Invisalign Reviews

I am very disappointed with my Invisalign treatment. After completing the process, I still have noticeable spaces between my teeth, and my top teeth are actually more spread out than they were before I started treatment. I invested a significant amount of time and money expecting an improved smile, but the final results did not meet my expectations.

Hi! I have been wearing Invisalign for 3 weeks now, so this is my third set of trays. I am very disappointed with the quality of my trays. So far, all three trays have had uncomfortable spots I have had to try to file or fix. The bottom of the set I am wearing now flares out so much behind my bottom teeth, that the underside of my tongue is completely cut up. It has only been one day and I don't know how I will make it another 6 days with this tray. While I am thrilled to be starting my Invisalign journey, the cost was substantial for me and I feel that my mouth shouldn't be cut up because of the inconsistent quality of your product. I opted for Invisalign because of your reputation. Please work on the quality of your product.

Had I known, I would not have gotten Invisalign. After pasting attachments, having teeth enamel sandpapered, then a yr later finding 3-4 teeth that were originally OK, are now a problem/ shifted. Now had to remove all attachments, take new impressions, have new attachments put in to 'revise/correct'. Dentist wanted to sandpaper my teeth even more. No, thank you!! Lots of work every day to maintain them. I should get paid for my time & effort, but paid A LOT OF MONEY for this obviously inaccurate, hit-and-miss product. Now have 3 more months to see if it will correct their mistake. I do not recommend.

I ordered 2 UV cleaning cases from Invisalign. They only delivered one. I have written three times about the issue with no response. I was charged for both and would simply like to have the case sent to me.

I've been using Invisalign through an orthodontist for almost two years and on my third "refinement," we're hoping I'll be finished in another two months. I'm writing this review to caution others. There are definitely more cons than pros, and I'm wishing I had gone with traditional braces for the minor adjustments my teeth needed. For the first year, there was a lot of adjustment in all but my front teeth (which were the ones I wanted fixed), which my orthodontist told me to expect. After that first year, he told me I'd "REALLY start to see changes in the front." What I saw over the next four sets of trays was very slight movement toward what our goal was. Not a problem, he said, we have two periods of "refinements" that will take care of that.

Invisalign manufacturing NEEDS Quality Assurance and Quality Control to Invisalign product Production.

Not happy with results. Paid $5,000 and now here at the end I’m told it looks great and my concerns are disregarded. I did Invisalign 10 years ago and had a great experience. Unfortunately I clinched my teeth during sleep which eventually caused my teeth to move. That’s why I needed to do Invisalign again in 2025.

I ordered an ultrasonic cleaner and it was never delivered, yet this company marked the order as delivered anyway. That alone is bad enough, but when I contacted them to report the issue, they completely ignored me. Marking undelivered items as delivered and then refusing to respond is dishonest and unacceptable. This is not a company that can be trusted. Save yourself the trouble and take your business elsewhere.

I ordered some items to go with my Invisalign then realized I do not need. I tried to get a return label but after numerous calls and emails, nothing. What kind of customer service is this??? I even asked my dentist’s office for help, and they are trying to advocate for me, but not having much luck. What kind of a company is this????

I truly feel that I was tricked into getting Invisalign, and it was an expensive disaster. My teeth were pretty straight from the 4 years of braces I had as a kid. However, my dentist told me "your teeth are getting shorter" because I clench and grind. Have tried all kinds of mouth guards and none worked. My dentist is good friends with the orthodontist and I should realized there was a conflict of interest. I went in with an open mind, and they blew sunshine up my butt for almost 8K. After 28 weeks of uncomfortable Invisalign (I don't think they emphasized how you will lisp and spit and how eating is difficult), they proclaimed "your teeth are in alignment"! But for the fact that my 2 front teeth overlapped (and they didn't before) and 2 of my bottom teeth sunk way down and 2 poked up and were loose! I looked a little **.

This company is trash. Their Consumer line is basically a Doctor's line and there is no help whatsoever. My Dentist did the wrong plan on me and I was told they couldn't tell me anything or share anything with me even though it is MINE. Can never get a hold of anyone but when I was requesting info they called every 5 minutes. I switched to a different brand.

A complete joke is what Invisalign is. I wish I never would have paid all the money I did for the product. A bunch of lies and huge money grab and they won't speak to you, won't listen to complaints, don't get back to you. Dentist doesn't care either. I was never told could keep doing for 5 years, but does no good anyways. I was told 6 months to a year my teeth would be straight. I used Invisalign diligently. A class action law suit should be started against Invisalign.

Invisalign liners are wonderful concept that you can wear and people usually don’t notice that you have them. I have noticed that my top aligners do not come up to my gum line, like my bottom ones do. They re-took the scan and the new aligners came back the same way. I have a lot of space between the end of the liner and my gum on the top one, therefore it’s taking anywhere from 10 days to two weeks to go onto the next liner. So it’s going to take me much longer to complete.😞

Don't listen to the sales pitch. These things are horrible. Which I'm not going to complain about the dedication that they take, I am going to say how much they actually screw up your teeth. They maybe straighter after using, but your bite will be completely messed up. Invisalign makes not consideration to how your teeth line up/fit together top to bottom. I wore Invisalign for over 2 years. I would go in for my checks and be like ohh you are good, teeth are all straight and spaced, we will be getting your retainers. I stop them and say NO! We are not done. I would show them all these places where my teeth would be hitting when they didn't before. The hygienists would get all pissed at me and do new scans to send off to do more aligners. I ended up getting to the point where I was tired of arguing with them and said, "Fine, I'm done."

I will NEVER promote Invisalign and will go out of my way to tell anyone how this service is not good to use. Let me tell you why. My son used Invisalign. He lost his retainer so I ordered a new one a year ago. At that time I did not remember any type of "auto" renewal. When I received a message from Invisalign that a new retainer was being prepared, I called and emailed and received no response. After I received notice that the $300 was being sent to the doctor, I was told that only the doctor could stop it. When I called the doctor he said they no longer use Invisalign because of this misleading way of doing business. I'm on a limited income and now have a charge of $300. Invisalign is impossible to contact. Awful way of doing business!

Terrible. I'm on my third set of aligners. I got them initially for a relatively small, simple problem. After the first set I had a terrible misalignment that I never had before. 2 of my upper molars rested medially inside of my lowers. Terrible face and jaw pain every day. Thousands blown and wayyy worse off than before, than I could even imagine. Also they change your entire mouth to their preference/ideal, not necessarily a medical standard ideal. The bite is very narrow especially up. Top. Stay far, far away.

Invisalign might just be the worst experience I’ve ever had. Before my treatment I have fine teeth. I was told by my dentist that it would only take 4 months to finish the treatment. Now here I am 9 months later and there is no end in sight. The first 2 weeks were the worst. It was almost impossible to get the aligners out of my mouth and eating anything was an impossible task. Chewing even a piece of bread was so painful I’d rather starve. They advertise that it’s invisible but really I am so embarrassed to smile with them on my teeth. My dentist put little grips on my teeth and they make my teeth look twice the size they actually are. I gave up and now I just wear them at night because I’m not fighting anymore. This whole experience has caused me so much pain, countless crashouts and hours of my life spent lying in a dentist’s chair. I would only recommend this to my worst enemy. I beg of you. Do not listen to your brainwashed dentists and stick to normal braces.

IF your teeth require minimal adjustment AND your dentist can guarantee you will only require one round (one year) of aligners, they may be worth it. Dentists have a financial incentive to recommend Invisaligners -- they usually don't work with just one round, which results in spending the initial $6,000 plus additional sets. These were NEVER meant for people with bad teeth. They're PLASTIC -- obviously they will never do the same work as a set of stainless steel braces. I've had decent results so far, but I still have far to go and I don't see how Invisalign will possibly fix the remaining issues -- almost positive I will end up needing regular braces after these--my teeth need to be pushed back in slightly and I will not allow my dentist to shorten/file my teeth.

Terrible customer service. I bought an ultrasonic cleaning device, and had some issues with it. Two emails and countless hours on eternal hold and I still haven't been able to get my issue resolved. I wish I had bought a cleaning device from another manufacturer.

Absolute waste of money. I was led to believe it would be cheaper than traditional braces, and was quoted 10 months. Terrible management plan, training of dentists is inadequate. After 5 years of diligently wearing them, I saw a real orthodontist and he did all but laugh at the circumstances. My teeth should have never qualified and they in fact made my teeth WORSE - completely messed up my bite and now my front teeth mash together.

I was 70 years old when I started Invisalign. I have been in treatment for two years. I was tracking on time until the last two months now the orthodontist tells me that my teeth have gone backwards. I wear my Invisalign at least 15 to 20 hours a day and tried to follow this throughout the two years despite being in pain. I originally got them because I had an overbite and it was causing my bottom teeth to arc and I did not want to lose my teeth. Long story short I now have bone loss on my bottom front teeth and may have to have them pulled, which is probably what I should have done to begin with if the orthodontist had checked prior to providing Invisalign’s. I still have a bit of an overbite. So for me, the Invisalign did not work.

I sought treatment for a tender top front tooth. My dentist told me I would probably loose the tooth in a year or two. Invisalign was offered as a way to save the tooth. I was not dissatisfied with my smile. My occlusion was within normal range. I do clench in my sleep and, have worn a nightguard for years. The dental assistant applied the resin buttons and gave me 6 months of aligners with an appointment to return when treatment was complete. I complied completely with Invisalign treatment for 20 weeks. Jaw pain began to wake me requiring pain medication and ice packs to relieve seized jaw muscle.

Do not get Invisalign it is so bad, first everything you eat you have to spend 5 mins brushing your teeth and flossing just to put them back on its so annoying and inconvenient, and some people get rubber bands with their set. I have them and spent 1 hour trying to put them in and couldn't. I also have been using them for years. It's just that hard even after 2 years of experience. Just get braces. It's so much easier and all the food you can't eat are unhealthy anyways.

Ruined my bite and didn't fix the original problem for a tooth that fell out of alignment. Extremely expensive with no result. I would have to wear the retainers for the rest of my life, I suppose. I do not recommend to anyone. I wonder how much of a cut these dentists get for slanging the product.

Terrible from the start. Supposed to have a four month treatment. Over a year later and wearing my permanent liners everyday, my teeth are shifting. They were never completely straight and the dentist told me they never would be straight. However, that was the promise he gave before starting Invisalign.

I got Invisaligns and wore them for over a year with results far less than promised. My teeth are still crooked and I am still making payments. I would NEVER recommend these to anyone! Get regular braces, you will be much happier with the results.

This was the worst mistake. Money thrown out the window. After you are done, you have teeth and gums that are worse~never again. What a great scam. I tried canceling and of course, they don’t let you cancel. My teeth are in much worse shape now and the uncomfortable trays led to my gums bleeding. One should sue them and get money back as well as payment for the pain and discomfort.

Invisalign was a mistake - I did it during the pandemic and so their 5 year coverage period (short already) turned into 2... Six thousand dollars later I have worse teeth than what I started with, I didn't even get a set of retainers in the end just to try to keep my teeth from not moving back... The dentist even removed one of my canines because it wasn't "tracking" - so now I need to spend a lot more money to get that corrected because I have a colossal gap where that canine used to be.

We were convinced that these were great for a teenager as an alternative for braces. They were great during treatment but have no replacement WHEN your teen loses their last set of aligners. They have no customer service to speak with directly, no ability to order replacement directly forcing you to go back to your orthodontist. Which for us escalated the issue because their horrible service (DocBraces) are requiring us to start the process all over again requiring thousands of additional dollars. My son’s teeth are now moving and no one will help. A complete waste of time and money.

Invisalign does a good job of straightening the top arch of teeth, and they do a good job of straightening the lower arc. But…they do not align the arcs. My bite is off on one side of my mouth, it is painful & extremely uncomfortable. When I mentioned this to my ortho, she was upset with my comment and all her associates backed away from me. I explained that my teeth were extremely sensitive and in pain all the time. This is one year after completing the regimen. She tried to convince me I was grinding my teeth and had TMJ, but I don’t. I tried to get her to fix it, she would not.