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Mitsubishi TVs and Electronics Reviews

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About Mitsubishi TVs and Electronics

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MITSUBISHI ELECTRIC manufactures a range of consumer electronics, including televisions, projectors and home theater systems. The company’s products cater to both residential and commercial markets and aim to enhance visual and audio performance.

Visit www.mitsubishicorp.com/jp/en/index.html
Pros
  • Affordable price for features
  • Responsive customer support
Cons
  • Frequent bulb replacements needed
  • Common issues with white spots

Mitsubishi TVs and Electronics Reviews

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    Page 5 Reviews 380 - 530

    Reviewed Dec. 13, 2011

    As with many others on this posting, I purchased a 57" WD-57733 1080p DLP HDTV. I purchased this unit on 12/12/07 and it was delivered on 12/14/07. I purchased the unit from Mathis Brothers Furniture in Tulsa, OK along with a 3 year extended warranty. The literature that came with the extended service warranty states "Coverage under this plan is effective immediately upon the expiration of the shortest portion of the manufacturer's original written parts and labor warranty." Within the owner’s guide, it states that both the embedded software and the lens have a one year period of warranty from the original purchase date.

    As luck would have it, I got my first white dot or dead pixel as I have seen it called here. I initially tried a new lamp, which obviously did not rectify the situation. So, I researched and saw that it was going to be a $1300 fix. The problem now is that Mathis Brothers is telling me my warranty was for 3 years from date of purchase and not 3 years from the end of the one year manufacturer warranty. I am obviously not happy as this is a 4 year old TV. And a $1300 estimate to fix the problem is leading me to look into purchasing a new TV, as the repair cost is nearly the cost of a larger and newer unit.

    My complaint is more geared towards Mathis Brothers, the seller of the unit, and their description of the extended warranty essentially not providing coverage according to the coverage listed within the actual service plan description. I am, however, very dissatisfied with Mitsubishi regarding this defect in a 4 year old television. In my mind, this is unacceptable and I cannot believe they are simply washing their hands off this defect. I will not buy another TV from Mitsubishi and I definitely will not purchase anything from Mathis Brothers Furniture in the future either.

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    Reviewed Dec. 11, 2011

    Like everyone else on this page, I am having the problems with white and black specs showing up on the screen. I have model # 57733 HD/DLP Mitsubishi TV that was bought in 04/07. The original one that I purchased had overheating problems. The store I bought it from tried to fix it and finally gave this current model as a replacement. I am on my 3rd light bulb and get any satisfaction from Mitsubishi. Please include me in any litigation if action is taken.

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    Reviewed Dec. 11, 2011

    Model: Mitsubishi 1080P 52-inch. There’s a growing "infestation" of white spots after spending hundreds of dollars on replacing a bulb. The TV is not even 3 years old!

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    Reviewed Dec. 11, 2011

    I bought a Mitsubishi 57" DLP TV in 2007 from Circuit City. My complaint really isn't with them, they helped me out with replacing the bulb with and without the warranty. I have replaced three bulbs and now I have those infamous white spots and they are going to keep coming according to everyone who has purchased these types of TVs. I can see from all the chatter that Mitsubishi is a company that does not stand behind their products. I read where Samsung is no better.

    I will never buy another Mitsubishi or any other overseas TV product because they won't stand behind it. I know we have the technology here in America. Let's go!

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    Reviewed Dec. 11, 2011

    I purchased a Mitsubishi DLP TV about 3 years ago. Two weeks after, I replaced the bulb, the screen began to fill with with spots. About 2 per day, I now have about 38 and counting. I have to put my fairly new big screen TV out on the curb.

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    Price

    Reviewed Dec. 9, 2011

    The picture has been beautiful so far. I have replaced the DLP bulb once since the December 2007 purchase. I understand the new technology, so the bulb purchase wasn't too painful. Now, within the last week, small dots have begun to appear along the bottom of the screen and along with the research and disappointment, this is an unacceptable repair cost for a technology flaw.

    Mitsubishi, please correct this problem as we and many others have been users and strong supporters for years.

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    Reviewed Dec. 8, 2011

    I also have white spots that increase with each passing day. My model is WD73735. From what I see in the growing complaints about this particular problem, I think a class action suit would be the only way to make Mitsubishi to fix their inferior televisions.

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    Reviewed Dec. 8, 2011

    It all began with two white dots in the center of my screen. Right then I felt like this could potentially spread. As the days past, it had exponentially gotten worse. I am so upset by this. I can't afford big screen pieces of trash.

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    Reviewed Dec. 7, 2011

    We have started having the same problem with "dead" pixels. We bought the TV at Costco in Sept 2007, model WD-C657. The problem started in November with one pixel, and is now up to four. I sent a complaint to Mitsubishi, and they said to get an estimate to repair, then call their 'out of warranty' department. The repairman is coming later this week. This is the first problem with the TV. It even has the original lamp. But, with a new DLP chip costing $300, or an entire Light Engine around $1,000, I am not too happy, specially when we had a Mitsubishi 45" rear-projection TV for over 12 years, with no problems.

    It will be interesting to see how this plays out. Thankfully, it's still 'watchable', but from reading other comments, it seems like it's just a matter of time until it gets really bad. If a class-action suit is filed, I'm interested, considering this does not appear to be an isolated problem.

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    Price

    Reviewed Dec. 6, 2011

    White spots have taken over this very pricey TV; first, the bulb. Okay, I could deal with this, we watch TV, but these spots? And after researching this problem over the net, I’ve found a whole lot of people with the same issue. Help please. This must be a defect or a design flaw and they don't care to handle it. I’m stuck with this junk TV and I will not only boycott their products, but I will join the masses and start a nation wide boycott of all their products and services if they don't step up to the plate and resolve our issues as consumers.

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    Customer Service

    Reviewed Dec. 5, 2011

    We purchased a 65 in Mitsubishi TV model #WD-Y657 4 yr ago on Christmas day. We have already replaced the bulb and like everybody else now we are getting the white spots. I called Mitsubishi over 3 weeks ago and they said I could have a repairman come to the house and diagnose the problem (white dots? ). I am not paying for repairman. Then they (advisor for Mitsubishi) told me they could send out a repairman (they would pay for it) and diagnose the problem and then they could only, probably pay for half of the repair bill. I have not heard or seen anything about a repairman coming to my house. Today, 12/5/11, I again called Mitsubishi about my 65 in TV. They told me that a repairman wants between $7-$9 per mile to come to my house in Highlandville MO. (are you kidding me?) I told them I'm not paying a dime on this; they put me on hold for 5 min., came back and told me an advisor will call be back on my issue in 2 business days!

    I am a disabled woman on a fixed income and Mitsubishi will not stand behind the faulty products they are selling. Then to be put on hold and come back with nonsense that does not solve my problems (the same problems every Mitsubishi owner has). I will never buy another Mitsubishi product in my life and will tell everybody I see wanting to buy a TV, not to buy a Mitsubishi.

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    Reviewed Dec. 4, 2011

    I purchased the set brand new from Merit TV. I was told that I would never need another TV because it was one of the best. Well, the set stopped working. There was no picture. The sound is good with these new TVs. Is it better to get a new one or have this one repaired? It's a 55-inch HD ready set. Please inform.

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    Punctuality & SpeedStaff

    Reviewed Dec. 4, 2011

    I have a 65" HD/DLP TV. Like most everyone else I had to replace a bulb early on at my own expense. That was almost 3 1/2 years ago. Since then, I've had pretty good luck with it. But, occasionally I'll get a message across the bottom of the screen that says it's "too hot and the TV will shut off in 1 minute" or something to that effect. It has actually shut off on occasion and I have to let it set for a short period of time before turning it back on.

    However, if I see the message in time and cycle the unit on and off it solves the problem. Knock on wood. I have not experienced the issue with the dots appearing on the screen that almost everyone else has been saddled with. Within the last 3 months I have been having an issue that I didn't see in any of the complaints I read herein. One day, out of the blue, the volume on my set mysteriously just increased itself to maximum. The volume bar appeared on the screen and the bar slid from left to right on its own. The set would not respond to the remote control and the volume had to be reduced by hand.

    Sometimes it worked the 1st time and others I had to adjust it several times by hand. Since then, it has progressed to the point that not only will the volume control not respond to the remote, but the on/off feature won't either. It's an intermittent problem with no rhyme or reason to when it works and when it doesn't. All other functions on the remote work fine. I've changed the batteries in the remote and contacted my cable company to see if it might be somehow connected to their equipment. They've run online diagnostics to test their equipment and everything on their end is functioning correctly.

    Even when the volume/on-off issues occur, I have no problem changing channels or accessing channel guides with the remote. I talked to the sales folks at Best Buy to see if they'd heard of similar predicaments from other customers but they just looked at me and shrugged their shoulders. No help there. Anyone else ever experienced this issue? Resolution?

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    Customer ServiceCoverage

    Reviewed Dec. 4, 2011

    I purchased a Mitsubishi WD-65734 65" TV through Shop NBC in February 2008 and in March 2011, I started seeing a few small white dots on my TV. Then eventually, the whole TV was covered with white and dark dots. To my surprise, when I researched what could have been the problem, I noticed an overwhelming response of consumers who purchased this product had the same exact complaints. Mitsubishi, knew of their defected DMD engine light before selling this product to the buyers. They have not stood behind their product and are ripping customers off. I would like to be included in the class action suit when the decision becomes available. Thank you.

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    Reviewed Dec. 4, 2011

    I bought 65" Mitsubishi 1080 HD TV at Circuit City in 2008. I also purchased the warranty. I have since replaced two bulbs and only one of which was under the warranty. Now, I have the infamous white dots appearing all over my screen. I have all my paperwork from when I bought the TV and I am going to take pictures. I want in on the lawsuit if it ever comes into play. I spent almost $2,000.00 and mine was a floor model so it was discounted. I haven't got my money's worth yet on this TV. I will never buy a Mitsubishi anything from now on.

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    Reviewed Dec. 3, 2011

    My son and I both bought Mitsubishi TVs. We’ve both replaced the bulbs. Now we both have screens littered with white dots. It’s sad when so many people can be ripped off.

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    Customer Service

    Reviewed Dec. 3, 2011

    We purchased a 65" Mitsubishi TV (model WD-Y657) 3 years ago. After owning the TV for 8 months, we had to replace the lamp. Now our TV has white dots on it. It started with one, now there are three. I have called Mitsubishi but they just ignored the issue and referred me to service centers. I just want to know if I need a new TV or not. I think I bought junk! I will never purchase a Mitsubishi again! We spent way too much money for this to be bad already. We only watch about 2 hours of TV a day! Anyone know what’s going on with it? Thanks for your help.

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    Reviewed Dec. 2, 2011

    White and black dots on screen, getting worse, if there is a class action suit, please include me.

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    Price

    Reviewed Dec. 2, 2011

    I purchased 60-inch dlp about two years ago. Year one, the bulb went out. Six months later, I got a white dot on the screen. Now I have 70 white dots and in no time will have 1000. They need to recall these pieces of junk. It’s absolutely miserable to watch now. I am now going to buy a new TV and it will not be a Mitsubishi. From now on I will be purchasing extended warranties, which is something I hate and very expensive. Recall!

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    Customer ServiceStaff

    Reviewed Dec. 1, 2011

    We have a four-year-old Mitsubishi 65" 1080P DLP HDTV. We have owned Mitsubishi TVs for over 20 years and never had a problem until recently. We have started to notice white dots appearing in the middle of the television. Of course, we bought the extended warranty and it expired 4 months ago. I called several times to consumer affairs and was told that they would neither pay for anyone to come look at the TV and give a diagnosis nor would they pay for the repairs which will be around $1000.

    There are many complaints regarding Mitsubishi on the Internet. They will not stand by their product, and I was asked to be on hold while the customer care representative talked to a supervisor, and then I was hung up on.

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    Reviewed Dec. 1, 2011

    My husband and I purchased a 73-inch 1080p television in 2007. We started getting white dots all over the TV. I was hoping this TV was affected by a recall but apparently not! This is so frustrating. We spent over $4000! Obviously, Mitsubishi is not going to do anything about it. It saddens me to see all these comments and our hard earned money wasted. They don't stand behind their products! I will never ever buy a Mitsubishi anything again! I hope this problem will be resolved soon! Good luck to all of us.

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    Customer ServiceStaffReliability

    Reviewed Dec. 1, 2011

    I am extremely disappointed with Mitsubishi's customer service. Our television has a defective part (DMD chip) from the factory. This is a well known problem amongst these models. An authorized technician confirmed the malfunction. My wife called numerous times to rectify the situation. She is still waiting for a call from our "case adviser". They refused to pay for the part and labor. Do not buy Mitsubishi TVs. They won't stand behind their products, even when they know this is a factory issue. Spend your hard earned money elsewhere! $2,000.00 wasted.

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    PriceReliability

    Reviewed Dec. 1, 2011

    Also purchased a 65" DLP Mitsubishi WD C657 TV from Costco in 1/2008. First bulb blew within 8 months of purchase and I tried to return at that point; however I was told it was still under warranty and just needed a bulb replacement. This was done at no cost to me. Since then, I have replaced bulb 2 additional times and the one I have now is ready to blow at $150 a pop. In the last couple of months, I noticed the white and black spots and now they are beginning to multiply on the screen as well.

    I believe that Mitsubishi sold all of us a defective product and should be held accountable for repairs the same as recalled vehicles or other manufacturer liable for a defective product. I can't believe that they knowingly put defective parts in their TV's, but has anyone looked into when these products began to fail and they knew they theses TV's contained defective parts. Did they correct the issue in future models but continue to sell off the defective inventory? I have another DLP TV from Samsung which I purchased in 2003 and have never replaced the bulb and it has no spots.

    I contacted Mitsubishi and they told me my TV was no longer under warranty so it's not their problem and gave me the names of 2 local technicians. They didn't even acknowledge that this was a known issue. Is anybody doing anything about this? What about Costco who sold these pieces of junk to their customers? Can't they make them stand behind this defective product?

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    Reviewed Dec. 1, 2011

    There were little white and black dots.

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    Reviewed Nov. 30, 2011

    Three years ago, my ex-husband and I bought a Mitsubishi 1080P 56 inches TV. I got the TV in the divorce and now I'm regretting it. I have replaced the bulb three times in three years and now I am noticing white dots all over the screen. I am a single mom with no job currently. I cannot afford to just go out and buy a new TV! Why won't Mitsubishi stand behind their products and do something about their issue?

    I will never buy another projector TV or a Mitsubishi for that matter of fact!

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    Reviewed Nov. 29, 2011

    I purchased one of these Mitsubishi projection TV's that I just found out are junk. I as well am having trouble with black and white dots, but after calling the tech line, they told me that they had never had this complaint before and pushed me off to a repair man list. I just read all these posts, and I find myself furious. I am in on that lawsuit. I purchased my TV at Coconis Furniture, and of course, it only had a one year warranty. I had a few dots at first, but now the whole screen is covered with dots. I have only had the TV for 2 years. That is too much money for two years of use, and not even two good years of use.

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    Reviewed Nov. 29, 2011

    I purchased a Mitsubishi DLP TV 57" 3 years ago. I have replaced the lamp twice, and now I'm getting the white dots rapidly. Judging all the comments, there's a lot of disappointed folks, such as myself! Does anybody have a resolution?

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    Reviewed Nov. 29, 2011

    Like everyone else, after we bought a 65" WD65733 we had to replace the lamp. We started having white and black spots within 2 months, after replacing the lamp (bought lamp through Amazon for $62.50). I do feel lucky that it took three years for the first lamp to go out, after seeing all the others that had problems right away after purchase. We love our TV and wish Mitsubishi would fix their problems with the TV, but it doesn't look like they will. We will not replace it with Mitsubishi.

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    Customer ServiceInstallation & Setup

    Reviewed Nov. 28, 2011

    I had a Mitsubishi Unitem 164 installed in my home on May 21, 2011. Two weeks after installation, it started shutting off with a loud pop. It sounded like a relay. I have since had six service calls and they have replaced every electronic component. It still has the same problem. On Wed. 11/23, they replaced the LCD module and now I have no TV at all. It goes black every three minutes and is like that for approx. one minute all day. Mitsubishi has just given me the runaround because it seems no one can make a decision about what to do. It's very frustrating to call them and get passed around from idiot to idiot.

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    Price

    Reviewed Nov. 28, 2011

    I have had a 65 Mitsubishi TV for about four years now and I have had to replace the bulb twice now. And as of recent, I am getting little white dots all over the screen. I googled the problem and saw the cost of repairing yet another problem and am very displeased with this product all in all for how much I paid for it and I will never buy another Mitsubishi product again as a result of the poor product for high price.

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    Customer ServiceCoverage

    Reviewed Nov. 28, 2011

    I purchased 73" HD TV 3 years ago. I replaced the bulb after one year. After 2.5 years, white dots started to appear. Now the screen is covered with them. Mitsubishi has been completely useless in correcting the situation. It has taken 2 months of phone calls nearly every business day to escalate this issue to get any one of authority to speak with. Finally, after more than 20 calls, I made an agreement to repair the TV with Precision TV - authorized Mitsubishi Repair. I am almost another month in and still no repair. I was made to pay the labor for the repair (in advance) and Mitsubishi generously offered to pay the part. Now, I have been informed by them that the part is on back order indefinitely, probably because this is such a wide-spread defect.

    Bottom line, I will never again buy another Mitsubishi product and this ends more than 20 years of a relationship. I hope a class action suit arises out of this. I for one and in.

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    PriceReliability

    Reviewed Nov. 27, 2011

    I bought a Mitsubishi 60" WD60C9 DLP HDTV on 9-7-2009. In 2010, I had to replace a lamp assemble at my cost of $175. On 9-19-2011, white dots started appearing on the picture screen. Later, black dots appeared as well. Now there is over 500 dots. I contacted to where I bought the TV and they will not do anything about it.

    After researching the internet and finding out that it is a DMD chip that has gone bad. Countless people have posted and commented on this same exact problem with Mitsubishi TV on several internet sites. Mitsubishi want the customer to pay a services fee before they will schedule an authorized repair to come out an evaluate the problem. Then, the customer has to pay for all cost of labor, repair and parts then prove it to Mitsubishi and than they may pay you back for only the part.

    I am not going to go through that hassle for a defective TV that should have lasted longer than it has nor can I afford to pay out-of-pocket expense. Why pay for a repair and part to have the same thing happen again in 2 or 3 years? I have traced this problem through complaints on the internet all the way back to 2008. Mitsubishi are well aware of the problem with their TV's and are unwilling to satisfy their customers. A salesman told me today they have 2 of the same TV left in their store and are trying to get rid of them for a low price. If there is a lawsuit in the future against Mitsubishi, I am a willing victim that will participate. I have all my documents and dates.

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    Reviewed Nov. 27, 2011

    We purchased a 57-inch Mitsubishi TV three and a half years ago. We had to replace the bulb about three or four months ago and white dots started appearing about two weeks ago. This is ridiculous. Mitsubishi wants me to take it, get a diagnosis and fax the information. Then, they will see what they can do. That's just a bunch of **. If there is a class action suit, count me in!

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    Price

    Reviewed Nov. 26, 2011

    I'm a little sick over this. We bought a 65 in. Mitsubishi rear projection TV, model WD-57733 just a little over two years ago. We have been quite happy with this TV. We did have to replace the bulb one year ago but understand that that comes with the "territory." We are a big TV watchers at all. I would say our TV is on well high average.

    One month ago, I noticed a white spot appear in the mid to lower right hand portion of the screen only when the TV is turned on. A few days later, a second spot appeared, in the same vicinity. As of yesterday, we are now up to 5 spots. I did a little "Googling" and it looks like this was/is a big problem with Samsung TVs and in fact, Samsung fixed this for free. I didn't find much on Mitsubishi. Any advice? We are of course out of warranty and from what I could find online, this is a very expensive fix. One message board poster said it was $900 in parts + labor. The TV was just a little over $2000.

    I find it very hard to believe that the lifespan of this TV is 2 years. I feel that it should last much much longer than that. That is a DLP (Digital Light Processing) projection TV. It is a fairly common fault with DLP TVs. You have a failing DMD (Digital Micromirror Device). It is a largish chip that has more than two million little moving mirrors on it. Some of these mirrors are getting stuck. It is going to get worse as more of the mirrors fail. They would not fix the problem.

    Mitsubishi would not do anything but they say if I have it repaired they would maybe help out with the repair. But under a fix income, I do not make very much now. There is no way I can pay for a repair.

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    Reviewed Nov. 26, 2011

    Mitsubishi WD-73736, 73-inch was purchased on July 2008. White dots have begun to appear on the screen since November 2011. My cost in July 2008 was $2578.88 from Electronics Expo on ****.

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    Customer Service

    Reviewed Nov. 25, 2011

    I bought a Mitsubishi WD-60737 in 2009. I thought it was a great deal. Within two months, I noticed a white dot, then another and another not long after my bulb went out. So I replaced it. It was good for a couple of months, then the bulb went out again. I replaced that one but two weeks later, that bulb went out. No response from customer service, I got a runaround. Mitsubishi is the worst. If there is a class action lawsuit, count me in.

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    Customer Service

    Reviewed Nov. 24, 2011

    I have a WD60737 from March 2009. Last month, it started developing white and black spots and a hazy mark around the periphery of the screen. I was wondering what this is, and it seems to be a big time defect on all these TVs that they sold at that time. The DMD chip is a problem where the mirrors seem to be stuck at an on or an off position, and the haze is caused by something in the engine. Their authorized repair tech come in, charged me $86.13 to see the set and gave a quote. I am working with the customer service at this moment, but I am not going to pay a single cent to get this fixed!

    Mitsubishi needs to pay for these repairs, that is $1012 as quoted by the repair tech to replace the engine. Mitsubishi should step up to its name and get this fixed without charging the customer, irrespective of the warranty. A TV should not get spoiled in 2 years. I will follow up on this site (and other sites) based on Mitsubishi's response and manner in which they handle the complaints.

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    Reviewed Nov. 23, 2011

    It started out with 2 white dots on our screen which was no big deal. However, now it has almost 50 and seems to be multiplying. After reading the reviews on the Mitsubishi DLP High Definition TVs, I am wondering if I got a bad deal! I called consumer affairs and they told me to have a tech come out and diagnose the problem and fax it to them, and they would see what they could do. If this is a known problem and it obviously is, then why don't Mitsubishi just have a recall on these TVs and fix the problem?

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    Customer Service

    Reviewed Nov. 23, 2011

    I currently own a 3 year old a Mitsubishi 73-inch, 1080P, purchased in January 2008. Six months ago, a small black dot appeared, and now the screen is working on it's fourth spot. After reading these complaints, I am afraid of what I have to look forward to (If I had known this was going to happen, I never would've made the investment of $3,700.00). I was going to call Mitsubishi, but why bother, only to get the response (run around) everyone on this web site has received. I see I am just another victim. I highly agree that no one should purchase anything from Mitsubishi. Please contact me if a class action suit materializes.

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    Price

    Reviewed Nov. 23, 2011

    My WD-73734 2007 model developed white spots. I guess I finally joined the rest of the junk TV crowd. The light engine replacement will cost 1000 bucks. Mine will be hung on a tree beside the road with. Don't buy Mitsubishi in big white letters on the screen.

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    Reviewed Nov. 23, 2011

    I purchased wd65833 in 2008. I love my 65-inch but TV after replacing bulb, about 6 months later, I started getting the the dead cells . I'm so pissed after paying so much for their top of the line Diamond Sires TV and hearing of other consumer same problem and Mitsubishi's don't give a ** attitude. Count me in on that class suit action.

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    Reviewed Nov. 22, 2011

    I bought my 65" Mitsubishi DLP back in 2007 and replaced the bulb about a year ago. My first white dot showed up on the screen in August of 2011. As of today, there are 100 plus and still more showing up each week. I have read the complaints online and the struggles with the poorly run Japanese company. I'm just going to sit back and wait on the lawsuit. There is no doubt that I will have to purchase another TV soon. And I will put the Mitsubishsi DLP piece of junk in storage to collect on the lawsuit later (it will happen)!

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    Price

    Reviewed Nov. 22, 2011

    My now 3-year-old 55" Mitsubishi DLP television began developing 'white dot syndrome' about three months ago. Repair quotes to repair the TV amount to just under $750 with no guarantee that the new part will hold up for at least 3 more years. That cost is almost half of the original cost of the television. I considered myself a loyal Mitsubishi customer, having big screen TVs bearing their label for over 15 years. My contact with Mitsubishi has convinced me that they are not an honorable company and that they will not even admit that there is a defect.

    They just lost one customer, who will now help spread the word about Mitsubishi's failure. There are good competitors out there and that is where I am going this week.

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    Reviewed Nov. 22, 2011

    I have the same problem with white spots. I bought the TV at Costco in 2007. It is a WD C657. The problem started in early November and has gotten progressively worse.

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    Customer Service

    Reviewed Nov. 21, 2011

    I bought a WD73734 about 3 1/2 years ago. I already replaced a bulb about a year ago. Now, the white dots started appearing. I dread it taking over my TV. I haven't called in yet and I'm not too hopeful after reading all the reports. There should definitely be a class action! Terrible, just terrible.

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    Reviewed Nov. 21, 2011

    I purchased a Mitsubishi 65-inch DLP on December 2008. About two months ago, a small black dot appeared and now my whole screen is covered. I called Mitsubishi who states that we need to get a diagnosis before anything can be considered. Don't purchase anything from Mitsubishi.

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    Reviewed Nov. 21, 2011

    I bought a Mitsubishi 65-inch DLP TV December of last year. It had a lot of white dots. I was told by Mitsubishi to call a repairman.

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    Reviewed Nov. 19, 2011

    I have a 65" DLP from Mitsubishi. I purchased this TV in 2007. I have replaced the lamp 3 times and now I have white dots on my screen. I paid $1599 for the TV on Black Friday of that year. I hope that Mitsubishi decides to keep some of their customers and take care of these problems for their customers.

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    Coverage

    Reviewed Nov. 19, 2011

    I have a 60" Mitsubishi DLP TV for approximately 2.5 years when the white dots began to appear. It took a short time before the entire screen is filled with both white and black dots. The warranty has expired and they will not cover any parts or labor, which is exceeding $1,000. I cannot afford another TV and it should not be my responsibility when this is clearly a malfunction of Mitsubishi manufacturing.

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    Customer ServiceStaffReliability

    Reviewed Nov. 19, 2011

    My 65-inch Mitsubishi WD-65733 DLP TV starts showing white dots on the screen. A new dot appears every few days and is getting progressively worst. I called and check up about it and found it its a manufacture fault. Google it! If you have warranty, extend it.

    The epidemic seems to happen right after the warranty expires and or after changing the lamp. I have been dealing, arguing over the phone for the past week, trying to get it resolved through the manufacture and it's a nightmare. It sucks because they know its their fault and it has happen to hundreds of people and their has not been any attempt to fix the problem. I have been on the phone back and forth for over two weeks and all day today and still they refuse to fix the problem. This is horrible that they know it's their defective part and yet the company wants to charge its customers for the repair.

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    Customer ServiceInstallation & SetupPriceReliability

    Reviewed Nov. 18, 2011

    I know I am not the only person that Mitsubishi has provided a defective product too. I spent over $2,700 for my television (73" DLP) a little over four (4) years ago. I purchased the television on 12/8/2007 for one white spot to appear on 4/2011 to nearly a thousand white spots to appear today. I've tried to negotiate with their customer service department but they will only paid for the initial service call and for the part (which probably cost them $5). They are refusing to pay for the installation of the part and expect me to pay $195.00.

    I am really surprised that Mitsubishi does not back their product. Even if I was to have purchased the extended warranty, it would have well expired. With all the trouble that I've had trying to get Mitsubishi to pay for this defect, I am now having to make this public. I would like to start a class action and have Mitsubishi pay for everyone's television with the similar problem and/or reimburse the poor customers that were unfortunate to have to pay to get their televisions repaired.

    If you are interested in a possible class action, please keep your repair bills, the purchase documents and any photographs that you can provide showing the white spots. If we get enough people, I will see if I can get my law office to have a nationwide recall on this manufacturer defect. Good luck with negotiating with Mitsubishi, they don't want to admit to the defect and they could care less about customer loyalty. You can also call Consumer Reports to indicate this problem and they will rank the television's performance. Thanks all.

    If you all want to see what a $2,700 television looks like with white spots on the entire screen, I'll send pictures or watch Star Wars or Star Trek.

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    Reviewed Nov. 18, 2011

    A textbook white/black dot syndrome is showing on my Mitsubishi WD57733. It is 3 years old and should have lasted longer. I’m trying to get a relief from Mitsubishi but not hopeful. Count me in if there's ever a class action suit.

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    Price

    Reviewed Nov. 17, 2011

    I purchased my TV in 2009 and have already had to replace the projector lamp twice, and now I started having white dots all over my TV and got an estimate to repair the Optical Engine. This is going to cost me 900.00. I really liked the picture quality but to fix this is ridiculous. All the money I have spent is more than what the TV is worth in value. Why is this company still in business? I want to sue them for the cost of my TV.

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    Reviewed Nov. 16, 2011

    I also purchased a Mitsubishi WD-C657 from Costco on 10/26/2007, for $1,799.99 + tax. I changed out the lamp 11/2010. In the beginning of September of this year, we got our first white dot. We were going out of state for a couple of months, and didn't have time before we left, to deal with it. Our daughter updated us, before returning home that, we had about 50-100 white dots at the end of October. I have just contacted Mitsubishi, have a case # and have sent in the proof of purchase, diagnostic, and estimate. Just waiting on resolution now. Definitely should have a class action suit for this issue.

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    Reviewed Nov. 16, 2011

    Very poor, it has been the worst TV ever. I have replaced the bulb several times and now it has white spots all over the screen and is getting unwatchable. Why won't these guys fix this problem? If they don't offer to fix my TV, I will never buy any of their TV or other products.

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    Reviewed Nov. 15, 2011

    I purchased a Mitsubishi WD65737 in November 2009. I am now in the process of ordering my second replacement lamp. For the amount of purchase, the product should not require replacement parts every year. It cost us money to for replace parts of the product, and we are unable to use the product while waiting for the parts.

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    Reviewed Nov. 14, 2011

    I bought my TV about 3 years ago. Out of nowhere some permanent white dots appeared. These dots are always white regardless of what the picture is showing. Over time they have multiplied and now there are probably about a thousand of these small white dots on the screen; rendering the TV unwatchable.

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    Customer Service

    Reviewed Nov. 13, 2011

    I purchased a WD 57734 in 2007 and it worked properly for approximately 9 months. Then the screen would just cut out, go black and wouldn't power on for 30 minutes to an hour. I called Mitsubishi and got the run around. I replaced the bulb once already. TV is still powering off at will. Whenever the class action lawsuit commences, count me in.

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    Price

    Reviewed Nov. 11, 2011

    My 57" TV is 4 yrs. old yesterday. So far, I have replaced the bulb, and now, I have the white dot disease! These repairs will cost more than I paid to buy the set new! I will never spend another cent on any Mitsubishi product.

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    Reviewed Nov. 11, 2011

    My LCD went out after 2 years. I've been waiting for the parts to come in for 4 weeks. I have to pay for the service amounting to around $250. Now, I have no TV.

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    Customer Service

    Reviewed Nov. 10, 2011

    I purchased a WD57734 Mitsubishi in 2008 as a second TV so it is not used on a daily basis. I replaced the bulb with a factory replacement 2 months ago and now have the white dot problem. I see 4 or 5 more every time I turn on the TV and it is so bad that I can't watch it anymore. I have several Mitsubishi Electronics and even an older big screen from them that have never had problems. I even have a Mitsubishi credit card because I have such a history of purchasing their product. I called their customer care line and they are giving me the run around. I have to pay $150 to get it diagnosed before they will talk to me further and they will not pay for that. I don't need a diagnosis as it is obviously the same problem everyone else is having! I will never buy another Mitsubishi product again.

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    Reviewed Nov. 10, 2011

    I purchased a WD-57734 in November 2007. I watch a fair amount of TV and have never replaced a bulb yet, but the notorious "white spots" have been spreading for the last six months now. My screen is almost completely filled. I was able to find the DMD chip online for $325 but I am hesitant to purchase. I fear that the repair may be beyond my level of expertise. Haven't any lawyers had a problem with their TV's yet? What does it take to get a class action suit going?

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    Price

    Reviewed Nov. 10, 2011

    I bought my Mitsubishi 65" TV about 4 years ago and it just started getting white dots on it. I googled the problem to see what I could find and it's clearly something that needs to be recalled. A TV should not have problems this early. I had first bought this exact TV from Circuit City, and when I got it home, the mother board was out so I had to load it up and take it back to the store. I just ended up returning it and then found it at Nebraska Furniture Mart for a better price. But I don't understand the issues! It's not an old TV!

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    Reviewed Nov. 8, 2011

    About 4 years ago, we purchased a WD 65733, from Best Buy. 2 years ago, we started having issues with the bulb. So, 2 bulbs later, we started seeing white dots. First 1, and now hundreds. Mitsubishi should be held to the same standards, as well as other companies, regarding these kinds of problems, and should be paying to have them fixed, not giving consumers the run around. A class action lawsuit should be filed!

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    Reviewed Nov. 8, 2011

    I bought a 73" 1080p a little over 3 years ago. It was about 6 months ago when I had the lamp replaced. A month after that, a white spot showed up on my screen. Two months later, my whole screen is filled with them. I should have my TV fixed, replaced or my money back for the TV and the lamp I bought.

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    Reviewed Nov. 7, 2011

    We bought a 65" DLP TV #WD-65733 about 3 years ago. We actually love the TV, but last year, the picture started looking less than perfect and finally, we turned it on and we had no picture. We were told when we bought it that these kind of TV's go through bulbs and we should expect to have to replace the bulb. So, we started looking up information on the bulbs and getting prices, etc. We finally got a new bulb, installed it and all was well again.

    A few months later, we started seeing one white dot on the screen. At first we thought it was something on the screen, a piece of dust or something, but we realized it was inside the TV and we couldn't fix it. Our first dot actually stayed single for many weeks. A month ago or so we got the second dot, now there is a third. We feel grateful that we can still watch TV, but it's so irritating to see those dots. You have to work to keep yourself from focusing on them. After doing some research and seeing the problems everyone else has had, we're pretty ticked off and we are waiting for the multitude of dots to attack our TV, which we know will happen.

    We haven't called Mitsubishi yet and may just wait for the class action law suit, which has to happen, I would think. If Samsung acknowledge the defective part and started fixing their TV's and Mitsubishi acknowledge they used the same part, I don't know how they could go on and not take responsibility for it and fix the TV's. If anyone has any information about a class action suit, please post it.

    I feel conflicted because I love this TV and since they have fixed this problem, I probably would buy another one, only an 82" or 92" this time. I am very disappointed in how Mitsubishi is handling this situation, it is very discouraging. Most of us don't have a lot of money and we save or use tax returns or whatever to get a major purchase like this and we don't have unlimited funds to keep repairing it. To think that Mitsubishi knows they used a defective part and see them still making people get evaluations and go through all that they make them go through is very upsetting. I'm glad that we can still watch TV, but boy, I feel so bad for those of you who can't. I'd be so pissed if I had to watch my small TV right now, while this 65" is sitting unused.

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    Reliability

    Reviewed Nov. 7, 2011

    I have a 56-inch Mitsubishi TV purchased in 2008. The bulb was changed 3 months ago. Since then, we have noticed a white dot of light shining through and now, another. It is so disappointing to read about all of these dying TVs and Mitsubishi does not have a recall or back up of their products. Come on now. Where is your integrity, Mitsubishi? I hope that you will demonstrate your decent conscience for all of these sales and production of a defective product, and remedy all of these faithful customers' complaints.

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    Customer Service

    Reviewed Nov. 5, 2011

    I bought a 57 inch TV from Mitsubishi and it's only 4 years old and have already had to replace the lamp 3 times now. I have white spots all over the screen. When I called to try to talk to Mitsubishi about the problem, they give you the run around and a bunch of excuses but not any kind of resolution. I know there are a lot of complaints with the same issues. Why isn't there something done with Mitsubishi? I will never buy another Mitsubishi product.

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    Price

    Reviewed Nov. 5, 2011

    I have a Mitsubishi 57" HD TV which is four years old and now is covered with white spots. The cost to repair it is more than a new TV. I see this is a common issue and Mitsubishi knows about it.

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    Punctuality & Speed

    Reviewed Nov. 4, 2011

    I have white and black spots. The TV was 2 1/2 years old when it started. Three months later and I now have well over 200 spots.

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    Reviewed Nov. 4, 2011

    I have the Mitsubishi 1080p TV. Also, this is my second bulb too and I have white and black spot on my screen. I'm not happy about this. It's just 4 years old.

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    Reliability

    Reviewed Nov. 3, 2011

    I also bought my 65" Mitsubishi TV in 2008 and since then, I have replaced the lamp twice and recently had a few white spots on my TV. Over the course of the last 4 weeks, it has grown to thousands of white spots. I have been told by numerous sources that the problem is the DMD dlp chip.

    I have contacted Mitsubishi and they won't acknowledge there is a mass problem with there DMD chips. They are a defective product and they don't even offer the chips for replacement. You have to buy the entire optical engine assembly which I was told was 1,014.00 with a 300 dollar core so 714.00 for a part they know is defective. A class action lawsuit needs to be filed against them because of this widespread issue.

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    Customer ServicePrice

    Reviewed Nov. 2, 2011

    Our TV has been sitting on the floor waiting for a new panel for over six months. We are on our third panel; the extended warranty expired, but Mitsubishi said that they would honor it. We have made over 30 calls trying to resolve and they called us on October 12th saying that the panel would be in the following week. I followed up today, now it's November 15th and I am so frustrated; I got cut off three times. They say it's expedited and it's been expedited. They need to rectify this.

    They offered us another TV for $1300, but stated that we'd still have to pay for the original TV that's sitting on the floor. The cost to fix it is about the same as what we paid for which is $2300. They could just give us another TV and call it a day.

    I will never buy another product from them or refer anyone to them. I would like to take them to court, but don't know where to start or if we could gain anything by doing that.

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    Customer ServicePrice

    Reviewed Nov. 2, 2011

    I have a 65'' DLP I bought in January of 2008 for $1800. I have gone through 2 bulbs at $250 each and now, have white and black spots on the screen. This is unacceptable! I have seen on internet forums that this repair could cost an additional $700 and that Mitsubishi will do nothing to fix the problem! I will never buy another Mitsubishi product again and I will let my family and friends know that Mitsubishi's products and customer service are subpar.

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    Reviewed Nov. 1, 2011

    I have a 65-inch TV LT-40133, which I bought in 2008. I had the bulb replaced about a year after I bought the television, and now I have white-and-black spots all over the TV. My warranty expired in March 26, 2011. After doing research and trying to get information on this matter, I found that there are plenty of consumers with the same problems, and with no resolve. I want to know if there is anyone out there that can help with this problem because I cannot afford to have this TV serviced and I can't afford to buy another television as I am now on a fixed income.

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    Reviewed Oct. 28, 2011

    I bought an 65" DLP television and has not met my expectations. It had multiple hardware failures. This model should be recalled.

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    Reviewed Oct. 28, 2011

    73" Mitsubishi TV model #73736 There are white dots all over screen. I talked to someone about fixing it. They told me to pay the labor and Mitsubishi will supply the part! "Labor is $250," the TV repair man said. I said, "okay." Then he said, " $95 for tech fee." What? It has been 2 weeks. I'm waiting to see if Mitsubishi will pay the tech fee. The repair shop said that Mitsubishi has not answered them back. It's a shame for a 3 year old $2500 TV and this isn't a recall! Can somebody let me know if I need to pay the whole thing? So I can get it fixed. Thanks.

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    CoveragePrice

    Reviewed Oct. 28, 2011

    We bought our 56" Mitsubishi TV almost three years ago. We have had to replace the light bulb and when it came back from repairs, we turned it on and there was this white dot on the screen. Weeks went by, we sent it back in because there was now about 80% of the screen that had these dots on it and the repairs will cost us $689 to fix. We already paid $190 for the light bulb. Our warranty was out. We now can not see a picture on the screen, only the top edge and right side edge. The rest of the screen is covered with white dots.

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    Customer ServiceCoverage

    Reviewed Oct. 27, 2011

    White dots covered the screen, unable to view TV. MESVA.COM agreed to send part costing approx. $1200. dollars if I pay the labor. I agreed. The first contact was July 26, 2011, I have no part and my phone calls are not returned.

    I called a week ago and suggested that if they couldn't get the part, write a check for the $1200.00 since I have to leave for Florida the 1st of November. Got no reply. I am a very unhappy customer.

    I have contacted Costco telling them how it has been doing business with the Manufacturer. Just bought a Mitsubishi Outlander, hoping for better service! They requested a copy of receipt and that was provided to them. Yet it has been 4 months and this is still to be resolved. No one ever returns a call.

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    Customer Service

    Reviewed Oct. 26, 2011

    I’ve got white spots appearing on my TV. I spent 93 minutes waiting for a Mitsubishi customer service and I got no help.

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    Staff

    Reviewed Oct. 26, 2011

    I broke my 65" screen. I called Mitsubishi Customer support and told them that I needed a new screen.He said that they don't deal with consumers. So I bought what I thought was the screen from a company for $130+$160 shipping but, I only received the lens screen. I asked if I could get the smokey screen and the agent said that only a technician can do that and the screen has to be aligned.The technician just came and said he's affiliated with Mitsubishi and he can barely get things done through you. He said that there's nothing to put the screen in. He'd just have to ship the smokey screen to me and that I could replace it myself since he said that there's nothing to it.

    I'd like to leave you with Mitsubishi as having the worst customer support I've ever seen.

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    Customer Service

    Reviewed Oct. 26, 2011

    I have a Mitsubishi 65-inch DLP purchased in 2009. We have gone through 3 bulbs in 2 years, and now, we have white spots on the screen. I have gotten no support from Mitsubishi customer service. Based on my research, this looks like a recall issue and the government is not supporting the consumers. Who do we contact to get Mitsubishi to take responsibility for such a large magnitude of an issue as this?

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    CoveragePrice

    Reviewed Oct. 25, 2011

    We bought our 56" Mitsubishi TV almost two years ago. We have had to replace the light bulb and when it came back from repairs, we turned it on and there was this white dot on the screen. Weeks went by, we sent it back in because there was now about 20% of the screen that had these dots on it and the repairs will cost us $689 to fix. We already paid $190 for the light bulb. Our warranty was out a few days before the problem started. We now can not see a picture on the screen, only the top edge and right side edge. The rest of the screen is covered with white dots.

    I am a single mother and I am on a fixed income and there is no way possible for me to buy a new TV or even to pay to get it fixed. This is so unfair. We do not watch TV that much due to myself and my children being full time students. I am very disappointed and stressed about this. When we're at home, if there's something we like to do, it's to sit down and watch a movie together but now we can't even do that. The total of repairs would come out to be about what we paid for the TV in total. I bought the TV from Renta Center because that is the only way we can financially afford to buy anything. Please help.

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    Reviewed Oct. 25, 2011

    I purchased a 57-inch DLP model 57733. I have never needed to replace the bulb. My issue with this TV is bigger than that. I bought this TV for $1,600.00 in 2007. I know have black and white spots all over the screen. It looks like a constellation of stars. Seriously, I can make out the big dipper. I called Mitsubishi and was told to have an approved tech diagnose the issue and send it to them so they can review and see if there is anything they will do. So they want me to pay $75.00 to get a diagnosis on an issue that they know is a known problem on the DLP TVs. For what? So they can come back and try to sell me another one for $500.00? I have a 27-inch Avast with a perfect picture in HD and it is still going strong from 2005. But my $1,600 DLP is now a giant piece of trash. These TVs need to be recalled.

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    Customer ServiceProcess

    Reviewed Oct. 24, 2011

    In April 2009, we bought a Mitsubishi LCD flat panel HDTV for $3,303.00. Just last week, 2 1/2 years, a discolored section appeared on the left side. I contacted Mitsubishi, they have me the numbers of only two TV repair shops in my area that they would deal with to "diagnose and estimate" what was wrong. I had to pay $80.00 for a technician to tell me that a panel was going out and that Mitsubishi knows that they put faulty panels in these model of TVs! We did the process, answered questions and faxed proof of purchase with the diagnoses. Their response was: They will replace the panel which costs $1,892.00, but they want us to pay the labor of $225.00 more dollars and a reroute fee of $40.00! Which means, we have to pay out $365.00 of our own money to fix the problem that Mitsubishi knows exists! Don't buy a product from a company that knowingly has faulty parts and then wants the consumer to pay to fix it!

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    Customer ServicePriceStaffReliability

    Reviewed Oct. 22, 2011

    I purchased a 72" Mitsubishi DLP approximately two years ago from hhgregg. I began seeing dots on the screen that became so bad, it was no longer watchable. They sent someone out and told me it was the bulb. I assumed that it under was warranty but it cost me $600. A day later, the spots re-appeared. Now, they say that I need a processor engine (something to that effect) and I'm looking at approximately $2,000.

    I have read the complaint files with the CAD but have not read anything regarding action against Mitsubishi. We are honest, hardworking people like you and when you pay $4,000 (2 months salary), I think it is a reasonable expectation that it will work or they will, at least, fix it. I now have a large box with over $5,000 that I have watched maybe 100 hours.

    Does the consumer affairs division intend to do anything to assist the thousands of people who have purchased these lemons unknowingly? I can't help but to believe that they knew of this problem yet continued to sell the product. Just read your complaints. Selling a defective product with knowledge must be grounds for action against Mitsubishi Corp. and their associates.

    I don't blame hhgregg unless I find out that they knew of the complaints prior to my purchasing this TV. Please respond with any information on ongoing investigations or course of action I can take. I have already tried Mitsubishi and I can tell you, I believe that they are so uncaring they will probably hang the phone up on me--even the CAD.

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    Reviewed Oct. 21, 2011

    I've been experiencing the same thing that is happening to everyone else that purchased a Mitsubishi TV in the past three or four years. The problem of blown bulbs and tiny white dots that resemble a constellation appears to be a manufacturing flaw. A company this large and with such deep pockets should be responsible for replacement or repairs - although I've heard that repairs cannot be guaranteed. I will absolutely join a class action suit against this company. I will have to purchase another TV after paying almost $3,000 for this one. I can guarantee 100% that I will never again purchase another Mitsubishi product - it is wrong to deal with the American consumers this way.

    After having lost my job in 2009, it is not in my budget to purchase another large TV (my Mitsubishi is 73") - heck, it's not in my budget to purchase any TV. Somehow, some way, I wish all owners could get together and file a class-action suit against Mitsubishi. Just in case this ever happens, make sure you take photos of your TV and retain any paperwork to prove ownership. I can't believe all these consumers will stand by and let Mitsubishi get away with this. I want my TV replaced and won't be happy until the company takes responsibility.

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    Customer Service

    Reviewed Oct. 20, 2011

    We bought a 65 inches Mitsubishi projection TV (WD-Y65) four years ago (2007), as well as the extended warranty. We have not had the issue with the bulb burning out, but we did have to replace the air flow sensor. This TV is not our primary TV, and we watch this TV very infrequently. It was used about four hours per week, and it went without being used for months at a time. One week after the warranty was up, the mother and memory boards went out. I called the Mitsubishi customer service for help, and they would not help me. I asked to talk with a supervisor/manager. I was told, “No”, and they would tell me the same thing.

    We spent over $2000 on a TV that now we will not fix because it is cheaper to buy new and we can get no help from the company. I am perplexed at the lack of customer service and care that this company has. I guess they do not want to stay in business, as we will never recommend this product or any other Mitsubishi product to anyone. We now have a $2000 useless piece of ** sitting in our house. We are so disappointed, upset and frustrated that we have no recourse against this company that sells crappy products and has even worse customer service. If anyone knows of a recall, please let me know. Thank you.

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    Reviewed Oct. 18, 2011

    I purchased a Mitsubishi WD52525 52in and paid over $3000.00 cash, $300 for the stand, $60.00 for the surge protector and 'Best Buy' $480.00 3yr warranty through Sears.

    Within 4 months, it needed a bulb replacement which I ordered and replaced. 5 months later, I replaced another bulb. It was like clockwork that we had to replace a bulb at least twice a year.

    On the 3rd year, the whole front engine v26/vk26 had to be replaced. I bought the 2nd warranty, $350.00 for 1 year. I come home one day and nothing comes on and we find out the warranty had expired 2 days before. This TV was in a large, cool, well ventilated room. For what we had spent on this product and what we put into it trying to keep it working, we could have bought at least 3 large screen televisions. Consequently, we shoved it into an empty room as we were so sick of it. I bought a different brand that has worked great, and has a better picture. We will never buy another Mitsubishi product again. Not even 1/2 star.

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    Reviewed Oct. 16, 2011

    I purchased a WD-65732 DLP Mitsubishi Television in June of 2008. Since then, I have had to replace two DLP lamps and now I have a screen full of white and black flickering spots that are basically rendering this TV useless. It's embarrassing watching, knowing it's a $3000 TV that I paid just 3 years ago. My 2001 Sony 25" has a better picture. I need this TV repaired or replaced. We don't have the money to throw around on new TVs. We purchased this TV to use for the next ten years. We budgeted replacing the DLP lamp every 3 years but we had to replace a lamp every 16 months. We don't watch the TV a lot. At the most, we log about 4 hours a day. We don't play video games on it, we watch regular high-def television and movies on the weekends.

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    Price

    Reviewed Oct. 13, 2011

    I purchased a Mitsubishi 65" Full High Definition DLP in March of 2009 for my living room. This television cost a substantial amount of money, so when the lamp went out after minimal usage, I was unhappy. It's not even 3 years old and I only started to watch my Mitsubishi television consistently within the last 6 months. I am unsure how much it will cost for a new lamp, but by the look of this forum, it seems pricey and it seems as if their is some sort of problem with the electrical system. If this is the case, I should buy a new lamp and sell the system and count my losses. Like many others, I won't invest my money into Mitsubishi again.

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    Reviewed Oct. 11, 2011

    I purchased 2 DLPs (WD-73927) at the same time and within a year, I lost the bulbs twice. I replaced the bulbs, but the picture began getting worse and worse. Only after it was too late, I found via internet search that they were having major issues with the light engine. I'm out about $12000 and have two huge pieces of junk.

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    Installation & SetupReliability

    Reviewed Oct. 10, 2011

    Bad product. I had three times bulb replaced paying on average $400. The retainer holding the socket for bulb hosing is defective because it pushes back when one tries to install a new bulb. I had to call a technician to open the entire rear chassis to access the housing and repair the retainer, costing me about $400.

    The unit already had its chassis replaced for which I paid $500 for installation, Mitsubishi provided a rebuilt chassis.

    Mitsubishi should consider recalling this unit for defected worksmanship. I will not recommend this model to anyone. If there is any class action suit, I will be glad to join.

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    Staff

    Reviewed Oct. 10, 2011

    I can't believe how accurate this forum is and it seems to be happening to all of us at the same time!

    I have the Mitsubishi 65" WD65733 model and in just the last few days, 3 flickering white dots have appeared (and upon getting up close to the screen to inspect them, noticed several black ones, which don't really bother me all that much). Based on what I've read though, there doesn't seem to be much of a cheap fix.

    Is buying a new bulb gonna make them go away, or is this just some unfixable problem?

    Thanks for the feedback everyone!

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    Reviewed Oct. 7, 2011

    We had a bad experience with this TV we put in the drive with a letter saying, "Free wind block." The model we bought was 52527. Never again will we purchase anything from this company again.

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    Price

    Reviewed Oct. 7, 2011

    Just 12 months and 3 days after purchasing my 1080 HD 65 inch TV from Best Buy, I lost picture. I was told it was a bulb which was warranted for only 12 months. Bought another one for $300, and then it went out in 12 months, but in addition, the mother board went out and had to be replaced. Again within a year, another bulb had to be replaced, and here I am another year later with the same problem. It was a very expensive item, approximately $3,000 at purchase.

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    CoveragePrice

    Reviewed Oct. 5, 2011

    On Jan. 06, I purchased a WD-52725 52" DLP TV for $3200 plus $300 for stand, and then a warranty/power supply. Within 1 year, the quality of the picture had degraded by half. In the next year (Oct. 08), the bulb had to be replaced two times. And the chassis had to be rebuilt. We were without a TV for 2 months. From Oct. 08 to Sept. 11, the bulb had to be replaced 3 more times. And then it got the blinking green light of death rose, its ugly head. At that time, I was made aware that the TV was out of warranty, and they would only cover the parts (although the parts listed are only half of what's needed).

    In 6 years of ownership and $800 in bulbs, plus the purchase prices, I have had a terrible, almost unwatchable TV that has died 2 times. I purchased this TV, and it's $4k out the door price. I have an expectation that the TV will last 12 years or so. I didn't make it half way without it dying 2 times, and making numerous purchases of light bulbs at my expense of course. This was the worst waste of money I've ever made in my life. I'm embarrassed and angry at the quality of the product and this corporation. They do not accept that they overcharged and provided a lackluster product to many.

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    Reviewed Sept. 28, 2011

    WD-65734 65" DLP television is the worst product in the market. I will never buy another product with the name Mitsubishi on it.

    I replaced several bulbs over the past three years and now, its out completely. With bulbs and TV, I am up to about $2500.00 now which averages to about $70 a month for use. It's a junk.

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    Customer Service

    Reviewed Sept. 27, 2011

    We purchased a Mitsubishi TV in 12/06, WD57732 serial # 115296 at American Superstores in Poplar Bluff Mo. We have had to replace the lamps in this TV, every nine months since we bought it. It had a recall after 9 months of owning it and now, the motherboard went bad and Mitsubishi doesn't make the part for it anymore. How in the world do people like myself pay 1,800 dollars for what is supposed to be a very good name brand TV and now have to throw it away after 5 years? This stinks. I will never, ever buy another Mitsubishi product again. We have regretted it since a month after we bought it. They do not stand behind their products and they aren't getting anymore money from this family. I hope something is done about their poor customer service. These TVs need to be recalled.

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    Price

    Reviewed Sept. 27, 2011

    I purchased my 73" Mitsubishi TV about 3 years ago for $4,000. Recently, the bulb blew out and about a day or two later, white dots started to appear. We tried calling customer repair, and it's sad to say that they will not stand behind their product and wanted to charge me $950 for repairs. What a rip-off, especially since times are so damn hard. I hate Mitsubishi. It's trash. Then, I came to find out that the life expectancy on this particular TV is only 3 years. Wow.

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    Reviewed Sept. 24, 2011

    I am going to join the hundreds, if not thousands, of unhappy customers of Mitsubishi. I bought a 65" 1080P and a year later, I blew my bulb. Six months later, I have 68 white dots and everyday, I get more. Has anyone had any luck resolving this problem or should I start buying a different TV brand?

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    Customer ServicePriceReliability

    Reviewed Sept. 24, 2011

    I have a 73" HD DLP TV and white dots are starting to appear! First it was one, now there are three! I've only had this $3,500 TV for 3 years. A TV with that price should last longer than 3 years. Mitsubishi needs to make this right. We've been Mitsubishi customers for over 25 years.

    I have called and was sent to a dealer and the dealer hasn't gotten back to me. There is obviously a defective part and Mitsubishi needs to do a recall immediately and take care of this problem ASAP. This is totally unacceptable.

    Please contact me, thank you. You have permission to speak to my wife as well.

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    Reviewed Sept. 23, 2011

    The TV is an HDTV 65 inch Mitsubishi. After 3.5 years, it is developing white dots which are multiplying fast. It is almost unwatchable now, and within a few days will be useless.

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    Price

    Reviewed Sept. 22, 2011

    Well after reading some of the complaints about this type of TV, I guess I was lucky. I bought my Mitsubishi 57 in. 1080p about 4 years ago. I just started having problems so I guess that is why i say I am lucky. However, first the TV color starts to look dull, then it starts to just shut off after being on for a few minutes. Now at this point, I'm not too upset because when I purchased this TV, the sales associate said it was a pretty good TV overall except after a few years the bulb will go bad and it could cost up to 300.00 to repair.

    So, I got a bulb for $219.00. I'm happy now or so I thought so, until I find a small white dot in the center of the screen after about 2 weeks. Then there were about 5 or 6. Now there are too many to count. There are as many black dots as white dots now. So the TV repair man says it looks like an engine light problem and he will check and see how much it will cost. That's when i googled the problem and found all these other same exact complaints. I mean, really word for word, the others wrote the same thing I'm going through. I just called the repair man and said to just don't worry about trying to fix it because now I see this is just the beginning.

    I am really disgusted that a company could actually sell such crap and get away with it without anything being done. What make it so bad was that I was only offered a 2 year warranty which makes no sense because they know they really don't start messing up til 3 years or so later.

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    Price

    Reviewed Sept. 22, 2011

    I purchased a Mitsubishi WD-52825G in 2005 from Frys Electronic for $2,300 plus tax. Since 2005, I purchased 3 bulbs. I gave up and stopped using the TV and have had it in the garage as junk. I decided to try to fix it and was told I need to replace the chassis and it would cost $500.

    What a rip-off. What does it take to get a class action law suit and get our money back? After all these complaints, why is it not happening?

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    Staff

    Reviewed Sept. 22, 2011

    I bought two DLP TVs, one is 60" and the other one is 65". The 65" went out 7 months after its purchase. I had sent in warranty card when it was purchased, so when I discovered it was the bulb, I sent the model serial no. and, again, the proof of purchase but I never got a bulb. So I bought a bulb from Amazon for $66.00, shipping and all. It had housing with it. It took about 5 minutes to replace. The warranty is no good. Mitsubishi should be sent back to Japan. Their products are no good and our consumer adv in Washington is not doing its job. I spent over $2,000.00 on these TV's. It is a ripoff of American people.

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    Staff

    Reviewed Sept. 22, 2011

    I bought two DLP TVs, one is 60" and the other one is 65". The 65" went out 7 months after its purchase. I had sent in warranty card when it was purchased, so when I discovered it was the bulb, I sent the model serial no. and, again, the proof of purchase but I never got a bulb. So I bought a bulb from Amazon for $66.00, shipping and all. It had housing with it. It took about 5 minutes to replace. The warranty is no good. Mitsubishi should be sent back to Japan. Their products are no good and our consumer adv in Washington is not doing its job. I spent over $2,000.00 on these TV's. It is a ripoff of American people.

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    Customer Service

    Reviewed Sept. 21, 2011

    Do not buy Mitsubishi. I was a lifetime loyal Mitsubishi customer until I purchased a 46" LCD (LT-46133) in 2008. A year later, vertical lines began to appear on the screen and the set would shut off on its own after a few hours of viewing.

    This is a well-known issue now and Mitsubishi still refuses to offer customers anything further than providing a replacement screen and forcing them to pay for labor ($350) to fix it, with no guarantee that it won't happen again. Mitsubishi televisions are junk and their customer service is aggravating to deal with. I've been dealing with this issue for more than two years now, with no help on the horizon.

    The best I can do at this point is spread the word to help others avoid the mistake of doing business with Mitsubishi.

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    Price

    Reviewed Sept. 20, 2011

    If I only knew the problems back in 2002, I can tell you now I would never have purchased my 1080 HD, 62". Just like so many others out there, I am just furious about the lamps going out and small white dots appearing. If you can recall your cars, then why don't you recall these crappy expensive TVs. The Better Business Bureau needs to know just how angry we all are. Never again will I purchase a Mitsubishi TV or car from your company.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2011

    Do not buy a Mitsubishi DLP TV. I purchased my TV seven months ago and still owe $2500 on the TV. I had to order a new lamp for the TV, and it still won’t work. The people I have contacted about this problem have been nothing but rude. They really don’t care that I have TV problems. I am not happy with my purchase. Do not buy this TV.

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    Customer Service

    Reviewed Sept. 17, 2011

    I bought the Mitsubishi WD 65737 in December 2009. A year and a half later, I have gone through 1 light bulb and now have 2 white dots appearing on the right side of the screen. I emailed Mitsubishi Customer Service and they want me to pay for a service technician to come out and diagnose the problem, and then email them back with the estimate. For me, this sounds ridiculous if they already know what the problem is. I firmly believe that a class action lawsuit is in order. How do we get this started? Please advise.

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    Reviewed Sept. 15, 2011

    I bought a 65" DLP WD-65731 in 2006 for $3,100. I got nothing but trouble on the third lamp and the TV still won't work and says, "Check to see if air flow is blocked," which explains nothing on how to do it. The set is in the same place; it has been with nothing around it to block the air. I think this brand is disposable, not high end. I have sold the car by them too. I got no help from company. I was told, "There is an issue with heat."

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    Customer ServiceStaff

    Reviewed Sept. 12, 2011

    I bought a 60" Mitsubishi Plasma TV less than a year ago. One week ago, I noticed a bright spot on it, and today, I noticed four bright spots. I called Mitsubishi and they want me spend another $500 to have it fixed. I paid $1,600 for that TV. It is less than a year old. I am not going to pay another $500 to have it fixed. Someone needs to file a lawsuit against Mitsubishi so we could recover the money that we spent. This is so wrong. Where are all the lawyers who fight injustices? This is a grave injustice by Mitsubishi to the hard working American people.

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    Customer ServiceStaff

    Reviewed Sept. 6, 2011

    Mitsubishi TV is the absolute worst company I have ever dealt with in regard to customer service.

    I have been without a television set since March, and although they have promised to replace the television, in five months we still have not received the television set. Currently I am on hold for 34 minutes. You can't speak to a representative to save your life. When you get one, they can't help you and put you back in the queue.

    It is absolutely by far the worst customer service department that I have ever dealt with in my life.

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    Customer ServiceInstallation & Setup

    Reviewed Sept. 6, 2011

    I have a Mitsubishi TV WD62525. I have had numerous problems with the TV. The chassis went out 18 months ago and has now gone out again. Customer service has not been satisfactory at all. It has been 2 months now and they are just now getting the receiver back from the TV repair shop. Because it has taken over a month to get Mitsubishi to send out a box to have it shipped back in.

    Now, they are telling me 4 to 6 weeks for repair. Not acceptable. It did not take anywhere that long the first time it went out. Also, we recently got DIRECTV and the TV would not show in HD. There was no difference in HD programing compared to regular programing.

    I thought Mitsubishi was a good brand. Now that I have had my problems and see all the complaints filed online with their products, this one in particular, Mitsubishi is not for me. The only thing they could offer me is to replace the chassis. I still have to pay $200 to get it installed. That is not good enough. I need help to resolve this issue. Please.

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    PriceReliability

    Reviewed Sept. 1, 2011

    In 2005, I bought a 62" WD-62627 DLP HDTV and the extended warranty. After 2 years, the color wheel went bad and Mitsubishi decided it was not worth fixing and gave me a WD-65734 to replace it. Now, I have the" white dot" problem. Through my research, I have discovered that I am one of tons of people who are experiencing this problem. The DMD chip in the light engine is defective. I and many other people feel this should be investigated for recall just as Samsung finally had to do. I believe these chips were from the same batch. The cost to fix this problem is 1000.00 dollars because Mitsubishi will not sell the DMD chip separately. They will only sell the light engine which is 700.00. I have contacted Mitsubishi and was told to send them an estimate at my cost and they will try to assist me with a couple hundred dollars. If this isn't a serious problem, why are they assisting at all? Why would anyone pay for a repair that cost almost as much as the TV? It is a defective part and this should be investigated. Please help. Lisa **

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    Customer ServiceInstallation & Setup

    Reviewed Aug. 30, 2011

    I bought a 63" DLP Mitsubishi TV (WDC-657) for $1699 (with stand) at Costco in February 2008. In June, 2011, the picture started "flickering" like an old 8 mm movie. A new bulb ($240) fixed the problem.

    In mid August, small "pinhole" white dots started appearing on the screen. A few first, and now about 33. It is now like watching the picture through an array of "galaxy stars".

    I called Mitsubishi customer service and they knew exactly what the problems was. I then called our local Mitsubishi service center here in West L.A. called "George Meyer" and they knew exactly what the problem was. They told me it was the "optical block" ($1100) that will have to be replaced and the part is now on "back order". Mitsubishi has agreed to supply the part but I have to pay for the labor to install it.

    I have been without a decent TV picture for three weeks now and this has also made our "Netflix experience" unenjoyable. George Meyer told me the part I need is on "back order".

    Looks like I made a big mistake in purchasing a Mitsubishi TV. Whether it is $1700 or $5000, any TV should last longer than three years. You can be assured I will go back to Sony for my next TV purchase.

    I see Mitsubishi DLP TVs are no longer sold at Costco stores. I wonder why. Please include me in any class action suit against Mitsubishi in the future.

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    Reviewed Aug. 28, 2011

    Mitsubishi 65" DLP:

    I brought this TV for about $1,500. After about a year and a half, it started getting white dots or spots on the screen. At first there were only 2-5. Then within a 2 week period, the whole screen was covered with spots.

    I have another rear projection TV, "not a Mitsubishi TV", that we've had over 10-15 years, and we never had any problem. The only thing I've ever done to it was clean the mirror.

    The Mitsubishi TV didn't last two years and cost twice as much. I hope others will read this and not buy any Mitsubishi product. They make ** and Mitsubishi will not stand behind what they sell! If anyone knows of any class-action suit against Mitsubishi that has been filed, I would love to join it!

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    Installation & Setup

    Reviewed Aug. 27, 2011

    I bought 62" HDTV Mitsubishi WD62927 model in 2005. During this period, I have changed the DLP bulb 3 times, the board panel once and had to pay the technician more than 3 times additional for the setup of the device types, other software and main menu remote control problems. I have spent more money and time on repair and wait for repairs than enjoy the use of this TV for programming. It is a very bad product. I need some action as I invested a lot of money on this model.

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    Reviewed Aug. 24, 2011

    I purchased a 60" Mitsubishi projection TV. It required service twice while under contract and now (8/24/11), once again, it is dead. This is the third time that the bulb has gone out. Now, I found out that the wrong bulb was replaced when they last fixed it.

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    Reviewed Aug. 24, 2011

    I bought a 73" Mitsubishi DLP 1080p television. Two years ago, white dots started appearing. At the time, the TV was still under warranty so I called them and had it fixed. The problem was due to a faulty part manufactured by Mitsubishi--a common problem as per research.

    About six months ago, dots started appearing again but the TV is no longer under warranty. I turned my complaint/inquiry to Mitsubishi and we are now one month into this game that we are playing. They first wanted me to pay to have it "diagnosed." When I refused to dish out any amount of money, they finally agreed to pay for the diagnosis. When the diagnosis confirmed my suspicion, they offered to pay for the part and I should pay for the labor. I declined that offer stating that they needed to pay the whole repair because this was not a normal wear and tear. They came back stating that they would pay for the part and half of the labor. If I did not accept that offer, I should not bother calling them back! Nice customer service. So I placed another phone call but, of course, there were no managers to speak with because they leave early.

    I will accept nothing less than the repair of the set at no expense to me. This is a faulty part manufactured by them and as I have read, there are more than 20 people with the same problem. They try to get away with "the set is out of its manufactured warranty." No kidding, but that's not the point. They should have had a recall on this part or set! When I asked for the information on contacting the legal department, I was told that no one had that contact information! What? It sounds like this may have to go further than I had initially hoped!

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    Reviewed Aug. 18, 2011

    In 2009, I purchased a 60" DLP model # WD-60C9 on a Black Friday from HSN which was delivered on December 21, 2009. In February of this year, (14 months after purchase) the bulb went out. In July of this month, I noticed a white dot in the lower right corner that didn't go away. There are now several more white dots that won't go away. And this is a TV which is less than two years old.

    After searching the Internet, I learned that this is a recurring problem with Mitsubishi's DLP's. I then called Mitsubishi and they offered to send the part, free of charge, but I am responsible for the labor cost. I have personally read over 300 complaints about this problem on various sites via the Internet and I feel that that is more than enough to warrant Mitsubishi to cover all costs associated with this repair.

    I have also seen an unofficial recall that states that the 737 series has a bad CMD chip, but I believe that the problem is not limited to this model alone. There should be a recall on all models and a free repair serviced in-home. A $1,200 - $1,500 TV should last more than just over a year under normal use.

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    Reviewed Aug. 14, 2011

    I bought a fifty-two inch TV. And this one is one of the worst TVs I ever bought. The repairs cost more than the TV. I have had been buying the same lamp twice. And it kept blowing inside the TV. I heard a lot of customers with the same complaint. The worst of all is that I still owe six hundred dollars on this TV. If someone knows about a solution, let me know.

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    Reviewed Aug. 13, 2011

    I bought a Mitsubishi TV (wd57833;1080p) and I'm going on too light built already and it's only 2.5 years old. It's a 52' TV and I'm hearing that it maybe due to the engine.They only gave me one year for the warranty. I am an unhappy customer. Sorry Mitsubishi!

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    Reviewed Aug. 11, 2011

    On 2/28/2011, A2Z picked up my Mitsubishi WD62528 for repair with a written promise/estimate of 3-5 days and $80-$250.

    Eight weeks later, I got the set back with a $600 bill for repairing an E2P board. The same problem re-occurred three days later. A2Z has had my set since May 2, 2011, apparently waiting for Mitsubishi to return the E2P board. I have asked for my set with the malfunctioning board back and a refund, but now neither A2Z nor Mitsubishi seems to know where the E2P board is.

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    Reviewed Aug. 10, 2011

    We bought a 65" Mitsubishi DLP TV in 2008, and we have had several problems with this TV. The lamp has gone out on it two times. Now, we have several white spots on the screen. I hoped that spending $1500 on a TV it would last for years! It's a WD-65734 Model.

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    Reviewed Aug. 9, 2011

    Purchased a 73-inch Mitsubishi on May 2008 and paid $4,500. The lamp burned 6months ago so we put a new one because that's what they told us . When we put in a new lamp it blew in 2 weeks, they told us maybe it was a bad lamp so we changed it again, it blew in a week. Two repairmen later and having paid $400 to them just to fix a big 73-inch TV, they are now telling me that the ballast is bad and they no longer make them for a 3 year-old TV! Really now, TVs are suppose to be disposable after 3yrs?!? Thank God its wasn't a Mitsubishi Car! But it does cost about as much as one after you pay for it and all the repair bills that they don't cover. Someone needs to make it right.

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    Reviewed Aug. 8, 2011

    We purchased a 65" Mitsubishi DLP HDTV for 3,500.00 in 2007. Since then, we have had to replace 6 bulbs out of our own pockets. They were never warrantied. Black spots are on the TV and now the status light is blinking red and it will not work. You would think a TV should last longer than 4 years and would not have to have so many repairs, so instead of hiring another technician, we are going to buy another TV. Never again will I buy a Mitsubishi. They have very bad service and do not stand behind their top of line equipment.

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    Reviewed Aug. 8, 2011

    I highly recommend this TV, if you never intend to turn it on! Once you do it's all downhill from there. The 65" DLP HDTV we purchased roughly 3.5 years ago is now a 65" paperweight. Before even a year was up we had the first lamp replaced. Now, on our third lamp, the little white dots began appearing. Just this week, the blower began making noise and now the set shuts off with blinking red indicator, requiring it to be reset only to have it happen again a few minutes later.

    I didn't realize when I made this purchase that Mitsubishi was selling "disposable" televisions. I'm all for growing the economy but is this how it's done? Purposely produce a terrible product and market it as "the greatest thing since sliced bread" then not stand behind the product or acknowledge the issues or set things right for the consumer. Mitsubishi makes money, after market parts vendors make money, service companies make money, consumer gets **. Well done Mitsubishi. Can anyone say class-action lawsuit?

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    Reviewed Aug. 7, 2011

    We bought a Mitsubishi Electric DLP HDTV In Aug.2007,we replaced the light bulb in2009 and now the light engine DLP chip is going out. Its not covered under warrenty. This is 1200.00 replacement cost for a1200.00 TV. I will not purchase any more Mitsubishi products

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    Reviewed Aug. 4, 2011

    I was happy with my purchase of 57" WD57733 DLP. I was! It was manufactured in 2007 and was purchased in 2008 for $1200. It is new. Three years down and the "dots" appeared. And of course, the lamp has gone out too! Are you kidding me?! As I have read, the life span of these TVs is on average 3 years. I know people with TVs from the 70s that still work perfectly! I want a new TV, free of charge. If anyone has resolved this problem without personal cost, or know of a class action against Mitsubishi, please let me know.
    **
    Just info please, no BS.

    Thank you

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    Reviewed Aug. 3, 2011

    I have a Mitsubishi 60" projection television. It was purchased in 2008 and since then the projection lamp has been replaced 3 times. After the last replacement, I started to see a few white dots on the screen, then as time went on the white dots kept multiplying and previous white dots turned black. I thought that the lamp was causing the problem, so I ordered another from a different company. The problem persists and now a repairman says that it will cost upwards of $700 to repair a set that costs about $1600 new. Does Mitsubishi have any recalls?? Is Mitsubishi expecting to continue to produce defective material without any consequences?

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    Reviewed July 19, 2011

    On January 6, 2007, I purchased a 73 inch DLP HD Diamond Series Model # WD73831 Serial # 103150 Television.

    Unfortunately, this television has not performed well because of continuous engine and lamp burnout. I am extremely disappointed because over the past four years The engine was replaced several times: 11/14/2008, 2/11/2009, 3/27/2009, 4/27/2009 and currently the engine needs to be replaced. The lamp has also been replaced several times 4/24/2009, 9/4/2009, 4/14/2011. In January of 2011 I tried to renew my extended warranty with Mitsubishi and was denied extended warranty coverage, company.

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    Reviewed July 12, 2011

    I bought the 65" Mitsubishi 1080p DLP high def about 3 years ago.I have gone through 3 lamps in that time frame.I talked to my neighbor who repairs tv's and asked what he knew about this particular tv, his reply, " I'm sorry to say, but you bought one of the worst tv's on the market ". I ended up buying an aftermarket lamp because it had a 90 day warranty versus the factory lamp ,that has a 30 day warranty and is double the price.I have spoken with Mitsubishi customer service and found out that I basically have to spend around $1000.00 to fix this problem ( I paid $1800.00 for this lemon ).After seeing how many of these tv's have the same identicle problem,looks to me there should be a recall.I don't know if I will ever buy a Mitsubishi product again.

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    Reviewed July 6, 2011

    i have mitsubushi model 65733 dlp bought in 08 have receipt.i have white dots all over screen the tv is worthless.2500 dollars on a tv should last longer than 3yrs. they keep calling me trying to sucker me in for a new one.offering 1300 dollars for a new tv that they say is worth 2500.i looked it up online and can get the tv that they are offering me for 1250 what a joke.then they said they would supply the part,which is on backorder,so beware of mitsubishi .do not buy

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    Reviewed July 4, 2011

    Purchased our Mitsubishi 65" 1080P DLP High Definition Television at Cosco in 2007 and never even turned it on until months later. The television screen soon began to display small white spots, then black specks. Thera are now thousands of both and we cannot watch shows, movies, dvd's, etc. with dark backgrounds because of the overwhelming spots. There so many internet forums with hundreds of complaints regarding this issue. Mitsubishi is NOT standing behind its product. The repair costs surpass the cost of the television.

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    Reviewed July 3, 2011

    I purchased the Mitsubishi DLP WD-65733 Lamp TV from Best Buy with full understanding of how 'lamp life' is subject to flux. So, I also purchased the longest extended warranty available--four years--at a cost of almost one-third the cost of the TV.

    After two years of having no problems nor complaints, the bulb went out. Completely understandable and expected. That's the main reason I purchased the longest extended warranty available. The technician (third-party contracted vendor), came to my house with a generic replacement. Unfortunately, it would not fit the Mitsubishi bulb chassis. So the technician had to order a factory replacement from Mitsubishi, replaced it, and everything worked fine...for only nine months.

    Reluctantly, I paid for the bulb out of my pocket with verbal assurance from the technician that "this one will last longer. The other was probably defective." Afterwards, I felt confident that if any more problems were to arise with the bulb, the technician would understand that there is something else wrong to cause the bulbs to fail prematurely.

    Now, here I am again with a blown bulb and everyone--from Best Buy to the third party vendor--told me, "You will be responsible for the cost of the bulb."

    I don't think so!

    When you take your car to a mechanic to have a water pump or alternator fixed, it's expected to work. If you have to have the same part replaced in only nine months, even a semi-competent mechanic will tell you something else is causing the problem. As an educated consumer, you understand that sometimes you have to go ahead and pay out of your pocket to have it fixed PROPERLY the second time. After that, if the same exact problem happens again, in the same approximate time frame, the mechanic, if reputable, would take a step back and admit that something was wrong with the previous parts, workmanship or a combination of these. That's how business works. So they tell us as they take our money.

    Now, here I am again, nine months later (again), with both Best Buy and their third-party contractor telling me, "If its the bulb, its your dime."

    So I am currently following their rules and having a technician come out to my house to try and tell me I will have to pay for another bulb, WITHOUT bothering to even check and see if there is an underlying problem. Honestly, I am hoping that common morals will rule the day. Unfortunately, I am sure that will not be the case.

    Equally unfortunate for Mitsubishi Electronics USA, Best Buy, and their third-party repair vendor is the fact that I doubt/hope any judge residing over the case in small claims court will see the truths.

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    Reviewed June 30, 2011

    I bought a Mitsubishi TV WD 65735 and 2 years later, the projection bulb and the balance went out. After 3 bulbs replacements, I still have problems. I read many bad reviews in the net and I realized I am not the only one with the TV problems. I will never buy any products from Mitsubisi ever again. I suspect they make their products faulty for the purpose of replacing and charging extra money for the part. Beware!

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    Reviewed June 24, 2011

    I have the same problem with other Mitsubishi projection TV owners. I think mine is 73". I bought my TV, either in 2007 or 2008, for almost $4,000 and within 3 years, the bulb blew out. A month ago, we noticed a couple of white dots appeared on the screen. The numbers of dots are multiplying every time we turn on the TV. As of last night, June 24, 2011, there were about 30 dots on the screen.

    After reading all the complaints about Mitsubishi TV, I don't want to waste my money to even have it diagnosed by a repair man.

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    Reviewed June 24, 2011

    I own a Mitsubishi 65" Projection TV, that continues to blow bulbs, and now has started to develop white dots. These dots only appear on the screen, when it is turned on. The number of dots are multiplying every time I turn on the TV. I'm told that it is a light engine problem that will cost around $800.00 to replace. For the amount of money that a person spends on these big TVs, I would expect that they would have some sort of lemon law, like they do on automobiles. If they are going to put a product out in the market, they (Mitsubishi) should at least recognize that there is a serious problem with the light engine and bulbs, and recall or replace their products. After doing research, this appears to be a very common and serious problem that needs to be fixed.

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    Reviewed June 22, 2011

    I had explained that my 3-year-old Mitsubishi DLP TV model WD-65734 had begun showing white spots on the screen. I went on to explain the number of dots just keeps multiplying. Her response was to give me the name and phone number for local repair companies and that the cost of service and repair was up to me to cover.

    Nothing covered by Mitsubishi and not a problem for them to consider any recall for. So, here I am looking for other avenues before replacing the TV or shelling out nearly $1000 to fix my $1800 TV. Am I wrong to think the TV should have lasted a little longer than this? The white dots have spread over the last two months to the 100s and now a couple of black dots have joined them. The TV is obviously getting harder to watch due to the increasing number of dots showing up each time we use it.

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    Reviewed June 15, 2011

    I am writing regarding my 52' Mitsubishi LCD television, 6 years old. The picture went out and after my TV repair shop (3-D Electronics, Montgomery, AL) diagnosed the problem, they said it was the E2P Board, #935SD820001-B28, and that part was no longer available through Mitsubishi. They mailed the part to Mitsubishi on March 30, 2011 to be rebuilt/repaired. They sent the part through U.S. Mail and you claim you have not been able to track this part and do not know where the part is. This has been going on for almost 3 months now.

    I have now been told that if the part is no longer available, that Mitsubishi would make amends by replacing the TV. I have been highly dissatisfied Mitsubishi since I have owned this particular TV. It cost me over $2500.00 and lasted only 6 years. I have contacted the above consumer relations department at least 3 times per week and have been promised a phone call back going on the past 1 1/2 months. No one is returning my calls or letters, and I am told every time that someone is going to "call me back tomorrow". Please help me with this issue. It is not fair for a company/corporation to be able to treat their consumers this way with no recall to their actions. Been without a TV for 3 months now. Not to mention the distress/mental anguish this has caused me.

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    Reviewed June 13, 2011

    I'm a little sick over this. We bought a 65-inch Mitsubishi Rear Projection TV, model WD-65734 just a little over three years ago. I have had to replace the bulb "2 times." Several months ago, I noticed a white spot appear, in the lower right hand portion of the screen, only when the TV is turned on. A few days later, a second spot appeared, now I have 1000+ and it is unwatchable. I have researched online and found this to be a common problem with this model, obviously, a defect in design. It looks like this was/is a big problem with Samsung TVs, and in fact, Samsung fixed this for free, **. I find it very hard to believe that the life span of this TV is 3 years. I feel that it should last much, much longer than that. I will be calling Mitsubishi this week but would love to know if anyone else has had to deal with this and what the outcome was.

    Samsung had the "white dot" issue on one or two DLP models that were built during a certain time frame, I believe caused by a batch of bad DMD chips. They at first refused to fix those that were out of warranty, but later changed their minds and did so. The problem usually didn't show up until the TV was about 2 years old. All you had to do was call their customer service and say you have the "white dot" problem and they would ask a few questions about your model and symptoms, and then would schedule a repair for free.

    That is what I did with my mom's HLS DLP anyway. The repair didn't take very long and only involved replacing the smallish chip and not the whole light engine. It has worked great ever since. Maybe Mitsubishi builds theirs differently. The problem was actually white and black dots, depending on which direction the mirror was stuck. The dots were about 1/8 inch diameter. Any advice? We are of course out of warranty and from what I could find online, this is a very expensive fix which I will not pay for a 3-year-old TV.

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    Reviewed June 7, 2011

    I bought a WD52725 5 years ago for $3000. It worked fine until my 5-year warrantee was up. Green light was fixed the first time by BrandSmart but 6 months later I got it again. Repair cost for a new chassis: $740.00. Mitsubishi will gladly sell me another set (WD 60-in) for $700.00 plus $175 delivery and installation. Only issue is Best Buy has them for $768. What are they really offering me? This has resulted to several bulb replacements, $3200.00 investment with known manufacturing faults, and now the set is useless with a repair cost the same as replacement.

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    Reviewed May 27, 2011

    I own a Mitsubishi WD-52631 DLP TV I bought back in 12/02/2007 and have had nothing but issues with bulb life. I have been through 6 bulbs in 4 years with it. The ballast board has been replaced; they replaced a thermo sensor. I complained to them last year about it and they agreed to replace the build and extend the warranty for one year but here we are again with a blown bulb. Now I understand that owning one of these TVs requires bulb replacement but 6 bulbs in 4 years is not acceptable when I know others with DLP TVs and some of them haven't changed their bulbs in years and their TV is on all the time. I just want the TV fixed properly or for it to be replaced.

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    Reviewed May 13, 2011

    I bought a 65 inch Mitsubishi 1080 projector TV in Jan 2010 now May 2011. The TV is not working. When you turn the power on, the green light is blinking at the front and moments later,the screen says Mitsubishi Electric Company, Welcome. A few minutes later, it powers off by itself. I called Comp USA where I bought the TV and told them the problem, and they said they don't do any TV repair plus the warranty is over. "You call a TV tech to come and have it repaired." I called the TV repairman and he checked the TV. He said the bulb burned out, so he replaced it, he turned it on and same problem. He removed the new bulb and said " Oh no, my new bulb burned out too. Oh well, I am going to take it at the shop," he said.

    Two days later the tech called and said, "I have bad news for you, the mother board needs to be replaced and it will cost you a total of $785. If you want it we will fix it and it will be good as brand new." I said, "No, just bring it back" and trashed it. I will not buy any more of this junk TV. I hope you readers will follow suit.

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    Reviewed April 14, 2011

    I own a 65" WD 65733 which was purchased on 9/2008. I had to replace the bulb one year after purchase and now we have white dots appearing over the right hand side of the screen (the more the TV is used the more the white dots multiply). We contacted Mitsubishi and had to take it in to a local Mitsubishi service center only to find out it is bad light engine $1300.00 to fix. I am now surpassing the purchase price of the TV. Consumer relations told me that it was not economical to fix and offered me a deal for a new TV for $400.00 plus shipping.

    I don’t think so, why would I put more money into a product that the manufacturer does not back? And has so many problems with! I am so frustrated at this point because it took me a long time to save up for this TV only to get screwed! I have done research about the problems I am having and it seems to me I am not alone, many other consumers are in the same boat which is really sad to say the least. I am now in the process of filing complaints with the attorney General and BBB.

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    Reviewed April 13, 2011

    I purchased a 65" Mitsubishi DLP TV (Model: wd65733) in August 2007. Now, the screen has white and black dots all over it. When I called the manufacturer, they just said, "too bad." I paid $1,600.00 for the TV and the part it needs cost $1,050.00--the optical engine. I might as well scrap the TV. Mitsubishi has all kinds of complaints about this on the Web.

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    Reviewed Feb. 2, 2011

    Bought the Mitsubishi TV about 4 years ago, rarely put it on and it’s not cheap! This is the 4th time I have to change the lamp. Something has to be done for all your customers with the same problem. I used to buy the Mitsubishi brand, not anymore! I have to make sure the people I know are aware of this problem.

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    Reviewed Jan. 30, 2011

    I bought a Mitsubishi 65" DLP TV Model WD 65734 Serial Number 117158. This set only lasted a little over two years before the light engine/optical unit assembly block went bad. The symptoms were numerous. There were white and black dots on the screen. The number of dots just kept increasing. I'm told that the repair is about $1,000. It is not acceptable for a $1,700 TV to go bad after such a short time.

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    Mitsubishi TVs and Electronics Company Information

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    Mitsubishi
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    www.mitsubishicorp.com