Invisalign Reviews

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About Invisalign

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Invisalign makes clear plastic aligners that straighten teeth, correcting issues ranging from simple to complex. Patients visit an Invisalign-trained doctor for a consultation to get a customized treatment plan. Treatment takes an average of 12 to 18 months, during which the user wears aligners 20 to 22 hours a day, switching them out every one to two weeks. According to the company, over 9 million people worldwide have used its liners.

Pros
  • Nearly invisible aligners
  • Free consultations
  • Treats simple to complex cases
Cons
  • No guarantees
  • More expensive than competitors

Helpful Reviews

Immokalee, FL
Verified purchase
Not happy with results. Paid $5,000 and now here at the end I’m told it looks great and my concerns are disregarded. I did Invisalign 10 years ago and had a great experience. Unfo...

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Chicago, Illinois
Verified purchase
I love my Invisalign! I had a few crooked teeth on the bottom row so my dentist recommended them. I have about 6 months left of wearing them but they are the best. Could not be mo...

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Invisalign products

What is Invisalign?

Invisalign is a treatment that straightens teeth using nearly invisible aligners that are clear, plastic and removable and have no wires or brackets. Invisalign customizes aligners to treat tooth crowding, overbite, underbite, crossbite, gaps and open-bite conditions in adults and teenagers.

Invisalign treatment lasts an average of 12 to 18 months, with costs similar to those of braces. Unlike other companies that make invisible braces, Invisalign requires regular, in-person visits to a doctor. Over 9 million people around the world have used Invisalign, according to the company.

How does Invisalign work?

Get started with Invisalign by taking the assessment on its website. You’ll answer questions about your age and teeth. If you're a good fit, Invisalign's Smile Concierge Team will help you schedule a consultation with an Invisalign-trained doctor in your area.

During this exam, you’ll receive a 3D scan of your teeth and a preview of your new smile. This is a good time to ask questions about how long treatment will last and how much it will cost. Bring your insurance card if you have coverage.

Once you approve the treatment plan, Invisalign creates your customized aligners with its SmartTrack material. You will need to wear the Invisalign aligners 20 to 22 hours a day and change them every one to two weeks. You’ll remove the aligners when eating, drinking, brushing your teeth and flossing. Treatment for teens may come with compliance indicator dots so parents know their children are wearing their aligners.

You can expect regular checkups with your doctor every four to six weeks. Treatment may require SmartForce attachments for complex tooth movement. Once you are done wearing the aligners, your doctor will likely recommend that you wear retainers. Invisalign recommends Vivera retainers.

How much does Invisalign cost?

Your doctor determines the cost of Invisalign treatment based on the complexity of your case and how many aligners you need. Invisalign states that the price of treatment is “about the same” as braces. It gives examples of quotes on its website ranging from $3,400 to $7,100.

Some dental and health insurance providers cover part of the cost of Invisalign. Before going in for your consultation, contact the provider to ask if it accepts your insurance. You can contact your insurer to check your benefits or ask your provider to do it for you.

Ask your doctor also about a monthly payment plan. Keep in mind that you may be able to use a health savings account (HSA) or flexible spending account (FSA) to pay for invisible braces. Speak with your benefits manager and doctor’s office about using money from an HSA or FSA.

Invsalign FAQ

Can Invisalign ruin your teeth?

During your initial consultation with the Invisalign-trained doctor, ask about the risks associated with Invisalign. During treatment, it’s important to maintain good oral health, with regular visits to your dentist and the doctor monitoring your treatment. You’ll need to remove your aligners before eating or drinking and brush your teeth after every meal before putting the aligners back in your mouth. Follow your provider’s instructions and let them know if you’re experiencing any problems.

Can your teeth move back after Invisalign?

Yes, your teeth can shift back after treatment. Your doctor will likely recommend wearing custom-made retainers.

Is Invisalign a permanent fix?

Invisalign treatment is designed to provide lasting results. Your doctor may recommend wearing a retainer so that your teeth don’t shift back to their original positions.

Can you eat normally with Invisalign?

There are no food restrictions with Invisalign. You just need to take out the aligners before eating and brush your teeth before putting them back in.

Does Invisalign change your face shape?

It’s possible that Invisalign can change the shape of your face. If you have concerns or questions about how treatment can change your face shape, ask your dentist or orthodontist during the initial consultation; they may be able to show you specific areas of your face that can change.

Does Invisalign hurt?

You may feel some discomfort or pressure during the first few days of wearing new aligners. This is normal and a sign that the aligners are working. If you have persistent discomfort, you should let your doctor know.

Can Invisalign fix an overbite?

Yes, Invisalign can fix an overbite. Schedule a consultation with a doctor in your area to see how Invisalign can help.

Is Invisalign covered by insurance?

It depends on your insurance plan. In many cases, insurers cover Invisalign the same way they cover traditional braces. Insurance might cover a certain dollar amount or a specific percentage of the cost. To find out if your dental or health insurance covers Invisalign, contact your insurance company or ask your Invisalign doctor’s office if it will do a benefits check.

Still have questions?

Is Invisalign worth it?

Invisalign is a well-known alternative to traditional braces that's designed to be just as effective at correcting teeth in adults and teenagers. There are many appealing factors: The aligners are nearly invisible and removable, there are no brackets or wires and the treatment time is often shorter. Trained dental and orthodontic professionals oversee treatment. The cost is similar to the cost for braces, but Invisalign tends to be more expensive than other companies offering invisible braces. If you’re considering options to straighten your teeth, we recommend looking for a free Invisalign consultation with a doctor in your area.

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Invisalign Reviews

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    Page 1 Reviews 0 - 10
    Profile pic of the author.
    Verified purchase
    Customer ServicePriceTimeliness

    Reviewed April 12, 2026

    I ordered 2 UV cleaning cases from Invisalign. They only delivered one. I have written three times about the issue with no response. I was charged for both and would simply like to have the case sent to me.

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    Customer ServiceTechSales & MarketingPriceOnline & AppStaffRatesTimeliness

    Reviewed Feb. 25, 2026

    I've been using Invisalign through an orthodontist for almost two years and on my third "refinement," we're hoping I'll be finished in another two months. I'm writing this review to caution others. There are definitely more cons than pros, and I'm wishing I had gone with traditional braces for the minor adjustments my teeth needed. For the first year, there was a lot of adjustment in all but my front teeth (which were the ones I wanted fixed), which my orthodontist told me to expect. After that first year, he told me I'd "REALLY start to see changes in the front." What I saw over the next four sets of trays was very slight movement toward what our goal was. Not a problem, he said, we have two periods of "refinements" that will take care of that.

    Long story short, those two periods of refinements did zero toward the goal. I called Invisalign and got a loop of advertisements, then the call clicked off. The only other option was to use their provider line, which I couldn't, because I'm not the provider. I emailed Invisalign, through their website and directly, and got no response. For this next "refinement," he said I'd have to pay an additional $500, which upset me, so he said he'd work something out with the company. I'm now on my third "refinement," which entails five new sets of trays, wearing each set for fourteen days. He said if the first three sets don't complete the goal, the next three definitely will.

    Looking at my trays, what I'm convinced of is this -- Invisalign's tactics include patients needing these additional refinements for a price. Looking at my trays, it's clear that the sets of refinement trays look exactly like past trays, and the feel of them in terms of pressure and seeing results corroborates that view. If I had any way to know this in advance, I'd have opted for traditional braces. I'd have been finished long before now, with a lot less frustration.

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      Maintenance

      Reviewed Jan. 30, 2026

      My Invisalign alignments' edges are very harsh and coarse .... It causes ulcers to my mouth and tongue edges at the point of contact. The orthodontist recommended that I use a nail file to smooth the Invisalign edges, but it does not work at all!? I will try to contact the manufacturer, it is very disappointed for me.

      Invisalign manufacturing NEEDS Quality Assurance and Quality Control to Invisalign product Production.

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      Reviewed Jan. 6, 2026

      Not happy with results. Paid $5,000 and now here at the end I’m told it looks great and my concerns are disregarded. I did Invisalign 10 years ago and had a great experience. Unfortunately I clinched my teeth during sleep which eventually caused my teeth to move. That’s why I needed to do Invisalign again in 2025.

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      Customer ServiceHonesty & Transparency

      Reviewed Dec. 30, 2025

      I ordered an ultrasonic cleaner and it was never delivered, yet this company marked the order as delivered anyway. That alone is bad enough, but when I contacted them to report the issue, they completely ignored me. Marking undelivered items as delivered and then refusing to respond is dishonest and unacceptable. This is not a company that can be trusted. Save yourself the trouble and take your business elsewhere.

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      Customer ServiceStaff

      Reviewed Nov. 16, 2025

      I ordered some items to go with my Invisalign then realized I do not need. I tried to get a return label but after numerous calls and emails, nothing. What kind of customer service is this??? I even asked my dentist’s office for help, and they are trying to advocate for me, but not having much luck. What kind of a company is this????

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      Customer ServicePriceStaffRates

      Reviewed Oct. 27, 2025

      I truly feel that I was tricked into getting Invisalign, and it was an expensive disaster. My teeth were pretty straight from the 4 years of braces I had as a kid. However, my dentist told me "your teeth are getting shorter" because I clench and grind. Have tried all kinds of mouth guards and none worked. My dentist is good friends with the orthodontist and I should realized there was a conflict of interest. I went in with an open mind, and they blew sunshine up my butt for almost 8K. After 28 weeks of uncomfortable Invisalign (I don't think they emphasized how you will lisp and spit and how eating is difficult), they proclaimed "your teeth are in alignment"! But for the fact that my 2 front teeth overlapped (and they didn't before) and 2 of my bottom teeth sunk way down and 2 poked up and were loose! I looked a little **.

      My dad, who let me know as a little kid that he sacrificed financially for my braces, was super pissed. I stated that I was not happy and they offered me regular braces for a year. Thankfully, the orthodontist practice did the right thing and didn't charge me additional money for regular braces. I have come to find out that Invisalign has many failures which your orthodontist will never tell you about. When my teeth looked way worse after Invisalign, one orthodontist stated "we tried to mess you teeth up so you would be our patient forever". I was not in the mood for sarcasm. This whole experience has been a nightmare. Please do research. I trusted my dentist's practice, who I have been seeing for 27 years. Huge disappointment.

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      Customer ServiceStaff

      Reviewed Oct. 19, 2025

      This company is trash. Their Consumer line is basically a Doctor's line and there is no help whatsoever. My Dentist did the wrong plan on me and I was told they couldn't tell me anything or share anything with me even though it is MINE. Can never get a hold of anyone but when I was requesting info they called every 5 minutes. I switched to a different brand.

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      StaffHonesty & Transparency

      Reviewed Sept. 13, 2025

      A complete joke is what Invisalign is. I wish I never would have paid all the money I did for the product. A bunch of lies and huge money grab and they won't speak to you, won't listen to complaints, don't get back to you. Dentist doesn't care either. I was never told could keep doing for 5 years, but does no good anyways. I was told 6 months to a year my teeth would be straight. I used Invisalign diligently. A class action law suit should be started against Invisalign.

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      Tech

      Reviewed Aug. 16, 2025

      Invisalign liners are wonderful concept that you can wear and people usually don’t notice that you have them. I have noticed that my top aligners do not come up to my gum line, like my bottom ones do. They re-took the scan and the new aligners came back the same way. I have a lot of space between the end of the liner and my gum on the top one, therefore it’s taking anywhere from 10 days to two weeks to go onto the next liner. So it’s going to take me much longer to complete.😞

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      Invisalign Company Information

      Company Name:
      Invisalign
      Website:
      www.invisalign.com