JVC TVs Reviews

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About JVC TVs

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JVC TVs develops home entertainment products, including LED, LCD and Smart TVs. The company integrates display technologies and smart features into its television models. JVC TVs provides picture quality and connectivity options, providing a range of viewing experiences for home audiences.

Pros
  • Good picture quality and colors
  • User-friendly setup and operation
  • Affordable price for features offered
Cons
  • Frequent need for lamp replacements
  • Inconsistent customer service support
  • Limited smart features and updates

JVC TVs Reviews

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    Page 2 Reviews 40 - 70
    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Jan. 2, 2020

    JVC TVs are normally out of my price range but this tv from Curry PC World is great, easy to set up, no buffering. Get one. They on sale now. Oh and easy to set up with Alexa. Fire tv built in. I'm never buying another product other than jvc.

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    Customer Service

    Reviewed Oct. 30, 2019

    No response last 20 days. JVC company service is very bad. I bought tv & now it's in warranty repair. Person visit to home for check tv there is part damage. It's going no solution. I call to customer care. Call never connect. All time busy call. Tell me what should I do.

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    Installation & Setup

    Reviewed Sept. 3, 2019

    I’ve had a JVC television for 12 years and still is as good as new. Sharp picture and colors are very vibrant. I would buy another JVC television on my next purchase. Easy to setup and this comes from an old man that’s not a techie.

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    Customer Service

    Reviewed Aug. 27, 2019

    The quality of their products is good and the customer service is not bad. They try to help with problems as quickly as possible but getting through their phone system takes a little work. Great equipment and technology.

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    Price

    Reviewed Aug. 26, 2019

    The picture fades to black after watching a few hours. The bulb needs changing every three months. The bulb cost varies $35-69.00. There were good days to watch the television and the surround sound was good.

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    Reliability

    Reviewed Aug. 24, 2019

    Gasket inside the screen fell (after warranty, of course)--distracting. Remote keys toooooooo small. Doesn't sit straight on its own stand. One HDMI plug defective after warranty expiration. Must say although all that, very good resolution.

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    Reviewed Aug. 21, 2019

    My first JVC TV lasted eight years while I've have several console TVs that lasted 20+ years! During the eight years with JVC tv, I've had to replace the lamp bulbs several times! I do not plan to buy any JVC TVs in the future.

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    Customer ServicePrice

    Reviewed Aug. 1, 2019

    It has been only 2 months old and my TV stop working. After that no customer service support nor any feedback for part replacement. Now it has been almost 15 days and over but no result. It is better to buy some other branded product paying some more money. Giving 1 Star to this product is not worth. Please don't buy JVC product.

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    Staff

    Reviewed June 24, 2019

    ‪@JVC_USA I will never buy a JVC TV again. Your customer support/repair team sucks. That’s why Samsung, LG & Sony are the leading popular TV purchases. Next Google review‬. I have a submitted my TV claim since April 2019 and I only used this for 3 months and it didn’t last a year. I want a full refund back.

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    Reviewed May 25, 2019

    Terrible for streaming, poor picture quality, dead pixels and poor navigation. This tv is definitely one to stay away from. When streaming there is a complete lag even when you have good Wi-Fi speed. There are dead pixels on the screen and faces always appear with rosy cheeks. To top it off, this tv doesn't come with the latest running systems such as bluetooth or optical ports. Sad to say I can't even run my newly purchased sound bar on a tv purchased only 5 months ago.

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    Reviewed May 11, 2019

    Bought a 65 inch Smart TV, got the product today and was very excited. While I was setting it up and taking of all the cling wrap I noticed some spots on the TV. Guess what? Switched it on and there were lots of black spots on the display. Now what?

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 6, 2019

    I Purchased a Smart TV, mainly for the preloaded Netflix and Youtube Apps for my kids, I also liked that it had a Google play store for me to download other apps.

    I found a lot of app incompatible with the TV, ok, I had the important TV apps. I found the whole system including the use of Netflix to be clumsy and buggy, but hey, it was allowing me to have all my viewing options in one place without having to switch between devices and AirPlay or Chromecast. Surely there would be updates getting released for both the apps and TV overtime that would deal with these issues.... Wishful thinking apparently, After having my new TV not even 6 weeks, Netflix had a new update.... Great! Well actually no.... This new update is not compatible with my device (TV). To say that I was shocked and upset was an understatement.

    I rang JVC Support line.... The first guy I spoke to was rude, and obviously didnt care about my issue. He recommended that I use Chromecast! Seriously? Appalled at his attitude, I requested to speak to someone else, the second guy I was a little bit more empathetic and seemed to almost care about my frustrating situation. His answers to my problem were to factory reset Netflix back to the original version that came with the TV. After some discussion I clarified with him that I could not just reset Netflix... He meant the whole TV....which meant I had to spend hours (again) setting up my TV, downloading the other apps I wanted and logging back into everything.

    I asked the Customer Service Representative if JVC was bringing out any updates for the TV in the near future.... His answer was that there would never be any updates for the TV in the future... Why? Because apparently they have no way of testing future updates on my hardware? Seriously? Dont they keep a demo unit in their technical department for such purposes? This to me is ludocracy! So basically I bought a TV that was relevant (although buggy) for all of a month. Had I just gone a bought a Chromecast for my old TV in the first place I would have had saved myself a lot of money, time and frustration. Not impressed, and I will not be purchasing another JVC product.

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    Reviewed April 15, 2019

    I bought a 55" JVC curve Tv from Game Store only to find out that the tv is not play protected meaning that the TV can not stream dstv now apps and is only limited to a few things such as Youtube, Facebook, internet etc.... Netflix came with the tv however I was told by Netflix that they do not support the make of this television which I find strange seeing that the tv came out with the Netflix app. I've gone back to the store to query this and was advised that I need to contact the manufacturer but when I contacted JVC they advise me to take the tv back to the store I purchased it from. Worst service and tv ever bought and game stores have no pride in selling customer tv that they know is not compatible with all smart apps, smart tv my **.

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    Reviewed April 1, 2019

    I bought (2) JVC TV's from Aaron's, a buy here furniture store. Both identical. Not smart TV's, just normal 50" flat screens. One was used and one was new. Bought them in April of 2015. Only problem with the used one is that speaker gets muffled occasionally. The new one however just before Christmas 2018 got an on/off problem. No light bulb problems on either.

    The used one I know I can just replace the speakers. I build computers so how hard can it be? The new one at first you pushed the power on button and it came on for a few seconds then went back off. Then it didn't come on at all. I researched some trick that you use tv remote and hold down volume and channel button for 10 seconds then hit the power button on remote. It came on. 2 times in a row but stopped after that. If you leave it sit for days it will flash on for a few seconds. Now back is off of it and I just ordered the button board and wires for it. If that doesn't work it is going to the electronic recycling program on May 11th and we will just save up for another brand. Sam's Club has a 50 flat screen for just under $300. Can't remember the brand. Sorry all you guys are having light bulb issues. I couldn't imagine changing those every 3 years as we have (3) 50" and one 60" in our house, not all JVC's thank goodness.

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    Customer Service

    Reviewed Feb. 3, 2019

    I bought this TV brand new in November 2018. Firstly please note that JVC TVs are not compatible with the NOW TV app - you will need a separate box. Inexplicably, the TV now won’t power on. At all. The red light is lit but the remote doesn’t seem to work despite changing the batteries. It’s been unplugged and left to “rest” but nothing works. There are no actual buttons on the TV to press to reset. In short I’m stuffed. Awaiting a response from Currys/PC World but wishing I’d paid that little bit extra for the Samsung TV - always had Samsung TVs and have never had any issues... Don’t buy.

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    Reviewed Dec. 25, 2018

    I bought a 47" JVC flat screen at COSTCO and after 3 1/2 years, the power doesn't work. I tried everything and can't figure out what the problem is. I called JVC and they told me it's out of warranty and I could pay their local repairman to fix. Seriously? This TV costs me $300 & I have a 50" LG and 40" Samsung both of which I've owned for almost 8 yrs and no problem. I would rather buy another Samsung then fix this piece of junk. Don't buy JVC!!

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    Verified purchase

    Reviewed Dec. 11, 2018

    I bought my TV 2 weeks back at hi_fi corp. Am not happy with the quality. It's too not clear fr LED. I have tried to adjust but it's getting worse. l don't know what to do. I also bought sound bar & it's got an aux not working proper.

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    Reviewed June 17, 2018

    LT65N785A TV - Picture takes up to three minutes to appear when turning on TV. Sound quality poor and has developed 60 mm wide line splitting screen in two. Also freezes up on Netflix. Was told by Netflix JVC not compatible with Netflix in Australia. TV only two months old. Worst TV I have owned, still waiting for home repair service to make contact.

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    Verified purchase

    Reviewed May 10, 2018

    I had bought a 50" JVC TV last year march. Last night I heard a noise and lights tripped... When I went to see what was wrong, the tv had a crack on it that looks like it came from the inside of the tv. I pùt the tv on and no picture no nothing... just lines and lines. Thank God I have a warranty. Really pissed off.

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    Price

    Reviewed Dec. 6, 2017

    It's an old 32" tube television that works VERY WELL!! With years of great performance!! I'm an old school electronic tech… Until my old TV dies, then I'll get a new flat screen high definition TV. Yes! Cost are much lower now… But I'm in no hurry, because every year something newer is going to make last year's model obsolete!! So I'll be patient!!

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    Price

    Reviewed Nov. 20, 2017

    Bought a JVC 55" 4k on Black Friday 2016 at Sam's Club. It was a great price and has worked flawlessly since then. Sound was terrible but I knew that when I bought it and it was hooked to a surround sound system right away. I have no complaints especially for the price.

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    Customer ServiceReliability

    Reviewed May 10, 2017

    I purchased a new KD R980BTS Stereo from Best Buy. It is defective. EQ setting issues. Flat but shows correctly. Have to change daily. JVC gave me the runaround 3 times on the phone while I waited to be contacted back from them. It went past 15 days and now I have a defective stereo and cannot return it. I hope others have a better experience. I am stuck with a lemon.

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    Customer Service

    Reviewed April 9, 2017

    Purchased JVC HDTV, model #JVCEM39FT 2-1/2 years ago. It now has no picture. Cable company came out because of course I thought that might be the problem (bad cable box), of course they stated the cable box was fine (wow, a $70.00 service call). Called JVC technical support and of course they stated the warranty was over, but I could pay (in advance mind you) a $205.00 service charge for a technician to come out and repair the product - 5 to 7 days. I don't think so JVC... I guess they are just another company that mfg's products to last a short time. It seems everyone just wants to make another buck (cable company is horrible - JVC product is horrible). I will never, ever, purchase any JVC product again. Thank you for listening/reading my complaint.

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    Customer ServicePriceEase of Use

    Reviewed March 13, 2017

    I have never had a single problem with JVC in 25 years. I am not even sure one can buy a TV like mine anymore. It is completely simple to use, yet has the capacity to accommodate the insanely complicated, oppressive and expensive assaults of mandated digital requirements. My only problem is that I now have to use two remotes instead of one. Now I wish you'd ask me about my telephone service!

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    Customer Service

    Reviewed March 3, 2017

    I called JVC and all they could tell me was they only had a 1 year warranty on their products. I kept asking why my remote with new batteries in it does not allow the volume or power to work when all other items work on TV remote. They never did answer my question. I will never again buy another JVC or Kenwood product.

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    Customer Service

    Reviewed Jan. 12, 2017

    I bought a 20" JVC TV with a DVD player in Dec 2014 from Sam's Club. By Sep 2016 it won't turn on and a DVD is stuck inside. I emailed JVC's customer service department 3 times and still haven't received a response. I also have a JVC radio in my Explorer and it stopped working as well. When I turn it on it says to eject the CD. However, there isn't a CD in it. Customer service and loyalty doesn't mean anything to these big companies anymore. Consumers are just numbers these days.

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    Verified purchase

    Reviewed Aug. 14, 2016

    I've had the JVC LT-40TW51J TV for 2.5 years and it's died. What a pile of rubbish.

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    Reviewed May 26, 2016

    I can only remember vaguely when my parents bought our JVC since it was a very long time ago, more than 15 years ago but up till now it still gives us great picture quality and crisp sound. I can say it's even better than some of the LED TV and Smart TVs when it comes to the quality of its sound. All the control buttons are still intact. Not once did we need it to be serviced. I can only hope that TVs right now are made with the same quality.

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    Reviewed May 21, 2016

    Just less than three months after warranty ran out tv would not turn on. This seems to be a very big issue with JVC. I purchased it at Costco and neither will help me. TV is at a second home and has been on less than 50 times in the last two years.

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    Reviewed May 5, 2016

    I have a 32 inch JVC TV/DVD player that within 16 months of purchase it quit working. It will not turn on at all. Once it was turned off in April it never would come back on. I took it to a JVC service repair shop and they told me it was a sensor/module problem. The problem is they don't make the part anymore and the repair shop could not find the part anywhere. Isn't that a bummer!!! This tv was not our main tv so it wasn't on every day. No more JVC TV's in our home. I was told it was a part #B14052130-0A02879.

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    JVC TVs Company Information

    Company Name:
    JVC
    Website:
    www.jvc.com