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Sam's Club Liberty Hearing Aids

Sam's Club Liberty Hearing Aids

 3.9/5 (60 ratings)
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About Sam's Club Liberty Hearing Aids

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Sam's Club has hearing aid centers at more than 450 locations across the U.S. In addition to hearing aids, Sam’s Club offers free hearing exams, hearing accessories and batteries. Lucid Hearing-certified and -licensed specialists on staff at Sam’s Club Hearing Aid Centers test your hearing and help you determine which hearing aid is best for your needs.

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    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • Free hearing tests
    • Repair services
    • Low costs

    Cons

    • Limited brand selection

    Bottom Line

    Sam’s Club Hearing Aid Centers provide low-cost, entry-level hearing aids with free professional consultations. Sam’s Club’s follow-up services make it easy to care for your hearing aids over the long run, too.

    Top Sam's Club Liberty Hearing Aids Reviews

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    Rated with 5 stars
    Verified

    I like the fact that I can go to any Sam’s Club Hearing Aid Center for an adjustment or hearing aid cleaning. Also, my hearing evaluation was the most thorough hearing test I have...

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    Rated with 5 stars
    Verified

    I am a 1st time user of hearing aids and after much research I decided to use Sam's Club. Their price was $2000 cheaper than other chain stores in the area...I left the store the ...

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    About Sam's Club Liberty Hearing Aids

    Sam's Club has hearing aid centers at more than 450 locations across the U.S. In addition to hearing aids, Sam’s Club offers free hearing exams, hearing accessories, and batteries. Lucid Hearing-certified and-licensed specialists on staff at Sam’s Club Hearing Aid Centers test your hearing and help you determine which hearing aid is best for your needs.

    What brand of hearing aids does Sam's Club sell?

    Sam’s Club sells Liberty Hearing aids with Powered by Lucid technology in many different styles, including custom in-the-ear, and behind-the-ear, all with a wide range of colors, features and channels.

    • If you’re looking for a behind-the-ear model, Sam’s Club specialists can match you with a Liberty hearing aid.
    • If you want a completely-in-canal, Sam’s Club specialists can perform impressions for your Liberty hearing aid to be built to your ear.

    Liberty hearing aids differ based on number of channels — more channels typically provide clearer sound.

    Powered by Lucid technology is licensed by Lucid Hearing. Lucid Hearing’s proprietary Lucid technology focuses on natural sound in frequencies common for voices and speech.

    Sam’s Club sells Member’s Mark batteries for all available hearing aid sizes. The company also offers personal sound amplification products (PSAPs) for people who do not have hearing loss. Though these devices look like hearing aids, PSAPs do not have the same sophisticated features.

    Sam’s Club hearing aid prices

    Sam’s Club hearing aid prices start at $999.98, but most hearing aids at Sam’s Club cost $1,000 to $4,300. In general, basic hearing aids are fairly inexpensive, while hearing aids with finer tuning and more channels cost more.

    How to buy a hearing aid at Sam’s Club

    Before buying Sam’s Club hearing aids, you should receive a free comprehensive hearing test. With the help of a licensed specialist, you can find out the severity of their hearing loss and try on the hearing aids in store to hear for yourself. Hearing aid types include:

    • Customs, in-the-canal (ITC)
    • Behind-the-ear (BTE)

    All Sam’s Club Hearing Aid Centers have a state-licensed and Lucid-certified hearing specialist that provides testing and helps with choosing the best hearing aid.

    Sam's Club hearing aid FAQ

    What is the return policy for Sam’s Club hearing aids?
    Under Sam’s Club’s return policy, hearing aids are eligible for return for up to 90 days.
    Does Sam’s Club offer free hearing tests?
    All Sam’s Club Hearing Center locations offer free hearing tests as well as assistance with adjustments. You can schedule an appointment with a Sam’s Club Hearing Aid Center online or over the phone.
    Does Sam’s Club repair hearing aids?
    Yes, hearing aid repair is available through Sam’s Club Hearing Aid Centers and supported by Lucid Hearing. These locations also offer additional services, including hearing aid adjustments, cleanings and free hearing tests.
    What is the battery life of Sam’s Club hearing aids?
    The battery life of Sam’s Club hearing aids depends on the hearing aid model. Most hearing aids offered through Sam’s Club have a battery life lasting anywhere from three days to three weeks, depending on their size and complexity. Rechargeable batteries can stream up to 18 hours and without streaming up to 26 hours.

    Are Sam's Club hearing aids good?

    If you’re new to the world of hearing aids, you may be hesitant to try out a device that costs thousands of dollars. Sam’s Club sells hearing aids for under a thousand dollars, which lets customers implement inexpensive hearing solutions. Lucid technology provides an improved listening experience to other leading competitors. Sam’s Club Hearing Aid Centers also offer repairs to anyone who purchases at the warehouse club.

    Sam's Club Liberty Hearing Aids Reviews

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    How do I know I can trust these reviews about Sam's Club Liberty Hearing Aids?
    How do I know I can trust these reviews about Sam's Club Hearing Aids?
    • 3,428,968 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 1 Reviews 0 - 10
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 27, 2021

    We had always had a great experience with the former audiologist, on time & responsive. I can’t even say how much this wanted to make me pull my hair out. We had an appointment at 2:00. We were there at 1:55, not even acknowledged until 2:20. At that point she said I’ll be with you soon. Still another 7-8 minutes before we could talk to her. So disorganized, made me crazy. By the time we finally left there it was 4:35. Another person who had a 4:00 appointment was then waiting & the audiologist never even acknowledged her. I will never go back there.

    19 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Feb. 13, 2021

    These hearing aids are very good and allow me to hear well. They also cancel out the Tinnitus many seniors suffer from. They were very reasonably priced and there was a "6 months same as cash" option. Additionally, at least until COVID hit, I could take them in any time I was there and they would clean them, replace worn parts at no charge. After 2 years, they gave me a new hearing test and reconfigured the hearing aids to compensate. Very good service and attention to customer.

    26 people found this review helpful

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      Rated with 1 star
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      Verified Reviewer
      Original review: Feb. 4, 2021

      In the couple of months I have used these hearing aids the batteries die quickly. Usually an hour but sometimes 4 hours. Rarely longer than the four hours. Exchanged once at Sam's and still same issues. Representative of Lucid advised battery issues is a common problem with other customers as well.

      34 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 28, 2021

      The local agent has been mostly fair, but his management has not. My 93-yr old father purchased an expensive set of aids 3 years ago on a payment plan, and unfortunately they were lost. Even though he paid for the expensive loss/damage waiver, Sam's gave no credit for the loss. Dad tried to purchase new ones this month, and the same finance group said they would not allow it. This is a black-eye not only for Sam's but for Walmart as well.

      37 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: Nov. 3, 2020

      Bought hearing aids for over $3500.00 and had to constantly go back for repairs. Sam’s Club is 45 each way for me. It was inconvenient to have to use my time and gas for a faulty product. Go to Costco.

      33 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Sept. 19, 2020

      I am happy to say I am using Lucid hearing aids I purchased at Sam’s Wholesale. I had Unitron aids for over 10 years. Lucid is superior in so many ways. Lucid offers features and quality much better than I had experienced. I really can’t say enough about the audiologist at Sam’s Club. Most thorough hearing exam I have ever had. She spent a lot of time fine tuning my prescription to give me the best hearing! She used the accessory parts that were just right for fitting aid to my ear. The Lucid company and engineers have developed an excellent hearing aid. It is wonderful to hear this clearly again. Now able to have conversations and hear my grandbabies is PRICELESS!

      52 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: June 20, 2020

      I am very happy after meet with ** at Sam`s Club Port St. Lucie (10900 S US Hwy 1, Port St. Lucie, FL 34952)! She took excellent care of myself, on teaching me ways how to to improve my hearing. She`s very knowledgeable, and experience audiologist.

      Thank you,

      Rosa **

      13 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: May 7, 2020

      I got my Liberty SIE 96s hearing aids 3 years ago. When purchased I got the 3 year extended warranty. I got this because the salesperson said that in the next 3 years, I could bring them in and exchange them for a new pair. He even said that at the end of 3 years, I could bring them in and exchange them. This cost $399.90. Normally, I never buy extended warranties.

      At the end of my 3 year period, I went in to exchange them for a new pair. The salesperson (not the same original salesperson) there said.. "No, that's not how that works. You can't exchange these." So, I said, "Then, the salesperson lied to me regarding how this works." The salesman kind of shrugged his shoulders. I asked if I could get my money refunded. The salesman.. Laughed at me... And said, "No... You can't." I said, "In that case, I don't think that I can purchase anything else from you, or ever recommend you." He said, "You can't take it out on me, I didn't do a damn thing..." It's so nice to be cursed at from the employees.

      So, buyer beware on the warranty, and the attitude of the salespeople there. I don't know if all the employees attitudes are like this or just this one. The hearing aids are OK, it was my first pair ever. This place will never see my business again. Shame on me in believing the salesperson and not reading the fine print regarding warranty.

      83 people found this review helpful
      Rated with 2 stars
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      Verified Reviewer
      Original review: Feb. 11, 2020

      Updated on 08/20/2020: I am so frustrated over the service we received at the closest Sam's Club, in Freehold, NJ. The Lucid hearing aids we purchased at this location give us so much trouble and we now have to travel over 1 1/2 hours away to get service as the women in Freehold was so uncooperative and rude we refuse to deal with her. And yet here we are again having to travel to Edison, NJ who has a gentleman who cannot do enough for us and doesn’t treat us like school children. Ugh another day with dead hearing aid.

      Original Review: Drove 45 mins. In rain to keep 10AM appt. only to find no one there. Spoke with another employee who said the hours of operation start at 10 AM, Sat sitting in club and finally she showed up 15 mins late and WOW what an attitude towards me. I feel it was her defense on her tardiness but she was rude to my wife and I once before. Treating me like a elementary school student and telling me I have to let her know that my hearing aids have been falling out. Well that is what I told her at a prior appt. and she decided to give me smaller inserts so why am I getting a condescending attitude from her when that is what she gave me.

      Then tried to ask her about an adhesive that someone told me about and I got a sermon that she has been in the business 14 years and never heard of such a thing. Well all she has to do is google it and do her homework. Bottom line is she should not be dealing with the public in any aspect. I said to my wife on the way out, "Why do we have to come here and get abused."

      63 people found this review helpful
      Rated with 2 stars
      Verified Reviewer
      Original review: Dec. 2, 2019

      Guy was OK. Just got amplified noise. Not a help with voice level sounds. Pricey at 2500. Just not impressed with the set at all. Uncomfortable with the fit in ear. Annoying after short timeline. Have to make sure Doc is in. Your and his schedule not the same.

      63 people found this review helpful

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        Sam's Club Hearing Aids author review by Shelley Webb

        Sam’s Club, which sells hearing aids from General Hearing Instruments and Liberty Hearing, offers customers a range of hearing solutions. Its basic models cost less than $400, and members can take advantage of exclusive pricing.

        • Products: This company sells hearing aids from General Hearing Instruments and Liberty Hearing, which include in-the-ear, behind-the-ear and completely-in-canal models. Batteries and accessories are also available.

        • Features: Any features available from General Hearing Instruments and Liberty Hearing are available. GHI sells custom hearing aids, SmartWear hearing aids and aids for musicians, whereas Liberty’s hearing aids come with directional microphones, multiple programming options and wind noise reduction.

        • Trial and warranty: Speak to a local Sam’s Club Hearing Aid Center for more information about trial periods, returns and warranty coverage.

        • Locations: Sam’s Club has more than 450 Hearing Aid Centers across the country. Audiologists at these locations support you before and after your purchase.

        by Shelley Webb Senior Products Contributing Editor

        Shelley Webb is a registered nurse, geriatric care manager and freelance writer who concentrates on the subjects of eldercare and health.

        Sam's Club Liberty Hearing Aids Company Information

        Company Name:
        Sam's Club Hearing Aids
        Year Founded:
        1983
        Address:
        2101 S.E. Simple Savings Drive
        City:
        Bentonville
        State/Province:
        AR
        Postal Code:
        72716-0745
        Country:
        United States
        Website:
        www.samsclub.com