Personal Trainer Food Reviews

!!!!WARNING!!!! I ordered their food, and they signed me up for automatic refills!!!! They sent me more food and charged me $800!!!! I had no place to put this food that I did not order! They refused to talk to me .. Don't order from them. They just might send you food you didn't ask for and they won't communicate with you at all!!!!

I did the larger package that included Breakfast Lunch and Dinner. The meals are very good in taste, the portions are a decent size for a "diet" plan. It is very convenient plan also. It only takes a quick 1-1/2 to 2-1/2 minutes to cook the meal in the microwave and you have a hot meal. I've even taken the food with me to friends' houses and didn't feel like I was missing out or cheating. The support is also very good. I only used the email method to ask questions, but found them very responsive.

My food arrived one day later than delivery date, it had been in transit for 5 days, the outer box was wet which I thought was from rain until I opened up the box and found the dry ice was completely melted and all of the food was completely defrosted, as the delivery was on Sunday I put the food in my freezer until I could contact the company, I sent them a video of the food right after I opened the box, I did not get a response so today I called, I ask if the food was safe to eat, the customer service rep sounded like he wasn’t even interested in what I was saying, he finally said they could send me a replacement but it would take 4 days to get here and they could put more dry ice in to see if that works. I told him I had no faith in the company and its shipping process and food safety so do not send, I’ll throw the proteins out and keep the veg, and will not order From or recommend them again!

PTF is quite simply, simple food. Preparation by the dieter is kept to a minimum, as everything you need is shipped to you frozen. Even the packaging is kept to a minimum as everything is shipped in steam-able "bistro-bags". Breakfasts are normally eggs and a protein, while lunches and dinners are a vegetable and a protein. Eat the food you are sent, have a couple of reasonable snacks during the day, and go for a walk. The weight WILL come off, and you'll know you didn't eat a lot of phony food to make it happen.

Low quality food. Meat is over processed. I have tried other meal services and they were much better in term of quality. When you eat chicken, you want to eat chicken not plastic pieces with salt and flavors! The problem is I ordered 28-day program. I hardly finished the first week trying to try all meals but none entree was natural and real. If you care about your health, not only weight loss, please do NOT order personal trainer food! :( I am sad for the rest meals 50 meat + 50 veggies are going to be thrown in garbage.

I lost 55 pounds in 11 weeks 3 years ago, aside from the “keto flu” the first few days.... Google it, the whole process is easy and convenient. Now I eat healthier than I ever did and use PTF as a maintenance regimen once or twice a year for 28 days. I did alter PTF suggestions, every few weeks I would plateau in weight loss and to speed the process up would institute a cheat day and would rapidly lose more pounds. Do know that cheat days are not recommended by PTF. But it worked for me. It really feels good to not struggle to put my boots on now and to experience true quality sleep again. I’ve turned about a dozen or so people onto trying PTF out and every single individual lost a significant amount of weight. When I read poor reviews I am baffled and can only justify them from user error. PTF hit it out of the park.

I ordered the 28 day program through Groupon. The package arrived intact, still frozen & sealed. I have tried other prepared weight loss food with success so I was excited to get started. The first morning, I heated an omelette & sausage for breakfast, the eggs were the consistency of foam rubber, the cheese grainy & the sausage popped with gristle, all were very salty tasting. Lunch was buffalo chicken & mixed vegetables, the chicken was super processed & looked like breaded ground mystery meat log, tasted salty, bad taste & had a off putting texture, the vegetables were good. Dinner was teriyaki chicken & mixed vegetables, the chicken didn't taste bad but it was clearly very cheap & un-trimmed, again the vegetables were good.

Personal Trainer Foods sent 28 days of food, which I stored in the refrigerator. But after two weeks, I found mold in some of the packages. After my complaint to the company went ignored, I threw the remaining packages out.

Processed meat. Chopped and pressed chicken products. Truly awful! All the meat products were highly processed. Complete waste of money and time. I am very disappointed and want to let you know that buying diet frozen dinners would be better than these tasteless processed products.

Love the food and the results! I received my order the very next day and it included free shipping. Spoke to a weight loss coach before I got started and she was very helpful answering all my questions and following up. I followed the program as directed and lost almost 20 pounds in 1 month. The food tasted very good and I was not hungry. It was great to not have to grocery shop, cook, and clean for the month while having healthy food on hand. They have a loyalty program, so I'll be purchasing again once the New Year rolls around.

I ordered food from PTF and had good luck with the shipping. However, it is winter and I could see how in warmer climates the multi-day shipping could be an issue. The food overall tastes good (I would not recommend the meatloaf, unless you add sauce). My biggest issue is the portion sizes. I understand it is healthy food and the idea is to lose weight but some of the meals are just tiny. The breakfast omelets are laughable. They taste good but are tiny and often vary a lot in size from one pack to another. Eggs are a very cheap form of protein and adding 15-20% to the omelets would not break them. I love the convenience, but if I took the time I could make these breakfast dirt cheap. I can deal with the one sausage patty because adding more would add cost, however eggs are so cheap. The taste and convenience are the saving grace. Considering the tiny portions I do not believe the price is a bargain.

HORRIBLE customer service. Do not order from this company. My boyfriend and I inquired with their “customer care” team, who assured us that our standard freezer would be fine for the 28 day program. Well it isn’t even close. We couldn’t fit half of one of the orders in our empty freezer even after removing the ice maker, so the rest went in the fridge and because it can only stay in the fridge two weeks, we will have to throw half of it out. That’s $287 worth of food in the garbage.

I have since spoke. With this company and had other issues that were in no way the fault of PTF and they have taken care of me 100% so far. I had to speak to Niki in order to do this and our interaction was much better. I want to give the benefit of doubt that maybe I misunderstood her tone or what was said and maybe misinterpreted the situation. Maybe she was just having a bad day, everyone is entitled to have one of those every now and then. Whatever the situation she has been very kind and very helpful. I felt very reassured after speaking to her. I will say this because my reviews are always 100% honest, my delivery hasn’t arrived yet so I can’t say if the other issues are resolved as far as the sauces And such but I was really concerned about the communication issue and that has been resolved and my faith in them restored. I do not want to elaborate on new issue as I said some things happens that was out of PTF’s hand’s that delayed my shipment but Niki has worked diligently to fix a problem that they didn’t create or have any control of.

I really thought that I was getting a full month of food - the counts were for two weeks - but if I am on a 28 day reorder cycle - what the heck am I supposed to do after all the food is gone. Am I only supposed to be eating every other day - or only half the food that was delivered. I feel like this program is deceptive.

I have been receiving Personal Trainer food for about 2 months now. The package when delivered has had melted ice, frozen food cracked and packages of food open. I let this go by for my first 3 deliveries because I really do enjoy the program, it's easy and food is good. However, today I received my 4th package, all of the ice was melted and the food totally defrosted. When I called to complain I was told "Well I can ship you a replacement order which will get there next Wednesday. We don't do overnight, nor can we guarantee delivery" (today is Friday) - I now have a trash can full of wasted food and no food in my freezer to eat until next Wednesday.

Personal Trainer Food has been a lifesaver. This company, by far, provides the most convenient meal plan service and it saves me a lot of money compared to going to the grocery store and eating out at restaurants. The food is also super good and I have lost over 35 lbs. because of Personal Trainer Food. Thank you!

We started on this program in Jan 2017 and have lost close to 40 lbs now (end of March). We love the food and convenience but some of the meat choices are VERY garlic-ee!! It's a little too much garlic. Other than that we love it.

Thank you. This is my second order and I couldn’t be happier. The only thing I wish is that when packing it things didn’t come in already open. Several times I find the green beings are broken and open in the bottom. If that is my only complaint you should know your food is delicious. I’m only hoping I can afford it a third time because it’s working perfectly for me someone that’s busy.

The portion size and the convenience of Personal Trainer Food fit my lifestyle very well. Their customer service was great. They knew their products inside and out. They knew their service plans inside and out. Plus, they were there if you needed to ask questions and they were completely ready to do whatever you wanted to do. For a while, I just ordered breakfast and that was all I wanted and they were very accommodating with that. Everything arrived when it was supposed to and how it was supposed to. They flash froze all of their vegetables and they tasted really fresh. It was a surprisingly a wonderful product for being a diet-type thing. The food tasted really well. It got monotonous after a while but their cheesy breakfast omelets were wonderful.