World Gym Reviews

It is marked everywhere they close at 22:00 on Sunday. The lifeguard knows well I never stay more than 15 minutes, he still shuts the spa off right on my face telling me it was the time to shut it down, leaving me practically speechless. I can't believe it!!!

Stay AWAY from this gyms! I went in to their La Quinta location for a 2 week "Free Trial," and according to Ken (manager) and Jim (district manager) I am locked into a 1 year membership. What? The only thing I did was give a deposit (this is how they got my cc) to start the trial, signed a certificate for the trial, and now that signature is being used as a contract! I let them know I wasn't happy with the place since the gym is filthy, weights everywhere, rude staff fighting each other, no parking, and the list goes on and on. Please do not make the same mistake I did and sign anything. It's a trap to get your cc and start billing you for something you aren't going to use. And to make things worst I've gotten billed twice this month. Just stay away, far away from this mismanaged joke of a gym.

TERRIBLE GYM, TERRIBLE STAFF and terrible customer service. They make it impossible to cancel your membership. The customer service reps are completely rude and disrespectful. I'll be making sure no one ever signs up with these horrid people.

They have no organized way of keeping track of their customers and payments specially for people that are getting trained with VISHAL ** who is also ELF FITNESS. World Gym Vista overcharged me then demanded more money from my bank account not consulting with me first even though I was paying cash every month already. They didn't care to check either. When I tried to reach John who is one of the owners of the gym to let him know how disappointed I was, he literally screamed at me "stop coming to my gym then if you're being overcharged" and then hung up on me making me feel super uncomfortable, threatened and to never wanting to go back to that gym.

I would not recommend this place. The customer service is non-existent. I should have paid attention to the horrible reviews instead of wasting my money.

They charge additional $40 for credit card did not go through! They said they contact me via email when the payment did not go through! When I ask them why not to call me. They said: they have 10 thousands + members, they cannot call everyone! What a idiot answer! They do mean: "I don't care about you! We have enough members/money!" I did not get the email from them. (I did get them email for newsletter only!) The worst membership experience! W** gym company!

The equipment was worn out and the temperature in the gym was VERY high. I decided to end my membership early. I went in, paid the 20.00 cancellation fee. The employee never recorded it. One year later I have a collection agency after me saying I owe 180.00! I only had a 1 year membership at 10.00 per month. How is it 180.00 and now it’s on my credit report. Out of desperation I told them I would pay the absorbent fee if they removed it from my credit report and they said no. Do not join this gym, they are nothing short of evil. I no longer have the paperwork or even the order number to protect myself.

I signed up for a personal trainer mid February of this year. I have found the trainer to be immature and unprofessional. I have also informed him of certain back issues that I have so that he can keep that in mind through our training sessions. At times I've told him that the particular exercise caused me a lot of back pain for days after which he disregarded!!! Lately he is showing up late to sessions or not at all!!! Which I message to no response!!! He won't respond to set more appointments and he owes me a sessions for what I've paid. World Gym will be taking more money out on the 15 of this month!!!!! Overall when my contract done I'm done at World Gym. Sketchy company and immature ignorant staff.

How can a business have such a lack of compassion for customers with extenuating circumstances and that may need to cancel a contract. In particular: World Gym on Sheridan Dr., Williamsville NY. The manager ** said they doesn't care about the circumstances someone is under and will not make an exceptions. My daughter has recently had a child, and is unemployed. The only money she receives is child support, yet World Gym will not cancel her contract without her paying a cancellation fee and continues to automatically withdraw money from her account, which is in turn child support for my granddaughter. I can't believe a business feels comfortable stealing money from a baby's mouth. Unbelievable!

I was in the shower, they told me they're closed. I come out of the shower, they called the cops on me. There was two cops in the locker room just because I didn't come out of the shower when they closed.

I have recently joined World Gym and decided to hire a personal trainer. I have been paying 196.94 plus taxes bi-weekly and I've received minimal training. My training sessions have gotten cancelled or never rescheduled. I visited the establishment today and I advised them that I want to cancel my personal trainer contract due to unsatisfied service and was told by the Asst. Manager that I am unable to cancel because I have passed my 36 days of membership, but I do not see that listed anywhere on the contract nor was I verbally told. I am unhappy and I want my money back.

I liked the trainer there ** very much, but will never go back due to the shady business practices of the owner. I put her training sessions on my credit card $660 for 12 sessions a few days ago. I have yet to use any of the sessions. The gym charged me that along with a 1,980 dollar charge!!!! When I called World Gym I spoke with a woman and she said that it was the fault of ABC Financial and was very kind telling me she would clear it up. I also called ABC Financial myself and they said they have no documentation of me in regards to World Gym. I call my CC company and we obviously believed I had been part of a scheme or fraud and my credit card was canceled.

I wanted to cancel my kid's swimming lessons and ** and ** from World Gym in Eastlake Chula Vista are giving me a hard time. ** said come back bec. ** is not around to address the issue. I told ** I will come back at 12nn the next day. When I came back, ** said he already left? All I want is to cancel the lessons that have not even started yet. ** called me again & said come back this Monday April 6. Hope this will be over with for I am not going back to talk to these dishonest people again!!

I have complained to the front desk every time I show up and there is no instructor for the scheduled group classes. At first I thought it was due to growing pains (the gym just opened), but now almost a year later I see that it is a general attitude, a bad attitude among the staff who are hired to do the group classes and those in management that these instructors are accountable (or not accountable to). It seems the instructors and the management have very little respect for other people's time because the class does not run as scheduled approximately 50% of the time. Today, with 15 people waiting, some disrespectful yoga instructor did and did not even bother to call to let us know she was not showing up.

This filthy excuse for a gym changes managers and trainers as often as most change their underwear. I was sent to collections for a training fee. I'm in the gym 2-3 times a week and no one ever said a word to me. Then I find out my credit card is declining the charge because they manually enter the numbers and riving THEY were getting it wrong! I tried paying my balance and they still left the collections on my account. After a year of this I'm getting a lawyer...

The last few weeks have been uncomfortably hot in this gym; the temperature has been between 73 and 74. For a while it was much cooler (after people complained) but now it's back to a temperature more suited to sitting at a desk. Both OSHA and The American College of Sports Medicine have temperature guidelines for aerobic, cardio and weight training areas: 65% to 68%...not even close to the temperature in this gym. A few of the people who work there (** and **, in particular) are sensitive to complaints and will adjust the temperature but for the most part it is just too hot! I know there are a few people who get cold but they can put on sweatshirts, etc. I've often had to leave after 10 mins. because I feel so lethargic and slightly sick (Normally I never work out for less than 70 mins.).

My husband and I signed up for a World Gym membership in November of 2014 to help him recover from his chemo treatments following a Stage 4 Lymphoma diagnosis. My husband has been a track coach for 30 years and recently one of his former athletes asked if he could accompany us to the gym to train with us. World Gym, Barrie, Ontario, accused of us of hiring a personal trainer and told us we weren't allowed to train together. We have witnessed multiple teams of people who workout together but apparently we weren't allowed to. The end result was that they revoked our membership and they won't return our fees of approximately $160. It is pathetic that they have to centre out someone who is trying to recover from a life-threatening diagnosis in order to make a statement. Shame on you World Gym. Your behaviour is despicable. I will continue my efforts to have the funds returned through social media and small claims court.

I have been to a lot gyms across this great land and the World Gym in Niagara Falls, is by far the worst. They have packed it to the gills with young kids from the high school and thus this gym has the feel of working out at a high school gym (mind you I have no problems with kids working out, and think it's great, provided they follow gym etiquette and probably, should have some adult supervision).

The staff is rude and have no one to answer to so customers are treated like garbage. The night attendant DAN, told me to shut the ** up when I told him the time was not changed on the clock for daylight savings. This was not the only time that he was disagreeable. I even complained to corporate which they never addressed. I was out of my 2 year contract and still had to pay for 2 additional months and the current month that started 2 days prior. Terrible people running a gym, make a bad gym.

My husband and I signed up to the World Gym in Cheektowaga NY, a suburb of Buffalo. Their address is 540 Dick Rd. Cheektowaga, NY, phone - (716) 681 -7535. The problems with the staff began almost immediately. We were five minutes late (maybe even less than that) picking our daughter up at the daycare in the facility, and they had an absolute tantrum about this. After this incident, it was as if they were snotty about every little question or complaint we made to them. I paid extra for a personal trainer. Didn't really click with her so I switched to another one of their trainers that I felt more compatible with, and after that, the old trainer gave me dirty looks, and appeared to be complaining about me to her co-workers, which I just chalked up to being my overly-active imagination.

I quit this gym today. Not only was I required to pay two additional months, (which I expected, it's in the contract) but I was also required to pay a 19$ "Fixed price guarantee" that fixes my rate for the next six months!!! Even though I was quitting!! I complained and I was threatened with being sent to collections. Who runs a business like this??? STAY AWAY. It's a dirty gym anyway. You could do much better for the money.

Deceptive Business Practices. Beware. I will never, never, never subscribe to a World Gym again. I was a charter member of this Gym. I purchased a home in another state in a location where there was no World Gym. When I tried to resign, I was told I had to physically come to the Gym to resign. When I returned to town, I went to the Gym. I was charged a 60 day membership fee for cancellation and required to pay a "rate guaranty fee", even though I was no longer a member of the club. This is reprehensible customer service with a complete lack of customer relationship management. I can only assume that the club is in dire straits and that they need funding so badly they must resort to these practices. I may have been adversely selected because I am a senior citizen. This is a very inexpensive Gym, but you certainly get what you pay for.

The initial contract was for 9 months at $10 a month, for a total of 90 dollars. Sounds cheap right? WRONG! After the first five months I stopped going, and tried to cancel. I tried by email, they said they need voice verification. I tried over phone, they said they need a post vouched letter. I tried by letter they said they need to see me in person, obviously stalling at this point. I finally tried by person and they said the contract has been AUTOMATICALLY RENEWED for another 9 months and I can't cancel until then. They've charged me $10 a month for two years now without stopping, and every month or two throw in 24 dollar "service charges" randomly for no reason whatsoever.

If you want a gym with immature employees including management, then this is the gym for you. It is clean but that is the only plus. Watch your billing too, they overcharge my account all the time.

I signed up a year ago and I've been so disappointed with this gym, I barely go anymore. When it rains, the roof leaks water in the women's section. The floor is soaked and the roof drips on the entire 2 back rows of machines. There are rarely any clean towels to use for wiping equipment down. Their child care employee is awful. I brought my 2-year old once and would never do it again.

Every 24 months, you can freeze your account for two months at a time. When I talked to them TWO MONTHS AGO telling them I wouldn't be able to pay for TWO MONTHS, I wasn't given this option. They called me just now to tell me I was late on another payment. I asked them what that's about when I said I wouldn't be able to make any payments. The guy I talked to said I should have been given the option to freeze my account, but now I have to pay 60 dollars for the last 2 months that I wasn't able to use the ** gym. Apparently they can't backtrack for the last two months because their system doesn't work like that. He then offered to let me freeze my account for the next two months, when I just told him I would be able to start back up on my payments in three days. My contract is over in February and I will NOT be renewing.

I signed up for a contract in 2012 and went for my years worth of the contract. While I was there the gym wasn't kept that clean. The employees would bring out "clean" towels to use on equipment; however these towels were not properly dried and still damp, which spreads bacteria. After a few times of this happening near the end of my contract, I stopped going. Only to realize after a year of my contract ending, I was still charged as if I signed up for a new contract!!!! Apparently you have to go to the gym and cancel the one year contract. When doing so they also require a termination fee! I don't ever recommend anyone attending this gym.

I signed up for World Gym In April, was told by a slim blonde female that there was a gym in my area in Michigan. Since I wasn't sure I wanted to sign up since I was moving she guaranteed me there was one there. I moved to Michigan to find out there wasn't a gym in my area at all!!! I called to cancel my membership & they told me it was 100 dollars to cancel since I signed in a contract. If I knew there wasn't a gym in my area I wouldn't of signed up in the first place knowing I was moving!!!! So I check my bank account & there's a 35 fee & a 10 fee taken out on the behalf of World Gym.

In the beginning of Jan. 2014 I went into World Gym on Sheridan dr., Williamsville NY and signed a three month contract with the "personal training director" Cyle **. The contract signed was for a complete gym membership as well as 3 months of personal training 3x/week, 1hour sessions. I was guaranteed this price $300/month, for all three months (with the first month being higher approx. $480 b/c of a "sign up fee" and 3 month gym membership), and signed the contract for each month.

I've been trapped in a membership at the World Gym in Milford, MA. The equipment is in disrepair: one Smith Machine has been "temporarily out of order" for almost two years. The bench pads are all torn or cracked. Almost half of the weight pins for the machines are missing. Maintenance is put off for months and the moving parts on the machines are never oiled or greased. There is dirt build up everywhere. On one weight rack someone wrote "dirt" in the dust about 18 months ago and it's still there. Dust bunnies abound under the racks, piles of sand and dirt are also there.

I am a member and $10.00 a month is taken out of my check each month. I was told by an employee that the amount is taken out on the 19th. On the 17th, it was submitted to my bank and was rejected. I went in immediately and paid the money that I owed. The employee "Ivy" said that the fee of $35.00 would be waived as it was obvious that I was having difficulties with my financial institution. Going in the next day, I was again told by other employees at the desk that the fees were waived. Look at my bank account and they had taken out $35.00 fee for a transaction dated back 14 days prior. In calling and talking to the very rude owner, Matt, I was told the employees did not give the correct information. He does not stand behind his employees and specifically said "For $10.00 a month we cannot afford to not charge the fees". For someone to have that kind of control over your bank account is a bit scary especially someone that does not stand behind his employees.

I got help from our attorney general here in Ohio. Anyone else in Ohio went through this crap? Mine was supposed to be a free 30-day trial. As you know, I went 2 times and on the 3rd, the doors were chained, locked and a sign (BUSINESS CLOSED DOWN). Would you ever think or worry about this? Because it was only a 30-day trial not a contract. I found out the collection company is in Colorado, but from INDIA, Okay, what is up?????? I go this Friday to court, Oct. 25th, 2013 10 am. Clark Co. municipal courts. Any takers? The gym I am speaking of was in Fairborn, Ohio between 1999-2001. That's where I worked on those years. Couldn't have been no other. Due to in 2001, I was in a work-related injury in a car, that I had to have neck and hip surgery. No gym work out for me. Never since that. Anyone that lives in Ohio, come on down. Let's get these scammers here in Ohio also. It happens all over the USA.

Beware, I can't believe this can really happen. I didn't sign a contract of any kind. I have what I filled out for the free trial. I didn't feel out my medical?? Okay, you scammers, I will be in court. I really want to see what a lair looks like. Any support from anyone who has had a bad anything with World Gym. Wow. Oct 25, 2013 10 am Clark Co municipal court, Springfield, Ohio.

Going to court on the 25th of this month, Oct. 2013. Any help out there??? I thought it was a 30-day free trial, not a nightmare. I went 2 times and on the 3rd, the doors were chained shut and a sign, "Business closed down." So why worry. I never signed a contract of any kind. Only that these companies sell bills to each other and try to get money they are not owed to. What a scam. I had two brain surgeries and yes, I do not need this stress. I will see them in court . A lot of other states' attorney generals are suing these scammers. I pray our state, Ohio, will. Watch out honest people .

Back in 1999-2001 at work, AARP came in and gave us all what we thought was a free 30-day trial at Worlds Gym. I filled out for only the free trial. I went 2 times, and on the 3rd time, the door was chained up and a sign business closed down. This was in Fairborn, Ohio. This is crazy. I have to go to court on the 25th of this month, Oct. year 2013. They say I owe them almost $7,000. I never signed a contract. In 2001, I was in a car accident at work, had to have neck and hip surgery, so I know I didn't go after that. It took years of PT and doctors to get better. Still bad health and bone and joint disease, so couldn't go if I wanted to. So no way I owe anything. I never signed a contract. They closed down. It was on the news. Help, anyone.

I was employed by them a while back. They make the sales people work 55 hours weekly, one day off only. That's not even the bad part. They won't let us have lunch breaks, working 9 hours a day or more. We can't eat there either because they say it will stink up the gym from the smell of food. We can't request days off unless it's a death in the family or some medical condition, so that means we practically are slaves to them. There are bonuses in which the employees get paid under the table to say the least. There is much more that goes on but I'm going to leave it at that.

So I went to check out my credit report today and noticed a random charge for just over $1000 dollars on my credit report. I have no idea what it's for, or why it's there. The address listed isn't mine. I call the number on the report for the credit collection agency and find out it's World's Gym. They are saying I owe them for monthly fees for a membership I closed 3 years ago in writing. It was a $10 a month, "no obligation" membership. They didn't send a bill, make a phone call, or anything. I closed this account in writing. I guess after 3 years, they decided it was time to try and get some money. I will probably end up having to take them to court to get it off my report. Watch out for these crooks.

When I joined the Worcester World Gym, I went in KNOWING I would be leaving the area in six months and expressed that I wanted to have no commitment to the employee. We discussed the $10/month plan no commitment, then I asked if this allowed me to bring a guest. She informed me it did not and that to do that I would have to pay $20/month, and I agreed. So I used the gym for a few months and then August came. Today, I went in to cancel when I was informed that I was signed up for a 12-month commitment. Well yes, I did sign the contract where 12 month commitment was checked off in the EMPLOYEE USE ONLY SECTION. I was not made aware of this at the time of signing. I am appalled that the employee did this, her name was Amber, ESPECIALLY after we had just discussed how I needed to have no commitment because I would be leaving.

I was told that the membership I bought was month to month and that I could cancel it anytime. NOT SO - they lie! And they are charging me for a bunch of extras too. I have called three times to clear up these unauthorized charges and they are both rude and dismissive.

Son signed up for one month membership online 11 months ago. Received bill for $115.50, hasn't been back since. General Manager Matt at Fort Myers FL, was rude, threatened me, he would call the cops on me because I said It was bull, and now owes $162.00. You advertise one month for a low price, and then all of a sudden it is a monthly contract. Also told me to go ahead and call a lawyer because they have thousands of lawyers every day that deal with this. Right there, shows an issue, or maybe I should say scam.

On May 25th, 2013 at about 4:pm I stepped inside World Gym (number 6933-37-27718 located at 12155 Palm Drive in Desert Hot Springs, California 92240 tel. 760-329-8504) to ask and get information about the Gym fees and services. As soon as I walked in, an employee by the name of ** approached me and offered to help. I asked about the Gym membership fees and services and I told him that my son and I are interested in becoming members of World Gym. He immediately offered to give me a tour of the gym which I gladly accepted. He then asked me to have a seat so that he can explain membership fees. I explained that the membership would be for me and my son. He said that because my son was only 14 years of age I had to do two separate contracts, one for me and one for my son and I agreed. My contract was $50.00 initiation fee plus $1 for card and $20 a month, a total of $71.00 for my contract.

My friend and I signed up at World Gym (January 2013) on what we thought and were told was a Month-to-Month contract and at no time was I aware that the membership was for a year long. My friend does not reside with me, but since we work out together, we went on the same membership. I now am turned over to collection for $195.00 worth of fees for his monthly charge and mine. I've mailed certified letters to both the gym and their company that calls to hound us to pay. Today, I've been turned over to PCM Financial. They are attempting to collect a debt and this will potentially affect my credit score. I am livid to say the least. The only paperwork I signed was a health waiver holding the trainer I paid "harmless" for any injuries I incurred while he was training me. They NEVER gave me a contract and specifically told both of us that it was month to month, NO sign up fees, to just pay first and last and that's it, simple..... Well, it's not so simple because now they are still charging me.

They promised me a no contract, $10 a month membership. They took it automatically off of my debit card. I paid this for years even after I moved out of the area. My card number changed and I thought it was not a big deal because there was no contract. Today my brother, sister-in-law, mother, father and ex-boyfriend's brother received calls on their cell phones with a message that "they could not stress the importance" of. They told me I now owe over $900 and threatened to sue me. Do not believe the no contract line.

World Gym are thieves. I went 2 months before my contract ended to cancel it. They told me I couldn't till the day before. Then I did that and they told me to call ABC Financial to do it. They told me to email them my account number and they told me that's it. It wasn't so. 2 months after my contract, I'm still paying. Someone told me how by email and I showed the guy my confirmation and he said he would take me off and he lied. They charged me again and I lost the email and they refuse to let me talk to the manager telling me that if I refuse to pay, it will go to collections. I have another confirmation of canceling but it doesn't matter. They are lying thieves. Don't go.

World Gym is attempting to collect $330 for monthly membership fees that were canceled last March. They have continued to hit my bank account until the account was closed last June. After several attempts to take care of the account in person last year, I have gotten nowhere and am sick of dealing with them. The contract was for two years and that was satisfied before cancelling. Also, if a fee is past due, the membership is placed on hold barring access. So the fees here being charged are for a service that was not realized. Also, the fees are twice the cost of the normal yearly cost. I have also incurred charges from my bank resulting in me closing that account?

Back in 1999, I got what I thought was a free 30-day trial. I went 2 times, and on the 3rd time, there was a large sign (business closed down). So I never thought of it again. In 2012, I received court papers stating 2 judgments were won against me. How? I never got a summons or any court papers saying I was to be in court. Over $6,000. Wow, how can they do that? I have contacted the attorney general, the governor, and the president. This place and more. I found out 197 complaints in ILL, 64 complaints in Ohio, and many other places. I wrote CBS who did a story on them (rip-off, scam, fraud). Any help out there?

Worst customer service I have ever experienced. They seriously don't give a flying ** of what you think, and make it a point to let you know that every chance they get. Don't bother signing up for their VIP membership because it's ** when they say you can bring a friend. If you dare bring one, they'll harass the hell out of them with long forms which are 5% insurance waiver and 95% sign up for their promotional crap. They force you to fill it out every time you go in there. Stay far away from this place.

They outsource their membership management to a company called ABC Financial and they are just money-grabbing thieves. They will pelt you with dozens of unexpected hidden fees and convenience fees. I've spent several frustrated hours on the phone with these guys to no avail. Take my advice, do not join this gym with their sketchy business practices and unfriendly staff. Terrible customer service. Awful gym.

I only did a 30-day trial and went only two or three times, and the third time, they were closed down business. Now 10 or more years later, I am getting sued in court for over $3,000. I only apply for credit; I never signed a contract. They are trying to garnish my wages.

I have tried to cancel my membership since April. I went into the facility in Montgomery, IL and they told me I had to cancel on the Internet. I went to the website and it states to contact the facility to cancel. I have sent four emails attempting to cancel. I canceled the direct deposit for the monthly dues and now, they are charging me double. I keep advising the billing company who states that they only do billing and the gym has to cancel. I just called the gym again and they stated the manager has been on maternity leave since April and who knows who I have been talking to. I get auto responses back but the membership goes on as well as the charges. What do I have to do to get this resolved?

On 1/05/2012, I went to World Gym due to they were offering a free trial for 30 days to try there gym out. The manager said it would be $34.99 for the month and if I wanted to continue let him know. I filled out paperwork on my health and what I want from the gym, and then he charged me and that was it. I didn't get any paperwork back. He just said, "You have 30 days to enjoy the gym." So the next month, I noticed the charge and was confused and called and they said it would be charged back. Now six months later, they are still charging me and now I have to go into the gym to cancel. I think they are liars and just take you for granted. Most of all, this gym is very dirty, classes suck, toilets are always dirty, and the services sucks. It's terrible. I just can't believe this gym..

They are trying to charge me almost $4000. I got a free 30-day trial and never signed a contract, only an application to see if I would qualify. I went between 1999-2001, not sure when they closed. I only know because my work at the time was Dayton Medical Labs, and I was in a car accident in April 2001. So I must have gone before that or maybe after neck surgery. But I know I went 2 times, and the next time I went, they had a sign saying it's closed down. Now all of a sudden, I get a court summons to respond to or they will put a judgment against me. I recently had 2 brain surgeries. I don't remember dates too well. But I do know about going 2 times and the next, they were closed down. Please, if you have the date the Fairborn, Ohio one closed, please send it to me for the court. God bless and thanks.

World Gym in Lowell, AR - The fitness classes are extremely overcrowded and dangerous. I have been turned away from participating several times when the room was just too full. Why don't the owners expand in order to accommodate their customers? They don't want to put any of the profits back into the facility. Most of the time, the locker rooms and swimming area are dirty. You can see rust on the metal coverings on the walls. There is an appalling lack of equipment and amenities such as towels and hand sanitizer. The staff at the front desk is oblivious to anything going on in the facility. Once you enter the doors, you are on your own! I can't wait for L.A. Gym or some other fitness club to come to the area and give World Gym Arkansas some competition. I’m just waiting on my contract to expire so I can leave!

The World Gym at the Fairfax, VA location decided to take "holiday hours" starting on June 30 and continuing through July 9th for the July 4th holiday. I signed up for this gym solely because it is supposed to be a 24-hour gym and do not understand why "holiday hours" need to span 10 days for a 1-day holiday. On a multitude of occasions, the gym has closed without notice and closed early for the convenience of the staff. I have never encountered a business that would provide convenience to the staff over the clientele. This is simply a sorry excuse of a business practice. I did and do not pay for a 24-hour gym to have it randomly close and close so early that I cannot use the facility for weeks at a time just for the convenience of the staff. This is not how the professional world operates.

Please go somewhere else. They lied consistently and took no responsibility. Their service (including their manager Stefanie) is laughable in that there was no service or attempt to resolve anything. I have worked in customer service positions for over a decade and am disgusted with their poor treatment and deceptive practices. I have filed a complaint with the Better Business Bureau, but if there are not applicable consumer protection settings in place, I hope this review will help warn people about this location.

I became very close friends with the staff and they would give free food once in while. The owner found out about it and fired one of the staff members and banned me from the gym calling me a thief but he is still taking the payments even after I confronted him. It's not right and I want it to stop please.

I attended this gym this morning with my mother on recommendation of my sister. She had attended in December on a week trial but decided against it because of the high monthly cost. We were on the second day of our weekly trial and the manager, Jake **, we learned, came into the private women's gym area and aggressively walked up to me and accused me of cheating him and coming twice. I was confused and told him my sister had come months earlier and this was my first time. We are twins and do look similarly but with different hair. He became irate and yelled at us, trying to embarrass myself and my mother in front of a crowd of people, cussing at us and leaning in on me. I’m a 5'1" small woman and he’s a 6 feet muscle head. The whole thing was surreal as he escorted us out and threatened to call the police on us. I tried to explain the silly, simple confusion but he just over talked and yelled. I have never dealt with this sort of experience in my life.

I was told and verified by the store manager that the contract was for 2 years only and we could renew later if we chose to. When asked about the length of the contract, he reinstated that it was only 2 years. When asked about canceling, he said we could at anytime. No more information, fees nor paperwork was given.

This is about the World Gym on Rt. 22, Brewster, NY.

I had signed a 5-month contract with Pro Fitness inside of the world gym facility in Niagara Falls, NY. I told the trainer that I only wanted to do 5 months and was not interested in extending, if I changed my mind, I would come in personally to extend. They charged me an additional $60. I called them and they said I could email a request to cancel. I sent about 10 emails, 32 faxes and a certified letter. I went in to the World Gym and gave them an alternate card, as I was cancelling the card that Pro Fitness was stealing off of. I told the girl to take the future payment right then and there and I asked if we were all set as I did not want them to try and bill the card I was cancelling and then get hit with an insufficient funds fee, and she said yes.

I had a very unpleasant experience at the Fairfax, VA World Gym facility involving the receptionist, Jenny, who was working last 23 December at 7:00 PM. I had requested a printout of my billing for the year the previous day (22 December at 6:00 AM), and I was assured that the document would be available for pickup today (23 December). When I asked Jenny if the document was available, without even looking, she told me that there was nothing there and that I should call for myself since the manager was not available. She was busy on her personal computer, and apparently did not want to be distracted. I was incredulous that she would not even look and tell me to call for myself when I had done so the previous day.

World Gym is a dirty little gym in La Quinta, Ca. It is overcrowded, has poor parking, and broken equipment. My wife joined through her work. We are on a 1-year contract, but originally it was sold to her as not a contract, because it was through work. Needless to say, it is not used, because it is a horrible little gym. Now they have told me that to quit, I need to send them a "certified letter" 30 days prior to the end of my contract date. Total scam. Now, they have charged me $60.00 for enhancements this month.

I emailed members service to cancel the personal trainer because they were charging me $100 a month and they never told me that it was going to be for that amount. They said that it was going to be $40 a month. They sent me a confirmation by email that they will cancel it. Well, when I checked my bank, they were still charging me $100. I got a 2 year contract supposedly because from where I work, we get discounts. Well, I truly regret getting this. They lied to me.

The gym closed several months ago. We have contacted several locations and tried several Internet sites in an attempt to cancel our membership. Our account has been sent to a collection agency, and the amount is growing. Still, we have been unsuccessful in cancelling our account.

I signed up 7 months ago for a standard gym membership. I showed up for my work out one morning. The doors were locked as the gym has closed down. They also stated that another World Gym location would be honoring our memberships. The problem is that this gym is too far away, located in a different city in the suburbs. I was very disappointed and immediately set out to find another gym nearby. I was surprised when they ran my monthly dues a week later off of my credit card. After having my credit card company investigate that payment, the following month they ran it again.

My husband, who has had several strokes, signed up for an executive locker. When the extra $50 came out of my account, I asked at the gym. They told me my husband signed and has a 2-year contract, it can't be canceled unless within 3 days. I found out three days after it was deducted and they would not cancel. $1000 wasted.

I am an Indian and I took the World Gym membership by signing a contract last year in July 2010 (for two years). Now I am moving permanently to India, but my membership is not getting cancelled as I do not have any proof of my move as per the gym authorities. They want me to give any American proof i.e. the New American DL or American lease, but I can't provide any of them as I am moving back to India. This is simply ridiculous as they are not accepting my return tickets as a valid proof for my movement. They are giving me only one option to cancel the contract and that is to buyout i.e. pay the 75% of the contract money that will be around $500. I don’t want to do that as I have a valid reason for canceling my contract. Please help me.

I joined this gym almost 2 years ago and I will not be resigning! Yes, it appears to be this great gym from the outside, but once you get duked into a membership, you are highly disappointed! First, let's start with the uncleanliness of the bathrooms! The showers are always slimy and disgusting! The drains are full of hair. The walls are splattered with I don't know what, but it looks gross! That's just the women's. My husband says the men's are 10 times worse! In the women's sauna, there are always nails sticking out the wood and you scrape your leg on them and rip your pants. The guard over the sauna oven has been broken for months and yet to be fixed. The staff is rude, unless you are a hot, skinny blond.

I attempted to cancel my membership as my contract clearly states. My cancellation request was made in writing and was received by the gym by the 15th of the month - confirmation by the General Manager (in a recorded voicemail, which I have a copy on my PC). Joe, the GM, called to tell me that my membership cannot be canceled until my outstanding balance was paid in full and in turn, I would be required to pay for an additional month. My contract is clear and states nothing about this. I have an email from Joe stating that my contract does indeed not require this, but it is his policy that my balance be paid in full before he submits my cancellation request.

Sales woman falsified the contract extending our verbal agreement of one year into a two year commitment. When confronted, she produced the contract with the 2 years and when I explained that I was only to live in the state for one year and that in no way would I have signed a two year commitment, she refused to help. Now ASF international (the company in charge of the billing) continues to bill my account without regard to my efforts to cancel the membership. I have abide by the written cancellation process and am still being charged. I am a part time employee and do not make enough money to cover these charges. As a student, my money is very tight and to be charged for a membership to a gym 1800 miles away is ridiculous. They are extortionists and should be put out of business.

World Gym in Tujunga, CA is being managed by Steve. Very rude with customers. I made a big mistake signing up with that gym. After signing up with them, I never attended. I didn't like their service or how they are treating customers. So I decided to cancel it, but they encouraged me to put my account on hold. So they did. But they still charged me from my checking account. I went there again and this time, I cancelled my membership. They charged me again from my checking after cancelling. So they took $60 from me for nothing. It's not fair to take advantage of innocent people. They should stop that.

On January 28, 2010, I called World Gym to inquire about signing up for a 3 month membership and I was told that the fee per month would be $29.95 and there would also be like a $52.00 enrollment fee. My husband who does not speak very good English then went to the World Gym location near our home and told the staff member that his English as not the best but he would like to sign up for a 3 month membership. Just to clarify that the staff member understood him correctly he called me to talk to her over the phone where I reiterated to her that he would like to sign up for a 3 month membership, she said ok I think I understand him ok and she proceeded to fill out the contract and have him sign it.

My contract expired five months ago but I have been charged repeatedly every month by automatic withdrawal. I have called, gone to the building four different times and kept getting the run around because the employee in charge of cancelling membership wasn't there. When they found out I worked for a local news station, they changed their story and said that they would cancel my membership and all I had to do was sign a piece of paper. That was last month. But this morning, I checked my bank account and I was billed $49 once again. I would like to be credited for the months I was charged and cannot believe that a so-called reputable company can continue to operate like this.

My wife got a membership at World Gym. A few days later, she added our kids to the membership, none of them over the age of 18. She called to cancel the membership and they directed her to fill out the cancellation form. So she did on 2-24-2009. A month later, she called because they were still taking the money out of our account. They told her they would for the two months as per the contract which was okay. But still to this day, they are taking money out of my account. When I contacted them, they told me we never cancelled the memberships for our kids which are still under the age of 18. At no time in the last 4 months did they ever mention that the kids had to be cancelled. That is very upsetting due to them claiming they are a very outstanding company (lies). That is all I ever get when my wife and I talk to them. This is dated July 1, 2009.

World Gym shut down in Monrovia, CA in December 2008. Apparently, I found out from the city that they were notified in June 2008 by the land owner that the space is going to be used for expansion of parking lot for train station. The owner increased the dues and I notified them in October 2008 of cancellation; however, they still kept on charging me dues. It's a shame that the owner is Armenian and is low character person. My business partner is also Armenian but has very high value compared to this low life. It's only a matter of time before the tables are turned on him. Some of the old members are thinking of a class action lawsuit against him and World Gym.

I was running a gym for 5 years which subsequently got taken over by the so-called brand from USA, the World Gym, by brand was sold by my partner by use of wrong methods of manipulation of accounts and threat. There is a group which is spreading the World Gym chain in India by using large scale promotions through billboards and newspaper advertisements. The World Gym is using my idol, pictures of Mr. Arnold Schwarzenegger, to promote their brand here. Moreover, false promises are being made to member base of 4,000 people about the use of the World Gym card worldwide in 330 branches. To my knowledge, the World Gym brand has been sold to Planet Fitness in the month of August 2008 by Mr. Mike Uretz.

I joined World in 9/2008, and dues began being deducted from my bank account automatically. I had to switch banks in January of 2009 and gave the gym's staff a letter from the bank, showing them all the account info needed for the gym to start withdrawing dues. Unfortunately, the World Gym staff didn't enter the info correctly into their database/s and the dues for February weren't deducted. When I learned of this, I wrote a check and gave it to the staff. They said they would waive those late fees that were added on, because it was their fault that my dues didn't automatically get withdrawn.

I opened a 1 year membership at World Gym. When November came, I applied for the 3-month freeze while I was away for work. When I got back, I found that the fee had continued to come out of my account. I questioned the World Gym management and was told that they would waive the fee for the next 3 months to compensate. When they started taking the fee again after the freeze, they started taking half of what the membership fee was, and then suddenly started taking the full fee again.

I bought a World Gym membership for my husband's birthday in Oct. 2007. I signed a one year contract, put ninety something dollars down and was to be charged $41.73 per month for 11 more months. They didn't take the payment out in Nov. In Dec. I received a call from a collector stating that I was in arrears since June '07! I went in to the gym and they apologized and appeared to have straightened it out with the finance dept. They immediately took the Nov. and Dec. payments out of my bank account and were to continue taking monthly payments on the fifteenth of each month.

World Gym send me a bill stating that my payment was late and I owe them an additional twenty dollars on top on the forty for the regular month. My payment wasn't late. I just forgot to update my credit card information as I got a new credit card. Also I wanted to cancel my service and in order to cancel I need to send a certified letter to the gym, in which when they receive it would take another 30 days to cancel my service in which I still have to pay for another month of service which I don't need.

Initially had a contract for gym in which I fulfilled. Contract stated that I had 30 days to cancel via certified mail before the contract ended or it was automatically renewed. I sent the letter certified mail with return receipt which was received 50 days before the contract was up - meant I was cleared out of the contract. However, World Gym continued to bill my credit card for months in which I disputed with MBNA (now Bank of America C.C.). They removed all of the charges after they found my contract termination to be effective. That was in 2005...

Lock cut in women's locker room b/w 2-3 pm in middle of day when barely any women were at the gym. Business plan flash drive, phone, wallet, purse, contacts, personal belongings stolen. Was told this hasnt happened in four years in women's locker room. Talked to two members and found out it had happened the week earlier!! There was a report filed for both at gym. (so blatant cover up)

Just thought that i would put it out there that I caught HPV/genital warts from the tanning bed at the Largo, MD World's Gym location. Please be advised NOT to use their tanning beds & always always always keep underpants on as this has completely ruined a part of my sex life.

Well when i first started going to worldgym everything was fine. until now. they told me when i first started that i had to pay sales tax so that i could have a simple 50 dollars a month for worlds gym but they are charging me 59 and i dont even use the gym! id rather pay nothing and run around the neighborhood a couple of times! dont get a world gym membership.. save yourself!

I signed up for 2 yrs with the gym, it was $8 a month. You had to pay the money in advanced, so I made a payment plan for like 4 months. It was something like $50 a month. I paid the gym off early. Something like 2 months went by, after I paid them off, and I checked my checking account online. I was overdrafted. So I looked at it and they took out another payment that they were not supposed to. I had $80 in overdraft fees because of this.

My wife signed what she thought was a one year contract with World Gym in March of 2007. She only used the membership twice. We were having the dues auto debited until our bankcard was compromised and we decided to pay World Gym by check each month. All our payments were sent in on time each and every month (have copies of each check). We recieved numerous calls from World Gym about payments which werent even late. Also, we continued to get late notices from World Gym stating that the payment was late. We often paid 2 weeks before it was due. We have sent two certified letters to World Gym and enclosed copies of each check and they continue to send us late notices.

My son who is a minor was signed up for a gym membership with World Gymn in Manassas, VA, by his grandmother back in May, 2007, without my knowledge. The credit card she used expired, so they started sending the invoices to him. He does not work because he is a minor and still in grade school. He has not used the membership or attended the gym since July 2007. When I called ASF International to request the membership be canceled because he is a minor, they keep saying that they need his birth certificate. Obviously, because of identity theft, I am reluctant to send it, so I asked them to send me their policy that this is the only way to have his membership canceled. I am his Mom. I just want to ensure that they are a legitimate organization. They have refused to send me anything because the membership is in my son's name. This is ludicrous.

I joined about 5 years ago and signed up for the check free monthly charge to be taken out of my account. Every year the amount goes up, as if I was just signing up again - my fee monthly should remain the same if my membership has not lapsed at all. This is bad business.

When I moved to Beaumont from Montana, I paid World Gym for a year in advance. When my job fizzled, I moved back. I went to the gym and told them I'd like to cancel as I am moving. The contract was taken from me and the manager circled the phrase "paid in full contracts are non-refundable for any reason." This was located under the renewable contract section, which was not the type of membership I got. When I pointed out that the back of the contract gave termination upon moving, she apologized and gave me a bogus number-- their debt collectors-- phone number stating that was headquarters, and they would give me the refund.

I went to World Gym. They told me I could start a membership and CANCEL AT ANYTIME...that is the ONLY reason I agreed to it because with kids, nothing is steady and I needed that option. We moved, the kids changed schools, and I tried to cancel. I was told to write to cancel. I did. They denied it because they claim I do not have a good enough reason. I called them on the phone to ask what was up: I was told I could cancel at anytime, and to write to cancel. Now I am being charged $962.95 for a place I only went to twice! If they would not have told me I could cancel at anytime, I would not have signed up in the first place. I feel I was wronged and shouldn't have to pay it...yet the collection agency is still after me!

My contract ended in June 2006 and then my account was charged AGAIN in July. When I contacted World Gym, they told me that I selected to have my contract auto renew. When I asked to have my contract faxed to me, they said they would not be able to help me! Now, we're in August and my account is STILL getting charged.

My wife signed up for a gym membership and told it was a one-year membership agreement. She did this while staying with me for a month. She is Canadian and we are in the middle of immigration proceedings. I have moved from the Minden, Nevada, area to Washington state. My wife continues to reside in Westbank, British Columbia, Canada. She called and informed them she wished to cancel the membership and agreed by phone to paying a one time fee to end the one-year service agreement, much like cellular phone service. A letter arrived indicating they would continue billing her through January 2007 for membership as there is no way to end service early. Can they continue to charge for a service they cannot provide? The nearest gym to her is a seven hour drive, two hours from my residence.

Beware of Worlds Gym devious contracts. I have been a member to numerous gyms and never had this devious clause in any other gyms contracts. After your contract expires in my case it was three years. I paid up front $1000 for 3 years. At the end of my contract I asked if there there any muliple year contracts available. No one ever got back to me so I went to LA FITNESS they had multiple year contracts. SO now a year has passed the gym contacted a collection ageny to collect $750.00 bacuse I never cancelled my contracted.