Remedy Meds Reviews
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About Remedy Meds
Remedy Meds is a telehealth company that provides weight loss consultations and prescriptions for GLP-1 weight loss medications. It offers a convenient, discreet way for people to seek professional help, support and guidance throughout their weight loss journey. Through its online platform, users can connect with health care providers and receive personalized treatment programs in 49 states.
Visit remedymeds.com- Unlimited video calls with clinicians
- Personalized treatment plans
- Fast prescription approvals
- No long-term contracts
- Not covered by insurance
- Not available in Louisiana
- Only offers semaglutide and tirzepatide
Remedy Meds Reviews
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Reviewed Feb. 5, 2026
Went from Zepound to a very low dose of Custom Semaglutide/Cyanocobalamin. Pharmacy: Belmar Compound Pharmacy. Dose: 0.8mg (SEM_RED) 0.8mg (CB12). Vial Size: 5 mL. And it isn’t working whatsoever. I’m on my 2nd week and hungry throughout the day and have not continued to lose any weight. The “Licensed nurse” who did my intake was not professional rushed me off the phone and was very short and rude with me. I immediately hung up and wanted to cancel however, they pushed my order through and I had no way to cancel so I was stuck paying the month. I figured I might as well try it, and I am not experiencing any positive results. They use a compound pharmacy and mix the medication with vitamin B. It is very expensive for what I’m getting. I would not recommend this company.
Thank you for your feedback, we understand you are frustrated with not feeling any results after your first order with us. We always recommend meeting with one of our clinicians if you feel as though you are not seeing the results that you had hoped for quite yet. For clarity once an order has been placed we are unable to stop or cancel that order which is why a refund was denied.

Reviewed Feb. 5, 2026
In line with all other reviewers, Remedy Meds charged my account for months without providing any services. They require you to request a refill of meds, consult with a clinician before supplying services, yet still charge you even though they do not respond and or when you do not request a refill. You have to call to cancel and it is nearly impossible to get access to a live person. Even if you do request cancellation over the phone, your account will still be charged. I was charged twice in one month and never received any services from them. This business model is a scam, find a reputable vendor who actually provides the services they make you pay for.
Our team is sorry to hear about the frustration you experienced. For clarity, Remedy Meds is a subscription service which means every 28 days a charge will be posted regardless of wether a patient has submitted a refill request yet or not. Furthermore- cancelation requests can be submitted through the patient portal online so that you do not have to call in if you do not wish to.

Reviewed Feb. 5, 2026
They will take the money from your account before they ship their product. The 1st month was fine. The 2nd month they sent a prescription to have blood work done. I’d already done this through my Dr. the week before. During my initial interview, I understood that I would need to get labs done before the 3rd dose would be approved. They delayed shipping out my 2nd dose because they were waiting on my labs, but no one told me this. I called, they could see my labs had been uploaded, they would put in a “ticket” and someone should reach out to me within 48 hours. I call after 48 hours, I’m told the same thing, they will put in a ticket. I received an email asking for the labs again, but it had been confirmed by 2 reps that the labs were received. This was 9 days AFTER they took my money from my account. You can’t speak to anyone verbally except customer service, it’s all by email with a “48 hour” turnaround. I’m so disappointed.
Our team is sorry to hear about the frustration you experienced. For clarity, Remedy Meds is a subscription service which means every 28 days a charge will be posted regardless of whether a patient has submitted a refill request yet or not.
Reviewed Jan. 31, 2026
BE WARNED. This merchant - Remedy Meds - Which also goes under different names participates in dishonest business practices. They will charge your credit card many fees and will refused to take them off. Reached out to Management at my credit card. They state they have many complaints and are investigating. The trouble is that the merchant has a fine print no one notices. My credit card company told me they are trying to cancel their contact since so many customers have been impacted by Remedy Meds dishonest business practices.
Our team regrets to hear about your frustrations surrounding our billing policy, thank you for your feedback.

Reviewed Jan. 31, 2026
They scam me after 7 month with them. When I cancelled, they charged me at the same day of cancellation 248.99 $ and I called them and their answer that the subscription is non-refundable while the renewal date was a week after the cancellation date. Do not deal with them. They give me hard time because I want to stop for a while. There is more better companies with no subscription. I have their cancellation at Jan 3rd and the same day they charged me before the renewal date 248$. Do not use them. Stay safe.
Our team regrets to hear about your frustrations surrounding our billing policy.
Reviewed Jan. 30, 2026
Beware of this company. My wife and I are out $2,900 in the past 10 months as a result of bad business practices. She joined in February of last year and got sick from the meds. She immediately called and cancelled her prescription/subscription (299.00 monthly). We just found out that the have been billing her for nothing.... No help, no drugs. We contacted and they said tough luck Charlie.... No refund and no credit!!! I will be reporting to the BBB, the county and state where they do business.. Buyer Beware!!!!
Our team regrets to hear about your frustrations surrounding our billing policy.
Reviewed Jan. 29, 2026
I have been on Tirzepatide with Remedy Meds since August 2025 and have lost 23 lbs. It is now January 2026. I think that is a little slow.. I asked for my dosage to be increased, they finally did. I usually get 4 maybe sometimes 4 1/2 weeks worth of meds. They changed pharmacies recently and the first batch was fine. The second batch I got was short of one week. I called and emailed back and forth a lot.. It was ridiculous to keep sending photos of the last vial sent to me. I soon realized that they didn’t believe me and wasn’t gonna send my week owed that I paid for so I cancelled with them. I've since signed up with another company at $149 a month instead of $398 per month and not get shortchanged! Remedy Neds lost a good customer over cheating me out of one week's meds!
Our team regrets to hear about your experience and we wish you the best in your journey!

Reviewed Jan. 28, 2026
Pure scam. Took 10 months of cc payments sent 1 month of meds then stopped. Contacted them, got a commitment to credit me for those payments with glp1. Then they reversed saying the subscription cost of 299 each month doesn't include any medication.
Our team regrets to hear about your frustrations surrounding our billing policy.
Reviewed Jan. 24, 2026
They required a doctor's release after I had to pay upfront for the first month before they would ship anything. The website indicated a money back guarantee. My doctor would not provide the release and when I informed them of this, they canceled my account and refused to refund my money. I never received anything from them other than them telling me I needed a doctor release to participate.
Our support team should be able to assist with your refund if you were deemed disqualified for services, we are sorry to hear about your experience and appreciate your feedback.

Reviewed Jan. 22, 2026
This company is nothing short of a scam. I cancelled my membership by phone and was assured it was cancelled but I was unable to login to the portal to confirm and what do you know they still drafted my account for the membership fee 2 weeks later. I called and emailed and their AI system just kept telling me that they do not refund after the billing cycle. I am writing the BBB and am notifying the state as to their deviant practices. Buyer beware.... Do not use this Company.
We regret to hear about the experience you had upon canceling and still later receiving a charge. If your account was not truly cancelled prior to your next scheduled billing date, then that charge would not be eligible for a refund as this is a subscription service where a charge is posted every 28 days regardless of wether medication was requested or not. If this was a mistake on our end then our support team can help assist with the charge.
Reviewed Jan. 21, 2026
Zero weight loss, no appetite suppression, no sensation of being full (satiation). Waste of money. I was told the very weak dosage would be increased...It was not. Claimed the effect would soon talke hold….it had no effect. Getting an explanation for repeated weak dosages was a complete waste of time. Sent them pictures of the vials, packaging materials, patient instructions….and Remedy just kept repeating their demand for the same data over and over over and over… I can only assume they sent saline water.
If you are feeling like you have not experienced the results you had hoped for quite yet, then now would be an excellent time to schedule with one of our clinicians to discuss your goals and reaction to the medication so far. They will be the best person to address this concern as a tweak in your treatment plan may be suggested to better support your journey!

Reviewed Jan. 21, 2026
Buyer beware! Be sure to read the small print and refund policy. I ordered medications from this company and initially although pricey, it was easy and came quickly. The problem. They automatically take payment each month prior to your next appt. My next appt, they decided due to lab work I wasn’t eligible to receive the medication. So now I had to cancel the subscription, but they already got the second’s month payment and they will not reimburse under any circumstances. Sounds like a scam to me.
I apologize for the discrepancy in services, if you were deemed disqualified after meeting with a clinician then our support team should be able to assist with the most recent charge.
Reviewed Jan. 21, 2026
If I could give a zero I would. They steal from people. They took 3 months money from me with no product. Not good business. Do not go with this company, try anyone else. They refuse to refund but agree no product since October. This must be illegal. Gonna call channel 5.
We apologize for the confusion surrounding our billing policy. Due to Remedy Meds being a subscription service, that means a charge will be posted every 28 days regardless of whether medication was requested or not. Due to our billing policy we are unable to refund the requested amount.
Reviewed Jan. 20, 2026
I went online to this company in about July or August, 2025. I had to put my payment information in, which was an HSA account, prior to finalizing. I wasn't approved and NEVER received anything from them. Yesterday, 1/19/26 I was getting my tax information from my HSA account and found that they have been taking $398.99 out of my HSA for 6 months, as recently as 1/14/26. They never shipped me anything. All of those payments are now being disputed by my HSA company. DO NOT USE THEM. THEY ARE THIEVES!!! Stephanie **
Our team regrets to hear that you were disqualified for services and were not refunded upon being charged, and subsequently charged for additional months. Our support team should be able to assist you with these charges.

Reviewed Jan. 20, 2026
I signed up with Remedy Meds for weight loss medication. Initial experience was great. Unfortunately, I had a bad response to the medication, so I quit after two weeks. When they reached out to me about a refill, I notified them that I would not be refilling because of this reaction. I never heard from them again. Imagine my surprise when auditing my credit card expenses, I find that 3 additional charges had been made for a total of $1,196.97!
I immediately called their customer service number to discuss. A very polite person very quickly "canceled my membership" and told me the refund would be handled in 24-48 hours. I was actually quite impressed with how efficient that was. Only to receive what appears to be an automated email less than 10 minutes later, saying they were not refunding because this is a subscription service and that I should refer to their Terms & Conditions. I called customer service back immediately, and the person told me I had to email billing because they couldn't handle billing questions.
I emailed them right away and have yet to receive a response or a credit. That is horrible customer service and a very unethical business practice. At a very minimum, when I responded to say that I wasn't going to use the medication, someone could have been clear that I had to "cancel my subscription" to avoid being charged. The fact that you get no email saying you are being billed or any other notification that this "subscription" is ongoing, regardless of whether you are using it, is horrible. This isn't $10 a month. It is almost $400. For NOTHING. Beware!
Our team regrets to hear about your experience. Since this is a subscription service that means a cancelation request would need to be submitted through the patient portal to end your subscription with us. Due to our billing policy we are unable to refund the requested amount, however the billing department may consider applying those charges as a credit should you decide to re join.
Reviewed Jan. 19, 2026
The product they send is good and the online medical support is fine but they continue to bill your credit card even after you have asked gather to suspend their service. They have said on the phone the charges will not continue but they do. They refuse to offer refunds.
Since this is a subscription service that means a charge will be posted every 28 days regardless of whether a refill was requested or not. If there is ever a time where you know you will not be requesting a refill, then we advise patients call our support line to ask that their next billing date be moved back.

Reviewed Jan. 19, 2026
I didn’t have any issues until I stopped using this company. They charged me for three months worth of meds and I have not gotten any of those. They did reach out to me to tell me that they would give me the three months of medication that I paid for, however, I did my refill request two weeks ago and no medication has been sent to me. Even after I was told I would get the three months of free medication, they still tried to charge me again. Super frustrated with the company and I’m out three months of money for nothing.
Our team sympathizes with the frustrations you experienced. Since this is a subscription service that means a charge will be posted every 28 days regardless of whether medication was requested or not. It sounds like our team applied a credit to your account for the 3 months where you were charged and did not request a refill. If the credit did not apply to your most recent charge, please contact our support line for help.

Reviewed Jan. 19, 2026
Terrible. I want in on a class action suit if it happens! They keep trying to charge my credit card even though I canceled. Just today, somehow they tried to charge a credit card that I just got. I never even gave them the info! How can they do that??
I am sorry to hear about your concerns regarding these charges, I would recommend calling our support line to confirm that your account has been cancelled to avoid further charges.
Reviewed Jan. 10, 2026
Remedy Meds is awful. My first shipment arrive 1 day late and didn't do anything for appetite control. I have used compounded medicine before and it helped. Remedy Meds did nothing. I went up in units and my second order was 3 days late and arrived WARM. I called and they said it was safe to take and refused a refund. STAY away from this company. They only care about money and NOT customer service!
It can take time to get adjusted to a new compound, our medical team is available to chat with any time to discuss your reaction to the medication and discuss your goals as a tweak in your treatment plan may be needed. Additionally, it sounds like you spoke with a CMA who confirmed that the medication is still OK to use, since the medication is okay to use we are unable to refund the order. Thank you for your feedback.
Reviewed Jan. 9, 2026
Remedy meds was fast with doctor appointment and mailed script on time. But when it came time to refill my script I spoke with them and told them to cancel my order and I would no longer be ordering from them. Five months later they charged my card on file with my permission and took almost 400 dollars and refuse to refund me saying my account was active and it wasn't. They told me to reactivate my account to get a credit which account was inactive before and I don't want their medication. They are a fraud company. Do not use. They will not leave you alone and will sneaky reactivate your account and charge you.
When a patient is no longer interested in services we advise patients to submit a cancellation request through the patient portal online so that they are no longer billed for serviced since this is a subscription based service. Thank you for your feedback!

Reviewed Jan. 8, 2026
Buyer beware! I have tried Semaglutide 2x and Trizepitide 1x through a med clinic, and Semaglutide 1x via online. Clearly, I'm familiar with these meds and how they affect my body. During the intake I was told I would be on a starter dose. I expressed my concerns about the low dose not being effective. My concerns were dismissed and I was sent the low dose. I feel nothing! Every other time I've used these med, within the very first day I felt reduced appetite, lack of food noise or cravings, it is glorious. It makes watching what you eat so easy. With this med, due to either the dose or the potency, I have been hungry and trying to power through without the aid of the medicine. This was a $400+ investment for a month for a med that has no effect.
I called them to share my concerns. They were completely dismissive and offered no alternative. Why would they? They got my money...and, NO REFUND. So I have heard of places who will keep patients on the starter dose for as long as 3 months. Let's review the strategy: You keep dropping the big bucks, they keep teasing you with, "not yet, but soon." Your progress is stalled, which lines their pockets, extends your treatment for even more money to them so they keep you on the hook. Having had so many other experiences where they didn't do that, I know it isn't always necessary. I can it for see a first time user, but these guys knew my story, took my money, heard my complaints and said "see ya". Listen, your options are numerous. Go to the next place on your list and skip these guys.
Our teams wants to express sympathy towards your frustrations. For clarity, patients start off at the starter dose unless they were previously prescribed a weight loss drug and can provide proof of the last Rx so that our clinicians can try to match your last dose. If this documentation wasn't provided to us, then patients begin at the starter level until a clinicians either deems they are eligible for a dose increase- or if the patients requests a dosage increase that a provider approves.
Reviewed Jan. 7, 2026
I did not have a problem with this company for the 6-8 months I was using their product. While the "gradual" increase in dosage for the first three months was next to pointless, (and an extreme waste of $900 bucks) I finally got to a level that I was losing weight on. While I'm extremely happy about the weight loss, when I went to cancel my medications the company wound up charging me the $299 monthly fee, they refused to refund the last charge they made, claiming that "Oh, you can just reactivate your service and we'll send you the next vial". I told them "I don't need a "credit" if I'm never using the service or these meds again since I'm down 70 lbs and have become very active."
Still, refusal to refund money for a product that was never delivered is a horrible business practice. Claiming something is subscription-based does not take away from the fact that you still have to provide A PRODUCT... But I'm not giving up, I'm discussing my options with a few friends who are lawyers. Looks like a lot of you in here have had the same concern, I've been advised there is a strong case that we could start a class-action lawsuit against Remedy Meds for literally stealing from consumers.
Thank you for sharing your feedback. Sometimes it takes a few months to adjust to the medication which is why our clinicians have patients build up to higher doses. Our team is thrilled to hear about your progress but regrets to hear of your frustrations surrounding our refund and billing policy. Since this is a subscription service, a charge will be posted every 28 days regardless of whether medication was requested or not.
Reviewed Jan. 6, 2026
Jerked me around for a week. I complied with all of their requests and they kept adding more. Got doctor approval. Uploaded that. Said they would ship. They didn’t. Came up with more reasons and delays that I finally canceled. Unacceptable business.
Our team regrets to hear of your experience with trying to obtain your order. We will review your feedback to improve upon our services, thank you for sharing your experience.
Reviewed Jan. 5, 2026
They seem to be so professional in their initial contact, but beware, I feel they are a con job... I waited at my appointment for a clinician to turn up but no avail... I called to see what happened to my appointment, how I interpreted the response was it was almost my fault and don't worry we will see if we can find you another appointment today or reschedule... NO! I'm the consumer, look after me, I'm sick of the one paying for bad service... I have contacted my lawyer to be on hold, I have Remedy Meds for a refund, let see how this proceeds.... There are so many companies doing this now, find the best one! Looking at the other reviews I dodged a bullet!!
Our team regrets to hear of your experience during your scheduled appointment time. For clarity, since this is a subscription based service- a charge will be posted every 28 days regardless of whether medication is requested by the patient or not. Orders are only sent out once a patient submits a refill request, and once the order has been placed we are unable to cancel the order and refund the charge. Thank you for your feedback!

Reviewed Jan. 3, 2026
Absolutely dissatisfied. This company continued charging me monthly for six months without any notification, invoices, or receipts. I was completely unaware the payments were still being taken until I reviewed my bank statements. This feels deceptive and irresponsible, and resolving the issue has been unnecessarily stressful. I do not recommend doing business with them.
Orders are only sent out once a patient submits a refill request, but please keep in mind that billing occurs every 28 days regardless of whether medication is ordered or not. If you know you will not be requesting a refill for next month you can call our support line and ask to have your next billing date moved back so that you are not charged for a month where you did not request medication.

Reviewed Jan. 1, 2026
This company is a complete scam. They charged our cc and never sent the product. When we asked for a refund they would not give it they said they are. subscription based company. They need to be shut down.
Orders are only sent out once a patient submits a refill request, but please keep in mind that billing occurs every 28 days regardless of whether medication is ordered or not. If you know you will not be requesting a refill for next month you can call our support line and ask to have your next billing date moved back so that you are not charged for a month where you did not request medication.
Reviewed Dec. 29, 2025
I was going to switch my medical company to Remedy Meds, but after reviewing the reviews with 102 negative comments, I think I will pass. They only have 4 positive comments that tell me all I need to know.
We appreciate you taking the time to consider Remedy Meds.
Reviewed Dec. 28, 2025
Please be very careful with Remedy Med. Don’t give them access to your credit card. They will charge your credit card without authorization. They have been warned by FDA. Don’t be a victim. They will not refund your money.
We are sorry to hear of the frustrations you faced surrounding our billing policy. For clarity, due to this being a subscription based service that means every 28 days a charge will be posted regardless of whether a refill request is submitted by the patient or not. If there is ever a month where you know you will not be requested medication but would like to remain active for future orders- then we kindly ask that you contact our support team to have your next billing date adjusted.
Reviewed Dec. 22, 2025
Total scam. I used this service, and it was fine while I was using it. When I was done, I cancelled the service in November. December 19th, they charged me again. When I called on the 21st, the woman I spoke with said that she made certain the service was cancelled, and they would be issuing me a refund. Instead of issuing me a refund, they emailed me and told me they would not be refunding the charge, and would be charging my card again for another $400 on the 28th.
Orders are only sent out once a patient submits a refill request, but please keep in mind that billing occurs every 28 days regardless of whether medication is ordered or not. If you know you will not be requesting a refill for next month you can call our support line and ask to have your next billing date moved back so that you are not charged for a month where you did not request medication. Thank you for your feedback!
Reviewed Dec. 15, 2025
The first prescription of course was super-fast and very easy. Refills however have been a nightmare. The 2nd refill had to call to see what the holdup was, made a virtual appointment with the doctor. It wasn't until 2 weeks after that until I got my refill. Had no tracking info on it, had to call just to get that. I am on my third refill. Made the request on December 8th, they even charged my card a WEEK before my request. Got an email saying it will take 24 hrs to process my request. A week later nothing. How are you going to charge 398.00 and NOT process the refill. What a joke. This will be my last refill with them.
We sincerely apologize for the delays and frustration you’ve experienced with your refills and billing. We understand how concerning it is to be charged for medication that is not processed or shipped promptly. Your comments have been shared with our operations, pharmacy, and finance teams. Thank you.

Reviewed Dec. 11, 2025
Don't be fooled! You pay almost $400 per month even if they decide not to fill your prescription! They've been charging me for 4 months and I only received the first dose. Read the fine print. You are paying for "access to their resources" not the actual medicine. That, to me, is a full blown scam!
We sincerely apologize for the frustration and confusion you experienced with billing and medication fulfillment. We understand how concerning it is to be charged for a subscription when medication is not received. Your feedback has been shared with our operations and finance teams. Thank you.
Reviewed Dec. 10, 2025
They will steal your money and not send product. Cancelled in November and they still charged my card in November and December without sending any medication. They are a fraudulent company. Buyer beware.
We sincerely apologize for the charges you experienced after canceling your subscription and for not receiving the medication you expected. We understand how concerning it is to be billed for a service that was canceled. Your feedback has been shared with our operations and finance teams. Thank you.

Reviewed Dec. 10, 2025
I was diagnosed with a heart condition and had to have surgery also. I spoke with Remedy staff on the phone to put my order on hold in Sept. I continued to get billed for meds not ordered or received. I have asked Remedy Meds to pull the call with their staff and refund me. I have written about 30 emails to date asking for a refund or to speak to the owner of their company, They refuse to help.
We sincerely apologize for the frustration and stress caused by the billing issues and lack of resolution you experienced, especially given your recent health challenges. We understand how concerning it is to continue being charged for medication that was not ordered or received. We are committed to learning from this feedback to improve our processes, accountability, and patient trust.
Reviewed Dec. 3, 2025
I have had a terrible time getting my refill... Here are the notes to them and a timeline. Very frustrating. I ordered my refill November 12.... 22 days ago and still no prescription. I want a member of management to contact me. I want you to share this timeline with them, I want someone to contact the pharmacy director not by activity or digital message but by calling and having an actual conversation with them. Here is the timeline:
November 7 - Refill Reminder. November 12 - Requested my refill (Spouses prescription ordered the same day) - November 12 - Acknowledgement from pharmacy - "order to your door in 3-5 days". November 12 - 2 minutes later got note from Tyquitta **, Nurse Practitioner - saying I would benefit from Tirzepatide. November 13 - Prescription Pause (not request) - I asked a question about it due to an upcoming survey. November 14 - Spouses Script Arrives. November 22 - Called to ask why my script had not been filled. "It looks like your script is paused, redo the reorder survey". November 22 - Reorder completed. November 24 - Note from Remedy Meds Support - "We need to verify if you have any documented allergies to tirzepatide, as the pharmacy was unable to dispense the medication due to a potential allergy concern. November 25 - I replied - "I do NOT have an allergy to tirzepatide".
November 25 - Reply from support, "You need to make and appointment with a nurse practitioner".... (Appointment #2 for the same script.) November 26 - Support reached out and apologized stating that they would get back with me with next steps. November 26 - made an appointment and met with your provider. November 26 - Message from pharmacy - "order number ** your script is being filled and will be at your door in 3-5 days". November 26 - note from Tolulope **, Nurse Practitioner stating that order is approved - seemed more introductory like this was my first order. November 27 - Allergy Concern email from support, "Could you please reply to this email and confirm if you have any documented allergies to Tirzepatide?" November 27 - I replied - two appointments and four messages later, I am NOT allergic to Tirzepatide.
November 27 - Message from support - Another apology from support "we will get this resolved and get right back to you". November 28 - I replied with a strongly worded message regarding your disjointed communication and asked to speak to a manager. November 29 - No reply so I replied back asking for an update. November 30 - in the evening a very nice lady called. She said that she read through my file, and admitted that multiple mistakes were made. The pharmacy was closed on Sunday but first thing on Monday they would be notified and the script would be on the way. A $50 credit was issued for all the problems. Was told by her, "Do not contact the clinical team or nurse practitioners again, we have this resolved".
November 30 - later that evening - message from support - "our clinical team is here to help, please contact one of our nurse practitioners to have your concerns resolved". Jeez people really? December 1 - contact support by phone, they put me on hold "everything is fine, the pharmacy will get out your script right away". December 3 - NOTHING!!!
We sincerely apologize for the frustration and delay you’ve experienced with your refill. We understand how concerning it is to wait over three weeks for a prescription. Your feedback has been shared with our operations, pharmacy, and management teams. Thank you.
Reviewed Dec. 2, 2025
Remedy Meds Black Friday Deal only available to new consumers, even though the advertised ads never states that. No loyalty to existing customers, but for the most to attain new costumers with the $100 off every month forever. But in the meantime Remedy Meds wouldn’t honor the sale for existing customers and it was an easy decision for them to lose me entirely as a customer than simply honor the discount given to new members. I will continue spreading this truth on every review possible so that others can see how this company treats its customers.
We sincerely apologize for the frustration and disappointment caused by the Black Friday promotion. We understand how concerning it is when promotional offers appear unclear or are not available to all customers. Your comments have been shared with our marketing, operations, and customer support teams. Thank you.
Reviewed Nov. 30, 2025
I canceled my service with them one month after I began. They continued to charge my credit card 398.99 for two months after and would not refund my money stating that I never canceled it. Also, I never received any medicines from them after I canceled, but was still charged.
We sincerely apologize for the serious billing issues and frustration you experienced after canceling your subscription. We understand how upsetting it is to be charged for services and medication that were not received, especially when you had taken steps to cancel your account. This experience does not reflect the level of service we aim to provide. Your feedback has been escalated to our operations, pharmacy, and finance teams to help prevent similar issues in the future. Thank you.

Reviewed Nov. 28, 2025
Cancelled 10/13, charged 10/17 and 11/17 for services. When contacted - they indicated no refund. Disputing with my bank. No results with product - bad refund process. WARNING. This company is a total scam. Buyer beware.
We sincerely apologize for the frustration and concern caused by the charges after your cancellation. We understand how upsetting it is to be billed for services that were not received. Your feedback has been shared with our finance, operations, and customer support teams. Thank you.
Reviewed Nov. 28, 2025
Wrong dosage sent, I called. Nothing happened. I called back. They doubled the dosage so the first month was a waste. Second dose arrived hot and I emailed and called to demand a refund and cancel. I received a refund. They did not send a new vial or cancel! They have since charged my account 398.99 twice! They owe me 1097.96. I lost no weight and they did not do their job, no follow through, no one available and when they did all they were late! I am starting a civil suit against this company and I see many others on her 91 that had the same issues and their medication is not FDA approved! I can be contacted **. Or just keep your eye peeled for civil suit against Remedy! They are thieves and liars!
We sincerely apologize for the serious issues you experienced with medication fulfillment, billing, and customer support. We understand how upsetting it is to receive the wrong dosage, experience delays, and continue to be charged after requesting a refund or cancellation. Your experience does not reflect the level of service we aim to provide. Your feedback has been escalated to our operations, pharmacy, and finance teams. Thank you.

Reviewed Nov. 26, 2025
I’ve been with Remedy Meds for 16 weeks and have lost 40lbs. The medicine stops food cravings, you still need to diet though. Wonderful way to lose weight. It is a monthly subscription and if you don’t order medication they will charge you anyways. The subscription includes the medication. Always pleasant on the phone and no problem with the pharmacy or shipping. I highly recommend them.
Thank you for sharing your experience! We’re thrilled to hear about your success and the 40 lbs you’ve lost over 16 weeks. It’s great to know that our medication, along with your efforts, has helped manage cravings and support your weight loss journey. We also appreciate your kind words about our customer service, pharmacy, and shipping process. Your recommendation means a lot to us, and we look forward to continuing to support you.

Reviewed Nov. 25, 2025
This company is very deceptive in their practices. They call themselves a subscription service even though that is extremely unclear. They overcharge for their product. The process for keeping the prescription is onerous and time consuming. And if you're unable to go through all the steps, they don't send you the product but DO continue to charge you no matter what. I am out $900 for three months of charges and have finally supposedly managed to cancel it but according to their email: they are "unable" to offer refunds DESPITE the fact that I never received the product. Paid $900 for NOTHING. Absolute insanity. DO NOT use this company.
We sincerely apologize for the frustration and concern caused by your experience with our subscription and fulfillment process. We understand how upsetting it is to be charged for services and medication that were not received. We are committed to learning from this feedback to improve transparency, accountability, and the overall patient experience. Thank you.
Remedy Meds Company Information
- Company Name:
- Remedy Meds
- Address:
- 480 Morris Ave.
- City:
- Summit
- State/Province:
- NJ
- Postal Code:
- 07901
- Country:
- United States
- Website:
- remedymeds.com

