Byte Reviews

What a scam. If I could give zero stars I would. They hound you for the money and the second you pay you cannot get in touch. I have not, nor will I approve my treatment plan. If they couldn’t fix anything they could have simply told me to take my business elsewhere. I have reached out over ten times to speak to someone as they claim “someone will call you back in 24 hours”…. Nothing. They got my money and then I saw the treatment plan and do not want to proceed but they refuse to answer anything. What an absolute disappointment.

Byte is the easiest option and the most affordable among other companies when I did a Google search. I had braces when I was younger. And my dog recently ate my retainers. My teeth started shifting fast. I did not want to go back to my pre-braces smile. I decided to do Byte just because my teeth had shifted. I wanted to make that correction rather than get new retainers.

I was talking to a friend who was getting her teeth fixed and it made me start thinking about my own teeth. I never bothered with braces when I was a kid. I never thought I had a bad smile and I was lucky that way. However, I did a video recently and put it on Facebook and I realized one tooth didn't look right. I thought, "I don't think that was always that way." My teeth have always been a little crooked, but maybe they're getting worse as I get older. I figured, "Hey, at least the ones on the bottom, they're starting to look like a jack-o'-lantern." I started looking at all of the companies and Byte had good reviews. I wanted to fix the ones on the bottom, but when I did the thing, it looked like they were going to do the top and the bottom.

I'm really happy with the results. I had braces two times before this, and this is the best. They look better than how my teeth looked after braces. The aligners are more comfortable too. They're easier to clean them after food or something. Once you have braces, when you eat, you have to clean every corner. It's hard. This ones, you can pop out when you're eating. And I clean mine with baking soda and vinegar. They come out completely brand new every time, every day.

When I was looking up retainer options, Byte was cheaper for the all-day plan. I got it for my bottom teeth as one was sticking forward out of place. It's brought it back in in line with the rest of them. When one of my sets had broken, we had to readjust from there and they were helpful with that process. My dad is funding it, and he was trying to get it on to our insurance, which they said we qualified for. They had to send over a form and they were corresponding on that for a couple of weeks. Then they never ended up sending it. They stopped answering my dad so we never got the insurance back for that, which is something strange because he hasn't been able to get into contact with them since then.

What a horrible company that is sales driven and once they make a sale they could care less to help you! I was LIED to when I was told my upcoming root canal would NOT affect anything and I could as a matter of fact get new aligners for FREE if needed. I have the messages stating this! Yet they don’t care that I am profoundly unhappy with my $3,000 aligners. They don’t even have any interest in helping me at this point. Please know that if you are getting any work done do NOT listen to the sales people because they are liars and after they lie to you no one even acknowledge that it happened! Please see photos attached.

I am writing to express my deep frustration and concern with Byte regarding my recent experience with the payment plan/Care Credit process. If I could provide a score of zero, I would, as my journey so far has been anything but smooth. When I spoke with my advisor, I was under the impression that I was only pre-qualifying for Care Credit and that payments would not begin until I received a balance email. To my surprise, I found that charges were applied to my card without clear communication. This felt rushed and, quite frankly, overwhelming. I realize now that I should have taken a moment to slow down the conversation, but the approach felt very much like a poor approach to a sales tactic.

First this company started okay. I was able to talk to someone in person through emails, phone calls, even a video chat. I started the night aligners. Byte claimed that satisfactory alignment will occur in about 7-8 months. That did not happen. I understood part of that because your teeth are changing and it needs be re-evaluated from time to time. The communication between Byte got less and less as my treatment went on. It was almost impossible to get in touch with anyone in person. When I would receive emails in response to my questions, I would always get someone different and some impersonal automated messages. After almost 2 years, my teeth remains unsatisfactory.

There was a little crowding with my teeth after having braces and I wasn't gonna do anything about it because I didn't wanna have something that showed up for a few months until I realized there was an option that I could do it without having the appearance of doing it. With Invisalign or some other products, they put things on your teeth. But with Byte, I like how they have the night time only option, that I could take them out during the day and no one would be able to see anything. I haven't gotten the product yet but everything has gone well up so far.

Horrific experience and app. No follow up. I emailed and sent info numerous times to be met with a different person giving me different direction. Every time it is like hitting reset on my complaint. I followed the plan to the exact detail. I did not get the "after" results like they stated. I tried getting resolution and it has been non-existent. I also tried asking for a refund and they do not reply. STAY AWAY!!!! RIP OFF ALERT!!!! SCAM!!! I should have followed my gut feeling and went with another company. I am so disgusted by the way they run from follow up. Once again, every time they reach out they ask for more photos that I already sent NUMEROUS times. It is exhausting. They hide the review link. I had to lie to their AI Bot and say I wanted to leave a 5-Star review and IMMEDIATELY had multiple review links. They protect their reviews by not allowing it unless it is vetted. Sad!!! Unethical!!!

Byte was cheaper. It has changed the smile, which is good. However, Byte should have a more realistic timeline. It's gonna take a lot longer than you think. Ask your dentist first. It wasn't one week every aligner. It was a lot longer than that for me. I'm still in them. Byte's version was 16 weeks and I might be on 30 weeks or even more. At first, the aligners were good. There was one week that it was off and that ruined everything. I had to go back a few weeks. Also, Byte gave one small supply of the cleaner for the retainers. Because it took much longer, I had to get more.

Certainly! Here’s a revised version of your feedback: My experience with Byte has been one of frustration and disappointment. From the start, the process was sales-driven, with phone calls and consultations that felt more focused on closing the deal than providing real support. Despite having orthodontic coverage through my insurance, their insurance department refused to submit a prior authorization on my behalf. I had to persistently request codes and an itemized receipt, including the orthodontist’s name, just to submit it myself.

Hello. And Byte sucks. The whole process was horrible. I got my impression kit sent it in then they stated I needed to pay and they didn't even have my dental records which they couldn't get because they changed my dentist phone number into an email which was not correct thing to do so I had to go get my dental records myself and send them in now a month and 3 weeks went by I'm calling about my aligners and no one is ever there to talk because the dentist advisor is never available. Which is a separate entity just like the dentist under byte..

I started Byte 4 yrs. ago. Beware they take on patients that they should not have. After 4 yrs. I wanted to end treatment because I have two teeth making no progress, they refused. I have been jumping through hoops with them and have hundreds of emails for proof. Now I'm in a spot where I'll need to pay for traditional braces. It's a waste of time and money in my opinion. They also send you free product if you write a "good review" on these sites and send them photos of it. I feel like I've been lied to & deceived. I would not recommend this company to anyone.

The experience I had with Byte was a not so good one. To make it super brief, I paid under $20 for impressions and returned them for review. A treatment plan was created and that’s it. I never turned in Dental records, nothing was manufactured and I already started making monthly payments. In the midst, I went to see a dentist. We discussed my plans and goals and I decided that I will go the route of braces instead of aligners. I quickly informed Camrey, my Byte rep as soon as I found out and from there it was a nightmare of trying to get her or someone else to call me back so I can discuss canceling treatment and getting a refund from the several hundred dollars I paid with NO product.

I looked up Invisalign stuff, and I saw the Byte was a bit cheaper. So, I thought I'd go with that. I had to go through three sets of retainers. I had a bit of trouble with them at first. Byte aligned my teeth in a way where I couldn't close my mouth all the way. It was one of those things where I got one free set of refinement aligners. But they put them in wrong. They didn't fit my teeth. I had to get another one in. But they also didn't straighten my teeth right. It was 2,000 up front and I had to pay an extra 750 for the fix. I had to get it redone the third time. I didn't have to pay an extra amount to get them fixed.

I am very disappointed with the services at Byte, I was shown a 3D model of what would be my teeth after treatment and was so happy at what I was supposed to get!! After the entire treatment from December to May my teeth were still crooked at the bottom even though I had worn my aligners every single day all day minus maybe one or two times. I’ve contacted support but since I had already gotten a retainer (after assuming it was going to be the very last step at getting my teeth straight like it felt like it did with the top teeth) they won’t help me. Now I'm stuck paying 2 grand for something that didn’t even work. Very disappointed and I will never recommend anyone to Byte.

I've been with Byte for a year and a half, and for the most part, I'm happy with the results. However, I've been waiting forever to see if I'm done to get a retainer. I'm not getting too much of a response at the end, but all through the rest of it, it was great.

I am aging, and my teeth are starting to slip, so I tried to go back to what I used to have and signed up with Byte. The signup and doing the impression kit were easy and they were very attentive during that phase. However, I've been with Byte forever. I've gone through the program twice 'cause it went wrong at first. The first time threw my bite off completely. I had to redo the kit, and then they sent me the revision kit.

They first sent the aligners to me that do not fit correctly on the top and will not fix them. They wanted me to pay an additional 900 fee to correct their mistake. Stay away from this company at all costs!

Byte was advertised with my benefits through work, and I've been thinking about doing something for my teeth. Since I've had braces more than 20 years ago, some of my teeth had come out of alignment and were starting to push each other into different directions. I needed to get that fixed, and it was gonna be partially covered by insurance. Byte's customer service was really responsive for the fitting process. The molds were too large for my mouth and they were really quick to send me new ones that were smaller. So far, I've been able to get real people on the phone without much problem.

When I reached out to Byte, the customer service and response through text were helpful. I also like how quick their response was. I had braces when I was younger and there was one tooth that I wanted to fix on the top since then. I would put them in after I put my kids to bed at 7:00 and then wore them throughout the evening and overnight while I slept, and then took them out when I woke up in the morning. All the results were what I hoped for and I'm still waiting for one more set of my aligners to come in the mail.

I wanted to have straighter teeth for a perfect smile and make sure that I'm photo-ready. I tried Direct Smile, but the aligners were not a good fit and made my mouth hurt. When I first tried Byte, the aligners fit perfectly. I couldn't tell anything was in my mouth. I wore them at least 23 hours a day. I only took them out when I was eating or drinking. When I take them out, I make sure that I put them in the container so I can make sure I don't forget them. When I put them back in, I never notice they're in my mouth until I'm about to eat. I forget about it, that they're there. If others want straighter teeth and quicker results, I will advise Byte.

I started with Byte in 2020. Initially, it was a pretty decent experience until it was towards the end of my treatment. I required more treatment for my bottom teeth, so I was supposed to have extra aligners. I took my pictures and I don’t really know what happened from there, but I was too busy to chase after them and ended up not finishing my treatment. A couple of months ago, they contacted me and told me that I could get back in treatment For $700 And redo my treatment. Now that all is said and done, I see that they are trying to send me retainers to put on teeth that never got finished and are still really crooked. Why would I want to put retainers on crooked teeth and why would I spend $700 on it? I was sold on it by somebody who I thought was actually looking at my records but now I realize that a lot of their communication is done through AI.

I am happy with the results of Byte, but unhappy with their customer service. I purchased the package that came with 10 post-treatment retainers. One of the retainers that was shipped to me was defective, and I am going on 6 months trying to get it replaced. Their customer service has now twice given me a code to replace the defective retainer, and the first time it got hung up in their system and I had to spend quite a bit of time re-explaining the situation. They gave me another code to re-order, and it has now been 4 weeks with no indication that the order is being fulfilled. So it's fine if you don't have any issues that need help from customer service, but if you do have issues, it can be a lengthy and frustrating process.

I initially wrote a one star review for this company. We sent my son’s impressions in, they congratulated us on taking the first steps to a beautiful smile, we paid in full, and then a week or so later they informed us that they couldn’t treat HALF his mouth. That was the whole reason we were using them to begin with. I requested a refund since they couldn’t treat half his mouth and they not only refused, but the customer service rep I dealt with over email was heartless and rude. Not once did he say, “let me check with my boss” or “let me investigate your case a little further…” No, he just repeatedly sent me a copy of the consent form we signed (which we signed believing we were getting whole mouth treatment!) and offered us a $400 refund out of the $3200+ we had paid.

I didn't have any pleasant experience with company BYTE.COM and I would NOT recommend it to anybody. The way they treat people and their customers - just horrible...People that work for BYTE support team obviously do not care about any poor reviews that their behavior might turn into... Oh, well, worst customer service, delayed smile results and anxiety from just mentioning mail-in-aligners...from Byte.

The aligners worked, 15 steps made minor changes/straightened my smile great. My only problem is I paid in full $700 for retainers and won’t send, I’ve requested for months. They keep emailing me to take photos, I send photos and still no retainers. DO NOT PAY FOR RETAINERS. They don’t even refund nor send them. They took my money.

Stay away from this company. Very poor communication. Extremely slow to respond. It has been multiple months and the product still isn't shipped. They were happy to communicate regularly to take my money, but refuse to give a refund despite not delivering ANYTHING. Buyer be warned.

I used Byte to try to fix a large gap in my upper teeth. I went through the whole process, did my impressions and got a proposed treatment plan with a 3d model showing the gap would close over the course of a 9 week treatment plan, so I pulled the trigger on the nighttime aligners. I followed every step, the aligners fit terribly, were uncomfortable and painful. I continually reached out to Byte to let them know and was told to keep going. Finally by step 5 out of 9 I noticed the gap in my teeth hadn’t moved at all. So I took a look at my step 9 aligners and the gap was still there on my final step. No different than step 1.

Terrible customer service and my teeth are still not even close to as promised. I flagged my concerns about a month before I was scheduled to complete the treatment plan and was told they couldn’t discuss a touch up until after it was done. I completed it, and then it took three weeks and 3 rounds of photo submissions to get approval for a touch up. Now they’re telling me it’ll be up to 4 more weeks before I get the new retainers so that’s nearly a 2 month delay in treatment. Furthermore they’re not taking any new impressions, just basing it on photos which concerns me. Definitely not worth $2K+.

I've been using Byte since April 2nd and I noticed a little change in my bottom row and not much on my top. I got sent 15 treatments. I'm on 13 on my bottom row and I stopped at 9 on my top row.

BEWARE AND DO RESEARCH! I will say the experience was great and super easy, but at first they told me I was a good candidate. They gave me my treatment plan and pricing they were very pushy about getting me to pay. The whole cost was about $3500 And right before I was ready to commit, they came back and told me that I was only a candidate for my upper Arch. My price was still the same however they told me I qualified for $500 discount. Just be careful and wait to get all the information before thinking about paying. Ask all the questions! You know the saying "if it sounds too good to be true"..

I had braces as a kid, and then wore my retainers and my retainers didn't really keep the teeth in their proper position. My front two teeth just spread. So I had a small gap. Not noticeable to most, but it was very noticeable to me. I wanted to make sure I got that closed up and was able to do so with Byte. I did the night-only aligners. I wore them for about 10 hours. I wore them after I brush my teeth at night, and then until I brush my teeth in the morning. I had no pain at all. Very comfortable. Never had any issues with the retainers not fitting properly nor hurting my gums at all. I've got to the point where my teeth are back to being straight like I've always wanted them to be and there's no gap. The process has always been smooth and easy. I never had any issues with Byte. It was a great experience. The results were pretty quick too. It's very cost-effective and the best option for the budget I had in mind.

I checked the reviews for Byte and checked the Better Business Bureau. I found great reviews, did the consult, and got approved. I finished on the 18-week and now I'm on the retainers. Everything was good, except for towards the end when something went wrong with my app. I had to call and get that all fixed. But other than that, everything was great.

Byte seemed to be a cheaper option for me. I wanted to improve my self-esteem and I also wanted my front teeth to be straighter. There was one protruding. For a while, the app went down and it took a while for that to come back up and that was an issue. The only other issue is that sometimes when I send pictures in, it says that there's gapping. But they feel comfortable to me.

I've been using Byte for three months now. I finished the top. I'm still going on the lowers. But the top didn't fully straighten as much as I'd like it to, there are still a couple of teeth. But they told me that they would send me more retainers. Everything's been great with their customer service. It didn't ever feel like I was talking to a computer. They were all super friendly, helpful, and they answered very promptly.

I chose Byte after my dentist quoted me $8k for Invisalign and there was no way I could spend that as a college student at the time. I chose byte and spent little under 2k. Still costs a lot but not close to other companies. My top teeth were straight but my bottom were pretty uneven so that was my main goal. My treatment started in October and was supposed to end in April. In the middle of my treatment I found tons of reviews from other customers saying they all had to extend their treatments due to it not fixing what it was supposed to which was a red flag. I reached April and two of my bottom teeth were completely out of line still. I had backtracked in my retainers, wore them over the recommended periods, and used the hyperbyte tool they give you for help. None of this fixed it so I had to contact byte.

Upon initial eval, I was told 6 months to straighten my teeth; I am currently in year 4 of treatment. Very difficult to get an answer, and when you do, you get different answers from multiple sources (phone call from rep, email from clinical team, another email from what seems to be an automated source; oh, and once they respond weeks later, you have 72h to respond or your warranty is void). Once you get a final answer, it takes approx 3 months to get the new aligners, take pics, send molds, etc. In the end, my teeth are significantly straighter than before, although not "braces" perfect. Basically I'm done dealing with them so I said they were straight enough. Must be diligent and a self-advocate to use this company... And have A LOT of spare time to deal with all the phone calls and emails. I had it to do over, I'd just get traditional braces.

Buyer run. Money pit. Terrible customer service. Jump through hoops. Even paid extra for insurance, which by the way isn’t actual insurance. Fraud all the way!!! Had a dental emergency, had to pause treatment, they didn’t care. Want me to pay another $1300 even though I wore my aligners every night while paused. You will not get what you pay for. They half straightened my teeth then said, all done. They do not want to give you what you pay for, nor respond to you timely.

Byte is a huge scam. Kept pressuring me multiple times a day to sign my treatment plan before it expired so I signed it, only to discover that the plan doesn’t even straighten my teeth. I was not informed that byte wasn’t even addressing certain teeth. My treatment plan doesn’t include any movement on my bottom teeth which are my most problematic area. Called them about my concerns and they gave me a vague answer telling me that it’s early on in treatment. Want to see the before and after for my $2500 plan? Can’t tell the difference? Me neither.

I had braces when I was younger. I did not properly wear my retainers and over the last couple of years, I've noticed slight changes in my teeth. Most people wouldn't notice them. They were something to me. So, I was looking for a solution to that, but one that I wouldn't really have to wear during the day because I deal with a lot of clients. So, having the night option with Byte was really beneficial for me. So far, my smile has improved. I feel like I'm a little bit more comfortable than I was with my small gaps. So, overall, it's been a great experience.

My first round of Byte did not straighten my teeth as promised with 12 steps. I got a new set of aligners free of charge with 14 steps. I made it to step 9 and then my step 10 would not fit. Also my step 11 were in my step 10 bag (clearly, poor manufacturing practices). I had to send multiple emails with multiple pictures and Byte never resolved my issue. They just kept asking for more pictures delaying my treatment. I have tried multiple times to end treatment and just get a permanent retainer and once again they just keep asking for more pictures. I don't have time for this! You can also tell the email feedback is from AI.

Byte works great for me, and I've recommended them to people already. My teeth are moving, so I figured my mouth is gonna hurt, but usually, it only hurts the first three days. I only have to have them in at night. I'm on week four, which is still in the early process, so I'm not in love with my smile, but we're getting there. The lady I spoke to to get me to this point was super helpful, and I receive messages from her every once in a while.

I had braces multiple times and I chose not to wear my guards for 20 years. I started to see changes that I didn't like and my dentist pointed it out to me. But I didn't wanna spend $5,000 or $6,000 on corrective procedure and Byte seemed affordable. Then, I found out that my insurance would contribute some money to it so it made it a little even easier to push the button. I still have about a month but I am happy with the process and the result so far. I see changes every week so I feel like it's going in the right direction. Also, it's easy and nice that everything is there that you need. But they do a check-in once a month and I started to do the check-in last night and it failed on me. I went to hit the button and it locked me out and wouldn't let me go in.

Byte is worth a try. It’s still a work in progress, but I have noticed change. I feel my teeth will be where I want them. It's almost closed already, compared to how it was at the beginning. I'm impressed.

I was very excited about having a better smile and straightened teeth, but after week 15 the support team let me know that my aligners was a poor fit (had air gaps) and they refused to send a new molding kit to have a better fitting aligners. They also told me now I don’t bite right (For a month of back and forth messages and pictures with support team). They refusing to send me the rest of aligners, they don’t want to refund the money either. Worst customer service (brought me high level of anxiety without explaining what exactly wrong with my teeth now, only told me to stop using Hyperbyte).

I purchased about 45 days ago. Sent in the molds along with the requested pictures. They ask for new pictures so I send those in. They keep just sending me the same email saying they need me to redo the pictures. No explanation of which picture. No explanation of what I did differently than the example photos. Nothing. Can’t respond to their texts or call anyone. I heavily regret my choice. I had thought going with one of the more expensive options would mean better customer service. I was very mistaken.

My 6 month process started in 2022 with Byte, and almost 2 years later and still looking the same. Please don’t waste your money, they will not refund you and then you receive zero response. I even did 3 different impression sets and had two sets of aligners sent to me. You think you’re at the end of the sets and they either don’t fit right or not at all. Unless you don’t care about spending $1000’s of dollars for nothing then just go to an orthodontist. Oh I had braces years ago and just needed a gap closed in not a serious issue and they got their $ and left me in the dark. So disappointing and hopefully I can prevent someone else from making the same mistake. Stay away.

Customer service is awful and nearly nonexistent. They shipped to my old address even though I had notified them well in advance. They scheduled my impression pick up before the impression kit was even delivered. I asked for a refund and their AI bot customer service told me they don't issue refunds even if I never got the impression kit to begin with. Very scammy.

Total Scam. So after I pay for the impression kit then go back and forth for weeks after getting texts twice a day from Derek, finally make the decision to pay and apply for credit which affected my credit score THEN you have a dentist look into my plan? This is utterly insane and unprofessional. I need to move one tooth and my plan is too complex? What a total scam. So disappointed. Really thought this was a good place but I've learned. Now I will be a beacon for anyone else that is considering Byte.

I’m going to try my best not to create an entire essay here. I regrettably signed up to trust Byte to “conveniently & effectively” straighten my honestly not horribly crooked front teeth. The first 10 sets were ok. I however was constantly forced to go back & forth with customer service on how to make them fit better (by the way, they would only tell me to file or cut them in the back & that never helped, thus making me only contact another random customer support representative again & again)… They finally (& obviously) got tired of hearing about the constant issues themselves & offered to send me a whole new impression kit. I waited in my practically disintegrating number 10 set of aligners while all of this was getting “resolved” for well over the time the plastic things were even meant to last, but was eventually sent a new box set of aligners to continue with.

Byte responded and agreed to resolve the issue.

I saw Byte was a cheaper option than the Invisalign. So I went for Byte instead of Invisalign. The impression kit had a cheap price. I like that it was money back. It was simple, too. I did the impressions and sent it back and I got my results right away. They told me my price within two weeks. It was a fast reply. I like that whole process where I got a doctor or a dentist to look at it, and I got the option of whether to do day or night because, with my job, I can't wear them all day. Getting the night ones was good. I feel like it's working. It's a slow process for me, though. I don't have that much to go. I have 15 in total and I'm on set two. I'm in the beginning part of it. They always reminded me and kept reminding me. I also had the option to opt out of text messages, but I knew if I kept it, I would be more likely to get it, and I did. And I'm grateful that I bought them.

I began my treatment to correct an overlapping top front tooth. I started wearing my nighttime aligners in January, 2020 and never missed a single night as it was I really important to me to have good smile. After experiencing a long period of severe frustration, I stopped wearing them after 2 years and 5 months of treatment. I did not have good results after completing the first set of aligners. I was told the guarantee did not provide refunds, only further treatment.

I did an impression kit with Byte. It was a terrible experience, but it is whether you're in an office or on your own. I did the plaster and it was not fun. The camera also didn't work super well the first couple of times. It is hard to use by yourself. But Byte has been really easy to use and it's been a good experience.

My experience with Byte has been easy. I have to wear them for 22 hours a day and it's fine. I have a little lift, but that's okay. It's supposed to help with my jaw pain. That's where we wanna have it. But I'm okay with having straight teeth too. I'm on my second set of aligners. I just started. But I'm supposed to be done with my treatment in August. It's also very affordable and it's a good option if you wanna set up a payment program because they have that option.

My experience with Byte has been good. Overall, the entire process has been going well. I was supposed to finish last June, and I'm on my second to last retainers right now. I had to have some of them redone that put me back a while, and then there have been two teeth that have moved slower than anticipated. I've had to work significantly longer than they originally quoted. But everything's been moving and it's been progressing.

Byte's process is very convenient. There's no pain and it improves the teeth alignment. I'm halfway through the treatment and still have 11 weeks left, but I've noticed some improvements. I'm happy for now.

I'm using the impressions from Byte and it's working out well. I had gotten a coupon to do the impressions to see if that would be a good opportunity and so far, it's been a good experience. The quality goes along with the price. I didn't research it a ton, but it seems to be comparable.

It breaks my heart that I invested 3 thousand dollars with Byte so that they can help me with my insecurities. I expressed to them how much I wanted a perfect smile. Sadly their product absolutely did not hold up to anything they promised. I had to get emergency oral surgery the doctor prescribed me amoxicillin and told me to give it week before I start using my retainers again so that my mouth is fully healed. Who in their logical mind would go against doctor’s order and put plastic retainers that hold germs in their mouth anyways in order for BYTE PRODUCT TO WORK.

My aligners didn't fit from the beginning. I was told just to "bite down hard, if the liner breaks we will replace it." After forcing several different trays over my teeth, at some point I couldn't do that anymore. When I was unable to force my next ones onto my teeth, I kept wearing the last ones while trying to find a solution with the folks at Byte. I was told my teeth were "tracking properly" and just to keep forcing them on. Or to use some warm water to manipulate the aligners. I sent in photos. They told me my teeth were NOT "tracking properly". When I expressed my frustration at having told them this all along, they wrote back "After further review your teeth are tracking correctly." I threw them away at this point. I knew I would not get help. I continued to pay off the bill in full.

I've had braces before and I needed to fix my front teeth. I'm on week nine with Byte and I've seen some improvement. The foaming whitening also makes my teeth white. It was a nice part of the kit that I received it with. Their customer service has also been very helpful.

Everything went well with Byte and I really enjoyed the services. I enjoy how fast and no contact it was other than the text and the people who would reach out. I'm on step three and some of the lower teeth have definitely started to go back into place. That's something I'm very happy about.

I ordered my impression kit, completed it and sent it back. I got an email telling me that I was a good candidate and all that was left was to speak to my rep, review my treatment plan, and place my order. So, I got in touch with the rep. We went over treatment options, and decided on the right option for me. She had me secure financing, approve my orders, and pay $2499.00 for the aligners. She tells me they're going into manufacturing and I should have them in 4-6 weeks, but possibly as quick as 2 weeks. I tell her "Great!".

Byte is one of the most disgraceful companies I have ever dealt with! They took my impressions and told me that my aligners would work for my teeth. After 3 days in, I found out that my bottom teeth were not candidates for the aligners as they would need more extensive work. Byte sent me an email that all of my money would be refunded and they only refunded the money for the impression kit. I have made numerous attempts to contact them and no one will answer me. Absolutely horrible customer service.

So far, I like Byte. They are very affordable and have different payment plans. Sizing wasn't hard, but I had to keep redoing it because I wasn't biting down hard enough. Byte sent me free ones until I got it right. It didn't take long for them to send me my aligners, and they sent half of my treatment plan so I didn't have to wait. Setting it up online is easy. I like how it reminds you to use your HyperByte and tells you when to change your aligners.

Byte is easy to do at your own pace and at home. You don't have to worry about going to a dentist or an orthodontist. Getting sized in the mold was super easy as well. You mix it, roll it into the molds and time it. I wear the aligners 22 hours a day and the only time I take them out is when I eat. They're super comfortable. I'm almost at the end of my 16-week treatment plan and my teeth are back straight. I have the last one coming.

I went with Byte because it was no in-office. Everything was remote. Once I gave them a down payment, they sent an impression kit, and I sent it back. Within two to three weeks, I had a set of 21 aligners. I wear them overnight and I take them out for breakfast. And when I'm done eating, I brush my teeth and put them back in. I usually work through lunch, so I would take them out for dinner and put them in. So, I got them in 23 hours a day. My teeth are much straighter. They're not exactly where I want them, but I'm more confident when I smile.

I started my Byte journey in 2022 as a 20 year old and finished in 20 weeks. It is a bit uncomfortable at first and you get past the lisp pretty quick. With a student discount my set was a little under $2,000 and 100% worth the money. I have crowding on my front top and bottom making me self conscious as a waitress talking all day. I now get compliments on my teeth and am so thankful for Byte! I now regularly go to the dentist and they were surprised at how accurate the byte retainers aligned my teeth and fixed my crowding.

My treatment plan was supposed to be 18 top aligners and 6 bottom. After the 6th week, bottom teeth were not straight. Spoke by email or phone to 15 different representatives in 6 weeks, plus a video call. After each call, they request more photos to delay sending a new mold. I sent photos plus a video, 9 times in total but they still kept asking for more. I rarely write reviews on products but I would like to save someone $2149. Use Smile Direct. My husband had no issues with them. Sorry to say zero stars from me.

I like that I can wear the aligners during nighttime 'cause I find it hard to talk. I can definitely tell that something is in my mouth, and I would hate to have to go through my day talking to people with that in my mouth. I wear the aligners from 9:00 at night till 7:00 in the morning, and my only complaint is some of the aligners are rough on the edges, so I've had some sores on my tongue and my gums. It would be nice if Byte could file them off and make them a bit smoother and not so rough on the ends of it.

Put me through the financing process, got a hard pull on my credit just to cancel my delivery after it was already sent. Stay away from these people. Absolutely terrible customer service. They won’t even speak with me.

I've been in the program for nine weeks now and I see some good results. I see a difference in my bite and my smile. I do the all day wear, besides when I eat, and it's comfortable. They're trimmed well and they're not scraping your teeth or gums.The follow up was good before I joined and during the whole beginning process but then I thought I lost my HyperByte and I messaged the person that signs me but I got no response back and still.

I went through Byte’s Instagram to their website and I liked the way everything looked as well as the price of things. My teeth are crowded in the back as well as in the front a little bit. They're crossing. Starting the process was not painful but it can be a little sore whenever you put the new pair in.

Byte was a lot lower priced and a lot quicker timeframe to see the amount of improvement than the other option I looked at with my orthodontist so I went with them. I wear them a minimum of 22 hours a day and I take them off to eat breakfast, lunch, and supper. You get used to it and there are times I forget that they're even in there. Also, there's hardly anybody that I've come along that has noticed them in my mouth whenever I'm talking to them. My husband has to get real close to even realize I have them on. I was able to notice a change within two days and I was really surprised. It used to be a struggle to even floss. My floss would just break and tear up and now it just slides through and does what it's supposed to do.

I received my kit from Byte five days after I signed up with them and it was easy doing the impressions. I have two more retainers and I'm happy with the process and the results so far.

I'm using Byte and I've had it for four months now. I'm on my last one. The results are good. My gap is closed.

I'm going on almost a year with Byte. It's way behind than what initially was supposed to take ‘cause my teeth did not straighten like they were supposed to. They just sent me more aligners to try to straighten out the problem. Now, they are significantly straighter. I still have a month left and I'm hoping they're completely straight by then.

Updated on 06/25/2024: It's much more worth it to get in person aligners as I don't advice this whatsoever. This is a scam... The customer service is a big pain to deal with. They said this would take 6 months, here I am almost 2 years later having to deal with this. So I was satisfied with my top teeth and completed them, but I have been dealing with my bottom teeth and then I ordered retainers for my top teeth. My bottom retainers also got sent to me anyways and they decided to end my treatment when my teeth are still not aligned. I reached out to them and they are telling me I ended my treatment, which I never did, and that I have to pay $768 to correct what they didn't do.

I started with Byte over 3 years ago. I thought it could be easier than braces, because my teeth were already relatively straight, and I viewed it as fine tuning. I was told it would 6 months. Obviously, that didn't happen. They also aren't providing me with resources I needed to continue trying treatment without additional costs, so I think I'm done. Just get braces.

The customer who said they are pretty sure Byte does not look at photos and check ins is probably correct. I had those same thoughts as I have moved through the process. You get to a stopping point and someone will ask for pictures you sent in during check ins and will require photos of past aligners that you also previously provided. I was finished with the treatment and I could not bite down molar to molar. They had to send me a new impression kit and a new set. I have gone through the entire treatment they sent me and my molars mate top to bottom better but my lower front teeth are still crooked.

:( I had much better experience with Byte during my son's treatment, but not so good this time around. They sent impression kit quickly, but after sending the impressions, byte has gone cold and unresponsive.

My experience with Byte is going really well. They were very responsive and helpful. Everything was online and over the phone. They gave me updates and were doing everything. They were very attentive. I wanted to straighten my teeth. I'm on week five right now and it's going really well. They're shifting. They're a lot wider.

Byte has been working great for me. I'm almost done with the first set that they gave me. I'm coming up to the 11th or 12th week. I've definitely seen a change and I've gotten comments also. It's worth it. It's been a smooth process. There was an issue I had with my aligners. They cut into my gums pretty badly in the front. But I would just file down every set I have for 30 minutes. But that was the only thing. Although, I found the HyperByte a little questionable because I'm not sure exactly how helpful it is. I know it says in the little manual what the HyperByte does. But I've noticed there's been a week where I won't use it, versus a week where I use it and then it's the same. I don't really feel a difference. I'm not sure how helpful or effective the HyperByte is.

I was improving spacing after not having a retainer for a few years, and I definitely see an improvement with Byte. Now, I'm just waiting to see how it is at the end.

Two years into the treatment, and the problematic tooth for which I signed up for the service, is still protruding. The so called clinical team gave me a run-around for nearly 8 months; with taking numerous impressions, and countless photographs of the so called "progress", and now that the full amount has been paid, they are ignoring my requests, and pushing me to request the retainers, apparently according to them the treatment has been completed. I will have to go to an orthodontist now and pay more money to correct what these scammers promised to, and didn't. Pay the full price for a reputable service; saving a few hundred dollars will not be worth at in the end.

I liked the easiness of navigating their website, reading the information, and signing up. It was simple. When I pulled the tops out of the second set that I had, you could see my teeth move a little bit. So far, Byte has been really transparent, and super on top of getting the information to you and asking how things are going. The price was also transparent and everything you add extra was all explained. Then you get discounts as well. So far, the whole process is as simple as it gets.

I like how user-friendly the kit is. I've been very pleased.

Byte is affordable and I like the results I saw. It's been good so far. I'm on my second retainer thing and they fit nicely. It doesn't give me any headaches. I like how it didn't hurt like braces. Because I've had braces in the past but my teeth shifted back, which is why I opted to use Byte. I also like how easy the process was. Even though I didn't speak to anyone directly over the phone or in person, there was still that good communication through text or email.

Would rate a 0 if it was an option. I have Invisalign, and Byte. Byte is seriously awful in comparison. No customer support, unless you go on Reddit to dig and find the number- but it ends up not mattering, because they have non-existent customer service or IT. No ticket numbers, no escalation, no replacements. Phone support hangs up on you. Flimsy, unreliable product.

The whole experience started out well and my son’s teeth look amazing but he can’t seem to get those retainers. He’s backtracked so many times on the same step. I can’t get answers to questions or to speak to someone who knows more than a prompt on the computer. I wanted new impressions since his lower retainers are loose and have air gaps on the anterior but fit down on all other teeth. I can’t make his grow vertically anymore than they have. Maybe one day he’ll be in retainers before I just take him to an orthodontist who will answer questions and point the issue out. I give 0 for replies from someone who can answer questions and 5 for the way his teeth look. The next 0 is for lack of listening to the customer and refusing to answer questions.

I'm on week seven of my aligners and I have one week left to go and then I get my retainers. I've seen major changes in my teeth. I only got one tooth left that's supposed to be moving in the next week. I really like the results. I don't feel like I have to hide my teeth anymore. The only thing is the app keeps messing up. Like right now, I'm on week seven and I messaged then talked to somebody about trying to get it moved, because it says that I'm ready for my retainers. But I still have this week and next week before I can actually get my retainers and it won't let me do anything. The app is kind of confusing. But their reps are pretty helpful.

Byte works well and it's a little more effective. Over the past few years, I've noticed a little difference and a few teeth going off-centered. So, I wanted to fix that a little bit. Wearing the product every day, I could feel the difference. And when I saw it in a week, I could see a huge difference in my straighter teeth. Usually, I wake up and put the retainer straight on, or I already have them on throughout the night. So I go out throughout the day and take them off as I eat. I just keep them on or take them off when I'm about to go to sleep. At first, the retainer was uncomfortable because I have something in my mouth again. But I got used to it. It felt super easy to get into the habit of doing that.

The process of getting sized was super simple and all of the instructions were very well explained. I wear the retainer for at least 20 hours. I wear them all day except for when I eat and sometimes, I forget that I even have them on. Also, I feel like there's shift happening with my teeth. I still have a couple of weeks to go, but I am happy with it so far.

This is my third time with clear aligners. I got the impression kit within a few days and it took two weeks for the aligner. I would recommend Byte. The login portal isn't the most user-friendly though.

I went through SmileDirect, and they had to do a new set because their first set didn't do what they said it was going to do. I was finished with them, and then things happened. I couldn't wear the retainer. My teeth moved, and I was not happy. I didn’t want to have to do two rounds, so I went with a different company and chose Byte. They do check-ins. However, I am convinced nobody looks at the check-in pictures because I was on step 20 of 24 and they pushed me back down to step 12 to see if they could get my teeth to do what they wanted them to do. I know how to wear aligners. I just keep them in my mouth. It's not rocket science. After two months of wearing the same aligners, Byte said, "We'll send you a new impression kit," so I'm doing a second round. Their customer service leaves a lot to be desired. My interactions with the clinical team have also left a lot to be desired. I should have been done with my treatment last June or July.

Byte's price is right and they had good reviews as well. My teeth are crowded. It was nearly impossible to floss, and I'm a daily flosser. My teeth are really tight, uncomfortable, and one of them even chipped because they seemed to be getting tight. I am really satisfied with the way things are going. The customer service is phenomenal. Support is wonderful. They check in constantly. The product is good. I'm happy with it. Their financing options are wonderful and so easy. I would tell others that Byte would be the way to go.

Signing up with Byte was smooth. I ordered the kit online and had a couple of folks reach out to me via text, offering their assistance if I needed help. There were very detailed instructions about how to go about taking the molds. They also kept me very much in the loop on the process of what was happening once I sent them back. Once they developed the treatment plan, then they reached out again to see if I was ready to move forward. I wasn't quite ready then. It was right around the first of the year. But they were very cool and understanding about that process. I have started the process and I'm a couple of weeks in. The process was easy. My biggest anxiety is just taking the aligners out every morning. But I found a YouTube video that explained how to do it. I've been fine ever since.

Although my teeth have been mostly straightened, I find the Customer Support to be very poor. Any communication takes days at best. When you call, they tell you to email them, then no response for over 5 days. When you email them, they automatically respond & tell you to contact them through the website, which tells you ultimately to call or email them....AAAAAAGH.

I wanted my tooth next to my front tooth to move up a bit, and it's been moving up good so far. I like the check-ins, and communication has been good. Every time that I've needed to talk to someone or get something, I've gotten it fast. I needed to get a shipping label yesterday, and Byte already emailed it to me. I'm almost done with my aligners, but I lost them and they got destroyed. So, I had to get a new pair. I’m about to mail in my new impression kit so I can finish off the rest of the process.

I have invested 3 years and gone through 4 sets of aligners. My issue was crooked bottom teeth. Some overlap. Byte aligners are clearly not right for my type of alignment requirement even though Byte asks you for photos before providing the kit for aligners. There is no continuity between dental assistants, they don’t have time to speak with you. They don’t read your history, but start over with the same boiler plate questions. They have screwed up the alignment of my teeth in my gums. I have never been more dissatisfied with a company in my life. If you require more serious alignment don’t use Byte.

IF you want to actually fix your teeth please do not use these. It is convenient, up until there is an issue with your progress. You pay upfront, and then they only send you half of your aligners, so you are ripped off from the start. Then when you address an issue with customer service they are only focused on coming up with any way they can to tell you YOU voided your warranty. I had to wait 2 months for the rest of my aligners to come in the mail, and during that time my teeth had started to shift back, lost all progress and because I didn't keep one of my sets of old used aligners my warranty was voided.

I was excited to get started with these aligners and had excellent service BEFORE I paid. Once I paid ($2149) I have received ZERO customer service. I was assigned an "advisor" (Frank **) who was more than happy to help me and even said he was going to expedite my product because it was a pleasure to work with me. I have tried to contact Byte numerous times via email, text and phone, for weeks now. My order and payment was confirmed and two installments have been charged to me, however, I have not received my aligners and I can’t get a response to save my life.

I began my journey with Byte with excitement and dedication. When I was about midway through the trays, I went to change out to a new tray and it was a bit tight going on. When I snapped the top tray in, my very back to right tooth cracked. I even heard it. After tons of pain beginning a Friday night to Monday, I finally made it to the dentist to be told my tooth was cracked. I had been in so much pain that I just couldn’t wait any longer for it to stop with antibiotics so I had it pulled. I ended up going to an orthodontist and start Invisalign so I could be treated by a live person. Byte was a total waste of $2000 that I am still paying. It really started off good and I had great hopes. I would never refer them to anyone, ever! It’s hard to get anyone to help you and they reply with emails that don’t even pertain to what you typed up. Just don’t do it!

Why is the HyperByte $699 to purchase WITH an aligner plan ONLY and $399 to purchase a replacement? I purchased the treatment plan and no one told me I could not use the HyperByte if I had certain medical conditions prior to the purchase. I asked for a refund for the HyperByte and now they're refusing to provide proof of the actual price for the HyperByte. The website has conflicting information and management could be more polite and understanding.

Byte's process was easy and I could do it from home. Having kids and everything, it was easier than having to go in. I got everything well before it was supposed to be here. They have very clear instructions. When they sent the messages, they had links to videos that you could watch to do it. I have a big gap on my bottom teeth and I can see a difference so far. The ones I wear are all day and night ones. They're 22 hours a day. I just take them out while I'm eating, and then brush and put them back in. The process is not as painful as I expected.

Byte works more for me because I'm in the military. Now, I'm on week three and their app is very helpful. I try to follow along with that and they also send me emails. I've had no issues so far and I have recommended Byte.

I've had to be refitted three times now and it's a bit frustrating in the sense that I would get to about step 7 with a set and then there would be gaps between the teeth and the aligners. I would tell somebody about it and they would have to send me out a new pack. But at the same time, I understand that it's more or less just the process. I just started wearing each try two to three weeks at a time to make sure they're really set in stone. I'm moving a little bit more slowly through them this time. But I do feel like the profile is moving towards more of a straight profile and my front teeth feel less crowded.

I prepaid. So basically once they got my money and sent me my aligners they were done with me. Around tray 10, the top aligner did not fit. I woke up and my front eyetooth was black. I freaked out and went to my dentist. Who told me to stop wearing the tops because it was cutting off the circulation to my tooth. I contacted Byte about getting the tray adjusted, etc. Long story short, they told me that it was now the problem of my dentist and that he needed to fix it. My dentist offered to sell me Invisalign at $5,000. In any case, the bottom trays never straighten my slightly overlapping teeth. They look exactly the same. With my top teeth, I has one tooth that was slightly recessed behind the other. The second tray pushed the recessed tooth back even farther, so now it is even more pronounced.

The instructions are clear and understandable. It's very leisurely. I just have to change the retainers every two weeks. The app is there, so that also helps. The customer service is reachable and responsive. They're fast. The results are noticeable. So, it helps with confidence.

My husband did the original aligner molds to see if he would be a good candidate. The company replied that he indeed would be a good candidate so we secured financing and proceeded. We received the first 15 aligners for the top and only 1 for the bottom. At first we didn’t think much of it because we assumed they were concentrating on the top first. Well, when we received the next batch of uppers and no bottoms I questioned that. Also, with taking the same cheaply made aligner in and out multiple times a day, it had torn. So I contacted the company about when he would be get the bottom aligners started because of the tear.

I would highly recommend Byte. It has done me a lot of good, and it has worked well with everything going on in my life. Everyone has been wonderful from the beginning and anytime I've had to call. My aligners have all been all right. There have been a few that were loose, but they've all worked well. I only wear them at night time. I put them in at 8 o'clock, which is a good time. I wear them until 7:00 every morning. It works out well with me because of work. My teeth are starting to change well.

I had a really good experience with them. First, I had to send them pictures of my smile and impressions of my teeth to make sure I was a candidate. Once they confirmed that they would be able to make a treatment plan for me, we got it all set up and they got the product shipped really quickly. I'm using the aligners and I'm really enjoying the way my smile is looking.

Byte was the least expensive out of the few options that we considered and we're happy with it. My daughter’s teeth weren't completely straight. It wasn’t super bad to begin with, but the aligners are working. We're halfway through the process. She likes her smile and she's happy. You wear the aligners all the time besides eating so, you're supposed to just eat and put it back in. My daughter needs reminders sometimes to put it back in after she eats when I find them on the counter. But besides that, she's good. There's this little Byte thing she has to use and it wasn't working so she told them on the app. And immediately, they said that if she couldn’t get it to work, they would send another one. My daughter was able to troubleshoot it and get it working again. Byte was good in their communication. If you write that you have a problem with anything, they get back to you right away and fix it.

I received emails promising $250 off during Black Friday period. Clicking the link in the email, simply opened a window to send them an email, which I did. They then emailed me a coupon that doesn't work to give $250 off the price of aligners. I now been on hold an HOUR. No one answers the phone. No one calls back. Here is the email they sent me: Thank you for reaching out! It is $250 off of the aligner price.:) Here's the link for that kit! It should only take 30 seconds to complete or use promo code (JINDABYTE) at checkout. https://www.byte.com/products/impression-kit?promocode=JINDABYTE.

Byte seemed like they would be more straightforward or cost-effective than going to an orthodontist. But my experience did not live up to my expectations. I was provided the service they said they would provide, but it was not more cost-effective or straightforward. They were fairly difficult to work with. I have a connective tissue disorder. I have one spot in my gums where they've receded the tiniest, tiniest, little bit. When that was mentioned, they freaked out and told me to stop treatment, and that they needed to have confirmation from my dentist that I was eligible to be in the retainers. I told them that I had found out about the gum from the dentist two days prior. They told me that I could use the aligners. But Byte did not wanna hear that.

The rep from Byte were all super helpful. I had questions and an actual person reached out to me. They sent me Weeks 1 through 13 aligners first. Then after Week 13, they'll send me the rest to make sure everything's still working, and I'm still on track. The results so far have been good.

I've always had a top gap on my two front teeth. My bottom one was due to tongue thrusting. Then I had a tongue piercing which started to separate my bottom teeth and it was getting bigger than the top. It looked horrible and I felt so insecure. I was over it and wanted to close a lot of the gaps. So, it was time to improve my teeth. The 24-hour day thing is super annoying but the process wasn't bad. The mold for the impressions was quick and easy. I wish they had a lot of those at the dental office. We wouldn't be struggling and mixing. But it was perfect. Byte would call you and let you know if it was not right. The reps told me the trays would be done in five to six weeks and it was sooner. So, that was cool.

I'm on the sixth week of my treatment and Byte's customer service is very helpful if I need help. So, everything is great. I sleep with my aligners so, I'm wearing them all day. I take them off only when I need to brush my teeth or when I need to eat or drink something, except for water. And five minutes a day, I'm wearing the HyperByte device. My teeth are sore a little so I feel a little bit of pain. But that's because my teeth are moving and it’s only five weeks. I need to check my photos and compare but there are some differences. I'm totally satisfied with Byte and I would recommend using it if people are considering aligners.

With Byte, I was impressed with the ease of everything and not having to go to a dentist office. When I reached out and gave them my information, it was easy to have a conversation with somebody via text. They seemed nice and knowledgeable. It's been a good experience so far.

Beware of this company. They do NOT keep their "Byte for life guarantee." They will make up any reason on earth not to honor it. After 2 years, my teeth still aren't straight and they will not make it right.

I've been pretty happy with the process. The team at Byte has been pretty helpful. They've been keeping track of my improvements or changes over time. So that's nice. They reach out every other week or so. It's been pretty good. When I needed to get at some point a new kit because my teeth weren't moving as fast as they were hoping, they sent me a new kit to redo them. So that was nice. Their customer service is pretty good.

I had some gapping in my front teeth and I was trying to improve that. I'm still in the process of doing that with Byte and it's been going a lot longer than I expected it to be. I'm on my last aligner and they're supposed to be sending me a retainer, but they haven't sent anything to me about the next steps, how that works, and if only I can get it. Other than that, I have seen an improvement in my teeth though it could be better. Also, their stuff doesn't whiten our teeth. But the program helps with the screening and it's nice that you can do it from home.

Don't listen to any reviews that do not go past the 'onboarding experience' - only pay attention to reviews of people who have gone through the full process. Byte is good at one thing - GETTING customers. After that they won't give craps shits about you as a customer. Long story short, I followed ALL of the rules and plan, and Byte still screwed up my treatment and refuses to finish it correctly.

I chose Byte because Orthodontia is not covered by my insurance and I needed an affordable way to straighten my teeth. I ordered the impression kit and the customer service agent assigned to me was great and really helpful. Once I sent the kit in, I was assigned to a new customer service representative to go over the treatment plan laid out by the dentist that examined my molds. Ultimately, she was a sales representative and her job was to get me to buy the aligners and she did her job well. She helped me set up a CareCredit account so that I can use that to help pay for the aligners until my 2024 HSA funds came through. I was assured that my HSA would allow me to use my 2024 funds without a problem.

They told me the process was three or four months. But I had to have a re-impression 'cause I had to re-correct the impression that they had. It wasn't doing the trick. So, we had to do one more impression mid-summer and I just started the new treatment in August. It has definitely made a difference and it's accelerating quite a bit as far as the closure of the gap and the corrections. The whole process they have as far as the check-in was a little weird because it was a little bit with the pictures and trying to fumble with the camera. But I'm getting used to it. They've made some changes and it's a little easier to take pictures. Communication with the team has been great. It's very easy to navigate everything The presentation with the packaging when they deliver the impressions and the instructions have been spot on. I would definitely recommend Byte. It's been a user-friendly service. It's a slam dunk. I still have a gap in my teeth but it's half of what it was.

The customer service people that I worked with getting set up helped a lot and made it an easy process. The only issue that I've had is some of the aligners weren't trimmed down well enough when I got them. I've been using the file that they sent to trim them down.

I chose Byte because there was a nighttime only option and a military discount, and because of the price. They sent the things in the mail, I did it at home and sent it back. It was easy. The retainers are not bulky, so they're not hard to wear. And after only a few nights, I was able to not think about them. They were not uncomfortable in any way. They felt strange, but I could fall asleep easily with them, which I was worried about. After a while, I felt strange if I was not wearing them at night. And I knew I was grinding my teeth. So, I didn't wanna grind my teeth at night and make that worse. So, it was protective also.

I had to do the impressions, but it was pretty easy directions. It was quite simple. I'm halfway through the program and I regret not doing it sooner. I can feel that my overbite is better. I'm not snoring at night. I was having really bad sleep apnea, and they suggested getting a guard device. The retainers actually work like a guard. I’m getting more REM sleep. Whenever I had it done with Byte, they said the same thing as the dentist that I visited before. Byte was saying the exact same thing a dentist was saying, and they didn't know that before. So that was really impressive.

With Byte, it was easy enough to do the impressions. The kit was very easy to follow and it didn't take long. And it was less gross than the traditional mold impressions that they did back when I was a kid where it used to be those big wide trays where the impression material would ooze out the back and halfway down your throat. There was none of that and that was a very pleasant surprise. I'm on the nighttime plan, so I just do the 10-ish hours with my retainers. Sometimes I'll go a little bit longer if I get upstairs and grab them earlier. But most of the time, I'm either lounging around in the evening or sleeping, so it's very straightforward.

I had a tooth that was crooked. It'd been that way for years. I had braces for four years when I was a kid but it went right back where it was at and it always bothered me. It was something I always wanted to fix, but I didn't wanna do braces again. I went with Byte and the process was super simple and quick. I had some issues with the way my first set of aligners fit. From the pictures, they noticed that they weren't fitting correctly. They fixed it right away. Once you've had the aligners in for a little while, you don't notice them. Now my teeth are a lot straighter. It makes me feel a lot more confident about smiling. I smile with my mouth open now. I would highly recommend Byte.

I like the price of Byte. I got the HyperByte. You bite down on that for five minutes a day and it takes away all the pain. It doesn't hurt after that. I wanted to straighten my teeth up. I'm a salesman, so I'm face-to-face with people all day long. It would make me feel better to have straighter teeth. The process was easy. I had to do it twice and I didn't have any problems with it. I was hoping I did it right and wouldn't have any problems and I didn't. I was glad. I was wearing them for 22 hours a day. I did the all day. I would only take them out just to eat, and then I'd brush my teeth and put them right back in. I was worried about keeping them in for that long every day, but it was no problem. You get used to them and you don't even notice they're in there. Now my teeth have gotten a lot straighter and it makes me feel better.

I have one tooth that's behind the other and I wanted to bring it forward and fix that before it got too crooked. Byte was a little cheaper than some of the other options out there. It took a while to get exactly what I wanted. I had to ask multiple times for them not to close my top gap and I kept getting sets from them that were closing the top gap of my teeth. I just now finally got a set that will not do that. It was supposed to be done in January of this year and I am still using them because of that. But other than that, it was fine. It is a really good option for cheap invisible aligners.

I'm not done yet, but so far, I'm happy with the results. My lower teeth were bothering me but now, they no longer do. I can speak for extended periods of time and my tongue doesn't bother me. They fit a lot better. My jaws align a lot better. But the process with Byte has been more challenging that I would have liked it. Initially, they send you an impression kit that you take. You send that then they send you the aligners. For the first set of aligners, the way they were made was digging into both my gums and the inside of my mouth. It was bad enough that it was causing lacerations.

My teeth are crooked. I'm using Byte and I'm happy with the results so far. They've taken longer than they stated in their advertising, but it's getting there. For the first set of aligners, it's great how they tell us to download the app and you can see how the progress is gonna be through that 3D simulation per week. However, when I got a second set of aligners because I wasn't happy with the results and they provide a lifetime warranty, I re-entered the app, that simulation was not there.

Most of my teeth are doing good but this is my third set. Byte sent one set with 15 aligners and I used the whole 15 but one of my teeth on the top didn't shift and the bottom was still not aligned. Then, they sent me the second set. Up to the first seven aligners, my teeth were shifting very good. But after that, I started to feel like these stubborn teeth on the top and bottom started lagging while the others were shifting. The aligners for the rest of my teeth fit fine but for those two, they started building gaps. I went through the second set and now, I started on my third set. Byte is really good when I tell them. They made an evaluation and they said it's not the user's fault and not their fault. It's just these sometimes happen. It's been over a year but I'm fine.

My son’s bottom teeth needed to be pulled forward a little bit more so he could have a better bite whenever he went to eat. Byte has an excellent product and we would recommend it. My son loves his new smile. Byte's customer service is always friendly and gets back to you when they need to or when you need them. It was an easy process the whole way around.

I wanted to upkeep my teeth. I wanted to have a retainer that I can wear at night time or throughout the day to keep my teeth straight and taken care of. I thought it would be good to just start Byte. I saw it on TikTok quite often so I thought that it was really marketed towards me. I used to have Invisalign but it was quite expensive. I wanted to pay for this on my own without having help from my parents. Byte was a more affordable option for me.

Byte is amazing. Every time I have a little bit of a situation or questions, they get back to me. If they didn't answer, they get back to me right away. They were very knowledgeable.

Updated on 10/24/2023: This is a follow-up review after a runaround with customer service. I started my treatment on Feb 2021, over 980 days ago. The results are disappointing, with marginal improvement. I’m on the nightly plan, and I wear my aligners for 10+ hours and use the vibrating hyperbyte. I wear each set of aligners for several weeks, six on average, until they fit comfortably, with no pressure. This is far more than the recommended minimum of 7 nights. I have reached the end of a set of aligners and asked if another set will be prepared, given the treatment is clearly unfinished.

I'm not surprised that they have many good reviews. When I was in the process of signing up, they were the most responsive, encouraging, and had the best process/onboarding design of any of the competitors, not to mention cute marketing. It's a bit difficult to explain what went wrong because I don't understand it myself, but in short, they told me I was a candidate, so I invested in the treatment. Then they told me I was not a candidate, so I stopped, but didn't get the "guaranteed" refund that they advertise incessantly. Then it turned out they were wrong (I am a candidate), but now I can get neither treatment from them (since I stopped, on their advice) or my money back.

I had very crooked front teeth and its straightness was improved by Byte so it's been wonderful. My smile is completely different than it used to be. I did the impression kit and it was super easy. It came with step-by-step instructions. I’ve done it twice because I had some dental work done that changed my impression, so I did it again and it was just as easy as the first time. You have to do updated photos every now and then. As long as you do all that, then there's no charge. I have three sets of retainers left. We've extended my wear time a little bit just because my teeth shift a lot slower than the average.

They are cheaper than other companies. Plus, they have a night-exclusive option versus a 22-hour retainer. I only wear my aligners overnight. With most other companies like Invisalign, you have to leave your retainers on all day. But customer service is not great. It's all asynchronous and email-based. Also, you're waiting for things to get mailed back and forth. They're not prompt in getting back to me. The app isn't great too. Even the metrics, outreach and communication aren't always up to date or working with the devices.

My employer has an employee perks program and some of the services were discounted. I decided to give Byte a try. I didn't have to go into a dental office like some of the other teeth aligners require you to do. It's convenient being able to get the molding materials and submit them myself without having to spend the extra additional time away from work, going to the dentist, and all that hassle. The reason that I decided to do this process with Byte was that as I was getting older, I noticed my teeth were becoming more and more crowded, especially at the bottom. I anticipated that might be an issue as I continue to get older going forward and I wanted to deal with it early before it got to that point.

With Byte, I don't have to go to a dentist every week or two. I like being able to do it online without having to deal with people. The process is much easier than one would imagine it. It's inconvenient that it's 22 hours a day though. I'm on the day, but there's the night option if you wanna go with the night. There was discomfort when I first put the new one in, but that went away very quickly. The movement is perfectly timed so that it doesn't hurt for a long time. When I went to the next one, it was gradual that I didn't realize how much it was doing until I was with my husband out at a restaurant. When we were talking, he said my teeth are almost perfect.

I liked Byte's good customer service and they were not as expensive as some of the other ones. I got an impression kit. They did it all through the mail. It has these putties in it. And the app gave me the instructions on how to do everything. It was user-friendly. Very simple, nicely laid out. The only thing that I get frustrated with is they have me take pictures for updates. I can't seem to get good angled and good quality photos.

I'm in the last two months of the process and my teeth look much different. They're way better. But it’s not completely done. I have one stubborn tooth on my top right that they're continuing to send new molds to make new refinement aligners. There wasn't room for it. But now, it's made enough space. I used to constantly cut dental floss with my teeth because they were so close together. But now I don't even have to use the ribbon dental floss because I've got more space. Right now, I'm getting the handheld treatment of, “Good God! This guy’s had so many refinement aligners. Let's check with him every time before he moves to another stage,” which is some really good customer service. They also give very detailed directions.

It seemed to me that Byte was the best, both in terms of price and hopefully, quality. They gave me the mold for my mouth that I sent back. I had my stuff in a reasonable amount of time, and I started my treatment. It had its ups and downs, but I'm happy with where we're at. This is my second set of aligners that I'm on. The first set, a little on both sides of not following through well enough, ended up not working. I have those canine teeth. I have very long ones, and those teeth were too big for my first set of aligners. So, they gave me a free new mold and aligners. They made it right. I'm on step 11 of 17, 2 weeks at a time. I have one tooth that's a big issue. It's not in place yet, but it's much better than it was. And my smile is already way better because of it. So, I'm generally happy with the process, apart from having to do it every night.

At the end of the main treatment, I felt like my gaps were better closed. But right now, we are taking extra steps because one of my teeth was not actually rotated and it has to rotate a little bit. I just sent a photo of my latest set. It was upper 10 and lower 6. And I just switched to upper 11 and lower 6 again because lower six is the final one. This is kind of extension from my main plan. That's why I have like 6 for lower and 14 for the upper level. However, I don't feel like my monthly check ins are being evaluated properly. I feel like I need to call more to get feedback. I had video calls two times and I like my feedback on the video calls. I feel like I am being taken care of when I talk. Also, I'm paying for 18 months and my credit came like that, which I like.

Byte has a night program, which I don't think the other ones had, and that's what I liked so I went with Byte. The process was super easy. I went online and answered a few questions. They offered me a few different programs according to what I wanted and then they sent me a kit in the mail. I got it within a week of filling out the questionnaire. It was for the molds and I took the molds real easy, put them back in the box, and sent it off. A week or two later, I got my plan with all the molds for my whole plan.

At the end of my plan. They sent me 15 steps but the plan only shows 14 steps. 8/29 asked support if this was a mistake and got an irrelevant response stating how they handle plans longer than 15 steps. Within an hour I responded with my same question. Day later 9/1 they responded with more questions. I responded 50 min later. That was the last I heard from them. I responded on 9/5, 9/6, 9/7, 9/8 requesting an update. I also opened a new ticket/line of communication on 9/7 in case something happened to the old ticket but still no response. On 9/8 asked for an update to this new ticket yet no response.

I have been a Byte customer for a little over 2 years. That's right, 2 years. It has not been a faster process than traditional braces. It has actually been more of a hassle as well. I have had to submit 3 different molds because the aligners that were being sent were not fitting properly. I am currently on my supposed last aligner and my teeth are not where they are supposed to be and Byte is telling me that I have to pay additional money to continue treatment. Mind you, my treatment is already paid in full and I have not even started my retainers... They say, "guaranteed for life". That's a crock. My wife will be starting an invisible aligner and it will not be with Byte. 10/10 DO NOT RECOMMEND.

I would not recommend this company if you need anything other than minor alignment. I have pretty strong crowding, so much that my dentist suggested if I wanted straight teeth I should have my teeth filed down to make space. Of course the dentist wanted $5,000 for that treatment with Invisalign so I did the impression kit with Byte. They showed me a fancy diagram of how I would get straight teeth and within 4 weeks I had my first set of aligners. By week 3, my aligners had significant air gaps and support said I needed to do impressions again. The second set wasn't sufficient so I had to do them a 3rd time. I waited another 4 more weeks and had 15 new aligners. By week 7 of round 2, my teeth were slightly straighter but now there's air gaps again. Working with customer support is miserable because they take 5+ days to respond and it's always copy and paste responses.

In October of 2021 I started nighttime aligner treatment with Byte. The first round of aligners went well, though it didn’t quite get to the promised results. I reached out to customer service and they were very responsive and willing to do another round. Unfortunately, I had to get a filling and a chipped front tooth fixed, but because I didn’t let them know beforehand, I “voided the guarantee” and would have to pay for the new treatment plan against the insurance I purchased. Which is understandable, though frustrating given the necessity of treatment so it would have just been a courtesy heads up anyway.

I had some discomfort when I first began wearing the retainers, but now, my mouth is used to them and they feel great. I only take them off when I'm eating something. I wear them majority of the day and all throughout the night. I have noticed that my teeth have been getting straighter, and my bottom teeth, which have a lot of crowding, are starting to straighten out. I'm very happy with the result other than I feel like I would need one more retainer for the bottom teeth. All in all, Byte is definitely worth it. It's affordable and they have been with me every step of the way. They follow up, and I really like the customer service and how easy it is to get the retainers.

My teeth land directly on one another, so it looks as if I grind my teeth all the time, but I don't have a grinding issue. My dentist suggested, "Hey, why don't we do Invisalign?" That option was roughly about $3,200 more than Byte. I said, "Well, this makes no sense. Why would I spend so much money and have to come to all these appointments?" I work from home, and with Byte being available at home, every hour stays billable. It makes more sense for me. There is room for improvement though. Some things weren't fully explained. I don't think my mom or my grandmother can handle something like this because of the photographs, but if you're a kid or a person who's grown up with a handheld device and you're used to online communication and comfortable with it, Byte is perfect.

I had some crowding issues so I wanted to straighten that out a little bit. I liked Byte for the convenience. They just sent an impression kit. It was very easy to to the impression and I had them at home one day and then put them back in the box. They paid for shipping. I have 20 weeks on my top row and 24 on the bottom. I'm on week five of the process. It's a little weird wearing the aligners and it took a little bit of time to get used to them. In the first week, it was awkward and I noticed I was biting down on them a little bit more than I should. It was a little bit tight and took some getting used to on the edges around. It irritated my tongue a little bit. Byte did send a file with the aligners. As I got used to the aligner, the sensations went away and I could tell that my teeth were shifting a lot quicker than I expected them to, so that's a plus. I change every Sunday.

It's super easy the way Byte put the steps and the app is helpful. I use my Byte thing every day and that helped a lot. It's very convenient, too. I have a night program, so I use my aligners 9 to 10 hours a night. So far, I've seen that my front tooth has gotten a lot more straight and I'd recommend Byte to anyone who would want to fix their smile.

I had decided on Byte aligners and was generally happy with my progress until the end of treatment. I had a front tooth that wasn't quite right and my teeth protruded more than I expected them to after treatment and I had specified this to them BEFORE I ordered retainers. I was even told they saw where I was unhappy. So They kept giving me the run around wanting pictures after pictures after pictures, I don't know how many pictures I sent but it seemed like quite a few. I was getting frustrated and asked them to please just send a new impressions kit. It seems like they give you the run around on purpose so you finally give up. I decided I needed to order the retainers anyway so I could continue with the treatment and not have issues with my teeth moving while I get this taken care of. BAD idea, and my fatal mistake.

My biggest issue was a gap in my upper teeth. So far, I'm happy with Byte. The gap is almost gone, so that's a big thing. I would recommend it. I would tell others to try it.

I always had spacing between my top teeth and my bottom. Since using Byte, I've noticed that the spacing is no longer there. I was provided 13 for my top and 9 aligners for my bottom. Currently, I'm on 9 and I'm on set 10 for the upper. I've been on it for a couple of months now. I'm very happy. Everything was also really easy when I got started. I love that it was all straightforward and I was able to use my CareCredit.

I looked into several companies that had similar products and I liked what Byte had to offer the best. My teenage son uses the product and I liked that he only needed to wear the aligners at nighttime versus all day, every day. That was a big selling point for us. Also, the reps have been incredibly helpful and they answered all of our questions. We've had very positive interactions with them. The only minor hiccup that we've had is they sent the last aligners and I thought that I submitted the information for that a couple weeks ago but I haven't seen those yet. But as far as the movement in his teeth and his smile, we've been very happy.

I am usually very diligent about reading reviews prior to trying something new. I wish I had seen these because they are right on. Multiple attempts to email, text, and call customer support. Useless. The app gives you no updates. I finished my first set and am supposedly waiting for the 2nd/ last set but the company has just gone totally silent. Not only that, it barely works in the first place. I read a response to a review "During treatment, you can reach our Byte Support team by completing a support request at patient.byte.com or by calling...". Hilarious. I should've gotten the rest of my order months ago- not that they're really correcting much but at least I'd be done with company. It cost close to $2k to barely fix one tooth, create a few gaps, and then not receive everything in your order. If you want to waste your money for nothing, this is the company for you.

I'm just gonna go over the things that will probably happen based off my experience. I'm on week 10 of 13. First off, there will be pain. And not as it's described. It's not pain at the beginning and none after. It's pain every time you change aligners (weekly). Every time you remove them and put them back in it'll hurt for a couple days. And you have to do this every time you eat or drink anything other than water. The pain is bearable, about a 3 out of 10, but we all have different pain tolerance. So be honest with yourself about your tolerance levels.

I'm in the first week and I'm happy with Byte so far. The process was a breeze. I was very scared to start it because I didn't wanna screw it up, but it was easy. On my first day, I would have thrown them in the trash if I didn't spend so much money on them. It was terrible. I felt like a prisoner to them. They were uncomfortable in my mouth. You can't eat whenever you want. Every time I ate, I'd brush my teeth. I always brush my teeth four or five times a day then my teeth started getting very sensitive. I had to quit doing that. I'll eat and floss.

Byte is affordable and an easy service to use. Their customer service has been spot-on. Whenever I reach out, I get a response. I am happy about that. At first, it was a little bit uncomfortable. The first day was painful. But as the days went by, the discomfort lessened. It's to the point now where I can slip my trays in and out easily.

I've been using Byte for a year and a half. After they send you a certain amount of aligners and if you're not satisfied with your smile, you could email them and they would ask for some other pictures. I sent them in and they told they they would ship however many aligners I needed. Two teeth didn't correct themselves the way that I wanted, so I emailed them again after that set was done. They told me they'd send me another adjustment. I'm hoping that this will correct my concerns. But if I'm not 100% satisfied, they are willing to keep tweaking. They send you an email every once in a while prompting you to do a check-in. You could use the app or the email. They go hand in hand. They get back to you fairly quickly. I was happy with their response time. I'm on my second adjustment but they didn't say, “No. This was what you paid for. This is the plan. You're done.” They were willing to, not once but twice, try to adjust my smile.

The beginning of the process was really good. The guy that reached out to me was very consistent and helped get me a couple of different discounts. He worked with me with all the questions that I had and made sure that I picked the right deal. When I did the imprints, I'm glad there were two in the box because one of them got stuck when I was pulling it out and it totally messed up the imprint. Other than that, all the liners have felt fine. I charge the HyperByte and it works great. I love the straightness of my teeth and I use the foam to help whiten them. I've recommended a couple of friends to Byte and they've already reached out.

Everything was relatively easy. The molding came with instructions and a video for me to watch, just in case I couldn't follow the instructions. I got everything really fast in the mail as well. My kit came in with nine aligners and a whitening spray. It also came with a little machine that goes in my mouth that I use on a daily basis for five minutes, and it's supposed to move my teeth. I started about two months ago, and the gap on my front teeth is already closed. I love it. The application really helped a lot with the weekly updates, because it reminded me when I had to change my aligner. I set a timer, so it reminded me to put the aligner on. I had very minimal conversation with the Byte customer service person, because I didn't really need to, and everything has been great. My sister is looking into trying the aligners as well, and I was just speaking about it with her.

Everything's been great, and I've noticed my teeth moving. I also got the foam to go in my trays and the whitening is subtle. The process took four weeks altogether ‘cause I had to get a second set of impressions. I did it all at home. Byte just mailed the products to me, and I'm wearing them continuously for 10 weeks. My experience with them depends on the day, but for the most part, it's not bothersome. It's an easier process than going to the orthodontist, ‘cause I've done that before when I was younger.

I'm still going through refinements with Byte. I still haven't been able to straighten out my bottom teeth. It's been a challenge. This is the third refinement. I'm just trying to get through the treatment. I wouldn't recommend them to anyone else.

You have to pay 15 bucks and Byte would send you the kit to see if you're even an applicant depending on your teeth or how messed up they are. You have to mold the two putties together and take the forms. You have to do two forms on top and two forms on the bottom. It takes about 15 minutes each time. You drool everywhere and it's disgusting. Then, you mail these forms back. Byte has an awesome 3D thing that can extrapolate the information. Then, they send you a yes or no, if you're an applicant, which I was. I had an overbite and a couple of gaps. They figure out the treatment steps, such as how many aligners you're gonna need and the course of the treatment and if you wanted to do daytime or nighttime.

Byte is cheaper. I had two kids that went to the orthodontist, and that was more expensive. We decided to try Byte for my son who had a lot of spaces in between his teeth. They sent in a kit which came in less than a week. He's finished 14 sets, and he just got new ones in yesterday. He has eight more weeks left. His teeth are looking much better. He likes the aligners.

I had a crowding issue on one side of my teeth and I needed to get that fixed up by almost moving just two teeth. I also needed training everything else out. I went with Byte and so far, I haven't had any hiccups yet. I'm still going through the treatment and I'm on my 15th week right now. People at home and friends say it seems like my teeth's moving quickly and I'm excited to see how the rest of it goes. The aligners are pretty comfortable and I was surprised with not having any pain other than a little discomfort when I change aligners the night that I change them every week. They seem to fit in well and I don't have any problems with the edges or anything inside my gums. Early on, it might have been hard for my gums to get used to with just having something plastic in my mouth and a little cut in the mouth from wearing them. But after having them for four weeks, it was just like cake.

My bottom teeth aren't straight and I wanted them to ease out. I wear the night and daytime aligners from Byte, and I'm a little more than halfway through the process. At first, it was uncomfortable, but I have the app and it walks me through everything.

Do not use them. They got my son through 15 weeks of treatment and we weren't happy with the position of his teeth. We followed all the steps and made sure he wore the aligners and his teeth did move, but after the final step, they do not look right. Ten weeks and 30-40 pictures later, they still were asking for more pictures with no offer of how to proceed with a resolution. Their end game was to wait us out and wear us down until we caved and told them to just send us the retainers we had prepaid for that will hold our son's teeth in a position that is not right... Shame on you and your customer service people. They drug this out and finally won in the end. Don't use them. Spend the money for an orthodontist, this is a subpar process. Signed - a worn out/unhappy Byte customer's dad...