Beachway Therapy Center
Beachway Therapy Center
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Beachway Therapy Center

ConsumerAffairs Accredited Brand

At Beachway Therapy Center, we provide our clients with a well-rounded and holistic approach to drug and alcohol addiction recovery. Personalized treatment plans are created for each patient including individual and group therapy sessions, as well as optional faith-based treatments, therapy weekends for family members and equine therapy.

Our therapists have a maximum caseload of four to eight patients, affording them the necessary time to focus on each individual need of our clients. Most treatment centers provide one therapy session per week for individuals, while we offer a minimum of two sessions per week. If you need help for yourself, or for a loved one, we are open 24 hours a day, 7 days a week to answer questions or discuss your needs.

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Last updated: Nov. 26, 2017

58 Beachway Therapy Center Consumer Reviews and Complaints

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Verified Reviewer
Original review: Nov. 26, 2017

My mom found Beachway Therapy Center online and it was the first one she found that was a dual diagnosis. I was picked up by First Step Detox at the Orlando Airport and went through detox. I was there for five days and it was rough, and then we got to Beachway on a Sunday. The staff gave me the tools I needed and they took me to meetings every night. I also have a mental health disorder and they helped me out tremendously in my whole stay there.

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Verified Reviewer
Original review: Nov. 23, 2017

I was transported to Beachway from a detox center. They had the intake employee pick me up and bring me there. I went straight to the residences where I would be living during my stay. When I first arrived at Beachway, they allowed me to call a guardian and let them know I was there. I was transported to the actual therapy center and went through an intake process. It was a lot of questions and signatures. The staff was great, were very respectful and courteous. The apartments were great as well and they almost seem brand new. All the appliances were good and everything was clean. It had a homey feel to it. The insides were flawless and spacious.

During my treatment, there were always techs around the residence and they respected boundaries. They monitored us and they were good at doing their job strictly. They made sure everyone was where they were supposed to be, like when we all needed to be rounded up to go to a meeting or to the actual therapy center. They always had head counts. They woke us up in the morning and it consisted of a knock on the door then I have time to get ready. The therapists were good as well. If I needed to talk to one, they made sure that they made time to talk to me. They listen to me too. If I had a request, they tried to accommodate my needs to the best of their abilities within what they could do. They were all professional.

Through my experience, what I've learned to be the backbone of sobriety is within meetings. They made sure that they took us to meetings every single night so we could experience the real solution and to nudge us in the right direction. They understood that there needed to be more than just treatment in order to stay sober. They cared about our well being after we left treatment. Those meetings every night were really important and a big plus. I've been out nine months and I'm still sober today. What keeps me sober is what I learned by going to Alcoholics Anonymous' meetings. They prepared me extremely well for post treatment. If anyone is seeking help, I would definitely recommend Beachway.

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Verified Reviewer
Original review: Nov. 20, 2017

I was looking for longer-term treatment programs and I came across Beachway Therapy Center, and I read some of their reviews. I’ve done everything that they’re offering. I was their inpatient for 45 days, I did the intensive outpatient program and I’m still in their OP program. They gave me a lot of suggestions that I'm following, and so far, it’s working on me. Beachway's staff was good. My therapist helped me out a lot, and I really enjoyed working with him.

Verified Reviewer
Original review: Nov. 14, 2017

I called my friend and I knew that he worked at Beachway so I just asked for help. He got me in touch with someone and I called them. I called the admissions guy, Connor, and he was great. He talked to my sister. He kind of educated me about it and answered questions that she had about insurance, finances, and logistics. It’s pretty quick. From calling in, I was down there two days later. I have flown down from New York. I was little nervous and freaked out. It was hard to remember but there was a lot of filling out paperwork and questions. Somebody met me there and just kind of walk me through it. The first thing you have to go, see a doctor which was probably good because I haven’t been to a doctor a long time. She was really nice. Then, they showed me around where I was going to be staying and what the schedule was like. I was there for 45 days.

Everybody was really friendly and really nice. Everybody came up to me and said hi, all the different therapists, all the staff, checked in to make sure that I had everything I needed. That’s where it started. I met some people there that I had a good connection with and we hang out most of the time. I’m still in touch with a couple of guys. They don’t live up here where I am. But I want to go down there. "You can’t do it on your own." That was a big emphasis there with all the alumni stuff. We went to meetings, a lot of outside meetings, different types of support groups. After I settled in, I just wanted to do most of it. Those therapists were really good. I feel like they set me up pretty good. I have a therapist here and I’m doing outpatient. I’m going meetings. I’m just following their path that they laid out because I feel great. I will definitely recommend Beachway.

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Verified Reviewer
Original review: Sept. 3, 2017

I came across Beachway Therapy Center when I did an internet search. Everybody from this place was accommodating and very helpful. The staff oriented me and introduced me to everybody. It was a tough transition but they made sure that I had what I needed and that everything was okay in terms of my comfort. My therapist, Bruce, was amazing and a really cool guy. The experience was pretty new to me and he helped me out. He was a pretty smart guy and I had my biggest change from our one-on-one.

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Verified Reviewer
Original review: Aug. 23, 2017

I came to Beachway Therapy Center for wine abuse. My sister found the place and made the calls for me. At that time, I was working where I couldn't make any type of phone calls for anybody to be very discreet. Everything was great when I got to Beachway. The staff were very sensitive and didn’t make me feel that I was in prison. But I had one incident with a tech from a detox center who made me feel the opposite. I reported it because although Beachway wasn’t expensive, my family paid out of the pocket to get me there.

Another thing that I don’t agree with Beachway is mixing the young people with the older people. I get why Beachway do it but so much time is spent on a young person wanting to escape, get high and not take the program seriously. This one girl was there for a week before they shipped her off. And she even sexually harassed me but I told her I don't go that direction. I was there for something else and not to be caught up in some childish, stupid scenario. There were also two people who I think were in the wrong facility because theirs were mental cases. Too much time was spent on trying to get these people out then all of a sudden, the whole facility focused on them. I look at everything in a business way and I don't know if Beachway took them in to make some money then shipped them somewhere else.

I've been out for almost three months now. I'm in shock that I've never heard back from my counselor or the guy who helped me to get in to Beachway. The only person I've heard back from was James. He's the guy who runs the computers and he reached out to me about the alumni online meetings and other similar things. He’d also call me every once in a while. But I loved my experience at Beachway. It was a vacation and I always tease my family that I want to go back there. For me, I was at a crossroads at the time and it was what I needed to do. I feel more confident and healthier now. I would recommend them to people that I feel really need it.

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Verified Reviewer
Original review: June 21, 2017

A friend told me about Beachway Therapy Center. And I don't live in Florida so I had to fly down there and Jay picked me up from the airport and drove me to the center. I liked the staff a lot. Jay and Derek are really nice guys and they helped me out a lot. Also, the therapists were the best. My experience with them was very good and what I learned there is going to help me now that I'm home because before, I didn't have any support. And now, I'm going to meetings, taking the suggestions that they told me to do, and I'm really trying to do things differently like they said. I feel really lucky and I wish everybody could go. And I already recommended Beachway to my friend but he can't afford it.

Verified Reviewer
Original review: June 16, 2017

My daughter did some research and got me in connection with Beachway Therapy Center. When I got there, everything was awesome. The check in process was organized and their facility was wonderful. Everybody in support classes was knowledgeable and very professional. We also had techs who were awesome at the really cool residence place. All the staff was tremendous, very caring, and genuine. They seem to all had been there before, although not at that facility, and now they've taken to sober as their vocation. I went in for alcohol and it was the first time I've ever been in a treatment facility so I didn't know what to expect. But it was great because we had our own apartment where we cooked and it kept me flowing with the normal things of life while dealing with getting everything else taken care of.

I'm a beach dude and I live Oceanfront in Cocoa Beach which is a party town. I had a minor stroke but I'm in great shape because I'm a surfer and I work out. I've never taken meds in my life but I have to take some because of that and now I'm only taking one. I'm smart enough to know I couldn't continue my party times and I've got Beachway to wean me off. I had a very positive experience at Beachway and they did a great job. I had no issues and I haven't had any desire for alcohol. Today's day 81. I'm very glad I went to Beachway. It was an overall wonderful experience and I would recommend them to anyone.

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Verified Reviewer
Original review: June 10, 2017

Upon my arrival at Beachway Therapy Center, they were very organized. The intake process was smooth and went well. My therapist, Brian, was in recovery and I related a lot to him. I felt very open with him immediately. The techs were very friendly and easy to work with. We initially went over my addiction and what causes me to drink. But more than that, we focused on what the solution was going to be. Going forward, none of the past is going to change itself. It is what it is. We focused instead on what to do to fix the future and that was a great help for me.

Although I've been gone from there for almost three months, I'm still in contact with them. I go up there and when I come in, they all still know my name and they're glad to see me. Generally, they're good people and they had a very loving situation there. There was a lot of caring in the way that the staff approached the different personalities that were there. Overall, I had great experience at Beachway.

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Verified Reviewer
Original review: Feb. 23, 2017

It took 30 years but I got myself to Beachway Therapy Center on my own doing and so I was a little more open-minded. Checking in was easy and it was nice to be at the center. Everybody was great and my therapist was professional and amazing. I would recommend it.

Verified Reviewer
Original review: Feb. 21, 2017

I did some serious research and Beachway stood out based on reviews and doing diagnosis. Dan was incredible on my intake. He was very pleasant and accommodating. After they said my insurance had a problem, I wasn't very happy. But Debbie and Dan both said, "Don't worry. It's taken care of." Also, the living accommodations were perfect. I was not only in a clean house, but it was cleaned every week. The people I lived with were neat and clean, so it was very nice. We did have a problem with some construction of a stage, which made us join some groups that between males and females, we wouldn't have otherwise joined, and that was awkward. But everybody from the technicians to the therapists was awesome. My therapist Bruce challenged me, but he still listened. Overall they have given me the techniques to be successful. They have done incredible things, not only for me but for other people I saw there.

Verified Reviewer
Original review: Feb. 17, 2017

When I got at Beachway, the guy that met me at the airport was awesome and he made me feel at ease like I was in the right place. He took good care of me and eased my mind before I even got there. It was nighttime when I arrived 'cause I missed my first flight. He took me on over to the residence 'cause the treatment center was closed at the time. They were helpful too and welcomed me right in. I had to go on and go to detox but he accommodated me over there. He didn't even get through with getting me all settled in 'till about 4:00 in the morning.

The treatment center was wonderful. They gave me so much hope and made me believe that I did have a chance of changing my life. They were patient with me and accommodating as far as my needs or my age. I learned so much about my disease, how to arrest it and how not to go back to it. My therapist was fabulous and she helped me in getting to the core of my problems. She was so patient, kind and loving to me. I couldn't have done it without her. She was my backbone and the other therapists helped a whole lot too. Then I have other issues like mental health and the doctors were all very helpful. I also had a bout with a lump in my breast and they took me to the places where I needed to be to get that taken care of. Overall, they did everything I needed.

The food, the housing and the transportation is great. I've been to other treatment centers and Beachway is by far one of the best I've ever encountered. They are changing lives. In other treatment centers, I learned about my disease, but in Beachway, they got to the core of my disease and that's what I was impressed with. Also, I left messages on a bunch of therapy centers at about 3:00 in the morning and Beachway was the first one to call me the next morning. All in all, it was a wonderful experience. I recommend Beachway Therapy to anybody who's struggling.

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Verified Reviewer
Original review: Jan. 29, 2017

Beachway picked me up at the airport and they drove me directly to detox which was something I wasn’t aware of. They didn't explain it before I got there, so that was a bit of a negative. Before being transferred to a treatment center, I was at Beachway for four days which is relatively short, since most people are there for seven. During that time, they monitored my withdrawal and made sure that I'm okay medically. They took my blood pressure and pulse about every four hours, including midnight and four in the morning, and they woke me up to do that. Also, some of the techs were a bit not as friendly as they could have been, maybe because they’re having some negative experiences with some of the people that run the treatment. But overall, the staff was great.

Verified Reviewer
Original review: Jan. 28, 2017

It was an interesting experience that I had to detox first then when I got to Beachway, the community was very welcoming. John, one of the techs there, helped me through a lot of things. I felt like some of the other techs didn't care, but the others did because they’ve been through it. I enjoyed joining the groups. Those really helped me keep my sanity in there. I didn’t like the location for the residents, though. The apartments were all right, but I was housed right next to the trains and that was annoying.

Verified Reviewer
Original review: Jan. 17, 2017

Before coming to Beachway my life was a complete train wreck. I was lost in life trying to find a way to do the right things to be a successful member of society. I was unsure of who I was as a person and I was very unsure what I wanted to do with my life because of all the damage I had caused through my drinking as well as my drug use. I was trying to mask all of my problems with a mind altering substances so that I could cope with everyday life. It was like I was in a hamsters wheel and I was unable to jump out. I was running in the fast lane and it was a dead lane. I was so insecure that I had contemplated suicide.

When I got to Beachway I was welcomed with open arms and I could tell right away that the staff generally cared about the well being of my life. Beachway saved my life and for that I am very Grateful. The therapist are wonderful and are very well equipped in what they do on a daily basis. Life skills were taught to me so that I can implement them in my everyday life. I was given tools to use in coping with my alcoholism which was a huge benefit for myself moving forward to bettering my life. Accommodations were made to help me build a better foundation in my recovery. I am Comfortable in my own skin and I am very confident in my abilities now. I was challenged to follow very simple suggestions that were given to me by my therapist to help improve the quality of my life. Also getting out of my comfort zone to do things that I would normally not do was very vital in my recovery process.

Today I am very confident in what I have to do in my everyday life and I see the bright spots that life has to offer. I have come to terms with my alcoholism and I embrace any challenges that I may face with positive methods instead of doing destruction to my body. The quality of life that I have today is something that I am very proud of. Opportunities are limitless now due to the direct result of having sobriety for the first time in my life.

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Verified Reviewer
Original review: Dec. 25, 2016

I heard about Beachway Therapy Center from the detox I went to. The people there were very friendly, helpful, accommodating, and supportive. It was a very nice facility. The apartment was mansion-like, after all it's in South Florida. I had a good experience there. I definitely feel more confident now and that I have a strong support system.

Verified Reviewer
Original review: Dec. 14, 2016

My son and my aunt independently went online to help my wife find me a therapy place, and both of them came across Beachway Therapy Center based on the reviews that they had read. But then all of that extra services the place provided was what really had my son and aunt separately call my wife to tell her that they found it. And it's an hour and a half drive from my home so it wasn't just somewhere that they knew about because they drive by there everyday, which to me was also important.

When I arrived at Beachway Therapy Center, I had a pleasant and friendly experience. There's not a lot of people running around and not a lot of things going on. The facility was clean. It looked like a family room. They had some couches and it was very inviting. The staff members were very receptive to my concerns. They allowed me the opportunity to answer questions at length. They asked me if I had any special needs. I sleep with a CPAP machine and they immediately made sure I had proper hookups. They were really accommodating in asking me what my needs were.

They had a lot of Bible-based programs during my stay and I also had follow-up meetings and sessions with the therapist during my stay there. Subsequent to my getting back into my regular routine, they've continuously called me to check up on me. I absolutely have a strong support system through them. They had a lot of relaxation-type therapies like the Biochar with relaxing music and soothing, subliminal messages. They also offered massages, physical therapy for tension, acupuncture and Equine therapy. There were very busy and long days but they offered a complement of other things to do to work on the spirit, the body and other ways to get well. That was a big positive. I agreed to do this because I would love to have people ready my comments and them say that it's also what they'd want. I'm glad I went there. I feel I left with the necessary tools I need to be successful in my recovery.

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Verified Reviewer
Original review: Dec. 7, 2016

I felt welcomed when I arrived at Beachway Therapy Center. I was greeted really well with open arms. I felt comfortable being there and I was able to get really close to the staff and get to know them really well. The facility was good. It was all up-to-date. They have given me the stepping stone, the push-start I needed in my recovery. They set me up for success, and they showed me the right path and what to do. It was a life-changing experience.

Verified Reviewer
Original review: Nov. 12, 2016

Daniel from Beachway Therapy Center brought me to his office and started going over the program with me as I was planning of doing what they call "intake". There were few things that didn't quite jive with what their marketing material online had said and what I gauged from my initial conversation when I decided to go there. But we got through all of that and everything worked out. They were understanding but they definitely seemed understaffed and that probably stressed a lot of them out. People going into a situation like that tend to be fairly emotional. We were obviously a needy bunch but a lot of times it would seem like we were hassling them if we're asking for something that we needed done.

Nonetheless, it definitely gave me some time that I needed to get cleaned and pointed me in the right direction as far as how to continue to live like that. There were definitely some great therapists there, and great technicians. Their PA was really awesome. He really helped me out. The medical side really need some work though. It was very difficult to get in and a lot of people who get in this situation need high levels of medical care. It was definitely difficult to be seen by a doctor and to feel that needs were adequately being met. Overall, it was eye opening. It definitely benefited me without a doubt.

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Beachway Therapy Center response

Hi Matt, thanks for taking the time to leave feedback. We really appreciate your comments, especially on the need to improve the medical side (getting easier and quicker access to medical care). We've already made some huge improvements to ensure that all of our clients receive the highest level of medical care as soon as possible. Thanks again Matt and keep up the good work!

Verified Reviewer
Original review: Nov. 10, 2016

Beachway Therapy Center is a drug rehabilitation center, and I was high and I don't remember what the hell happened when I got there. However, I felt welcomed, comfortable, and safe as the program progressed, and it went fine. This experience had given me the beginnings of a foundation that I used to stay in my post-treatment.

Verified Reviewer
Original review: Oct. 27, 2016

The people at Beachway were really nice but the facility could use a little more interior decorating help and improve the atmosphere within the center because it felt like a funeral home. Also, my sister had told me that it's like holistic but I was a disappointed. I had never been to treatment before and being there for a little over a month was like I'm in a holding tank but it was really beneficial. Running through past events and helping me to acknowledge all the damage, I really don't want to go there again. It helps me realize all the destruction I was doing and I'm really glad that I went.

Verified Reviewer
Original review: Oct. 14, 2016

I had a good experience with Beachway. The only thing I didn’t like is it was a little confusing. They didn’t really tell us what was going to happen. Then we had to keep being shuffled in between people for interviews and the repetition of our life story when we first got there was a little too much. We're already still pretty down and to have to keep repeating and then being anxious at what's happening next, what does the home look like I'm moving into, who are my roommates... I wish they would have done something to help a little bit with that anxiety like not talk to me about it and reassuring me that everything is going to be okay. But as far as the people, everyone was nice.

The couple of highlights that I like was we were able to go to the beach because that was very relaxing and also the fact that if we found a sponsor or some sober people that supported us that we were able to go out into the community to experience life without feeling like we're locked down in a facility all the time. And this wasn’t my first rodeo at a rehab facility and for me that was a very nice thing that they did that showed trust in us. I would definitely recommend Beachway to my friends.

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Verified Reviewer
Original review: Sept. 16, 2016

My experience was pretty smooth sailing because I was really angry. Beachway accommodated all my needs and wants. I had an amazing therapist who genuinely cared. The apartments that we lived in were really nice and the scenery was beautiful. The fact that everyone there really cared was amazing to me. The fishing trip that they did once a month was a really cool thing. It gave the clients a chance to break from all the classroom work. I was able to go twice and everyone had a good time.

A lot of the staff members were recovering themselves, so I found myself going to a lot of them for behavioral health checks. I was always able to talk to somebody that was able to help me if it was after hours. The clinical staff themselves are amazing and I still stay in contact with most of them. I am constantly asking myself if my behavior is on point, checking my behaviors out and always thinking about what the counselors said that really stuck with me. I’ve been out for a little over five weeks and I’m doing so good. I can’t thank Beachway enough. It was truly an amazing experience.

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Verified Reviewer
Original review: Aug. 5, 2016

Beachway Therapy Center is a good place to go if people want to get sober. I heard about them through my mother. Upon arrival, I found it as a nice place, but I was still very angry at the time so I didn’t really care about anything then. But then I started to participate and dive in, and I loved it. Their staff was really good and they care a lot. They saved my life. I’m not in treatment anymore but I still go there for IOP and alumni.

Verified Reviewer
Original review: June 12, 2016

When I arrived at Beachway, everyone's really friendly and understanding, and they made me feel at home. They have a good program to really set you up and teach you life skills. It’s life-changing.

Verified Reviewer
Original review: May 15, 2016

I had a life-changing and an eye-opening experience in Beachway. It was intimidating at first since I had no one down there in Florida, but everyone took me in with open arms. The techs bent over backwards to help me out or to keep me in place. They’re like family to me now. The staff was a major part of my life. And they still are to this day.

Beachway was great and it saved my life. They enstored morals and values into me. They taught me how to be independent. They really changed me all the way around. Amy who was my therapist was probably one of the biggest problems to me while I was in treatment. I thought she was strict. But she was hard on me because she wanted me to succeed in treatment. I needed that.

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Verified Reviewer
Original review: May 11, 2016

I was very welcomed upon my arrival at Beachway Therapy Center and I got along with all the staff members. They were very gracious and patient. Brian was my therapist and Amy was my case manager. I had a lot of one-on-ones and IOPs with her and group settings. They took the time out and really got through to me on a lot of issues. I wasn’t a hundred percent prepared when I got out of treatment. However, my IOP process with them shaped my spiritual life and it has helped me to still remain sober today at almost five months. The experience was enlightening and inspirational to my life to carry it on.

Verified Reviewer
Original review: May 4, 2016

I was shocked upon arrival at the Beachway Therapy Center because they took my phone but they were very welcoming. The orientation went on a couple of days. I was pulled out of some classes to another part of orientation but other than that, it went smooth. Everyone that I met at Beachway including the staff, was very friendly. Other people complain about people but not the therapist. I loved everyone there. The steak was very nice also.

The experience has equipped me good to be successful on my own post treatment. I learned a lot and I'm actually trying to stay focused on that. I have missed out on a lot of NA or AA meetings just because they stopped meeting in my area but I've been clean since I left there. It was a wonderful experience under the circumstances. I will recommend people. I have recommended one guy and I've been speaking with him trying to get him to go there. I've really enjoyed my experience.

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Verified Reviewer
Original review: April 27, 2016

I had a good experience upon arrival at Beachway Therapy Center. Their staff were very helpful and friendly. I was happy with all of them. So far, my experience helped me really well. In fact, I’m still sober today.

Verified Reviewer
Original review: April 15, 2016

Upon arrival to Beachway, everything was fine. The presentation was fine and the staff was welcoming. 90% of them were friendly, knowledgeable, caring and understanding. But there were other staff members that were not greetable, they wouldn’t even say "hi". The experience was very knowledgeable, as far as the basic necessary tools for you to start your foundation.

I felt like they liked to play a lot of mind games, schedules are continuously being changed. And I was self-paid so I made sure I asked necessary questions to make sure that I’m getting my money’s worth. And there were things that were changed. For example, the gym. Some people might think that it wasn’t a class, a relapse prevention or parenting. But as far as exercise, I think it is a part for you to regain your mental state in your mind-- pushing yourself physically and mentally. It was supposed to be four days a week and then it was changed to three.

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Beachway Therapy Center Company Information

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Company Name:
Beachway Therapy Center
2600 Quantum Blvd.
Boynton Beach
Postal Code:
United States