Remedy Meds Reviews

The product from Red Rock Pharmacy is total garbage. I have used compounded semaglutide, in the past from other pharmacies with Remedy Meds, and had amazing results. When trying to talk with physician and customer service, there was no concern on Remedy Meds' side about the product coming from Red Rock.

Remedy Meds has good customer service and they are reliable in ordering and shipping, however, be very careful about having payments taken directly from your checking account as Remedy Meds deducted $399 from my checking without there being a request for refill or receiving a refill. I had to cancel my membership. I couldn’t take a chance of this happening again. They did refund me both payments, but it was not a good experience.

Absolute Worst Customer Service Experience Ever – Avoid Remedy Meds if you’re considering them for your prescriptions. I set up my video call with the so-called doctor on August 9th, but neither one of us could get the app to work, so the doctor just called my number directly. After talking everything over for a short time, she informed me that they would not be able to supply my Tirzepatide prescription if I lived in Alabama (I do). She tried to switch me to Semiglutide but I didn't want that drug. She told me that I would not be charged, that my subscription would just be cancelled. They charged my card $399.00 anyway. I called again a few days later and spoke with someone that was very nice. They assured that I would receive a full refund due to the cancellation. I decided to dispute the charge with my credit card company; they issued an immediate credit to my account on August 14th.

I tried Remedy Meds. The product did not work. Tried to make a video call with a provider to adjust the dose, instead I had phone call which was pointless. Then I received an email adjusting the dose to twice a week, which I will not do. They were going to charge my Apple Card without permission. Stay far away from Remedy Meds.

I was told after a 10 minute visit with their online dr that I needed a release from my Dr to qualify. That I currently did not qualify. It takes 3 months to get in with my Dr. They keep billing after providing no meds and no services. I ask for a refund via phone. I was told that refund would be issued and I would be billed once I did qualify, if that even could happen. I then got an email saying they changed their mind and I'd be billed no matter what. I called and canceled my subscription. My trust is gone. They lied to me and billed me without any services rendered.

I dealt with this company honestly and they took my money and provided only minimal services. They are a ripoff and should no longer be in business. My first trial with them they promised to give me enough meds for three months as I travel in Europe for work. And when it came time to order, they would only give me a month’s worth. I should have known better, but tried to do business with them again and they took my money and I got nothing, no meds and no refund. Just a lame excuse that once a prescription is sent to order they could not refund. I never got the meds either. $279.00 is gone out of my account and in my opinion, I call that theft! Don’t deal with these people, they are not upfront with their policies and will take money they don’t deserve. CROOKS!

Waste of money: Slow to increase dosages wasting months of payments, then appetite suppression never lasted longer than a few days. Poor substitute for the real thing. Don't get taken advantage of as I have been.

On September 5th, I subscribed to Remedy Meds after reading review and thought to give it a try. After paying $179.00, I scheduled an appointment with one of their clinicians. After a very sketchy conversation with someone who didn't speak like a MD, I did some more research. I was alarmed by what I read, so I immediately called that same day and cancelled my subscription. I was told I would receive a confirmation email. Later that evening I received an email stating that they were not refunding me because the RX was already written, even though the medicine was to take 72 hours for the pharmacy to process. I demanded my money back, but they refused. Beware, Scam Do not Use.

I have been on Tirzepatide prescription for 4 months now and have only lost 16 lbs. 2 of the months I didn’t receive my meds on time. So that’s 100.00 a pound. Definitely a waste of precious funds! Every time you call you have to go over complaint from start.

Remedy Meds did not have permission to charge my account after I canceled my subscription and closed my account. They charged my account on 2 separate occasions in July and August. The only order I made was on April 1, so I have no idea why I was charged in July and August. I never received any product from them either.

I paid this company for the first month of meds and doctor visit that said $199 only they charged me $299 only. I never received the medication as it said it was delivered to the wrong address and they never called me or shipped a new shipment. After I notified them that I filed a FedEx claim on their behalf, they were reimbursed through FedEx Plus. 3 months later, I still have not received my $299 back. They sent an email stating refunds take 90 days to process! (Really!) THIS COMPANY IS A SCAM THAT SELLS DILUTED, WATERED-DOWN MEDS. Save yourself money because like me, you may not even receive anything. It look like I am going to have to sue to get my money back, in which I will sue for a lot more money. Total waste of time, they are based overseas and you cannot understand one word that they say either!

I strongly advise staying away from this company. I recently signed up and completed their clinical intake process. After the consultation, I was prescribed Semaglutide and promptly charged $220 for a 1mL (one-month) supply. After speaking with my primary care physician (PCP), I was advised not to take Semaglutide and to request Tirzepatide instead. I scheduled another video consult with Remedy Meds, and the clinician approved the change. Shortly after, I was charged an additional $173.45 for the Tirzepatide. Despite this, my online portal still showed the old prescription (Semaglutide). I called multiple times over the next four days to get it corrected and was repeatedly assured it would be updated. It never was — and I ultimately received the wrong medication.

My first two months were uneventful and I was losing weight. The third month the pharmacy sent a double dose? I was told that I only got one dose and the next month they increased my dose which I was happy about but it came from a different pharmacy in another state. My body reaction to it was nothing like what I was expecting. I felt so awful I can't even describe it. I weighed Five pounds more over night when I took that new dose. I stayed in bed all day and took a lasik as I was really worried about the overnight water weight gain. It scared me to death and I canceled my order and asked for a refund. Once the order ships, it doesn't matter how bad it is, they WILL NOT REFUND YOUR MONEY!! I was certain they guaranteed your satisfaction but that is NOT the case at all! very disappointed in the lack of customer service.

I should have heeded the warning signs! The first month I received insufficient medication. Remedy Meds apologized! Month two was okay. Month 3 I received an almost empty vial of compounded Tirzepatide that would obviously not last for 4 weeks. I got the runaround when I complained. I sent pictures as requested and Remedy meds attempted to gaslight me into thinking that I had received the correct amount of medication. Needless to say I have now canceled and I am awaiting confirmation of the cancellation!

They changed what was added to my GPL1 this month and I am allergic to the added ingredients. After injecting the medication a red welt appeared. Took 4 days for the color to fade. I called and was told they “can’t” do anything about it. They won’t resend the original formula which worked fine with no reactions. They won’t refund me $299 that was paid. This company is dishonest and doesn’t stand behind their product.

I have become very frustrated with Remedy Meds. Like so many of the other reviews I have had a similar experience. I was going out of town and I sent emails and phone calls to hold off sending my medication. On one of the phone calls the customer service rep told me I needed to call the pharmacy to tell them to hold the order. After a few phone calls to the pharmacy someone told me the order has not been filled and he would cancel the order but I needed to call Remedy to let them know that they would need to reorder my prescription. I did that and another customer service rep said she would take care of it.

Started out great, first batch of medicine received was cold and worked well. 2nd month (first refill) showed up incorrectly packaged and was warm. After discussing this with Remedy Meds, they did nothing for me. The medicine did now work at all, due to the temperature it was shipped. It was easy to notice that the first batch worked and the 2nd batch was damaged or ineffective. They did not refund or replace the medicine...I spoke with an RN and they agreed with me and escalated but nothing was refunded or replaced. Far too high a cost for this lack of customer support. It was VERY hard to get anyone to respond once I was not happy with the first attempt.

I used Remedy Meds from January 2025 through August 6, 2025. For the first four months I was extremely satisfied with them but something radically changed two months ago. Whereas initially it was easy to schedule appointments with the practitioners and they were concerned and caring, it is now difficult to get appointments and it seems they are uninformed, not knowledgeable and couldn't care less. In addition, I receive text messages encouraging me to refill my prescription digitally without meeting with anyone. I finally cancelled my membership yesterday after talking to two different practitioners over the past week that had no idea what dose I was on and couldn't figure it out. I was then told I had to taper my dosage even though my weight has been stable (I lost 1 pound this month).

Complete nightmare. The second month of medication was supposed to arrive in a temp controlled container but it was hot to the touch. I called and told them and they refused to reship. At my next appt, the dr said I should not have taken it (the heat neutralized it) and yet they still refused a refund. I have called and called and every customer service rep agrees that it should be refunded but then accounting denies it.

The experience was extremely frustrating. The medication which was supposed to arrive on Friday did not come till Monday. I was told by Remedy Meds to refrigerate immediately the medication when it arrived and no later than 48 hours. As you can see, it arrived later than the time recommended by Remedy Meds and had lost its efficacy. Remedy Meds since they do not guarantee the prescription that I will be responsible for the sum of $298.99. This company is not an American company. Because they said they do not assure a timely arrival from their company I am still responsible for payment. I am paying for bogus medication. Do not use this company. The contract provides them for them to not have to require to deliver a good prescription. Watch out!

Remedy Meds delivered my wife and my medicine at a lower price. They shipped it poorly, and my product was hot. Her product was warm. I called them up and they said that that would be fine. We both gained weight, the product did not work. I called them for a refund after I did my further research and one of the intake. Doctors for remedy told my wife that the product would be no good. If it got warm or hot they denied my refund. I don’t recommend using them. They don’t back their product up and their shipping is very poor. They’ll probably get degraded product if you order from them.

This company was great for several months, the last two I have experienced EXTREME delays and I was charged for shipments I did not receive. The last shipment I received sat on a truck over the weekend in extreme Tennessee summer heat. Ice packs completely melted.

They charged my card for my second month and never sent the medication. After getting an email saying it had been shipped, I cancelled my subscription. Never received the medication and after multiple emails and phone calls, they finally admitted they hadn't sent it because I cancelled. Told me I had to reactivate my account to get the medication. Within a minute of reactivating my account they charged my card again! Multiple emails and phone calls again and they finally responded that they don't do refunds, that they would apply the duplicate charge to a future order. Not acceptable! Reported to the Better Business Bureau.

Very dissatisfied with Remedy Meds. They are very quick to fill your first order and take your money, but after that they do not seem to be of help on the phone and they don't have the answers for help. They are quick to take your money again but you receive nothing and they always want you to wait 24-48 hours to learn that still nothing has been solved. I definitely would not recommend this company!

Their site says billing is $299 per month but billing is $299 every 28 days which makes for 13 months per year. Last I knew, there are only 12 months in a year. Their terms of service to not explain the timing of their billing either. I only found this out as I am a new customer and I was charged on July 2nd and again July 29th. Not happy with their misleading and misrepresented billing.

I met with the provider, sent in the blood test results, paid the 299 fee; Medication was supposedly sent but received an EMPTY bottle! Two weeks later, I am still trying to receive info on a refund as they do not respond, call you back, or anything after they have your money. I am filing with my CC company to get my money back. STAY away!! Not a legitimate company! SCAM.

I ordered my package I requested tirzepatide. They tried to give me semiglutide, I told that is not what doctor prescribed they then charged me an additional 100 for tirzepatide. It is now 10 days. No meds. I have talked to 6 people. Not one could me an answer. I am demanding a refund. Stay far away. They are a scam.

As noted in prior reviews, this company is a scam. I also doubt the legitimacy of all of the rave reviews, given that their performance was so substandard that sure it is generalized to most people's experience. They did not show up for the first scheduled meeting, and when it came to my second delivery, they withdrew the money but didn't facilitate sending the product. They completely emphasize that you should take the medication the same day every week, but in order for that to happen for my second shipment, I would have had to receive the medication by tomorrow. Instead, when I called today, I was informed that it had not been shipped, but that they would try to send it out today, but were not a guarantee that. In any event, it comes from Texas and goes to New Jersey, allowing one day for shipment was not feasible.

Horrible experience with Remedy Meds. I have 6 emails that I sent that were not responded to. I did my first month, had my 2nd appointment and reorder from the first day I could July 10. 7 days later I still had not heard anything on my next shipment even though they took my money on the 10. I finally cancelled and asked for a refund and all of the sudden my meds are shipped. Now I'm 4 days past the day I was supposed to do my shot. When I called I was told the Dr. Never sent my prescription in. But another email said that the high demand on meds caused the delay. I do not recommended if you are wanted to be treated as anything other than just another number.

When I initially signed up it was a great experience. On July 1st it was time for a refill, 20 days later I still do not have my medication. I have spoken to Remedy Meds every day on the phone, 3 Zoom meetings with 3 different providers & still no medication. I have been blatantly lied to, my issue has been escalated multiple times, I have spoken with upper management multiple times & I'm still receiving the same lies & runaround. I have been told they have no record of appointments with providers. I've been told medication has shipped, that the pharmacy does not have my prescription, that my prescription had to be transferred to a new pharmacy & yet not one manager can pull strings to get my medication to me. Do yourselves a favor & find another company to get your medication from. Oh, they took my $400 on June 28th & I do not have goods or services. Do not use this company. There are better companies out there.