
United Recovery Project Reviews
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About United Recovery Project
United Recovery Project believes everyone deserves another chance. Our primary focus is to assist individuals who often use chemicals as a means to coping. We work to help them manage their emotions and overcome daily hurdles that can easily set a person back.
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Reviewed Nov. 10, 2024
If you need a place to regroup our place is a place to stop in. Very welcoming and was a blessing in disguise. I really needed a place like this because resources weren't available for me at the time. Tried calling all the hotlines possible in hopes I would get the help I need for what I was going through. Thank you from the bottom of my hopeful heart :) Dolores M. Great story. I volunteer now to give back

Reviewed Oct. 13, 2024
Someone I care about went here in good faith hoping to get help with mental health. He stopped drinking and smoking ** for 90 days. He didn’t get the mental health issues addressed so he is back drinking again. Inexperienced counselors worked on trusting himself for once a week sessions instead of his narcissistic behaviors. No intense psychotherapy with an experienced psychotherapist like I was told he would receive. A different counselor was assigned after 30 days, again 4 sessions. No continuity, no intense psychotherapy. Mental health went unaddressed so he is drinking again. I spoke to counselor and my words and concerns fell on deaf ears. It was all about pampering and luxury accommodations. He was not started on follow up with a psychotherapist that he could continue at home like he should have been.
Psychotherapy should have begun with one provider and continued with the same provider at home. Mental Health is the primary issue for substance use disorder most of the time. Experienced and qualified professionals know this. They are not experienced and qualified. Getting sober is only the first step in healing. Now he is drinking, on medication and headed back to self destruction. He did not go to a Behavioral Health facility and get the help he truly needed. It took 2 1/2 years to get him there. I have to let him go for my own sanity. I don’t know what his future holds but it’s not good. But no worries, insurance paid a couple of hundred thousand dollars.
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Reviewed Dec. 29, 2020
Do not send your loved ones to this facility! We spoke with Justine numerous times before sending our daughter thousands of miles from home. Each time we spoke we asked if she doesn’t like it can she leave. Every time the answer was yes! That is not the case! My daughter spent the night alone in the rain on the streets of Florida with no ID, no money and no phone. She was told, "You shouldn’t have left!" It took 3 days to get her belongings back so she could get a flight out. They had 0 compassion or professionalism during the whole incident. Maybe the treatment would have beneficial we will never know because of their lack of compassion and communication with a first time rehab patient that was scared and having doubts. So I would definitely not recommend this facility!
Reviewed Oct. 15, 2020
I could go on and on and on about this treatment center. Never in my life did I think I would ever encounter such caring and professional individuals as I did at URP. They saved my life and changed it for the better. To say this place was a blessing for me is a major understatement. I would truly recommend this place to any person struggling with addiction. I am honored to be URP alum and I enjoy keeping contact with them regularly. They still check up on me every week to make sure I am ok. I'm so very grateful for URP, the staff and the program they put together is phenomenal. Thank you so much!
Reviewed May 31, 2019
United Recovery Project. Their web-site isn't accurate. There are 2 lunches per week in the house that are catered at the center that they take you to 6 days a week. The center is not luxurious. Otherwise they give you $70 to spend at Publix (an expensive store) per week for the rest of your 19 meals. You have the option to add $30 of your own money to purchase additional food or toiletries. For the women's house you will find. You are provide old refrigerators in the garage that for the majority of the time when I was there didn't work.
Next on the web site it states 6 women will live in the mansion. When I was there, there was 19 women. It states Equine therapy. I asked for it and it doesn't exist. Other things not listed on the web site. The house is not in the same condition as pictured. There are black marks all on the walls. The bedroom carpeting is full of stains. Fixtures have been removed and there is spakling unpainted on the walls. Some of the kitchen equipment doesn't work.
Next they give you two 10 minute calls per week to your family. When you are speaking to your family a staff member is right there texting everything you say to be used as they see fit. Forget about a private conversation. Next they state on the insurance bill partial hospitalization. What that means is at the house there is no medical staff. At the center they drive you to there is a nurse taking care of 80 patients between 9:30 - 3:00. Never did I see a doctor in three weeks.
I told them for two days I was having symptoms of a seizure and on the very next day they refused to give me my seizure medication. This resulted in me having a seizure at an AA meeting two days later. They are trying to deny it was a seizure. Although I have two witnesses willing to testify that it was a seizure. They wouldn't take me to the hospital after the seizure occurred. They took me with the 19 women back to the house where there is no medical care. I believe on the web-site it states 7 x 24 medical care. Because I have numerous serious health conditions I needed round the clock medical care.
Also, it doesn't state any where on their web-site that they will take your cell phone, credit cards, driver's license, i-watch, check book and your other personal belongings and if you decide to leave the program early you will not be able to access any of the above for 72 hours. What this means is that they are holding you hostage at their facility. So if you leave you will be out on the street for 72 hours until you receive all or part of your belongings. Once you leave their facility Against Medical Advice (Like there is no one medical to give advice) your belongings are up for grab.
I left the facility for two hours because I couldn't get a hotel room for 72 hours without a credit card & identification card and my food was already been given to anyone who wanted it. They will tell your family that they are out looking for you, but I know first hand that is a lie. I walked away down a main street where I would have been easy to spot (cars were beeping their horns at me) and they didn't make the smallest effort to try and find me.
When you look at their 5 star reviews, this is because they remove any reviews that are not glowing. I know this because I wrote a review and they have removed it. They also don't mention they will place all of your clothes in high heat because of bed bugs. Why would a Luxury Treatment Facility need to worry about bed bugs. In my home state that isn't necessary at sub-par treatment facility.
Oh the other thing they don't mention is that while they are taking your insurance money they are giving other people a free ride (scholarship is what they refer to it). By the way, the other the thing they don't mention on the site - is that they pay for the air-fare to the detox center for a majority of people. I wish I would have known this ahead of time because I paid for my own airfare to their detox center.
The other thing that isn't mentioned is that you are basically in a luxurious jail on house arrest. Never can you go out for a walk. One is always shuttled from one place to another. The are 30 minute van rides from the house to the center and back. When I was there the air-conditioning didn't work in the van and the temperature was 85 degrees outside. We had to ride in that vehicle in the heat with no air-conditioning for 10 days for at least 2 hours per day.
Oh wait I don't think I mentioned one of their staff members saying ** to me. Actually yelling it. And the same staff member told me I had to be off her floor between 12 am - 5 am when at 3:40 am that same morning she allowed my room mate on her floor between 3:40 am - 4:40 am that morning. Sounds like I was being discriminated against.
I also slipped on the bathroom floor and fell flat on my back. I asked for medical care and I was told that because I mentioned it to the aforementioned woman she couldn't help me because she was working by her self. I have sustained an injury due to that fall or maybe the other 2 times I fell in the garage the day before. I am sure this won't get published.
Reviewed Jan. 30, 2019
I just want to share my experience with anyone who has ever been through a rehab program or has even thought about going to one to consider using United Recovery Project located in Hollywood, Florida. I have been in rehab before and the program here completely blew me away. Not only did it give me more than I could possibly imagine, including the tools necessary to guide me into dealing with my addiction and staying sober in the future. The entire staff from my therapist Chris to my case worker Billy, the office staff, and all the techs that took care of us 24 hours a day. I honestly feel that I have acquired enough tools to help me identify my addiction to alcohol to give me a great head start back into my everyday life.
Reviewed Jan. 28, 2019
Incredible living conditions along with fantastic support from counselors to techs. I would highly recommend this facility to anyone that is in need of immediate help. Thanks to Bryan for the opportunity that he gives everyone. He understands what it is like to be controlled by all the exterior substances that are out and available today as he has lived that life and found recovery.
Reviewed Jan. 15, 2019
First time in a treatment center and didn't really have high expectations. This facility however, went above and beyond. Tons of knowledge gained during primary and individual group therapy sessions. Staff went above and beyond for all clients. They really do care! I would recommend this center to anyone struggling with addiction. Thank you again United Recovery Project! Thanks for saving my life.
Reviewed Jan. 11, 2019
Some of my favorite things about my experience at URP were the amazing staff, the clinical team, the comfortable living quarters, and the individual and group therapy. I like that the owner Bryan is so involved, it feels like a family. I love that they help you every step of the way from detox through residential, php and iop. All around, it was a great experience. When I first came in, I wasn't sure I wanted to stay clean - but now I am excited about my journey in recovery.
Reviewed Jan. 7, 2019
From start to finish, this Recovery program has been 100%. When calling to seek help, I was connected to an Admissions Coordinator who truly cared. She asked the right questions and was sure to check in with me all the way until I got off the plane and into the first phase of the program. While in Detox, I was treated with care and compassion by the techs, the facilitators, the therapists and the other clients. I was in a VERY CLEAN facility with amenities above what I expected, including my own TV and Xbox. The fridges were stocked with delicious snacks and drinks. The groups were high quality and were set up to create a safe and open environment.
When going to the next phase of the program, PHP, I was pleasantly surprised with how the nice the Villa (a mansion of some sore) was. The staff were just the same as in Detox, with caring and compassionate attitudes. Groups were great and the therapists were definitely invested. I felt extremely safe to share all through this process. I am so pleased with the program, that I continued into the next phase of the program, IOP, and would HIGHLY recommend this program to ANYONE who is ready to be open, honest and willing toward a journey in QUALITY recovery.
Reviewed Jan. 4, 2019
I was very nervous, even scared, about getting help. Coming to URP was my first time in treatment and I am so glad I made the decision to come here. I loved the process and the staff who understand and can relate. Would definitely recommend URP for anyone caught up in addiction.
Reviewed Dec. 14, 2018
This was a very positive experience with a highly trained staff and very informative groups. I learned new ideas and they helped me develop plans for when I returned home to further my sobriety. My counselor Chris was extremely helpful and spent time with me as needed for my development.
Reviewed Dec. 10, 2018
From start to finish I have nothing but positive things to say about this facility. On the initial phone call the staff walked me through the process and within the hour I was headed to the airport to head to the facility. Upon arrival I was greeted with open arms to what I would call a "dream program." Having been in other treatment facilities I was able to appreciate the difference in care in URP. Every group and speaker was helpful in their own way. I would recommend this facility to anyone in need of treatment. Thank you to Ali, Kristen, Sarah, Joanne, Ray, Billy, and Darius for all their help!
Reviewed Dec. 7, 2018
The staff here really made this a great and comfortable place. I highly recommend this treatment center. I had a comfortable and beneficial stay. I feel I have the right tools for sobriety. The staff here are very helpful and caring. I wouldn't have picked a better place.
Reviewed Sept. 4, 2018
I was talking to Justine to get info on getting a friend help and she gave info on state funded places but hang up on me as I was still asking questions. Pretty bad if this is how they treat people on the phones asking questions about getting loved ones help. I am sure I would not want to send any there. It didn't sound like they had any compassion at all for the people looking for help or info so how would they treat my friend if they treat me like that!!!
Reviewed May 15, 2018
I thought the experience I have had here at United Recovery Project was great. I learned from a well trained staff, of which majority of them are in recovery. I saw firsthand how people exactly like me managed to achieve sobriety and what they do to maintain it. I really don't have much bad to say about URP, they were very hands on with my treatment the whole way and worked with me and anything I needed along the way. Once again I just want to mention the Techs and staff who are employed at URP because they truly are amazing people who never stopped lending a helping hand. From Ian to Mike, Josef, Jay, Ryan, TJ, Steve, Cory, they are all great at their jobs and definitely people who I was able to lean on my entire time here. And especially SARA AT THE FRONT DESK!
Reviewed May 2, 2018
Recovery is attainable. This facility can help you build a solid foundation for you lifetime recovery. You need trust in the process and allow them to guide you. In the end you will solve problems far beyond addiction. You can succeed here.
Reviewed April 17, 2018
My experience here at United Recovery Project was very helpful, in all aspects of my life. I learned a lot and remember prior tools to use in my life and recovery. I am glad to have been given this opportunity to better my life, so I can stay sober and enjoy life on life's terms.
Reviewed April 11, 2018
I was in the grips of addiction, I was homeless, no family, no job. I could not see the forest from the trees. I have been in and out of treatment, in and out of jail, with no success. I have been to the so called "best" facilities, and I have been to state facilities. I always felt like a number. I came across United Recovery Project, and they saved my life. I am a few years sober today, and my life has never been better. They treated me like an individual. Yes, they had all the nice things, but I did not care about that, I wanted therapy. United gave me the tools to be successful. I am forever grateful for them and where my life is today.
Reviewed May 25, 2017
This place has helped me grow into the person I have always wanted to be. I have had a lot of help from the caring staff and therapists to figure out my core issues that cause me to use. I learned how to cope with underlying issues and have tools now to apply to my life when I leave. They introduced me to a 12 step program that I am excited to be a part of and provided me with aftercare.
Reviewed May 25, 2017
My experience at United Recovery Project was perfect. I highly recommend this treatment center to anyone struggling with addiction. I really enjoyed the staff because of the family atmosphere and I appreciate how much they care for the clients. The program here is a structured environment that is drug free that will help me in my continued recovery.
Reviewed May 22, 2017
My experience at United Recovery Project was beneficial for my recovery. It gave me the tools I need to cope with getting through life sober. The clinical staff was great and helpful. The activities we participating in were fun. The accommodations were awesome and the groups were intense.
Reviewed May 22, 2017
The staff here is very accepting and fair. I really enjoyed my time here at United Recovery Project. I felt very comfortable. The extracurricular activities were really fun and they helped get me out of my head. The United Recovery Project program is very recovery-based and helped me gain life skills and ways to stay clean.
Reviewed May 16, 2017
When coming into the facility, I was met and greeted by all of the staff AND clients. They made sure I was very comfortable. Every single one of my needs were met by my therapist as well as other staff regarding any other needs I had that didn't involve therapy. Housing was beautiful and the facility went out of their way to make sure everyone had fun but worked on their core issues at the same time.
Reviewed May 15, 2017
Genuine staff, gained very good knowledge about addiction and recovery. The techs are very supportive and helpful. United Recovery Project is a rehab that truly cares about the welfare of their clients and are willing to go the extra mile in all aspects to ensure your well-being and comfort.
Reviewed May 15, 2017
I really enjoyed my time here at United Recovery Project. They have a really nice residence. The groups were helpful and out of my multiple stays in treatment this one helped me become a better person. I usually get kicked out of treatment and I have came close here but I wanted to stay clean so I made it work here.
Reviewed May 12, 2017
URP helped to save my life. The program taught me ways to live honestly and how to actually enjoy life clean. They teach you ways to cope with feelings that are awoken by digging deep and being honest about internal issues. URP really focuses on the core problems and issues that other treatment facilities usually don't touch on, and this is CRUCIAL to recovery. A 12 step program option is presented, but not forced. The staff is phenomenal and attentive, and genuinely cares about the well-being of their clients. I would highly recommend this facility due to their love for and understanding of alcoholics and addicts.
Reviewed May 9, 2017
I had a great experience with URP. These people including staff and their clinical team is amazing and changes thoughts, behaviors and lives. Me myself have been to thirty treatment centers that specialize in addiction and mental health and this would be the only place I would recommend to anyone. I've seen the most progress in me come out of being at URP and am so grateful that this treatment center exists.
Reviewed May 9, 2017
I had a fantastic experience here at United Recovery Project. I thought that clinical was very supportive and helpful. I love Chris as my therapist because he was loving and supportive. The techs are five-star techs and I recommend this place.
Reviewed April 18, 2017
I would highly recommend this treatment center to anyone who needs help. The staff genuinely care about all their patients, unlike any other place I have ever been to. When I needed something they accommodated me to the best of their abilities. Awesome place.
Reviewed April 3, 2017
The treatment center is wonderful and the staff was great. They will go out of their way to help you with whatever you needed help with. I could not ask for anything more... Great team of people at United Recovery Project.
Reviewed March 30, 2017
United Recovery Project saved my life. They gave me an opportunity to get sober and change my life. The staff was wonderful. I will be forever grateful for what I gained while I was in United Recovery Project. I would highly recommend this great treatment center to anyone struggling with alcohol or drug addiction.
Reviewed March 30, 2017
I had a wonderful experience at United Recovery Project. This is the greatest treatment center I have ever been to. The staff genuinely cares about clients and helps in any way they can. Everyone has your best interest in mind.
Reviewed March 29, 2017
If it wasn't for the techs especially Brian, Chris, Carly, Jay, Budd I would have not stayed. They made me feel at home and jumped thru any and all hoops for me. I didn’t ever usually have to ask twice for anything. Jay and Carly were ALWAYS checking on me mental well being and were so easy to talk to. I have made friends I can call family for a lifetime. Patrick is INCREDIBLE and I wish I could take him home with me to continue my therapy with him.
Reviewed March 28, 2017
The staff at URP is amazing and I would tell anyone struggling with addiction to come here. They are very helpful and nice and very accommodating. They really care about you and don't treat you like just a number. My time here was great. Excellent treatment facility.
Reviewed March 28, 2017
URP was extremely helpful, the staff including the techs were always awesome. Some more outdoor activities would have been great. Overall everyone and everything was positive. The therapists were helpful and never acted like they were better than their clients.
Reviewed March 27, 2017
I enjoyed my time rehabilitating. Staff was awesome and insightful. If I had to come back to a rehab I would definitely choose this one again. The weather was nice and the activities were fun. This is a new wave in rehab. Great treatment center.
Reviewed March 24, 2017
Great treatment center. United Recovery has open up my mind. It has helped me with my social anxiety and my anger problem... The counselors have helped me get out of my comfort zone. For the first time in a while I am happy and always smiling.
Reviewed March 20, 2017
Having been to 10 plus treatments all around United States this place was by far the best experience I had! I owe this place my life cause they have opened my eyes to a whole new way of living clean and serene. Their approach was spot on and provided exactly what I needed to succeed.
Reviewed March 17, 2017
I am incredibly grateful to work for such an amazing facility! It is a wonderful experience to be a part of a staff that unites as a family to truly help their clients succeed. United Recovery Project goes above and beyond to provide their clients with the best possible treatment. It is a blessing to be able to witness people transform their lives.
United Recovery Project Company Information
- Company Name:
- United Recovery Project
- Address:
- 5900 Johnson St
- City:
- Hollywood
- State/Province:
- FL
- Postal Code:
- 33021
- Country:
- United States
- Website:
- unitedrecoveryproject.com



