Giant Eagle Pharmacy Reviews

Warren Plaza Giant Eagle Pharmacy is a disaster! Avoid that one if you can! Very rude, unprofessional staff and pharmacist. Will mess up your RX every time, yes that happened to me too many times. Won’t fill some RX’s unlike Rite aid. Was forced to choose Giant Eagle when Rite Aid closed all stores. The big heavy set girl at the counter is very ignorant and causes to many problems with a RX. The pharmacist is unprofessional in that he literally throws the prescription to the staff across the room and is rude. Transferring ALL my prescriptions the heck out of that terrible pharmacy. BTW the corporate NEVER responded to my concerns. One and done with them! Avoid!!!

I have been a long time customer of Giant Eagle in Chardon. Never any problems. However, once in madison suddenly all of my medications have a charge. I spoke to my insurance company as well as the doctor and his pharmacy. They looked at all of my medications and said that I am covered. Note I've had the same insurance and same medications since 2018. My doctor and says I'm covered but the individual named (Lisa) who says she's not going to give me any information. She said I'm not covered and I'm just going to have to pay. I recommended that they call chardon to find out how they're putting it in, the one pharmacist did call, not lisa, someone else who didn't mind doing their job and she got the medications to go through with no charge.

Giant Eagle Pharmacy Greenfield. ***Avoid at all costs!*** I have never seen or encountered a more unprofessionally run establishment in my life. The pharmacist at this giant eagle will consistently put off filling a prescription until the next employee comes in. You can call 4 times to ask and make sure it is ready, it does not matter. It won't be.

I am on a blood thinner **...10mg...daily. I don't like being in it but I have a chronic clotting issue. I get my prescriptions through Giant Eagle Pharmacy. I get them promptly for many meds just not **. It's very challenging because I have to hope it's actually in stock. I called in a refill last week. The pharmacy said He had to wait as they had to call my doctor.. No refills. I knew that should not be an issue but it's now Tuesday... I called my doctor myself and a refill was authorized yesterday but still none in stock. Come back tomorrow I was told..Two things.. Never in stock... And when get it....I have to pay for a 90 day supply...big copay. There has to be a better way.

I have been using this pharmacy for a very long time. In the past year they have drastically went downhill. There's always a line, it takes forever them digging through drawers and a mess on top of the drawers until they finally find my prescription. I've been getting the same prescriptions for a while now and every time the price is different. Lastly I just can't take their snarky and rude attitudes. The whole store seems miserable. If it's that terrible go work somewhere else and not with the public especially in the pharmacy.

I recently had a deeply unsatisfactory experience at Giant Eagle that has left me feeling frustrated and let down by their customer service. I purchased a money order from Giant Eagle, and unfortunately, I had to return it for personal reasons. Armed with my receipt and expecting a straightforward process, I was shocked when the store refused to accept the return.

I waited an hour to get my COVID 19 vaccine at the Giant Eagle pharmacy at the Waterworks Mall and when I got home I discovered the pharmacist didn't even apply a bandaid over the vaccine injection site. Very unprofessional and unsafe.

I've been using Giant Eagle Pharmacy in Painesville, Ohio for many years. I don't know what happened, but now I have to wait at least a day to get most of my prescriptions filled. I'm used to getting scripts in 20 minutes or less. It's ridiculous that I can't get the medication I need in a timely manner. The pharmacy techs aren't very friendly most of the time either. I'm going to switch pharmacies; I can't take it anymore.

I recently returned Giant Eagle Pharmacy. A terrible mistake. On Dec 03 2022, my physician called in a prescription for a quality of 60 pills and in tablet form. I was originally told that they didn’t have in stock. Then they stated they had 29 tablets. If I took those I would forfeit the remaining 31, I asked why, they stated Ohio Law. I reached out to Board of Pharmacy to ask if true. The investigator assigned to this stated if a pharmacy can only fill a partial even if it is classified as a level 2, as long as pharmacy got the remaining within 30 days of prescription being written they were allowed to fill. The investigator also stated Giant Eagle on Groveport have been made aware.

Worst pharmacy ever. They’re always messing up my prescriptions and they do not care if that gets me sick or not. Their Pharmacist Eli will hang up on you after telling you that it isn’t their problem.

I have used many different pharmacies over the last few decades. My fave of last 10 years has been Giant Eagle. Always answer phone. Always get rx correct and friendly clerks. Prices are reasonable too.

The pharmacist does extra work to get the "authorized generic" for me, and G.E always gives me a discount on this expensive prescription.

I went to pick up a script at Giant Eagle Pharmacy in West Mifflin pa. On mountain view Dr. The cost was going to be $87.00 and the same script the month before was $27.00. I ask why so much and they said it's their cost. I refused the script and did some research and found GoodRx coupon online. I returned and used goodrx and they dropped the price to $37.00. I accepted that but found that the Giant Eagle two miles away charge $27.00 for the same script with the goodrx coupon. That is a $60.00 difference from the original price and I pay $1850.00 for my insurance every month and that includes prescription coverage. All I can say is GoodRX works and don't trust your pharmacy.

Giant Eagle supermarket is a clean store with varied selections. Their pharmacy is rarely out of medicines unlike some other chain stores. They are fully stocked for sales. Often Kroger's store is out of items shown in circular.

My Giant pharmacy located in Reston Virginia lost a script that my home health aide handed them. If that wasn't bad enough they fill two of my scripts that they have not had in their possession for over six months. Each were filled for 90 days which really screws up my pill pack and I did not know my latest pill pack boxes did not have my medications. I got severe chest pains and others really bad symptoms because I have a bad heart and high blood pressure because they did this and I was not aware of it. Because I am mobility-impaired and I rely upon others for assistance. Run do not walk away from this Pharmacy and any Giant Supermarket pharmacies. Be careful. Know what you have, know what has been filled and if somebody else does it for you recheck it at least once a week - signed... Not dead yet... but heart is in agony.

I use Giant Eagle Pharmacy to fill my prescription based on Insurance requirements. I was advised via the automated system that my prescription was ready. Due to the location I am not able to easily get there. I received another call on a Thursday and went to get the prescription on Tuesday to find out there is no prescription there for me and they cannot locate. It may have been put back on the shelf I was told as they hold them for only 12 days. I have not problem with this practice except for the fact that this information was never disclosed to me as the Customer. The automated system should indicate that there is a prescription and advise of an expiration date.

I have used Giant Eagle most of my life because that is who my parents used. They have been fine until recently. I currently go to the Giant Eagle Pharmacy on Cochran/Greentree road in Pittsburgh. First issue I have had lately is they don’t have the medication I need and they have to order it. Which isn’t totally annoying because I know not to show up at the pharmacy. But lately after l show up to pick up my medication there is a reason why I can’t receive it or that I will have to wait longer. Not billing my insurance right so then they have to recount everything (their protocol); they didn’t order enough which means I can only receive a 5 day supply and come back another day when they get more of the medicine; or they have filled it but have not looked at my account to see whatever questions they may have for my dr. As you all know doctors can’t just be reached immediately so that means I go home and wait for them to get their affairs in order again.

My doctor suggested this company to save money. Well, it may be cheaper than local pharmacy costs, but the hassle and frustration is not worth it. It took forever for them to get straight that I wanted autoship, despite my signing up online for that and calling them to do so more than once, so I had to pay for higher shipping to get my medication in time. Second nightmare - the medication began to get lost in the mail, showing up weeks later. Thirdly, since I was on autoship (FINALLY), they contacted my doctor and got an out of date prescription and kept filling it with the out of date Rx after he changed it - and after the expiration date should have come and gone. So now, I have two prescriptions I cannot use and I'm out money since they don't take anything unopened back. Calling to try to block them from charging my card yet again. Horrible experience. Buyer beware!! The money saved is certainly NOT worth the hassle, frustration and expense.

I've been using Giant Eagle Pharmacy for quite some time. Every month some is wrong or incomplete. I spoke to a technician and they stated my meds were no long on auto refill. Later I called again, all meds ARE on auto refill. Received call from them, my meds were ready except for 3. I am diabetic and the insulin pen they called me about was cancelled. They wanted me to wait for it. I requested a print out of my prescriptions so I can go to a different pharmacy and they refused to print it for me. I have a total of 19 prescriptions that, for years, I been trying to get them all filled on the same day and it is too complicated for them. I will never recommend them to anyone.

I have given the pharmacy (Moon Township, PA) numerous times for past bad customer service but I just had enough. I know the pharmacy is busy but I just called to 1/7/18 to verify my prescription was still there because I had a emergency in the family and the pharmacist was so rude, she said she would take care of it and hung up. This is example of the customer service I get at this location. I spend a lot of money at this location to be treated like this. If they are too busy to talk to a customer they need to hire more people. I am really tired of being treated like this. I thought Giant Eagle should know how the customer are being treated. I usually don't go to social media but I just had enough. I know I am not the only person that has complained to the pharmacy but whether the right person got the complaint is to be found out. ONE UNHAPPY CUSTOMER!!!

When you walk into Giant Eagle the foyer is large, friendly and protective. Then while walking into the store you immediately notice that it's bright, the aisles are wide, there are employees there to greet you and they do.

The staff are very helpful and go out of their way to show you where the item is that you are looking for. There is clear isles, no items on pallets in the middle of the road.

I like their pharmacy and you can shop while they fill your prescription. Their prices are not but they are open 24 hours. I wish they had a salad bar and a larger selection of ethnic foods.

They need more cashiers and less self checkout aisles. Also, the meat prices can be somewhat lower. I love animals and their well being and appreciate the opportunity to be able to provide a donation. Thank you!!!

Giant Eagle has quality products, but they are expensive. Their store brand is very good. The store is clean, but their selection has shrunk. Their organic vegetables always nice.

Although Giant Eagle isn't always the cheapest, it is comparable to the other grocery stores in area. Its Fuel Perks program saves us an annual 4-500 dollars a year as you get $0.10 off a gallon of gas for every $50.00 spent.

Giant Eagle has gotten even worse lately with customer service and their rude, and lazy cashiers. Their prices are outrageous in all depts. I was raised going to Giant Eagle but lately, (couple of yrs) I try to avoid them like a plague. I use them as my "run in" store. A pack of cigarettes, quick loaf of bread, that sort of thing.

The products are well merchandised, fresh and priced competitively. They advertise weekly specials in local media so one knows what's coming up without having to go to the store. If there is a problem, they are quick to resolve it and their 'Fuel Perks' program is a good rewards promo.

Giant Eagle Pharmacy does not care about its customers, especially it's pharmacy customers that are very sick and yes terminally ill. I went to have 2 scripts filled on 9-30-2017 at 11:00 am, was told that it would take 20 minutes to fill, well I had an emergency and came at 2 pm, 3 HOURS AFTER they were dropped off, and they were not ready. Their excuse was they got busy. I was not aware that it took that long to fill 2 scripts, when I dropped them off there was NO-ONE in line for the pharmacy, but they were too busy chatting amongst themselves to fill my scripts not. I am IN end stage renal failure and very sick, I managed to get the strength to go pick the 2 up, SURPRISE they were not ready, I am seriously consider giving CVS my business, because GIANT EAGLE PHARMACY IN PENN HILLS DOES NOT CARE ANYTHING ABOUT THEIR CUSTOMERS, ESPECIALLY THE TERMINALLY ILL.

Phoned in prescription yesterday. Told would be ready after 12 pm next day. Called today, and checked status. Told they could not find the prescription. Called back and talked to pharmacy (human). Told it would not be ready til after 2 pm. What takes so long with this pharmacy that it takes over 24 hours to honor a request to fill prescriptions? And this happens with every prescription I call in, not a particular one.