World Gym

World Gym

 2.5/5 (187 reviews)

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Overall Rating2.5 out of 5
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World Gym Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: Feb. 7, 2023

STAY AWAY. NO ETHICS Whatsoever!! Just want your money and scam people due to the small print on the contract. Just before Christmas 2022 I received a letter from a collections agency for a charge $2800 in regards to a payment we allegedly owed to World Gym Barrie. This letter was a huge shock for my wife and I so much that my wife can barely sleep at night as we cannot afford to pay this, and on top of it is so close to Christmas. This caused our family extreme anxiety and mental health issues.

In this letter we simply saw the charge of over $2800 with not details of what the charges are for. Some history. My wife went to the gym maybe 5 times approximately 3 years ago and hasn't been since. She attempted to cancel her membership by phone many times and left multiple messages over the past 2 years with no response. She also attempted to cancel the message via the world gym local chat on the local world gym page in early, 2021. She received a response stating, "Hey there, currently we do not have staff at our facility answering phone calls or emails. Unfortunately, you will have to wait to cancel your membership. You currently aren't being charged your mostly membership fee as they've been placed on hold. We appreciate your patience during this time."

After that there was again no further communication from anyone at your location with any direction or updates on re-opening, payment issues, payment and membership concerns or the gym re opening... nothing at all. She spoke to a gentleman on the phone asking to speak to a manager in December 2023 and he said that there isn't a manager available and no one at the Barrie World Gym can do anything in regards to the charges as this has gone to collections. We were also unaware of any issues in payment until we received the letter from the collections agency asking for over $2800 as no one at the gym had ever sent any email or called her. We requested a statement outlining the charges from the gentlemen yesterday and we haven't received anything so we aren't even aware of any additional NSF charges that may have been added that she wasn't aware of.

The management wouldn't speak to us about any of this as it had gone to collections with out giving us a chance to pay throughout. Basically the response was basically the contract says that you must keep paying and that's it and no matter what attempts you make to communicate with the gym to cancel, email, texts, phone calls, etc it will not be accepted. So basically they could continue to charge for years and years with the charge increasing and increasing and you have no recourse and they won't communicate with you as they will are backed by the contract and of course it is more money in their pockets. STAY AWAY... this is the most unethical management that I've seen in my life and by all the other posts I am not alone and not the first person to have been taken advantage of!

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Verified Reviewer
Original review: Dec. 17, 2020

My rant.... don't even bother joining .... World Gym. Can't cancel your membership even if you want to. Apparently after speaking with 2 different associates who gives you 4 different people to email the cancelation to and what to say in the email isn't good enough. After charging me for 2 more months and charging me a 35 surcharge both months I now find out you have to do it in person.... but get this.... they're closed. So you have to print the form then call and someone will meet you at the door. Print the form .... with what. Does everyone now have a printer. Unbelievable. World Gym obviously doesn't care for their customers especially during covid. I want to be reimbursed and my membership canceled.

5 people found this review helpful

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    Verified Reviewer
    Original review: Sept. 29, 2020

    Please don't go here - there is a better business model out there because this corp thinks it's ok to lie and steal. The Covid-19 struck and all gyms were closed - but the charges kept on coming! Emails and voicemails to cancel the account were ignored. Gyms were open with restrictions - but now school is closed, there are no jobs, my kids' apartment is gone and they've had to move home because of covid-19. They are still charging us. Apparently we had to go in person to cancel - so we did in August. They are still charging us. What gives? Looking forward to collections! See you in court!

    4 people found this review helpful
    Verified Reviewer
    Original review: April 20, 2020

    Your welcoming is perfect. I also enjoy the place. Everything is done perfectly. It is good and I wish you must have an experience by joining. Be hopefully and be sure to join and it will help you a lot.

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    Verified Reviewer
    Original review: April 14, 2020

    It is a great gym that has an abundance of equipment, and very friendly staff. Also it is very affordable. Gyms like this are getting harder to find because less and less people are lifting weights these days.

    3 people found this review helpful
    Verified Reviewer
    Original review: April 9, 2020

    The World Gym is great. Exercise really easy. And with great confidence. It helps to have great customer service to deal with. And who are polite and quick to respond to customers' needs or wants. Appreciate all you do.

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    Verified Reviewer
    Original review: April 8, 2020

    I really like the machines and the facilities there. Clean and study. The shower are awesome. I like when they bring out the fresh towels and they also have the private lockers and the Jacuzzi. Nobody can beat that lol.

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    Verified Reviewer
    Original review: Nov. 23, 2019

    I joined the member on Oct 31, 2019. After I joined the member in one days, they have promotion: "No Payment until January, 2020." I required the Manager phoned me but Jasmine didn't phone me. They have one free coach in begin when everybody join the member. The lady text messages to me and we had an appointment on Saturday. I wait in the lobby but she didn't show up. This is waste my time. They have bad services and didn't treat customer respectful.

    6 people found this review helpful
    Verified Reviewer
    Original review: Oct. 28, 2019

    My son had a membership with World Gym four years ago. The last time he attended the gym was four years ago. He has an illness that results in his inability to go into public places. This year I discovered World Gym was still charging him for the gym. Fair enough. He did not go in and cancel. I went in to cancel for him after discovering this news. I explained the situation and asked for a refund of the latest charge. They would not budge. Sorry, but it is crookery when you know you are taking money for four years from someone on a disability, who cannot walk into the premises and cancel. It would have been a decent and, frankly, better business approach to simply offer the refund. Be aware of the kind of place you are giving your business to. This kind of crookery should not be supported.

    18 people found this review helpful
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    Verified Reviewer
    Original review: Dec. 5, 2018

    Tuesday December 4, 2018. Today I was at the WORLD GYM in San Francisco. I've been a member of the gym for about a year, but in the middle of my work out, Alicia the "Manager" as she stated, came at me around 7:15 p.m. yelling and screaming at me not to use metal plates in the padded area by the front entrance, where I've been using them for about a year. She told me that I have to use those plates on the wooden platforms all the way to the back of the gym. I try to get an explanation as to why would I used metal plates in the wooden platforms and not on the padded areas like I always do.

    She then started yelling some more telling me that I have to do what she says or I was going to get kick out of the gym. I really do not know why this happened, because all the staff is usually very professional and friendly. She made me feel harassed and discriminated. I told her that I wanted to cancel my membership and to get a refund for the payment I made in advance for this month. She just ignored me and took the equipment I was using. I went to the front desk to try to get some help and an explanation as to what was happening. She followed to the front desk and kept yelling at me ' I'm the Manager". I really like this gym but I don't want to be treated like that. I have only seen this person for a couple of month at the gym; Can someone please help me to get my money back for the already paid month of December... Please HELP!

    3 people found this review helpful
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    World Gym author review by Joey Thurman

    World Gym was founded in 1976 by Joe Gold, the founder of Gold’s Gym, in Venice, California. It began as a part of the “Muscle Beach” celebrity fitness scene and is today a franchise gym with 85 United States locations and branches in 16 other countries. It is dedicated to remaining a traditional, no-frills gym experience for those serious about weight training and fitness.

    • Focus on weight training: World Gym is best known for its focus on weight training, with state-of-the-art strength equipment including machines, free weights and more.

    • Cardio: While World Gym focuses on weight training, it also recognizes the importance of cardio for a healthy fitness routine. Locations feature cardio machines like treadmills, stationary bikes, ellipticals and more.

    • Nutrition: Many gym locations offer a nutrition bar featuring protein shakes, smoothies and more to help individuals prepare for workouts and recover more quickly.

    • Services: Certified personal trainers offer classes and personal coaching services at most locations. Other services available at some World Gym locations include chiropractic therapy, tanning, nutrition counseling, physical therapy and more.

    • Gear: World Gym offers a full line of fitness apparel and gear on its website and at locations across the world.

    by Joey Thurman Fitness and Nutrition Advisor

    Joey Thurman is a nationally recognized and spin certified health, fitness, nutrition expert and television host He is the author of "365 Health and Fitness Hacks That Could Save Your Life." His work has been featured in publications such as Men’s Health, U.S. News and World Report, NPR, People Magazine, Shape, NY Post, Fitness Magazine, ‪Women's Health and many more.

    World Gym Company Information

    Company Name:
    World Gym