ReSound Hearing Aids Reviews

I got my ReSound Quattro hearing aids 6 and 1/2 mo ago. At 10 weeks, had to have first repair for loose speaker wire in Rt h.a., 3 months later, the speaker wire on the Left one had to be replaced. Four weeks after that, the right one had to be replaced again! Eight DAYS later the charger would only charge up to 70%, and lasted only 10 hours, over the next 3 days, it charged less each time. I could take them out, and put them back in, and it would go up one more indicator light, and stop charging. IE, I had to babysit it and restart the charging for 3 cycles. Then it got to where it would only charge up to 6 hours worth of use, until I could not get but 3 hours use of them before they died.

Frustrating! They don’t stay connected. They cut out during important conversations. They can only be connected to one device. Other equipment interferes with connectivity. I wish I didn’t spend $5000.00 for something that doesn’t work.

I have just read dozens of reviews about ReSound Hearing Aids and feel so sad that some people have had negative experiences. I have been wearing hearing aids for ten years and am now on my third set. The last two pairs I purchased from Costco. I have been wearing the Resound Cala 8 for three years and can only say good things about my experience with the hearing aids and Costco.

I’m a cochlear implant recipient. Since I have a cochlear implant on the left I wear a hearing aid on the right. ReSound was recommended because it was compatible with my iPhone and it could pair with my cochlear. So I made the decision on going for ReSound. I had to search online to find out the location where the company was at for some maintenance or any questions. Their customer service contact and follow-through with their customers could be stronger.

My husband had ReSound for three years. But two months after we started, it has been horrible. We've been back and forth to Glastonbury USA Hear many times and we have nothing very happy with it at all. It's been not a good experience for $6,0000. My husband always had that high buzzing. All of a sudden, for $150 more, they've given him something thicker in his ear. They call it a mole and has helped a little bit.

I got an email saying that there were two or three other Resound people in my area. I called around to different people that I knew they had hearing aids and they referred me to the one I ended up going to. None of them would touch it without a minimum of $300 because the 4,900 that I paid to begin with was to carry me however long it was supposed to be, and they didn’t do anything. They gave me a handful of hoods, the little rubber thing that goes over the end of the hearing aid and goes directly under the ear, and they were the wrong size. I spent most of my time at the Urgent Care for them to pick it out because it was in so far I couldn’t get it out. They gave me the little tiny ones.

I am on my 6th set of these hearing aids. In general, I'm happy with the sound and hearing aspect. My problem is with the rechargeable battery function. I have had the charger replaced 4 times, and the hearing aids replaced or sent back numerous times. I purchased these at Costco, and am under a 6 month "free" trial (have already paid for them). Due to the multiple problems and required visits to Costco to take care of them, manufacturer has extended the trial to 8 months. I don't know why ReSound advertises 30 hours of charge - more than one full day, they say, when most I get is about 10 hours. Also, phone app disconnects during the day - and I have to reconnect. Not too smooth!

I have been profoundly hard-of-hearing since birth. I've worn analog super powerful behind the ear hearing aids for most of my life. They were old and most places won't repair or replace them anymore. I went to a local audiologist and they recommended the ReSound GN hearing aid and sold me on the fact that it was highly customizable and can connect to the iPhone. All that is great. It works well with my phone when the app is working.

Period recommended ReSound. I'm a part-time musician and they said it's probably the best for musicians. The cost was pretty reasonable compared to others. It's been good so far. I hear better. Especially in restaurants, it's been a lot better to hear the waiters and waitresses.

I had quite a significant hearing loss. I got my ReSound hearing aid through the U.S. Army. I paid for them and it was less than $1,000 and in the store, it would’ve been three-something. I have had them for about five years and never worn them because when I picked them up, my introduction was hurried and brief and I was never comfortable using them. And so, when my hearing has continued to get worse and now that I live in a retirement community, everybody has hearing aids. And so I asked for the name of a local person and I went and she was off the chart. She has helped me facilitate using them. I've been back three times. And I could not afford paying the rent that I pay where I lived. I could not afford the $500 fee, so I just paid her by the visit.

I'm new to hearing aids. Received them 11/2019. 3 months and 2 days later I discover that there is supposed to be a wax filter tip/wax guard on the tip that goes down the ear canal. REALLY!! Disappointed at this point. I'm constantly battling wax. The aids were not complete. How was this missed upon inspection and testing of the aids? I'm not happy with this product.

Before, I couldn't hear anything. In a restaurant or a room full of people, I could not follow a conversation. But now with my ReSound hearing aids, I can. My audiologist introduced me to them and showed me that they would pair with my phone. And that was the feature that I really liked. ReSound has a very good product and their process was very good. It was also nice, easy, and painless.

I’m in my mid-to-late 60s and most of my life, my hobby has been shooting guns. I started at an age when wearing hearing protection was not considered manly so my hearing loss was pretty severe. Mostly high-frequency, but it was getting down to the point that it was mid-frequency. I'm pretty much constantly saying, “Huh? What did you say?” The thing that pushed me over the edge to go and see someone about it was a comment that my grandson made to my daughter. He and I have been doing a lot of bike riding this past summer, and he said to my daughter, “Poppy needs to get a hearing aid because when I stop and call to him, he doesn’t hear me.”

The reps are very responsive and gave me a list of audiologists who are knowledgeable of ReSound that would take care of my needs because the audiologist I had here left the ear service and you couldn’t find anybody in the area. The young lady I had was terrific and better than what I previously had. Any time you write ReSound, send them an email, or have contact with them, they respond accordingly. I have to drive 40 miles to see the audiologist but it doesn't bother me. I only see her once a year, or as needed. I’ve been using the hearing aids for four years and they're very easy to maintain.

I bought the iPhone so I could use it with the ReSound hearing aids. There's no problem with the app. It's the fact that it keeps dropping off. It started two weeks ago. They disconnect, then I have to then forget the device and go in and reconnect. But the hearing aids do a great job.

I am very pleased with my Resound LiNX aids. This is my 2nd year & l just get tickled (in between jumping out of my skin!) bc of now hearing so much in my world! I love the paired phone- lost my aid a few weeks ago & went back to the restaurant, then searched the car again, then back to the store, turned my purse inside out bc this is a $2000 each investment! Finally remembered that they are paired with my Android. Sure enough, my phone said it was in the car. No way! I finally said "OK", got my flashlight and got under the back seat. Voíla! Way in the back, it had fallen into the seat belt well & under the seat. (I had gotten mine in bright red so l could see them) l love the fact that l can manage the volume & equalizer & more from my phone bc manipulating the tiny switches drove me nuts.

At first I was very impressed with these hearing aids. But part of what makes them work is the App for adjusting the hearing aid to different situations. But the App does not work. There is no connection. I feel I have spent a lot of money and had my hopes raised for nothing. Also there is no way to complain to ReSound. Only a phone number in Denmark. No email. Nothing. A very unsatisfactory company.

Resound's APP Only works with Apple products. Every time Apple upgrades their operating system I have problems with the Resound app. I have an iPhone SE. Apple's last upgrade caused all kinds of connectivity problems with the Resound app. It takes forever for my hearing aids to connect to the app. Most of the time I have problems with the app and using the phone to make & receive calls. I've contacted technical support two times and had to leave a message for a call back BUT NO ONE EVER CALLS BACK... I will NEVER buy resound again....

For the last two weeks I’ve been having issues with my hearing aids that I’ve owned for 2 1/2 years. The brand is Resound CL 862. With the new software upgrade I’ve been having a lot of issues so therefore I’ve been in contact with with the company and I’ve gotten nothing but run around, waiting on the phone for a minimum of half an hour and leaving my phone numbers to them. No one ever calls back to do a troubleshoot. I wanna call the main company and ask them to help. They put me on hold for a technical support and that’s about it. Never hear back from them. I’m very disappointed. I have not had this kind of experience before.

My hearing loss is pretty bad. I’ve already had about three sets of hearing aids already, and the last set was not working right. Resound is the only Bluetooth that I’ve tried. The quality is good. Since using it, I got no excuses that I can’t hear my wife anymore. I’ll recommend Resound. It didn’t cost me anything. I went through the VA.

My ReSound Linx Quatro hearing aids are disconnecting from my iPhone XR four or five times a day since IOS 13 came out (actually since the maintenance upgrade the week before). Only get rationalizing from ReSound and my audiologist. When you have fluctuating hearing due to bilateral Mieneres, this is very inconvenient and makes my $4k hearing aids virtually worthless! ReSound says it will be "a few weeks" before the firmware update comes out. Why so, when the IOS 13 beta was available in late 2018? I am not impressed at all so far with ReSound who should have been much, much better prepared for the IOS update and has no excuse whatsoever for doing as such.

Stay away from Resound. The tech support is absolutely horrible. I should have listened to my hearing aid provider and purchased a different brand. I've wasted hours with their tech support and got nothing but a run-around. Seriously, the worst tech support of anything I've ever experienced. I'm not that thrilled with the HAs themselves. For example, they asked me for the SN which is supposed to be under a clear window on the device, but the plastic is so clouded that I had to get the number from the original packaging. I don't expect that from a multi-thousand dollar product.

I have 60 in one ear and 80 in the other ear and worn hearing aids for a long time. The VA recommended the ReSound hearing aid and paid for it. It helps my hearing, but I found that the Android app has issues and needs some work to be done with it. At least twice a week, I have to re-pair the hearing aids to the app. It would work fine for a few days, then when I put them in in the morning and turn everything on, the phone does not find them. So I gotta go through the problem of re-pairing them. I was told by ReSound that they have not checked out their app with the phone that I have and that basically I should have an iPhone. No way I would buy an overpriced Apple phone.

My experience with this hearing aid is that the sound keeps cutting in and out. I checked online with possible reasons, none of which apply. These are new. My expectations were high as the cost was high. Sometimes the application connects and other times it will not connect. At times one will connect. The other will not connect. This is a yo-yo hearing aid so far.

I was born hard of hearing. ReSound is my fourth pair of hearing aids. I chose them over Phonak, which I had previously lost, because of the MFi capability with the iPhone phones. It tightly integrates the hearing aids directly to the phone. The other thing I was able to do with them that I wasn’t able to do with Phonak is go directly to the phone and not have to have a streamer. Previously with Phonak, I’ve had to have a streamer to do anything I wanted to do with my phone related to my hearing aids. I can just go through ReSound's app and I don't have to touch anything on the hearing aids.

I hear better one-on-one and a little better in noisy environments. No better watching TV, but my audiologist says that’s normal. Disappointed because right side quits working (gets very faint) occasionally in the middle of the day for no apparent reason. By brushing it vigorously several times and rebooting it in the charger, it “comes back to life”. But my ears are not waxy or dirty, so I have no idea why it goes faint. Can’t recommend it.

Hearing loss is one of those that comes on gradually. You never know how much it is and it was worse than I really knew. I realized I couldn’t always hear people at meetings and I knew I had a loss of a certain range. But ReSound really improved my quality of life 100%. I have a pair that go behind my ears. It was the audiologist I was seeing at that time who recommended ReSound and before that, my late husband had had one of ReSound's earliest pairs of hearing aids. It was supposed to reduce background noise so you could hear better. He was legally deaf and yet he still ran my sound system because I was the pastor of the church and he did an extremely good job. So I was always impressed with ReSound's product. I knew that it had good quality and had been recommended by several audiologists that I trusted.

I just had Concept by Iowa Hearing Aid Center in Clinton do a recheck on my ReSound hearing aids that I purchased in Cambridge Minnesota in 2015 after I realized I was losing my hearing. The specialist in 2015 did a wonderful job explaining my hearing loss and offering several options in selecting a hearing aids. After reviewing my options we picked ReSound Hearing Aids. I have been very happy with them and they made a big improvement in my life.

I loved my Resound Linx2 hearing aids because of their advanced features such as iPhone compatibility but I probably won't buy another ReSound product. In three years of ownership they have been returned twice for factory service and had parts replaced twice by my audi. Now, the aids are two months past warranty and my right hearing aid needs to be sent in for repair at a cost of $363. I wrote to the company but received no response. Very disappointing.

I have had three sets of Resound hearing aids and now with the Linx. Aids are good quality and cost about $2500 a pair through Costco. Resound has a nice bluetooth rechargeable accessory microphone for multiple uses including clipping on to the collar of your companion in a noisy restaurant. Unfortunately, Resound makes the $15 battery in these microphones NOT REPLACEABLE by glueing on the cover. They will ONLY sell you a new $250 unit with the $15 battery fails. It IS possible to change out the battery, but only by destroying the case of the microphone. Resound must be needing profits badly!

I can’t hear the TV when they place music. I contacted ReSound and got hearing aids for both ears. I did research. And I went to Costco, and ReSound was cheaper than anybody else. The sales representatives were great too. They're very thorough. I'm really impressed with the size of the hearing aids. They're very small. Most of the time, it works well. It depends on what setting you put it on. It’s like sometimes if I have it on speech clarity and we’re eating dinner, and someone's putting the pots and pans away, it’s really loud. But I told the guy from ReSound about it, and he toned it down. And it’s still a little loud, but I don’t have another appointment with him for a couple of months. So, I’ll tell him about it. I’m pleased with my ReSound. It helps me hear what I’m missing on the TV.

I had significant hearing loss on both ears and Costco recommended ReSound to me. My hearing improved since using them but there was a program update and it has made life far more difficult for me. If I have my hearing aids in and I look at the ReSound application, in many cases, I find that this application is not turned on and I have to hit the button to turn it on. I’m not happy with the fact that it turns off. I don’t like what they did in making what worked well into something that I’m not sure when it’s working and when it’s not.

I have been a hearing aid user since 1994...25 years and I have NEVER had as much trouble with hearing aids as I have these!!! I have molds rather than the domes because of the severe hearing loss I have as a result of Meniere's Disease. The left mold has been sent back 5 times due to loose speaker wires and speaker problems, now I am having to make another round trip of 180 miles to my audiologist because now the speaker wire in the right one is coming out!!!! Not to mention if the least little bit of sweat gets in the aid it won't work or has a TERRIBLE static noise! I am completely fed up with RESOUND!!!! They have to be sent off to be repaired. They are then gone for 2 1/2 weeks. I have to work and if I can't hear I can't work!!! NO MORE RESOUND FOR ME!!!! Miss my Oticon's!!!!

I purchased the ReSound hearing aid to help me hear better. I DO NOT have an iPhone, so that part doesn't do me any good! The aid does not work as it should! The seller told me to try them for a while, get used to them. Giving the benefit of doubt, I tried, and continue to try. It's been a year now, I have went back for adjusting. While they do amplify a little, I still cannot hear well with them... I have two, over $6000 worth! I hear what sound like my fingers in my ears, amplified. The soft tips were vented to help with the "finger in ear" sound. It does help a little with that part. If I were to purchase again, I would not purchase the ReSound. I do not have the money to throw away, which I feel that I did with these. I hope my review helps others from making the same mistake.

The Smart 3D software is abysmal. I use an Android phone. I have been talking to ReSound Support for almost a year about quirks, problems and failures. Well, these guys are experts! Experts at dodging the questions; experts at blaming everyone for their failures. They have no helpful answers at all. They take no responsibility for anything and give out “buckets” of erroneous information.

I purchased the ReSound Linx2 model 61 in October 2016. Several months later I began having issues with the microphone or receivers. In 2 1/2 years I have made numerous trips back to where I purchased them (120 mi roundtrip), sometimes they can be fixed in house, many times been sent in for repair (?). I estimate they have been repaired at least 15 times in 2 1/2 years. I have been wearing hearing aids for 12 years and these are by far THE WORST. I have asked for them to be replaced without any luck. DON'T waste your money on ReSound.

I got a LiNX 3D Mini 61 and although I still had hearing before, it’s better with the ReSound hearing aids. I’m a veteran and the Veterans Association is the one that prescribed ReSound. When I went to Wilkes-Barre VA to get my hearing aids, they took them out of the box, put them in my ears and said, “There you go, as long as you can hear.” But there are four settings on the top where you can push the buttons and none of them were set. I’m having a heck of a time with it too right now. They don’t want me to control them. I got the app in my phone and that’s what I’m trying to do now. But all it says is to reboot the hearing aids and when I reboot them, it would say it has found the hearing aids. But that’s all it does. Then it just runs and runs. I called them this morning though, and I got an appointment for tomorrow morning. Other than that, the quality of the hearing aids is good.

My hearing loss was only 30% on the right side and on the left side, I’m deaf. I did a lot of research online and I found ReSound Hearing Aids to be the best one in technology. I like the way how it works if you need to set it up. You can do it online with the professional. And of course, I like the Bluetooth. I purchased the 7 LiNX 3D. However, I’m a little frustrated because it seems like when I’m outside and if I put my phone in my pocket, the hearing aids stop in the middle. The Bluetooth, the music, or the podcast stops. But usually, when I’m inside at home, it works better.

I got ReSound's LiNX Quattro for the price and from recommendation of the purveyor. I used the iPhone app quite briefly. The app's pretty pathetic. The filtering with the tunes and things used to be not working well. When I change the volumes, the volume doesn't change until you stop the motion. So it's not a gradual adjustment of the volume. You can't set a number, and then suddenly the volume changes. You set the number, the volume changes again. It could be made more instantaneous. I don't think I'd been more disappointed in a purchase in my adult life I have with the ReSound Hearing aid.

I had moderate hearing loss and Karen, the Advanced Hearing Aid Solutions owner, provided me with all kinds of information that I requested about ReSound, the Danish company, and I was overwhelmed by what I found. She was absolutely wonderful and very high on the list. So, I decided to get a Quattro 9. Since then, everything has been great. Controlling them with the app on the iPhone is just unbelievable. If we go to a concert or a restaurant, I take advantage of it to shut out all the extraneous noise and just focus on the party at the table. I also have the mini mic which is a great tool. ReSound is is top-notch. It's superior compared to Phonak which I had 10 years ago. I have recommended ReSound to several people and to some that have hearing aids and are very unhappy with them. In fact, a neighbor who visited Karen a couple of days ago bought hearing aids right on the spot and she’s been very happy.