Giant Eagle Pharmacy Reviews

Avoid if you can! They lie all the time! Telling you your prescription will be for pick up this day and you go in and magical the prescription isn’t there. It’s at another pharmacy! They tell you they can order it and you're without it for 4 days because they messed up! They don’t care about their customers.

Everyone is fine there except Courtney that claims she is in charge. She said no prescription there for three days, then told my provider there were two more she found. I have find a complaint against her. She needs fired. Amen.

Pharmacy manager. Karen, made me feel singled out when I transferred 1 easy script to them. I generally go to GE in Crafton/Ingram. No one at that Pharmacy has made me feel the way GE (store #31) has. I was singled out regarding to this medication for about 10 years. I have another strength of this med. The pharmacists insisted that it was too soon to be filled. I explained that I take 2 different strengths of this particular med. She kept saying it was too soon. Still, I was pulled aside in front of others shopping and in line for the pharmacy. I felt humiliated. They treated me like a druggie. Still I was pulled to the side until they finally figured out I took 2 different dosages. As they finally realized that what I was saying, and what the computer was saying, was indeed correct. They appeared to be very annoyed with me. They asked to see to see my ID before I could have a copy of my receipt. They never asked for ID until I asked for a copy of the receipt.

My Doctor called in a prescription 3 hours before I got to the Waterworks Giant Eagle in Aspinwall, Pa. I went in to pick it up and said yes, we got the script but don't have it in stock. I explained going out of town and will need it so can you call other Pharmacy and they called one and said does not have, I asked to call others and was told that it is not my job to locate your medication at other Giant Eagle Pharmacies. Advise me I should be the one calling and walked away.

Warren Plaza Giant Eagle Pharmacy is a disaster! Avoid that one if you can! Very rude, unprofessional staff and pharmacist. Will mess up your RX every time, yes that happened to me too many times. Won’t fill some RX’s unlike Rite aid. Was forced to choose Giant Eagle when Rite Aid closed all stores. The big heavy set girl at the counter is very ignorant and causes to many problems with a RX. The pharmacist is unprofessional in that he literally throws the prescription to the staff across the room and is rude. Transferring ALL my prescriptions the heck out of that terrible pharmacy. BTW the corporate NEVER responded to my concerns. One and done with them! Avoid!!!

I have been a long time customer of Giant Eagle in Chardon. Never any problems. However, once in madison suddenly all of my medications have a charge. I spoke to my insurance company as well as the doctor and his pharmacy. They looked at all of my medications and said that I am covered. Note I've had the same insurance and same medications since 2018. My doctor and says I'm covered but the individual named (Lisa) who says she's not going to give me any information. She said I'm not covered and I'm just going to have to pay. I recommended that they call chardon to find out how they're putting it in, the one pharmacist did call, not lisa, someone else who didn't mind doing their job and she got the medications to go through with no charge.

Giant Eagle Pharmacy Greenfield. ***Avoid at all costs!*** I have never seen or encountered a more unprofessionally run establishment in my life. The pharmacist at this giant eagle will consistently put off filling a prescription until the next employee comes in. You can call 4 times to ask and make sure it is ready, it does not matter. It won't be.

I am on a blood thinner **...10mg...daily. I don't like being in it but I have a chronic clotting issue. I get my prescriptions through Giant Eagle Pharmacy. I get them promptly for many meds just not **. It's very challenging because I have to hope it's actually in stock. I called in a refill last week. The pharmacy said He had to wait as they had to call my doctor.. No refills. I knew that should not be an issue but it's now Tuesday... I called my doctor myself and a refill was authorized yesterday but still none in stock. Come back tomorrow I was told..Two things.. Never in stock... And when get it....I have to pay for a 90 day supply...big copay. There has to be a better way.

I have been using this pharmacy for a very long time. In the past year they have drastically went downhill. There's always a line, it takes forever them digging through drawers and a mess on top of the drawers until they finally find my prescription. I've been getting the same prescriptions for a while now and every time the price is different. Lastly I just can't take their snarky and rude attitudes. The whole store seems miserable. If it's that terrible go work somewhere else and not with the public especially in the pharmacy.

I recently had a deeply unsatisfactory experience at Giant Eagle that has left me feeling frustrated and let down by their customer service. I purchased a money order from Giant Eagle, and unfortunately, I had to return it for personal reasons. Armed with my receipt and expecting a straightforward process, I was shocked when the store refused to accept the return.