Las Vegas Athletic Clubs Reviews

Las Vegas, NV

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About Las Vegas Athletic Clubs

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Las Vegas Athletic Clubs offers extensive fitness facilities and programs in the Las Vegas area. Members can access cardio and strength training equipment, group exercise classes and specialized fitness programs, catering to both casual gym-goers and fitness enthusiasts.

Pros
  • Affordable monthly membership fees
  • Variety of classes offered
  • Well-maintained equipment
Cons
  • Difficulties in canceling membership
  • Poor customer service reported
  • High cancellation fees

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Las Vegas Athletic Clubs Reviews

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    How do I know I can trust these reviews about Las Vegas Athletic Clubs?
    • 4,643,722 reviews on ConsumerAffairs are verified.
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    PricePunctuality & SpeedStaff

    Reviewed April 7, 2025

    At first I was signed up for $25 2yr. contract. The gentleman at the front desk at the Sahara and Fort Apache were not helpful, not professional and sat around gossiping. So I went to the one on Sahara and Decatur. There the employees at the front desk started charging me $15 a month, regardless of what I said; then it was $25, $30 and $35, no consistency. I spoke to home office several times about the change in price and why I would be charged more, even though I had been paying my $25 for a matter of months in a row. There are explanations ranged from a day late to paid on the day due, then they asked for proof that I actually paid, then asked for my bank statements. Horrible place and by n the verge of fraudulent.

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    Customer Service

    Reviewed April 4, 2025

    Poor customer service, difficult to cancel, they keep charging every month even if you cancel, they keep charging every month. If I go to the office they keep saying I have to call so really poor experience

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      Reviewed Feb. 26, 2025

      Company runs a promotion for $1 due at signing + first month for a new member to the gym with monthly payments on the 1st of the month. After 45 days the annual fees are charged. What they do not disclose at sign up is they require 30 day notice to cancel after the first 30 days. This creates an non-negotiable/mandatory 60 day commitment including annual fees (tripling the agreed upon payment) that is not disclosed on signing. Plus the facilities are dirty and always crowded.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Jan. 9, 2025

      Date December 26, 2024. Time -9:00AM; Las Vegas Athletic Club. 9065 S Eastern Ave, Las Vegas, NV 89123. Workout at the Las Vegas Athletic Club, lifting weights in the women’s only workout room. Two young ladies were talking for about 5 to 10 minutes while using some 8-pound weights that I wanted to use. I asked one of the ladies if she was using the 8-pound weights, and she replied that she was still using them. The two young women continued chatting, so I walked away and resumed my workout.

      About three seconds later, the two ladies left the weights and moved to a nearby machine. I asked again if they were done with the weights, and they said no. I continued my workout for the next 3 to 5 minutes later one of the ladies approached me. She got very close and began talking to me, but I didn't hear her because I had my headphones on. I politely advised her to have a great day and a happy new year, and I continued my workout.

      However, she kept approaching me and yelling about something, which I couldn't hear due to my headphones. Eventually, she left the women’s workout room with her trainer. About five minutes later, I was approached by two employees of LVAC, ** and **. They informed me that they had been notified of an altercation involving me.

      I was confused and asked them why they were approaching me about anything and how they knew to address me. They mentioned they had received reports of an altercation. I stated there was no altercation; I had simply asked a lady about the weights, and she then went off on a tangent. They asked me to write a statement about the incident, but I insisted that nothing had happened and suggested they check the camera footage.

      They refused to acknowledge my request to pull the cameras. One of the employees then threatened to cancel my membership. I asked what the reason for the cancellation was, explaining that I hadn’t done anything wrong. They said it was because I was refusing to write a statement. I didn’t ask the employee did the other young lady needed to write a statement he stated he didn’t even know who the young lady was or had any of their information so then I proceeded to ask why he was even asking me to do something you didn’t ask them for Which was a total lie due to one of the personal trainers work at LVAC he refused to provide her information or anything about them, but wanted me to write a statement.

      I was told multiple times that my membership would be canceled. Be or suspended for doing anything I requested to speak to a manager Refusal, but they most definitely attempted to threaten me with police action for doing nothing. I reiterated that nothing had happened and felt that I was being racially profiled. I even threatened myself with the police being called, stating I would be there waiting for the police. About five minutes later after me waiting the employee from LVAC asked to speak with me and then advised me that he called the police, but they were not coming here was their corporate card and if I wanna wait for the general manager, I could at that time. I took the information and I left this tire situation was uncalled for. This entire situation was humiliating and traumatic for me.

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      Customer ServiceContract & Terms

      Reviewed Jan. 9, 2025

      LVAC declined our request to cancel our 4 memberships when we moved to another side of the city. Our new address is 25 minutes away from the LVAC location. We as a family unable to utilize the facility due to its proximity. However, we continued to pay until the end of the contract. LVAC continues to bill us for $70 more each despite of letting them know about what we paid. Corporate Office Customer service are inconsiderate. This is not fair treatment to us as consumers.

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      Contract & Terms

      Reviewed May 15, 2024

      I had been told you have a trial period with no contract to sign up and if I chose not to continue I could cancel without being charged. Looking on my bank statements and that was a complete lie. They need to do something about this ASAP!!

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      Reviewed June 2, 2023

      Went in on Thursday June 1 and signed up for membership with manager Paul at the LVAC at **, Las Vegas. Paid the $49 fee and one of the staff there named Ray took me on a brief tour of the gym. At the end of the tour, he offered a complimentary body fat exam. He had me empty my pockets and take off my shoes before the body fat exam and lay my phone, keys and wallet down on the desk off to the side.

      Had about $95 in cash in my wallet. Ray moved and touched my belongings to make some more room for the printer and while my back was turned, had to have straight up stole about $90 in cash right out of my wallet. When the test was completed he lauded my results and I did not notice the money missing until I was about to leave the LVAC, returned again to use the restroom, and it was at that time I noticed the money was missing from my wallet. I had about 3 20's and a bunch of 5's and Ray took everything but six dollar bills in the wallet. I didn't see him steal the money but it's the only plausible explanation for its disappearance. (my back was turned on my wallet during the body fat exam which lasted about a minute).

      I spoke with the manager, Paul, who then asked Ray about it, and of course, Ray denied it and got defensive. I was told by Paul that he didn't want me as a member of LVAC because I kept accusing one of his staff of stealing the money and refunded the $49 fee. Well, Paul, if you're reading this, I would not want to belong to a gym which employs thieves like Ray. Will be posting this same statement on every possible review board I can find! Will be filing a police report with LVMPD tomorrow!

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      PriceStaff

      Reviewed June 24, 2022

      Such a dishonest people working here. I being scammed as they told me I can cancel any time before it’s a penalty of $50. I travel most of the year and when I asked another manager how can I freeze or cancel the e membership I found that you can’t feed a membership or it will be formally. They will still charging you and add couple months in the end of membership. Also ans the most important that you can’t just cancel the membership. It’s a contract for 2 years with $50 per months. Such a dishonest company.

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      Staff

      Reviewed Dec. 29, 2021

      This is the nastiest, most filthy gym I've been to in a long time. OLD equipment, horrible staff, and if you get injured on their old equipment, it's 100% on you. Because LVAC won't give me a refund after my complaints and getting injured, I am now suing them. Game Over LVAC.

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      Contract & Terms

      Reviewed June 7, 2021

      I had a very disappointing experience at this gym. I have tried two of the locations that are within a reasonable distance of my home, and both are disgustingly dirty. This was during COVID, when cleanliness measures were supposed to be their most stringent. I can not even imagine what they would be like under normal conditions. Anyway, I tried to cancel my membership due to this issue, as I wanted to find another place to work out; however they were unwilling to waive their contract and I had to pay $400 to cancel. What a disappointing experience.

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      Las Vegas Athletic Clubs Company Information

      Company Name:
      Las Vegas Athletic Clubs
      Website:
      www.lvac.com