Beachway Therapy Center
(855) 463-0626
toll free
Call now for more information

Beachway Therapy Center

(855) 463-0626
toll free
Call now for more information

Consumer Reviews and Complaints

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Beachway Therapy Center was fast, welcoming and friendly. Their orientation was nice and, right away, aesthetically pleasing. Their reps were not only accommodating, but they really wanted to understand my needs and how they can better suit me. So the interactions were very personal. It felt very much not a cookie-cutter type of environment and they really cared about it being a comprehensive experience. It was fantastic.

4 people found this review helpful

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A friend told me about Beachway Therapy Center. And I don't live in Florida so I had to fly down there and Jay picked me up from the airport and drove me to the center. I liked the staff a lot. Jay and Derek are really nice guys and they helped me out a lot. Also, the therapists were the best. My experience with them was very good and what I learned there is going to help me now that I'm home because before, I didn't have any support. And now, I'm going to meetings, taking the suggestions that they told me to do, and I'm really trying to do things differently like they said. I feel really lucky and I wish everybody could go. And I already recommended Beachway to my friend but he can't afford it.

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My daughter did some research and got me in connection with Beachway Therapy Center. When I got there, everything was awesome. The check in process was organized and their facility was wonderful. Everybody in support classes was knowledgeable and very professional. We also had techs who were awesome at the really cool residence place. All the staff was tremendous, very caring, and genuine. They seem to all had been there before, although not at that facility, and now they've taken to sober as their vocation. I went in for alcohol and it was the first time I've ever been in a treatment facility so I didn't know what to expect. But it was great because we had our own apartment where we cooked and it kept me flowing with the normal things of life while dealing with getting everything else taken care of.

I'm a beach dude and I live Oceanfront in Cocoa Beach which is a party town. I had a minor stroke but I'm in great shape because I'm a surfer and I work out. I've never taken meds in my life but I have to take some because of that and now I'm only taking one. I'm smart enough to know I couldn't continue my party times and I've got Beachway to wean me off. I had a very positive experience at Beachway and they did a great job. I had no issues and I haven't had any desire for alcohol. Today's day 81. I'm very glad I went to Beachway. It was an overall wonderful experience and I would recommend them to anyone.

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Upon my arrival at Beachway Therapy Center, they were very organized. The intake process was smooth and went well. My therapist, Brian, was in recovery and I related a lot to him. I felt very open with him immediately. The techs were very friendly and easy to work with. We initially went over my addiction and what causes me to drink. But more than that, we focused on what the solution was going to be. Going forward, none of the past is going to change itself. It is what it is. We focused instead on what to do to fix the future and that was a great help for me.

Although I've been gone from there for almost three months, I'm still in contact with them. I go up there and when I come in, they all still know my name and they're glad to see me. Generally, they're good people and they had a very loving situation there. There was a lot of caring in the way that the staff approached the different personalities that were there. Overall, I had great experience at Beachway.

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It took 30 years but I got myself to Beachway Therapy Center on my own doing and so I was a little more open-minded. Checking in was easy and it was nice to be at the center. Everybody was great and my therapist was professional and amazing. I would recommend it.

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I did some serious research and Beachway stood out based on reviews and doing diagnosis. Dan was incredible on my intake. He was very pleasant and accommodating. After they said my insurance had a problem, I wasn't very happy. But Debbie and Dan both said, "Don't worry. It's taken care of." Also, the living accommodations were perfect. I was not only in a clean house, but it was cleaned every week. The people I lived with were neat and clean, so it was very nice. We did have a problem with some construction of a stage, which made us join some groups that between males and females, we wouldn't have otherwise joined, and that was awkward. But everybody from the technicians to the therapists was awesome. My therapist Bruce challenged me, but he still listened. Overall they have given me the techniques to be successful. They have done incredible things, not only for me but for other people I saw there.

2 people found this review helpful

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When I got at Beachway, the guy that met me at the airport was awesome and he made me feel at ease like I was in the right place. He took good care of me and eased my mind before I even got there. It was nighttime when I arrived 'cause I missed my first flight. He took me on over to the residence 'cause the treatment center was closed at the time. They were helpful too and welcomed me right in. I had to go on and go to detox but he accommodated me over there. He didn't even get through with getting me all settled in 'till about 4:00 in the morning.

The treatment center was wonderful. They gave me so much hope and made me believe that I did have a chance of changing my life. They were patient with me and accommodating as far as my needs or my age. I learned so much about my disease, how to arrest it and how not to go back to it. My therapist was fabulous and she helped me in getting to the core of my problems. She was so patient, kind and loving to me. I couldn't have done it without her. She was my backbone and the other therapists helped a whole lot too. Then I have other issues like mental health and the doctors were all very helpful. I also had a bout with a lump in my breast and they took me to the places where I needed to be to get that taken care of. Overall, they did everything I needed.

The food, the housing and the transportation is great. I've been to other treatment centers and Beachway is by far one of the best I've ever encountered. They are changing lives. In other treatment centers, I learned about my disease, but in Beachway, they got to the core of my disease and that's what I was impressed with. Also, I left messages on a bunch of therapy centers at about 3:00 in the morning and Beachway was the first one to call me the next morning. All in all, it was a wonderful experience. I recommend Beachway Therapy to anybody who's struggling.

5 people found this review helpful

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Beachway picked me up at the airport and they drove me directly to detox which was something I wasn’t aware of. They didn't explain it before I got there, so that was a bit of a negative. Before being transferred to a treatment center, I was at Beachway for four days which is relatively short, since most people are there for seven. During that time, they monitored my withdrawal and made sure that I'm okay medically. They took my blood pressure and pulse about every four hours, including midnight and four in the morning, and they woke me up to do that. Also, some of the techs were a bit not as friendly as they could have been, maybe because they’re having some negative experiences with some of the people that run the treatment. But overall, the staff was great.

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It was an interesting experience that I had to detox first then when I got to Beachway, the community was very welcoming. John, one of the techs there, helped me through a lot of things. I felt like some of the other techs didn't care, but the others did because they’ve been through it. I enjoyed joining the groups. Those really helped me keep my sanity in there. I didn’t like the location for the residents, though. The apartments were all right, but I was housed right next to the trains and that was annoying.

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Before coming to Beachway my life was a complete train wreck. I was lost in life trying to find a way to do the right things to be a successful member of society. I was unsure of who I was as a person and I was very unsure what I wanted to do with my life because of all the damage I had caused through my drinking as well as my drug use. I was trying to mask all of my problems with a mind altering substances so that I could cope with everyday life. It was like I was in a hamsters wheel and I was unable to jump out. I was running in the fast lane and it was a dead lane. I was so insecure that I had contemplated suicide.

When I got to Beachway I was welcomed with open arms and I could tell right away that the staff generally cared about the well being of my life. Beachway saved my life and for that I am very Grateful. The therapist are wonderful and are very well equipped in what they do on a daily basis. Life skills were taught to me so that I can implement them in my everyday life. I was given tools to use in coping with my alcoholism which was a huge benefit for myself moving forward to bettering my life. Accommodations were made to help me build a better foundation in my recovery. I am Comfortable in my own skin and I am very confident in my abilities now. I was challenged to follow very simple suggestions that were given to me by my therapist to help improve the quality of my life. Also getting out of my comfort zone to do things that I would normally not do was very vital in my recovery process.

Today I am very confident in what I have to do in my everyday life and I see the bright spots that life has to offer. I have come to terms with my alcoholism and I embrace any challenges that I may face with positive methods instead of doing destruction to my body. The quality of life that I have today is something that I am very proud of. Opportunities are limitless now due to the direct result of having sobriety for the first time in my life.

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I heard about Beachway Therapy Center from the detox I went to. The people there were very friendly, helpful, accommodating, and supportive. It was a very nice facility. The apartment was mansion-like, after all it's in South Florida. I had a good experience there. I definitely feel more confident now and that I have a strong support system.

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My son and my aunt independently went online to help my wife find me a therapy place, and both of them came across Beachway Therapy Center based on the reviews that they had read. But then all of that extra services the place provided was what really had my son and aunt separately call my wife to tell her that they found it. And it's an hour and a half drive from my home so it wasn't just somewhere that they knew about because they drive by there everyday, which to me was also important.

When I arrived at Beachway Therapy Center, I had a pleasant and friendly experience. There's not a lot of people running around and not a lot of things going on. The facility was clean. It looked like a family room. They had some couches and it was very inviting. The staff members were very receptive to my concerns. They allowed me the opportunity to answer questions at length. They asked me if I had any special needs. I sleep with a CPAP machine and they immediately made sure I had proper hookups. They were really accommodating in asking me what my needs were.

They had a lot of Bible-based programs during my stay and I also had follow-up meetings and sessions with the therapist during my stay there. Subsequent to my getting back into my regular routine, they've continuously called me to check up on me. I absolutely have a strong support system through them. They had a lot of relaxation-type therapies like the Biochar with relaxing music and soothing, subliminal messages. They also offered massages, physical therapy for tension, acupuncture and Equine therapy. There were very busy and long days but they offered a complement of other things to do to work on the spirit, the body and other ways to get well. That was a big positive. I agreed to do this because I would love to have people ready my comments and them say that it's also what they'd want. I'm glad I went there. I feel I left with the necessary tools I need to be successful in my recovery.

2 people found this review helpful

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I felt welcomed when I arrived at Beachway Therapy Center. I was greeted really well with open arms. I felt comfortable being there and I was able to get really close to the staff and get to know them really well. The facility was good. It was all up-to-date. They have given me the stepping stone, the push-start I needed in my recovery. They set me up for success, and they showed me the right path and what to do. It was a life-changing experience.

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Beachway Therapy Center

Hi Matt, thanks for taking the time to leave feedback. We really appreciate your comments, especially on the need to improve the medical side (getting easier and quicker access to medical care). We've already made some huge improvements to ensure that all of our clients receive the highest level of medical care as soon as possible. Thanks again Matt and keep up the good work!

Original review: Nov. 12, 2016

Daniel from Beachway Therapy Center brought me to his office and started going over the program with me as I was planning of doing what they call "intake". There were few things that didn't quite jive with what their marketing material online had said and what I gauged from my initial conversation when I decided to go there. But we got through all of that and everything worked out. They were understanding but they definitely seemed understaffed and that probably stressed a lot of them out. People going into a situation like that tend to be fairly emotional. We were obviously a needy bunch but a lot of times it would seem like we were hassling them if we're asking for something that we needed done.

Nonetheless, it definitely gave me some time that I needed to get cleaned and pointed me in the right direction as far as how to continue to live like that. There were definitely some great therapists there, and great technicians. Their PA was really awesome. He really helped me out. The medical side really need some work though. It was very difficult to get in and a lot of people who get in this situation need high levels of medical care. It was definitely difficult to be seen by a doctor and to feel that needs were adequately being met. Overall, it was eye opening. It definitely benefited me without a doubt.

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Beachway Therapy Center is a drug rehabilitation center, and I was high and I don't remember what the hell happened when I got there. However, I felt welcomed, comfortable, and safe as the program progressed, and it went fine. This experience had given me the beginnings of a foundation that I used to stay in my post-treatment.

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The people at Beachway were really nice but the facility could use a little more interior decorating help and improve the atmosphere within the center because it felt like a funeral home. Also, my sister had told me that it's like holistic but I was a disappointed. I had never been to treatment before and being there for a little over a month was like I'm in a holding tank but it was really beneficial. Running through past events and helping me to acknowledge all the damage, I really don't want to go there again. It helps me realize all the destruction I was doing and I'm really glad that I went.

2 people found this review helpful

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I had a good experience with Beachway. The only thing I didn’t like is it was a little confusing. They didn’t really tell us what was going to happen. Then we had to keep being shuffled in between people for interviews and the repetition of our life story when we first got there was a little too much. We're already still pretty down and to have to keep repeating and then being anxious at what's happening next, what does the home look like I'm moving into, who are my roommates... I wish they would have done something to help a little bit with that anxiety like not talk to me about it and reassuring me that everything is going to be okay. But as far as the people, everyone was nice.

The couple of highlights that I like was we were able to go to the beach because that was very relaxing and also the fact that if we found a sponsor or some sober people that supported us that we were able to go out into the community to experience life without feeling like we're locked down in a facility all the time. And this wasn’t my first rodeo at a rehab facility and for me that was a very nice thing that they did that showed trust in us. I would definitely recommend Beachway to my friends.

5 people found this review helpful

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My experience was pretty smooth sailing because I was really angry. Beachway accommodated all my needs and wants. I had an amazing therapist who genuinely cared. The apartments that we lived in were really nice and the scenery was beautiful. The fact that everyone there really cared was amazing to me. The fishing trip that they did once a month was a really cool thing. It gave the clients a chance to break from all the classroom work. I was able to go twice and everyone had a good time.

A lot of the staff members were recovering themselves, so I found myself going to a lot of them for behavioral health checks. I was always able to talk to somebody that was able to help me if it was after hours. The clinical staff themselves are amazing and I still stay in contact with most of them. I am constantly asking myself if my behavior is on point, checking my behaviors out and always thinking about what the counselors said that really stuck with me. I’ve been out for a little over five weeks and I’m doing so good. I can’t thank Beachway enough. It was truly an amazing experience.

3 people found this review helpful

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Beachway Therapy Center is a good place to go if people want to get sober. I heard about them through my mother. Upon arrival, I found it as a nice place, but I was still very angry at the time so I didn’t really care about anything then. But then I started to participate and dive in, and I loved it. Their staff was really good and they care a lot. They saved my life. I’m not in treatment anymore but I still go there for IOP and alumni.

2 people found this review helpful

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When I arrived at Beachway, everyone's really friendly and understanding, and they made me feel at home. They have a good program to really set you up and teach you life skills. It’s life-changing.

2 people found this review helpful

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I had a life-changing and an eye-opening experience in Beachway. It was intimidating at first since I had no one down there in Florida, but everyone took me in with open arms. The techs bent over backwards to help me out or to keep me in place. They’re like family to me now. The staff was a major part of my life. And they still are to this day.

Beachway was great and it saved my life. They enstored morals and values into me. They taught me how to be independent. They really changed me all the way around. Amy who was my therapist was probably one of the biggest problems to me while I was in treatment. I thought she was strict. But she was hard on me because she wanted me to succeed in treatment. I needed that.

4 people found this review helpful

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I was very welcomed upon my arrival at Beachway Therapy Center and I got along with all the staff members. They were very gracious and patient. Brian was my therapist and Amy was my case manager. I had a lot of one-on-ones and IOPs with her and group settings. They took the time out and really got through to me on a lot of issues. I wasn’t a hundred percent prepared when I got out of treatment. However, my IOP process with them shaped my spiritual life and it has helped me to still remain sober today at almost five months. The experience was enlightening and inspirational to my life to carry it on.

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I was shocked upon arrival at the Beachway Therapy Center because they took my phone but they were very welcoming. The orientation went on a couple of days. I was pulled out of some classes to another part of orientation but other than that, it went smooth. Everyone that I met at Beachway including the staff, was very friendly. Other people complain about people but not the therapist. I loved everyone there. The steak was very nice also.

The experience has equipped me good to be successful on my own post treatment. I learned a lot and I'm actually trying to stay focused on that. I have missed out on a lot of NA or AA meetings just because they stopped meeting in my area but I've been clean since I left there. It was a wonderful experience under the circumstances. I will recommend people. I have recommended one guy and I've been speaking with him trying to get him to go there. I've really enjoyed my experience.

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I had a good experience upon arrival at Beachway Therapy Center. Their staff were very helpful and friendly. I was happy with all of them. So far, my experience helped me really well. In fact, I’m still sober today.

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Upon arrival to Beachway, everything was fine. The presentation was fine and the staff was welcoming. 90% of them were friendly, knowledgeable, caring and understanding. But there were other staff members that were not greetable, they wouldn’t even say "hi". The experience was very knowledgeable, as far as the basic necessary tools for you to start your foundation.

I felt like they liked to play a lot of mind games, schedules are continuously being changed. And I was self-paid so I made sure I asked necessary questions to make sure that I’m getting my money’s worth. And there were things that were changed. For example, the gym. Some people might think that it wasn’t a class, a relapse prevention or parenting. But as far as exercise, I think it is a part for you to regain your mental state in your mind-- pushing yourself physically and mentally. It was supposed to be four days a week and then it was changed to three.

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I had a great experience with Beachway. I’m doing awesome down here. Essentially everything was a lot laid back. They let me pull along the place while I cure. It’s hard when you first transition but they let you get comfortable and then they push you to work the program, and everything worked out for me this time. I went through the phase three program. It was great. They give you time to get a job and now I’m in the hat. It’s a lot better than a lot of other places. They push you to get a sponsor and work the steps while you’re in there and get out to outside meetings. Also, all the staff and techs were great and my two therapists were phenomenal.

2 people found this review helpful

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Beachway Therapy Center was my fourth treatment center and it was by far the best treatment center I've been a part of. It was welcoming and a nice all-around experience. It opened my eyes to Alcoholics Anonymous which keep people clean. But without Beachway, I wouldn't have been where I'm at today. The techs have been through it. So, it was cool to see other people and hear what they went through. The deep-sea fishing was awesome. The Equine therapy with the horses was cool. And all the spa services like the massages and Bio-chair was cool too. The experience was definitely life-saving.

2 people found this review helpful

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This was my tenth treatment at Beachway Therapy and it was the best one I've been to by far. Everything from the tech to my therapist was great so it was exactly what I needed. And I'm still sober to this point, which is the most sober I've ever been. They basically gave me all the tools I needed to be able to work on my recovery after recovery. It's been months, so I feel pretty well-equipped after going through the program. My therapist Carrie was awesome. I still deal with her and she's been great.

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The people at Beachway Center were great. The first few people I met there were really friendly. My interactions with the staff were all pretty good, and when it wasn't, they handled it. Going to Beachway Therapy Center is the best decision I've ever made, and I don’t think I could’ve picked a better place from what I understand. I have no complaints in general.

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I was researching on treatment centers to go to in Florida and I picked about four or five, and Beachway seemed like the best choice. They helped me out getting a scholarship and it all came together in a matter of two hours. I first started over at Sunrise Detox and it was nice. They sent Nick over and he talked to me for a little while, started my admissions process, which was kind of grueling. Getting asked the same questions over and over again seemed a little unnecessary, but they have to do what they have to do.

Upon arrival, I was welcomed by the community and all the techs. All in all, it was a pretty good experience aside from the initial awkwardness of being in treatment. Before Phase III program started, they asked me to get a sponsor and build a sober support so I called people outside of Beachway Center to look for sponsors. Then Phase III allowed me to get a job and make some money, save up and be able to get into a halfway house. They really stressed the importance of aftercare and it was really nice.

2 people found this review helpful

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Beachway saved my life. It was a beautiful, wonderful and amazing experience. I was bottomed out and they brought my life back to me. I went through calling treatment centers and trying to get some help for my cocaine addiction and they reached out. The owner, Miss Pam, and the therapists, little Brian and big Brian, all of them, were loving, caring, great and wonderful people. When I first got there, I wanted to leave but my therapist talked to me. I made a 360-degree turnaround along with the staff and it was the best move. They really care about my recovery. I'm now doing great and wonderful.

2 people found this review helpful

Beachway Therapy Center Company Profile

Company Name:
Beachway Therapy Center
Address:
2600 Quantum Blvd.
City:
Boynton Beach
State/Province:
FL
Postal Code:
33426
Country:
United States
Phone:
(855) 463-0626
Website:
https://www.beachway.com/