World Gym Reviews

Scammers, as soon as you sign the contract, they start stealing your money, high fees over 110$ monthly, with a $500 penalty if you cancel.

World Gym Sunridge, Calgary, Alberta - 2346960 Alberta Corp. Back story, my son signed up for a gym membership at Sunridge World Gym, being under 18 I was the payee. We went to the gym together and listened to the typical sales pitch. I will not give my credit card to these types of predators. Therefore, we agreed on a 1 year membership price and I refused to pay until they agreed to not try and auto-renew. Representative and I agreed, but then he said he needs my credit card on file. Once again we went back and forth, I will not give you my credit card for the file, I will just pay the total and next year we can negotiate again or no deal. Once again he makes a call and we agree, I pay the total and we are done.

ZERO STARS!!! Customer service is a joke. World Gym holds no morals or ethics when drafting payments from your accounts. They take whatever amount they want whenever they feel like and they charge you more than they say they will a month. They make it impossible to cancel memberships and then will continue to charge you after cancellation. They are a joke!!! If you are considering a membership at World Gym: TURN AROUND AND RUN AWAY FROM THEM!!!

Making it so difficult to cancel contract and threatening to send the supposed debt in collection even after the cancellation is really bad business on their part. I had to send a formal notice that I sue if they continue and even after that it was like 4 email back and forth at least.

I am trying to cancel my subscription as I'm going on holiday. I called up to ask how long I'd been on my subscription, how much it would be to cancel, and how many weeks I had left. The lady on the phone said that I had only been there 25 weeks and that I'm on 18 month subscription. This didn't sound right so I looked back through my bank transactions, and she was at least 50 WEEKS OFF. DO NOT JOIN THIS GYM. ALL THEY WANT IS YOUR MONEY. ONE STAR IS GENEROUS.

STAY AWAY. NO ETHICS Whatsoever!! Just want your money and scam people due to the small print on the contract. Just before Christmas 2022 I received a letter from a collections agency for a charge $2800 in regards to a payment we allegedly owed to World Gym Barrie. This letter was a huge shock for my wife and I so much that my wife can barely sleep at night as we cannot afford to pay this, and on top of it is so close to Christmas. This caused our family extreme anxiety and mental health issues.

My rant.... don't even bother joining .... World Gym. Can't cancel your membership even if you want to. Apparently after speaking with 2 different associates who gives you 4 different people to email the cancelation to and what to say in the email isn't good enough. After charging me for 2 more months and charging me a 35 surcharge both months I now find out you have to do it in person.... but get this.... they're closed. So you have to print the form then call and someone will meet you at the door. Print the form .... with what. Does everyone now have a printer. Unbelievable. World Gym obviously doesn't care for their customers especially during covid. I want to be reimbursed and my membership canceled.

Please don't go here - there is a better business model out there because this corp thinks it's ok to lie and steal. The Covid-19 struck and all gyms were closed - but the charges kept on coming! Emails and voicemails to cancel the account were ignored. Gyms were open with restrictions - but now school is closed, there are no jobs, my kids' apartment is gone and they've had to move home because of covid-19. They are still charging us. Apparently we had to go in person to cancel - so we did in August. They are still charging us. What gives? Looking forward to collections! See you in court!

Your welcoming is perfect. I also enjoy the place. Everything is done perfectly. It is good and I wish you must have an experience by joining. Be hopefully and be sure to join and it will help you a lot.

It is a great gym that has an abundance of equipment, and very friendly staff. Also it is very affordable. Gyms like this are getting harder to find because less and less people are lifting weights these days.

The World Gym is great. Exercise really easy. And with great confidence. It helps to have great customer service to deal with. And who are polite and quick to respond to customers' needs or wants. Appreciate all you do.

I really like the machines and the facilities there. Clean and study. The shower are awesome. I like when they bring out the fresh towels and they also have the private lockers and the Jacuzzi. Nobody can beat that lol.

I joined the member on Oct 31, 2019. After I joined the member in one days, they have promotion: "No Payment until January, 2020." I required the Manager phoned me but Jasmine didn't phone me. They have one free coach in begin when everybody join the member. The lady text messages to me and we had an appointment on Saturday. I wait in the lobby but she didn't show up. This is waste my time. They have bad services and didn't treat customer respectful.

My son had a membership with World Gym four years ago. The last time he attended the gym was four years ago. He has an illness that results in his inability to go into public places. This year I discovered World Gym was still charging him for the gym. Fair enough. He did not go in and cancel. I went in to cancel for him after discovering this news. I explained the situation and asked for a refund of the latest charge. They would not budge. Sorry, but it is crookery when you know you are taking money for four years from someone on a disability, who cannot walk into the premises and cancel. It would have been a decent and, frankly, better business approach to simply offer the refund. Be aware of the kind of place you are giving your business to. This kind of crookery should not be supported.

Tuesday December 4, 2018. Today I was at the WORLD GYM in San Francisco. I've been a member of the gym for about a year, but in the middle of my work out, Alicia the "Manager" as she stated, came at me around 7:15 p.m. yelling and screaming at me not to use metal plates in the padded area by the front entrance, where I've been using them for about a year. She told me that I have to use those plates on the wooden platforms all the way to the back of the gym. I try to get an explanation as to why would I used metal plates in the wooden platforms and not on the padded areas like I always do.

Overall the gym meet everyone needs, they have a variety of classes, the weight room, has a variety of machines & free weights. Although equipment is not top of the line, it is always in workable condition. Another good feature, is that it is never overcrowded.

So I lived In Toronto all my life and due to my children and their mom moving to Regina Sask, I left my home in hopes of a better life. Now I had a World Gym membership which I utilized for a good 6 months and of course had to cancel short term due to me moving literal provinces. Now this was around 2015, I recently look at my bank statement to realize they have been charging me for around 3 years a total of around $450. When I confronted them, they took at least a month to get back to me, and stated "if you do not have the cancellation form there is nothing we can do for you." If you have any info on how to take this corrupt gym down please email me or reply. I want revenge.

Okay so it has been my second year at this gym, the first year I just went how I felt like it and I didn't actually get any results, at the end I was just paying for something that I didn't use. This year I decided to take a personal trainer, What a Mistake! I was with this guy from November until beginning of March, yeah I kinda liked it but my experience was horrible. He gave me one diet plan the whole time I was with him (only a few months), I was "Running" after my fitness program that I didn't get, I texted him, called him and each time he said "yeah I'll get it next week." "Oh it will be at the check in tomorrow." "Oh I will send it to you." So at the end, still didn't get a plan, I paid for a semi-private trainer, he was always late and never organized. Finally he was kicked out of the World Gym, OMG what a problem to get another trainer.

As soon as I stuck my head in the door, I was swept into a office with a personal trainer... in a rushed meeting with a young woman, who spoke with me about weights and HIIT training and shared she had knowledge about ketogenic diet that I am doing, I stupidly, SIGNED something for personal training... I did NOT have time to read the contract... DO NOT ** NEVER SIGN ANY PIECE OF PAPER THEY SHOVE UNDER YOUR NOSE ** EVER!! I told her "I would never sign up with a trainer, BUT since I like you, and I think in this case only I could work with you, I am going to break my own rule and do this". What a mistake. That is my fault. I also told her I only want to work with a female trainer.

I will start off by saying that the initial part of this process was my fault as I realized too late that my credit card had expired. My card was charged and I called to rectify the issue and the woman on the phone was extremely rude and unprofessional which is why I asked to speak to a manager. I had asked for the manager's email and at first, I was given the wrong one. I called back and they gave me the correct email but were unapologetic about the fact that I was given the wrong information.

I signed up to join the new gym in October 2015 as grand opening date posted for December 2015, I paid $99.50 (also was supposed to receive $40) as early signup. January 2016 came and gone gym never opened, then I received email postponing opening date until February. They never did then never heard anything. May 2016 came and gym still not open. Then they have the audacity to send my file to collection.

Bad customer service - They are all liars there. The people at the front desk are horrible. Me and my friend signed up last year and the lady said that we can cancel anytime provided we gave 60 days notice. I emailed the manager to say I would like to cancel. Nobody got back to me but they kept taking the money from my account and today they called me telling me that I was behind on payments. When I called World Gym they were so rude. The women was so mean. I would never recommend anyone to have a membership with them.

The sauna is in the men's change room. It is dimly lit but appears clean. All was well until a few months ago when signs appeared saying the users must be appropriately covered. Why? It is men's sauna? I agree that one needs to sit on a towel for cleanliness and hygiene but why must we wear swimsuits or gym shorts in the sauna? I have been using saunas at YMCA and University for years and almost every goes nude in the sauna. Why is World Gym getting so puritan about casual nudism??

Well my story differs from other stories but it has the same end. I went to cancel my contract because I don't have time to join the gym anymore so I thought it's stupid to pay $50 every month I decided to join Planet Fitness which is way closer and more clean than World Gym. Well it's not surprise that too many people couldn't cancel their contract. I was told that or I should be disabled or to move 5 miles away in order to cancel it (by the way I live 4 miles away and that's in Chicago). I asked for a copy of my contract and a blank contract to compare both of the copies. Well I guess I will change my card. They told me that if I want to cancel I should pay the remaining months in the contract and that's 8 total. So approximately 400$ in order to cancel my contract. What a shame.

I wish to tell everyone never to give your credit card details to the World Gym, particularly the one in Cleveland Heights, Ohio. I noticed that they had billed me twice the normal fee for a late payment. I called and spoke to one of the staff, who was so rude and uncaring. I called back and spoke to the manager and she claims that the contract I signed gave them permission to bill whatever fee they like for a late payment and that if I had asked, they would have told me it's a 100% fee. I accept that I have been defrauded but I hope no one else has to go through this again. If you are still a member, withdraw your card details from them before they hit you too.

This gym is RIDICULOUSLY HOT. The air conditioning is turned off and huge fans are used in place of it. It has been months since they have not had it on. It is literally hotter inside the gym than it is outside. I complained to one of the employees and she stated that it is "getting cooler outside." It was literally 94 degrees outside at that time. There are also machines that have been broken for over a year even though this gym charges a services fee twice a year (April and October) for maintenance purposes. The water fountain spits out warm water if it is even working (on several occasions it has been out of service).

Kitchener, Ontario World Gym. I just found my contract from World Gym to figure out why a second charge was on my credit card in July. It states that they are charging me extra for a "Rate Guarantee". I had also signed up for some training sessions with a trainer who didn't really want to help me. My sessions were supposed to be one hour long but were only 45 minutes because he spent the last 15 minutes getting paperwork organized, and had me sign my sheet. I didn't even get a last session.

OK Here's my rant for today. My son dies, I stop life, I stop eating for the last few months and have been under a doctors care. World Gym in Hamburg informs me that even with a doctors note they will NOT extend my contract for the 4 months the Dr. pulled me from there because legally they don't have to. When I asked about morally and out of human compassion Sheena says she will not give me the owners name and will not help me out at all and said have a nice day. Not once did I hear "I'm sorry for your loss" or let's me if we can work something out. Pieces of **!!! (BTW I wasn't asking for a refund only that they add the 4 months I couldn't go to end of contract.)

Beware! Crooks! Horrible customer service. Jessica is useless! Joined before they opened and paid a large joining fee. They didn't open on time and I cancelled my account. Months later they send me to collections for $800.00 to a place I've never stepped foot in! They are crooks and there are others who have had problems with World Gym all over. Buyer beware!!!

My experience was with the Sudbury Ontario location. They has backed up pipes in the shower room and the entire room has a strong stench of sewage. The sauna was often out of order. The ceiling was under construction for 6 months. When I tried to rent a towel they would charge me $2 per towel. The customer service was god awful, when I tried to cancel they insisted I needed to visit in person, when I expressed how I wouldn't come back if they were trying to put up obstacles to me cancelling my membership.

BUYER BEWARE: THIS GYM IS A GROUP OF CRIMINALS. CHECK THE BBB WEBSITE: F RATING. My credit card was compromised last month and I attempted to go in to cancel my membership on April 15th, 2016 as I hadn't been using it. This was before the next charge would go through on the 17th. I was told I couldn't cancel without a manager there who worked ridiculously limited hours. I was given NO ALTERNATIVE as I work during all the days the walk-in cancellation is possible. This is my fault, somehow. Note: Hours for cancellation are limited to ensure you can't cancel.

I am a member for nearly 2 years now and I rarely used the offer that is included in the price of having a buddy with you for free. However, since February of this year, I have been bringing my 26 year old daughter with me as my buddy about twice a week. Every time my daughter must show an ID and fill out a form with her personal information. This is very annoying but understandable for admin purposes and insurance purposes. However the way it is done is insulting and today was even to the point of degrading and could say harassing. Not all, but some of the front desk clerks including Management make you feel that they are doing us a favor of allowing us to have a buddy. Every time my daughter is asked why doesn't she join. Although that is not the problem, the approach and attitude is unacceptable!

If there was a spot for 0 stars, I would give it none. I've been a member there now for 1 year and 6 months. I have had no real issues until they started charging me copious amounts of "Late Fees" each month when my bills are paid on time. I would highly recommend to AVOID THIS GYM at all costs. They are extremely rude, unprofessional, and the facilities are not worth the headache and the contract. Do yourself a favor and spend the extra money for LA Fitness.

Just joined World Gym Milford Ma. Paid $299. for 14 months. Went to two classes - thought they would be good! Next two visits not the classes on the schedule. Everyone saying how they lie, disorganized people.. So put this on my charge because someone was complaining of something so I made my mind to charge it.. Called my card to dispute this. I explained what was going on.. They had no ink for my contract! Really a businesses which just came down the street not too far. They are not organized! Please let them go out right now - they have 2 or 3 in a class. Not too good.

Worst place ever. Shysters. Ripped me off for $2400 for personal training. Don't give them access to your bank account. Tried canceling Membership, kept charging me. Bad, bad, bad. Hidden fees, Rude People, Bad Customer service!!!

Ever heard of the saying always be cautious when something "sounds too good to be true". This gym is the perfect example of that saying. An absolute disgrace to the society. They will make you sign an absolutely ridiculous contract at the start of your gym term as if you are signing for the Canadian National force with so much forged information. Every few months in between they will charge you with an abrupt amounts for the name of maintenance.

I signed up for 12 months of personal training in November of 2015 with the regional training manager of World Gym and when I was done with the initial evaluation I kept asking for a trainer and got nothing. Now after 3 months of no training they are unwilling to refund me my money and state that I signed a contract that they don't and have not honored and can't get any answers out of them. Now it is a headache because I will probably have to go to small claims court to get my money back and have the fraudulent contract voided and cancelled just to get my money back for services they don't want to provide.

They are crooks and scam artist. I advise anyone who loves to keep their money to never go to this gym and let them go out of business where they belong. Especially DO NOT put a card on file with them because they will keep digging in it for every little crooked thing they can find.

Stay away from World Gym Tonawanda, they are a bunch of scam artists out to just take your money. They will lie to you and tell you anything you want to hear, just to take more money from you. I signed a form on a pad that I was told would lock in the price for a trainer and when I was ready to begin (after tax time, so I could afford it) and that is NOT what Andrea (who no longer works there) had me sign and NEVER gave me the contract. She had me sign for the actual trainer and to start charging a card that wasn't mine and I had to get permission to use.

I pay $20 a month for this gym, that's with tanning, bringing a friend, and they have great hours! But really, if you miss a payment they charge you $35! That's how much a bank typically charges for an overdraft fee! That's ridiculous, and they just take it out of your account anytime they please.