Invisalign Reviews

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Overall Rating
1.1 out of 5
See all 65 reviews

About Invisalign

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Invisalign makes clear plastic aligners that straighten teeth, correcting issues ranging from simple to complex. Patients visit an Invisalign-trained doctor for a consultation to get a customized treatment plan. Treatment takes an average of 12 to 18 months, during which the user wears aligners 20 to 22 hours a day, switching them out every one to two weeks. According to the company, over 9 million people worldwide have used its liners.

Pros & Cons


  • Nearly invisible aligners
  • Free consultations
  • Treats simple to complex cases


  • No guarantees
  • More expensive than competitors

Bottom Line

Invisalign’s nearly invisible aligners straighten teeth without wires or brackets. Treatment requires doctor visits every four to six weeks and lasts an average of 12 to 18 months. Cost is similar to that of braces.

Invisalign Reviews

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Page 2 Reviews 10 - 40

Reviewed Sept. 26, 2022

After much research and inquiries doctor and people said Invisalign is good for 10 year old. As soon as second day we have problems with Invisalign and doctor/staff offering adjustments. Didn't inform about switching to braces, no use at all with Invisalign and broken every pair. Later when we decided to change to actual braces realized about waste of all money. Waste of time and effort. Most importantly pain for my kid. Total waste of all my money. Don't use Invisalign for kids.

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Reviewed Sept. 24, 2022

I’m only on week 1, which I started 7 weeks ago. I broke the lower plate the day after I got them as I was trying to make it more comfortable. So I moved on to week 2 early. This was not good but I lost them a few days later. Went to week 3 but couldn’t do it as they didn’t fit right. Went to the dentist and asked for replacement for week 1 lower jaw only (I’d found the lost week 2 by then). The replacement took 6 weeks and cost $300!!! Not happy!!

So now I’m back to week 1 again and struggling with how big they are. I can’t talk with them in. They give me a mega lisp. And I can’t close my mouth. They have really sharp edges which I can’t stop rubbing my tongue along which becomes super painful. I already know it will take longer than 12 months as I have to keep taking them out just to talk. I can’t smile with them in. They look ridiculous and I can’t smile without them because of the stupid buttons on all of my teeth. So no smiling at all till it’s finished. But realistically, It’s going to be extremely hard to finish them at all at this rate.

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Reviewed April 22, 2022

Invisalign is a total waste of money. My daughter didn't need much, just a slight straighten of the front teeth and this did absolutely nothing. She wore them as directed for a year. Please don't waste your money. I think the positive reviews are paid ads. I am a real nurse in Boston, get braces because this will waste your time and money!

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Customer Service

Reviewed March 22, 2022

I am very disappointed with my results from Invisalign treatment and the provider of their services Diamond Braces in New York. Did not archive the results that are achievable by the traditional braces, they cannot really move your teeth like those braces from the root and most of them will suggest composite bonding after the Invisalign as they are not able to close the gaps in most cases. Do not use it if you wish to save your time and money. I made a huge mistake, that is am now wearing traditional braces after my treatment with Invisalign. It's not even convenient as you have to put them on and off all the time, and if you forget to put them back for one night you are back to square one. Overall disappointed with customer service and the lack of taking responsibility when things do not go as planned. Avoid it if you are smart.

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Reviewed Feb. 19, 2022

Had a terrible experience with Dr. **, who was doing an Invisalign treatment on me. My teeth were beautiful just not aligned to perfection. Dr. ** then took me as a patient on board, I have relied on her experience. Not only that she has neglected my case throughout the treatment which was pointed out several times, and at the completion of the course which was approximately two years, she then didn’t place or offered to place a retainer as she should’ve.

Years later down the track, there was an obvious bone damage due to incorrect orthodontic treatment which in the result ended up in gum recession on interior teeth, this was diagnosed by orthodontic specialists (Not one). I strongly recommend seeing an orthodontist specialist vs Dr. ** for any treatments whatsoever. You will be paying the same amount of money to a specialist but only be treated professionally. Do your google research prior. It’s a lot of time and money suing a doctor, just remember you only have one set of teeth.

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Customer ServiceStaff

Reviewed Feb. 4, 2022

Unfortunately, my experience with Invisalign has not been good. My dental needs are minor - a couple of gaps I wish to be closed. I opted for Invisalign due to it being less noticeable than braces. After a mold was taken of my teeth, they recommended 24 trays and showed a computer rendering of what my teeth should look like after. I follow the regiment religiously - 22 out of 24 hours in the day, I have the trays on. By the 20th tray, I was concerned as the gaps had barely moved and I was coming close to the end of treatment. My dentist reassured me they would correct. But by end of treatment, my teeth looked nothing like the rendering.

My $6,000 treatment includes unlimited corrections. I'm not sure if it's Invisalign policy or the dentist's policy, but I can only get 2 correction trays at a time. Each time I need new trays, I have to set an appointment with the dentist and go in to order and go back to pick up when they arrive one or two weeks later. I have since had 3 corrections (so 6 trays altogether) and there has been no change in my teeth. Further, the wait time means I have to continue wearing the old trays for much longer. The issue with that is that the trays deteriorate after a few weeks and I'm left wearing worn out trays. Sometimes the edges tear and are sharp. Despite cleaning them every other day, they still get gross after having them for so long.

I'm so disheartened that I don't even care about the unlimited corrections; they simply don't work. It doesn't help that my dentist is useless in helping correct the matter. I plan on reaching out to Invisalign directly although I have heard that they are unresponsive and have poor customer service. I recommend you don't waste your money and just get braces instead. I have a friend who got braces a few months before I started my Invisalign. His teeth needed much more work than mine. His braces are off now and his teeth look great! Mine look the same as before. What a waste of money, time and energy. I have Invisalign

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Reviewed Oct. 16, 2021

I tried taking advantage of the time at home during the pandemic by investing in Invisalign, something I've always wanted to do. Last December (2020), I was told to wear Invisalign until July and your teeth will look a lot better. By July, following their instructions perfectly, my teeth did look a lot better. But I was told it wasn't what they were expecting and I needed another 6 months. How can you be that far off on your time assessment? I declined and said I like the progress that was made. This all happened on July 26th.

I'm STILL waiting on the night guard they were supposed to send me to keep my teeth as is. It's almost been 3 months and they've sent me back to the dentist for imprints 3x. Just seems as though, while it's not a bad product, they are extremely disorganized and don't have much credibility with me. Shame, I was really looking forward to a great experience. I don't have experience with any other options, but I have to assume they have to be a little bit more credible with making you a priority and evaluating how long you need to wear the product. I hope this review helps.

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Reviewed Sept. 23, 2021

I thought I knew what I was getting myself into. I did not. First I required (buttons) to be added to my teeth. This took over an hour. Invisalign hurts. Not just the first few days, but EVERY TIME you start a new tray. My cap on a back molar that was supposed to move with my Invisalign broke. Turned out there was no post. Brushing your teeth in a work bathroom, sucks. 22 hours a day is hard especially if you're like me and like coffee. In 18 weeks I lost 10lbs, so that's a plus and my teeth already look better. It is just more work and pain than I realized. However, I never had braces and I hear those are more painful than this.

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Reviewed Sept. 7, 2021

I have been wearing my aligners for about 3 months now. My orthodontist said I would get used to them and I haven’t. I cannot close my mouth completely which makes it difficult to talk. The plastic around the edges rubs my inner lip which is irritated. I take the aligners out to eat or talk because I sound ridiculous with them in. When the aligners are out, the buttons on my teeth cut my lip because they’re sharp. I was not aware that I would have these buttons which make it look like I have a snaggle tooth. I don’t think I will last 1+1/2 years with these. I wanted clear aligners because I’m 52 and had braces as a teen. My daughter’s Invisalign was much smoother and didn’t have buttons so I assumed mine would be the same. I wish I had gone with traditional braces.

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Customer ServiceSales & MarketingStaff

Reviewed June 23, 2021

Do not use this company! they are a complete scam! I have been trying to transfer my account for over a month. I have been calling to ask why this is taking so long and have gotten no information or progress. I am in chronic pain from an open bite and every day I don't receive treatment is another day I cannot eat/chew, sleep from the pain or live a normal life. It has been 2 months since my previous Orthodontist, Dr. **, denied me medical treatment and a refund of my money that I paid in full. Her office manager screamed at me and said "we'll see how things go for a month" when I told him my aligner wasn't seated right. I received a phone call from the Orthodontist I am trying to transfer to, Mashpee Ortho, Dr. **, saying that "because I called and asked questions to Invisalign, that my transfer has been shut down by Invisalign."

I am filing a report to the FDC Friday afternoon at 12 PM for this incompetent, pathetic excuse for a company for taking my money, refusing to transfer me, denying me access to treatment and not giving me any information on why this is being done to me. I am in contact with a medical malpractice lawyer who has recommended I suing you for not only my money back, but also for the physical and emotional damages that Invisalign's behavior has caused me. I am insisting my transfer be completed and my money be returned to me immediately.

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Reviewed May 26, 2021

I was encouraged by my Dentist to purchase Invisalign for my bite. After the first set of trays, my bite was worse than when I started. The second set of trays corrected my bite however; two of my bottom teeth were so close together I couldn't floss. So I requested to just have those two teeth move enough to be able to floss in between the teeth. The technician at the Dentist office said sure not a big deal a couple of additional trays and everything will be great. I receive the next package of 14 additional trays. My bite is now so far off that I'm biting the side of my cheek daily, and the teeth I needed to move is still the same. I am 1.5 years into this process and worse than when I started.

I am in the process of moving and by the way, if you have paid your Dentist upfront, which I did, the service does not transfer. Meaning you must pay again with the new Dentist. One of the most expensive mistakes I've made in my life. I cannot get anyone to tell him how to resolve this issue and how long will it take to get my teeth aligned again. This has been an ongoing nightmare. I would not suggestion this company!

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Reviewed April 29, 2021

Invisalign worked well for my son. He was in middle school at the time, and he's very much liked not having wires. There were no hassles or pain from broken wires, either. The timeline was the same as for standard braces. The Invisalign braves gave him a bit of a lisp at first, but that went away soon, when he got used to them. He was very diligent about cleaning them and not eating between meals, so everything went smoothly. I recommend them highly. It seems the price could be much less, which goes for regular braces, too.

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Reviewed April 23, 2021

They move you through slowly altering your teeth. I wish I had not throwing out my previous set because sometimes you need to go back to the previous set. Also don’t use toothpaste to clean them because it scratches them and they are no longer invisible. Overall I was very pleased. Just didn’t want it so obvious after I scratched them.

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Reviewed April 22, 2021

I really liked the results but moved before I was done through the office I purchased them. I now think I should have been able to pick up at another office that offers Invisalign; I paid upfront. I was not told you need to wear a retainer forever at night, and did not keep up with it and some teeth moved.

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Reviewed April 21, 2021

Taking a lot longer than expected, traditional braces may have been faster, more corrective. Big thing with these is you have to take them out to eat, and clean them/your teeth before putting them back. Losing the trays is always a concern. We've lost one or two at a restaurant etc.

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Reviewed April 20, 2021

Invisalign braces are a wonderful solution for adults needing braces. I would not recommend them for teenagers, especially boys. You have to pay more attention to brushing and cleaning than most young people do not like to do. I would also recommend really taking a deep dive into the differences between traditional braces and Invisalign before deciding. All in all, I would choose the Invisalign.

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Reviewed April 19, 2021

Invisalign is I think by far the best company to work with, it's been around and were the first to come on the market. It will make your teeth straight for that sought after look of the perfect mouth, nicer smiles and look natural.

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Reviewed April 18, 2021

Invisalign really lives up to their name. While you are wearing braces, they are hardly noticeable and near to invisible. They're comfortable and don't get in the way of normal activities like eating and chewing. They are simply there, helping your teeth slowly become aligned over time. That's where the second part of the name comes in: Align. They work to gradually over time transform your mouth with straighter teeth and a better bite. Overall, I would recommend it to anyone having issues with their teeth.

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Reviewed April 17, 2021

Invisalign helped to straighten my teeth out and also protect me from grinding at night. They are also very convenient to wear and clean. I would recommend to people of all ages. They are easy to put into your mouth as well as remove.

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Reviewed April 16, 2021

Invisalign is the best invisible braces out there and the trays are very convenient. The buttons on the teeth are also very good and they help a lot. This take a very short time and easy to adapt to.

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Reviewed April 14, 2021

I really love my smile now and it makes me happy. It’s really nice to be so comfortable smiling and feeling like myself. I’m more comfortable going out and spending time with friends. Invisalign is not uncomfortable and is really fast. With insurance it’s totally doable as it’s a lot cheaper than other ones I have seen. It only took under a year to get the smile I have been wanting. I can’t express enough how grateful I am for Invisalign and for the smile I can finally show everyone and be proud.

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Reviewed Feb. 5, 2021

I am very disappointed that Invisalign did not make my trays properly and consequently my teeth did not come out as planned. They neglected to put some of the pockets in the trays to accommodate the space required for the attachments that were glued to my teeth (to keep the trays seated properly.) Since the trays did not have space for the attachments and could not seat properly, the teeth with the attachments were slowly pushed into my jawbone and are now approx. an eighth inch recessed and are no longer functional (I can not chew food with these teeth anymore). My bottom teeth came out great so I can see if the trays are made properly they do work good, but unfortunately that is not always the case. I am hopeful Invisalign will make a strong effort to take corrective action on their own free will so I do not have to take legal action!

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Reviewed Nov. 5, 2020

Our overall experience has been very good. The timeline for straightening teeth is short than with braces and provide great result. Orthodontist appoints are quick, usually around 10 minutes, and the process can be adjusted along the way.

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Reviewed Oct. 31, 2020

Invisalign provides great results, comparable to traditional braces. A huge benefit is the ability to take the aligners out to clean teeth without maneuvering around all the brackets and wires. It's much easier to keep teeth clean when appliances aren't fixed to the teeth. The main disadvantage of clear aligners is they are removable, making it easier to lose or forget to put back in. Unfortunately they do not work if they aren't in the mouth. Overall, I am satisfied with my results, but it is very expensive.

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Reviewed Oct. 30, 2020

Discomfort you can manage, but I had a severe reaction to the plastic used in the product. My tongue swelled, my gums turned a raw red, and my entire mouth burned. I would not recommend this product. Excuses were made about a powder coating on some Invisalign products, but what I had was an awful reaction to the chemicals in the Invisalign tooth trays. Even after I stopped using the tooth trays, it took nearly 3 weeks before my mouth recuperated.

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Reviewed Oct. 29, 2020

My bottom teeth were crooked all my life. These braces got my teeth in line. They were not painful. I could take them out to eat and clean them.

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Reviewed Oct. 27, 2020

I received my Invisalign braces two weeks ago, and am already on my second tray. So far, I am extremely pleased with the Invisalign experience and am excited to continue the path to a more confident smile. My orthodontic provider was able to show me a computer generation of how my finished treatment should look, and I love it!

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Reviewed Oct. 25, 2020

My front two upper teeth had a gap between them after I was too years old to mention so I had my dentist provide me with Invisalign braces. They were successful in fixing the teeth problem but also did cause my bite to be just slightly off from what it was. Or I would have given them a five star rating.

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Reviewed Oct. 24, 2020

The results were great. But, since there might be filing of teeth adjacent to each other to allow room, you have to have a good Dentist. If you don't, they will not know how much to shave and it could extend the treatment or cause a tooth gap problem. But, the program is good.

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Reviewed Oct. 23, 2020

My sister never smiled. I asked her one day why she doesn’t ever smile for pics or ever just get excited and smile. Her answer shocked me, she said she doesn’t like her teeth. I recommend Invisalign’s to her. She tried them and now she never stops smiling.

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