MDHearing Reviews

Formerly MDHearingAid

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About MDHearing

MDHearingAid is a hearing aid company that sells FDA-registered medical devices at a fraction of the typical cost. Because hearing aids aren’t custom-made for each customer, MDHearingAid can offer high-quality, medical-grade hearing aids at a steep discount. All hearing aids are programmed to the highest standard by MDHearingAid’s in-house audiologist and tested before being sent directly to a customer’s doorstep.

Pros
  • Free hearing test
  • Fully online
  • Affordable
  • 45-day trial
Cons
  • Limited options
  • No custom fits

MDHearing Reviews

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    Page 2 Reviews 10 - 40
    Customer ServicePunctuality & Speed

    Reviewed Jan. 20, 2023

    I never got a working pair after three tries with error-associated replacement mailings. Support requests were answered with generic videos. Long waits on telephone. No perceivable improvement of hearing in restaurant situation in my shortened trial.

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    Customer ServicePrice

    Reviewed Jan. 4, 2023

    Aids work and fit well. Great app that is used to control aids. Had a problem with one charging properly. It and the charger were immediately replaced. Great customer service. I highly recommend MD hearing aids (mine are Volt Max)!

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    Customer ServiceStaffTimeliness

    Reviewed Nov. 15, 2022

    I received the hearing aids within days of ordering, and I have received excellent support via email and YouTube videos that explain everything. I am able to hear much better than before! They were uncomfortable for the first few days, but now I am able to wear them all day without discomfort.

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    Customer ServiceSales & MarketingPriceOnline & AppRefunds & PayoutsFollow-Through

    Reviewed Aug. 3, 2022

    I bought the CORE hearing aid from MDHearingAid. It did not meet my needs. I returned it and ordered the VOLT MAX. The VOLT MAX is a great hearing aid. There is an app that one can download from the App Store onto your phone or iPad (IOS 10.0 or above). This allows you to personalize the hearing aids specifically for your hearing loss. It does this by providing tones at various volumes like a hearing test for one ear and then the other. You press a button each time you hear a tone. It then loads this information into the hearing aids to compensate for your particular hearing loss versus frequency. The VOLT MAX works as advertised and provides hearing almost as good as ones costing much more. I would recommend that you give them a try. They have a 45-day trial period in which you can return the hearing aid for a full refund.

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    Customer ServicePriceStaff

    Reviewed July 10, 2022

    I had hearing aids before from Costco but these MD hearing aids are so much better that it's hard to believe that they cost a fraction of what most hearing aids cost. I'm absolutely thrilled with them I can adjust the volume & type of hearing on my smartphone & I am able to hear friends in a group meeting or in a crowded restaurant for the first time in years. I'm absolutely in love with these wonderful hearing aids and the excellent follow-up care from the people in the company, constantly sending me recordings on how to clean them or use them properly. I really love this company for providing excellent hearing aids for a very affordable cost. Thank you, MD.

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    Customer ServicePriceStaffRates

    Reviewed March 14, 2022

    My MD hearing aid is the Volt+ and is easy to wear and easy to charge. The price was awesome and the customer service with the online audiologist was outstanding! My aids also came with bonus charging case, dehumidifier jar and replacement tubes and tips. The company also is available any time you need them. I am well pleased with this product and with MDHearingAid.

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    Sales & MarketingPricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed Nov. 19, 2021

    I had been thinking about purchasing hearing aids but did not want to spend thousands of dollars. I saw the ads for MDHearingAid and the price they advertised was in my price range. I read the reviews on these hearing aids and decided to take a chance. I ordered them and the process was very easy. I was anxious to get them and try them and I didn't have to wait long. They were here in approximately 1 week. The directions were simple and I began wearing them right away. After experimenting with the volume and different settings I found the best selections for my needs. I can now hear my wife speaking to me with no problem at all and the tv does not have to be blasting for me to hear it. I am very pleased with my purchase and encourage anyone who is thinking about buying hearing aids to give MDHearingAid a chance. They offer a 45 day full refund so you have nothing to lose!

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    PriceStaff

    Reviewed Oct. 6, 2021

    The service department staff are the greatest. They answered my question in full. They guided me through a series of tests trying to find a solution to the issue I was having. While we were not successful in taking care of the issue with these tests, they gave me all the return info I needed to return my aid to them. When it was all said and done they sent me a new aid at a minimum cost. I am well pleased with MDHearingAid.

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    Customer ServiceCoveragePriceRates

    Reviewed Sept. 7, 2021

    I bought their lowest priced hearing aid (AIR) and it is a complete disaster. I have been using hearing aids for over 20 years and this is by far the worst one I have ever encountered. First: it is difficult to place in your ear. Second: it emits a loud electronic noise when you are trying to fit it in your ear. Third: sometimes it works and sometimes it does not. They try to cajole you into buying "insurance" for these hearing aids, but the cost of the insurance is equal to more than what a new one would be. And the other completely annoying feature of this company is that, even though I have notified them at least six times, they will not stop sending you emails. Once you are on their list there is no way you can stop their barrage of junk email.

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed June 18, 2021

    Good hearing aid for the money. Our insurance co-pay was ridiculous, but MDHearing Volt makes it possible for my husband to participate in “life” again. Customer service also quickly resolved any issues.

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    Customer ServiceCoveragePriceStaffValue

    Reviewed May 14, 2021

    These hearing aids are worth the money. First time trying OTC hearing aids. Their customer service is the best. I had a problem of whistling if I covered my ear or made other movements, I ordered the closed tips and that helped but not completely. Customer service sent a variety of ear tips to try, no charge!

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    Staff

    Reviewed April 24, 2021

    Bought 2 hearing aids for my 89 year old Mom and they helped her hear, but she had problems using the charger; she complained that the hearing aids hurt her ears; and she had a hard time putting on the hearing aids. I feel most problems were only her being 89 and not liking change. I contacted MD Hearing during the look and see period of 45 days and they graciously accepted our return and gave back every cent we had paid. This was extraordinary in our business world today, to do what you say you will do without hassle. Thanks MD Hearing..

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    Customer ServiceStaff

    Reviewed April 7, 2021

    Although I upgraded from the Volt Hearing Aid model to the Core, I can recommend the Volt very highly as far as the clarity and sound features are. I had no problems getting the aids to working and could change the setting as I deemed necessary. If I had a complaint it would be the Volt hearing aids were a bit bulky and did not fit comfortable behind my ears. That is the reason I chose to upgrade my hearing aids to a set that are slightly smaller. Working with the customer service representatives at MDHearing Aids was very professional and I was treated with the greatest of respect.

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    Refunds & Payouts

    Reviewed March 13, 2021

    Tried Miracle Ear and Beltone. Both gave me back my money and said we can't fit you.. They were (over 1000 each). This really works for me. Tried many others. Tried the non medical ones in desperation also... You ARE THE best of them All

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    PriceMaintenanceStaffRates

    Reviewed Feb. 13, 2021

    Great aids for the price. Sound quality is excellent. Replacement parts are overpriced though. Ear tube attachment could be easily re-engineered to prevent cross threading. Nice to hear again. Highly recommend.

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    Contract & TermsPrice

    Reviewed Jan. 30, 2021

    I can hear again. Cost-wise MDHearing is much less than traditional hearing aids, but is still a hearing aid, not a hearing amplifier. I purchased the rechargeable units. The pair cost me $600. I could not afford the $1500 per ear that "normal" hearing aids cost for their base lines. 2 thumbs up for MDHearing Aids.

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    PriceRates

    Reviewed Jan. 29, 2021

    This MD hearing aid is equal to the hearing aid store $5000 plus hearing aids. I think there may be 1 or 2 hearing aid manufacturers making hearing aids for all companies, that's the reason why they are all so similar except for price so why pay $5000. Plus when the quality is all the same.

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    Verified purchase
    Price

    Reviewed April 29, 2020

    I sent back the hearing aids because they didn’t feel right for me. But they were okay and comfortable. I even tried some different tips on them, but after a while, I kept them off more than I had them on. Then I thought, I’m not gonna buy hearing aids if I’m not gonna wear them all the time. I had tried a pair before MDHearingAid. It had a Bluetooth effect and they were really nice. I liked them but they were way expensive. So I didn’t go with them either. I have a little bit of a hearing loss, but it’s not that bad. I need a hearing aid but I’m not gonna wear them until I really know I have to absolutely wear them to hear.

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    Customer Service

    Reviewed April 27, 2020

    The hearing aids work good. MDHearingsAids call it the VOLT, which is the rechargeable stuff. I had some others and I finally just quit using them. I thought my hearing was getting bad enough that I wasn't having something strong enough, but these ones are on a fairly low setting and they're doing fine. I'm very impressed with them. The earpieces that came with them fit wonderfully. They're better than I imagined.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 26, 2020

    The MDHearingAid gentleman I talked to explained everything to me and told me to give him a call if I had any problems. I could afford to buy MDHearingAid, which was mostly why I got it. I was also satisfied that I had the opportunity to buy it and if I didn’t like it, I could send it back. It's comfortable when you put it in and doesn't bother you. I like it better than the ones that the doctors put in my ears.

    I could hear people, but I couldn’t understand what they were saying. If I have the hearing aid in, I can hear everything that there is. But I don’t wear it very much anymore because I hear too much. It’s hard to get it adjusted to where you can get relaxed with it. I can hardly hear anything out of my right ear. But if I have a hearing aid in my left ear, I hear everything that’s behind me and everything that’s in front of me. However, I hear it all at the same time and if I turn it down, I can hardly hear anything behind me. Otherwise, it works pretty well as long as nobody else is talking.

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    Customer Service

    Reviewed April 21, 2020

    I couldn’t hear too good and called MDHearingAid to try them out. I have to keep changing the hearing aid to the right sound. When I go to church and the music gets higher, I turn them down a little bit. Sometimes when I pull to take the hearing aids out, the end of the little tube that goes to my ear stays in my ear.

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    Verified purchase
    Customer Service

    Reviewed April 20, 2020

    MDHearingAid seemed to be the best deal. When I was out and about and wearing the hearing aid, it made a world of difference. When people talk low, I can hear them now and the background noise isn't like it used to be. It’s hard to get them to fit on right to get them comfortable. Some of the other companies had different-sized earplugs and MDHearingAids didn't. That could’ve made a big difference. Other than that, they work good for me and it has been an all-the-way good experience. If I'd have any problems, they followed up which I was very pleased with.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed April 14, 2020

    I was wearing hearing aids but lost one of them. It was $1,500 just for one so when I saw MDHearingAid had a special on, I thought I’d try it. I got the advertisement through the mail and I filled it out. I bought the one that sold for 599, which was half-price. With it, I can hear better. However, its comfort is fair. Sometimes, it's comfortable but sometimes, it's not. Sometimes, I have to take it out and scratch my ears. It's easy to charge though. I'd tell others to give MDHearingAid a try.

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    TechSales & MarketingPriceRates

    Reviewed April 11, 2020

    I’ve been a long-time hearing aid user for years. I’ve gone through Costco and they cost too much. I’ve also tried some other providers before and price was a thing. Then, I went with MD because of price. They also advertised good features and all the rest of it. I dealt with them online during my purchase and when I received the hearing aids, they work well. They are quite good but God knows how long they’ll last because hearing aids don’t last anyway. So, you have to wind up replacing and replacing them.

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    Sales & MarketingPriceRates

    Reviewed April 9, 2020

    MDHearingAid was advertised in our local paper here at a certain price. Beforehand, I ordered them a year ago and it was 6,000 and something. I sent them back. But I saw this ad here in Rockaway and it said 600 and buy one free. I paid the 600 and I have them here. The price was a big difference. I see they’re down to 200 and something. You have to just buy them. They’re probably more money than what they’re advertising them for. I thought they were for 200 but when I ordered them, they were 600. But I was satisfied with the price. I know people had paid 8,000 for them.

    I paid them one time right away over the bank because it’s better for me to pay it and be done with it. I wear my hearing aids at night when I’m watching TV so I don’t have to have it loud. They seem to be working for what I need them for. I go to church and I can hear the priest then. Other than that, I don’t wear them all the time because I’m out gardening. I don’t abuse them. So far, my aids are still all right. The only thing is keeping them behind your ears. You have to know how to do it and to keep them propped up there.

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    Sales & MarketingPriceStaffRatesHonesty & Transparency

    Reviewed April 8, 2020

    I’ve been struggling with my hearing for more than several years and I reached a point where it felt like I needed some assistance, but everything that I had seen with standard hearing aids didn’t give me much confidence in them. I also went to an audiologist then I saw an ad for MDHearingAid and thought it was a price I could afford. I took the chance on them and I was very pleased with their sales staff. I talked to them, and we started discussing the ad, then he made the comment that I might be interested in their newer hearing aids that have rechargeable batteries.

    I thought about it, and we talked a bit further, and I decided to go with it. He was very straightforward and honest. He was not overly aggressive, and he allowed me to have time to think about it. I got two hearing aids that go in the ear for $600. There hasn’t been any big change, but I hear some things with the television, the conversations, a little better than what I did before. Beyond that, I have noticed sounds that I haven’t heard before. Drop a fork on the floor and I hear the clink, tink and tingle that I never heard before.

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    Verified purchase

    Reviewed April 7, 2020

    The hearing aid for the left ear does not seem to be working even at level 4. The right hearing does not increase my hearing level as expected. Need to get these problems resolved as soon as possible. Thank you.

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    Verified purchase
    Price

    Reviewed April 4, 2020

    Only need for right ear. It works well at a volume of 2.5 and program 2. I would like to see the ear pods last longer or at least lower cost. On the up side the batteries seem to last well and are relatively inexpensive. Overall very satisfied.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 3, 2020

    At first it seemed to work fine, still had trouble hearing certain tones. Received help from customer service, helped with issue. At 30 day mark one would not change modes had to shut off and put on again to change after time it would sound like I was in tunnel. Had to keep shutting on and off. Returned due to feeling it it broke so fast how would it do after time.

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    Verified purchase
    Customer ServicePrice

    Reviewed April 3, 2020

    I am pleased with MD aids!!!! Had 4 expensive sets, which I couldn't hear too good. So I got these to try, very happy I can hear, sometimes on the phone I ask what was said.. Otherwise VERY HAPPY!

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    MDHearing Company Information

    Company Name:
    MDHearing
    Year Founded:
    2008
    Formerly Named:
    MD HearingAid
    Address:
    150 N Michigan Ave #400
    City:
    Chicago
    State/Province:
    IL
    Postal Code:
    60601
    Country:
    United States
    Website:
    www.mdhearingaid.com