Consumer Complaints and Reviews
Customer service is useless. Purchased hearing aid online with 90 day return guarantee that could be returned to store. Went to store Port Charlotte, Fl. Spoke to 2 managers, said can't return to store. Called customer service, said can. Tried store again - no luck. Called hearing aid co. said they have contract with Sam's to accept returns. Item was paid to Sam's so they have to issue refund. They were very nice. Called customer service again, was told store has to take return. It seems all customer service does is pacify you to get you off phone. I will dispute charge with credit card co. Made copies of online return guarantee. Don't buy from Sams.com.
Shelley WebbSenior Products Contributing Editor
Shelley Webb is a registered nurse, geriatric care manager and freelance writer who concentrates on the subjects of eldercare and health.
More about Shelley→
As one of the world's largest membership based warehouse retail chains, Sam's Club offers a range of specialty services to its customers. Some Sam’s Clubs feature a Hearing Solutions center, and select models of hearing aids are also available for purchase on Sam’s Club’s website.
- Complimentary hearing test: For those unsure if they are experiencing hearing loss, Sam's Club offers a free evaluation by health professionals. They can help you determine your level of hearing loss and whether or not you might benefit from hearing aids.
- Hearing aid options: Sam’s Club Hearing Centers offer a selection of hearing aids, including over-the-ear, in-the ear, and receiver-in-canal styles. Many of them are available in several colors and can be purchased online or in store.
- Get replacement parts: Where some retailers only include complete hearing aids, Sam's Club offers replacement parts to keep existing units running longer. You can take your hearing aids to a store-based Hearing Center or order replacement parts online.
- Trial period: Sam’s Club Hearing Centers in most states offer a 30-90 day, money-back guarantee on hearing aids. If it doesn’t work for you, return it for a refund or exchange.
- Mobile subscription app: You can save time and order replacement batteries or a new hearing aid using the Sam's Club mobile app.
- Best for Sam’s Club members who need an affordable hearing solution.
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Sam's Club Hearing Aids Company Profile
- Company Name:
- Sam's Club Hearing Aids
- Year Founded:
- 2101 S.E. Simple Savings Drive
- Postal Code:
- United States