Byte

Byte

 3.1/5 (91 reviews)
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Overall Rating3.1 out of 5
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About Byte

Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Patients see results in an average of two to six months. Byte offers financing options with 100% approval for both its all-day and nighttime-only aligners. Order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.

Pros & Cons

Pros

  • Short treatment plans
  • 100% approval for financing
  • Nighttime-only option
  • Lifetime guarantee

Cons

  • Not everyone is a candidate
  • Nighttime aligners are pricier

Bottom Line

Byte's costs are on the higher end, but the company approves 100% of applicants for financing. Treatment times are short, and the company guarantees results for life.

Byte Reviews

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Page 4 Reviews 235 - 435
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

Not only was Byte the most affordable option in aligners, it was the EASIEST! I can not believe how fast treatment was and how easy it was to use. I am so happy with my results and tell people daily how I would recommend this company. AND you never even have to go into an office!

Byte response

We are proud to offer a more convenient way to get the smile of your dreams. We are thrilled to hear that you are showing off that beautiful smile. Thank you for the great review, Susie!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

I am currently on my third week of using Byte and I am absolutely loving the process. I can already see the results and I am looking forward to my new smile. Everything is very easy to do yourself and the aligners are very comfortable. So glad I chose this product to straighten my teeth!!

Byte response

This is incredible! We appreciate your review, Michelle. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

Simple to get started and easy to use! I love this program! I had braces as a kid and my teeth shifted. Byte is restoring my smile to where it was when I came out of braces years ago. Wish they would have had this program back then!

Byte response

Thank you for the review, Ami! We not only want to get each customer to their dream smile, but we want them to smile the whole way there :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

I’m up to my 15th aligners so I called to order the remaining sets and the gentlemen who helped me was very helpful. Answered all my questions and concerns. That’s about it. Also I was promised a free bottle of whitening foam at the beginning of my order so I also followed up on that and the gentleman was very helpful. Thank you.

Byte response

Thank you, Karim! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

The Byte team is super helpful with getting you set up. All the instructions are easy to understand. Definitely worth investing in as they use their own orthodontist where a visit to your local orthodontist could be 4x what you'll pay with byte and your treatment is in a fraction of the time. Would highly recommend!

Byte response

We work hard to make the process of getting your new smile as smooth as possible. We are glad to hear about your positive experience, Sean!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 20, 2021

My experience with Byte has been phenomenal and I am already loving my new smile! I I would recommend Byte to any friends and family members who are looking to fix their smile. The Byte care team and customer service is amazing if you have any questions about your care plan.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 18, 2021

My experience was wonderful. Customer service was helpful and courteous to my needs. I am happy with my results that my teeth are nice and straight. I would recommend this to anyone who wants to have a great smile. Visaline is worked each and every time.

Byte response

Thank you! Have you heard about our referral program yet? Head over to https://www.byteme.com/pages/refer to see how you can get $100 for referring your friends and family!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 18, 2021

I have always been embarrassed by the gap between my two front teeth. I used to have braces as a teenager and my teeth were perfect but I broke one of the front ones when I was 20 and was left with a pretty big gap after my tooth was fixed. Then pregnancy and years of not taking care of my teeth made them even worse. I started by having my teeth repaired with bonding but the gap was still there and I hated it. My dentist said I could do Invisalign but the price was just too much for me. I then decided to look into cheaper solutions. I knew I didn't want to do SDC because I had heard bad reviews and I initially signed up for an impression kit from another company.

While I was waiting for my impressions to be reviewed, I saw ads for Byte and decided to look into it. Straight away I liked the night option. I love to drink coffee and tea and I couldn't myself not drinking them during the day. I also would have found it difficult to brush my teeth at lunch since I'm a teacher and have to eat my students and can't leave them by themselves even for a few minutes.

I ordered the impression kit and received it very quickly. Everything was very well explain and the directions were easy to follow. I took the photos and my impressions and sent them back. Within a few days I had a treatment plan laid out with. some images showing the progress week after week and how my teeth would look in the end. I still had to decide between day and night and sent texts back and forth to my customer service assistant who was very helpful and responded very quickly to all my questions. I decided to go for the night option despite it being a little more expensive because it seemed more convenient to me. I was able to set up a payment plan and received my aligners shortly after.

The box that contains the aligners is very sturdy and each aligner is individually packed. There is also some BrightByte (foam that cleans the aligners and whitens the teeth) and an HyperByte (vibrating instrument that helps put the aligners in place correctly). The instructions are very clear: the aligners need to be worn for at least 10 hours and the HyperByte needs to be used for a minimum of 10 minutes everyday. I started using the aligners the day I received them, at first they were a little uncomfortable but the HyperByte helps putting them in place properly and they don't really hurt.

I am now a few months into my treatment and I can already see the difference. I like that the Byte Team reaches out regularly and gives me personalized advice. For example, they told me to go back to previous bottom aligners since my bottom teeth were not where they were supposed to be. Overall I feel I made the right choice by choosing Byte and I can't wait to see the final result!

Byte response

This is incredible! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 17, 2021

I am happy so far. The process has been taking quite a bit longer than expected but that is okay because I am not in a huge rush. :) I am glad they are taking the extra steps to safely move my teeth. I am hopeful that it will work in the end :)

Byte response

Our goal is to get every customer to their new smile in the safest way possible. We are here for you and if you ever have questions, don't hesitate to reach out at 877-298-3669!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 17, 2021

Everything was as advertised, there was even a 3D model that showed how it would go and it only took my 15 weeks to have straight teeth. People didn't even know I was wearing them. Customer service answered any questions I had along the way, so overall great!

Byte response

This is fantastic! Thank you so much, Nicholas for sharing this review.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 17, 2021

I have had a great experience with Byte. As I got older I had to wear a small retainer on my lower front teeth to keep from grinding them at night. This caused my lower teeth to shift greatly. I can’t believe they are straight again after only 11 weeks with Byte. Amazing.

Byte response

Yay! We are so thrilled for you! Thank you so much for taking the time to share this with us. :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 17, 2021

My experience with Byte has been awesome so far. The whole process was super easy and the support team is really helpful and responsive. It was easy to fix when I got a little ahead of myself and rushed my treatment. I wasn’t getting the best fit, so customer support advised me to just go back to the aligners that fit and continue again from there. That did the trick and I’m back on track! Just make sure you’re using the HyperByte took bc that really expedites the process. I’m already seeing results and am excited to the final product. :)

Byte response

Thank you for this awesome feedback! We are glad to hear that our team was able to help you with your questions. We are here for you so reach out anytime!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 16, 2021

I'm very satisfied. I had a few issues with my family playing with those are being fixed and I had a small few problems with customer service but they are being fixed as well and I'm paying out of pocket and probably pay off early. That's cool. The whole experience has been enjoyable

Byte response

We are so happy to hear that your concerns are being taken care of and resolved. Thank you so much for your review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 14, 2021

I have nothing but positive praise for Byte! It has definitely helped improve my teeth years later after having braces and teeth shifting. The customer service representatives are awesome and patient; they always are willing to help and make sure I understand what is going on. It is affordable and worth the process!

Byte response

What a great review! Thank you so much, Rosa. We are so thrilled for you!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 13, 2021

My experience has been pretty good. I am glad that I chose Byte to help fix my teeth. Their customer service is reliable and respond with helpful information. I have some concerns about my bottom teeth but I am confident that they will help me be confident in my smile.

Byte response

We not only want to get each customer to their dream smile, but we want them to smile the whole way there. :) If you have any questions, reach out to us at support@byteme.com

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2021

They truly care about helping you through the entire process from getting your impressions to replacing your retainers after you're finished with the aligners. They somehow made it fun to get your kit and the instructions are easy to follow. They were also the best for my budget.

Byte response

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2021

Byte was very responsive and helpful every time I reached out with a question or concern. It feels as if they truly care about my smile! Looking forward to the next eight weeks of treatment to get the smile I’ve been wanting for years.

Byte response

Thank you Rob! We work hard to make sure every customer feels supported the whole way through:)

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2021

Byte is a good, affordable alternative to Invisalign. I’ve had a few issues with some aligner sets; some were too loose, some were cute too short (only covered about 2/3 of teeth), all of them don’t sit all the way down on my back teeth which causes my cheeks to be cut, and support can be slow to respond. All in all though the aligners are doing what they are meant to and straightening my teeth, my projected treatment plan is more or less on track and when support does respond they are kind and try to be helpful. I would recommend Byte to someone who is interested in doing an inexpensive at-home aligner treatment.

Byte response

We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are here for you anytime you have questions or concerns regarding your specific situation. You can reach us at 877-298-3669 or support@byteme.com. Don't hesitate to reach out - we are here for you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2021

This has really been amazing! To think I can get my smile in alignment and gain confidence, all without have to have traditional braces is amazing and convenient. The process is much faster also! So happy with the program! And price was right as well.

Byte response

You got us smiling from ear to ear, thank you so much for you feedback! Plenty of goodness to share :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2021

I love Byte aligners so much! I just started so I don’t have a lot to say so far. The Hyperbyte has really helped with pain and discomfort. I use it at least 2 or 3 times out of the day. I take pain meds sometimes to help with pain but the hyperbyte really does it for me.

Byte response

The HyperByte is a game changer! Thank you so much for sharing this review:)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 11, 2021

Was impressed to learn that I could have my teeth straightened in such a short period of time and with little effort. Halfway through treatment I can definitely tell that my problem areas are being corrected. I have had wonderful experiences with everyone I have talked with. I would recommend using Byte.com.

Byte response

Hey Jolene! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment- making sure it's as seamless as possible. We are so happy to hear this about our team. If you have any questions, feel free to reach out to us :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 11, 2021

I am currently in my 12th week of treatment and although the change doesn't seem drastic at this point, I can definitely see and feel the improvement in my smile. The Byte customer service has been outstanding, I have had a lot of questions and they are very responsive and transparent, which allows me to trust them. Can't wait to see my final result!

Byte response

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 11, 2021

I have been extremely happy with my treatment thus far! I am on week 11 and started seeing results after just 4 weeks! The treatment is very easy and oh so very effective without the hassle of going to a regular orthodontic appointment. I would highly recommend!

Byte response

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 10, 2021

When the dentist mentioned my lower crowding would be difficult to keep clean as I age it made me realize that I was delaying fixing something I've been conscious about since my 20s. Byte has been an easy solution to my crooked crowded teeth, in a matter of weeks I couldn't believe the movement and correction of my teeth. Overall the customer service, attention to detail and support have been fantastic. You definitely don't need to spend time at the Orthodontists anymore and it's been reassuring especially in a global pandemic. HyperByte and BrightByte were two extras that are totally worth it. My pain levels have been minimal thanks to to vibrations and my teeth are whiter than ever! My smile is just as it should be.

Byte response

Hey Charmaine! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. We sure do love our BrightByte and HyperByte as they are the dynamic duo that makes treatment that much more enjoyable! If at any point you have any questions, feel free to reach out to us via phone at (877) 298-3669 or via email at support@byteme.com :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 10, 2021

I have a great customer service experience. They were responsive and accommodating! Also the aligners were great quality. The very first two weeks were the most painful but then it was relatively painless for the remaining weeks. I am very please with how my smile looks now!

Byte response

Thank you for your feedback, Alexis. We are happy to hear that overall your experience has been positive. Our team is always standing by for support to get our customer's smiles back on track. If you ever have any questions we are just an email, phone call, or text away :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 10, 2021

I originally sent to a local Orthodontist office to see about getting a different much more expensive brand of aligners and was born away by the price tag so I did dinner digging and some research and decided on Byte. Now my teeth look great for a fraction of the price!

Byte response

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care. Be sure to let us know if you have any questions- we are happy to assist

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 8, 2021

I absolutely love my aligners! My teeth look so great and I'm so happy with my smile! I wasnt happy with my smile before. Always hated smiling and wanted straighter teeth without having to spend thousands of dollars. Byte has given me that opportunity!

Byte response

Thank you so much for sharing your experience with us, Shaunessy! Each treatment plan is personalized specifically for each of our customers with lots of care :) Be sure to let us know if you have any questions.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 8, 2021

My Byte aligners began showing small but noticeable results on my crowded, shadowy top teeth after a month of use. Four months in, my treatment is close to complete and I am satisfied overall. They were unable to treat my crowded lower teeth, but they aren't cosmetically noticeable, and Byte gave me a small discount.

Byte response

Thank you for your feedback, D. We are happy to hear that overall your experience has been positive. Our team is always standing by for support to get our customer's smiles back on track. If you ever have any questions we are just an email, phone call, or text away :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 6, 2021

I'm about halfway through my Byte (at night) treatment plan, with 3 and a half more months to go. The process of getting signed up, receiving the molding kit, and taking the molds was very quick and smooth for me. I was very careful to follow directions when taking the molds, since otherwise that could result in issues with the treatment plan and fit of aligners. My plan has 29 top aligners and 16 bottom aligners. The top teeth have been progressing very smoothly with no fit issues. I'm currently on #16. The bottom aligners did have some fit issues related to an area of crowding with one stubborn slanted tooth (one of the main reasons I wanted to do Byte in the first place).

On aligner #9 I realized that there was an air gap between that tooth and the aligner, and after sending photos to Byte customer service, they asked me to send photos with previous sets of aligners on, and I ended up reverting back to #7. Since then, I've been wearing bottom aligners on a different schedule (10 nights per aligner) compared with the top (7 nights per aligner). The Hyperbyte tool helps, but I found that purchasing and using 'aligner chewies' on Amazon - although not specifically recommended by Byte - helped more in my case (along with hyperbyte). The shape and rigidity of the hyperbyte didn't allow it to help with the aligner fit in an area with a slanted, crowded tooth, like aligner chewies could. I've been using them both. It was a bit of trial and error on my part.

It's important to ensure that your teeth are tracking with aligners (with no major air gaps) before you switch to the next week's set. One minor complaint is that I reached out to Byte the night I switched to aligner #13 on the top (which is what they said to do), so that they can then mail you your second aligner set (#16 onward; they only send the first 15 at first). They initially said they could not send me the second aligner set until I was up to week 13 on the bottom too. This didn't make any sense -- due to reverting back in time, and due to the longer schedule (10 night/aligner) on the bottom, I wouldn't be caught up on the bottom for about 2 months. Meanwhile, I only had 16 aligners total in my treatment plan on the bottom (there was only one more to send) and 29 on the top.

It took a few rounds of emails for me to get them to agree to send the second round of aligners, and even then, I still didn't get them until one week after I should have started week #16 on the top (so my treatment plan was delayed a week). Not a huge deal -- and overall I am satisfied. The lower cost (compared with Invisalign), the flexibility to not have appointments, the moderately responsive customer service (usually takes 2-3 days to hear back, sometimes longer), and results I've seen so far (my teeth are actually getting straighter!) would make me recommend Byte.

I recommend the Byte at night product even though it will make the treatment plan longer and is slightly more expensive. It is unrealistic to actually wear the aligner all day every day (except while eating), although I know some people manage. Drinking sparkling water, coffee, snacking, going out to eat, etc. is all so much more complicated if you have to wear it all day. I've found that my teeth have been moving mainly on track, even though I have only been wearing them at night.

Byte response

Thank you for your feedback, Matthew. We are happy to hear that overall your experience has been positive. Our team is always standing by for support to get our customer's smiles back on track. If you ever have any questions we are just an email, phone call, or text away :)

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2021

Follow all instructions that are easily provided and you will be on your way to your best smile. I saw improvements in just 2 wks! Customer service is very helpful and friendly. Great for adults needing improvement after shifting. Would recommend.

Byte response

Hey Heather! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2021

Byte representatives have been so helpful from the beginning! The process worked well for my situation and even better that they offered a "night time" process of wearing the braces. Everyone of the team members I have spoke to have been so friendly and helpful. I would definitely recommend this plan to anyone looking to create a better smile for themselves.

Byte response

Hey Brenda! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2021

I am very happy with my BYTE experience. Initially I was going to try braces however my insurance was very expensive. Not only has Byte been an easier way to straighten my teeth, it is very cost effective. Best of all no one at work can tell I have braces but I get many compliments and I’m not even done with my treatment. I’m can’t wait until my treatment is completed!!!

Byte response

We are proud to offer a more affordable option to traditional braces to give our customers a smile they love. We can't wait to see your new smile! Thank you for the great review, Anna.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2021

Unfortunately my first set of liners didn't work as well as they wanted them to so I am on week 2 of a new set. I was a little disappointed but very thankful that the dr saw the problem areas and is correcting them. I am very happy with my progression and also my teeth are so white.

Byte response

Hey Becky! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 4, 2021

I am almost halfway through my Byte experience and am so impressed. I can see the progress as I go and I don't know how the aligners always fit, but they do. The science is amazing. Looking forward to the end results!

Byte response

We are thrilled to hear you are already seeing results and love your progress! That's awesome! Our team is here to support you every step of the way. If you ever have a question, concern, or just want to tell someone about your incredible new smile, we're here for you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 3, 2021

Byte is great! The staff is very informative and keeps in constant communication whenever necessary. I’m still in the process and I’m very happy with my smile improvement so far. I would recommend Byte to anyone interested in developing a perfect smile!

Byte response

Thank you so much for the amazing review, we really appreciate it! Our team is here to make your entire Byte journey as easy and stress-free as possible and we are thrilled to hear our customer care team was able to provide that to you. If you ever have any questions, concerns, or just want someone to hype up your progress, our team is here for you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 3, 2021

I felt a bit unsure about ordering what I would say is an "off brand" of Invisalign, especially not going into a dental office. I have been blown away by the customer services, response time, and strive to make sure my experience is what I expected. My bottom teeth moved and were straight at about week 6, and I noticed my teeth looking whiter by week 3. I have friends that have noticed a difference in my smile. I was coming to the end of my 14 weeks when the tooth I wanted moved the most hadn't made much progress. The Byte team has worked with me, and changed my plan/regimen to support me in getting the results I want. My insurance covered most of the cost of this treatment, and Byte has not added on any hidden or additional costs from my first purchase with them. This was so easy!

Byte response

Thanks so much for the review, we really appreciate you taking the time to write in. Our team truly cares about getting you your dream smile and we want to make sure we are doing everything we can to get you those results. We are thrilled to hear you are loving your whiter and brighter smile :) Any time you have a question, concerns, or just want someone to hype up your new smile, our team is here for you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 1, 2021

The process of Byte was very easy to set up and I received great products with great packaging. I would expect to see some more changes in my teeth at the point I am at in my treatment however I am hopeful they will be fixed by the end of my time.

Byte response

Hey there! Thank you so much for the review. We appreciate you taking the time to write in and share about your Byte experience. With every smile being completely unique, each person will start to see results at different times. However, if you are ever concerned about your progress or the fit of your aligners, our team is here to help. Send us an email at support@byteme.com and our customer care team can check to make sure you are on track towards your dream smile :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 31, 2021

So far my Byte Experience has been great. The directions and customer service have been so helpful. My teeth have been crooked since childhood so I’m very excited each week as I see my then getting straighter and straighter! Great product!

Byte response

We are dedicated to getting you the smile of your dreams as quickly and safely as possible and we are so happy to hear that you are seeing the results. As you go throughout treatment our team is here for you. Let us know if you have any questions and thanks so much for the review :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 30, 2021

I still have a few weeks left, but I am loving the results! My husband has even noticed I am more confident in my smile! Byte has had good communication whenever I have needed them. Can’t wait for the finished result!

Byte response

Hi, thank you for the awesome review. It makes us so happy to hear that you are starting to love your smile again, we are so grateful to be a part of this journey with you! From start to finish we do what we can to provide the best experience. We cannot wait to see those final results, you'll be showing off that new smile in no time! :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 29, 2021

You're wonderful. You help straighten my teeth and they're all white. Low top is one was the real hard one and it's completely straight. Yeah I never liked my smile and now I love it. I want to smile all the time a nice and white and I thank you a team for that. That's awesome.

Byte response

You got us smiling from ear to ear, thank you so much for you feedback! Plenty of goodness to share :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 29, 2021

Apparently I'm at the end of my treatment but I've come a long way since my first set of aligners. The process of getting set up for treatment was very easy and the treatment was as well. I believe I need a few minor adjustments to get my smile exactly the way I want but I've gotten some positive feedback from friends and family. Thank you for everything so far Byte.

Byte response

This is so exciting to hear! We can't wait to get you to that last step and to hear what your results do for you. Thank you so much for choosing Byte and providing this awesome review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 28, 2021

I had some issues with my aligners after the first few weeks. I reached out to Byte and we quickly came up with a plan to get me back on track. The customer service far exceeds expectations. They’re easy to get a hold of, quick with their responses, patient, and do a great job guiding me through this journey. A+ in my book!

Byte response

Thank you, Erika! We are so happy to hear about your positive experience with our Customer Care team. We are here for YOU! We appreciate your great feedback:)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 28, 2021

I have loved everything about my Byte experience so far! The Hyperbyte tool has been great, the pricing for the value is incredible. And customer service has been excellent. I had some questions half way through my treatment and the detail, follow up and care my concerns were given have been excellent. I'm having great results and will be recommending Byte to friends and family.

Byte response

Thank you! Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 28, 2021

Byte is the best online orthodontist I could ever use. Customer service is absolutely great and they have helped my confidence in my smile since that was a major insecurity of mine. I highly recommend Byte to anyone who is having teeth problems or just wants to better their smile. I give Byte 10/10!

Byte response

We are thrilled to hear that you are feeling more confident! This is why we do what we do:)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 28, 2021

I had a great experience with customer service, who helped talk me through all the costs and payment options. And from then on, the process was incredibly easy. I'm very happy with the results, and the whitening is an extra perk!

Byte response

Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 28, 2021

I chose Byte over the other aligner companies because of the available support from the Byte team. Although, you don’t have in person appointments, they are quick to respond every time I have questions about the progress of my teeth. Also, my bottom teeth were slow to move and didn’t respond to some of the aligners and they were quick to get me another impression kit to make another plan for my bottom teeth. I can’t recommend byte enough!

Byte response

We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 28, 2021

I love the results. I would recommend these to anyone that needs to straighten their teeth quickly, and they helped whitening my teeth as well. It’s like two for the price of one. I couldn’t believe the end results. Incredible. I tell everyone I know Byte is the best.

Byte response

Hi! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world! Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 28, 2021

It took me several years to make the decision to fix my gap in my teeth. I could not decide on a company and all the reviews were paid. After seeing a Youtube video about Byte, I was convinced. I am not paid to say this but I have lived the experience. The process is very same and straightforward. If I had one issue, that is I would have appreciated some more check in. I am the one that reached out for guidance at week 12. At that time, they evaluated my progress and I went back a couple weeks. Which is fine as I saw what they noticed. Overall, I am very pleased with my decision.

Byte response

Hi Janelle, thank you so much for taking the time to leave this great feedback! We are so happy to have you in our Byte family. Our team sends periodic check-ins via email, so if you have any concerns about receiving those, we'd love to help! Please give us a call at 877-298-3669 and we'd love to look into that.

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Rated with 1 star
Verified Reviewer
Original review: Oct. 26, 2021

Byte is a scam - buyer beware. I bought my aligner system. At first it was going well. I had 2 aligners crack, so I emailed the company asking for replacements. They then asked that I take pictures of my teeth with and without the aligners from a variety of angels. I did this and then I guess those weren't good enough so they asked for more pictures with the "best fitting" aligners. I told them the ones they had were the best fitting, so didn't know what else to do and asked again for a replacement of the cracked aligner. They refused to do this and every email I send comes back with a canned response and they refuse to send me the remainder of my treatment. I paid $2,000+ for the system and I'm not even halfway through and they're refusing to send the remainder of my aligners to complete the program. I feel like I threw away $2,000 for nothing because my teeth are still not straight. I would absolutely not recommend using this program as their customer service is terrible and they do not give you what you paid for.

Byte response

Hi Deana, we would be happy to provide some clarification. We understand how frustrating it can be to have to send over pictures multiple times to our team. Due to the nature of mail-in aligners, this is the best way for our team to understand where a customer is at and to determine the best next steps. Our customers' dental health and safety is our highest priority, so we want to make sure the aligners we send out are safely going to achieve those end results. We are here to assist with any concerns regarding this. Please reach out at 877-298-3669.

3 people found this review helpful
Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Oct. 26, 2021

So I've been on Byte for a year now, and have gone through 2 sets of refinements, of which neither fixed my bottom front tooth that was rotated. So finally I give up and ask to end my treatment and get my retainers. However, customer support takes insanely long to respond (1 week to each email). I've already gone back and forth with them multiple times, and each time it takes them a week to respond, which is unacceptable.

Byte response

Hi William, we want to make sure you can get connected with our team to go over any questions or concerns you may have. For immediate assistance, give us a call at 877-298-3669, or send us a direct message on Facebook. Let's get you taken care of:)

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 26, 2021

As a working professional, Byte is incredibly convenient as everything is virtual. I also believe I am a good candidate, as I had braces before and some lower teeth strayed out of line. Within a few weeks, I should have an aligned - and whiter - smile. I already see a difference in the first two weeks.

Byte response

We are proud to offer a more convenient way to straighten your teeth. Thank you for your review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 25, 2021

I am very happy with the results so far using Byte. The aligners are comfortable and my smiling is getting better each week. Customer service has been very helpful with any questions or concerns I have. I would recommend Byte to anyone who is looking to improve their smile.

Byte response

Thank you! Have you heard about our referral program yet? Head over to https://www.byteme.com/pages/refer to see how you can get $100 for referring your friends and family!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 23, 2021

Very good customer service over the phone!!! Ethan and Caitlin were very professional and helpful with my concerns. They made sure that they were true to really wanting to help. I am grateful for them taking time to really help me.

Byte response

We are so happy to hear Ethan and Caitlin showed you that level of care that is so important to Byte. Thank you for sharing this great review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 20, 2021

When I first received my aligners, I was very excited to get started. The top fit perfectly, but the bottom weren't quite right. I reached out to Byte and they took excellent care to be sure that everything would be alright. They asked me to take photos of my teeth then sent me a new impression kit. My new impression kit arrived a few days ago and both the top and bottom aligners are perfect! I'm so excited to see the difference in my teeth in the next several weeks. Thank you so much. A+ for customer service!!

Byte response

Our customer care team is here for you every step of the way and really cares about getting you your dream smile. Throughout your entire treatment, we're here to provide you with support and answer all your questions. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :)

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Oct. 20, 2021

Can't get help with all this. Have been trying Byte and it isn't working for me. Now I will try again but they say my 100% satisfactory guarantee isn't valid anymore wither which I don't understand how that is possible. She said I never contact you guys but I am constantly trying to text customers service with no reply on there either.

Byte response

Hi Tyler. Our team would love to look into this for you and provide any assistance and clarification we can. Send us an email to support@byteme.com, give us a call at 877-298-3998 during normal business hours MST, or you can even shoot us a message on Facebook and our team will make sure you're being take care of!

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Rated with 4 stars
Verified Reviewer
Original review: Oct. 20, 2021

Updated on 03/18/2023: I started Byte in Sept 2021 and am not getting the results anticipated (was supposed to be done January 2022). Customer service and support is poor and I have had to send 2-4 follow ups every time I reach out in order to get a response. I recently tried calling the support line during business hours, due to lack of response from an email inquiry and it kept saying "no one available." I would not recommend Byte. Buyer beware.

Original Review: I'm on week five of a 15 week treatment plan and the experience has been great so far. I appreciate that you don't even need to go into the office. Compared to other companies I checked out, Byte seemed to have the best options for me for the cost (and the shortest treatment time), which is awesome. Didn't give five stars because I'm not a fan of hidden costs, so know that only one bottle of the aligner cleaner/whitener is included and you will need to purchase additional bottles after that. IMO, you should be provided enough cleaner to get you through your treatment plan.

Byte response

Hey Kaite! We're so happy to hear things are going well so far. We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. We're always running different promotions on our BrightByte whitening foam. Just reach out to our team and they'll send you all the details! Thank you for your review :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 20, 2021

Not sure yet how it’s going as I don’t see any obvious progress but I’m excited for the outcome. Almost midway through the slingers aren’t fitting perfectly. But customer service is good and they are working with me to fix the problem. So I’m still feeling positive.

Byte response

Hi Justine. We are so happy to hear our team is working with you to get you back on track towards your dream smile. We always want to make sure our customers are feeling supported throughout their Byte journey. If you have any questions just shoot us an email or give us a call and we'll make sure you're taken care of :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 19, 2021

Everything about my experience has been great! I have 1 week remaining of my 10 week plan. It was super convenient to have all my aligners up front and ready to go, and so far, my results are great! Customer service has been very helpful and responsive when I’ve had questions, but everything has been super easy and no problems! So glad I did this, and can’t wait to show off my new smile!

Byte response

We are so happy to be on this smile transformation journey with you. Our team is dedicated to giving you your dream smile, and we're so happy that you are loving your results. If you have any questions as you're getting to the end of your treatment, please don't hesitate to send us an email or give us a call. We're always here to help :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 18, 2021

When I first started, I thought it wasn’t working but I obviously was just impatient. It is my 15th week and I have two more to go and I am so happy with my result. I feel a lot more confident with my smile.

Byte response

Hi, thank you for the awesome review. It makes us so happy to hear that you are starting to love your smile again, we are so grateful to be a part of this journey with you! From start to finish we do what we can to provide the best experience. We cannot wait to see those final results, you'll be showing off that new smile in no time! :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 17, 2021

The Hyperbyte eliminated all discomfort for me. I was blown away!! That technology made all the difference in the world and I'm so glad I went with Byte. It's been super easy and I can't believe how quickly I was able to straighten my minor/moderately crowded teeth.

Byte response

Hi Megan! We are so happy to hear you're loving your HyperByte. We want to make sure all our customers feel comfortable throughout treatment, so we are thrilled to hear this has been your experience :) As you continue treatment, please do not hesitate to give us a call or shoot us an email if you ever have any questions!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 16, 2021

The aligners are impressive and fit very well. The instructions were very clear, the website is professional and the support team has been available to answer all of my questions. I can see my teeth moving after just a few weeks!

Byte response

We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! :blush: Welcome to the Byte fam and thank you for the awesome review.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Oct. 15, 2021

Overall good experience. Your teeth will be pretty sore the first couple weeks, but the Hyperbyte really helps with that and I saw some results fairly quickly. The Byte team told me I was voided out of getting the last 15 weeks of my aligners without paying an additional $700 after I already paid in full, so I had to wear the same week of aligners for almost 2 months. Then they reached out and said they would let me continue the treatment without the extra charge now.

Byte response

Our goal is to give our customers a smile they love. Because of this, we want to make sure each concern is addressed to ensure we have done all we can to achieve this. We also are proud to offer our Aligner Guarantee, where if a customer has reached the end of treatment and is not happy with the results our team can re-evaluate those results. If approved, we will provide additional treatment at no extra cost to get the results we promised. Our Aligner Guarantee is contingent on having followed all of the treatment guidelines. These are outlined in our Guarantees page here https://www.byteme.com/pages/guarantees. This means that if at any point during treatment those guidelines are not followed, such as throwing away previous aligners, there may be a fee associated with re-evaluating that treatment.

Everyone's anatomy is different and sometimes teeth are more stubborn than we originally anticipated and may need additional time in each aligner to fully adjust into place. There may be situations when wearing aligners for additional time may result in getting back on track with the original treatment plan. We'd love to talk with you more about this and help answer any questions you have. Give us a call at 877-298-3669 during normal business hours, MST.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 15, 2021

This has been such an easy process so far! Everyone is helpful and happy and I can't wait for the results! Opening a new set of aligners every week is pretty exciting!!! And I can see and feel a difference already!!

Byte response

Our customer care team is here for you every step of the way and really cares about getting you your dream smile. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 15, 2021

I was referred to Byte by my older brother halfway through his treatment plan - we were both born with jaws too small to fit all of our teeth and we both had canines that were pushed uncomfortably high and forward as we grew up. I noticed the aligners were helping to realign his canine so I wanted to give it a try as well. Like all teeth alignment plans, Byte requires a commitment and you'll need to adjust your eating and brushing habits to keep the aligners clean and get good results. Before using it, I brushed my teeth once a day; Now, out of habit I brush after every meal and they've never been this white and polished in my whole life, and that's just a side effect of the treatment requirements.

While my unruly canine is still not completely level with my other canine (getting it completely flush would require a more involved dental procedure), it's positioned much better than it used to be and I'm no longer afraid to smile and show my pearly whites! I do wish that the staff was quicker to respond, sometimes it would take more than a week before I received a reply to my questions, but I understand this is a consequence of being understaffed due to COVID and thus I won't knock down the rating for it. Despite the delays, Byte stood by their guarantee and sent me additional aligners outside of the original treatment plan until I was happy with the results.

Byte response

Hi Sabrina! We're so happy to hear you're loving your Byte journey. Throughout every step of treatment, we are here for you. Please do not hesitate to reach out if you have any questions, concerns, or just want someone to hype up your new straighter, whiter smile :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 14, 2021

Byte has answered all of my questions and has been very responsive and attentive to me during the ordering and arrival process of my aligners! Super nice customer service too! The price was great and who can say no to 5 years of retainer upgrades!

Byte response

Thank you for taking the time to share your experience, Trish! We work hard to make sure every customer feels supported the whole way through. We can't wait to see those final results!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 14, 2021

I had an issue with my aligners cracking toward the end of my original treatment and reached out to Byte. Within a week, I was sent a new impression kit and received my new aligners after about four weeks after reaching out.

Byte response

Thank you for the great review, Reese. We know the importance of getting the support you need throughout treatment and we are happy to hear our team did just that. We do everything we can to get replacements out as soon as possible to ensure we don't lose any progress we made! We can't wait to see your new smile!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Oct. 13, 2021

Sign up and text/call/email communication at start was fantastic/swift. Issues arose with aligners 16 weeks +. They did not fit and quality was cheaper. Each time I tried to contact a rep it took 5 days to receive a reply. This eventually led to a new impressions kit, not to mention an almost 6 week delay in treatment before my corrected aligners arrived. To my surprise, I also received additional week aligners without notice that my treatment plan was not progressing on track (I'm assuming?). Had I been done by week 15 I would be leaving a glowing 5 star review, but because of the later communication delays, lack of honesty on treatment timeline (realistically about 9 months, not 3 months), lower second-set quality and non-fitting weeks 16+ aligners, my rating significantly drops. But because the price is so much lower than Invisalign and they are slowly straightening my teeth, 3 stars it is.

Byte response

We appreciate your feedback, Alexander. It helps us better every customer's experience. Due to a higher volume, our response time has been less than ideal. We appreciate your patience and we apologize for any delays. Our team is working hard to help each and every customer. We do what we can to get a customer's smile straightened in the amount of time we projected. Because every person's anatomy is different, sometimes teeth can be a bit more stubborn than we anticipated. We are committed and will do everything we can to get the results we promised.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 13, 2021

I'm really happy with the product so far, I’m about 3/4 of the way done with the treatment and I’m seeing very good, noticeable results. I am following the instructions to a T, and using the nighttime program with great results.

Byte response

Thank you for the great review, Nicole. We are thrilled to hear that you are seeing noticeable results. We can't wait to see your new smile!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 13, 2021

Great customer service and product! Noticing the difference and very excited! I’m using the Byte by night and the Hyper Byte makes the difference. You can choose multiple options and byte will customize the best plan that fits your needs. The videos makes the process seamless. X Wish I knew about this sooner!

Byte response

We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review, Mark!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 13, 2021

Within only weeks I have noticed a huge change in my smile and my teeth that friends and family notice too. I am so grateful for Byte to be able to provide me with such service. The staff were always fast in response and very helpful.

Byte response

Thank you for the great review, Sarah. We are so excited to hear that you are noticing a huge change in your smile, and we can't wait to see your new smile! Everyone deserves to have a smile they love, and we are proud to offer an easier and more affordable option to traditional orthodontics. We are standing by for support if you have any questions.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 12, 2021

My experience so far with Byte has been great. They are very helpful with any questions you may have. I’m on my week 15 of the process and have seen major changes on my bite and my top and bottom teeth more straight.

Byte response

Thank you for the great review, Alma. We are thrilled to hear that our team has provided the support you need. We are excited to hear that you are seeing results, and we can't wait to see your new smile!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 12, 2021

I'm seeing changes in my smile with relatively little discomfort. The customer service has been excellent and they are very responsive to questions. I'm glad I went with the Byte at Night plan. It costs a little more, but it's so convenient to only wear it at night. Highly recommend!

Byte response

We are so excited to hear you are seeing changes in your smile! We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review, Jennifer!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 12, 2021

The entire team at Byte have been professional and personable. They cared about my opinion and have addressed my concerns and are making sure I'm happy. They have guaranteed their work. I would recommend Byte to everyone at any age.

Byte response

Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear our team was able to do just that. We cannot wait to get you a smile that you love. Thanks for the awesome review, Melinda!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 12, 2021

I have been using Byte invisible braces for 2 months now and I already see a big difference in my smile. I am more comfortable with my smile and the staff is super friendly and helpful in finding what program best fits for your teeth

Byte response

We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! Welcome to the Byte fam and thank you for the awesome review, Carlin.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 12, 2021

I LOVE BYTE! The process was super easy and very quick, customer service is one of the best I’ve ever dealt with. I love how you can view your progress week by week on the byte portal. The bryte byte has made my teeth SUPER white, all my friends and family have noticed big differences. Byte is the way to go!

Byte response

We love you! Thank you for taking the time to share your amazing experience. This is incredible! We love to see every customer's amazing new whiter and brighter smile. We like to think BrightByte is a game changer. We can't wait to see your new smile!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 12, 2021

I recommend using Byte for those who suffer gaps like me. It is hassle free, because you don't need to go see a doctor. All you have to do is send pictures of your teeth. In my experience, they have a good customer service.

Byte response

We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review, Nina!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 11, 2021

I am beyond happy with my experience with Byte. I have started my refinements and I would recommend to anyone looking to have their Dream Smile and I've also referred a few family members since I have started because I am beyond happy with my customer service and Care overall from Byte.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 10, 2021

I am considered a newbie. I started my Byte journey less than a month ago! So far, I haven’t experienced any major pain but minor discomfort during the first few days when starting a new tray. Customer service has been great too! I emailed and called customer service and everyone has been kind and answered all of my questions and concerns. Thank you Byte!

Byte response

Thank you for this great review, Nora. Our care team does just that- we CARE! We are happy to hear that our team has been able to help with any questions and concerns you have. It is normal to experience some discomfort, especially those first few days of starting a new tray. Our HyperByte is a great way to help alleviate that discomfort that a customer may experience. Just pop in the HyperByte after switching into any new trays. We are standing by for support if you ever have any questions!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 10, 2021

I am so glad I chose Byte. For a long time I was ashamed to smile because my teeth were big and stuck out but now I smile all the time. I love my results and I have some friends and coworkers thinking about trying Byte out.

Byte response

Thank you for the amazing review, Courtney. We are so happy to hear that you are loving your results and showing off your new smile :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2021

I have loved my Byte experience with such professional and timely responses. I truly feel like the byte team cares about my teeth and progress. Everyone I have spoken to is very knowledgeable 10/10 would recommend. Anyone who gets these aligners will be satisfied.

Byte response

Thank you, Jeri! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2021

It’s great to be able to achieve a new smile without having to leave your house. The process and instructions are clear and the overall experience has been a good one. I would recommend Byte to anyone who isn’t completely happy with their smile.

Byte response

Thank you for the amazing review, Amanda! We do what we can to make this process as easy, seamless, and stress-free as possible. We are happy to hear that our team has taken such great care. If you ever have any questions, we are standing by for support!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 7, 2021

They are doing the job! I recommend it! Comes in a beautiful box, the reps are always so helpful. They are easy to wear and I see the difference in only a few months… Very affordable too in comparison to other brands

Byte response

Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience! Can't wait to see your complete smile transformation :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 6, 2021

My Byte experience has been amazing and the byte team has been very helpful throughout my journey. Still not quite finished but very happy so far. I am much more confident smiling and being in photos with my family. Thank you all soo much.

Byte response

Hi, thank you for the awesome review. It makes us so happy to hear that you are loving your smile again, we are so grateful to be a part of this journey with you! From start to finish we do what we can to provide the best experience. We cannot wait to see those final results, you'll be showing off that new smile in no time! :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 6, 2021

I have been on the Byte plan for a bit now and I can see the changes are taking effect. It did hurt and took some time to get used to but the results are worth it. The items came very well packaged and had everything I needed in the box. I'm very excited to reach the end of my treatment and have a great smile.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 5, 2021

5 stars. I’ve had an amazing experience with Byte so far. I’m seeing a huge difference in my smile and no issues so far after 13 weeks in! I’m really excited about my new smile. Customer care has provided excellent service throughout.

Byte response

Yaay! We are so happy to hear about your amazing experience. We are excited to hear you are seeing a huge difference, and we can't wait to see that new smile! Thank you for the great review, Jennifer!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 5, 2021

I have had a great experience so far with Byte! I’ve answered all my questions and have worked with me when I needed different solutions! It has been a seamless experience and is incredibly simple and easy to do! I would highly recommend Byte to anyone who wants to straighten their teeth without the hassle of going to the orthodontist and without the expense!

Byte response

Thank you for the great review, Kari! We do what we can to make this a seamless and stress-free experience. We are thrilled to hear that our team did just that, and was able to help answer all of your questions. We are excited to be on this journey with you, and we can't wait to see your new smile!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Oct. 4, 2021

I’ve had a good experience overall, but also some complications because I can’t always use email and customer service doesn’t really check in to resolve concerns, which I did have and still do now before finishing treatment. Can someone please reach out to clarify what my next steps are before retainers?? One of my teeth still isnt in place!

Byte response

Thank you for your feedback, Jessica. We can understand your frustrations. We would like to provide some insight into our processes. All treatment at Byte is done from the comfort of home, which means that most of our communication is done through email or text message. We can understand that those may not be the easiest options for everyone, and we do apologize. We have flagged this over to our Customer Care team and someone will be giving you a call today by the end of the business day. You can also reach our team at 877-298-3669 Monday-Sunday 8:00AM-6:00PM MST.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 4, 2021

This whole process has been quite manageable. I never had braces before, but one of my kids did & my my sister did, when we were little, so I assumed it would be much more of an ordeal, but mine situation was just cosmetic, so not very complicated. The cost was reasonable & the offer, to straighten & whiten your teeth in less than 6 months is pretty unbeatable. I chose to do 10 hours a day rather than 22, so my treatment will take longer. But it's still like 4 months. I’ve got a bit more to do, maybe 4 more weeks. My teeth look a lot better! They’re way straighter, & I wasn’t sure if I’d even like them changed at all, but of course, they really do look better straighter & whiter. The whitening stuff is great because it is mild but effective over time, as you’d want it. Customer service has been quite good. The tooth vibrate thing is weird but they take it very seriously so I try to do it a lot. All in all, pretty painless with good results.

Byte response

Thank you for sharing your experience, Rudie. Our goal is to make this process as seamless and stress-free as possible. We are so happy to hear you are seeing the progress in your smile. The HyperByte may take some time to get used to, but it does so much for your treatment. It is FDA cleared to safely straighten your teeth in up to half the time of most other options out there. It also improves the accuracy of teeth movement and even helps reduce discomfort when switching trays. We can't wait to see your new smile!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 3, 2021

I am only halfway through my aligners, however the experience I have received so far has been great! I have used other Aligners in the past, but Byte has been better, in terms of the service received from day 1, and the service offerings for the package. The process is easier and more flexible if things go wrong, or if you need help. I am very happy with Byte so far!

Byte response

Throughout your entire treatment, our customer care team is here to provide you support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 3, 2021

The aligners have made a big difference for sure! The main reason I got them was to help close a gap between two teeth in the lower right side of my mouth. Hasn't happened completely yet, but I feel confident these workers will do the job in the end.

Byte response

We are thrilled to hear you are seeing a noticeable change in your smile already. As you're getting to the final steps of your treatment, our team is here for you! Let us know if you have any questions. We can't wait to see your final results :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 2, 2021

Good Morning Byte Team, I wanted to take a moment to acknowledge the excellent customer service that Larissa ** demonstrated when helping me obtain information on Byte services. After researching your competitors I found that Byte was the answer. Larissa was patient and provided me with all the necessary information on the Byte process and answered all my concerned questions so that I could make an informed decision. Larissa is an asset to your organization and played a significant role in my decision to move forward with the process. I am in week #3 of the Byte process and so far so good. I am extremely pleased. Thank you, Sonya.

Byte response

We are so happy to hear that Larissa has been able to provide you with an awesome and positive experience so far. Our whole Byte team is dedicated to getting you the smile of your dreams and making this whole process as easy as possible. We're so happy to have you a part of the Byte family :)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 1, 2021

Byte has been a great alternative to an otherwise costly ‘in-office’ partnered provider. Still costly though, and perhaps that is where the lack of personnel interaction during this experience factors in. Granted, they were very present in the beginning before I signed up and paid hundreds of dollars. I am still in the process of my alignment journey, and while my domestic partner has noticed a difference, no others have. I can most definitely tell a difference, however, with less than three weeks to go on my bottom teeth, I have concerns. I suppose they could still straighten out within that timeframe, but I’m surprised the company hasn’t checked in on my progress.

I did complete a ‘check-in’ where I took more photos, but was then informed that the pictures and process was only for my own reference after the alignment timeframe. You would think that there would be an official check-in before completion of the alignment journey with personnel, ensuring that my teeth should be where they are supposed to be at this point in time. Perhaps they follow-up upon completion, and I suppose I still have some time to find out.

Byte response

Hi there, we are sorry to hear that you have not heard from anyone since purchasing your aligners. Once making that purchase, you should receive an email confirmation as well as check-in emails about every 2 weeks to make sure you are progressing as projected. At times, these emails may get stuck in a spam or junk folder. With this said, we want to make sure you are able to connect to the appropriate party and receive the assistance needed and check your progress on the lower teeth. We are here to support you and get you that smile you have dreamed of! If you still have had issues hearing from our team, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback, or send us a DM through FB and we'd be happy to help

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 29, 2021

I fell behind in my treatment due to teeth sensitivity and a medication increasing my appetite which caused me to not be able to wear my aligners all day as prescribed. Customer service and my care team were super understanding, responsive and overall right there by my side every step of the way! Super awesome people, I recommend them to anyone who needs a “smile-enhancer” or FIX!

Byte response

Samantha, thank you for sharing your experience. We know that things happen and treatment doesn't always go as planned, we are happy to hear that our team was able to help. From beginning to end we are here to support you throughout your journey. We can't wait to see your final results!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 28, 2021

Literally from the packaging to the customer service to the retainers themselves, I was so pleased with Byte! Even though it was the cheapest option compared to regular Invisalign or other brands, the quality is amazing still. I highly recommend this to anyone who doesn't want to use braces.

Byte response

Yaay! Thank you for this amazing review, Jacqueline! We are proud to prove a more affordable option to get the smile of your dreams. We can't wait to see your new smile!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 28, 2021

I’ve tried 2 out of the 3 big names aligner companies (one I’m not even going to try because of the cost) and BYTE by far has been the most helpful, personalized, and easiest to use. I see much more improvement with just these first couple of weeks than I did with the other company. Highly recommend

Byte response

This makes us so happy to hear, Ciarra! We are excited to hear you are already seeing improvement, and we can't wait to see the final results. Thank you for the amazing review.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 28, 2021

Best customer service!! Very minimum pain but it's going to be 100% worth it! Remember beauty takes pain!! There's So many pros... I'm only on week 6 and my friends & family can notice a difference especially on how white they are...

Byte response

Yes, it will definitely be worth it! We know the importance of getting the support you need throughout treatment. We are thrilled to hear that our team has done that. We are so excited to hear that you are seeing the progress, and we can't wait to see your new smile! Thank you for the great review, Tiphani.

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Sept. 28, 2021

Not only did I literally just give up after 4 rounds. When I ordered a new set of retainers that I needed asap, Byte took 3x longer than the first time and told me it was "expedited". Just disappointing for me honestly.

Byte response

Katherine, thank you for your feedback. We can understand your frustrations. We always want to do what we can to get your retainers to you as soon as possible. We would be happy to hear your feedback, address your concerns, and do what we can to make this right. Give our team a call at 877-298-3669. We are standing by for support!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 27, 2021

Starting Byte, I was definitely nervous but also excited. I was looking forward to finally closing the gap between my front two teeth. It was something I was insecure about my entire life. Now, with only a few weeks of treatment left, I couldn’t be happier with how my teeth look. I am constantly getting compliments about how amazing my teeth. I am beyond happy that I chose byte.

Byte response

We are so happy that you chose Byte! We are thrilled to hear that you are loving your progress so far. You are so close to the final result, and we can't wait to see it! Thank you for the great review, Brenna!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 25, 2021

Hasty response and delivery. Good quality product. Convenient and very portable. The HyperByte definitely helps with discomfort and I’m sure it speeds up the process too. I’m happy so far. I used to have wisdom teeth pain and somehow these aligners have helped with that.

Byte response

The HyperByte treatment accelerator is a game-changer! Thank you for your review:)

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Sept. 25, 2021

It's a legit company. You will get the service they are offering. For me, I had a very very slight change that I wanted so my only issue was that it was a little expensive for what I needed, but it's the same price as competitors. One tooth needs adjustment and the adjustment process wasn't so great. A really long process and they sent me adjustment retainers that didn't even fit. That's really my only complaint.

Byte response

Hi there! We appreciate you taking the time to leave this awesome review. We want to leave you with a 5-star experience, so if we can do anything to improve this experience for you, we want to know! Email us at support@byteme.com and we would love to help:)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 24, 2021

Happy to see these actually work, very good for a very reasonable price. Customer service has been great along the way and looking forward to my results at the end. Would recommend to anyone wanting a cheaper yet effective way to straighten their teeth.

Byte response

Hi Brennagh! We are so excited to be on this journey with you. Thanks for sharing such an awesome review. We also are so excited to see your brand new smile :) So do not hesitate to reach out with any questions you may have. Be sure to share some progress photos with us too :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 24, 2021

It’s been so easy starting the process of straightening my teeth without wearing braces! Byte has it down right. It’s so easy and affordable. You can’t go wrong with them. This has been by far the best decision I’ve made for myself!

Byte response

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 24, 2021

I sent an email asking about my plan in further detail, and the representative was quick to respond with a thorough answer. Customer service is fantastic! I have been so pleased with the personal interest each Byte representative has taken to help me in my pursuit of straight teeth.

Byte response

Thank you! During treatment, our customers have the support of our entire Customer Care team. If you ever have any questions, don't hesitate to reach out at support@byteme.com or give us a call at 877-298-3669. :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 23, 2021

So far I absolutely love these. I love the small jokes and labels for each box I have gotten. I can also already feel my teeth moving. ☺️ They do hurt for a little while but overnight they loosen up a bit and feel much better!

Byte response

We are so happy you are loving it! Thank you so much for your great review:)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 22, 2021

Customer service is amazing. My experience so far with the aligners has been great. I finished my initial treatment and now I am working on my refinement aligners. The freebies that Byte offers is also a great perk. Would highly recommend byte to anyone.

Byte response

Thank you so much for the amazing review, we really appreciate it! Our team is here to make your entire Byte journey as easy and stress-free as possible and we are thrilled to hear our customer care team was able to provide that to you. If you ever have any questions, concerns, or just want someone to hype up your progress, our team is here for you :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 22, 2021

I have been using my Byte aligners for a week and a half. I am still on set one as I was having some fit issues. I reached out to the Byte team and they couldn’t have been more helpful. Everyone I have spoken to from all departments have gone above and beyond to make sure that I am satisfied and that I am making progress as I should. I’m so impressed with the support I’ve received and also that I can tell the aligners are already effective based on continued ease of extraction.

Byte response

Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. Thanks so much for the review!

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Sept. 22, 2021

As soon as you sign up, Byte encourages people to submit reviews so they can get free whitener. That’s why there are so many positive reviews, I reviewed before I had even received my aligners. I am coming back now and re-submitting a review that actually reflects my experience. TLDR; the aligners didn’t work and Byte won’t issue me a refund.

Byte told me I was eligible for their aligner system. I believe their evaluation was incorrect; they should have told me I was not eligible. My dentist took one look at my teeth, after telling her about my experience with Byte, and just shook her head and said “Yeah, you wouldn’t be able to fix this with aligners, you’d need to see an orthodontist.” So they are either incompetent or intentionally lying. Neither reason would make me ever recommend their service to anyone. First, they don’t appropriately teach you how to tell when you can move on from one set to another. They just give a blanket prescriptive answer that you wear each set for 1 week and use the HyperByte, and that a new set will feel a little tight at first.

My first attempt, I got to week 5 or 6 and was in a lot of pain. It turns out, you shouldn’t see any empty space between the top of your tooth and the aligner. If I would’ve known that, I wouldn’t have tried to move on. I read the instructions and material thoroughly, and this was not mentioned anywhere. They reviewed my case, told me I would need to wear the aligners longer than the 1 week, gave me this information about the extra space, and said they would send me new molds and new aligners at no charge.

They did do that, and they did it promptly. However with the new sets, knowing the guideline about that extra space, I wore week 1 consistently for 2 months. If you’re not familiar, the prescribed amount of time is 1 week. I was only wearing them at night and was told I could do this for 2 weeks. The extra space never went away. The aligners simply didn’t work. And I was diligent about wearing them for the amount of time recommended and using HyperByte.

Now, they will not issue me a refund, even though the aligners unequivocally failed to move my teeth. They do have good customer service, and I have to give them credit there. But it doesn’t matter if their aligners don’t even work. So either their orthodontists who evaluate people for eligibility are incompetent or fraudulent.

And before anyone thinks I didn’t wear the aligners as prescribed: I was diligent. When I had braces as a kid, I actually wore my rubber bands exactly as the orthodontist directed and got them off in a few short months. If you’ve ever had braces, you know most kids don’t wear their rubberbands as directed and end up prolonging that phase of their treatment by months or even years. I am the kind of person who is diligent and thorough. And Byte, before you respond to this review with “Please reach out and let us know how we can make this right”— I’ll tell you right now, the only way you can make this right is to issue me a full refund. If you have any other offer, don’t bother.

Byte response

Hi Lillian. We would love to provide further clarification. Because Byte is a custom, medical product we do not offer refunds. However, we are dedicated to giving you the smile of your dreams and doing everything we can to get you those projected results. Additionally, at Byte your safety is our number one priority! Rest assured, all treatment is doctor-directed from start to finish. We have a network of nationwide duly licensed dentists and orthodontists. Our orthodontists and dentists follow the same Standards of Care that their peers utilize in the states they are licensed in. They are regulated by the same dental boards as traditional orthodontic practices, and as such, the same principles and processes are utilized by the affiliated doctors. These standards of care guide the doctors when treating our customers. We would love to get you connected with our professional care team so they can chat with you more about this and address any further questions or concerns you have. Please give us a call at 877-298-3669.

4 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Sept. 21, 2021

My smile is better than it has ever been! Yay! The care team really is the best part of Byte. They have been responsive and helpful the whole way! From when I first inquired to the final stages of my journey.

Byte response

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 21, 2021

My experience with Byte has been so simple and easy. So far I am loving the results and I am so happy I didn't spend a fortune for straight teeth! I will highly recommend Byte to my friends and family.

Byte response

Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 21, 2021

I was worried about the Byte aligners at first, but they are great! They fit great and you never have to worry about them not "staying on". The Brightbyte is also so good. It cleans the aligners and gives you beautiful white teeth. It has been really cool to watch my teeth slowly move into place to give me a beautiful smile.

Byte response

We are so excited for you and your new, brighter smile! We are here for every customer the whole way through, so don't hesitate to reach out with any questions:)

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Sept. 20, 2021

My experience with Byte has been pretty good so far. The aligners appear to be working and response from customer service has been adequate. They needed to contact me sooner for the second aligners shipment so there is not a gap while they make them.

Byte response

We appreciate you taking the time to provide this feedback. It is important to us that every customer feels supported throughout the entire Byte journey. If you are ever in need of immediate assistance, please feel free to call us at 877-298-3669 and our team would be happy to help:)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 19, 2021

I have been using my aligners for over a month and so far the whole experience has been very positive. Taking the impressions was easy and the aligners fit well and come in separate pouches for each week. If you are considering at home aligners then Byte is a good choice.

Byte response

We are so happy to hear about your experience so far. We are here for you any time you have questions. Thank you for your review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 19, 2021

My experience with Byte has been very great so far. I’m in week 11 out of week 20 and I can see great results. My teeth are straighter and spaces gaps have been closed up. Hyberbyte really helps the process as well. Brytebyte has also helped whiten my teeth and has given me a brighter smile.

Byte response

We are so excited that you can already see your great results. Thank you for taking the time to provide this review. :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 19, 2021

I am 6 weeks in using the Byte aligners to straighten my smile. The kit they send you to do impressions are easy to use. The byte team is so helpful if you need them. I am excited to report that I see a big difference already and hardly any discomfort. I wish I would have done it sooner.

Byte response

This is so exciting! Thank you for sharing this review. We are here if you ever have any questions:)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 18, 2021

I loved the fact that everything arrived so fast, the kit is so pretty and easy to follow. I was very excited to start my treatment and I started seeing results right away... I did not have to be wasting time making appointments at a doctor's office or wearing braces for years. Easy team to reach and I love my experience.. I definitely recommend it!

Byte response

We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your great review, Karla!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 18, 2021

I had a wonderful experience using Byte. Not only did my teeth end up perfectly straight ((and super white!)) but the customer service was amazing. Whenever I’ve had any concerns, they have been addressed promptly and efficiently. I even received a free set of new aligners when I felt like my teeth had shifted slightly, thanks to the Byte For Life guarantee. I’ve referred them to multiple friends and will continue to do so. Thanks byte for giving me the confidence to smile!

Byte response

Carmen, your smile looks INCREDIBLE! We are so happy to hear you have the confidence to smile, that is why we do what we do. We appreciate you sharing your experience, and referring your friends. Make sure to take advantage of our awesome referral program! We are always happy to help if you ever have any questions. Now go show off that beautiful new smile :)

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 17, 2021

I have been sitting in making the decision to straighten my smile for a few years. I went with Byte because of the price and also because they offered to straighten and whiten my smile quicker than other companies. About 4 weeks in, I had an issue with a tight fitting aligner, they immediately sent me a new impression kit and promptly reviewed my progress and sent me new aligners. So far, so good! I have 3 weeks left. :)

Byte response

You are so close to the final results, and we can't wait to see them! We are happy to hear that our team was able to get your smile back on track. We are always happy to help if you ever have any questions. We hope you'll share some before and after photos with us :)