they refuse to fix it. I paid $1600 for this TV at Circuit City, and after 3 years I may have to throw it away.

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    Reviewed July 31, 2010

    I have a Samsung DLP TV that is 4 years old & a Samsung LCD TV that is less than 2 years old. The DLP has been making a loud buzzing sound while the LCD has a black screen & the power indicator light is blinking. Samsung's customer support was not able to diagnose either problem, couldn't give even a rough idea of how much it would cost to repair the TVs. After taking all my information, they told me they would have to send someone to my house. I asked if they could give me an idea of what this may cost since I paid about $4000 for both TVs and it wasn't that long ago. I was put on hold for several minutes before getting disconnected. Now, both TVs are not working after spending over $4000 for these TVs in the last 2-4 years. To note, my Sony had a beautiful picture and lasted more than 20 years.

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    Reviewed July 31, 2010

    The model HP-S5053 Samsung Plasma HDTV I bought new in Sept 06 for over $3100. The picture just went black. I expected way better. The Zenith in my garage is over 25 years old and works fine I have 2 other TV's that are well over a dozen years old and I paid $50 each used! My experience with electronic repairs has been that rarely have the repairs been long lasting. Usually, the part that goes bad has been ruined by an out of spec part "upstream" and the new part will go bad again in short order. I am going to have to cut my losses and buy a new TV instead of the new living room furniture we need. Made in Mexico under a Korean name!

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    Reviewed July 31, 2010

    I own a Samsung LCD TV 32", bought June 10, 2008, and two days ago it stopped working. It simply won't turn on whatsoever. This is unacceptable considering that I have another TV that is still working and have owned it since 1992. Looking at the consumer affairs website, I see many many other people have similar problems and I think that Samsung should be investigated, or at least put out a recall and refund or fix their defective products. Thank you.

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    Reviewed July 30, 2010

    In July 2007, we purchased a Samsung 42" TV model T4254 DLP television. In July 2010, while the picture was still great, it started having issues with the TV shutting on and off by itself. After a few days of this, the TV will not stay on for more than 1 minute and then it starts shutting on/off. I called Samsung and while they acknowledge this exact problem on LCD TV and have issued a recall for those, this Plasma TV with the same issue is not under recall. I was told they have not heard of the issue with the Plasma TVs. However, it is well documented all over the internet that others have had problems.

    I am very disappointed that my 3-year old TV that has a great picture is basically a piece of junk. Samsung offered me nothing other than to send a tech out (at my expense) to see about the issue. Estimates I got from making phone calls range from $200-$400. I doubt I will get it repaired as I can buy a new TV for just a bit more. I will never buy another Samsung product again. Please beware, the products are poor and the support is worse. I estimate that the TV cost me $2,000 just 3 years ago. I am now in the market for a new TV, which will cost me around $1,200.

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    Reviewed July 30, 2010

    The newly bought 40" LCD was to be table-mounted. But the stand doesn't fit into the LCD. A complaint has been made, but there's no response. What am I going to do with the LCD. My home doesn't have wall-mount provision. The LCD is being kept without use.

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    Reviewed July 30, 2010

    I bought a 46" LCD TV in January of 2009 for $1400. In January 2010, the TV would be dark and flicker on the right half of the screen when you turn it on. Luck had it that I registered it online and received an extra 3 months warranty. A serviceman told us the panel was bad and it would need to be replaced. In March, he replaced the front TV panel. It is now July and it's doing the same thing on the left side. I contacted Samsung and let them know the new panel is bad after only 3 1/2 months. I was told I should have it checked but I would have to pay for it since it is out of warranty. I can't believe these panels only last a couple of months. The repairman told me it would cost about $1000 to fix. I guess I will be buying another TV. It won't be a Samsung.

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    Reviewed July 29, 2010

    I have a 3 year old Samsung DLP television that started having picture issues at the beginning of July 2010. I have read similar complaints on line that are common to the Samsung DLP TVs due to a quality issue with the "digital board" BP94-02084A. This issue is well publicized in TV home theater repair forums like the Samsung Forum on CNET and TV Forums.com. Several of the contributing parties to these forums are Samsung repair technicians. That being the case, I called the Samsung help number on 7/20/10 and to my disappointment they would not acknowledge that this was a reported problem or offer any support to resolve the issue.

    When I reviewed Samsung's website, I was surprised that there was no information about the reliability issue with the digital board. This TV is only 3 years old and already needs a major repair that will cost in excess of $600.00 while the 36 RCA TV I have owned for over 15 years is still functioning fine without 1 problem. I sent an email to their support group via Samsung.com and never got a response. In addition, I have read that a lot of other customers have received the same lack of support from Samsung. I will never buy a product from Samsung again due to their poor reliability and the fact that they won't stand behind their product. My next purchase will be from Sony. Learned a lesson the hard way.

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    Reviewed July 28, 2010

    I bought a new Samsung TV, model # LN40A630MIF. After few months with little use since I am most of the time with overseas assignments, the TV stopped working. I called Samsung customer service and they sent a technician from Virginia Electronics. The technician replaced the power supply. Shortly after, I was overseas on a new assignment. After I returned home, I turned on the TV (a couple of weeks ago) and the image was black, and colors were not showing. I contacted Samsung customer service. They sent the again a Virginia Electronics technician. He said that the LCD panel needed to be replaced. In total, I have used the TV probably 10 times and it broke twice already.

    Samsung is selling bad products and they should be accountable for this. I contacted the customer service to get a refund of my money and they said that before considering a refund, the TV had to break many times! Of course, the guarantee runs off with time. I was cheated by Samsung and they are not assuming responsibility for selling defective products! Please help stop Samsung lying to the public and stealing money from people that trusted their brand.

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    Reviewed July 28, 2010

    I bought a Samsung LN46A500 on January 25, 2009 and on July 5, 2010 it stopped displaying a picture. Not 4 months out of warranty. There was still sound but the picture would come on for a few seconds, then dim, then disappear. The technician said it needs a new inverter board and that I'm lucky it's not a bad panel.

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    Reviewed July 27, 2010

    I own a 46" LCD tv Samsung LNT4661FX/XAC which I bought on 18/04/08. Just a little over a year of owning it, a white stitch appeared top to bottom on the right side of the screen, bordering the full screen mode. Not interfering with the picture, so its not that bad. Just after the second year of owning it on 20/04/10, the whole right side of the screen and just past halfway started to shake up and down doubling the picture and three lines go through the screen horizontally dividing the screen into quarters. the lines are more pronounced on the right side and fade half way all the way to the left side.

    I am absolutely outraged that, what was supposed to be one of the top of the line brand names only lasted a year before something went wrong. It basically cost me $800 a year for a TV since I paid $1600. My fiance and I called Samsung at different times, and both times they said there's nothing they could do. When we asked to talk to the manager and/or supervisor they said that they were too busy. After insisting to talk to a person in charge he said that he (Ansley) would leave a message for the manager (Angela) to call back. They told us for only half an hour, it's been two weeks since we last called. I also let them know that I own a Samsung computer monitor ($350) and a Samsung laptop ($1800) but then he chuckled at me! I USED to think very highly of Samsung before they kicked me to the curb. I will never buy another Samsung product ever again, and I will tell everyone I know about my experience with them.

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    Reviewed July 27, 2010

    I purchased a Samsung 40" LCD TV 2 1/2 years ago and recently started experiencing the repeated clicking noise before it would turn on. During the repeated clicking I could not turn off the TV. I called Samsung about the problem and was told the TV is out of warranty and I would be responsible for the repairs. I searched the internet and found this site which contained many people with the same complaint. I found this one complaint which mentioned a you tube video that instructed a "how to" to fix the clicking problem. I am an unemployed accountant and decided to try and fix it. It worked! I am disappointed with Samsung on their unwillingness to fix this known problem. We all have invested our hard earned money in a product we expected to last much longer than what these TVs are lasting. I have decided to become a good Samaritan and offer to help those who may have decided to simply replace the TV instead of dealing with the high cost of repairs.

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    Reviewed July 27, 2010

    Have a Samsung 32" LCD TV that started having power issues. I had to hold the power button for 10 seconds to get the TV to come on. Now it will power up for anything. Called Samsung, spoke with Lynn she said TV is out of warranty. Now I have a boat anchor in my sun room. Never buy Samsung again, anything.

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    Reviewed July 27, 2010

    With regards to Samsung power supply and capacitor problems, wouldn't it be easy and great customer relations for the retail store technicians to tripe save the capacitor before selling the TV? An agreement probably could be reached with Samsung about warranties. Samsung's reputation would soar with more satisfied customers.

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    Reviewed July 27, 2010

    Purchased my Samsung LN-T4665F 46 inch LCD TV in May 2007. In Dec/2009 started clicking and the LCD screen displayed hundredths of different colored pixels, had several bad capacitors replaced which fixed that problem. Now in July/2010, my screen went blue/green completely and had the motherboard replaced. Called Samsung about these problems, but they seem to be in denial mode. Wondering what's next to go? One thing for sure, I won't be considering Samsung products for purchase anytime soon!

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    Reviewed July 26, 2010

    52" Samsung LCD purchased in December 2009 began experiencing intermittent picture distortions around February 2010. Finally ended up calling a tech after the issue became more frequent. Tech replaced tcon board for a total cost to me of $275. Picture is okay now but based on other online chatter, I am skeptical for how long.

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    Reviewed July 26, 2010

    I purchased a 50" Plasma on 10/21/08 from Stereo Advantage for $1100, which was a great deal. Approximately a month ago, I turned the TV on in the morning and heard something pop and then a two inch vertical black line appeared. I was unable to find the receipt so it took me about a month to get from place of purchase. I had the labor warranty so had to drop of the TV at the service center and was told parts price to fix is $490.00, half the purchase price. Less than two years old and the panel board went.

    I called Samsung directly to see if they stood by their product and off course got know where. How frustrating and disappointed that a brand name is built so badly and they do not care about the consumer at all. Would never purchase and will let everyone know the poor customer service and the terrible products. You can't help but think that they purposely make products this poorly so they get more money from is when they have to get fixed. After reading everyone's posts TV problems happen right after the one year is up. Hope a class action is filed soon so all of us consumers can get our money-back. What a shame that off brands is now better than Samsung. Have to replace part that is out of warranty $500.00.

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    Reviewed July 26, 2010

    We have a 46" Samsung LCD TV that has been clicking but not turning on. It’s the same problem that I have read about on this site. We contacted Samsung. They told us that the manufacturing date on our TV was a month too early to be covered by the recall. It seems to me that if our TV is doing the same thing as the TVs that are being recalled, they need to change the recall date because obviously this is their fault. Not only our TV, but also the Samsung blu-ray player that we bought was faulty right out of the box. We should have stuck with Sony.

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    Reviewed July 26, 2010

    I bought a Samsung 46" LCD (Model LN-T4669F) in February ‘08 from Best Buy. I paid $2500. About two weeks ago, it started turning on and off when initially powered. I thought it was my Harmony Universal remote so I spent hours reprogramming it. Finally, I googled it and found this website. I was so disappointed to find out that there are hundreds, if not thousands, of consumers with the same problem. I called Samsung tonight (7/25/10) and they told me the same thing others have posted, to plug it directly into the wall outlet. I did that and it turned right back on.

    But it has been coming right back on after being on for a while. I have only had the on/off problem if the TV has been off for a couple of hours. Thankfully, I had read the blogs before calling Samsung and asked about the problem. The service rep said that this TV model was covered. They told me before they can send a repair tech out, I would have to wait and see if the problem continues. I will send another post tomorrow after I see if it continues.

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    Reviewed July 25, 2010

    After some researching and reading several postings on this site, I thought I was going to need to repair my, Samsung LCD TV model# LN52A750R1FXZA, myself. So I love my TV and decided to call Samsung to find out about a replacement part and how much it would cost. If it was not too expensive I would then purchase it and replace it myself and then try my hand at changing the capacitors on the old part for a spare. It turns out that Samsung is sending out a Tech to repair my TV absolutely free. I was informed that this free repair is only for certain models and that the new part would not have the faulty capacitors! So I suggest that anyone with this problem to your Samsung TV, call Samsung before you do anything else! Good luck to all of you!

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    Reviewed July 25, 2010

    The TV (model LNT5265F) was purchased in November, 2006. In November, 2009, we began experiencing problems with the TV not turning on. The TV would make clicking sounds as if it was trying to turn on, but it would take several minutes with various attempts to have it come on. We would unplug and the TV and re-plug to get it to come on. When the TV would finally come on, we had problems with red and purple dots in the picture. Turning the TV on and off and back on again would resolve this problem after several attempts. In mid July, 2010, the TV turned off and I have not been able to get it on again.

    I contacted Samsung through their chat service and the Rep by the name of Vega ** made several suggestions to have the TV come back on, i.e., to plug the TV into a direct power source rather than into a power surge protector, plug the TV into another power outlet. None of his suggestions worked. He told me that I should contact Samsung service to have a onetime service call to confirm that the problem with one that they had experienced with other TV's.

    On 7/23/10, I contacted Samsung and spoke to Gail. She stated that she read the chat history with Vega ** and would have someone in my area contact me. The Samsung Field Manager, Wes **, contacted me the same day to make an appointment. He told me that it was not indicated that Samsung would send someone free of charge as Vega ** had indicated. Wes ** suggested I re-contact Samsung to confirm that there would be no charge. I called their service line and spoke with Lanica who indicated that my particular model was not on the list of models that had experienced this problem and that they would not authorize a "no charge" visit. I requested to speak to a supervisor and was told that there was not a supervisor on the floor. She was short with me and said that the supervisor would give me the same information that she was giving me. I requested to have a supervisor contact me. It is now 7/25/10, and I have yet to receive a return call.

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    Reviewed July 25, 2010

    Sadly, I seem to be just another consumer at the mercy of Samsung's poorly engineered LCDs. About two years ago I purchased a 46-inch LCD hoping that this television would last me for some time. The model is LNT4661FX/XAA and of course, the trouble started just outside the time of the warranty. The television began to develop a doubling on its right side. After a short time, it would end but over the last four months, it has continued to become worse. After consulting the company, they referred me to a repair facility that sent a technician to the house. He opened the back of the set, said it might be a board about to burn out. He could offer no other advice and suggested that even if I spend another $400 in parts and labor, the TV might not work. It is a very disappointing and I’m wondering if there are enough troubles to file a class action suit against Samsung.

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    Reviewed July 22, 2010

    I purchased a 40-inch Samsung LCD 2.5 years ago. My father-in-law purchased the same exact model the same exact day. They both started the clicking when you tried to turn it on within 2 weeks of each other. Now they both are dead. Something tells me this is a design flaw or a bad part that Samsung needs to address.

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    Reviewed July 22, 2010

    I paid $3200 for a Samsung 46" TV 18 months ago. I was told it was in-home service and I was given a warranty card to prove such. It has stopped turning on, same as all the others here. It was taking longer and longer.

    Anyway, it finally stopped, service came to pick it up, with no cover and a wooden frame to sit the television on, to travel 28km on rough dirt roads. I wouldn't let them take it like that so they were going to leave and I stated I had all original packing and Dunstan's TV service stated that was always better and we packed. It came back in the record time, a few scratches but okay.

    Then, six months later, same thing again! This time it came back a mess. It wasn't packed properly and the screen protector bag was torn, with the television covered in dust scratches, all over the set marks on screen because Dunstan's TV service was too lazy and uncaring to pack it up properly! I rang Samsung, they said it's in-home service and they would have to come back and clean the setup! That didn't happen. The piano finish is scratched.

    I've asked them to send a new screen cover because we all know it will keep doing this, but they don't even answer my calls or emails and you read the complaints on sites like this. It's a real disgrace Samsung doesn't care about these thousands of TVs that are all having the same problems! How come nobody can do anything? Don't buy their products! You'll be sorry!

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    Reviewed July 22, 2010

    I bought a Samsung 52" LCD TV 12 1/2 months ago and it’s not like it's doing most of the ones I have read about. It is turning on and off by itself. I called the 800 number and they said that this is something new to them. We could pay for the service, call given, it's out of warranty. Not very one is happy with this TV or Samsung. It has a very nice black frame on my wall now.

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    Reviewed July 21, 2010

    My Samsung lnt4661f TV has no picture and has sound. The TV has vertical lines, grid-like going through it. I have done all the troubleshooting Samsung recommended. Plus, I have researched extensively on the internet about the 1000's of people who are experiencing the same problems. I paid $3000 for this TV three years ago and I expect it to last. I have talked to a Samsung supervisor and they told me they are not aware of this problem, even though I gave them links to the class action lawsuit and forums of people complaining. I have joined a class action lawsuit. Samsung has not offered to fix the problem at their cost and I refuse to pay for it.

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    Reviewed July 21, 2010

    I have the same problem with my Samsung LCD clicking on and off and finally turning on. The TV is also losing picture and sound for 2 seconds almost every minute. I don't know how long it'll last. Samsung consumer affairs said I missed the cut-off by one month! It seems if there is a problem before and beyond the date they claim, it should be acknowledged and fixed

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    Reviewed July 21, 2010

    I purchased the latest 55" Samsung LED set from Best Buy very late in 2009 for around $3,000. Very early in 2010, Samsung announced their 3D models for the same price. I have asked Samsung over 5 times if there is going to be a 3D conversion kit for this set and if not, how they had the nerve to force almost full retail on me for a set they knew was going to be obsoleted in just a couple months and replaced with the 3D models for the same price. I have heard nothing but I still get the my Samsung email pitches by email which are really grating on me.

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    Reviewed July 20, 2010

    I bought a Samsung LCD TV in June of 2007 (Model: LNt4042HX/XAA / AHSM3CSP600969H). It continuously cycles on and off. I called Samsung and they told me that it was covered under the recall and then gave me a number for the TV repair man they use. When I called, they said that my TV was not, in fact, covered because it wasn't manufactured after October of 2007. I will never buy another Samsung product again due to their lack of dealing with their mistake. They should fix any and all of their TVs made with the defective part. They are no better than a car salesman selling you a lemon.

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    Reviewed July 20, 2010

    My 40" Samsung TV recently started to click on and off when powered on. When I called the 1-800 number, after a long wait, I got connected to customer service and they finally admitted a problem with the power capacitor on all LN series. It will cost $500 to repair.

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    Reviewed July 20, 2010

    I have the same problem of the TV turning on and off! Anyone got a solution from Samsung?

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    Reviewed July 20, 2010

    I bought the TV maybe 3 years ago. It’s a 57-inch DLP with stand over 2,400 dollars. I called Samsung about brightness failing. They said it was the lamp. So, I replaced it. Now the TV keeps shutting off by itself. I turned it back on 5 minutes later. Then, the TV shut off again. I took it to a repair shop. Samsung said they can’t tell me what the problem was. 90 dollars later, they just cleaned it out. I took it back home. It worked for 2 days and the same thing happened. I’m out of work. I can barely pay my mortgage and now I’m sitting here with no TV.

    I called Samsung. They don’t know what the problem was, they never heard of it before, and then I heard laughing in the back ground. I got chest pains after the call and had to lie down. I don’t have insurance to go to the hospital. Otherwise, I would have. I’m so sickened for being a fool with this product and Best Buy. I talked highly about this product. So now I’m selling my motorcycle and thinking about buying a Sony. I don’t know what to do. I’m so depressed now.

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    Reviewed July 18, 2010

    I just purchased a factory refurbished Samsung 52-inch TV (Model# LN62A550). It didn't work from day one. After half an hour, it clicks on and off. This power cycling is a well-known problem. Samsung customer service was useless and pretended to not even know about the problem. Seriously? There are thousands of complaints about this all over the internet. Samsung needs to get it together and fix this issue. This is my first Samsung purchase and it will also be my last.

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    Reviewed July 17, 2010

    I bought my Samsung 40" LCD about 2-1/2 years ago. Shortly after the warranty period, it started to have problems--It would click on and off sometimes for 5 minutes before it finally stayed on. Then a couple of months ago, it started having sound problems (a real scratchy sound). If I turned the TV off for a minute or two and on again, it would be ok. Except sometimes, it would go through the "click on, click off" stage again. Watching TV is an ordeal. For the past 2 days, the sound is permanently scratchy. I guess I'll get a new TV, but it sure won't be a Samsung.

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    Reviewed July 17, 2010

    I purchased a Samsung Plasma display television in June, 2007, model HP-T4254. I had been experiencing random on/off problems during the three years. On July 16, 2001, I was watching TV and the set turned off, made loud noise and blue flash from the back of the TV. The set would not turn back on and just kept making a clicking noise. If this is a known problem with LCD televisions and the the same parts are used in the plasma televisions, why will Samsung not cover all products made with defective materials. Is it not Samsung's obligation to society to take pride in their product and support their customers when known defects cause loss. I would welcome a response from Samsung.

    I would purchase Samsung again, only if they prove this issue has been resolved in all of their products. I have been given an estimate of $500.00 plus to repair the television. I notice on Samsung's website that you can purchase a new 42" plasma television for $599.99.

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    Reviewed July 16, 2010

    I have a Samsung 42 inch Plasma TV dated June 2007 that is affected by the capacitor issue. It will turn on for a few seconds then shuts off, turns on again once sometimes, then remains off and clicks until I unplug it from the wall. I saw a post here stating that this was a known issue and that Samsung will fix it. I called the US Customer Support Center and was told that the known issue is only acknowledged and therefore covered by Samsung on the LCD models and my plasma display is not covered. The repair costs are estimated at $500! I'm not sure what I'm going to do about this but I hope Samsung changes their policy on this and covers the plasmas.

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    Reviewed July 16, 2010

    I purchased a Samsung LCD S4051D TV and just after the warranty expired, the TV set will click on and off at start up. The set will also click on and off without even hitting the remote. I called the Samsung representative and he said since you are out of warranty period, he can only refer me to a repair shop, and this problem has occurred throughout other models off the record.

    After calling several TV repair representatives, this problem with Samsung TVs is a regular occurrence. It will run me over $350-$700 to fix. I believe Samsung is well aware of these problems after reviewing all the website complaints and TV repair shops in my area.

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    Reviewed July 15, 2010

    I bought a Samsung LCD Series 5/550 42-inch TV in May 2008 and it won't turn on. It is now July 2010. Samsung only covers a 1-year warranty. I have talked to their "customer service" and they want me to pay more money to have a technician come to my house to "look at it". I paid 1,200.00 dollars for this TV and it only lasted 2 years. I also bought a Samsung LED monitor for 400.00 dollars that broke in 4 months. Thank God, it was still under warranty or I'd have two broken and very expensive Samsung products.

    I sent my monitor in and it took 6 weeks for them to figure out that even they couldn't fix it! So they sent me a new one which will probably break in the near future. What are the chances of buying two brand new products and having them both break in the same way. Samsung should recall all their products, refund people's money and start over. I will never buy a Samsung product or any affiliate product again. I was recently laid off from my job and these crooks want me to hand over what very little money I have to fix their mistake. I am extremely angry.

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    Reviewed July 15, 2010

    On the last week of May 2010, My Samsung Series 6 650 (mod: LN46A650A1F) 46" LCD TV went completely out! Samsung said the problem was with some capacitors and they would have it fixed at no charge. I had it fixed and it worked just like new for about 7 weeks. Today, 15th of July, it is completely dead. No video. I called the electronics repair shop that Samsung referred me to and they said that it will cost me between 300 and 500 dollars to fix.

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    Reviewed July 15, 2010

    Like many others, we had the problem with the power supply on a 2007 40" Samsung LCD TV set. The TV was switching on and off by itself. The resolution could not have been nicer or more to our satisfaction. We called the 800 number. The local Samsung repair person was at the house the next day, took the defective board to the shop that morning and returned it fully repaired the same day. All at no charge.

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    Reviewed July 15, 2010

    We purchased a Samsung 40" 1080p LCD TV in July 2007. We began having the delayed start-up with clicks that many people have described a few months ago. We also had a rainbow of vertical lines when the TV came on that would resolve if we turn it off and back on again. But that could take another 10 minutes. Needless to say, it became quite a process to turn on the TV. We took the advice found in some other comments on this website and called the 1-800 Samsung number. The representative was very nice and gave us the info we needed to have a serviceman come out and fix our TV for free (one-time only) despite being outside the warranty time frame.

    I'm happy to say that the serviceman was competent and professional, and our TV was fixed within 2 days of our phone call to Samsung. The problem was the capacitors other consumers mentioned. I think 3 of our 5 were broken. The TV now works perfect. Perhaps, Samsung is now realizing the breadth of this problem and is being more consumer focused than some others found in earlier attempts to have their TVs repaired.

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    Reviewed July 15, 2010

    The power supply must be bad. It takes longer and longer to power on with a clicking sound while warming up. Currently, it takes 3-5 minutes to turn on. This is not worth repairing as it will, no doubt, cost hundreds, $1,000 to replace.

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    Reviewed July 14, 2010

    I purchased a TV to use a monitor for a few months, a Samsung model LN19C350D1DXZA. It is 40 days old and has no more than 20 hours of use. It doesn't come on at all. There are no lights, nothing. Samsung said it's past the one year warranty. I said the serial number label says it was made in February 2010. How can it be past the one year warranty when this is only July? Now I have to fax my purchase receipt to them.

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    Samsung TV Company Information

    Company Name:
    Samsung Computers and Monitors
    Year Founded:
    1938
    Country:
    Korea South
    Website:
    www.samsung.com