Zenni Optical Reviews

I had some issues with understanding how to order glasses with transition lenses, but with a half-price return??? I finally got the glasses I wanted! All in all, I don’t enjoy their return policy and feel like they could definitely work on that, but my glasses now are cute! The transition takes quite a while but it’s worth it!

I get good prescription glasses at low cost. Between my wife and I, we’ve bought probably 8 pairs and never had any issues. I plan to order more in the near future. I’m hard on equipment so I like to have extra just in case.

I love my three pair of glasses I ordered. They speak to my personality and are great conversation pieces. Usually, you’d (barely) get one crappy pair of glasses for $65, but with Zenni I got three pair. My boyfriend recommended I get some glasses here and I’ve already recommended several people in my family. Will definitely be back soon!

I highly recommend this site to anyone and everyone. It's extremely user-friendly and easy to navigate. Also, the "try on" feature is great. It helped me to eliminate many styles that were not right for my face. I LOVE the frames that I ordered and they showed up faster than I could have hoped! I cannot wait to order another pair!

I have ordered from Zenni Optical many times. I have not ever been disappointed. I was happily surprised by the quality. I have not even gotten the quality of frames when purchasing designer frames at other stores! I will not purchase anywhere else now.

Very satisfied with my new Zenni eyeglasses. Prescription was correct and glasses are good quality. Will definitely order again because of the ease and pricing of glasses. Already recommended to friends who has placed orders as well. Like the tinted lens too!

The glasses I received were better than the ones I got at the eyeglass place. Very comfortable frames and I can see better with them than my other glasses. The value was good and the price very affordable. I would recommend them to others and I will purchase from Zenni again in the future.

My son lost his glasses and the warranty I paid for did not cover lost. I did not have the funds to purchase the same thing so I checked Zenni. I noticed they accept flex cards so I ordered him a new pair. Of course he found his lost ones after the fact but he wears the ones I purchased from Zenni now as he loves them!!

This was my first time ordering frames with Rx online and I was really impressed! The quality is amazing for the price. I appreciate the different models the site provides in order to see how the frames might fit your face. I will for sure order again!???

Great Glasses. It was easy to choose my frame and lenses. The trial on the website was very helpful for fitting and seeing how the glasses would look on me. I was able to place the order soon. It was done right and delivered quickly.

My son is almost 20 and has a difficult prescription. I have been using Zenni for his glasses for close to 10 years now. Never once have we been unhappy with anything whatsoever! All orders come quickly and have always been correct. We once had a pair of glasses break on him shortly after purchasing them, and they even replaced the frames! I could not be happier with Zenni!

I have gotten 2 pairs of glasses and one pair of sunglasses from there and LOVE IT! All for under the price I got for one pair at my Doctor's office. I will continue getting more. The prescriptions are awesome, BluBlokers are great, and helps with my desk job!

I could not be any more pleased with my eyeglasses. They are both stylish and high quality. This is my first experience with online ordering and I am 100% pleased. They exchanged a pair of glasses that were uncomfortable without question. I love Zenni Optical!

I accidentally stepped on my old pair of glasses. Bending the frames and I could not straighten them out. So I decided I just order a new pair. I ordered the exact same pair that I had and I got them in about a week and they're fantastic.

I like Zenni. Good price, helpful customer service. Quality products. I have bought 3 pairs of glasses, now and the two that I have are excellent. Clear, bright and very in style for my lifestyle. Thanks, Zenni for helping people with a fixed income to obtain a quality product.

I’ve purchased several pairs of Zenni glasses over the past few years, and the quality has been consistently good. They offer a good range of products and prices are fair. This pair of glasses has the lenses with blue light blocking coating and I’m enjoying that. The frames are sturdy and of a good size for my face.

Ordering glasses before being able to try them on makes me anxious, but went ahead and bought a pair of sunglasses and daily glasses for my new prescription. When I wasn't in love with the pair of daily glasses I ordered I was disappointed, even though I had spent time comparing all size options against my old glasses from Zenni that I was very happy with. However, Zenni had a quick, easy, and smooth exchange process! I was able to get full store credit to return my unwanted glasses, a free shipping label to return them, and my new glasses came in just a couple weeks. I'm very happy with my new glasses, and will definitely continue to use Zenni in the future.

I am a teacher who had optical insurance but cannot afford to buy glasses even with the insurance. I now have a pair of glasses for elementary and upscale glasses for my secondary days. You have saved my eyes and I do not feel duct tape is an eyeglasses necessity anymore.

Every order I've placed has come quickly and is exactly what I wanted! Virtual try-on is accurate and gives a great idea of what your new glasses will look like in real life, and you absolutely can't beat the price! Great quality, great selection... I will continue to use Zenni and recommend to friends/family!

I purchased two different styles of glasses from Zenni. I get compliments about them all the time. I always tell the people that I get them from Zenni. The website how you can try on the glasses is much better than others. The tryon feature was almost exactly how I look in the glasses. I will definitely order more pairs from them in the near future.

I have had nothing but the BEST experiences from credit for a pair of Glasses that MY eye doctor errored on the prescription, to excellent service, shipping and Great finished glasses at the best price!! Zenni, IMHO is the best and only place to buy eyeglasses!!!

I have ordered several times from Zenni Optical and I am completely satisfied with all my glasses. Including sunglasses! They arrive usually within a week to 10 business days. I will be ordering again soon!! I order extra pairs to keep in each vehicle. I plan on ordering my Mom an extra pair because she falls a lot and I am afraid she will break her only pair.

I have been getting my glasses from Zenni for several years now and have NEVER been disappointed! I tell all my friends and family and they can’t get over the quality, exceptional deal, and selection! While there was some initial apprehension about buying glasses online, the savings alone made me a believer!

This was a great transaction from the start, we was recommended by a friend to try your company and were very pleased with the glasses! They fit great, can see great out of them and very affordable!

I will never order from anyone else! Glasses are wonderful quality, fashionable, and great price. I have ordered just about every color, and and the price I don't have worry Whether or not my children are going to break my glasses.

I have ordered many glasses from you for the past 5+ years. I have had nothing but great service from you. My last two pairs have been my favorites and I get compliments all the time! I recommend Zenni to everyone who wears glasses.

My new frames have been amazing. They are extremely lightweight and flexible. My prescription and PD were super easy to get and worked perfectly. I highly recommend Zenni Optical if you are looking for a more affordable way to buy glasses. I am extremely satisfied with my order.

I had an amazing experience with Zenni. Great prices, and they came to my house at the appropriate time. Thank you very much for a great experience. They fit and were the right prescription and I’ve got lots of compliments for the rainbow glasses I ordered.

Zenni's site is very easy directed so I could direct around it and find what I want very easily. There are a lot of options as well. Delivery usually takes 2 to 3 weeks but it took almost 2 full weeks for my purchase. I bought a pair for my truck, a pair for work, and a pair for other work, so I got 3 pairs. The frames are black and made of carbon fiber. I like them better than my $300 pair.

One of my co-workers recommended Zenni Optical. Everything went fine with them. The ordering process was self-explanatory and easy. I really like my new glasses. I have the full rim rectangular ones and they look stylish right now.

My sister ordered glasses from Zenni and then I followed suit. She gave me the first pair of glasses but her prescription was different than mine. I liked the frames though so I decided to try it myself with the correct prescription. When I first ordered it, my sister helped me because it was a little confusing for me. But the second time, I did it on my own and I didn't have any problem with it. The first pair I got needed some adjustment, but the second pair didn’t. Now, I have two pairs and both of them are full rims. All in all, I'm happy with my experience. They were what they look and I wouldn't have returned them or wanted anything different. I'm gonna order a pair of sunglasses next and my daughter is going to try it too.

I've ordered from Zenni for over a year. This time, I ordered the same glasses I had in the past. I had that for about a year and I just really like them. But they started to chip on the metal piece that touches your face when it had like a reaction to it. I love my eyewear from Zenni and I'm never gonna buy again from a retail store.

I should have done my research first but I didn't and I got robbed by this extremely dishonest company. I put my prescription in correctly the same way I did when ordering from other online sites and received glasses that I could not see out of. I called customer service and was told to send them back for inspection and upon confirmation that it was their blunder (which it was) I would be refunded 100% BUT they don't tell you it's not back to your account, it's in the form of Zenni Bucks. So, if you're a disgruntled customer such as myself, I doubt you'll be wanting to buy from them again. They gave me 50% of my money back to my credit card. So I'm out 40$, they're 40$ richer and I still don't have glasses. From now on, I'll stick with Warby Parker. At least they aren't out to rob people. Do your research or you'll end up just like me.

After a friend told me about Zenni, I used them fro the first time. I got sunglasses and the delivery really fast. I expected it to be longer but I got it a week or so which was shorter than the time they said. The quality of the sunglasses is nice as well. I probably would purchase again from them if I needed new glasses.

I’ve been using Zenni for many years and the customer service is excellent. But if I was gonna suggest they do something better, they should tell people to get a ruler with the millimeter dimensions on it and measure the glasses that fit, even the size of the lens. I’ve ordered glasses, big and small, and I tried the eyewear on with the picture with my own picture in it, and they look fine. But then when I get the glasses, they’re not the same as what I saw. It’s a question of the size of the lens being too big, or the size of the lens being small, and all that other things. Yet in general, I have no problem dealing with Zenni. I had a problem earlier where they had to remake a couple of pair of it for me and they took care of it quickly and completely. Then, I just reordered my glasses yesterday, So, that would attest to the fact that I generally feel good about dealing with Zenni.

The prescription is good but the measurements do not match the stated sizes. Material is light weight and the frame broke after a few days. Zenni would not refund and only sent a replacement frame. I will spend my money elsewhere. You get what you pay for.

I've been ordering from Zenni for probably two or three years. I heard about the company from my aunt. Ordering from Zenni is efficient and it's better than any in-person optometrist. The selection is just much stronger in variety. Also, ordering takes like three clicks and you're done. I get my item in a week and a half to three weeks depending on the influx of their orders. There was a time when they forgot to include a $5 item. I contacted them and they sent me another one.

So, I ordered a pair and they sent me the absolutely wrong prescription, which turns out cynically, to be an error in their favor. Three weeks passed and I never received confirmation from them, so I decided to call their outsourced "customer service." While speaking to a supposed manager, I was told that I could not get a full refund because that's not their policy, even when they proved themselves to be totally incompetent dealing with my issue.

Buying glasses through Zenni was convenient and easy. I did a facial upload to do a virtual try-on which was helpful. I got keyhole frame glasses from them. I have an oddly shaped face so the glasses didn't fit like how I imagined them to. Also, the lenses get really oily easily which is an issue I've not had with glasses in the past. Still, I just clean them and they're fine again. I was pleased with Zenni's pricing and my overall experience.

I ordered 3 pairs of glasses for my husband and myself. We had an excellent experience and the glasses fit perfectly. I'm grateful for affordable glasses that suit our style. With a high prescription I'm used to paying much higher prices to get a thinner lens. Looking forward reordering some other funky frames in the near future.

My friend's husband was happy with his glasses he got from Zenni, and so I figured that I would give it a try too. I had a pair that didn’t fit right at the beginning. I contacted them and they told me that I could have a full exchange or I could have a half refund. I just picked out another pair of glasses and took those, and I’ve been happy.

We got Round Rose Gold frames and Gold Premium Aviator Sunglasses and absolutely love them both! My boyfriend has been using Zenni for years, but these are only my second RX glasses and I’m thrilled about them! We will be back for more!

First the positive. The glasses were so pretty and affordable. The customer service reps were very nice. But there was a defect with the right lens where I could not see out of it and everything was blurry. I had my eyes re-examined by a different eye doctor, and he discovered the prescription was too strong, but that I still should’ve been able to see clearly out of them. I returned the glasses and was told I’d get a 50% refund or 100% store credit. I would have preferred 100% refund as I won’t be ordering any more glasses from Zenni. I did love the frames though.

In the past couple years I've been ordering from Zenni I've gotten nothing but sturdy and reliable frames that have withstood the test of time. I’m currently waiting on my next pair to come in and It makes me happy knowing I’m getting affordable custom glasses without having to pay hundreds out of pocket for overly expensive glasses that have the same if not worse functionality than Zenni’s stock.

Zenni has great quality and great price! Why shop anywhere else! I was nervous that I wouldn't like the shape I ordered, but was put at ease when I got them and realized how really helpful their picture try-on feature was!

I ordered a pair of glasses with progressive lenses from Zenni. Distance vision was noticeably poorer than my previous pair from another vendor, and close up vision did not work at all. I had to remove the glasses to read. I thought my eyes had deteriorated but measurements by an optometrist showed that the lenses were out by half a diopter, and that the graduation of focus was too little to allow close up vision. Apparently, half a diopter is a fairly common amount of error in standard manufacturing. I paid extra to have precision machined lenses from a local optometrist, and the results were miraculous. I have not seen this well, ever, and close up vision is great. The lesson I learn from this is that it is not wise to try save a few buck on eyesight. It's too precious.

It's so easy to find and order quality glasses.. My only second pair because my first pair lasted so long. There are so many options. I dont know why anyone would buy glasses from anyone else... thanks so much, I tell all my friends and family to buy from Zenni, thanks so much. Your truly Mark..

Love the frame, but I can't wear them. Not sure if it is because of the lens I bought or if I truly need to adjust to wearing them. Bummer because I was excited to have different pairs to wear. Scared to purchase more.

I ordered from Zenni and when I received my glasses the first time, I didn't like how dark the fashion was and I found that it made me not wear them very often. I contacted Zenni about it and even though it was not their mistake, they allowed me to return the glasses for a store credit. I sent them back and as soon as the post office picked up the package, my credit was issued. There was no hassle. I picked out a rimless pair of glasses and ordered progressive lenses for the first time. I was very nervous that I might not like them but I absolutely love them. They arrived quickly and I wear them much more than I planned on. I wear contact lenses also and I love these glasses so much that a lot of days, I wear my glasses instead. I will most definitely be a repeat customer. I'm already eyeing some sunglasses! Thank you Zenni.

After 4 pairs of Zenni Rx glasses in the past 5 years, including sunglasses, I now had a new RX. I Liked my glasses, the Rx is accurate and I have since ordered a backup pair as well. Also, the Rx sunglasses with mirror coatings are nice and gotten compliments. | Thank you.

Ordered 2 year ago and everything was great. Ordered 2 pair this year and was totally disappointed. I called and specifically ask if bifocal line showed and was told it didn't. IT DID. COULD NOT EVEN WEAR. Only to get credit!!

I lose my glasses a lot or break them and it's hard to get to the eye doctor every single time that happens so I order online, which is way more convenient. It's also cost-efficient and quick so I like it. This month, I bought glasses that have full rims. The ordering process was very user-friendly and simple. I don't know anything about glasses, but it was easy to type in my prescription and order. Zenni Optical is great and I'll probably keep using them for as long as I could.

I ordered a frame with glass lens, but they send me with plastic lens and it got badly scratched within a week, I complained them, they send me another one with same plastic lens. Again same story within 2 weeks. They did not refunded me and didnt replaced it either. I paid more than 150 dollars for cheap plastic lens that they sold me in name of glass lens with scratch resistant coating and other good marketing stuff which is useless in reality and everyday real usage.

I have only cleaned my lenses using soft fabric and water, the coating has come off with viewable circles appearing within the 1 year mark. I notified customer service and they would not honor the warranty. I will not be buying another pair of glasses due to the poor quality of the coatings they put on their lenses.

I have friends who have told me about Zenni, although I am an avid Warby Parker customer. I ordered my glasses and it took 2 weeks to get here. Then when I tried them on, the prescription was wrong. Everything seemed small and far away, like a magnifying glass. When purchasing AND on the packaging you receive your glasses in, it states "refunds are permitted within 30 days of purchase."

Zenni was recommended by my nail girl and my experience with them was great. When you go to an optical store, the options are very limited. But Zenni had lots of options and styles. They were reasonably priced, too. I ordered two pairs of eyewear and they’re of completely different styles. I love them both and my six-year old daughter insists that she needs eyeglasses as well just because she wants something like mine. Zenni's online ordering process was also really fast. I thought it was gonna take about two weeks as their site said, but I had my glasses within four days. Other than that, the quality is not the best. But in my case, I lose my glasses all the time, so I’ve spent hundreds of dollars for something that I lost. But with Zenni, you get a good product and it’s reasonably priced. I would purchase from them again and recommend them.

Like the color and style. I have a round face and these glasses look good on my face. Some reviews stated they were too big and slide down on the nose. Other reviews, stated the glasses fit well. I should have listen to the reviews, as these glasses slide down my nose. So, I have $100 eyeglasses that don't get much use. This is my second order from Zenni.

Sunglasses. I ordered the wrong tint. 90% The glasses were too dark so I don't use them that frequently. I just ordered another pair of glasses ** and was disappointed that Polycarbonate or Trivex lens cannot be ordered in Photochromic.

I’ve ordered about 6 pairs of glasses from Zenni now and I absolutely love them. They always ship so quickly and they are always just like the picture shows them to be. Will continue to order all my glasses off of here!

I've bought rimless eyewear from Zenni Optical multiple times. I have a history, which is why I'm ordering the same style. But if that style is not available anymore, they have recommendations at the bottom of the website and it kinda fits my style. They told me shipping would take two to three weeks, but I was surprised when they sent it to me in about a week and a half. Also, I like the eyewear's quality.

I returned a pair of glasses almost two weeks ago. I have had no response about them. They were very bright. I would just like to exchange for another pair. I am not asking for my money back but would like to pick out another pair to exchange instead.

I've ordered twice now, and was not disappointed either time! The virtual try on is so, so helpful. I also appreciate seeing photos of real people in their glasses, because that's helpful too. Some people have said these frames were too heavy; I did not find that to be the case. I was also able to adjust them by running the temples under hot water.

I love Zenni!! I'm new to wearing glasses and am having all kinds of fun picking out cute frames. Zenni prices are so amazing I can afford to have multiple pairs! All my prescriptions have been right and the quality has been amazing!

I am thoroughly pleased with my glasses. They came early. They look as described and the quality is perfect. I have recommended Zenni to several friends and associates. I appreciate how user friendly the website is. I felt confident when putting in my order. When I had questions, customer service was very helpful amen all of my concerns.

Was one of the most seamless purchases I've ever had online! Make sure you have your eye measurements correct!! Very easy instructions to follow for measuring eye relief and other measurements! I highly recommend this company!!! Quality of the glasses are top notch and match what I paid 400.00 for a few years ago! Never again!! Zenni I'm a customer for life!

I received my new glasses worried that they would be too big...they are big but I love them! The color variations are really fun. My glasses seem to match whatever I’m wearing. I get lots of compliments on them.

so far extremely satisfied with Zenni's exchange policy. Very surprised to find my Zenni store credit in my email the very next morning. Zenni's low prices will allow me to have several pairs of glasses such as polarized sunglasses.

Always show exemplary service ends always on time but will definitely order glasses from them again and again and again. Outstanding service great products well made very efficient and reasonable in price.

This being first time ordering, I was very nervous, with prices being so great, could my glasses be made well, have the correct lens? Let me just say... the glasses are Perfect! Customer Service is awesome! I highly recommend Zenni!

I had a great experience with Zenni so far. I got my glasses and the vision was great but the frames didn't suit my face. The return and receipt of the new ones was quick. I love the Blokz for computers. I highly recommend Zenni.

Although I have loved all of the glasses that I have ordered through Zenni these are my favorite. They are the lightest weight glasses I have ever owned. Not only do they not irritate my nose I don't even feel them on my face. Thank you Zenni!

Well I ordered the wrong prescription on my glasses twice. The first time I take full responsibility. The return store credit was very fair. But then I sent my prescription in so you could see it. I put all the correct numbers in but I put + instead of minus. I didn't know. I'm disappointed that the professional staff did not catch that I ordered the same thing again. When they had the prescription to look at.

I'm very happy with the glasses I received. They came sooner than I expected. The quality is nice as well. I've ordered from Zenni before and am very pleased with how fast the glasses come & how reasonably priced the glass are.

When I ordered my first pair of glasses from Zenni's, I honestly wasn't expecting much because the price was so low. Boy was I fooled! They came quickly, fit well, were attractive, and made well, all at a very reasonable price. I wound up ordering a second pair. Now I scan through your site daily, tempted to buy another pair in a different style and color. Thanks so much for a great value and product! I have recommended Zenni's to several of my friends.

I ordered glasses and sunglasses. I was so surprised at how easy and accurate it is to order online. The virtual try on is great and easy to make selections. I event had an error on my order and emailed support and they responded immediately and fixed my order before it was processed. GREAT experience. I highly recommend! I am already purchasing sunglasses at Zenni for my son.

I have been ordering my glasses from Zenni since 2014. They have a great selection and very fair prices. They get new styles often and have a try on feature so you can see how they might look on you. The Customer service at Zenni is also A+. They want you to be happy with your new glasses.

I order at least five pairs of glasses a month with Zenni for students I care for. All of my students love them, they arrive on time or early and after 50+ orders none had to be returned for any reason. Thanks Zenni, you have made a huge impact on giving my students to "see" their future with new lenses. Dana ** Nurse Coordinator for ReNew Schools.

I was very pleased with Jo's help and patience in ordering new glasses. I haven't had mine 30 days and dropped and stepped on them. Jo walked me thru the ordering process and also a 10% discount. I was happy with my glasses and my son and grandson have also ordered from Zenni.

Glasses are exactly as they appear on the website and are good quality. The customer service is really knowledgeable and fast responding to any questions. Shipping is fast and accurate. I have ordered two pairs so far and I haven’t had any problems with Zenni yet.

I love this company! I’ve ordered 3 pairs of classes and the order process is so easy! I would recommend them to anyone that wants good quality frames! The special coating they offer for my needs is what really drew me into them.

They’re good quality and I like their glasses. I have purchased quite a few pairs from them. I would say at least 40 pair over the last five years, affordable and well made glasses. Plus they stand by their work and product. I made a mistake once in my prescription, even though it was my fault I sent them back and they credited my account the money and I got another pair with the corrected prescription.

If you like crooked frames that are also too close to your eyes that your eyelashes hit the lens all day then buy glasses from Zenni. There is absolutely no way to adjust these frames. I tried everything from boiling water, to hair dryer to adjust them. I took them to two brick and mortar optical places and both told me that the frames are not adjustable due to the type of plastic and hinges. The lens are not high quality either. I had the EXACT same prescription as my previous Varilux and Carl Zeiss lens but had extreme eye strain and couldn't focus in the Zenni lenses - I couldn't stop rubbing my eyes so they were red and itchy feeling. I stopped wearing the glasses today and put my old ones back on - my eyes are starting to finally feel better after about 3 hours of not wearing the Zenni lenses. It goes back to the old adage "you get what you pay for."

My hubby has ordered 2 pairs now and BOTH pair have been better than at the doctors and not to mention a LOT cheaper! Great service and he has never been disappointed at all! He will ALWAYS order from you!

I’m always so happy with them. Their customer service is phenomenal. On my last order, I ordered two pairs and I accidentally inputted the PD differently for two glasses. In less than 24 hours someone from their team personally emailed me to check to see if I meant to have the two different numbers. I’ve ordered from other places that wouldn’t bother. They fix it for me and have the glasses to me right away and they fit beautifully.

I've now ordered four pairs of glasses from Zenni. For the same price I would have paid for one pair at my optometrist office. I love them all and the ordering process was easy. I get compliments on every pair whenever I wear them. Seem sturdy and the prescription is accurate.

I have five pairs of glasses from this company. Only one we’re not perfect. The one that was not perfect I sent back and they redid and those were great. I highly recommend Zenni. I have recommended Zenni to many of my friends.

I got two pair of glasses. They put the line perfect on the bifocals and I love both pair. Prescription is perfect. Get compliments on them all the time and we'll definitely order more. For sure some sunglasses. They arrived in a timely manner and fit my face perfectly.

Zenni emailed me proving they care about their customers and resolved the issue. Not many companies do that! Because of that they just gained a life long customer!

Excellent job, I ordered 4 or 5 pairs with different instructions for all of them. I love them all and will order more. I tell everyone I know about your business!!! Thanks so much!! Now I can go out and have many different styles to choose from. Sincerely Deb

I’ve had no problem with Zenni. Their glasses are just as awesome as anywhere else. I will continue to order from here, price is very very reasonable. I also like the fast delivery and the tracking system. I would recommend it to any person.

I had to re-buy the frame because the arms fell off of the original pair. And I am going to pay optometrist to put lenses in new frame. I love the shapes but I am not clear on warranty on frames. How does a customer send frames back for repairs? Other than that I like the variation in frames but they seem to weaken after wear.

Somehow the prescription numbers were wrong. When glasses arrived they the were unusable. The quality of the frames was very cheap plastic. I'm not very pleased with the policy of in store credit. I would prefer a full refund on my credit card.

Really impressed with ease of ordering online and how quickly they came. But was disappointed when I received them and realized they weren't compressed lenses. I bought Aviator sunglasses and 1 lens is visibly bigger than the other due to my prescription difference. I guess this isn’t as visible with plastic frames. Otherwise they are a great frame and exactly what I saw online. But... next time I’ll order plastic.

I love Zenni optical! It is easy to use. The selection is excellent. I always get compliments on the glasses I get from Zenni. If you have not tried them, one you are paying to much and two you are missing out on the experience!

LOVE these glasses. I loved the try-on experience on the website. It helped determine if I really would like the frames on me. Also, love the glasses themselves, they are great! Fit well, they are just as described. But can we talk about the price...Holy Cow! Amazing! Honestly! I never understood why frames were so expensive. Excellent Product, Excellent Price!

My son ordered a pair of glasses which ended up being too small. In the return process he said the representative was very helpful and accommodating. He also said the rep was also very nice. I appreciate the service and we are looking forward to purchasing a replacement and additional glasses in the future.

Could not be more pleased with my order with. When the order was placed I made an error, customer service said, "no problem." They gave me a store credit for the glasses I returned, assisted me in correcting the order and remade the glasses. I love my new pair of glasses. Thanks Zenni!

I have ordered glasses for my entire family from Zenni for the last couple years. They are quick to make and ship glasses and have great quality. They have tons of frames to choose from, customer service is amazing, great warranty and guarantees and I wouldn’t order from anywhere else.

I have ordered many pairs of glasses from Zenni over the years and have NEVER been disappointed. Their prices are unbeatable, but their quality and speed of service is remarkable too. I recently ordered a pair of glasses and within a few days I had broken a hinge. It was entirely my fault... Trying to get undressed while wearing glasses is NOT A GOOD IDEA! I contacted Zenni Customer Service and was informed how to order a replacement frame only and advised that I would have no problem in popping out the lenses and installing them in the new frames. The replacement frames arrived in a week! It was easy to install the lenses and, like every pair of glasses I have bought from Zenni, the fit was perfect from the first time I put them on. By now Zenni must be the leaders in the optical field. For price, quality, selection, and fit Zenni, can't be beat.

Zenni makes it so easy to get great looking glasses that are remarkably inexpensive. From picking out frames to measuring PD and adding the prescription information Zenni makes it easy. I am a repeat client for my daily glasses and sunglasses. At other places the lenses cost more than the complete pair from Zenni... I will be back!!

I've ordered several times from Zenni for myself and son. Now my mother in law, aunt in law and coworkers all use Zenni! Wonderful prices, excellent selection and so inexpensive, BUT NOT CHEAP. The shipping is great, never had a problem with it or the glasses. Love Zenni.

I have ordered from Zenni several times and have always been pleased with the products and the service. The website is easy to use and guides me through the process even with terminology from my optometrist that I don't entirely understand. Every pair of glasses I have from Zenni fits me perfectly and is exactly as I expected.

The glasses are a nice weighted frame, and the prescription in them is perfect. Very happy with Zenni as always. This is now my 4th or 5th order with them and I have several options in my wardrobe now that are glasses and sunglasses and I even got some transitions lenses which I’ve absolutely loved. The blue blocks is a new option I tried on these. Love it!

Great way to order eyeglasses. Great quality, great pricing, great lenses. Shipping was done in a timely manner. I bought 4 pairs of glasses for less than the price from an optical store. No middleman especially, no dealing with Luxottica. Bottom line....great EVERYTHING. Thank you.

I bought 2 pairs of glasses - 1 pair progressive. They are fabulous. The second pair was a little tricky. They were single vision, used for sewing. The pd was different for them and the Zenni staff were very helpful in getting the right frames that would accommodate the type of prescription that I needed as well as suggesting a suitable frame. Always love my Zenni glasses.

My order was handled smoothly and arrived before it was promised. When I realized I had not tinted one pair, Zenni gave me full credit to order again! I love the frames I ordered and the lenses are top notch. We've been customers for 15 years and keep coming back!

I ordered 2 pairs of glasses. I love both pairs. The RX is great. I selected the free lenses. The only thing I would add is the anti-reflective coating. I will definitely be ordering more glasses from Zenni Optical in the future.

I have been using Zenni for a while now and I love it! I tell all my friends and family how I can just take my script for glasses and get a new pair for half the price if I were to get them in a doctor's office. Any issues I’ve had with my glasses they have always been more than willing to help fix. I will definitely use them again the next time I need a pair of glasses.

I had a great experience. The glasses that I had ordered were exactly what they said on the website. Everything was correct including vision with the lenses. I may even order another pair. The price is what got me the most because they are very affordable prices. I would recommend this website to everyone that I can.

I had purchased 2 items and was charged twice for shipping. If you can please refund me for one pf those orders shipping. That would be great. Thank you. Otherwise, quality of the product is good and I'll buy more from you. Yuri

I love Zenni Optical! We ordered the glow in the dark glasses for both of my kids and they LOVE them!! I have never had a pair of glasses that I didn't like. Thank you for providing glasses that I can afford. Having a child that wears glasses and is really good at breaking them and/or losing them. They have gone through many pairs of glasses and I could have never done it without you guys!

This is my first experience ordering eyeglasses online. I'm an older man who has worn glasses or contact lenses since elementary school. I looked at some other sites first and was a little put off by the difficulty of ordering lenses and frames. Zenni made the process more user-friendly. It also helped that my optometrist gave me a very detailed and accurate prescription including pupillary distance. I made a dumb mistake on the frames on the first pair I ordered but Zenni allowed me a store credit on my next order. I got a pair of glasses for everyday wear including driving and another pair for computer use and close work. Zenni makes those specializations easy. I am slightly difficult to fit with frames. For me lighter weight frames in medium width fit fine but heavier frames are a little too tight. The lenses are great, they exceeded expectation. I wear progressive bifocals and these lenses are as good as any I've ever had. I will order from Zenni again.

As of today, I have ordered and purchased 13 pairs of glasses from Zenni Optical, not only because they are affordable but the design and prescriptions have been consistently great! I haven't had any issues with the products and I am always pleasantly surprised at the quality. I recommend Zenni to anyone who wants a great pair of glasses at an even better rate!

The glasses are well constructed. Zenni had the style, the color and the price I was looking for. Zenni offers a very easy and affordable service. This is my second pair of glasses from Zenni and I continue to recommend them to others.

They are cute and all but the prescription is wrong, hurts my eyes and gives me a big headache so they are just going to rust away since I will never be using them. Thank you though, like I said they are nice. Just a few problems.

Medicor at best, didn't get for what I requested for online. Frames are a hit and missed when when you do this online. Photo deal on how glasses look is a joke at best. Settle for what got but will shop around next time.

Unfortunately my progressive lenses are not to my satisfaction. I realize these are really difficult to fit and ordering them online is a real gamble. Also I really don’t like the way they fit above my ear. The “arms” are very long and protrude way past my ears. In order to see clearly through them I have to tip them way down on my nose. So disappointed.

I've ordered my family's glasses through Zenni for about 6 years. Orders are always shipped promptly and the quality compares to my local opticians. Even got full credit once when I screwed up a prescription and ordered wrong. I will always ship at Zenni. Great prices, fashionable selections and excellent quality lenses.

Hello I have ordered at least 7 pair of glasses and we love each and every one Oh yeah we love the price. Thanks so much and I will be ordering again and again. I have ordered for my whole family even cousins. I love this!!! Thanks.

I’ll never buy glasses from anywhere else. I purchase for myself and my son and have had nothing but positives experiences from start to finish with each purchase! The selection is amazing and the styles always stay up to date.

Absolute horrible company and product; a waste of time and money. I paid extra for 1.67 high index lenses and was given 1.59 instead. I sent them back to be inspected and they insist that the lenses are 1.67 and replied via email with fake measurements that are not possible for my prescription. I took the glasses to a total of 3 different optical places, had the lenses measured and all 3 places came back with the same measurements meaning Zenni lied about their product and inspection. The lenses themselves are hard to see through; if you try to look outside of your PD it’s blurry. If you look at the lenses themselves, you can see the variation of the thickness and the aberration caused by the inferior manufacturing. The only thing that’s somewhat redeemable is the frames themselves; they are cute but not worth this hassle. I just wanted what I paid for and instead was given an inferior product and a bunch of lip service. Garbage.

One of my cousins had tried Zenni out and really liked the results as well as the price point. I also had great experiences with them for the last 10 years. The quality is nice for the price. I like the large resin square frames. I got a fairly new set of cat-eye glasses and I really like them. I have a four-year-old, so when she was going through her toddler years, I felt like updating them was more frequent than I needed replacements. But, otherwise, my prescription had stayed relatively stable, so it is stretching out a little bit longer. Ordering online is super easy. I appreciate that Zenni stores your prescription information and keeps it on file. That makes it easy to apply. The longest I’ve waited is a month for an item to arrive, but that was most likely due to me since I travel for work.

I tried Zenni for my daughter's eyeglasses. They were fine for two months but then the screw came loose and I didn't know how to orient the lens when putting it back in. When I contacted customer service via chat and asked if they could offer guidance on how to turn the lens to fix it or if I could send them back for readjustment they said no and recommended I go to a local optometrist or buy a new pair outside of the 30 day warranty window. I won't be doing either of these nor will I be purchasing from Zenni again. EyeBuyDirect has better customer service so I'll be buying there in the future although my daughter likes this pair and there's nothing wrong with them. Thanks for nothing Zenni! I do not recommend this company.

Everything was really great. I love the frame so I ended up ordering another one just to get the frame. But when the glasses came, it looked more blurry than my natural eye vision. It was way off. It was worse than my natural vision when I took the glasses off. I'd probably will never order from them because of this. But I kept the frame and I went to my regular optometrist and had it done. I noticed that I can't just get the frame from Zenni. So it would be great if they can just sell the frame. The product is good but whoever is doing the cut is not doing a good job.

I purchased a few eyeglasses and they were fine. Last November I punched a pair of eyeglasses and now they are oxidizing and cracking. Because I’m way over the one-month return timeframe they are telling me that there is nothing to be done. Unacceptable.

I have been using Zenni Optical a long time. They have cheaper glasses and initially I went with the rimless, then half and full as well. Everything is perfect and I'm very satisfied.

The progressive glasses fit and my vision is good. My fear was not having a real person do the measurements of the pupils. However from my prescription I got great results. Will definitely order from Zenni in the future. I also got very quick service. Glasses delivered to my door in a week. Faster than going to the optical store. Thanks Zenni.

Purchasing through Zenni has been amazing. I like the style of the glasses and their price. Ordering is simple, and shipping is usually quick and faster than I would expect. I went for the glasses with full rim and they got a great selection. People should definitely try Zenni out.

Pros: Wonderful glasses! Great prices! Awesome online purchasing experience! Glasses came by the 6th business day! Cons: Hard to adjust glasses due to type of plastic and the hinge that they have. They just don't move...

I ordered my regular prescription, which is no-line progressive, from Zenni Optical and the glasses were fine. However, I didn’t like the thickness of the frame on my face so I returned them and got credited. I was able to find the old order of the glasses that I have now. I need ones with an updated prescription, so I’m going to reorder the same style today.

A friend told me about Zenni Optical. Their price was cheaper than other companies and they had a huge selection. So, I went online and ordered from them. I uploaded one of my pictures to get an idea as to what the glasses would look like on me and my purchasing experience was amazing. At first, I wasn’t sure about the distance between the pupils and I didn’t know that was a thing. But once I figured that out, it was super easy. And I like that they could save your prescription online. Also, I had the glasses quicker than I expected and in general, I threw every pair that I've bought from Zenni and they’ve all survived. I got six pairs from them so far and my favorite is the squarish style with the metal frame. I love them.

So this is the 3rd time I get an eyeglasses from Zenni. Usually everything moves smooth. This time I had an unexpected plan and decided to leave in 4 days. I paid for the priority shipping, so I called them and they said your package arrived from China (1st surprise) and will be mailed to reach you within 10-14 days from order date. I asked if they can just mail it out today (never asked to to switch to express as they told me even if i pay difference it's not an option now), they were like robots (just wait for an email), so what is the reason to have a customer service if they are not willing to help in situations. Order #**.

I liked the price of Zenni's products and I bought full-rim glasses from them. I have them for about a month now and I love them. I also had a great experience ordering from their website. It was easy to use and I’m amazed at how inexpensive the glasses are.

My husband found Zenni online and he had a great experience. He has regular kind of glasses and he's super happy. I have progressive, though, so mine are more expensive and I'm more limited to the styles I get. For new people, ordering online is a little scary because you have to measure the gap between your eyes. I was a little nervous about that but I did it exactly. They have a video which is super helpful. You can print a ruler, which I was really impressed with. The hardest thing is if the glasses don't work well. You have to go through returning them in the mail, and they didn't reimburse my postage. That's kind of a bummer because when you have any problems and you go to a store, you don't have to face that. They'll just try and fix it for you and you're not out any pocket.

I Googled blue light blockers and I found Zenni Optical. I purchased from them and the process was pretty seamless. The products seem standard as well though I don't wear them all the time.

I wanted the snap on shades and a friend told me about Zenni Optical. I bought from them and my new glasses are fabulous. I ordered two pairs. One had a snap on shade and it was a tortoise shell, then the other one has a plastic frame. I also ordered a third pair for a friend that did not work out as the lenses were too big. He had a half frame and it was rimless on the bottom. And he ended up not being able to use them. He tried to return them but it didn’t work and he ended up keeping them. Other than that, I have owned my glasses for two and a half years and I still use them. But recently, I had to get a second frame of a different style because one of the screws fell out. All in all, the quality of Zenni's glasses is standard and the pair I just got seems to be a little bit harder than the last pair. But I'd give the style a very high rating. They’re very fairly priced for the quality, too.

The day my glasses arrived there was a an issue. I assumed the return process would be simple, granted I had a reasonable issue with my frames. When I reached out to customer service for my "RA" form, the customer service representative let me know returns were not in full. They said I could do 100% store credit or 50% refund. People need to know that Zenni optical is a hoax. They want to be user-friendly and steal your money at the same time. Will never buy again, and will actively work to educate future consumers of the wrongdoing by Zenni optical.

I ordered two pairs of glasses from Zenni, and I paid extra for fast shipping. The glasses were nice, and I loved those! The prescription was WAY off, I took the glasses to my eye doctor and they examined the glasses and the workers couldn't believe how off the glasses were to my prescription! I called Zenni to express my anger towards this, and let them know that I needed the glasses in a timely manner because I'm traveling Europe! They sent me a tracking label, and told me to give them 10 days to inspect the glasses and they would get back to me. If you're in a rush and needing glasses quick, I wouldn't recommend Zenni!

Ordering through Zenni was super easy. It took me less than 15 minutes. I got my glasses in about two weeks, which is quicker than how I get them at the eye doctor, so that's really convenient too. And the glasses work and fit perfectly. I bought them as an extra pair because I have prescription glasses but my insurance only covers one. I bought them to have in my bag just in case I forget the other pair. It's a really affordable alternative. I definitely recommended it to a couple of people who don't have insurance.

Zenni responded immediately to this message and is taking care of reordering my glasses. I'm waiting for the reorder to arrive, and hopefully the glasses work this time. After quite a few emails back and forth, I'm really happy that they are taking care of this.

I got a notification that my Zenni glasses will be delivered on a specific day, but it wasn’t, and it was the next day. I relayed that to my neighbor so they could get the package. And I wasn’t able to get more information about it. The finish of the glasses I got was very plasticky.

After several returns and getting many measurements ( math used ) I figured that a lower profile lens would put the segment height more where I needed it. I went from a 34 mm lens to a 32 mm height and a bridge width of 17 instead of 19 ( which raises your sight line ). It would have been easier had the significance of these measurements been known up front. Customer service was supportive and emails answered promptly.

I purchased full rim glasses from Zenni and I have them for a couple of weeks now. I also bought my old glasses from Zennie before and I enjoyed them. But this new pair is much better than the old pair that I had as the plastic isn't as brittle. However, I can't wear the glasses because the doctor gave me the wrong prescription.

I have been ordering from Zenni for a few years now, and the selection just continues to improve. The prices are amazing, and the quality is great. I can now have a pair of glasses to match every outfit, usually for around $20. Still looking for a good orange!

I first heard about Zenni Optical through my cousin. She has been going to them for about four years. My daughter needed glasses so I asked her what the name was called and ordered some glasses. The glasses were both full rim and very well-priced. Once you know your prescription, it makes the whole system great. It’s very broken down. Even with insurance through my daughter’s father, I still spend less on a pair of glasses through them than through the actual optical place.

This time I ordered time I order full frames. I wish the filter had a choice of full frames vs partial not Material. I love the other glasses as well but these are a much better quality for a very little increase in price.

I've been ordering from Zenni for about a year now. Online ordering is very easy. You just put your prescription in, pick your glasses, and you’re good to go. I have children and everyone’s different so we get all different styles. The glasses are nice quality, they come very fast, and they’re good prices.

Somebody else had a good experience with Zenni, and I gave them a try and continued using them. I have done multiple purchases and I’m pretty satisfied. Mine are mostly all full rectangular rims, and my son’s are kind of the half rim with the wire bottom. The ones I’m wearing right now are pretty new. Out of the 20 pairs I ordered, I’ve had issues with three. One was a little crooked so I never really wore it. Then I had a pair that I recently ordered which is the same frame where one side, for some reason, the lens keep popping out. But they’re so cheap, I don’t really kinda worry about it.

Great frames and fit but prescription totally unacceptable. I've been wearing progressive lenses for over 20 years. On my first order from Zenni the reading field was so small it was impossible to focus on any printed material of any size. The glasses were returned for inspection and I was told that that they were properly made. I took a %50 refund on my original form of payment instead of a %100 Zenni credit as I will never order from them again.

I liked Zenni's price. It was my first time ordering from Zenni and the online purchasing was easy. My glasses are great.