ShedRx Reviews

I found the Shed team to be very professional and helpful in my weight loss journey. My goal was about 25 pounds, so not as extreme as others, but I've reached that goal with personal visits with the nursing team online and adjusting my program as needed. They are involved in your care with reminders for your appointments and clear, concise directions in your program. It's truly life changing to reach your weight loss goals and feel so good about your personal image! Thank you, Shed!

I’ve had incredible results with GLP-1s and this company was initially amazing - easy to work with, quick customer service, fairly accurate delivery times. The last month, however, they have completely ghosted me. I paid my monthly fee a month ago and nothing since. Submitted multiple tickets, requested a refund, tried to cancel… literally no response. I’m sure the company is facing headwinds with industry changes and import issues but at least communicate with members when there’s a delay or change in service.

Touch and go with Shed. To start, when you are inquiring and potentially starting meds, they are very responsive and attentive. Received my meds in a timely manner, nicely packaged. My main complaint is since I signed up and paid for my medications, it's IMPOSSIBLE to speak with a live agent again. No matter what number you call, they send an immediate text message to contact them via text and someone will get back to you in 24 hours. They NEVER do.

Nothing but problems. I wish I had researched more before selecting Shed for weight loss medication. They promised shipment of the medication within 3 to 6 days. It has been 14 days and still nothing. No tracking number, no telephone number to call. The worst part is they are completely unresponsive to attempts to contact—they just do automated responses (much like they have done to the complaints posted here). Is there a real person working there? I think not. Avoid this company.

This is has by far been the worst experience I’ve ever had with a telemedicine company. I’ve been charged $800 over the last several months and have yet to receive any medication and I’ve had to have multiple provider appts. When I asked for tracking information they said they can’t provide it. I attempted to login to my portal and I’m unable to in order to modify, change, or cancel. I’m now receiving a notice that I’ll have to schedule a third provider appt. There’s no way to call or get in touch with someone and I don’t even access my account so my card is basically held hostage. I filed a complaint with the better business bureau and will continue to spread awareness on all social media platforms available as an influencer so that others are similarly scammed! Please be cautious!! Also getting in touch with my credit card company asap in the morning.

Poor customer service. Slow to respond. They have a number you can text - no response. They provide an email address - no response. They provide tracking information for the incorrect subscription. They charge $200+ but can’t provide their customers with accurate information and can’t even respond to provide customers with updates and transparency.

I would not recommend this company. I signed up for them and scheduled an initial appointment. After reading all of these horror stories about how they don't show up to appointments and take your money, don't ship quality products on time, and continue charging with zero communication. I decided against continuing this process with them. There is no way to cancel appointments, discontinue the process, and I have an outstanding $350 charge on my credit card. BEWARE, their business model is shady and they will make it impossible to cancel and charge you money before you even receive any product.

Do not waste your time or money on this company! They have false advertising, zero customer support. They charge you $200 roughly to TALK TO SOMEONE about your health options! I am not a Kardashian! I don't have $200 to receive nothing, zero zip. Nothing! I asked for a refund because I never used their service and they refused. Be very cautious with this company! I would give 0 stars if I could. Terrible. 👎

Shedrx's entire model feels predatory: they make the first month seem seamless to gain your trust, then fail to deliver while continuing to take your money and not allowing you to cancel your subscription. My first month went smoothly other than the medication being severely delayed. My second month, Shedrx charged me promptly but never sent my medication. It's been over a month, and despite countless attempts to reach them (by phone, email, and text), I have yet to speak to a human being. Every time, I'm told a "ticket" will be opened with Member Success and I'll hear back in 24-48 hours. Weeks later, I've received no follow-up, no resolution, and no shipment.

They have basically stolen now 1200 dollars from us. Never sent last 4 scripts because I needed follow up but when I did follow up their own dr said I cannot use it anymore because of enough weight loss. They even said in text they would refund but never did!! So pissed.

Back to the same program, I signed up for a program not the medication I wanted to be on a weight loss program, which is why I went through a try shed because I wanted to get on a program that would help me lose weight. I honestly am super frustrated. They took my money on 817 and it’s already September and I still haven’t gotten my medication. I’ve already followed all the steps and met with the doctor for this months prescription. I’ve called them multiple times because when I go to look at the prescription it’s not the correct information now nobody will answer.

I’ve been trying for almost 2 weeks to get someone from customer support to help me find out why I’ve been charged for an RX but it wasn’t sent. Via text, email and chat I’ve been told a ticket was opened, someone will get back to me w/in 24-48 business hours. I’ve been waiting 11 days. Website doesn’t show any shipment info, only payment.

I was subscribe to Shed for only a one month, and for the second month's payment they charged it already and a week later I get a message that is saying the brand names are not available anymore. I text them that I don't want the compound versions and I would like a refund then. They said I'm available for a refund unless if the order was already shipped.

If I could give no stars I would. Initially this company was awesome. I did have to wait 2 weeks before getting an appointment so that was a little annoying . However, I got prescribed the Monguaro pen which was perfect. They told me it was 2-5 days of processing than another 10 for delivery. It has since been 3 weeks of business days with no tracking of my medication and the support line has been ignoring my concerns for 6 business days.

Paid 849, for a prescription I have NOT receive! No Pharmacy update!!! Unable to log in to Shed account!!! It’s mind-blowing, an attempt to bill for third shipment, although still waiting on 2nd shipment! That Untimely call, “Wegovy no longer available”:/? Extremely disappointed!!! Exceptional customer service is everything! My review is ongoing! Cc: BBB

Resolved.

As an RN, I carefully researched and selected ShedRx before starting this phase of weight loss. I had questions along the way and customer service would reply very quickly. The medication I used was very effective and reached my goal weight. Not only do I feel so much better, but my A1C has returned to normal and quite the improvement in my sleep apnea as extra weight was reduced. My confidence in their products, and support is 110%.

Absolutely terrible customer service. Will not be coming back here and don’t recommend at all. They have horrible communication and clearly just want your money. I’m looking into other platforms and so should you.

I canceled after my first month with Shed. They advertise a 10–15 day process, but it took over a month. The medication requires refrigeration, and yet I was given an incorrect tracking number. Because of that, the package arrived while I was out of town. No one notified me it was on the way, and it wasn’t left at my door. Instead, it went to the post office, where their AC unit was broken. By the time I picked it up, the box was wet, and everything had melted. Since the medication was clear, they claimed it was still safe to use. I am convinced it wasn’t—the product was ineffective, and I lost no weight at all.

ShedRX do not stand behind their products. They have no refund policy, no cancellation policy and no customer service. They also charge $99 for missing a phone call. As an RN, I definitely cannot recommend. Their GLP1 supplements do seem to help with side effects. I had to dispute The $99 charge and cancel my HSA card and request a new one to prevent from paying an additional $300 for products I did not want.

I'd love to leave zero stars but that's not an option. I had the BEST experience when I first started with Mounjaro from Shed. However, each consecutive month, my prescription took longer and longer to get to me. They charged me for it, but the time I waited was increasingly longer. This latest prescription - I was charged on 7/22. The latest tracking was updated 8/3. Today is 8/18. I have called and left MULTIPLE voicemails. I have texted MANY times. I have sent SEVERAL emails. I am flat being ignored. Why should they have nearly $600 of my money while I have NO medicine and have been without my prescription for more than three weeks. THIS IS UNACCEPTABLE and I will be posting this information on every platform I can find until this is resolved.

My experience not great with this business. I am starting at 172 Lbs with starter package (4 8 18 units) then up to standard package (33, 44 units) and at 169lbs. Voiced my concern of not seeing the result but was disregarded. When trying to cancel my account on 08/11/2025, they making it difficult to cancel by not pick up my call, reply to my emails and ignore my text. I am follow-up 08/12/2025 and 8/13/2025 and now is 08/15/2025. Still unable to cancel my account nor remove my credit card.

Hello, My HSA card was charged $99.00 on 07/30/2025 and I never received any services from Shed Rx. When I applied for services, the app stated that a telemed appointment was needed. I showed up for the telemed appointment and sat there for an hour. No one connected to the appointment and afterwards when I reached out, I received a text message back stating the provider put me down as a no show. Then the text message stated they were going to contact me to re-schedule me but I have not received any further communication since that text message. I want a refund for services never rendered. I do not appreciate paying for something then having a healthcare professional lie stating I was not present when I was. I do not appreciate being lied to and informed that someone would follow up with me then no one contacting me at all. This is bad business practice.

I have tried repeatedly to reach out to someone by chat and by text and by phone and cannot get any customer service whatsoever. I have gotten a couple of responses by text days and days after my initial contact but then when I respond with my concerns, I get no follow up text whatsoever. This has been going on for several weeks now, and I see that others have had the same experiences. Everyone should be warned about the lack of customer support you will receive with this company.

Honestly, if I could give 0 stars I would. ShedRx is just horrible all the way around. My first shipment was good although I had to contact them because they denied me but my doctor approved me. After that issue Everything went smooth and arrived on time. The second shipment I was having issues with it being delayed but was understanding but it was frustrating trying to get good responses and communication. Now every shipment after has been horrible. I'm constantly battling with the customer service care member. I'm receiving no responses about why it had been 3 weeks since they charged my credit card and never even sent in my prescription to the pharmacy. I could understand a delay in shipment of medicine but you never even sent my prescription over to the pharmacy, that's so unacceptable.

This company religiously charges my credit card but I have to send text after text to get the medicine every single month. They get a month behind and want to keep charging. I finally cancelled and asked for a refund of the July 18 order which never shipped and they say I didn’t show up for an apt that I was in for over an hour! Ridiculous. Thieves - avoid them at all cost

DO NOT USE THIS COMPANY. It took 2 weeks to get my first appointment. When I joined the telehealth meeting, the provider did not show. I waited 20 minutes then disconnected. I tried to reschedule the appointment: I have to wait another three weeks!! And then there were multiple errors when I tried to reschedule, so I couldn't even do that. In the meantime, they've charged my card $249.00 and I've received no service or product from them. I can't delete my credit card. I contacted customer service but no one answers. I want to cancel my subscription before they charge me again but there are no options to cancel. DO NOT USE. I'll have to replace my credit cards just to keep them from charging me. HORRIBLE!!!! UNETHICAL!!!!

It is pricey and when you try to cancel your subscription they continue to charge your credit card. I cancelled service last month and they charged my credit card again. No one from customer service will contact me back. Beware of their shady business practices!!!!

This company is awful to work with and get in touch with. I have been charged twice for orders that I have to track down. Then I attempt to cancel my membership and am told no because I put my membership on pause.

I attempted to contact to cancel by chat, email, text, and phone. No response. I was then billed 300 and received a supposed GLP product. I've received the authentic version in the past. This stuff is not legit and I would recommend taking it to a local analytical lab at your university or college--not sure where they acquire their stuff, but the stuff I received was useless. Poor customer service. Attempted to cancel many times with no success. Terrible questionable product as well.

First, I had a discount code that was working until I paid they charged me the full amount without the discount even though it never said it wasn’t working. Second, I found out I am pregnant and notified them within a couple hours of ordering. It’s been 48 hours and I still haven’t gotten any help. I emailed and messaged them twice about the issue. I still haven’t gotten any help.

Updated on 08/08/2025: My rating is still the same, they have refunded my account only because I posted my review, I wouldn’t have gotten anywhere if I didn’t.

I have been trying to contact ShedRx by text & via email for a few days with absolutely no response or acknowledgement. My order is not dramatically delayed BUT it seems like reviews are the only ones that get some type of acknowledgment. So here I am trying to get my order status acknowledged so that I unlike other don't fall of the wagon with my attempt to lose weight. Btw only my second order & the experience is already unpleasant and disappointing.

0 stars! Reported them to the Better Business Bureau for their unethical products. This isn't compounded semaglutide that they are prescribing. It's a Vitamin B-12 cocktail. Says it right on the prescription. Do your research before you engage with this company. I've requested cancellation many times for their deception with no resolution.

I give this company 4 stars. I got my medication on time. It came with a ice pack, instructions secured, everything. I love Strive Phamarcy. I just started my nad plus journey with Shed Rx. I just wish 🤞 shed rx would go down on the glp1 price with 9mg and up. It's kind of pricey. I would love for my glp1 and nad plus and lipo c to all come from the same phamarcy. I hope and pray they go down on the prices. A lot of people like myself be stuck with bills and can't afford that price. I see nothing but good reviews and results on they glp1 and strive phamarcy Compounding. Imma pray and hope my prayer gets answered but other than the glp1 being pricey this is a great company

I wished I had read these reviews before I signed up! I signed up and spoke with a doctor on July 3, 2025. It is now July 23 and I have not received the Mounjaro as prescribed. When I checked the tracking service, it states that the medication has been sitting in the sorting office in Bethpage New York since July 18th. The package originated in the UK on July 16th. The funds were taken from my checking account on July 3rd. It's really odd that the company has to use a pharmacy outside of the United States, plus the medication has to be refrigerated at all times. I'm trying to be patient but this is ridiculous at this point. I also read in my account that Shed will be trying to deduct another payment on July 31. This program is not cheap and I would not have trusted this program with my hard earned money if I knew the pharmacy was out of the country. I gave one star so that I could leave post.

SHED contacted me and I also had a chance to review their operations with those of other similar providers and realized that SHED was not being unreasonable after all.

Worst Experience I have ever had. Doctor was 20 minutes late to the appointment. When he got on, he only spent 10 min with me. Never went over dose or instructions with me. His words to me were sounds like you know the medication and what it does I will put it in. Told me that it would come from a US pharmacy when I asked, it does NOT. Comes from the UK. Charged my card on 6.27.25. Was told it would be here in 5-10 days, that changed to 10-15 days to my tracking. Now saying that it is still in the UK last updated 7/11/25. It is now 7.21.25. Need I say more.

Horrible company! I’ve been trying to get a hold of them to cancel my subscription and get a refund and no one answer…. Yikes 😬 I tried disputing the charge with the bank but the charge still pending so they are unable to.

I have been getting Mounjaro from this company for 3 months. Every shipment is late! Because it comes from the UK. Now! I've paid $399 on 6/30 and I still have not received my shipment yet!!! They sent me a tracking number but it says there is no information for it! I text them every day! And no response! I have now asked for a refund from 6/30. They are about to charge my card again! For August! Wow! Stay away from this company!

Updated on 07/26/2025: They keep saying they responded privately. I don't know why after I gave an email they don't respond there. I filed a claim with BBB and also the issue of my FSA card. I was able to get my account no response. I have texts where they said is the shipper's fault and text saying is my fault. They can lose customers because they have others like me to sell a dream to.

I had high hopes for ShedRx as an affordable option for tirzepatide treatment, (insurance didn’t cover), but unfortunately, my experience has been overwhelmingly frustrating — especially for something I’m paying for entirely out of pocket.

DO NOT ORDER FROM THIS COMPANY. The customer service team is incredibly hard to get in touch with. They stopped sending medication with no warning, and when trying to reach out they are impossible to get ahold of. After no response and two charges going through with no deliveries, I disputed the charges with my bank. They asked me to remove the disputes in order to process the refund. So I did, and then they refused to refund me! The also lost potency so the results were mediocre.

I have communicated 2 months in a row now, before billing or prescription submission went through, that I needed to up my dose since I am no longer losing weight. This was completely ignored both months, and I was once again charged for the starter dosage which has now been submitted to the pharmacy. I have sent emails, texted 2 different numbers for support, but I was not able to log in to my account for over a week...you also cannot call because they only give access to a phone number when you are logged in!

After deciding to try to lose my excess weight by going to the gym first and needing to save what money I had on my HSA card I cancelled my appointment with the “doctor“. Next thing I knew the company had still deducted $129.00 from my HSA card. Contacting them was difficult and some of my emails came back undeliverable. I finally heard back from them after filing a complaint with the BBB - I explained to them I did not want the product and to please refund my money and cancel my account, I also explained that I had received no services from them - this went on over several different emails - I also explained that sending someone a medication without seeing a dr could be construed as medical negligence - Shed stated that they were operating within the guidelines of my state and I still explained that I did not want the product just a refund. Longer story short they send the medication and did not care that I still do not want it.

I had been using ShedRx to get **. I did not see any changes in weight and felt like it was not working as well as the same product I had tried at a local spa. I started to doubt the true potency of the product and decided to cancel my account. I had emailed their support to cancel. I never heard back but also never got anymore product in the mail so I assumed it was canceled. However, the next month my HSA was charged again for $300. I was now out $600 with no product or service to show for it. Once again, I emailed support and this time I got a response saying that they didn’t cancel because I did not complete the cancellation form and I hadn’t gotten any more product because I needed to do a visit with the doctor. I checked my email and junk folder and there was nothing from them with information or a form to cancel. I once again requested to cancel the account and stop payment.

When I wanted to end my subscription, I emailed Shed FOUR times and texted twice in the course of six days with no response. You can't just end your subscription on the website which I didn't know or else I would have never joined. You can't even delete your bank account information. I finally got a response to my text after I said that I would report them to the Better Business Bureau.

Paid for GLP1 medication and the supplier schedule an online call with a doctor. The doctor did not turn up and I could get no response from the company by email, phone or text. After I requested a refund the company emailed it was setting an appointment for the next day. They did not send an appointment link but later claimed they texted it which is untrue. I disputed the charge and again requested a refund. They lied to the card issue claiming they had provided the goods.

Updated on 07/11/2025: I have been waiting for my new medication for about 10 days now. It took me leaving a complaint on here to finally hear back from someone. I spoke to Mellie on the phone and she assured me that my medication was sent to a new pharmacy on 7/7. Today I contacted that pharmacy for an update and they are telling me they don’t have any record of my prescription. And now of course I cannot get ahold of Mellie or anyone on the customer care team, which I am not shocked by as they love to ignore their customers whenever an issue arises.

Honestly one of the worst online systems I’ve ever dealt with. Endless errors on their end and there is no way to get a phone call with a person to resolve issues. I would recommend going with a different company purely for that reason. I used RemedyMeds in the past and they were great for working with customers. I tried Shed since it could go through FSA and it has been a nightmare.

June 21st: I texted Shed and let them know that I accidentally shot a dose with the lid on the pen so I would be running out of medicine a week early and I asked if they could send my next shipment by July 5th so I don't run out. June 23rd: Shed responded and said, "you want to get your order shipped out sooner?" and I responded immediately saying yes. I got no response after that.

I would never use this company -- their customer service is beyond awful. I made an order a month ago. It never showed up. They "provided" a proof of delivery to the wrong address and the wrong person. When FedEx told me THEY had to file the claim, they refused. They then refused a refund (leading me to now contesting the charge on my credit card).

I’m glad I lost weight and got to a healthier version of myself. I have stayed committed to my new fitness routine and healthier lifestyle. I can get this support anywhere else. Shed has repeatedly run into pharmacy issues and with this last month they offered a. Discount to stay which was still an expensive month but thought it was a nice gesture. Then they immediately turn around and say their pharmacy lost their license to operate so it could be 3-4 weeks possibly to get their license renewed. I decided I’ll just go ahead and cancel since they can’t deliver now. They then keep $60 citing a 72 hour cancellation policy for something I kept only because they offered this month at ac discount then immediately after that say they can’t deliver but still tried to justify their cancellation fee. Again for a med they cannot deliver on. Apparently they feel we should be obligated to them But they are not obligated to us. No thank you. I’m some with them!!

The first two months worked fine. Loved the results and the feel of the medication. However, the third and fourth month were charged to my account and product was never sent. Typically, after payment I would get the email of the shipping information. I haven't received anything. I sent an email to cancel since I never received the product and currently turned this over to my FSA account to deny the charges. No response from SHEDRx. I was considering using a couple of the new GP-1 products they have for $40-$60, but I won't be after this incident.

I signed up for what I believed was a monthly weight loss program, expecting that I could cancel at any time if it wasn’t a good fit. Nowhere during the signup or checkout process did it clearly state that I was committing to a two-month subscription. That information was hidden in the fine print of the Terms and Conditions, and I only found out about it after I tried to cancel.

I would like to share my progress and how my experience with Shedrx is going so far. This experience from the beginning has been phenomenal. Coach Lori has been so helpful in my journey. She is kind, caring, and full of great insight to help me continue on the path I want to create for myself. We set personal goals and she keeps me grounded and focused on them. She is helpful in so many ways, such as sending messages of encouragement, also things like relaxation techniques, at home workout routines, and so so much more. She is truly one of a kind, and I am very grateful for help. Thank you, coach Lori.

Been with Shed for almost a year. Things were fine, they slowly increased my dose up to .5ml of 1mg (I was told I was going to go up to 2.5mg). Next thing I know they dropped me to .44ml-I am about 1/2 way to my weight loss goal. I made an appointment and Dr ** spoke to me like I was an idiot, tell me .44ml was the highest dosage permitted (at that point I had been doing .5 from Oct 24-June 25, so that was BS) then he tried to upsell me, which I was already irritated when I spoke to some friends who dosed up as recommended (in now what I took the time to research) online.

They charged my credit card without my consent. I can’t get a hold of anyone. No one answers the phone, email, or text. I’ve been calling emailing and texting for 48 hrs. No answers from anyone. This is terrible! 10/10 do not recommend.

My first phone call was scheduled with Dr ** May 8, 2025, I paid $237.15 for Tirzepatide 3Mg/Ml sublingual drops & received on May 16, 2025. I'm down 2lbs. I exercise 60 minutes per day & watch what I eat. My second phone call occurred June 4, 2025, she wasn't informative. Didn't answer my questions & seemed un-interested. This is what they text if you complain "A Member Success Manager will assist you further. Please allow 24-48 hours for a response". No one calls you or texts you. They have automated text messages for everyone no matter what your asking. You cannot talk to anyone because they don't answer the phone. I do not recommend ShedRx to anyone. I will finish up my 2nd shipment & cancel if I have problems. I will contact BBB & Attorney General's Office to file complaints.

BEWARE of SHED RX. If you ever plan to cancel, they will make it impossible for you to cancel and they will fraudulently charge your credit card for monthly fees because they purposely never acknowledge you written cancellation requests. This is exactly what I'm going through right now. I have read that many other people are having the same problem. If you haven't joined already, I would seriously find another supplier. SHED RX plays dirty pool.

If I could get negative stars, I would. I wanted to take the medication for a short duration, 2 months. I am nearing the end of my two months and am at my goal weight and would like to cancel. I met the required 2 month minimum and sent the first request to cancel within the required 14 day prior to next billing. I continue to receive emails and texts urging me to schedule my next follow up yet multiple emails, texts, and calls have completely been ignored. Do not work with a company who refuses to take care of their customers, you will be filled with regret when you actually need assistance. I will also mention that I went a week without medication due to pharmacy delays. Again, no communication, I had to call the pharmacy to see what was going on and spoke with a very rude tech who couldn't answer any questions as to the delay and said "it's just the way it is".

Updated on 06/06/2025: This is my second review of this horrible company. After the first review, I was promised a call from someone named Mellie. That call never happened. I have sent 7 emails and over 20 texts. I continue to receive automated texts with no resolution to my problem. A payment was taken out of my account in May 20th but no one can tell me if or when my order will ship. Today I will contact the Better Business Bureau as well as my bank to dispute the charges and hopefully stop others from falling for the lies from this company.

Charged my credit card without my consent. Received no medical visits or medication. Tried emails and calls and texts and can't get ahold of anyone! Total scam! Buyer beware! Do not use this company!!!!

This isn’t just a customer service issue, it’s a serious matter involving prescription medication. The lack of communication, accountability, and basic follow-through is unacceptable and potentially dangerous. I am now escalating the issue to the Better Business Bureau, the FTC, and the State Board of Pharmacy. If you’re considering using ShedRx, be warned: if something goes wrong, you may be left completely in the dark without support or resolution. Terrible customer service no communication.

I have been a willing customer for the first month - afterwards when I asked to cancel I was given a link that didn't work to cancel. The reason I wanted to cancel after my first payment - was after 6 weeks I still had no idea nor any communication as to where my order was. Suddenly I was told it was sitting at my local post office for pick up - almost an entire week it sat there. I inquired if the medication would still be good after not being refrigerated for that long and was told it would be fine. Then I communicated that after my first three weeks of dosage I wasn't experiencing any difference - I asked to cancel. I was told I had to pay for at least 60 days. FINE. They took the money from my account - and then once again the shipping was late by two weeks. The the first 4 weeks was with medication that wasn't kept cold for almost a week, then my second months dosage came two and a half weeks later - after I had run out of medication.

This company should avoid at all cost. They tell you that you will have customer support when you sign up but it’s a lie. From day one I had no support from their customer service. You can only text or email. None of my emails were answered. No text were answered. I had to write a bad review to get someone claiming to be with corporate. I was told I had a direct line to her. Big lie. She has been nowhere to be found. I then started messaging the Facebook Messenger on their site and was told someone would be in touch. They only stick around for one response then they are gone. They never stay for the whole conversation. I asked about canceling and was told I can’t until the second payment. So they are scamming me out of two payments. This company does not deliver on their promise or their contract. Stay away.

I have been on an exceptional weight-loss journey since December, 2024 thanks to SHEDRx! The medication comes exactly on time, and as announced. My coach (ABBEY) is wonderful, and our every two week meetings are exactly what I need to stay focused on helping the ** do its job. We set mindful eating and exercise goals each time we meet; and she celebrates with me as the pounds begin to "shed!" I have lost 25 pounds in 4 months, and hope to lose at least 15 more!

I had my appointment on the 30th of April, I barely got my prescription on 5/19. A UPS shipping confirmation came through saying that the shipment, which was supposed to come Friday, is delayed til Monday. I messaged support asking them if the medication would still be good when I got it. They say, "Oh it will still be good." Got my prescription and immediately after feeling the box, it was hot, I opened the box up and inside the box was hot, the ice packs were hot and melted. The prescription was also 1/4 of the way filled, not even enough for 2 doses. I sent a text to the member support and nothing, I feel like once things go sideways, they stop messaging you because before this, they were excellent at messaging back. I’m so disappointed. And feel like this is scammy.

Shed RX is a total scam. I purchased a $40 Groupon, but when I went to their site to redeem it, I was charged $199.00 on my debit card. I reached out to customer service, and they asked me for a screenshot of the charge, saying they would call me back, but I never heard from them again. It's impossible to speak to a real person on the phone; you have to leave a voicemail and just wait, but they never get back to you.

This company is a joke. They take forever to get your prescription set up and don’t respond to your text messages which is one of only two ways to contact them. The other being email. I had to reach out multiple times to get the right medication and get them to actually send it. I had a follow up appt the next month for refills and ended up meeting with the doctor twice for no reason. He said he would put my refills in and I never heard anything. They sent me my cart to checkout and it only had ondansetron in it, not my actual prescription. I didn’t need the ondansetron. They have not responded to any messages about my refills and I am about to run out. I also found out the original doctor that prescribed me the medication was practicing illegally under a canceled California license. Absolutely disgusting to take advantage of innocent people this way. They have been reported to the BBB and have numerous complaints against them. Stay away!

I was very happy with Shed Rx for one year. I went to the maintenance dose and then my deliveries stopped. I don’t know why. There is poor communication with this company. While tried to address it, they started me back on the beginning dose, because of course the automatic payments never stopped, even when I went a month without my medication. So I’m paying for less than half of the maintenance dose. I am an ICU nurse so I had resources around me to ask if it is safe to just stop cold turkey and it should be fine. I’ve texted, called, emailed, requested an appointment in my portal, and nothing except an email explaining why I don’t qualify for a refund. For a month I’ve heard nothing from Shed RX providers.

I started with Shed in December of 2024, on Tirzepatide. As of today, May 11th, 2025 I have lost over 30lbs! My Shed coach Amita has been super helpful and is always available via text (my preference).

After I signed up and recieved the first month's supply, they stopped communicating. Second month came around, I was charged and no second month came in, they only contact via text and email. All I get is automated responses. I can’t cancel or anything. Beware.

I bought a Groupon in hopes to find a new semaglutide company but I am completely unimpressed. I can’t reach anyone and I text but get no response. I even paid the extra money in hopes to get more Rx than the starter dose (bc I’ve taken it in the past) and I just received my first shipment of Rx and I’m pretty sure the dose is completely off. I got less Rx for a month than I’ve been previously taking weekly. I’m thinking I may have got scammed and I’m out 165$ because I have yet to receive a call about my incorrect dosage or issues I brought up in the text!

Shed helped me reach my health and fitness goals. I lost 25 lbs overall and feel more energetic and confident again. I received the support I needed through coaching and it was easy to reach out to the team if I had questions or concerns. The whole process was simple from signing up to receding medication. The program helped me change my life.

My experience with Shedrx has been very positive and rewarding. I look forward to my appointments with my coach and she keeps me on track and accountable without making me feel bad. She is very helpful and always has great suggestions.

Terrible company. I wanted to research costs for Tirzepatide, and instead they charged my credit card ~$500. When I tried to contact them, I could not get through to anyone! Had to cancel my card to dispute the transaction.

This company is not legit! They charge you and never send meds and try to bury bad reviews with a bunch of fake 5star reviews!! Stay far far away! I’m still waiting for meds after WEEKS! I will be reporting my credit card as stolen so they can’t charge me again because they make it so hard to cancel! And you can never talk to a real person. Honestly the most AWFUL company I’ve ever seen.

My experience with this program has been thorough, transparent and very helpful while guiding me through my journey to being healthier. The coach I have is very supportive, helpful and responsive. Every time I have been in need of guidance, recipes, etc she has been there. The supplements offered on the website have always arrived on time and in good quality.

I started about a year ago and have lost 50lbs. In addition to the GLP meds, I have also used diet and exercise. My coaching sessions were extremely helpful too. Coming off an injury, steroids and starting menopause made losing weight without help so difficult. This gave me the jumpstart I needed and feel so much better.

The 4 stars are attributable solely to an excellent staffer, Amber, who rescued me from a chaotic experience caused by 2 other staffers who dropped the ball and/or sent links that connected to dead ends. Repeated pleas for help went nowhere, except for auto messages, until Amber. This is my 2nd experience with Shed. The first was smooth sailing and drug very effective. This time not so: still waiting for drug after trying to resume Rx over a month ago. If not for Amber, the review would be 1 star.

My nutrition coach is the amazing and is the best thing that happened to me in a really long time. She has changed my equation with food, and I believe due to this, I will lose weight and also be able to maintain a healthy lifestyle. This is not diet, this is lifestyle change and hence sustainable results.

If you’re on the fence about ShedRx — do it! I lost 27 pounds after years of struggling, especially with the added challenges of midlife changes. The coach is amazing: supportive, understanding, and motivating in every way. Meds were always delivered on time.

I have experienced great success with the Shed program. The coaching has been so helpful with keeping me on track, providing feedback, and supporting me through my journey. I am down 40 lbs and feel stronger than ever. My coach Tara has been with me every step of the way and has been instrumental to my journey.

I had a disappointing experience with ShedRx. While their billing policy is straightforward, the real issue was how long they took to process my order. After being charged, they waited an entire week before even submitting my prescription to the compounding pharmacy. This unnecessary delay meant I didn’t receive my tirzepatide on time—something that can seriously impact someone who relies on regular dosing.

My journey with Shed has been nothing short of transformative. In just 5 months, I’ve already hit the halfway mark toward my personal goal—and I’m just getting started. The coaching, care, and personalized guidance have been phenomenal, pushing me to grow stronger every step of the way. I’m more motivated than ever to chase down my next milestone and keep building the habits that are reshaping my life.

I have been taking Semaglutide since Dec 2024 and I have been consistently losing about 2-3 lbs per week which is normal and recommended to maintain the weight loss. Right now, I am about 20lbs lighter and couldn't be happier. I have also been working with a Shed Coach (hey Ethan) and having him available for advice and to help me stay on track has been key during this process. Ethan is a great listener and provides the best tips which makes sticking to a workout and nutrition plan feel much easier. I have no complaints about the program at all.

Started in July 2024. I’m down 35 lbs & very happy with the program. The coaching absolutely helps as they give you tips & help you navigate your downfalls. I’m very happy with ShredRx and the people that work there. Very caring & professional.

ShedRx has completely transformed my life! I couldn’t be happier with my journey on Tirzepatide. I’ve been on it since Jan 27, 2025 and have lost over 18#! And a huge part of my success has been working with Coach Amita. Not only is she knowledgeable but she is personable and listened to me. I truly felt seen and heard by her. I’ve recommended ShedRx to so many friends and I can’t wait to see what the future holds! Thank you again for everything!!

So far I have received good advice and encouragement from my professional health coach. She always makes herself accessible for any questions and I haven't experienced any side effects of the medication. Excited for my weight loss journey!

I lost over 30 pounds with Shed-It. I’ve never felt more confident and healthy. It was the best decision I made joining this program. My coach was awesome and she always checked on me to make sure that I was healthy and staying positive and on track with my training and workouts.

I had a great experience using the ShedRx semiglutide. I lost about 60lbs and it helped me create great eating habits. I recommend adding a health coach along with your journey. Tara was the best and I always felt encouraged and motivated to stay on track. I'm still on my weight loss journey and I haven't reached my goal but Shed provided excellent support. I am now moving forward with just the coaching and my new food habits.

They’re very kind and very helpful. The meds work! They encouraged me to keep going when they didn’t work at first and it was worth it. They slowly increase the medicine so it takes a little longer on some people.

Shed is a company that care for their clients. Their goals set for their clients are very realistic and achievable. From the beginning of the journey to better health to the end, they show proper guidance and provide great inspirations to keep pushing through to achieve your goals. The coaches are very helpful and knowledgeable on assisting their clients making their health goals a reality.

Amita has been a great coach and so helpful the past few months. I’ve appreciated the help in setting goals and holding myself accountable to make better choices. She had provided me healthy alternatives and checks in to make sure I’m on track. I’ve enjoyed working with her on my health journey!

ShedRx is an excellent platform for your wellness and weight loss journey. The App is seamless, intuitive and very easy to navigate. All of the tools and resources that I need are accessible. My Weight Loss Coach, Amita, is a great support to me on this journey. During our sessions, she listens, asks meaningful questions to help me engage with “my why” and the “how to”. Amita is encouraging and challenges me with self reflection to change my behaviors. Amazing!

Been with Shed for 5 months and have had a great experience! Their customer service is excellent and their coaches are top notch! Deliveries always on time! I am losing weight and gaining back my confidence! Would highly recommend!

I was apprehensive about the coaching part of the program but once I got into it, Amita was my cheerleader and the voice on the other shoulder holding my feet to the fire to keep me on pace. Her reminder that no change in weight up or down is progress! She was what helped me got my goal!

This company is a SCAM. The first month they’re on it and send you your stuff. But the second month they keep saying “your prescription is processing and should be shipped in 2-6 days.” That was April 8. You can’t contact customer service because they’re only available via text message which is weird. I was due for a dose today and my medication still hasn’t shipped. How the FSA store recommends them is BEYOND me. Stay away!!

ShedRx has truly been the main reason I've stuck with this diet & have lost 50lbs. so far. (With many more to go.) I've tried many different diets, but this is the only one that's showing positive results every week. I've been losing an average of 1 to 1½ lbs each week plus ➕️ you have bi-weekly Coach Meetings which are great because they keep your motivation levels high & you set new goals weekly. Bottom line, dollar for dollar I'm getting the best results from this plan & I'll stick with it until I reach my goal. I couldn't be happier.

I have used ShedRx for over a year now. There have been constant delays in shipping causing missed doses. There is serious lack of concern or urgency from customer service when trying to get issues resolved. I am canceling with them and trying someone else.

Complete SHAM! Never spoke to a Doctor and you can't reach anyone. When I finally received my very first prescription they were trying to bill me again for second, even though I wasn't due for a new prescription for a month. They sent multiple emails confirming a second prescription and tried to charge my card. I've sent MULTIPLE emails cancelling my subscription with absolutely NO response. This is the WORST online company I've EVER dealt with. BEWARE AND DON'T BUY FROM THIS COMPANY!!!!

Had a great experience understanding my options and also getting information of what works best for me and my goals. I was able to get instant updates and know right away if I qualified for any of the programs.

STAY AWAY! This service is NOT legit. They have charged my FSA card 3 times for ONE vile/prescription of semiglutide (they have charged, unauthorized $600+!!). Never once have I spoken to a doctor... in fact you cannot even reach one (not even the one named on the prescription). There is no number to call (ONLY TO TEXT) and an email address. Their portal does not give you the option to cancel your subscription. Once you have an issue they go DARK. Shame on FSA store for promoting them. I will be making a formal complaint with the medical board (and perhaps IRS). Shameful. Note, I have since moved to Midi. They are GREAT! You see your doctor regularly... and appointments are both informative AND longer than what my regular (in-person) doctor usually allocates for my appointments.

I got a coupon for 4 week supply of Semaglutide for ShedRX ($299 valve for $40). There was some mixed up but they valued you me as a customer like most companies don't do these days. I loved their professional and I loved the provider that I spoke to. Very caring and explained everything. I'm on 2nd week and doing awesome with no side effects. They had my shipment to me fast and kepted me informed about everything from when it was a pharmacy to being shipped, tracking to delivered. They are awesome.🥰

I have been a customer of ShedRX for several months and am very satisfied with the prices, product and customer service. The coaching is so helpful for accountability and they've been very flexible as my needs changed. I've referred many people who have seen me and asked how I lost those last 10 pounds. Highly recommend!

What an amazing brand ShredRX is. I’ve been using this platform now for a month and I’ve experienced nothing but good things. ShredRX communicates with you every step of the way. Not only do they offer GLP1 medications, also now carrying name brands, they offer a variety of supplements to help aid your journey into a better lifestyle. Sign up is super simple and you get approved within a day or two. With my experience, I was approved next day and my medication was at my door the following day.

Ease of use is amazing! Customer support goes above and beyond. The medicine prescribed has worked amazing for me and I have lost 30+ lbs in 6 weeks. The process was seamless and they delivered overnight!

100% recommend ShedRx for your compounding needs. Everyone I have talked to since my initial telehealth appointment has been extremely helpful and truly cares about my compounding needs. Great customer service is very easy to get ahold of. They even respond to text messages on the weekends. They have great products, competitive prices, and they even have an amazing referral program. You will be glad you gave ShedRx a try.

I started my journey with a goal of 30 pounds to lose. This program is special because you get a coach! The approach is to build healthy lifestyle changes in to maintain the loss. I lost about 5 -6 pounds a month which felt slow but i am in my 60’s. I stopped the program after 5.5 months as I lost 27 pounds and I was getting into my size 4 pants again. And because of the coaching and lifestyle changes I am managing my weight loss! It’s been a month of the program and I’m rocking my new bod!

I have been using the Shed supplements for almost a year now, and I love them! I use the protein powder, clear protein powder, greens, and Shed daily supplement almost every day and I love all of them. There’s a lot of different products out there, and Shed’s are the best of the best! Would recommend it to anyone!

ShedRx has been a great experience. Not only has the medication changed my life, but the actual service of the company has really helped. There are a lot of places nowadays to get this medication, but I’m glad I made the decision to go do this journey with the Shed team.

I purchased Shed Boost and it has been working great for me! Shipping was fast and I received my order quickly. I would recommend Shed to any of my friends and family. I am training for a marathon and Boost has helped me keep my cravings in check.

You pay the initial $25, do not speak with anyone. 2-3 weeks later the site shows your prescription is ready. You pay $199-$299 depending on the strength. Then it says 2-3 weeks for shipping. You finally get the medication 3 weeks later you're charged the $199-$299 again. The website will show your 2nd shipment expected date. The medication is never shipped because you have to pay more $$ for a follow-up visit. So now you are $500 in on the low end and you received 1 prescription. Only way to speak with someone is through text and no clue who you are speaking with. Cancelling is almost impossible and they refuse to provide a refund. Stay away at all costs, I should have read the reviews first. Not sure how they can charge for prescriptions that were never filled. Seems like a FDA violation to me.

IT IS CRIMINAL, THAT THE FSA STORE SHARES SHREDRX AS AN ACCREDITED BBB COMPANY. They are not, they have an F rating. ZERO customer service, ZERO follow through with a physician, ZERO concern for customers. They care about one thing - $$$$$. I blame the FSA store for advertising this Quack company on their website and will never trust their advertised products again. How do companies like ShredRX allowed to write prescriptions with zero interaction with a physician..they charge your card immediately and then NO one contacts you. The address they list for the company is fake. There is NO customer service number - that should tell you everything. DO NOT USE THIS COMPANY.

This company is a complete rip off. I paid their application fee of $12.50. Took their assessment and paid $199 for Semaglutide Lozenges on December 4th. I got an email saying that I should expect my RX in a few days. On December 20th I asked for an update since I had received NOTHING. They replied asking for my full name then stopped replying. I sent another email on December 27th asking for an update and they acted like they knew nothing. I emailed them yet AGAIN and not response. Now I have to cancel my card so they don't charge me again. AVOID THIS COMPANY. It's all a scam.

I recently tried to book a service with ShedRx and paid $12 for the application fee. However, after completing the application, I was only provided with a link to start placing an order. They called me once, briefly mentioned that they would pull up my file, and then hung up. Since that call, I’ve been trying to contact them because I want to speak with a doctor to determine which treatment option would be best for me. Unfortunately, when I attempt to schedule an appointment, the earliest availability is six months from now.

My experience with SHEDRX was horrible. First, they approved me and sent me the medicine without ever consulting with me in person which should be illegal. How can you prescribe something without ever speaking to a patient? Secondly, I ended up in the hospital in Emergency thinking I was dying. They sent me different injection needles than what was in the description video so I thought I had OVER-INJECTED. As soon as I took the medicine, I could feel cold racing through my body. Fearing I had done something wrong because my body started feeling like it was "losing grip on consciousness", I looked at the video and thought I had given myself 100X the amount I was supposed to (because the needles looked different). That in turn sent me into a panic attack and I ended up in the ER on the floor begging for someone to help me because I felt like I was going to pass out, die or throw up.

Avoid at all costs! Very, very scammy. Very hard to cancel - you think you are booking time with a medical provider but nope - you literally get the medication sent straight to you without ANY doctor verifying ANYTHING. So dangerous, and probably illegal. I've had to fight them with complaints to the CA Pharmacy Board to get my money back. They are such a scam. Calling in my journalism friends next. DO NOT USE THIS COMPANY.

I have been on semaglutide injections for a year and thought I would give myself a break and try the Lozenges we this company offered. They work complete opposite of what they should do. I did a consult with provider and he suggested stopping or changing dose and increasing what I had to two lozenges instead of one. When next shipment arrived it was for same amount and same quantity. So instead of receiving 30 day supply I received 15 day supply and charged same price. Because they require a two month period before you can cancel they refused to cancel. They could increase the dose along with a $200 dollar increase in cost. I have tried several times to contact them only to get an error message. I wouldn't waste your money or time dealing with this company if you are looking for a weight loss product.

I have had my program for over 6 months. I was provided terms and digitally signed for them before I started. I decided to quit the program. I notified them on 10/18. My next payment wasn’t due until 10/27. The terms I was provided just stated I had to have the plan for 2 months. Evidently, they decided to add a 2 week cancellation notice, which I was never advised. Ironically, they have said this month's shipment will be delayed, but refuse to just cancel me now. Whenever I have contacted them with issues, it’s ALWAYS another department that is responsible. They rarely ship when they say they will. It has been a totally disappointing experience!!