Nurse Next Door Reviews

The Nurse Next Door Program is a Horrible Program and Experience. Kelsey ** was not transparent. The program has a hidden agenda. BEWARE!!! They were misleading, ran my credit, Gave me an itemized budget. They were fully aware of my deposit amount and what I was interested in when looking for a home. They attempted to assign me with the first realtor who never contacted me. Then the second realtor who I spoke with asked me to choose a percentage for him when I chose 3.5%. He then became sarcastic and asked me if It was okay with me. Of course I replied Yes, Is it okay with you I asked. Then the realtor explained to me that it would be difficult to find me a property with that percentage rate and what I was looking for. I gave him several options of what I would settle with. I then contacted Kelsy to clarify what the realtor had said to me.

I hired Nurse Next Door (Durham NC branch) to provide care for my elderly father while my family and I were away on vacation. Never received an invoice detailing charges and the company placed several unauthorized charges for greater than $2K on my credit card. They have not resolved the issue after numerous phone and email conversations. I have reported them to the North Carolina Department of Justice, Consumer Protections. Do NOT let them put your credit card on file. Be aware that the main office in charge of all franchises were not helpful and have not resolved these issues. Care was fine, but my parents are on a fixed income and these additional charges are accumulating interest. Not cool!

It was an awesome experience with this app as it is very easy to access and provides you the detail information regarding your process. It also provides you the current status of process and how many days it will take more.

Do not use this company. The website looks terrific, but Nurse Next Door do not live up to their promises. They could not provide the care required or the hours requested. The workers that showed up for short shifts were not trained in health care. Though pleasant people, none of them provided actual nursing. Workers often cancelled with little notice anyway and the company had difficulty providing replacements. One woman consistently left early to go look after her new baby. Another supposed caregiver for our then bed ridden mom, sat in a chair the whole time. No help with her catheter or changing bags. No care with personal hygiene. No meal. Nice work if you can get it. What if there had been an actual emergency? Spend your money elsewhere.

Our family hired Nurse Next Door to care for our 91 year old Mother on the weekends. We have been using their service since November 2016. This past weekend the usual girl asked for the weekend off. They called me to let me know she wanted the weekend off and I told them it was fine but to make sure someone else came. They called me twice last week to tell me they were working on getting a replacement. I confirmed with them Friday that someone would be there. No one showed up at all. They left my 91 year old Mother to fend for herself all weekend. This is elder neglect. They were hired to be there and did not come. My brother came into town from another state on Sunday at 2 pm to find our Mother alone. They have yet to respond to me to explain how this could happen because today is a holiday for them.

I hired Nurse Next Door to care for my elderly mother. I asked for someone to take her shopping, clean her apt, especially the bathroom. They do take her shopping and do one load of laundry in FOUR HOURS! They have NEVER cleaned her bathroom or even swept the floor. They even have the gall to park my Mom on a bench while they do their own shopping! I phoned several times to discuss what was happening and was told that no matter what they did, it wouldn't be good enough for ME! The woman was rude and insulting! My mother has early dementia and is oblivious to the mess around her. I was hoping for a compassionate caregiver who would pick up the slack and relieve me of some stress. All they have done is added to it.