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Sam's Club Hearing Aids Reviews

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42 reviews
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By: Lorraine Roberte

About Sam's Club Hearing Aids

Sam’s Club has zero-cost hearing tests from state-licensed professionals. Anyone aged 19 and older qualifies for a free hearing test at one of the company’s more than 450 Hearing Aid Centers. The company sells a variety of hearing solutions from Lucid Hearing. Sam’s Club hearing aids include free adjustments, programming adjustments and cleanings.

Visit www.samsclub.com/cp/hearing-solutions/9155?mid=2025_glass_gnav_hearingsol
Pros
  • Free hearing test
  • State-licensed employees
  • Low pricing
  • Offers repair services
  • Over 450 locations nationwide
Cons
  • Must be a member to purchase
  • Not all Sam’s Club locations have Hearing Aid Centers
  • Limited selection

Sam's Club Hearing Aids Reviews

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    Verified purchase
    Installation & SetupStaff

    Reviewed May 17, 2017

    After many visits from home (Pahrump Nv) to Sam's Club Hearing Aids, Spring Mountain Blvd, Nv, (60 miles), with complaints of hearing loss in left ear, and only getting a cleaning of ear wax (2 times), it was determined, after the warranty had expired of course, that the left ear was in fact non-operational. Of course, by now the warranty had expired. After a cooling down period, I agreed to a replacement - $250.00.

    After receiving the replacement I was notified to come in for pickup. Of course they were busy (every time before I had to locate the resident expert), and I was asked to return in 15 minutes. I complied, and when I returned a different person was just being seated. I was told that I needed to wait until testing was completed on him before my hearing aid could be aligned, as he had an appointment. I guess my having to come back in 15 minutes was not considered an appointment. I left to initiate another cooling down period, which I am still engaged in at this writing (same day). I still have the right hearing aid though.

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    Customer ServiceStaff

    Reviewed Nov. 26, 2015

    Customer service is useless. Purchased hearing aid online with 90 day return guarantee that could be returned to store. Went to store Port Charlotte, Fl. Spoke to 2 managers, said can't return to store. Called customer service, said can. Tried store again - no luck. Called hearing aid co. said they have contract with Sam's to accept returns. Item was paid to Sam's so they have to issue refund. They were very nice. Called customer service again, was told store has to take return. It seems all customer service does is pacify you to get you off phone. I will dispute charge with credit card co. Made copies of online return guarantee. Don't buy from Sams.com.

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    Sam's Club Hearing Aids Company Information

    Company Name:
    Sam's Club Hearing Aids
    Year Founded:
    1983
    Address:
    2101 S.E. Simple Savings Drive
    City:
    Bentonville
    State/Province:
    AR
    Postal Code:
    72716-0745
    Country:
    United States
    Website:
    www.samsclub.com
    Sam's Club Hearing Aids logo
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