Signia Reviews

Signia does not stand behind its manufacturer’s warranty. My Silk charger is malfunctioning before the end of the three year warranty. They insist I return it to my audiologist; a visit will cost more than the charger. Obviously false advertising. I will be filing complaints with BBB and the FCC tomorrow. Don’t be fooled by their false advertising claims.

I have been using Signia hearing aids for 6 years. My first pair used batteries. No complaints. My second pair I’ve had for 3 years and during that time I have sent them for repair 11 times. They do NOT CONNECT with my iPhone. The voice on the other end is so faint that I have to change the setting to iPhone or speaker. Every time I send them out they are not working when I get them back. My battery aids are my only backup when I send out my current pair. Because of age, only one of the pair connects to Bluetooth on iPhone, but they are usable.

I have had problems with my hearing aids from the start. They could not correct the problem so they said they would replace them. I arrived at the appointment and the tech said they did not come in. He gave no notice and let me drive 40 minutes in traffic to get there. He said sorry and he would call me that afternoon about the replacement hearing aids. No call received that day or the following 2 days. I called back and he said he was busy with customers. Still no call back. I emailed the CEO with my complaint. No response.

I brought top of the line Signia hearing aids and have had nothing but one repair after another. I think 3 months has been the longest time without a breakdown. I am getting close to the end of my warranty and I am ready to just toss them in the garbage. $5000 for junk!

The hearing aids constantly disconnect, connecting is a long process, they are not much better with, than without having them. I spent more than I should on having them properly working, buyer beware.

Unfortunately, after about three months of constant revisits to the supplier, I hate my Signia 71XBCT Hearing Aids that I paid $4000 for. Unfortunately, I have exceeded the return period so it looks like I am out $4000. The right hearing aid stopped working and it's hit or miss whether they can connect to my Bluetooth. Most of the time they don't. The quality of hearing no matter how many times the hearing aid specialist has adjusted them, is just terrible. I am never going to wear them again, I'm going to have to eat the $4000 unless my husband wants to challenge them in court (he's an attorney), which we may do, I plan on going to Costco and buying the cheapest Hearing Aids I can find which will probably be better than nothing, but if they work, they're going to be far better than Signia

Poor reliability. Hearing aids have been sent in for repairs 1 to 2 times per year. Company tells me that is "normal". Hearing aids are replaced rather than repaired. Never find out what was wrong with them, but get large bill for repair. What other product do you get repaired that you get a large bill but never find out what was wrong. Must be cheaply made if they just recycle every time they are sent in.

I was fitted with Motion SP 1x hearing aids for both ears by EVMS. I have worn hearing aids for over 20 years. Within 2 weeks I began having issues. They claim an IP68 rating, however the smallest drop of sweat or moisture causes them to short out, even with ear sleeves. I have had to do a warranty replacement 4 times over a year and half and Signia will not deal directly with a customer. I have had to wait over 30 days each time for a replacement to arrive, being forced to use my older hearing aids. My 8+ year old phonax's have lasted longer than these.

Purchased TV in February 2021, have had one year 2 months and tv do not work no picture. Called them and they walked me through some testing process which didn't work. Was told in other words too bad. I guess they only make tv’ to work a year. Very upset and dissatisfied.

I purchased my pure 312 nx hearing aids 5/29/2019 for over 2,800.00. Just before the 1 year warranty ran out the right one quit working. It was sent for repair by the dealer and 3 weeks later I got it back. Since then the battery in that one has had a short life, but I put up with it until now. A few days ago it started to go through batteries in a matter of 1 to 3 or 4 hours. So the 1 year warranty is no longer valid and I am stuck with a hearing aid that eats up batteries 2 or 3 a day. So I guess I traded a whoopee cushion for an exploding cigar. Thank You for your help.

I bought my Signia hearing aid about 1 year ago and am very satisfied with the way it works. This hearing aid is very simple to pair and the battery last a lot longer than the old one that I had. This hearing aid is very comfortable and is small enough that most people do not realize I even have one in my ear. I would recommend these hearing aids to any of my friends and family.

The Signia hearing aids I purchased two years ago are superior to others I have had. These aids have had no problems due to the aid it self. I have 5 different channels that include: Bluetooth, Telecoil which allows me to listen directly in my aids to a speaker in a room with a loop system installed. Also, a channel for privacy, and one for noisy environment. I would definitely purchase the Signia brand again.

This line is superb. We ordered the top of the line, rechargeable. They are hard to see on the head and accurately attenuated by our audiologist. The company provides warranty for loss by deeply reducing the charge. An especially great service, given mask wearing for Covid. Even high frequency loss is aided for increased accuracy with speech perception. These offer direct focus to at-point audibility and "reduces" surrounding noise and other's conversations. Recharging is a God-send instead of changing tiny batteries which large male hands cannot manage. As opposed to detesting wearing hearing aids, my husband loves them!

Usually excellent But wish they had more customer support. They do have a line for us to talk directly with audiologists. We need more of that. And have these support desk available on weekends and evenings. And have more from your providers -- I am likely to change mine soon, and I don't know who in NM works with your company.

Still in the process of getting the correct "fitting" and the appropriate adjustment. The type I have bought, I find, is not user friendly... I'm hoping this will be fixed. The support up to now is very good.

Problem I had they tried to adjust my aids over the internet. Otherwise I am pleased with them. Talked to the company. They arranged for me to go to an audiologist to get them adjusted. I have a case of tinnitus and needed the circuit turned on.

When I was younger I played bass guitar, in a cover band. Then I worked at the GM assembly line. My ears were shot. First words out of my mouth were WHAT...My family kept telling me to stop shouting, I thought I was just talking, well that's what it sounded like to me. Then there's the TV, surround sound, o boy, Man did my wife complain. Well it's been 5 or 6 weeks now that I've got my ears on. WOW I can hear things I haven't heard in many, many years. My TV went from volume 25 to 37. I'm so impressed, my vanity held me back...I didn't want to look like mom & dad... An old person... Guess what I am that old person, I don't feel old, & now that I can hear again life is super wonderful. You really don't know how bad it is until you put the hearing aids in and millions of sound waves in gulf your ears... Easiest part they are rechargeable.

I find it easy to insert and invisible even though I have short hair. I put in the charger nightly and the economic difference since I do no have to replace batteries is substantial. There is clarity of tone. I can adjust the volume. My husband who should be wearing a hearing aid but doesn't watches television while at a high volume. I can lower the sound on my hearing aid so that certainly prevents arguments.

I went to Tru Hearing in Anaheim, Ca. 92801 just before Covid hit, the ladies claim that the Signia is fitted for my ear canal, I told them I don't remember them taking a mold of the inside of the ear canal, many times & different ladies too, they claim it was adjusted, no it wasn't, when I use it, after I take it out for the night, a lot of pain in ear canal, they don't care. They got my money, it doesn't fit right to this day, Tru Hearing needs to make a mold of the inside of my ear canal & make it fit correctly, they haven't done it yet, I will have to call they again, for them to just do their job correctly the first time, I wouldn't have this problem with the hearing aid. The Signia is cute & red, they need to train the people that sell them a lot more about fitting them to the customer's ear. PLEASE Mrs. ** of Anaheim, Ca.

Had my hearing aids about a year and they quit working. Had them in for repair and replacement twice. Same problem. No resolve. Had to invest in a different company's hearing aids. Seems like a scam. Insurance company supposedly gives you a break, the hearing aids went discontinued and support was non-existent. It seems other people were having the same problem so going back to the vendor is a lost cause. The hearing aids are still under warranty. What a deal.

Because of the number of problems I had with my aids, the company actually connected me with their audiologist. We walked through all of the problems I had in the past. He showed me some things that the local audiologist should have. After about 1/2 hour everything was properly set up and ever since they have been working well. I have become a happy customer. Hear.com bent over backwards to take care of this. I am very appreciative to them.

I have owned Signia bi-cross hearing aides for about two years. They were my first hearing aids and recommended by the audiologist. During the last two years they have been back to Siemens 4 times for service. I brought them to my audiologist again today because they completely stopped working. The same problems recur each time - static, turning on and off by themselves, loss of bi-cross function. They have been replaced by the manufacturer and the problems persist. At a cost of $4000, it is a complete waste of money. I am planning to replace them with another brand.

I just got my first set of hearing aids, the Signia Pure Charge & Go 7X, 16 days ago and will be returning them for a full refund. Although I love all the features, either the right or left earpieces go completely dead on me. Just stop working. Signia replaced them quickly within a few days claiming this problem was an outlier, however when I picked up the replacements the Hearing Aid Specialist I've been working with claimed the issue could have been caused by the hearing aid getting wet from perspiration (from Arizona heat) and gave me a drying box.

I don't know what it's like if you have an apple phone but if you an android device the customer service from Signia and Truhearing is non existent. After shelling out nearly $ 2,000.00 plus what my insurance paid, after a couple of months the bluetooth within their app went out. All but itself. Could not get a response from signia and truhearing said make an appointment to see if they need to be sent back for repair. Wonder what that'll cost me other than not having my nearly $2,000.00 products not available for use for who knows how long. Signia and truhearing if you own an android device are ripping you off. Do not buy them.

I bought my Signia Motion 13NX Motion 13p NX in March 2019. I regret that decision ever since. I had to send them out for repair or replacement 8 times. They are the absolute worst. If your hearing aid specialist suggest Signia please do yourself a favor and say no. I be happy to supply my record. I fought with my insurance, try hearing and signing. My next option is turning it over to small claims court. The only person that been helpful is my provider who stuck. I wasted my 4 year option on hearing aids and use my old pair as a backup. It truly a violation of the American disability act. These things are utterly worthless.

I purchased Signia Siemens Cellion Left and Right Hearing Aids with rechargeable batteries in 2017. They worked well for one year, but after that one year, and every year since, I've had crackling or whistling in either the Left or Right H.A. causing me to get help from my audiologist who sent them to the manufacturer for repair of the Left H.A. in 2018, and for replacement of both H.A. in 2019, this meant two trips each time to his office. This third year, despite the confinement for seniors, I shall have to make two more trips to my audiologist's office for the same whistling that occurred again, this time in both H.A. on 04/2020. My warranty expires on 08/2020. Does one have to expect a future of yearly problems from these costly hearing aids that are proving so unreliable and defective?

Signia is my second set of hearing aides and they were much more expensive than my first set. Of course when the audiologists sold them to me she pointed out all the bells and whistles that my other set didn’t have. I have to say they have been very disappointing thus far. I’ve had them approximately two years and I’ve had nothing but issues from the start. The original problem I had was that they would turn on and off several times per day for no reason. The second issue I have is that they cut in and out all the time. Originally they blamed the humidity (even though it wasn’t humid). They gave me one of the “dry boxes” to store them in but the issue continued. They finally set them to Signia and supposedly replaced them and the issue is happening again.

I paid $5000 for the Cellion hearing aids with rechargeable batteries. This is the first pair of hearing aids I have ever owned. I have owned them for 2 years and have had to return to the audiologist 6 times already for battery issues. They work fine for a while then either start to cut out completely or give me the low battery warning when I have only had them on for a few hours and they charged all night. I had one replaced thru a rapid exchange 6 months ago and it is starting to do the same thing already. Am wondering if I was better off with replaceable battery set. Audiologist is fine with checking them out and sending back for service but this is getting tiring since I have to take off work every time I have an issue.

I don't have the specific model type info available right now - the pair cost me $7150. The most expensive model my audiologist had. All the bells and whistles, extended warranty, etc, etc, blah, blah... About 7 (or more) visits in the first 9 months for repairs and one replacement/send in fix - Without my right one for almost two weeks. These are 'paired'. If you don't have the right one, there is no way to raise the volume manually on these (left lowers, right raises). You are stuck with using the phone app. The phone app I had originally was pathetic. It would work about 50% of the time. Maybe.

They amplify background noise so much, I feel I am inside the A/C or the heater, it really drives me crazy to have this hearing aids on, and I don't see any benefit in discriminating words better in conversation.

I have had my Siemens Pure Micron hearing aids for over six (6) years. I chose this brand because of the Siemens name. They have worked famously for me. However, in recent weeks, I've noticed that the ear-to-ear wireless communication has stopped working. I must adjust each unit individually. When I was in for a cleaning today, I mentioned this problem to the technician. She tried to explain that this can happen and that their newer equipment does not support this feature any longer. I paid dearly for these hearing aids and now one of their key features is gone. What will go next… the program control? Perhaps the reasoning is that I will buy a new pair. Because of their shortsightedness, my next units will NOT be Siemens/Signia.

So disappointed and out $3,000 with fake intermittent hearing aids that don't stay in and keep cutting out. All they amplify is background noise and you have to deal with too many different people and middlemen. Maybe they work better if you live in Germany. Plus the companies just wanted my credit score and to sell me expensive loans. I can't find if they were approved by the FDA.

Recently I called customer care about an issue. The representative would not listen, had no information to address my concern except "she was told by her manager". When I asked to speak with the manager I was told "that's not going to happen" and hung up. This is the kind of service you can expect from a $6,000 purchase. Speaks volumes. Beware.

Through a hearing aid specialist, within the past year, I recently purchased a pair of Signia hearing aids. They never helped my problem as they only magnified the noises around me and not conversations. Twice they failed by suddenly started producing static (while under warranty) and I haven't finished paying for them! Look for something much less expensive because I didn't and I regret it!

The fidelity of the hearing aid is good, not great; but that may be true of all in the ear hearing aids. The Bluetooth leaves much to be desired. It should connect with the hearing device so that phone calls and media go right into my ear. Unfortunately, it constantly shuts off and I have to reconnect it. Second problem is that when I am talking on the phone using the Bluetooth, the people I am talking to constantly tell me I sound like I am in a tunnel. They also tell me that my voice is fading in and out, even if I hold the Bluetooth directly in front of my mouth. It is a disappointing product. Previously, I had bought my hearing aid at Costco, which was literally two thirds less expensive. Although the fidelity of the Costco hearing aid was lousy, the Bluetooth worked perfectly.

Bought Signia hearing aids, then had to replace one, ordered it thru local audiologist, and it's now been 17 days since they placed order with Signia and still not arrived. When they called Signia, were told by customer service, "Ooh, yeah, we are just processing that order today". Find a better manufacturer of hearing aids than Signia.

I bought a pair of Lotus Run SP hearing aids. When I have received them I was promised a fitting app to have them fitted to my hearing. In their advertisements of these particular hearing aids they do not say if you live in the U.S. you can't get them fitted because you can't get the app in the US. I bought these hearing aids from one of Sivantos Partners in India.

Hearing aids are very expensive for what you get in return. Do your homework before you buy. I did not and I regret it. I spent thousands of dollars on Siemens BTE RIC hearing aids that have been a huge disappointment. I have owned them 5 yrs. and they have only worked for 2 and a half maybe 3 yrs. of the 5yrs. After purchasing them and having them repaired once under warranty by the dealer I have spent another $1200 in repairs. The dealer I went to went out of business. I tried to contact the company, SIGNIA, directly about repairs and they just referred me to another dealer. I got zero help from them. DON'T BUY SIEMENS OR SIGNIA. AVOID A HUGE HEADACHE!!!

Very helpful and polite. Were able to provide me with specifics and information on this product. Able to answer all questions, very eager to sell and eager to find out my needs, so they may be addressed correctly. I would recommend to anyone that is in need of a hearing aid. Great brand! The product performed very well for me. Easy to use and still going strong. No issues so far but I was made aware that any issues I had they would be willing to help me with. So far I am very pleased with this product and the pricing. Seems well worth the time and money invested. The test of time will really be the deciding factor on the worth of this product. I have not had it long but so far I am very pleased with it!