+1 more
About Hers
Hers, a division of Hims & Hers Health, Inc., provides a range of telehealth services for women. It’s available nationwide in the U.S., although some services are limited in certain states. Hers provides access to licensed medical professionals through online consultations for concerns such as weight loss, mental health and sexual health. It does not accept insurance, flexible spending accounts (FSA) or health savings accounts (HSA) payments but claims to offer prescriptions at 50% to 80% less than retail.
- Free health assessments
- All plans include care, app access, messaging and shipping
- Variety of services with a single account
- Insurance and FSA/HSA not accepted
- Weight loss support not available in 15 states and Washington, D.C.
- Expensive, upfront costs
- Customer support limited to email
What is Hers?
Hers is a telemedicine service that offers free health assessments to help women access medication. Licensed medical professionals evaluate the assessments in their specific field and confirm that recommended treatments are correct for each individual. Hers specializes in areas of women’s health including weight loss, mental health, sexual health and skin/hair care. It also provides care for common ailments such as migraines, urinary tract infections (UTIs) and flu.
Weight loss support isn’t available in all states. Alabama, Alaska, Arkansas, Florida, Kansas, Louisiana, Mississippi, New Jersey, North Carolina, North Dakota, Oklahoma, Rhode Island, South Carolina, Vermont, West Virginia, Washington D.C. and all armed forces addresses are barred. Hers expresses it is working toward offering these services in these states where it is currently unavailable.
How does Hers work?
Hers offers 100% online access to its telehealth services. There are two ways to begin:
- Click “Get Started” on one of the images on the main page and follow the prompts. This method only works for weight loss, mental health and hair care, respectively.
Or
- Go straight to create an account. Select “login” in the top right corner of the home page and then “create account”. Once you’re logged in, select “subscriptions” at the top of the page, then “find a treatment.” This method is best for users seeking care other than the main focus areas, such as migraine, acne or birth control. This method doesn’t work for weight loss, but you can visit the main page to reach that assessment.
Regardless of the method you choose to begin your journey with Hers, your second step involves a free health assessment. For instance, the weight loss assessment asks the user how much weight they want to lose, what methods they’ve tried before and if they would prefer oral or injectable treatment. It will also ask about your current symptoms, medications, diagnoses and family history, depending on the type of care you’re seeking.
After completing the weight loss assessment, treatment will be recommended automatically. You’ll select a shipment plan that fits your needs. Payment for your first shipment is due immediately and once submitted, you cannot cancel.
Then, your assessment is forwarded to a medical professional licensed in your state for review. Once your treatment plan is approved, medication will be shipped to your door at no additional charge. If you are not prescribed medication, you will receive a refund.
Hers weight loss medications
Hers offers two weight loss medication options: injections or oral tablets. It often uses compounded medications. A compounded medication is a custom-made prescription prepared by a specialty pharmacist to meet the specific needs of an individual patient. Hers providers use these medications to help patients lose weight:
- Semaglutide (GLP-1) comes as an injection. It helps with weight loss when combined with a reduced-calorie diet and increased exercise for adults with a body mass index (BMI) over 27. It may cause thyroid tumors in animals, so it's not recommended for those with a history of thyroid cancer. Common side effects include nausea, diarrhea, and headaches.
Common brands include Wegovy and Ozempic (injections) or Rybelsus (oral, not FDA-approved for weight loss). Hers offers a compounded version due to the increasing difficulty of obtaining the brand-name options but states, “Compounded semaglutide … is not approved or evaluated for safety, efficacy, or quality by FDA.” This medication is not available in all states.
- Bupropion XL is an oral tablet used to treat major depression and seasonal affective disorder in adults. It might help with weight loss but can cause serious side effects, including suicidal thoughts, changes in mood and seizures. It’s not recommended for people with certain conditions like seizures or eating disorders. One common brand is Wellbutrin XL. Common side effects include trouble sleeping, dry mouth and dizziness. This medication is approved by the FDA.
- Metformin XR is an FDA-approved oral tablet used to manage Type 2 diabetes and can sometimes help with weight loss. A serious side effect called lactic acidosis, which can be life-threatening, may occur. Symptoms include extreme weakness, unusual muscle pain and trouble breathing. People with kidney or liver issues or who drink alcohol heavily, should avoid this medication. Common side effects include diarrhea and nausea, which usually improve over time.
- Topiramate + Vitamin B12 is a compounded oral tablet that’s not FDA-approved, so its safety isn't verified by the FDA. Common brands of Topiramate include Trokendi XR, Qudexy XR and Topamax. It may help with weight loss in overweight or obese adults but can cause serious side effects like eye problems, reduced sweating, and increased body temperature.
- Naltrexone + Vitamin B12 is another compounded oral tablet not approved by the FDA. It's used off-label (meaning the FDA hasn’t approved it for that use) for weight loss in overweight or obese adults. Common brands for Naltrexone are Vivitrol and Revia. Serious risks include liver damage. It can also cause serious allergic reactions and depressed mood. Common side effects include nausea, sleepiness and dizziness.
Hers cost
Hers charges you based on your shipping plan or how often you receive medication. Shipment plans range from every four weeks to every 12 months. You will not pay a fee each month but rather per your plan. So, choosing a three-month shipping plan will result in charges every 90 days. Note that users who select the annual shipping plan will only get a 180-day supply of medication at a time. There is no additional charge for shipping.
Your initial payment covers the first shipment of medication and the entire payment is due up front. You cannot cancel your initial order once submitted and you will be charged unless you are not prescribed medication.
After the initial shipment, if you want to cancel your subscription, you must do so at least two days before the renewal date. Medication ships 10 days prior to running out, so it’s a good idea to cancel as soon as possible when deciding to stop treatment.
Shipment plan choices vary based on your prescription(s). All shipment plans also include mobile app access and free shipping. Plans also include all check-ins, follow-ups and messaging with your provider. Picking a longer shipping plan provides a larger discount.
If you choose GLP-1 injections for weight loss, expect to pay:
- $399 ($399/month) for a four-week plan
- $897 ($299/month) for a 12-week plan
- $1,494 ($249/month) for a six-month plan
- $2,388 ($199/month) for a 12-month plan
If you’d rather use a medication kit (oral tablets) for weight loss, pricing options are:
- Three-month plan is $297 ($99/month)
- Five-month plan is $395 ($79/month)
Is Hers legit?
Hers FAQ
Does Hers have a membership fee?
No, Hers does not charge a membership fee. Costs are based on your shipment plan (a subscription that charges anywhere from every four weeks to once a year).
Where is Hers available?
Hers is available in all 50 states within the U.S. However, not all services are available in all states. For example, weight loss support isn’t available in Alabama, Alaska, Arkansas, Florida, Kansas, Louisiana, Mississippi, New Jersey, North Carolina, North Dakota, Oklahoma, Rhode Island, South Carolina, Vermont, West Virginia, and Washington, D.C. It also does not serve weight loss seekers who live on U.S. military bases with only an armed forces address for shipping.
Does Hers take insurance?
No, Hers does not accept insurance or flexible spending account (FSA)/health savings account (HSA) payments.
What medications does Hers prescribe?
Hers uses a compounded form — one that’s been specially created by a pharmacist — of GLP-1 for weight loss that’s only allowed in certain states. Its providers also prescribe medications for weight loss, such as Bupropion XL, Metformin XR, Topiramate and vitamin B12, and Naltrexone and vitamin B12. In its FAQ and policy statements, Hers mentions that it does not provide prescriptions for medications that are classified as controlled substances.
Do you need to meet with a provider on Hers to have medication prescribed?
Yes, meeting with a licensed medical provider through an online consultation is required to receive prescription medication. Consultations are conducted through secure messaging.
Hers Reviews
Filter by Rating
- (9)
Popular Mentions
- 4,593,988 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,593,988 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Hers Company Information
- Company Name:
- Hers
- Address:
- 2269 Chestnut St., Ste. 523
- City:
- San Francisco
- State/Province:
- CA
- Postal Code:
- 94123
- Country:
- United States
- Website:
- www.forhers.com