Las Vegas Athletic Clubs Reviews

At first I was signed up for $25 2yr. contract. The gentleman at the front desk at the Sahara and Fort Apache were not helpful, not professional and sat around gossiping. So I went to the one on Sahara and Decatur. There the employees at the front desk started charging me $15 a month, regardless of what I said; then it was $25, $30 and $35, no consistency. I spoke to home office several times about the change in price and why I would be charged more, even though I had been paying my $25 for a matter of months in a row. There are explanations ranged from a day late to paid on the day due, then they asked for proof that I actually paid, then asked for my bank statements. Horrible place and by n the verge of fraudulent.

Poor customer service, difficult to cancel, they keep charging every month even if you cancel, they keep charging every month. If I go to the office they keep saying I have to call so really poor experience

Company runs a promotion for $1 due at signing + first month for a new member to the gym with monthly payments on the 1st of the month. After 45 days the annual fees are charged. What they do not disclose at sign up is they require 30 day notice to cancel after the first 30 days. This creates an non-negotiable/mandatory 60 day commitment including annual fees (tripling the agreed upon payment) that is not disclosed on signing. Plus the facilities are dirty and always crowded.

Date December 26, 2024. Time -9:00AM; Las Vegas Athletic Club. 9065 S Eastern Ave, Las Vegas, NV 89123. Workout at the Las Vegas Athletic Club, lifting weights in the women’s only workout room. Two young ladies were talking for about 5 to 10 minutes while using some 8-pound weights that I wanted to use. I asked one of the ladies if she was using the 8-pound weights, and she replied that she was still using them. The two young women continued chatting, so I walked away and resumed my workout.

LVAC declined our request to cancel our 4 memberships when we moved to another side of the city. Our new address is 25 minutes away from the LVAC location. We as a family unable to utilize the facility due to its proximity. However, we continued to pay until the end of the contract. LVAC continues to bill us for $70 more each despite of letting them know about what we paid. Corporate Office Customer service are inconsiderate. This is not fair treatment to us as consumers.

I had been told you have a trial period with no contract to sign up and if I chose not to continue I could cancel without being charged. Looking on my bank statements and that was a complete lie. They need to do something about this ASAP!!

Went in on Thursday June 1 and signed up for membership with manager Paul at the LVAC at **, Las Vegas. Paid the $49 fee and one of the staff there named Ray took me on a brief tour of the gym. At the end of the tour, he offered a complimentary body fat exam. He had me empty my pockets and take off my shoes before the body fat exam and lay my phone, keys and wallet down on the desk off to the side.

Such a dishonest people working here. I being scammed as they told me I can cancel any time before it’s a penalty of $50. I travel most of the year and when I asked another manager how can I freeze or cancel the e membership I found that you can’t feed a membership or it will be formally. They will still charging you and add couple months in the end of membership. Also ans the most important that you can’t just cancel the membership. It’s a contract for 2 years with $50 per months. Such a dishonest company.

This is the nastiest, most filthy gym I've been to in a long time. OLD equipment, horrible staff, and if you get injured on their old equipment, it's 100% on you. Because LVAC won't give me a refund after my complaints and getting injured, I am now suing them. Game Over LVAC.

I had a very disappointing experience at this gym. I have tried two of the locations that are within a reasonable distance of my home, and both are disgustingly dirty. This was during COVID, when cleanliness measures were supposed to be their most stringent. I can not even imagine what they would be like under normal conditions. Anyway, I tried to cancel my membership due to this issue, as I wanted to find another place to work out; however they were unwilling to waive their contract and I had to pay $400 to cancel. What a disappointing experience.