Remedy Meds Reviews

If I could give a zero I would. They steal from people. They took 3 months money from me with no product. Not good business. Do not go with this company, try anyone else. They refuse to refund but agree no product since October. This must be illegal. Gonna call channel 5.

I went online to this company in about July or August, 2025. I had to put my payment information in, which was an HSA account, prior to finalizing. I wasn't approved and NEVER received anything from them. Yesterday, 1/19/26 I was getting my tax information from my HSA account and found that they have been taking $398.99 out of my HSA for 6 months, as recently as 1/14/26. They never shipped me anything. All of those payments are now being disputed by my HSA company. DO NOT USE THEM. THEY ARE THIEVES!!! Stephanie **

I signed up with Remedy Meds for weight loss medication. Initial experience was great. Unfortunately, I had a bad response to the medication, so I quit after two weeks. When they reached out to me about a refill, I notified them that I would not be refilling because of this reaction. I never heard from them again. Imagine my surprise when auditing my credit card expenses, I find that 3 additional charges had been made for a total of $1,196.97!

The product they send is good and the online medical support is fine but they continue to bill your credit card even after you have asked gather to suspend their service. They have said on the phone the charges will not continue but they do. They refuse to offer refunds.

I didn’t have any issues until I stopped using this company. They charged me for three months worth of meds and I have not gotten any of those. They did reach out to me to tell me that they would give me the three months of medication that I paid for, however, I did my refill request two weeks ago and no medication has been sent to me. Even after I was told I would get the three months of free medication, they still tried to charge me again. Super frustrated with the company and I’m out three months of money for nothing.

Terrible. I want in on a class action suit if it happens! They keep trying to charge my credit card even though I canceled. Just today, somehow they tried to charge a credit card that I just got. I never even gave them the info! How can they do that??

Remedy Meds is awful. My first shipment arrive 1 day late and didn't do anything for appetite control. I have used compounded medicine before and it helped. Remedy Meds did nothing. I went up in units and my second order was 3 days late and arrived WARM. I called and they said it was safe to take and refused a refund. STAY away from this company. They only care about money and NOT customer service!

Remedy meds was fast with doctor appointment and mailed script on time. But when it came time to refill my script I spoke with them and told them to cancel my order and I would no longer be ordering from them. Five months later they charged my card on file with my permission and took almost 400 dollars and refuse to refund me saying my account was active and it wasn't. They told me to reactivate my account to get a credit which account was inactive before and I don't want their medication. They are a fraud company. Do not use. They will not leave you alone and will sneaky reactivate your account and charge you.

Buyer beware! I have tried Semaglutide 2x and Trizepitide 1x through a med clinic, and Semaglutide 1x via online. Clearly, I'm familiar with these meds and how they affect my body. During the intake I was told I would be on a starter dose. I expressed my concerns about the low dose not being effective. My concerns were dismissed and I was sent the low dose. I feel nothing! Every other time I've used these med, within the very first day I felt reduced appetite, lack of food noise or cravings, it is glorious. It makes watching what you eat so easy. With this med, due to either the dose or the potency, I have been hungry and trying to power through without the aid of the medicine. This was a $400+ investment for a month for a med that has no effect.

I did not have a problem with this company for the 6-8 months I was using their product. While the "gradual" increase in dosage for the first three months was next to pointless, (and an extreme waste of $900 bucks) I finally got to a level that I was losing weight on. While I'm extremely happy about the weight loss, when I went to cancel my medications the company wound up charging me the $299 monthly fee, they refused to refund the last charge they made, claiming that "Oh, you can just reactivate your service and we'll send you the next vial". I told them "I don't need a "credit" if I'm never using the service or these meds again since I'm down 70 lbs and have become very active."

Jerked me around for a week. I complied with all of their requests and they kept adding more. Got doctor approval. Uploaded that. Said they would ship. They didn’t. Came up with more reasons and delays that I finally canceled. Unacceptable business.

They seem to be so professional in their initial contact, but beware, I feel they are a con job... I waited at my appointment for a clinician to turn up but no avail... I called to see what happened to my appointment, how I interpreted the response was it was almost my fault and don't worry we will see if we can find you another appointment today or reschedule... NO! I'm the consumer, look after me, I'm sick of the one paying for bad service... I have contacted my lawyer to be on hold, I have Remedy Meds for a refund, let see how this proceeds.... There are so many companies doing this now, find the best one! Looking at the other reviews I dodged a bullet!!

Absolutely dissatisfied. This company continued charging me monthly for six months without any notification, invoices, or receipts. I was completely unaware the payments were still being taken until I reviewed my bank statements. This feels deceptive and irresponsible, and resolving the issue has been unnecessarily stressful. I do not recommend doing business with them.

This company is a complete scam. They charged our cc and never sent the product. When we asked for a refund they would not give it they said they are. subscription based company. They need to be shut down.

I was going to switch my medical company to Remedy Meds, but after reviewing the reviews with 102 negative comments, I think I will pass. They only have 4 positive comments that tell me all I need to know.

Please be very careful with Remedy Med. Don’t give them access to your credit card. They will charge your credit card without authorization. They have been warned by FDA. Don’t be a victim. They will not refund your money.

Total scam. I used this service, and it was fine while I was using it. When I was done, I cancelled the service in November. December 19th, they charged me again. When I called on the 21st, the woman I spoke with said that she made certain the service was cancelled, and they would be issuing me a refund. Instead of issuing me a refund, they emailed me and told me they would not be refunding the charge, and would be charging my card again for another $400 on the 28th.

The first prescription of course was super-fast and very easy. Refills however have been a nightmare. The 2nd refill had to call to see what the holdup was, made a virtual appointment with the doctor. It wasn't until 2 weeks after that until I got my refill. Had no tracking info on it, had to call just to get that. I am on my third refill. Made the request on December 8th, they even charged my card a WEEK before my request. Got an email saying it will take 24 hrs to process my request. A week later nothing. How are you going to charge 398.00 and NOT process the refill. What a joke. This will be my last refill with them.

Don't be fooled! You pay almost $400 per month even if they decide not to fill your prescription! They've been charging me for 4 months and I only received the first dose. Read the fine print. You are paying for "access to their resources" not the actual medicine. That, to me, is a full blown scam!

They will steal your money and not send product. Cancelled in November and they still charged my card in November and December without sending any medication. They are a fraudulent company. Buyer beware.

I was diagnosed with a heart condition and had to have surgery also. I spoke with Remedy staff on the phone to put my order on hold in Sept. I continued to get billed for meds not ordered or received. I have asked Remedy Meds to pull the call with their staff and refund me. I have written about 30 emails to date asking for a refund or to speak to the owner of their company, They refuse to help.

I have had a terrible time getting my refill... Here are the notes to them and a timeline. Very frustrating. I ordered my refill November 12.... 22 days ago and still no prescription. I want a member of management to contact me. I want you to share this timeline with them, I want someone to contact the pharmacy director not by activity or digital message but by calling and having an actual conversation with them. Here is the timeline: 

Remedy Meds Black Friday Deal only available to new consumers, even though the advertised ads never states that. No loyalty to existing customers, but for the most to attain new costumers with the $100 off every month forever. But in the meantime Remedy Meds wouldn’t honor the sale for existing customers and it was an easy decision for them to lose me entirely as a customer than simply honor the discount given to new members. I will continue spreading this truth on every review possible so that others can see how this company treats its customers.

I canceled my service with them one month after I began. They continued to charge my credit card 398.99 for two months after and would not refund my money stating that I never canceled it. Also, I never received any medicines from them after I canceled, but was still charged.

Cancelled 10/13, charged 10/17 and 11/17 for services. When contacted - they indicated no refund. Disputing with my bank. No results with product - bad refund process. WARNING. This company is a total scam. Buyer beware.

Wrong dosage sent, I called. Nothing happened. I called back. They doubled the dosage so the first month was a waste. Second dose arrived hot and I emailed and called to demand a refund and cancel. I received a refund. They did not send a new vial or cancel! They have since charged my account 398.99 twice! They owe me 1097.96. I lost no weight and they did not do their job, no follow through, no one available and when they did all they were late! I am starting a civil suit against this company and I see many others on her 91 that had the same issues and their medication is not FDA approved! I can be contacted **. Or just keep your eye peeled for civil suit against Remedy! They are thieves and liars!

I’ve been with Remedy Meds for 16 weeks and have lost 40lbs. The medicine stops food cravings, you still need to diet though. Wonderful way to lose weight. It is a monthly subscription and if you don’t order medication they will charge you anyways. The subscription includes the medication. Always pleasant on the phone and no problem with the pharmacy or shipping. I highly recommend them.

This company is very deceptive in their practices. They call themselves a subscription service even though that is extremely unclear. They overcharge for their product. The process for keeping the prescription is onerous and time consuming. And if you're unable to go through all the steps, they don't send you the product but DO continue to charge you no matter what. I am out $900 for three months of charges and have finally supposedly managed to cancel it but according to their email: they are "unable" to offer refunds DESPITE the fact that I never received the product. Paid $900 for NOTHING. Absolute insanity. DO NOT use this company.

Stay away from this company, they are a scam! They take your money and give you fake, knock off versions of FDA approved meds. What they give you is dangerous and not tested or approved by the FDA. Look at other reviews where people who have not listened to the warnings are now claiming they can't even receive their knock off meds. Stay away, go with a safe and reliable company like Ro who works with your insurance company and gets you the real approved medication!

After my first month, the doctor said my BMI disqualified me from using their product. However, I was STILL charged for three months of meds without being sent anything. They credited November, and are refusing to credit September and October. No idea why not. I was told it didn’t meet some criteria. How can you charge someone almost $800 without sending medication and that be okay? Customer support has been NO support. Be careful of this company.

Remedy Meds seemed like a company I could possibly trust until they started changing pharmacies after my first 2 months. Mind you this has been every ever month after, the tirzepatide wasn’t working and the last pharmacy they used has several FDA violations so in turn I cancelled. I’m not going to put my health at risk and also not going to be ripped off for almost $400 a month.

Beware if you do not cancel your subscription then they will continue to charge you even though you do not get the product. Hidden in the payment information states you cannot have a return as well. They will flat out refuse to give you your money back or even try to make this right.

More expensive than other legit companies. Only went with them because of their weightloss guarantee. They refused to honor it. Don’t waste your money and time on them. There are better and less expensive legit companies.

I started this medication less than 30 days prior - I had a full blown seizure Halloween night (NEVER had a seizure in my 45 years). Was hospitalized overnight. I called Remedy Meds to ask not to ship the next dose and to cancel my account asap as the DR suggested this medication most likely caused my seizure. They refused and still shipped an order charging me almost $500.00. I continue calling trying to get a refund to this day. HORRIBLE customer service. I will also be filing a complaint with the attorney general and BBB as well.

This company kept billing me for four extra months after the service stopped, even though nothing in the signup process indicated it was a subscription. No service, no explanation, and no resolution when I reached out multiple times. Extremely misleading experience. Deceived over a thousand dollars.

Our team apologizes for the confusion and frustration you faced surrounding our billing policy. Due to this being a subscription service that means a charge will be posted every 28 days regardless of whether medication is requested by the patient or not. If a patient is no longer interested in receiving services then we kindly ask that they submit a cancelation request through their patient portal. Thank you for your feedback.

I tried and tried. Gave it my all. Honestly, it may have helped me avoid weight gain, but I think maybe placebo effect. It did not help me lose any weight. 6 months and a lot of $$$, I would not recommend.

I've been with Remedy six months and I've only had one complaint when they used red rock pharmacies. I had all the food noise and was super hungry but then the next month they had used a different pharmacy and food noise gone and I wasn't hungry and as far as getting it on time I have not had any issues. In fact for Nov it came two days later. I'm now in a maintenance dose because I've surpassed my goal weight. Customer service was always great. FaceTime appt was on time. I hope this service I've been receiving and meds stay where it's been at. I've heard about other companies that might be cheaper but I have had good luck with this company however if my ins ever decided to cover the real stuff I will switch but my ins says weight loss isn't a health issue so I'm happy with remedy.

Remedy Meds seemed good for the first week. When I got my second file of medication for the second four weeks it was about an eighth full maybe even less. I was told to take 43 units once a week for 4 weeks. What was in this bottle was less than 43 units. There was no way I was going to be able to get even one week injection with what they sent me and I paid the full price of almost $400. I have gone back and forth with the pharmacy and customer service and they told me to start the medication and then call the pharmacy if anything happens. Absolutely not. I'm not injecting something I don't feel was sent to me properly. I've done enough research on this medicine to know that there was not reconstituted properly and the dose was incorrect for what I was sent. So be cautious of what you're injecting and what they are sending you.

I enrolled in the Remedy Meds program under the promise of their "4-Month Weight-Loss Guarantee," which stipulates a refund if the member does not achieve a specific weight loss target after 16 consecutive weeks. I participated in the program for three months (12 weeks) but saw no significant results. No weight loss. Maybe 1 pound. Upon requesting the refund, the company provided two excuses to deny my claim, both of which I believe are attempts to avoid honoring the warranty. Buyer Beware.

I subscribed, received one month of medication and one visit with a provider. I continued to pay the monthly fee for 2 more months but have not received any additional medication or visits. When I called to cancel my subscription and request the two months of medication I was told I could only receive credit for those two months if I reactivated. In short, I paid $1200 for one vial of medication. I would NOT recommend Remedy Meds.

Remedy Meds is a misleading company! They use verbiage which does not make it clear you are agreeing to a subscription model which could allow you to be billed while not receiving the agreed upon product. I was charged subscription fees on 6/5/25, 7/3/25, 7/31/25, 8/28/25, and 9/25/25. I only received 2 months worth of medication while being charged 3 additional times with no services or product rendered to me. After reaching out for a resolution, I am told I can't receive a refund for the 3 charges. Do your research and avoid this company at all costs. They are using deceiving techniques to take your money while not providing the product.

DO NOT DEAL WITH THIS COMPANY? Waited over a week after the charge to my card, had to call them to see what the status was. There was some problem with the prescription. Assured me it had been straightened out. Next I receive an email that I need to pay them $100 more for the medicine they knew I was taking when they quoted the original price. Called them to cancel the order - felt like bait and switch to me. Would not refund my money, I am in the process of disputing it with my credit card company. DO NOT DEAL WITH THIS COMPANY.

STAY AWAY FROM THIS COMPANY!!! I paid nearly $300, did an interview with a healthcare provider who said I qualified and would be sent the product and never received the product. I waited a month and when I called them, they told me I never showed up for the appointment. I kept telling her I did and she kept talking over me saying "You are confused, you never showed up." I gave her the number and date of the call I received from the heathcare provider and asked to escalate the issue. I'm still waiting for a call back. I even have an email saying thank you for the appointment. But I'm told I'm confused. This company is fraudulent and should be shut down and fined.

I had been receiving monthly medication, and the last 3 months the shipments were sent to an incomplete address - 4 times, after dozens of emails and calls to rectify. While this issue continued, my business with Remedy Meds came to an end. However I noticed I was charged again this month but did not receive anything. When I contacted them by email and phone they only offered credit. I verified my complete address again. The medication was just shipped and has again been sent to an incomplete address and I will not receive the package. I contacted them via email and phone both several times. They will not refund me.

I was prescribed the initial dosage of 2.5 mg of Tirzepatide. Unfortunately, I did not understand that this amount converts to 25 units in the syringe. Instead I tried to fill the syringe to 2.5 units which is almost impossible given the size of the markings. I am so frustrated that the instructions are not more clear! I wasted 3 weeks without a proper dose. I would have appreciated an image showing where to fill the syringe. Or more explicit language around this. When I called to speak to someone today, they could not find an available appointment until tomorrow. I am very disappointed that they did not take this issue more seriously when I called.

I signed up with Remedy Meds about a months and a half ago. 1st month I was prescribed .5mg of Semaglutide which I was told included vit B12 to help with the side effects. The 1st month went Ok as I worked out the bumps in the road such as my current meds and eating habits. Then in the 2nd month remedy meds doubled my dose to 1mg and I had a tough time adjusting to the doubled dose finding myself nauseous for days and not hours after my dose, struggling for some kind of relief and seriously thinking it wasn't worth it since in the time period I'd only lost about 8 pounds and felt awful.

I had originally been with Remedy Meds for about 6 months and had seen great results. I had to cancel my subscription due to a change in financial circumstances but about 6 months I wanted to start up again but maybe with the more affordable semaglutide as oppose to Trizepatide. Well as soon as I signed up again the automatically charged me $299 for Trizepatide and said I needed to do a video call with a doctor. I refused to do the call and asked for a refund and got an email saying my medication had already been prescribed so I could not get a refund. They prescribed it without me speaking to any doctor!!! Fast forward to a week later and I still have no medication and am still $300 out of pocket. I have called and emailed customer service and they just say it takes time for the prescription, it certainly took them no time to take my money.

Firstly, the meds don't work. I was desperate and had such high hopes that Remedy would help me. I actually gained weight on their compounded tirzepatide. I talked with the "doctors" on staff which told me that was normal as your body adjusts. It is not. Secondly, I followed every request they asked as far as submitting for a refill. They charged me for a refill but never sent it. When I questioned Remedy on this, they said I never filled out the refill request... even though my Remedy portal clearly shows I did. I cancelled immediately. This is just a money-grab. Go elsewhere.

After reading all the negative reviews, I was a bit scared to buy anything from Remedy Meds. However, I took a chance since their prices for GLP-1's were better than most companies. I had a Zoom meeting with an actual nurse who was extremely knowledgeable and answered all my questions. I received my semaglutide after three days, packed with ice and an expiration date that was well within the time limit for an expiration. All of these things were exactly the opposite from what the negative reviews complained about. I just started the medication so I don't know yet if they will work but, so far, I'm very happy with this company and their customer service. All you have to do is follow their instructions, provide them with your labs, & keep them updated on your progress on a regular basis.

Very poor customer service. Remedy takes no responsibility for flawed protocol or problems. Unable to deliver med to my complete address for 3 months. You as a customer are caught in between their flaws. Charged for med EVEN if you don't get the medication and you are billed for the lost meds. Med refilled by NP who had no idea what I was taking or how much. She filled it blindly based on old computer information. Remedy twice told me med refill was cancelled. I am being billed for a medication filled blindly which is very dangerous. Would not recommend them to anyone.

I’m responding pretty well to the compound, so the product isn’t the problem. Shipping is the problem. They charge you faster than my cat runs when he hears the can opener, but then… nothing. No tracking number, no delivery unless you contact them and tell them to ship the meds. This is the third month in a row I’ve had this problem, and it will be the last.

Working great for me. I have lost 26 lbs. since June 2nd. Food noise is gone. Shipments are timely and very happy with my progress. My questions get answered in a timely manner. Glad I chose Remedy Meds.

The product from Red Rock Pharmacy is total garbage. I have used compounded semaglutide, in the past from other pharmacies with Remedy Meds, and had amazing results. When trying to talk with physician and customer service, there was no concern on Remedy Meds' side about the product coming from Red Rock.

Remedy Meds has good customer service and they are reliable in ordering and shipping, however, be very careful about having payments taken directly from your checking account as Remedy Meds deducted $399 from my checking without there being a request for refill or receiving a refill. I had to cancel my membership. I couldn’t take a chance of this happening again. They did refund me both payments, but it was not a good experience.

Absolute Worst Customer Service Experience Ever – Avoid Remedy Meds if you’re considering them for your prescriptions. I set up my video call with the so-called doctor on August 9th, but neither one of us could get the app to work, so the doctor just called my number directly. After talking everything over for a short time, she informed me that they would not be able to supply my Tirzepatide prescription if I lived in Alabama (I do). She tried to switch me to Semiglutide but I didn't want that drug. She told me that I would not be charged, that my subscription would just be cancelled. They charged my card $399.00 anyway. I called again a few days later and spoke with someone that was very nice. They assured that I would receive a full refund due to the cancellation. I decided to dispute the charge with my credit card company; they issued an immediate credit to my account on August 14th.

I tried Remedy Meds. The product did not work. Tried to make a video call with a provider to adjust the dose, instead I had phone call which was pointless. Then I received an email adjusting the dose to twice a week, which I will not do. They were going to charge my Apple Card without permission. Stay far away from Remedy Meds.

I was told after a 10 minute visit with their online dr that I needed a release from my Dr to qualify. That I currently did not qualify. It takes 3 months to get in with my Dr. They keep billing after providing no meds and no services. I ask for a refund via phone. I was told that refund would be issued and I would be billed once I did qualify, if that even could happen. I then got an email saying they changed their mind and I'd be billed no matter what. I called and canceled my subscription. My trust is gone. They lied to me and billed me without any services rendered.

I dealt with this company honestly and they took my money and provided only minimal services. They are a ripoff and should no longer be in business. My first trial with them they promised to give me enough meds for three months as I travel in Europe for work. And when it came time to order, they would only give me a month’s worth. I should have known better, but tried to do business with them again and they took my money and I got nothing, no meds and no refund. Just a lame excuse that once a prescription is sent to order they could not refund. I never got the meds either. $279.00 is gone out of my account and in my opinion, I call that theft! Don’t deal with these people, they are not upfront with their policies and will take money they don’t deserve. CROOKS!

Waste of money: Slow to increase dosages wasting months of payments, then appetite suppression never lasted longer than a few days. Poor substitute for the real thing. Don't get taken advantage of as I have been.

On September 5th, I subscribed to Remedy Meds after reading review and thought to give it a try. After paying $179.00, I scheduled an appointment with one of their clinicians. After a very sketchy conversation with someone who didn't speak like a MD, I did some more research. I was alarmed by what I read, so I immediately called that same day and cancelled my subscription. I was told I would receive a confirmation email. Later that evening I received an email stating that they were not refunding me because the RX was already written, even though the medicine was to take 72 hours for the pharmacy to process. I demanded my money back, but they refused. Beware, Scam Do not Use.

I have been on Tirzepatide prescription for 4 months now and have only lost 16 lbs. 2 of the months I didn’t receive my meds on time. So that’s 100.00 a pound. Definitely a waste of precious funds! Every time you call you have to go over complaint from start.

Remedy Meds did not have permission to charge my account after I canceled my subscription and closed my account. They charged my account on 2 separate occasions in July and August. The only order I made was on April 1, so I have no idea why I was charged in July and August. I never received any product from them either.

I paid this company for the first month of meds and doctor visit that said $199 only they charged me $299 only. I never received the medication as it said it was delivered to the wrong address and they never called me or shipped a new shipment. After I notified them that I filed a FedEx claim on their behalf, they were reimbursed through FedEx Plus. 3 months later, I still have not received my $299 back. They sent an email stating refunds take 90 days to process! (Really!) THIS COMPANY IS A SCAM THAT SELLS DILUTED, WATERED-DOWN MEDS. Save yourself money because like me, you may not even receive anything. It look like I am going to have to sue to get my money back, in which I will sue for a lot more money. Total waste of time, they are based overseas and you cannot understand one word that they say either!

I strongly advise staying away from this company. I recently signed up and completed their clinical intake process. After the consultation, I was prescribed Semaglutide and promptly charged $220 for a 1mL (one-month) supply. After speaking with my primary care physician (PCP), I was advised not to take Semaglutide and to request Tirzepatide instead. I scheduled another video consult with Remedy Meds, and the clinician approved the change. Shortly after, I was charged an additional $173.45 for the Tirzepatide. Despite this, my online portal still showed the old prescription (Semaglutide). I called multiple times over the next four days to get it corrected and was repeatedly assured it would be updated. It never was — and I ultimately received the wrong medication.

My first two months were uneventful and I was losing weight. The third month the pharmacy sent a double dose? I was told that I only got one dose and the next month they increased my dose which I was happy about but it came from a different pharmacy in another state. My body reaction to it was nothing like what I was expecting. I felt so awful I can't even describe it. I weighed Five pounds more over night when I took that new dose. I stayed in bed all day and took a lasik as I was really worried about the overnight water weight gain. It scared me to death and I canceled my order and asked for a refund. Once the order ships, it doesn't matter how bad it is, they WILL NOT REFUND YOUR MONEY!! I was certain they guaranteed your satisfaction but that is NOT the case at all! very disappointed in the lack of customer service.

I should have heeded the warning signs! The first month I received insufficient medication. Remedy Meds apologized! Month two was okay. Month 3 I received an almost empty vial of compounded Tirzepatide that would obviously not last for 4 weeks. I got the runaround when I complained. I sent pictures as requested and Remedy meds attempted to gaslight me into thinking that I had received the correct amount of medication. Needless to say I have now canceled and I am awaiting confirmation of the cancellation!

They changed what was added to my GPL1 this month and I am allergic to the added ingredients. After injecting the medication a red welt appeared. Took 4 days for the color to fade. I called and was told they “can’t” do anything about it. They won’t resend the original formula which worked fine with no reactions. They won’t refund me $299 that was paid. This company is dishonest and doesn’t stand behind their product.

I have become very frustrated with Remedy Meds. Like so many of the other reviews I have had a similar experience. I was going out of town and I sent emails and phone calls to hold off sending my medication. On one of the phone calls the customer service rep told me I needed to call the pharmacy to tell them to hold the order. After a few phone calls to the pharmacy someone told me the order has not been filled and he would cancel the order but I needed to call Remedy to let them know that they would need to reorder my prescription. I did that and another customer service rep said she would take care of it.

Started out great, first batch of medicine received was cold and worked well. 2nd month (first refill) showed up incorrectly packaged and was warm. After discussing this with Remedy Meds, they did nothing for me. The medicine did now work at all, due to the temperature it was shipped. It was easy to notice that the first batch worked and the 2nd batch was damaged or ineffective. They did not refund or replace the medicine...I spoke with an RN and they agreed with me and escalated but nothing was refunded or replaced. Far too high a cost for this lack of customer support. It was VERY hard to get anyone to respond once I was not happy with the first attempt.

I used Remedy Meds from January 2025 through August 6, 2025. For the first four months I was extremely satisfied with them but something radically changed two months ago. Whereas initially it was easy to schedule appointments with the practitioners and they were concerned and caring, it is now difficult to get appointments and it seems they are uninformed, not knowledgeable and couldn't care less. In addition, I receive text messages encouraging me to refill my prescription digitally without meeting with anyone. I finally cancelled my membership yesterday after talking to two different practitioners over the past week that had no idea what dose I was on and couldn't figure it out. I was then told I had to taper my dosage even though my weight has been stable (I lost 1 pound this month).

Complete nightmare. The second month of medication was supposed to arrive in a temp controlled container but it was hot to the touch. I called and told them and they refused to reship. At my next appt, the dr said I should not have taken it (the heat neutralized it) and yet they still refused a refund. I have called and called and every customer service rep agrees that it should be refunded but then accounting denies it.

The experience was extremely frustrating. The medication which was supposed to arrive on Friday did not come till Monday. I was told by Remedy Meds to refrigerate immediately the medication when it arrived and no later than 48 hours. As you can see, it arrived later than the time recommended by Remedy Meds and had lost its efficacy. Remedy Meds since they do not guarantee the prescription that I will be responsible for the sum of $298.99. This company is not an American company. Because they said they do not assure a timely arrival from their company I am still responsible for payment. I am paying for bogus medication. Do not use this company. The contract provides them for them to not have to require to deliver a good prescription. Watch out!

Remedy Meds delivered my wife and my medicine at a lower price. They shipped it poorly, and my product was hot. Her product was warm. I called them up and they said that that would be fine. We both gained weight, the product did not work. I called them for a refund after I did my further research and one of the intake. Doctors for remedy told my wife that the product would be no good. If it got warm or hot they denied my refund. I don’t recommend using them. They don’t back their product up and their shipping is very poor. They’ll probably get degraded product if you order from them.

This company was great for several months, the last two I have experienced EXTREME delays and I was charged for shipments I did not receive. The last shipment I received sat on a truck over the weekend in extreme Tennessee summer heat. Ice packs completely melted.

They charged my card for my second month and never sent the medication. After getting an email saying it had been shipped, I cancelled my subscription. Never received the medication and after multiple emails and phone calls, they finally admitted they hadn't sent it because I cancelled. Told me I had to reactivate my account to get the medication. Within a minute of reactivating my account they charged my card again! Multiple emails and phone calls again and they finally responded that they don't do refunds, that they would apply the duplicate charge to a future order. Not acceptable! Reported to the Better Business Bureau.

Very dissatisfied with Remedy Meds. They are very quick to fill your first order and take your money, but after that they do not seem to be of help on the phone and they don't have the answers for help. They are quick to take your money again but you receive nothing and they always want you to wait 24-48 hours to learn that still nothing has been solved. I definitely would not recommend this company!

Their site says billing is $299 per month but billing is $299 every 28 days which makes for 13 months per year. Last I knew, there are only 12 months in a year. Their terms of service to not explain the timing of their billing either. I only found this out as I am a new customer and I was charged on July 2nd and again July 29th. Not happy with their misleading and misrepresented billing.

I met with the provider, sent in the blood test results, paid the 299 fee; Medication was supposedly sent but received an EMPTY bottle! Two weeks later, I am still trying to receive info on a refund as they do not respond, call you back, or anything after they have your money. I am filing with my CC company to get my money back. STAY away!! Not a legitimate company! SCAM.

I ordered my package I requested tirzepatide. They tried to give me semiglutide, I told that is not what doctor prescribed they then charged me an additional 100 for tirzepatide. It is now 10 days. No meds. I have talked to 6 people. Not one could me an answer. I am demanding a refund. Stay far away. They are a scam.

As noted in prior reviews, this company is a scam. I also doubt the legitimacy of all of the rave reviews, given that their performance was so substandard that sure it is generalized to most people's experience. They did not show up for the first scheduled meeting, and when it came to my second delivery, they withdrew the money but didn't facilitate sending the product. They completely emphasize that you should take the medication the same day every week, but in order for that to happen for my second shipment, I would have had to receive the medication by tomorrow. Instead, when I called today, I was informed that it had not been shipped, but that they would try to send it out today, but were not a guarantee that. In any event, it comes from Texas and goes to New Jersey, allowing one day for shipment was not feasible.

Horrible experience with Remedy Meds. I have 6 emails that I sent that were not responded to. I did my first month, had my 2nd appointment and reorder from the first day I could July 10. 7 days later I still had not heard anything on my next shipment even though they took my money on the 10. I finally cancelled and asked for a refund and all of the sudden my meds are shipped. Now I'm 4 days past the day I was supposed to do my shot. When I called I was told the Dr. Never sent my prescription in. But another email said that the high demand on meds caused the delay. I do not recommended if you are wanted to be treated as anything other than just another number.

When I initially signed up it was a great experience. On July 1st it was time for a refill, 20 days later I still do not have my medication. I have spoken to Remedy Meds every day on the phone, 3 Zoom meetings with 3 different providers & still no medication. I have been blatantly lied to, my issue has been escalated multiple times, I have spoken with upper management multiple times & I'm still receiving the same lies & runaround. I have been told they have no record of appointments with providers. I've been told medication has shipped, that the pharmacy does not have my prescription, that my prescription had to be transferred to a new pharmacy & yet not one manager can pull strings to get my medication to me. Do yourselves a favor & find another company to get your medication from. Oh, they took my $400 on June 28th & I do not have goods or services. Do not use this company. There are better companies out there.

DO NOT TRUST this company. They offer a money back guarantee refund if you don’t lose 10% of your body weight in 16 weeks but when you request the refund they make excuses as to why you aren’t eligible. They’re trying to tell me I didn’t use the drug for 16 consecutive weeks when I know I did & didn’t miss any weeks. I should have known better- DO NOT make the same mistake I did.

My first 3 months or so have been good. However, now in the 4th month, they took my $400 and I have not received meds. My phone calls receive vague responses. My emails get no response. Beware! I am actively seeking a refund for this month and a cancellation.

Absolute worst customer service. The company cannot fulfill orders timely due to pharmacy. They bill every 28 days but tell you to order medication at 3 weeks so you get it on time, then say they can’t fulfill it unless you shut your payment date.

Remedy Meds is a SCAM!!! The vial of Tirzepatide they sent me only included half the medication I paid for and required for the first month. On top of that, I gained 2 pounds in the two weeks I was on the medication so I don’t even think the “compounded medication” included any active ingredients. Their customer service is inept, and after several conversations where I explained the situation, I received a rude email denying a refund or replacement. Now, I have to dispute the charge through my credit card. Steer clear of Remedy Meds!!!

Bad! It literally takes up to 10-15 days to get your injections, meanwhile they immediately grab your cash within minutes from your bank account, Meanwhile should you attempt to request a refund good luck! They use to be decent, but no longer, somehow they are still listed as #1 on the best if you google asking who's the best online for injections for weight loss…. Trust me that will drop asap, unless its being “fixed”. This company is the worst.

They don’t deliver medicine on time. Even if they do it somehow, medication is not enough for 4 dosage. Replacement is even harder to get. Customer service will blame pharmacy which they picked for delays and will keep promising delivery soon. Worst experience in service.

They are the most difunctional and disorganized organization I have ever dealt with. I have talked with them about six times trying to get my order and the customer service reps are very nice but then nothing gets done. I had my virtual doc visit and she wanted lab results which I had just recently gotten from my PCP during a physical. I sent them to her within four hours. Four days later I called and asked for status and they said the lab results had my nickname instead of my legal name on them. I checked and the lab results had both my nickname and my legal name on them so I called back and they apologized. But that put me back into their queue I guess because two days later they called back and said I need to do another virtual doc visit for some reason. So this was a week after my first doc visit.

Do not use this company. I prepaid and showed up for my scheduled appointment time. No one showed up so I contacted them and they told me to wait. However, no one ever showed and an hour of time was wasted for a pre-scheduled appointment. Very unprofessional. Are contesting my dispute for the $300 they got to prepay before never providing services.

When I signed up, everything happened really fast. I could not get an appointment for 4 days online. I called customer service and had an appointment the next morning. I was told the anti-nausea meds were free, but I was charged $11 at CVS that they called in. When meds arrived two days later, anti-nausea meds were in the box. The REFILL process is NOTHING like the getting started process. I should not have needed another appointment and the rep I spoke to said I should not have to do it, but I did. I couldn’t get an appointment for 5 days. She said she was working the next day and there were always cancellations and she would call me. I never did get a phone call.

The vial with the first four doses of tirzepatide did not state the amount of the drug contained in the solution. The refill for four 4.25 tirzepatide doses arrived with only one vial with 8.5 amount of tirzepatide mg stated on the label, but two vials indicated on the packaging. Remedymeds ignored that information and responded that I had been provided all four doses in one vial. After a followup with one of their nurses, she recommended they reopen the issue. I did not hear from Remedymeds so I advised them I was putting my credit card payment on hold. They canceled my account. DO NOT SUBSCRIBE.

The first vial Remedy Meds sent me through Boothwyn Pharmacy only contained 3 doses, even though it should have had four. I immediately contacted RemedyMeds, and they assured me I would receive either a refund or a replacement for the missing dose. What followed was a frustrating runaround. I was asked to send photos of the vial and the prescription bottle, and to confirm my dosing, which I did promptly. Eventually, I heard back from a "patient experience specialist" who told me they had contacted the pharmacy and shared the photos I had provided. They assured me a replacement would be sent.

HORRIBLE! Such a scam. I paid for a service, scheduled TWO different online video visits where BOTH times a provider never showed up! This is fraud and theft, this company stole $300 from me and is refusing the refund my money! DO NOT use this AWFUL company! Forbes rated it #1 so I guess they believe in scams as well.

From the first contact to now I have had no problems at all. The doctor visit, lab work & the script being filled & delivered has been perfect. I wish it wasn’t as expensive but other than that I have no complaints.

Extremely Disappointed — Still No Order After 4+ Weeks. I placed an order with RemedyMeds.com over three weeks ago, and to this day, I have not received anything—not even a shipping confirmation. I reached out to customer service multiple times, and all I’ve gotten in return are excuses. They keep saying they're "backlogged" and offering empty promises that my order will ship soon, but nothing ever changes. They talk a big game about fast service and reliability, but so far, it’s been all talk and no results. If you’re considering ordering from them, I suggest looking elsewhere unless you’re okay with paying and getting nothing in return. Very disappointing experience.

Anyone giving this company more than a 1 start review is likely fake or being paid to do so. This company is completely fraudulent and unethical, none of the medication is legit FDA tested and approved, you have zero idea of what you’re putting in your body. The monthly membership is outrageous, after my one and only delivery when I became aware that the medication they sent was not FDA approved, I cancelled and demanded a full refund.

Make sure you understand their shipping and billing policies. They will continue to bill you even when you no longer want the product. They won’t ship it, but will bill you. Why would a company expect to get paid without a shipment? Rip off! Go elsewhere. The medication gave me severe reflux and constipation with very little weight loss (2 pounds a month) which I attribute to being sick!

If I could give less than 1 star I would. After filing out a comprehensive intake form when I had my first Zoom meeting it was obvious that the practitioner had not read my bio/intake form. Ok fine— so you verbally go over everything that you already provided. Great. Then when I set up a follow up call regarding my experience and next month dosing it was the absolute WORST call I have EVER had. I stated I was a nurse… That only set the NP off more. She berated and talked down to me and when I wanted to discuss more she told me she only had a few minutes left.

The link for the video appointments doesn't work. I go in the chat room and wait for dr to show up - never happens. 10-20 minutes after my scheduled appt I get an audio call (I'm still waiting in the chat room of course). First two doctors were nice. The third scolded me for the tech not working and for the other doctors not properly including me in notes. Less than smooth, but tolerable. Then today was the last straw! Lack of communication and misinformation have wasted several hours of my time on MULTIPLE days now. Frustrated is my experience and still not taken care of. But still being billed right on time! I needed labs done prior to my next prescription (but of course they went ahead and billed me anyway)- I was not aware of this until the description was deigned. So I called. Note, monitor your online account. I was told to go to a LabCorp near me, that they would have my order and it would be paid for.

They took my money and I got my first shipment of semaglutide. They neglected to mention that the nearest lab is over 2.5 hours away for the required bloodwork. In addition the first month's dose they gave me is so low it's not even going to acclimate me to the medicine.

After a good experience, I was horrified to learn that the generic Tirzepatide, which I was successfully taking, had been changed to brand-name Zepbound, which is the same active ingredient, but FOUR times more expensive. I think it has some do-nothing amino acids in it. The price for my active ingredient generic was originally $399 for 4 weeks. To my horror, I learned, by calling the help line, that the new price was $1300 for 4 weeks. This happened without my knowledge. Additionally, the medication did not arrive when expected because I had not "paid enough for it." In summary, I was recommending this company to all my friends and patients (I am an Internal Medicine physician). Now I see that Remedy Meds is an unscrupulous and money-grubbing enterprise.

What followed was a ridiculous loop of delays and misinformation. I was told I would receive a resolution in 24–48 hours. Two days passed—nothing. I called again. Same story. This happened three more times. No one followed through. No one took accountability.

ABSOLUTELY AWFUL!!!! I’ve spoken with multiple reps and no one can give a straight answer. I am only in my 2nd month (well I should be) and still haven’t received my medication. The first month they canceled my order and couldn’t figure out why, then almost sent me a 2nd shipment for zero reason and now this month I did exactly what I was supposed to do for a refill and have been feeling so much better and guess what? I haven’t no medication and it was due 4 days ago and I’ve been sick all weekend. They canceled my original order on the 23rd and recreated one for who knows what reason on the 28th and it still hasn’t shipped and they don’t know when it will get here! No one knows what’s going on but I’ll NEVER use this company or recommend it to anyone. Any progress you made over the 1st month is gone by the time you get your next meds, if ever.

I have been extremely frustrated and disappointed in my RemedyMeds experience. I had an issue with my medication and have consistently been given the run around. I’ve been hung up on twice and been told I would receive a call back multiple times and the call never comes. It is challenging to work with foreign call centers who struggle to speak English but that is just the icing on the cake. I finally got connected with someone I thought would be helpful but she hung up on me and sent me to a survey.

This company must be in trouble. I tried to get an order. They kept telling me it's on its way. I called a third time and was told that it had been expedited. A week after that, I called and they said I should have a tracking number by the end of the day. Again, no tracking information in the portal, I called and asked for a manager. The manager had me on hold for 29 minutes, and then the CS rep said, "We will call you back." It should be easy to give me answers. I kept asking, just tell me if it isn't being shipped, so I know. This company is completely fraudulent!

This is the 3rd month on this program and the only time the prescription arrived when promised was the first dose. Medical support and the assistants are nice but inconsistent. I ordered my refill on 12 May, first day allowed, for my next shot on 21 May. On the 16th, when I heard nothing, I emailed, and response stated I will see shipping information soon. I followed up with a phone call and received a call on that Saturday stating refill was processed and shipping data will be sent soon. Here it is, 22 May and after 3 more phone calls and emails promising shipping data on when refill will arrive, nothing. So much for maintaining a weight loss schedule with their plan. They charged me on 12 May and on 22 May I requested my money back. They did accomplish that quickly but now I have to start over. Don't believe the glowing reviews and I recommend you read the reviews from the last 30 days. They read a lot like mine.

I signed up for this service in late April, but the pharmacy team was unable to deliver my Rx in time for my next dose. I contacted the support team multiple times to only confirm that there was no definite timeframe for delivery, they claimed it could take 7-14 days for delivery, but was sometimes faster. I went back to Lilly Direct to ensure I had my dose in time and contacted support by phone on 4/30 to cancel my membership and the woman I spoke with cancelled my membership and said that she would refund me. I then received an automated email saying that you can't refund me because the Rx has been "released to the pharmacy" and to review the TOS. I have not received any medication and they are refusing to refund me, DO NOT RECOMMEND!

Absolutely horrible customer service. They delivered a defective product and I have been getting the runaround for a month trying to get a replacement. I closed my account because they are that awful.

I joined Remedy Meds in April and I was very happy with the NPs that I saw. But recently their NP said I should stop taking the weight loss medication because I was having medical issues with it. I requested Remedy's business dept to return what they charged me since the medicine was not shipped as of yet. They said they couldn't since the RX was sent to the pharmacy. All they had to do was call the pharmacy and cancel the order. No big deal but they refused. I would not recommend this company they will rip you off.

Beware!!! I received my prescription and the instructions included were very difficult to understand. I ended up dosing myself with the full vial and being wickedly sick for days. So now what? I only took one shot and they want me to pay to get a replacement when it was their miscommunication that led to this. Find another reputable company. This is just a money making scheme. They don’t really care about the patient

This company is just looking to get paid.... Read "all" the reviews. I came here because of the reviews figuring it would be different. Wroooong!! The only thing good about this company is the customer service reps who unfortunately get paid to lie. Everyone is pointing the finger at another person. The status for a delivery is a joke. Don't believe it when you hear 1-3 days for a delivery. That will turn into 5- 10 days then that turns into, "I'm so sorry, we don't know what's going on with the pharmacy". Yet, we will charge you upfront but absolutely have no idea when you'll recieve the meds. And the funny part is the fact of being told.. "You won't get charged until it's being shipped out". And if that isn't bad enough, try having a telecom visit with a doctor by the name of C. **. She was so unprofessional, condescending, rude and talked in circles and lied about having any authority to switch a prescription which she as a doctor authorized.

Scam avoid at all cost. I was on **. First month was great lost 10lb. On my next order the person I spoke to said they now have to compound it with other ingredients so it's no longer pure **. I had some concerns about its effectiveness. Turns out I was right. All the old craving I lost and control I gained from the 1st batch a pure ** was gone. Ask them before you buy if it's compounded with other ingredients. Do not buy it. It's not just **. They are diluting it to make it less effective so you keep buying. Also my second month batch only had enough for 3 weeks.

Scammer hacked my account through this website. Beware! I am having to report and go through an investigation. This dude even did a video chat as though he was a provider. Check your transactions and make sure it is the real company.

Just remember what everyone here is saying. It is clear this company is in trouble. Stay away. They did the same to me. Been 10 days. Lied to four times. Staff will tell you whatever they are told to say about the delays. Blame pharmacy but never deliver. No medication but took my money. Stay away!!

I started in August 2024 and no problems until last two months. I noticed a new pharmacy was delivering my medication and I was always short 30-40 units. I never made it a full 3 weeks with my correct dosage. I have to send proof, well I don’t know to take pictures of the vials before I open it. I trusted the pharmacy. I got generic answers in emails. Now I have to pay for a provider appointment to tell me nothing I already know. I have been completely cut off from my medication. Very poor customer service and bad for business.

They have continuously been messing up my meds for 5 months, be it problems with the pharmacy or doctors writing wrong prescriptions... I have had the been paying 450 a month for their mistakes and have had to totally restart because of their incompetency. Just notified that they are having problems with their pharmacy so my meds are delayed again. I was supposed to take them 3 days ago and will likely be more than 10 days past by the time I get my meds.... I am currently still on the first baby dose because of these constant mistakes... Honest, this company might have been the best 6 months ago, but since I started, I have received no benefit and just paid thousands for their incompetency. (Side note, I have talked with customer service (nice people) over 20 times and been assured they were fixing things.)

I used RemedyMeds for 3 months. I was pleased with the product and the communication for the first 2 months. And then…. I received an email that I needed to update my “intake forms” to receive a refill. I updated the forms and received a message they would be reviewed in 24-48 hours by the physician… but it also said refills would be sent right away..which they didn’t say at the beginning of the forms and I wasn’t expecting. I assumed I’d have a chance to schedule the delivery.

Been waiting 2 weeks for my refill and still no shipping confirmation received. Called and was informed it would be looked into. Since I am going to be over 2 weeks since my last injection, I have to start over. I'm cancelling my subscription to this site and requesting a refund for the unreceived medication.

The customer support is horrible. They have sent me the wrong medication and billed me twice for it. I have called 6 times in the last 3 days. They never follow up or try to fix the problem. Don't waste your money with them. Please do yourself a favor and shop around. They have no interest in helping you after you sign-up for auto pay.

I was a customer for two months. The product I used was **. When the shortage for that med ended, RemedyMeds replaced it with their own “compound”. Pretty sure it’s water. Customer Service was useless!

I've used Remedy Meds for three months and have had no issue with doctors, customer service or receiving medication. This month completely changed, had a scheduled appointment with the doctor, didn't show up for the appointment. Scheduled new appointment, something happens. Finally get a doctor and she didn't ask any questions, just told me to wait while she completed her entry to the system. That was on 4/10 and it is now 4/18 and still no shipment of medication. I'm supposed to inject in two days. Customer service representative just hangs up on the call. Email and you get generic email returned. I cancelled my service and am now trying to get through to Lilly Direct.

Remedy Meds is a scam. I have been on Semaglutide for 4 months and only lost 8.5 lbs. They first started charging $299.00 on my account monthy on the 21st, then the 19th, then 18th and now the 14th. The first dose was in a non pharmaceutical grade bottle with a twisted label and was shorted 50 units. I discovered the shortage as I work in the medical field. I talked to the doctor about not losing any weight at all the past month. He did not increase the dose or offer any solutions to my problem…only took my money. I hope you take this information into consideration before doing business with this company. There are many scammers out there just after money. And, even more pharmaceutical companies the could care less about your well being.

Received a broken vial of medication. Took several calls to get help. Finally received correspondence it would be replaced. However did not occur. Yet they continue to charge me. This is a subscription apparently. You’re not paying for the medication. I was not aware I would still be charged regardless of not receiving the medication. Do not rev.

I have been with Remedy Meds for few months and the problems started when they changed pharmacies. I have been out of refills since March 27, calling, writing, and NOTHING has been done. UPS lost the package and I already paid for this!!! They even had the nerve to charge me for the next month's refill without even caring/taking care of the replacement they OWE me!! Terrible customer service, nurses? Good luck if you get a person who actually cares to listen to you! I am now taking legal advise on this! NOT WORTH the time or your money!!!!

This company is incredibly unprofessional. I had been a customer for several months. I was supposed to get a new supply this week, but for 8 days now they have been giving me the runaround, forcing me to make multiple phone calls to find out where my order was, until finally this afternoon someone told me the truth. I cannot have L-Carnitine; I am hypothyroid and it makes me ill.

I had been receiving tirzepatide injections for 2 months without any issues — until Remedy Meds switched to a new compounding pharmacy (Boothwyn Pharmacy) and began including NAD+ in the same vial without informing me. After my most recent injection, I experienced severe side effects: full-body hives, swollen lips, burning soles of my feet, upper back pain, intense itching, throat tightness, and trouble breathing — symptoms that only subside while Allegra is in full effect. It’s been 4 days.

Semaglutide or saline? After experiencing unusual symptoms, I requested contact with a medical professional. An email was received promising a response within a 24 hour window. After no contact, four days later I again made a request. Three days later, another request. Another three days I made a third request. Each canned reply sent by "customer care" promised a medical professional would reach out within 24 hours. I never received a message from a medical professional in response to my questions. Each email was a repeat of the last which included the recommendation to reach out for any questions.

Avoid Remedy Meds. I wish I had. Take a look at their website. Also look up their Board of Directors. From what I can see the company is located in NJ with 7 employees. This is a fairly new company advertising weight loss medication. Exciting. I was misled from the start. Everyone you will speak with is taking calls outside of the business location. They are contractors. Is this a red flag or business trend? Nevertheless, I bought in.

Absolutely horrible service. I met with the provider, she was great mind you, she said she sent my prescription to the compounding pharmacy, and another to my own pharmacy for nausea which I was able to pick up. I was also to get lab work done within 90 days. I went ahead and got the lab work done in 3 days. 8 days later, still no shipping notice so I called customer support, who verified my details and found no issue. 2 more days, still no shipping update so I sent an email, where they informed me I had to have a tele-visit to review lab work before the med would ship (this was not true, but OK), had a follow up visit where the provider told me there was no need to have the visit and the med should have shipped.