JVC TVs Reviews

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About JVC TVs

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JVC TVs develops home entertainment products, including LED, LCD and Smart TVs. The company integrates display technologies and smart features into its television models. JVC TVs provides picture quality and connectivity options, providing a range of viewing experiences for home audiences.

Pros
  • Good picture quality and colors
  • User-friendly setup and operation
  • Affordable price for features offered
Cons
  • Frequent need for lamp replacements
  • Inconsistent customer service support
  • Limited smart features and updates

JVC TVs Reviews

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    Page 3 Reviews 40 - 240
    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Jan. 2, 2020

    JVC TVs are normally out of my price range but this tv from Curry PC World is great, easy to set up, no buffering. Get one. They on sale now. Oh and easy to set up with Alexa. Fire tv built in. I'm never buying another product other than jvc.

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    Customer Service

    Reviewed Oct. 30, 2019

    No response last 20 days. JVC company service is very bad. I bought tv & now it's in warranty repair. Person visit to home for check tv there is part damage. It's going no solution. I call to customer care. Call never connect. All time busy call. Tell me what should I do.

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    Installation & Setup

    Reviewed Sept. 3, 2019

    I’ve had a JVC television for 12 years and still is as good as new. Sharp picture and colors are very vibrant. I would buy another JVC television on my next purchase. Easy to setup and this comes from an old man that’s not a techie.

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    Customer Service

    Reviewed Aug. 27, 2019

    The quality of their products is good and the customer service is not bad. They try to help with problems as quickly as possible but getting through their phone system takes a little work. Great equipment and technology.

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    Price

    Reviewed Aug. 26, 2019

    The picture fades to black after watching a few hours. The bulb needs changing every three months. The bulb cost varies $35-69.00. There were good days to watch the television and the surround sound was good.

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    Reliability

    Reviewed Aug. 24, 2019

    Gasket inside the screen fell (after warranty, of course)--distracting. Remote keys toooooooo small. Doesn't sit straight on its own stand. One HDMI plug defective after warranty expiration. Must say although all that, very good resolution.

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    Reviewed Aug. 21, 2019

    My first JVC TV lasted eight years while I've have several console TVs that lasted 20+ years! During the eight years with JVC tv, I've had to replace the lamp bulbs several times! I do not plan to buy any JVC TVs in the future.

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    Customer ServicePrice

    Reviewed Aug. 1, 2019

    It has been only 2 months old and my TV stop working. After that no customer service support nor any feedback for part replacement. Now it has been almost 15 days and over but no result. It is better to buy some other branded product paying some more money. Giving 1 Star to this product is not worth. Please don't buy JVC product.

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    Staff

    Reviewed June 24, 2019

    ‪@JVC_USA I will never buy a JVC TV again. Your customer support/repair team sucks. That’s why Samsung, LG & Sony are the leading popular TV purchases. Next Google review‬. I have a submitted my TV claim since April 2019 and I only used this for 3 months and it didn’t last a year. I want a full refund back.

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    Reviewed May 25, 2019

    Terrible for streaming, poor picture quality, dead pixels and poor navigation. This tv is definitely one to stay away from. When streaming there is a complete lag even when you have good Wi-Fi speed. There are dead pixels on the screen and faces always appear with rosy cheeks. To top it off, this tv doesn't come with the latest running systems such as bluetooth or optical ports. Sad to say I can't even run my newly purchased sound bar on a tv purchased only 5 months ago.

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    Reviewed May 11, 2019

    Bought a 65 inch Smart TV, got the product today and was very excited. While I was setting it up and taking of all the cling wrap I noticed some spots on the TV. Guess what? Switched it on and there were lots of black spots on the display. Now what?

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 6, 2019

    I Purchased a Smart TV, mainly for the preloaded Netflix and Youtube Apps for my kids, I also liked that it had a Google play store for me to download other apps.

    I found a lot of app incompatible with the TV, ok, I had the important TV apps. I found the whole system including the use of Netflix to be clumsy and buggy, but hey, it was allowing me to have all my viewing options in one place without having to switch between devices and AirPlay or Chromecast. Surely there would be updates getting released for both the apps and TV overtime that would deal with these issues.... Wishful thinking apparently, After having my new TV not even 6 weeks, Netflix had a new update.... Great! Well actually no.... This new update is not compatible with my device (TV). To say that I was shocked and upset was an understatement.

    I rang JVC Support line.... The first guy I spoke to was rude, and obviously didnt care about my issue. He recommended that I use Chromecast! Seriously? Appalled at his attitude, I requested to speak to someone else, the second guy I was a little bit more empathetic and seemed to almost care about my frustrating situation. His answers to my problem were to factory reset Netflix back to the original version that came with the TV. After some discussion I clarified with him that I could not just reset Netflix... He meant the whole TV....which meant I had to spend hours (again) setting up my TV, downloading the other apps I wanted and logging back into everything.

    I asked the Customer Service Representative if JVC was bringing out any updates for the TV in the near future.... His answer was that there would never be any updates for the TV in the future... Why? Because apparently they have no way of testing future updates on my hardware? Seriously? Dont they keep a demo unit in their technical department for such purposes? This to me is ludocracy! So basically I bought a TV that was relevant (although buggy) for all of a month. Had I just gone a bought a Chromecast for my old TV in the first place I would have had saved myself a lot of money, time and frustration. Not impressed, and I will not be purchasing another JVC product.

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    Reviewed April 15, 2019

    I bought a 55" JVC curve Tv from Game Store only to find out that the tv is not play protected meaning that the TV can not stream dstv now apps and is only limited to a few things such as Youtube, Facebook, internet etc.... Netflix came with the tv however I was told by Netflix that they do not support the make of this television which I find strange seeing that the tv came out with the Netflix app. I've gone back to the store to query this and was advised that I need to contact the manufacturer but when I contacted JVC they advise me to take the tv back to the store I purchased it from. Worst service and tv ever bought and game stores have no pride in selling customer tv that they know is not compatible with all smart apps, smart tv my **.

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    Reviewed April 1, 2019

    I bought (2) JVC TV's from Aaron's, a buy here furniture store. Both identical. Not smart TV's, just normal 50" flat screens. One was used and one was new. Bought them in April of 2015. Only problem with the used one is that speaker gets muffled occasionally. The new one however just before Christmas 2018 got an on/off problem. No light bulb problems on either.

    The used one I know I can just replace the speakers. I build computers so how hard can it be? The new one at first you pushed the power on button and it came on for a few seconds then went back off. Then it didn't come on at all. I researched some trick that you use tv remote and hold down volume and channel button for 10 seconds then hit the power button on remote. It came on. 2 times in a row but stopped after that. If you leave it sit for days it will flash on for a few seconds. Now back is off of it and I just ordered the button board and wires for it. If that doesn't work it is going to the electronic recycling program on May 11th and we will just save up for another brand. Sam's Club has a 50 flat screen for just under $300. Can't remember the brand. Sorry all you guys are having light bulb issues. I couldn't imagine changing those every 3 years as we have (3) 50" and one 60" in our house, not all JVC's thank goodness.

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    Customer Service

    Reviewed Feb. 3, 2019

    I bought this TV brand new in November 2018. Firstly please note that JVC TVs are not compatible with the NOW TV app - you will need a separate box. Inexplicably, the TV now won’t power on. At all. The red light is lit but the remote doesn’t seem to work despite changing the batteries. It’s been unplugged and left to “rest” but nothing works. There are no actual buttons on the TV to press to reset. In short I’m stuffed. Awaiting a response from Currys/PC World but wishing I’d paid that little bit extra for the Samsung TV - always had Samsung TVs and have never had any issues... Don’t buy.

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    Reviewed Dec. 25, 2018

    I bought a 47" JVC flat screen at COSTCO and after 3 1/2 years, the power doesn't work. I tried everything and can't figure out what the problem is. I called JVC and they told me it's out of warranty and I could pay their local repairman to fix. Seriously? This TV costs me $300 & I have a 50" LG and 40" Samsung both of which I've owned for almost 8 yrs and no problem. I would rather buy another Samsung then fix this piece of junk. Don't buy JVC!!

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    Verified purchase

    Reviewed Dec. 11, 2018

    I bought my TV 2 weeks back at hi_fi corp. Am not happy with the quality. It's too not clear fr LED. I have tried to adjust but it's getting worse. l don't know what to do. I also bought sound bar & it's got an aux not working proper.

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    Reviewed June 17, 2018

    LT65N785A TV - Picture takes up to three minutes to appear when turning on TV. Sound quality poor and has developed 60 mm wide line splitting screen in two. Also freezes up on Netflix. Was told by Netflix JVC not compatible with Netflix in Australia. TV only two months old. Worst TV I have owned, still waiting for home repair service to make contact.

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    Verified purchase

    Reviewed May 10, 2018

    I had bought a 50" JVC TV last year march. Last night I heard a noise and lights tripped... When I went to see what was wrong, the tv had a crack on it that looks like it came from the inside of the tv. I pùt the tv on and no picture no nothing... just lines and lines. Thank God I have a warranty. Really pissed off.

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    Price

    Reviewed Dec. 6, 2017

    It's an old 32" tube television that works VERY WELL!! With years of great performance!! I'm an old school electronic tech… Until my old TV dies, then I'll get a new flat screen high definition TV. Yes! Cost are much lower now… But I'm in no hurry, because every year something newer is going to make last year's model obsolete!! So I'll be patient!!

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    Price

    Reviewed Nov. 20, 2017

    Bought a JVC 55" 4k on Black Friday 2016 at Sam's Club. It was a great price and has worked flawlessly since then. Sound was terrible but I knew that when I bought it and it was hooked to a surround sound system right away. I have no complaints especially for the price.

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    Customer ServiceReliability

    Reviewed May 10, 2017

    I purchased a new KD R980BTS Stereo from Best Buy. It is defective. EQ setting issues. Flat but shows correctly. Have to change daily. JVC gave me the runaround 3 times on the phone while I waited to be contacted back from them. It went past 15 days and now I have a defective stereo and cannot return it. I hope others have a better experience. I am stuck with a lemon.

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    Customer Service

    Reviewed April 9, 2017

    Purchased JVC HDTV, model #JVCEM39FT 2-1/2 years ago. It now has no picture. Cable company came out because of course I thought that might be the problem (bad cable box), of course they stated the cable box was fine (wow, a $70.00 service call). Called JVC technical support and of course they stated the warranty was over, but I could pay (in advance mind you) a $205.00 service charge for a technician to come out and repair the product - 5 to 7 days. I don't think so JVC... I guess they are just another company that mfg's products to last a short time. It seems everyone just wants to make another buck (cable company is horrible - JVC product is horrible). I will never, ever, purchase any JVC product again. Thank you for listening/reading my complaint.

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    Customer ServicePriceEase of Use

    Reviewed March 13, 2017

    I have never had a single problem with JVC in 25 years. I am not even sure one can buy a TV like mine anymore. It is completely simple to use, yet has the capacity to accommodate the insanely complicated, oppressive and expensive assaults of mandated digital requirements. My only problem is that I now have to use two remotes instead of one. Now I wish you'd ask me about my telephone service!

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    Customer Service

    Reviewed March 3, 2017

    I called JVC and all they could tell me was they only had a 1 year warranty on their products. I kept asking why my remote with new batteries in it does not allow the volume or power to work when all other items work on TV remote. They never did answer my question. I will never again buy another JVC or Kenwood product.

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    Customer Service

    Reviewed Jan. 12, 2017

    I bought a 20" JVC TV with a DVD player in Dec 2014 from Sam's Club. By Sep 2016 it won't turn on and a DVD is stuck inside. I emailed JVC's customer service department 3 times and still haven't received a response. I also have a JVC radio in my Explorer and it stopped working as well. When I turn it on it says to eject the CD. However, there isn't a CD in it. Customer service and loyalty doesn't mean anything to these big companies anymore. Consumers are just numbers these days.

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    Verified purchase

    Reviewed Aug. 14, 2016

    I've had the JVC LT-40TW51J TV for 2.5 years and it's died. What a pile of rubbish.

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    Reviewed May 26, 2016

    I can only remember vaguely when my parents bought our JVC since it was a very long time ago, more than 15 years ago but up till now it still gives us great picture quality and crisp sound. I can say it's even better than some of the LED TV and Smart TVs when it comes to the quality of its sound. All the control buttons are still intact. Not once did we need it to be serviced. I can only hope that TVs right now are made with the same quality.

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    Reviewed May 21, 2016

    Just less than three months after warranty ran out tv would not turn on. This seems to be a very big issue with JVC. I purchased it at Costco and neither will help me. TV is at a second home and has been on less than 50 times in the last two years.

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    Reviewed May 5, 2016

    I have a 32 inch JVC TV/DVD player that within 16 months of purchase it quit working. It will not turn on at all. Once it was turned off in April it never would come back on. I took it to a JVC service repair shop and they told me it was a sensor/module problem. The problem is they don't make the part anymore and the repair shop could not find the part anywhere. Isn't that a bummer!!! This tv was not our main tv so it wasn't on every day. No more JVC TV's in our home. I was told it was a part #B14052130-0A02879.

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    Verified purchase
    Online & App

    Reviewed April 4, 2016

    Very dissatisfied with the experience. I have JVC 50" LED FHD. Picture poor for a LED FHD. No enough options to choose from (Sound and Picture). No option to update Android OS to upgrade version. The GUI is ugly and so poor in color quality. No sound out to Sound system. I regret.

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    Reviewed Feb. 29, 2016

    My TV is only 2 years old and over the past 9 months the volume will go up and down by itself. At first it was only once in a while, now it happens daily. The volume will go all the way to 100 and I can't turn it down, so I have to shut off my TV and turn it back on. Sometimes it takes several times of on/off before I can get the volume lower.

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    Reviewed Jan. 11, 2016

    I have a small 27" JVC TV with built-in DVD player. This is my second JVC purchase. I still have my original TV purchased in the mid 1980's, which works just fine. My newer model is sleeker and the picture more refined. It seems to be a quality TV/DVD as I haven't had any problems with it (it is several years old). Would highly recommend this brand to others. I love the simple design of JVC.

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    Reviewed Jan. 11, 2016

    No proper service center and attendance. Power supply units are very weak. Clarity of picture is not satisfied.

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    Reviewed Jan. 11, 2016

    My JVC Television is thirteen years old and I have not had any problems. I would purchase another JVC again. The picture is still sharp and colors are very vibrant.

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    Reviewed Jan. 11, 2016

    My JVC is a 36, yes it is the first flat screen at the time. It's a 1999 model with the HD capabilities at that time. And I still have not maxed out the controls for the picture control for peak performance. I had a LG and barely lasted two years plus that is what others are saying about the LG TV.

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    Installation & Setup

    Reviewed Jan. 4, 2016

    I have a 55" JVC. We love it. I was able to hook it up myself with its easy instructions and set all the settings as well. The color and HD are amazing. Have had it over a year now and I'm still happy with it every time I turn it on. I have a Toshiba. Never had any issues with 5 years now. I would never purchase a Samsung again.

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    Reviewed Jan. 4, 2016

    I bought this set at discount, a forty-two inch flat screen LCD. I am satisfied with JVC. The sound is better on the LCD than the LED models. I use an accessory amplifier and external speakers in addition to the TV speakers for good sound. I get good reception with an antenna.

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    Reviewed Jan. 4, 2016

    This is the first television I have had in my home in over 9 years, so everything about it was novel to me. It came with a ROKU. I can watch standard shows or movies I have on my computer download. The very flat screen minimizes the impact on the room and I am able to lift the set myself at about 17 lbs. The clarity of the picture is phenomenal and it is my first experience with HD; so lifelike!

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    Price

    Reviewed Jan. 4, 2016

    I think at this point many brands are good, my advice don't pay more than 1000 dollars for a TV set. Most of the brands are very good enough and the best value is don't spend much of your money in TV.

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    Reviewed Jan. 4, 2016

    I have a JVC flat screen and I totally love it. It has some smart features to it. I can touch the screen to turn the volume up and down, change the contrast, and make some of my fonts bigger.

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    Installation & Setup

    Reviewed Dec. 28, 2015

    The TV was too big for the room, the bulbs needed to be replaced periodically, and I was the one who had to order and install the new bulbs. Please consider the maintenance required (if any now) on a TV, the SIZE of TV and where to put it before you bring it home.

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    Reviewed Dec. 28, 2015

    We replaced a broken Magnavox with a new JVC television of the same 42" size for economic reasons (it was on sale). The JVC has as good a picture but the sound quality has us trying different equalizer settings constantly. To be fair, it can be difficult to tell whether the audio engineer on a movie or TV program should not be in the business at all or that the TV just has 1) bad speakers, 2) bad audio card in general, or 3) both of the former. And the combination of bad unenforced FCC guidelines for TV sound and commercials that can blow one out of the room without muting them entirely having the audio "headroom" or amount of good, listenable audio smashed up against a tech ceiling that distorts the sound badly further clouds this issue.

    After some serious note-taking, it became obvious that most audio engineering in the business both television and cinematic has been relegated to a cheap, idiot brother-in-law rather than someone that has actually passed a hearing test and can at least read a spectrum analyzer. The television itself is also not without some of the blame. When watching a music program, we find it prudent to mute the third-rate audio provisions in the TV and run the audio through the Cerwin Vega stereo house system. Television manufactures in general do not give due consideration to the sound, just the picture. But the truly terrible deaf-eggs that make up the bulk of those in the industry doing most of the audio mixes need to go away.

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    Reviewed Dec. 28, 2015

    Our JVC TV was probably the best television we've ever purchased. It lasted many, many years and we'd not hesitate to purchase another.

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    Reviewed Dec. 28, 2015

    It is 50" LED, very user-friendly, great picture. I am 100% solar so I am very energy use conscious, it is very frugal on energy use. My previous flat screen just was a power sucker even when off, we had to put it on a surge strip and turn off the power. This one is great, the only feature we cannot use is the internet option. We are in satellite internet so we have a limited amount of bandwidth compared to cable. Great overall value. Very happy with it.

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    Reviewed Oct. 15, 2015

    Our JVC is over 10 years old and works great. It has a 35" screen. It is heavy so we don't move it much. When it no longer works, we will replace it with a flat screen HDTV.

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    Reviewed July 28, 2015

    JVC used to be a good brand in analog TVs. We have one almost 20 yrs old still working. This LCD TV just stopped working. This is a bedroom TV 32-inch which probably has less than a month's actual viewing time on it. We just do not use it that often. These TV are not worth fixing unless under warranty even if you could get someone to work on them. I think we will stick to Samsung from now on.

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    Reviewed June 21, 2015

    We have had our smart tv for a year and we have had this issue since the beginning. Regardless of what we are watching we encounter the same issue. The speaking volume will be fine then when any other sound comes on it gets extremely loud. It is very frustrating having to hold the remote in our hands and adjust the volume every few seconds.

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    Verified purchase

    Reviewed May 31, 2015

    In August 2014, I purchased a 42 inch JVC television and it went blank in February 2015. I was advised to Innovation Group as it was under warranty, they sent their technicians to pick the TV in March and was sent to Ital Video cc for repairs. After 6 weeks, I was told that there is no spare in the country for this Tv and they are waiting for the power supply from overseas. I call Innovation Group end of May, I was told the Tv is lying at one of their centers as it is not repairable. It was only send back to me on 29 May with instruction that I must take back the TV to the store for replacement. Public, beware! There is serious problem with this product. Once broken, no one wants to carry responsibility. There is no support services, no spares for it. My repair job no. **.

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    Reviewed May 1, 2015

    Remote control/TV does what it wants. Everything about the functions is designed to cause the utmost annoyance. I will never purchase such a ill conceived appliance again.

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    Punctuality & Speed

    Reviewed March 16, 2015

    I purchased the tv last week and a week later I'm still staring at pink dashes on the bottom half of my screen. The retail store I bought it from says I have to go through the warranty. It's 10 days later and I'm still waiting for a tech to fix it.

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    Customer ServicePriceReliability

    Reviewed Feb. 27, 2015

    I purchased a JVC 37 inch TV from HSN in April 2012 for my husband. We had no problem with it until we was watching it in February of 2014 and the screen went blank but the sound was still working. We thought it was a bulb so we contacted HSN and was referred to JVC. They were not helpful at all and could not find the product in their system. We took it to a local shop and was informed that it was the main board. We purchased that part and then was told that is not the problem. We were told that the display panel in is not working and it will cost $1200 to repair. That is double what I paid for it. I have never had a TV that stopped working after such a short period of time. I have emailed JVC and I am waiting to hear from them. I believe that the TV is defective.

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    Reviewed Dec. 30, 2014

    I have had this 2005 jvc hd projector screen for a while. Recently it broke and I'm stumped. I have taken out the lamp ballast and it's brand new. I have no idea where the fuses are. I'd hate to get rid of this tv but I still can't get it to work. Anyone know of the locations of the fuses, lemme know. Thanks.

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    Reviewed Dec. 6, 2014

    For starters, I purchased this set in 2005... It is now nearly 2014. I have been totally happy with MY set... I have replaced the lamp 3 times at no more than $50 a pop, online... It has always had the most beautiful color.... 6 mos. ago my sound went out so I got a sound system... I feel so sorry for those who had such problems. Just saying not all JVC's are bad... PS... I use this set nearly 12 hrs a day... every day, so I don't think 3 lamps in 9 yrs is all that bad!!!

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    Reviewed Nov. 2, 2014

    We got our tv and ever since from beginning, if the power goes out, the tv won't turn back on until the next day. I tried unplugging and waiting and using the tv power button but nothing. I will never get another JVC tv again.

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    Reviewed Nov. 1, 2014

    I have a JVC loader version lLT-32de9bj model TV. I am unable to record a full program. Set it to record, it does so for perhaps half an hour and that's your lot. I have spent 100 of pounds trying to have it fixed but none of the TV experts have succeeded. Some say it's the hard drive, other say there is a modification. Anyone offer any help?

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    Reviewed Oct. 16, 2014

    Purchased a JVC 24 inch led TV 2 years ago for the kitchen and have been more than happy with it. Recently bought a Toshiba 24 inch led TV for the guest bedroom but not a patch on the JVC, so I got my money back and paid another tenner for a second JVC TV. Fantastic picture quality on the JVC (as was the Toshiba), but where the JVC scores is in the sound quality (the sound of the Toshiba was awful and suffered from a continuous buzzing sound at low volume levels). Would recommend JVC TVs.

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    Customer Service

    Reviewed Oct. 7, 2014

    I bought a 39" JVC TV at Costco which boldly advertised that it came with a Roku Streaming Stick installed. The Roku stick was wonky right away and soon did not work at all. The technician was not given a Roku stick, only a main board, which when replaced made it clear that it was the Roku stick (cable and DVD still worked). I went and bought a Roku Stick myself so I wouldn't have to start the process all over (JVC is very slow to return phone calls so it took over a week to even set up an appointment) and now they will not reimburse me for the Roku Stick, which they should have given the technician to bring. I have spent HOURS dealing with this. I would not buy from JVC again.

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    Customer Service

    Reviewed June 21, 2014

    Purchase JVC TV at Sam's on 9/23/12. It stop working on 12/7/13. They pick up and had it for 4 weeks and return it and it stop working on 5/19 /4 again. They still have it. It is 6/21/14 and have not call to tell us what they are going to do. I am out two months at $80.00 and still no TV.

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    Reviewed Jan. 16, 2014

    Purchased television 2006, light bulb works for about 2 years and felt the same as everyone else. Replace bulb and it lasted about 3 months and I put the television the way up until recently not at the balls are affordable and tried again and with the same result, cloudy and barely able to see picture. Not worth the trouble. Shame on you JVC.

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    PriceStaffReliability

    Reviewed Oct. 31, 2013

    I called customer service to get some help. I advised them that the color blue is out. What shall I do? The representative asked me the part number before he could help me. I told him I don't know. I was told by a repairman that the blue bloc was going and needs to be replaced. According to the technician, it would cost $1300.00 (thirteen hundred dollars) to repair. I wanted the representative to give me the price of the item. He directed me to a JVC technician near me in San Antonio, TX. I think a big ticket item should be honored by the manufacture. I know some parts have to be replaced, but I think the electronic part that control the colors, which is three separate part, the company should replace and I pay the labor. The part that need to be replace, in my opinion is defective. The TV is a JVC HD/ila, model number is hd-56g787. I don't have a picture. What shall I do. Thanks.

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    Reviewed Oct. 24, 2013

    Light engine died after only 7 years. Poor quality, ** support. Don’t deal with these weasels.

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    Reviewed Jan. 10, 2013

    These are the worst. The remote control works sometimes and because of that, we cannot operate the input buttons when my husband mistakenly hits the wrong buttons on the TV itself. (My husband thought he hit the power button, but hit the channel button instead. Now, it won't work at all.) I've never seen anything like it before. Never again.

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    Customer Service

    Reviewed Sept. 10, 2012

    JVC post-service is so bad! I sent them the Marshmallow Remote + Mic headphones (HA-FR36) on the same day that I bought it. After they claimed that there was no problem found in the first few weeks, they called me that they found the interference problem when sending and receiving WhatsApp message and emails. However, they said they can't do anything and not going to refund! So what's the aim to set up the warranty? Never buy JVC products! Otherwise, you'll gonna suffer.

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    Reviewed Aug. 21, 2012

    We purchased our 52 HD ILA TV back in 2005. At the time, it seemed like the best picture and option. We loved the TV and still do. I stumbled on this site after we just got a little spot on the screen and was trying to figure it out. After reading all of the bulb complaints, I hate to say this but it is the operator's fault and not JVC. In almost 8 years now, we have only replaced the bulb 2 times, with the latest about 2 months ago. It only costs about $90, about 2 minutes to put it in.

    It clearly states in the manual that if you turn your TV off, you cannot immediately turn it back on or it will damage the bulb. You have to wait - I think it is 5 minutes. So if the power goes out or you turned it off and changed your mind, just wait a few minutes and you won't have any troubles. It's not really fair to blame JVC for premature bulb failure. When you replace it, you also cannot touch the bulb with your fingers; it will quickly ruin it. Same as with a halogen bulb. So if you keep having issues, take note of these 2 things and you should not have more problems.

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    Customer ServiceReliability

    Reviewed July 19, 2012

    Do not buy a JVC Procision projector! I am a home builder and I have professionals install media rooms for my houses. We purchased two JVC DLA-X7 for the media rooms and both of them are defective. JVC has horrible customer support. You either are holding on the phone for 45 minutes or you are listening to people’s voice mails. We paid an average of $6,000.00 per unit!

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    PriceReliability

    Reviewed June 21, 2012

    Lamp on a 61" DLP TV - It seems that everyone that has a JVC TV has had this recurring problem. I have had to replace the $250.00 lamp every year I've had the set. This year, I replaced it with a 65" LED 3D TV and by the way, it isn't a JVC. Sorry JVC, but your products just don't cut it anymore. I suggest anyone thinking of buying any JVC product to not buy JVC unless you want to be $100.00 to death. Their products are very unreliable and don't last long without expensive repairs.

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    Reviewed April 4, 2012

    I had to replace the lamp kit for the 4th time since 2006, and the pictures keep getting darker and darker. There's no way to adjust it myself; the only option is to have it repaired, which is never going to happen! I don't repair TVs. What a joke to even think people would. Nor will I ever purchase another JVC. I purchased a cheap TV (less then $200.00) 20+ years ago (Symphonic) which I have never had a problem with. The worst thing that has ever happened to this TV was I have to dust it off once a week. Hello JVC, get where I'm coming from yet!

    My advice to anyone, never buy a TV for which you have to replace a lamp kit, bulb, etc. It's a never-ending task, and you'll end up having major repairs. Sad part is that JVC is aware of this problem and does nothing about it. Shame on you JVC! Why would I want an attorney to contact me about my complaint? What are they going to tell me? Should have checked out the TV before you bought it! I don't even want JVC to contact me. I'm finished with them!

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    Price

    Reviewed March 21, 2012

    I, too, have owned my 52-inch JVC LCD TV for about 3 years. I have changed the bulb 3 times and I am waiting on the fourth (as a replacement). The third one is only 3 months old. With the current price of flat screen TVs, it does not pay to attempt to fix or buy any more bulbs. I would not buy or recommend JVC products in the future.

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    Profile pic of the author.

    Reviewed Feb. 2, 2012

    Again, like I am finding out, I replaced bulb for the 3rd time since 2006. Not too bad. Three days later, the light engine went out. Over $900.00 to fix. Then I found out the parts can't be purchased anymore. I paid over $2000.00 in December 6. That's $500.00 per year. JVC will do nothing. I purchased a new Samsung.

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    Price

    Reviewed Nov. 26, 2011

    Please do not buy JVC TVs because the projection bulb will continue to burn out and cost you hundreds of dollars to repair.

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    Reviewed Nov. 23, 2011

    I have a Model # HD-56G47 JVC TV. The $150.00 to $200.00 dollar bulb keeps going out. Had I known this, I would have never bought it!

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    Customer ServiceInstallation & SetupPriceReliability

    Reviewed Nov. 21, 2011

    I purchased the JVC HD-61FN97 in 2006. I had my third lamp go out on me two weeks ago and ordered a new one. I got it in 2 days and installed it, but then I had a purple tint on the center of the screen and it took up 2/3 of the screen. So I returned that lamp thinking it was defective and ordered a new one of higher quality. I got it and installed it and the same thing again. So I did some research and found it might be the light engine. I wrote to JVC and they gave me a local certified repair center to call. I called and they said, “Yeah, it sounds like the light engine.” So I decided to get a second opinion and had the same answer ($1,000).

    When I wrote an email to JVC for a second time, I told them that it I could not believe it would cost as much as it would to buy a TV for a competitor. I told them I can't afford that kind of repair and this seems to be a common problem with these sets. I also stated that it seems they are using this as a strategy for consumers to spend their had-earned money. If I pay near $3,000, I expect the product that carries their name to last more than 5 years. I know they are a multi-billion dollar company and I am only one consumer, but I feel like they stole my hard-earned money. Other companies would more than likely step up and at least make an effort to make things right.

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    Staff

    Reviewed Oct. 28, 2011

    I bought JVC TV for $1600 at Best Buy, and now go to turn on the TV and it shuts off in 5 seconds. I called JVC and he asked me the model number, and if it pops, he told me it was a fuse or the whole thing was out. He didn't know and couldn't help me. Go figure. I had a console TV for over 10 years and it still worked when I bought this junk. JVC **! Do not buy JVC brand!

    JVC is a ripoff. I will tell everyone how horrible their product and service is. I have already told everyone I know. I will never get screwed by JVC again.

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    CoveragePrice

    Reviewed Oct. 19, 2011

    I bought a JVC HD (Model: 56FN97) TV from Best Buy back in February of 2007. The bulb had to be replaced twice, once under the Best Buy extended warranty, the other was on April of 2011. After about a month, I started to notice a purplish blotch a little southwest of center position. Over the next week, the blotch grew, and now looks like a dark 'rip' in the picture. JVC suspects a bad light engine; however, my TV is nowhere near covered under their warranty. I didn't even ask how much it would cost to fix because I know that something like a light engine is not cheap. I thought that I would add my voice because I understand the lamp maintenance. However, you would think outside of that, the TV itself would last more than four years.

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    Customer ServicePrice

    Reviewed Sept. 11, 2011

    I purchased JVC HD-56G787 TV and a stand from Best Buy last December 2006 for approximately $2,000. I have just recently replaced my fourth lamp (4 lamps = $800 additional cost). The picture has been good until recently. As the last lamp weakened, I noticed that the picture slowly became darker. I just recently replaced my lamp expecting the vibrancy and the brightness of the picture to improve. Unfortunately, the dark picture is still a problem and seems to be worsening.

    I actually convinced the local JVC service center facility that I purchased the lamp from to replace the lamp yesterday (no change). I still have a cloud darkness on the top left third of the screen that is getting worse by the day. I have thoroughly researched the symptoms and possible repairs to resolve the issue. But there was not much help on the Internet for those who feel confident enough to resolve the problem on their own.

    Earlier tonight, I took the TV apart and cleaned the screens, mirrors, lights, and prisms. I will close it back up tomorrow. Most of my research referred to the light engine problem, which is not feasible, considering the cost for parts and labor to be around $1,500. I am hoping for the best after my thorough cleaning. My research on this JVC product indicates a high rate of light engine failures.

    Only 4.5 years of life for a television is deplorable. JVC is really getting a reputation killer as a result of these untimely light engine failures. I did not purchase the extended warranty (my bad) but this consistent product failure should be handled with a much more aggressive customer satisfaction type of attitude.

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    Reviewed Aug. 6, 2011

    I purchased a television from Best Buy in Lansing. Over $3,000 for the television.

    About a year later, the television started having issues with the picture. JVC used to provide consumers with reliable products. It appears that you have gone the way of most bad intentioned companies, to take advantage of your consumers in order to boost your financial bottom line.

    I will inform all of the parents that I speak with daily about the issues that I have with your product and the quotes that I have read on this blog. Until you make this right. I will never purchase another JVC product again...

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    Reviewed July 9, 2011

    I purchased a JVC big screen television 4 years ago from Best Buy. I've had to replace the TS-CL110U replacement bulb three times. I am very dissatisfied with JVC. I will NOT be buying anymore products from JVC.

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    Reviewed July 3, 2011

    I bought JVC LCD 42-in in January 2008. In June 2011, picture went out but sound still works. Whats wrong with this picture? I called JVC and they said warranty was up. They told me whom to take it to. I am NEVER buying their product again. I found out they have had this problem a lot.

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    Reviewed Nov. 4, 2010

    I as many others have bought JVC big screen TVs. They have a lamp that goes out. I've heard from 1 year to 2 years or less. Ours lasted only 1year. The 1st time we bought another for 250.00, it lasted not quite 2 years and has gone out again. I've seen many write ups of others with same problem. This is quite expensive for many to spend this much on something that does not last. Is this a way for them to keep extracting money from the consumers? Should be a recall. Help us.

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    Reviewed Oct. 7, 2010

    I bought a JVC HD-ILA TV (model HD-56FN97) from Best Buy on November 26, 2006 in Milpitas, CA for $1,565. On April 17, 2010, I noticed a series of yellow discolorations in various parts of the screen. I contacted JVC service, who first recommended we replace the bulb. After talking with another rep, he asked more questions, reviewed some screen shots I emailed him and diagnosed the problem as a failing optical engine. He indicated that replacement was necessary, and offered $150 toward repair by an authorized JVC repair service.

    The total cost of the repair, even with this assistance would be close to the replacement cost of the TV (the part alone costs $750). This TV has had a major component failure less than 4 years after purchase. Most people would agree that a major appliance as expensive as this should not suffer such a failure with normal use and under ordinary conditions in such a short time.

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    Reviewed Sept. 20, 2010

    In Jan. 2006, I bought a JVC 52-in HD TV from Aarson Furniture. My TV lamp went out in 2007. The store replaced it. Once again, the lamp has gone out in Sept. 2010. Not only that, the problem I heard is that there has been black marks that appear on the bottom corner of the TV. This has defect in it. I paid over 2000 dollars for this TV. I am not satisfied. Please help me get justice.

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    Reviewed Sept. 18, 2010

    I bought a JVC large screen projection TV Model HD-58S998 in 2007. Six months later in November 2007, the projection lamp burned out and was replaced under warranty. In March 2008, the new lamp burned out and was replaced under warranty. Then in November 2009 the lamp burned out again and I had to pay for that one. I decided to monitor the amount of time the TV was on and noted the amount of time was 6 to 8 hours per day, which means that approximately 1600 to 2100 hours of TV watching has been used in 9 months.

    Now, I had to buy another lamp as it burned out (August 2010). In total, there has now been 5 projection lamps (including the original one that was in the TV at the time of purchase) in the TV in 3 years. I am very disappointed and upset with the performance of this TV.

    I have used JVC products for over 20 years and never had any problems until this TV set. Did I mention that twice I have contacted JVC and they will do nothing as they say the warranty is past. I did not buy the extended warranty as I did have faith in their products. Big mistake on my part! Next time, I will buy the extended warranty. Jaclyn.

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    Reviewed July 22, 2010

    I purchased a JVC TV from Circuit City store in Riverdale, UT on December 11, 1998 (now closed). I started having problems in February 2010. I called the cable company, ran some checks and it was determines that it was the TV. I e-mail JVC about this problem. I was requested through e-mail from JVC representative, Tamara, to contact a repair shop. I did, and was informed that Sony and JVC have the same TV problems with these lines flipping and dark spots and double images.

    I was informed that Samsung made this panel for JVC/Sony. I was given the panel part number and price for repair, $1000.00 plus $79.00 for a house call. I sent this information to Tamara. I ended up calling JVC and was informed there was no discount on this part. The TV cost that $1000.00 now sits in the basement. I am sure JVC is aware of this problem. What do I do now?

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    Reviewed Dec. 16, 2009

    I purchased a JVC RX-8040B receiver on 3/7/06 from B&H New York, NY. I purchased on March 8, 2006 directly from JVC an extended Support Plan #**. Please note JVC solicited this from me while I was filling out the registration. The warranty has an expiration date of March 7, 2011. On or before mid March of 2009, the receiver began having problems and on April 4, 2009, I had the receiver repaired at an authorized JVC service center. The problems were faulty factory solder joints. JVC paid for this work. On or before the beginning of December 2009, once again the receiver started having problems and had repaired at a JVC authorized service center. The receiver was brought home and connected on December 9 and it functioned properly the next day the receiver wasn't working properly as many functions stopped working. I sent a complaint to JVC via their web page and this is their reply:

    "Our company unfortunately cannot provide nor handle any extended warranties claims. We only handle what is called as a manufacturer's warranty which includes the two-year parts and labor repair coverage plan. If you have purchased an extended warranty through the store you purchased our JVC product at, then you will need to contact that store for any questions or concerns regarding that warranty purchase. If you've purchased one through our website during the original manufacturer's warranty, then we can refer you to another company that is in partnership with JVC called Warrentech in order to better assist you with these warranty issues. You can reach this company by phone at 1-800-336-9892 or you can click on the following link: https:**."

    I have an extended warranty contract with JVC and they refuse to honor it. I am a 60-year old paraplegic and every time I have to remove or reinstall this, it requires me to get out of my wheelchair and get on the floor in order to move the entertainment center.

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    Reviewed Nov. 30, 2009

    I bought a 52in JVC tv about 2 years ago, I did not have more then 6 months when it when the lamp went out. I had warranty so I got it replaced, within 3 months it went out!!I can't afford this, I'm really disappointed in this company. You shouldn't be selling this junk, people spend so much for it not to be any good
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    Reviewed Sept. 5, 2009

    In Oct 2007, I purchased a 42" JVC HD 1080 LCD, LT42x688 TV. By July 2009, the picture had gone out. I saved up for 2 years, only to have it work less than the 2 years it took me to save up for it. I called JVC's customer support and they told me that there was nothing they could do, that I should have purchased the extended warranty. With that, they said good-bye and hung up the phone.

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    Reviewed July 7, 2009

    I purchased a JVC 56WP94 in 2003 for $1700.00. First major failure was red convergence IC failure. It occurred after 22 months and took 1 month to repair. 2nd major failure, again, was the red convergence. It occurred 18 months later and took two weeks to repair. Next failure was the green convergence. It occurred 14 months later. The last failure, TV has no picture, flashing power bar and thumping sound. It occurred in Jun ‘09. I detailed these failures to JVC and asked them if there was anything that they could do to help get the best value for my purchase. They sent me a sincere apology.

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    Reviewed July 6, 2009

    My children gave me a much needed new TV for Christmas in 2006. It is a 27" JVC D-Series. After a year of use, the picture started to darken. I kept moving the bright control until it would go no farther. I have lived with the problem for over a year until I could afford to get it repaired. The repair shop has informed me that the screen is weak and that there is very little they can do to fix it. I am on a fixed income and purchasing a new TV is not in my budget. If my experience is representative of the products JVC produces, they should be ashamed to sell such junk.

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    Reviewed June 4, 2009

    In May 2006, I purchased a 52" HD JVC Television from Brandsmart in Doraville, GA. I spent over $2200.00 including a 5-year extended warranty. I was told that this warranty would cover anything that happens to the TV and/or I could bring it back and get a new one. Well, needless to say, I had the TV not even a 6 months and the darn lamp went out and when I called the extended warranty department I was told that "the lamp" is never covered! What? Then I had to take it out myself, send it overnight to them and wait for them to evaluate the lamp and then wait for them to send me a replacement! Then another 6-8 moths later, it happened again!

    I called Brandsmart and was furious. They contacted their rep and she asked me to mail it to her again and she sent a replacement. Now, I had the warranty department send out a repairman to see if I had done something wrong or if it was a major defect. He stated that JVC is not a good quality product and they always have complaints. Now, another year later, the notice of the lamp going out again is coming on! This is ridiculous and I can't believe that they are allowed to sell such a terrible product. I have a 20-plus year floor model that I have never ever had a problem with. I spend this much money on a product and it won't even make it a full year without problems. These lamps are not cheap ($200-plus) and JVC should be ashamed to even sell these types of products. The consumer needs to know so no one else will have to endure this type of hardship and aggravation.

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    Reviewed May 11, 2009

    yes i purchased jvc 52 inch hd 52g887 about a year ago and the thing is fubar!!!!the same thing as above the damn thing has no picture it turns on and nothing.i called jvc and they told me the same things as the complainants above i will never ever buy nothing from jvc again.i spoke with folks about this and the same thing its not our problem that its not under warranty!!!!jvc sure knows how to screw folks for big money and not go to jail!!something has to be done about this folks are spending thousands of doloars on these tvs just to be ripped off a year later.we work hard for our money then to just have it taken away by jvc and them throw us top the dogs!!!screw jvc!!!!!!!!!!
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    Reviewed April 9, 2009

    The on/off red light on my JVC TV comes on and then goes off. At first, this didn't happen too much. Then it happened a lot. Now the red light won't come on. The book that we got with the TV said it was on a timer. What timer? I would like to have an address where I can write and complain about this. Thanks in advance.

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    Reviewed March 19, 2009

    Paid 2,300 for this tv in 2005. It has needed a new lamp after one year. Now it needs a new light engine for 2359 and that's not including installation from Sears where I bought it. What a piece of junk.
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    Reviewed March 12, 2009

    My 56 JVC HD-ILA TV is turning greenish across much of the screen. The 2,000 dollar tv was less than 2 years old when first noticed. Having read of many problems with this type of tv, and with Sony's recent recall for their similar technology light engines, I contacted JVC support via email to see if they would help. Their response was the same as the other posted complaints for JVC products, call a service man for repairs. Like others, I feel that if the technology is deficient and has a short life, JVC should stand behind their name and at least offer a repair for minimal cost to the consumer.
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    Reviewed March 7, 2009

    Purchased a 55 JVC TV through Sams Club. Read on the description about long lasting product. It has barely been three years and I have replaced the so called 10 year bulb. Now the main optical unit is bad which costs over $1800 to replace. I paid $2500 for this boat anchor. Customer service will do nothing. I am outside the manufacturer warranty. Well what about good faith in your product, a personal gaurantee behind the product they put out. None. I will never buy a JVC product again of any kind and I recommend everyone else stay away from them as well. Poor customer service and a nice slap in the face with every call.
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    Reviewed Feb. 24, 2009

    i purchased a 42 inch lcd tv on 09/07 and 14 months later the tv went bad and would put out sound and no picture.So i called jvc customer service and was advised to have it checked out by authorized repair service and that there warranty was for only 12months and my tv was no longer covered so i took it to a repair comp and was told that the flat screen it self was no good and that it would cost 1200.00 dollars to fix more than i paid for the tv to begin with. so i called jvc back and asked if there was anything they could do to help with this repair being the nature of my problem and feeling that after 14 months i should not have to replace something as major as this.iwas informed that sometimes the company would help with either parts or labor in certain situations and was put on hold by the customer service rep who said he would check. upon his return he informrd that there is nothing that the company would do to help because it is past the 12 month purchase period.So at this point i felt that this was very unfair that a person such as my self would spend all this money on a product like this and now have to throw it away because i can replace for the same money it will cost to fix
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    Reviewed Nov. 27, 2008

    Purchased a JVC HD-52G886 Projection TV less than 3 years ago. After about 13 months, had to replace projection lamp @ over $200. Now, after another 15 months, I need to replace again. What a joke!! Never told by sales rep. that this was something that was going to be necesarry to do every year or year and a half. I contacted both American and JVC, but both said they couldn't help - all I could do I spend the $200 for the replacement or use it as a boat anchor! I will never buy another JVC product again!
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    Reviewed Nov. 18, 2008

    Bought a large screen JVC HD56G786 56 inch D-ILA TV on 1/9/06.
    On 6/28/06 the TS-CL110U bulb was replaced because the picture was too dark. On 11/5/08 the TS-CL110U bulb was replaced because the picture went completely off. On 11/12/08 and again on 11/14/08 experienced intermittent TV picture black out. Both times had to turn off power and then restore power to get the picture back. (During these times the red timing light blinked rapidly indicating possible bulb failure.) The original purchase price for the TV was $2,982.18. The installed purchase price for the bulb on 11/5/08 was $277.20.
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    Reviewed Oct. 3, 2008

    7/8/08 my 32 JVC tv had no picture, sound only. Called JVC, they gave us two numbers for service center. Only one would take the job, they are an hour away.

    Set up appointment for 7/10/08. Tech came out, looked at tv and said it was the power supply. Never look inside tv. 7/22 new tech came out with part, put it inside tv and said that wasn't the problem. It needed a panel. He would order and put a rush on it. Two weeks later they called and said tv needed to come into shop to be checked it needed extensive work. How they knew this without looking at it again is beyond me.

    Finally after many phone calls to service center and JVC, they said tv was fixed, & they brought it out to my house. Guess what- it still did not work. After 45 minutes of fooling around with it the tech had to take it back to the shop. He proceeded to carry the tv out to his van uncovered in the pouring rain! That is the last I have heard. I called JVC two times since and no one can give me an answer. It is now Oct. 3rd, this tv has been broken since July 8th!!!!! Never, ever buy JVC products!

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    Reviewed Aug. 29, 2008

    I purchased, Model No. VA1903WM in the month of 4th October 2007 for my customer. After few weeks he encountered a problem that the Display Colour not fair didn't worked. So we called customer service number and requested them to give a call before visiting my place

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    Reviewed Aug. 26, 2008

    I purchased an $800 32 JVC LCD television in September 2007. 10 months later, on August 6th, while there was still sound, the telelvision picture was no longer there. I called customer support where I first talked to Mark. He located 2 authorized service centers in my area and suggested I call them to schedule a pick up. Unfortunately, the service center was scheduling pick ups 2 weeks out. This was unacceptable to me, so I contacted Mark again, the same afternoon (August 6th). He and I went back and forth about what a reasonable amount of time was for having a repair center look at my television. He suggested that if I was concerned about being without my TV for an extended period of time, I should look into renting one. I was disgusted and asked to speak to a supervisor.

    Two days later I found myself talking to Robert. This, after I took the television myself to the repair center, the same day it broke, to expedite the process. [He] assured me the parts for my television would be expedited. One week later, the repair center contacted me to say they had yet to receive ANY thing, despite being in contact with JVC customer support. [He] explained there was a part on back order. The following week, the repair center received the 1st part on the day the 2nd part was promised. Which means the NEXT week, the 2nd part arrived. I then received a phone call from the repair center saying that upon installation of the 2 new parts, my television was not working.

    They contacted technical support and were told to RE-BUILD the LCD display; something that is never done. The repair center said they would NOT do this and was waiting for further directions. I tracked down Manager of customer support, Christina at JVC headquarters, who was the FIRST person to echo my disgust in the way this situation is being handled. That was Tuesday August 19. She informed me that the repairs to my old TV would cost more than the set itself, and said they would replace my television. I have been in email and phone contact since Wednesday 8/20, when I was told they had completed all the necessary paperwork and authorization and expected there would be a tracking number in 24-48 hours.

    I just today, 8/26 received a tracking number and when I search it as instructed by him to do so, BAX Global shows NO RECORD FOUND. I left voicemails for Robert and Christina both 8/25 and 8/26, with no response. HELP!

    Missed ENTIRE 2008 Olympics. Have paid off my credit card that this purchase was made on, and do not have possession of the product! I have gone over my limit in my cell phone minutes plan, costing me additional expenses, not to mention the time logged in dealing with this.

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    Reviewed Aug. 15, 2008

    I bought a 61 inch jvc tv and all I have done is repaired and repaired and guess what. its" in the shop now! In somerset ky at Cumerland appliance center getting fixed again! Sorry piece. The BBB should check on this money making bunch called JVC. 3000.FOR TV 235.00 FOR Bulb, just six months ago and another 235.00 for another, And now its a power supply or something! Don"t know the cost they not called yet!

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    Reviewed Aug. 6, 2008

    I purchased a JVC 61" HD-ILA TV approximately 18 months ago. In that time I have had to replaced the lamp twice. I contacted my warranty company regarding the problem and I was told the lamp is not part of the warranty. I spent nearly 3G on the TV and now I am renting it for about $80.00 a month on average. (the cost of the replacement lamps so far) JVC clearly knows there is a problem and should do something about it. A class action needs to happen. There is more than enough reasons. We are a military family that saved for quite a while to purchase this television. It now sits unusable until we can afford the third lamp.

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    Reviewed July 16, 2008

    I spent $1500 on a 52 widescreen.(52G887). 18 months later it needed a lamp. I purchased the extended warranty and guess what? Lamp not covered! So I guess every 18 months Ill be out 240 dollars, for the upkeep. The most expensive appliance Ive ever purchased!

    Also while on JVC, I also purchased a surround sound that went out after month. Took it to the fix-it shop I was instructed to, and they couldnt fix it. JVC would not replace it, they just wanted me to drive all the way across town to another hole-in-the wall fix it shop. I refused. I was able to raise hell where I bought it and get it replaced.

    Guess what, the new one,same model, went out as well. It now sits in the garage. Im out 300 bucks on that piece of crap. Since then I went SONY, and have not had a problem! Thank God! I will never purchase a JVC product ever again. If your smart, neither will you!!

    Waste of time, gas, and patience!

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    Reviewed June 26, 2008

    2 years ago I spent almost 3k on a 61 inch JVC HD-ILA TV. 8 months ago the TV went dead! No color! I contacted a repair company to come out and look at. Repair man said it needed a part that itself cost's $1,200.00! Upset, I contacted JVC Customer service and asked for their help. I stated that I knew it was past the 1 year warranty, but to spend 3k on a big set and have it dead after 2 years was a joke.

    Original CS agent said he would take care of me and send me the part for free. Never happened. I contacted his supervisor, Mr. Steve Calabrese who stated that since I was told they would cover the part out of customer service he would take care of it and charge the cost back to the Sales Dept. He stated he would call me next day and set up. Never did! When I called back, he stated well, I think too much time has passed ,so we cant help you now! 2 people saying they would and now they wont?

    I asked for his supervisor their and he said he is as high as it gets, too bad, so sad, go buy a new TV! As a last ditch effort I sent a letter to Mike Saito, the President of JVC USA explaining all that had happened. What did I get back? Absolutely no response! What service JVC has! I would and will not ever buy a JVC product ever again. Sadly for them, I work at a Audio Video retailer! Lets just say that JVC does not and has not sold here or very well anywhere else in the company out this way!

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    Reviewed May 7, 2008

    I purchased a JVC rear projection model HD-55G466 and 6 months later the screen went black. Upon inquiry I was told I needed to purchase a lamp replacement for $200 plus tax and shipping. I complained to JVC and they told me it is considered a consumerable product just like a light bulb. Only problem with that is that a light bulb doesn't cost $200. I just ordered my second $200 consumerable product and feel that there should be some notice to consumers about this when purchasing this TV if not a recall or settlement. I will NEVER buy anything from JVC again.

    I have now spent close to $500 dollars on replacement lamps for this TV. They really have me over the barrel because what else cane I do? $2500 TV that needs a new lamp every year. Thats ridiculous.

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    Reviewed April 26, 2008

    Bought 42 JVC LCD tv 10/21/08, with 1 yr JVC warranty. Stopped working 5 months later 3/17/08. I called their auth repair shop, 1/2 mile from my home 3/17/08. They kept promising to pcik up, finally did 1 week later. Now 6 weeks later, 3rd set of parts ordered, they don't know how to fix it. I want my money back, set was defective, they just keep passing me to different people...I bought a $1,299.99 lemon and I don't even have it back 6 weeks later. Terrible service, should have exchanged or refunded with extended warranty without charge by now.

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    Reviewed Jan. 2, 2008

    I have a JVC h-dila model #HD-52G886. I bought this TV in Oct. 2006; the first month I bought the TV the hdmi circuit board went out, then in July of 2006 the bulb went out--but JVC as well as other TV companies had problems with faulty bulbs. So JVC sent a serviceman out to replace it. Then I was watching TV on 12/10/07 when all of sudden the picture went out. I called JVC, and they told me to call a serviceman. When the serviceman showed up, he looked at the TV and said, "Not another JVC rear projection TV!" He said that this was about his third TV in the last month he has worked on. Without really looking inside the TV, he said it was the power board, has had this problem before, and thought it would cost about $200.00 to $250 to fix it. So I had the power board replaced; but still no picture, and the red light was still blinking.

    I called another serviceman (one who has been in the TV repair business for 35 years) just to get another opinion, and he sells JVC TVs, too. He came out and gave me a price to fix it, starting at $800.00,and said it might even cost more then that depending on if any other parts are needed. So now i am stuck with a $2000.00 paper weight! My serviceman called me later the next day and said that JVC has a program where they will refurbish my TV chassis for about $300.00-$400.00 plus shipping, with new parts regardless of what the TV needed. That just tells me that JVC has got a lot of problems with their H-DILA TVs.

    I think that all manufacturers should list any and all problems with their products so that we the consumer can make better informed decisions on what products to buy.This might make the TV companies more aware of what's going ON and come up with ideas on how to improve their products.

    

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    Reviewed Dec. 6, 2007

    I purchased a JVC HDILA 52 inch TV from HH GREGG on 8/15/2005 for over $2,000.00. I had done my research on comparing these to other TV's. JVC implied that the lamps in the HDILA would last 6,000 to 8,000 hours. I felt at 5 hours of usage per day that a lamp should last at least 3.5 to 4.0 years. Within 8 months the color on my TV went bad. I called HH GREGG and they told me that they did not service the TV but gave me a name of a company that did. I ended up having to take the TV to their store to fix. I got it back a week later, and because it was still under warranty, there was no charge.

    In January 2007 the picture went out. I called JVC and HH GREGG to see what the policy was for ordering a new lamp ( which had only lasted 18 months). I was told by HH GREGG they did not have replacement lamps and that I would have to order one from JVC or order one online from an electronics store. I ordered one online at a cost of over $200.00. I replaced the lamp and everything was fine. In November 2007, my picture began to fade and the cable channels would not come in clearly, so I had to contact a repair service to come. They charge $109.00 just to walk in the door. They will be here in 2 days , but they said it sounds like the lamp is bad and there may also be something wrong with the tuner.

    I have looked at the adds, on a regular basis and never see any JVC HDILA TV's listed anymore. This makes me highly suspicious that there has been a considerable amount of problems with JVC HDILA's. There must be some recourse for this. I have not been contacted by JVC as far as any recall, but I know there must be quite a few people who have had this same experience. I do not watch this TVmore than 4 to 5 hours per day on average.

    In 2 years and 3 months I have spent over $320.00, lost usage, and who knows how much more it will cost when the service repair people fix the existing problem.

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    Reviewed Nov. 24, 2007

    I purchased a JVC HD-52Z575 from Rex TV in Goldsboro, NC. After running the TV for about 3 months, I started getting a display that said the bulb needs to be replaced soon. I called Rex TV and they directed me to the JVC customer support number. I called them, emailed them and received the same response: the bulb is not part of the warranty and they won't do anything about it--except sell me a new one at $385. That's horrible. My Sony lasted 6 years until Mother Nature (lightning) fried it. I'll never buy another JCV again. You can buy replacement bulbs cheaper on line; but if JVC knows there's is a problem, they should step up to the plate and fix it.

    I had to pay for another bulb.

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    Reviewed Jan. 17, 2007

    My bulb on my hd-52g786 only lasted about 900 hours.Jvc would not send me a replacement. Reading the numerous posts on this same problem from many people, it concludes there is a design defect with these bulbs. JVC will not step up to the plate to admit it.

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    Reviewed May 12, 2006

    (Product Name: HD-ILA projection television. Model HD-52z585) The lamp in my projection television has blown twice since purchase (dec 04). JVC rates the lamps at 6000 hrs., however, both lamps I have installed lasted less than 1100 hrs. THIS IS A COMMON PROBLEM REPORTED ON MANY WEB DISCUSSION GROUPS and ratings. I have contacted JVC three times. They have acknowledged the problem but offer only a $25 discount on a new bulb. (Bulbs cost $200). There needs to be a recall on these sets!

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    Reviewed April 5, 2006

    On November 21, 2005, I purchased a JVC LT32X776 LCD HDTV from J&R Music and Electronics in New York City. I received the set at my home on November 29, 2005, and all was well. However, on December 4, 2005, the digital side of the set quit working, and the entire set locked up, becoming inoperable. After calling JVC customer service at the number listed in the owner’s manual, I found that I needed to take the set to the nearest JVC factory authorized service center, which turned out to be Crown TV here in Albuquerque, NM.

    I called them for a service pickup, but it seemed the soonest they could come for the set was December 22, 2005, 18 days from when the set quit working. I then proceeded to take the set in to Crown TV instead of waiting for them to pick it up to try and expedite the repair process. Crown TV analyzed the problem and communicated with the service technicians at JVC, and it was determined that a new digital board was needed. The board was ordered and installed, and Crown TV called me to say the repair was complete. The repair process lasted from December 7, 2005 when I took in the set, to January 4, 2006, when I picked it up from Crown TV.

    Again, all was well, I thought. On January 12, 2006, the digital side of this LT32X776 again went out, also rendering the rest of the set inoperable, the same problem as before. By now I was quite upset that this set had been in for repair for almost a month, and the problem still existed. I began to think that this set was defective and needed to be replaced, and I presented that scenario to the JVC customer service representative that I spoke with when the set went out for the second time.

    That representative looked into the possibility, but informed me that the warranty would have to be fulfilled, and that the set could not be replaced until it had gone in for repairs three times. Since that was the case, I again took it back in to Crown TV on January 13, 2006. Again, Crown evaluated the problem and contacted the technicians at JVC, and it was determined that the first digital board was defective and another board was ordered. The board was received and installed as before, and I picked the set up again on January 26, 2006, hoping that the set was fixed once and for all.

    Unfortunately, on February 20, 2006 again the set went out as before, the same way, the same problem. Since the set had been repaired twice for the same problem, and was still not working, I was then convinced that this set needed to be replaced, as I was told would happen if I had to take it in for repairs for the same problem a third time. Initially, I had been dealing with a customer service representative named Frank Garza, and he was the individual that initially told me about what it would take for the set to be replaced by JVC. In his email correspondence he copied his supervisor, Marco Flores, so I copied Marco Flores in all the responses I sent to Frank Garza, so Mr. Flores was well aware of the situation with this LT32X776 and the problems I was having with it.

    Marco Flores eventually took over the case from Frank Garza, and I finally spoke with Mr. Flores by phone after he had left several messages on my home phone during the day and I asked him to call me at my work, which he did. Mr. Flores finally told me by phone that JVC would replace my set. He stated, however, that if he took care of it in the usual way, it could take several months, so he told me to have Crown TV request a ‘panel’ from JVC, and that when the JVC technicians received that request, they would send a replacement TV, because, according to Mr. Flores, “the panel cost more than the television”. Mr. Flores stated that by handling the replacement in this way would speed up the process of my getting a replacement set.

    Now it is over six weeks since I took the set into Crown TV and had them request this ‘panel’. Marco Flores has apologized for the delay and looked into the matter, and stated in one of his last emails that he would ‘take care of this and get the replacement taken care of personally’. After repeated calls and emails to Crown TV as to whether they have heard anything from JVC and why the delay in receiving it is so long, Crown TV finally told me on me on March 16, 2006 that their contact at JVC, a certain Peter Musco, told them that JVC is “out of your model, and didn’t expect any in for quite some time, and asked if I would like a refurbished unit. Crown TV told the JVC rep that they didn’t think so, but JVC could refund my purchase price, but that idea was pretty much shot down. When I informed Marco Flores by email of this information given to Crown TV by JVC, Mr. Flores replied, “I researched the claim and the exchange paperwork was submitted on 3/2. If they (Crown TV) were told differently, then I need to know who it is they spoke to. If it is not exchanged, then I will do it myself. If there is any truth behind the availability I will find another one.”

    Since giving me that assurance, Mr. Flores has now done a 180 degree turnaround, and now stated that no LT32X776 are available until some months down the road, and is trying to get me to take a refurbished LT32X776 instead of a new unit.

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    Reviewed March 8, 2006

    Hi, My JVC 27" started warping and I took it into an authorized JVC repair center. The repair place for the record was DIAL a MOVIE in North Vancouver. I was promised my TV back in about a week which at the time I thought nothing of it, even if it tooks a couple of weeks or so would be fine. I am almost hitting 7 Months with no TV. After many attempts I managed to log a complain with JVC Canada who were not helpful and I did not hear much back.

    I then logged a complaint with BBB who attempted to get me my TV back. JVC claimed serveral times the parts are been shipped from Japan. I could believe it if this was a very rare or expensive tv, but this was a inexpensive unit. The repair place claimed the parts kept blowing. It basically took them a month just to look at the TV. I am not sure how I can get my TV back as I am out of options.

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    Reviewed Nov. 17, 2005

    Purchased 61" JVC HDTV on 6/15. On 10/21 the TV went blank. Called to have someone fix it. They have been out 4 times already and the TV is still not working. Called JVC concerning there product. They said they would have someone call. After no one called I called back and asked to speak to a supervisor was told they were all in a meeting and would have some one call me again. Some one finally call (Robert) and he said he would look into it.

    Well, we have not heard anything since. So I called the repairman and he said the only thing they can do now is bring it into the shop and fix it. But they have to have authorization to do that. So now I am told they can pick it up in a week and bring it to there shop and it will be another week before I will know anything. I paid over $3000.00 for this TV and it only worked for 4 months. The seller HHGregg said there was nothing they can do. I feel JVC should stand behind their product and tell me something instead of giving me the run around.

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    Reviewed March 2, 2005

    I purchased a 65 inch JVC TV in September 2004, and I It has been broken since November 2004. I called JVC and they stated that the part would be out in 3 to 4 weeks. Well it is now Mar 2005, and my TV is still broken. After calling them on several occasions, someone finally told me that the part that I needed was on back order for 13 weeks. It has been about 16 weeks, but I just found out today that it would be another 3 to 4 weeks.

    I spoke to the technician that was servicing my TV and he stated that he has been waiting for the same part for 5 other TV's in his shop. Why can't they just replace my TV?

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    Reviewed Nov. 30, 2004

    I purchased a JVC TV, model #HD-52Z575. Recently the projection lamp blew out after having the tv for 3 months; the lamp is supposed to be replaced after @1,200 hours according to JVC. The tech said the lamps are continuously blowing out. If the power goes off, the bulb blows, if the tv is shut off and not cool downed and turned back out it blows. This is a design problem that needs to be rectified. The tv cost $4,000 and the bulb cost around $350. This should be a product recall, until they can redesign the system or lamp.

    Covered under warranty, however, I've waited two weeks and apparently the problem is so prevalent, the lamps are not readily available.

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    JVC TVs Company Information

    Company Name:
    JVC
    Website:
    www.jvc.com