RCA Reviews

I purchased an RCA LCD Flat Screen TV with built-in DVD player December 23, 2008. April 2009, we had the TV on and all of a sudden lost picture - still had sound but no picture. I called RCA. They said it was under warranty, but we would have to pay labor cost for the repair. They said I could take it to a local area business for repair and all I needed to do was show them my receipt from the store that I purchased it from. I called the repair shop May 18. They informed me that I needed to call Walmart (the place where I purchased it) and have an electronic receipt sent to them so they would get paid for the warranty work. Personally, I feel that the TV being only 4 months old when it stopped working should not cost us anything for the labor or repair. We have always purchased RCA for over 30 years, and this is the first time we have ever had anything go wrong with a set. I am not very pleased with the quality of the product... at least when it was working it worked fine... but dependability is not very good.

On December 18, 2008, we purchased a 32" RCA Flat screen TV. On Sunday, May 17, 2009, the picture tube went out. Once the TV cooled off, it came back on. Then it went off permanently. We have only had this TV for 5 months. We took it back to Wal-Mart only to find that they only take returns or exchanges for 90 days. We were told to contact RCA directly. We contacted RCA and they advised us that we should take the TV to an authorized service agent, which we did and was informed that RCA did not cover the labor. They cover the part if they could find it because our model is now discontinued. This just isn't right. The TV is only 5 months old and it broke down, and we have to pay the labor charges. I will take this much further. It's the principle and not the amount of money that we paid for the TV. I will never buy an American brand electronics item again!

I have a 52" TV that is less than 4 years old. Like most of the people on the web, it doesn't work. I cannot afford to buy a new TV. I was laid off from my job about a year and a half ago and now I am in college.

I purchased two RCA 32in. w/ DVD player for my mother and mother-in-law for Christmas ’08. They are only 4 1/2 months old and both went dead within 2 days of each other. RCA sent us to 3 different repair centers who all want $175.00 just to look at them and told us we would have to pay an hourly rate on top of this to repair them. That’s $175.00 each.

I purchased a 52" RCA HDTV from Walmart and, within 3 years, sitting in my living room with my son watching this TV, it just went out. I have not been able to get the TV back on and it is now out of warranty. I had a repairman come out and he tried to order parts for the TV, which he stated "No one has the part". I am now stuck with a TV that I can't have repaired due to parts not available. I feel that either Walmart or RCA should hold accountability to the issues found with this HDTV. This is not a consumer problem. It is a problem with the malfunction of the product. I would like an attorney to contact me if you are reading this. Thanks.

I purchased a 32" LCD RCA TV on 7/15/2007. The night of 4/27/2009, it was working fine. I tried to turn it on the next morning (4/28/09), and it would not come on. I unplugged everything and tried again but nothing happened. I moved it to another outlet, and it still would not come on. I tried to turn on the remote and the power button on the TV. I contacted customer service on 5/6/2009. I was told it was out of warranty, which I knew was only for one year. They said there would be a warranty fee, which I don't know how much that is yet, and also a one way shipping fee of $189 plus tax. I have only had the TV for 21 months. This is an outrageous fee to charge. I have a VCR and cable box on the same outlet it was on, and they are working fine. I won't ever be purchasing an RCA again. They don't stand behind their products. Now I know why the warranty was only for one year. That's all it's good for. Whatever you do, don't buy an RCA.

We purchased an RCA 36-inch flat screen and the first month we had it, we started having problems. It has been in the repair shop since March and still, it's not repaired. The part that went out is under warranty and the repair shop is still waiting on the part. They tell me RCA is not sending the part. I will never buy RCA products again. They're worthless.

We bought an RCA 52" projector TV. We had to replace it within the first month; that should have be an indicator. The bulb went out 9 months later. We replaced that to the tune of $200. The sound had never been right. Now, the color wheel is gone and the local repairman can't get one. He has had one ordered for another person since Jan. 09. I don't know what you call disposable income but $2000 is way too much.

I bought an RCA 52" HD Big Screen television. After having the television just 3 years, my television picture went out. I try to turn it back on, but the only thing that happens is the green light on the power button comes on and stays on a few seconds and then goes off. I paid $1500 for the television and I am very upset that it only lasted a short period of time. RCA should be ashamed of themselves. This is nothing but a big rip off!

My RCA HD52W59 TV is only 3 years old. The convergence has gone bad and is no longer an option on the menu. The colors are not aligned. RCA needs to refund people or recall this TV. What a ripoff!

I bought an RCA 50" model number M50WH72S. It is about 2 years old and works when it wants to. When you turn it on, you get a sound. But where the picture is, there is solid white with black dots all over it. You have to turn it off and on several times and just maybe you'll get a picture. After a while of watching, the color starts flashing like a strobe light (which is bad because I have a 2-year-old son, who is diagnosed with epilepsy) and goes back to the white screen. I paid a lot for this TV and am now laid off. I can't afford to shell out money to have it fixed. I called RCA and they referred me to a repairman that will charge me $75 just to walk in my house.

We purchased a 32" RCA TV with DVD player from Walmart on 11/29/08 and the TV picture went out on 03/23/09. The warranty went out on 03/01/09 and RCA told me that they would only pay for parts and we would have to pay for labor. They gave me a case # and told me to get Chase Ent (the repair shop to send for authorization for the motherboard). I talked with Chase today and they stated that I needed to call RCA and get on them regarding the part that they had not sent. I called and they stated that my case had been closed. I got very angry and told the rep that we had never received the part and that I was going to get an attorney regarding this matter. He then said that he would reopen our case and gave me a new case #. I feel like we have been treated unfairly. We paid 618 dollars for this TV and had to give Chase $50 deposit before they will fix it. Please let me hear from you.

I bought many RCA products and the RCA TV that I bought two years ago wasn't worth bringing home. The sound keeps going off and big black squares pop up on the screen.

I purchased a 50 RCA DLP from Wal-Mart in February of 2006. I purchased the 2-year extended warranty, which would expire around February of 2009. Two weeks ago, my wife turned on the TV and there was a black screen. I called the tech support and they had me unplug everything and plug it back in. When I did that, I got a picture but everything was pink. They told me to take it to an RCA-authorized repair center. After they had it for 2 weeks, they stated that it was the DM-3 module (whatever the heck that is). The repairman said it will run around $600-$700 to repair it. I got screwed! I got a TV that is a piece of crap! If there is a class action suit, count me in! I will never purchase another RCA product ever again!

In or about 8/06, I purchased an RCA 35" SDTV from Walmart and paid for the extended service plan. In December of '08, the set turned off by itself and although the red light blinks then stays solid, the TV does not turn on. I paid $800 for the set on sale, $80 for a repairman to check it out, only to learn it would take $300 to repair it (I asked the specific problem, but he stated a resistor possibly blew). I didn't get it fixed.

Same problem with you all, HD52 TV's humming noise from back of TV. Well, after trying find tech support from RCA (ha ha ha), I think they have no contact numbers on purpose because they don't want to deal with the truth they're ripping us off. So you get the outsourcing capital of the world. Anyway, it's the color wheel that makes the noise I found out. It was less than 2 years old. So what can we really do about it? Is there anyway we can put a stop to this fraud?

I have the same problem as you all, HD52 TV humming noise from the back of the TV. Well, after trying to find Tech Support from RCA, ha ha ha! I think they have no contact numbers on purpose because they don't want to deal with the truth. They're ripping us off, so you get the outsourcing capital of the world. Anyway, it's the color wheel that makes the noise I found out. It was less than 2 years old. So what can we really do about this? Is there anyway we can put a stop to this fraud?

I bought a 42" LCD RCA on 12/29/2007 for $998. It is 04/03/2009, it's 16 months old and the sound went out. I called the claim # and they told us to call another #. We did and got a recording and each time we called, we got the recording with no one to talk to but a machine. We did get someone today and they told us they have not got a claim yet from whom we talked to first and they would not come out until they did because they wanted to get paid this time. So we called back to the # on our Walmart receipt and they said, "Well, they should have gotten it by now. They should call you Monday." It is Friday and we shall see. I'm glad I bought the service plan but that goes out in 8 more months. Then what?

I purchased a 44" RCA HDTV DLP a little over 2 years ago from Target. I got what seemed to be a very good deal at the time. Since then I had to replace the bulb 3 times ($100 a shot) and now the color wheel went out and the repair service says its pretty doubtful they can find one to replace it. RCA should be ashamed of themselves for not standing by their products.

I purchased an RCA R52WM24 projection screen TV in June '06. The picture is messed up now. Large bow at top and bottom of screen, color is separated, image is tripled, and a green red and blue line runs through TV. Picture is not in focus. I paid $800 for this TV and it is out of warranty. I called the service center and they told me to go the set up menu and click on Convergence but my set has no Convergence tab. They told me to call service center and gave me numbers. I have not called the service center because I know it will be at my expense. $800 TV should last longer than this one has. I have contacted RCA via email on two occasions and have not received any type of response, despite their site saying they would respond within three days. I will never buy anything with RCA on it again.

We were watching the TV and, all of a sudden, it turned off and then back on several times. I unplugged it and left it for about 2 hours. It came back on for about 5 minutes and then turned back off. I unplugged it for another hour and plugged it back in. It worked for about 5 minutes and then turned itself off and back on, then off again and didn't come back on. This is ridiculous to have a TV for 2 1/2 years and for it to tear up like this. It should be recalled. I see all the other complaints. I don't know why something hasn't been done. We need our money back.

I have been trying to get my refund for a DVD/VCR recorder for 5 months. All I get is the runaround. It seems that overseas they do not know what the term customer relations means in English. Besides, it is very hard to understand them with the heavy accents. All I get is the same answer that someone will get in touch with me. The problem is nothing ever happens. It has taken 4 months to talk to someone, who said they were a supervisor, but who knows if that was a real person or just another agent in their call center. Someday I hope to get my money back. I have been calling and writing letters. Now the BBB is involved since I contacted them about their business practices. I tried to find out who is running Thompson Inc/RCA and send them a letter, but they are hiding behind closed doors. I could not locate them, but I will keep trying. Does anyone have someone else I can get in touch with to file my complaint?

I had the RCA 52" D52W20 model and the coolant for the CRT bulbs burst and now oil is all over the lens. There is no way for me to clean it. I have had this TV maybe three years. To me, that seems a little cheap to pay as much as we did for the TV and three years later, something like this breaks. I'm not sure about how to go about fixing it. I need to contact RCA and see what they say and then the place that I bought it from.

I bought a 50” RCA DLP TV from a local merchant in 2005. I had problems with it coming on and shutting off by itself within a month of buying this thing which I paid $2,300. I sent it back to be repaired. Same problem, then the noise started getting louder. The warranty went out which was useless anyway. These TVs and from what I've read, all RCA products are junk. These people should be held accountable. If nothing else ban their products from being sold in US. I work hard for my money just as everyone else, and to purchase this TV for $2,300 and the repairman says it can't be fixed is not right!

About 3 years ago, we bought a TV from a Dish Network dealer. They were having an HD promotion and were selling 37-inch HD monitors (model #D34EW16YX1) that were produced by RCA. We have been very happy with it until a few months ago. We've started leaving it turned on because it won't come back on if we turn it off. I read a similar complaint - the same thing was happening to them: we try to turn it on and the green light on the power button comes on and goes off 3 times, and then you have to wait about 45 seconds after the third blink to try again.

I am one of the many people that bought a DLP TV from Walmart with a service contract. It seems that this TV has many problems, but the most common is the lamp goes out often and it is not covered under the service contract which costs me $200 to replace. I now know that Walmart knew of this problem but still sold them anyhow. Also when you call RCA, they claim the lamp should last 2000 to 3000 hrs. Mine lasted about 1000 hrs. How can they (RCA) get away with this? Something should be done, like a lawsuit against them.

I have only had my RCA 52" HDTV for about 2-3 years and now the convergence is going out on it. I have been trying to do some research on how to fix the issue and it looks like I am going to have to pay upwards to $500 to fix. I am reading about a lot of people getting the same issue and having it around the same duration. Did they start using cheaper parts so they could get more money? I would love to go out and buy a brand new TV but I don't think I should have to. These TV's should at least last 5-10 years for as much as you pay for them. I am curious about the lawsuit and I don't think us, as customers, should have to put up with crappy customer service and ridiculous repair issues. So please respond back with any information I can get on being compensated for buying which is now a 52" HDTV paperweight.

The only problem I have is that as of yesterday, the TV goes on and off all on its own. It also changes channels while I am watching a DVD and adjusts the volumes up and down as well! We have had this TV for years with never a problem! But now, all of a sudden, it seems to be freaking out. I had to finally unplug it. Never any issues.

My husband purchased an RCA 42inch LCD HDTV from Wal-Mart in Alex City, Alabama on 11/04/07. Big mistake. Well, it worked fine for about five months. It started getting lines going across the screen. This went on for a couple of weeks. I had to turn the TV on and off to make it stop. It kept coming back. I returned my cable box and it seemed to go away but it started again and it just stopped. The lines went away. But in November, one year to the date of purchase, it stopped working altogether.

We purchased a 52” television on April 22, 2004, with model # D52W20. We paid before taxes $1,669.98. On 1-12-09, we had Buford Electronics Repair Service come to our house to try to fix this TV. It was not fixable. He explained to us that these companies aren't making things the way they used to, meaning they don't last. What can I do as a consumer? I can't afford to purchase a TV every 3 to 4 years. I have written to RCA to inform them of this problem, but I am very doubtful that they will respond or even care.

I too have a wonderful RCA 44” HDTV DLP. I have put a third lamp (one factory plus two extra) in it at about $100 each. Now, even after replacing the third lamp, the TV makes the loudest noise and takes 10 to 15 minutes to finally come on. If my wife and I can bear to listen to the awful noise, we can finally watch TV. This is my pain, and it's worse than being in gridlock for 2 hours. I wish RCA headquarters were close. I'd drop it on their front porch. Big yellow lemon! The TV cost me $1,300 plus $230 in lamps. Like the other folks, RCA has no resolution since it's out of warranty. Go figure.

We purchased an M50wh72s RCA television from Walmart in Dec. 2007. We started experiencing problems in November 2008. We contacted RCA, and a technician said that it sounded like the lamp had gone out on it. He told my husband how to remove the lamp and told us to ship it to them (at our own expense) and they would send us a replacement part. We sent it to them on November 22, 2008. We received our replacement part on January 8, 2009. My husband was so excited that the part had come. He proceeded to install the part just as he had taken it out. The TV still is not working.

I purchased an RCA 32 LCD HDTV from Walmart in August 2007 for my mother. In September of 2008, the picture stopped working and displayed small random gray lines. I contacted RCA/Thompson Customer Service via email through their website. I explained what happened and stated that although the television was barely out of warranty, I felt they should do something as an expensive item such as this should last longer than a year (at the time of purchase the TV cost nearly $900.00 USD). I promptly received a reply in which was a phone number that I was to call. I called the number, and not only did I not get to speak to a human (I didn't expect to), but there wasn't even a menu to walk through. It simply stated another number to call that would help me locate an authorized service center.

I purchased an RCA DLP 50-inch television. Just a couple months after the warranty expired, the lamp went out. I called RCA and was told they would not help as the warranty expired. I bought a new lamp this past May. Again, I have sound and no picture. I have replaced the bulb and still no picture. I have emailed RCA and have not yet received a response. This TV is less than 3 years old. I have a TV from 1992 that still works better than the RCA DLP. I bought the TV from Target on sale for $1,300. It was originally $2,500. Now I know why I got a good deal on the price.

I had the TV for 1 1/2 years - DLP went out. After another year, the color wheel went out and they didn't make them anymore. Have they gone under yet or do I have any recourse? I used to buy RCA. It was the best, or so I thought. Now I find out that many owners of this TV are screaming for some action. Is 5 years without trouble too much to ask on an expensive item like this? That is what you can expect from Mitsubishi and Sony. Is RCA even in business still?

I sent in a defective RCA DVD/VCR Recorder, according to RCA, to Thompson, Inc. in Texas on Oct. 17, 2008. On Dec. 9, I called to find out when it was arriving. I was transferred to Iowa, Texas, and Philippines. Finally, a customer relations agent came on the phone and told me that they were out of stock of the one I had purchased and had no idea when they would get another one in and offered to refund min. amount unless I could fax them proof of purchase. So I went to Office Max and faxed all the info - the receipt, letter from me, etc.

I bought an RCA TV at Walmart in Union SC about 6 months ago. It cuts off and on by itself. We called the company, but got unsatisfying results. I have got to buy another TV.

To all of you who have had problems with this TV not turning on, I have had success in solving the problem, at least for now. Vacuum out the vents in the back. Then use a hair dryer on the back left side for 10 minutes. It really works. Mine would not even turn on last night. This morning, after the hair dryer, it turned on the first try.

In February 2008 my husband bought a 32' plasma TV from WALMART for his and my birthday. Only a few months later, we were watching it and it suddenly turn off. We did everything the manual said and still nothing. When I contacted RCA to see what they were going to do about it, and all I got was, "We'll have someone call you in three to five days." Six days later still nothing, so getting impatient and upset I called them back and still no answer. So I called again and the customer service would only telling me the warranty over and over like I was deaf and didn't understand English. Then they told me that the warranty wasn't any good and that I would have to wait another three to five days to get a call from a warranty specialist.

In June of 2006, I purchased a RCA HD50DLP175 from PC Richard. Two days after I get it I was seeing blue spots on my screen. Called the store and they sent out their tech 3 days later and he had to sched. a pick up because he couldn't get the part installed in my home. Kinda of defeats the purpose of in home service. Anyway, got that fixed and two years to the day almost, my TV went black. Called RCA and they said of course out of warranty. I said for $2,000 they could do better than that. I got one of their "official" repair shops in my area and they claimed at first it was the color wheel. Then about a week later they said it was the light engine and that it would cost me about $1,000 to fix. RCA was of no help again. Poor attitude. Worst customer service. I say boycott RCA altogether. For that much money I should have gotten more than that out of a tv.

I bought a L42WD22 RCA TV from Walmart not even a year ago and it quit working. Will not even turn on and after arguing with the cable people thing, the cable was out. I called Walmart and they will not take the TV back. Said for me to call RCA direct which is Thomson INC, P.O. Box 671988, Marietta, GA 30006-0034 and this company proceeds to give me the runaround telling me I need to pick this TV up, haul it 2 hours away and have my receipt in hand in order for it to be determined if it is even covered on the warranty. I am already into this process a month. It took a month just to get something other than a machine on the phone... so basically I have a nice dust collector item which cost me $1000.00.... At this rate, I cannot locate my receipt and I have proof by bank account where I bought the TV and they will not accept this for proof...

My name is Sharlane **, my RCA Case # **. I purchased a BRAND NEW RCA TV on 11/4/07 from Wal-mart. The TV broke on August 29, 2008 and that's where my nightmare began. I've spoken to 5 customer service representatives, 1 supervisor, and 1 manager Joseph ** and to no avail I still don't have any resolution. The RCA call center has been completely unacceptable and I'm at my wit's end with the incompetent level of customer service I've received. I've troubleshot my TV and have been waiting for a prepaid return label for over 3 weeks now. When I called on 10/12/08, I was advised by the supervisor that the label was mailed to the incorrect address; I gave the Supervisor the correct address however at this time I still have not received the returned label.

I called the number provided to me for help with my HDTV. I bought it almost 4 years ago and paid $1,500. for it, now it will not come on. I have checked the power outlets. This is frustrating because they told me to take it in and have fixed. I lost my job and now I have no t.v. because they don't stand behind their products to make them last. I checked several websites before I called RCA. My question was whether it should be on a recall because I noticed there was someone complaining of the same thing that has a similar t.v. How does a company know whether there is a problem and there should be a recall? I am a consumer that spent money on their product and now all they can say is it is not a recall and that I cannot be transferred. How do I know if they have my best interest? All I wanted to know is how do I make a complaint about their t.v. because if there is someone else with a similar situation then I think it merits investigation. Sometimes people want to feel that what they have to say is important and that they are being listened to. The economic cost for me was $375. a year for a television that now will not power on.

Bought a $1000 flat screen from rca tv in Feb 2008. After arguing with cable people Walmart and rca I now have garbage to stare at. I'm a senior on a fixed income I can't afford to replace this dust collector for all the reasons everyone else has stated. It is the same complaints over and over - who protects us the consumer? Here comes xmas and they are going to rob children. How many people have to be ripped off before these thieves are stopped? Walmart's hands are not clean either they keep selling this junk and then plead ignorance. What is Walmart doing about all the complaints? Walmart should stay where they came from. We used to have quality products now we have junk and Walmart allows it to happen......The only good that came out of this is I now have the time to complain to tv stations, ombudsman, w5, politicians and I won't stop. Sign me up for a class action AND HURRY. HERE COMES XMAS AND CHILDREN ARE GOING TO BE ROBBED.

I purchased an RCA 19 TruFlat TV model #14F512T - Serial # G062E0833 from Walmart not knowing that the company was under scrutiny for manufacturing defective products since moving their business overseas, not that that surprises me. The TV came on by itself at three o'clock in the morning scaring me half to death and I could not get it to go off, not by using the remote or by using the power button on the set itself. I had to actually unplug the power cord. They told me someone would call me back but I have not heard anything yet. When these products were being made in the United States, they were reliable and would last for many years with very little repair cost and RCA would always stand behind their Product. I guess since they have moved their operations, they don't feel any obligation to the country or the people that helped establish their prosperity. It would take them returning to the United States and lowering the cost of their products to show their desire to right the wrong they have done before I would ever purchase any product with the RCA labeling on it again. Hope we can all stand together on this one.

I purchased a new 52" screen TV in 2005 from Walmart. The TV was on yesterday and then went off. I smelled fire and saw some smoke coming out of the back, very scary situation for me or anyone. The TV no longer works now, power light comes off then you hear a pop and light goes out then you get the fire smell. From what I learned on the computer, this TV has issues from many customers... It's a fire hazard. TV was purchased at Walmart at a cost of $1100.00. Seems like that where they all come from after looking on the computer.

Purchased a RCA TV in Nov. 03. On 9-1-08 the TV went out. Called repair shop on 9-8-08 to fix. TV needs a sweep module and RCA does not make the part anymore and will never make this part. I now have a 5 year old TV that cannot be fixed and RCA will do nothing about it.

I purchased a 50-inch RCA projection TV from Kmart. Within a few months, the color started going into a 3D mode. A repairman did come to our house and fix problem, but within a few months, it again started to go out of color. Repairman came to the house for a second time. He again said he fixed the problem. Well, here we are again color doing the same but now with added bonus of the the set shutting off whenever it feels like and we have to wait a few minutes to be able to turn it back on. Remote will not work when this happens. The repairmen came to house and stated they needed to take the TV into their shop for repair, so now we wait to see if they come up with the problem. We did thankfully buy the extended warranty, so the repair shop is working with us but like I said this is the third time in 3 years we have had a problem with a 1200.00 dollar TV. So now we are without a TV and we have no idea for how long. Something needs to be done about the junk sets that are being sold. RCA needs to be held accountable. We should file a class action suit.

I bought a RCA-HDTV (26 Inch) in February 2008 from Walmart. After 2 months the built in DVD player stopped working. I called RCA Customer Support to have them honor the warranty. They explained that I need to provide proof of the purchase and they would send me a pre-paid shipping label to have the TV replaced. I did as instructed.

We purchased a 50" RCA Projection HDTV from Walmart 8/07. Within 4 mo., we were having problems with the HDMI input not recognizing the signal. We thought it was the DVD player and then maybe the cord, but after we ruled everything out, the HDMI input quit altogether. 2 days out of warranty. Then, it stopped allowing you to change the input. 3 days after that, it turned itself off and won't turn on at all. We bought the extended warranty. They have ordered a part they believe will fix it, but bulbs are not included and we had no idea that you have to replace these as frequently as they are now saying or that they cost so much. We could buy another $1000 TV with 4 years of bulbs??? We are still working with the extended warranty co. but are not sure if it can be fixed and when.

My RCA TV quit working - I sent a fax at their request, 9/28/08 with case # **. They have not responded. Their fax # is 13175879116 - but, I have no address to query them, and no phone number to call. After reading all the letters of discontent with Walmart and RCA TVs - is it hopeless? Thank you.

The TV worked fine for about 50 hours (only play video games on this TV) and now it doesn't get power. This is not worth the money that I spent on it nor is this a quality appliance. I will never purchase anything from RCA again and do the best I can to persuade people to do the same. Your products SUCK.

RCA HDTV 52 T.V bought at walmart March of 2004,had defects,they fixed it,same problem,they sent me a new t.v. in 2005 the tv cought fire on the circuit board and transformer.RCA will not do any thing to help me,paid 1400 dollars.I am very upset can't afford a new tv.T.V and parts are discontuied but still selling t.v's in stores.

RCA DLP - Model # D50LPW134 - Colour wheel has gone bad - $1800 and 2 1/2 years of use. $280 replacment but part is on back order for aprox 3 to 4 months. I expected to replace the actual lamp, maybe afer 5 years or so, but now i`m reading the colour wheels go, then very shortly after that the lamp will go too. and if your real unlucky, the ballast goes out at the same time.

I purchased a 32 inch RCA TV from Walmart just for the super bowl earlier this year. Because I travel in my job, the TV was probably watched literally about 5-7 times. I went to turn the tv on and it would not come on. I called Walmart first who stated the TV was still under Manu warranty; to contact RCV. I called and was advised that the tv was under manu warranty and that I had to fax a copy of the receipt which I did. I was told that once the receipt was confirmed, I would receive a call as to what to do next.

Bought $1100 RCA tv that malfunctioned. Have spent over 7 months trying to resolve issue with Thomson. All I have accomplished is speaking with a call center located in the Philippines and being told different excuses with every call. They offered refund but won't live up to timeline they provided. Still waiting with no end in site.

My complaint is not that the bulb went out,about 18 mo. But it had busted inside the tv and I did not know this. So I go to replace it and glass dust and pieces went everywhere when I pulled it out. No telling what kind of chemicals are in them.I have a 2 year old and i hope i have cleaned it up good enough.

Purchased a HD50LPW62AYY2 television from Walmart, Franklin, Indiana. This TV has been used MAYBE 15-20 times, usually only at holiday get togethers. It started humming and it smells hot at times. We use so little but not the point, it was a 1,800 tv. I called Walmart and they said no warranty left. Now we have this nice, big screen tv that is so loud from humming that we cannot even watch.

AS with many others, my RCA 44 DLP went bad at 18 months after purchase. Out of warranty period. Bad color wheel. Part is on national backorder and when it does come in quote to replace from RCA authorized dealer is more than I paid for the television. Seriously, there has to be some remediation ahead for those of use who bought RCA DLPs. I hear hundreds of stories just like mine. This was clearly faulty design and they need to refund our purchase price.

bought rca hd50lpw166 tv 11/27/06 had problems within the first 2 months raepairs were attempted but failed was replace. 9/07 second tv had same problems. would not turn on and screeching noise in speakers at times had second tv replaced 11/29/07. within first week noticed same problems with third tv tired of fighting with thompson communication at this time. i never did anything about it

Purchased an RCA Selinium 52 dlp about September of 06. Within warrenty period, picture stared getting less bright. Best Buy said it was the bulb and that it was normal to lose some brightness. Picture seemed to get brighter, then started to dim. Was again told, there was nothing wrong, it was the nature of bulbs. Shortly after warrenty expired the bulb went out.

I purchased a46 LCD TV in July 2007. It quit working in early May 2008. Still under warranty. The part to fix it is no longer available and the technical support and warranties department for rca said the tv would be replaced I needed to call customer service to arrange for a replacement.

Bought an RCA home theatre dvd system from Fingerhut. Less the half a year and it's making really loud noises when turned on. Next no sound out of any surround speakers. All kinds of run around from every phone number available. My manual says contact rca with my credit card number and a replacement unit will be sent out no charge.

I have a RCA model #R52@M24 Chassis #ITC22. TV is 17 months old and it is now in 3D! Now tonight it will after being on for an hour shut itself on and off. Have owned RCA TV for 30 years. I too have my Direct TV DVR recording [bad], and I'm paying for this! I have e-mailed RCA and got the same answer all of you have got, We will get back to you. Yea right. No more RCA for me, they know what's going on and just looking the other way. Look I know I have a 1 year warranty and it is gone, but you would think it would last maybe 4 or 5 years! My last RCA big screen lasted 13 years! I can live with that!

We went to Wal-mart to buy our big screen TV, because it was the only store open on Thanksgiving Day. We were really pleased with the RCA's picture and sound. So we bought the 46" LCD TV for our entertainment room. A couple months later we bought a RCA 26" LCD TV for our bedroom. Seven months later we were watching TV on the 46" TV and the picture went black. We tried everything we could to get the TV to turn back on. The three year warranty we bought from Wal-mart would not start tell November 2008. So we called RCA to find out who we need to bring our TV to. They gave us three different shops in Salt Lake City, UT. We brought our TV to Bob's Electronics on June 4, 2008.

I recently contacted RCA in June of 2008 to inform them that television (model # M50WH187YX1 / SERIAL # G292C6041) that I purchased from a Circuit City store no longer would work properly. Upon using the remote, the television would cut off. At times it would just randomly cut itself off. Eventually I had to unplug the television to cut it off and then plug it in and it would power itself on. After about a week or so of this activity, the television just stopped working.

Bought a 32 LCD HDTV from Walmart on 05/26/08. Briefly had no picture with sound but was OK after unplugging/ plugging. Totally conked out on the second month. Went to RCA Thomson Multimedia accredited repair center. Verified after 2 weeks and was informed to contact Thomson to expedite damaged parts or contact RCA USA. Contacted Thomson but only phone prompts/no advertised customer service number. Email Thomson Website - gave me an apology and address of RCA Thomson address in Georgia if ever I wanted to write a complaint letter. Will write soon to General Manager/President of RCA Thomson located in Mississauga, ON and will follow suit with filing of formal complaint to Canada Consumer Affairs Bureau. Class lawsuit anyone?

I purchased a RCA TV, Model 20F424T, on Feb, 2 2008 at Wal-Mart. On July 19, 2008 I turned it off after watching a program. I went to turn it on later it would not turn back on. It just stopped working, the power won't come on. Wal-Mart can't do anything for me because it's after 90 days. I called the toll free number @ RCA; I was told that they would replace the unit for an exchange fee of $74.00. This is half of the original purchase price of $149.96 plus tax.

My three year old RCA televison started to turn itself on and off. It turned on the first time in the middle of the night and the only way to turn it off was to unplug it. The next day we plugged it in and it randomly turned itself on and off, sometimes clicking 6 or more times within a minute. We considered it a fire hazard and unplugged it. I called RCA and they told me it was out of warranty and that I should call the nearest service center. I called and they said it sounded like the control panel was corroded and would cost half the original cost of the televison to fix.

I purchased a RCA 52" projection TV on 8/6/06. On 8/1/06, upon turning on the TV, There was an arch at the top and bottom of the screen looking like an hourglass laying on it side and the 3 colors were all separate giving the appearance of 3 different images in each color. User's Guide troubleshooting says, "The auto convergence feature automatically adjusts the TV's tubes; Red convergence displays the red convergence screen, allowing you to use the aroow buttons to align the red and green images; Blue convergence displays the blue converence screen, allowing youto use the arrow buttons to align the blue and green images."

I own an RCA 61" rear projection TV. The model number is HD61W66. The convergence has gone out. The TV is only 1.5 years old. I paid $1800 for it new. I have contacted RCA tech support via the 1-866 number they give on their website, only to get the same response many on here and all over the internet have received. Each time I call I get a non-English speaking person who is of no help. They are programmed with specific responses, almost like robots. I demanded a number, name, or email of a person in the customer complaint division, but they could only come up with a mailing address for complaints. Why isn't there laws against manufacturers making and selling sub-standard products that barely last long enough for the warranty to expire?

I purchased an RCA 52 inch HDTV from Wal-mart toward the middle or end of 2006. It has already stopped working. The power won't even come on. I called RCA/Thomson after I wasn't getting any resolution via their customer service emails. They were of no help. They referred me to Wal-Mart where I purchased the tv.

Panasonic flat screen T.V Fuse blew, 6.3 amps 125 volts. No one can get a fuse for us.What do we do? buy a new T.V for a $5. fuse? HELP PLEASE

I bought a 50' RCA dlp hd t like EVERYONE ELSE AT WALMART and expireanceing the same problem, it trns off power light blinks 5 times, was told they would send a shipping label and then they would send a new bulb after i send the old one. I have only had this tv for 6 months. and can not get any help FROM RCA OR WALMART

I purchased a home theater system, RCA RTD215 from Walmart. The DVD/CD player did not work. Per the instructions in the manual, the item was shipped to Venture with a promised of a 6-8 weeks turnaround. What a joke! My merchandise was misplaced. They continuously gae me the runaround. I learned -- don't buy electronics from Walmart and never, never buy RCA.

I purchased a RCA TV, Model 20F424T, on March 8, 2008 at Walmart. On July 25, 2008 it started turning on and off by itself. Walmart can't do anything because it's been longer than 90 days. However, I must mention that the manager is trying to get this policy waived for me. I called the toll free number to RCA and explained that this TV was for a bedroom and gets MAYBE 7 hours of use per week. I was told that they would repair or replace it for $73.85. That's nearly half of the original purchase price of $149.96 plus tax.

I bought a 24 inch true flat HDTV RCA on Jan. 8, 08. It worked for about 6 months then started turning on and off by itself. Walmart would not take it back because it was more than 90 days. All RCA wants to do is give you the run around. This is not fair. The TV repair man said it would cost more to fix than I payed for. Don't know what to do about this. Please help!

Sent in defective RCA unit as instructed on June 16th 2008. Was promised new replacement unit in 7-10 business days, made several phone calls requesting status on unit...the company keeps stating they are doing updates and I can not get answer on when my replacement unit will mailed to me if ever. How am I to know that I will ever get it. The DVD/VCR recorder DRC8335 unit was purchased first in Dec 07, in 60 days was defective and returned at place of purchase, Walmart. Then in June unit was defective and I was requested to send the unit into Thompson Inc. in Elpaso Texas. July 22, today, I still can not get answers and still do not have unit. VERY UPSET! Something should be done to prevent anyone from having this trouble! Unit has not been returned or replace to me.

We purchased an RCA 27-in. on 2/10/06. In Dec., 06, it quit. Taken back to Wal-Mart and was given another one. No problem. In Dec. 07, same thing happened. Wal-Mart refused to replace that one. RCA customer service gave me places at least 150 miles away for service. As of yet, we have not taken it in to the the shop, but reading the above results, we don't expect anything differently. Sad thoughts for an old once respected name.

Bought two 27inch TV from Walmart in March of 06, to make a long store short one of my TV's shuts on and off by it's self it started in 07 can't get no help.

Bought a DVD Recorder and VCR Combo in May of 2007 Paid $219.00 at Walmart. By September of 07 the unit wasn't working called the 1-866#. I shipped the unit back. Cost $15.oo with the vhs tape still inside.Lost cinderella!!

I purchased a 50 Scenium table top DLP in August of 2006. In October of 2007 the bulb burnt out just outside of the 1 year warranty of course. I called RCA and sent them an email and they instructed me to replace the bulb. I replaced the bulb and the TV worked fine.

We purchased a 24 RCA television for my daughter to used at college. We purchased it less than a year ago and it has started turning on and off by itself. We have talked to at least three people at RCA. When my daughter called the first time she was told that we would have to pay $85 to have it fixed. When she complained that it wasn't even a year old the woman she talked to put her on hold and then came back on and said that they would send her a label to pay for the shipping to send the broken one in. If she gave a credit card number they would then send her a new one at no charge.

ok here goes bougth a dlp replacement lamp #265109 for my rca hd61thw263yx1 tv. order #73209110 was bought on 08/15/2007 with an 1 year warranty included with the bulb which was actually shipped from Thomson consumer parts for $483.00, freight $9.95 sales tax $34.51 for a total of 527.46. was even told in the email that i have ti something happens within the year to call the warranty dept at 1-800- for a replacement. well i started calling the warranty dept. yesterday 06/30/08 at 10:10am est from loganville, ga.

My hd dlp 50 television that cost me 1100 from walmart after 90 days turned out to be a piece of junk! The tv would loose its picture on and off every 30 to 70 seconds and stay off for about 3 to 4 minutes at a time. I called walmart and they told me i had to go through rca that my extended contact has not kicked in. rca gave me the run around about faxing the receipt and waitning to hear ferom them then they will send out the part. well its three weeks later and still no lamp.

we purchased a 42 inch rca tv from alabama power. the television went out on dec-2007. we did not get it back till jan 2008.the digital board went out i was told from allens tv service on may30-2008 it went out again with the same problem the digital board went out it is at farrahs tv this time and she says the part we need is on back order from the factory and does not know if or when we will get the tv fixed. i know someway something can be done to fix theis tv or trade it in on another tv. thank you

I purchased a RCA SDTV model # 32v434T, and It didn't even last that long. Had it alittle less than a year. Still have it, even though it doesn't work anymore, I'm hoping that one day soon someone will put RCA in their place and make them either fix their products, send us a new one, give us our money back, or just plain go out of business and quit selling useless products.

Ipurchased my Rca L32WD12 LCD Tv from Walmart in Jan 2007. 1.5 yrs later you turn the Tv on and in a few minutes it the sounds disappears then the screen. Turn Tv off and then on after a few minutes it does the same thing. ater a couple of tries it won't turn on at all.

We purchased this TV 7 mo. ago from Wal-Mart and it lost signal. We went thru all the steps with the RCA "CUSTOMER SUPPORT" and it needed to go to a shop to be fixed. Well there is no authorized repair shop in Fairbanks Alaska so it was taken to a long time local repair center. It ended up being a bad board and when I called RCA they told me that the TV will no longer have a warranty because it was taken to a non RCA repair shop. I explained that there isn't one in the area I was told TUFF....its your problem

Purchased RCA TV new 4/06, in less than 2 yrs the product no longer works. I have seen many complaints about this company and their product. I feel they are scamming the public with their inferior products and some kind of legal action should be taken. Their is no doubt many people would agree. Bought the TV new so I would not have to worry costs of repairs. I can not afford to have the TV repaired and am out $500.00.

Purchased a 13 RCA TV on May 24, 2007, this TV is used in a summer home and was rarely used. Turned the TV on May 24, 2008, 1st time this year, it worked for less than 3 hours and turned itseld off. When tried turning back on, all I get a red screen for about 2 seconds and then it turns itself off again. I called RCA, they told me if I had my receipt I could return it for a replacement. I found my receipt, they were supposed to call me within 2 days to get this process started, they never did.

I purchased a 46' RCA flat screen T.V. and in about 2 months it went out. RCA told me to take it to warrant repair dealer took he a month to figure out he couldn't fix it. But during that month he keep telling me he was waiting on parts. Then RCA told me to pick the TV up from the shop and they would send me another one. Thats been 6 weeks and counting.

I bought an RCA television, Model #27F524T, in November of 2007. The power supply module that turns the set on/off went out in April of 2008. I had bought an extended service plan from K-Mart from whom I purchased the TV.

After reading all the stories on RCA 50 TVs I feel I also need to share mine. I am a paraplegic with 4 children and we spend alot of time watching movies together. We saved our money for the 1 big purchase, we chose RCA

got a 52"tv from RCA in sept 07. HORRIBLE TV . worked for 3 weeks. Took 6 months to get a new TV. For ANYONE who is FINALLY to the stage of this process where they sent out Secko Freight co. the only person that will help you is anita. If you are waiting on freight call 800 and ask for anita. She is VERY helpful. unlike ALL OF RCA!

In January 2007 we replaced our Rca that went out by a power surge with our insurance company. Well, we was forced to get the RCA model # R52WM24. April 22, 2008 the convergence went out. When I called RCA customer hotline they tell me they can send me to a repair shop at my exspense. And was very very smart about it. Infuriated I continued to dig online especially after I find out it is gonna cost 500 to fix a 1000 dollar tv. I find number for their corporate office.

I bought a 46 RCA LCD in Feb online and after 2 days it lost a signal I called customer care and they had a service center locally so I took it there ,after 2 weeks they found out that there was a problem with a fuse. But heres the good part they did not have any to replace it with so they said that they would replace the TV but that they did not have any of those either to replace. go figure a big company like RCA no parts or replacements.

I Purchased a 14 true flat television Nov of 2007, It now turns its self off and on continually. Spoke with RCA's support line and was told that I needed to fax a copy of my receipt and if I did'nt have the receipt there is nothing they can do. I have the receipt somewhere but we just moved and it's boxed up somewhere. After reading all the complaint on RCA I really don't think it will do any good. Sounds to me like RCA is a bunch of Thieves taking money from unsuspecting hard working people. I will never buy anything made by RCA again. I too thought they were a reputable company. Boy was I wrong. Isn't there laws against fraud in this country. I'll go back to buying Sharps again. And my next complaint will be sent to Walmart where I purchased the TV.

I purchased an RCA sdtv. Model # 24v414T, about 6 months ago from Wal-Mart. Well, the picture tube has already gone out. When I called RCA to resolve the problem, they told me that unless I had my sales receipt they would not fix the problem. I told them I still had the box that the tv came in, but I had thrown the receipt away because Walmart will not accept any refunds after 90 days.

My 11 month-old 27 SDTV RCA TV keeps turning on and off on its own at random times. It started doing it about twice a day and now I can't even watch 1 minute without it going off. I called RCA and because my TV is almost one year old, it doesn't qualify to be replaced, which I find ridiculous. I've had toasters with longer warranties.

I purchased a 50 Widescreen HDTV by RCA in December of 2007. In April of 2008 (4 months later, Under warranty), the bulb went out according to RCA's technical support. Customer service was difficult and time consuming but I was eventually told that a new bulb would be sent and should arrive within 6-7 days and I would send my faulty bulb back upon receipt. I have yet to recieve the new part and have been told by their parts department that they do not have any have no idea when they will be getting more.

I wrote the following letter to every where I can find RCA TV Office. But no one replied.

Got a 20 flat screen RCA tv. because that is all I have ever own because of it's great picture & reliability. It is in my room & hardly ever used. Last month it started shutting off, now it's so bad it keeps turning off & won't power on for hours at a time, the tv is not even 2 years old! I feel so let down & betrayed by RCA's decline in quality, I feel like taking it to their company & throwing it through their window! How dare they sell me a piece of junk! I will never ever buy their products again, I see all the other bad complaints against them, shame on you RCA for letting down your old faithful customers!

I have an 42 RCA LCD HDTV, at 10:00am a required testing came on the tv, so I went to the kitchen to get a cup of coffee. I came back and there was the words unusable signal on the screen. Thinking that it may be the cable, I waited for it to come back on. 4 hours later, I called the cable company and they came out to check it and said that i was getting a good signal, however my tv was not receiving the signal.

I bought a brand new RCA 37 flat screen television from Wallmart in Brandon Manitoba. It cost 1000$ dollars and lasted a couple months then quit. I phoned the warranty number in the manual and the RCA people told me where i had to take it to get it repaired. I did exactly what was asked and the repairman took it apart and said it needed a new board and it could take a couple weeks for it to get here.

$300 tv, worthless to fix

My husband and I purchased a 52 in RCA hdtv/monitor from walmart on 3/1/05. We paid around $1000.00 for this tv and you can't even get it to turn on. We have no children at home and this tv is still in new condition other than it won't work. Why is RCA able to produce a product like this and get away with it? The model# is D52W19BYX1 SERIAL# F025C302C.

We purchased an RCA 32" sdtv on 6/14/07. I have always had problems turning the set off with the remote, but I assumed that it was just me. My TV went out about a month ago, and then it came back on and worked until about a week and half ago. I called and got the name of the repair shop located closest to my home. We took the TV to this shop, explained the problem, and he said he'd check it out and call us back. The repairman called and said the TV would cost $218.00 to fix (the parts are still under warranty-the labor is not). I looked around the repairman's shop and saw several TV's exactly like mine - all broken.

I bought a 50 inch hd TVrear proj. RCA and had it for two months when the lamp went out . I waited 2 months for the lamp and had it working for another 4 months. As soon as the warranty went off, the color wheel went. Now I can't find a color wheel for that model and can't get any support from RCA. Never again will I buy an RCA product.

I bought a new RCA 42 inch flat screen LCD TV in May of 2007. The sound stopped working October 4, 2007. The authorized dealer could not fix it. RCA said they would replace the TV; they did not. Then RCA said they would refund my money; they have not. I have called them once a week for 5 months, with no resolution. You cannot speak to a manager, there are no other numbers to call, no one from the company calls you, the phone calls are usually long, no resolution in sight. I called a lawyer today. I'm going to sue them for not only my TV, but for the five months of cable I've been paying for because they keep telling me they will resolve this matter in 2-4 weeks. I don't want to pay the $500 penalty my cable company will charge for ending the service before the contract is up. I also want money for all my phone calls. I bought the TV with cash. I just went out last Saturday to purchase a SONY TV. I had to finance it because RCA has not refunded my money yet. I think RCA should be responsible for my newly acquired finance charges as well.

I purchased two 50" HD DLP TVs, both from Walmart. The first one was purchased in Oct. 2005 and the second in Sept. 2006. I paid $2000.00 for each one. Within 15 months of purchasing each one, my picture went out on both TV's. I did some trouble shooting and believe the problem is with the bulb. I called to find out about ordering a bulb only to find out that the cost is $200.00 per bulb plus shipping and tax. That is an outrageous price to have to pay every 14-15 months to replace. The bulb is replacement is supposed to customer friendly and pretty simple to replace. I thought I would replace it myself. Not at that cost. I am very disappointed with this product and the company for the way their customer service dept. handled things. I had to call back after they would transfer me to each dept., and then they would tell me they had no information after giving them the information on both products 4 times. They still have not helped me with anything to date.

Purchased a TV in August that stopped working on January 1. We have been trying to get the TV fixed or replaced for two months. Have been in contact with company a minimum of once a week. After 3 weeks, the company finally told us that they did not have the part available to fix the TV and they would replace under warranty. Two weeks and several calls later, they told us that they would be shipping the replacement TV. On 2/18/08 we were told that the order for the new TV had been placed and it should be with the shipping company by end of week. Today, 2/25, I am being told that they do not have the TV in stock and there is no date for shipment. When customer service has told me they will call me back with a resolution, I never receive the phone call. I have had to continually follow-up with them, and each time am told something different. We have been without a TV for two months and have no indication from Thomson on when they will resolve the situation.

I purchased my RCA TV in June, 2007. In Oct. it wouldn't turn on, so I called RCA to see if they could help. They had me try a couple of things with my remote, and it didn't work so they told me I would have to take it to an authorized dealer to get it fixed. So I took the television to the dealer, and after two weeks of waiting I called them and they said they were having a problem with RCA. I called the warranty department and was not successful. I called and was told someone will call me back within 24-48 hrs. After the third time I was so mad they had someone call me back within a half hour. I was then told I should have never taken the television anywhere; I was supposed to send it back to them, and they would replace it for a fee of $85.00. Mind you I only had the TV for 4 months.... I was told it was an out of warranty fee!

I bought a RCA 32 inch TV two years ago. On February 17, 2008 it started flipping through channels by itself and then switching itself on and off. We tried everything to try and fix the problem. First by unplugging for awhile, but it continued to do the same thing. It doesn't seem to do any good to contact RCA about the problem because they apparently don't care about the customers. I called a repairman to see if it could be fixed and he quoted $135.00 to fix the problem and that he knew what the problem was. So it sounds like this is a common problem with RCA tvs. A very dissatisfied customer.

RCA TV model # HD44LPW62YX1 Warranty Stopped working 03-Nov-2007 contact RCA warranty issue = after much problems getting a lamp did not fix TV told by RCA contact to get local repair source the authotized repair SUZOR has been to my home replaced 1 part and said more parts are needed and they would order the part#271012 DM Board. I spoke with 1 person at SUZOR and was told they could not get a date or the part. this issue has been going on since 03-Nov-2007 and cannot get any info from RCA/Thomson Inc. or SUZOR again this is a warranty issue around 100 days old

I bought a 52' Scenium t.v in 2002. In 2006 it shut off and started smoking and there was a bad burning smell. I called RCA and they told me get it fixed, that it wasn't a safety issue. I got it fixed. It did the same thing again in 2007. Called RCA back and they told me I should have called when it was under warranty. I told them I did, They again told me to get it fixed, I told them I wouldn't because of safety issues! They refuse to give me a refund. I have put in a report with a safety complaint and I found out my t.v is not Canadian certified. (I live in can.) I called RCA and told them, they still don't care. I reported them to national safety, lu and I'm going to complain to better business bureau. By law they have to have the t.v Canadian certified if they sell them in Canada. Hopefully someone can do something. If not I will go to small claims court. It has to be manufacturers defect. What upsets me is they won't do anything for their consumers.

In Feb '07 I purchased a model#27v414t RCA TV and used it 3 hours/week max and a green halo surrounded the picture in dec '07. several calls to thomson service and 2 trips to their knoxville, TN authorized service center who could not get a replacement crt saying other rca customers had similar problems and auth svc repair cntr, knoxville could not obtain any crts to replace in the sets for a year! I was told by thomson to send a complaint in writing to marieta corp office in ga. (this after repeated denials to talk to a supervisor).