
MEDVi Reviews
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About MEDVi
MEDVi, started in 2023, is a virtual health care platform that offers an online weight loss program with prescription medication and counseling in 49 states. The company partners with Belmar Pharma Solutions and Beluga Health to offer GLP-1 medications as part of a monthly membership. Patients can get a prescription with or without meeting with a provider. Membership includes unlimited doctor visits and 24/7 messaging support.
Visit home.medvi.org- Medication included with membership fee
- Fast approval and shipping
- Unlimited provider consultations
- No contract required
- Money-back guarantee
- Doesn't accept insurance
- Branded tirzepatide not available
MEDVi Reviews
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- 4,959,469 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Aug. 13, 2025
Complete scam. I saw the ad online for $179 including medication. After jumping through several hoops, I received my first batch about 3 weeks later. When I received a reminder to refill, I looked at my current orders. At this point, I realized that, not only was I charged twice and only received one batch, the second order was $299! When I called to get an explanation, I was given the runaround. I kept being told that the first order was cancelled, but still had the charge. The supervisor claimed that I had received it but had nothing to say when I asked for a tracking number. Trying to cancel is just as difficult. It looks like the only way out is to dispute with my credit card company and report to the BBB.
Hi Anthony, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 12, 2025
I ordered one time from MEDVI and they billed me again for $299. I called my credit card and disputed the charge. I was notified by my credit card company that MEDVI disputed the charges and did not agree to give me a refund. I also reached out directly to MEDVI and they emailed me to “take it up with my Bank”. I responded to their email to find out why they contested giving me a refund- I sent them an additional email to please respond. They never did and seems to be avoiding me. Do NOT order from this company. I read their reviews after the fact and a lot of people have the same problem. They are thieving COWARDS!!!! 😡
Hi Dana, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed Aug. 12, 2025
I have had nothing put positive experiences with the company so far. From the customer service to get my consult set up, the actual consult and my account rep; everyone I’ve worked with has been amazing. Fast shipping and easy billing. And I’m down 14 pounds in the first 4 weeks.
Hi Amanda, Your positive feedback means the world to our team. We strive to make every step of the MEDVi experience feel supportive, structured, and rooted in clinical care. MEDVi reviews like yours reassure others seeking a legitimate and effective medical weight loss program.
Reviewed Aug. 11, 2025
They happily took my money. I found out I have a medical condition that makes this medicine a bad choice for me. I called back within 30 minutes to cancel my order and they refused to cancel or refund my money. They had no supervisors to escalate to on call. They said they escalated my request to some other group in their company. They had no idea what the name of that department was, and said even if they did they it was Medvi's policy to not disclose the name of that department. So I am supposed to wait 24-48 hours to get a call back. But their policy is that they cannot refund my money, on an order that was placed :30 minutes prior. Don't waste your time with Medvi. They are not professional and not a serious company.

Reviewed Aug. 11, 2025
I have been a customer since Feb. 2025. I got it for a couple months but for financial reasons had to stop. Started up again in June 2025 and received my meds, then in July I was told I needed bloodwork but hadn't been able to get it done so I skipped July. Then in Aug I received an email stating that blood work wasn't needed anymore and to fill out paperwork for the refill to which I went on the patient portal and see that 399.50 was charged but on 7/20 but my last shipment was in June, and another payment is scheduled to come out in 5 days!
I immediately called and was given the runaround for 25 minutes talking to 3 people. When I asked what the last 4 digits of the card that would be getting the credit, they couldn't tell me any information after she just asked me what the last 4 digits were and she could verify if that was correct of not! But now she couldn't tell me? By the way the refund won't be for 10 days and why are you taking money out BEFORE you even ship? That should be illegal! They could not understand that they were double dipping and basically had I not checked they would have had $400 and kept it for ZERO SERVICES/PRODUCT received. What a joke. NOT being resolved and not in progress.
Reviewed Aug. 11, 2025
Everyone has been so kind and compassionate. Someone always responds quickly to messages and are very understanding. All of the staff have been very supportive and go out of their way to make sure your experience is great.
Your positive feedback means the world to our entire team at MEDVi. We strive to make every step of the MEDVi experience feel supportive, structured, and firmly rooted in clinical care. MEDVi reviews like yours truly reassure others seeking a legitimate and effective medical weight loss program.
- MEDVi Team
Reviewed Aug. 11, 2025
I recently purchased the semi glue tide oral medication. I’ve been on it for almost a month a little bit under, and it has done. Absolutely nothing for me.. when I take it it basically taste like I’m taking a fresh breath mint. I have seen no improvements with my weight, none with my appetite. The Medvi website portal is super hard to navigate. It is hard to talk to someone that talks any type of English.. I have tried to get my money back as listed on the website saying you can get your money back in 30 days if you are not satisfactory and they refused to give me my money back. FRAUD.
Reviewed Aug. 11, 2025
Updated on 08/14/2025: I did hear from MEDVi but ii didn’t get any compensation, they wanted me to consider giving them a better review. I went to the Remedy meds site and their product was stellar!!!
Original Review: Maybe it was a fluke but my experience wasn’t positive. I felt nothing and bottle had hardly anything in. I reasoned that it was one dose and they would send out weekly doses. The site also had a guarantee which they didn’t uphold. I basically threw $179 away. Bad experience!!
Reviewed Aug. 11, 2025
The weight loss has been great but more than that I feel like myself again. I’m moving more, eating smarter and not obsessing about food. MEDVi made it easy to stay consistent. I’m down 15 lbs and proud.
Thanks for your kind words and ongoing support! MEDVi reviews like yours play a vital role in helping others discover our legitimate, medically guided weight loss program. We’re honored to be part of your wellness path.
- MEDVi Team
Reviewed Aug. 11, 2025
I do not recommend getting any meds from this company. It's a scam. I joined and they sent wrong meds, before I even had a consult, blood work, physician tele visit or anything. I called customer service immediately after seeing incorrect meds selected. I was disconnected by phone 2x and they reassured me by email the meds would be changed. The customer service was unbelievably sorry. They sent wrong meds, charged my card, refused to correct the situation and would not refund or allow me to send meds back to receive correct meds even after customer service told me they were working on processing and shipping the correct meds.
Reviewed Aug. 10, 2025
I placed an order with MEDVi and canceled during the intake process, within 20 minutes of ordering, after realizing I would be unable to use the product due to difficulty filling the syringe. I made it clear that I wanted to cancel during the intake, yet I was told my account was canceled but that I could not get a refund because “the order was processed.” I was also told the matter would be escalated and that someone would contact me — no one ever did. I later sent a follow-up email regarding my refund request and received the following reply from Veronica, a Patient Experience Specialist:
“After further review, your request has been declined. We’re unable to issue a refund, as an order confirmation number has already been generated. Once an order is confirmed, the associated payment becomes non-refundable. You may request or be issued a refund for your current billing cycle only if, at the time of the request or cancellation, your medication has not been ordered. For new patients, this is generally upon submission of your intake form (if no live video visit is required) or upon completion of the video visit (if one is required). Please be advised that your order was confirmed 7 minutes after completing your intake.”
At no point was I provided with a tracking number or proof of shipment. Without proof that my order was ever shipped, refusing a refund is unacceptable. Taking payment for a product that was never proven to be delivered — especially after I canceled during intake — is, in my opinion, unethical and fraudulent. Furthermore no one told me nor is it written anywhere on the site that I had 7 minutes to cancel. I plan to escalate this further with the media and my Attorney General’s office.
Reviewed Aug. 9, 2025
I have been on Tirzepatide injections for 2 months. At the 3rd visit the nurse practitioner refused to refill the prescription until I “had a letter of clearance” from my physician. She stated this letter should have been received before I was allowed to start the program and the prior physician and nurse practitioner did not follow protocol. So after 2 months and almost $1,000 investment in my weight loss journey I have been cut off from receiving the Tirzepatide. I have repeatedly reached out to customer service by phone and email with a response each time that “they are working on my issue” but I have gotten no resolution. I am removing myself from the program and will find a different provider who doesn’t play games with their patients.
Hi Karla, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 8, 2025
I started with Medvi, got the first month (4 doses). Everything was great and went as planned. I ordered my next month (4 doses). The first week went ok, but I wasn't feeling great. I took the second dose and that night was a nightmare. The room was spinning and I was violently vomiting. This persisted for days. I called Medvi to let them know and their representative said they accidentally sent me a concentrated dosage and told me to throw it away and they would send me a replacement. The replacement showed up a couple of days later. Then, a day or two after, my credit card was charged for the replacement. I requested a refund because it was a replacement and my request for a refund was denied.
They said to send them photos of the packaging and vial (after telling me to throw them away) and they would rush me a replacement. Okay.....but you already sent me a replacement and then charged me for it. It took me a week to recover, meaning no shot/dose, and I just took the first dose yesterday. I sent them what they asked for and if they send me a replacement, I will have too many doses and I can almost tell you now that I bet I get charged for the second replacement as well. Their accounting is monthly and it doesn't coincide with when you get refills, so you automatically get charged $400 a month even if you don't request a refill. When I receive the replacement, I will not need to refill for 6 to 8 weeks, but I know that monthly charge will come and we will have to go through this all over again.
Hi Tad, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed Aug. 8, 2025
It started out with their website, where I ordered Tirzepatide at a slightly higher cost than the other sites, but with a Forbes recommendation, how could I go wrong? WRONG! Instead, they took my money and signed me up for Semaglutide. WRONG! Spent hours on the phone and countless emails and messages trying to get it sorted out, and the only thing that happened is that an additional $600 charge was added to my card, without my knowledge! Instead of cancelling the Semaglutide order, like they said, they sent it to me! Then they claimed that they couldn't give me a refund because they had already shipped the product, which is a very typical scam tactic. When that was refused and returned, and I demanded a full and complete refund, guess what they did...They shipped out ANOTHER order! Ended up having to dispute the charges and lurk at the door to make sure FedEx didn't deliver any additional surprises. STAY FAR AWAY!!!!!
Hi Derek, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 8, 2025
This company is a scam. It took almost 3 weeks to get medication. Then two weeks into my medication I got a message about them trying to take 399 out my account. Reminder I initially only paid 179. Two days they called me called me back and said they need another 100 totaling up to 279. Computation sucks. Beware. I added both photos of poor my account doesn’t even match up.
Hi Shatara, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 8, 2025
I wish I could give zero stars. I placed an order, and my Apple Card found the transactions suspicious, and asked for manual verification four times. I verified, but in the interim, the system defaulted to an injectable product I did not order. I asked for cancellation once they said they couldn't change the order (to my more expensive order) and their slow responses ensured that the wrong product (THAT I CANNOT USE!!!!!) was shipped and "unfortunately" they "can't" (read: won't) cancel or repair their error. This is my hard-earned money. I have seldom felt so disrespected and disregarded by a company. Avoid them--go somewhere else for your medication. Note: I would amend this review if my money were refunded.
Hi Ashley, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 8, 2025
I have been on the Sameglutide for going on 3 months and am just now getting to a higher dose. I have been happy with the slow and steady pace. I haven't lost as much as I was hoping so far, but I trust the process. The staff is very helpful and supportive! They check in once a month to make sure you are feeling well. There are necessary blood tests periodically that are part of the price. No hidden fees here!
Hi Lorelia, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 8, 2025
MEDVi kept things simple. No crazy diets or gimmicks. Just real care and a clear plan. My hunger is lower and my energy is better. I’ve lost 14 lbs in four months and feel like I’m on the right track.
Hi Hunter, Thank you for the amazing feedback! We’re thrilled MEDVi’s medical weight loss program helped you on your journey. We pride ourselves on delivering safe, effective, and personalized weight loss solutions. MEDVi.org reviews like yours help others discover that yes — MEDVi is legit!
Reviewed Aug. 8, 2025
I was surprised how quickly things moved. From intake to consult to meds was under a week. The provider explained things clearly and support followed up weekly. Three months in I’m down 13 lbs and loving the momentum.
Hi Meredith, We’re so happy to hear about your results! Your success is what MEDVi is all about. Our medically guided weight loss plans are crafted for real, lasting change. Searching "is MEDVi legitimate?" You bet it is — and stories like this prove it.
Reviewed Aug. 7, 2025
I completed all of my information in June, paid today. They took the money immediately. Told me I needed a care consultation. I sat waiting for that and then was told they don't have any documentation and I have to contact customer support. Customer support person I could barely hear as a rooster was in the background the entire call. Got transferred to someone who barely speaks English. Requested an immediate refund. On hold now for that.
Hi Laurel, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 7, 2025
This program wasn't worth it. I started in May, paid around $800 and only lost 3 pounds. Before receiving my last prescription I called to cancel, explained why and they issued a refund since I didn't receive the medicine. 3 weeks later No refund, No account, I think they expect me to sweep it under the rug, I sat on the phone with customer service for 2 hours. They can't find nothing about me in their system. Even though I can still see partial of my account they can't see nothing. How ironic. I just want my $299 so I can move on...
Hi Ro, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 7, 2025
This program didn’t just help me eat less. It helped me rebuild my habits from the ground up. From sleep to hydration to mindful meals, everything improved. Four months in I’ve lost 16 lbs and feel in control again.
Hi Kiona, Wow, this is wonderful—thank you! We're honored to have played a role in your weight loss journey. MEDVi is built on sound clinical science and truly compassionate support. Real results, real people—MEDVi reviews like yours are essential for helping others find a program that truly works.

Reviewed Aug. 7, 2025
MEDVi never made me feel bad for needing help. Every interaction was kind and thoughtful. I felt supported during setbacks and celebrated when I made progress. I’ve lost 17 lbs and gained so much self respect.
Hi Harry, We're so glad MEDVi could be a part of your positive transformation. Thank you for placing your trust in us! Your review will help countless others searching "MEDVi.org reviews" see just how effective our medical weight loss services really are.
Reviewed Aug. 6, 2025
If I could give zero stars I would. My very first delivery was shipped to the wrong address and I never got it. MEDVi was useless. They will not refund my money and had me file a claim with Fedex even though they screwed up my delivery address. I canceled with them immediately.
Hi Lucy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed Aug. 6, 2025
I have been on branded glp -1 for about 6 months: I know what it feels like at the dosage they said they were giving me. It absolutely is NOT the same dosage equivalent- if there is any at all in the vial. I’m sending my vial to a testing service to confirm that. A company cannot commit medical fraud and get away with it. It’s immoral, illegal and dangerous.
Hi Sunday, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 6, 2025
They hit my account within seconds for $1,300+ within seconds. There's no billing department number you can call. They only provide a customer support use line. I have emailed them twice without any response from them concerning cancellation. User beware. When I called the customer support use line, I told the lady (whom I could barely understand) and told her that the website stated $179 a month, her only response to me was "that's not what it costs". Like I said, USER BEWARE! I'm now going through my bank to dispute the $1300+ charge.
Hi Sam, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed Aug. 6, 2025
I honestly didn’t expect much but the difference has been real. The care team was responsive and the guidance felt smart and personal. I’m down 18 lbs over five months and have kept it off without stress.
Hi Elmer, Thank you for your review! We're genuinely glad you saw results and truly appreciate your suggestions for improvement. For anyone searching "MEDVi reviews" or "is MEDVi legit," your detailed feedback is incredibly helpful.
Reviewed Aug. 6, 2025
I appreciated that MEDVi didn’t push drastic changes. They met me where I was and built from there. The meds were introduced slowly and safely. Four months later I’m down 15 lbs and feeling more at ease with food.
Hi Jenny, Thanks for your kind words and ongoing support! MEDVi reviews like yours play a vital role in helping others discover our legitimate, medically guided weight loss program. We’re honored to be part of your wellness path.

Reviewed Aug. 6, 2025
Updated on 08/21/2025: August 21 and still no response. You can see they will have a resolution by August 13 per the statement below. This is a prime example of my experience with this company. Now you can see for yourself the experience.
Original Review: One star is not a low enough rating for the experience with MedVi. The introductory $179 entry level compound dosage of the compound worked well. Keep in mind, the first month is $179 and the subsequent months there is a reoccurring billing of $299, whether you have received the compound or not. Month two, they sent me the wrong dosage which made me very sick. After several attempts to rectify this issue they finally shipped me the proper dosage and charged me $299 for their error. In conversations and in emails they assured me that the replacement dosage would be shipped to my temporary address. Only to have it sent to the wrong address and sit in the heat for three days.
I have made over 25 calls to the company trying to get a replacement shipped to me at my temporary address and in the right dosage, to fix their error in dosage and shipping. I have now been charged another $299 and I have yet to receive the second proper dose of the Wegovy compound. When I called and talked to the billing department I was told that it's a recurring fee and they can't reimburse me. I have spent over 25 hours on the phone trying to rectify their errors, and spent $600 for product that I haven't received. You can not talk to a manager, the customer service team is trained to say "I will create a case and have someone call you back in 24-48 hours" and nothing happens.
Hi Michelle, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 6, 2025
I lost 3 pounds in three weeks, and that was with eating between 1,000 and 1,400 calories per day. On the fourth week, there wasn't enough medicine remaining to draw anything into the syringe. This is a total fraud, a waste of money and a waste of three weeks. I could have been losing weight with a reputable supplier.
Hi Kathy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 5, 2025
I finished my first month and the customer service was great, but I actually gained 10 pounds during the first month of use. I told the practitioner at my end of month review that I had gained weight, but they put that I had last 4 pounds in my chart/account. Very odd. I was told that my second increased dosage would be mailed to me within the next three days. I received a notice from UPS (they sent the first shipment via FedEx) that my order/delivery had been refused (which wasn't even possible since I wasn't home at the time). I emailed Medvi and they stated that they would resolve the problem quickly. I didn't hear from them for two weeks, so I checked emailed. Nothing.
After 3 weeks, I emailed to cancel my subscription and told them I would need a refund for the $349 they charged me for medication I never received. They responded that they had forwarded my refund request to whatever department. I then received an email stating that I would not be receiving a refund since the medication left the pharmacy and was shipped. It wasn't even shipped to my address. I have documentation of that too, that I emailed them (I don't want to include that information since it is my personal home address). What a scam. Not only did the medication not work, but then they conned me out of $349 for a second increased dosage that I never received - that I believe they never intended to ship to me.
If it was delivered to the wrong address - who is really at fault for that? Either them or UPS, but certainly not me! I replied that a refund would be mandatory - I was not paying for anything I didn't get. I still haven't heard back from them. Now I have to dispute the charge on my credit card and post a review at every opportunity to save anyone else from being scammed. You cannot trust the information on their website, as they put in whatever information they want to make it look like their product works. It's so sad that people have to go through this when they are just trying to get healthy.
Hi Codie, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 4, 2025
This place is the worst online company I have ever worked with. They changed the price on me, didn't honor the deal they posted online and are taking forever to ship my meds, even when I follow the steps they laid out for me. I call for help and all I get is the runaround, oh a supervisor will call you back in 24 to 48 hours (they have never called back). I will find a new place to get my meds, I would give 0 stars if I could.
Hi Sherry, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed Aug. 4, 2025
I utilized this company for my weight loss injections. I order a one-month supply of the medicine after my virtual online consultation. It was quick and easy. After receiving my medication I was charged multiple transactions over a 6 week period totaling $1,878.48 that I did not authorize. I have contacted Medvi and their process on refunds is more difficult than making a phone call. I have deactivated my card and filed for fraudulent transactions with my bank. Folks beware this company. They are stealing money from people and claiming it is a subscription. I never signed up for anything nor was I informed of any recurring payments.
Hi Adam, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 4, 2025
5 Stars ⭐⭐⭐⭐⭐. I just completed my first month of Medvi’s weight loss shots and I’m already starting to notice a difference! The progress has been steady, and what I love most is how minimal the side effects have been—almost none at all. It’s been such an encouraging start, and I’m excited to continue this journey. So far, I’m loving the results and feeling more motivated than ever. Thank you, Medvi!
Hi, We’re thrilled you had such a great experience! Many people actively look for trustworthy answers to "is MEDVi legit?"—and your review provides just that reassurance. Thanks for supporting our community and our mission.

Reviewed Aug. 4, 2025
I signed up on Thursday, had a call with the nurse practitioner on Friday. Decided to cancel and was told no problem call Monday to confirm. When I called on Monday to confirm cancellation I got the run around. I had to call my credit card company to make sure I was not charged. Don't waste your time.
Hi, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed Aug. 4, 2025
As a working parent I needed something efficient. MEDVi fit right in. The messaging support let me check in without appointments and my provider gave me advice that worked in my schedule. I’ve lost 14 lbs and feel less overwhelmed.
Hi Hillard, Thank you for your thoughtful review! We’re deeply committed to building a trustworthy program that gets real results. Whether someone is browsing MEDVi.org reviews or searching "is MEDVi legit," your feedback makes a profound difference.
Reviewed Aug. 4, 2025
What stood out with MEDVi was the encouragement. Every time I hit a wall they offered small tweaks or motivation that helped me keep going. I'm four months in and have lost 16 lbs with more confidence than I’ve had in years.
Hi Roberto, Thank you for the amazing feedback! We’re thrilled MEDVi’s medical weight loss program helped you on your journey. We pride ourselves on delivering safe, effective, and personalized weight loss solutions. MEDVi.org reviews like yours help others discover that yes — MEDVi is legit!

Reviewed Aug. 4, 2025
I should have for sure did my research on this company and the pharmacy they get their meds from. Nothing but bad reviews regarding their weight loss medication. Their meds did not work, I do not believe I received what I ordered. There was no curbing of the appetite, if anything I feel there are more cravings. I have not loss weight, and I have been on it since June. The sad part is I do not think I can get my money back and I am not sure what I have injected into my body. I feel like this company is really a scam, and the pharmacy they use as well. Do not use this company.
Hi Natasha, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 4, 2025
Medvi was happy to take my money up front. Then the "doctor" stood me up for our appointment, while I waited on a video chat for an hour, missing time with my granddaughter at an event. It was over a week before I could get the appt. First month arrived with a dose of 12.5 units and a full vial of medicine. Second month arrived with an increased dose... DOUBLE what I was taking with no feedback etc. The vial was sticky and only half full. I submitted photos and a report but it has been over a week of run around from MEDVI to address the issue. I decided to cancel my subscription and guess what... more runaround. Save yourself the headache. Go with a company that speaks English and takes care of their patients.
Hi Heidi, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 3, 2025
I started Medvi April 2025. I canceled my subscription in June, due to financial issues. Well, I subscribed to Medvi again on 7/31/25. I also had my initial consult with my doctor the same day of my rejoining and was prescribed Tirzepatide. When I made my purchase for my first month, I only paid $179.00, which was what I was told to pay. I then realized that it was for Semaglutide and not Tirzepatide. So, I called customer service, which is a joke by the way. I explained the situation and told them to only charge my card $100, since I had already paid $179.00.
When I went to check if only $100 was charged, they charged my card $299.00. I was pissed! I got a rep that stated my account was in the negative. I knew that wasn’t the case because I just got paid that day. When she saw - $179.00 she thought it was in the negative. I had to explain to the ** that - means the money was debited from my Account. I was on the phone last night with a rep trying to rectifying the situation. Time will tell. Received an email stating that $179.00 plus the $20.00 they overcharged me was refunded today. Anyone thinking about Medvi for your weight loss medication, I would think twice.
Hi Majeeda, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 3, 2025
Do NOT use this service. I paid $279 and was then declined service because my BMI was too low which is fine however, when I called to get a refund I was given the run around. Then I was told I had to pay an $80 tele-doc fee. I NEVER even saw or spoke to a doctor. I've called and emailed over 6 times to get my refund of $279. It's been 3 weeks and still no refund. It shouldn't be this hard!! I would really stay away from this service. The review doesn't even deserve 1 star.
Hi Lori, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed Aug. 3, 2025
I have been on Tirzepatide for a year and was receiving it locally until this month when I learned that my pharmacy can no longer issue it. I reached out to MEDVi after seeing an ad on Instagram. I filled out my questionnaire and uploaded a picture of my current prescription that clearly indicates my dosage. I was sent a link to order once I submitted my information. Nowhere was the dosage indicated when I submitted my payment…and once submitted it was revealed that I was ordered the beginning dose, 2.2mg, not the 15mg that I have been taking. I immediately called and spoke to a customer support person named Jason who told me that I would need to speak to an RN. Of course none were available, but I clearly indicated that I wanted my order canceled.
An RN called me back the following morning and tried to give me a discount. I don’t want a discount, I want to continue at my current dose which they will not allow me to do. I explained this to her and she said a patient advocate would be reaching out to process my refund. Received an email this evening from Fiona that it is against their policy to issue refunds because the order has been processed despite me IMMEDIATELY calling them yesterday to put a stop to it. I will report this to my credit card as fraudulent business dealings and will dispute the charge.
Hi Kim, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed Aug. 1, 2025
I signed up with Medvi about 2 weeks ago and this has been the worst experience. I completed the online questionnaire and chose to go with the weight loss program using tirzepatide - paid $299 as a first time customer only to have them send me the wrong medication I called and they said they would send the correct medication only to have them send the wrong med again and now they refuse to send the correct med or refund me.
Reviewed Aug. 1, 2025
Don’t use this company. People posting positive reviews should not persuade you. I subscribed then realized that the price was good only for first bottle. I wrote to cancel within 5 minutes. That email and the next two resulted in an auto reply that my concern was important and would be escalated. I called the company at the phone number on the website. It was a legitimate number belonging to another business. I disputed the first charge after never receiving a cancellation acknowledgement. After never keeping my doctor appointment I got a vial of med in the mail anyway. I refrigerated and held it for instructions. The charge dispute with my bank resulted in notification from Stripe auto reply that my subscription was canceled immediately on 7/22. I then received two charges on 7/31.
Hi Carrie, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 31, 2025
I was excited to begin my weight loss journey and had do a lot of research to pick a company that would be a good fit for what I wanted. I should have had RED FLAGS from my first interaction with this company. They were pretty pushy about filling out all the information and wanting a credit card number. After a few days and several emails requesting that I complete the information and give my credit card information I received an email saying I was eligible to take this product. I had not be contacted by a doctor but they billed me. I had not given my permission to bill but it happened that they said the product was on its way.
Two weeks later I receive the product and there was nothing in the vial. I contacted them immediately and was asked to take a picture and send it to them and they would send it on to their pharmacy to check it out. Within seconds, I receive a text telling me that the pharmacist said everything was fine and they were satisfied with what they sent. There was no way anyone at this place could have looked at those pictures to determine what was in the vial.
I have since tried to talk to someone with more authority to get this resolved however, I was told there is no one I can talk to since their pharmacy said everything was fine. If you are researching a company to put your trust in, this IS NOT THE ONE. This is ultimately my fault for not reading the reviews. This company got a 2.4 out of 5. There are more dissatisfied customers than satisfied customers. A bot will reply to my review with the same comment as all unsatisfactory customers. If you're still reading, check the other BOT replies.
Hi Rebecca, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 31, 2025
The doctor and the nurses are very accommodating and knowledgeable. They are also very prompt when I’ve had questions. :) The best part about this process is that everything is done at your convenience. I have a busy schedule like most of us do and I can make time when I have a free moment to refill and or track my progress online. I would recommend them to family and friends!
Hi Jennifer, What a wonderful review—thank you! We're delighted to know our medical weight loss program provided such a positive experience. Every review like this helps others searching "is MEDVi legit" or reading MEDVi reviews feel confident in taking their next step toward better health.
Reviewed July 31, 2025
Absolutely Disgusted and Outraged – DO NOT TRUST MEDVi.org! If I could give ZERO stars, I would. MEDVi.org is a complete scam, and I’m furious that I ever gave them a single cent of my money. I enrolled in their program at 2 a.m. on 7/27—BIGGEST MISTAKE. A few hours later, I had second thoughts and decided to cancel. I immediately called the number listed on their site and was connected to some offshore call center that has NO access to anyone in the United States. They told me I’d have to wait 24–72 hours for an “escalation.” Spoiler alert: I’m still waiting.
I called back the next day (7/28), and guess what? They told me I couldn’t get a refund because I had already paid. ARE YOU SERIOUS? I hadn’t spoken to a provider, hadn’t submitted labs, hadn’t been medically cleared—nothing! They just took my money and ran. The rep could not have cared less and said “there’s nothing we can do.”
Then, as if this situation couldn’t get worse, I got an email saying my package had shipped. Three days later, I received a flimsy FedEx plastic bag (NOT A BOX) with SEMAGLUTIDE and L-CARNITINE just thrown inside. No real packaging, no temperature control, no pharmaceutical care—just life-altering medication handled like junk mail. That is completely unsafe and honestly dangerous.
Let’s talk about the so-called “Money-Back Guarantee” on their website—it’s an absolute LIE. There is NO guarantee, NO customer support, and certainly NO ethics involved in how this company does business. I am demanding a full refund, I’ve reported them to my credit card company as fraudulent, and I am in the process of reporting them to consumer protection agencies. This company is a disgrace and has no business operating in healthcare. RUN in the other direction. MEDVi.org is NOT to be trusted.
Hi Laurie, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 31, 2025
I am just now completing my third week with the semaglutide injections. I would like to see more of an improvement however I know it’s a sprint not a race. I also found it a little odd that my vile is reddish in color? Anyone else the same?
Hi Kayla, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 30, 2025
If there was an option for zero stars, I'd select that. Awful experience - couldn't even get the medication up thru the syringe. Tried sending videos & pictures for 2 weeks - no refund - nothing. Went back to my other provider. What a difference.
Hi Gayle, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 30, 2025
I came across this company on Facebook and thought about giving them a try. I was very apprehensive about trying them out, being that I seen them on an Ad on Facebook. So I said to myself, why not, give them a shot. Someone got back to me right away, which gave me a little comfort. To make a long story short. When my medicine was allegedly shipped almost 3 weeks ago, I never received it. That’s when I became worried that I’ve been scammed. I’ve been going back and forth with this company through email and I’ve been getting the run around. At this point, I feel like I’ve been scammed. No refund, nothing. No help. I’m so disappointed with them and all I want to do is just get my money back and move on with my life.
Hi Yvette, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 30, 2025
First appointment and med shipment went well. I did lose 5 pounds in that first month. Then I filled out the refill form and was billed for an amount that was nearly 100% more than the month before. There was no warning. I went back and looked, and nowhere did it say the first month was an introductory price.
Hi Brandy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 30, 2025
If 0 stars were an option. I would have chosen it. The WORST customer service ever. Sent me my first vial that did absolutely nothing. My second dose arrived warm, with the cold packs leaking. They refused to reship or refund me, and told me it’s okay to inject warm Semaglutide. It is not! I ended up contacting the Board of Pharmacy and the BBB as well as the FDA. Do not use MEDVi. So unethical!!!
Hi H, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 30, 2025
I cancelled with MedVi after one month. After the first prescription they send you, then it becomes "See this Dr for and additional $$$$" and they charge your CC $399 per month but never send you any additional prescriptions and will charge you for Dr visits you do not make or attend. TOTAL SCAM!!!! I am having to dispute several months of charges with my CC company. Also, when you go into your account on their site, there is no way to cancel or remove your payment methods.
Hi K, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 29, 2025
Tried to cancel 10 times over 4 days and no response until minutes after they shipped the wrong item. They then said too bad so sad. Contacted them via phone, text, and email. They get your money and could care less afterwards.
Hi Jim, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 29, 2025
Horrible!! Paid for meds, received notice (text message) stating meds shipped on July 21— However meds were delivered July 15. I had no idea and they were either stolen or blew away. Customer service refused to do anything. So make sure you have your crystal ball ready to know what this business is doing! My account never did show a ship date! Says it’s my fault for not checking my front door daily and every hour.
Hi Jackie, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 28, 2025
Started this medicine, Gained 10 pounds in a week and a half. I have never gained 10 pound in my whole life that fast. I called and canceled the subscription. Then a week later, they processed another payment. I called them on this. Said they would cancel subscription. But would not refund me. So basically. They charged me for medicine that was not going to be sent to me. And charge me as well. Definitely a scam.
Hi Jean, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 28, 2025
There seems to be a disconnect between MEDVI and the pharmacies they use. The first shipment was great. The last two have been terrible. Month long delays. I received a tracking number from the prior delivery as I wait for this month’s. I was reassured 3 times that my “case” would be escalated. Last shipment was packaged pathetically. Small plastic envelope with a very small ice pack that was hot. I’ve dealt with Lilly pharmacy for Zepbound and the difference is night and day. This will be my third and last order through MEDVI.
Hi Monique, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 27, 2025
They wanted me to pay 300 dollars for cancellation. This is a rip off. Day light robbery. They are trapping people who are vulnerable. Why should I pay such a high price if I don’t want to renew the membership. They are a scam.
Hi Mariam, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed July 26, 2025
I signed up for this service and read reviews after the fact. As soon as I read them I called them to cancel and was told I couldn’t. I have emailed and called every day since and can’t get anyone to help me. They say they are “researching”. Don’t do it!!! I feel like I just gave money away for nothing. Also, when you sign up, it sets you up for auto draft. Good luck getting it stopped.
Hi Kristen, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 25, 2025
Hi, I wanna give a shout out to Medvi. And the professionalism that they have displayed to me since May and my new journey. I've already lost 15 pounds. I feel I'm surrounded by coaches of nutrition. Encouragement nurses lab work makes me know that they are concerned about my health. A lot of places don't care but there has been nothing but good things I can say about this company. If you truly wanna do it during it. Of weight loss and health at the same available 24/7. No matter what they never make me feel bad for asking. A question about anything, so thank you. And a personally thank Jen and I just want to tell her it's so good that I could call her if I needed answer. Thank you medvi.
Hi Rhonda, Thank you! We’re delighted you’re enjoying success with our medically guided program. Your 5-star rating not only encourages our team—it also supports others searching "MEDVi reviews" and "is MEDVi legit" as they explore safe, trusted options.
Reviewed July 25, 2025
I started Medivi a few weeks ago and this service is absolutely unbelievable. I was able to be meet with a doctor. I had a question on a Sunday and was able to speak to a nurse that day. They also have a patient advisor who you check in with 1 times a month. This is an amazing service and does not increase their prices when your dosage goes up. I highly recommend to anyone.
Hi Terre, Five stars—thank you! You're living proof that MEDVi's personalized approach delivers real results. We're so happy to have you as part of the MEDVi family. For anyone asking "is MEDVi legit," Trustpilot reviews like this speak volumes about our program.
Reviewed July 25, 2025
I have a really big complaint about MEDVI and their product as well as service. I found MEDVI on Instagram, signed up, met with a consultant. Nowhere in this process did anyone tell me Compounded Trizepatide is not supposed to be sold in the United States. In March of 2025 the policy from FDA was put out the it is prohibited to sell Compounded Trizepatide in the U.S. I have been trying for three weeks to cancel my service and I have gotten about 15 different people emailing me with different information. One said, "Oh you don’t have an official concern, please provide more details." My email was literally I want a refund and cancel my services because you never told me it was not allowed. Other emails were telling me, "Ok we sent your request for a refund and they are investigating it." Another said, "We are allowed to sell it."
I called and I was given the run around. I never spoke to the same person. Finally someone said I will put it in that you will get a partial refund because you did talk to a Dr. I agreed with that. They gave me .99 cents. WTH? Today I called and they hung up on me three times. Even though I cancelled it the medicine arrived today and now they say I can’t get a refund. I don’t want the medicine and I will never recommend MEDVI to anyone. Don’t be drawn in to this sales pitch.
Hi Donna, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 24, 2025
If I could give zero stars I would. #1: My initial "Dr." appointment was incorrectly scheduled. #2. My first medication vial was shorted 2 weeks' worth of medication. #3: I had to send a multitude of photos to show them that I was not SCAMMING them. #4: Never heard the findings or if I would receive the order again or at least the 2 shots, since I was already off the medication for at least a month. #5: Constant lies from their patient support team. #6: UNABLE to talk to an American or anyone in a Management or Leadership role. #7: Refused to discuss a discount for my first incomplete medication vial ($279.00).
#8: Called again yesterday noting that the promise of my medications (the 2 lost injections and my increase vial) was going to be in my hand today. As of 1 pm, I just received the tracking notice that the medication was shipped to UPS, but UPS still only has the sticker for the box. So the idea I will have the medication today is IMPOSSIBLE. Yet, I was billed another $399. $9: Another call to patient customer service demanding to discuss my issues with someone with some type of decision abilities. Was put off, yet again, but promised I'd be called. Am I holding my breath. NO. I am also concerned as to WHY I cannot find the President or CEO's number online under MEDVi, LLC? Could this be because their company is a complete SCAM. Likely.
I am now going to try to see if my credit card company can fight the charges. DO NOT USE THIS COMPANY! I have now reached out to "OpenLoop Health" and requested a call from their CEO, Jon Lensing, regarding this MEDVi contract as they are the company that are also charging my credit card.
Hi Robin, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 24, 2025
So I did everything I needed to do, had the virtual appointment, completed the bloodwork, and then I received and completed my first round of medication. No issues. Toward the end of that 4-week cycle, though, I realized I hadn't heard anything about the next round, so I contacted MedVi. The person I spoke to said that I should've received a form by email, but even though I did not, he told me he could handle it over the phone. No problem. But then no word.
About a week later, I called back just to check the status and, again, was told that everything was fixed now and that I'd get my next round. Then nothing. I called again, and this time had more success. Despite having been told by the first post-cycle representative that I wouldn't need another doctor's appointment, this representative told me I would, so I scheduled that over the phone and had my second virtual doctor's appointment on Wednesday, July 16th. No issues. She told me I'd need to do more bloodwork, but in the meantime, my medication would arrive a week later on June 23rd. Guess what? No medication.
So I called *again* and the representative--who I could barely hear due to a loud call center--told me that my account had been CANCELED. Like, what? She said she'd un-cancel it and that I'd hear more in 24-48 hours. And it was at this point that I thought I'd do a little more investigating about MedVi online. That's when I happened upon this site and saw the numerous similar complaints.
I also checked my banking account and discovered that they had charged me two additional times after charging me for that first round of medication. So I requested a new card/account number and told MedVi--who contacted me an hour after I spoke to them last--to say they wanted to reopen my account but needed to have my credit card information. HARD PASS. I would avoid this company at all costs. There are other options that likely won't try to drive you insane while not helping you to lose weight. Because, for a fun fact, after that first month of injections, I gained a pound.
Hi Andrew, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 23, 2025
I filled in all the information requested and my credit card was charged. NO where in this process was I told that I would be required to have blood tests and would be responsible for sending the blood tests to MEDvi. I requested a refund. I was denied a refund due to the fact I am the one that can not get the blood tests completed. I did not receive any product just a run around when I asked for a request. I am a disable veteran and I have been cheated out of $249.00 dollars for absolutely nothing. Only grief from these thieves.
Hi Elita, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 23, 2025
Very slow and quite unresponsive. AI bots are running the show (talk to the hand). The medication was referred to an unknown pharmacy a week ago, and there is still no information about when it will arrive.
Hi Peter, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed July 23, 2025
I was on the fence if Medvi and tirzepatide was for me. Well I took the leap and have had amazing results! 3 weeks in to my weight loss journey and I am down 17lbs! Wow! The customer service is out of this world! First I had a video call with a nurse practitioner to review my medical history to make sure I was a good candidate for tirzepatide. I have had multiple emails and phone calls to check on my progress. I would recommend Medvi to everyone wanting to take the leap into weight loss.
Hi Dave, Wow, this is wonderful—thank you! We're honored to have played a role in your weight loss journey. MEDVi is built on sound clinical science and truly compassionate support. Real results, real people—MEDVi reviews like yours are essential for helping others find a program that truly works.
Reviewed July 22, 2025
I read the reviews first before writing mine and it is discouraging to learn that so many others have experienced many of the same serious issues that I have. So this tells me that failing to resolve customer concerns is commonplace with Medvi. My biggest complaint is the inconsistency of their medication delivery. For a medication where it is crucial for the person taking it to stay on a consistent schedule, one would think this company would put greater effort toward assuring timely deliveries.
They can't ever give you exact dates or even ETA's when it comes to deliveries. When meds don't arrive and you inquire to customer service, they shoot cookie-cutter emailed answers like "it's being processed now." Never ever actual calendar dates like every other business that is shipping product to you does. This in itself is unacceptable considering we are talking about a medication requiring a strict schedule be maintained in order for it to be successful. Their customer service department is a JOKE. The left hand does not know what the right hand is doing.
Emails, phone calls, telehealth visits are not maintained or updated in any general patient database so unless you are doing the bookkkeeping for them by uploading notes on every communication and transaction then your records will be incomplete and as result of the incomplete record keeping this will lead to mistakes in everything from billing to lab results to shipping to dosages being wrong. I find it ironic that they don't seem to have any problem keeping to a strict schedule when it comes to taking your money and the lack of transparency regarding these financial transactions is so obviously intentional on their end, it's insulting to say the least.
This is an expensive endeavor and as such, customers should expect these companies to appreciate our investment and make an effort to deliver accurately and provide tracking on shipments. They do nothing of the sort. I selected this company because of an article I read that had rated the top 10 GLP-1 providers, Medvi was #2 on the list. I think I am going to find the author of that article and ask him to re-evaluate the situation. Every problem I've had has been the result of MEDVI dropping the ball. I have provided them anything they have asked for, even doing new labs within 24 hours of their request and uploading results immediately.
They however, fail to update their record systems, which lead to further delays and if they send you an email mail that says "I've forwarded your concern to the appropriate department and it's being handled," don't fall for it because it simply isn't true and your delay will be even longer. What a shame that this couldn't be an easier process... Well, it could be easier if the company had any integrity. I give 2 stars because they have the potential to provide a good service they just don't have a well oiled machine in place to be able to pull it off.
Hi Melissa, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Updated review: July 31, 2025
Medvi has refunded me in full and this is now resolved.
Original Review: July 22, 2025
I had read other reviews targeting Medvi's Customer Service issues, but I thought, how bad can it really be? As it turns out, bad enough for me to discontinue my membership. There were numerous calls-on-hold and an unbelievable. There were many calls-on-hold, and an unreasonable rate of "transferring you now" to another department. Medvi might want to consider one-stop shopping. I would be happy to upload a receipt for your viewing, but Medvi has not provided one nor yet provided refund due.
Hi Jane, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 22, 2025
This is a scam. I applied for the $179.00 monthly for one year. I called to confirm but was told that only the first month is for $179.00 afterwards is $299.00 monthly. I told customer service representative that the website did not said that only the first month is for $179.00. She told me that the info on website is not accurate. I was charged $299.11 already for I don’t know what she said is the fee to send me the medication. This is a scam. I asked her to cancel my subscription. She told me they are base in South Africa. It is not a legitimate business in my opinion.
Hi Yasmin, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 22, 2025
My starter package was received in a compromised state. While packed to be cold, it arrived quite warm. The chill pack was thoroughly thawed and actually quite warm. FedEx delivered to my door where it sat for less than 10 minutes. My Ring Door Bell alerted me and I retrieved it immediately. The vial inside was quite warm and I reported it both to MEDVi and FedEx. Then I asked my pharmacist. My pharmacist said the contents were possibly compromised and I shouldn’t use. MEDVi said go ahead and use it. MEDVI offered a $100 discount for the future. But I declined. I would not trust a supplier of drug that was quite likely compromised. MEDVi could not assure how long it had been heated or to what temperature it had been exposed. I will never use MEDVi. Not trustworthy.
Hi Pete, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 22, 2025
This has been an amazing experience for me. The nurses and customer service staff really care about your success. I would definitely recommend this MEDVi company for your weight loss program. They monitor your progress and coach you along the way. And I’ve been doing this for a month now and have felt like I'm supported the whole way through.
Hi Regina, Thanks for your trust and this excellent 5-star rating! We’re thrilled you're happy with the progress you've made. MEDVi's personalized care is precisely why so many people looking for "legit medical weight loss" choose us.

Updated review: Aug. 1, 2025
They gave me back what I asked for. Susan
Original Review: July 21, 2025
I tried to cancel at the start for May. I had waited like a week to receive anything..So NO REFUND..I took daily tablets of Ozempic. It didn't work for me. Now I'm paying for August and asked to cancel. I would never use them again. Personally I spent almost 1K for poor results.
Reviewed July 21, 2025
Began with Medvi in June and received my first 4 week dose without incident. Completed the online survey for my 2nd dose, credit card charged the same day and 2 weeks later, I still don't have my meds. I have written multiple times only to get the same canned customer service speech again and again. They claim they have expedite my order, blah, blah, blah. DO NOT deal with this company!! They are a scam.
Hi Ela, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 21, 2025
Medvi has been a great tool to use when it came to getting my prescription. I scheduled my appointment for a time that was convenient for me. The nurse on-line visit was easy and she made me feel at ease. Medvi has great customer service. They have answered my questions/concerns.
Hi Heather, We truly appreciate your feedback and are so happy you had a great experience with MEDVi! Reviews like yours help answer the common search: "Is MEDVi legitimate?"—and clearly show that we’re the real deal.

Reviewed July 21, 2025
They have charged my credit card twice after I canceled my subscription. Customer service is overseas and they have not refunded my credit card although I have called and written multiple times. I had to contact my credit card company to finally get this to end. They will take your money and keep your money and not give you quality product. Do not use this company.
Hi Marna, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 21, 2025
Just started with MedVi…. Had previously been with DirectMeds. Met my goal. Decided to lose another 16 lbs and get down to 170. DirectMeds was a bit more costly than MedVi. MedVi advertised $279 ($120 off all GLP-1) for the 1st month of compounded Tirzepatide. Then $399 per month afterward. Their customer service said yesterday that it was actually $220 of my order and I’ll be charged $499 a month. That’s false advertising and a scam hook to get you to join. After taking my dose 2 days ago I still feel hungry but not giving in to snacking. The dose was also a very dark pink. They say it’s B-12. Just not feeling the same as with DirectMeds. I hope it’s really a GLP-1. Very disappointed as I research all.
Hi L, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 20, 2025
MedVi is the third provider I have used for ** and ** medications. They are by far the fastest to refill medications, with a quick 3-4 day process from start to finish. When I have had questions, their process to speak with a medical provider has been easy and quick as well. The price is pretty standard as these medications go, but the two aspects of customer service I mentioned distinguish MedVi from other providers I have previously used. I would recommend MedVi if you are in the market for using ** or **.
Hi Debbie, We truly appreciate your thoughtful feedback! At MEDVi, we prioritize clinically backed care and genuine personal support, so it's wonderful to hear you felt that. Your review helps build trust for those looking through MEDVi reviews and wondering if a medically guided weight loss program is right for them.
Reviewed July 20, 2025
Medvi has been amazing. Not only are they there for you 24/7 with any questions or concerns, they listen to you regarding what you want, if you feel you need adjustments they will review and work with you to make sure you feel your best. HIGHLY recommend. I couldn’t be happier with my progress and the choice I made in Medvi!
Hi Nikita, Your positive feedback means the world to our entire team at MEDVi. We strive to make every step of the MEDVi experience feel supportive, structured, and firmly rooted in clinical care. MEDVi reviews like yours truly reassure others seeking a legitimate and effective medical weight loss program.
Reviewed July 20, 2025
Doctor said they were raising from 25 to 40. Next dose was 17, after multiple calls 3rd month was 16. After $1000 I gained 2 lbs, they said it's cause they can't find my labs? Answer they give me trizeptide for another $200 a month. Way better offers and services out there.
Hi Larry, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 19, 2025
I paid $280 for a consultation and a prescription of 28 Trizepitude pills, but I received only 17 pills—and had to cut them in half to try to make them last. Despite following the regimen, I experienced no loss of appetite and lost zero pounds. When I contacted customer service, they acknowledged the mistake and assured me that the remaining pills would be included at no cost in my next shipment. That shipment never arrived. I eventually canceled, and received an email confirming I wouldn’t be charged again—but they also stated they would not honor the promised additional pills.
Hi Eleeta, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed July 19, 2025
This is a scam. First I tried to get my online appointment and after waiting for over 20 minutes I hung up and decided this company wasn’t for me. I have requested a refund twice now and each time they tell me they have escalated my request for review. Review for what?? I didn’t receive a virtual consultation and I didn’t receive the product. I want my money back. I have been waiting for weeks and no one will get back to me. DO NOT USE THIS COMPANY. THEY TOOK MY MONEY DID NOT PROVIDE A SERVICE OR PRODUCT AND REFUSE TO GIVE ME A REFUND. I AM GOING TO MAKE SURE THAT THEY ARE INVESTIGATED FOR THEIR CRIMINAL PRACTICES. I am so done with these scam internet companies. I should have known better and used better judgement when researching who to purchase from. I hope my review keeps others from using this criminal organization that is by no surprise based out of a foreign country.
Hi Kimberly, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 19, 2025
I started compounded semaglutide injections almost 3 months ago. I am 4'11 and was 134 pounds. To me this is a very excellent, responsible company! I see reviews on here saying people got charged more than stated on their site, or got meds late or didn't lose weight. This how the process works for real. The website sign up very specifically states the introductory first month cost (which is a reduced cost). The following months are at an increased cost which remains the same even if your dosage increases or decreases. I do the injections of compounded semaglutide because they are the cheapest and the needles are so small and honestly do not hurt. I was all ready for this big pain and honestly, I felt nothing and thought the needle didn't go in or fell off of which neither was true. For the first month and a half I was feeling pretty nauseous and bloated as my body adjusted to the medication.
Physically, I was pretty much not feeling hungry, but ate a few small snacks a day of like yogurt, a banana, a breakfast bar or protein shakes. Before each new 4 week refill, you must have a video visit with a doctor who discusses your progress and any changes to medical history since last meeting. They then decide if you qualify for the next 4 week prescription and any dosage change. Please note that you are sent a refill request form after each 3rd week injection. You must complete it in order to get scheduled with a doctor or you will NOT receive a refill on the medication. If I completed my 3rd injection and did not receive the form, I emailed or called customer service to request it. You also receive a care coaching session with each refill to discuss tips to help with any challenges you may be experiencing and tips to enhance your weight loss and health. I was sent for blood work at no cost for them to monitor different aspects of my state of health.
Their customer service members are so courteous, helpful, quick to respond and are extremely flexible with appointment times. Those who are dissatisfied with the program either are a rare incident or did not keep up with their end of the responsibilities. By the way, in 3 months I have gone from 134 pounds to 121 pounds and am extremely happy with the progress. I have not added exercise, but I highly recommend it to maximize weight loss and minimize sagging skin. Drink lots of water and get enough protein. Good luck and I have complete confidence in this company.
Hi Judy, Thank you! We're absolutely delighted you’re enjoying such success with our medically guided program. Your 5-star rating not only encourages our team—it also greatly supports others searching "MEDVi reviews" and "is MEDVi legit" as they explore safe, trusted options.
Reviewed July 19, 2025
I first ordered an injection on 06/19/2025 and never received the medicine. They say you have to fill out a refill form to get it refilled. I didn't fill out the refill form and was just charged $299 for a second month when I never received the first month. On the dashboard, both orders are marked as pending approval. I am disputing both charges. Almost $500 spent and nothing to show for it. A total rip off.
Hi Joni, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed July 19, 2025
Updated on 08/17/2025: I got my replacement, but it took FOREVER. Not only that, now that I have my replacement there have been no communication, no check ins from the coach, nothing. So to say the very least, good luck with this program if you have $200 to blow.
Original Review: I was very confident this program would be a success for me but after complications with my first dose I have had the worst customer service. I made them aware of an issue at the first of July and it is still not resolved. I am fully regretting spending almost $200 on one month of this.
Hi Kimberly, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 19, 2025
DO NOT purchase from MedVi. Was missing full first month dose, called for 2 weeks and was told it was “expedited”. Charged for another month and still no meds. $400 Zero resolution-such a scam! Avoid!!!!
Hi Alicia, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 18, 2025
I am very happy to have found MEDVI. They have made this whole process very easy. I feel supported and not left alone. I have monthly calls with my Drs and we go over everything. How I’m feeling, if I’ve lost weight, any concerns etc. I always receive my medication in a timely matter. I have never had any issues. I would highly recommend to anyone looking for this medication. I give them 5 stars.
Hi Susan, Thanks for the 5 stars! You’re proof that MEDVi’s personalized approach truly works. We appreciate you being part of our MEDVi family. For anyone wondering "is MEDVi legit," Trustpilot reviews like this speak volumes.
Reviewed July 18, 2025
Great service! The portal is great for updates and requests. Delivery is always on time. If you call the customer service reps are helpful. The DRs are always efficient with their time and a depth of knowledge.
Hi Loren, Thanks for your trust and 5-star rating! We’re thrilled you’re happy with your progress. MEDVi’s personalized care is why people looking for "legit medical weight loss" choose us.

Reviewed July 18, 2025
When I had the online consult, the provider was rude and seemed annoyed when I asked questions. From start to finish, the call lasted three minutes. The online site was/is not user friendly, very difficult to navigate. First shipment arrived at the end of the day. The cold packs were room temperature, as were the insulin bottles. Fast forward three weeks, I get a notification from my credit card that this scam company had charged me $300 for more medication without my authorization.
I called to complain and have the charge removed, they wanted my entire life history, then tell me I have to be transferred to another person. I've sent two emails and the company won't respond. This company is only concerned about $$$. I wish I'd looked up reviews before choosing this company. You can do better elsewhere.
Hi Laurie, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 18, 2025
After my consultation I was told I would have my medication in 5-7 days. I called customer service 5 days in and again on the 7th day because I had not received a shipping notification. All they could tell me was it was in the process. 2 weeks later my medication arrived. It was hot and no longer chilled therefore I could not use the medication. I called customer service to relay this information immediately upon receiving the medication. After being on hold for 15 minutes, the lady could not help me. I was told it was escalated to the pharmacy team and I would get a call back later that night. Which I did not. I called again the next morning and asked if I could just cancel and receive a refund since they offer a 30 day money back guarantee if I was not happy with the service. She told me I could not receive a refund because I had already received medication.
Even though I could not use the medication, they still would not offer a refund. All they could do was send a replacement that I would get here in another 5-7 days. Which would be 3 weeks since I attempted to start this journey. I asked if at the least they could expedite the shipment of the replacement so it would get here sooner and not be hot this time. She said they were unable to do that. My advice would be to go with another company that can follow through with what they tell you, and that stands behind their service claims. This company does not. I am getting married in 3 months and had hope to be able to drop a few more pounds before the wedding. This company has now wasted a month of my deadline and given me nothing but more stress.
Hi Autumn, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 18, 2025
It has been 3 months since I started with MEDVi. My starting weight was 235 and today it is 212. I'm taking injectable **. It took approximately 2 weeks from the time I first did my questionnaire and paid until I received my medication. I have been very happy with this company! Every month I receive my medication on time by FedEx overnight, it is packaged and shipped cold the proper way. For the cost, $300 month, I think it is well worth it. Some companies charge even more but I chose MEDVi because it was at a price I can manage. So far, I have nothing negative to say about this company and would highly recommend them! I'm losing weight every week, even if it's just a couple pounds, and that is all I'm expecting, consistent progress.. I'm very pleased so far!
Hi Teresa, Thanks for the glowing 5-star review! We’re glad our program made a difference in your journey. When others ask "is MEDVi legit?" your review will help show that real results are possible with the right support.
Reviewed July 17, 2025
MedVi has done nothing for me except give me bunk meds that only curb my appetite the first month. Second month they sent the bottle to my billing address and not to my shipping address and took two weeks to replace it and the bottle was bunk and didn't curb my appetite or anything. My second refill they told me I can't get bumped up to a higher ml like they should have. Instead they see that early June they sent my bottle to the wrong address, so it looks like to these people that my third refill which I would need my labs, but this is only my second and I get a bump up. They told me no and sent me a bottle with the same ml as the last refill that did nothing after I told them not to and refund my money. I have been fighting this since late June, then they send the bottle anyway and will NOT even talk to me to try to make it right.
So I threw the bunk bottle away and started asking for my refund. They actually even took another payment like I was going to order a third refill when I still haven't gotten refill # 2 squared away. They did refund that money, but still have not sent me the money or talked to me about refill number 2. In addition to not refunding for the unauthorized bottle that they won't refund me for, refill #1 I had to start two weeks because it took me two weeks to get a replacement bottle that was not even as strong as my initial bottle, so they bumped me down and not up...LOL...I lost two lbs the whole month of June. PLEASE BEWARE.
Hi Paulia, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 17, 2025
Scam website. They will order the wrong medicine for you and then make you pay again for the right one. Then after weeks of waiting, they send you medicine that expired 7 months ago and tell you to place another order (and pay AGAIN) for unexpired medicine. They take out extra money from your account without permission. SCAM!
Hi Charity, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 17, 2025
I have had great success with MedVi so far. I started in May and have lost 16 pounds. I have reduced my caloric intake and am working out (not regularly). I had some GI issues at the beginning but those resolved quickly.
Hi Brittany, Thank you! We’re delighted you’re enjoying success with our medically guided program. Your 5-star rating not only encourages our team—it also supports others searching "MEDVi reviews" and "is MEDVi legit" as they explore safe, trusted options.
Reviewed July 16, 2025
Everything falls in like clockwork until it doesn’t! My Tirzepatide prescription was supposed to arrive on July 3, 2025 by way of UPS. The shipment was delayed and didn’t arrive until July 7, 2025. Upon arrival, the box was hot, the styrofoam container was hot, ice bags were hot and medication vial was hot. I confirmed the medication was hot with the dispensing pharmacy and they said do not use it, contact MedVi. I notified MedVi on July 7, they assured me the medication would be replaced. I heard nothing and called again- it will be escalated and just be patient- it has now been 9 days and NOTHING!! No meds, nothing! I demanded a refund by email- got a response to give them a few days, nothing, called and demanded refund- a week to 10 days! This company is not credible!! BEWARE!!!
Hi Joy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 15, 2025
I have had a very positive experience with getting appropriate medication for weight loss and good customer service. If you are looking for convenience and good customer service then Medvi is a your go to choice.
Reviewed July 15, 2025
I am (2) months into my diet with MEDVi and I have lost 14 1/2 pounds to date. In all honesty, I was hoping for a few pounds more by now, but, that could very well be my fault for not changing my diet enough. In taking the shot, it basically makes me feel full almost all of the time. That’s great because I don’t feel like I have to snack or eat dessert, nor eat as much at meals. It does give me gas, sometimes I feel a little bloated. The first two weeks I took shots, I had diarrhea the first couple of days. The staff has been awesome to me. They’ve all been very kind. The medicine arrives extremely quickly after payment. I gave this 4 stars because there’s no partial stars, otherwise I’d give it 4.5+.
Hi Anthony, We’re so grateful you took the time to share your experience! Positive MEDVi reviews like yours help others understand how a medical weight loss program can be life-changing. Thank you for helping to build our trusted community.
Reviewed July 15, 2025
I normally don’t write reviews, but my experience with MEDVi was so aggravating and disappointing that people deserve to know what really happens behind their polished marketing. It started when I signed up for their weight loss program. On my very first call, I was quoted a monthly price of $229. To be absolutely sure this wasn’t a limited promo, I asked twice: “Will this be my price moving forward?” The rep assured me yes. Feeling reassured, I moved ahead.
But the next month, my bill jumped to $379. I called back, expecting a quick correction since I had been promised something else. Instead, I ran into their retention team, whose real purpose seems to be talking you into staying instead of actually helping. They wouldn’t honor the original price, but offered me a $100 coupon to bring the cost down to $279 — still $50 higher than I was told. Even worse, they claimed they had no notes in my account documenting what the first rep promised, and although all calls are “recorded,” conveniently they couldn’t find the recording. Every time I called, it felt like starting over from scratch with someone who knew nothing about my situation.
Then came the appointment. I was scheduled for 1:00 p.m., so I logged in on time. But the doctor was late — really late. I waited in the queue for 30 minutes with absolutely no communication: no chat, no update, nothing to say the doctor was running behind or would even show up. Most people would give up after 10 minutes, because you’d assume your appointment isn’t happening. I stubbornly stayed the full 30 minutes, which was outrageous. Appointments exist for a reason, and this level of disregard for patients’ time is unacceptable.
As if that wasn’t enough, when it came time to actually get my medication, they required me to send over bloodwork and my A1C test results — which is understandable for safety, but the process was chaotic. They emailed me the request, yet nothing appeared in the portal (which itself was clunky and unreliable). I sent in my documents right away, but two weeks later, I still hadn’t received my medication. In my case, the medication was mainly to help me slim down for my wedding, so thankfully it wasn’t urgent. But imagine if someone genuinely needed it for serious health reasons: the way this company operates could have real, harmful consequences.
In summary, this has been the most aggravating, dishonest, and incompetent experience I’ve ever had with any company: Lied to about pricing from day one. Gaslit and told there was no record of the conversation. Forced to deal with unhelpful reps reading scripts. Offered a “discount” that barely made a dent and wasn’t properly noted. Left sitting in a virtual waiting room for 30 minutes with no communication. And after sending required labs, still no medication after two weeks. I wouldn’t recommend MEDVi to my worst enemy. If your health depends on it, you deserve a company that treats you with honesty, efficiency, and respect — none of which I found here.
Hi Michael, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 15, 2025
This was a terrible experience. They didn't show up for the appointments they set, finally 2 weeks later got an appointment and was told I'd have medication in a week, never received it. They just give you the run around and try to keep charging you.
Hi Jerrod, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 15, 2025
They told me my trizepatide would be 279 and charged that and two days later they charged an extra $109 to my card. They say they'll give my money back but they won't. They're a joke to deal with. Highly don't recommend them to no one.
Hi Cole, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 15, 2025
Received the package that was supposed to have meds. No meds. Just anti nausea med. Three weeks no resolution. They keep replying back that they are looking into it. They will not refund or reorder meds. Just got ripped off. Do not use this service.
Hi Robert, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 15, 2025
I signed up in the morning. Within minutes my prescription was sent to the pharmacy. I called immediately stating that I would like to speak with a physician about the dosage. I was told the pharmacy was contacted and prescription put on hold. I spoke with my husband about ordering more medication and he suggested I reach out to our family doctor before pursuing. It turns out I was having an allergic reaction.
I called and cancelled everything. I was told the medication had shipped and for that reason I could not be issued a refund. It didn't matter that I hadn't talked to a physician, that my prescription was on hold (so they claim), that my family doctor said not to continue, that the package was still in the pharmacy or that FedEx said they could return to sender... They flat out aren't going to refund me. So I'm stuck with medication I can not use due to a company lying left and right.
Hi Reyna, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed July 14, 2025
My doctor has been harping on me to lose weight for the past several years and I have tried practically everything under the sun-intermittent fasting, exercise classes, diets, cleanses, etc. and at most I would lose 4-5 lbs and as soon as I stopped, it all came right back. I decided to try GLP-1 shots as a final effort. I researched the ** and ** options and my insurance doesn’t cover any of them for me. I looked at the various out-of-pocket programs and MEDVi seemed to be the most straightforward program with no hidden fees or ever-increasing ongoing costs.
Starting was very easy and there are always providers available to help with questions. I have lost 14lbs so far and have been in the shots since May 7th (about a 1lb a week) and had no issues other than the occasional injection site soreness the day after my shot. The shots work and I’m excited to finally reach my weight goals (& get the dr off my back -lol)!! I am not sure how the program works once I get to the maintenance phase but am confident it will be straightforward and won’t have any surprise costs. Thanks MEDVi for helping me finally lose the weight. I don’t have any before and after pictures to share because I had pretty much given up hope this was going to work so didn’t take any before pics. DON’T DO WHAT I DID-Take your before pics-this program works!!!
Hi Alycia, Thank you for the fantastic feedback! It's so rewarding to know MEDVi's medical weight loss program has made such a positive impact on your journey. We're dedicated to safe, effective, and personalized care. MEDVi.org reviews like yours are invaluable for helping others discover that, yes—MEDVi is legit!

Reviewed July 14, 2025
This company is a disaster. They screwed up my first month’s medication, promised me a discount for the second month, and then proceeded to try to charge my card the full amount a dozen times—after I revoked authorization when it became clear they were going to screw up month 2 as well. Their customer service is a total joke. Could not recommend this company less.
Hi Jennifer, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 14, 2025
I been using MEDVi for 6 months now. They helped me achieve my goals. Not sure why the complaints are here. Companies that help you through the good and the bad are the ones to stick with. 100% satisfied.
Hi John, Five stars—thank you! You're living proof that MEDVi's personalized approach delivers real results. We're so happy to have you as part of the MEDVi family. For anyone asking "is MEDVi legit," Trustpilot reviews like this speak volumes about our program.
Reviewed July 12, 2025
Lost my target weight. I was confused a little bit about the process but the great customer service team held my hand through the whole process. They made the whole process super simple. My package arrived within a few days. Well package and insulated.
Hi Panda, Wow, this is wonderful—thank you! We're honored to have played a role in your weight loss journey. MEDVi is built on sound clinical science and truly compassionate support. Real results, real people—MEDVi reviews like yours are essential for helping others find a program that truly works.
Reviewed July 12, 2025
Biggest scam company ever. Was first told it is NOT a subscription and I would have to request refills. They randomly took $300 from my account. I called to cancel and get a refund. Was then told (July 5th) that subscription had been cancelled and refund given. Come to find out, that was all a lie. I called today and they “have no record” of me canceling or a refund.
I spoke to a “patient advocate” who then confirmed that they cancelled my June subscription but not July? Do they understand what a subscription is? Finally - the medication (semaglutide) made me incredibly sick. There wasn’t enough in the vial for 4 weeks and it’s a bright red color. I’ve been on it before with a different company and was fine for a year! I noticed on the website it says “money back guarantee”. I inquire as how to get a refund because I was not satisfied. She said that guarantee is a SHIPPING guarantee. Like if you don’t get the medication delivered, you get your money back. 😂 Do yourself a favor and work with any other company. They will dip their hands into your bank account without permission, then lie about it.
Hi Amber, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 11, 2025
I purchased tirzepatide from Medvi and received vial of medication in the mail. The vial is brown and not clear like semaglutide vial. The vial was supposed to have 4 doses in it 13 units per dose. I administered 2 doses and on Friday July 4th when I went to administer 3rd dose nothing was in it. I called Boothwyn pharmacy and was told other customers had the same issue and that they could not resolve issue and I needed to call Medvi. I called Medvi and as of today no resolution. DO NOT USE THEM! CUSTOMER SERVICE POOR!
Hi Linda, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 10, 2025
Poor customer service. Very disorganized medical verification process. Overcharged me twice, sent less than the quantity ordered and promised, failed to cancel subscription. Did refund my money fairly quickly.
Hi Roger, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 9, 2025
I have seen fantastic results so far! I love that I can email or call and I have someone who is assigned to my case and is always there if I need help. My only issue is I’m not very tech savvy so I do wish there was an app I could log into without having to go through the password and log in over and over. Jake talked me through making a bookmark so that made it somewhat easier. I also like that there’s one fee! I highly suggest!
Hi Amber, We're so glad MEDVi could be a part of your positive transformation. Thank you for placing your trust in us! Your review will help countless others searching "MEDVi.org reviews" see just how effective our medical weight loss services really are.
Reviewed July 9, 2025
It has only been two weeks, I have lost 5 pounds and noticed less craving and my appetite is less. The providers listen to my concerns and answer any question during video calls. I can’t wait to see where this journey takes me.
Hi Nora, Thanks for your trust and this excellent 5-star rating! We’re thrilled you're happy with the progress you've made. MEDVi's personalized care is precisely why so many people looking for "legit medical weight loss" choose us.
Reviewed July 8, 2025
They are so slow to send anything and I told them to cancel any future orders. Today I get a text they are processing another order against my wishes. She said I'd still have to pay for telemedicine even though I had no telemedicine visit. They also said I filled out a refill order which I most certainly did not. This company is a scam. I have no idea how they have good reviews! Do not fall for them!
Hi Cindy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 8, 2025
After an almost two week process I was told I would be shipped .25 mg of Semaglutide. Since I am on 15 mg of Mounjaro it made no sense. They charged $279 for the the prescription (not delivered) and no refund has been issued despite several texts, e mails, and a telephone call. Run, don’t walk away from this company!!!
Thank you for letting us know. We’re glad to hear that your issue has been resolved.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Wishing you continued health and well-being.
Reviewed July 8, 2025
I've just completed my first month and so far, so good. I've been wanting to try this and decided to give it a go. MedVi has been great with follow up & follow through. Everything scheduled has happened on time and as promised. The medication has been working - my appetite has decreased, I no longer find my high sugar snacks satisfying, and my next meal is no longer is my highest priority. I've dropped 5 lbs and looking forward to this journey.
Hi Pat, We’re so grateful for your support and this thoughtful review! If there’s anything at all we can do to earn that fifth star, please don't hesitate to let us know. MEDVi is trusted by thousands looking for medically guided weight loss—and we're always here to help you.

Reviewed July 7, 2025
I have tried to lose weight so many times since I had my last child. Some things have worked, others have not. All were not very successful. I asked my doctor to prescribe Tirzepatide but because my BMI was ever so slightly below what they required for insurance coverage she denied it. A friend recommended MedVi so I decided to try it. A simple questionnaire showed that I qualified for the program. An appointment was made with a provider who called me right on time. She told me all about the program and the medication. I opted for the sublingual tablets initially, I wanted to see how I did with the medication. The medication arrived a few days later and I started the next day. In three weeks I lost 4 pounds. I have now switched to the injectable medication and took the first dose yesterday. I’m down another pound today.
I received a check in call today just to see how I was doing. Everyone seems to be very helpful and have been able to answer my questions quickly. I would rather be able to get the medication through my insurance but this is a good and affordable option. I did have to get bloodwork done but I received everything I needed to get it done, the program paid for it and I received my results promptly. They recommend that we share the results with our regular doctor. I have no complaints or concerns about this program. Thank you MedVi!
Hi Barbara, Thank you for your review! We're genuinely glad you saw results and truly appreciate your suggestions for improvement. For anyone searching "MEDVi reviews" or "is MEDVi legit," your detailed feedback is incredibly helpful.
Reviewed July 7, 2025
Ten weeks in and I’m already half-way to my goal weight. This is the easiest weight loss I have ever had! I've experienced a bit of nausea as well as tummy troubles, but when I think of how much pain went into trying to lose weight in the past, it's still do-able. Make sure you are eating protein and drinking more water than you ever thought imaginable. While a bit expensive for me, it's an investment. Staff have been very supportive. This was a good choice for me.
Hi Margaret, Thanks so much! We genuinely appreciate the 4-star feedback and your clear commitment to better health with MEDVi. If you found us by searching "is MEDVi legit," your review helps others feel truly confident in their choice.
Reviewed July 6, 2025
Found through Facebook. Initial interactions were online, received first month's dose, had several people reach out via text and email in the following weeks. I’ve taken the medicine for 3 months now (compounded semaglutide) & had almost zero side effects. The weight loss has been slow, but steady, and I do not crave sugar for the first time in my life. I had a video Dr appointment last month & I’ve found everything about MedVi to be clear and easy. I’m surprised that others have trouble getting their medications; mine are usually here 2 days after I submit a refill request.
Hi Katy, We truly appreciate your thoughtful feedback! At MEDVi, we prioritize clinically backed care and genuine personal support, so it's wonderful to hear you felt that. Your review helps build trust for those looking through MEDVi reviews and wondering if a medically guided weight loss program is right for them.
Reviewed July 4, 2025
I’m taking Tablet Form TIRZEPATIDE/L CARNITINE/VIT B12 6MG/10MG/2MG ODT. Beginning dosage 1/2 tablet per day to see if I had any body rejection. Everything went great. No side effects at all. I lost no weight in the first 4wks. My meeting with the nurse consultant Betty ** was very helpful and reassuring. She spoke in a very soothing tone and let me know that my body was getting use to the meds and with a higher protein, vegetable diet and exercise I should begin to see a loss in weight. She helped me with scheduling my medication refill appointment and I’m comfortable I will see results before our next meeting in 4wks.
Hi Ramona, Thanks for this glowing 5-star review! We're so glad our program made such a significant difference in your journey. When others ask "is MEDVi legit?" Your review will powerfully show that real results are indeed possible with the right support.
Reviewed July 4, 2025
First time trying this medication and company. I found the start up to be relatively easy and once approved the medications were shipped directly to my house without issue. I had a couple of questions regarding the refill process and customer service was very helpful and prompt. No issues so far.
Hi Jessica, Your positive feedback means the world to our entire team at MEDVi. We strive to make every step of the MEDVi experience feel supportive, structured, and firmly rooted in clinical care. MEDVi reviews like yours truly reassure others seeking a legitimate and effective medical weight loss program.
Reviewed July 4, 2025
fighting with them since May 25th. I would never recommend them to anyone. Tammy.
Hi Tammy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed July 2, 2025
Very misleading. They don’t tell you everything they’ll need and require you to do. Then once you pay they call you and tell you to get blood work within a time frame or you won’t get more meds, they conveniently don't mention that before payment. Then when you say you’d rather cancel than be stuck getting blood work by a deadline, they take forever to get you support to cancel. They also don’t need the blood work before you start the meds, they want it by three months. So you could’ve been on the meds, and failed to have time for blood work, then they lock you off after collecting 3 months of expensive payments. They seem very manipulative.
Hi Josh, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed July 2, 2025
I started my injections back in May. I have lost 20 lbs in that period of time. I’m most impressed with the professionalism and prompt responses. My cholesterol and blood pressure have normalized. I’ll continue with the program until I lose another 20 lbs. I recommend their services without reservations. Anyone who has been having trouble losing weight, this is the ideal way to do it.
Hi Paul, We truly appreciate your thoughtful feedback! At MEDVi, we prioritize clinically backed care and genuine personal support, so it's wonderful to hear you felt that. Your review helps build trust for those looking through MEDVi reviews and wondering if a medically guided weight loss program is right for them.
Reviewed July 1, 2025
MEDVI has been absolutely AMAZING!! I don’t think I have ever written a review for anything - ever. My story is this: spent my entire life being very thin (thankful for that). Started menopause and gained 50 pounds - for no apparent reason. Walked 3-5 miles almost daily, lived on fruits and vegetables - after two years of this, I didn’t even lose a single ounce. I couldn’t believe it! At my last medical checkup, my cholesterol suddenly went from normal, to the danger zone. My doctor wanted me to immediately start meds. I insisted he give me a few months to get my cholesterol down on my own. Bit the bullet and decided to spend the money on myself. Started on Tirzepatide on May 23rd. Today is July 1st - I’ve lost 18 1/2 pounds doing virtually nothing other than taking my weekly injection.
Additionally, I had my bloodwork done last week. Between losing the weight, as well as taking Berberine - a natural supplement which assists in reducing cholesterol, I am now in the normal range. Not only has the weight fallen off, but everyone at MEDVI has been extremely helpful and the entire process has been quite easy. Customer Service is WONDERFUL!! I have a monthly check-in (via phone call) asking me how everything is going and anytime I email with a question, I receive an immediate response. Additionally, I have had virtually no side effects to the medication. This has been one of the best decisions I have ever made - this company is terrific and I would highly recommend!!!
Hi Carolyn, Thanks for this glowing 5-star review! We're so glad our program made such a significant difference in your journey. When others ask "is MEDVi legit?" Your review will powerfully show that real results are indeed possible with the right support.
Reviewed July 1, 2025
The medication I am on is working wonders. It is very expensive, but seems to be in range with all the other companies... I know people aren't happy it's not covered under insurance but that's what it is.
Hi Kelly, We truly appreciate your kind feedback! MEDVi is here to offer real results with a medically backed, compassionate approach. MEDVi reviews like yours help others recognize the significant value of a clinically guided weight loss journey.
Reviewed June 28, 2025
SCAM. Found on FACEBOOK. I was billed instantly $179.00. I had consult one week later. I NEVER RECEIVED MY ORDER. I called them 4 times. They said they would make a decision in 24 hours. It's been 6 days and no response. They refuse to refund me or to replace my order.
Hi Roseann, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 28, 2025
Charged for medication but never received. CSR confirmed no order was submitted to compounding pharmacy. This was 2nd month and made me very uncomfortable. Cancelled and went with another reputable provider.
Hi Twala, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 28, 2025
I too have not received medication. I’m calling my credit card company today! This is all I can say, never again! Thanks for the honest response, people! It’s been two weeks, no response from anyone, YIKES!
Hi Jenny, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 26, 2025
Would never recommend this lousy company they say they delivered my meds and I never received my medication but I was still charged. I fought it. My credit card investigated at MEDVi said that I received this ** medication and my credit card company let the charge stand. I am pissed Because after a month I had still not received the meds and now it’s been two months and there’s still no meds of course I had canceled after a month because I gave up but this company oh my God, the worst and it seemed like to me that seeing these comments that it’s every blue moon that someone gets their meds And one out of every five people don’t so they’re making money with. I guess some medication and then no medication or as I was reading someone’s getting medication from South Africa and that to me is fake medication. My credit card company is Discover. They don’t have your back if anyone is dealing with Discover definitely look into someone else.
Hi Ytossie, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 20, 2025
They billed my first month immediately, had me wait 8 hours on and off to talk to a provider for “approval” then waited 6 weeks, no product was ever delivered. They charged a second month on time at the 4-week mark. But no delivery. Trying to get a resolution has been frustrating, no one gives a straight answer. Everyone says someone will contact me but it’s been 9 weeks and I’ve heard nothing despite me reaching out every day.
Hi Veronica, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 18, 2025
Working with this company has been… Working with this company has been HORRIBLE. Their communication was perfect UNTIL I signed up and began paying. SINCE THEN it has been one mistake after another. After the first month, my medication was delayed for over a week! Now it is time for the THIRD MONTH and my medication was due last FRIDAY... It is WEDNESDAY NOW, and after calling several times, I FINALLY found someone to tell me that they had apparently attempted to use an invalid debit card, which they tried last month, after which I changed to AMAZON PAY.
I called this week and was told that my account was cancelled on 5/2/25. But I received my last Rx on 5/6! No one knows what is going on. No one can give me an answer. I was finally told I had to see the provider again. OK, after about a 2 minute "visit" with her, I told her I needed my medication immediately. That was on Sunday (3 days ago) and she said that she was sending it right then. So I call on Tuesday and that is when I was told that I was cancelled a month and a half ago??? Then why have I been speaking with their people since then, and given an appointment with a provider?? EXTREMELY disorganized, and when I do call the phone number, the person on the other end is BARELY intelligible, as a non-English speaker. If I could switch to another company... I WOULD.
Hi Dan, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 17, 2025
Never received medication and found our from a representative they are located out of South Africa. I would NEVER order a medication from South Africa. Good luck injecting yourself with God knows what.
Hi Erica, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 15, 2025
Have had problems with meds arriving warm and unusable. Requested contact from management but after over 10 days, still no response. Company doesn't care about those they are selling to, just want their money.
Hi Lisa, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 13, 2025
I called their number and was assured that my appointment would proceed as originally scheduled for today at 12:45pm. Per the sign-in instructions, I clicked on the link at 12:35 and as of 1:07pm no one had come online. When the person in charge of the appointment finally showed up, the screen was blocked so I could not see who it was, but they could see me. I could hear the person, but she claimed not to hear me, although she stated that she could see my lips moving, so she knew I was talking. This happened twice. Fed up with the site’s incompetence, I dialed the number given on their email and the number given on their voicemail this morning. After a lengthy wait I was asked for my information on each call, 5 times. Finally at about 1:35pm, I was told that my appointment would have to be rescheduled for next Tuesday.
Totally fed up now with their incompetence, I requested a full refund on my money which they have had since I first signed on June 3rd. The person who answered the last call said he would have to escalate the call to the billing department and that would have to wait 5-10 business days for the refund to be processed. He refused to connect me to whoever it is that will be processing the refund and refused to email acknowledgment of my request for a refund. I want my payment fully refunded to my original form of payment immediately. The same way they charged my account the same day I signed up for their program, without sending the prescription nor bothering to schedule the “mandatory” medical evaluation.
Hi Odette, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 13, 2025
I attempted to purchase, and set up my first appt with doc online. Scheduled for 2:10, they sent reminder. I got on they said it's not until 5:10. I got on at 5:10, WAITED for 40 mins, called cust serv and they told me I'd have to reschedule. Wasted an hour of my day because THEY messed up my first appt time, it WAS at 2:10 (no this wasn't an eastern standard/Pacific standard time issue, I asked). I rescheduled it for 3 days later, at 8:20 am. I got on, shocker...says 120 docs available yet 25 mins in I had to call cust serv again. Amanda was very nice, 25 mins on hold with her and she said "a doctor is reviewing your file and will be with you shortly". I waited up to one full hour on hold for a doctor, and nobody showed. I'll pay a better company who manage to keep a simple appointment online.
Reviewed June 13, 2025
Look elsewhere! Inconsistent, inaccurate communication coming from many different people via too many email and text messages. Every month, a struggle to receive the medication and could not stay consistent with injections because delivery was always 2+ weeks late. Cancellation was difficult and they continued to charge even after confirming cancellation! Only consistency was charging my credit card.
Hi, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 13, 2025
I never received all of the promised medication in my first month. I attempted to reach out to the company 12 times. I was continuously promised that the issue would be resolved, but it never was. After paying nearly $600 and getting nowhere, I disputed the charges and cancelled.
Hi Melissa, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed June 13, 2025
They started out with 179.00. They asked for labs to be done. I had just had my labs done through my doctor who prescribed me for Wegovy. My insurance wouldn’t cover it, so I sent it to MEDVI. They prescribed me Semaglutide and it worked for the first month. 5-6 pounds. The second month, I received a 2nd vial I lost 10 pounds, but the failed to tell me it would be 200 dollars. After this, I had to speak with a doctor and they charged me 299. They told me I was on 5 mgs. When the vial came in, it said 3.49 mgs. I ran out and they took another 299 out of my account. I just had a meet with one of their Drs. He says I have “plateaued“ but he can’t prescribe me a higher dosage until I pay for more labs. Really, this is one of the worst experiences ever. They already took my money out of my account. No script. The absolute worst company ever.
Hi Tami, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 12, 2025
I truly don't believe any of the 5 star reviews are real. I ordered the semiglutide at special startup price of $179. It never came. No email on why it was delayed or if it was ever coming. But I did get emails telling me that my payment wasn't going through. They continued to try and charge me $299 every few days for a subscription on a product I never received. Not the first month's supply or the second. I called my bank, reported it as fraud and they refunded me. I don't know how this place is still in business.
Hi Brandy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 12, 2025
They cannot send you the products on a regular basis. I got the first month then was told there would be a delay till I got the next batch of about three weeks. Lol so a month on...three weeks off...no thanks.
Hi Mark, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 11, 2025
This company is a total scam and I would avoid them at all costs. They make the initial intake seem easy and then they "accidentally, on purpose" charge your card twice and never give you the refund, their customer service is non-existent when you call with serious health concerns, it takes a month to get your medication, and when you try to cancel, they immediately try to charge your card again. HORRIBLE!
Hi Lisa, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 11, 2025
I went through the questionnaire. Paid the amount requested. Set up my online appointment for 6/10 6 pm CDT. While I was logging into the waiting room, MEDVi sent me an email cancelling the appointment. I'm already in the waiting room and never see this message. I waited 25 minutes. I logged off and called to ask what happened. Their response was that they sent me an email cancelling the appointment. I pointed out that they sent the email mere minutes before the appointment and I was already in the waiting room. They were sorry and could reschedule me for Friday at 7 am. I was not happy.
They cancelled at the last minute, then they should give me an appointment at my convenience. Not theirs. I should have been moved immediately to the next day at a similar time. But they refused, saying that was the earliest they could get me in. Just like everyone else...I work. Friday at 7 am is not feasible. But... "Sorry, Mr. **. Take it or leave it." Pitiful customer service... Absolutely pitiful. I'm going to find every review site I can and tell everyone to stay away. I'm certainly telling all my friends that are interested in GLP1 and Tirzepatide to stay away from this company.
Hi Darin, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 6, 2025
I am going on vacation early tomorrow, and I do NOT have my prescription. I was not informed that, you need to have your Zoom call with a PA or MD prior to reordering the medication. I have called the company 3 times, and I am unable to get in touch with any supervisor. I have been told by the staff that I would be able to get an overnight delivery, and now I am told that they cannot expedite the order. I was told 2 times that a supervisor would call me in 24- 48 hours and that time has passed and NO one seems to be helping me. I am paying quite a bit for this service, but I am not satisfied!
Hi Linda, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 5, 2025
Money grab. That’s all they are. Charged my card for about 100 more than what they were supposed to the first time. Medicine came a week late. Did not work AT ALL. EVEN WHEN I TRIPLED THE DOSE. NOTHING!!! Numerous calls and texts (always with a different person) sometimes coming at 2-3 am. Then I noticed a 499 charge out of the blue saying they were going to send me more of what I had already told them was essentially a sugar pill. It was only after I told them I believed they were shady and this was a scam that they finally agreed to refund the 499 and cancel my subscription (which I never knowingly authorized in the first place). I had to cancel my card to ensure they would not charge me again. This has been an absolute nightmare to navigate. Do yourself a favor and run as far away as you can. Simply shady AF.
Hi Susan, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed June 4, 2025
I just ordered my first bottle of Semaglutide yesterday. Just like the previous reviews, I have had absolutely crazy emails and texts that contradict each other. One says I'm getting Tirzepatide, the other says it's Semaglutide. Completely different prices quoted in both texts. My credit card was also charged immediately, thankfully at the lower price ($179), but the price they say they will charge me monthly is $499! That is not what I signed up for. If you go to the website and log on to your account, there is no record of what you signed up for or any place where you can cancel your subscription. I will be contacting my credit card company to see how I can block any further transactions from this company. It sounds like I will probably never get my first order. If I don't, I will file a fraud complaint.
Hi Rita, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 3, 2025
I am on my 7th dose and haven’t lost a pound. Mostly, feel an increase in appetite and desire for sugar-craving, candy, bread, carbs, etc. I had zero side effects, not even a slight feeling of change. I’m extremely disappointed with this product, not to mention I thought I was signing up for terzepitide and received the compound. Service was great, product and my experience was not.
Hi Elisa, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed June 1, 2025
Medvi double charged me 399.00. They keep telling me they refunded me but it's been 2 months and still no money! Keep telling me it's depends on my bank as to when I will get it. BS! Bank says it had nothing to do with them.
Hi Ronda, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed May 28, 2025
The medication i received came three weeks after my telemedicine visit and approval but I had to call numerous times to finally get it sent. They gave me an eight week supply but only sent 5 syringes. Seems very unorganized all around. Switching to Remedy Meds which has much better reviews.
Hi Sarah, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed May 27, 2025
Signing up for Medvi was extremely easy. The process to be approved took less than 2 days. I was told if the medication provided didn't work, there is a 100% money back guarantee within the first 30 days. I reported to MedVi that the medication wasn't working after a little over a week and was told to keep taking it to allow my body to adjust. 3 weeks in I requested my money back and was denied due to receiving/taking the medication. Mind you I reported issues within the first 9 days, and trusted the representative enough to continue taking the medication for another week before officially requesting a refund. Their money back guarantee is fraud and should be treated as such. I have reported the transaction to my bank and will be pursuing every avenue I can to make sure MedVi is held responsible for openly defrauding individuals! If you are reading this DO NOT do business with MedVi!
Hi Shawn, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed May 26, 2025
Never thought I'd be writing a review like this. I'm 60 and haven't been under 200 pounds in over a decade. Medvi helped me change that. Their customer service is excellent--real people, not bots. I started noticing real differences in week 6. I'm not constantly thinking about food and feel more stable overall. Lost 12 lbs now and I'm not stopping.
Hi Phi, We're absolutely thrilled to hear about your success! Your transformation is truly what MEDVi is all about. Our medically guided plans are designed to help you achieve lasting change. Still wondering, "is MEDVi legitimate?" Your story is the strongest proof.
Reviewed May 23, 2025
I'm 56 and had pretty much accepted the extra weight around my middle. My daughter told me about Medvi.org so I gave it a go. The first month, nothing really changed. I emailed the support team and they said to stick with it. Glad I listened. By week 7 I started losing inches, not just pounds. Down 9 lbs now and I feel like I have more energy than I've had in years. Very thankful.
Hi Jacika, Five stars—thank you! You're living proof that MEDVi's personalized approach delivers real results. We're so happy to have you as part of the MEDVi family. For anyone asking "is MEDVi legit," Trustpilot reviews like this speak volumes about our program.
MEDVi Company Information
- Company Name:
- MEDVi
- Address:
- 131 Continental Drive, Ste. 305
- City:
- Newark
- State/Province:
- DE
- Postal Code:
- 19713
- Country:
- United States
- Website:
- home.medvi.org