Hers Reviews

So, on my experience when I started my treatment through Hers a day or two days after I experienced some heart palpitations and irregular heartbeats. I let the doctor know from Hers app and they just decided to send me a second shipment. When clearly I told them I would have to discard the first shipment that was just barely started. I guess it was more convenient for them so they could charge me a second shipment instead of a refund for a product I will have to toss away because the pharmacy won’t take it back. Just how convenient, irresponsible and unprofessional to send a second shipment of medication after I mentioned that I had a side effect. I live by myself and experiencing those heart palpitations, and irregular heartbeats was scary to feel and can be serious.

If you are fine with taking a medication that you know you’re not allergic to. This might be a great program. If you were planning on having a billing monthly and not a lump sum and I’ve never taken a medication and could potentially be allergic to it. This would not be a good fit for you.

If I could give 0 stars I would. Their weight loss prescriptions are dangerous, and it is listed specifically in the drug warnings that the 2 medications they prescribe should not be taken together. This is an irresponsible use of medication and their so called medical support seems more like an untrained bot than a person, let alone a person with medical training. This isn’t safe and people should see an actual doctor for prescription drugs.

Buyer beware! I signed up and was happy, although not thrilled, with their program. I received my 6 months product supply for $1,495. My refill date is coming up and they informed me I will pay the $1,495 but they will ship it every 8 weeks! I told them I want my product, all of it, when charged, I’m not paying for product unless I get it all. One response after another, but they won’t do it. This is not what I signed up for! I think this is fishy! Very poor communications, the app is not that great, leaves a lot to be desired. As a business person, I wonder why the switch and why would you increase your shipping costs? I can’t get an answer!

GLP-1’s work for weight loss but it’s not just that alone to get results. If you choose HERS don’t expect to get good support. If the information isn’t available on the website you won’t get support. Also if you live in a hot climate the way product is shipped is not sufficiently protected to guarantee effectiveness.

I cannot warn people enough to stay away from this company. I had a subscription for 2 years. I tried to cancel it about 6 months ago because I just didn’t want to take minoxidil anymore. It was so hard to cancel that I decided to just suspend my shipment for as long as possible. Fast forward to today and I see a pending credit card charge on my account for the subscription. Every other time I previously received my subscription, I would get an email several days in advance letting me know it was about to process and to go to the website if I needed to cancel or make changes. This time, I got no email telling me of the pending order. I tried to contact customer service through the website, but there was no direct way to talk to anyone; it just directed me to help articles. I finally found a customer support email address and emailed that.

I’ve had a frustrating experience with Hims & Hers regarding my birth control. I have a known sensitivity to different brands — Yaz works well for me, while Loryna has caused acne flare-ups and other side effects. I’ve repeatedly explained this, but my concerns were dismissed with the claim that “the active ingredients are the same,” and I was sent Loryna instead of Yaz.

I wanted to give a good review but I didn't even get to order the medicine when I realized what a terrible crap shoot this is for women. My husband used for Hims and was offered monthly payment plan for his meds but for women oh no can do. Why is there a double standard!? I should not have to pay upfront for a full year of medication that I have NEVER taken!! I should be allowed a monthly plan/monthly subscription since it is for oral meds first to ensure this is a right fit .. Seems like a scam towards women…

I began injecting Hers Semaglutide on March 22, 2025. Injection dosage increased each 4 weeks. I followed the instructions exactly as prescribed. On June 24, 2025 I began having severe uterine cramping. Pain was happening every day to day and half. Pain level was between a 6-8 and the pain was lasting from 6-12 hours. I reached out to Hers on July 9th to tell them of the severe uterine cramping. They told me that "Severe cramping in the uterus/ovary area is not a common side effect of semaglutide. I highly urge you to get seen in person to rule out other diagnosis." So I went to primary care physician and ended up in the emergency room where they did a CT scan, and a transvaginal ultrasound, finding nothing wrong with me. Then they sent me to a CT scan with contrast, still found nothing.

They are scam artists. When you order the oral route, you think you are getting glp1 compounded meds, actually you are getting Naltrexone, Buporprion, Topiramate. So you are getting a narcotic reversal drug, an antidepressant, and an anti seizure medication. These are all off label uses. These medications are not intended to used in this way. Then when you call to complain, they say, "Oh sorry. You paid for 6 months, we can cancel your subscription." No business operates like this except if you are scamming people.

HERS IS A SCAM. I signed up earlier this year to try their weight loss program. Once you complete their intake questionnaire, then they assess whether you take oral form or injection medication. They put me on a program for an "oral medication kit" which consisted of: Bupropion XL, Metformin, Naltrexone + Topiramate + Vitamin B12 - you either have to pay for a 5 month or annual supply as your first order. Being that I didn't know how it would affect me, I purchased the 5 month supply which cost $400.

Careless, dangerous, harmful. AI bot-generated responses. No humans available, no doctor support. Their medications are harmful to your body and there are no medical advisors to speak with you about your symptoms. Highway robbery while your internal organs suffer.

I signed up for the 12 week program and GAINED 3 pounds during the course. For something this expensive, and something impossible to return, like this, auto renewals should be an OPT IN, not an OPT OUT! If I wanted more of this ineffective medication, I would have ordered the danged stuff!

Worst customer service!! This company has rude customer service, no timeline for processing the steps of an order and they don't seem to care. They obviously have all the customers they need and do not seem to care to add more. I have requested a refund soon after order was placed and prior to shipment taking place or even pharmacy fulfilling the prescription yet they won't refund. SKETCHY. Don't use unless you have the ability to throw money AWAY.

I signed up for Hers compounded GLP-1 in January, and after six months on the medication, which cost me nearly $2,000 for a year’s supply, I haven’t lost any weight. When I was on Wegovy and Mounjaro, I lost 40 lbs. I managed to cancel the second half of the year and get a refund, but I still feel like I wasted $1,000. I strongly recommend people stick to the real thing and not what Hers claims as their version. Buyer beware!

I've been dealing with my AuDHD, BDP1, anxiety, & severe manic depression without meds for years. I have no health insurance & am on state assistance and after all that was done I was denied help. I was really hoping to finally be able to afford the help I need, ya know like they advertise. But was told they couldn't help and to go somewhere else. Well if I could afford to go somewhere else I wouldn't have been going 11 years unmedicated. Thanks for nothing.

DO NOT TAKE MEDICATION! These people are fine to plug you with drugs that are serious and have side effects. They expect you to be a medical professional and trust what they're telling you. They say to "consult your physician" but they should take more responsibility to consult with your physician before prescribing you these drugs. I had an allergic reaction to one of the meds, and they just told me to take it in a different order. I had extreme heartburn and stomach issues from one of the others - and there is no way to call them when something goes wrong.

This service is terrible! They charged my credit card for a prescription and then keep delaying the shipment! There is no customer service to speak of! I keep getting an automated message to my emails. I would not recommend this service and their product.

Must sign up to see the list of NUMEROUS possible side effects of meds. Then if you wish to cancel they give you maybe 2/3s. So I am going with full. Just read where it may take two renewals to reach full dosage and therefore any significant weight loss. Not happy with them. Horrible customer service!

I was using the site; they recommended the app. Downloaded the app, made the Dr. appointment, appointed was booked. No email/text before appointment (it was confirmed via both) so I figured they'd call. At 12:05 (15 minutes after appointment) received a 'sorry you missed our appointment'. WHAT?! Customer service is nonexistent so you have to 'text' via app. To which, twice, they have said I'll get an email 1hr and 5min prior to appointment. Go ahead and rebook. Folks, it's over a week for their next opening. I'm out. Closed account and will search for another 'fat mom' site to help me. Sigh.

Had a lot of issues ordering this product. First I signed up for a one month trial. Once the package arrived, I was able to read the risks and side effects that came with the reading material in the package but is barely mentioned on their website. Their system signed me up for 5 months automatically! Can’t reach customer service by phone. I was able to cancel on their website. Had to go back and forth with my method of payment which was Apple for 1 year! Submitted the information Apple requested and proof of cancellation. Apple reached a decision which meant Hers had delivered goods for 5 years (I couldn’t send the supplies back to Hers because of the nature of the product).

I just received my first hair loss prescription. The Hers website was not working properly for 2 days. I deleted and reinstalled my application to see if it would fix the problem. When I tried to log back in, my prescription information or any of my information was no longer there. I have been have trying to get help desk support to restore my information and access my account for the last 4 days and there is no resolution. The responses are vague and no resolution to my issue. Such a frustrating experience! Do not recommend.

I have messaged the dr twice. When a message is sent, customers get an automated reply indicating that it takes about 4 hrs to get a response. The first message wasn't responded to until 24 hours and the most recent message was sent 19 hours ago and I still have NOT received a response. I am not sure if I got assigned an unreliable, inefficient doctor or if all of them are as bad my dr. However, the only times I contacted them their response was 600% later than what they advertise. I called to issue a complaint but they never asked for the spelling of my name, my address, or any identifying info instead of asking "who do I have the pleasure of speaking to." As a result, I would NOT recommend them.

Hers took way too long to deliver my prescription, and the whole process felt unnecessarily complicated. Their prices were higher than others, and customer service was slow to respond. Meanwhile❤️, Getret365 delivered the same meds faster and cheaper, with much better support. The Hers website is confusing, and their auto-refill failed without notice. Unless you want overpriced meds with endless delays, look elsewhere. Not worth the hassle.

When I notified Hers that the ** medicine stopped working after 2 weeks I was told you won’t see significant results until dosage of 40-50mg (which isn’t until month 3). This information was never given prior to purchasing. Then on week 5, when my dosage increased I was severely sick for 2.5 days. I am discontinuing medication and wasted $900 for a three month supply.

I was awaiting my first order and had a few questions, and it was impossible to contact anyone for customer assistance. I tried multiple different routes and kept finding myself back at the FAQ page. I was so frustrated that I cancelled my subscription before even getting my first order.

I was looking for a way to continue on my GLP1 medication (**), that my new insurance was not covering. My old insurance had covered my use for 15 months because they recognized the good it would do me in managing multiple co-morbidities. Not only did Hers not offer an injectable GLP1 they later told me it was *because* I was diabetic. How does that make any sense??? That's what the medication is supposed to me used for, what it was developed for.

So I am a 59yr old female with a BMI of 30.2. As we all know, it's ** trying to lose weight at our age, so I decided to try For Hers... First off, I only joined for the three month subscription and paid upfront, $897. I've been using this drug for 8 weeks, and have only lost a total of 2.8lbs. Obviously, this drug isn't working, but they keep telling you via email only, which I think is a Copy & Paste for the most part of the conversation, that "everyone loses weight differently, and you're not up to the full dosage yet" which on their site is apparently only up to 1.25mgs, which if prescribed by your PCP and covered under your insurance, the full dosage (as seen on TV) is 2.5mgs.

I signed up for a weight loss prescription service. Everything well in the beginning and a doctor checked in on how my progress was going in the first month. After that, I never received any check ins at all. My medications started to make me feel nauseous but I knew it was just for 5 months. After 5 months, my credit card was automatically charged for another 5 month subscription, without any warning. I wasn’t given a heads up to confirm that I still wanted the prescription. And even more concerning, a doctor didn’t even check in with me to see if my medication and dosage was even still working or if I had any adverse effects.

If I could give them negative stars, I would... I did the assessment and it ushered me into ordering a 3 month pack of weight loss medication $200+. I spoke with my own medical professional and realized that one of the meds, I might be allergic to. Within 24 hours, I messaged them (btw there is no phone number to reach a live person, it is all thru messaging) requesting my order to be cancelled. Surely within 24 hours and surely, if you are allergic to the medication, they would understand and cancel? NO. They write back two days later, letting me know the order is being processed and cannot be cancelled. I asked, well can I send it back and not take it for a refund - again no answer. Then it shows up at my door. I filed a dispute with the credit card, but apparently there is fine print (fine my fault for not reading through hundreds of line of fine print). So they charged me for the medication.

I placed an order with Hers. The order was for a 10 month subscription to weight loss medications as prescribed by one of their Physicians. Hers has charged the full amount to my credit card but has never shipped any of my prescription. Customer Service has informed me that they are behind on filling orders. I have requested an estimated ship date from Hers on several occasions. They express sympathy for my concern but have never provided an estimated ship date. I wish I had checked reviews prior to placing an order.

This company provides horrible medical care and makes it extremely difficult to contact anyone to cancel. They told me I couldn't cancel even though it was not shipped and charged me $1500 for a product I do not want!!!! They will automatically charge and prescribe you without warning, so you can never meet with a provider to weigh the pros and cons. Save your money and your body and go somewhere else.

I gained 10 pounds on the system despite making big diet and workout changes. A doctor did not contact me to talk about my dosing or program before it renewed for another three months so adjustments were not made. I was told I could be offered a substitute for the second shipment by trying other meds but I have to sign up again as they can't change the program for me. When I do this I'm suddenly not eligible for any weight loss program now - not even the one I was originally on. They have said they would contact me but they do not reply and the doctor that's linked to my account no longer responds.

I recently tried their weight loss supplements. It not only took six months to receive the order but as I’m finishing week 2 of the six week program I was charged for the next batch of medication without any warning. Apparently they don’t need to tell you anything because it’s a date featured in your subscription panel inside the app! They refused to cancel my order and won’t assist me. In fact it took them over 3 days to respond. Do not use this company. They are trying to scam customers.

Don't use this company! Horrible customer service. They are force shipping me 300 dollars of product I begged them not to. Run! Don't do it! App is awful and they ignored my messages for 24 hours then said it was too late to help me!! The products were ineffective and caused side effects.

I purchased a 5 month supply. This was a big mistake because it doesn't work and I threw away more money by doing so. I had/have no intention of ordering any more product from them. They took it upon themselves to mail out another 5 month supply way before my initial 5 month supply would have been exhausted. I had no idea they were even doing this. I received no notification that this was happening. I have tried contacting them through the website and there is no way of doing so. I will be contacting my credit card company and filing a dispute of the charges. DO NOT get taken in by this company.

I was hopeful to have an easy experience with Hers for hair loss. First sign it was going to be a difficult road is they charged me immediately, without even knowing if I was going to be approved for the product. After the order was automatically placed, I did not even have the chance to review my options, it was just automatic charge of $159 to my cc. Once I received, since I could not return, I gave it a shot. I have lost sooo much hair and it's been 2 months; I feel like the hair growth process hasn't even started. The side effects are hair loss, headaches and I have experienced both. I am feeling completely jipped and have less hair than when I started. Also, their customer service doesn't even exist. I have reached out 4 times and only once have they replied to me with only to tell me, "Sorry, nothing we can do for you." I do not recommend this product or organization.