Widex Hearing Aids Reviews

Comdex will not stream music through bluetooth in stereo. It’s like listening to your music through a an AM radio. Called Widex and they said they'd forward my concern to research and development department. I can buy bluetooth speaker at a discount store that stream music in stereo for less than $20. C'mon Widex. This is 80's technology. Get with the program and update your equipment.

Purchased these to help with Hearing. They have not worked right since the day I got them. They have been turned in to Widex And they are audiologist multiple times. The last time I receive them back in the Hearing Aid piece does not even amplify, I can hear better without it then with it on. Widex Has a three-year warranty, but they have yet to do anything. I am told they replaced the entire inside parts of both the Hearing Aid and the receiver and they still don’t work.

I'm very happy with my new hearing aids. I have been able to understand what people are saying in a crowded room. That was one of my biggest problems. I have one exception, the Bluetooth. I'm not sure if the problem is my Bluetooth, my phone, wifi or what, but the sound will cut in and out. I don't really notice this when I just use the hearing aids for normal hearing. But it's annoying when you listen to music and it cuts in and out. It's mostly in my left hearing aid. This has been a problem since day one. If I could get this resolved, I would be 100% satisfied.

Have been to two different Widex hearing aid stores for problems: aids do not work! I rec'd a three year warranty when purchased. I truly can say the warranty means nothing, since days after being sent back several times to the company, the same problem occurs. Changing filters and batteries and cleaning, both hearing aids and professionally ear cleaning (as suggested by the audiologist), I am back to the same loss of hearing with the hearing aids. What can you offer as an alternative suggestion? I am very frustrated since I was told that these aids were "top of the line". I need help!!!!

Great hearing aids when they work. I've had the same experience as reported by others with the left hearing aid not working at all, cutting in and out, not charging. Had the hearing aid and the charging unit "repaired" and replaced. Problem persists.

I have had my aids for one year. My problems are the receivers. I have had three replacement receivers within the warranty period. Is this caused by ear moisture/oils? I now use a dryer box every night. If this does not solve the problem, I will not be a happy customer. Hope the dryer solves the problem. $30 a year for the dryer will be a cheap fix. Aids are excellent when they work.

Very frustrated. When they work they are amazing. I have an iPhone 8 running software version 12.2. Under Settings-Accessibility-MFi Hearing Devices-Devices, where it says "HEARING DEVICE MIC VOLUME" Every 10 or so seconds it goes from 50% to 94% all by itself, stays there briefly, then goes back to 50%. I can sit and watch it adjust itself. In the Beyond App, it looks like someone is clicking on "Zen" then back to "Zen" when the mic adjusts itself. In my ear, while listening to "Universal" or "Zen" or "Zen2" I get a pause of silence, then a pop that correlates to the mic volume adjusting itself.

Never had hearing aids before and was very hesitant to get them. They are amazing in the fact that I can actually have a conversation in a crowded loud room. I had an iPhone and the steaming and user friendliness was awesome. I just switched to the Pixel 3xl and cannot figure out for the life of me how to get my Spotify to stream through my hearing aids.

While I absolutely love my Widex aids, the right one constantly leaves a black residue in my ear. I have not been able to wear the aid for the past few days because the ear is blistered, and I am cleaning more and more black out of it. The left hearing aid does not do this. I notice the hole at the end of the inner ear part has a black ring around it where the white plug goes--whatever that black is is seeping into my ear.

I have had a Widex Hearing Aid for my Right ear for 7 months d/t sudden SNHL. No matter what setting I use, I experience feedback whenever I touch the hearing aid or whenever someone or something comes close to my ear. This is very annoying. So far I have not been able to find a remedy.

ON the whole, I'm very satisfied with my hearing aids. I have never worn any before so I really don't have any comparison. One issue I continued to have is that while streaming the left hearing aid would periodically go silent. It didn't last long usually and would come back. Yesterday, the left hearing aid no longer connects to bluetooth. I've shut them off several times and it doesn't have any impact. Curious if anyone else has had this problem and if they found a way to reconnect just the one side?

Ever since I got these hearing aids in June 2016 I have not found them all that great for the most part. In fact, last year, my the volume (quality of sound) in my left hearing aid had decreased quite a bit. Based on his assessment of my hearing and my ear canal, the hearing aid specialist who initially fitted me, and sold me the hearing aids, suggested that I get custom ear tips/earmolds for the hearing aids (Widex Unique model U-FS) and also advocated that I might want to get an extra ear-mold for each ear. Thank heavens for that because by June 2018 the volume/quality of sound had deteriorated quite noticeably. I took them into my specialist's office and the receptionist replaced the faulty earmold with the extra one.

I just purchased 2 Widex Evokes and a TV Play. Previously I had a uDirect 2 TV to connect to my TV. Using the pendant, I could easily stop audio streaming to my HA with a click of a button. Now I must use an app on my iPhone. If I turn off the TV and forget to switch back to another program, then someone else turns on the TV, it blasts into my HAs. Also, is there any way to stream from my Windows 7 computer to my new Evokes? Do I need to purchase a separate dongle? I can't discover (pair) my new HAs using the Bluetooth wizard on Windows 7. Any tips? So far, so good, but could be more user friendly.

I love my new hearing aids, but the only problem I have is not knowing whether to pull them out of my ear by taking off the hearing aid itself, or pulling on the thin tube closest to the ear tip inside my ear, close to the area inside. One of the tubes broke not long after I got them, and because my ear canals are very narrow and it's sometimes difficult to gently push the wire in, I'm worried that this will happen again. One audiologist said to pull off the hearing aid itself first, then gently pull out the tube. Another suggested pulling from the inside of the ear and then taking off the hearing aid. Which is correct?

I’ve never use digital aids until the audiologist recommended I try the Widex. The digital aid has a receiver that goes from the behind the ear into the mold. This receiver last about a month, sometimes a few weeks more. Water or oil from my ear gets into the receiver causing it to “short out”. This makes for a very muffled sound. The audiologist I was dealing with told me there is nothing we can do about it, the receivers are $80+ for one. Since the hearing aid is out of warranty now, I will have to keep shelling out $80+ every month. I’ve tried to contact Widex through the online website but I haven’t had any luck. Do yourself a favor and never buy the 440 Super.

I’m 80 years old and have been going to the same hearing professional for 19 years. I have total loss of hearing in my left ear, I have the Widex wrap around and it has been a problem from the beginning. It has done nothing for better voice clarification, nothing for background noise. Everything is just loud. The road noises are so loud conversation is impossible. I have had them adjusted many times and no improvement.

I recently tried to use my app on my Android smartphone to change the settings on my hearing aids. The app would not allow me to change any settings, because it demanded that I download a software update into them. After I did it, it again demanded that I download and install the software. I've gone through this cycle 6 times and it STILL won't stop demanding that I AGAIN download the update. The hearing aids work, but I cannot access the phone app to control them. I also deleted the app and reloaded it, no help at all. Very frustrating. Advice?

My father bought Dream 220 D2-FUSION BTB with serial number 514467. He was not satisfied with the product since the folks never set it right. He still used it but then by 15-18 months it completely stopped working. When he took it to the shop they said that a circuit has burned and cannot assume once they replace the circuit that it will work. I am very dissatisfied with the brand, the product and the service.

I purchased two Evoke hearing aids in Aug. The left ear was never correct and never worked properly. The hearing specialist tried to fix it, but couldn't. He finally sent it in to the company to be REPLACED and you 'fixed' it. Only lasted a few weeks, then it stopped working again. Once again I requested a REPLACEMENT and only got it 'fixed'. Went dead this time. Wouldn't charge a battery. Again, 'Fixed' except it wasn't. It again went out, this time having static in the earpiece. I DON'T WANT IT FIXED, I WANT A REPLACEMENT. Like a bad car, this is a lemon and can't be fixed. I'm starting to tell the world that this is not a good company to work with on hearing aids. I either want a NEW REPLACEMENT or my money back to go to another company who will give me hearing aids that work. I spent over $5k on these hearing aids and I expect them to work.

I was sold on these hearing aids because of the zen feature potentially helping with ringing in the ears coupled with the iPhone connection. From day one there were issues. They would cut out at random. Sometimes the left would work and not the right and then the right but not the left. You could see on the app one would be at a level 5 and the other at 0, but a minute before it was at 5. They were sent back and "repaired" but as far as I could tell, nothing was fixed as the problems remained. The sounds quality was not good either. I would suggest you look at another brand as these are defective product.

I have two Widex Unique 440's and they generally work well but have had to send them in for repair more than once. One aid started playing xylophone music into my ear, very rhythmical. I had to ask my wife to listen closely to the aid and she could hear this music as well. I have managed to stop the music by turning the aid off and then on again, which corrects the problem. It has happened twice now. The Call-DEX is very useful in making and receiving telephone calls on my iPhone 6 Super.

The Widex company has been prompt in reaching out to me with my recent issues—so grateful! I feel now that any future problems I my encounter will be resolved.

I have the same problem as Dennis of Cumming, GA. His original post was from Aug. 10, 2018. I purchased because they were the only hearing aids designed for the iPhone. However, over the last few months they cannot maintain connectivity. When they lose connectivity the volume declines substantially and I cannot restore without a trip to the audiologist. My audiologist has reset the aids and I gain full power, but the problem is back and becoming a nuisance. The aids are about one year old. My second complaint is the connectivity to the iPhone. The mic switches to a speakerphone mic and will pick up all background noises making the call noisy for the person on the other end. Wired should give the option to adjust the microphone on the phone and not have to buy another device for a discreet conversation.

I've been trying out Widex Evoke Hearing Aids for 3 months. To date, the T coil only works in my church. I've also tried it as well in 2 different P.A.C.s in 2 different cities that both have a hearing loop system. The hearing aids have failed to work in both P.A.C.s. I can hear the aids say "Telecoil" so I know I am in the correct program - but no sound comes through the T-coil. It's as if the hearing aids are on mute. My audiologists tells me that since the telecoil works in church - the hearing aids are functioning in t-coil program and it's the 2 different PACs that are the problem - not the Widex hearing aids.

Both my wife's aids work well until I try and use the COM-DEX Remote Mic and COM-DEX receiver. I need to have my wife's voice amplified and the mic works quite well, unless she wears Widex hearing aid. The bluetooth goes to hearing aid, as well as to mine. This happens anytime the COM-DEX is being used and is irritating if we are in church and I want to adjust my aids using the COM-DEX from my phone but again makes it nearly impossible to use the mic while she uses her aids. Is it possible to turn the bluetooth off in her aids or is there another solution? Our audiologist seems very inept. When we have asked her for a solution, she wanted to send the COM-DEX and mic back to the company, "because they must have a problem". Please help my wife and I work with these aids. I really want to hear my wife clearly and she needs to wear her aids also.

I am pleased to know that there had been an app update which I just hadn't heard about. My issue was already resolved!

I have purchased three sets of hearing aids in the past 10-12 years and they have all “worked” to various degrees of accuracy and success. When my granddaughter received her Doctorate Degree in Audiology three years ago from the University of North Carolina at Chapel Hill, my whole hearing knowledge base increased dramatically. My granddaughter, who loves her occupation, arranged for me to visit her at her office in Atlanta, Georgia and take some advanced tests. I did and the rest is history as the Widex Evoke 440 system is by far superior to anything I had read about or tried in the past.

The hearing aids were provided by the Veterans Adm. about 1.5 years ago. They worked for about 3 months. They have been sent back to Widex, for repair, at least 3 times and been replaced once. They work for about 1 hour then fail. They will not stay connected to my iPhone. At my last visit to audiology about 2 months ago my audiologist contacted Widex for about the 4th or 5th time and Widex finally admitted that they have a software problem. To date it has not been resolved! The V.A. has decided to place them in the secular file and is going to issue new ones from a different manufacturer.

Prior experience with hearing aids was bad enough so that I was discouraged from even wearing them. Tired of trying new ones as all seemed same. Background noise was overwhelming in crowd situations. Sound quality was poor and unpleasant. When my ENT recommended CROS, the concept seemed sensible with my uneven hearing loss. Almost no usable hearing in left ear, quite a bit of usable hearing in right ear. Audiologist at Texas ENT has been super in optimizing settings. I'm very happy with my new Widex aids.

I purchased my Widex Beyond hearing aids in April of 2018. At first they were great. I could hear so much more than I could with my older pair from Rexton. That soon changed within my trial period. First the right one would go totally off and then pop back on in a minute which was annoying. Then the right one would only stay charged for a couple of hours. I thought it might be the charger and changed it to the other side but that didn’t help. Then the left one began to stay charged for only a few hours. When this happens you are showing 100% charge then all of a sudden your hearing is gone and the hearing aid is showing 0%. Family Hearing Center in Knoxville was great every time I went in. They checked the charger, no problem. They contacted Widex who had them sent back.

Truth in advertising is hugely important as is making certain your $6,000 hearing aids work as advertised upon shipment, especially to big Universities like UCLA. I have spent 10 hrs of drive time and have only been able to use my partially operational devices 8 of the 18 days I have had them because three devices have been sent in as defective. Before you make broad claims on changing the industry deliver technology that works as promised. Then compensate us for time and travel time lost.

The aids pick up 360 degrees...the 'focus' is not very functional. The special programs the user can make are limited. The service is terrible if you leave the area from where you purchased. We paid $6,000+ for the two aids...with 3 years of service etc. We moved from the area and the service is NOT TRANSFERABLE to any other store...so the $3K for the service is out the window! The MFG should be the one to then step in and help.

When I first started wearing my rechargeable Widex hearing aids, the supplied (gold batteries did not last an entire day) after being charged overnight. I started using a few of the store bought 312 batteries which seemed to last almost 3 days. I am trying to figure out the problem - is it batteries or hearing aids. Also when speaking on the iPhone using Bluetooth - how can I shut the Bluetooth off so another person can hear the conversation? I am at the point of shutting the Bluetooth off and using the phone NORMALLY. Am I missing something. When I purchased these hearing aids I didn't plan on these problems. I am trying to go back to my old aids (in the canal). At least they WORK.

My Widex Beyond hearing aids have greatly improved my hearing and I'm very pleased overall. I was excited to have the bluetooth connection feature to my iPhone 6 for phone calls and other streaming (IOS12, app version 1.2.2). First there's a loud click whenever the bluetooth connection. And when a phone call streams to hearing aids -if I've turned the volume down in noisy conditions, it resets the ambient sound level of the hearing aids to "normal" volume. Worse than that, certain phone apps seem to trigger the volume reset as well: for some reason Google Maps does (perhaps in anticipation of providing turn by turn directions); and Photos (perhaps in anticipation of streaming the sound from a movie?). In any case, it's sufficiently annoying that I normally keep bluetooth on my phone turned off. Your suggestions would be appreciated.

When I received my hearing aids from a professional in Houston TX, the only programs included were Universal, Party, and Music. There was also a special program called Directional Focus. There was no manual supplied, so I just downloaded one from the Widex website. I was surprised to see there were many more programs, including Quiet, Comfort, Transport, Impact, and Zen. None of these were included with my new hearing aids. Are these downloadable by owners? Why were they omitted from my hearing aids?

So far so good. My only complaint is that the TV streaming module is very much out of date. My 4-year old ReSound used the digital optical cable to connect to the TV. I was disappointed when I received my Widex TV interface to see the ancient Left and Right banana plugs. I read one complaint that it streams only to one ear. If this is true I am returning my Widex units. I also was disappointed to learn I would have to wear a unit around my neck to watch TV. The ReSound unit streamed directly to my ears without having to hang something around my neck. When will Widex get up to date with modern technology?

I had a brain tumor that left me completely deaf on my right side. I was told to try cross over hearing aids. They are suppose to transmit my right side hearing into my left ear. They worked good for a week or so. They have been sent in 6 times. Every time it’s is some lame excuse on why they failed. But they always fail. They last time they lasted a month. Once again they went completely dead. I am so fed up with them I did even bother to get them repaired again. My mother in law has a pair of regular hearing aids and they are rechargeable. They from day one would not hold a day's worth of charge and she has not been happy with them. A person is charged thousands of dollars for what from my experience is nothing but junk. But in today’s world the consumer gets screwed and the corporation prosper.

I have had my hearings aids for less than 1 month. They were broken Brand new out of the box. The left one would not charge, always crackling. And this was right after I picked them up. So I had to have them sent in for 2 weeks. I picked them up and the left speaker did not work at all. They replaced it, now only a few days later they are not connecting. The sound quality is bad, I still can't hear or understand what people are saying. Why make a product, charge prior all this money and not care if it works or not? I was sad I had to wear them in the first place, and now I have to deal with this. Less than 2 months the speaker has been replaced 3 times. I'm tired of this and frustrated.

I am a first-time hearing-aid user. I decided to spend the extra money on the Widex 440 as it was touted to be "top of the line." Within the first week the battery low tone came on, I replaced the batteries and within 2-days again the battery low tone came on. I then called the repair line at the Healthpartners Clinic and was told this was a "Known problem." Why wasn't I informed about this known problem when I purchased these (I took out a loan. They were so expensive). I insisted on a new pair, and the friendly audiologist team got approval. I picked up my new hearing aids 2-days ago and guess what? The battery low tone came on the day after I wore them, AND they are not adjusted right now to fit my ear. I am SOOOO frustrated. All the clinic can tell me is to bring them back and they will send them in on a "rush." How am I to know this will fix them? It hasn't even been 4 weeks. I would say be cautious and check around before you buy this brand.

Updated on 10/31/2018: Still waiting for response to my last comments from Widex. Widex promised a response but didn't follow up to my last comments. Cannot send request while in wait status within ConsumerAffairs system.

When I first purchased the aids there were sounds that I had not heard for a while. Then squeals and hisses began. I was always told that it was wax. Just last Wednesday I had a cleaning and a calibration check. Less than ten minutes after leaving the office squeals started again. As I sit here if I turn my head squeals and hisses are heard. My daughter and grandchild say they squeal constantly and they have to talk louder or I will not hear them. I was told my next visit will incur a cost because of the number of trips I have made. There must be a refund or replacement at this point. Please help someone.

First of all these hearing aids (Evoke 110) are fantastic compared to the ones I just returned from another company after just 20 days of use. You basically get what you pay for. The only issue I have is paring them with my iPhone. The provider tried to pair them at her office and could not get them to pair. I have tried several times at home and still can't get them to pair. I followed the directions on Widex website but to no avail. Any help, guidance, tricks that will work, will be greatly appreciated.

My audiologist had always sold me another high end brand, and this time around suggested Widex Evoke. I am absolutely ecstatic with my new devices. The music is crystal clear and realistic, and a phone app with built in equalizer is really amazing. I can discriminate words very, very clearly, and my devices learn my environment if I change the volume in the same place 3 times. Way better than the top of the line ones I just got out of. To those people who gave poor reviews: make sure you have a well trained audiologist who knows the product. My audiologist had questions while I was being fitted, dialed Widex technicians who answered immediately, and in no time, answered the question and resolved the issue. Once fitted properly, I highly recommend these devices. Excellent! (I have been using another high end brand for over 15 years and change every 3 years to keep up with new technology.)

Updated on 11/23/2020: I thought these hearing aids were great, for about 11 months. Then they went to statist. I had my hearing specialist send them back to Evoke, who supposedly fix. Terrible feedback all the time. Bummer.

I purchased these very expensive rechargeable hearing aids in February of 2018 and have had endless problems. First the left hearing aid kept going off (not enough charge). Widex sent me a "new" one. Then it continued doing the same thing after a couple of weeks. Finally, we sent both hearing aids and the charger back to Widex. Now, after about a month, BOTH hearing aids are not charging completely (only hold a charge for about 5 hours).

About two months or so ago I went into Genesis Hearing Clinic for a hearing test. After the test I was fitted with the Widex Beyond. I have had nothing but problems since day one. I have already been back to the clinic due to problems six times. Supposedly a new hearing aid pair was ordered. The new ones were no different, and I'm still having problems. There is absolutely no excuse for what I've gone through. I've been back to the clinic because of what I called beeping, it was constant. The audiologist worked on the aids, and I left hoping everything would be okay now. Wrong. It was short lived. Then I had a constant squealing, so again back to the clinic.

I purchased the Widex Beyond 330’s in March 2018, due to failing a CDL physical because I couldn’t hear a whisper at even 1 foot away. I have moderate hearing loss in the left ear, and profound loss in the right ear, with the added problem of tinnitus. The audiologist recommended the Beyond 330’s because of the iPhone compatibility and the versatility of other product connectivity, such as the Com-Dex and the apps. The aids worked well for about 2-3 months, then started randomly increasing and decreasing the volume on their own, it goes to extremely loud for a few seconds and then it goes back down to normal. I usually have an extremely difficult time understanding what someone directly in front of me is saying because of over-amplified background noises. The clarity sometimes is no better than a $10 amplifier that I tried earlier.

Widex and Widex Beyond do not improve my hearing acuity at all. The aids do enhance the volume but louder is not enough. With the Beyond, I hoped I would have a better experience, but have been sorely disappointed. I continue to have to ask the speaker to repeat words. I hear the sound but cannot decipher the words at times. In a large room, with one person talking, I do not understand much of what is being said.

Several years ago my wife purchased your hearing aids for approximately $3500.00. She found them totally unsatisfactory. I then had them re-adjusted for myself, and once again totally unsatisfactory. The warranty is long gone but your product is junk.

Purchased these hearing aids in April 2018. So far the left has had to be repaired/replaced. The right stopped working and we were told it was ear wax. Left on a one month vacation and after 2 weeks it stopped working again. Now the audiologist is telling us we bought an entry level hearing aid and we should really upgrade. If we upgrade, it certainly will not be Widex brand.

I absolutely love my hearing aids. They are extremely comfortable and I can wear them all day. I never wore my old hearing aids all day because they were not comfortable. A good part of the day they were sitting in a dish on my counter. I always felt them in my ears. Now I hear so much better. I am more confident listening either to one person or in a group. Recently, I was in a restaurant and did not experience any difficulty hearing the people at my table. I wore the same style of hearing aids for 23 years and didn't realize just how much I was missing until I purchased my Evoke 440's. I also like that I can adjust them with my phone. I'm just sorry I didn't know about Evoke's sooner. I will be a Widex customer forever.

I love my Evoke 440 hearing aids. I finally feel like I can engage in any type of listening environment. I struggled with noisy restaurants and loud music in the background. Since I have had my Evoke devices I can now understand the conversations going on at the dinner table. I am also glad I do not have to go back to audiologist often for any adjustments. The hearing aids adapt to any listening situation I am in meetings, restaurants, and social gatherings.

I purchased Widex Hearing Aids a year ago at a cost of $5,000.00. The main reason I purchased them is because they claimed they were the only hearing aids designed for the iPhone. They did initially work reasonably with the iPhone but over the last 6 months they cannot maintain connectivity. When they lose connectivity the volume declines substantially. I contacted Widex several times and they can only say they are working on the problem. In the meantime I do presentations to large groups as a part of my job which I will lose if this problem keeps up. What makes the problem worse is that my health plan forced me to purchase through Amplifon and they just do not understand the difference between a trial period and defective products.

I wore Widex Hearing Aids for 12 years and had hardly any problem. However, they gradually lost their ability to correct my hearing so I purchased the Widex Beyond 440 in April. I have severe tinnitus and moderate hearing loss, so I was happy to try out the Zen program. I wore this pretty continuously until 2 weeks ago (August). When I returned to my audiologist thinking one of the earring aids had stopped working, she informed me it was my ears which had stopped working! I had a "significant" change in hearing after a relatively stable hearing loss for 12 years! I still have not gotten into seeing the specialist, but I had no sudden exposure to loud sound or infection. Has this pattern ever happened before? The Zen program was programmed by my PhD audiologist. Now I am afraid to use it.

I bought my Widex behind the ear hearing aids and while they were still under warranty the transmitters in both aids had to be replaced. I thought it strange that something that cost €6,000 would have parts that seemed to go so quickly. This was something I made known to the audiologist. These aids, I can assure you are looked after extremely well. Each evening they are cleaned and placed in the dry box (the tables are replaced on a regular basis). Filters and rubber tips are also replaced each month. A year later and I am now out of warranty when the right transmitter goes, I fought paying the €190 it cost to replace and stated I wanted the aids checked as I felt there was a problem somewhere that this was happening.

First I like my Widex hearing aids. What my issue is that I have to keep reinstalling the Beyond app to my iPhone model 5c. Sometimes both hearing aids connect, sometimes only the left hearing aid does. Also when using the Bluetooth connectivity to hear phone conversations, the iPhone automatically switches to FaceTime then drops the call completely. So help please. I have the latest version of the app installed on my iPhone.

I received my Widex behind-the-ear hearing aids about 18 months ago and have been quite pleased. But within the past two weeks, I'm finding that the aids are depowering and minutes later may or may not turn back on. I've taken out the batteries and replaced them several times; have repositioned the aids; and actually put in brand new batteries. Some days are totally fine but this is becoming unpredictable as there is no "low battery" warning accompanying this.

Product came highly recommended. However, I always have an issue with volume, currently having trouble with one hearing aid which has a low, soft sound compared to the other. Tried resolving issue my self, without success. Any suggestions would be appreciated. Transmitter went only after owing hearing aids for less than two years. Cost to replace was $100. Unfortunately I lost a hearing aid, due to being in and out of hospital last summer, cost to replace was $400. Batteries can be difficult to change due to very small size. I have the Dream model. Thank you for this opportunity to voice my opinion.

I recently got the Widex Hearing Aids with the rechargeable batteries and charger. They were fine the first few weeks and then would randomly just go dead in the middle of the day. Everything was sent back to the company and after getting them back within a week it started again. I have contacted my audiologist and they have talked to their rep who has told them my options are send everything back in again or just start using daily batteries. The whole reason I chose this brand was because it was highly recommended and I like the recharging feature. I've only had these a couple of months and am totally disappointed. As you all know, they aren't cheap and why should I have to keep something I no longer have faith in. I will be returning everything to my audiologist and then will do what I have to do to get my money back and move on to another brand.

Several years ago, bacterial meningitis took my hearing from one ear and approximately half my hearing in my other ear. I knew *nothing* about hearing aids. My audiologist guided me to use WIDEX. I use only one aid. Still coping with my sudden hearing loss, I simply followed her advice. For a year or so, thing were fine - mind you, I had nothing to compare my experience to. Then, the frequency of feedback and lack of clarity increased steadily. My audiologist sent the aid to WIDEX. Widex indicated it could not identify the problem and provided a new aid. After a few months, the feedback and lack of clarity began again. The warranty on the aid ended 5 mos. ago. Today, in my classroom, the aid simply stopped working. I've cleaned it, replaced all that can be replaced. I make certain to keep it dry. This is a tremendous hardship. I no longer have a warranty (and lost touch with my audiologist).

I have been "fighting" with my Widex Beyond hearing aids for about 6 months now. They work great except for one major issue...that is Bluetooth connectivity. I have an iPhone 6 plus and when I stream sound from my iPhone the sound breaks up and I also get brief connectivity issues. I have worked with my provider but they are out of options. WIDEX must now step up to the plate and fix this issue. Research on the internet has shown that this is an issue plaguing many WIDEX hearing aid users. WIDEX blame the iPhone and do not seem to be doing anything about it. I have NO issues with Bluetooth on any other devices, only my WIDEX hearing aids. OK WIDEX...the ball is in your court - fix this issue!!!

I lost quite a bit of my hearing after an illness and went to audiologist and they highly recommended the Widex. I do not know what one I purchased, but it was around $5K three years ago. Took a few times back to adjust the part that goes in the ear and the length of clear tube that goes over the ear. But since then, I had wax in one but knock on wood they have been wonderful for me since then. My husband is experiencing hearing loss now so I hope that he can adapt as well as I have and again be able to enjoy hearing again.

Was told by provider, that they were best brand going, had tried my brother's over the ear Beltone, sounds were great, fitted March 28 2017, called provider back to tell of a whistling problem, continual, told to set to lowest setting and was told to come back in Aug 2018, tolerated trouble 6 months till appointment, audiologist put a larger set of foam pads and reprogrammed, going home 70 miles they were whistling and feedback, was told to push them as far back in canal with pinky finger as possible, I did that and with 2 hours had major earache in both ears, called provider back next day after I found blood on pillow next morning, was told, you have 2 options, either put the small foam on and deal with the whistling, or keep the large foam on and deal with the uncomfortable feeling of having a football shoved in my ear.

Let me count the ways I'm upset with Widex. I had a pair of 5-year-old ITE Widex aids, along with an accompanying M-Dex. Everything worked fine, although the screen on the M-Dex no longer lights. Eventually I found a site online that helped me figure on which buttons to push to accomplish what I needed. I learned Widex had hearing aids made for iPhone and this appealed to me, though I didn't yet have an iPhone. I ordered the Beyond 330's for trial. I decided I wanted to go for all the bells and whistles, so I switched to the 440's. I also got the Com-Dex and the Uni-Dex.

I purchased the Widex Beyond B-F2T with the promise that it would connect with my Samsung Smartphone (Android type) if it was an S6 or higher model. Since I only had a Samsung S5, I could only use the APP for volume change, But I was told that once I had A Samsung S6 or higher, I would be able to get streaming such as music and calls on my phone. Based on this, I purchased the Hearing Aids (above product) and recently have purchased a Samsung S7. When I went to the Audiologist, The hearing aids could not get any streaming items (no different than my S5 phone), and that they hoped to have the technology soon. What a waste of money and time. Widex should not have promised their representatives that the Bluetooth would work for the Android phone systems.

Hi. I have Widex Dream 440 and am waiting delivery of the New Widex Beyond Z. Just 2 days ago I read a lot of very negative reviews about the Widex app on the Widex app. In particular about Bluetooth connectivity problems and not getting resolved by Widex only the same bland answer, and also the absence of the Android version. I’m an Android user. I reported my concerns to Widex about the way they’re not dealing with the issues raised in the app reviews and also told my supplier about the negative reviews and now lo and behold all the reviews are gone off the system. So at least I can’t find them! Any advice or help would be appreciated.

I purchased a Widex Beyond B-F2T. The first hearing aid after 8 hours on, started to shift the setting mode and change the volume on its own. Took it back for a new one. The second one could never pair it with my iPhone. Don't waste your money.

I have had my Widex 440 BTE hearing aids for four years. After the first year I have had to frequent my audiologist every few months due to the receiver in either ear no longer working. It is a simple process to change this out, however after doing much research the consumer does not have the ability to purchase new receivers, but instead has to have this done by the audiologist. For the price I paid for these hearing aids you would think they would not be as faulty as they are. I take very good care of them considering the price I paid so I don't contribute this issue due to misuse or handling. I am very dissatisfied in the product as I am stuck having to take time off of work every few months to have a receiver replaced that takes less than 5 minutes... Next time I will not be purchasing a Widex product.

I own two Widex Unique 440-312 RIC hearing aids that I have had for about 21 months. Over the course of this time the receiver, which is the wire component, one end of which actually goes into my ear canal and has the speaker attached and the other end plugs into the unit behind my ear has failed nine times. It is the sixth time for the Right receiver, which seems to be failing at a rate of 2 times that of the left. I have also began noticing some diminished ability with the right side aid, but the instrument is still working.

I am on my second Beyond 330 Fusion pair in less than 2 months. The problems I am having seem to be due to a connectivity issue. First, at random times the program would change from one to another on its own, out of the blue. I have turned off the Bluetooth connectivity to see if that eliminates that problem. I still have random popping and beeping in both ears. I don’t get any indication that the batteries are getting low except the HA start to work unusually. The people that I am dealing with at Hear.com and locally are excellent, but I am starting to think the software/connectivity has issues. For what these cost they are not working correctly.

I was born with mild hearing loss which progressed to mild/moderate in college. I purchased Widex partially in the ear aids with a flexible spending account through insurance (not covered) and while the audio was great, I wished I had gotten BTEs because my ears felt blocked and itched. However my audiologist mentioned this is typical for this type of in-ear aid and we confirmed it with test demo units from other brands. My aids lasted for 12 years with several in warranty repairs, and two out of warranty repairs for $250 each. Considering how long they lasted before the innards completely died I am very satisfied. I had the lowest end model for around $1500 each because of my financial situation. Unfortunately, I was not able to afford new ones for a few years and really missed them as my hearing loss progressed to moderate.

I purchased pair of Widex hearing aids in Jan. 2016 through Hearing of America LLC in Minnesota. Models U4ssg. Since beginning I have had to go back multiple times to dispenser for adjustments. Whistling in both ears when ear gets close to anything including collar. Forget about wearing a warm cap that covers ears. Now I cannot use the music application (I am a musician) as I get constant whistle. Technician has tried numerous attenuators to correct problem with no appreciable change. I had them sent back to Widex a couple months ago as the left would stop working and the two aids were not in communication with each other. They were serviced and maybe repaired. That was not clear.

It's been a year since fitted with pair of behind ear aids 440 model. To this day I have not been able to wear them full time. No matter what setting I can't hear people at my table or when I'm driving. It feels like headphones mufflers. I had better luck with pair of Siemens except had to return them due to blockage in ear. Total waste of $7400.00.

The woman who fitted my husband told him to get either Widex or another brand. He got the ones that go behind the ear from Widex because they didn’t show and were the higher tech with the pendant and features for Bluetooth and the weather. He’s an engineer so he liked all the little bells and whistles. They are his first ones and he says they’re good. They were very expensive but he might as well get the ones that would work and now he can hear better. One doesn’t have to ask and repeat things so many times to him. It’s easier on me and he can also get more out of conversations and the television.

Behind-the-ear hearing aids were recommended and are easy to handle for me so I got them from Widex and they are much better than the ones I used before. I like that I can increase and decrease the sound and that I can adjust the sound in a restaurant. The price is a little steep but it works very well.

I went with the behind-the-ear device because it’s easy and I don’t like the big thing in the ear. I like the little remote that I can carry in my purse and I can adjust it in noisy places. I also like the feature of being able to change stations on it. The quality is excellent and I like my Widex hearing aids better than my old brand but I’m ready to have them tuned up. They’re not doing very well right now because of the progression of my hearing. Also, they’re all over-priced.

When I had a surgery in the '80s and '70s I was told that a hearing aid would never help. I wish I could hear better but my surgery is different than most people’s hearing problems because I had a bone missing. It’s called a stapedectomy. So I just tried Widex and it does help some. A lot of people told me to get it while others said they’d rather go to Costco. All hearing aids are too expensive and we picked the middle of the line. I have other friends who have this line and they like it too.

I have Widex Hearing Aids and I chose the one that's in the ear and it’s been satisfactory. I went in for one adjustment and they were very quick to give me an appointment and to do the adjustment at no charge. They adjusted the sound for a louder environment and when I came out, the hearing aid worked just fine and it also made my wife happy. Kelly, the office manager, went out of her way to be helpful, and they also gave me batteries with it for two years. I’m 85 years old and I don’t treat things hard but the quality is satisfactory. I’d probably buy the same model again.

WE bought Widex Dream 4 years ago. They are wonderful but we have had so much trouble when we need adjustments or help with them. Now the last time we were in to our Dr she said it would cost 250 dollars for each one to have fixed. We paid over 4000 dollars for these hearing aids and just can't afford to pay that much for repair so soon. We just need some advice.

Widex was recommended to me by Scripps Clinic and the two different Widex reps I've worked with have been very good. If I was paying out of pocket I would be looking for one that was not quite as expensive but the majority cost of both my hearing aids were covered by insurance. I got the the behind-the-ear device because it was fairly compact and not very noticeable. I like the ability to have the different programs and the hearing aids have helped me hear my spouse and talk to friends much better in like a restaurant. The only disadvantage is I don't hear music as well. If I have a radio on I know I’m not getting a lot of that sound. But overall Widex appears to be a very quality-oriented company.

Widex is the only place that does the testing and fitting right in our town. They were the closest provider so I went to them. When I bought the in-the-ear hearing aid I was assured that I could bring it back in within a number of days and they'll return my money. I tried the hearing aid just before that time was up. I didn’t enjoy the experience and I wanted my money back and they wouldn’t do it even if they had promised they would. They said I’d had it a long time but I hadn’t had it as long as they had said that I could keep it and then bring it back. Otherwise I would’ve brought it sooner. So I just used the hearing aid up to the end of that period and then didn’t use it again. There was nothing about the experience I liked after they wouldn’t give me my money back. They seemed pretty professional up to that point. I’m very disappointed with the company and the people I dealt with.

I got Widex hearing aids and they're good. I have it behind my ear and it has good features that are better than my old ones. The Bluetooth interface into my iPhone is my favorite. But I was very disappointed in their inability to suppress background noise directly from behind me. I think that's called the front focus effect. That's a major complaint which is a serious complaint. It's the major reason for hearing aids. Also Widex is also pricey.

I have been fitted with the Passion 440 mini RIC hearing aids after another brand of iPhone compatible HAs failed. These HAs never seemed to help like the other set. I could not tell I had them in and always turned up the volume two clicks when I put them in. The RC Dex was clunky and annoying and easy to lose and had so few functions. I ordered and got a Com-Dex hoping to get some iPhone compatibility back but I am not impressed. It does not work as well as iPhone compatible HAs. It loses connection and has to be reset. It is difficult to determine what will go through my HAs and what will not. Many of the things that streamed with the previous HAs does not with the Widex HA and COm-Dex.

I had Oticon and Starkey hearing aids before, and now, I have the Widex, but I don’t like it because of its interface with my cellphone. I got the Starkey and the Widex because I have an iPhone and I love being able to do the settings with the phone. But since the Widex doesn’t pair with my phone, I had to send it back. The last time it happened, the right hearing aid was paired but not the left one. So, every time this happens, I have to go into my phone settings, then to general, to accessibility, then to hearing aids and try to get the hearing aids paired. This is unlike the Starkey which stayed automatically paired.

I’ve been pretty happy with Widex Hearing Aids. The person I saw at A1 Hearing recommended the brand. I got a behind-the-ear model and I haven’t had them for that long, but it seems to be a good quality product. I like that I can change the volume of the hearing aids. I also have an app on my phone that I can play around with. There were times, though, that I lose contact with the app and I had to go in and restart the whole process. There seemed to be bugs in the app that affect how it interacts with the hearing aids. The hearing aids are also comfortable except for a little fussing around with things sometimes. But you’d get used to it and the longer you have the Widex Hearing Aids, the easier they would be to use.

I had a few good weeks with my new 440 aids, and then my right aid stopped syncing with the app. The right aid was completely faulty and my audiologist was able to get me a replacement. However, it still refuses to sync with the app and they are just not functionally helpful. It's more than just the lack of bluetooth syncing. Widex told them that I need to upgrade my operating system, which I did. This, however, did not resolve the issue. Very disappointing. Advise anyone?

Hearing, to me, is very important. I have tried two different hearing aid brands before. I started with Siemens, then I switched to the Swiss one and it was a lot better because it was newer. But Widex is good and I like their variation. It has more options. I use the remote control and I like that too. But I'm very dissatisfied with the party station. It just doesn't work. I can sit in a restaurant and try to talk to my friend across the table and all I can hear is background noise. It just does not take any of the surrounding noise into consideration. We tried and tried to amend it and it's just awful. I see Kelly about every three months to have them cleaned. She tries different things and it's just not acceptable. I really don't want to go out to lunch anymore because I can't understand what they're saying across the table. I'm not satisfied. I would certainly recommend my friends that they go for the trial.

I have difficulty with the Bluetooth functionality. I coerced Apple and Verizon to send me a new phone which may have helped some but the Apple Watch will not connect through the Beyond app. I have had clicking sounds in the aids. Occ the aid buttons do not even work at the same time the beyond app doesn't respond. Transportation mode is variably effective: decreasing sound then slowly rising again. My biggest issue is am I getting into the age old problem of one company blaming the other with the customer caught in the middle. Sound quality is excellent. We have been through probably 7 Widex pairs through the years but someone need to make the Bluetooth connection more stable.

I am perfectly satisfied and happy with Widex Hearing Aids. They fixed them up for me and I would get another pair, except I am terminally ill and I don’t want to spend $3,000 for hearing aids. More than anything, I like that I have this remote on it so I don’t have to reach up and arrange my hearing aids.

The first Widex I had were too hard on my ears because they put such pressure on them and then my ears started aching all the time. Recently, I got the soft ones and they are much more bearable than the others. I am mainly confined to the house and without my hearing aids, I could not hear the television, the news, or anything that connects me to the world so I’m very grateful for them.

I recently upgraded from my Widex Clear hearing aids. I purchased a set of Widex Beyond 440 hearing aids. At that time I also acquired a Call-Dex unit and a Remote Call-Dex unit to help my hearing in restaurant conditions. Syncing the units was very straight forward using the Widex online youtube video. I expected that with the Remote streaming green and the Call-Dex connected around my neck that I would be able to hear across the table and enjoy a normal back-and-forth conversation. That has not been my experience.

I was asked to try Widex hearing aids on and I liked it. It's fine when I need it. It works good. It sounds better and is easier to put on compared to a different set of hearing aids that I previously had.

I tried Widex hearing aids, I liked them and I felt comfortable with them. They helped me to be able to communicate and listen on what's going on. I also have an outstanding technician and she's been wonderful which has been a big, big help. This is my second Widex hearing aids and it's the behind the ear style that has a little chord that plugs into the ear. I love the audio. Especially if one of the hearing aids comes loose and it's ready to fall off of my ear. It keeps telling me what to do. I also like the fact that they're so light.

Sent an email via company contact form. Looking for more prompt response if at all possible. Received the wrong part (need a right ear HP receiver) for my hearing aid. I have received THREE left ear HP receivers and one REGULAR right ear receiver. I would hope the incompetence does not lie with Widex and rather with my distributor. I did have an issue with Widex a few years ago when you shipped out the non acrylic version of my mold twice. So I am really not sure where the blame falls in this instance. I can easily see it going either way. Looking for the situation to get resolved asap so that I can amend this review.

I got the regular hearing aids from Widex. They work right except for when I go to a party or in a meeting and everybody's talking from the table. Everybody I know is having the same problem. These hearing aids picked up everybody's noise or the background noise. Still, I hear a little better now and that's a good sign.

I wanted state-of-the-art hearing aid so my audiologist recommended the behind-the-ear product from Widex. Its features are good but sometimes I have a really tough time getting it reconnected such as when I use the features on my iPad. Also the hearing aid won't connect using the app on my phone. It will say one hearing aid is there but the other one isn't. I have to keep turning the hearing aid off and on and opening up the battery. There have been things like that that's not been real fun.

I owned a different brand of hearing aids in the past and Widex is better. My audiologist recommended the hearing aid that stick in my ear and goes over the top of my ear. I like the settings that she set up. I also like that I can hook them up to my TV and then it transmits the sound into my hearing aids. The hearing aids have very good quality and the price is well worth it for the package that I bought. The replacement, the unlimited batteries and everything else that goes with it are not cheap but I got what I paid for. I can hear much better than not using the hearing aids. Without them, I can hear but I don't totally understand what's being said. I'd definitely recommend Widex to others. People should find a confident and thorough audiologist. The products that Widex carries are the most important things, including the warranties and the price. I'm overly satisfied with them.

My hearing aids are only 2-3 years old and already seem dead. I was not able to wear them for a long time, (1 year?) and they were stored in clean, dry, air conditioned place without batteries. Now they are dead even with batteries fresh from the store. Over 2k down the toilet.

I knew I should get my ears checked when I started cupping my hand around my ears. I had an amazing hearing test the showed I had lost my high end. I cried when I tried them for the first time to regain at how much I had lost. I'm quieter because I hear myself. I love the Bluetooth feature though my friends thought I was crazy when I seemed to be talking to myself. I love the fit and no one can see my pretty blue cases. I have received the best deal when I compare prices with my friends. I had forgotten what the wind sounds like in the trees, water down the drain, music! I'm very satisfied.

I have tried both the Unique 440 BTE and ITE models. I use a headset at work and to IIC works best and is most comfortable with the headset. But outside of work I prefer the BTE because my ears don't feel clogged. What does Widex have that would meet both needs in only one set of hearing aids? I can't afford both.

I started with Widex and then they switched me to a different one but I liked the Widex better. I have a very small ear and the piece they sent out that goes in my ear doesn’t fit. So, I’m using the little rubber tip. When I go back, I’m gonna ask them but the way I understand it and seeing that I paid $7000 for it, they should make it so it fits. It’s very hard to get them in. At times, if somebody sits next to me, I really don’t hear that well what they’re saying. It’s when I retrieve it from a distance. But life is much simpler and I can hear better now. Also, the people were very nice to deal with and they were very thorough.

I went to the doctor's office and had my ears checked. Widex hearing aids was advertised and the price wasn't outrageous - it was enough for me to handle. I got the model that fits over and at the back of my ear. It has in-canal speakers so I didn't know that I had it on and they still looked close to my ears. I use it when I go out and it's a good unit. It's easy to use. It has a Bluetooth that I also use. Once I put it on, it'd be ears to my phone. I would recommend Widex.

Hi there, just wanted to warn readers about Widex's price gouging of customers, with reference to the cost of hearing aid repairs. I have an 8 year-old Widex Mind hearing aid, and the plastic hook atop the hearing aid cracked and broke. At first, my audiologist was prepared to replace the broken hook with a new hook in the office, but they said they ran out of replacement hooks. They said they would call Widex to order more hooks, and when they came in, would replace the hook. In years past, my audiologist was able to do this no problem. Today, my audiologist said the repair would cost $50.

I had a hearing doctor near my work and I went there. They offered Widex and I thought that getting a behind-the-ear model would be a better deal because it's a little larger so the electronic might be much more dependable. This probably would have been a perfect product if somebody had a problem with their ear drum and their outer ear. However, it may not be the perfect product for me. I suffer from sudden loss of hearing so it's related to my inner ear. I lost my hearing in a matter of 10 minutes and it never came back to full. That might be part of the reason why the hearing aid is not that effective for me.

I obtained a Com-Dex in hopes of using it at work to listen to office phone calls, online tutorials and streaming, but it only works for smartphones despite the Note in the User Instructions that says you can use it "to stream sound from any Bluetooth-enabled sound source to your hearing aids." At least, it would not work with my work computer after installing Harmony Bluetooth software and dongle to the computer.

I have a couple of Widex aids - models # U3FSBE & 8 932 0101 021. Fairly new with hearing aids, just got these last September, 2016. I have significant hearing loss since I was a toddler and I was mainstreamed while growing up. Never had hearing aids before so this was new and exciting. At first I was overjoyed, I was able to hear sounds I had never heard before. It was fascinating, like a new world opened up and so many new things to learn!

I did some research on Widex and found that they were reasonable. I liked and got the in-the-ear model because it's little and you can hardly see it. Now, I'm hearing 100 percent better. Everything is wonderful on my end, and I'm very satisfied.

The new Widex Beyond model hearing aids were widely hyped as being top of the line for iPhone hearing aids. I found them comfortable, with fine sound quality and battery life of about a week. That though is where the cheering stopped. The two stars is the result of no stars for connectivity and reliability of both iPhone connectivity and connectivity even between the headsets. Simply bad!

My left ear is not that bad but I can’t hear out of my right ear that good and my wife made me decide to get a hearing aid. I used what my doctor prescribed for me. We talked about getting the one behind my ear, but I didn’t want it at that time. So, it was my choice not to get the one behind the ear. I got the in-the-ear Widex hearing aid. It fits inside my ear and it's what I could afford to keep. After I got the hearing aids in, it’s like night and day. The only problem is when I’m in a bowling alley, I can’t hear what people are actually saying because there's like little cricket sounds in it. Also, the batteries in them don’t last long but the price was all right and at least I can hear. It’s a lot better than nothing. I’m not used to having hearing aids in my ear, but after I wore it for a few times, it was all right.

I purchased these hearing aids because after hearing it for many years, I wanted to try the new technology -- especially Bluetooth enabled. Well the sound on these hearing aids pretty good compared to my old hearing aids, I have had a lot of problems with the Bluetooth. The hearing aids lose connection to the Bluetooth constantly so I'm always having to fiddle with them to reestablish the connection.

I had another hearing aid but I used to take them in constantly to have them repaired. My doctor suggested Widex and I like it much better. I’ve had them for over a year and I haven't taken them in once. I have the in the ear model as I never wanted it behind the ear. I’d had a loaner pair where they were around the ear and one of them fell off and I couldn’t find that for a month.

I had a real old hearing aid. The volumes in it could not be adjusted and my hearing was decreasing. So I had to go with something else and I decided to try one from Widex Hearing Aids. When I first got it, I always had to get it re-adjusted. Then there were little switches in the back that I could turn if I wanted to hear stuff in the back of my ear or listen to music. Also, I like its size and the fit and the feel of it more so where I could barely see it as opposed to the older model hearing aid. For me, that was a plus because I hate looking and seeing this thing in my ear. But it is what it is.

I was using Oticon and when I got rid of those hearing aids and went to the local audiologist, they said that Widex is the strongest and the best quality to have nowadays. So, I went with his recommendation and got them. They are strong but the sound quality is very messed up and terrible. I get a lot of feedback. It's not adjusted properly. I was sitting on one part of the couch and my husband was on the other part. And when he was talking, his voice was creating so much feedback due to the hearing aids. I felt like it's almost useless.

I went to a hearing specialist examination and the in-the-ear model worked good. Once I got it set, I'm all right. I got narrow passages in my ear but it felt comfortable. Widex Hearing Aids work good but my main problem is keeping it clean because there's wax in my ear. Also, it's too expensive. Other than that, it is all right. It made my life about 50 percent better.

Sometimes when wearing my hearing aids, I still feel like my hearing is clouded. I still avoid answering the telephone since I have to struggle to hear them even with my hearing aids in. Worth $7000 - not in my experience.

I have been using these for about two and a half years, and am extremely pleased with their performance. The very first thing I noticed upon walking outside from the audiologist building were all of the birds tweeting and singing, that I hadn't heard much of in the last several decades! I wear them all the time, and fully appreciate and enjoy the sounds and conversations that I had been missing; they really make me happy. The only time I remove them during the day is when using hearing protection for lawn mowing and workshop tool use. But I had one fail about a year ago, when the 'speaker' quit working. The audiologist fixed it, and it was fine. But it just failed again yesterday, and their shop is closed today. Not sure if I can bring it to another without having to pay, but will check. Is this a common failure mode?

I got hearing aids prescribed mainly for tinnitus. The doctor has the hearing lab and I got it from there. Widex Hearing Aids were what I was told by the tech. I was not given any choices because they said it was what's available. They were $4,000 not covered by insurance so, that was not pleasant and I was very upset. This is my first and only pair and allegedly, it was going to take away the problem but it didn't. It minimized it but it didn't take it away. When people have hearing aids and they put them on, like my husband, it magnifies the sound and they hear better but it's not the case with me. Also, it's sometimes as bad as it ever was. If I had to do it all over again, I would not spend that kind of money. We're retired with fixed income and that was an economic hardship.

I've been using hearing aids and Widex (Clear) for 6 years and love them. They've been very dependable over the years but sometimes my left one seems to trail the right one in adjusting to room environments. Very happy with them overall. I'm excited to see the Com Dex product but tentative to try. Cell phone use is sometimes a challenge. My audiologist is strongly pushing me to purchase Beyond as my model is no longer being supported (according to them) suggesting parts will not be available. I wish there was a loyalty trade in program, because my audiologist charged me $7K for the last pair - which is stopping me from upgrading. I wish they had map pricing because being held hostage by audiologist pricing when online is thousands cheaper is frustrating. Widex is a solid product - my wife thanks you.

My hearing doctor recommended Widex Hearing Aids. I chose the behind-the-ear model. I like the Bluetooth which is an advantage. Now I could speak into my ears. This is what really sold me on them. However, with the Bluetooth, I get a little interference here and there. Also, Widex is pricey. I have a few friends who would like to do it. But, when they heard the price, they said, "Oh. Not me." Other than that, the options that they offer on the setup were very good. Plus the hearing aids are easier to maintain than the old ones I had, with the wax buildup. On the whole, it's very good and I have recommended Widex.

The hearing aids I got from Widex is in the back of my ear and then the wire goes into my ear. The quality is good and the price is reasonable. But, I couldn't get them loud enough and I miss the tones. Also, they lost them in the CAT scan out in the medical center and I still don't have them back. So, I'm not happy right now that I don't have it in my possession.

My father used over-the-counter hearing aids before and they didn’t work very well so he didn’t use them very long. He liked Widex because of its size and they were not obvious. It took him a little while to get used to putting it in but it's not uncomfortable. He has been having a problem with the left one on a constant basis. He had it replaced but it is not reliable. He gets feedback when he's in the car and that didn’t happen previously. What’s good is that he can still open and change his own battery which is very simplistic, it’s made in a way that it's good for an elderly but when it comes to the cleaning part that is where I have to step in. As far as the tools itself he doesn't have the dexterity to put the tool in, pull it out and then insert it and make a little twist. But he has become more responsive to questions and at ease in his interactions as far as being social.

I had a previous Widex hearing aid that was a little small, but they were phasing them out. They're plastic hearing aids that crumbles into little pieces. I took it to my professional and she contacted Widex. They said they're not making that size anymore. She gets to upgrade to the newest technology and we'll have it repaired for free. I like the in-ear hearing aid model better than the behind-the-ear because if I wear glasses, the behind-the-ear does not work very well. I like the clarity and amplification of my in-ear hearing aid. But I also like the idea of being able to take it out, myself, as opposed to having to go to my doctor when the batteries go bad. But other than that, I love it. But I wish they made one with the power of the one that I have now that's larger in the ear. But if it were smaller that would be really sweet.

Five years ago, I went to an audiologist who dealt mostly with Widex Hearing Aids. I then tried out and look at various models and styles, and I ended up using in the ear hearing aids because it's simple. It's just one piece rather than two and the batteries are right in the thing instead of having a separate battery that sits behind the ear. I like that it works and gives me a better hearing. Its price was also reasonable.

The hearing specialist I went to recommended Widex and I chose the Behind-the-Ear model because it was small and discreet. It is a good product. The sound is crystal clear and I'm able to pick up on the low frequencies that I wouldn’t normally hear at the time. I didn't know I had an issue with low frequencies until I took a hearing test. All in all, my experience has been great and I would recommend Widex.

When I was in college over 50 years ago, a doctor told me I had lost some of my high frequency hearing. Several years ago, a friend who is also an audiologist suggested I get my hearing tested. She also fitted me with the Widex hearing aids I currently use. The amplitude difference is noticeable especially when I'm listening to television without the aids and I do not have problems asking to have people repeat what they said. Perhaps my hearing problem is genetic since I have several cousins with hearing problems. What I like about the hearing aids is that they can be adjusted if ever I need additional volume.

I got my first hearing aids of this brand a few years back. I'm now in the market to buy again but I'm disappointed Widex has removed M-DEX. I work in an office where cellphones are banned so I'm very disappointment Widex depends on cellphones now for clients to adjust sounds and services.

Deeply appreciate how robust aids are, i.e. wires attaching and hearing compartment itself endure all handling. Once I became comfortable w/ insertion and removal both became second nature. Like ease of handling and changing batteries also. Like ease of altering acuity during my daily activities. Challenging though is learning 'necklace' utilization.

Overall I am satisfied with the product. I especially appreciate the remote control which allows me to shut them off when driving alone. Without the remote I probably would not have kept them. I have high-pitch hearing loss so I am somewhat disappointed that the hearing aides do not clarify the words that I misunderstood without them because I don't hear the consonants. I would think that with today's technology you would have been able to pull in the range of sound I cannot normally hear and almost completely eliminate my problem.

Purchased hearing aids in 12/13 from Atlantic Audiology. They worked for about one year. The right one failed. Atlantic fixed it once. It worked for two weeks. When you pay $4000 you think they would last. Stopped wearing them.

My Widex hearing aids is the Behind-The-Ear style and because my hearing wasn't so severe, I have a piece that gets fitted in the ear. The audiologist asked for something specific and Widex made me this big huge thing that covers the whole inside of my ear which I would never wear. The piece that I got from them just wouldn't stay in and it never seemed to work right. I kept getting too much feedback with it and it got to a point where I couldn't hear anything. The only other option was to have Starkey make the insert for the ear. They made a small one that went in the canal and so far, it seems to be working. I've had Starkey hearing aid for years and this is my first pair of Widex. The fitting of the ear thing itself and the piece that goes around the back was a lot better in Starkey. But as far as the clarity goes, Widex is better for me. I would recommend them.

I have worn Widex Hearing Aids for maybe twelve years now. I loved my previous two sets. However, this set has not been as good. Not sure why. We have returned them several times for adjustments, replacement, and whatever else. At times I feel like these hearing aids are awesome (I had them on the music setting when I was at Fenway Park watching James Taylor in concert - TREMENDOUS!!!). But other times - like when I am in my classroom, or in the kitchen, I have a hard time hearing the person speaking with me. There may be background noise, there may not be.

What a powerful change, putting my new Widex hearing aids in! After they were properly programmed, it was amazing to hear what I've been missing for years! For example, the sound of water running in the sink has such a clarity to it, I almost felt like it was too loud!

I have been a satisfied wearer of Widex hearing aids for several years. (Model D2FSWS). I have recommended them to several friends. I purchased them from A-1 Hearing in San Diego, CA (La Jolla office).

The left hearing aid doesn't seem to stay connected and the battery life is very low. My audiologist sent one pair back and received another, but same issue. Seemed to work for only a week and then loses connectivity. Any help appreciated. I love them otherwise.

A friend gave me her Widex hearing aids as a gift. She no longer used them and her hearing had gotten worse so she had to go to another level. Then I went to a hearing professional and she explained everything to me. She was very professional in showing me how to use them, what I needed and gave me a printout of everything. I got the one that's placed behind the ear and the other part goes inside. I'm still getting used to them and I don't keep them in all the time. But when I use them when I go out, it helps quite a bit. I'm not saying, "huh" or "I beg your pardon" as much. I would recommend them to anyone that needs hearing aids.

As a hearing aid wearer for nearly 48 years I am experienced with them. Whereas Widex has some strong, powerful hearing aids they tend to breakdown more frequently. Which leads to the second largest issue I have with them - their customer service is less than desirable. Widex is not timely in responses nor are they flexible in working with audiologist or patients. My audiologist in California struggled to work with Widex to help customize my earmolds. Widex only offered (at the time) very hard plastic earmolds which caused me ear aches. When approached to make flexible softer molds, Widex refused. This refusal then made my $15,000 pair of aids non-usable.

I am the American Tinnitus Association Group Leader and conduct support group classes in both Tampa, now in the Villages, FL. I have severe tinnitus and hearing loss for almost 6 years. I have been wearing Widex aids most of those years because the technology only gets better helping me to habituate from tinnitus and live a quality life. I had the pleasure of having both Amber **, Regional Sales Manager at Widex and Tiffany Brown, V.P. at Widex attend one of my meetings. I will always promote Widex and support these hardworking employees because of their committed for the cause of helping people who suffer invisibly. The sound on my aids has retrained my brain to disconnect from the horrible 24by7 noises and the amplification helps me hear again and enhances the quality of my life.

My Widex right hearing aid has broken down twice in less than a year. The left one only once. They are of poor quality and not recommended. I used to have Phonak and they never broke down in the 3 years I owned them. This is just a warning to anyone who has decided to go with a Widex: you will regret it!

For over 8 years I had used a Starkey Hearing aid in my Right ear and managed my life comfortably despite the fact I have Tinnitus in my Right ear. Recent review by audiologist suggested that my right ear was pretty bad and the left was also not as good and was fitted with a pair of Widex Hearing aids. I was all excited about being able to hear a lot better.

While the Widex hearing aids work very well, the Bluetooth interface is far less useful. It seems the unit can only pair with one device at a time, so you must re-pair it every time you move between phone and tablet. The application often will not recognize the unit and gives no options, just a blank unresponsive screen. Turning off the tablet or phone and disconnecting the Bluetooth unit will SOMETIMES remedy the situation, but you must plug the unit into the charger to reboot it, so you must carry the charger plug with you. It is quite frustrating. Seems the designer does not use the product. Very expensive and takes weeks of waiting to get any repairs or replacements.

I have single-side hearing loss and have worn Phonak bi-cros aids for about 5 years. Over that time, I tried using a Blue-Tooth mic and a remote for better volume and easier program adjustments. The only way I could use a telephone was to either hold it to my 'better' ear or to put it on speaker and hold my cell phone speaker next to my ear. My newest iPhone was worthless since the sound was very muffled unless on speaker. My audiologist recommended the newest Widex bi-cros -- with a Blue-Tooth Com-Dex 'remote'. While the aids seem to have more clarity, the remote is so far mostly worthless.

I have been wearing aids for decades and the quality of sound in Widex is excellent if you get some that work! What good is it to someone hearing impaired to have aids that quit completely every couple months, sent for repair and work for a couple days when returned? My audiologist has had wonderful patience but I'm running out of mine, programming is not the problem. They are defective (to say the least). I asked twice for replacement and they offered to exchange one free or give me a deal of $5500 for a new set, after I have paid for the ones that won't work! That's not a deal!

Widex Model V330 Fusion. This is my 4th set of hearing aids. Just got them 1 week ago. I get new ones every 5 years. All I've had is Widex Aids, no other brands. So I have no others to compare to. These are the best aids I've ever had. Hands Down. The technology has changed so much since my last ones.!! These intelligent aids, self adjust automatically depending on the noise level you're in. My wife tells me to turn up the volume on the TV! Just in the last week I've talked to two others that have the newer Widex aids and they had the same reaction I did.

Had evaluation by ENT and audiologist. Offered various brands and models. My Widex Unique hearing aids have changed my life. I love them. I can hear birds again. I can follow conversation in restaurants. I can enjoy TV. The automatic program works great and I am working with my audiologist to tweak a program for birding. I love my hearing aids. No complaints about these hearing aids. Love them.

These are the third pair of Widex hearing aids that I have owned over a period of 8-10 years, until now, all have been satisfactory. With this most recent pair, the provider has done the usual adjustments, set up the "programs" for several channels, etc. After 15 months, and several visits to the provider to address complaints, I have to rate these hearing aids no better than two stars.

I bought this through an audiologist. I have a Widex left hearing aid with the right ear transmitter to the left. The right transmitter keep making kicking sounds driving me crazy. Widex replaced it but still doing the same thing. If I turn off the right transmitter the left hearing has no problem. It is the biggest junk I ever own. I wish they can take this junk back and get a different model with hearing aid to both ears than one hearing aid and one transmitter. The transmitter interferes with some other frequencies too switching back and forth to "master". JUNK.

I will have to give credit where credit is due. Charlotte Eye, Ear, Nose and Throat have been very patient with fitting these. However, these devices just do not do the job. Battery life is minimal and I have to have them cleaned every couple of months.

My mother in law had a pair of Widex hearing aids but never wanted to put them on because of the sound of the far away noises was loudly captured and heard instead of listening to the person opposite her. The Jurong Medical center tried to improve but caused her to adamantly refused to visit due to long waiting time and results seem to be too long (few months).

My husbands old hearing aids couldn't be fixed any longer. So he was fitted with a pair of Widex. With a few visits the sound was adjusted so he can hear okay, but he had to have molds made. The other little things never fit right. So after 3 tries they made the molds. Still not right. Too much feedback. It is annoying to everyone around him, so he just doesn't wear them. We are going back for another appointment to see what can be done.