Consumer Complaints and Reviews
Customer service is useless. Purchased hearing aid online with 90 day return guarantee that could be returned to store. Went to store Port Charlotte, Fl. Spoke to 2 managers, said can't return to store. Called customer service, said can. Tried store again - no luck. Called hearing aid co. said they have contract with Sam's to accept returns. Item was paid to Sam's so they have to issue refund. They were very nice. Called customer service again, was told store has to take return. It seems all customer service does is pacify you to get you off phone. I will dispute charge with credit card co. Made copies of online return guarantee. Don't buy from Sams.com.
Shelley WebbSenior Products Contributing Editor
Shelley Webb is a registered nurse, geriatric care manager and freelance writer who concentrates on the subjects of eldercare and health.
More about Shelley→
As one of the world's largest price clubs, Sam's Club offers a range of specialty services to its customers. They include health services like hearing aids, vision centers and a pharmacy for customer convenience.
- Complimentary hearing test: For those unsure of the quality of their hearing, Sam's Club offers a free evaluation by health professionals to determine level of need.
- Get replacement parts: Where some retailers only include complete hearing aids, Sam's Club offers replacement parts to keep existing units running longer.
- Cutting-edge products: It offers everything from traditional hearing aids to advanced in-ear canal units designed to provide state-of-the-art sound with a discrete presence.
- Nationwide locations: Get or refill a hearing aid prescription at any one of hundreds of locations across the nation.
- Mobile prescription app: Order replacement batteries or a new hearing aid using the Sam's Club mobile app.
- Best for Seniors and consumers who are hard of hearing.
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Sam's Club Hearing Aids Company Profile
- Company Name:
- Sam's Club Hearing Aids
- Year Founded:
- 2101 S.E. Simple Savings Drive
- Postal Code:
- United States