Giant Eagle Pharmacy

I recently returned Giant Eagle Pharmacy. A terrible mistake. On Dec 03 2022, my physician called in a prescription for a quality of 60 pills and in tablet form. I was originally told that they didn’t have in stock. Then they stated they had 29 tablets. If I took those I would forfeit the remaining 31, I asked why, they stated Ohio Law. I reached out to Board of Pharmacy to ask if true. The investigator assigned to this stated if a pharmacy can only fill a partial even if it is classified as a level 2, as long as pharmacy got the remaining within 30 days of prescription being written they were allowed to fill. The investigator also stated Giant Eagle on Groveport have been made aware.

Worst pharmacy ever. They’re always messing up my prescriptions and they do not care if that gets me sick or not. Their Pharmacist Eli will hang up on you after telling you that it isn’t their problem.

I have used many different pharmacies over the last few decades. My fave of last 10 years has been Giant Eagle. Always answer phone. Always get rx correct and friendly clerks. Prices are reasonable too.

The pharmacist does extra work to get the "authorized generic" for me, and G.E always gives me a discount on this expensive prescription.

I went to pick up a script at Giant Eagle Pharmacy in West Mifflin pa. On mountain view Dr. The cost was going to be $87.00 and the same script the month before was $27.00. I ask why so much and they said it's their cost. I refused the script and did some research and found GoodRx coupon online. I returned and used goodrx and they dropped the price to $37.00. I accepted that but found that the Giant Eagle two miles away charge $27.00 for the same script with the goodrx coupon. That is a $60.00 difference from the original price and I pay $1850.00 for my insurance every month and that includes prescription coverage. All I can say is GoodRX works and don't trust your pharmacy.

Giant Eagle supermarket is a clean store with varied selections. Their pharmacy is rarely out of medicines unlike some other chain stores. They are fully stocked for sales. Often Kroger's store is out of items shown in circular.

My Giant pharmacy located in Reston Virginia lost a script that my home health aide handed them. If that wasn't bad enough they fill two of my scripts that they have not had in their possession for over six months. Each were filled for 90 days which really screws up my pill pack and I did not know my latest pill pack boxes did not have my medications. I got severe chest pains and others really bad symptoms because I have a bad heart and high blood pressure because they did this and I was not aware of it. Because I am mobility-impaired and I rely upon others for assistance. Run do not walk away from this Pharmacy and any Giant Supermarket pharmacies. Be careful. Know what you have, know what has been filled and if somebody else does it for you recheck it at least once a week - signed... Not dead yet... but heart is in agony.

I use Giant Eagle Pharmacy to fill my prescription based on Insurance requirements. I was advised via the automated system that my prescription was ready. Due to the location I am not able to easily get there. I received another call on a Thursday and went to get the prescription on Tuesday to find out there is no prescription there for me and they cannot locate. It may have been put back on the shelf I was told as they hold them for only 12 days. I have not problem with this practice except for the fact that this information was never disclosed to me as the Customer. The automated system should indicate that there is a prescription and advise of an expiration date.

I have used Giant Eagle most of my life because that is who my parents used. They have been fine until recently. I currently go to the Giant Eagle Pharmacy on Cochran/Greentree road in Pittsburgh. First issue I have had lately is they don’t have the medication I need and they have to order it. Which isn’t totally annoying because I know not to show up at the pharmacy. But lately after l show up to pick up my medication there is a reason why I can’t receive it or that I will have to wait longer. Not billing my insurance right so then they have to recount everything (their protocol); they didn’t order enough which means I can only receive a 5 day supply and come back another day when they get more of the medicine; or they have filled it but have not looked at my account to see whatever questions they may have for my dr. As you all know doctors can’t just be reached immediately so that means I go home and wait for them to get their affairs in order again.

My doctor suggested this company to save money. Well, it may be cheaper than local pharmacy costs, but the hassle and frustration is not worth it. It took forever for them to get straight that I wanted autoship, despite my signing up online for that and calling them to do so more than once, so I had to pay for higher shipping to get my medication in time. Second nightmare - the medication began to get lost in the mail, showing up weeks later. Thirdly, since I was on autoship (FINALLY), they contacted my doctor and got an out of date prescription and kept filling it with the out of date Rx after he changed it - and after the expiration date should have come and gone. So now, I have two prescriptions I cannot use and I'm out money since they don't take anything unopened back. Calling to try to block them from charging my card yet again. Horrible experience. Buyer beware!! The money saved is certainly NOT worth the hassle, frustration and expense.