Sam's Club Hearing Aids Reviews

Purchased my behind the ear set for $4500.00 about 10 weeks ago and not truly happy. I have returned multiple times due to fit problems one after another and still today after 5 visits they are not right. Last trip they installed a concha lock on both of them. Only with the use of tape on the bottom of them can I keep them in. Without it (the tape), they continue to pop out. My left ear hurts after about 4 hours of wear to the point that I have to remove it.

I've had experience with hearing aids while caring for my mother-in-law, who had warned me to get a hearing aid sooner rather than later, so the time came that I decided to stop in at Sam's hearing center for their free test for a baseline with thoughts of just getting an inexpensive hearing device of some kind which I now understand wouldn't have worked well.

February 1, 2017 I purchased two in the Ear Hearing Aids from Sam's Club in Shreveport, LA. The Salesman told me that the Hearing Aids were of the latest Technology and much more accurate than the behind the Ears that I presently had. There have been many trips back and forth to the Salesman with many adjustments to hear better with less squeals and a sore ear from wearing them. They were never right and never as good as the behind the ear Hearing Aids. I paid $4500.00 with the warranty. Salesman is no longer with the company. I am out $4500 and the Salesman said I have no warranty and no guarantee. Was I ripped off or what?

After testing my wife hearing test was told was not too good. They spent a lot of time trying to make them work. Very satisfied with all their time and effort they spent on her several times. Received a full refund. And they helped my wife get a readout phone for free. Thank you for your time and effort.

After seeing the negatives, I have to say my experience with my hearing aids has been great. I got mine 5 years ago and they've worked well ever since. Nothing is perfect, so obviously the occasional squeal and wind noise is to be expected. I went back after 5 years to get them adjusted as my hearing has diminished. Cleaned, replaced the tube, even did a new audiology test on me to see how much my hearing has degraded. He reprogrammed my aids as best he could to match my loss, but I'm getting to the point of outgrowing the capability of these aids and will need new ones soon. I WILL be going back to Sam's for new ones. My store in La Marque Texas has had very professional audiologist.

I see several negative reviews regarding the hearing aids sold at Sam’s Club and I’m shocked. I’ve worn hearing aids for 20 years and have always struggled with getting my hearing aids to work properly; either everything was too loud, I experienced constant feedback, or speech was distorted. I especially like the fact that I can go to any Sam’s Club Hearing Aid Center for an adjustment or hearing aid cleaning. Also, my hearing evaluation at the Evanston, IL Sam’s Club was the most thorough hearing test I have ever had; even the hearing tests I had from the audiologists at my ENT’s office weren’t THIS thorough. The hearing center in Evanston also has an actual audiologist completing the hearing tests and hearing aid fittings! Wow! Sam’s Club sure has stepped up their game by offering top of the line health professionals in all departments (pharmacy, vision, and hearing). Thank you!

I have worn these 96's over a year. A lot of static and feedback as well as aids popping off and on at will. Domes are a poor fit to ears and back out. Correction is use an ear mold but however ear molds are poorly made, with a poor fit and tear very easy. The wireless transmitter is a complete joke with poor range and dropping connection. They care nothing about service just sales and upgrades. After you pay and they push you through the trial they are done. If you want them cleaned or service when you can find someone in the booth they only wipe them down lightly. Then all the press of upgrade starts. Frankly, sell a quality product and service what you sell. But after all it is Walmart/Sam's the finest marketers of poor quality non-American junk in the world. I have trashed my membership and will never walk in to either store again. They need to pay people to shop them than have a membership. What a rip off.

I purchased 2 hearing aids from Sam's Club 2 years ago, $3000.00 plus the 3 year insurance coverage. I have had nothing but problems from the beginning, in the time I have been to the store, I have seen 5 different hearing aid specialists. All telling me about the hearing aids I have. The squealing is terrible, and continuous. One had to be replaced, Had a hearing test, losing my hearing, and it seems like your technicians know nothing. If they are professionals sorry, they need more training.

I was never fitted properly and had constant pain in both ears and feedback in both ears. After more than 100 visits they told me they never stocked the right size domes and wouldn't order the size I needed.

After many visits from home (Pahrump Nv) to Sam's Club Hearing Aids, Spring Mountain Blvd, Nv, (60 miles), with complaints of hearing loss in left ear, and only getting a cleaning of ear wax (2 times), it was determined, after the warranty had expired of course, that the left ear was in fact non-operational. Of course, by now the warranty had expired. After a cooling down period, I agreed to a replacement - $250.00.

Customer service is useless. Purchased hearing aid online with 90 day return guarantee that could be returned to store. Went to store Port Charlotte, Fl. Spoke to 2 managers, said can't return to store. Called customer service, said can. Tried store again - no luck. Called hearing aid co. said they have contract with Sam's to accept returns. Item was paid to Sam's so they have to issue refund. They were very nice. Called customer service again, was told store has to take return. It seems all customer service does is pacify you to get you off phone. I will dispute charge with credit card co. Made copies of online return guarantee. Don't buy from Sams.com.