Oreck Air Purifiers Reviews

I just bought Oreck XL by phone after a TV ad with 50% plus a fridge purifier. On the telephone conversation, I asked if the TV ad was true and they said, "Yes, it's only $166.65 plus fridge purifier." I even asked how much to pay for 3 months, and they said $55.55 x 3 months. It was a recorded conversation. Just this morning, the parcel arrived and I checked my receipt with full price, $539.95, with no fridge purifier!!! They deceive people! Do not trust this company ever again!!!

I purchased the Power Scrubber to be used on our stone tile floors in Jan. 2013 for $450. The back of the machine cracked in half (it’s all plastic) in May 2013 after four months only - used 1x a week, so approximately 16x. We took it to a local vacuum repair place and were told they could not help us and we should send it back since it was so new. I contacted Oreck and the woman who spoke to me was not very helpful; she was rude. I told her I wanted a refund, and I was told I would be charged a $169 restocking fee. Hum spend more money and then still have nothing? She told me the warranty had expired just a short 5 days before, and THERE WAS NOTHING SHE COULD DO SINCE THE WARRANTY IS EXPIRED. I asked for a return label to be sent (which has still not arrived) and I wanted a replacement machine.

I had it about 2 weeks and it broke down on me. Then I called them and they kept making excuses not to fix it or give my money back. The product is junk. It’s noisy and doesn't even work right - a waste of money.

I've been stuck at home for the last week or so. I don't normally watch daytime TV. I ended up watching the Oreck Air Purifier infomercial, thought the item sounded fantastic, wrote down all the info and numbers. But the sweet, kindly old man selling the stuff, sort of seemed too good to be true. And come on, if you are going to con someone, use a damn good decoy. After a bit of looking online, I found out it is mostly false advertising. Much better air purifiers are available and these dubious claims, and "free shipping" and no risk tryouts are all just to get your credit card out.

Grossly misrepresented by infomercial. It isn't an air purifier or even a functioning air cleaner. They claim it kills mold, spores, and bacteria and is ideal for allergy and asthma patients - not true! The space it claimed to "purify air" is over 900 square feet. Not so. Oreck's webpage states air cleaning/purifying of rooms up to 240 square feet! I have received a return label without hassle and am in the process of doing so. At best, it appears that the Dualmax does deodorize smoke or lingering cooking odors within a limited area.

We found that it was second hand and we are being charged over 300.00 if not more. We have sent them back and would like our money returned. Thank you.

I bought 3 air purifiers from Oreck without doing the appropriate homework (my bad). After they shipped (no charge to me), I saw an infomercial and thought uh-oh, only crappy products use that technique. So I did some research and found they are not as effective an air purifier as some others that are more affordable. So I called Oreck and explained the situation, they were quick to send me return UPS labels (again on their nickel) and after the returned product was received by them, they credited my credit card within 2 weeks. No hassle at all. You've got to respect that. Bottom line is do your research before you buy. Some complaints on this site are about the quality. If you have the technology to post here, you have the technology to research before you buy instead of giving bad press without even trying to resolve it with the company. Thumbs up for Oreck from this customer anyway.

My folks bought this for me to help relieve my asthma in 2010. It did work at first to relieve odors and smoke that comes in thru cracks and drains in my apartment (heavy smoker lives below me); then it stopped working so well. It started to have a whining sound. I took it to an Oreck dealer and then replaced the fan inside. Well, that’s been 6 months ago and it still doesn’t clean as good as it did when I first got it. We all know the commercials on how the unit is inside a glass box, but what it doesn’t show is that when the dust is processed thru it is still in the air. If you were to look at my unit right now, why is there so much dust on this unit?

I have the Oreck XL Professional Air Purifier; the one that is the tabletop and with the blue lights. I never had a problem with this unit. After reading other customer's complaints, I cannot say that I would ever give this unit a bad rating. When it makes a "snapping" sound, it is just zapping particles to kill mold, allergens, and dust particles.

I purchased the Oreck XL Tower Air Purifier. It worked well, for a while, in removing "doggy odor" from the house. The first one stopped working after a few months and we did bring it back to the store and we received a new one which worked for about 8 months. The wires inside are now breaking and although we cleaned it, the check filter light never goes off. It makes zapping noise off and on, like it needs to be cleaned, but it is clean. It is too overpriced for quality of the machine.

I have tried several times to get answers to my problems with Oreck products. I now own 3 Oreck air purifiers, the xl is the one I have the most problems, bought it last year at Oreck store in Sarasota fountains store. I called them a numbers of times about it arcing after 5 days and have to clean it every 5 days. I trade in my old one because it needed a motor and could not get one maybe 3 weeks or more. Not to my amazement, but the other old one motor started to make a loud noise.

I bought an Oreck sweeper in the 90s. it is still running & I gave it to one of the people that I employed. I bought one again. I have had trouble with the docking system- it disconnects from the pole after one room.

I bought one and got one half off, seemed to be a good deal but I have to say they really didn't work no less dust than normal. They are just fans inside of a fan,what a joke! I ran mine nonstop for a month and cleaned it and it wasn't even really dirty . My air conditioner filter was dirtier, go figure! I have one thing to say junk! I was stuck with junk! My 30 days had expired and one out of the two had just stopped working completely but I really didn't care. It didn't do 1-8th the job, Mr. ** had said anyhow.

Extremely bad customer service. I returned the product unused, unopened. It took six months to get a refund. My credit card was billed twice. It took countless hours on the phone only to reach a call center every single day. I was afraid I would never get my $600 back. The worst customer service experience I have ever had. Unbelievable.

After seeing no results (no improvement of my night-time respiratory problems and sleep, no reduction in dust, no such dirt in the Truman Cell as on the infomercial) from my Oreck XL Air Purifier, I called customer service to arrange the return. I was informed that the 30-day trial period had expired. I was told that I could take it to a local store for service. There was no answer when I called. I put it in the box and left it there until I had a mold issue.

The Truman cell has a 3 or 5-year warranty. The small wires are not covered by the warranty; they are considered expendable or consumable parts. The first time wires broke it was under warranty and two wires were replaced. The second time I had to pay for part and labor. I dropped the unit off on December 31, 2009 and picked it up the first week in January. Another wire broke on January 23. I purchased this on March 2009. It was shipped on March 20, 2009. I have not taken it to the repair shop yet. Should this be considered a defective unit? The wires break as the unit is being used. I have followed cleaning instructions. I wait 24 hours or longer for the unit to dry after cleaning to put the unit back into the tower. Has anyone else had this problem? I have a table model and I have not had this problem with it.

The air purifiers work great! The truman cell tech is the cell that does the work and that is the filter that never needs replacing. Unlike some other purifiers where you buy filters and replace every 3 months, the Oreck truman cell filter never needs replacing. The filter you do replace is the charcoal filter - this is only for odor absorption and not for the function of the unit. It does not affect how the Oreck air kills bacteria like a bug zapper kills bugs. So if you want an affordable product that really works, Oreck air is the way to go!

I purchased two Oreck XL tabletop air purifiers after being told by a tele sales rep that these units would remove the smell of mold from a house we just moved into. From the outset, the units did not seem to be making any difference but I gave it some time. They did give off their own bad smell and we eventually shut them off when they seemed to give my wife and son asthma/breathing difficulties. When I called to complain, I was told that I was beyond the 30-day return period. At this point, I still owed them $513 for the two units, which I told them I would not pay and that they should sent a return authorization or try to assist with getting the units to deliver on the claims that they made.

I called this store for a scheduled annual tune-up after receiving a reminder in the mail. I asked if this job could be done by Friday if I brought it in today (Monday). Vicki said she could not guarantee that it would be done because she had other jobs ahead of me and that she did not know when a technician could get to it because hers quit and one had to come from Lubbock. She said I could get a loaner and pay a $100 deposit that would be refunded to me when I returned it.

Oreck products have always worked great for me. The cell on the air purifier only has to dry overnight and you can use it in warm soapy water. And the way you know it works is when you hear it arch and see it spark like a bug zapper. I don't see why people have such a hard time with the product when they're really easy to use.

I purchased two XL Air Purifiers. I purchased them to help with my allergies. At first, they worked well. They dramatically decrease the amount of dust/dusting in my house. Then once I cleaned them, they never seemed to work as well. I did learn, through trial and error, that I need to clean them about once a month in order for them to be effective in reducing dust. But it was about a year after I first starting using them before I cleaned them. I was waiting on the indication light to turn red, as instructed, but it never did. I figured after a year of service, 24/7, they should be dirty. They were very filthy inside, but the indication light never turned red. The motor in one quit working after about 18 months. However, I oiled it and it worked fine after that. Now I oil the motor and bearings every year and after three years now, they have not stopped working.

I don't have a complaint as such, but I was thinking of buying an Oreck air purifier. Before buying anything and spending money, I always look for reviews about the item I'm thinking of buying and came across this site which has proved to be very useful and has influenced my decision not to buy an air purifier from Oreck. I did buy an Oreck vacuum cleaner about 10 years ago which is still going strong and is the best vacuum cleaner I have ever used, so far it has never gone wrong and beats the Dyson for cleaning (the Dyson cleaner I bought fell to bits days after I bought it!).

I have purchased three of these tabletop air purifiers or air filters and all three of them ceased to work. The lights are on and the fan is running but it doesn't have any high voltage for the electrostatic filter. I have dismantled the units to find that the secondary of the transformer is open. This makes the unit think it is working, but it is not. Not one, not two, but three units were pooped out. The Oreck dealer had expensive replacement boards, but I didn't want another substandard unit. The high voltage flyback type transformers need to be higher rating to be robust enough for real life application.

My letter to Oreck about their XL Air Purifier: You need to sell the wire that comes in your Truman Cell. It's definitely a defective and faulty area in your entire design. No one should have to pay someone to replace the wires or have to pay for an entire insert after paying so much for one of your systems... So either use higher gauge wire or sell the wire to your customers that aren't under warranty.... Some of us know how to fix things and if our system isn't under warranty we need to be able to do that instead of trying to get use to the constant clicking, snapping, and cracking from a broken, bent, or loose wire damaged by... the flow of water? Personally I soaked mine so I don't understand why mine would have become loose. It's ridiculous!

I purchased the Oreck Professional Air Purifier and would like to share a great technique I found for cleaning the hard to get dust from the Truman Cell. Spraying the inside of the cell with a Daily Shower Spray Cleaner (I use Tilex) followed by rinsing thoroughly, removes a large portion of dirt and dust that basic water and soap does not. Using this cleaner has resulted in prolonging the snapping noises (from larger particles getting stuck) from occurring about 10 times longer than basic soap and water cleaning. Unfortunately, I cannot speak on any effects on warranty this could have, but from personal experience, using this spray has only had positive effects on this air purifying experience. Hope this helps any who are unpleasantly stuck with this machine.

I purchased two Oreck XL Professinal air purifiers, (AIRP series) after seeing them advertised on their info commercial. I must be lucky and should play the lottery as both of my purifier's do expeptional jobs. They have been running 24/7 for over a year. I do the basic maintenance as recommended in the manual, if this is NOT done I suppose there will be problems. Keep it clean and maintained, maybe you will be lucky like I, is it luck or following the recommended directions?

I bought a Oreck Air Purifier about 1 and half years ago. This thing as been acring up so I cleaned all the time finallly I got sick of noise, cleaned it and the growling noise was worse. Called the 1-800 number and he was a jerk. So I callled a oreck dealer they send it over to a guy near by and he called me the other day and said it would cost around $100.00 to fix this. The motor was gone needed new bearings. I was hot. I will never by an oreck product again

I bought two Oreck Air Purifiers Table top models Both have been in for repairs 3 times under warranty and now 4 years later one is running slower than normal no hi speed. This was the problem all along with this unit. I am totally upset with ORECK and will never purchase or recommend the products to anyone. They wanted to offer me a trade in! NO THANKS I use it as a Boat anchor!

The Oreck Air Purifer I am one who should have checked the consumer reports on this machine before I purchased this at such expense. I run my machine in the basement and or other rooms of my house. I have cats, and alot of dust. I have heard the static sounds maybe, 6 times since I have had it. I cleaned it several times. It is now about 4 to 5 years old, it has now just quit working.

I have two Oreck XL Air Purifiers and they have made a world of difference in our home air. I have not had the trouble as reported by others. I clean the units every three weeks and change the filters as recommended.

I have purchased at least three Oreck products over the years. My latest purchase was the wonderful cleaner with the Netherlands Technology. I just learned yesterday that the motor has burned out and the warranty has run out. If this machine was so great, why should the motor wear out in only 6 years--I have always had the required maintainance done on the thing. Now they want $200 to replace the motor, which I do not feel I should have to pay since this was advertised as the most wonderful machine when I purchased it. I have at least three other Oreck products and am holding my breath on their durability.

I purchased TWO OREK XL models for my home. One in the very small computer room and one for our bedroom, which is approx. 8' X 14'. BOTH are nothing but junk!! I followed the directions for keeping them clean, bought the foam cleaner, etc., waited each time for 24 hrs. before reinstalling the inside to use it again and each time it just cracks and sounds like it is throwing off static electricity! I could get credit for them machines, but what would I get?? I already have a vaccuum by Oreck. Now that's alright, but the air purifiers stink!

Doing a routine check of my credit report, I discovered a negative item from 2007. Stunned, since I always pay my bills on time, I investigated. Briefly, Oreck said I owed them $80 for a cannister because they replaced a defective one in 2003 and I never sent back the defective one. I was not told this was necessary, would not have accepted a replacement on those terms, and--more important--never received a bill.

I bought an Oreck XL Tower and XL Shelf Unit purifier. It is NOT true that you do not have to buy filters, you need to use a carbon or charcoal filter in both units that costs $50 each, and should be replaced annually. That have misrepresented that issue. I have experienced much of the cracking and problems noted by people who posted complaints.

I bought an Oreck XL Air Purifier over a year ago and it has been nothing but trouble ever since. It does nothing but make a loud snapping sound that is VERY annoying. I know Oreck states that this is due to the injestion of large particles, but I have this unit in a small office that is free of any dust or any other possible contaminants.

I feel that I paid a lot of money for something that never worked well. These big companies don't stand behind their products but make them sound so good.The damages from this is financial;out money for buying the two units just because the tv ad made everything sound great. Never Again . I only want to be contacted if there's a chance to get money refunded;do not put me on any list please.

I must live in a shell. I have had two older air cleaners and I agree they have gotten nosier, but they still work. I bought a new one with the Truman cell and I love it. I do clean them once a week because my wife and I notice that after about 5-7 days we start getting stuffed up. I love them and last year we bought a new Oreck vacuum cleaner and also love it.

If you are foolish enough to believe their free trial, ask them to explain it. I finally got the 4 units I wanted to try and I think they are complete junk!

I bought my Oreck air purifiers two years ago. At first I was happy but they started to get louder at they worked. Since they are supposed to have a three year warranty, I brought them to the store to be repaired and cleaned (because there was so much dust on the pieces you cannot get to.) They told me it would take 3 to 4 days but it took almost 3 weeks. When I finally got it back, they charged me $50 to have the items cleaned. When I asked them about it they said cleaning isn't part of the warranty. My mom has the exact same purifiers as me and brings hers in every few months and they always clean them for free. I told them this and they tried to tell me we have different purifiers. Our are exactly the same. The two times I talked to them (when I dropped them off and when I called 2 weeks later to check on them) They made it sound like the warranty covered everything. I never would have brought them in if I knew I would have to pay.

I purchased 3 Oreck Air Purifiers about 4 years ago. they are still working great, but I found that I do have to dust still. They did reduce my dusting quite a bit, and I hate dusting. And my allergies, well, combined the Oreck Air Purifiers with their hypo allergenic vacuums have really helped my allergies! I don't have to take medication for my allergies hardly at all. I would rather clean my environment than take medication. I'm always impressed when I clean my air purifiers with an all-purpose cleaner, like Simple Green, all the dirt and blackness that comes off them. I find if I clean them every 2 weeks it helps my breathing more. I love the Oreck Air Purifiers and glad I purchased them and will again when mine wear out!

I had purchased two Oreck air purifiers two years ago. Believing what the infomercial had stated, and I found that the collection grids did collect a lot of dust, but at the same time it was also always all over wherever the machine was sitting. I ran the machine day and night, and then the crackling and popping began. I called customer service, and they told me to clean the grid and let it dry. I did overnight, and the machine still hissed and crackled at me, and the cleaning light was always on. You could not get all of the dirt off the grids if you tried.

I purchased two of the Oreck XL Professional Air Purifiers after the TV ad. I made the mistake of trusting David Oreck and his ad. One of the units was operational but made no difference in the air quality and the other unit didn't work at all. I wish I would have searched the internet prior to placing my order for Oreck complaints. I'm trying to get a refund and trying to get them to stop taking money out of my bank account. I'll NEVER buy another product that has the name Oreck on it.

I bought two air purifiers. As a gift, I was sent a free broom sweeper which did not work when it arrived. The local store in Columbus, Ga. refused to repair since I bought online. My air purifiers do not even clean the dust immediately surrounding the machine. They never turn red to show they need to be cleaned. What a waste of money.

I bought 3 of them and the blower motors on all 3 were non-functional within 18 months. I had the motor replaced on the first one that went out and the replacement motor wasn't much better. They seem to work sometimes but definately not all the time, and forget the silent mode - very poor quality. It has been my experience that they are difficult to clean, expensive to maintain properly, and very poor service when you have a problem. Not worth the money or the hassle.

I bought an Oreck air purifier after seeing the infomerical. Mr. Oreck claimed that the unit was powerful but yet quiet. It was niether! What a joke this unit has been. After about 9 months of use the motor begin making a grinding noise. It came with a 3 year warranty so I called the company and was told I would need to take it for repair. I took the unit to an authroized dealer, an hour plus drive from my home. After 2 months at the repair shop, I went back to pick up my unit (needless to say I did not receive my unit back). The unit worked for about 2 months when the motor went out again. I won't be wasting my time taking this piece of junk for repair any more.

I was really happy to see that there is a site that highlighted the quality issues of Oreck Air Purifier. I bought mine a couple of years ago but it did not last a year. The fan just stopped turning one day. The free electric broom that comes with it also did not take a charge so it just as useless as the purifier. I promised myself not to buy any Oreck product. I regretted the fact that I recommended the product to my two other friends (who actually bought one each) when I got it because we all have the same experience. All our units now are just on the shelves.

The Oreck XL air purifiers simply don't function as advertised. Poor design, poor manufacturing, poor performance. The only thing that Oreck does well is marketing. I have two Oreck XL units, that I have cleaned and maintained per instructions, and they do not (and never have) done anything whatsoever insofar as cleaning particulate matter from the air in my house. A weak fan with a huge price tag.

I contacted Customer Care regarding the Electric Broom I received when I purchased my 2 Oreck XL Professional Air Purifiers about a year and a half ago. I needed a replacement battery, as mine was not charging as well as it should. When I received the Electric Broom, I was told the replacement batteries were available . Customer Care informed me that they no longer sell this model of Electric Broom, and that the battery is not available. They suggested I contact an Oreck service store to see if they can install the battery for me. The battery is self contained and has a plastic connector that plugs into the unit. NO INSTALLATION NEEDED. I guess they thoughtI would be stupid enough to go to a service center and pay someone to plug the battery in, if the battery were available. I can buy the battery elsewhere, but not with the plastic connector attached. I would have to have the wires and connector unit soldered to the battery.

Having owned an Oreck Air XL for a year plus, I then experienced some problems with the blower motor and bearings (squeal, rattle, screech). I thought that a repair at Oreck would be a simple fix. No, after two attempts I was told that the unit parts would run half of a new unit now $400+ (for a bearing, and then a bearing and motor? which was working the first time I sent it in for repairs). That being about the same price I originally paid for a unit, some deal huh? The service side of the house is more bent on moving you into a replacement, than fixing what you have, unless we are talking a belt. But isn't that not any different than many of the electronics stores out there.

I bought the Oreck air purifier because we heat almost exclusively with wood, & there is a lot of dust. In the 6 months or so before it stopped working, I didn't notice any reduction in the amount of dust in the air, & we had to turn the unit off during waking hours because the fan was too loud even on the low setting. Still, I kept it running until the fan recently stopped working.

I bought an Oreck Air Purifier from a dealer about six months ago. It has completely stopped working and Oreck tells me that’s because I did not purchase directly from them, they will not take any responsibility.

It makes a cracklen noise, that would keep anyone up.

I think the Oreck Professional Air Purifier is an incredible rip-off. It DOES NOT do anything it says it will do and creates more dust as far as I can see. And it steams me when I see the charge to my credit card each month. How is one to know that it is so ineffectual and a piece of garbage within 30 days!

I recently purchased one of the new 6 stage air purifiers from Oreck.com and have had a couple of rather serious problems with it. First of all, it doesn't take any dust our of the room. When you clean the Truman Cell, the water comes out perfectly clean with no discernable discoloration. The collection cells show no dirt on them.

I bought an Oreck Air Purifier as I have forced hot air and the worst thing that I am allergic to is dust. I have tried many aircleaners/purifiers through the years, so I can breath during the winter months in my house. I have to say I was really impressed by what was promised from the Oreck Air Purifier UNTIL I received it. I set it up in the bedroom and it was loud on the high setting and hardly passed any air through on the lower settings. Then within days it started making loud rattling noises. I called to return it and they said I had to take it to a store and send it out to be fixed.

I purchased 2 Oreck air purifiers several years ago only to have one not work within 6 months because supposedly the filter was dirty. The second stopped working 6 months later. Trying to call Oreck customer service is like trying to call the Pentagon. However their Sales Dept picks up on the first ring. I ultimately gave up and promised myself never to buy another Oreck product again. My only recourse is to warn everyone and anyone I know to never be duped by those misleading and corny infomercials. In the US you are allowed to continue to exploit your product without censure until such time as the American public has had enough and they send a message by boycotting ineffective and overstated merchandise.

Bought two Oreck air purifiers and after two months they became ineffective. The indicator light that tells me to clean the filter never comes on anymore.

In August, 2004 I bought into the infomercial and ordered two Orek air purifiers. After reading what others have said about them I feel vindicated and now know it was not my imagination that they do not perform as advertised. I am on a fixed income. It was not easy to come up with over $500.00 in hopes of removing dust and allergens as promised. THEY DID NOT REMOVE DUST at all. In fact, the only place the filters gathered dust was in parts of the machine impossible to clean or remove. I was also told it was not necessary to purchase the filters as they were only for odor removal

I, too, feel that I was ripped off by my purchase of the Oreck XL air purifier. From the beginning it seemed to only be spitting out the same air that was going in, and my allergy symptoms were in no way relieved. I spent $350, plus the filter replacement and cleaner sold to me by the Oreck dealer. The cleaner, by the way, stained the metal in the machine.

I wish I'd thought to check out the Oreck claims before I bought one. Yes - I let the infomercial and the believable old geezer sway me.

I purchased the Oreck air purifier and feel that I was really ripped off. I think this machine is a peice of junk. They lied, in their advertisement, saying you never have to buy filters.

I, t oo, purchased the Oreck Air Purifier advertised on their infomercial. This device really does not work at all. I can run it non-stop for months and the light indicating that the machine needs to be cleaned never comes on. Close inspection reveals little dust, etc, collected. I have more dust around my computer table and on other surfaces in the small room where the machine is used than can be found in the machine itself. This product is of little to no value in my opinion. I'll never buy another Oreck product no matter what. I feel scammed.

I bought 2 purifiers from oreck based on their info-mercial they clame you never have to change another filter. When I asked the customer service rep. about the fact that as soon as you open the box there is a notice that says you should replace the filter every 3 months she told me I didn't have to replace it I could just remove it because it was just for removing odors. They don't tell you that on tv.

I purchased an Oreck air purifier in sept of 04 and have used it continuously. There is no reduction of dust in my house and I have vertigo and broncial irritation from the use of the ionic feature. I now know from my doctor that ionic purifiers are harmful. when I called for my money back they refused saying that I had had the product for 18 mos. I have been sick for 6 mos. and sick for wasting $379.90 on a product that does not work

I wanted to see if anyone had the same experience that I have had with the Oreck. I asked the Oreck store about the lack of performance and they say it is normal! What were they selling on the TV ads? Bottom line is that the (2) units combined have not performed as well as the screen of my 21 inch TV.

We took our two Oreck air cleaners in for repair about five month ago and we've called them five or six times. They keep telling me that the parts are on order and I've never heard from them again. I've all so called the 1-800 number at Oreck's and they told me that part was back loged, and that's been six weeks ago, but I could buy a new one if I would like.

I was a contestant on a game show and won air purifiers as a consolation prize. Oreck company shipped me five purifiers to my home with my address on them. I had no need for them so I donated them in my community. Then sent me a letter bout a month later stating that it was a shipping error and that I needed to either pay them 1500.00 or return the units immediately. Since I no longer had them that was impossible.