Sam's Club Hearing Aids Reviews

I am happy to say I am using Lucid hearing aids I purchased at Sam’s Wholesale. I had Unitron aids for over 10 years. Lucid is superior in so many ways. Lucid offers features and quality much better than I had experienced. I really can’t say enough about the audiologist at Sam’s Club. Most thorough hearing exam I have ever had. She spent a lot of time fine tuning my prescription to give me the best hearing! She used the accessory parts that were just right for fitting aid to my ear. The Lucid company and engineers have developed an excellent hearing aid. It is wonderful to hear this clearly again. Now able to have conversations and hear my grandbabies is PRICELESS!

I am very happy after meet with ** at Sam`s Club Port St. Lucie (10900 S US Hwy 1, Port St. Lucie, FL 34952)! She took excellent care of myself, on teaching me ways how to to improve my hearing. She`s very knowledgeable, and experience audiologist.

I got my Liberty SIE 96s hearing aids 3 years ago. When purchased I got the 3 year extended warranty. I got this because the salesperson said that in the next 3 years, I could bring them in and exchange them for a new pair. He even said that at the end of 3 years, I could bring them in and exchange them. This cost $399.90. Normally, I never buy extended warranties.

Updated on 08/20/2020: I am so frustrated over the service we received at the closest Sam's Club, in Freehold, NJ. The Lucid hearing aids we purchased at this location give us so much trouble and we now have to travel over 1 1/2 hours away to get service as the women in Freehold was so uncooperative and rude we refuse to deal with her. And yet here we are again having to travel to Edison, NJ who has a gentleman who cannot do enough for us and doesn’t treat us like school children. Ugh another day with dead hearing aid.

Guy was OK. Just got amplified noise. Not a help with voice level sounds. Pricey at 2500. Just not impressed with the set at all. Uncomfortable with the fit in ear. Annoying after short timeline. Have to make sure Doc is in. Your and his schedule not the same.

I purchased the Liberty SIE 96 hearing aids on 8/7/18 and on 9/10/19 the right one stopped working. On 10/29/19 the left one stopped. These hearing aids cost me $1700 each and only lasted less than 14 months (conveniently 2 months after the warranty expired). I called liberty customer service and no help was offered. If you are considering this hearing aid consider another company. Liberty does not stand behind their products.

I just purchased my second set of Lucid hearing aids from Sam's Club. The representative has been extremely helpful. These replaced a set I bought at Sam's Club 5 or 6 years ago. Although the representatives have come and gone, they have always been helpful, and the hearing aids have worked fine. When I bought my first set, I also worked with the audiology department of a local university and could compare features and my hearing experience, and decided on the (then) Liberty hearing aids.

My father has been suffering with hearing problems FOREVER and attempts with other providers left him very unhappy. We stumbled across Lucid Hearing Aid Center at the Sam's Club in Sugar Land, TX (never knew there was one in the club) by accident. THANK GOODNESS WE DID! Randy, the audiologist on site, was VERY patient, thorough and caring with my father during the whole process. He explained everything in great detail and answered all questions without hesitation. Needless to say, my father is very pleased with his new hearing aids and how they fit and how well he can now HEAR!

I tried Sam's in Brandon FL thinking I may save some money. While indeed that may be true, what I also found is you give up quite a bit for just a little savings. The hearing aid technology, although ok for some, is equivalent to most major manufacturers' entry or moderate level aid which can be gotten from those manufacturers for the same price as Sam's! They do not offer the higher end technology that is prevalent at other places. Perhaps most importantly is the competency of the specialist in regards to fitting, service and aftercare.

I considered joining Costco, just to get their aids, but after my research, decided to stay with Sam's. My hearing loss came from my competitive target rifle experience since I was in 6th grade. This was mostly indoor, but outdoor during the summer months. This lasted, on a weekly basis, from 6th grade thru two years of college. During that time, I never used earplugs.

I've been trying to have a hearing screen at any of my local Sam's Clubs for about 18 months now. It hasn't been a huge priority for me and my plan was to simply stop by during one of my many visits to Sam's and speak to someone at the kiosk and possibly even get the screen done at that time. I have only once seen an associate at the hearing aid center at any of the locations while I was there. The one time, I approached the employee who couldn't help me because they were just getting ready to leave. Even then I was asked to call some 800 number to schedule my appointment.

On March the 5th I purchased the Liberty 96 channel hearing aids from Sam's Club in Spartanburg, SC for $4255. The only reason I accepted the purchase was because of the 90 day return/refund 100% satisfaction policy. I went back to Sam's on March 23 and asked for my refund. The Liberty audiologist gave me every excuse not to do that. I purchased other behind the ear hearing aids a few days ago and they are much better than those from Liberty at Sam's Club. She told me my BTE aids were not hearing aids but rather hearing analog amplifiers and that I couldn't buy hearing aids anywhere. Not true. I did indeed purchase hearing aids and they do work just like those at Sam's with the exception of having to return every week for adjustments. She made some adjustments to the aids she sold me and asked me to try them. She asked me to come back in a few days and try a $2000 set of BTEs.

I am a 1st time user of hearing aids and after much research I decided to use the Sam's Club in Janesville, Wi. Their price was $2000 cheaper than other chain stores in the area. Steve the tech spent several hours testing and fitting my aids. I left the store the same day as I was tested with my new hearing aids. After 5 days so wearing them I stopped back in because the left ear had a slight pop sound in it and Steve changed the earpiece to a larger one and the popping has gone away. The party setting on my aids is great for large groups of people.

I am at the age that I'm starting to get some hearing loss and after a few years of nudging by my wife I finally stopped in at Sam's in Tarentum PA to get a hearing test. I left with the top of the line hearing aids and have worn them ever since. Paul the specialist there sets up regular visits for cleaning and adjustments to make sure I'm 100% satisfied. Service has been great. Many of my buddies who also have hearing aids scoff at where I bought them but I ended up with better hearing aids at a lower price than they paid with better customer service.

After one year, I have had 4 over the ear hearing aids die! Each time I have to wait 5-7 days for it to be sent away for repair. They are not customer friendly! Salesman is a jerk. Went over his head to his boss when he said he couldn't do anything about the waits. He got very mad that I did that. Had the extended warranty put on my purchase without my knowledge. Very unprofessional! But glad now I got the extended because product is so poor. AVOID SAM’S!!!

Purchased my behind the ear set for $4500.00 about 10 weeks ago and not truly happy. I have returned multiple times due to fit problems one after another and still today after 5 visits they are not right. Last trip they installed a concha lock on both of them. Only with the use of tape on the bottom of them can I keep them in. Without it (the tape), they continue to pop out. My left ear hurts after about 4 hours of wear to the point that I have to remove it.

I've had experience with hearing aids while caring for my mother-in-law, who had warned me to get a hearing aid sooner rather than later, so the time came that I decided to stop in at Sam's hearing center for their free test for a baseline with thoughts of just getting an inexpensive hearing device of some kind which I now understand wouldn't have worked well.

February 1, 2017 I purchased two in the Ear Hearing Aids from Sam's Club in Shreveport, LA. The Salesman told me that the Hearing Aids were of the latest Technology and much more accurate than the behind the Ears that I presently had. There have been many trips back and forth to the Salesman with many adjustments to hear better with less squeals and a sore ear from wearing them. They were never right and never as good as the behind the ear Hearing Aids. I paid $4500.00 with the warranty. Salesman is no longer with the company. I am out $4500 and the Salesman said I have no warranty and no guarantee. Was I ripped off or what?

After testing my wife hearing test was told was not too good. They spent a lot of time trying to make them work. Very satisfied with all their time and effort they spent on her several times. Received a full refund. And they helped my wife get a readout phone for free. Thank you for your time and effort.

After seeing the negatives, I have to say my experience with my hearing aids has been great. I got mine 5 years ago and they've worked well ever since. Nothing is perfect, so obviously the occasional squeal and wind noise is to be expected. I went back after 5 years to get them adjusted as my hearing has diminished. Cleaned, replaced the tube, even did a new audiology test on me to see how much my hearing has degraded. He reprogrammed my aids as best he could to match my loss, but I'm getting to the point of outgrowing the capability of these aids and will need new ones soon. I WILL be going back to Sam's for new ones. My store in La Marque Texas has had very professional audiologist.

I see several negative reviews regarding the hearing aids sold at Sam’s Club and I’m shocked. I’ve worn hearing aids for 20 years and have always struggled with getting my hearing aids to work properly; either everything was too loud, I experienced constant feedback, or speech was distorted. I especially like the fact that I can go to any Sam’s Club Hearing Aid Center for an adjustment or hearing aid cleaning. Also, my hearing evaluation at the Evanston, IL Sam’s Club was the most thorough hearing test I have ever had; even the hearing tests I had from the audiologists at my ENT’s office weren’t THIS thorough. The hearing center in Evanston also has an actual audiologist completing the hearing tests and hearing aid fittings! Wow! Sam’s Club sure has stepped up their game by offering top of the line health professionals in all departments (pharmacy, vision, and hearing). Thank you!

I have worn these 96's over a year. A lot of static and feedback as well as aids popping off and on at will. Domes are a poor fit to ears and back out. Correction is use an ear mold but however ear molds are poorly made, with a poor fit and tear very easy. The wireless transmitter is a complete joke with poor range and dropping connection. They care nothing about service just sales and upgrades. After you pay and they push you through the trial they are done. If you want them cleaned or service when you can find someone in the booth they only wipe them down lightly. Then all the press of upgrade starts. Frankly, sell a quality product and service what you sell. But after all it is Walmart/Sam's the finest marketers of poor quality non-American junk in the world. I have trashed my membership and will never walk in to either store again. They need to pay people to shop them than have a membership. What a rip off.

I purchased 2 hearing aids from Sam's Club 2 years ago, $3000.00 plus the 3 year insurance coverage. I have had nothing but problems from the beginning, in the time I have been to the store, I have seen 5 different hearing aid specialists. All telling me about the hearing aids I have. The squealing is terrible, and continuous. One had to be replaced, Had a hearing test, losing my hearing, and it seems like your technicians know nothing. If they are professionals sorry, they need more training.

I was never fitted properly and had constant pain in both ears and feedback in both ears. After more than 100 visits they told me they never stocked the right size domes and wouldn't order the size I needed.

After many visits from home (Pahrump Nv) to Sam's Club Hearing Aids, Spring Mountain Blvd, Nv, (60 miles), with complaints of hearing loss in left ear, and only getting a cleaning of ear wax (2 times), it was determined, after the warranty had expired of course, that the left ear was in fact non-operational. Of course, by now the warranty had expired. After a cooling down period, I agreed to a replacement - $250.00.

Customer service is useless. Purchased hearing aid online with 90 day return guarantee that could be returned to store. Went to store Port Charlotte, Fl. Spoke to 2 managers, said can't return to store. Called customer service, said can. Tried store again - no luck. Called hearing aid co. said they have contract with Sam's to accept returns. Item was paid to Sam's so they have to issue refund. They were very nice. Called customer service again, was told store has to take return. It seems all customer service does is pacify you to get you off phone. I will dispute charge with credit card co. Made copies of online return guarantee. Don't buy from Sams.com.