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Mitsubishi TVs and Electronics Reviews

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About Mitsubishi TVs and Electronics

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MITSUBISHI ELECTRIC manufactures a range of consumer electronics, including televisions, projectors and home theater systems. The company’s products cater to both residential and commercial markets and aim to enhance visual and audio performance.

Visit www.mitsubishicorp.com/jp/en/index.html
Pros
  • Affordable price for features
  • Responsive customer support
Cons
  • Frequent bulb replacements needed
  • Common issues with white spots

Mitsubishi TVs and Electronics Reviews

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    Page 6 Reviews 530 - 680

    Reviewed Jan. 9, 2011

    I have been using a Pajero GLS, 3.5 LWB M/L, 2010 model, for the last six months. Plate No. **. I find it to have very poor fuel efficiency at 16 to 26 ltrs/100km on an average use. The second service was completed last month and still there is no improvement. Kindly advice on what the present average is, common to all Pajeros? Is there any fine tuning required? How can I improve on fuel efficiency?

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    Reviewed Jan. 1, 2011

    I bought a Mitsubishi High Definition Television about 3 years ago and so did my brother (Model # WD57831, Serial #**). We both have had to replace the bulb for the picture tube 3 times in this amount of time, at a cost of $300.00 a time. This is a bad product because all the websites that I went to, everyone has had the same problem with this TV and there is no way to contact Mitsubishi to try and clear this problem up even with all the attempts I have made and my brother.

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    Reviewed Nov. 19, 2010

    Mitsubishi WD-52525 SLP Projection Television Purchased 12/11/2004 $3,299.99. This letter was received via email from Mitsubishi after we replaced our sixth lamp in the six years we have had our television; Plus the circuit board just over a year ago. The television had a new genuine Mitsubishi lamp placed in it. 3 months ago, the lamp light began flicking again and now all the unit does is buzz when plugged in, just as it did last year when the circuit board went out." We do not have an exact lifetime on how long lamps should last. It was depends on the environment, how long the TV is turned off and on, how long you watch the set, its various issues that can affect the life of a lamp. We also suggest that customer do not purchase lamps from other retailers since we do not know if they are genuine Mitsubishi lamps, or how long they have stored those lamps in their storage and collect dust. I am still waiting for repair invoices, you can fax the lamp invoices but they are not repairs like I've mentioned before.

    You also mentioned in your last email regarding the TV no longer being made, every year we come out w/ new TV models, so we stopped making your

    TV model over 5 yrs ago.

    Andreina **
    Consumer Relations Advisor
    Mitsubishi Digital Electronics America, Inc.
    Phone: **

    Fax: **

    My response to Mitsubishi:

    Information and the five repair orders were forwarded, as requested, to your email. Please advise as to whether or not the "genuine" Mitsubishi circuit board replaced on July 24, 2009, by the genuine authorized Mitsubishi service center should have gone out in 13 months, along with another (the 6th) "genuine Mitsubishi lamp." In reference to your comments below, how long do you allow your genuine Mitsubishi parts to collect dust? It seems their shelf life is longer than their operating life. At $229.00 per lamp having to replace 1-2 annually, maybe we should have tried a generic?

    The lamps are considered a repair when your "genuine Mitsubishi Customer Service Representative" discussed lamp-life of 2+ years with normal usage and replacement prior to our purchasing this celebrated model when I called to ask questions about the lamps, their cost and the expected usage to see if your television was worth our financial investment. The television your celebrated model replaced had incurred less than $500.00 worth of repairs in 1years...that's what I consider a good television.

    Your company will not receive superior references or follow-up purchases in the future, no matter the model, from our household; nor from our son and the company he represents when selling televisions. He has "personal" experience with what has happened in his home to base his selling information when speaking to consumers. Unfortunately, he was so taken by this television when he recommended it to us due to how it was "supposed" to perform, we were sold once reassurances were received from your CSR as mentioned above, and made the investment purchase. By using the wording "various issues that can affect the life of a lamp," are you insinuating that we did not operate the television according to the instructions in your "Owner's Guide? " It was read, discussed and sits on the shelf in plain sight below the television. This is a household of mature adults spending 3-5 hours or less watching television daily. Not a bunch of screaming banshees. If Mitsubishi does not plan to cover this repair service and warrant it, then please advise so another unit from a different manufacturer (Sony, Samsung) may be obtained during the holiday sales for electronics values we have been researching. We could have almost purchased a new flat screen by now due to all the repairs on your once celebrated DLP model. It has definitely not stood the quality test of time.

    Note for those posting on this forum: If you who have only had to replace 1-2 lamps, think about how we feel after six in less than six years!

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    Reviewed Nov. 18, 2010

    Do not ever buy a Mitsubishi TV. They do not honor their contract. My husband and I brought a 65 diagonal size Mitsubishi TV on 5/29/2010. I had the TV for 5 months. The TV stopped working. Consumer relation gave us the run-around. Thanksgiving was around the corner and family and friends are coming over and no TV. We were told it will be 3 weeks.

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    Reviewed Nov. 17, 2010

    We purchased a Mitsubishi TV (Model #: WD57732) in Sept. of '06. We have replaced four bulbs and now, a message comes on the screen saying that there is an air flow blockage and then the TV shuts down. I have been in contact with Mitsubishi since 10/25/10. They say that they will pay for the part but we have to pay for service call worth $135.00. Two companies have called saying that they need us to pay $94 more. I am waiting for Mitsubishi to return my call today. We are not only the only ones having this problem; our daughter also bought one in 2004. She had been told by Mitsubishi that her TV is no good. They are trying to sell her a new one at a discount. After reading all the letters on this site, we advised her to not buy it. We would be willing to join in a lawsuit also.

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    Reviewed Nov. 17, 2010

    I purchased my WD52725 from a local TV company called Sound Advice, the salesman said the lamps would have to be replaced in three years. We have had to replace this lamp 8 times since we bought it in November 11, 2004.

    This product not only had a high price of $3500.00 but we have spent an average of $225.00 per lamp(8 = $1,800.00 after the purchase and many frustrating hours on the phone to a company and employees that was not concerned about helping us.) I have since learned that two other people we know that owned the same set had so many problems to include the lamps that he threw it into the trash rather than donate it to his church.

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    Reviewed Nov. 17, 2010

    On October 20, 2007, I purchased a Mitsubishi 72" large screen HD TV for $3,274.18 model #73734. At that time, I thought I was buying a high quality TV. Around January 28, 2009, the lamp went out on the TV and I had to purchase a new lamp for $262.24. On October 14, 2010, I had called Mitsubishi and informed them that I had started seeing white dots on the screen. Kay informed me at the time that I would have to get a diagnostic test estimate. I would have to take it to a authorized electronics and gave me two authorized electronics in my area.

    I called them and to pick up the TV and diagnostic test would be $175.00. Now, I have spent $537.24 on a TV that is not even 3 years old when I purchased a Mitsubishi TV that cost $3,274.18. I really thought I was purchasing a high quality TV! I hate to say that I am very disappointed in my purchase of a Mitsubishi TV. I had expected to get a lot more years on a TV before I have to start spending money on something I spent a lot of money on.

    I faxed over the diagnostic test to Mitsubishi on November 9, 2010 and Mitsubishi called and said they had received the fax and would call back in three business days. Well, here it is the 4th business day and I have been without a TV for 21 days as of today November 16, 2010. I called Mitsubishi today and lucky me talked with James at 3:00 pm. James informed me that they would replace the TV and all I have to pay is $500.00! I told James I had already spent $3,711.42 and that I should receive the TV for free. He told me I would have to talk with an advisor.

    I was put on hold and then spoke with Charlie at 3:20pm, Alexis at 3:45 told to hang on then I was disconnected, called back talked with Koby 4:37 then put on hold til 4:43 then he was transferring me to Stephanie and got disconnected again called again and spoke with John at 4:48, on hold again, disconnected again. Called again and spoke with Kathy at 4:54 and was told the system was updating and I would have to call back.

    Called again at 5:32 and spoke with Kay, she said the system was still updating called again at 5:39 spoke with Eric this time and he said he would have Stephanie to call me, called again at 6:52 talked with Edison (oh Stephanie never did talk with her, I have had it with this **)

    I will never buy another Mitsubishi product! This is just down right wrong! I believe a company should stand behind their product longer than 3 years for something that expensive! I brought a Magnavox 18 years ago and never spent a dime on it!

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    Reviewed Nov. 15, 2010

    The clear coat on my 2004 Mitsubishi Endeavor is rapidly detraining. I have lived in AZ all my life and have owned several used cars much older than 6 years. This is my first new car and I never had a problem with the paint such as this. I need to find out if the manufacturer has a recall.

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    Reviewed Nov. 12, 2010

    The lamp of the Mitsubishi TV burnt out after a year and half after it was bought. I replaced it with a new lamp for $300. The picture also went out just a short time after with the new lamp. I was told by a technician that it wasn’t worth fixing.

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    Reviewed Nov. 11, 2010

    Purchased our 60" TV 3 years ago. We were told the lamp last approximately 3 years, which it did. After the first replacement, the lamp went out again in 13 months. I searched Craigslist.com and noticed people are getting rid of these TVs for the same reason. As a consumer we were not told about the cost to replace the lamp. We should have been informed otherwise we would not have purchased this product.

    When I called to have it replaced, was told that it was past the warranty and we'd have to purchase a new one. Ridiculous! $260 every year in this economy? They offered a small discount to $180, I'd rather it was 1/2 price! I too was told of watching too much TV. Again Ridiculous we are 2 people who are never home and only watch approximately 2-3 hours TV every other day. We are just Busy People who don't have that much time to watch TV. These lamps should have a 3-5 year lifetime use. Not 12 months!

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    Reviewed Nov. 7, 2010

    I purchased a Mitsubishi WD-73734 73" DLP set in 11/07. I had the cooling fan replaced less than a year after purchase. Now I am getting a loud hum after shutting down. Sears tech diagnosed it as a failing optical engine. The lamp is also in need of replacement. I luckily purchased a third party 3-year warranty. The repairs were estimated at $2300. The warranty company said they will replace the TV rather than repair. I haven't heard yet if they will allow me to change to something other than Mitsubishi DLP, but I have no confidence in any Mitsubishi product. Nobody should have a $2300 repair on a 3-year-old TV.

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    Reviewed Nov. 1, 2010

    I have a 2005 Mitsubishi Endeavor with its $69,000 transmission gone. My problem started when I tried to back out of my driveway and experienced difficulty going from reverse to drive. I took the vehicle to the Nationwide Transmission thinking that it was problem a linkage problem. To my surprise, I was told that my transmission was gone. The repairman was stumped because he could not understand why my transmission was gone with only $69,000.00 plus miles and plenty enough transmission oil in the vehicle. Nationwide wanted $2500.00 to repair the vehicle. I then called around to find a repair shop that service Mitsubishi vehicles since all the dealerships were closed down in Tallahassee, Florida.

    I called Kelly Superstore previously known as Kelly Subaru and was told yes, they work on and service Mitsubishi vehicles and was good at it. Kelly Superstore did a diagnostic review ($70) and advised that it was a sensor issue, but definitely not my transmission. I paid $511.00 for parts and repair. I picked up the vehicle and still could not get the vehicle in-drive without force. I left the car with them again. They said they greased it. I continued to have problems. I called the Mitsubishi Corporate Office for assistance. I was told sorry; no warranty. I asked if there was any recalls and was told there were none. I then took the vehicle to Albany, Georgia (77) miles away.

    They test drove the vehicle, but said they cannot diagnose because it was shifting fine. This was because the vehicle was warmed up, which I advised them over the phone before I took it to Albany. I specifically asked if there was something wrong with the transmission. I was told that nothing is wrong with the transmission. I paid them ($40) to drive my car around in the parking lot. I came back to Tallahassee, and just little over a week from taking the vehicle to Albany, my car would not go forward or backward at a major intersection. I had the car towed back to Kelly Superstore.

    This time they claimed they were working directly with an Albany Mitsubishi Specialist on diagnosing the problem. After having the car for a week, they advised that the transmission is gone. Repairs plus tax is $2016.71. I immediately called Mitsubishi Corporate Office, and I was told because it was not taken to the Mitsubishi Dealership to be inspected; they cannot do anything.

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    Reviewed Oct. 28, 2010

    We purchased a Mitsubishi 62 model WZD62527 television in February of 2006, paying over $3,300 for the television and stand. All went well until March of 2010 when the notice flashed on the screen telling us it was time to replace the projector bulb. Although the television continued to perform well, I ordered the bulb at a cost of $229. The old bulb continued to work after we received the new bulb, so we left the new one in the box until the old one finally stopped working. This occurred on October 26, 2010. I replaced the bulb and it worked well for a very short period of time.

    On October 28, 2010 (only 2 days later) when I turned the television on, the solid red light told me that there was a problem with the projector bulb. I followed the instructions in the manual and unplugged the set; waited one minute and again turned it on. When the television did the same thing again, I called Mitsubishi parts, who directed me to the Consumer Relations Department because the warranty on the new bulb had lapsed, even though it had not been installed. I followed the instructions of the Consumer Relations representative and reset the television. I again met with negative results.

    After some discussion with the Consumer Relations representative, she agreed to sell me a new bulb for $170. I disagreed that I should have to pay anything because the bulb was ostensibly defective and discontinued operation after less than two days use. Again, following the instructions from the Consumer Relations representative, I removed the bulb to reinstall it and found that the inside edges appeared burnt (blue) in places and there were glass fragments inside the lens. This was not the condition of the bulb when I installed it less than two days earlier, which was another indication that the bulb was defective. I re-contacted the Consumer Relations Department and spoke to a different representative.

    My information had already been entered into the system, as this representative was familiar with my situation; so I provided him with the update on the condition of the new bulb upon removal from the television. My pleas fell on deaf ears. At that time I figured they had me over a barrel and accepted their offer, under protest, to purchase another bulb for $170.

    I was told I was being transferred to the Parts Department to complete the transaction, but wound up with another Consumer Relations representative, who finally completed the order. I asked to speak with a manager to express my dissatisfaction with the company's declination to stand behind their parts and was told that none were available. She then told me that someone would contact me within 3 to 4 business days prior to shipping the part. I asked her if there was a way to expedite the shipping process (within the organization). She indicated that the order could be hastened for an additional charge. I am not someone who wants something for nothing. I only want what I pay for.

    I paid $229 for a projector bulb and I expected it to last more than a couple of days; or at least for Mitsubishi to stand behind their product and replace it when it is readily apparent that it was defective. I have purchased my last Mitsubishi product if this is the way they desire to treat customers. All I want is fairness. We were inconvenienced, we are not able to enjoy a very expensive television that my wife and I worked very hard to earn the money to purchase it.

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    Reviewed Oct. 28, 2010

    I purchased a Mitsubishi DLP model# WD_60637 on January 9th,2010. The DM has already gone out on it which is the part that allows the TV to boot up. Two weeks without a TV already and the part is on a 2 months back order.

    Called Mitsubishi to see if I could get a return authorization and the best they could do is to try to get the part expedited. Now, they say maybe 7-10 days at best. So, I spent 1200.00 dollars on a TV 10 months ago and now have to go a month without it. I am currently watching TV on my 20-inch HP computer monitor. I thought I had done my homework on purchasing a television, I guess I should have typed in "complaints" followed by the brand name. I will never purchase anything Mitsubishi again and urge others to not waste your time or money.

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    Reviewed Oct. 25, 2010

    We bought a 50-inch TV and have had nothing but problems. We had it fixed 3 times under warranty. They took it to the shop and had it for several weeks because a part was on back order. We replaced the lamp 4 times at $200 each and were told they will last years. We bought it in 2005 for $3000. This summer August, we had the sound go out and the technician said it will cost at least $600 to fix. Then the lamp went out 2 weeks later. We bought surround to hear it when sound didn't work so we replaced the lamp at $200. Three days later, the timer light came on blinking. We looked in the book, nothing worked so I called the technician again, another $75. He said it’s a major problem and to call Mitsubishi. I did and got the run-around. They insisted I call a technician on their list, cost $95 to get a diagnosis. Then they told me they don't make that part anymore! They offered me a new 60" for $800 plus shipping and $200 for a stand. I asked about the money I just sunk into it and she said they will sell me a new one for $800 final offer. I have 30 days to decide. The TV guy said parts for that set are on back order. I have a 30-year-old Zenith and never put a penny into it. I want justice!

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    Reviewed Oct. 25, 2010

    I bought a WD-52525 TV in November 2005. The DCU board fried on August 2007. It fried again around July 2008. Since then, I have replaced the bulb twice. It is now out again and headed to the burial grounds. The worst product I ever purchased.

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    Reviewed Oct. 23, 2010

    I purchased a Mitsubishi 65" TV, model WD-65733 less than 2 years ago and the lamp is already out. The TV will turn on, but no picture. Then it shuts down after a couple of minutes. This TV cost us $1300 two years ago, and the lamp should last longer. Mitsubishi's quality has diminished over recent years, and this will be the last purchase I make from them.

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    Reviewed Oct. 20, 2010

    I purchased a 65" TV from Best Buy, Model No. 65731. After a short time, the bulb burnt out and when I called, they told me Best Buy should replace it as it was due to poor handling by them. Best Buy told me my warranty was with Mitsubishi and that they do not sell the lamps. I called back and explained this to Mitsubishi and that they should replace the lamp as it was just two weeks over a year. They refused. So I ordered a lamp from them and then they charged back my credit card for the amount after delivery. I shipped them back the broken lamp and told them we were even. They then credited back my card and then complained it was a double credit so I withdrew my complaint and it was settled with me having the new lamp. I find these lamps that they say will last for four years only last about 18 months. But at least the price has finally come down on them.

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    Reviewed Oct. 20, 2010

    In 2002 we brought a brand new 65in Mitsubishi from a dealer in Reno NV. Within the first year the DCU board went out so they came out and replaced it under warranty. Well it went out again and now they don’t make the part anymore we paid over 5k for this TV and can’t find the part to fix it and Mitsubishi is no help they told us to go buy a new TV. We will never buy a Mitsubishi again and if there is a class suit we are in just let us know when and where if they don’t make the part they should at least offer some kind of rebate or something.

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    Reviewed Oct. 19, 2010

    I purchased a Mitsubishi TV model no. 52725 in November 2004. I had maybe 2000 hours of use. Since I bought it, I have had two lamps burn out and the chassis went bad in September. Mitsubishi says they won't fix it, but I can buy a new model for $490 and 200 shipping. I paid $104 for the technician to come out plus I would have to pay for the disposal of the TV. They claim that the new TV is worth $1500 retail. I asked if I could get a $1000 voucher (the difference in retail versus what I would give them) to take to a local dealer to purchase the TV so they could deliver and remove the old TV. They said no. I think there is a large potential for a class action suit here. Would you buy the same TV that broke down? I think not.

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    Reviewed Oct. 19, 2010

    I purchased the Mitsubishi WD-Y657 DLP model appx Nov2008. It had a really beautiful picture and I thought I had a great TV. About Sept 2010, the bulb went out and I replaced it; after a week, the image started getting a few white dots and that number increased every single day, and the bulb's brightness has declined dramatically since it was installed just 3 weeks ago.

    I did some web searching, and discovered that it is the light engine failing and the cost is 700-800 bucks (no lamp replaced) to repair and that also there is no guarantee it would last very long after the repair. I can't see putting that much in repairs and the problem may rear its ugly head again all too soon. This is cheap. I can't afford to fix this for a TV I expected many more years of life out of.

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    Reviewed Oct. 14, 2010

    2005 black Galant started going grey 2009. I complained but nothing was done. On September 2010, the car is 3/4 black and 1/4 grey. The car dealership closed down. I was told by the other dealership that warranty expired 40,000 km ago, which is after I complained in 2009 at a dealership that was closed down. Now I am told by the paint shop that when the car was made not enough coating was put on before the paint. So now I must pay to get it done before winter.

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    Reviewed Oct. 12, 2010

    I purchased in November 2004 for $4,000. It is a "downstairs" TV and maybe had 2,000 hours of usage. It went dead on Sept. 3, 2010. The service man said "optical engine" needs replacement. Mitsubishi customer service offered me a WD-60738 for $1,085; which I thought sounded good until I found they sell for $1249 and why would I want another DLP TV let alone a Mitsubishi? It amazes me that a $4,000 consumer product has such a short lifespan and value. My 15-year- old $500 "tube" TV still works fine.

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    Reviewed Oct. 12, 2010

    I have owned my Mitsubishi 1080P 52" television since 9/06. I have had to replace 3 lamps and had to have a Mitsubishi authorized repair company replace a lamp sensor last year that Mitsubishi said was a defective part and under an extended warranty. Two weeks ago, my television stopped working and when I tried to reset it, the lamp indicator light came on. Previous experience told me that, once again, I needed to purchase another lamp (this has now happened like clockwork every 12 months).

    I bit the bullet and purchased another lamp for $210, installed the lamp, reset the television and it did not work. Once again, the lamp indicator light started blinking. This leads me to believe that the lamp sensor is bad again. I echo other consumer sentiments that a class action lawsuit be initiated against Mitsubishi since there is a definite pattern established for a design engineering defect with these televisions. I will also go on record and say that I have had more problems with this television that I paid $2,000 for and will never buy another Mitsubishi product again.

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    Reviewed Oct. 8, 2010

    I bought a 50" TV for $3,000 in 2005 and we have had nothing but problems with it. It has been repaired three times. Once at home and two times in the shop. One month with no TV, recently, we had a problem and service said to pay $600 at least to fix it. The sound would go out for 10 minutes to 2 days and service said to buy a surround sound so we can hear it when it happens--$100. Two weeks later, we had to replace the lamp for the fourth time. $200 and three days later, the timer light came on and the TV wouldn't come on. The book said to reset, which doesn't work.

    I called Mitsubishi and then it started. They said that I have to call a service center that they wanted. It is 100 miles but she said that they will diagnose the problems and they charged me $100 plus the $75 I paid my guy and the $200 I just paid for the bulb. After many calls, she said it was the chassis and they don't repair them and offered me a new TV for $769.50. I said, "What about the money I just spent?" And she had to check with management and would call me back. Weeks later, she called and said $450 and with a shipping total of $805.

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    Reviewed Oct. 7, 2010

    Bought a Black 2003 Mitsubishi Eclipse brand new. Car currently has 41,000 miles on it and has been garage kept since purchase. Two years ago, the roof started showing white blotches which I found out was delamination. Had it repainted. Six months later, the hood started with same problem - had it repainted. Now the trunk and back quarter panel are doing the same thing.

    Many others on the road with the same problem and complaints all over the web regarding delamination on the Eclipse over many years since. This is a major defect consistent with the model and Mitsubishi needs to acknowledge and rectify the situation for thousands of dissatisfied owners.

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    Reviewed Oct. 7, 2010

    I bought my Mitsubishi 73" TV in 2008 at a local store. After three months, the lamp went out. The store replaced it because it was still under warranty. One year later, the lamp went out again and a service tech came out to repair it. He said that the lamp had gotten so hot that it had shattered. He replaced it for over $200. Yesterday, the lamp went out again and the service tech came out with a new lamp. When he went to put it in, he said that the leads were burned and melted. He had to take it back to his office to replace the leads. It seems to me that this could be a fire hazard. Mitsubishi should be accountable for a poorly made and expensive product.

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    Reviewed Oct. 6, 2010

    I purchased a new MIT- WD73835 on 1/26/2009 from a local Authorized Mitsubishi Dealer and I have just recently experienced a groaning and high pitch noise from the set. A local Authorized Mitsubishi Repair Center service technician diagnosed the problem and the results are a faulty optical engine. The WD73835 is being used as a secondary viewing area and at the most, may have 20 hrs of usage per week over the last 18 months, possibly 1600 hrs of usage, if that much. My wife and I are the only residents in the household. This set is marketed as one of their top line DLP TVs. I would expect this product to produce years of service based on information and reviews I have read which was what I based my decision on when purchasing the MIT-WD73835. Obviously the reviewers were expressing their comments on the 1st impression of performance and not dependability. I am currently waiting on a decision from Mitsubishi to honor my request for repair relief.

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    Reviewed Oct. 6, 2010

    The defective chassis board has been known as the failure.

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    Reviewed Oct. 5, 2010

    On Friday Sept 17, 2010, we turned on the TV. It would not stay on after multiple attempts to turn the TV on. I got the manual and followed the so called 'steps to reset' the TV. Nothing worked.

    I called the customer service number just to find out it was after hours. This meant I could not speak to a live person until Monday the 20th. Meanwhile, I contacted ShopNBC where we purchased the TV to verify my date of purchase. We bought it September 21, 2009. And so my fight with customer service began. They confirmed it was still under warranty and tried to find a repair person to come out.

    This took days of back and forth calling because no one wanted to drive from Baltimore to the Eastern Shore of Maryland without being paid for mileage. Jerry at the second repair place refused to confirm she would have someone come out until I faxed her a copy of my bill of sale! Then she called back to say the company would not pay the $100.00 flat rate for mileage. So I called back again demanding to know who was going to fix our TV.

    I could tell that first day I started calling that I better request the extended warranty that we passed on earlier. I was told that would be no problem since I was still within the original one-year warranty period. When I was transferred to the warranty department, I was told it was too late to get the extended warranty. After demanding a supervisor (you never get to speak to one by the way) I was told that an exception would be made and we could purchase our warranty.

    I was told it was up to me to return the payment by that Friday, September 24th. I over-nighted it to get there on the 23rd. I now have been contacted by a repair person who lives closer but he was told the part needed was on back order and might not get here until October 18th! I called again today Tuesday, October 5th for status. The first person could not tell me anything other than the part is on back order. I demanded to speak to someone else. That's when you get the upgrade of speaking to an English-is-my-first-language customer service person. Shannon ** in that department insists we've now been put on a priority list to get this part (the main board is the part we need). I let Shannon know that after all of the run around, so far, I don't believe anything they are telling me.

    We are not wealthy people by a long shot. We have been with out the use of this TV for 19 days now. My husband is a renal patient who has had to go on Social Security. I am the sole person working in this household. With all of his expenses not covered by medical insurance, it took a lot to decide to get this TV to bring him some kind of enjoyment as he waits on a transplant.

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    Reviewed Oct. 5, 2010

    I purchased a Mitsubishi TV model WD-62525 on 4/16/06. In 2009, I had to replace the lamp. Now, Sept 2010, the complete chassis needs to be replaced. And Mitsubishi doesn't make the part anymore. The repair would have cost almost $900.00. Are you kidding me? For a TV that's only 4 years old? I was told I could have a replacement TV (old style, newer model) for $800.00 or pay $1500 for an LED TV. All I wanted was for Mitsubishi to take some responsibility for their crappy product and pay for part of the repair. If I'm going to get a new TV, it won't be a Mitsubishi! Their TVs are lousy! To everyone that commented on this site, I'm totally with you. Class action law suit, yes! I'm not normally the type to sue, but this is ridiculous!

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    Reviewed Sept. 29, 2010

    I purchased a 62" Mitsubishi TV (Model# WD-52327) from PC Richards and the lamp kept blowing preventing the TV from working. It still doesn't work. After reading all over the internet that so many people have this problem, I can't imagine there isn't either a recall or class action suit against them.

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    Reviewed Sept. 29, 2010

    I purchased Mitsubishi WD-73C9 on June 5th 2010. On September 7th (that's right, only three months later), the optical engine went out on the TV. Mitsubishi Consumer Relations was supposed to expedite my part to my technician. As of September 29th, there is no part and I have no idea which part is and no idea when the back-ordered part will be available. Nobody ever calls back even when supervisor messages are left.

    This is the worst electronic purchase my wife and I have ever made. I found this TV at Costco for an unbelievable price. Now, I know why!

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    Reviewed Sept. 29, 2010

    In June of 2009, we purchased a 65" Mitsubishi DLP TV (Model #WD-65737). Approximately 9 months later, while watching a movie, the TV stopped recognizing that we had our satellite Dish connected to. At that time, we thought it was a fluke because we turned the TV off and then turned it back on and everything was fine. A few months later, it happened again and we did the same thing to fix it. After that, it began happening more often. We contacted Mitsubishi and they walked us through some steps to "reset" the TV. That worked for about a week and then it started again. It now happens every time we watch the TV. Sometimes, it happens once every 5 minutes. I can no longer reach customer service as it happens in the evening (you know when most people are sitting in front of their television after a long day at the office and their customer service is closed).

    I have left my contact information on their service many times so that they could contact me before the close of business the next day, but they never called. I will never buy another Mitsubishi product again. They have the worst customer service ever and based on the amount of complaints I have seen on the site, they make the worst products ever.

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    Reviewed Sept. 28, 2010

    I purchased my 64" DLP 1080 Model #WD62525 in May 2006 for $3,000.00. I have had bulb replacement problems every year since purchase. Now, I am finding out about faulty chassis and other issues with this product. I was told to have a tech come and take a peak at it at my expense. The repair guy explained that Mitsubishi would most likely replace the set. I just heard back from Mitsubishi and they want me to pay $788.00 and additional $200.00 for shipping for a new set listed online for sale at $1200.00.

    This is ridiculous. Everyday, I find another website with more and more complaints regarding these same issues. I paid a lot of money for this television and have invested over $1,000.00 in repairs and bulbs. Not to mention, months and months without use of our family room television.

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    Reviewed Sept. 28, 2010

    We purchase a Mitsubishi 62" model WD62525 on December 31 2004. In September of 2005, we lost the picture completely. A new projection lamp failed to fix the problem. We had three different Mitsubishi recommended repair shops with multiple visits to our home and all were unable to fix the TV. One repair service even took the set to their shop. We lost the use of the set for approximately two months.

    Mitsubishi finally replaced the entire chassis and extended the warranty one year. The set recently failed again. Projection lamps were on a two month back order. We finally got the new lamp and the television still had no picture. Another service company recommended by Mitsubishi made three visits to our home before the service technician stated that he could not fix the set because he could not get the replacement part he needed. Mitsubishi was no longer manufacturing the part. Based upon our previous experience, we are not convinced another replacement part would fix the set but now we have a $3,800 piece of junk that is realistically only five years old. Class action, yeah baby.

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    Reviewed Sept. 25, 2010

    I purchased a Mitsubishi TV (Model# WD-52327) for roughly $2,200 in 2005. This is by far the worst television I have ever owned. I had heard so much praises about Mitsubishi television products, that I finally buckled down and saved some hard earned money to buy one. This piece of junk has gone through 4 (yes, f-o-u-r). It cost me $220 in replacement lamps, in the 5 years I have owned it. It now simply absorbs space in my living room, mocking me as football season has begun without me. I will never buy anything from Mitsubishi again.

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    Reviewed Sept. 23, 2010

    I have a 62-inch DLP TV and I am on my fifth bulb in less than five years. The first one didn't even last for three months. The book says that you are supposed to get 6,000 hours out of them but I haven't watched that much total. The bulbs are expensive--$250 a piece. They know this is a problem with their TV.

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    Reviewed Sept. 22, 2010

    Rear protection DLP, Mitsubishi. I bought in new in Bjorn’s. I had to replace lamp bulb 3 times, twice in the last 3 months and still not working. Will take it to the backyard and shoot it, worthless piece of junk, coming from a worthless company. Do not buy any Mitsubishi TV! You will be thousands of dollars richer if you don't.

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    Reviewed Sept. 22, 2010

    We purchased our 2nd Mitsubishi large screen TV in Feb. of 2010. Here we are, 7 months later, and it is already not working, doing the same thing the TV we replaced was doing. We thought we wouldn't have any problems with the new TV. Now, we are waiting on parts to come in. They said it would be at least 3 weeks. Of course, the advisors from Mitsubishi won't return our calls. Luckily, our TV is still under warranty, but it looks like we will be paying to fix this problem annually hereafter. I am disgusted and want to form a class action lawsuit, if it hasn't already been done.

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    Reviewed Sept. 18, 2010

    I bought a 60" Mitsubishi 1080P model WD60737 in November 2009 and the lamp is gone already. When I called the company, I was told its a spare part (duh) and it is the same as changing a light bulb in my house. It's amazing that the cheap bulbs I have in my house last longer than 9 months. But the lamp is still under warranty and I will get another. My issue is that this lamp will probably have to be replaced every year which adds to the cost of the television and the company is still making these inferior products.

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    Reviewed Sept. 17, 2010

    I have a Mitsubishi WD-65833 that's only 2 years old. I got the infamous BGLOD. Of course, this will cost almost as much as another TV to fix; so it’s not happening. Their customer service is useless.

    Many people are fed up with them and their refusal to do the right thing. Replace the sets! There is a Facebook page starting up to hopefully get a lot of owners of these defective sets together in one place. The page is: "I have a defective Mitsubishi TV."This same approach has helped many Sony TV owners get replacements sets or deep discounts on new LCD TVs. Consider joining as there is always strength in numbers! A top of the line, very expensive TV is dead after 2 years.

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    Reviewed Sept. 16, 2010

    I purchased this TV in 2007. I was told the bulb would last 3 yrs. I was wrong, it only lasted 18 months, so I replaced it. Now for the past few weeks, it flashes a message that air flow ducts are blocked and then the TV shuts down. After numerous dusting and cleaning all air vents I can find and resetting the TV numerous times, it finally comes on and plays fine for several days then the same thing happens and it does it all over again. I've read the manual and it is no where in the booklet. This is so annoying and time consuming. I will never buy a Mitsubishi product again. What a ripoff. A bulb is $300 and what a pain to keep trying to clean whatever air ducts they're referring to.

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    Reviewed Sept. 16, 2010

    I have a Mitsubishi WD-52725 DLP that I bought in 2004. I had extensive repairs on this item once under warranty. The Technician said it would have cost me approximately $800.00 if i wouldn't have had the warranty. After one year of this repair and no warranty left, I was getting a flashing timer light when I would turn the T.V. Contacting local Techs I was informed it would cost between $900.00 to $1,100.00 to repair this problem. In other words, the set is dead.

    I have read many posts of the same problems and feel that Mitsubishi should stand behind their products, when they do have a problem of such. They won't even acknowledge they have a problem or they would be recalling and fixing the problem. This has been a very expensive product that I received very little pleasure with. Now I will have to go out and buy a new set.

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    Reviewed Sept. 15, 2010

    I bought a 65-inch Mitsubishi DLP television in September of last year. In May, the TV just stopped working, and everything I read said that it was the bulb. Being summer time, I really wasn't that concerned about getting it fixed so I waited until about a week ago to get it fixed. So not realizing I had a 1yr warranty from the date of purchase, I wasted $200 on a new bulb. When I put the new bulb in, it still didn't work. So I called the Mitsubishi tech support who informed me I luckily still had 4 days left on my warranty and they sent out a technician 3 days later.

    The tech said it was the main engine in the TV and that he would put the order in and they would contact me when it came in. Today, I got a call from the company stating that the part I need for my TV is back ordered until November. So now, I have no TV for another 2 months.

    I will never buy anything from this company ever again, and I will tell everyone that will listen to do the same. After reading some of these complaints I see I'm not the only one. What a joke of a company that TV was barely 6 months old and it has been nothing but problems.

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    Reviewed Sept. 12, 2010

    We have a flat screen Mitsubishi with 1080P that we purchased 2 years ago. It's been a great TV, many hours of enjoyment. But 1 year into it, we had to replace the lamp/bulb. Thank God, we had the extended warranty with Best Buy (BB).

    Now that the extended warranty expired, we think the lamp went out again. The same replacement shop recommended by BB believes it's the bulb that needs to be replaced again. Cost $350 with installation. When we press the power, the green light blinks then turns off. No Picture and no sound. What the hell is going on? We could buy a $350 TV every year with the cost of replacement bulbs. Is that going to always be the issue? Where do I sign the law suit?

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    Reviewed Sept. 11, 2010

    I purchased 65" DLP television and have had nothing but problems. I replaced the bulb twice, ordered the bulb when light came on and replaced it. It is still not working. Like everyone else on this site, I get the run around from the company and the TV is still out. This is a bad economy and we can't afford to run out and buy a new bulb every year or run out and buy a new TV. Obviously Mitsubishi is ** us all. They know about the defects and still keep selling to unsuspecting consumers. If a lawsuit is started, include me, please!

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    Reviewed Sept. 11, 2010

    We purchased a big screen TV in June/July, 2005 - model #: WD 62725. Other than having to replace the $300 lamp every year since we purchased the TV, it has worked fairly well until the last of June, 2010. It went on the lamp and didn't work at all, no picture, etc. We replaced the lamp again and still nothing. I called the store where we purchased from and they gave me an authorized dealer to call so I did. The name: The TV Doctor out of Charlotte, NC. He came out around the first week or so of July.

    After checking the TV, he informed us he was going to have to take the chassis out and send it back to you and turn around time would be 2 to 3 weeks. Well, after it became 4 weeks, I called and was told it was delivered to you on July 12. Another week passed, I called again and still could not get an answer as to when we might get the chassis back but they was going to call you and see and would call me back but they didn't.

    The next week - now week six - I called and was told they did speak with someone at Mitsubishi and it would be the last of August before we would get it back. Well, that day has come and gone and we still have no TV. This is the worst service I have ever had from any company I have ever worked with. Could you please check on this and give me some concrete info as to when we will get our TV repaired? Thank you for your prompt reply.

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    Reviewed Sept. 11, 2010

    I had way too many service calls on brand new TV. And every year, I have to pay for a new lamp which costs over $100. It goes out unexpectedly and there’s nowhere local to buy it. So, we do with a TV until it comes 6-7 days later! It’s the worst TV we've bought (WD-Y57 2006)!

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    Reviewed Sept. 11, 2010

    I received my 3D adapter kit 3DA-100 on September 1, 2010. After opening it and hooking it up, it didn't work. after hooking it up several times, it wasn't getting power. I tried the power cord on something else and it worked. i called Mitsubishi the following day. I was told to send it to them. I told them to send me the postage and they did. three days later, I received the postage. I sent the whole kit back. They received it 2 days later. I waited another two days and called them again. I was told someone would be looking at it the next day and they would call.

    I waited 2 more days and nothing. I called again and was told the box was bad, and it was being sent to CA to be fixed. I asked why they couldn't send me a new one. I was told that they don't do that. They were going to call me when it was being shipped to me. Today is 9/10 and I just spent 1 hour on the phone trying to find out what's going on. I was given a UPS tracking # and I looked it up, it's being delivered to California again and then sent to me. I asked why! I was told that's the way it's done. Nice customer service, never again will I buy anything made by them.

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    Reviewed Sept. 10, 2010

    I bought a 57" Mitsubishi DLP TV model # 57732 in Dec. of 2006. I paid $2300. This has been the worst thing I have ever purchased. I have had so many problems with this piece of junk TV. In the first year, the main board and 1 lamp went out. Since then, I had 3 lamps and a capacitor go out, and now another main board. That averages out to about every 6 months. I have to have someone in my home to work on this TV. I am at my wit’s end. I definitely want in on a class action lawsuit. I do not want a replacement TV. I want my money back! Please help!

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    Reviewed Sept. 9, 2010

    I have a 50” Mitsubishi TV and the lamp has been gone. I was told that the lamp would last longer than 5 years. It went out on me just after 3 though I hardly use this TV. I have a Sony in my bedroom and I just live by myself. So we can imagine how less the lamp has been used. I have been trying to have it replaced. The retailer told me that I had run out of warranty and the dealers are asking for $140 to evaluate the problem and if indeed it’s the lamp, my total bill will then come to $359. Can you imagine? Why doesn’t the FCA do a lawsuit against Mitsubishi? They are killing us.

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    Reviewed Sept. 9, 2010

    I purchased a 65-inch Mitsubishi DLP TV a few years ago. I was told that the bulb would last 5 years with normal use. After 1-1/2 years, the bulb went out. I purchased an extended warranty and they sent me a new bulb. The new bulb lasted over 1 year. I called Mitsubishi and they said there are no issues with the bulbs; a lie. If I knew that a bulb would only last just under 2 years, I would have not purchased a DLP TV. Mitsubishi told me today that they never give a time for bulb life. That is not correct. Mitsubishi is making a profit on these replacement lamps at $159.00. I paid over $3000 for that TV. A lawsuit needs to start for everyone that has suffered a loss of money on this defective product.

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    Reviewed Sept. 8, 2010

    I bought my Mitsubishi flat screen TV back in February 2010. It's only been about 6-1/2 months and it went out on me. I paid with installation $3,900.00. The model no. is MITS 52-inch 1080P LCD flat panel. I called for service and it took about a week for them to show. Only one person arrived who didn't speak very good English and I couldn't understand what he told me. I did understand that he said I needed a part for the TV and that as soon as he had the part, he would come back to fix it. It has been 1 week. I have been without a working TV. I also use my TV as a monitor for my computer for business.

    This has been a big inconvenience for me and my family for paying so much for a top notch TV and this happens with terrible service to boot from Mitsubishi. I have called Mitsubishi and I have been given the run-around over and over again. I need help! I wanted a new TV to replace this one but to no avail. They said the part would take 5 to 7 days, now they are telling me 7 to 10 days! I’m really disappointed. I hate that I’m paying for what? I’m frustrated. Is there anything you can do to help me?

    I’m paying monthly for a TV that no longer works and also for paying DirecTV, and Internet service that I can't use. This has been going on for 2 weeks now.

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    Reviewed Sept. 8, 2010

    TV was repaired in February 2010 for design fault in chassis. Cost $1100.00 to fix. On September 3,2010, same problem again. I called Mitsubishi customer relations and was told to wait for call on Tuesday, 9/7/2010. I called three times that day and was told each time a supervisor would contact me by end of day. End of day came and went and no call, am I getting the Mitsubishi run around or what?

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    Reviewed Sept. 7, 2010

    I bought a 65" TV and it has a red lamp light. I'm now unemployed and I bought it through Aaron's Furniture.

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    Reviewed Sept. 6, 2010

    Purchased a Mitsubishi WD-52631 and I've been having issues with the lamp since day one. Now, I have to replaced the lamp once again, it lasted a year. I was told the lamp will last average of 55,000 hrs.

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    Reviewed Sept. 5, 2010

    I bought a 73" 73835 about 1 1/2 years ago. I hardly used it (99 hours registered). It had a blinking green light. I called a repairman and was charged $600.00 plus to replace the mother board. The TV turned on but after a while, it turned off. I called Mitsubishi. They sent out their repair people. After two different companies, they agreed to replace the TV. But now I'm still waiting for them to give me the shipping date.

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    Reviewed Sept. 4, 2010

    We bought our 65-inch Mitsubishi TV 2004. We have had no problems what so ever works and looks great. Was thinking of replacing with Mitsubishi led after hearing all the problems. Think I will purchase a different brand. Thanks for the heads up on Mitsubishi.

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    Reviewed Aug. 31, 2010

    I bought the DLP WD52631 52 inch. The warranty company miss diagnose the problem over the phone about my bulb. The Ballast PCB 938P060010 was the problem. The repairman did not precheck this and I am out of my one free bulb. I explained that if the ballast is the problem (it's a discontinued part) then the bulb should be replaced also. No help from the warranty group or the repair service. Now I have a big plastic piece of junk.

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    Reviewed Aug. 31, 2010

    We too, purchased a Mitsubishi DLP, HDMI, DD, VP and all the good stuff in Nov. 2005 for over $3,000. And guess what, we just order our third lamp (120W) (V29/V30) for $229.00 + shipping and handling on 8-29-2010. We had no idea of the severity of this problem. I'll continue to monitor this website hopefully we can get some results. "Seriously," my spouse and I have been unemployed since Jan. 2009, and been in college. What do you think?

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    Reviewed Aug. 30, 2010

    I purchased a Mitsubishi WD-52825G in 2005 from Fry's Electronic for $4,500.00 + tax. Since 2005, I purchased 5 bulbs and 1 motherboard. The last bulb I purchased was February 2010 and a motherboard in April 2010. Since then, a red solid light stays on. What do I do now? I'm out $4,500.00 + tax, $1,000.00 for 5 bulbs and $450.00 for a replacement motherboard.

    I expect $6,310.00O worth of TV, not a worthless piece of Mitsubishi TV seating in my family room. I paid for a product that didn't even last 5 years. To me, this product is faulty and should be recalled. Mitsubishi knows that this product is faulty and should be recalled. How can the company management staff sleep at night? Everyone that has gone through this ordeal should be reimbursed. The stress and strain of thinking of buying another TV is impossible. In today's economy, very few people are buying or replacing TVs unless they have to. In my case, I need to but I can't. I have more days than money. I can't buy anything or get this TV repaired again. I purchased this TV in good faith, thinking that Mitsubishi would stand by their product.

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    Reviewed Aug. 29, 2010

    My comment to all of you Mitsubishi owners is for all of us to come together to file a class action suit against Mitsubishi. They cant tell me they didn't know of all the problems they were having with these TV's. There are hundreds of people who have the exact same problems with their Mitsubishi TV's. Send me an email if interested. Mitsubishi needs to make this right!

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    Reviewed Aug. 26, 2010

    Failing bulb like clockwork every 9 to10 months at a cost of $250. Now after less than 5 years, that cost is $4500 and then, the TV won't stay on and they tell me I need a new board that they don't manufacture anymore. Wow! I would pay a small amount to Mitsubishi to replace the TV with an LED TV but absolutely no Nautta DLP style TV! I cannot even find a service center.

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    Reviewed Aug. 26, 2010

    WD-62725 DLP Mitsubishi TV, started having problems with green blinking light that would never go off and TV would not turn on. I replaced 8 capacitors on FMT board and DM board, replaced power supply and lamp. TV worked for several weeks and failed again only to find that the FMT board was bad. This circuit board is no longer manufactured by the company and is unavailable anywhere. I contacted Mitsubishi Electronics in July 2010 and the only option they gave me was to pay $700 and they would give me a new TV wd-65638.

    It has now been four weeks of going back and forth with Mitsubishi to get this TV with promises of having the issues resolved with HH Gregg each day. As of this date, Mitsubishi has my cashiers check and I have a broken TV. This entire episode first with not being able to repair a 4year old $4,500 TV and now Mitsubishi dragging their feet on their offer is ridiculous and this type of customer service needs to be documented. I feel that I am being taken advantage of and don't know where else to get help in order to resolve the problem. To date, I am out $350 for the repair parts of the WD-62725 TV and another $100 for a service call, $700 sent to Mitsubishi per their letter for the purchase of a new replacement "good faith" TV.

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    Reviewed Aug. 21, 2010

    We purchased an 82-inch Mitsubishi Big Screen TV model #WL 82913 in Feb. 2004, at a cost of almost $20,000. We were never informed that bulbs had to be changed on a regular basis, almost yearly at a cost of almost $500.00. We recently called to order a bulb and we were told by someone in the Philippines that they were "no longer available". After hearing this we proceeded to get in touch with Mitsubishi directly, which is almost impossible. A gentlemen, Robert returned our call and yes, NO MORE BULBS. After some discussion as to what we were to do to have our TV serviced, we were informed that we could buy a new set and take this one to the dump! To say we are outraged is putting it mildly. I know we are not the only people we have purchased this very expensive TV. Any help would be greatly appreciated.

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    Reviewed Aug. 16, 2010

    I have had nothing but problems with my Mitsubishi WD-65831. I noticed a "blooming" problem perhaps 3 months after owning the TV. If you notice on contrasted images, black screen with white (credits on movies), it is easily noticeable. You'll eventually notice it on just about everything. I had taken the TV in twice at an authorized dealer, but the problem was never understood/fixed. In addition, since owning this for a few years, I seem to have to replace my bulbs every 9 months or so. I have been through 4 bulbs now, and I need a 5th.

    My biggest issue with the TV is not the constant bulb replacement (yes, it stinks to shell out $150 each time), but the quality of the image on the screen. The blooming washes out colors, and has gotten worse over time. Does anybody know if a class action lawsuit has been filed? I would gladly join the suit, as I feel it’s quite merited. I am out of warranty, and have heard numerous owners that have the exact same problem. I have yet to read a great review on my model. I am an unproud owner since 04/2007. I need to replace the light engine on the television (so I've read) with one that doesn't seriously degrade video quality in a short amount of time. The estimated fix is $500-$1000.

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    Reviewed Aug. 9, 2010

    This is my second post to update you that my warranty company said one day they will consider it a lemon. The next day they said they will fix it; They have been out 4 times with bulbs. The longest bulb lasted a week. It is still not fixed. Anyone who buys a Mitsubishi is an idiot and I am top on the list. I have had one of the other Mitsubishi and never had a problem with it. They know they built junk and won't stand behind the problems we are having. All of us need to go get signs go to the store you bought it at stand outside. Give people copies of consumer affairs reports on Mitsubishi. I like my other term and take ours to where they have to make money the selling of there junk. At least others won't get screwed . What about a suit? We have enough names on here, don't we?

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    Reviewed Aug. 7, 2010

    We bought a Mitsubishi WD-65831 in Dec of 07. In Jan of 09 the ** bulb went out. We were out a of a TV for 8days, waiting for the thing to be fixed under warranty. It's now Aug 7th and again we are out of a TV due to the ** bulb. I called a customer support number, gave them the model number and serial number of the TV and was given a new bulb and offered overnight shipping to get it here in what will be 5 days. It's Saturday and the order won't go in until Monday. They ship on Tuesday to get here on Wednesday; I did buy the extended warranty but 35 bucks is better than $249.00 for the bulb and $75 for the installation. fee.

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    Reviewed Aug. 2, 2010

    I purchased a Mitsubishi TV 57 inch in 2006. Every 9 month like a pregnant woman, I have to replace the bulb which cost 200.00 dollars on an average. I purchased this TV as my husband is a disabled veteran and needed something he could enjoy, but there is no enjoyment in living on disability, having to put out $200.00 a year on a bulb which also means having to do without the TV for a few days waiting for the bulb. And none of this counts what it cost for the extended warranties. This is truly a financial burden and I cannot afford to replace the TV right now.

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    Reviewed July 27, 2010

    I purchased a Mitubishi DLP 60-inch TV from Hhgregg in Indianpolis, and I am having the same issue bulb replacement. I didn't have the TV for a week and the bulb burnt out right out of the box. I refused a floor model, so after a year and a few months, the bulb is out again. I called the warranty people and they have put 2 OEM bulbs they call it and one generic, and it still doesn't work. Now they are asking for a factory bulb . I am glad I purchased the warranty but the tech told me that this happens all the time and most Mitsubishi TV will only except the factory bulb . The warranty companies trying to save money will throw anything cheap in there if they can. I know that I paid $1,499.00 and now these are down on Hhgregg website to $800.00, no wonder.

    So those who don't get the factory bulbs most likely won't last long. Don't buy generic or any other type according to my tech. They should be responsible to fix this situation, Mitsubishi that is. We need to write on all web sites everyone about the trouble and don't buy this product. If I only knew now what I know, I wouldn't have purchased a Mitsubishi DLP. Warranty companies that Hhgregg deal with are trying to cut cost and corners, and with this comes more trouble and additional cost and time for them and me. If Mitsubishi cuts cost and sells to us at cost, and shipping it would do them a great deal of good promotional wise. But they won't and we need to tell everyone to don't buy these products. It hurts our pocket, they need to help us consumers

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    Reviewed July 22, 2010

    I purchased my Mitsubishi TV in March of 2007 and have had to replace the lamp 3 times, or every year, so far. This is model no. WD-65731 Mitsubishi DLP HD TV which cost me roughly $2000.00. The first year the lamp went out 1 week before the warranty ran out. This should have been a sign for things to come. Mitsubishi replaced this lamp at no charge. The new bulb was sent with a 90-day warranty. I then called and complained that the warranty for the new bulb should be for at least for a year. They assured me that I shouldn’t have a problem with the new lamp, but I did.

    The second lamp went out about the same time 1 year later. After spending hours on the phone, they replaced this bulb. Now I have the same problem again, the third lamp has gone bad after about 1year 4 months. Consumer Relations has not helped at all. It has been a constant battle all the way to Vigil White who informed me that the lamps are designed to fail and that I should expect to replace the lamp roughly every year. I believe that Mitsubishi has put out a poorly designed lamp and that it is defective and should recall the parts. Mitsubishi has just lost one more customer.

    We had used our tax return to buy this TV and it looks like we will have to buy a different more dependable TV next tax return year.

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    Reviewed July 16, 2010

    We ordered a replacement lamp for our Mitsubishi TV from Mitsubishi. We were told the price would be $170 and that is what they show on their records. Mitsubishi deducted $255 from our bank account. So far, it has been nearly two weeks, and still counting, and we have not received the difference.

    What we have had is a series of outsourced calls, probably India, and were told the matter is under review, and then only after we had to fax the invoice from the shipping box to them, which, incidentally said the price was $229. The whole thing smell of bait-and-switch or gross incompetence. Our only advice is to use a credit card, not a debit card, if you have to buy from Mitsubishi so you can stop payment.

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    Reviewed July 16, 2010

    I purchased a DLP WDY65 TV from Circuit City in Hattiesburg, MS shortly before they went out of business. After 2 months of having the TV, the heat sensor went out and they contacted someone to replace it. Six months after that, my lamp went out. After spending over $150.00, I finally got it fixed. Then 8 months later, my lamp went out again.

    After contacting the lamp manufacturer, they told me that the lamps only last for about a year or two and they have to keep being replaced. If I had known this from the beginning, I would never have a TV that I have to spend hundreds of dollars to keep up. This is insane. I have spent over $300.00 since buying this TV. I think that I should be reimbursed by Mitsubishi. If anyone knows of a class action lawsuit, I want to be included in it because this is just ridiculous for people to be scammed like this.

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    Reviewed July 15, 2010

    In 2005 I bought a Mitsubishi 62" DLP model# WD62725 TV from Fry's. No problems till now, the blinking light of death. I paid over $3,400.00 for this TV and only got 5.5 years of use out of it. I tried to repair it myself by replacing the 4 capacitors that one report said could be the problem, but no luck, the light is still blinking. I had no idea that the problem was this bad, but something does need to be done about it. Please anyone help us. Thanks!

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    Reviewed July 14, 2010

    In May of 2009, I purchased a Mitsubishi 65" projection TV (model # WD-60735). I live off of $675 a month to support 3 of us. We saved for 3 years to buy this TV. It lasted 1 year. Now it has what is known as the blinking light of death. I fixed it myself last month when it happened for the first time. I am not having that good of luck this time. So, my 2 kids and I gave up Christmas and birthdays and every other thing else for a little over 3 years for a piece of garbage. We have no way to pay hundreds of dollars to have the piece of trash fixed or even to have it looked at to see what is wrong. I just want to know how to find an attorney who is willing to start a class action suit against Mitsubishi. They are obviously aware that their product is defective. Just look at all the complaints against them.

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    Reviewed July 13, 2010

    We purchased a WD-Y65 DLP 65" TV a few years ago for too much money! We have replaced the bulb 3 times already, and now, the TV light blinks and turns on. But the screen is black, and then, the TV shuts off after a minute!

    Now, we are by no means rich, and we have no money to get it repaired! When you work hard to save money for something, you expect to get your money's worth out of it, not have to keep putting more into it! A bulb is $200-$250 a pop! Paying thousands of dollars for a TV that needs a bulb at least once a year is ridiculous!

    Mitsubishi is an awful company, and it has terrible costumer service! Wow, are they taking all of us for our hard-earned money?! I will be looking into something to get these problems noticed! No more talking. Now, it's time to do! Do not buy a Mitsubishi TV!

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    Reviewed July 7, 2010

    I purchased the Mitsubishi DLP TV new several years back, Model WD-62727. I had it for about 3 years and the TV is now dead with the blink light of death. I replaced the lamp twice in the 3 years span. I can not afford a new TV so my house has no TV. I am stuck with the 1-year cable service deal and no TV to watch it on. I did a search online and found that thousands of people are having the same problem with this model of TV. Mitsubishi should be held fully responsible for this defect and should replace the TV with a new one. I can't believe they have this much complaints and have not come forward with some kind of solution. I have no TV for the last year and stuck with a 1-year cable contract with no TV to watch cable or any other DVD programs.

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    Reviewed July 1, 2010

    We finally saved enough money to buy the big TV. We searched for months and thought we found the "Best Buy." That's when the nightmare began. We spent over $3500.00 on the TV, then another several hundred buying all the protection stuff that goes along with it, thankfully including the protection plan that Best Buy offered. The first year it spent over a month in repair for lamp work.

    The second year, we sent it back for the same repairs. The third year, we bought the extended plan for repairs and had to send it back for repairs. This time it was gone for over 2.5 months. We have asked and asked about lemon law type of stuff with no success. They said it was bad enough. Best Buy, by the way, was a fight to get any of this work done. I feel like I was trying to get a law degree. Now it is not covered and hasn't worked on over a year. It just sits in a living room that we now don't use. This has been such a sore spot in our home we finally just took the sofas out of the room and put them in the other living room with the $800.00 Visio TV that has been one of the best purchases of all time. I will never buy another Mitsubishi again. Can you believe this company does work for the defense of our nation?! If anyone out there knows how to get them to take this TV back and give us a refund please let me know.

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    Reviewed June 29, 2010

    We have an export company and in one of our departments in Nicaragua, in small town, we fix TV. A year ago, one of our best clients wanted to fix a Mitsubishi and we open an account with Mitsubishi which was very difficult (worst than buying an atomic bomb! for saying). We fixed that TV. This year, another customer with the same problem wanted a big TV to be fixed and we ordered a part that took 3 months to arrive. By mistake, the company didn't send a second part needed for this same TV and now we wanted to order it, but they say that they could no longer send us another part because we fixed the TV in Nicaragua! After almost 1 year 1/2 of having an account with them, our client , you may imagine is so upset with us, ready to sue us.

    Mitsubishi says that we didn't tell them we fix TVs in Nicaragua, but I have proof they knew. Now, the part they sold us recently can't fix our client's TV because we need the other part they don't want to sell us anymore. They were very unprofessional, rude and with no manners whatsoever. Losing a client, probably they will sue us and we lost money. They gave us 30 days to return the part we have there now but it will probably take us longer to have the TV back in the USA. I will recommend never to buy these TVs again.

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    Reviewed June 25, 2010

    My husband and I purchased a Mitsubishi wd-52525 in early 2005, paid over $2500 for it. Within the first year, we had to take it to a repair shop with problems with lines in the picture. We got it fixed then, wham! Not even 6 months later, it wouldn't come on; green light was blinking. I was told we needed a lamp. We bought the lamp; that was not the problem. A circuit was bad. $200 later, it's fixed again.

    Then 6 months ago, we went on vacation, unplugged the TV, came home and plugged it in and boom. It wouldn't come on at all. We just took it to repair shop. The man said the optical board was bad, $1000 to fix it. We paid $75 for that diagnostics and decided to get a second opinion. We took it to another repair shop, $40 to diagnose. We come to find out that the main module is bad and it will cost $650 to repair. Ouch. We can buy a new LCD for less than that so it's 5 years later and $3000 wasted. The TV is **!! We will never buy from Mitsubishi ever again.

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    Reviewed June 17, 2010

    Purchased a 73' TV for 5000.00. About 5 years ago. Repeated bulb replacements and light engine. It's out again and can't afford to fix it again. Same as all the other complaints on this board.

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    Reviewed June 14, 2010

    I purchased a 52 inch TV from Best Buy on 06-2006 for $2,000.00. 6 months later the light engine went out. It was still under warranty. The lamp has been replaced twice. It hasn't had a good picture since. The E2P circuit board has been replaced 3 times. (This is the short term memory board). Mitsubishi sends faulty parts and they have to be replaced or reprogrammed and now for the fourth time, the E2P board is causing the timer light to blink and the TV won't come on.

    A television that costs over $2,000.00 should last more than 4 years without having so many problems. It is a piece of junk and when I have called or written Mitsubishi, I have to get very stern with them for them to do anything. Sometimes, they don't have an answer for anything. I thought I was buying a good product. I could have gone to Wal-Mart and bought a plasma TV for less and probably would have been a better TV. I won't ever buy another Mitsubishi product again. They need to be sued now.

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    Reviewed June 11, 2010

    I purchased a $20,000 big screen TV in 2005. I need to replace the lamp every year or so. Now Mitsubishi has stopped making this lamp! I am left with a perfect TV and custom built cabinet but it doesn't work because the company stopped making normal maintenance parts! I have a useless 82-inch television in a custom built cabinet. $25,000 investment that is useless because I cannot locate a simple TV bulb replacement part. No warning from the company that I should stock up because they would stop making this part!

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    Reviewed June 9, 2010

    I've had the same problems listed by most of the people above. I spent nearly $4000 for my TV and have to replace the lamp in an ever decreasing amount of time. They are now down to lasting about 4 months or so. The current one is till working but the TV will shut down costantly on me. It's very irritating to say the least. I will never buy another Mitsubishi product again. I feel ripped off.

    My $4000 TV was a rip-off and is a total lemon. I have already spent over $500 on lamps and they are now lasting me only 4 months apiece - and even when the lamp works, the TV will shut down on me. I don't want to pay money to attempt to fix it because it's a black hole!

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    Reviewed June 8, 2010

    I have owned several Mitsubishi devices over the years. The latest, now 5 years old is a WD-73927 TV. Mitsubishi advertised this as a true 1080p TV. It was found out after 1080p devices came to market that this was a hoax. The only input is FireWire and this TV does not work with any of my 4 firewall devices (hard drive, 2 laptops, and camera). Mitsubishi is a very deceptive company and will not correct these issues and make good with their customers. I would never ever purchase another Mitsubishi product ever again. They have the worst customer service on the planet and have very deceptive marketing. The best part is that this TV cost over $6,000.00 new, and yes you read that correctly.

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    Reviewed June 5, 2010

    I have Mitsubishi DLP, same thing happens as described by others. It continually shuts off over and over and over. I had extended warranty and got another one. After 3 months, exactly the same thing. It’s a terrible engineering flaw. I will never purchase a Mitsubishu again.

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    Reviewed May 31, 2010

    I purchased Mitsubishi model WD-62525 Projection TV in Dec. 2004. In about Nov. 2005 (11 months after purchase) we had to have the bulb replaced and since then it’s been multiple bulb replacements. Then, the lines were going through the entire picture on the screen. Then, the green timer light started flashing. We couldn’t get the TV to work even after several attempts to "reset" it as suggested in the manual.

    Finally after several months of the lines and the bulb replacements, we called Mitsubishi Tech Support. I was told I would have to call a local "approved" TV repair shop for a service call which would cost about $200 just to get someone to come out to look at it! There was no guarantee they could diagnose the problem or fix or repair it! This $200 was only a diagnostic fee and did not include parts or labor. It’s simply ridiculous! Needless to say, the TV is still sitting (useless) in my home and hasn't worked since last year! I can’t afford to fork out that kind of money on a "chance" that the repairman may find the problem!

    After reading this page, a resolution doesn't look promising either! I have held out on taking it to the dump in the hopes that someone out there may be able to help our unfortunate circumstances! I paid about $4500 for this TV through Best Buy and loved it for the first year or so! After that, it’s been problem after problem. Mitsubishi should stand by their products and do the right thing by either repairing the TV or replacing it! How can so many complaints be made regarding so many of the same issues with their products, and nothing be done by Mitsubishi to rectify them? In the future, I will never buy or recommend another Mitsubishi product to anyone.

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    Reviewed May 27, 2010

    I bought a Mitsubishi 62" TV in Oct. 2005. The first lamp lasted almost three years. The second lamp lasted less than two years. The third lamp lasted four months. I am going shopping for a new TV. I can guarantee you it will not be a Mitsubishi.

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    Reviewed May 24, 2010

    On March 29, 2006, we purchased a 73" Mitsubishi TV, model Wd-73727 and paid $5,000. Within 1 and 1/2 years, we had to have the light engine replaced, which Mitsubishi did replace as it was defective, along with so many other people we had to wait for over 3 months for the part to arrive. We also had to replace a light bulb. We have had to replace a second light bulb and now a third. Now the light engine is again going out. We have been told it will cost $3,000 to replace the light engine. The repair company has advised us to junk the TV and get a new TV as the repair cost is higher than a new TV.

    My first projection TV, a Hitachi, lasted 25 years with one minor repair. What has happened? I feel cheated and will never purchase a Mitsubishi product again. I also intend to ask Best Buy to stop carrying their products. I will be a willing participant in any class action law suit. We are out our initial purchase cost of over $5,000, plus the recent light bulb purchase of $400 with tax and shipping. I have no idea of how much a replacement TV costs, but I assume that it will be several thousand dollars.

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    Reviewed May 23, 2010

    I purchased the Mitsubishi WD-62725 in 2006. During the first 2 years, I did not experience any problems. However, now over the past 2 years I have had to replace multiple bulbs. In addition (and what's worse) the TV shuts off while viewing continually! It is embarrassing and frustrating to say the least. If I could afford to, I would take it to the dump now, but having paid $3,000 for this set, I can't warrant giving up just yet. Please, someone out there who has the means and ability, help us file a lawsuit. There needs to be some responsibility taken by Mitsubishi to help remedy this situation.

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    Reviewed May 23, 2010

    Five years ago, we purchased a Mitsubishi WD52725 television. About a year after the purchase, we started noticing lines running through the picture. When we questioned Mitsubishi, they informed us that they no longer make the parts we need to fix the TV. And, although they promised to get back to us, they never did. They are very difficult to get a hold of and very unhelpful. So we have been watching a poor picture for three years. Now, we have the dreaded blinking green light. At the very least, it would be nice if Mitsubishi would pay for the disposal of this thirty five hundred dollar piece of garbage. It looks like they have stolen a lot of money from a lot of people. I would suggest no one ever purchase anything associated with this company. I have already talked one person out of buying a Mitsubishi automobile and have warned several people to steer clear of any electronic products.

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    Reviewed May 21, 2010

    I purchased a Mitsubishi wd-62525 through Rent-A-Center (thank goodness!) in 2006. I have had to replace the bulb every year since. The only fortunate thing was that I bought it through Rent-A-Center so I didn’t have to go without my TV until now. I will make sure to read this site before I buy again!

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    Reviewed May 18, 2010

    I've had my 57" WD 57733 for 2.5 years and I haven't had to change the lamp once yet, nor have I had any problems with it and we use this TV constantly. It runs sometimes 12+ hours each day or more on most days. With a large purchase such as these TVs, consumers really need to do research regarding things like equipment maintenance before they buy. Every DLP requires lamp replacement and I was aware I would need to change the lamp every 1-2 years before I purchased it. If you failed to research that before you spend thousands on a DLP, then you really have no one else to blame but yourself.

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    Reviewed May 17, 2010

    I purchased a Mitsubishi HD TV in 2006. Its lamp has been replaced 4 times, each time the lamp life decreases. The last lamp lasted 4 months. It's amazing to see so many others who are/have experienced similar problems. Now the TV’s red light comes on and shut down. It stays on for about 1 minute or less, shut down and the red returns. I wait 2 minutes, and turn it on, the cycle repeats itself. We should all file a class action suit against this company.

    I am on a fixed income and my wife was laid off due to lay offs at GM. Our budget does not allow for additional expenses, such as TV repairs. Therefore, the $2000.00 that we used to purchase the TV with is a perfect example of throwing away our hard-earned money.

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    Reviewed May 17, 2010

    My husband and I have had the same experiences with our WD52725. We paid way too much for this TV 5 years ago to spend over and over again for new bulbs, service calls, and repairs. We thought there was already a lawsuit in place, but I guess everyone's just blowing smoke and making threats. Please post your complaint with the national BBB. As of today, Mitsubishi is still in good standing with them!

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    Reviewed May 17, 2010

    My son purchased this TV for us. We loved it until six months later when the bulb went out. Then about once a year or less, we've had to buy the last two bulbs for $230.00. The last bulb lasted two weeks. Now, it's making a loud noise. I think it's the cooling fan. It's a piece of junk bought on 6/2006--repaired 6 times and still without a TV. I am now a widow living on fixed income, and I can't put more money into it. Something should be done by Mitsubishi to fix or replace everyone's set.

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    Reviewed May 13, 2010

    We bought Mitsubishi 52527 for $2,000 three and a half years ago. The bulb went out a year later. It was still under warranty so it was replaced, but now the bulb has gone out again just yesterday and the TV is of course no longer under warranty. What can we do? With as many complaints as there are, Mitsubishi should really consider their consumer base and there diminished reputation and deal honestly with us customers who are now out of a lot of money.

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    Reviewed May 12, 2010

    I bought a Mitsubishi 52725 television in December of 2004. I paid over 44,000 plus another $900+ for the five year extended warranty. The first bulb went out less than a year of ownership. The second bulb went out after 8 months. I replaced the third bulb a little over a year after that. I had a "T.V. that will shut down in one minute, please check the air flow". The message comes up many times. I constantly cleaned filter and vacuumed television almost weekly.

    I had a repair man fix problem (luckily was still under warranty) and everything was fine. About a year after repair, the blue screen was the only thing on the television and the sound was on. I had it repaired (again still under warranty).

    Now the stupid set had lines going through as if it was static. Sometimes the lines would evade but other times the screen would jump so bad that I would get headaches. Not the television has the blinking red light and won't turn on. (Now no warranty) God only knows how much it's going to cost to get this piece of junk fixed. I can't sell it as people know that this television is a money pit.

    We work hard for our money and yet we have to throw it away on repairs and bulbs that never last. What a shame! Hopefully my story and others will deter would be buyers to avoid entirely all Mitsubishi Televisions! You want to own a reliable television? Go to Wal-Mart and spend $400 instead of over $5,000.

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    Reviewed May 11, 2010

    Purchased our Mitsubishi 57" TV from Best Buy along with the extended warranty. After less than one year, the lamp went out. 6 months later, the lamp went out again. 8 months later, you guessed it again. I called when the third one went out and was told that I had already had the lamp replaced twice. But we have a 5 year warranty. Yea, but you can only have each item repaired once they had already given us an extra. Although our warranty doesn't state any such thing. When I spoke with the repairman, he said that they have had lots of problems that's why they changed the policy at the request of Mitsubishi. Something should be done. Mitsubishi knows there is a problem and they should be made to fix the problem or replace the TVs no matter how long you have had them. It is a design problem. Fix it and take care of the people that have purchased your product. What can be done?

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    Reviewed May 10, 2010

    I bought a Mitsubishi WD-52525 in 2004. It's been a great TV until now. The set will not turn on and the timer light is blinking green. I've tried resetting the TV as described in the manual to no avail. I've found many references to the BGLOD (Blinking Green Light of Death) with this and other models of Mitsubishi TVs. So, this is not an uncommon issue with Mitsubishi TVs. And it stinks to spend so much money on a TV only to have it fail like this. Mitsubishi Support is a joke.

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    Reviewed May 6, 2010

    We purchased a WD-73732 for $3800.00. In less than a year the light engine went out. Thanks to my wife doing some research, we found out there was a recall on it. Mitsubishi did not give us this information and we talked to them on numerous occasions. They replaced the light engine and now we are on our 4th bulb in 2 1/2 years. This is ridiculous.

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    Reviewed May 3, 2010

    I bought my 60" theater 3D TV about a month ago and for the last two weeks, the image on TV freezes and then it goes off by itself. I paid a little over $1200 and I'm really upset. I feel like I was robbed without a gun. Not from where I got it, but from Mitsubishi. I'm really upset because I'm a hard single working mom, and it's not right for this manufacturer to steal money like that when they know their TVs are just a piece of **.

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    Reviewed May 3, 2010

    Bought a WD-52725 in Nov. 2004. Have replaced lamp twice. Green light flashes fast and cannot reset. In the past, I have been able to reset multiple times over a couple of days and the TV finally comes back on, but this time may be dead for good. Had a friend that bought at same time and he died 2 years ago, so I guess I am lucky it has lasted 5+. Will never buy a Mitsubishi again.

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    Reviewed May 3, 2010

    I purchased on October 3, 2004 a WD-62725 which cost $4500. The other complaints, as well as own experience says, if it has the name "Mitsubishi" on it, it is a piece of crap. I freely share that view with anyone who will listen. This company has no business doing business anywhere in the world. I guess we are back to the old days. If it's made in Japan it is cheap and unreliable.

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    Reviewed April 30, 2010

    I purchased my television from Tweeter Electronics in early 08. I paid 599 for the warranty plus the warranty offered by Mitsubishi. During the first year, the light engine was replaced three times. After the fourth, the company located in California sent me a new 73 WD TV. 20 days it went out...blinking green light and no picture but sound. They informed me it needed a software update. They sent me a 4 GB USB stick. I think it's shady that they don't tell customers that the DLP chip from it was defective and they had extended the warranty on the TV from the manufacturer to five years. Had I not know this I would be stuck with a five thousand dollar TV. The company did replace the TV after many ugly threatening phone calls and sent me the UP grade which fixed the TV. Why couldn't they have just informed us of the upgrade before the TV was out 9 days?

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    Reviewed April 29, 2010

    I purchased a new 60-inch Mitsubishi WD60735 television from Circuit City in Feb. 09 for $1100.00. The bulb blew in March 2010 ($210). April 2010 the light engine went out. They want $900 to replace it. Both of these parts are manufactured by Mitsubishi only. I'm thinking does this dishonorable shameful company make TVs with the selling price so low that you buy only to make their profits from the parts they should have put in it the first time? This is low down.

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    Reviewed April 28, 2010

    My Mitsubishi WD 52725 continuously produces a blinking green light. The TV shuts off from a local outage and the green light will not stop--should be reset. It was a $3,000 unit which I bought in 2005. In 2010, I may be looking for a new unit and that sucks.

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    Reviewed April 28, 2010

    We bought our 52" WD 52525 TV from Best Buy in late 2005. It cost us $3,500.00! We have never spent that much before on a TV and have had our TVs for a long time. We went with this one as the clerk said it was the top of the line for upcoming technology. Within a year, we had to replace the lamp. It was very expensive!

    Plus, we have to pay for pick-up and delivery for the TV because it is so big. The bulb has had to be replaced almost every year. I contacted Mitsubishi and was told it may go out yearly. We could have bought a TV from Walmart for all the money we have invested in this TV. I think Mitsubishi needs to stand behind their products better than they are. I'm still fighting with them to get some kind of compensation. I'd really like for them to buy it back from us. Something needs to be done!

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    Reviewed April 25, 2010

    We bought a Mitsubishi 52" DLP TV in June 2006 for $3000, and we're undergoing our second lamp replacement last week when the technician discovered that replacing the lamp was not going to fix the TV. We have other problems that he couldn't even diagnose! Now we have to wait for a factory rep to look at the set! We have $1000 in maintenance in this set in less than 4 years, a total of $4000 invested, and a TV that does not work. And we have no idea of how much more money we will have to pour into this lemon to get it to operate until the next breakdown! If there is a class action lawsuit out there, count me in!

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    Reviewed April 24, 2010

    We received a WD 52525 as a wedding gift four years ago. The first lamp burned out before the 1 year warranty expired. We thought it was odd but then again the factory lamp may have been bad we thought. About a year after, the second lamp went and cost us about 400.00 dollars to replace. That is what we have been dealing with year after year. We recently installed our fifth lamp (in a 4 year old TV) after having the fourth work only for a few months. We have now come to find out that we have bad capacitors on the power supply PC board. The cost of repairs and parts for this is over $1,000. The TV cost $3,000 new and it has cost us almost that much to watch it for four years.

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    Reviewed April 22, 2010

    We spent over $3000 on a Mitsubishi TV less than 4 years ago. The lamp burned out within the first year. Now the TV keeps shutting off, getting a message saying the airflow is blocked - which is not. And just this morning, the TV shut off 3 times, the lamp light was on! Again? Are you kidding me? Is somebody going to help the hundreds of consumers with this same issue? What a ripoff! The consequences I'm facing from buying this TV are financially-related! I spent over $3000 on a TV only to replace parts in less than a year. And we're talking parts that cost hundreds! What a joke!

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    Reviewed April 22, 2010

    I have a WD62827, which I was told by the salesperson was the best on the market in 2006. After 4 years use, I have been told it will cost $1,200 to replace the light engine, mirror came unglued and the main electrical panel. I would advise anyone considering a Mitsubishi TV to not purchase one. Their quality and customer relations is terrible.

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    Reviewed April 21, 2010

    I spent almost $3000 on a Mitsubishi 52" DLP TV. Before the first year was up, I had to have the light engine replaced shortly after lamp was replaced which should have lasted a lot longer. It worked fine for a year and a half, then another lamp replacement was needed. Now the TV started getting colored lines then the green light stays on and won't turn on.

    While researching the problems, I found out that a lot of other people are having the same issues with Mitsubishi TVs. Should there not be a product recall? Or a class action suit? The company should stand behind the product they sell. Most people cannot afford to spend $3000 on a TV and need to replace it within a few years. Something needs to be done about this issue!

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    Reviewed April 20, 2010

    I have owned my 62" DLP Mitsubishi TV since July of 2005. Since then, I have bought 3 lamps and had the chasis replaced by a Mitsubishi technician and the TV still doesn't work. Now I'm told the driver could be out on it. If these TVs only last 4.5 years, that is a joke for the $3,000 I spent. Someone please hold these jokers accountable. There must be a class action lawsuit by now.

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    Reviewed April 19, 2010

    We purchase our WD-52628 in January 2006, we have replaced the lamp 4 times and now the TV does not turn on the sound comes on but the picture does not after a few minutes the red light comes on and we reset it and try again, sometimes it takes 3 hours for the picture to come on, we wished we never purchase a Mitsubishi, we never had any problems with other brands.

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    Reviewed April 17, 2010

    On 10/5/05, I purchased a Mitsubishi WD-52527 for $2,499. On 10/18/07 (three years later), I had to replace the light box and lamp. Having worked for RCA, I knew that if I complained about it, Mitsubishi would do something. They cut the price on the new assembly $100. Now, the lamp warning light has come on and I will have to purchase a new assembly again sometime soon. The second one now has lasted me two and a half years. That means that since the set was delivered to my house in 10/05, I will now be on my 3rd light box in 4/10!

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    Reviewed April 17, 2010

    I purchased my Mitsubishi TV about three years ago. My husband and I deliberately choose Mitsubishi since we had such great luck with our old console Mitsubishi. After only a couple of weeks, the lamp went out. We were told that it had probably been damaged in the store and they graciously sent another lamp at no cost to us.

    After about 6 months, the new lamp also goes. We had been told by the representative in the store and the Mitsubishi representative on the phone that the lamps should last for about five years. My husband and I packed up the TV and brought it back to the store. They replaced the entire TV and we again went with Mitsubishi.

    After getting this new TV home, the lamp has gone three times and we are today looking to replace a fourth lamp. Customer service for Mitsubishi could not have been any more pleasant any time I have spoken to them but they have no solutions and they certainly are of no help. I was told last time that I had to replace the lamp and then wait to see how long it lasted in order for them to entertain the thought of maybe reimbursing me.

    What? I had a tech come to the house that replaced the lamp for me one time and he informed me that the bulb does not last that long and that I must watch too much TV. I have three kids that are all in school full time and play two sports so there is very little time during the week and even less time on the weekends to watch. My husband and I work very hard and to have to pay 250.00 annually to keep up a TV is absolutely absurd.

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    Reviewed April 15, 2010

    I bought a Mitsubishi DLP 65 in Jan. of 2008 with warranty. Only 2 years in this TV started having lamp indicator light coming on. Called for lamp replacement and had it replaced in store. 5 months later the lamp is out again. I bought this TV to watch, not to replace lamp. I have not had issue with my previous Sony products. Unless Mitsubishi is doing something about their "unreliable pieces of trash they are making", I will just have to get rid of this trash and tell all my many, many cousins (over 50 heads of household), friends, co-workers, classmates, church goers, and neighbor communities about the junks Mitsubishi is making.

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    Reviewed April 13, 2010

    I've had this TV for 1 year and 4 months. Just out of warranty. I experienced the TV going in and out of normal picture color. Finally, it went out completely. I thought it was the lamp, but the technician for the shop told me it was the color wheel? 400.00 dollars later, I got my TV back and hope something else doesn't go wrong. I won't buy another Mit product, period!

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    Reviewed April 9, 2010

    I bought a 73" Mitsubishi TV, 734 Series, Dec. 2009 for my husband. He is disabled and watches a lot of TV and the big screen was perfect, or so we thought. Less than a year later, white and black specks started showing up on the screen. It started off just a few then they became numerous, to the point we could no longer watch the picture. It is now sitting in my dining room on the floor. We had a repairman come out and he said it needed an optical light engine. He said the cost was over $1,000 plus labor. After paying over $2,000 for the TV, this is unacceptable. When we called Mitsubishi, we were told we were no longer under warranty. So what do we do now? If someone will file a class action suit, please add my name.

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    Reviewed April 8, 2010

    I bought a 72-inch Mitsubishi 2 years ago and before the warranty was up, I had to order a lamp. I watch TV only in the evening for a couple of hours. I was told the lamp would last for at least 3 years. This is absurd. My other TV was a Panasonic 32-inch, the old heavy kind of TV that I bought new 10 years ago just this year went out. I have never had any trouble with it and it lasted 10 years. I never replaced one part on it or had any service calls at all. I would like to know why Mitsubishi does not make a part that lasts longer. I wished I would have researched Mitsubishi before I bought my TV

    The stories are nightmares. I am on a fixed income and the TV although watched sparingly, is my only source of entertainment. I am sad that Mitsubishi is trying to scam people. They could make a part that lasts 10 years but they choose to rip people off by putting in inferior parts so that the people will be forced to buy new ones. My friend is a frail older man that bought a 65-inch TV only 3 years ago and only watches the news at lunch and in the evenings. His lamp lasted only 3 years but was off the warranty and now he has to buy a new lamp. No telling what will go bad even after that. He may choose not to buy one as it is so expensive.

    What ever happened to TVs that lasted for 10 years without a problem. I am ashamed of the greed these companies enforce. Yes, they enforce greed and we are the ones having to pay through the nose for their greed. I thought Mitsubishi was a reputable company, but I will never buy a product from them again. I am so sad. If my lamp or any other repairs occur again, I will simply have to live without. It is a shame that Mitsubishi is doing this, a real shame and I hope they realize that they cannot keep treating their customers like this.

    This has caused me much stress and I am not looking forward to replacing other parts because I can't. I will simply have to forget about TV altogether and just look forward to reading. I cannot afford to buy books but I can certainly check books out at the local library. I just thank God that I love to read. I cannot afford to go to a lawyer about this, but I do want something to be done. I am praying that if Mitsubishi gets enough complaints, they will start making TVs to last at least 10 years without any kind of breakdown.

    For people like myself, that would mean the world. For everyone that has had trouble with Mitsubishi, they should replace their TV with one that lasts a decent amount of time like my 32-inch Panasonic that lasted for 10 years without one thing going wrong. Mitsubishi produces quantity, not quality. It is a shame, a low down shame. I am sad in my heart that they have no qualms about cheating people.

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    Reviewed April 6, 2010

    I've had my Mitsubishi 57" for less than three years and the third lamp is out. Is this the way you make TVs? I bought a piece of garbage for it to need a lamp a year. I can't afford $250.00 per year. I want a decent TV, I paid a decent price!

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    Reviewed April 2, 2010

    My Mitsubishi 62525 has had a lamp fail in one year, maybe 300 hours. Now, I have the green light blinking, has anyone looked into a class action suit against this issue, apparently the TV is junk, as I and many others have written in about.

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    Reviewed April 1, 2010

    We've had the TV bulb replaced as well as the fan, and these cost $1,000 of repairs. The TV was on warranty, but the warranty ran out in August; and we now have the blinking green light. This TV is a piece of junk. We paid $7,000 for it seven years ago. To add, I called Mitsubishi and was told that it's not their problem and to call the place we bought it from.

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    Reviewed March 23, 2010

    I have had my 2009 Lancer for a year and half now. I bought it brand new. Sure enough a few months into owing it, I noticed paint chips by the passenger doors/rear quarter panel. I took it to the dealership advised this doesn’t seem right. They said road conditions are not covered under warranty. I explained the vehicle I traded was a pickup truck 2000 that had over 200,000 kms. I drove the same roads and it hardly had any chips! So I have taken it to Mitsubishi Canada to see what they can do. Paint chips to rear quarter panels, hood, trunk; it’s a joke the paint almost peels right off. I want my car to be fixed. It’s not the consumers fault that Mitsubishi uses cheap paint that can’t withstand. "Best backed cars in the world?” We will see about that.

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    Reviewed March 20, 2010

    We purchased a 73" Mitsubishi DLP in late 2006. It seemed to be great at first, but about a year and a half later, we had to replace the lamp. (The salesman said it would last 3 years.) Shortly after the first lamp replacement, the light engine failed. Good thing, Mitsubishi decided to extend the warranty on this part.

    Three weeks after the light engine was replaced, it went out again. We went about another year and a half, then the lamp goes out again. We bought another lamp, and two weeks later, the TV showed signs that light engine is going out.

    We bought this TV, because we had had a 60" Mitsubishi for about 10 years with no problem. We will most certainly never buy another Mitsubishi product again. In addition, when I e-mailed Mitsubishi, they said the maximum lamp life is 2 years and that they're sorry about the light engine. Nice.

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    Reviewed March 18, 2010

    We bought a Mitsubishi 62-inch TV (model wd62525). We had problems from the beginning. Shortly after getting the TV in March of 05 the whole inside had to be replaced. We've replaced the bulb 3-4 times which was covered under warranty ($500) and had to have someone come to clean is 4-5 times ($100/time). Our warranty ran out on March 8th and our TV started having trouble on the 14th.

    What luck! After the TV has been on for a few minutes (about 10-15) it starts flashing brightly and the color goes out. I was told that Mitsubishi was a good brand, but now I'm not so sure from what I've been reading about reviews. I wish we would have known this earlier. We are now trying to get a hold of them to see how to get this problem fixed. We were once told by a tech that there was a recall on this TV. I haven't found anything online yet, but I'm searching.

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    Reviewed March 16, 2010

    I purchased WD-52525 in June 2005. This TV has been a problem for me since day 1. The lamp has failed 3 times, and after the first lamp, the TV died. Service company picked it up and had it for 6 weeks. It has never been the same since the day he delivered it back to me. The picture runs downhill to the left, and the color has never been good even after 2 more lamps.

    Now after replacing the lamp, the indicator for bulb replacement stays on all the time and Mitsubishi service tech assisted by phone trying to extinguish it. I paid good money for the TV and Mitsubishi should refund or replace the TV if they have one that works. I have read all the complaints and there are pages which blows my mind that they will not do anything about these bad TVs.

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    Reviewed March 15, 2010

    Green blinking light syndrome. Chassis removed (WD62725). Cost 775.00 because only one location for replacement and Mitsubishi doesn't produce separate circuit boards. This is a known defect, no recalls ever sent. Am curious about a class action.

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    Reviewed March 13, 2010

    We have owned Mitsubishi model WD62525 since Feb 2005. In December 2009, our chassis went out and Mitsubishi covered the cost of the part ($360) but we still had to pay for the labor ($380). We also had to replace the lamp and am now trying to replace the optical engine (our image is tilted). We have thus spent $572 to repair our model WD62525 and look to spent another $600 for the optical engine.

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    Reviewed March 10, 2010

    I purchased my Mitsubishi projection TV model #WD-52531 (52") in late 2006 or early 2007 from ABC Warehouse. The TV worked great until around the summer of 2009, when I started getting lamp lights on the TV. I had trouble turning on, especially when warm. By keeping the TV set on low power, I was able to make the original lamp last until the end of Dec 2009. When I finally got a solid red light on the TV, it would no longer turn on even after a reset. I purchased a new lamp and housing (part #915P043010) from a distributor called Vann's off the web for $230. Very carefully vacuumed, blew and cleaned all dust from back of television and lamp socket area. Carefully installed the new lamp being extremely careful not to touch the glass, as instructed.

    The TV turned on and worked great. Less than 8 weeks later, I am already getting the lamp light indicators flashing. The TV won't turn on, even when cool. It seemed to work okay a couple days after using the "reset" feature, but is now again repeating the same symptoms of a burnt lamp. Vann's (distributor) directed me to call Mitsubishi Warranty department, then Mitsubishi told me to contact the distributor. What a joke. I am out $230 for a lamp that is no good and $1000 for a TV that lasted 3 years. I'll never buy another Mitsubishi TV again.

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    Reviewed March 7, 2010

    This TV is the worst one I have ever owned. It has been in the shop 6 times in the 3 years I have owned it. First, they said it was too much duct that caused bulb to fail. Next, it was watched TV too much; "bulb has only 2000 hour life span". Of course, it's usually around Superbowl time or the World Series. No bulb I've replaced has lasted more than 6 months, sometimes as little as four months. One time I was told there was recall, so I took it in again, and again in 5 months, the bulb goes. Isn't there a lemon law on TVs? If not, there should be.

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    Reviewed March 6, 2010

    It has the blinking green light syndrome, which is a very common trouble indicator. Upon checking the internet for a solution, I found hundreds of people experiencing the same problem. Mitsubishi will do nothing to "make good" on this problem. It is a design / component flaw and the consumer should have better recourse that the $800.00+ fix offered by Mitsubishi. $3000 investment in TV is lost. if I were the only person to experience this problem, so be it. But, there are hundreds, perhaps thousands!

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    Reviewed March 3, 2010

    The green timer light keeps flashing and the TV will not turn on. I purchased it five years and two month ago. The technician states that chassis needs to be completely rebuilt at a price of $490. It has faulty connectors and I saw them; they are not flat but bowed out. This seems to be a wide-spread problem with this TV and Mitsubishi should consider a recall. The consequences are financial plus the fact that it takes approximately a month or more to get the rebuilt chassis back.

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    Reviewed March 1, 2010

    I have a WD-52525. Every year, I have to replace the lamp at around $200 a pop. Then some other thing went out. Service call and a part that he replaced because "there was too much dust." Fine. I paid $4000 or so for this unit. Surely, this was just a fluke. But no! This week, I got a steady red flash. The manual simply said turn off the TV and call a service provider. Are you kidding me? And you get sucked in and don't want to give up. After all, you invested $4000 that you are throwing down the toilet. You think that surely this will be the last repair. Why should there be any? Something at that price point (especially a television) should be unbelievably reliable. My brother also owns a similar Mitsubishi TV. He's only got half a screen. The other side black. Guess it's time to throw in the towel. It's a scam. No more Mitsubishi.

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    Reviewed Feb. 24, 2010

    My WD-65737 model was delivered 2 days ago with broken lamp according to technician that came out yesterday to inspect TV. No problem, technician said, I will bring you a new one tomorrow. Its tomorrow and technician arrives and installs another broken lamp! I'm ** now because I wish I would have read these complaints before I purchased and set-up this huge TV in my living room. Technician is coming back tomorrow with another lamp. I'm praying that this one works this time!

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    Reviewed Feb. 22, 2010

    I purchased a Mitsubishi WD 52725 LCD TV which is continually out of order due to a “green timer light" flashing prohibiting the TV to turn on. This despite extremely limited use (guest house in a home that we inhabit only 6 months per year). This TV is a “lemon". I should be entitled to some sort of compensation or replacement.

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    Reviewed Feb. 20, 2010

    We purchased a Mitsubishi DLP TV, WD-62825G, serial# 110932 back in 2006. We have only watched about 600 hours on this TV. For the last year, it has been having problems with green and pink lines running through the picture. We called Mitsubishi customer service and they went through a couple of checks and then told us to contact a repair service.

    I asked if there was a class action lawsuit concerning this TV and the customer service rep said that there was, but he could not tell me for sure what was wrong with the TV. We have not contacted a repair service because of all the information that I have gathered shows that that will not help either. Our problem is the same as so many out there. We paid about $4000 for this TV for it to only lasted three years. I am hoping that the class action law suit will go through and we can all get our money back!

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    Reviewed Feb. 17, 2010

    I have been trying to correct the picture mode on my TV for over a year to no avail. I have been a customer using Mitsubishi TVs for over two decades. I am very disgusted with this particular picture on this TV model WD-52527. I do have another Mitsubishi TV that works very well. Please assist me in fixing my TV.

    I would appreciate your earliest response to this matter. Thank you in advance.

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    Reviewed Feb. 12, 2010

    I emailed you a few days ago about my Mitsubishi TV that has been in the shop now for 2 1/2 months (and that's just this time). But I wanted to let you know that I got a call from the extended warranty people and they are replacing the television. However, now the problem is what do I buy now? I have been researching complaints about different makes of televisions and it appears that none of them are any good. Some man wrote in that he should have bought a Sony instead of his Philips because he had a Sony that was 20 years old. Well, duh! 20 years ago, companies were putting out quality products. They are not anymore! Sony has as many complaints as the rest of them. Too much technology. Do your research and you better buy an extended warranty, especially on electronics.

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    Reviewed Feb. 10, 2010

    This TV is 3 1/2 years old and it costs $2,100.00. It has been in the shop six times and has been in the shop for a total of nearly four months since August of 2009. I honestly think that they don't know how to fix them. The repair service is Frick Electronic in Kansas city, MO.

    I was shocked to see the hundreds of complaints on the internet about these televisions and the problems were the same as mine. Mitsubishi has to know about this and so do the repair shops, but nobody wants to talk to you. The repair shop keeps saying "you should have it next week" and i e-mailed Mitsubishi and got no reply. I have an extended warranty that runs out in may, and then I'm just out of luck

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    Reviewed Feb. 7, 2010

    We took delivery of two Mitsubishi WD-52525 televisions in March 2006 for our new home. About 6 months ago, we started experiencing issues with one that only has about 40 hours of total play time since 2006. (This TV was in an entertainment area upstairs that is rarely used, thus we rarely ever turn that TV on). In particular, we consistently get the "blinking green timer light" that comes on and the TV will not reset or turn on. We are now starting to have the issue with our other one which acts as our primary television in our living room.

    Unfortunately, when I got frustrated enough this morning to see if others were having issues on the Web, my Google search returned page after page of blogs/documentation/etc. mirroring my issues. Each TV was on sale (unfortunately, I now know why) for approximately $2600, so total expenditure of $5200 plus 8.25% sales tax. If nothing else, Mitsubishi needs to be held accountable for defective product and unsuspecting buyers should be aware of Mitsubishi's poor quality (i.e. like putting the pharmaceutical industry's dreaded black box warning on a medication to effectively kill the brand).

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    Reviewed Feb. 7, 2010

    Well, I have the same complaint as everyone else on here. We bought a 65" TV right before Superbowl 2007 and have had to replace the bulb about 5 times now. Here we are right before Superbowl 2010, watching our daughter's 32". We tried to contact the company. You don't get any response. If you call them, you can't get anyone who seems to care. Another funny thing is try e-mailing them and you'll get nothing but a failure notice back. I hope anyone who is contemplating buying one of these televisions really reconsiders after reading this. Save your money! You would be better off with a cheap brand than these pieces of garbage!

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    Reviewed Jan. 29, 2010

    I bought this TV new 4 years ago. After 3 years the bulb needed to be replaced, no problem. After replacing the bulb, green/purple horizontal lines showed up across the TV. I had one repair company come out, who was very honest, and told me that there is a known problem with the board/chip sets in these TV's that they heat up and cause this problem. I could have paid him $600-$800 to have repaired but I was told that problem would eventually happen again.

    There should have been a recall on these TV's. I know there are class action law suits (ie. California) but it should have to come to this. Mitsubishi needs to step up and either fix, if possible, or refund money. I tried to sell it today to company and they said they aren't offering any money for these TV's due to the problems. Now I am going to have to recycle! I can't describe how upset I'm with this. I will never buy another Mitsubishi TV again and I will see that I continue to share this problem with others to deter them from purchasing Mitsubishi. I paid $3000.00 for this TV.

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    Reviewed Jan. 28, 2010

    I bought the Mits WD 52725 in '04 for a condo unit I own. I have literally used the set no more than a dozen times in the past several years. In '09, I experienced the "green blinking light of death". I got on the horn to Mits and they referred me to a repair shop locally. The repair people came out and removed the chassis/motherboard. They then called Mits and Mits agreed to cover partial repair costs, approximately $400 from an $800 bill.

    I got it back after a month and brought it back to condo 100 miles away. We were up at the condo two weeks ago and once again, green was blinking again and the TV won't turn on. I called up the same repair place and she told me that Mits would take care of it and sounds like I will be getting a voucher for a new 52" dlp flat screen. The work order was sent in to Mits so now I wait for the decision. What a waste of money this set was. Mits needs to make it right for all owners of this worthless plastic electronic heap.

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    Reviewed Jan. 27, 2010

    I purchased a Mitsubishi WD57-831 flat screen TV on 9/16/06. I have had to replace bulbs for the 3rd time. I only watch about 20 hours/week average. Now, yellow light stays on and TV turns itself off saying bulb cooling path needs service. I removed the bulb, (was clean) cleaned path, and it still turns itself off.

    Also, the clock intermittently looses the time, causing blue screen to come up. I have a $600 power backup battery system that works fine. This model TV wd57-831 is a piece of **. I’m constantly calling tech support for problems with TV.

    Do not buy this or any other DLP TV from Mitsubishi. My wife has a Samsung TV and it's the best I have ever seen---no problems whatsoever. It’s bright, clean, and works without a hitch. I purchased the 5-year warranty from Fry's, which then included replacement lamps. Now it does not include them. I wonder why! If you insist on buying this piece of **, then buy that warranty. But the lamps will cost a bundle every 6-9 months. Buy a Samsung LCD instead--they work!

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    Reviewed Jan. 26, 2010

    I purchased a Mitsubishi in August 2005 and the lamp went out in December 2006, then again in September 2007. In December 2007, another part burned out so I haven't gotten that fixed. I purchased another Mitsubishi in January 2008 and also purchased extended warranty as I was told lamps were covered in the warranty. The lamp went out in July 2009. The extended warranty did not cover the lamp. I got into a really big argument with Fry's Electronics. I threatened to report them to BBB. They agreed to send me a lamp for free to make me happy. Who knows how long before this new lamp goes out?

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    Reviewed Jan. 26, 2010

    I have owned a Mitsubishi TV model WD-57831 for less than 3 years and has had two lamp replacements. It constantly turns off due to overheating. We have to have a fan blowing behind it to keep it on. This TV is a lemon. The replacement lamps cost a lot and the inconvenience of having to find solutions to keep the TV on is ridiculous for what we paid.

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    Reviewed Jan. 23, 2010

    Got Mitsubishi 52527 DLP TV. It is giving us constant problems. TV is only 3 years old, we are on 3rd lamp and now it turn itself off and giving us red status light. Called for services. It constantly was giving us green blinking light, so we constantly had to wait to turn it on. The picture is too dark. We already at max brightness and it is still too dark. It is hard to watch it during a day. If it is night in the movie, during a day you can't see what is going on in the movie. We already spend over $3,000 on it and now we again out of TV. And now we will have to replace it since I don't think this junk is worth fixing it with all its problems.

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    Mitsubishi TVs and Electronics Company Information

    Company Name:
    Mitsubishi
    Website:
    www.mitsubishicorp.com