Remedy Meds Reviews

Much like everyone else, I would give this a zero if I could. My first order of Remedy Meds injectable GLP1 was fine. My second order, in July, got tied up by the shipping carrier and was stuck in their system (presumably Tennessee) for 48 hours before it arrived on my doorstep after 4 days of traveling. It was very warm and I was in contact with Remedy Med's customer service no fewer than 3 times with documented shipping information. They did absolutely nothing to replace it, so I was out $299. Then they had the audacity to charge me $299 for August and $299 for September despite me have zero contact doing a medical check in AND the did NOT send me absolutely any meds during that time either.

If I could give zero stars, I would. I only signed up with this company a couple of weeks ago and it is already not going well. First off, you don't get to see the contract you are signing until after you have paid them. I'm an adult and should have seen that as a red flag but my desire to lose weight was more grand than my common sense. I filled out the intake form and provided them my address for billing and shipping. I talked with the NP and she sent my script over to the compounding pharmacy (which they won't give you that info right off the bat). When I received the email stating that my script was sent to the pharmacy, I noticed they had an address that I haven't lived at in over 1.5 years. I called right away and spoke with some young girl who said she will try to get it fixed but couldn't guarantee anything.

On August 13, 2026, I signed up for your Semaglutide program and paid $179. On August 15, 2026, I completed the required virtual consultation with your physician and subsequently received confirmation that my order had been approved and processed. On August 18, 2026, a shipment arrived at my home address. Because the package appeared properly delivered and included cold packs, we placed the unopened box in the refrigerator and planned to review the contents after work on August 21, 2026. When we opened the package on August 21, we discovered that the shipment contained:

I was a RemedyMeds member for 16 months and received 16 prescriptions for Tirzepatide. However, they charged me for 17 months instead of 16 months and then refused to send a refund of the $398.99 that they owe me. The RemedyMeds Billing Dept. cannot be reached by phone and simply sends out boilerplate rejection emails when you request a refund along with proof of an overcharge. RemedyMeds is running a billing scam and needs someone to file a class action lawsuit against them to make it stop. Don’t make the mistake of becoming a member of RemedyMeds.

This company is crooked and not honest. They continued to charge me without sending medication and when I asked for refund they refused. Their billing department doesn't have a phone number so you can't talk to anyone. I am now disputing all of the charges through my credit card and seeking legal action. If this has happened to you please let me know. Would like to seek class action lawsuit.

I would NOT recommend this avenue for any medications. I signed up with Prime Health, an affiliate company but, Remedy Meds got my credit card number & charged me as well for 12 months. Even though I called 4 times to stop & refund my money. I received NO PRODUCT, No counseling, NOTHING from the Remedy Meds Side!! It is a total scam and it needs to be stopped!! Reading all the other reviews as well, We all need to write/call the healthcare fraud line and complain for action!!! Remedy Meds is making a fortune off us consumers!

Caution…Do not do business with this company. I canceled my subscription a week before my next installment date, and they charged me anyway. Now they are saying the charge is non-refundable once charged. There should be a class action lawsuit against this company. They are taking people's money after cancellation and w/o services.

I wouldn’t recommend Remedy Meds to anyone looking for a company that puts their customer service first. They are fine taking your money, But refuse to refund you, even when you never received two months' worth of medication. I was charged $299 in April and another $299 in July. I searched for my packages which never came. I called customer service, they said they were putting my request through to the refund department. Within hours I had a formulated mass message, stating they will not issue me a refund. Not only that, but I had fraudulent activity on my credit card that I used for the medication with them. Somehow, they managed to get my new credit card information to process the payment in July without my permission.

I purchased and received my product but if you don’t want the product anymore you better call to cancel as they kept billing me but not sending the product because I didn’t update my meds. They had no problem continuing to bill me for 7 months at $300 a month and not sending me meds.

I had a very disappointing experience with Remedy Meds. I was charged more than I expected, and as soon as I realized it, I contacted the company and clearly asked them to cancel the order, not ship the medication, and refund my money. Despite my repeated request not to proceed, they still shipped the medication. I had already made it clear that I did not want to continue doing business with them or receive the medication. I also called customer support and asked to speak with a supervisor, but I was not allowed to do so.

Terrible performance misleading at least! I was told I get the prescription from Elli Lilly with targeting three receptors called retatrutide, they also send me the drug against the side effects of retatrutide called Ondansetron. Was clear what they were supposed to be prescribed. Delivered was not the drug that he affirmed me that I will get but it was just regular tirzepatide which I told the online doctor I used before and I wanted to switch to the Lilly product. Call center kept me for 45 minutes waiting. Just to confirm that they do not prescribe. Retatrutide but only tirzepatide. Dr. ** was misleading from the start, since I’m the pharmacist myself, he knew exactly what we were talking about and didn’t tell me that he can’t do it. Some people could call a fraud. I still don’t have my money back and I can only recommend anybody to stay away from them

Cancelled but they continued to bill me and refuse to refund money. Never got the meds. AVOID THIS COMPANY AT ALL COST! Total Rip off.

I wish I had read reviews before ordering. The initial charge was 49. I was never told the next month's charge after I requested a refill. I thought I would have opportunity to review and approve the charge. Nope. They charged me $299. Apparently there is some fine print where this is a monthly recurring plan, so I was billed $299 the next month even though I did not request a refill. I requested a refund. This was denied even though I had not yet received the product I unknowingly paid for. The weight loss results the first month were decent. There was no additional weight loss. It is an ineffective product and a scammy company.

First prescription sent me 3 month supply and told me when I called to get a refill that I was supposed to throw away the second and third month of meds away, and that "technically" they deemed it that I didn't take any meds for 2 months. So I had to start over. But they send 2 to 3 months supply every shipment. @ $350.00 per month why throw away so much. If a doctor gives you a 3 month supply of meds you pay for and says "well throw away most of it So We Can Sell you More" makes no sense.

Be very careful of them. They took me for 4 months of payment without sending any medications. We asked they said they will not refund me because it's an automatic payment plan. I had stopped taking the meds because I wasn't losing any weight.

Remedy Meds claims I setup a “subscription” with them even though I have never received anything from them. They have billed HSA 7x for almost $500 each times even though I have not received any product from them. I’m now getting to use a lawyer to get my $3500 back that they pulled from stole from my HSA account. Beware!

I'll start by saying the medication they provide works. That said, you can get Semaglutide from various companies. Remedy Meds is very difficult to work with. They stopped sending my medication for 4 months, but continued to charge me every monthly. Now they refuse to reimburse the money. Steer Clear. Go to a different company.

Remedy Meds claims I did not cancel my “subscription” with them even though they have a record of my calling them. They have billed HSA 11x for almost $500 each time even though I have not used their services or received any product from them for over a year. I’m now having to use a lawyer to get my almost $5,000 back that they fraudulently stole from my HSA account. Beware of these crooks!

Charged for medicine they did not ship and refuse to issue credit. Total rip off.

Remedy Meds is a SCAM!! They sent me the wrong medication, they would not refund me, nor honor their %100 satisfaction guarantee. Communication is horrible, they don't have a phone number to the billing dept, only email, they would not even address the issue of sending the wrong medication! I'm currently disputing the charge.

Scam company. They do tell you that you will be charged monthly regardless of if they send a medication or not, but they mess around with your prescription, change things, don’t communicate they need more info etc. and then charge you but don’t send the medication like they say they are going to. Basically do anything they can to not send you anything while continuing to charge you monthly.

Back in the winter of 2025, I tried Remedy Meds compounded Tirzepatide. I lasted about 4 weeks before I gave up. Persistent nausea and the 24/7 sensation of having a stomach full of bricks, regardless of whether or not I had eaten. Vomiting and constipation. In my 65 years, I had never experienced constipation, ever. I cancelled after the first vial but was told I couldn’t receive a refund for next vial because it had already shipped. Who cares about $300, right? I’m a hospice nurse and therefore make a ton of money. :-/ I assumed that Tirzepatide was not for me and this was the problem. Fast forward to 2 weeks ago. Saw my primary MD. Due to high cholesterol, BP, and weight, we decided I should give the real stuff a try. Started Mounjaro with 0 issues or side effects. Remedy Meds users, beware.

Remedy Meds had great customer service and reliable delivery, however I was denied a refill by the provider after the $400 fee was taken. I was told I could get a refund due to not being able to receive my product. When I requested the refund, I was told I would not be refunded my $400 even though I could not receive my product, which was out of my control. I canceled my account shortly after I found out I could not participate in the program, which was only a few days into the new month, but still denied my refund. I was also told initially, I would not be charged until I refilled my prescription each month. The last couple of months, I was charged prior to even taking the refill assessment.

Do not buy from this company. I used them for 4 months, had to skip a month because of illness but still they took the money. When I asked to cancel my membership they said ok but I would not be getting the month I had already paid for. Everyone needs to do chargeback with their credit card companies for non receipt of product. Shameful.

I had a very disappointing experience with Remedy Meds and would not recommend them. I paid around $400 for my medication, and the package was delivered in a condition that led to it being destroyed—my dog got into it, resulting in vet bills and me being without my medication for an entire month. I provided Remedy Meds with photos of the destroyed package and everything that happened, but it made no difference.

Loved this provider at first. Switched to Remedy in September 2025 from a provider that was struggling to provide timely service. Communication was easy and I received my tirzepatide a couple days after my appointment. Product seemed very effective. Then after that first month I experienced some delays getting the refills in a timely manner. Sometimes I was missing my weekly injection due to shipping delays. Then my financial circumstances changed and I did not request a refill in January this year. I was charged the full near $400 January, February, and March, despite never using my membership or requesting any refills.

I've read through a ton of reviews on this page. First and foremost, this is a MEMBERSHIP. You have to speak with someone monthly in order for your dosage to be adjusted and shipped. If you do not cancel before the 28 days, you will be charged. It's in the fine print. Customer service and the dr's/ nurses have always been very nice and helpful.

The first month I got the med w no problem. The second month it was late. I cancelled. I thought that was it. But when I looked back I saw that I was charged for the month I canceled and told I need to read the rules better, that cancelling doesn’t guarantee I won’t be charged. So I reinstated it to get my credit. But they won’t give it back to me w this month. They want me to wait till April. They’re a joke and they’re prob going to keep messing with me. But now I’m stuck. Bad bad business. Hopefully I can get out of this before I get ripped off again. So sad that this is how They work. Such scammers.

I signed up for Remedy Meds in November 2024, expecting a straightforward subscription, but the process is much more frustrating than they make it sound. You are billed automatically every 28 days, but what they don’t clearly explain is that you also have to submit a refill request every three weeks. If you don’t, they will still bill you, but will not automatically send your refill. Once you submit the refill request, if the provider reviewing it decides you need a video call, your refill is put on hold until you complete that call, but you are still billed in the meantime.

PREDATORY. Remedy charges a $399 monthly for a SUBSCRIPTION. Regardless if you refill the medications or not. Research their reviews on other sites. They will not refund once the charges have posted. I was charged over several months even though I had not requested a medication refill, had not spoken with or used their telehealth services. Proceed with extreme caution

I loved the medicine! It worked great and I lost 20 lbs. However, their customer service is beyond atrocious. I had a shipment and I contacted them, advising them I would not be available and needed to adjust the shipping date to ensure I was there when the meds arrived. They said they couldn't do anything until after they got the shipping info from the pharmacy. Note: It took over a week for the pharmacy to fill the order once it was sent by the Dr. Once I received the info, I contacted them again to let them know of the issue. They said they wouldn't do anything until the shipment arrived. So I received the shipment (which was unusable as it day outside in 90+ degree weather for 4+ days) and contacted them and explained the situation. They said they would get me a replacement.

We tried one month, have been billed for five, have contacted them multiple times to close the account and they've neglected to do so. Class action lawsuit is waiting to happen, please initiate so we can get a modicum of justice.

I have been using Remedy Meds since last October. I have been using tries appetite undermy doctors direction, but because I am not a diabetic insurance will not pay for it therefore, I have been using a compound form of Tirzepatide. I came across Remedy Meds last fall, and was pleased to have a discount, and the monthly subscription was slightly lower than what I’ve been paying. The previous two years that I was on compounded Tirzepatide I have gone from 252 to 189. Then I started using Remedy Meds at 65 units, my doctor has prescribed 12.5 MG‘s for my weight loss journey. I was confused at the 65 units as it is not the same as 12.5 MG‘s and the fact that there was an added vitamin that turned the solution reddish pink.

Very disappointed and confused. Thought this was a business that took care of customers…. They were not. I had used for a few months and assumed that my auto pay meant I would automatically be sent the product prescribed by their medical professional. I received monthly shipment except in February. I was on vacation and not home with no internet access that since I was automatically being charged each month I would receive the medication. After arriving home I saw I had been charged however no medication had been delivered.

BEWARE! We started to order but did not complete it. They had our credit card. Charges started to appear on our bank statements. $199 and $299! They charged the card even though we never received any product, nor do we want any. I had to dispute both charges with my credit union. I also had to cancel my card and get a new one with a new number. They cannot charge me again but what a hassle!

Be aware!! I would give Remedy Meds a 0 star if I could. I'm not sure how a company can legally charge you for a product and never send it to you. They charged my credit card for 6 months, even though I was getting texts saying they didn't charge me because my info needed updated. The worst part of it all is they never sent me any product for those 6 months. I would say this company is a scam.

I was with Remedy Meds for 5 cycles, and neither lost or gained a single pound. While they advertised with a money-back-guarantee when I subscribed, they do not uphold that claim. This alone is fraudulent, but it gets much worse. Much like many others, I was charged for two cycles ($299 each, totalling $598) without receiving product. As a result, I canceled my subscription. Their billing department now claims the payments were for the subscription service, and they can just keep collecting without ever fulfilling any medication shipments.

So I just had to cancel my subscription with this company and I need everyone to know why. The natural progression for use of this medication, when used for weight loss, is that once you have lost the weight you switch to a maintenance dose (microdosing) however this company does not provide that. So once you have reached your goal you can either continue taking, and paying, for a medication you no longer need, you can stop the medication and gain the weight back or you can end your care with them and switch to another provider who offers microdosing. Now so you know, they do offer microdosing, but only to new customers.

This company does not honor the credits they give to your account!!! Beware! They issued me a $399 credit in January 2026, only to keep charging me another $399 in February 2026 and not honor the previous credit I had. I DO NOT RECOMMEND!!! It is a pity this happened recently. Their service had been really nice before this situation.

My card was charged, meds not shipped. Company refused to ship or return my payment. This is a consumer beware!!! We are still in dispute, company refusing to refund or send meds. I did cancel, they still refuse to budge. Since it's been over 30 days, the dispute continues. DO NOT trust this company! They owe me 199.00 or meds, they refuse unless I reactivate. I would be stupid to do that. This company stole my money, did not send meds. They confirmed meds not sent, theft!!!! Stay away from this company!!