MDHearing Reviews

I ordered a pair of completely in the canal hearing aids. The telephone technical support was very good. I ended up returning the aids because my right canal is very narrow and the aid did not fit. The return was completed easily, and the refund was fast. Overall, I had a very good experience.

I purchased MD Hearing Aids 3 years ago, and enrolled in the so-called "warranty" ("It covers everything!") which cost me $10 per month. To me the sound quality is no better than much cheaper aids. Right ear always charged poorly. Roaring sound. I was told to replace the cushion. I did. No improvement. The power switch on the left ear recently went out, so I called for a replacement. I was told I should have replaced some tiny parts earlier that came with the unit. Those parts have nothing to do with the power switch. I was told I could purchase these unrelated parts or buy an updated set. They wouldn't replace the defunct unit. I paid $10/mo for nothing. My advice is don't waste your money.

I purchased my hearing aids 6 months ago and now the left aid will not charge but has a loud humming sound. I called the company with some TST but that did not work and I wanted to send it in for repair/replacement which she said would cost me $140. NO!!! These are only 6 months old. She said I would have to purchase new tubes to see if that's the problem. I said new tubes will not fix the aid not charging or humming. But I felt I was extorted to purchase them. Now I have been waiting over 10 days for them to come in and still have not received them. I fell like I was scammed. DO NOT purchase from this company. They'll do everything to sell it to you but nothing if something happens to them. STAY WAY!!!!

I bought this crap in Oct 2024. Called and said they really have not helped and I was told to give them a few months for my brain to adjust to them. 🤔 They do not work. Called the 800 number. He told me there was nothing they could do. No warranty. I thanked him for taking my money and sending me crap. They are a joke. They are a joke.

I purchased in July 2024 and swapped out 2 times finally ending up with the Volt Max. These will NOT hold a charge, nor will they stay connected to my Bluetooth (which was my main request from the beginning). After 13 emails, 1 consult with the audiologist, I am still not able to use these aids due to battery fail and connectivity. I keep getting "automated" email replies form Mary B. with no solution. I've filed a complaint with the BBB and am now filing this review. They are very helpful and considerate until the 45 days are up and then you're screwed. BUYER BEWARE.

Bought the old, replaceable battery hearing aids years ago. Worked wonderfully until they broke last October. Bought new rechargeable AIR 3 hearing aids. HORRIBLE. Ten months in and they’ve replaced the original two with three more! They all have the same problem. After weeks to a few months, they quit charging. The problem starts with one of the aids losing charge in the evening. Then it finally quits charging. MD Hearing Aid customer service rep says, “Supervisors say that with the high heat we’ve had this summer. Or maybe the high humidity, it may be causing the problem. Or it could be oily skin.” REALLY? If your hearing aids have problems with any of those, it’s poor design or manufacture.

This product did not assist me with my level of hearing loss. I found the product ill fitting, not demonstratively helpful and did not pursue further wear. Despite the many, many offers of help and assistance, I was assured that I could return the product. I did ship it back with the "premium" return at my additional cost. Here I am five months later with no refund. The company does not provide phone inquiries regarding refunds. They provide a link to a site that only provides "shipping of new product" status. I will have to dispute the charge with my bank. My caution: use a Credit Card, not a debit card for purchase. Otherwise you have no recourse.

I had to return the hearing aids as the hearing tubes were hard and couldn’t be adjusted, the hearing buds were hard and hurt my ears. I believed the ad that I could return them and my money would be refunded. It’s be over a month since I returned them and there has been no refund. I’ve been in contact and am told the matter is under review. All I can say is do not trust MD Hearing, they lie

Initially, I was extremely happy with the hearing aids I purchases and I also purchased the monthly 'insurance' option for 9.99 a month. About a month after purchase, one aid quit turning on and a couple of weeks after that, the other stopped turning on. Both were cleaned as per directions, etc. I called the numbers provided on their site and calls were answered with a message that all lines were busy, please call back. Finally found another phone number that was on my credit card stmt. I left my number for a call back. I was called back, but I was in the car traveling to a Dr. appt. and couldn't work with her at that point, so we agreed on a time the next day. She never called. Pretty frustrated.

After discontinuing the use of the aids due to the tinny sound, I call MDHearing to have the tubes and warranty monthly fee cancelled. They said they would stop charging my CC. I noticed that they continued to charge me for an additional two months! I tried calling and emailing them with no replay. No wonder they receive an F from the BBB! Steer clear of MDHearing.

Even though the Website said out of stock. Was sent a link to get to the Volt Max. Person was very helpful. The Volt Max had all the requirements I needed and then some. It only has one color but it is the color I needed.

Great company and products. Always there if you have issues and helpful. Product is latest technology and up to date. Works great on smartphones and can check different volume settings and even get support when needed.

I never got a working pair after three tries with error-associated replacement mailings. Support requests were answered with generic videos. Long waits on telephone. No perceivable improvement of hearing in restaurant situation in my shortened trial.

Aids work and fit well. Great app that is used to control aids. Had a problem with one charging properly. It and the charger were immediately replaced. Great customer service. I highly recommend MD hearing aids (mine are Volt Max)!

I received the hearing aids within days of ordering, and I have received excellent support via email and YouTube videos that explain everything. I am able to hear much better than before! They were uncomfortable for the first few days, but now I am able to wear them all day without discomfort.

I bought the CORE hearing aid from MDHearingAid. It did not meet my needs. I returned it and ordered the VOLT MAX. The VOLT MAX is a great hearing aid. There is an app that one can download from the App Store onto your phone or iPad (IOS 10.0 or above). This allows you to personalize the hearing aids specifically for your hearing loss. It does this by providing tones at various volumes like a hearing test for one ear and then the other. You press a button each time you hear a tone. It then loads this information into the hearing aids to compensate for your particular hearing loss versus frequency. The VOLT MAX works as advertised and provides hearing almost as good as ones costing much more. I would recommend that you give them a try. They have a 45-day trial period in which you can return the hearing aid for a full refund.

I had hearing aids before from Costco but these MD hearing aids are so much better that it's hard to believe that they cost a fraction of what most hearing aids cost. I'm absolutely thrilled with them I can adjust the volume & type of hearing on my smartphone & I am able to hear friends in a group meeting or in a crowded restaurant for the first time in years. I'm absolutely in love with these wonderful hearing aids and the excellent follow-up care from the people in the company, constantly sending me recordings on how to clean them or use them properly. I really love this company for providing excellent hearing aids for a very affordable cost. Thank you, MD.

My MD hearing aid is the Volt+ and is easy to wear and easy to charge. The price was awesome and the customer service with the online audiologist was outstanding! My aids also came with bonus charging case, dehumidifier jar and replacement tubes and tips. The company also is available any time you need them. I am well pleased with this product and with MDHearingAid.

I had been thinking about purchasing hearing aids but did not want to spend thousands of dollars. I saw the ads for MDHearingAid and the price they advertised was in my price range. I read the reviews on these hearing aids and decided to take a chance. I ordered them and the process was very easy. I was anxious to get them and try them and I didn't have to wait long. They were here in approximately 1 week. The directions were simple and I began wearing them right away. After experimenting with the volume and different settings I found the best selections for my needs. I can now hear my wife speaking to me with no problem at all and the tv does not have to be blasting for me to hear it. I am very pleased with my purchase and encourage anyone who is thinking about buying hearing aids to give MDHearingAid a chance. They offer a 45 day full refund so you have nothing to lose!

The service department staff are the greatest. They answered my question in full. They guided me through a series of tests trying to find a solution to the issue I was having. While we were not successful in taking care of the issue with these tests, they gave me all the return info I needed to return my aid to them. When it was all said and done they sent me a new aid at a minimum cost. I am well pleased with MDHearingAid.

I bought their lowest priced hearing aid (AIR) and it is a complete disaster. I have been using hearing aids for over 20 years and this is by far the worst one I have ever encountered. First: it is difficult to place in your ear. Second: it emits a loud electronic noise when you are trying to fit it in your ear. Third: sometimes it works and sometimes it does not. They try to cajole you into buying "insurance" for these hearing aids, but the cost of the insurance is equal to more than what a new one would be. And the other completely annoying feature of this company is that, even though I have notified them at least six times, they will not stop sending you emails. Once you are on their list there is no way you can stop their barrage of junk email.

Good hearing aid for the money. Our insurance co-pay was ridiculous, but MDHearing Volt makes it possible for my husband to participate in “life” again. Customer service also quickly resolved any issues.

These hearing aids are worth the money. First time trying OTC hearing aids. Their customer service is the best. I had a problem of whistling if I covered my ear or made other movements, I ordered the closed tips and that helped but not completely. Customer service sent a variety of ear tips to try, no charge!

Bought 2 hearing aids for my 89 year old Mom and they helped her hear, but she had problems using the charger; she complained that the hearing aids hurt her ears; and she had a hard time putting on the hearing aids. I feel most problems were only her being 89 and not liking change. I contacted MD Hearing during the look and see period of 45 days and they graciously accepted our return and gave back every cent we had paid. This was extraordinary in our business world today, to do what you say you will do without hassle. Thanks MD Hearing..

Although I upgraded from the Volt Hearing Aid model to the Core, I can recommend the Volt very highly as far as the clarity and sound features are. I had no problems getting the aids to working and could change the setting as I deemed necessary. If I had a complaint it would be the Volt hearing aids were a bit bulky and did not fit comfortable behind my ears. That is the reason I chose to upgrade my hearing aids to a set that are slightly smaller. Working with the customer service representatives at MDHearing Aids was very professional and I was treated with the greatest of respect.

Tried Miracle Ear and Beltone. Both gave me back my money and said we can't fit you.. They were (over 1000 each). This really works for me. Tried many others. Tried the non medical ones in desperation also... You ARE THE best of them All

Great aids for the price. Sound quality is excellent. Replacement parts are overpriced though. Ear tube attachment could be easily re-engineered to prevent cross threading. Nice to hear again. Highly recommend.

I can hear again. Cost-wise MDHearing is much less than traditional hearing aids, but is still a hearing aid, not a hearing amplifier. I purchased the rechargeable units. The pair cost me $600. I could not afford the $1500 per ear that "normal" hearing aids cost for their base lines. 2 thumbs up for MDHearing Aids.

This MD hearing aid is equal to the hearing aid store $5000 plus hearing aids. I think there may be 1 or 2 hearing aid manufacturers making hearing aids for all companies, that's the reason why they are all so similar except for price so why pay $5000. Plus when the quality is all the same.

I sent back the hearing aids because they didn’t feel right for me. But they were okay and comfortable. I even tried some different tips on them, but after a while, I kept them off more than I had them on. Then I thought, I’m not gonna buy hearing aids if I’m not gonna wear them all the time. I had tried a pair before MDHearingAid. It had a Bluetooth effect and they were really nice. I liked them but they were way expensive. So I didn’t go with them either. I have a little bit of a hearing loss, but it’s not that bad. I need a hearing aid but I’m not gonna wear them until I really know I have to absolutely wear them to hear.

The hearing aids work good. MDHearingsAids call it the VOLT, which is the rechargeable stuff. I had some others and I finally just quit using them. I thought my hearing was getting bad enough that I wasn't having something strong enough, but these ones are on a fairly low setting and they're doing fine. I'm very impressed with them. The earpieces that came with them fit wonderfully. They're better than I imagined.

The MDHearingAid gentleman I talked to explained everything to me and told me to give him a call if I had any problems. I could afford to buy MDHearingAid, which was mostly why I got it. I was also satisfied that I had the opportunity to buy it and if I didn’t like it, I could send it back. It's comfortable when you put it in and doesn't bother you. I like it better than the ones that the doctors put in my ears.

I couldn’t hear too good and called MDHearingAid to try them out. I have to keep changing the hearing aid to the right sound. When I go to church and the music gets higher, I turn them down a little bit. Sometimes when I pull to take the hearing aids out, the end of the little tube that goes to my ear stays in my ear.

MDHearingAid seemed to be the best deal. When I was out and about and wearing the hearing aid, it made a world of difference. When people talk low, I can hear them now and the background noise isn't like it used to be. It’s hard to get them to fit on right to get them comfortable. Some of the other companies had different-sized earplugs and MDHearingAids didn't. That could’ve made a big difference. Other than that, they work good for me and it has been an all-the-way good experience. If I'd have any problems, they followed up which I was very pleased with.

I was wearing hearing aids but lost one of them. It was $1,500 just for one so when I saw MDHearingAid had a special on, I thought I’d try it. I got the advertisement through the mail and I filled it out. I bought the one that sold for 599, which was half-price. With it, I can hear better. However, its comfort is fair. Sometimes, it's comfortable but sometimes, it's not. Sometimes, I have to take it out and scratch my ears. It's easy to charge though. I'd tell others to give MDHearingAid a try.

I’ve been a long-time hearing aid user for years. I’ve gone through Costco and they cost too much. I’ve also tried some other providers before and price was a thing. Then, I went with MD because of price. They also advertised good features and all the rest of it. I dealt with them online during my purchase and when I received the hearing aids, they work well. They are quite good but God knows how long they’ll last because hearing aids don’t last anyway. So, you have to wind up replacing and replacing them.

MDHearingAid was advertised in our local paper here at a certain price. Beforehand, I ordered them a year ago and it was 6,000 and something. I sent them back. But I saw this ad here in Rockaway and it said 600 and buy one free. I paid the 600 and I have them here. The price was a big difference. I see they’re down to 200 and something. You have to just buy them. They’re probably more money than what they’re advertising them for. I thought they were for 200 but when I ordered them, they were 600. But I was satisfied with the price. I know people had paid 8,000 for them.

I’ve been struggling with my hearing for more than several years and I reached a point where it felt like I needed some assistance, but everything that I had seen with standard hearing aids didn’t give me much confidence in them. I also went to an audiologist then I saw an ad for MDHearingAid and thought it was a price I could afford. I took the chance on them and I was very pleased with their sales staff. I talked to them, and we started discussing the ad, then he made the comment that I might be interested in their newer hearing aids that have rechargeable batteries.

The hearing aid for the left ear does not seem to be working even at level 4. The right hearing does not increase my hearing level as expected. Need to get these problems resolved as soon as possible. Thank you.

Only need for right ear. It works well at a volume of 2.5 and program 2. I would like to see the ear pods last longer or at least lower cost. On the up side the batteries seem to last well and are relatively inexpensive. Overall very satisfied.