Giant Eagle Pharmacy Reviews

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About Giant Eagle Pharmacy

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Giant Eagle Pharmacy provides prescription refills, immunizations and medication counseling. Operating primarily in the Midwest, Giant Eagle Pharmacy is located in Giant Eagle grocery stores, combining pharmaceutical care with grocery shopping convenience.

Pros
  • Knowledgeable pharmacists
  • Valuable rewards program
Cons
  • Frequent prescription errors
  • Long wait times reported

Giant Eagle Pharmacy Reviews

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    Page 3 Reviews 50 - 250
    Punctuality & SpeedStaff

    Reviewed Sept. 23, 2016

    Their hours are extremely flexible and I have never encountered any type of problem relating to the hours. I would definitely recommend. These people know exactly what they are doing. I have never seen a more experienced, well-trained and knowledgeable team of staff to help customers. The wait time is one of, if not the only problem I have encountered throughout this experience. It wasn't awful, but it definitely could have been much better. They offer a great rewards program that is very easy to register for and be a part of. This is a great positive factor to the business.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Sept. 22, 2016

    Their hours are very accommodating so you can get what you need when you need it even during normal off hours. You can also call in so it's ready when you get there. They are very knowledgeable and can answer any questions you have about anything. You can also call in and they have someone who can answer questions over the phone if you need something without going in. The wait times are good and they have multiple staff on hand to handle times when there are lots of customers waiting. Call times are also fast with not much time on hold. The rewards program is good because it can save you money as a repeat customer. The points can be applied to get a discount on your order or saved to completely cover an order.

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    Punctuality & SpeedStaff

    Reviewed Sept. 14, 2016

    Reasonably quick just what the doctor ordered. Plenty of stuff to look at while I waited. Very friendly. The store was clean. Easy to pay for. I did not have any questions but they asked if I had any. Other than that they were clean and kind and friendly they did their job. I did not really notice I had other shopping to do. By the time I was done shopping my prescription was ready and I checked out, I walked out to my car and drove away. This is the first time I used the rewards card so I will let you know in about 10 trips and see if I am happy or not. Usually these things produce ok deals.

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    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2016

    Great hours. It was available to my needs. When my son left the doctors we went straight there to fill prescriptions. There was a small line but not very busy. Many things to choose from to buy. The knowledge was great. Every employee greeted you even as you came in and left the store and the cashier seem to understand what I asked her and was looking for and where to find items. The wait time was ok. They were not busy the time I went there but it was worth the wait. I was in and out in about 20 minutes. The rewards program is very helpful and useful to use. It saves me money on certain products that I may be looking for so it helps.

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    Customer ServicePriceStaff

    Reviewed Sept. 12, 2016

    Hours are 8 am till 9 pm and they give you good advice on taking the medication. They are pleasant and kind to everyone. They ask and answer any questions you may have and let you know what's best for you. They know what medication to give you when the doctors prescribe medication for your illness and needs. They give you what you have to have to last you for that whole month and refill it when you ask them too. It's not long to wait once they get your prescription from the doctor or you. 10 to 15 minutes at the most. Always depends on if they have it. You can use the rewards to purchase other things you may want to buy and it doesn't cost that much. I would recommend Giant Eagle to anyone that want to shop there.

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    Reviewed Sept. 11, 2016

    Open when I need it and I can always shop while waiting for meds or prescription refills. The pharmacy will accept computer prescriptions from my doctor every time. Have never had a issue with any prescription and the pharmacist is always willing to offer a cheaper generic drug that is just as effective as a name brand type. If there is ever a time I have to wait a long period of time, one half hour or so, it gives me time to shop the store and get whatever other items I might need.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 9, 2016

    Their hours are great. They are open from my knowledge 24/7, which is great because I can go there anytime I need. They are open a lot more than other businesses. They have a lot of knowledge in everything. Their customer service knew everything I asked. It was really helpful to me and helping me understand everything. The wait time wasn't long at all, in fact it really only took a couple minutes for me to get through to customer service. I'd say better than most places. Their reward program is great and I got a lot back for what I spent. I was really happy with it all overall. They have different choices for the reward program also which was great.

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    Punctuality & SpeedStaff

    Reviewed Sept. 8, 2016

    They there to help you when needed. Fast friendly and usually they're open at 8 am till 7 pm. You can pick up your meds within 30 mins and they provide useful feedback. Their information about what you take when you get it and the doctor will give you basic facts too and they ask you question like how does it make you feel. Usually there less people and they work on your order asap and they welcome you with invite to refer friend to come drop their meds off to you. Usually their points add up quick and their reward program is awesome and they got good offer. They give you option to pick from and redeem them at your location spot.

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    Staff

    Reviewed Sept. 6, 2016

    I am very happy with the convenient hours of operation. It also has all my shopping needs. Generally it is a one stop shopping after my normal work hours. They have all my shopping needs and wants with the time to get it after my normal job. They have food and any other items I need to start any day. Generally there is no wait time. They never have lines. They always have enough employees to take care of you at any time. I go there whether noon, night. The reward program is well worth the earnings and you can get a lot of earnings, it makes your collecting the earning worth it to even try.

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    Punctuality & SpeedStaff

    Reviewed Sept. 4, 2016

    Whether I need something early in morning or late at night the pharmacy is accessible. With other pharmacies closing time is at 4:30 pm...Giant Eagle's hours go as late as 9 pm. Sometimes, I like to stop by on the way to work. This came in quite handy. Anything I need to know their pharmacy techs are right there with the answers. Many times I don't know if there will be some bad interaction between meds I take. People in the pharmacy seem to know exactly what is good or not. I believe they have their service window down to a skill. I never have had to wait more than 15 minutes. Most of the time, I simply have to drop in to pick up my meds. I can always call in my prescription needs ahead of time.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 3, 2016

    Giant Eagle, like most stores, has usual store hours, is open seven days a week, has fast customer service, no wait time or long lines, helpful employees, etc. The pharmacist knew why I came in because it was "Back to School/Flu Shot Season" and made it as quick and painless as possible with no long wait times for getting the shot or checking out. There was no wait time at the pharmacy, and I was able to get out of the store within ten minutes so that I could do my regular shopping that day. There are other stores with better reward programs, but it is what it is at the Giant Eagle store, and I still took full advantage of the program.

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    Giant Eagle Pharmacy Company Information

    Company Name:
    Giant Eagle Pharmacy
    Website:
    www.gianteagle.com